Officiële ondersteuning voor join.me

<!DOCTYPE html> <html lang="nl"> <head> <meta charset="UTF-8"> <title>Officiële ondersteuning voor join.me - Support voor join.me</title> <link rel="canonical" href="https://support.goto.com/nl/joinme"> <meta name="description" content="GoTo-support staat klaar om u te helpen! Bekijk Help-artikelen, instructievideo’s, gebruikershandleidingen en andere informatiebronnen voor meer informatie over het gebruik van join.me. " /> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="google-site-verification" content="qdVoG001pinniM-r4Oqd3g4wrZmTC1YqYfafUSNOjZE"> <meta name="robots" content="index, follow"> <meta name="product_id" content="joinme"> <meta name="product_name" content="join.me"> <meta property="og:title" content="Officiële ondersteuning voor join.me"> <meta property="og:description" content="GoTo-support staat klaar om u te helpen! Bekijk Help-artikelen, instructievideo’s, gebruikershandleidingen en andere informatiebronnen voor meer informatie over het gebruik van join.me. "> <meta property="og:url" content="https://support.goto.com/nl/joinme"> <meta property="twitter:card" content="summary"> <meta property="twitter:title" content="Officiële ondersteuning voor join.me"> <meta property="twitter:description" content="GoTo-support staat klaar om u te helpen! Bekijk Help-artikelen, instructievideo’s, gebruikershandleidingen en andere informatiebronnen voor meer informatie over het gebruik van join.me. "> <meta property="twitter:url" content="https://support.goto.com/nl/joinme"> <link rel="icon" href="https://assets.cdngetgo.com/dims4/default/a846a22/2147483647/thumbnail/128x128/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2Fd6%2F6b%2F3dbadf6247ab8118e84888e944bd%2Fjoinme.png" type="image/x-icon"> <link rel="preload" href="/assets/fonts/lato/Lato-Regular2.woff2" as="font" type="font/woff2" crossorigin /><link rel="preload" href="/assets/fonts/lato/Lato-Bold2.woff2" as="font" type="font/woff2" crossorigin /><link rel="preload" href="/assets/fonts/lato/Lato-Light2.woff2" as="font" type="font/woff2" crossorigin /><link rel="preload" href="/assets/fonts/lato/Lato-Semibold.woff2" as="font" type="font/woff2" crossorigin /><link rel="preload" href="/assets/fonts/lato/Lato-Italic.ttf" as="font" type="font/ttf" crossorigin /><link rel="preload" href="/assets/fonts/togo/togoicons.ttf" as="font" type="font/ttf" crossorigin /><link rel="preload" href="/assets/fonts/togo/togoicons.woff" as="font" type="font/woff" crossorigin /><link rel="preload" href="https://assets.cdngetgo.com/resource/assets/images/care/all_product_logos/color_icons_no_text.28b9f3f5418108a52d30cadc362b82b9.svg" as="image" /><link /><link rel="stylesheet" type="text/css" href="https://assets.cdngetgo.com/resource/assets/styles/care/main.min.c56b91b94878d8e5774f66887c0cb4d1.gz.css" /> <script type="text/javascript" src="https://assets.cdngetgo.com/resource/assets/scripts/libs/plugins/lscache.min.e76c49b68c5c8ba2cc42f161befe6778.gz.js" id="lsCache"></script>  <script async="async" src="//consent.trustarc.com/notice?domain=goto.com&c=teconsent&js=nj&noticeType=bb&gtm=1&text=true&language=""" crossorigin=""> </script>   <script> (function(w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src = 'https://www.googletagmanager.com/gtm.js?id=' + i + dl; f.parentNode.insertBefore(j, f); })(window, document, 'script', 'dataLayer', 'GTM-TJ3FRGN'); try { sessionStorage.setItem("currentPage", window.location.href); } catch (error) {} </script>  <script> const googleAdUrl = 'https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js'; try { fetch(new Request(googleAdUrl)).catch(_ => dataLayer.push({'event':'AdBlocker'})); } catch (e) { dataLayer.push({'event':'AdBlocker'}); } </script> </head> <body class="care product-id-joinme has-goto-design joinme" > <script type="text/javascript"> //sets up a global namespace to contain data coming from BrightSpot that is to be used in javascript files. //flush out expired user data lscache.flushExpired(); window.bspot = { apis: { "identityApiUrl" : "https://iam.servers.getgo.com/identity/v1/Users/me", "billingApiUrl" : "https://ggc-gateway-prod.servers.getgo.com/rest/v1", "avatarApiUrl" : "https://avatars.servers.getgo.com/", "telemetryURL" : "https://telemetry.servers.getgo.com", "loggedInUrl" : "https://authentication.logmeininc.com/rest/loggedIn" }, authConfigurations: { "lastPassConfig" : { "authority" : "https://auth.lastpass.com", "automaticSilentRenew" : true, "client_id" : "csp", "clockSkew" : 300, "filterProtocolClaims" : true, "loadUserInfo" : false, "monitorAnonymousSession" : false, "monitorSession" : false, "post_logout_redirect_uri" : "https://support.lastpass.com/home", "redirect_uri" : "https://support.lastpass.com/carelastpassredirect", "response_type" : "code", "revokeAccessTokenOnSignout" : true, "scope" : "openid offline_access me", "validateSubOnSilentRenew" : true }, "clsConfig" : { "loginUrl" : "https://accounts.logme.in/login.aspx", "logOutUrl" : "https://accounts.logme.in/logout.aspx" }, "useProductIdForPhoneList" : true, "identityConfig" : { "clientId" : "4db56bcd-ec6d-4d87-aa36-0a5abc611e19", "homepageUrl" : "https://support.logmeininc.com", "redirectUrl" : "https://support.goto.com/careredirectpage", "authurl" : "https://authentication.logmeininc.com" } }, boldDictionary:{ "survey.title" : "Was dit artikel behulpzaam?", "survey.thanks" : "Dank u!", "survey.yes" : "Ja", "survey.no" : "Nee", "survey.dialogTitle" : "Het spijt ons dat te horen!", "survey.submit" : "Verzenden", "search.noResults" : "Geen resultaten voor {QUERY}. Probeer een andere formulering of vraag een agent.", "sharing.title" : "Kopieer dit antwoord", "sharing.clipboard" : "Kopieer naar klembord", "sharing.email" : "Deel via e-mail", "ok" : "Oke", "cancel" : "annuleren", "cnf.initialText" : "Typ je vraag hier...", "search.clearSearchQuery" : "Zoekopdracht wissen", "feedback.missingOrIncorrectInfo" : "Inhoud is onnauwkeurig of ontbreekt", "feedback.dismiss" : "Feedbackgedeelte sluiten", "feedback.incorrectSearchResult" : "Geen relevante resultaten behaald", "thumbs.dialogTitle" : "Wat is er mis met dit antwoord?", "ticket.chooseFile" : "Kies bestand...", "ticket.dismiss" : "Ticketgedeelte sluiten" }, boldStrings:{ "callMeTabTitle" : "Bel me", "callSupportTabTitle" : "Telefonisch contact opnemen met support", "callMeHeading" : "Geef uw e-mailadres, telefoonnummer en aanvullende informatie over het gesprek op voordat u op ‘Bel me’ klikt. De eerstvolgende beschikbare supportmedewerker neemt telefonisch contact met u op.</P>", "callMeWaitTimePrefix" : "De huidige wachttijd totdat je wordt teruggebeld is:", "callMeWaitTimeLessThanHalfAMinute" : "Minder dan 30 seconden", "callMeWaitTimeLessThanOneMinute" : "Minder dan één minuut", "callMeWaitTimeLessThanFiveMinutes" : "Minder dan vijf minuten", "callMeWaitTimeLessThanTenMinutes" : "Minder dan tien minuten", "callMeWaitTimeMoreThanTenMinutes" : "langer dan normaal. momenteel meer dan 10 minuten", "w2c2cHeadinig" : "Help ons door hieronder extra informatie op te geven zodat we u sneller van dienst kunnen zijn. ", "w2c2cSubHeadinig" : "Als u deze stap liever overslaat, hebben we iets meer extra tijd nodig om uw identiteit te verifiëren wanneer u telefonisch contact met ons opneemt.", "formKeyName" : "Naam", "formKeyEmail" : "E-mailadres voor account", "formKeyPhone" : "Telefoon", "callMePhoneSelectOptions" : "-Selecteer,+1-(VS en Canada),+61-(Australië),+43-(Oostenrijk),+375-(Wit-Rusland),+32-(België),+55-(Brazilië),+359-(Bulgarije),+56-(Chili),+57-(Colombia),+420-(Tsjechië),+45-(Denemarken),+358-(Finland),+33-(Frankrijk), +49-(Duitsland),+30-(Griekenland),+502-(Guatemala),+852-(Hong Kong),+36-(Hongarije),+91-(India),+353-(Ierland),+972-(Israël),+39-(Italië),+81-(Japan),+965-(Koeweit),+371-(Letland),+352-(Luxemburg),+230-(Mauritius),+373-(Moldavië), +52-(Mexico),+31-(Nederland),+64-(Nieuw-Zeeland),+47-(Noorwegen),+507-(Panama),+51-(Peru),+63-(Filipijnen),+48-(Polen),+351-(Portugal),+40-(Roemenië),+7-(Rusland),+250-(Rwanda),+966-(Saoedi-Arabië), +65-(Singapore),+381-(Servië),+421-(Slowakije),+27-(Zuid-Afrika),+34-(Spanje),+46-(Zweden),+41-(Zwitserland),+66-(Thailand),+90-(Turkije),+380-(Oekraïne),+44-(Verenigd Koninkrijk),+84-(Vietnam)", "formKeySubject" : "Reden voor telefoongesprek", "callMeSubjectOptions" : "Selecteer,Facturering,Sales,Support", "formKeyQuestion" : "Beschrijving", "closeForm" : "Sluiten", "callMeResponseHeading" : "Bedankt! We bellen u op het nummer: ", "callMeResponseSubHeading" : "We proberen u één keer te bellen. Als u onze oproep mist, moet u het formulier ‘Bel me’ opnieuw invullen om een nieuw gesprek te starten.", "callMeResponseNote" : "Let op: Alle gesprekken worden opgenomen en gevolgd ten behoeve van de kwaliteitsbewaking.", "caseNumber" : "Casenummer:", "w2c2cResponseHeading" : "Bedankt! <b>Neem telefonisch contact met ons op</b>, en geef het ticketnummer hieronder door. <br>Let op: u moet telefonisch contact opnemen om het verzoek in te dienen.", "w2c2cCountrySelect" : "Land", "w2c2cTollFree" : "Gratis:", "w2c2cLongDistance" : "Interlokaal:", "formError" : "Voer geldige gegevens in.", "tierSelectorHeading" : "Geef een naam en e-mailadres op", "errorPage" : "Er is een fout opgetreden bij het verwerken van uw verzoek. Dien een nieuw formulier in.", "skipThisStepButton" : "Deze stap overslaan", "getNumberButton" : "Telefoonnummer opvragen", "createTicketInsteadButton" : "Stuur ons een e-mail", "freeTierBillingFormTitle" : "Ondersteuning bij facturering", "freeTierBillingFormHeader" : "<b>We zijn er om u te helpen bij uw upgrade.</b> Als dit geen factureringsprobleem is en u technische assistentie nodig heeft, klikt u op ‘Terug’ om uw opties te bekijken. <br>Problemen met betrekking tot facturering worden doorgaans binnen 24 tot 48 uur behandeld.", "backButton" : "Terug", "callMeNotAvailable" : "<b>We kunnen u op dit moment helaas niet bellen. Gebruik het telefoonnummer en het onderstaande ticket om contact op te nemen met de supportafdeling. Onze excuses voor het ongemak.</b>", "callMeGoodOptionLabel" : "Een goede keuze: ", "callMeBestOptionLabel" : "De beste keuze: ", "fallbackFormHeader" : "We kunnen u op dit moment helaas niet bellen. Gebruik het webformulier om contact op te nemen met de supportafdeling. Onze excuses voor het ongemak.", "lastPassFreeWebformHeader" : "Neem contact op met support", "lastPassFreeWebformUpgradeHeader" : "Upgraden voor persoonlijke ondersteuning", "lastPassFreeWebformUpgradeText" : "Voor 24/7 persoonlijke ondersteuning van het LastPass-team kunt u overwegen te upgraden naar Premium of Families.", "lastPassFreeWebformUpgradeLink" : "https://www.lastpass.com/lp/premium-vs-families", "lastPassFreeWebformUpgradeLinkText" : "Upgrademogelijkheden bekijken", "lastPassFreeWebformBillingText" : "Problemen met upgraden of verlengen? Als u factureringsproblemen ondervindt met uw betaalde abonnement, helpen we u graag.", "lastPassFreeWebformBillingLinkText" : "Een factureringsprobleem indienen", "lastPassFreeWebformSupportCenterHeader" : "Supportcentrum", "lastPassFreeWebformSupportCenterText" : "Doorzoek onze uitgebreide verzameling van Help-artikelen en informatiebronnen voor antwoorden op uw vragen. Probeer de vraag zo nodig algemener te formuleren.", "lastPassFreeWebformSupportCenterBackToSearch" : "Terug naar zoeken", "lastPassFreeWebformCommunityHeader" : "LastPass-community", "lastPassFreeWebformCommunityText" : "De meeste vragen kunnen worden beantwoord door artikelen te bekijken en andere gebruikers te raadplegen in onze interactieve LastPass-community.", "lastPassFreeWebformCommunityJoinConversationLink" : "https://community.logmein.com/t5/LastPass/ct-p/LastPass", "lastPassFreeWebformCommunityJoinConversationLinkText" : "Deelnemen aan het gesprek", "gotoResolveFreeWebformHeader" : "Neem contact op met support", "gotoResolveFreeWebformUpgradeHeader" : "Upgraden voor persoonlijke ondersteuning", "gotoResolveFreeWebformUpgradeText" : "Voor 24/7 persoonlijke ondersteuning van het GoTo Resolve-team, kunt u upgraden naar Basic of Standard.", "gotoResolveFreeWebformUpgradeLink" : "https://www.goto.com/it-management/pricing/resolve", "gotoResolveFreeWebformUpgradeLinkText" : "Upgrademogelijkheden bekijken", "gotoResolveFreeWebformSupportCenterHeader" : "Supportcentrum", "gotoResolveFreeWebformSupportCenterText" : "Doorzoek onze uitgebreide verzameling van Help-artikelen en informatiebronnen voor antwoorden op uw vragen. Probeer de vraag zo nodig algemener te formuleren.", "gotoResolveFreeWebformSupportCenterBackToSearch" : "Terug naar zoeken", "gotoResolveFreeWebformCommunityHeader" : "GoTo Resolve-community", "gotoResolveFreeWebformCommunityText" : "De meeste vragen kunnen worden beantwoord door artikelen te bekijken en andere gebruikers te raadplegen in onze interactieve GoTo Resolve-community.", "gotoResolveFreeWebformCommunityJoinConversationLink" : "https://community.logmein.com/t5/GoTo-Resolve/ct-p/GoTo_Resolve", "gotoResolveFreeWebformCommunityJoinConversationLinkText" : "Deelnemen aan het gesprek", "callMePhoneOptionText" : "Telefonische ondersteuning", "callMeEmailOptionText" : "E-mailondersteuning (kan tot 48 uur duren)", "callMeChatOptionText" : "Live chat (indien beschikbaar)", "placeholderEmail" : "E-mailadres", "placeholderDescription" : "Extra details toevoegen (optioneel) ", "allFormsAttachmentsLabel" : "Bijlagen toevoegen (optioneel)", "contactUsFormAttachmentsButton" : "hechten", "intakeFormHeadingSub" : "Ga naar de pagina Mijn Cases om de status van een bestaande aanvraag te bekijken. Geen open aanvraag? Stuur het onderstaande formulier in.", "callMeFormHeading" : "De optie 'Bel me' is de snelste manier om ondersteuning te krijgen van ons supportteam.", "callMeFormHeadingSub" : "Geef uw e-mailadres, telefoonnummer en aanvullende informatie over het gesprek op voordat u op ‘Bel me’ klikt. De eerstvolgende beschikbare supportmedewerker neemt telefonisch contact met u op.", "callMeFormSubmitButton" : "Bel me", "web2CallFormHeading" : "Help ons u beter van dienst te zijn door onderstaande informatie op te geven!", "web2CallFormHeadingSub" : "Als u deze stap liever overslaat, hebben we extra tijd nodig om uw identiteit te verifiëren wanneer u telefonisch contact met ons opneemt.", "web2CallFormSupportMessaging" : "Onze agenten kunnen u de klok rond ondersteunen in het Engels, Spaans en Portugees. Als u ondersteuning nodig heeft in het Frans, Italiaans of Duits, zijn onze agenten beschikbaar tussen 8:30 en 17:00 UTC+2.", "web2CallFormIssueDetailsLabel" : "Details van probleem (optioneel)", "web2CallFormIssueDetailsPlaceholder" : "Details toevoegen", "web2CallFormSubmitButton" : "Telefoonnummer opvragen", "web2CallFormSkipSubmitButton" : "Deze stap overslaan", "web2CallFormWaitTimeErrorHeading" : "", "web2CallFormWaitTimeErrorHeadingSub" : "Please complete this form and we will provide you the correct phone number to dial. ", "emailFormHeading" : "Bedankt!", "emailFormHeadingSub" : "Geef wat extra informatie op om ons te helpen u beter van dienst te zijn.", "emailFormPhoneNumberLabel" : "Telefoonnummer toevoegen", "emailFormPhoneNumberPlaceholder" : "Telefoonnummer", "emailFormSelectLocationLabel" : "Selecteer uw locatie", "emailFormSelectLocationDefaultOption" : "Anders", "emailFormLocationLabel" : "Voer uw locatie in", "emailFormLocationPlaceholder" : "Land", "emailFormIssueDetailsLabel" : "Details van het probleem", "emailFormIssueDetailsPlaceholder" : "Details toevoegen", "emailFormSubmitButton" : "Stuur ons een e-mail", "callMeFormResponseHeading" : "Bedankt! We bellen u op het nummer: ", "callMeFormResponseHeadingSub" : "We proberen u één keer te bellen. Als u onze oproep mist, moet u het formulier ‘Bel me’ opnieuw invullen om een nieuw gesprek te starten.", "callMeFormResponseNote" : "Let op: Alle gesprekken worden opgenomen en gevolgd ten behoeve van de kwaliteitsbewaking.", "web2CallFormResponseHeading" : "Bedankt! <strong>Neem telefonisch contact met ons op</strong>, en geef het ticketnummer hieronder door.", "web2CallFormResponseHeadingSub" : "Let op: U moet telefonisch contact met ons opnemen om het verzoek in te dienen.", "web2CallFormResponseSelectCountryLabel" : "Land", "web2CallFormResponseTollFree" : "Gratis:", "web2CallFormResponseLongDistance" : "Interlokaal: ", "emailFormResponseHeading" : "Bedankt!", "emailFormResponseHeadingSub" : "We hebben uw inzending is in goede orde ontvangen.", "formValidationRequired" : "Vereist veld", "formValidationInvalidEmail" : "Ongeldig e-mailadresformaat", "formValidationInvalidPhoneNumber" : "Ongeldige indeling telefoonnummer", "formValidationInvalidAttachmentsQuantity" : "You can only attach up to %%attachments%% file per ticket", "formValidationInvalidAttachmentsSize" : "De totale bestandsgrootte mag niet groter zijn dan 20 MB", "formValidationInvalidAttachmentsAllowedTypes" : "Toegestane bestandsindelingen: PDF, DOC, DOCX, XLS, XLSX, PPT, PPTX, CSV, TXT, PNG, JPEG, JPG, GIF, BMP, SVG, MP3, MP4, WAV, MOV, AVI, MKV, WEBM, FLV, QT, ZIP", "formValidationAttachmentsAccept" : "'.pdf','.doc','.docx','.xls','.xlsx','.ppt','.pptx','.csv','.txt','.png','.jpeg','.jpg','.gif','.bmp','.svg','.mp3','.wav','.mp4','.mov','.avi','.mkv','.webm','.flv','.qt','.zip'", "formValidationInvalidCallMeFormPhoneNumberLength" : "Invalid phone number length", "lastPassFreeWebformSupportCenterBackToSearchLink" : "https://support.lastpass.com/", "lastPassFreeWebformSupportCenterBackToSearchText" : "Terug naar zoeken", "gotoResolveFreeWebformSupportCenterBackToSearchLink" : "https://support.goto.com/resolve", "gotoResolveFreeWebformSupportCenterBackToSearchText" : "Terug naar zoeken", "defaultArticleMetadata" : "None", "alertPlaceholder" : "Meldingen", "closeIconPlaceholder" : "Close this alert banner.", "alertHeading" : "Notifications", "alertCloseText" : "Sluiten", "alertEmptyTitle" : "Geen meldingen", "alertEmptyDescription" : "Nieuwe meldingen worden hier weergegeven", "intakeNextButton" : "Volgende", "supportOptionSelectionLabel" : "Kies uw contactmethode", "allFormsAttachmentsButton" : "Bijlage toevoegen (optioneel)", "contactUsLoadingText" : "Bezig met laden", "callMeSubmitButton" : "Call me", "web2CallSubmitButton" : "Get phone number", "emailContactSubmitButton" : "Email us", "contactUsSelectSubjectOptions" : "[{\"text\": \"Selecteer\", \"value\": \"\"}, {\"text\": \"Facturering\", \"value\": \"Billing\"}, {\"text\": \"Account\", \"value\": \"Support\"}] ", "contactUsFormHeading" : "Als u ons een paar gegevens verstrekt, geven we u de opties voor contact.", "contactUsFormSelectProductLabel" : "Selecteer het product waarvoor u ondersteuning nodig heeft", "contactUsFormSelectProductDefaultOption" : "Product selecteren", "contactUsFormNameLabel" : "Name", "contactUsFormUserNamePlaceholder" : "Volledige naam", "contactUsFormEmailAddressLabel" : "E-mailadres", "contactUsFormEmailAddressPlaceholder" : "E-mailadres toevoegen", "contactUsFormSelectPhoneNumberPrefixLabel" : "Telefoonnummer", "contactUsFormPhoneNumberPlaceholder" : "(000) 000-0000", "contactUsFormSelectSubjectLabel" : "Selecteer uw reden om contact op te nemen met support", "contactUsFormIssueDetailsLabel" : "Details van probleem", "contactUsFormIssueDetailsPlaceholder" : "Extra details toevoegen", "contactUsFormSubmitButton" : "Doorgaan", "contactUsNextButton" : "Next", "callMeOptionTitle" : "Call Me", "callSupportOptionTitle" : "Call Support", "emailSupportOptionTitle" : "Support per e-mail", "contactUsFormLoggedInHeading" : "U kunt de status van een bestaande ondersteuningsaanvraag voor het geselecteerde product controleren op de pagina <a>Mijn aanvragen</a>. Heeft u geen zaak open? Verstuur onderstaand formulier.", "contactUsFormLoggedOutHeading" : "Als u een account heeft, kunt u inloggen en de status van een bestaand supportticket controleren op de pagina <a>MijnCases</a>. Heeft u geen zaak open? Verstuur onderstaand formulier.", "contactUsFormSelectCustomerRoleLabel" : "Select your role", "formValidationInvalidLength" : "Invalid length", "customerRoleSelectOptions" : "[{\"text\": \"Selecteer je rol:\", \"value\": \"\"},{\"text\":\"Organisator\", \"value\": \"Organizer\"},{\"text\": \"Deelnemer\", \"value\": \"Attendee\"},{\"text\": \"Overig\", \"value\": \"Other\"}] ", "formValidationAttachments" : "1", "formValidationMiradoreAttachments" : "10", "customerRoleSelectOptionsGTC" : "[{\"text\": \"Selecteer\", \"value\": \"\"},{\"text\":\"Suberbeheerder/beheerder\", \"value\": \"Super admin/Admin\"},{\"text\": \"Partner / Vennoot\", \"value\": \"Partner\"},{\"text\": \"Gebruiker\", \"value\": \"User\"},{\"text\": \"Overig\", \"value\": \"Other\"}]", "contactUsFormSelectCustomerRoleGTCLabel" : "Select your role:", "contactUsFormSelectCustomerRoleGTCNotif" : "Most requests (troubleshooting, system changes, etc.) require admin permissions. Please ensure your admin is available for the call.", "contactUsFormSelectCustomerRoleGTCNotifCallMe" : "We recommend selecting \"Call Support\" so you and your admin can call together at your convenience.", "machineTranslationBanner" : "<div id=\"machine-translated-banner\">\r\n <div class=\"banner-container\">\r\n <div class=\"banner-icon\"> <img src=\"https://assets.cdngetgo.com/62/40/b1ee6cb34d45a7d9b89030812a9a/globe.svg\" alt=\"Wereldbol-pictogram\" /> </div>\r\n <div class=\"banner-text\">\r\n <p> <b> <span>Dit artikel is een machinevertaling. U kunt de</span> <a href=\"linktoenglisharticle\" id=\"mt-english-article-link\" title=\"English version of the article here\"> Engelse versie van het artikel hier openen</a> </b> </p>\r\n <p><i>Help ons de vertaling te verbeteren door de onderstaande enquête in te vullen.</i></p>\r\n </div>\r\n <div class=\"banner-chevron\" id=\"banner-show-legal\">\r\n <div id=\"chevron-arrow\" class=\"down\"> </div>\r\n </div>\r\n </div> <hr/> <div class=\"banner-legal\" id=\"banner-legal\">\r\n <p> <i> <a href=\"linktoLegal\" title=\"Click here for legal\" id=\"mt-banner-link-to-legal\">De officiële versie van deze content is in het Engels.</a> Een deel van de GoTo-documentatie is met een machine vertaald om de toegangkelijkheid voor gebruikers te vergroten. GoTo heeft geen controle over de content die op deze manier is vertaald. De content kan daarom fouten, onnauwkeurigheden, of ongepaste taal bevatten. Er wordt geen garantie gegeven, noch expliciet noch impliciet, voor de nauwkeurigheid, betrouwbaarheid, geschiktheid of juistheid van een vertaling van het Engelse origineel naar een andere taal, noch kan GoTo verantwoordelijk worden gehouden voor schade of problemen die voortvloeien uit uw gebruik van deze machinaal vertaalde content of uw vertrouwen in deze content. </i> </p>\r\n </div>\r\n</div>", "machineTranslationBannerAlternate" : "", "machineTranslationLegalURL" : "https://www.goto.com/nl/company/legal", "callSupportWaitTimePrefix" : "Current wait time is: ", "contactUsSuggestedArticles" : "Gesuggereerde artikelen", "contactUsSuggestedArticlesDescription" : "Hier verschijnen artikelen als je iets invoert in het veld Details over het probleem" }, cmsDictionary: {"jsStrings":{"urlna":"URL niet beschikbaar","phoneNumberNotAvailable":"Niet beschikbaar","departmentValuesInEnglish":"ondersteuning bij facturering, ondersteuning bij betaling","loggedInHeading":"Hallo {name}, hoe kunnen we u helpen? 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coveoContactUsToken: "xxb7e5e514-53aa-45f4-ba89-47d31cea918f", coveoSuggestedArticlesToken: "xx1e6b3a83-3766-4bbb-b612-4eeffa5db6b6", crossDomainDataSites: { "baseDomain": "https://support.logmeininc.com", "guestDomains": [ "https://care.logmeininc.com", "https://support.logmeinrescue.com", "https://support.goto.com", "https://support.logmeininc.com", "https://help.gotoassist.com", "https://support.grasshopper.com", "https://support.bold360.com", ] }, debugMessage:"", expirationValue: 3600000, isBoldTemplate: false, authService: "Identity_Svc", isProductPage: true, isNoBold: true, language:"nl", languageFullName:"Dutch", launchDarklyTests: [], localizedLangName:"Nederlands", loggedInHeading: "Hi {name}! How can we help you?", nanorepScripts:{ "nanorepFormSubmissionScript" : "/assets/scripts/care/stand-alone-scripts/nanorep-form-submission.js", "nanorepOnLoadScript" : "/assets/scripts/care/stand-alone-scripts/nanorep-onLoad-script.js" }, pageSupportedLanguages:"en,nl,fr,de,it,pt,es", product:"joinme", productClass:"joinme", productId:"joinme", productFullName:"join.me", productSupportedLanguages:"en,nl,fr,de,it,pt,es", recaptchaKey: "6Ld1RuIUAAAAAM2u6LHAAG29vsnyhPRwzsZ6Ofej", treeData: [], w2c2cEnabled: false }; </script> <div class="care-site-loader bg-loader"> <div class="care-spinner-wrapper"> <div class="care-spinner"></div> </div> </div> <script type="text/javascript">var utag_data = { "product" : "joinme", "site_product" : "joinme", "template" : "jm-homepage", "content_type" : "homepage", "language" : "nl", "language_code" : "nl", "website_country" : "us", "country_code" : "us", "visitor_geoip_country_code" : "SG", "country_code_ip" : "SG", "visitor_browser_language" : "en", "system_date_gmt" : "Sat, 23 Nov 2024 14:23:35 GMT", "system_date_pst" : "Sat, 23 Nov 2024 06:23:35 PST" } </script> <div class="care-content-wrapper is-hidden"> <div class="care-generic-banner info-banner hide" id="ie-end-support-banner"> <div class="banner-msg"> <span class="banner-icon info-banner-icon" title="Informative Icon " aria-hidden="true"></span> <p class="banner-error-msg">De supportsites van LogMeIn bieden geen ondersteuning meer voor de Internet Explorer-browser van Microsoft. Gebruik een ondersteunde browser (Chrome, FireFox of Edge) om er zeker van te zijn dat alle functies naar behoren werken.</p> </div> <button type="button" aria-label="sluiten" class="banner-exit-icon"> <span class="togo-icon togo-icon-closes" title="sluiten" aria-hidden="true"></span> </button> </div> <div class="care-generic-banner info-banner hide" id="safari-end-support-banner"> <div class="banner-msg"> <span class="banner-icon info-banner-icon" title="Info icon." aria-hidden="true"></span> <p class="banner-error-msg">De GoTo-supportsite biedt geen ondersteuning meer voor Safari 15. Upgrade je browser naar Safari 16 (of nieuwer) of wissel naar een ondersteunde browser zoals Google Chrome, Mozilla Firefox, of Microsoft Edge.</p> </div> <button type="button" aria-label="Close banner." class="banner-exit-icon"> <span class="togo-icon togo-icon-closes" title="Close banner." aria-hidden="true"></span> </button> </div> <div class="care-generic-banner marketing-banner hide" id=""> <div class="banner-msg"> <span class="banner-icon marketing-banner-icon" title="Info icon." aria-hidden="true"></span> <p class="banner-error-msg">GoTo Meeting offers the latest accessibility features. <a href="https://link.join.me/move-gtm-banner">Switch to GoTo Meeting</a> today!</p> </div> <button type="button" aria-label="Close banner." class="banner-exit-icon"> <span class="togo-icon togo-icon-closes" title="Close banner." aria-hidden="true"></span> </button> </div> <div class="hide" id="care-service-status-banner"> <span class="banner-icon" title="Service is Not Operational" data-infoicontext="Service is under Maintenance" aria-hidden="true"></span> <span class="banner-msg" data-infomsg="As part of our commitment to provide exceptional service and reliability to our customers, we are currently conducting service maintenance."> <span class="banner-error-msg">We are currently experiencing an unplanned outage for this product. </span> <a data-wa-link="" href="https://status.goto.com" title="Servicestatus weergeven" target="_blank">Servicestatus weergeven </a> </span> <span class="togo-icon togo-icon-closes exit-icon" title="Close this alert banner" aria-hidden="true"></span> </div> <header id="js-care-top-navigation" class="care-top-navigation" aria-label="Top Navigation" > <nav class="care-top-navigation__main-nav"> <ul class="care-top-navigation__menu" role="menu" > <li class="is-hidden hidden-lg"> <div id="js-care-top-navigation-userguide-menu" class="care-top-navigation__userguide-menu" > <button id="js-care-top-navigation-userguide-close-button" type="button" class="care-top-navigation__hamburger-button care-top-navigation__hamburger-button--close" > <i class="icon icon-close"></i> </button> </div> </li> <li class="is-hidden hidden-lg"> <div id="js-care-top-navigation-browse-tree-menu" class="care-top-navigation__browse-tree-menu care-browse-tree care-new-browse-tree" ></div> </li> <li class="care-top-navigation__logo-wrapper" role="menuitem" > <a class="care-top-navigation__logo" href="https://support.goto.com/nl/" title="Support" data-wa-link="" > <img src="https://assets.cdngetgo.com/33/bf/fd5cee6e43df92618e9683d9056c/goto-logo-black-yellow-h24px.svg" alt /> <span>Support</span> </a> </li> <li class="hidden-xs hidden-sm hidden-md" role="menuitem" > <a id="product-selector-dropdown" class="care-top-navigation__nav-link has-caret" href="#" title="Bladeren door producten" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" >Bladeren door producten</a > <div class="care-full-width-dropdown js-care-full-width-dropdown" aria-labelledby="product-selector-dropdown" > <span class="js-care-full-width-dropdown-close care-full-width-dropdown__close"></span> <section data-section="care-product-selector" class="goto-product-selector"> <div class="text-center header"> <h3 class="section-title">Ondersteuning per product bekijken</h3> </div> <div class="prod-containers"> <div class="prod-column-list"> <div class="prod-column-inner"> <div class="prod-column"> <div class="product-list"> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotoconnect" data-modal="close"><a data-wa-link="" href="/nl/connect" title="GoTo Connect">GoTo Connect </a></h3> </div> <div class="product-description">Alles-in-één-software voor telefonie, vergaderingen en berichten</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotomeeting" data-modal="close"><a data-wa-link="" href="/nl/meeting" title="GoTo Meeting">GoTo Meeting </a></h3> </div> <div class="product-description">Software voor video- en audiovergaderingen</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotowebinar" data-modal="close"><a data-wa-link="" href="/nl/webinar" title="GoTo Webinar">GoTo Webinar </a></h3> </div> <div class="product-description">Alles-in-één-software voor webinars en virtuele evenementen</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotomeeting" data-modal="close"><a data-wa-link="" href="https://support.goto.com/meeting#GoToRoom~gtm_room" title="GoTo Room">GoTo Room </a></h3> </div> <div class="product-description">Hardware voor vergaderruimten</div> </div> </div> </div> <div class="prod-column"> <div class="product-list"> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gototraining" data-modal="close"><a data-wa-link="" href="/nl/training" title="GoTo Training">GoTo Training </a></h3> </div> <div class="product-description">Software voor online trainingen</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="openvoice" data-modal="close"><a data-wa-link="" href="/nl/openvoice" title="OpenVoice">OpenVoice </a></h3> </div> <div class="product-description">Software voor audiovergaderingen</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="grasshopper" data-modal="close"><a data-wa-link="" href="https://support.grasshopper.com" title="Grasshopper">Grasshopper </a></h3> </div> <div class="product-description">Lichtgewicht systeem voor virtuele telefonie</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="joinme" data-modal="close"><a data-wa-link="" href="/nl/joinme" title="join.me">join.me </a></h3> </div> <div class="product-description">Software voor videovergaderingen</div> </div> </div> </div> <div class="prod-column"> <div class="product-list"> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="goto_resolve" data-modal="close"><a data-wa-link="" href="https://support.logmein.com/nl/resolve" title="GoTo Resolve">GoTo Resolve </a></h3> </div> <div class="product-description">IT-beheer & ondersteuning</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="goto_resolve_mdm" data-modal="close"><a data-wa-link="" href="/nl/resolve-mdm" title="GoTo Resolve MDM">GoTo Resolve MDM </a></h3> </div> <div class="product-description">MDM (beheer van mobiele apparaten)</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="pro" data-modal="close"><a data-wa-link="" href="https://support.logmein.com/nl/pro" title="Pro">Pro </a></h3> </div> <div class="product-description">Externe toegang tot apparaten</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="central" data-modal="close"><a data-wa-link="" href="https://support.logmein.com/nl/central" title="Central">Central </a></h3> </div> <div class="product-description">Monitoring en beheer op afstand</div> </div> </div> </div> <div class="prod-column"> <div class="product-list"> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="rescue" data-modal="close"><a data-wa-link="" href="https://support.logmeininc.com/nl/rescue/products" title="Rescue">Rescue </a></h3> </div> <div class="product-description">IT-ondersteuning op afstand</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotomypc" data-modal="close"><a data-wa-link="" href="https://support.logmeininc.com/nl/gotomypc" title="GoToMyPC">GoToMyPC </a></h3> </div> <div class="product-description">Externe toegang tot bureaublad</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotoassist_remote_support_4" data-modal="close"><a data-wa-link="" href="/nl/gotoassist/products" title="GoToAssist">GoToAssist </a></h3> </div> <div class="product-description">Software voor ondersteuning op afstand</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="hamachi" data-modal="close"><a data-wa-link="" href="/nl/hamachi" title="Hamachi">Hamachi </a></h3> </div> <div class="product-description">Gehoste VPN-dienst</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="remotelyanywhere" data-modal="close"><a data-wa-link="" href="https://support.logmeininc.com/nl/remotelyanywhere" title="RemotelyAnywhere">RemotelyAnywhere </a></h3> </div> <div class="product-description">Oplossing ter plaatse voor toegang op afstand</div> </div> </div> </div> </div> </div> </div> </section> </div> </li> </ul> </nav> <section class="CoveoSearchInterface care-top-navigation__search js-coveo-search-widget" data-design="new" style="display: none" > <div class="coveo-search-section"> <div id="js-coveo-searchbox-top-nav" class="CoveoSearchbox" data-placeholder="Typ hier uw vraag om te zoeken" data-query-suggest-character-threshold="1" ></div> </div> </section> <div class="care-top-navigation-mobile-browse-tree-categories is-hidden hidden-lg"> <button type="button" id="js-care-top-navigation-browse-tree-open-button" class="care-top-navigation-mobile-browse-tree-categories-button" > <img src="/assets/images/care/topnav/browse-categories.svg" /> Categorieën doorzoeken </button> </div> <div class="care-top-navigation-mobile-browse-tree-categories is-hidden hidden-lg"> <button type="button" id="js-care-top-navigation-userguide-open-button" class="care-top-navigation-mobile-browse-tree-categories-button" > <img src="/assets/images/care/topnav/browse-categories.svg" /> Deze gids doorzoeken </button> </div> <nav class="care-top-navigation__utility-nav"> <ul class="care-top-navigation__menu" role="menu" > <li class="hidden-lg service-status-link-li" role="menuitem" > <a class="care-top-navigation__nav-link care-top-navigation__service-status service-status-link is-mobile" target="_blank" data-wa-link="" href="https://status.goto.com" title="Servicestatus" > Servicestatus <span class="icon-placeholder" title="" data-plannedoutagetext="" data-outagetext="" ></span> </a> </li> <li id="js-care-alert-drawer-parent" class="care-alert-icon care-top-navigation__dropdown-menu-parent"> <a id="js-care-top-navigation-alert-drawer-opener" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" > <img src="/assets/images/care/topnav/bell.svg" class="care-alert-icon__image js-alert-icon" /> <img src="/assets/images/care/topnav/bell-clicked.svg" class="care-alert-icon__image-clicked js-alert-icon" /> <span id="js-alert-counter" class="care-alert-icon__counter is-hidden" ></span> </a> <div id="js-care-alert-drawer" class="care-alert-drawer care-top-navigation__dropdown-menu" role="menu" aria-labelledby="js-care-top-navigation-alert-drawer-opener" > <div class="care-alert-drawer__logo"> <span id="js-alert-drawer-heading" class="care-alert-drawer__heading" ></span> <span id="js-alert-drawer-close" class="care-alert-drawer__close" ></span> </div> <div id="js-alert-empty" class="care-alert-drawer__empty is-hidden" > <img src="/assets/images/care/alert-icons/empty-notifications.svg" /> <p id="js-empty-first-line" class="first-line" ></p> <p id="js-empty-second-line" class="second-line" ></p> </div> <div class="js-care-alert care-alert info-alert " data-id="00000193-076e-da8c-a5db-c7ee0f3c0000"> <img src="/assets/images/care/topnav/close.svg" class="js-alert-close care-alert__close" data-id="00000193-076e-da8c-a5db-c7ee0f3c0000"> <div class="care-alert__title"> <img src="/assets/images/care/alert-icons/info-alert.svg"> <span>Switch to GoTo Meeting</span> </div> <div class="care-alert__content"> <p class="care-alert__text">If you use accessibility features, we recommend switching to GoTo Meeting so you can always access the latest improvements, such as closed captioning, keyboard shortcuts, and more!</p> <div class="care-alert__links"> <div> <a data-wa-link="" href="https://link.join.me/move-gtm-notification" title="Learn how to switch to GoTo Meeting">Learn how to switch to GoTo Meeting </a> <img src="/assets/images/care/alert-icons/arrow_right.svg"> </div> <div> <a data-wa-link="" href="https://link.join.me/gtm-trial-notification" title="Try GoTo Meeting for 14 days" target="_blank">Try GoTo Meeting for 14 days </a> <img src="/assets/images/care/alert-icons/arrow_right.svg"> </div> </div> </div> </div> <div class="care-alert__divider" data-id="00000193-076e-da8c-a5db-c7ee0f3c0000" ></div> </div> </li> <li class="care-top-navigation__dropdown-menu-parent is-visible-non-authenticated is-visible-no-auth-configured has-flex-column"> <a class="js-care-top-navigation-language-dropdown-opener care-top-navigation__menu-link has-no-text" href="#language" title="Taal" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" data-test="navbar-right-links2" data-wa-link="" > <img class="care-top-navigation__language-dropdown-icon" src="/assets/images/care/topnav/icon-globe-outlined.svg" alt="Language selector icon" /> <img class="care-top-navigation__language-dropdown-icon has-open-state" src="/assets/images/care/topnav/icon-globe-filled.svg" alt="Language selector icon" /> <span class="js-dropdown-opener-text"></span> </a> <ul class="care-top-navigation__language-dropdown care-top-navigation__dropdown-menu" role="menu" aria-labelledby="js-care-top-navigation-language-dropdown" > <li role="menuitem"><a data-wa-link="" href="en" class="js-care-top-navigation-language js-care-top-navigation-language-en care-top-navigation__menu-link" data-test="navbar-language-en" title="English">English </a></li> <li role="menuitem"><a data-wa-link="" href="fr" class="js-care-top-navigation-language js-care-top-navigation-language-fr care-top-navigation__menu-link" data-test="navbar-language-fr" title="français">français </a></li> <li role="menuitem"><a data-wa-link="" href="it" class="js-care-top-navigation-language js-care-top-navigation-language-it care-top-navigation__menu-link" data-test="navbar-language-it" title="italiano">italiano </a></li> <li role="menuitem"><a data-wa-link="" href="de" class="js-care-top-navigation-language js-care-top-navigation-language-de care-top-navigation__menu-link" data-test="navbar-language-de" title="Deutsch">Deutsch </a></li> <li role="menuitem"><a data-wa-link="" href="es" class="js-care-top-navigation-language js-care-top-navigation-language-es care-top-navigation__menu-link" data-test="navbar-language-es" title="español">español </a></li> <li role="menuitem"><a data-wa-link="" href="pt" class="js-care-top-navigation-language js-care-top-navigation-language-pt care-top-navigation__menu-link" data-test="navbar-language-pt" title="português">português </a></li> <li role="menuitem"><a data-wa-link="" href="nl" class="js-care-top-navigation-language js-care-top-navigation-language-nl care-top-navigation__menu-link" data-test="navbar-language-nl" title="Nederlands">Nederlands </a></li> </ul> </li> <li class="hidden-xs hidden-sm hidden-md" id="js-care-top-navigation-contact-us-button" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/jm-contact" title="Neem contact op met Support" class="care-top-navigation__nav-link care-top-navigation__menu-link">Neem contact op met Support </a> </li> <li class="hidden-xs hidden-sm hidden-md service-status-link-li" role="menuitem" > <a class="care-top-navigation__nav-link care-top-navigation__service-status service-status-link" target="_blank" data-wa-link="" href="https://status.goto.com" title="Servicestatus" > Servicestatus <span class="icon-placeholder" title="" data-plannedoutagetext="" data-outagetext="" ></span> </a> </li> <li class="care-top-navigation__dropdown-menu-parent"> <a id="js-care-top-navigation-user-dropdown-opener" class="js-care-top-navigation-user-avatar care-top-navigation__user-avatar" href="#" title="Aanmelden" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" data-test="navbar-topright-links1" data-wa-link="" > <img id="js-desktop-avatar" class="dropdown-avatar hidden-xs hidden-sm hidden-md" src="/assets/images/care/topnav/default-user-avatar.jpg" alt="User Avatar" /> <img id="js-mobile-avatar" class="dropdown-avatar hidden-lg" src="/assets/images/care/topnav/icon-hamburger.svg" alt="User Avatar" /> </a> <ul id="js-care-top-navigation-user-dropdown" class="care-top-navigation__user-menu care-top-navigation__dropdown-menu" role="menu" aria-labelledby="js-care-top-navigation-user-avatar" > <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated is-visible-no-auth-configured"> <div class="care-top-navigation__mobile-header"> <a class="care-top-navigation__logo" href="https://support.goto.com/nl/" title="Support" data-wa-link="" > <img src="https://assets.cdngetgo.com/33/bf/fd5cee6e43df92618e9683d9056c/goto-logo-black-yellow-h24px.svg" alt /> <span>Support</span> </a> <button id="js-care-top-navigation-mobile-close" type="button" > <i class="icon icon-close"></i> </button> </div> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated is-visible-no-auth-configured care-top-navigation__divider"></li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/jm-contact" title="Neem contact op met Support" class="care-top-navigation__nav-link care-top-navigation__menu-link">Neem contact op met Support </a> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated"> <a class="care-top-navigation__nav-link care-top-navigation__menu-link" href="https://support.goto.com/" title="Browse Products" data-wa-link="" > Browse Products </a> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated" role="menuitem" > <a class="care-top-navigation__nav-link care-top-navigation__service-status service-status-link is-dropdown" target="_blank" data-wa-link="" href="https://status.goto.com" title="Servicestatus" > Servicestatus <span class="icon-placeholder" title="" data-plannedoutagetext="" data-outagetext="" ></span> </a> </li> <li class="is-visible-non-authenticated" role="menuitem" > <a id="js-care-top-navigation-sign-in" class="care-top-navigation__menu-link" href="#" title="Aanmelden" data-wa-link="" > Aanmelden </a> </li> <li class="hidden-lg care-top-navigation__divider"></li> <li class="hidden-lg"> <div class="js-care-top-navigation-user-avatar care-top-navigation__user-avatar care-top-navigation__user-avatar--mobile care-top-navigation__menu-link" title="Aanmelden" > <img id="js-dropdown-user-avatar" src="/assets/images/care/topnav/default-user-avatar.jpg" alt="User Avatar" /> <span></span> </div> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://link.goto.com/help-myaccount" title="Mijn account" data-wa-link="" > <i class="icon icon-person-outline"></i> <span>Mijn account</span> </a> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://link.goto.com/personal_info" title="Persoonlijke informatie" data-wa-link="" > <i class="icon icon-account-box"></i> <span>Persoonlijke informatie</span> </a> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://link.goto.com/sign_in_security" title="Aanmelden en beveiliging" data-wa-link="" > <i class="icon icon-lock"></i> <span>Aanmelden en beveiliging</span> </a> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://support.goto.com/joinme/mycases" target="_blank" title="Mijn cases" aria-label="Mijn cases" data-wa-link="" > <i class="icon icon-question-answer"></i> <span>Mijn cases</span> </a> </li> <li id="js-care-top-navigation-products-divider" class="care-top-navigation__divider" role="separator" ></li> <li class="is-hidden" role="menuitem" > <a id="js-care-top-navigation-account-admin" class="care-top-navigation__menu-link" href="https://link.goto.com/myaccount-ext-admin" title="Beheercentrum" data-wa-link="" > <i class="icon icon-people-alt"></i> <span>Beheercentrum</span> </a> </li> <li class="is-hidden" role="menuitem" > <a id="js-care-top-navigation-billing-admin" class="care-top-navigation__menu-link" href="" title="Factureringscentrum" data-wa-link="" > <i class="icon icon-cash-multiple"></i> <span>Factureringscentrum</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/myaccount-g2c" class="js-care-top-navigation-product-link care-top-navigation__menu-link jive gotoconnect goto_connect_v2" id="prod-connect" target="_blank" title="Mijn GoToConnect"><i class="care-top-navigation__product-logo goto_connect_v2"></i><span>Mijn GoToConnect</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2m" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2m goto_meeting_v2" id="prod-meeting" target="_blank" title="Mijn vergaderingen"><i class="care-top-navigation__product-logo goto_meeting_v2"></i><span>Mijn vergaderingen</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2w" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2w goto_webinar_v2" id="prod-webinar" target="_blank" title="Mijn webinars"><i class="care-top-navigation__product-logo goto_webinar_v2"></i><span>Mijn webinars</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2t" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2t goto_training_v2" id="prod-training" target="_blank" title="Mijn trainingen"><i class="care-top-navigation__product-logo goto_training_v2"></i><span>Mijn trainingen</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-OV" class="js-care-top-navigation-product-link care-top-navigation__menu-link openvoice openvoice" id="prod-openvoice" target="_blank" title="Mijn conferenties"><i class="care-top-navigation__product-logo openvoice"></i><span>Mijn conferenties</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link joinme" id="prod-joinme" target="_blank" title><i class="care-top-navigation__product-logo joinme"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link GH grasshopper" id="prod-grasshopper" target="_blank" title><i class="care-top-navigation__product-logo grasshopper"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://console.gotoresolve.com" class="js-care-top-navigation-product-link care-top-navigation__menu-link gotoresolve goto_resolve_v2" id="prod-resolve" target="_blank" title="Mijn oplossingen"><i class="care-top-navigation__product-logo goto_resolve_v2"></i><span>Mijn oplossingen</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/sign-in-mdm" class="js-care-top-navigation-product-link care-top-navigation__menu-link goto_resolve_mdm goto_resolve_mdm" id="prod-resolve-mdm" target="_blank" title="My Mobile Devices"><i class="care-top-navigation__product-logo goto_resolve_mdm"></i><span>My Mobile Devices</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link pro" id="prod-pro" target="_blank" title><i class="care-top-navigation__product-logo pro"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link central" id="prod-central" target="_blank" title><i class="care-top-navigation__product-logo central"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link rescue" id="prod-rescue" target="_blank" title><i class="care-top-navigation__product-logo rescue"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link rescue_live_guide" id="prod-rescue-live-guide" target="_blank" title><i class="care-top-navigation__product-logo rescue_live_guide"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link rescue_live_lens" id="prod-livelens" target="_blank" title><i class="care-top-navigation__product-logo rescue_live_lens"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link g2p gotomypc" id="prod-gotomypc" target="_blank" title><i class="care-top-navigation__product-logo gotomypc"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2ars" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2ars gotoassist_remote_support_4" id="prod-gotoassist-remote-support" target="_blank" title="Mijn sessies"><i class="care-top-navigation__product-logo gotoassist_remote_support_4"></i><span>Mijn sessies</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link g2ars gotoassist_remote_support_v5" id="prod-remote-support" target="_blank" title="My Sessions"><i class="care-top-navigation__product-logo gotoassist_remote_support_v5"></i><span>My Sessions</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/myaccount-g2asd" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2asd gotoassist_service_desk" id="prod-gotoassist-service-desk" target="_blank" title="Mijn incidenten"><i class="care-top-navigation__product-logo gotoassist_service_desk"></i><span>Mijn incidenten</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link g2ac gotoassist_corporate" id="prod-gotoassist-corporate" target="_blank" title><i class="care-top-navigation__product-logo gotoassist_corporate"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link hamachi" id="prod-hamachi" target="_blank" title><i class="care-top-navigation__product-logo hamachi"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link remotelyanywhere" id="prod-remotelyanywhere" target="_blank" title><i class="care-top-navigation__product-logo remotelyanywhere"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link " id="prod-partner" target="_blank" title><i class="care-top-navigation__product-logo "></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link external_admin" id="prod-unified-admin-center" target="_blank" title><i class="care-top-navigation__product-logo external_admin"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link miradore " id="prod-miradore" target="_blank" title><i class="care-top-navigation__product-logo "></i><span></span> </a> </li> <li class="care-top-navigation__divider" role="separator" ></li> <li role="menuitem"> <a id="js-care-top-navigation-sign-out" class="care-top-navigation__menu-link" href="#" title="Afmelden" data-wa-link="" > <i class="icon icon-logout"></i> <span>Afmelden</span> </a> </li> </ul> </li> </ul> </nav> </header> <section class="CoveoSearchInterface care-homepage-search-section care-search-hero-section js-coveo-search-widget " data-design="new" style="display: none;"> <div class=""> <img src="https://assets.cdngetgo.com/c4/e2/1604d4114623be16dcab526de2bb/joinme-heroimage.png" class="care-homepage-search-hero-image-product "> </div> <div class="container care-homepage-search product"> <div class="care-search-wrapper"> <div class="care-coveo-homepage-search__prodIcon "> <img src="" alt="productpictogram" class="search-product-icon " /> </div> <h1 class="care-banner-heading hide" id="js-logged-out-heading">Welkom bij de ondersteuning voor join.me</h1> <h1 class="care-banner-heading hide" id="js-logged-in-heading">Welkom bij de ondersteuning voor join.me</h1> <h2>Typ hier een vraag, bekijk de antwoorden bij de onderwerpen hieronder, of neem contact op met een supportmedewerker.</h2> </div> <div class="care-search" id="care-homepage-search-container"> <div class="care-popular-topics"> <span>Popular topics: </span> <div class="care-popular-topics__links"> <a data-wa-link="" href="https://support.goto.com/nl/joinme/help/joinme-billing-upgrade" title="Handleiding voor factureringsupgrades">Handleiding voor factureringsupgrades </a><a data-wa-link="" href="https://support.goto.com/nl/joinme/help/how-to-reset-a-forgotten-password" title="Uw accountwachtwoord opnieuw instellen">Uw accountwachtwoord opnieuw instellen </a><a data-wa-link="" href="https://support.goto.com/nl/joinme/help/download-joinme-apps" title="Apps downloaden" target="_blank">Apps downloaden </a><a data-wa-link="" href="https://support.goto.com/nl/joinme/help/trouble-with-the-call" title="Problemen met audio oplossen" target="_blank">Problemen met audio oplossen </a><a data-wa-link="" href="https://support.goto.com/nl/joinme/help/sharing-your-screen-on-ipad-or-iphone" title="Uw iOS-scherm delen" target="_blank">Uw iOS-scherm delen </a><a data-wa-link="" href="https://support.goto.com/nl/joinme/help/error-joinme-repeatedly-tries-to-update" title="Updatefouten oplossen" target="_blank">Updatefouten oplossen </a><a data-wa-link="" href="https://support.goto.com/nl/joinme/help/share-recordings-create-a-link" title="Opnamekoppelingen maken om te delen" target="_blank">Opnamekoppelingen maken om te delen </a> </div> </div> </div> </div> <div class="CoveoAnalytics" data-search-hub='Brightspot search'></div> <div class="coveo-search-section" id="care-search-container"> <div class="CoveoSearchbox" data-placeholder="Typ hier uw vraag om te zoeken" data-query-suggest-character-threshold="1"></div> </div> </section> <section data-section="careCardsAndWidgets" class="col-xs-12 careCardsAndWidgets" data-apiurl="/ajax/careCreateTicket.jsp" data-errortext="Fout! Probeer het later opnieuw." data-submissiontext="Bedankt! We hebben uw inzending is in goede orde ontvangen." data-browse-tree-link="/nl/joinme/help" data-browse-tree-text="" data-nocontentstring="Helaas, er zijn geen artikelen over dit onderwerp beschikbaar in het Engels" data-numberofvisiblearticlesinwidget="5" data-maxnumberofarticlesinwidget="20" > <div id="js-coveo-care-cards-and-widgets" class="is-hidden CoveoSearchInterface" ></div> <div class="careCardsAndWidgets__selected-text"> <h3>Of bekijk één van deze onderwerpen om aan de slag te gaan!</h3> </div> <div class="row careCardsAndWidgets__cards" data-knowledgeBase="" data-knowledgebasename="" data-tabid="" > <ul class="col-xs-12"> <li class="col-xs-12 careCardsAndWidgets__card" data-id="00000182_d2b7_d0bd_a3ae_dfb73f890000" tabindex="0" data-cardname="Aan de slag" aria-label="Aan de slag" data-browsetree="/nl/joinme/help#__browse-tree-title-get-started"> <a href="" data-wa-link="" data-content-link="true" tabindex="-1" title="Aan de slag"> <img src="https://assets.cdngetgo.com/dims4/default/33f7c04/2147483647/thumbnail/108x108%3E/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2F01%2F0f%2Fcc3e73ff4ea1a4737e40f3facd45%2Fjoin.me%201.png" alt /> </a> <h3 class="heading">Aan de slag</h3> <p class="subHeading">Leer alles wat u moet weten om join.me te configureren en te gebruiken</p> </li> <div class="col-xs-12 careCardsAndWidgets__widget mobileWidget" data-id="00000182_d2b7_d0bd_a3ae_dfb73f890000" tabindex="-1" > <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="00000182_d2b7_d0bd_a3ae_dfb73f890000" > <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label="" > </button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label="" > </button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> <div class="col-xs-12 careCardsAndWidgets__widget__links"> <h3></h3> <div class="col-xs-12 careCardsAndWidgets__widget__links__list"> <a data-wa-link="" href="https://www.join.me/resources/guides/getting-started-with-joinme" title="Aan de slag met join.me">Aan de slag met join.me </a> <a data-wa-link="" href="https://www.join.me/resources/guides/joinme-best-practices" title="Best practices voor join.me">Best practices voor join.me </a> <a data-wa-link="" href="https://www.join.me/resources/guides/getting-started-with-audio" title="Aan de slag met audioconferenties">Aan de slag met audioconferenties </a> </div> </div> </div> </div> </div> <li class="col-xs-12 careCardsAndWidgets__card" data-id="00000182_d2c9_d0bd_a3ae_dfcfcb330000" tabindex="0" data-cardname="Functies verkennen" aria-label="Functies verkennen" data-browsetree="/nl/joinme/help#__browse-tree-title-explore-features"> <a href="" data-wa-link="" data-content-link="true" tabindex="-1" title="Functies verkennen"> <img src="https://assets.cdngetgo.com/dims4/default/7e604d7/2147483647/thumbnail/108x108%3E/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2Fa4%2F5a%2F5315d0394dee93ba3a7150530a76%2Fjoin.me%202.png" alt /> </a> <h3 class="heading">Functies verkennen</h3> <p class="subHeading">Ontdek alle functies van join.me en gebruik ze optimaal</p> </li> <div class="col-xs-12 careCardsAndWidgets__widget mobileWidget" data-id="00000182_d2c9_d0bd_a3ae_dfcfcb330000" tabindex="-1" > <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="00000182_d2c9_d0bd_a3ae_dfcfcb330000" > <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label="" > </button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label="" > </button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> <div class="col-xs-12 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