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Survey Distribution - SmartSurvey

<!DOCTYPE html><html data-wf-page="642d99dd69921cfd87a90885" lang="en"><head><meta charset="utf-8"><title>Survey Distribution - SmartSurvey</title><meta content="Survey distribution tools allow you to easily reach an audience, ask questions, analyse data in real-time and make quick, informed decisions." name="description"><meta content="width=device-width, initial-scale=1" name="viewport"><link href="/wf-assets/css/smartsurvey.webflow.8ee7dd6ee.min.css" rel="stylesheet" type="text/css"><script src="https://use.typekit.net/oao0nqo.js" type="text/javascript"></script><script type="text/javascript">try{Typekit.load();}catch(e){}</script><script type="text/javascript">!function(o,c){var n=c.documentElement,t=" w-mod-";n.className+=t+"js",("ontouchstart"in o||o.DocumentTouch&&c instanceof DocumentTouch)&&(n.className+=t+"touch")}(window,document);</script><link href="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63ece9e8fdf85eaa8850dcd2_favicon.png" rel="shortcut icon" type="image/x-icon"><link href="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63ecea56433aca441e35f1a7_webclip.png" rel="apple-touch-icon"><meta property="og:site_name" content="SmartSurvey"> <meta property="og:locale" content="en_GB"> <link rel="apple-touch-icon" sizes="180x180" href="/apple-touch-icon.png"> <link rel="icon" type="image/png" sizes="32x32" href="/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="16x16" href="/favicon-16x16.png"> <link rel="manifest" href="/site.webmanifest"> <link rel="mask-icon" href="/safari-pinned-tab.svg" color="#f0641b"> <meta name="msapplication-TileColor" content="#2b5797"> <meta name="theme-color" content="#ffffff"> <!-- Google Consent Mode --> <script>window.dataLayer = window.dataLayer || []; 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} /* Hide scrollbar for Chrome, Safari and Opera */ .tabs-menu::-webkit-scrollbar { display: none; } /* Hide scrollbar for IE, Edge and Firefox */ .tabs-menu { -ms-overflow-style: none; /* IE and Edge */ scrollbar-width: none; /* Firefox */ } .w-nav[data-animation="over-right"] .w-nav-overlay, .w-nav[data-animation="over-right"] [data-nav-menu-open] { z-index: 10 !important; } /* Make text look crisper and more legible in all browsers */ body { -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; font-smoothing: antialiased; text-rendering: optimizeLegibility; } /* Focus state style for keyboard navigation for the focusable elements */ *[tabindex]:focus-visible, input[type="file"]:focus-visible { outline: 0.125rem solid #4d65ff; outline-offset: 0.125rem; } /* Get rid of top margin on first element in any rich text element */ .w-richtext > :not(div):first-child, .w-richtext > div:first-child > :first-child { margin-top: 0 !important; } /* Get rid of bottom margin on last element in any rich text element */ .w-richtext>:last-child, .w-richtext ol li:last-child, .w-richtext ul li:last-child { margin-bottom: 0 !important; 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.margin-horizontal { margin-top: 0rem !important; margin-bottom: 0rem !important; } .padding-horizontal { padding-top: 0rem !important; padding-bottom: 0rem !important; } .margin-vertical { margin-right: 0rem !important; margin-left: 0rem !important; } .padding-vertical { padding-right: 0rem !important; padding-left: 0rem !important; } /*Desktop*/ @media (min-width: 992px) { html { font-size:16px; } } /*Tablet*/ @media (max-width: 991px) { html { font-size:15px; } } /*Mobile Landscape*/ @media (max-width: 767px) { html { font-size:15px; } } /*Mobile Portrait*/ @media (max-width: 479px) { html { font-size:15px; } } /* EXTRAS */ .background-colour-navy h2, .background-colour-navy h3, .background-colour-navy h4, .background-colour-navy h5, .background-colour-navy h6 { color: #fff; } .background-colour-navy .text-rich-text, .background-colour-navy p { color: var(--medium-grey); } .w-slider-dot { background: #DDD1CA !important;} .w-slider-dot.w-active { background: #189E87 !important; } .callout-link { text-decoration: none !important;} .legal-consent-container .hs-form-booleancheckbox-display p {margin: 0;font-size: 0.9rem;font-weight: 400!important;} .legal-consent-container .hs-form-booleancheckbox-display>span {margin-left: 8px !important;} /* RICH TEXT BULLETS */ .text-rich-text ul li { margin-bottom: 0.5rem; padding-left: 1.2rem; background-image: url(https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63fcef79f1927a0e4cd84a24_green-bullet.svg); background-position: 0 10px; background-size: 0.6rem; background-repeat: no-repeat; list-style: none; } /* HUBSPOT FORM */ .hs-input { width: 100% !important; } .hs-form { list-style-type: none; width: 100%; } label { color: var(--slate-blue); font-size: 1.125rem; } .form-columns-1 { width: 100% !important; max-width: 100% !important; } .form-columns-2 { width: 100% !important; max-width: 100% !important; } .hs-form.hs-form fieldset[class] .hs-input[type=checkbox] { transform: scale(1.4) !important; transform-origin: top right !important; margin: 3px 6px; width: auto !important; margin-top: -18px !important; } .hs-form.hs-form fieldset[class] .hs-input[type="file"] { padding: 1rem; } /* SmartSurvey Shear Block Styles */ .bg-shear { position: relative; overflow: hidden; background-size: cover; background-position: center; } .bg-shear::before { content: ""; height: 100%; width: 100%; display: block; position: absolute; left: 45%; top: 0; transform: skewX(-11deg); transform-origin: top left; z-index:1 } .bg-shear.is-green::before { background-color: #158472; } /* SmartSurvey Dot Block Styles */ .background-colour-navy-dotted::after { content: ""; display: block; width: 420px; height: 300vh; background-image: radial-gradient(#1170A8 8%, transparent 8%); background-position: 8px 8px; background-size: 38px 38px; transform: translatex(-15vw) translatey(-100vh) rotate3d(0, 0, 1, 33deg); transform-origin: center; position: absolute; top: 0; right: 0; } /* SmartSurvey Custom Styles */ 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1.25rem; border-left: 1rem solid #83ccc3; color: #4c5567; font-size: 1.125rem; line-height: 1.4; font-style: italic; margin-top: 3rem; margin-bottom: 3rem; } .text-rich-text blockquote:before { content: ' '; display: block; opacity: 0.6; background-image: url('https://global-uploads.webflow.com/63ece81ba4a783f18434aad2/63ee6518a40ffd66d57ed702_%E2%80%9C.svg'); background-repeat: no-repeat; background-position-y: 0.2rem; height: 3rem; } .text-rich-text sub { color: #4c5567; font-size: 1.125rem; line-height: 1.4; font-weight: 600; opacity: .6; font-style: normal; display: block; } .text-rich-text .cream-callout blockquote { border-left: 0; padding-left: 0; margin-bottom: 0; } .text-rich-text .cream-callout ol { margin-left: 1.5rem; } .text-rich-text .cream-callout ol li::marker { color: #158472; font-weight: bold; padding-right: 1em; font-size: 1.15em; } /* Fix: Reduce h3 top-margin when inside a col grid */ .text-rich-text .grid_2-col h4 { margin-top: 1rem; } /* Fix button colours */ .text-rich-text a.button {color: #FFF;text-decoration: none;} .text-rich-text a.button.is-secondary {color: #f35321;text-decoration: none;} .text-rich-text a.button.is-secondary:hover {color: #FFF;} .text-rich-text a.button.is-green {color:#FFF;}/* might no longer be needed*/ .seperator{position:relative;display:block;overflow:hidden;text-align:center;white-space:nowrap}.seperator p{position:relative;display:inline-block}.seperator p:before{right:100%;margin-right:20px}.seperator p:after{left:100%;margin-left:20px}.seperator p:after,.seperator p:before{content:"";position:absolute;top:55%;width:9999px;height:1px;background:#dcdcdc} </style></div><div class="w-embed"><style> body[data-class="survey-types"] header { background:#FFF } </style></div><div class="page-wrapper"><main class="main-wrapper no-overflow"><div data-w-id="dd2c59ea-5f08-2a86-d269-3d9a293b7a60" class="nav-control"><div data-animation="over-right" class="nav w-nav" data-easing2="ease-in-out" data-easing="ease-in-out" data-collapse="medium" data-w-id="a7e58694-b3b0-630d-39bc-f3315431d7a2" role="banner" data-duration="300" data-doc-height="1"><div class="top-bar_nav"><div class="container-medium aligned-right"><a href="/contact" class="top-bar_link">Contact</a><div class="text-separator"></div><a href="/site-search" class="top-bar_link">Search</a><div class="text-separator"></div><a href="/company/careers" class="top-bar_link">We&#x27;re hiring</a><div class="text-separator"></div><a href="https://app.smartsurvey.co.uk/login" class="top-bar_link">Login</a></div></div><div class="nav-content-block"><div class="container-medium is-nav-flex is-static"><a href="/" class="logo w-nav-brand"><img loading="lazy" width="208" height="38" src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/66b62d0e3a32f0193c7fb61e_logo-smartsurvey-primary-rgb.svg" alt="SmartSurvey logo."></a><nav role="navigation" class="nav-menu is-static w-nav-menu"><div data-hover="false" data-delay="100" data-w-id="a7e58694-b3b0-630d-39bc-f3315431d7b7" class="nav-dropdown is-static w-dropdown"><div class="nav-dropdown-toggle w-dropdown-toggle"><div class="nav-dropdown-arrow w-embed"><svg width="14" height="9" viewbox="0 0 14 9" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M6.59375 8.28125L7.42286 7.51543L13.0938 2.2496L11.4355 0.471134L6.59375 4.96479L1.75198 0.471134L0.0937497 2.2496L5.76464 7.51543L6.59375 8.28125Z" fill="currentColor"></path> </svg></div><div>Product</div></div><nav class="dropdown-list _2-col w-dropdown-list"><div class="dd-list-content is-dd-block"><div class="container-medium is-dd-flex"><div class="dd-col"><div id="w-node-a7e58694-b3b0-630d-39bc-f3315431d7c0-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">Product</div></div><a href="/survey-software" class="dropdown-link is-orange w-inline-block"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6495c51854f5fb7b5707b478_Frame%2045.svg" loading="lazy" alt="" class="dd-img"><div><div class="text-weight-semibold">Survey Software</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Create, share, and analyse surveys for effortless insights gathering.</div></div></a><a href="/enterprise" class="dropdown-link is-light-blue w-inline-block"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6495c59f8560288d4658c4c9_Frame%2045%20(1).svg" loading="lazy" alt="" class="dd-img"><div><div class="text-weight-semibold">Enterprise Survey Software</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Complete solution for data collection, insights, and actionable results.</div></div></a><a href="/features/survey-dashboards" class="dropdown-link is-light-green w-inline-block"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6644c6a440ef2db5f512d409_nav-dd-dashboards.svg" loading="lazy" alt="" class="dd-img"><div><div class="text-weight-semibold">Dashboards</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Visualise your data, monitor KPIs and empower teams to make data-driven decisions.</div></div></a></div></div><div class="vertical-divider"></div><div class="dd-col"><div id="w-node-a7e58694-b3b0-630d-39bc-f3315431d7d6-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">Addons</div></div><div class="_2-col-grid"><a href="/integrations" class="dropdown-link is-grey w-inline-block"><div><div class="text-weight-semibold">Native Integrations</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Integrate with your favourite platforms in just a few clicks.</div></div></a><a href="/services/consumer-panels" class="dropdown-link is-grey w-inline-block"><div><div class="text-weight-semibold">Consumer Panels</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Instantly reach millions with our Live Consumer Audience Service.</div></div></a><a href="/integrations/directory" class="dropdown-link is-grey w-inline-block"><div><div class="text-weight-semibold">Integration Directory</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Search our list of over 297 platform integrations.</div></div></a><a href="/features/white-label-surveys" class="dropdown-link is-grey w-inline-block"><div><div class="text-weight-semibold">White Label</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Customise and white label your survey communications.</div></div></a><a href="/features/api-webhooks" class="dropdown-link is-grey w-inline-block"><div><div class="text-weight-semibold">API &amp; Webhooks</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Access our API and webhooks directly or use tools like Zapier and Integrately.</div></div></a><a href="/features" class="dropdown-link is-grey w-inline-block"><div><div class="text-weight-semibold">All Features</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Our survey software is very user friendly yet packed full of advanced</div></div></a></div></div></div></div></div></nav></div><div data-hover="false" data-delay="100" data-w-id="a7e58694-b3b0-630d-39bc-f3315431d7f7" class="nav-dropdown is-static w-dropdown"><div class="nav-dropdown-toggle w-dropdown-toggle"><div class="nav-dropdown-arrow w-embed"><svg width="14" height="9" viewbox="0 0 14 9" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M6.59375 8.28125L7.42286 7.51543L13.0938 2.2496L11.4355 0.471134L6.59375 4.96479L1.75198 0.471134L0.0937497 2.2496L5.76464 7.51543L6.59375 8.28125Z" fill="currentColor"></path> </svg></div><div>Solutions</div></div><nav class="dropdown-list _2-col w-dropdown-list"><div class="dd-list-content is-dd-block"><div class="container-medium is-dd-flex"><div class="dd-col is-small"><div class="text-size-large text-weight-semibold">Solutions</div><div class="spacer-tiny"></div><p class="text-colour-blue">Discover the versatility of our survey software, designed to meet different functional needs across industries and company sizes.</p></div><div class="vertical-divider"></div><div class="dd-col"><div id="w-node-a7e58694-b3b0-630d-39bc-f3315431d807-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">By Function</div></div><a href="/solutions/customer-experience" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Customer Experience</div></a><a href="/solutions/employee-experience" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Employee Experience</div></a><a href="/solutions/patient-experience" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Patient Experience</div></a><a href="/solutions/market-research" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Market Research</div></a><a href="/solutions/citizen-engagement" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Citizen Engagement</div></a></div></div><div class="vertical-divider"></div><div class="dd-col"><div id="w-node-a7e58694-b3b0-630d-39bc-f3315431d825-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">By Industry</div></div><a href="/public-sector-and-government-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Government</div></a><a href="/financial-services-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Financial Services</div></a><a href="/healthcare-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Healthcare</div></a><a href="/education-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Education</div></a><a href="/non-profit-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Not for profit</div></a><a href="/hospitality-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Hospitality &amp; Travel</div></a><a href="/hospitality-surveys/event" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Events</div></a></div></div><div class="vertical-divider"></div><div class="dd-col"><div id="w-node-a7e58694-b3b0-630d-39bc-f3315431d84f-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">By Plan</div></div><a href="/free-online-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Basic (Free)</div></a><a href="/survey-software/professional-plan" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Professional</div></a><a href="/survey-software/business-plan" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Business</div></a><a href="/enterprise" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Enterprise</div></a><a data-uk-only="true" href="/survey-software/student-plan" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Student</div></a><a data-uk-only="true" href="/survey-software/university-plan" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">University</div></a><div class="div-line"></div><a href="/non-profit-surveys/plan" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Non-profit discount</div></a></div></div></div></div></nav></div><div data-hover="false" data-delay="100" data-w-id="a7e58694-b3b0-630d-39bc-f3315431d87b" class="nav-dropdown is-static w-dropdown"><div class="nav-dropdown-toggle w-dropdown-toggle"><div>Features</div><div class="nav-dropdown-arrow w-embed"><svg width="14" height="9" viewbox="0 0 14 9" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M6.59375 8.28125L7.42286 7.51543L13.0938 2.2496L11.4355 0.471134L6.59375 4.96479L1.75198 0.471134L0.0937497 2.2496L5.76464 7.51543L6.59375 8.28125Z" fill="currentColor"></path> </svg></div></div><nav class="dropdown-list _2-col w-dropdown-list"><div class="dd-list-content is-dd-block"><div class="container-medium is-dd-flex"><div class="dd-col grow"><div id="w-node-_64467a9d-6647-cef7-dc3e-f29be8cdf6e3-293b7a60" class="dd-link-container"><a href="/features/create-engaging-surveys" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Create Engaging Surveys</div></a><a href="/features/ask-questions-your-way" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Ask Questions your Way</div></a><a href="/features/white-label-surveys" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">White Label Surveys</div></a><a href="/features/smart-surveys" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Smart Surveys</div></a><a href="/features/accessibility" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Accessibility</div></a><a href="/features/mobile-first-surveys" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Mobile-first Surveys</div></a><a href="/features/advanced-customisation" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Advanced Customisation</div></a><a href="/features/survey-dashboards" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Dashboards</div></a></div></div><div class="vertical-divider"></div><div class="dd-col grow"><div id="w-node-_64467a9d-6647-cef7-dc3e-f29be8cdf716-293b7a60" class="dd-link-container"><a href="/features/survey-data-management" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Data Management</div></a><a href="/features/survey-sharing" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Survey Sharing</div></a><a href="/features/survey-safety-and-security" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Safety and Security</div></a><a href="/features/real-time-analysis" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Real-time Analysis</div></a><a href="/features/survey-metrics" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Measure Key Metrics</div></a><a href="/features/response-management" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Response Management</div></a><a href="/features/flexible-distribution" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Flexible Distribution</div></a><a href="/integrations/directory" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Native integrations</div></a></div></div><div class="vertical-divider"></div><div class="dd-col grow"><div id="w-node-_64467a9d-6647-cef7-dc3e-f29be8cdf749-293b7a60" class="dd-link-container"><a href="/features/embed-surveys" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Embed Surveys</div></a><a href="/features/api-webhooks" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">API and Webhooks</div></a><a href="/integrations" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Integrations</div></a><a href="/features/external-alerts-and-updates" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">External Alerts and Updates</div></a><a href="/features/collaboration-and-security" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Collaboration</div></a><a href="/features/personal-productivity" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Personal Productivity</div></a><a href="/features/helping-you-succeed" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Helping You Succeed</div></a><a href="/services/consumer-panels" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Buy Responses</div></a><a href="/features#feature-table" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">See All Features</div></a></div></div></div></div></nav></div><a href="/pricing" class="nav-link is-main-nav w-nav-link">Plans &amp; Pricing</a><div data-hover="false" data-delay="100" data-w-id="a7e58694-b3b0-630d-39bc-f3315431d8e2" class="nav-dropdown is-static w-dropdown"><div class="nav-dropdown-toggle w-dropdown-toggle"><div>Resources</div><div class="nav-dropdown-arrow w-embed"><svg width="14" height="9" viewbox="0 0 14 9" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M6.59375 8.28125L7.42286 7.51543L13.0938 2.2496L11.4355 0.471134L6.59375 4.96479L1.75198 0.471134L0.0937497 2.2496L5.76464 7.51543L6.59375 8.28125Z" fill="currentColor"></path> </svg></div></div><nav class="dropdown-list _2-col w-dropdown-list"><div class="dd-list-content is-dd-block"><div class="container-medium is-dd-flex"><div class="dd-col is-4-row"><div id="w-node-be1370c0-dba8-225d-9602-cb9e6a603170-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">Support &amp; Status</div></div><a href="https://help.smartsurvey.co.uk" target="_blank" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Help Guides</div></a><a href="/updates" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Product Updates</div></a><a href="/security" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Security</div></a><a href="/gdpr" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">GDPR</div></a><a href="https://smartsurvey.status.io" target="_blank" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">System Status</div></a><a href="https://docs.smartsurvey.io" target="_blank" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">API Docs</div></a></div></div><div class="vertical-divider"></div><div class="dd-col is-4-row"><div id="w-node-be1370c0-dba8-225d-9602-cb9e6a60319a-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">Tools</div></div><a href="/free-online-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"><strong></strong></div></div><div class="nav_text-size-small">Free Survey Maker</div></a><a href="/resources/calculators" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Calculators</div></a><a href="/resources/roi-calculators" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">ROI Calculators</div></a><a href="/survey-questions" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Survey Questions</div></a><a href="/survey-types" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Types of Survey</div></a><a href="/survey-design" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Survey Design</div></a><a href="/company/about-accessible-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Accessibility Guide</div></a></div></div><div class="vertical-divider"></div><div class="dd-col is-4-row"><div id="w-node-be1370c0-dba8-225d-9602-cb9e6a6031c5-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">Company</div></div><a href="/company/about-us" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">About Us</div></a><a href="/company/careers" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Careers</div></a><a href="/blog" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Blog</div></a><a href="/case-studies" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Case Studies</div></a></div></div><div class="vertical-divider"></div><div class="dd-col is-4-row"><div class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">Survey Templates</div></div><a href="/templates/surveys/customer" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Customer</div></a><a href="/templates/surveys/education" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Education</div></a><a href="/templates/surveys/employee" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Employee</div></a><a href="/templates/surveys/events" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Events</div></a><a href="/templates/surveys/hospitality" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Hospitality</div></a><a href="/templates/surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">All Categories</div></a></div></div></div></div></nav></div><div class="nav-button-wrapper hide-tablet"><div><a href="https://app.smartsurvey.co.uk/c/signup?plan=7&amp;trial=1&amp;cta=start-for-free" class="button is-small wide-button w-button">Start for free</a></div></div><div class="top-bar-content"><a href="/company/careers" class="wide-link">We&#x27;re hiring</a><a href="/contact" class="wide-link">Contact us</a><a href="https://app.smartsurvey.co.uk/c/signup?ut_source=adminbar" class="wide-link">Sign up</a><a href="https://app.smartsurvey.co.uk/" class="wide-link">Login</a></div></nav><div class="menu-button w-nav-button"><div class="menu-line _1"></div><div class="menu-line _2"></div><div class="menu-line _3"></div></div></div></div><div class="nav-bg-container"><div class="nav-bg"></div></div><div class="bg-overlay"></div></div><div class="nav-page-overlay"></div><div class="nav-page-overlay-2"></div><div class="nav-page-overlay-3"></div><div class="nav-page-overlay-4"></div></div><div class="padding-xlarge"></div><div class="padding-large background-colour-grey w-condition-invisible"><div class="container-small"><div><h1 class="text-size-huge text-align-center">Survey Distribution</h1><div class="w-condition-invisible"><div class="spacer-small"></div><div class="text-size-xmedium text-colour-blue max-width-medium align-center text-align-center w-dyn-bind-empty"></div></div><div class="w-condition-invisible"><div class="spacer-small"></div><div class="flex-center"><div class="button-container"><a data-w-id="a4f88e84-dfe4-07c7-c4fa-d8dc958c6572" href="#" class="button w-button">Get Student Discount</a><div class="modal is-hubspot"><div class="container-small"><div class="modal-content z-index-1"><div class="sticky-bar"><div data-w-id="a4f88e84-dfe4-07c7-c4fa-d8dc958c6578" class="fa-icon_close"><div class="fa-text text-colour-blue"></div></div></div><div class="hs-wrapper"><h2>Student plan discount</h2><div class="spacer-medium"></div><div class="text-size-xmedium text-colour-blue">In order to qualify for the student discount, you must first send proof of your student ID card. (Please note: We cannot accept student numbers or email addresses).<br><br>Once we have verified your student status, we will send you a student discount code with a direct link to the upgrade page.<br></div><div class="spacer-medium"></div><div class="w-embed w-script"><script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/embed/v2.js"></script> <script> hbspt.forms.create({ region: "na1", portalId: "5735651", formId: "776b1ff6-ccd1-441b-9caa-92b90972fb41" }); </script></div></div></div></div><div data-w-id="a4f88e84-dfe4-07c7-c4fa-d8dc958c657c" class="close-layer"></div></div></div></div></div><div class="w-condition-invisible"><div class="spacer-small"></div><div class="flex-center"><div class="button-container"><a data-w-id="9baeaf8a-7078-9068-a640-b64588f70790" href="#" class="button w-button">Apply for Discount</a><div class="modal is-hubspot"><div class="container-small"><div class="modal-content z-index-1"><div class="sticky-bar"><div data-w-id="9baeaf8a-7078-9068-a640-b64588f70796" class="fa-icon_close"><div class="fa-text text-colour-blue"></div></div></div><div class="hs-wrapper"><h2>Discount Request Form</h2><div class="spacer-medium"></div><div class="w-embed w-script"><script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/embed/v2.js"></script> <script> hbspt.forms.create({ region: "na1", portalId: "5735651", formId: "1a67e0df-697d-4348-8408-6d0edb1adef4" }); </script></div></div></div></div><div data-w-id="9baeaf8a-7078-9068-a640-b64588f7079a" class="close-layer"></div></div></div></div></div></div></div></div><div class="w-condition-invisible w-dyn-bind-empty w-richtext"></div><div class="section-article padding-huge"><div class="container-medium"><div><div class="breadcrumbs"><a href="/survey-design" class="link">Survey Design</a><div class="breadcrumb-separator">/</div><div class="breadcrumb-title">Survey Distribution</div></div><div class="spacer-small"></div></div><div class="w-layout-grid article-flex"><div class="rich-text-container"><div><h1>Survey Distribution</h1><div class="spacer-large"></div><img src="https://cdn.prod.website-files.com/plugins/Basic/assets/placeholder.60f9b1840c.svg" loading="lazy" alt="" class="w-dyn-bind-empty"><div class="spacer-large w-condition-invisible"></div></div><div class="text-rich-text w-richtext"><p>Survey distribution tools allow you to easily reach your selected audience, ask a range of <a href="/survey-questions">questions</a>, analyse data in real-time and make quick, informed decisions. A process that could have taken months, can now be completed in a matter of hours.</p><p>Your online survey can cover a range of subjects and gather a lot of opinion, but it is only useful once it has been completed. With a range of distribution and collection methods now available for distributing your survey, it is useful to research which is the best method to gain the optimum number of responses?</p><p>Before you look into the methods available for distributing your questionnaire, your <a href="/survey-design/planning">planning</a> needs to consider the sample size and target audience. Both these factors may have a bearing on the best way to reach your respondents.</p><p>Different survey distribution methods provide varied opportunities to increase the reach of your questionnaire. Certain options allow you to direct your survey to distinct groups and segment your target audience via a range of demographics.</p><h3>Obtaining consent</h3><p>Before you distribute your online survey, you must consider how you are going to gain the consent of your respondents. Potential survey participants must be given sufficient information to allow them to decide whether or not they want to take part in a research study. Requirements for the level of consent needed varies depending on the data you are collecting. It is advised that you check you are meeting the necessary guidelines. Here are some of the minimum requirements:</p><ul role="list"><li>Provide the name of the person or organisation conducting the survey</li><li>Ask respondents to agree to a consent statement which outlines your data transfer practices, privacy policy, or any other relevant information.</li><li>Respondents should be given an option to withdraw from the survey if they so choose</li><li>Provide details and terms and conditions of any incentives offered</li><li>Make it clear that consent is implied by participating in the survey</li></ul><h2>Survey distribution methods</h2><h3>Website (link, pop-up, embedding)</h3><p>If your survey relates to services or products that you deliver via your website, you can embed a link to the questionnaire on the site. This method has the added advantage of collecting responses without making users leave your website.</p><p>To generate attention for your online survey you could launch a pop up to encourage participation. However, remember to let users reject the invitation to respond if they are not interested.</p><h3>Email invite</h3><p>If you are sending an online survey, more than likely you are distributing it by email. Delivering <a href="/survey-types/email-surveys">surveys by email</a> is quick and easy, it means you can create a personalised message that can be sent to a set list of contacts. The recipient of the email can simply click on a link you send them in order to visit the survey. Using email means that you can also track who has opened the email, clicked on the link and filled in the survey. You can also resend to those on the list who have not opened the initial email.</p><p>Don’t forget to give the respondent the opportunity to unsubscribe from any further emails if they so choose. This applies to all communications whether sent by email, SMS, MMS or via any other form of electronic communication.</p><h3>Send by SMS</h3><p>To send your <a href="/survey-types/sms-surveys">survey via SMS</a> you will need a mobile number. Therefore it is best to build the ability to collect numbers for SMS campaigns into your marketing plans. As with email, you must get consent before sending SMS messages, this is not only the law but will ensure you receive a better response rate. Using SMS means that you can target users on the move. If your survey is related to customer experience, you can deliver the survey immediately after the event whilst it is fresh in the users mind. This will ensure the results are likely to be more accurate.</p><h3>Via push or rich message via an app</h3><p>The emergence of mobile messaging apps has created new opportunities for communications. Retailers, gaming, news and <a href="/financial-services-surveys">financial services</a> providers have embraced apps and app messaging. Consumers have become more comfortable with receiving messages directly from a brand via an app, providing another way to share the link for your survey. One thing to remember is that the recipient must have a data connection to receive the message.</p><h3>Survey panels</h3><p>If you need an instant audience for your survey then <a href="/services/consumer-panels">survey panels</a> provide quick access to a group with similar demographics. You can often choose from characteristics such as age, gender or location as well as opinions such as retail interest. Survey panels provide you with fast, guaranteed responses. There will however be a cost associated with this option.</p><h3>QR code</h3><p>Quick Response Codes (QR) are 2D barcodes that can be used to distribute a link via web or print. To read or scan the code you will require a smartphone or tablet that can take you to the survey. QR codes are useful if you want to add the link to printed materials or signage, as it can be easier to scan a code than type a long URL into a browser.</p><h3>Social media</h3><p>Social media is a great way to extend the reach of your survey as it allows contacts to share the survey. You can post the survey on a variety of channels and track what works best for future campaigns. Placing a link to your survey on social media has the potential to increase its visibility to an audience that you do not have emails or a phone number for.</p><p>Placing a link on a social networks does mean it can be shared by others resulting in you attracting a wide range of respondents. Remember that your survey, once posted onto a social network, will be visible until you remove the post or close the survey and you will have no control over who responds.</p><p>We hope that this has provided you with some useful information and given you with some ideas for your next research project. For information on the best way to reach your audience with online surveys, <a href="/contact">contact our friendly support team</a>.</p></div><div class="generic_article_design-links-wrapper"><div class="spacer-large"></div><div class="generic_article_design-links"><h3>More survey design advice</h3><div class="w-row"><div class="padding-0 w-col w-col-6 w-col-small-6"><div class="padding-top-2rem"><a href="/survey-design/planning" class="green-link text-weight-semibold text-size-medium">Planning your survey</a></div><div class="padding-top-2rem"><a href="/survey-design/objectives" class="green-link text-weight-semibold text-size-medium">Setting survey objectives</a></div><div class="padding-top-2rem"><a href="/survey-design/format" class="green-link text-weight-semibold text-size-medium">Survey format</a></div><div class="padding-top-2rem"><a href="/survey-questions" class="green-link text-weight-semibold text-size-medium">Choosing survey questions</a></div><div class="padding-top-2rem"><a href="/survey-design/survey-introduction" class="green-link text-weight-semibold text-size-medium">Your survey introduction</a></div></div><div class="padding-0 w-col w-col-6 w-col-small-6"><div class="padding-top-2rem"><a href="/survey-design/sample-size" class="green-link text-weight-semibold text-size-medium">Survey sample size</a></div><div class="padding-top-2rem"><a href="/survey-design/distribution" class="green-link text-weight-semibold text-size-medium">Distributing your survey</a></div><div class="padding-top-2rem"><a href="/survey-design/incentives" class="green-link text-weight-semibold text-size-medium">Using survey incentives</a></div><div class="padding-top-2rem"><a href="/survey-design/testing" class="green-link text-weight-semibold text-size-medium">Testing your survey</a></div><div class="padding-top-2rem"><a href="/survey-design/reporting" class="green-link text-weight-semibold text-size-medium">The survey report</a></div></div></div></div></div></div><div class="content-sidebar-1"><div class="sidebar-content-wrap"><div class="sidebar-content-block is-header"><div class="top-block_check-icon"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/64022ec00444cc0a9476dbb7_Group%20187.svg" loading="lazy" alt="check mark"></div><div class="heading-style-h4">See for yourself, create a survey within minutes for FREE</div><div class="margin-vertical margin-medium"><div class="text-size-medium">No credit card required.</div></div><a href="https://app.smartsurvey.co.uk/c/signup?plan=7&amp;trial=1&amp;cta=start-for-free" class="button is-green w-button">Create a survey</a></div><div class="sidebar-content-block bottom"><div class="heading-style-h4">Smarter Survey Software</div><div class="margin-vertical margin-small"><div class="text-size-xmedium">See why people use SmartSurvey to better engage respondents and reveal actionable insights.</div></div><div class="margin-vertical margin-small"><div><a data-w-id="bbc93a03-3a03-50d0-152c-82fc184a594c" href="/survey-software" class="link-block_green w-inline-block"><div>Learn more</div><img alt="Arrow icon" loading="lazy" src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63ed20eed78696e35ea96d1c_green-arrow.svg" class="icon_green-arrow"></a></div></div></div></div><div class="sidebar-content-wrap w-condition-invisible"><div class="sidebar-content-block is-header"><div class="top-block_check-icon"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/64022ec00444cc0a9476dbb7_Group%20187.svg" loading="lazy" alt="check mark"></div><div class="heading-style-h4">Let’s fast track your success.<br>Request your demo!</div><div class="margin-vertical margin-medium"><div class="text-size-medium">No Learning Curve, Just Expert Know-How. <br><br>Rapidly uncover the best ways to get things done, and explore the hidden superpowers in our platform.</div></div><a href="https://info.smartsurvey.co.uk/book-a-demo" class="button is-green w-button">Request a demo</a></div></div><div class="content-card text-align-center sidebar-content-wrap w-condition-invisible"><h3 class="text-colour-dark-blue">Book your demo today</h3><div class="spacer-small"></div><div class="text-size-medium">Let us show you around. Explore our most advanced functionality and get answers to any question you have.</div><div class="spacer-medium"></div><div class="align-center"><a href="https://info.smartsurvey.co.uk/book-a-demo" class="button is-green w-button">Request a demo</a></div></div></div></div></div></div><div class="padding-huge w-condition-invisible"><div class="section-how-are-we-different"><div class="container-medium"><div class="max-width-large text-align-center align-center"><h2>How are we different?</h2><div class="spacer-large"></div><div class="text-size-xmedium text-colour-blue">We will help you collect the information you need quickly and easily. Trust us to safeguard your data and provide the support you need, when you need it.</div></div><div class="spacer-huge"></div><div class="grid_3-col"><div id="w-node-_98e68fbd-5890-bc5b-d76e-419859189c8a-59189c80" class="feature-item"><div class="feature-item_head flex-align-center"><div class="fa-icon-container_small"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6447ec0955b1e3e16f03b567_flag_gb.png" loading="lazy" alt=""></div><h4 class="heading-style-h6">UK based</h4></div><div class="feature-item_body"><p class="text-size-regular text-colour-blue">Your data will be stored and processed here in the UK for your peace of mind. </p></div></div><div id="w-node-_98e68fbd-5890-bc5b-d76e-419859189c93-59189c80" class="feature-item"><div class="feature-item_head flex-align-center"><div class="fa-icon-container_small"><div class="fa-text text-colour-orange"></div></div><h4 class="heading-style-h6">Fanatical support</h4></div><div class="feature-item_body"><p class="text-size-regular text-colour-blue">We pride ourselves on going above and beyond for our customers, providing expert advice and support whenever you need it.</p></div></div><div id="w-node-_98e68fbd-5890-bc5b-d76e-419859189c9c-59189c80" class="feature-item"><div class="feature-item_head flex-align-center"><div class="fa-icon-container_small"><div class="fa-text text-colour-orange"></div></div><h4 class="heading-style-h6">You&#x27;re in safe hands</h4></div><div class="feature-item_body"><p class="text-size-regular text-colour-blue">Our secure platform and robust data protection measures ensure your data is safe and secure with us. We are ISO27001 and Cyber Essentials Plus certified.</p></div></div><div id="w-node-_98e68fbd-5890-bc5b-d76e-419859189ca5-59189c80" class="feature-item"><div class="feature-item_head flex-align-center"><div class="fa-icon-container_small"><div class="fa-text text-colour-orange"></div></div><h4 class="heading-style-h6">We&#x27;re human</h4></div><div class="feature-item_body"><p class="text-size-regular text-colour-blue">We understand the importance of personal interaction, which is why we offer a human touch alongside our cutting-edge technology.</p></div></div><div id="w-node-_98e68fbd-5890-bc5b-d76e-419859189cae-59189c80" class="feature-item"><div class="feature-item_head flex-align-center"><div class="fa-icon-container_small"><div class="fa-text text-colour-orange"></div></div><h4 class="heading-style-h6">Accessibility matters</h4></div><div class="feature-item_body"><p class="text-size-regular text-colour-blue">We&#x27;re committed to making our surveys accessible to everyone, with a range of features to support those with disabilities.</p></div></div><div id="w-node-_98e68fbd-5890-bc5b-d76e-419859189cb7-59189c80" class="feature-item"><div class="feature-item_head flex-align-center"><div class="fa-icon-container_small"><div class="fa-text text-colour-orange"></div></div><h4 class="heading-style-h6">Unlimited responses</h4></div><div class="feature-item_body"><p class="text-size-regular text-colour-blue">With no limits on the number of responses you can collect, you can be sure your survey will reach as many people as possible without it being cost prohibitive.</p></div></div></div><div class="safe-hands_block"><div class="safe-hands_flex"><div class="div-line"></div><div class="small-flex"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63ee634d914ca245bff76198_hands-icon.svg" loading="lazy" alt="Icon of a hand holding a heart" class="icon-medium"><div>You&#x27;re in safe hands</div></div><div class="div-line"></div></div><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6492c8bd2c27d25d876bdff3_safe-hands.png" loading="lazy" width="888" sizes="(max-width: 479px) 89vw, (max-width: 991px) 92vw, (max-width: 1919px) 82vw, 888px" alt="" srcset="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6492c8bd2c27d25d876bdff3_safe-hands-p-500.png 500w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6492c8bd2c27d25d876bdff3_safe-hands-p-800.png 800w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6492c8bd2c27d25d876bdff3_safe-hands-p-1080.png 1080w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6492c8bd2c27d25d876bdff3_safe-hands.png 1289w" class="safe-hands-logos"></div></div></div></div><div class="w-condition-invisible"><div class="section-testimonials background-colour-grey padding-section"><div class="container-medium"><div class="max-width-medium align-center text-align-center"><h2>Don’t just take our word for it</h2><div class="spacer-large"></div><div class="text-size-xmedium text-colour-blue">Trusted by leading companies and brands worldwide. <br>Over 500,000 users have registered to use SmartSurvey.</div></div><div class="testimonial-grid"><div id="w-node-_2f94b9ba-bbc0-5313-164a-1396190e6279-190e6278" class="testimonial-content_block-wrap"><div id="w-node-_2f94b9ba-bbc0-5313-164a-1396190e627a-190e6278" class="testimonial_content"><div class="testimonial-block_logo"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/66045b480d2c120191f27649_logo-gmc.png" loading="lazy" width="Auto" height="Auto" alt="" class="grid-image"></div><div class="testimonial-block_text-content"><div class="quotation-mark"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63ee6518a40ffd66d57ed702_%E2%80%9C.svg" loading="lazy" alt="Quotation icon" class="grid-image"></div><p class="paragraph-size-medium text-style-italic text-colour-blue"><em>It wasn’t a hard choice to select SmartSurvey. Not only did they understand what we were looking to achieve right from the start, they presented a solution that represented everything we needed.</em></p></div><div class="text-size-medium text-colour-dark-blue text-weight-semibold">Farkhanda Maqbool, Policy Manager, GMC</div></div><div class="testimonial-content_logo-wrap"><div class="testimonial-logo is-3"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651400856a31e49210994af6_card-logo-aldi.svg" loading="lazy" alt="Aldi logo." class="grid-image"></div><div class="testimonial-logo is-2"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63ee6518a40ffdf4b27ed6fc_Frame%2027.svg" loading="lazy" alt="Birmingham City Council logo" class="grid-image"></div><div class="testimonial-logo is-1"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63ee6518a40ffd171e7ed6f9_Frame%2028.svg" loading="lazy" alt="Tripadvisor logo" class="grid-image"></div><div class="testimonial-logo is-4"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63ee6518a40ffdca1c7ed6fd_Frame%2026.webp" loading="lazy" alt="Dunelm logo" class="grid-image"></div></div></div><div id="w-node-_2f94b9ba-bbc0-5313-164a-1396190e628e-190e6278" class="testimonial-content_block-wrap _2"><div id="w-node-_2f94b9ba-bbc0-5313-164a-1396190e628f-190e6278" class="testimonial_content _2"><div class="testimonial-block_logo"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63ee6518a40ffd4eb07ed6f8_uswitch%201.svg" loading="lazy" alt="uSwitch logo." class="grid-image"></div><div class="testimonial-block_text-content"><div class="quotation-mark"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63ee6518a40ffd66d57ed702_%E2%80%9C.svg" loading="lazy" alt="Quotation icon" class="grid-image"></div><p class="paragraph-size-medium text-style-italic text-colour-blue">We couldn&#x27;t be happier with SmartSurvey, we love its functionality and flexibility. This means we have been able to use one survey tool across many parts of the business.</p></div><div class="text-size-medium text-colour-dark-blue text-weight-semibold">Martin, uSwitch</div><div class="testimonial-button-container"><a data-w-id="2f94b9ba-bbc0-5313-164a-1396190e629a" href="/case-studies/uswitch" class="link-block_green w-inline-block"><div>Read the case study</div><img alt="Arrow icon" loading="lazy" src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63ed20eed78696e35ea96d1c_green-arrow.svg" class="icon_green-arrow"></a></div></div><div class="testimonial-content_logo-wrap"><div class="testimonial-logo is-8"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63ee6518a40ffd0d277ed703_Frame%2030.svg" loading="lazy" alt="Harrods logo" class="grid-image"></div><div class="testimonial-logo is-7"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63ee6518a40ffd10b17ed704_Frame%2031.svg" loading="lazy" alt="GSK logo" class="grid-image"></div><div class="testimonial-logo is-6"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63ee6518a40ffd51c97ed6fb_Frame%2023.svg" loading="lazy" alt="Shell logo" class="grid-image"></div><div class="testimonial-logo is-5"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63ee6518a40ffdaaef7ed701_Frame%2022.svg" loading="lazy" alt="NHS logo" class="grid-image"></div></div></div></div><div class="safe-hands_block width-100c"><div class="safe-hands_flex"><div class="div-line hidden-mobile"></div><div class="small-flex mobile_0-margin"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/64ccd7c03afd959b043d1f57_icon-award2.svg" loading="lazy" alt="" class="icon-medium"><div>Multi-award winning survey software</div></div><div class="div-line hidden-mobile"></div></div><div class="certificates-image-block"><img 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