Professional standards, ethics & risk

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class="textonlyblock"><article class="article_textonlyblock"> <h3>The way we do business is driven by our values-based <a href="/about_us/who-we-are-and-how-we-work/code-of-conduct.html"><u>global Code</u></a>, and the implementation of our related policies contributes to Clifford Chance's leading reputation.</h3> <p>This commitment to responsible business practices extends to the firm's supply chain, where the firm has implemented sustainable procurement policies and practices.</p> <p>Our values-based Code is the cornerstone of the firm's culture, encapsulating our commitment to integrity, inclusivity, responsibility, and excellence, guiding our interactions – and setting the standard for behaviour, both internally and externally.</p> <p>Adopting technology safely and securely is an imperative for our firm and our clients. We are ensuring that our use of AI is responsible and aligned with our values, and that our people have the tech skills for effective, competent adoption.</p> <p>Our approach to doing business responsibly included continuing to build our expertise in <a href="/insights/thought_leadership/ai-and-tech.html"><u>advising clients on legal and regulatory issues in relation to emerging technologies, which also includes questions on use of generative AI</u></a>.</p> <p>We have a longstanding track record of using technology effectively to deliver client service. Our Enterprise Risk Management Framework, Information Governance and Data Privacy Frameworks alongside our Operational Resilience strategy are embedded globally, and include robust steps and processes to manage technology and data in a secure way.</p> <p>A joint team including our Net Zero Delivery Group and Risk function worked together to further the firm's understanding of the likely impacts of climate-related risks and opportunities on our business.</p> <p>Our approaches to climate change and human rights also continue to be developed with our Responsible Business Board, in consultation with relevant stakeholders in the firm. They include the integration of our Climate Change Policy into our matter acceptance processes and the ongoing further development of our approach to assessing the human rights impacts of the work we do.</p> </article> </div> </div> <aside class="aside_2col_container" style="padding-top:0px"> <div class="parsyscol2 parsys"> <div class="expertssimple"> <section class="section_aside_contacts_container" data-morebutton="View more people with expertise in this area"> <section class="section_aside_contacts_hcarrier" data-thisiteration="0"> <article class="article_aside_contact"> <div class="div_profile_image_container"> <img src="/content/dam/cliffordchance/profiles/910000/910554-half.png/_jcr_content/renditions/original" width="200" height="166" alt="Bahare Heywood"/> </div> <section class="section_aside_contact section_class"> <h3>Bahare Heywood</h3> <h4>Chief Risk and Compliance Officer</h4> <h5> <a class="icon_chair" href="/people_and_places/people/offices/london.html" title="Clifford Chance, London">London</a> </h5> <p class="icon_phone" onClick="ga('send', 'event', { eventCategory: 'Tel Num Clicks', eventAction: 'click'});"> +442070068114</p> <p> <a class="icon_email" href="mailto:bahare.heywood@cliffordchance.com" onclick="ga('send', 'event', { eventCategory: 'People & Partner Contact Form Submissions', eventAction: 'click'});linkClick('Professional standards, ethics \x26 risk|expertssimple|\/content\/cliffordchance\/about_us\/responsible\u002Dbusiness\/professional\u002Dstandards\u002Dethics\u002Drisk|Email|Email|Email Clicked');"> Email Bahare </a> </p> <p class="p_contact_link"><a href="/people_and_places/people/directors/bahare-heywood.html" class="icon_profile" id="icon_profile_id">See my full profile</a></p> </section> </article> </section> </section> </div> </div> </aside> <div class="parsysfullwidth parsys"> </div> </div> </article> </div> <div class="headingmain aem-GridColumn aem-GridColumn--default--12"> <h2 class="h2_mainheading" style="padding-top: 0px">Progress highlights in FY23-24</h2> </div> <div class="imagetextblock aem-GridColumn aem-GridColumn--default--12"> <article class="article_imagetextblock showingdescription_yes article_no_parallax article_animate_style_2 article_stack_style_1 " style="background-color: #DFDAD5 ; border-top: 0px solid #ffffff; border-bottom: 0px solid #ffffff"> <figure class="figure_imagetextblock_imagecontainer"> <div class="div_imagetextblock_imagecropper "> <img src="/content/dam/cliffordchance/About_us/responsible-business/2023/rb-cover-image_1000x660.jpg" class="img_imagetextblock" alt="rb-cover-image_1000x660" height="660" width="1000"/> </div> </figure> <div class="div_imagetextblock_textcontainer showingdescription_yes ccos-unprotected" style="background-color: #DFDAD5"> <h2 style="color: #000000 !important; "> Responsible Business Report 2024 </h2> <span><p>Our progress towards our Responsible Business objectives during the financial year ended 30 April 2024 (FY24) was guided by our focus on understanding the evolving needs of our stakeholders – our people, our clients and our communities – and translating them into actions which deliver positive impact.</p> </span> <a onclick="linkClick('Professional standards, ethics & risk|imagetextblock_1270083474|Download report|/content/dam/cliffordchance/About_us/responsible-business/2024/RB-report-2024.pdf|Internal|No description available')" class="a_standardlink ccos_unprotected" href="/content/dam/cliffordchance/About_us/responsible-business/2024/RB-report-2024.pdf" title="Download report" style="background-color: #DD1164; border-width: 0px !important;" target="_blank"> Download report </a> </div> </article> </div> <div class="imagetextblock33 aem-GridColumn aem-GridColumn--default--12"><article class="article_skim article_imagetextblock article_imagetextblock33 article_profiletextblock article_outerglow article_whitecopy" style="background-color: #DD1164"> <figure class="figure_imagetextblock_imagecontainer"> </figure> <div class="div_imagetextblock_textcontainer equal_height" style="background-color: #DD1164"> <h2>180 workshops</h2> <p><p>run on the firm’s values-based <a href="/about_us/who-we-are-and-how-we-work/code-of-conduct.html">global Code</a>, led by the Chair of the Responsible Business Board, since it's introduction in FY21, attended by 3,738 people in the firm</p> </p> <a class="a_standardlink" href="/content/cliffordchance/about_us/responsible-business/reports-data-and-insights.html" title="Follow our progress" target="_self" style="background-color: #DD1164"> Follow our progress </a> </div> </article></div> <div class="imagetextblock33 aem-GridColumn aem-GridColumn--default--12"><article class="article_skim article_imagetextblock article_imagetextblock33 article_profiletextblock article_outerglow article_whitecopy" style="background-color: #DD1164"> <figure class="figure_imagetextblock_imagecontainer"> </figure> <div class="div_imagetextblock_textcontainer equal_height" style="background-color: #DD1164"> <h2>Secure AI adoption</h2> <p><p>for all roles across the firm, our use is guided by our <a href="/about_us/who-we-are-and-how-we-work/policies/AI-Principles.html">AI Principles</a> and Policy framework, technology skills are supported by a compulsory elearning module on the AI Principles</p> </p> <a class="a_standardlink" href="/content/cliffordchance/about_us/responsible-business/reports-data-and-insights.html" title="Follow our progress" target="_self" style="background-color: #DD1164"> Follow our progress </a> </div> </article></div> <div class="imagetextblock33 aem-GridColumn aem-GridColumn--default--12"><article class="article_skim article_imagetextblock article_imagetextblock33 article_profiletextblock article_outerglow article_whitecopy" style="background-color: #DD1164"> <figure class="figure_imagetextblock_imagecontainer"> </figure> <div class="div_imagetextblock_textcontainer equal_height" style="background-color: #DD1164"> <h2>Integrated climate change risk</h2> <p><p>into our Enterprise Risk Management framework – the updated risk matrix can be found in our FY24 Task Force on Climate-Related Financial Disclosure</p> </p> <a class="a_standardlink" href="/content/cliffordchance/about_us/responsible-business/reports-data-and-insights.html" title="Follow our progress" target="_self" style="background-color: #DD1164"> Follow our progress </a> </div> </article></div> <div class="breakline aem-GridColumn aem-GridColumn--default--12"> <link href="/etc/designs/cc/css/breakline.css" rel="stylesheet" type="text/css" media="screen"/> <div class="container">  <p>Case studies</p> </div> </div> <div class="imagetextblock aem-GridColumn aem-GridColumn--default--12"> <article class="article_imagetextblock showingdescription_yes article_whitecopy article_no_parallax article_animate_style_2 article_stack_style_2 " style="background-color: #DD1164 ; border-top: 0px solid #ffffff; border-bottom: 0px solid #ffffff"> <figure class="figure_imagetextblock_imagecontainer"> <div class="div_imagetextblock_imagecropper "> <img src="/content/dam/cliffordchance/About_us/responsible-business/2024/AI-adoption.jpg" class="img_imagetextblock" alt="AI-adoption" height="660" width="1000"/> </div> </figure> <div class="div_imagetextblock_textcontainer showingdescription_yes ccos-unprotected" style="background-color: #DD1164"> <h2 style="color: #FFFFFF !important; "> AI adoption </h2> <span><p>Artificial Intelligence (AI) is transforming legal services and the wider services industry. As a global law firm, we are committed to maintain the highest professional standards around our use of AI, that protects our clients, adheres to the law, and enhances the quality of our legal services to our clients.</p> </span> <a onclick="linkClick('Professional standards, ethics & risk|imagetextblock_1091619571|Go to external website: \/content\/cliffordchance\/insights\/resources\/blogs\/responsible-business-insights\/2024\/09\/a-responsible-approach-to-secure-generative-AI-tool-adoption|/content/cliffordchance/insights/resources/blogs/responsible-business-insights/2024/09/a-responsible-approach-to-secure-generative-AI-tool-adoption|Internal|No description available')" class="a_standardlink ccos_unprotected" href="/insights/resources/blogs/responsible-business-insights/2024/09/a-responsible-approach-to-secure-generative-AI-tool-adoption.html" title="Find out more: AI adoption" style="background-color: #DD1164; "> Find out more<span class="span_find_out_more"> about AI adoption</span> </a> </div> </article> </div> <div class="imagetextblock aem-GridColumn aem-GridColumn--default--12"> <article class="article_imagetextblock showingdescription_yes article_whitecopy article_no_parallax article_animate_style_2 article_stack_style_1 " style="background-color: #DD1164 ; border-top: 0px solid #ffffff; border-bottom: 0px solid #ffffff"> <figure class="figure_imagetextblock_imagecontainer"> <div class="div_imagetextblock_imagecropper "> <img src="/content/dam/cliffordchance/About_us/responsible-business/2024/climate-risk.jpg" class="img_imagetextblock" alt="climate-risk" height="660" width="1000"/> </div> </figure> <div class="div_imagetextblock_textcontainer showingdescription_yes ccos-unprotected" style="background-color: #DD1164"> <h2 style="color: #FFFFFF !important; "> Climate Risk </h2> <span><p>Our Enterprise Risk Management (ERM) framework is designed to identify key risks affecting our business and address their likelihood, their impact and how quickly they may materialise. During FY24, we integrated climate change risk into our risk framework with greater specificity than before.</p> </span> <a onclick="linkClick('Professional standards, ethics & risk|imagetextblock|Go to external website: \/content\/cliffordchance\/insights\/resources\/blogs\/responsible-business-insights\/2024\/09\/working-together-on-our-climate-change-risks|/content/cliffordchance/insights/resources/blogs/responsible-business-insights/2024/09/working-together-on-our-climate-change-risks|Internal|No description available')" class="a_standardlink ccos_unprotected" href="/insights/resources/blogs/responsible-business-insights/2024/09/working-together-on-our-climate-change-risks.html" title="Find out more: Climate Risk" style="background-color: #DD1164; "> Find out more<span class="span_find_out_more"> about Climate Risk</span> </a> </div> </article> </div> <div class="breakline aem-GridColumn aem-GridColumn--default--12"> <link href="/etc/designs/cc/css/breakline.css" rel="stylesheet" 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