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Using Zapier to integrate Feefo with other apps
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This article will introduce..."><meta property="og:title" content="Using Zapier to integrate Feefo with other apps"><meta property="og:description" content="Introduction Integrating Feefo with other apps can significantly streamline your feedback processes and enhance customer engagement. With the Feefo Zapier App, you can seamlessly connect Feefo with various tools used by your business, all without the need for development. This article will introduce..."><meta property="og:site_name" content="Feefo"><meta name="twitter:title" content="Using Zapier to integrate Feefo with other apps"><meta name="twitter:description" content="Introduction Integrating Feefo with other apps can significantly streamline your feedback processes and enhance customer engagement. With the Feefo Zapier App, you can seamlessly connect Feefo with various tools used by your business, all without the need for development. 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class="Sidebar-link-textLuTE1ySm4Kqn"><span class="Sidebar-link-text_label1gCT_uPnx7Gu">Webhooks</span></span></a></li></ul></section><section class="Sidebar-listWrapper6Q9_yUrG906C rm-Sidebar-section"><h2 class="Sidebar-headingTRQyOa2pk0gh rm-Sidebar-heading">ZAPIER</h2><ul class="Sidebar-list3cZWQLaBf9k8 rm-Sidebar-list"><li class="Sidebar-item23D-2Kd61_k3"><a aria-current="page" class="Sidebar-link2Dsha-r-GKh2 childless text-wrap rm-Sidebar-link active" target="_self" href="/docs/using-zapier-to-integrate-feefo-with-other-apps"><span class="Sidebar-link-textLuTE1ySm4Kqn"><span class="Sidebar-link-text_label1gCT_uPnx7Gu">Using Zapier to integrate Feefo with other apps</span></span></a></li></ul></section></div></nav><article class="rm-Article " id="content"><header id="content-head"><div class="row clearfix"><div class="col-xs-9"><h1>Using Zapier to integrate Feefo with other apps</h1></div><div class="col-xs-3"><a class="suggestEdits" rel="nofollow" href="/edit/using-zapier-to-integrate-feefo-with-other-apps"><i aria-hidden="true" class="icon icon-edit"></i> Suggest Edits</a></div></div></header><div class="grid-container-fluid" id="content-container"><section class="content-body grid-75"><div dehydrated="<h2 class="heading heading-2 header-scroll" align=""><div class="heading-anchor anchor waypoint" id="introduction"></div><div class="heading-text"><div id="section-introduction" class="heading-anchor_backwardsCompatibility"></div>Introduction</div><a aria-label="Skip link to Introduction" class="heading-anchor-icon fa fa-anchor" href="#introduction"></a></h2> <p>Integrating Feefo with other apps can significantly streamline your feedback processes and enhance customer engagement. With the Feefo Zapier App, you can seamlessly connect Feefo with various tools used by your business, all without the need for development. This article will introduce you to Zapier, explain the supported triggers and actions provided by the Feefo Zapier App, and guide you on how to get started with this powerful automation tool to maximise the benefits of your Feefo feedback.</p> <hr/> <h2 class="heading heading-2 header-scroll" align=""><div class="heading-anchor anchor waypoint" id="what-is-zapier"></div><div class="heading-text"><div id="section-what-is-zapier" class="heading-anchor_backwardsCompatibility"></div>What is Zapier?</div><a aria-label="Skip link to What is Zapier?" class="heading-anchor-icon fa fa-anchor" href="#what-is-zapier"></a></h2> <p>Zapier is an online automation tool that empowers you to create workflows and automate tasks by connecting different applications. This integration allows you to achieve seamless data transfer and streamline processes across your software ecosystem. For instance, you can connect Feefo with Salesforce to automatically send feedback requests whenever a new contact is created. In Zapier terminology, directions to and from applications are known as &#x27;<strong>triggers</strong>&#x27; and &#x27;<strong>actions.</strong>&#x27;</p> <hr/> <h2 class="heading heading-2 header-scroll" align=""><div class="heading-anchor anchor waypoint" id="triggers-and-actions-supported-by-the-feefo-zapier-app"></div><div class="heading-text"><div id="section-triggers-and-actions-supported-by-the-feefo-zapier-app" class="heading-anchor_backwardsCompatibility"></div>Triggers and Actions Supported by the Feefo Zapier App</div><a aria-label="Skip link to Triggers and Actions Supported by the Feefo Zapier App" class="heading-anchor-icon fa fa-anchor" href="#triggers-and-actions-supported-by-the-feefo-zapier-app"></a></h2> <p>The Feefo Zapier App offers the following triggers and actions:</p> <ul> <li><strong>New Feedback Trigger:</strong> This trigger activates every time you receive new feedback through Feefo. It enables you to automatically store feedback in your CRM system, making it easy to manage and analyse customer reviews.</li> <li><strong>Create Feedback Request Action: </strong>With this action, you can record a transaction in your Feefo account and schedule a feedback request to be sent to your customers. It works seamlessly for various interactions, such as online sales or interactions with your customer service team.</li> <li><strong>Respond to Feedback Action: </strong>This action allows you to reply to customer feedback directly, making it particularly useful if you prefer managing replies outside the Feefo platform. For example, you can connect it to ticketing systems like Zendesk for more efficient customer support.</li> </ul> <hr/> <h2 class="heading heading-2 header-scroll" align=""><div class="heading-anchor anchor waypoint" id="how-to-get-started-with-the-feefo-zapier-app"></div><div class="heading-text"><div id="section-how-to-get-started-with-the-feefo-zapier-app" class="heading-anchor_backwardsCompatibility"></div>How to Get Started with the Feefo Zapier App</div><a aria-label="Skip link to How to Get Started with the Feefo Zapier App" class="heading-anchor-icon fa fa-anchor" href="#how-to-get-started-with-the-feefo-zapier-app"></a></h2> <p>Before diving into the Feefo Zapier App, explore the plugins already available within Feefo to see if the task you want to automate is readily supported. Once you&#x27;re ready to proceed, follow these steps to get started:</p> <ol> <li>Ensure you have a <a href="https://zapier.com/sign-up" target="" title="">Zapier account</a> with a pricing plan that suits your transaction volumes.</li> <li>Verify that the app you want to integrate with Feefo is listed in the <a href="https://zapier.com/apps" target="" title="">Zapier directory</a>.</li> <li>To establish the connection between Feefo and Zapier, you&#x27;ll need the username and password for a Feefo merchant administrator account, as well as your merchant ID and API key.</li> </ol> <p>Once your setup is complete, you can explore the pre-built workflows from the <a href="https://zapier.com/apps/feefo/integrations" target="" title="">Zapbook</a> or create your custom integrations <a href="https://zapier.com/resources/guides/quick-start/create-zap#scratch" target="" title="">from scratch</a> to automate feedback processes seamlessly.</p> <hr/> <h2 class="heading heading-2 header-scroll" align=""><div class="heading-anchor anchor waypoint" id="conclusion"></div><div class="heading-text"><div id="section-conclusion" class="heading-anchor_backwardsCompatibility"></div>Conclusion</div><a aria-label="Skip link to Conclusion" class="heading-anchor-icon fa fa-anchor" href="#conclusion"></a></h2> <p>Integrating Feefo with other apps using the Zapier App opens up a world of possibilities for automating feedback requests and responses. With a range of triggers and actions supported, you can easily configure workflows that align with your business needs. By following the steps outlined in this article, you can quickly set up your Feefo Zapier App and start harnessing the power of automation to enhance customer experiences and streamline feedback management. Embrace the ease and efficiency of Feefo and Zapier integration to take your customer feedback processes to new heights.</p>" style="margin-left:31px" class="rm-Markdown markdown-body rm-Markdown markdown-body ng-non-bindable" data-testid="RDMD"><h2 class="heading heading-2 header-scroll" align=""><div class="heading-anchor anchor waypoint" id="introduction"></div><div class="heading-text"><div id="section-introduction" class="heading-anchor_backwardsCompatibility"></div>Introduction</div><a aria-label="Skip link to Introduction" class="heading-anchor-icon fa fa-anchor" href="#introduction"></a></h2> <p>Integrating Feefo with other apps can significantly streamline your feedback processes and enhance customer engagement. With the Feefo Zapier App, you can seamlessly connect Feefo with various tools used by your business, all without the need for development. This article will introduce you to Zapier, explain the supported triggers and actions provided by the Feefo Zapier App, and guide you on how to get started with this powerful automation tool to maximise the benefits of your Feefo feedback.</p> <hr/> <h2 class="heading heading-2 header-scroll" align=""><div class="heading-anchor anchor waypoint" id="what-is-zapier"></div><div class="heading-text"><div id="section-what-is-zapier" class="heading-anchor_backwardsCompatibility"></div>What is Zapier?</div><a aria-label="Skip link to What is Zapier?" class="heading-anchor-icon fa fa-anchor" href="#what-is-zapier"></a></h2> <p>Zapier is an online automation tool that empowers you to create workflows and automate tasks by connecting different applications. This integration allows you to achieve seamless data transfer and streamline processes across your software ecosystem. For instance, you can connect Feefo with Salesforce to automatically send feedback requests whenever a new contact is created. In Zapier terminology, directions to and from applications are known as '<strong>triggers</strong>' and '<strong>actions.</strong>'</p> <hr/> <h2 class="heading heading-2 header-scroll" align=""><div class="heading-anchor anchor waypoint" id="triggers-and-actions-supported-by-the-feefo-zapier-app"></div><div class="heading-text"><div id="section-triggers-and-actions-supported-by-the-feefo-zapier-app" class="heading-anchor_backwardsCompatibility"></div>Triggers and Actions Supported by the Feefo Zapier App</div><a aria-label="Skip link to Triggers and Actions Supported by the Feefo Zapier App" class="heading-anchor-icon fa fa-anchor" href="#triggers-and-actions-supported-by-the-feefo-zapier-app"></a></h2> <p>The Feefo Zapier App offers the following triggers and actions:</p> <ul> <li><strong>New Feedback Trigger:</strong> This trigger activates every time you receive new feedback through Feefo. It enables you to automatically store feedback in your CRM system, making it easy to manage and analyse customer reviews.</li> <li><strong>Create Feedback Request Action: </strong>With this action, you can record a transaction in your Feefo account and schedule a feedback request to be sent to your customers. It works seamlessly for various interactions, such as online sales or interactions with your customer service team.</li> <li><strong>Respond to Feedback Action: </strong>This action allows you to reply to customer feedback directly, making it particularly useful if you prefer managing replies outside the Feefo platform. For example, you can connect it to ticketing systems like Zendesk for more efficient customer support.</li> </ul> <hr/> <h2 class="heading heading-2 header-scroll" align=""><div class="heading-anchor anchor waypoint" id="how-to-get-started-with-the-feefo-zapier-app"></div><div class="heading-text"><div id="section-how-to-get-started-with-the-feefo-zapier-app" class="heading-anchor_backwardsCompatibility"></div>How to Get Started with the Feefo Zapier App</div><a aria-label="Skip link to How to Get Started with the Feefo Zapier App" class="heading-anchor-icon fa fa-anchor" href="#how-to-get-started-with-the-feefo-zapier-app"></a></h2> <p>Before diving into the Feefo Zapier App, explore the plugins already available within Feefo to see if the task you want to automate is readily supported. Once you're ready to proceed, follow these steps to get started:</p> <ol> <li>Ensure you have a <a target="_self" href="https://zapier.com/sign-up">Zapier account</a> with a pricing plan that suits your transaction volumes.</li> <li>Verify that the app you want to integrate with Feefo is listed in the <a target="_self" href="https://zapier.com/apps">Zapier directory</a>.</li> <li>To establish the connection between Feefo and Zapier, you'll need the username and password for a Feefo merchant administrator account, as well as your merchant ID and API key.</li> </ol> <p>Once your setup is complete, you can explore the pre-built workflows from the <a target="_self" href="https://zapier.com/apps/feefo/integrations">Zapbook</a> or create your custom integrations <a target="_self" href="https://zapier.com/resources/guides/quick-start/create-zap#scratch">from scratch</a> to automate feedback processes seamlessly.</p> <hr/> <h2 class="heading heading-2 header-scroll" align=""><div class="heading-anchor anchor waypoint" id="conclusion"></div><div class="heading-text"><div id="section-conclusion" class="heading-anchor_backwardsCompatibility"></div>Conclusion</div><a aria-label="Skip link to Conclusion" class="heading-anchor-icon fa fa-anchor" href="#conclusion"></a></h2> <p>Integrating Feefo with other apps using the Zapier App opens up a world of possibilities for automating feedback requests and responses. With a range of triggers and actions supported, you can easily configure workflows that align with your business needs. By following the steps outlined in this article, you can quickly set up your Feefo Zapier App and start harnessing the power of automation to enhance customer experiences and streamline feedback management. Embrace the ease and efficiency of Feefo and Zapier integration to take your customer feedback processes to new heights.</p></div><div class="UpdatedAt"><p class="DateLine "><i class="icon icon-watch"></i>Updated<!-- --> <!-- -->9 months ago<!-- --> </p></div><hr class="NextStepsDivider"/><nav aria-label="Pagination Controls" class="PaginationControlsjDYuqu8pBMUy rm-Pagination"></nav></section><section class="content-toc grid-25"><nav><ul class="toc-list"><li><a class="tocHeader" href="#"><i class="icon icon-text-align-left"></i>Table of Contents</a></li><li class="toc-children"><ul> <li><a href="#introduction">Introduction</a></li> <li><a href="#what-is-zapier">What is Zapier?</a></li> <li><a href="#triggers-and-actions-supported-by-the-feefo-zapier-app">Triggers and Actions Supported by the Feefo Zapier App</a></li> <li><a href="#how-to-get-started-with-the-feefo-zapier-app">How to Get Started with the Feefo Zapier App</a></li> <li><a href="#conclusion">Conclusion</a></li> </ul></li></ul></nav></section></div><div class="ModalWrapper" id="tutorialmodal-root"></div></article></div></main><footer aria-label="Status banner" class="AppFooter rm-Banners"></footer><div class="ModalWrapper" id="ChatGPT-modal"></div></div></div><div class="ng-non-bindable"><script id="ssr-props" data-initial-props="{"sidebars":{"docs":[{"_id":"56d59dbff612b80b00fb69ab","slug":"documentation","title":"Introduction","version":"56d59dbff612b80b00fb69aa","createdAt":"2016-03-01T13:48:47.948Z","from_sync":false,"order":1,"pages":[{"_id":"56d59dc0f612b80b00fb69ad","type":"basic","category":"56d59dbff612b80b00fb69ab","link_external":false,"api":{"auth":"required","params":[],"url":"","examples":{"codes":[]},"method":"get","results":{"codes":[{"name":"","code":"{}","language":"json","status":200},{"name":"","code":"{}","language":"json","status":400}]}},"order":0,"slug":"getting-started","hidden":false,"createdAt":"2016-03-01T13:48:48.796Z","link_url":"","sync_unique":"","title":"Feefo 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moderation","required":false,"in":"body","ref":"","_id":"64ccd147ae1db7000ca6bee0"},{"name":"product_sku","type":"string","enumValues":"","default":"","desc":"Filter for product reviews assigned to the specified product search code.","required":false,"in":"body","ref":"","_id":"64ccd147ae1db7000ca6bedf"},{"name":"customer_reference","type":"string","enumValues":"","default":"","desc":"Filter for reviews from a specific customer based on a unique customer reference.","required":false,"in":"body","ref":"","_id":"64ccd147ae1db7000ca6bede"},{"name":"customer_email","type":"string","enumValues":"","default":"","desc":"Filter for reviews from a specific customer email.","required":false,"in":"body","ref":"","_id":"64ccd147ae1db7000ca6bedd"},{"name":"order_reference","type":"string","enumValues":"","default":"","desc":"Retrieve the feedback relating to a specific order.","required":false,"in":"body","ref":"","_id":"64ccd147ae1db7000ca6bedc"},{"name":"rating","type":"string","enumValues":"","default":"","desc":"Defines the number of stars or the NPS score that the reviews should have to be included in the feed.","required":false,"in":"body","ref":"","_id":"64ccd147ae1db7000ca6bedb"},{"name":"children","type":"enum","enumValues":"include, exclude","default":"include","desc":"Specified if feedback from child account should be included in the result set.","required":false,"in":"body","ref":"","_id":"64ccd147ae1db7000ca6beda"},{"name":"media","type":"enum","enumValues":"include, exclude, only, video, photo","default":"include","desc":"Specifies filters applied to feedback with associated media.","required":false,"in":"body","ref":"","_id":"64ccd147ae1db7000ca6bed9"},{"name":"empty_product_comments","type":"enum","enumValues":"include, exclude","default":"include","desc":"Specifies how product reviews with no comments should be handled.","required":false,"in":"body","ref":"","_id":"64ccd147ae1db7000ca6bed8"},{"name":"Unanswered_feedback","type":"enum","enumValues":"include, exclude, exclude_negative","default":"include","desc":"Specifies the filter to be applied to unanswered feedback rated 1 or 2 stars during the first 48 hours.","required":false,"in":"body","ref":"","_id":"64ccd147ae1db7000ca6bed7"},{"name":"enhanced_insight","type":"enum","enumValues":"include, exclude","default":"exclude","desc":"Only functional if the account has Smart Themes enabled. Specifies if enhanced insight data should be included in the API response.","required":false,"in":"body","ref":"","_id":"64ccd147ae1db7000ca6bed6"},{"name":"feature","type":"string","enumValues":"","default":"","desc":"Only functional if the account has Smart Themes enabled and the API call includes the enhanced_insight parameter. Filter reviews to those that include the associated feature.","required":false,"in":"body","ref":"","_id":"64ccd147ae1db7000ca6bed5"},{"name":"mode_choice","type":"enum","enumValues":"service, product, nps, all","default":"all","desc":"","required":false,"in":"path","ref":"","_id":"65e8623f28aa640020d69dd0"},{"name":"merchant_identifier","type":"string","enumValues":"","default":"","desc":"Unique identifier for the merchant account.","required":false,"in":"query","ref":"","_id":"65e99daf74dc1d0048a411b2"}],"results":{"codes":[{"code":"","language":"text","status":100},{"code":"","language":"text","status":400},{"code":"","language":"text","status":200}]},"settings":"","apiSetting":"65e97d7c36776a00307387f0"},"title":"Reviews Summary API Request","icon":"","type":"endpoint","slug":"review-summary-api-request","order":0,"isReference":true,"deprecated":false,"hidden":false,"sync_unique":"","link_url":"","link_external":false,"previousSlug":"how-to-connect-using-an-oauth-20-token-copy","category":"65e8925ddf8d5f005863411d","createdAt":"2023-08-04T10:04:22.911Z","parentDoc":null,"isBodyEmpty":false,"children":[{"_id":"64ccddd562ef410018d39cd0","api":{"method":"get","url":"","auth":"required","results":{"codes":[{"name":"","code":"{}","language":"json","status":200},{"name":"","code":"{}","language":"json","status":400}]},"params":[],"examples":{"codes":[]}},"title":"Reviews Summary API Response","icon":"","type":"basic","slug":"reviews-summary-api-response","order":0,"isReference":true,"deprecated":false,"hidden":false,"sync_unique":"","link_url":"","link_external":false,"previousSlug":"reviews-api-response","parentDoc":"64cccd2666ce23000a8ff9b2","category":"65e8925ddf8d5f005863411d","createdAt":"2023-08-04T11:15:33.828Z","isBodyEmpty":false,"children":[]}]}]},{"_id":"65e8926d1c491800575585bf","title":"PRODUCT RATING API","slug":"product-rating-api","order":7,"reference":true,"project":"56d59dbef612b80b00fb69a7","version":"56d59dbff612b80b00fb69aa","createdAt":"2024-03-06T15:57:33.633Z","__v":0,"pages":[{"_id":"64ccf2486f74c000337bde06","api":{"method":"get","url":"/20/products/ratings?merchant_identifier={merchant_identifier}","auth":"required","examples":{"codes":[{"language":"json","code":"{\"products\": [ \n{\"rating\":3.0,\"sku\":\"SKU187098864792156\",\"review_count\":1},\n{\"rating\":4.1,\"sku\":\"SKU1870981878808479\",\"review_count\":5},\n{\"rating\":4.8,\"sku\":\"ERPKIPEAPTG6M9H9Y1WZ\",\"review_count\":7} ]"}]},"params":[{"name":"merchant_identifier","type":"string","enumValues":"","default":"","desc":"is the merchant’s unique Feefo identifier, which in this example is example-retail-merchant. Your merchantidentifier can be found in the Feefo Hub.","required":false,"in":"path","ref":"","_id":"65e8588083afea007ae70134"},{"name":"review_count","type":"enum","enumValues":"false, true","default":"false","desc":"Review_count determines if the data returned includes the number of reviews over which the average is calculated. Default = false. If set to true, review_count is included with the product rating data.","required":false,"in":"query","ref":"","_id":"65e99cb4d0c1270018423034"},{"name":"since_period","type":"enum","enumValues":"24_hours, week, month, year, all","default":"year","desc":"Since_period defines the period over which the average rating is calculated. Default = year.","required":false,"in":"query","ref":"","_id":"65e99cb4d0c1270018423033"},{"name":"parent_product_sku","type":"string","enumValues":"","default":"","desc":"parent_product_sku returns only products with the corresponding parent_product_sku.","required":false,"in":"query","ref":"","_id":"65e99cb4d0c1270018423032"},{"name":"product_sku","type":"string","enumValues":"","default":"","desc":"product_sku is a filter for product reviews assigned to the specified product search code. More than one product_sku can be provided in one request with each product_sku separated by a comma. The value of the product_sku is case insensitive and supports the use of an asterisk (*) as a wildcard character at the beginning and/or end of the supplied parameter to support partial matching for related/variant products.","required":false,"in":"query","ref":"","_id":"65e99cb4d0c1270018423031"},{"name":"page_size","type":"string","enumValues":"","default":"20","desc":"page_size defines the number of reviews to return per page, the default is 20 and the maximum value is 100.","required":false,"in":"query","ref":"","_id":"65e99cb4d0c1270018423030"},{"name":"page","type":"string","enumValues":"","default":"","desc":"page defines the page number to return reviews for, the default is 1.","required":false,"in":"query","ref":"","_id":"65e99cb4d0c127001842302f"}],"results":{"codes":[{"code":"","language":"text","status":200},{"code":"","language":"text","status":400}]},"settings":"","apiSetting":"65e8695b5d430c004d9dfb4a"},"title":"Product Ratings API","icon":"","type":"endpoint","slug":"product-ratings-api","order":0,"isReference":true,"deprecated":false,"hidden":false,"sync_unique":"","link_url":"","link_external":false,"previousSlug":"how-to-connect-using-an-oauth-20-token-copy-2","parentDoc":null,"category":"65e8926d1c491800575585bf","createdAt":"2023-08-04T12:42:48.370Z","isBodyEmpty":false,"children":[]}]},{"_id":"65e89c015c54b500479e189b","title":"Download Feedback API","slug":"download-feedback-api","order":8,"reference":true,"project":"56d59dbef612b80b00fb69a7","version":"56d59dbff612b80b00fb69aa","createdAt":"2024-03-06T16:38:25.862Z","__v":0,"pages":[{"_id":"65e89be1c596710043918889","api":{"method":"get","url":"/download-feedback?merchantidentifier={merchantidentifier}&apikey={apikey}&from={from}&to={to}&custom-question-format=json","auth":"required","results":{"codes":[{"name":"","code":"{}","language":"json","status":200},{"name":"","code":"{}","language":"json","status":400}]},"params":[{"name":"merchantidentifier","type":"string","enumValues":"","default":"","desc":"The account to query from","required":false,"in":"path","ref":"","_id":"65e9856e36776a0030738a8e"},{"name":"apikey","type":"string","enumValues":"","default":"","desc":"Used for authentication. Mandatory, or an Unauthorised response will be made.","required":false,"in":"path","ref":"","_id":"65e9856e36776a0030738a8d"},{"name":"from","type":"yyyy-mm-dd","enumValues":"","default":"","desc":"Dates with yyyy-mm-dd format","required":false,"in":"path","ref":"","_id":"65e9856e36776a0030738a8c"},{"name":"to","type":"yyyy-mm-dd","enumValues":"","default":"","desc":"","required":false,"in":"path","ref":"","_id":"65e9856e36776a0030738a8b"}],"examples":{"codes":[{"code":"<https://api.feefo.com/api/download-feedback?merchantidentifier=adam-tech-test&apikey=7716e6fd-7282-44fc-8c8a-1c6c2e106868&from=2021-01-01&to=2022-03-03&custom-question-format=json>","language":"text"}]},"apiSetting":"65e8695b5d430c004d9dfb4a"},"title":"Download Feedback API","icon":"","type":"endpoint","slug":"download-feedback-api","order":0,"isReference":true,"deprecated":false,"hidden":false,"sync_unique":"","link_url":"","link_external":false,"previousSlug":"","category":"65e89c015c54b500479e189b","createdAt":"2024-03-06T16:37:53.672Z","parentDoc":null,"isBodyEmpty":false,"children":[]}]},{"_id":"65e89307d046d10030fa2a1c","title":"Reevoo Reviews API Migration","slug":"reevoo-reviews-api-migration","order":9,"reference":true,"project":"56d59dbef612b80b00fb69a7","version":"56d59dbff612b80b00fb69aa","createdAt":"2024-03-06T16:00:07.471Z","__v":0,"pages":[{"_id":"64ccf883d1153b0040418c61","api":{"method":"get","url":"","auth":"required","params":[],"results":{"codes":[{"name":"","status":200,"language":"json","code":"{}"},{"status":400,"language":"json","code":"{}","name":""}]},"settings":"","examples":{"codes":[]}},"title":"Reevoo Reviews API Migration","icon":"","type":"basic","slug":"reevoo-reviews-api-migration","order":0,"isReference":true,"deprecated":false,"hidden":false,"sync_unique":"","link_url":"","link_external":false,"previousSlug":"content-security-policies-copy","parentDoc":null,"category":"65e89307d046d10030fa2a1c","createdAt":"2023-08-04T13:09:23.570Z","isBodyEmpty":false,"children":[]}]}]},"baseUrl":"/","apiBaseUrl":"/","search":{"appId":"T28YKFATPY","searchApiKey":"MjQyODlhYmUxMGQ3NWVjYTllMjhkYjY4ZDY2Nzc3ZDgzZTBjOWZlNzJiZDc2MzJjYzliYzhkN2E2ZGNlZDAwZXRhZ0ZpbHRlcnM9KHByb2plY3Q6NTZkNTlkYmVmNjEyYjgwYjAwZmI2OWE3KSwodmVyc2lvbjpub25lLHZlcnNpb246NTZkNTlkYmZmNjEyYjgwYjAwZmI2OWFhKSwoaGlkZGVuOm5vbmUsaGlkZGVuOmZhbHNlKSwoaW5kZXg6Q3VzdG9tUGFnZSxpbmRleDpQYWdlLGluZGV4OkJsb2csaW5kZXg6VHV0b3JpYWwp","indexName":"readme_search_v2","projectsMeta":[{"modules":{"discuss":false,"blog":true,"reference":true,"examples":true,"docs":true,"landing":true,"changelog":true,"custompages":false,"logs":false,"suggested_edits":true,"tutorials":true,"graphql":false},"id":"56d59dbef612b80b00fb69a7","name":"Feefo","subdomain":"feefo","subpath":"","nav_names":{"discuss":"","blog":"","docs":"","changelog":"","reference":"","tutorials":"","recipes":""}}],"UrlManager":{"options":{"child":false,"parent":null,"hasOneChild":false,"project":null,"version":null,"lang":"en"},"defaults":{"lang":"en"}},"urlManagerOpts":{"lang":"en","parent":{"childrenProjects":[]},"project":{"subdomain":"feefo"},"version":"2.0"}},"activeDoc":"using-zapier-to-integrate-feefo-with-other-apps","rdmd":{"baseUrl":"/","body":"## Introduction\n\nIntegrating Feefo with other apps can significantly streamline your feedback processes and enhance customer engagement. With the Feefo Zapier App, you can seamlessly connect Feefo with various tools used by your business, all without the need for development. This article will introduce you to Zapier, explain the supported triggers and actions provided by the Feefo Zapier App, and guide you on how to get started with this powerful automation tool to maximise the benefits of your Feefo feedback.\n\n***\n\n## What is Zapier?\n\nZapier is an online automation tool that empowers you to create workflows and automate tasks by connecting different applications. This integration allows you to achieve seamless data transfer and streamline processes across your software ecosystem. For instance, you can connect Feefo with Salesforce to automatically send feedback requests whenever a new contact is created. In Zapier terminology, directions to and from applications are known as '**triggers**' and '**actions.**'\n\n***\n\n## Triggers and Actions Supported by the Feefo Zapier App\n\nThe Feefo Zapier App offers the following triggers and actions:\n\n- **New Feedback Trigger:** This trigger activates every time you receive new feedback through Feefo. It enables you to automatically store feedback in your CRM system, making it easy to manage and analyse customer reviews.\n- **Create Feedback Request Action: **With this action, you can record a transaction in your Feefo account and schedule a feedback request to be sent to your customers. It works seamlessly for various interactions, such as online sales or interactions with your customer service team.\n- **Respond to Feedback Action: **This action allows you to reply to customer feedback directly, making it particularly useful if you prefer managing replies outside the Feefo platform. For example, you can connect it to ticketing systems like Zendesk for more efficient customer support.\n\n***\n\n## How to Get Started with the Feefo Zapier App\n\nBefore diving into the Feefo Zapier App, explore the plugins already available within Feefo to see if the task you want to automate is readily supported. Once you're ready to proceed, follow these steps to get started:\n\n1. Ensure you have a [Zapier account](https://zapier.com/sign-up) with a pricing plan that suits your transaction volumes.\n2. Verify that the app you want to integrate with Feefo is listed in the [Zapier directory](https://zapier.com/apps).\n3. To establish the connection between Feefo and Zapier, you'll need the username and password for a Feefo merchant administrator account, as well as your merchant ID and API key.\n\nOnce your setup is complete, you can explore the pre-built workflows from the [Zapbook](https://zapier.com/apps/feefo/integrations) or create your custom integrations [from scratch](https://zapier.com/resources/guides/quick-start/create-zap#scratch) to automate feedback processes seamlessly.\n\n***\n\n## Conclusion\n\nIntegrating Feefo with other apps using the Zapier App opens up a world of possibilities for automating feedback requests and responses. With a range of triggers and actions supported, you can easily configure workflows that align with your business needs. By following the steps outlined in this article, you can quickly set up your Feefo Zapier App and start harnessing the power of automation to enhance customer experiences and streamline feedback management. Embrace the ease and efficiency of Feefo and Zapier integration to take your customer feedback processes to new heights.","opts":{"alwaysThrow":false,"compatibilityMode":false,"copyButtons":true,"correctnewlines":false,"markdownOptions":{"fences":true,"commonmark":true,"gfm":true,"ruleSpaces":false,"listItemIndent":"1","spacedTable":true,"paddedTable":true},"normalize":true,"lazyImages":true,"reusableContent":{"tags":{},"wrap":false},"safeMode":false,"settings":{"position":true},"theme":"light","resourceID":"64ccffaee132f800576e2bab","resourceType":"page","baseUrl":"/","terms":[],"variables":{"user":{},"defaults":[]}},"terms":[],"variables":{"user":{},"defaults":[]},"mdx":false,"dehydrated":{"toc":"<nav><ul class=\"toc-list\"><li><a class=\"tocHeader\" href=\"#\"><i class=\"icon icon-text-align-left\"></i>Table of Contents</a></li><li class=\"toc-children\"><ul>\n<li><a href=\"#introduction\">Introduction</a></li>\n<li><a href=\"#what-is-zapier\">What is Zapier?</a></li>\n<li><a href=\"#triggers-and-actions-supported-by-the-feefo-zapier-app\">Triggers and Actions Supported by the Feefo Zapier App</a></li>\n<li><a href=\"#how-to-get-started-with-the-feefo-zapier-app\">How to Get Started with the Feefo Zapier App</a></li>\n<li><a href=\"#conclusion\">Conclusion</a></li>\n</ul></li></ul></nav>","body":"<h2 class=\"heading heading-2 header-scroll\" align=\"\"><div class=\"heading-anchor anchor waypoint\" id=\"introduction\"></div><div class=\"heading-text\"><div id=\"section-introduction\" class=\"heading-anchor_backwardsCompatibility\"></div>Introduction</div><a aria-label=\"Skip link to Introduction\" class=\"heading-anchor-icon fa fa-anchor\" href=\"#introduction\"></a></h2>\n<p>Integrating Feefo with other apps can significantly streamline your feedback processes and enhance customer engagement. With the Feefo Zapier App, you can seamlessly connect Feefo with various tools used by your business, all without the need for development. This article will introduce you to Zapier, explain the supported triggers and actions provided by the Feefo Zapier App, and guide you on how to get started with this powerful automation tool to maximise the benefits of your Feefo feedback.</p>\n<hr/>\n<h2 class=\"heading heading-2 header-scroll\" align=\"\"><div class=\"heading-anchor anchor waypoint\" id=\"what-is-zapier\"></div><div class=\"heading-text\"><div id=\"section-what-is-zapier\" class=\"heading-anchor_backwardsCompatibility\"></div>What is Zapier?</div><a aria-label=\"Skip link to What is Zapier?\" class=\"heading-anchor-icon fa fa-anchor\" href=\"#what-is-zapier\"></a></h2>\n<p>Zapier is an online automation tool that empowers you to create workflows and automate tasks by connecting different applications. This integration allows you to achieve seamless data transfer and streamline processes across your software ecosystem. For instance, you can connect Feefo with Salesforce to automatically send feedback requests whenever a new contact is created. In Zapier terminology, directions to and from applications are known as &#x27;<strong>triggers</strong>&#x27; and &#x27;<strong>actions.</strong>&#x27;</p>\n<hr/>\n<h2 class=\"heading heading-2 header-scroll\" align=\"\"><div class=\"heading-anchor anchor waypoint\" id=\"triggers-and-actions-supported-by-the-feefo-zapier-app\"></div><div class=\"heading-text\"><div id=\"section-triggers-and-actions-supported-by-the-feefo-zapier-app\" class=\"heading-anchor_backwardsCompatibility\"></div>Triggers and Actions Supported by the Feefo Zapier App</div><a aria-label=\"Skip link to Triggers and Actions Supported by the Feefo Zapier App\" class=\"heading-anchor-icon fa fa-anchor\" href=\"#triggers-and-actions-supported-by-the-feefo-zapier-app\"></a></h2>\n<p>The Feefo Zapier App offers the following triggers and actions:</p>\n<ul>\n<li><strong>New Feedback Trigger:</strong> This trigger activates every time you receive new feedback through Feefo. It enables you to automatically store feedback in your CRM system, making it easy to manage and analyse customer reviews.</li>\n<li><strong>Create Feedback Request Action: </strong>With this action, you can record a transaction in your Feefo account and schedule a feedback request to be sent to your customers. It works seamlessly for various interactions, such as online sales or interactions with your customer service team.</li>\n<li><strong>Respond to Feedback Action: </strong>This action allows you to reply to customer feedback directly, making it particularly useful if you prefer managing replies outside the Feefo platform. For example, you can connect it to ticketing systems like Zendesk for more efficient customer support.</li>\n</ul>\n<hr/>\n<h2 class=\"heading heading-2 header-scroll\" align=\"\"><div class=\"heading-anchor anchor waypoint\" id=\"how-to-get-started-with-the-feefo-zapier-app\"></div><div class=\"heading-text\"><div id=\"section-how-to-get-started-with-the-feefo-zapier-app\" class=\"heading-anchor_backwardsCompatibility\"></div>How to Get Started with the Feefo Zapier App</div><a aria-label=\"Skip link to How to Get Started with the Feefo Zapier App\" class=\"heading-anchor-icon fa fa-anchor\" href=\"#how-to-get-started-with-the-feefo-zapier-app\"></a></h2>\n<p>Before diving into the Feefo Zapier App, explore the plugins already available within Feefo to see if the task you want to automate is readily supported. Once you&#x27;re ready to proceed, follow these steps to get started:</p>\n<ol>\n<li>Ensure you have a <a href=\"https://zapier.com/sign-up\" target=\"\" title=\"\">Zapier account</a> with a pricing plan that suits your transaction volumes.</li>\n<li>Verify that the app you want to integrate with Feefo is listed in the <a href=\"https://zapier.com/apps\" target=\"\" title=\"\">Zapier directory</a>.</li>\n<li>To establish the connection between Feefo and Zapier, you&#x27;ll need the username and password for a Feefo merchant administrator account, as well as your merchant ID and API key.</li>\n</ol>\n<p>Once your setup is complete, you can explore the pre-built workflows from the <a href=\"https://zapier.com/apps/feefo/integrations\" target=\"\" title=\"\">Zapbook</a> or create your custom integrations <a href=\"https://zapier.com/resources/guides/quick-start/create-zap#scratch\" target=\"\" title=\"\">from scratch</a> to automate feedback processes seamlessly.</p>\n<hr/>\n<h2 class=\"heading heading-2 header-scroll\" align=\"\"><div class=\"heading-anchor anchor waypoint\" id=\"conclusion\"></div><div class=\"heading-text\"><div id=\"section-conclusion\" class=\"heading-anchor_backwardsCompatibility\"></div>Conclusion</div><a aria-label=\"Skip link to Conclusion\" class=\"heading-anchor-icon fa fa-anchor\" href=\"#conclusion\"></a></h2>\n<p>Integrating Feefo with other apps using the Zapier App opens up a world of possibilities for automating feedback requests and responses. With a range of triggers and actions supported, you can easily configure workflows that align with your business needs. By following the steps outlined in this article, you can quickly set up your Feefo Zapier App and start harnessing the power of automation to enhance customer experiences and streamline feedback management. Embrace the ease and efficiency of Feefo and Zapier integration to take your customer feedback processes to new heights.</p>"}},"doc":{"metadata":{"image":[],"title":"","description":"","keywords":"","robots":"index"},"mdx":{"altBody":"","status":"rdmd"},"api":{"method":"get","url":"","auth":"required","results":{"codes":[{"name":"","code":"{}","language":"json","status":200},{"name":"","code":"{}","language":"json","status":400}]},"params":[],"examples":{"codes":[]}},"next":{"description":"","pages":[]},"algolia":{"recordCount":5,"publishPending":false,"translationFailure":false,"updatedAt":"2024-03-23T09:24:43.512Z"},"title":"Using Zapier to integrate Feefo with other apps","icon":"","updates":[],"type":"basic","slug":"using-zapier-to-integrate-feefo-with-other-apps","excerpt":"","body":"## Introduction\n\nIntegrating Feefo with other apps can significantly streamline your feedback processes and enhance customer engagement. With the Feefo Zapier App, you can seamlessly connect Feefo with various tools used by your business, all without the need for development. This article will introduce you to Zapier, explain the supported triggers and actions provided by the Feefo Zapier App, and guide you on how to get started with this powerful automation tool to maximise the benefits of your Feefo feedback.\n\n***\n\n## What is Zapier?\n\nZapier is an online automation tool that empowers you to create workflows and automate tasks by connecting different applications. This integration allows you to achieve seamless data transfer and streamline processes across your software ecosystem. For instance, you can connect Feefo with Salesforce to automatically send feedback requests whenever a new contact is created. In Zapier terminology, directions to and from applications are known as '**triggers**' and '**actions.**'\n\n***\n\n## Triggers and Actions Supported by the Feefo Zapier App\n\nThe Feefo Zapier App offers the following triggers and actions:\n\n- **New Feedback Trigger:** This trigger activates every time you receive new feedback through Feefo. It enables you to automatically store feedback in your CRM system, making it easy to manage and analyse customer reviews.\n- **Create Feedback Request Action: **With this action, you can record a transaction in your Feefo account and schedule a feedback request to be sent to your customers. It works seamlessly for various interactions, such as online sales or interactions with your customer service team.\n- **Respond to Feedback Action: **This action allows you to reply to customer feedback directly, making it particularly useful if you prefer managing replies outside the Feefo platform. For example, you can connect it to ticketing systems like Zendesk for more efficient customer support.\n\n***\n\n## How to Get Started with the Feefo Zapier App\n\nBefore diving into the Feefo Zapier App, explore the plugins already available within Feefo to see if the task you want to automate is readily supported. Once you're ready to proceed, follow these steps to get started:\n\n1. Ensure you have a [Zapier account](https://zapier.com/sign-up) with a pricing plan that suits your transaction volumes.\n2. Verify that the app you want to integrate with Feefo is listed in the [Zapier directory](https://zapier.com/apps).\n3. 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