Rücksendung & Rückerstattung | HUAWEI Deutschland

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JSON.parse("[\x22huawei.com\x22,\x22h5hosting\u002Ddrcn.dbankcdn.cn\x22,\x22vmall.com\x22,\x22dpd.pt\x22,\x22cn.biosenseclinic.com\x22,\x22contentcenter\u002Ddrcn.dbankcdn.com\x22,\x22css\u002Dcomplain\u002Ddrcn.platform.dbankcloud.cn\x22,\x22fancourier.ro\x22]") : []; </script> <script type="text/javascript"> var enableNewCookieCfg = Boolean(true); var cookieModeSetting = "cookieInformation"; var ctlAnalysisCookie = Boolean(); var ctlAdvertiseCookie = Boolean(); var enableDefaultCookieAccept = Boolean(); var pushForConsentTime = ""; var pushForConsentTimeNewMode = ""; // 分享于My Huawei App中打开开关 var enableShareFeature = Boolean(true); // My Huawei App 下载页面地址配置项 var appDownloadLink = ""; // 是否启用 App 侧 FA 数据推送 var enableAppFa = Boolean(); // App 区域映射Json配置项 var appRegionMapperJsonStr = "[{\r\n \x22region\x22: \x22fr_FR\x22,\r\n \x22site\x22: \x22fr\x22\r\n }, {\r\n \x22region\x22: \x22en_GB\x22,\r\n \x22site\x22: \x22uk\x22\r\n }, {\r\n \x22region\x22: \x22de_DE\x22,\r\n \x22site\x22: 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JSON.parse("false") : true; // 价格货币展示：from显示与否 var showFrom = Boolean(true); // 价格货币展示：from文本位置 var putFromFront = Boolean(true); // 价格货币展示：千位分隔符 var thousandSeparator = "."; // 价格货币展示：小数点 var decimalPoint = ","; // 价格货币展示：是否显示小数 var showDecimal = Boolean(true); var showIntegerDecimal = Boolean(true); // 价格货币展示：是否空格隔开 var showCurrencySpace = Boolean(true); // 时区 var ecTimezone = "+01"; // vmall登出接口 var vmallLogoutAPI = ""; // vmall需登录图片，用来拉起登录 var vmallLoginImgUrl = ""; // RRP var enableRRP = Boolean(true); var RRPText = ""; if (enableRRP) { RRPText = "UVP"; } var enableScribes = Boolean(false); var rrpTips = "UVP steht für den unverbindlichen Verkaufspreis, der in der Regel durch den Hersteller bestimmt wird. Der UVP für HUAWEI Produkte wird von HUAWEI selbst festgelegt und dient lediglich als Referenz. "; var enableShowSave = Boolean(true); var saveText = "\u002D"; // trade in开关（目前只针对PLP页，其他由中台控制） var enableTradeIn = Boolean(true); // 开启分期显示配置 var enableInstallmentCfg = Boolean(false); // 显示免息文本 var enableInterestFree = Boolean(false); // 免息文本 var interestFreeText = ""; // 分期左文本 var insatallmentLeftText = ""; // 分期右文本 var insatallmentRightText = ""; // 分期显示格式 var installmentDispType = "numberAndAmount"; // APP DMPA开关 var enableAppDmpa = Boolean(false); // 运动健康内强制登录开关 var enableUnitedLoginForHealth = Boolean(false); </script> <input id="is-edit-mode" type="hidden" value="false"/> <div hidden id="ecommerce-config-value"> <div hidden id="ec-all-urls"> <input id="ec-url-cartLink" type="hidden" value="/content/huawei-cbg-site/de/shop/cart"/> <input id="ec-url-orderListLink" type="hidden" value="/content/huawei-cbg-site/de/account/?type=order"/> <input id="ec-url-accountLink" type="hidden" value="/content/huawei-cbg-site/de/account"/> <input id="ec-url-goShopping" type="hidden" value="/content/huawei-cbg-site/de/phones"/> <input id="ec-url-checkoutLink" type="hidden" value="/content/huawei-cbg-site/de/shop/checkout"/> <input id="ec-url-addedLink" type="hidden" value="/content/huawei-cbg-site/de/shop/cart/success"/> <input id="ec-url-productOptionPageLink" type="hidden" value="/content/huawei-cbg-site/de/product/buy"/> <input id="ec-url-paymentLink" type="hidden" value="/content/huawei-cbg-site/de/shop/checkout/payment"/> <input id="ec-url-addressListPageLink" type="hidden" value="/content/huawei-cbg-site/de/account/?type=address"/> <input id="ec-url-returnLink" type="hidden" value="/content/huawei-cbg-site/de/shop/return"/> <input id="ec-url-orderDetailLink" type="hidden" value="/content/huawei-cbg-site/de/shop/order/detail"/> <input id="ec-url-paymentResultLink" type="hidden" value="/content/huawei-cbg-site/de/shop/checkout/payment/status"/> <input id="ec-url-returnFeedbackLink" type="hidden" value="/content/huawei-cbg-site/de/shop/return/status"/> <input id="ec-url-viewOrderPageLink" type="hidden" value="/content/huawei-cbg-site/de/shop/find-your-order"/> <input id="ec-url-loginLink" type="hidden" value="/content/huawei-cbg-site/de/shop/sign-in"/> <input id="ec-url-returnDetail" type="hidden" value="/content/huawei-cbg-site/de/shop/return/returndetail"/> <input id="ec-url-offerPageLink" type="hidden" value="/content/huawei-cbg-site/de/offer"/> <input id="ec-url-reviewPageLink" type="hidden" value="/content/huawei-cbg-site/de/shop/review"/> <input id="ec-url-cashierPageLink" type="hidden"/> </div>  <link rel="stylesheet" href="/etc/designs/huawei-cbg-site/clientlib-ecommerce-v4/clientlib-global/css/svg-v4.css"/> <input class="osgi-apiConfig" type="hidden" value="{"appInfo":[{"name":"hwistore","id":"9CE75DB648ADD4E0C1556B805C80D2CA","gatewayType":"sgw"},{"name":"venus-search","id":"EDCF82D77A5AB59706CD5F2163F67427","gatewayType":"sgw"},{"name":"huaweistore-ecommerce","id":"com.huawei.cbgit.huaweistore.ecommerce","gatewayType":"api-gateway"}],"gatewayHost":{"sgw":"https://sgw-de.c.huawei.com","itrinity":"https://itrinity-de.c.huawei.com","api-gateway":"https://apigw-sg.huawei.com/api"}}"/> <script type="text/javascript" src="/etc/designs/huawei-cbg-site/clientlib-ecommerce-v4/clientlib-dependencies.min.61f145900687cb659710e8267394bd55.js"></script> <script type="text/javascript" src="/etc/designs/huawei-cbg-site/clientlib-ecommerce-v4/clientlib-global.min.23b70f99ef1a11681e2da96ceec31191.js"></script> <link rel="stylesheet" href="/etc/designs/huawei-cbg-site/clientlib-ecommerce-v4/clientlib-dependencies.min.3ae92bd44631c712384d276cea5b7f35.css" type="text/css"> <link rel="stylesheet" href="/etc/designs/huawei-cbg-site/clientlib-ecommerce-v4/clientlib-global.min.fae54b11f409330d5eb54982d6d26421.css" type="text/css"> </div> <input type="hidden" id="offer-page-type" value="default"/> <input type="hidden" id="offer-home-page"/> <input type="hidden" id="aem-run-mode" value="prod"/> </head> <body class="huawei-v4 huawei-de page-name-return-policy huawei-v4-ecommerce "> <style> .header-tag-title.seo{ position:absolute; display: block; height: 0; width: 0; overflow: hidden; z-index: -1; } </style> <h1 class="header-tag-title seo">Rückgaberichtlinie</h1> <script type="text/plain" class="gtm-ga-ecommerce optanon-category-2"> //非管控区域 -GTM -ec var returnUrl = decodeURIComponent(window.location.search);//判断是否为支付结果页 var hasResult = returnUrl.indexOf('result');// 获取result参数开始位置，并对获取的位置增加字符串”result“，7个字符 // 是接口返回数据有result对象返回时 if (hasResult > -1) { var substringStart = parseInt(returnUrl.indexOf('result') + 7);// 支付结果页，重新查询购物车 var paymentResult = JSON.parse( decodeURIComponent(returnUrl.substring(parseInt(returnUrl.indexOf('result') + 7) ) ) );// 解析返回URL内容 //支付成功且存在orderCode if(paymentResult.resultCode == 0 && paymentResult.data.orderCode && paymentResult.data.isPaySuccess){ var gtm_orderCode = paymentResult.data.orderCode; //匿名化orderCode var hide_orderCode = gtm_orderCode.slice(0,4) + "****" + gtm_orderCode.slice(8, gtm_orderCode.length) ; var gtm_totalFee = paymentResult.data.totalFee; var gtm_productIdMap = paymentResult.data.productIdMap; var gtm_siteCode = window.digitalData ? window.digitalData.page.pageInfo.siteCode2 : ''; var gtm_data = { orderCode: gtm_orderCode, siteCode:gtm_siteCode.toUpperCase(), }; //获取存储数据中的产品信息 //copy电商订单产品信息到sessionstorage中，防止电商产品信息被清除 var gtm_guest_infoobj = ""; if(localStorage.gtm_guest_infoobj){ gtm_guest_infoobj = JSON.parse(localStorage.gtm_guest_infoobj); sessionStorage.gtm_cps_infoobj = localStorage.gtm_guest_infoobj; } //获取token var gtm_com = apiHost.search('/eCommerce'); var gtm_host = apiHost.substring(0, gtm_com); var getTokenUrl = gtm_host + '/gateway/csrfToken?_=' + Date.now(); $.ajax({ type : "get", url : getTokenUrl, xhrFields : { withCredentials: true }, crossDomain : true, success : function(response) { var gtm_tCsrfToken= response.data;//接口gateway/csrfToken //Token成功后查询一次订单 $.ajax({ url : apiHost + ( apiHost.indexOf("eCommerce") != -1 ? "queryUserOrderDetail" : ecommerce_baseurl.queryUserOrderDetail ) , type : "post", cache : false, data : JSON.stringify(gtm_data), dataType : "json", traditional : true, //防止深度序列化 xhrFields : {withCredentials: true,}, headers : {"tCsrfToken": gtm_tCsrfToken,}, //接口gateway/csrfToken/js crossDomain : true, contentType : "application/json", success: function(response) { if(response.resultCode==0){ var gtm_orderDetails = response.data.orderDetails;//订单详情 var gtm_orderDetailInfo = gtm_orderDetails.orderDetailInfo;//详情产品数据 var gtm_shipping = gtm_orderDetails.orderDeliveryAddress.isSelfPickup ? "pickup" : "home-delivery";//物流方式 /*** GTM-GA埋码监控数据push */ var pushDataMode = { paymentOption : gtm_orderDetailInfo.paymentMethod, currencyCode : ecCurrencyCode, id : hide_orderCode, affiliation : response.data.shop.name, revenue : gtm_orderDetailInfo.cashPay, tax : gtm_orderDetailInfo.taxAmount, shipping : gtm_shipping, coupon : gtm_orderDetailInfo.couponCode, products : (gtm_orderDetailInfo.productList && gtm_orderDetailInfo.productList.length > 0) ? getGTMProducts(gtm_orderDetailInfo,true,gtm_productIdMap) : [], } payResultDataLayerPush(pushDataMode); /*** 支付订单成功DMPA数据上报 */ if (enableDmpa && window.dmpa ) { var ecData = [{ orderId : response.data.orderDetails.orderDetailInfo.orderCode, //orderId:订单id orderType : response.data.orderDetails.orderDetailInfo.orderType, //orderType:订单类型 paymentDate : response.data.orderDetails.orderDetailInfo.paymentTime, // paymentDate:成功支付时间 paymentStatus : response.data.orderDetails.orderDetailInfo.paymentStatus, //paymentStatus:支付状态 location : window.location.href, //location:当前页面链接 }]; window.dmpa('trackECommerce', 'paidSuccess', ecData); } } else {//接口返回错误 if(gtm_guest_infoobj){//localstorage里面有数据 //GTM埋码监控数据push var pushDataMode = { paymentOption : gtm_guest_infoobj.payMethod || "", currencyCode : ecCurrencyCode || "", id : hide_orderCode, affiliation : gtm_guest_infoobj.affiliation || "", revenue : gtm_totalFee, tax : gtm_guest_infoobj.totalTaxAmount || "", shipping : gtm_guest_infoobj.shippingType || "", coupon : gtm_guest_infoobj.couponCode || "", products : gtm_guest_infoobj.products || "", } payResultDataLayerPush(pushDataMode); }else{//localstorage无数据 //GTM埋码监控数据push var pushDataMode = { currencyCode : ecCurrencyCode || "", id : hide_orderCode, revenue : gtm_totalFee, products : getGTMProducts(null,false,gtm_productIdMap) || [], } payResultDataLayerPush(pushDataMode); /*** 支付订单成功DMPA数据上报*/ if (enableDmpa && window.dmpa ) { var ecData = [{ orderId: gtm_orderCode, //orderId:订单id orderType: "", //orderType:订单类型 paymentDate: "", // paymentDate:成功支付时间 paymentStatus:"", //paymentStatus:支付状态 location: window.location.href, //location:当前页面链接 }]; window.dmpa('trackECommerce', 'paidSuccess', ecData); } } }//success: resultCode!=0; //清空localstorage localStorage.gtm_guest_infoobj = ""; }, //success error:function(){ if(gtm_guest_infoobj){//localstorage里面有数据 var pushDataMode = { paymentOption : gtm_guest_infoobj.payMethod || "", currencyCode : ecCurrencyCode || "", id : hide_orderCode, affiliation : gtm_guest_infoobj.affiliation || "", revenue : gtm_totalFee, tax : gtm_guest_infoobj.totalTaxAmount || "", shipping : gtm_guest_infoobj.shippingType || "", coupon : gtm_guest_infoobj.couponCode || "", products : gtm_guest_infoobj.products || "", } payResultDataLayerPush(pushDataMode); } else {//localstorage无数据 var pushDataMode = { currencyCode : ecCurrencyCode || "", id : hide_orderCode, revenue : gtm_totalFee, products : getGTMProducts(null,false,gtm_productIdMap) || [], } payResultDataLayerPush(pushDataMode); /*** 支付订单成功DMPA数据上报*/ if (enableDmpa && window.dmpa ) { var ecData = [{ orderId: gtm_orderCode, //orderId:订单id orderType: "", //orderType:订单类型 paymentDate: "", // paymentDate:成功支付时间 paymentStatus:"", //paymentStatus:支付状态 location: window.location.href, //location:当前页面链接 }]; window.dmpa('trackECommerce', 'paidSuccess', ecData); } //清空localstorage localStorage.gtm_guest_infoobj=""; } } });//end ajax:queryUserOrderDetail } });//end ajax:csrfToken }//end 支付成功且存在orderCode }//end hasResult // 获取gtm-GA 上报的主产品数据 var getGTMProducts = function(gtm_orderDetailInfo, type, gtm_productIdMap){ var gtm_allProducts = []; if(gtm_orderDetailInfo.productList.length > 0 && type){// 有订单数据 $.each(gtm_orderDetailInfo.productList,function(m,_orderPrd){ var gtm_mainPruducts={//主商品 'id': _orderPrd.productId ? _orderPrd.productId.toString() : "", 'name': _orderPrd.name || "", 'category': ecCom.getCategoryByPID(_orderPrd.productId) || "", 'price': _orderPrd.orderPrice || "", 'quantity': _orderPrd.quantity || "", 'brand': 'Huawei', 'variant': _orderPrd.name || "", 'coupon': gtm_orderDetailInfo.couponCode || "", 'bundle': 'mainSku', 'color': (_orderPrd.gbomAttrList && _orderPrd.gbomAttrList.length > 0) ? _orderPrd.gbomAttrList[0].attrValue : "", 'memory': "", 'processor': "", 'version': "", } var gtm_subPruductsArr = []; //附属商品:bundle if(_orderPrd.subOrderProductInfos && _orderPrd.subOrderProductInfos.length > 0){ gtm_subPruductsArr = getGTM_subProducts(_orderPrd.subOrderProductInfos,'bundle', gtm_subPruductsArr,gtm_orderDetailInfo); } // gift if(_orderPrd.prdGiftList && _orderPrd.prdGiftList.length > 0){ gtm_subPruductsArr = getGTM_subProducts(_orderPrd.prdGiftList,'gift', gtm_subPruductsArr,gtm_orderDetailInfo); } // service if(_orderPrd.extendLists && _orderPrd.extendLists.length > 0){ gtm_subPruductsArr = getGTM_subProducts(_orderPrd.extendLists,'service', gtm_subPruductsArr,gtm_orderDetailInfo); } //gtm_mainPruducts.bundle = gtm_subPruductsArr; // 附属与主商品上下级放在bundle gtm_allProducts.push(gtm_mainPruducts); gtm_allProducts = gtm_allProducts.concat(gtm_subPruductsArr); //附属与主商品平级 -- 数据过多时，GA会自动由get转Post发送 }) }else{// 无订单数据 for(var key in gtm_productIdMap){ var gtm_mainPruducts={ 'id': key || "", 'name': '', 'category': '', 'price': '', 'quantity': '', 'brand': 'Huawei', 'variant': '', 'coupon': "", 'bundle': 'mainSku', 'color' : "", 'memory': "", 'processor' : "", 'version' : "", } gtm_allProducts.push(gtm_mainPruducts); } } return gtm_allProducts; } // 获取gtm-GA 上报的附属商品数据 var getGTM_subProducts = function(subProcuds,type,gtm_subPruductsArr,gtm_orderDetailInfo){ var res_subPruductsArr = gtm_subPruductsArr || []; $.each(subProcuds,function(b,_subItem){ var _subItemObj={ 'id': type == 'service' ? (_subItem.skuCode || "") : ( _subItem.productId ? _subItem.productId.toString() : ""), 'name': type == 'gift' ? (_subItem.giftName || "") : ( _subItem.name || ""), 'category': type == 'service' ? "service" : (ecCom.getCategoryByPID( _subItem.productId) || ""), 'price': type == 'gift' ? 0 : ( _subItem.orderPrice || ""), 'quantity': type == 'gift' ? ( _subItem.giftQuantity || "") : ( _subItem.quantity || ""), 'brand': 'Huawei', 'variant': type == 'gift' ? (_subItem.giftName || "") : ( _subItem.name || ""), 'coupon': gtm_orderDetailInfo.couponCode || "", 'bundle':'subSku', 'color' : (_subItem.gbomAttrList && _subItem.gbomAttrList.length > 0) ? _subItem.gbomAttrList[0].attrValue : "", 'memory': "", 'processor':"", 'version':"", } res_subPruductsArr.push(_subItemObj); }) return res_subPruductsArr; } // dataLayer Push data var payResultDataLayerPush = function(data){ window.dataLayer.push({ "event" : "fire_event", "eventCategory" : "Purchase", "eventAction" : "Payment success", "eventLabel" : "", 'deliveryOption' : "", 'paymentOption' : data.paymentOption || "", 'ecommerce' : { 'currencyCode' : data.currencyCode || ecCurrencyCode || "", 'purchase' : { 'actionField': { 'id' : data.id || "", 'affiliation' : data.affiliation || "", 'revenue' : data.revenue || "", 'tax' : data.tax || "", 'shipping' : data.shipping || "", 'coupon' : data.coupon || "", }, 'products' : data.products || "", }, }, }) // 新版GA4埋点push let ga4Data = { 'event': ecCom.GA4.eventConstants.PURCHASE || '', 'transaction_id': data.id || '', 'currency': ecCurrencyCode ||'', 'value': data.revenue || '', 'tax': data.tax || '', 'shipping' : data.shipping || '', 'coupon': data.coupon || '', 'items': ecCom.GA4.transferProductData(data.products) || [], } ecCom.GA4.push(ga4Data); //清空localstorage localStorage.gtm_guest_infoobj = ""; } </script> <input title="cookie" type="hidden" id='cookieType' value="hwcookie"/> <span class="popular-text hidden" data-value="Beliebte Ergebnisse"></span> <span class="suggested-text hidden" data-value="Vorgeschlagene Ergebnisse"></span> <div class="huawei-ie-tips" style="display: none;"> <div class="huawei-ie-cnt"> <div class="huawei-ie-txt">Um Ihnen ein besseres Nutzererlebnis zu ermöglichen, empfehlen wir Ihnen immer die neueste Browserversion zu verwenden. <a class="huawei-ie-close" href="javascript:;" title="close"> <svg width="32" height="32" xmlns="http://www.w3.org/2000/svg"> <g fill="#3C3C3C" fill-rule="evenodd"> <path d="M8 7l17 17-1 1L7 8z"></path> <path d="M7 24L24 7l1 1L8 25z"></path> </g> </svg> </a> </div> </div> </div> <div class="v4 header-placeholder-pl nav-v2" id="header-placeholder"></div> <div class="v4 header platform-invisible nav-v2" id="header-v4" data-component="header"> <div id="topTipsBox" class="top-tips-box"> </div> <input title="main-nav" type="hidden" id='mainNav' value="nav-v2"/> <div class="v4 n01-main-navigation main-navigation nav-v2" data-component="n01-main-navigation">  <div hidden> <input id="mini-cart-nav" type="hidden" value="[]"/> <input id="mini-account-nav" type="hidden" value="[{"url":"/de/account","text":"Konto","iconPath":"/content/dam/e-commerce/icon_set.svg","pageType":"accountCenter"},{"url":"/de/shop/find-your-order","text":"Bestellungen","iconPath":"/content/dam/e-commerce/icon_order.svg","pageType":"viewOrder"}]"/> </div>  <aside class="ec-mc ec_mc" id="ecMiniCart"> </aside> <script type="text/html" id="ecMiniCartArt"> <i class="ec-mc-arrow mini-cart-arrow"></i> <div class="ec-mc-content"> {{if itemInfos && itemInfos.length >= cartLimit}}  <div class="ec-mc-full-tips"> {{text.FullTips}} </div> {{/if}} {{if originalTotalNumber == 0}}  <div class="ec-mc-empty"> <i class="hsvg44 hsvg-face"></i> <p>{{text.emptyTips}}</p> </div> {{else}} <div class="ec-mc-total"> <p class="ec-mc-total-text ec-mc-goods-text" style="display:flex"> <span class="ec-mc-total-pay">{{text.Total + ' : ' }}<span class="cashpay">{{cashPay | ecCurrency}}</span></span> {{if itemInfos && itemInfos.length > 0}} <span class="ec-mc-total-qty">{{itemInfos.length}} {{text.items}}</span> {{/if}} </p> </div>  <div class="ec-mc-goods-container scroll-content"> <ul class="ec-mc-goods-list"> {{if normalItems && normalItems.length > 0}} {{each normalItems cartList i}} {{set invalidCauseReason = cartList.invalidCauseReason , invalidCauseLeftValue = cartList.invalidCauseLeftValue}} <li class="{{ invalidCauseReason == 1 || invalidCauseReason == 5 || invalidCauseReason == 6 || invalidCauseReason == 7 || invalidCauseReason == 8 || invalidCauseReason == 9 || invalidCauseReason == 10 || invalidCauseReason == 11 || invalidCauseReason == 12 || invalidCauseReason == 13 || invalidCauseReason == 14 ? 'mini-cart-lack out_stock' : '' }} {{cartList.selected && invalidCauseReason == 0 ? 'selected': ''}}" data-itemid="{{cartList.itemId}}" data-itemcode="{{cartList.itemCode}}" data-productid="{{cartList.sbom.productId}}" data-itemname="{{cartList.itemName}}" data-itemtype="{{cartList.itemType}}" data-qty="{{cartList.qty}}"> <div class="ec-mc-goods-img"> <a href="{{cartList.sbom.pdpLink}}" title="{{cartList.itemName}}"> <img src="{{cartList.imgSrc}}" alt="{{cartList.itemName}}"> </a> </div> <div class="ec-mc-goods-text"> <h3><a href="{{cartList.sbom.pdpLink}}" title="{{cartList.itemName}}">{{cartList.itemName}}</a></h3> <p><span>{{text.Qty}}: {{cartList.qty}}</span><span>{{cartList.subtotal | ecCurrency}}</span></p> </div> {{if cartList.subItems && cartList.subItems.length > 0}}  <ul class="ec-mc-subs"> {{each cartList.subItems subItems}} {{if subItems.itemType == 'G'}} <li class="cart_list_subs_gift{{(subItems.invalidCauseReason == 6 || subItems.invalidCauseReason == 2)? ' out_stock' : ''}}" data-itemcode="{{subItems.itemCode}}" data-itemname="{{subItems.itemName}}" data-itemtype="{{subItems.itemType}}" data-qty="{{cartList.qty}}"></li> {{else if subItems.itemType == 'DP'}} <li class="cart_list_subs_no_gift cart_list_subs_dp{{(subItems.invalidCauseReason == 6 || subItems.invalidCauseReason == 4)? ' out_stock' : ''}}" data-itemcode="{{subItems.itemCode}}" data-itemname="{{subItems.itemName}}" data-itemtype="{{subItems.itemType}}" data-qty="{{cartList.qty}}" data-dpcode="{{cartList.attrsMap.dp_package_code}}" data-dpgroup="{{subItems.attrsMap.dp_group}}"></li> {{else if subItems.itemType == 'S1' || subItems.itemType == 'S6'}} <li class="cart_list_subs_no_gift{{(subItems.invalidCauseReason == 6 || subItems.invalidCauseReason == 3)? ' out_stock' : ''}}" data-itemcode="{{subItems.itemCode}}" data-itemname="{{subItems.itemName}}" data-itemtype="{{subItems.itemType}}" data-qty="{{cartList.qty}}"></li> {{else if subItems.itemType == 'P'}} <li class="cart_list_subs_no_gift cart_list_subs_p{{(subItems.invalidCauseReason == 6 || subItems.invalidCauseReason == 4)? ' out_stock' : ''}}" data-itemcode="{{subItems.itemCode}}" data-itemname="{{subItems.itemName}}" data-itemtype="{{subItems.itemType}}" data-packagecode="{{cartList.attrsMap.package_code}}" data-qty="{{cartList.qty}}"></li> {{/if}} {{/each}} </ul> {{/if}} </li> {{/each}} {{/if}} {{if abnormalItems && abnormalItems.length > 0}} {{each abnormalItems cartList i}} {{set invalidCauseReason = cartList.invalidCauseReason , invalidCauseLeftValue = cartList.invalidCauseLeftValue}} <li class="{{ invalidCauseReason == 1 || invalidCauseReason == 5 || invalidCauseReason == 6 || invalidCauseReason == 7 || invalidCauseReason == 8 || invalidCauseReason == 9 || invalidCauseReason == 10 || invalidCauseReason == 11 || invalidCauseReason == 12 || invalidCauseReason == 13 || invalidCauseReason == 14 ? 'mini-cart-lack out_stock' : ''}}" data-itemid="{{cartList.itemId}}" data-itemcode="{{cartList.itemCode}}" data-productid="{{cartList.sbom.productId}}" data-itemname="{{cartList.itemName}}" data-itemtype="{{cartList.itemType}}" data-qty="{{cartList.qty}}"> <div class="ec-mc-goods-img"> <a href="#" title="{{cartList.itemName}}"> <img src="{{cartList.imgSrc}}" alt="{{cartList.itemName}}"> </a> </div> <div class="ec-mc-goods-text"> <h3><a href="#" title="{{cartList.itemName}}">{{cartList.itemName}}</a></h3> <p><span>{{text.Qty}}: {{cartList.qty}}</span><span>{{cartList.subtotal | ecCurrency}}</span></p> </div> {{if cartList.subItems && cartList.subItems.length > 0}}  <ul class="ec-mc-subs"> {{each cartList.subItems subItems}} {{if subItems.itemType == 'G'}} <li class="cart_list_subs_gift{{(subItems.invalidCauseReason == 6 || subItems.invalidCauseReason == 2)? ' out_stock' : ''}}" data-itemcode="{{subItems.itemCode}}" data-itemname="{{subItems.itemName}}" data-itemtype="{{subItems.itemType}}" data-qty="{{cartList.qty}}"></li> {{else if subItems.itemType == 'DP'}} <li class="cart_list_subs_no_gift cart_list_subs_dp{{(subItems.invalidCauseReason == 6 || subItems.invalidCauseReason == 4)? ' out_stock' : ''}}" data-itemcode="{{subItems.itemCode}}" data-itemname="{{subItems.itemName}}" data-itemtype="{{subItems.itemType}}" data-qty="{{cartList.qty}}" data-dpcode="{{cartList.attrsMap.dp_package_code}}" data-dpgroup="{{subItems.attrsMap.dp_group}}"></li> {{else if subItems.itemType == 'S1' || subItems.itemType == 'S6'}} <li class="cart_list_subs_no_gift{{(subItems.invalidCauseReason == 6 || subItems.invalidCauseReason == 3)? ' out_stock' : ''}}" data-itemcode="{{subItems.itemCode}}" data-itemname="{{subItems.itemName}}" data-itemtype="{{subItems.itemType}}" data-qty="{{cartList.qty}}"></li> {{else if subItems.itemType == 'P'}} <li class="cart_list_subs_no_gift cart_list_subs_p{{(subItems.invalidCauseReason == 6 || subItems.invalidCauseReason == 4)? ' out_stock' : ''}}" data-itemcode="{{subItems.itemCode}}" data-itemname="{{subItems.itemName}}" data-itemtype="{{subItems.itemType}}" data-packagecode="{{cartList.attrsMap.package_code}}" data-qty="{{cartList.qty}}"></li> {{/if}} {{/each}} </ul> {{/if}} </li> {{/each}} {{/if}} </ul> </div> {{/if}} <div class="ec-mc-goods-btn-wrap"> <a class="ec-mc-goods-btn-checkout a-common" cat="pop_up_cart" act="click_on_checkout" lab="<page title - >" href="{{link.cartLink}}" role="button" title="{{btn.CartAndCheckout}}">{{btn.CartAndCheckout}}</a> {{if is_employee}} <a class="ec-mc-goods-btn-continue a-common" cat="cart_cta_click" act="click_on_continue_shopping" lab="<page title - cart>" href="{{text.continueShoppingUrl}}" onclick="dmpaContinueShopping(this)" role="button" title="{{btn.ContinueShopping}}">{{btn.ContinueShopping}}</a> {{/if}} </div>  <nav class="ec-mc-nav"> <ul class="ec-mc-nav-list"> {{each miniCartNav navItem}} <li> {{if navItem.iconPath}} <a href="{{navItem.url}}" class="a-common" cat="pop_up_cart" act="click_on_cart" lab="<page title - >" role="button" title="{{navItem.text}}"><img class="nav-icon" src="{{navItem.iconPath}}" />{{navItem.text}}<i class="hsvg12 hsvg-right"></i></a> {{else}} <a href="{{navItem.url}}" class="a-common" cat="pop_up_cart" act="click_on_cart" lab="<page title - >" role="button" title="{{navItem.text}}"><img class="nav-icon d-none" src="{{navItem.iconPath}}" />{{navItem.text}}<i class="hsvg12 hsvg-right"></i></a> {{/if}} </li> {{/each}} {{if !isPC}} {{each miniAccountNav navItem i}} <li> {{if i == 0 && !isLogin}} {{if navItem.iconPath}} <a href="javascript:;" role="button" callbackurl="{{urlPrefix + navItem.url}}" onclick="loginBeforeAccountCenter(this.attributes.callbackurl.value)" title="{{navItem.text}}"><img class="nav-icon" src="{{navItem.iconPath}}" />{{navItem.text}}<i class="hsvg12 hsvg-right"></i></a> {{else}} <a href="javascript:;" role="button" callbackurl="{{urlPrefix + navItem.url}}" onclick="loginBeforeAccountCenter(this.attributes.callbackurl.value)" title="{{navItem.text}}"><img class="nav-icon d-none" src="{{navItem.iconPath}}" />{{navItem.text}}<i class="hsvg12 hsvg-right"></i></a> {{/if}} {{else}} {{if navItem.iconPath}} <a href="{{navItem.url}}" role="button" title="{{navItem.text}}"><img class="nav-icon" src="{{navItem.iconPath}}" />{{navItem.text}}<i class="hsvg12 hsvg-right"></i></a> {{else}} <a href="{{navItem.url}}" role="button" title="{{navItem.text}}"><img class="nav-icon d-none" src="{{navItem.iconPath}}" />{{navItem.text}}<i class="hsvg12 hsvg-right"></i></a> {{/if}} {{/if}} </li> {{/each}} <li> {{if isLogin}} <a id="ec_mc_login_status" href="javascript:;" role="button" title="{{text.sign_out}}" onclick="toggleLoginStatus(this)"><i class="hsvg24 hsvg-person-2"></i>{{text.sign_out}}</a> {{else}} <a id="ec_mc_login_status" class="ec-mc-btn-link" href="javascript:;" role="button" title="{{text.login}}" onclick="toggleLoginStatus(this)">{{text.login}}</a> {{/if}} </li> {{/if}} </ul> </nav> </div> </script>  <script type="text/html" id="couponTemp"> {{if showCouponList.length > 0}} {{each showCouponList v i}} {{ if v }} <li class="ordercoupons-li" data-couponcode="{{v.couponCode}}"> <div class="ordercoupons-item"> <span class="ordercoupons-price" style="font-weight:400;font-size:13px;width:7px;height:7px;">{{text.coupon}} {{ -v.amount | ecCurrency }} {{text.off}}</span> <i class="hsvg12 hsvg-close2-h" onclick="removeCoupon(this)" style="float:right;width:7px;height:7px;"></i> </div> </li> {{/if}} {{/each}} {{/if}} </script>  <script type="text/html" id="titleGuideArt"> <ul class="track-statusul statusul-horizontal"> <li class="track-statusli statusli-first statusli-completed"> <div class="track-status-icon" > <p class="statusicon-default"> <b class="statusicon-cricle"></b> <b class="statusicon-line statusicon-line-r"></b> </p> <p class="statusicon-active"> <b class="statusicon-cricle"></b> <b class="statusicon-line statusicon-line-r"></b> </p> </div> <p class="track-status-text" > <span class="track-status-name">{{text_cart}}</span> </p> </li> {{set isCompleted = currentStep == "checkout" ? "statusli-completed" : ""}} <li class="track-statusli statusli-middle {{isCompleted}}"> <div class="track-status-icon" > <p class="statusicon-default"> <b class="statusicon-line statusicon-line-l"></b> <b class="statusicon-cricle"></b> <b class="statusicon-line statusicon-line-r"></b> </p> <p class="statusicon-active"> <b class="statusicon-line statusicon-line-l"></b> <b class="statusicon-cricle"></b> <b class="statusicon-line statusicon-line-r"></b> </p> </div> <p class="track-status-text" > <span class="track-status-name">{{text_checkout}}</span> </p> </li> <li class="track-statusli statusli-last"> <div class="track-status-icon track-status-icon-sa" > <p class="statusicon-default"> <b class="statusicon-line statusicon-line-l"></b> <b class="statusicon-cricle"></b> </p> <p class="statusicon-active"> <b class="statusicon-line statusicon-line-l"></b> <b class="statusicon-cricle"></b> </p> </div> <p class="track-status-text" > <span class="track-status-name">{{text_submitAndPay}}</span> </p> </li> </ul> </script>  <input type="hidden" id="login-extra-item" value="[{"url":"/de/account","text":"Konto","iconPath":"/content/dam/e-commerce/icon_set.svg","pageType":"accountCenter"},{"url":"/de/shop/find-your-order","text":"Bestellungen","iconPath":"/content/dam/e-commerce/icon_order.svg","pageType":"viewOrder"}]"/> <input type="hidden" id="mini-cart-nav" value="[]"/> <div class="container main-navigation__container"> <a title="logo" class="logo" href="/de/" data-navicon="logo"> <img src="/etc/designs/huawei-cbg-site/clientlib-campaign-v4/common-v4/images/logo.svg" width="142" alt="Huawei-v4"/> </a> <nav class="main-nav"> <div class="lf-nav nav-zone"> <ul class="main-nav__list" role="menubar"> <li class="main-nav__item "> <a title="Store" data-navicon="Store" class="main-nav__link unhover" href="/de/offer/">Store</a> </li> <li class="main-nav__item "> <a title="Smartphone" data-navicon="Smartphone" class="main-nav__link unhover" href="/de/phones/">Smartphone</a> </li> <li class="main-nav__item "> <a title="Wearable" data-navicon="Wearable" class="main-nav__link unhover" href="/de/wearables/">Wearable</a> </li> <li class="main-nav__item "> <a title="Computer" data-navicon="Computer" class="main-nav__link unhover" href="/de/laptops/">Computer</a> </li> <li class="main-nav__item "> <a title="Tablet" data-navicon="Tablet" class="main-nav__link unhover" href="/de/tablets/">Tablet</a> </li> <li class="main-nav__item "> <a title="Audio" data-navicon="Audio" class="main-nav__link unhover" href="/de/headphones/">Audio</a> </li> <li class="main-nav__item "> <a title="Router" data-navicon="Router" class="main-nav__link unhover" href="/de/routers/">Router</a> </li> <li class="main-nav__item "> <a title="HUAWEI Mobile Services" data-navicon="HUAWEI Mobile Services" class="main-nav__link unhover" href="/de/mobileservices/">HUAWEI Mobile Services</a> </li> </ul> </div> <div class="rg-nav nav-zone"> <ul class="main-nav__list" role="menubar"> <li class="main-nav__item "> <a title="Support" data-navicon="Support" class="main-nav__link unhover" href="/de/support/">Support</a> </li> <li class="main-nav__item "> <a title="Retail" data-navicon="Retail" class="main-nav__link unhover" href="/de/retail/">Retail</a> </li> <li class="main-nav__item "> <a title="Community" data-navicon="Community" class="main-nav__link unhover" href="/de/community/">Community</a> </li> </ul> </div> <div tabindex="0" aria-haspopup="true" role="button" aria-expanded="false" class="login-v4-wrap nav-addons__link nav-addons__profile wap Self-eCommerce"> <div class="login-v4-cnt" data-gamodule="navigation" data-gaevent="support_interaction" data-entrancelevel="common"> <ul class="show-login" data-support-url="/de/support.html" data-support-usercenter-url="/de/support/user-center.html" data-support-cmkt-url="https://consumer-api-de.huawei.com/cuepf" data-support-cas-url="https://id7.cloud.huawei.com/CAS" data-support-country-code='DE' data-support-login='yes' data-version='v4' data-register-type='email'> <li class="login-extra-item-html"> </li> <li class="main-nav__item ec-login-btn"> <a cat='Navigation' act='Click on sign in' class="a-sup-common" lab='<page title>' href="javascript:toggleLoginStatus(this);" title="Anmeldung"> <span>Anmeldung</span> </a> </li> </ul> <ul class="show-logout"> <p class="main-nav__item greeting-text"> <span>Hallo<span>,</span> </span><span class="user-name"></span> </p> <li class="login-extra-item-html"> </li> <li class="main-nav__item ec-logout-btn"> <a class="a-sup-common my-exit ha-click-dispach" ha-id="me_click_log_out" cat='Navigation' act='Click on exit' lab='<page title>' href="javascript:toggleLoginStatus(this);" title="Abmelden"> <span>Abmelden</span> </a> </li> </ul> </div> </div> </nav> <div class="nav-addons"> <button class="nav-addons__link nav-addons__search js-open-search" aria-haspopup="true" role="button" aria-expanded="false" data-navicon="search"> <span class="icon font-ico-search"> <span class="sr-only">Suche</span> </span> </button> <div tabindex="0" aria-haspopup="true" role="button" aria-expanded="false" class="login-v4-wrap nav-addons__link nav-addons__profile pc Self-eCommerce"> <span class="icon font-ico-profile"> <span class="sr-only">profil</span> <span class="icon-onlink-left"></span> <span class="icon-onlink-right"></span> </span> <div class="login-v4"> <div class="login-font"> <span class="login-bot"></span> <span class="login-top"></span> </div> <div class="login-v4-cnt" data-gamodule="navigation" data-gaevent="support_interaction" data-entrancelevel="common"> <ul class="show-login" data-support-url="/de/support.html" data-support-usercenter-url="/de/support/user-center.html" data-support-cmkt-url="https://consumer-api-de.huawei.com/cuepf" data-support-cas-url="https://id7.cloud.huawei.com/CAS" data-support-country-code='DE' data-support-login='yes' data-version='v4' data-register-type='email'> <li class="login-extra-item-html"> </li> <li class="ec-login-btn"> <a cat='Navigation' act='Click on sign in' class="a-sup-common" lab='<page title>' href="javascript:toggleLoginStatus(this);" title="Anmeldung"> <span>Anmeldung</span> </a> </li> </ul> <ul class="show-logout"> <p class="greeting-text"> <span>Hallo<span>,</span> </span><span class="user-name"></span> </p> <li class="login-extra-item-html"> </li> <li class="ec-logout-btn"> <a class="a-sup-common my-exit ha-click-dispach" ha-id="me_click_log_out" cat='Navigation' act='Click on exit' lab='<page title>' href="javascript:toggleLoginStatus(this);" title="Abmelden"> <span>Abmelden</span> </a> </li> </ul> </div> </div> </div> <div tabindex="0" aria-haspopup="true" role="button" aria-expanded="false" class="shop-bag nav-addons__link nv-addons__bag shop-bag-bnt"> <span class="icon font-ico-bag"> <span class="sr-only">Warenkorb</span> <i></i> </span> <i class="bag-amount"></i> </div> <button aria-haspopup="true" role="button" aria-expanded="false" class="nav-toggle js-nav-toggle"> <span class="btn-line"></span> <span class="sr-only">Menü öffnen</span> <span class="btn-line"></span> </button> </div> </div> </div> <div class="v4 n12-search popup nav-v2" data-component="n12-search"> <div class="container"> <button tabindex="-1" type="button" class="popup__close-btn js-close-popup"> <span class="sr-only">Schliessen</span> </button> <div class="row"> <div class="col-xl-6 offset-xl-3 col-lg-8 offset-lg-2 col-md-10 offset-md-1"> <div class="search__form-container"> <label class="sr-only" for="search">search</label> <input class="search__form-input js-search-autocomplete" text="search" name="search" id="search" autocomplete="off" data-enable-ph-search="no" placeholder="HUAWEI durchsuchen ..."/> <button class="search__form-submit" type="button"> <span class="icon font-ico-search"> <span class="sr-only">Suche</span> </span> </button> <button class="search__form-clear js-search-clear" type="button"> <span class="icon font-ico-close"> <span class="sr-only">Schliessen</span> </span> </button> </div> <div class="popular-show-wrap"> <div class="popular-wrap"> <div class="top-title"> Beliebte Produkte </div> <div class="popular-product dropdown__right"> <div class="row dropdown__row-mobile"> <div class="list dropdown__right-col col-xl-4 col-xs-6"> <a class="dropdown__series-link search-popular-product-link" data-position="1" title="HUAWEI WATCH FIT 3" href="/de/wearables/watch-fit3/"> <div class="dropdown__holder"> <img class="dropdown__image-centered" data-src="/content/dam/huawei-cbg-site/common/mkt/pdp/admin-image/wearables/watch-fit3/leather.png" alt="HUAWEI WATCH FIT 3" onerror="imgErrorUrl(this)"/> </div> </a> <div> <a class="heading dropdown__series-link search-popular-product-link" data-position="1" title="HUAWEI WATCH FIT 3" href="/de/wearables/watch-fit3/"> HUAWEI WATCH FIT 3 </a> </div> </div> <div class="list dropdown__right-col col-xl-4 col-xs-6"> <a class="dropdown__series-link search-popular-product-link" data-position="2" title="HUAWEI Pura 70 Ultra" href="/de/phones/pura70-ultra/"> <div class="dropdown__holder"> <img class="dropdown__image-centered" data-src="/content/dam/huawei-cbg-site/common/mkt/pdp/admin-image/phones/pura70-ultra/list-green.png" alt="HUAWEI Pura 70 Ultra" onerror="imgErrorUrl(this)"/> </div> </a> <div> <a class="heading dropdown__series-link search-popular-product-link" data-position="2" title="HUAWEI Pura 70 Ultra" href="/de/phones/pura70-ultra/"> HUAWEI Pura 70 Ultra </a> </div> </div> <div class="list dropdown__right-col col-xl-4 col-xs-6"> <a class="dropdown__series-link search-popular-product-link" data-position="3" title="HUAWEI MatePad 11,5"S" href="/de/tablets/matepad-11-5-s/"> <div class="dropdown__holder"> <img class="dropdown__image-centered" data-src="/content/dam/huawei-cbg-site/common/mkt/pdp/admin-image/tablets/matepad-11-5-s/list/gray-list.png" alt="HUAWEI MatePad 11,5"S" onerror="imgErrorUrl(this)"/> </div> </a> <div> <a class="heading dropdown__series-link search-popular-product-link" data-position="3" title="HUAWEI MatePad 11,5"S" href="/de/tablets/matepad-11-5-s/"> HUAWEI MatePad 11,5"S </a> </div> </div> </div> </div> </div> <div class="quick-link"> <div class="top-title"> Quick View </div> <div class="link-wrap row"> <div class="col-sm-4 link-list"> <a title="Einrichtung - so geht's - Verbinden deiner SmartWatch mit deinem Telefon" class="search-quick-link" href="https://consumer.huawei.com/de/support/article/de-de15770822/">Einrichtung - so geht's - Verbinden deiner SmartWatch mit deinem Telefon</a> </div> <div class="col-sm-4 link-list"> <a title="Wie bekomme ich Apps?" class="search-quick-link" href="https://consumer.huawei.com/de/campaign/top-app/">Wie bekomme ich Apps?</a> </div> </div> </div> </div> </div> </div> <div class="search_toast"> Mehr Suchbegriffe eingeben </div> </div> </div> <div class="v4 n16-simple-tabs simple-tabs simple-tabs__sticky" data-component="n16-simple-tabs" style="display: none;"> <div class="container"> <div class="wrap"> <ul class="simple-tabs__wrap"> <li class="simple-tabs__continent" data-region="Africa">Africa</li> <li class="simple-tabs__continent" data-region="Asia Pacific">Asia Pacific</li> <li class="simple-tabs__continent" data-region="Europe">Europe</li> <li class="simple-tabs__continent" data-region="Latin America">Latin America</li> <li class="simple-tabs__continent" data-region="Middle East">Middle East</li> <li class="simple-tabs__continent" data-region="North America">North America</li> <li class="simple-tabs__continent" data-region="Global">Global</li> </ul> </div> </div> </div> </div> <div class="cookie-data"> <div class="required-category"> </div> <div class="analysis-category"> </div> <div class="advertise-category"> </div> <div class="function-category"> </div> <div class="unknown-category"> </div> </div> <script type="text/javascript" src="/etc/designs/huawei-cbg-site/clientlib-campaign-v4/cookie-package-controller.min.15403c221f9cb150d5c5037427d9507c.js" defer></script>  <input type="hidden" id="privacy-popup-switch"/> <input type="hidden" id="privacy-popup-title"/> <input type="hidden" id="privacy-popup-ids"/> <input type="hidden" id="privacy-language-code" value="en-GB"/> <input type="hidden" id="privacy-popup-content"/> <input type="hidden" id="privacy-popup-agree"/> <input type="hidden" id="privacy-popup-checkNote"/> <input type="hidden" id="privacy-popup-remark"/> <input type="hidden" id="privacy-popup-agreeText"/> <input type="hidden" id="privacy-popup-rejectText"/> <input type="hidden" id="privacy-close-i18n" value="Schliessen"/> <input type="hidden" id="privacy-errortip-i18n" value="privacy_fetch_error_tip"/> <script> // 隐私协议总开关 var privacyPopupSwitch = Boolean(); var privacyButtonLineStyle = Boolean(false); </script> <main class="v4 main"> <div class="html-text-component parbase"> <style type="text/css"> .v3Legal { /*font-family:AkkuratPro-Regular;*/ width: 90%; max-width: 900px; margin: 70px auto 134px } @media screen and (max-width:768px) { .v3Legal { margin-top: 30px } } .v3Legal h1 { text-align: center; /*font-family:akkuratpro-bold;*/ font-size: 36px; color: #242728; text-align: center; line-height: 1.2; padding: 36px 5%; margin-bottom: 58px; border-bottom: 1px solid #9b9b9b } @media screen and (max-width:768px) { .v3Legal h1 { font-size: 24px; color: #000; margin-bottom: 25px; padding: 30px 5% } } .v3Legal h2 { /*font-family:akkuratpro-bold;*/ font-size: 24px; color: #242728; line-height: 1.2; margin: 0 0 30px; padding-top: 30px; } @media screen and (max-width:768px) { .v3Legal h2 { font-size: 20px; margin-bottom: 15px } } .v3Legal h3 { /*font-family:akkuratpro-bold;*/ font-size: 20px; color: #242728; line-height: 1.2; margin: 0 0 13.5px } @media screen and (max-width:768px) { .v3Legal h3 { font-size: 18px; margin-bottom: 8px } } .v3Legal p { font-size: 18px; color: #6f6f6f; letter-spacing: .83px; line-height: 1.2; margin: 0 0 32px } .v3Legal p.subtit { color: #b3b2b2 } @media screen and (max-width:768px) { .v3Legal p { font-size: 16px; margin-bottom: 13px } } .v3Legal a { font-size: 18px; color: #47b; letter-spacing: .83px; line-height: 1.2; text-decoration: none } @media screen and (max-width:768px) { .v3Legal a { font-size: 16px } } .v3Legal a.underline { text-decoration: underline; } .v3Legal a.weight { font-weight: bold; } .v3Legal b { font-weight: bold; } .v3Legal ul li{ font-size: 18px; color: #6f6f6f; letter-spacing: .83px; line-height: 1.2; list-style: inside; } @media screen and (max-width:768px) { .v3Legal ul li { font-size: 16px; } } span.weight { font-weight: bold; } .v3Legal h2 { font-weight: bold; } .v3Legal h1 { font-weight: bold; } </style> <div class="v3Legal"> <h1>Rückgaberichtlinie</h1> <h2>Diese Richtlinie ist ein Leitfaden, der Sie dabei unterstützt, wie Sie Waren im Falle eines Widerrufs oder Defekts zurückgeben können.</h2> <h2>Rückgabe nach Widerruf<br> <br> </h2> <p>Nachdem Ihre über diese Website gekauften Waren geliefert wurden, haben Sie <b>14 Tage</b> Zeit, um zu entscheiden, ob Sie diese behalten möchten oder nicht. <br><br> Nach dem Absenden Ihres Widerruf haben Sie weitere 14 Tage Zeit, um die Waren zurückzusenden. <br><br> Die erste Frist beginnt nach dem Tag, an dem Sie Ihre Waren erhalten haben. Die zweite Frist beginnt nach dem Tag, an dem Sie Ihren Widerruf eingereicht haben. <br><br> Sie erhalten ein Rücksendeetikett für den Service „Abgabe im DPD Shop“. Damit können Sie Ihre Waren ohne eigene Kosten von DPD Shops innerhalb Deutschlands an HUAWEI zurücksenden.<br><br> Wenn Sie das von HUAWEI bereitgestellte Rücksendeetikett nicht verwenden und/oder eine Rücksendung aus dem Ausland vornehmen möchten, müssen Sie die etwaig anfallenden Versandkosten selbst tragen.<br><br> Die Waren, die Sie zurücksenden möchten, sollten unbeschädigt sein. Eine Wertminderung, die durch eine notwendige Überprüfung verursacht wird, stellt keinen Mangel dar. Um sicherzustellen, dass Sie die vollständige Rückerstattung erhalten, senden Sie bitte auch das gesamte Zubehör zurück.<br><br> Genauere Informationen finden Sie auch in unseren Allgemeinen Verkaufsbedingungen.<br><br> Sie können die online erworbene Ware auch innerhalb von 14 Tagen nach Erhalt zum Umtausch an HUAWEI zurücksenden. Bitte beachten Sie: Ihre Waren können nur gegen Waren des gleichen Typs umgetauscht werden.<br><br> Bitte beachten Sie, dass Ihr Kauf der Huawei Care Garantieerweiterung innerhalb von 14 Tagen nur über unseren Kundenservice per Telefon, Chat oder Email widerrufen werden kann. Besuchen Sie unsere Supportseite <a href="https://consumer.huawei.com/de/support/contact-us/">https://consumer.huawei.com/de/support/contact-us/</a> für weitere Informationen. </p> <h2>Defekte Waren<br> <br> </h2> <p> Wenn Sie Waren über diese Website kaufen und Ihre Waren defekt sind oder sich als fehlerhaft erweisen, können Sie Ihre gesetzlichen Verbraucherrechte in Anspruch nehmen. Diese gesetzlichen Verbraucherrechte gelten zusätzlich zu Ihren Rechten aus der freiwilligen Garantieerklärung von HUAWEI. Wenn die von Ihnen gekauften Waren nicht einwandfrei funktionieren, können Sie sie zurückschicken. Wenn die Ergebnisse einer Überprüfung unsererseits zeigen, dass die Ware defekt oder fehlerhaft ist, können wir diese nach deutschem Verbraucherrecht entweder reparieren oder umtauschen.<br> <br> Die Wahl der Nachbesserungsmethode hat hierbei in der Regel der Verbraucher. Sie können unter anderem den HUAWEI Versandservice nutzen, um Ihre Waren an das HUAWEI Service Center zu schicken. Sollte der Fehler bei Ihren Waren weiterhin bestehen, haben Sie möglicherweise Anspruch auf eine Preisminderung oder eine Rückerstattung.<br> <br> Weitere Informationen finden Sie in unseren Allgemeinen Verkaufsbedingungen.<br> <br> Bitte beachten Sie: Wir empfehlen Ihnen außerdem, bei der Rücksendung der Ware die Originalverpackung zu verwenden. </p> <h2>Wie kann ich die Waren zurückschicken?<br><br></h2> <p> Wenn Sie Ihre Waren über ein HUAWEI-Konto kaufen bzw. gekauft haben, können Sie die Einreichung Ihres Widerrufs über folgendes Verfahren veranlassen:<br><br> a. Melden Sie sich mit Ihrem Konto an.<br><br> b. Klicken Sie auf Bestellungen;<br><br> c. Wählen Sie die Bestellung, die Sie zurücksenden möchten;<br><br> d. Klicken Sie auf den Artikel zurückgeben-Button;<br><br> e. Wählen Sie Ihren Rückgabegrund (optional bei Widerruf innerhalb von 14 Tagen nach Erhalt des Produktes);<br><br> f. Machen Sie die notwendigen Angaben für Ihre Rücksendung;<br><br> Schicken Sie Ihren Rücksendeantrag ab.<br><br><br> Bevor Sie das Produkt versenden, beachten Sie bitte Folgendes:<br><br> a. Prüfen Sie, ob das Produkt/Gerät die allgemeinen und besonderen Rücksendebedingungen erfüllt.<br><br> b. Speichern Sie Ihre Daten (Bilder, Kontakte, Anrufverlauf usw.).<br><br> c. Setzen Sie das Produkt/Gerät auf die Werks-/Originaleinstellungen zurück.<br><br> d. Melden Sie das Produkt/Gerät mit der HUAWEI ID ab.<br><br> e. Entfernen Sie die SIM-Karte und/oder die SD-Speicherkarte.<br><br> </p> <p>Wenn Sie als Gast einkaufen, wenden Sie sich bitte an den <a href="https://consumer.huawei.com/de/contact-us/" class="underline weight">HUAWEI Kundenservice</a>, um Ihre Widerruf zu veranlassen. Weitere Möglichkeiten, uns Ihre Entscheidung zum Widerruf vom Vertrag nach 14 Tagen mitzuteilen, entnehmen Sie bitte unseren <a href="https://consumer.huawei.com/de/shop/sales-policy/" class="underline weight">Allgemeinen Verkaufsbedingungen</a>. <br><br> Sie können eine aufgegebene Bestellung stornieren, bevor die Ware verpackt wird. In diesem Fall werden wir sofort nach Eingang Ihrer Stornierungsanfrage eine Rückerstattung an Sie veranlassen. <br><br> Wenn Sie Ihre Waren nach Erhalt zurücksenden möchten, erstatten wir Ihnen den Kaufpreis innerhalb von 14 Tagen nach Eingang Ihres Widerrufs. Wir können die Rückerstattung jedoch solange aufschieben, bis wir die Ware erhalten haben oder Sie uns einen Nachweis über die Rücksendung der Ware zugeschickt haben. Zur Rückerstattung werden wir die gleiche Zahlungsmethode verwenden, die Sie für Ihre Bestellung verwendet haben. Sobald wir Ihre Waren oder den Nachweis über die Rücksendung der Ware erhalten haben, wird die Rückerstattung sofort eingeleitet. Die genaue Zeit bis zur Gutschrift der Rückerstattung hängt allerdings auch von Ihrer Empfängerbank ab. </p> <h2>Rücksendung von Produkt-Bundles<br><br></h2> <p> Von Zeit zu Zeit kann es vorkommen, dass HUAWEI Ihnen den Erwerb von Produkt-Bundles oder Geschenkaktionen in unserem HUAWEI Online Store anbietet. Diese Produkt-Bundles und Geschenk-Aktionen werden nur unter der Bedingung angeboten, dass Sie beide Produkte behalten. Um eine vollständige Rückerstattung zu erhalten, empfehlen wir Ihnen, die Produkt-Bundles und Geschenke vollständig zurückzugeben. Wenn Sie dazu nicht in der Lage sind, sind wir zum Einbehalt einer anteiligen Entschädigung berechtigt. Sofern Ratenzahlung vereinbart wurde, müssten Sie einen angemessenen Restbetrag an den Zahlungsdienstleister entrichten. <br><br> Sie können jederzeit gern unseren HUAWEI Kundenservice per Hotline / Live-Chat / WhatsApp oder E-Mail kontaktieren, wenn Sie Ihre Produkte zurückgeben/umtauschen möchten. 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HUAWEI ist nicht verantwortlich und hat keine Kontrolle über diese Drittanbieter-Website.</div> <div class="disclaimer-popup-link"></div> </div> <div class="disclaimer-popup-bottom"> <div class="disclaimer-popup-bottom-box"> <span class="btn disclaimer-popup-cancel-btn">Zurück</span> <span class="btn disclaimer-popup-continue-btn">Weiter</span> </div> </div> </div> </div> </div> <script type="text/javascript" src="/etc/designs/huawei-cbg-site/clientlib-campaign-v4/external-link.min.a429484055d1fddccad7a5822fe09568.js" defer></script> <div id="ec_live_chat" class="ec_live_chat" data-type="livechat"> <p class="hide_callnumber" style="display:none"></p> <style type="text/css"> .livechat-iframe-container { display: none; box-sizing: content-box; position: fixed; margin-left: 10px; right: 10px; bottom: 10px; z-index: 22222222222; max-width: 375px; width: calc(100% - 20px); height: 640px; padding-top: 50px; box-shadow: rgba(0, 0, 0, 0.25) 0px 4px 16px; border-radius: 3px 3px 0px 0px; background: #fff; 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background-repeat: no-repeat; background-position: center; background-size: 64px 64px; cursor: pointer; } .robot-icon-wap-text { position: fixed; bottom: -46px; right: -30px; width: auto; line-height: 18px; padding: 5px; background: rgba(255, 255, 255, 0.5); border-radius: 4px 4px 0 0; backdrop-filter: blur(4px); font-size: 14px; color: #000000; text-align: center; transform: rotate(-90deg); box-sizing: content-box; } .robot-icon-wap-text:after { content: ""; position: absolute; top: 0; left: 0; right: 0; bottom: 0; background-color: rgba(255, 255, 255, 0.5); border-radius: 4px 4px 0 0; z-index: -1; } .robot-icon-click { position: fixed; bottom: 24px; right: 12px; width: 48px; height: 48px; border-radius: 30px; overflow: hidden; background-image: url('/etc/designs/huawei-cbg-site/images/ecommerce/livechat/Europe-and-America.png'); background-repeat: no-repeat; background-position: center; background-size: 48px 48px; } html[dir="rtl"] .robot-icon { left: 24px; right: auto; } html[dir="rtl"] .robot-icon-wap-text { left: -30px; right: auto; border-radius: 4px 0 0 4px; } html[dir="rtl"] .robot-icon-wap-text:after { border-radius: 4px 0 0 4px; } html[dir="rtl"] .robot-icon-click { left: 12px; right: auto; } .is-pc-icon { display: none; } @media screen and (max-width: 768px) { .robot-icon { bottom: 100px; } } </style> <script type="text/javascript"> /** * 是否是App嵌入WebView * @returns {*} */ function liveChatInWebView() { return window.integrationJsInterface || window.integrationJsInterfaceWebview || window.hicareJsInterface || window.kocJsInterface || window.fansJSInterface; } window.isFirstClickIcon = true; var liveChatParams = ecCom.getLiveChatParams(); var livechatIframeContainerH = window.innerHeight || 800; var bodyH = 0.7 * livechatIframeContainerH; var $livechatIframeContainer = $('.livechat-iframe-container'); if (!$livechatIframeContainer.length) { var robotIconHtmlStr = liveChatParams.robotIconHtmlStr || ''; var livechatHtmlStr = '<div class="livechat-iframe-container" style="height:' + bodyH + 'px;min-height:470px;max-height:700px;">' + '<div class="livechat-iframe-header">Willkommen beim Kundenservice<span id="closeLiveChatBtn"></span></div>' + '<iframe src="https://celia-de.consumer.huawei.com/?botcode=50089&oneTrust=true" scrolling="no" frameborder=0 style="width:100%;height:100%;">' + '</iframe>' + '</div>' if(!liveChatInWebView()) { $('body').append($(robotIconHtmlStr)); } // 设置wap端contact us文案位置 ecCom.setWapRobotOffset(); $('.contact-online a').click(function () { $('.livechat-iframe-container').show(); // 设置本地缓存 window.localStorage.setItem('livechatIframe', "open"); }) if(pageCategory && (pageCategory=='homepage' || pageCategory=='product-listing' || pageCategory=='sitemap' || pageCategory=='mobileservices' || pageCategory=='wearables' || pageCategory=='product-detail' || pageCategory=='emui-12' || pageCategory=='emui' || pageCategory=='harmonyos' || pageCategory=='harmonyos-3' || pageCategory=='harmonyos-2' || pageCategory=='product-detail_specs' || pageCategory=='press' || pageCategory=='about-us' || pageCategory=='sustainability' || pageCategory=='campaign' || pageCategory=='stories' || pageCategory=='smart-office')){ $('#robotIcon').hide(); } // 悬浮图标点击 $('#robotIcon').click(function () { if ($(".livechat-iframe-container").length === 0) { $('body').append($(livechatHtmlStr)); $('#closeLiveChatBtn').on('click', function () { $('.livechat-iframe-container').hide(); // 本地缓存删除 window.localStorage.setItem('livechatIframe', ""); }) } // wap点过一次后客服人脸常驻 ecCom.wapRobotToggle(); $('.livechat-iframe-container').show(); // 设置本地缓存 window.localStorage.setItem('livechatIframe', "icon-open"); }) $('a.contact-online').on('click', function () { $('.livechat-iframe-container').show(); // 设置本地缓存 window.localStorage.setItem('livechatIframe', "a-open"); }) //页面unload的时候删除 window.addEventListener('onunload', function () { window.localStorage.setItem('livechatIframe', ""); }) //页面变化的时候删除 window.addEventListener('resize', function () { var containerH = window.innerHeight || 800; var changeH = 0.7 * containerH; if (document.getElementsByClassName('livechat-iframe-container')[0]) { document.getElementsByClassName('livechat-iframe-container')[0].style.height = changeH + 'px'; } else { $livechatIframeContainer.css('height', changeH + 'px'); } }) } // 页面底部入口脚本 live chat文字入口 var $v3SupportOnline = $('.v3-support-online'); if ($v3SupportOnline && $v3SupportOnline.length) { $('.v3-support-online').click(function () { $('.contact-online a').click(); }) } </script> </div> <meta name="CBG_DOC_ID" content="DE_SHOP_RETURN-POLICY"/> <meta name="CBG_SITE_CODE" content="DE"/> <meta name="CBG_LANGUAGE_CODE" content="de-de"/> <meta name="CBG_DOC_CATEGORY" content="consumer_privacy"/> <meta name="CBG_DOC_SUBCATEGORY"/> <meta name="CBG_DOC_THIRDCATEGORY"/> <meta name="CBG_DOC_TYPE"/> <meta name="CBG_DRETITLE" content="Rückgaberichtlinie"/> <meta name="CBG_DOC_KEYWORDS" content="Huawei return policy, Huawei Germany return policy, Huawei Germany store return"/> <meta name="CBG_DOC_DESCRIPTION" content="Finde hier alle Informationen rund um die Themen Rücksendung und Rückerstattung im HUAWEI Deutschland Shop. "/> <meta name="CBG_DOC_IMAGE"/> <meta name="CBG_DREDATE" content="2024-09-06 21:32:25"/> <meta name="CBG_DOC_URL" content="https://consumer.huawei.com/de/shop/return-policy/"/> <meta name="CBG_DOC_FILE"/> <meta name="CBG_DOC_FILE_NAME"/> <meta name="CBG_APPLICABLE_REGION" content="DE"/> <script type="text/javascript" src="/etc/designs/huawei-cbg-site/incompressible-libs.min.6c1b777f40628af86c70677b4da4b215.js"></script> <script type="text/javascript" src="/etc/designs/huawei-cbg-site/clientlib-campaign-v4/base-built.min.20783f3daa4b6b70683c2ad8ebf97160.js"></script> <script type="text/javascript" src="/etc/designs/huawei-cbg-site/clientlib-campaign-v4/common-v4.min.c77538833d590fa47c4e337db2127535.js"></script> <input type="hidden" id="hide-spu-questionnaire" value="0"/> </body> </html>

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