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The collector booths you’re familiar with on the TTC today will be closed over the course of the next year. </p> <p>Starting Sunday, December 17, Customer Service Agents will be in all stations on the Line 1 extension to York Region, and at Sheppard West and Wilson stations. And next year, you’ll start seeing Customer Service Agents at more and more stations throughout the system.</p> <h3>If there is no collector booth, how do I pay my fare?</h3> <ul> <li>PRESTO: Simply tap your PRESTO card at one of the modern, paddle-style fare gates. </li><li>Tickets, tokens and Metropasses: You can pay using any of these, but you won’t be able to purchase these fare types at any of the new Line 1 extension stations. </li><li>Cash: You can pay with cash, but be sure to have exact fare handy. </li></ul> <p>You will be able to buy and load your PRESTO card at each station.</p> <h3>Who do I speak to if I need help or have a question? </h3> <p>A Customer Service Agent would be pleased to help you answer your question or direct you to where you purchase and pay your fare.</p> <p>Look for someone in a TTC uniform beside the fare gates and they would be more than happy to assist you.</p> <h3>What if I need help right away or have an emergency?</h3> <p>In an emergency, go to the Passenger Assistance Intercom located beside the fare gates and push the button to speak with someone immediately. </p> <h3>Will it cost me more to ride the subway to the new stations?</h3> <p>No you will not be charged more to ride the subway to and from the new stations. </p> <script src="/web/20171222222343js_/http://www.ttc.ca/js/lightbox/lightboxTest.js"></script> <div class="clear"></div> </div> <div style="margin-top:50px;float:left"> <script language="javascript"> function emailCurrentPage(){ window.location.href="mailto:?subject=Check%20Out%20"+escape(document.title)+"&body=Hello,%20%0A%0A%0AVisit:%20"+escape(window.location.href)+"%0A%0A%0AFind%20out%20more%20about%20the%20TTC%20at%20http://www.ttc.ca%0A"; } </script> <ul> <li style="float:left;list-style:none;padding-right:25px;padding-top:5px"><div class="fb-share-button" data-href="New_Customer_Service_Agents_at_TTC_stations.jsp"></li> <li style="float:left;list-style:none;"><a href="https://web.archive.org/web/20171222222343/https://twitter.com/share" class="twitter-share-button">Tweet</a></li> <li style="float:left;list-style:none;"><g:plus action="share" annotation="bubble"></g:plus></li> <li style="float:left;list-style:none;padding-left:25px;"><a href="javascript:emailCurrentPage()">Email a friend</a></li> </ul> </div> <div id="back-to-top"><a href="#top" class="ttc-back-to-top">Back to top of page</a></div> <div class="clear"></div>   </div>  <div id="ttc-ccol-content"> <div class="ttc-service-alert"> <div class="ttc-service-alert"><h6><img src="/web/20171222222343im_/http://www.ttc.ca/images/fixedImages/ttc-alert-icon-img.gif" alt="Attention"/>Service Alerts</h6><div class="alert-content"><p><a href="/web/20171222222343/http://www.ttc.ca/Service_Advisories/all_service_alerts.jsp">There are 3 alerts currently affecting TTC service. Find out more.</a></p></div></div> </div> <div class="extra-info"> <img alt="Social Media icons" border="0" height="103" src="/web/20171222222343im_/http://www.ttc.ca/images/Features/social_media_rs_feat.jpg" width="139"/> <h6>Staying in touch with the TTC</h6> <p>Follow us on Twitter, Like us on Facebook and Find us on Linkedin.<br/> <a href="/web/20171222222343/http://www.ttc.ca/Social_Media/index.jsp" target="_self" title="">Social Media</a> </p> <img alt="Graphic map of Toronto city grid" border="0" height="103" src="/web/20171222222343im_/http://www.ttc.ca/images/Features/ConnTO_feature.jpg" width="139"/> <h6>Connecting Toronto</h6> <p>Your weekly TTC news digest. Find out the latest news and info here.<br/> <a href="/web/20171222222343/http://www.ttc.ca/News/Connecting%20Toronto/index.jsp" target="_self" title="">Connecting Toronto</a> </p> </div> </div> <div id="ttc-local-nav">     <script type="text/javascript"> $(document).ready(function() { $(".sub-level1 a").each(function(){ if($(this).attr("href").indexOf("null") >= 0) { $(this).parent().remove(); } }); $(".sub-level2 a").each(function(){ if($(this).attr("href").indexOf("null") >= 0) { $(this).parent().remove(); } }); }); </script> <h4><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/index.jsp">Fares & Passes</a></h4><ul> <li class="sub-level0 subfirst"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/Prices/index.jsp">Paying your fare</a></li> <li class="sub-level0"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/Fare_information/index.jsp">Fare Information</a></li> <li class="sub-level0"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/Passes/index.jsp">Passes</a></li> <li class="active sub-level0"><span class="current"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/index.jsp">PRESTO Fare System</a></span> <ul> <li class="sub-level1 subfirst"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Dundas_West_Station.jsp">Fare gate construction - Dundas West Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Bathurst.jsp">Fare gate construction - Bathurst Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Finch.jsp">Fare gate construction - Finch Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/York_Mills.jsp">Fare gate construction - York Mills Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Bloor_Yonge.jsp">Fare gate construction - Bloor-Yonge Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/St_George.jsp">Fare gate construction - St George Station</a></li> <li class="active sub-level1"><span class="current on"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/New_Customer_Service_Agents_at_TTC_stations.jsp">New Customer Service Agents at TTC stations</a></span></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Spadina.jsp">Fare gate construction - Spadina Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Broadview.jsp">Fare gate construction - Broadview Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/St_Clair_West.jsp">Fare gate construction - St Clair West Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/PRESTO_Question.jsp">Need a PRESTO card? Have a PRESTO question?</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Union.jsp">Fare gate construction - Union Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Kipling.jsp">Fare gate construction - Kipling Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Queens_Park.jsp">Fare gate construction - Queen's Park Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/College.jsp">Fare gate construction - College Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Museum.jsp">Fare gate construction - Museum Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Osgoode.jsp">Fare gate construction - Osgoode Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/St_Andrew.jsp">Fare gate construction - St Andrew Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Don_Mills.jsp">Fare gate construction - Don Mills Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Sheppard-Yonge.jsp">Fare gate construction - Sheppard-Yonge Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/St_Patrick.jsp">Fare gate construction - St Patrick Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Scarborough_Centre.jsp">Fare gate construction - Scarborough Centre Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Davisville.jsp">Fare gate construction - Davisville Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Islington.jsp">Fare gate construction - Islington Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Dundas.jsp">Fare gate construction - Dundas Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/PRESTO_fast_facts.jsp">PRESTO Fast Facts</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/King.jsp">Fare gate construction - King Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Using_PRESTO_on_the_TTC.jsp">Using PRESTO on the TTC</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Queen.jsp">Fare gate construction - Queen Station</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/PRESTO_Subway.jsp">On the Subway</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/PRESTO_Bus.jsp">On Buses</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/PRESTO_Streetcar.jsp">On Streetcars</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/PRESTO_Wheeltrans.jsp">On Wheel-Trans</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/FAQ.jsp">PRESTO Frequently Asked Questions</a></li> <li class="sub-level1"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/PRESTO/Monthly_Pass_FAQ.jsp">TTC Monthly Pass on PRESTO - FAQ</a></li> </ul> </li> <li class="sub-level0"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/Support_Person_Card/index.jsp">Support Person Assistance Card</a></li> <li class="sub-level0"><a href="/web/20171222222343/http://www.ttc.ca/Fares_and_passes/Cost_Calculator/index.jsp">Commuter Cost Calculator</a></li> </ul> </div> <div class="clear"></div> </div>  <div id="ttc-main-search"> <form method="post" action="/web/20171222222343/http://www.ttc.ca/Search/results.jsp"> <label for="nav-search">Search TTC.ca:</label> <input type="hidden" name="site" value="default_collection"/> <input type="hidden" name="reffer" value="true"/> <input type="hidden" name="client" value="results.jsp"/> <input type="hidden" name="proxystylesheet" value="ttc_stylesheet-iframe"/> <input type="hidden" name="output" value="xml_no_dtd"/> <input class="text" name="q" id="nav-search" type="text"/> <input class="text" name="contrast" type="hidden" value=""/> <input value="Search" class="btn" name="sa" id="search-input" title="Search TTC" type="submit"/> </form> </div> </div>  <style media="screen" type="text/css"> .fb-like.fb_edge_widget_with_comment.fb_iframe_widget span iframe { bottom:0!important; 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