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<!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8" /> <meta name="Description" content=" " /> <meta http-equiv="Content-Type" content="text/html"> <meta http-equiv="Pragma" content="no-cache"> <META HTTP-EQUIV="Expires" CONTENT="-1"> <title> GigaParts.com</title> <link rel="shortcut icon" href="//gigaparts.net/favicon.ico" /> <link rel="stylesheet" href="/css/reset.css" media="all" /> <link rel="stylesheet" href="/css/style_20160413.css" media="all" /> <link rel="stylesheet" href="/css/print.css" media="print" /> <script src="//code.jquery.com/jquery-latest.min.js"></script> <script type="text/javascript" src="/scripts/jquery.slides.js"></script> <script type="text/javascript" src="/scripts/jquery.jcarousel.min.js"></script> <script type="text/javascript" src="/scripts/jquery.waypoints.min.js"></script> <script type="text/javascript" src="/scripts/script.js"></script> <style> #idaNQFSkHo{ color: white; !important; } </style> <!--[if lt IE 9]> <script 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src="/images/header-logo.png" alt="GigaParts Logo" id="header-logo"></a> <ul id="main-menu"> <li class="products"> <a href="#">Products</a> <ul class="main-div-products"> <li class="radio"> <a href="#">Radio Gear</a> <ul class="main-cat-radio"> <li><img src="/images/products-radios.png" alt="radios, amps and repeaters"><a href="https://www.gigaparts.com/products/Radios-Amps-and-Repeaters">Radios, Amps & Repeaters</a></li> <li><img src="/images/products-antenna.png" alt="antenna systems"><a href="https://www.gigaparts.com/products/antenna-systems">Antenna Systems</a></li> <li><img src="/images/products-used.png" alt="used equipment"><a href="https://www.gigaparts.com/products/used-radio-gear">Used Equipment</a></li> <li><img src="/images/products-power.png" alt="power supplies and accessories"><a href="https://www.gigaparts.com/products/power-supplies-and-accessories">Power Supplies & Accessories</a></li> <li><img src="/images/products-microphone.png" alt="microphone and speakers"><a href="https://www.gigaparts.com/products/microphones-and-speakers">Microphones & Speakers</a></li> <li><img src="/images/products-tower.png" alt="tower and shack accessories"><a href="https://www.gigaparts.com/products/Tower-and-Shack-Accessories">Tower & Shack Accessories</a></li> <li><img src="/images/products-books.png" alt="books, videos and maps"><a href="https://www.gigaparts.com/products/Books-Videos-and-Maps">Books, Videos & Maps</a></li> <li><img src="/images/products-cw.png" alt="cw equipment"><a href="https://www.gigaparts.com/products/CW-Equipment">CW Equipment</a></li> <li><img src="/images/products-software.png" alt="software and pc interface"><a href="https://www.gigaparts.com/products/software-and-pc-interface">Software & PC Interface</a></li> <li><img src="/images/products-scanners.png" alt="scanners, receivers and GPS"><a href="https://www.gigaparts.com/products/Scanners-Receivers-and-GPS">Scanners, Receivers & GPS</a></li> <li><img src="/images/products-backpacks.png" alt="backpacks and bags"><a href="https://www.gigaparts.com/products/Backpacks-And-Bags">Backpacks & Bags</a></li> </ul> </li> <li class="computer"> <a href="#">Computer Gear</a> <ul class="main-cat-computer"> <li><img src="/images/products-computers.png" alt="computers"><a href="https://www.gigaparts.com/products/computers-pcs-laptops-tablets">Computers (PCs,Laptops & Tablets)</a></li> <li><img src="/images/products-cards.png" alt="cards and components"><a href="https://www.gigaparts.com/products/cards-components">Cards & Components</a></li> <li><img src="/images/products-cables.png" alt="cables - adapters - accessories"><a href="https://www.gigaparts.com/products/Cables-Adapters-Accessories">Cables - Adapters - Accessories</a></li> <li><img src="/images/products-videos.png" alt="books and videos"><a href="https://www.gigaparts.com/products/Books-Videos-and-Maps">Books & Videos</a></li> <li><img src="/images/products-keyboards.png" alt="keyboards, mice and game controllers"><a href="https://www.gigaparts.com/products/Keyboards-Mice-and-Game-Controllers">Keyboards, Mice & Game Controllers</a></li> <li><img src="/images/products-monitors.png" alt="monitors"><a href="https://www.gigaparts.com/products/Monitors">Monitors</a></li> <li><img src="/images/products-networking.png" alt="monitors"><a href="https://www.gigaparts.com/products/networking">Networking</a></li> <li><img src="/images/products-used.png" alt="printers and accessories"><a href="https://www.gigaparts.com/products/Printers-Accessories">Printers & Accessories</a></li> <li><img src="/images/products-compsoftware.png" alt="software"><a href="https://www.gigaparts.com/products/Software">Software</a></li> <li><img src="/images/products-speakers.png" alt="speakers, headsets and mics"><a href="https://www.gigaparts.com/products/speakers-headsets-and-mics">Speakers, Headsets & Mics</a></li> <li><img src="/images/products-surge.png" alt="ups, surge protection, inverters"><a href="https://www.gigaparts.com/products/UPS-Surge-Protection-Inverters">UPS - Surge Protection - Inverters</a></li> <li><img src="/images/products-webcamera.png" alt="web cameras, security cameras"><a href="https://www.gigaparts.com/products/Web-Cameras-Security-Cameras">Web Cameras - Security Cameras</a></li> </ul> </li> <li class="treasure"> <a href="http://www.gigaparts.com/Treasure-Hunting/">Treasure Hunting</a> <ul class="main-cat-treasure"> <li><img src="/images/products-metaldetector.png" alt="Metal Detectors"><a href="https://www.gigaparts.com/products/Metal-Detectors">Metal Detectors</a></li> <li><img src="/images/products-detectoracc.png" alt="Detector Accessories"><a href="https://www.gigaparts.com/products/Detector-Accessories">Detector Accessories</a></li> <li><img src="/images/products-treasurebooks.png" alt="Books, Videos and Maps"><a href="https://www.gigaparts.com/products/Books-Videos-and-Maps">Books, Videos and Maps</a></li> <li><img src="/images/products-diggingtools.png" alt="Digging Tools"><a href="https://www.gigaparts.com/products/Digging-Tools">Digging Tools</a></li> <li><img src="/images/products-prospectingequip.png" alt="Prospecting Equipment"><a href="https://www.gigaparts.com/products/Prospecting-Equipment">Prospecting Equipment</a></li> <li><img src="/images/products-safety.png" alt="Safety Equipment"><a href="https://www.gigaparts.com/products/Safety-Equipment">Safety Equipment</a></li> <li><img src="/images/products-apparel.png" alt="Apparel"><a href="https://www.gigaparts.com/products/Apparel">Apparel</a></li> </ul> </li> <li class="maker"> <a href="#">Maker Supplies</a> <ul class="main-cat-maker"> <li><img src="/images/products-DIY.png" alt="DIY Tech Projects"><a href="https://www.gigaparts.com/products/diy-tech-projects">DIY Tech Projects</a></li> <li><img src="/images/products-raspberry.png" alt="raspberry pi"><a href="https://www.gigaparts.com/products/raspberry-pi">Raspberry PI</a></li> <li><img src="/images/products-arduino.png" alt="arduino"><a href="https://www.gigaparts.com/products/Arduino">Arduino</a></li> <li><img src="/images/products-education.png" alt="books and educational materials"><a href="https://www.gigaparts.com/products/printed-media-and-instruction-manuals">Books & Educational Materials</a></li> <li><img src="/images/products-accessories.png" alt="books and educational materials"><a href="https://www.gigaparts.com/products/maker-supplies-accessories">Accessories</a></li> <li><img src="/images/products-3D.png" alt="3D printers"><a href="https://www.gigaparts.com/#">3D Printers</a></li> <li><img src="/images/products-robotics.png" alt="robotics"><a href="https://www.gigaparts.com/products/diy-tech-projects/robotics">Robotics</a></li> </ul> </li> <li class="emergency"> <a href="#">Emergency Prep</a> <ul class="main-cat-emergency"> <li><img src="/images/products-emergency.png" alt="emergency preparedness"><a href="https://www.gigaparts.com/products/emergency-preparedness">Emergency Preparedness</a></li> <li><img src="/images/products-weather.png" alt="weather radio and stations"><a href="https://www.gigaparts.com/emergency-prep/weather-radios-and-stations">Weather Radios and Stations</a></li> <li><img src="/images/products-flashlights.png" alt="flashlights"><a href="https://www.gigaparts.com/#">Flashlights & Batteries</a></li> </ul> </li> <li class="toys"> <a href="#">Gadgets & Toys</a> <ul class="main-cat-toys"> <li><img src="/images/products-gadgets.png" alt="nifty gadgets"><a href="https://www.gigaparts.com/products/nifty-gadgets">Nifty Gadgets</a></li> <li><img src="/images/products-toys.png" alt="toys"><a href="https://www.gigaparts.com/products/toys">Toys</a></li> </ul> </li> <li class="gifts"> <a href="#">Gift Ideas</a> <ul class="main-cat-gifts"> <li><img src="/images/products-giftcards.png" alt="giftcards"><a href="https://www.gigaparts.com/products/gift-cards">Gift Cards</a></li> <li><img src="/images/products-gifts.png" alt="gift ideas"><a href="https://www.gigaparts.com/products/gift-ideas">Gift Ideas</a></li> <li><img src="/images/products-stocking.png" alt="stocking stuffers"><a href="https://www.gigaparts.com/products/gift-ideas">Stocking Stuffers</a></li> </ul> </li> </ul> </li> <li class="services"> <a href="#">Services</a> <ul class="main-div-services"> <li class="repairs"> <a href="#">Repairs</a> <ul class="main-cat-repairs"> <li><a href="https://www.gigaparts.com/services/smartphone-and-tablet-repair">Phone & Tablet Repair</a></li> <li><a href="https://www.gigaparts.com/services/pc-repair">PC Repair</a></li> <li><a href="https://www.gigaparts.com/services/virus-removal">Virus Removal</a></li> <li><a href="https://www.gigaparts.com/services/data-recovery">Data Recovery</a></li> </ul> </li> <li class="corporate"> <a href="#">Corporate & Government Sales</a> <ul class="main-cat-corporate"> <li><a href="https://www.gigaparts.com/services/gsa">GSA Contract</a></li> <li><a href="http://www.gigaparts.com/Services/Service-Contracts">Service Contracts</a></li> <li><a href="http://www.gigaparts.com/Services/Networking-Services">Networking</a></li> <li><a href="http://www.gigaparts.com/Services/VOIP-Solutions">VOIP Solutions</a></li> <li><a href="http://www.gigaparts.com/Services/Servers">Servers</a></li> <li><a href="http://www.gigaparts.com/Services/Digital-Signage">Digital Signage</a></li> <li><a href="http://www.gigaparts.com/Services/Surveillance">Surveillance</a></li> <li><a href="http://www.gigaparts.com/Services/Purpose-built-PCs">Purpose-built PCs</a></li> <li><a href="http://www.gigaparts.com/Services/Web-Hosting">Web Hosting & Web Site Development</a></li> </ul> </li> </ul> </li> <li class="specials" style="visibility: hidden;"> <a href="#">Specials</a> <ul class="main-div-specials"> <li class="hot-items"> <a href="https://www.gigaparts.com/Services/hot-items">Hot Items</a> </li> <li class="rebates"> <a href="http://www.gigaparts.com/yaesurebate/YAESU_Holiday_Greeting_Special_Sale%202016.pdf">Yaesu Mail-in Rebates</a> </li> </ul> </li> </ul> <form action="https://www.gigaparts.com/nsearch/" id="search-form"> <input type="text" name="q" placeholder="Search GigaParts"> <input type="submit" name="submit" value="submit" class="submit"> </form> </div> </div> <div align="center" style="max-width:1000px; min-width:1000px; display:block; margin-left:auto; margin-right:auto; position:relative;" id="template"> <style type="text/css"> label { width: 10em; float: left; } label.error { float: none; color: red; padding-left: .5em; vertical-align: top; } p { clear: both; } .submit { margin-left: 12em; } em { font-weight: bold; padding-right: 1em; vertical-align: top; } .error { background:#FFFF00; } .highlight_disclaimer_lbl{ background:#FFFF00; } </style> <script src="jquery-validation-1.9.0/jquery.validate.min.js"></script> <script language="javascript" type="text/javascript"> function limitText(limitField, limitCount, limitNum) { if (limitField.value.length > limitNum) { limitField.value = limitField.value.substring(0, limitNum); } else { limitCount.value = limitNum - limitField.value.length; } } function getitems(icount){ $.get("item_details.php", { itemcount: icount },function(data){ $('#items').html(data); } ); // document.form1.quantity_returned.disabled = true; } function getitemdetails(icount, field, subfield, sourcefield, referrerelement){ if((subfield == 'Warranty') && (sourcefield =='0')){ $("#thickBoxLink").trigger("click"); } if(sourcefield =='0'){ if(referrerelement.value===''){ //$("#itemsku_"+icount).removeClass("required error"); } else { //$("#itemsku_"+icount).addClass("required"); } for(var sf=parseInt(sourcefield)+1; sf<=7; sf++){ $('#div_details_'+sf+'_'+icount).html('<input type="text" disabled>'); } } if(field == 'details_2' && (subfield != 'Warranty' && subfield != 'Damage' && subfield != 'other')){ field = 'details_4'; } // if(referrerelement.nodeName==="SELECT"){ $.get("item_details.php", { itemrow: icount, field: field, subfield: subfield },function(data){ // alert($('#div_'+field+'_'+icount).html()); $('#'+field+'_'+icount).removeClass(); $('#'+field+'_'+icount).addClass("required"); //existingdata=$('#div_'+field+'_'+icount).html(); //existingdata=String(existingdata); //newdata=String(data); //console.log(existingdata); //console.log(newdata); $('#holdingarea').html(data); //alert(existingdata); //alert(newdata); if($('#div_'+field+'_'+icount).html()==$('#holdingarea').html()){ document.getElementById(field+"_"+icount).focus(); } else { $('#div_'+field+'_'+icount).html(data); if(field!='details_7')$('#'+field+'_'+icount).addClass("error"); } document.getElementById(field+"_"+icount).focus(); } ); // } $("#form1").valid(); //validatedisclaimer("disclaimer"); } function makeorremovereasonrequirement(sourcefield,targetfield){ if(sourcefield.value==''){ $('#'+targetfield).removeClass("required"); } else { $('#'+targetfield).addClass("required"); } } function validatedisclaimer(field){ $("#form1").valid(); var invalidInvoiceDate = $('#invoicedate').hasClass('error'); var myWarnedAboutDate = document.getElementById('warnedaboutdate').value; if(invalidInvoiceDate === false && myWarnedAboutDate == 'false' ){ var myInvoiceDate = document.getElementById('invoicedate').value; var returncutoffdate = new Date(myInvoiceDate); returncutoffdate.setDate(returncutoffdate.getDate()+10); var today = new Date(); if(today > returncutoffdate){ $("#thickBoxLink_date").trigger("click"); document.getElementById('warnedaboutdate').value = 'true'; } } if(document.getElementById(field).checked){ $('#'+field).removeClass("error"); } else { $('#'+field).addClass("error"); } if(document.getElementById(field).checked==true){ $('#disclaimer_lbl').removeClass("highlight_disclaimer_lbl"); } else { $('#disclaimer_lbl').addClass("highlight_disclaimer_lbl"); } if(document.getElementById(field).checked==true && $("#form1").valid()==true){ form1.submit.disabled=false; $('#submitdisabled').html(''); $('#submitdisabled').removeClass("error"); }else{ form1.submit.disabled=true; $('#submitdisabled').html('* Required information is missing *'); $('#submitdisabled').addClass("error"); } } $(document).ready(function(){ $("#form1").validate(); getitems('5'); }); </script> <br> <h2 align="left" class="page-title">GigaParts Return Authorization Request</h2> <form action="returns_filter.php" method="post" name="form1" id="form1" enctype="multipart/form-data"> <fieldset> <table border="0" cellspacing="0" cellpadding="0"> <tr> <td width="150"><label for="name">Name</label></td> <td width="900"><input type="text" name="name" class="required" id="name" size="40" maxlength="50"> </td> </tr> <tr> <td><label for="email">Email Address</label></td> <td><input type="text" name="email" class="required email" id="email" size="40" maxlength="50"> </td> </tr> <tr> <td><label for="phone">Phone Number</label></td> <td><input type="text" name="phone" class="required" id="phone" size="40" maxlength="20"> </td> </tr> <tr> <td><label for="invoicedate">Invoice Date</label></td> <td><input type="text" name="invoicedate" class="required dateMDY" id="invoicedate" size="40" maxlength="15"> </td> </tr> <tr> <td><label for="orderno">Invoice or Order Number</label></td> <td><input type="text" name="orderno" class="required" id="orderno" size="40" maxlength="11"> </td> </tr> <tr> <td colspan="2"><div name="items" id="items"></div></td> </tr> <tr> <td align="right" valign="top"><br> <!-- <input name="disclaimer" type="checkbox" id="disclaimer" onClick="validatedisclaimer('disclaimer');"> --> </td><td colspan="5" nowrap align="left"><br> Please be sure to include all product packaging, parts, cables, screws, manuals, etc., in excellent condition with now modifications or alterations. <!-- <label for="disclaimer" onClick="validatedisclaimer('disclaimer');"> <span id="disclaimer_lbl">Check this box if you agree</span> to our <a href="https://www.gigaparts.com/warranties-policy/" target="_new">complete return policy</a> and understand that if the items you are returning are in a condition<br> which would prevent the manufacturer from providing GigaParts with a new replacement, your return will be subject to a <br> restocking fee starting at 15%. Examples include: modified, scratched or otherwise damaged merchandise, missing or damaged<br> accessories, packaging or manuals. </label><br> --> </td> </tr> <tr> <td><input name="submit" type="submit" id="submit" value="Submit Request" > </td> <td><div id="submitdisabled" class="error"></div></td> </tr> </table> </fieldset> </form> <a href="#TB_inline?height=200&width=300&inlineId=contactManufacturerFirst&modal=true" class="thickbox" id="thickBoxLink"></a> <div id="contactManufacturerFirst" style="display:none"> <p>Wait! Many issues customers report as defects can actually be resolved without you having to go through the hassle and expense of shipping an item back to the dealer. If you haven't contacted the manufacturer yet, <a href="/support" target="_new">click here</a> for a list of phone numbers.</p> <p style="text-align:center"><input type="submit" id="Login" value=" Continue " onclick="tb_remove()"></p> </div> <a href="#TB_inline?height=300&width=300&inlineId=moreThanSevenDays&modal=true" class="thickbox" id="thickBoxLink_date"></a> <div id="moreThanSevenDays" style="display:none"> <p>Warning!<br><br> The invoice date you entered is more than 10 days old. Although there are some products we provide warranty service for past 10 days, most products have a 7 day DOA warranty through GigaParts and a 1 year warranty through the manufacturer. This varies by product and more details are available on your invoice as well as at gigaparts.com/warranty. <br><br> Go to gigaparts.com/support for a list of telephone numbers for our most popular product manufacturers. </p> <p style="text-align:center"><input type="submit" id="Login" value=" Close " onclick="tb_remove()"></p> </div> <input type="hidden" name="warnedaboutdate" id="warnedaboutdate" value="false"> <div id="holdingarea" style="display:none"></div> </div> <!-- Start radio-footer --> <!-- BEGIN: buySAFE Seal --> <span id="BuySafeSealSpan"></span> <script src="//seal.buysafe.com/private/rollover/rollover.js"></script> <script type="text/javascript"> if(window.buySAFE && buySAFE.Loaded) { buySAFE.Hash = '8D%2BVsjm8C3MHJxbdJ2Zw6pW7gN%2FxcPKe40xI9CT5%2FBmLkMVq9nCaIw4HlLzLuoP25OKDwCY5Mc7%2BB6d9Vkq0kg%3D%3D'; WriteBuySafeSeal("BuySafeSealSpan", "GuaranteedSeal"); } </script> <!-- END: buySAFE Seal --> </div> <!-- Needle tag --> <script type='text/javascript'> var needleParam = needleParam || {}; needleParam.categoryId = 'Sweepstakes'; needleParam.inviteContext = 'Sweepstakes'; </script> <script async defer src="//gigaparts.needle.com/needle_service.js?ver=1"></script> <!-- End Needle tag --> <div id="footer-container"> <div class="center-container"> <ul id="footer-menu"> <div class="row"> <li><a href="http://www.gigaparts.com/about-us/">About Us</a></li> <li><a href="http://www.gigaparts.com/warranties-policy/">Warranties Policy</a></li> <li><a href="http://www.gigaparts.com/privacy-policy-cookie-restriction-mode/">Privacy Policy</a></li> </div> <div class="row"> <li><a href="http://www.gigaparts.com/order-policies/">Online Order Policy</a></li> <li><a href="http://www.gigaparts.net/orderstatus/index.php">Check Order Status</a></li> <li><a href="http://www.gigaparts.com/rebate-coupon-policy/">Rebate & Coupon Policy</a></li> <li><a href="http://www.gigaparts.net/jobs/">Employment</a></li> </div> <div class="row"> <li class="phone"><img src="/images/footer-phone.png"></li> <li>toll free <span>866-535-4442</span></li> <li>local <span>256-535-4442</span></li> <li>email <span>sales@gigaparts.com</span></li> </div> </ul> <ul id="footer-social"> <li class="pintrest"><a href="https://www.pinterest.com/source/gigaparts.com/" target="_blank">Pintrest</a></li> <li class="twitter"><a href="https://twitter.com/gigaparts" target="_blank">Twitter</a></li> <li class="facebook"><a href="https://www.facebook.com/GigaPartsHuntsville" target="_blank">Facebook</a></li> <li class="google_plus"><a href="https://plus.google.com" target="_blank">Google Plus</a></li> <li class="youtube"><a href="https://www.youtube.com/user/GigaParts" target="_blank">Youtube</a></li> </ul> <div id="footer-bbb"><a href="http://www.bbb.org/" target="_blank"><img src="/images/footer-bbb.png" alt="Better Business Bureau"></a></div> </div> <div id="footer-bar" class="clear"> <div class="center-container"> <p>© 2024 GigaParts, Inc.</p> <a href="index.php"><img src="/images/footer-logo.png" alt="GigaParts Logo"></a> </div> </div> </div> </body> </html>