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Program</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/dispute-resolution/class-action-arbitration-program2" class="undermenu_link">Class Action Arbitration Program</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/dispute-resolution/dispute-resolution-program-for-volkswagen-car-net" class="undermenu_link">Dispute Resolution Program for Volkswagen Car-Net &amp; Audi Connect</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/dispute-resolution/arbitration-program-for-ford-extended-service-customers" class="undermenu_link">Arbitration Program for Ford Extended Service Customers </a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> </ul> </div> </li> <li data-ind="3" class="submenu_cell has_children "> <a href="#" class="submenu_link"> Privacy </a> <div class="link_content has_undermenu"> <div class="undermenu_images"> <div class="under_img" data-index="0" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="1" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="2" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="3" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="4" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="5" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="6" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> </div> <ul class="undermenu_list"> <li class="undermenu_cell"> <a href="/programs/privacy/all-programs" class="undermenu_link">All Privacy Programs</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/privacy/privacy-shield-2" class="undermenu_link">Data Privacy Framework Services</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/privacy/children&#39;s-advertising-review-unit" class="undermenu_link">Children&#39;s Advertising Review Unit</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/privacy/digital-advertising-accountability-program3" class="undermenu_link">Digital Advertising Accountability Program</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/privacy/cross-border-privacy-rules2" class="undermenu_link">Cross-Border Privacy Rules (CBPR)</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/privacy/global-privacy-division" class="undermenu_link">Global Privacy Division</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> <li class="undermenu_cell"> <a href="/programs/privacy/cpraverification" class="undermenu_link">CPRA Verification</a> <div class="undermenu_content"> <span class="link_content_header"> </span> </div> </li> </ul> </div> </li> <li data-ind="4" class="submenu_cell has_children "> <a href="#" class="submenu_link"> Emerging Programs and Initiatives </a> <div class="link_content has_undermenu"> <div class="undermenu_images"> <div class="under_img" data-index="0" data-bgi="url(/ResourcePackages/Main/assets/dist/images/cubes/cubes.png)"></div> <div class="under_img" data-index="1" 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style="display:flex;"> <button class="menu_toggle js_menu_toggle"> <div class="menu_closed"> <span></span> <span></span> <span></span> </div> </button> </div> </div> </div> </div> </div> </header> <section class="hero"> <div id="Hero_C006_Col00" class="container sf_colsIn" data-sf-element="Hero content" data-placeholder-label="Hero content"><div> <a href="/">Home </a> <span> / </span> Contact Us</div><div id="Hero_C096_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"> <div class="rich-text"> &nbsp; </div> </div> <div class="rich-text"> <h1 class="hero_header"><span class="hero_header_text">Contact BBB National<br><em>Programs</em></span></h1><p><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal"><br><br>BBB National Programs is an independent, non-profit organization that oversees more than a dozen industry self-regulation programs covering national and digital advertising, privacy, child-directed marketing, and more.</span></p><p><strong>&nbsp;</strong></p><ul style="margin-left: 30px"><li><strong>General Inquiries:&nbsp;</strong>For general inquiries about BBB National Programs, contact us at <a target="_blank" href="mailto:programs@bbbnp.org">programs@bbbnp.org</a>.</li><li><strong>Press Inquiries:</strong> To reach our media team, contact us at <a href="mailto:press@bbbnp.org">press@bbbnp.org</a>. </li><li><strong>National Partners: </strong>If you would like to learn more about how to become a <a target="_blank" href="/programs/all-programs/national-partner">National Partner</a>, contact us at <a href="mailto:NationalPartners@bbbnp.org">NationalPartners@bbbnp.org</a>.</li><li><strong>Finance Team:&nbsp; </strong>For Accounts Payable, contact us at&nbsp;<a rel="noreferrer" target="_blank" href="mailto:ap@bbbnp.org" style="font-family: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal; font-size: inherit">ap@bbbnp.org</a>,&nbsp;and for Accounts Receivable, contact us at&nbsp;<a rel="noreferrer" target="_blank" href="mailto:ar@bbbnp.org" style="font-family: inherit; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal; font-size: inherit">ar@bbbnp.org</a></li><li><strong>Program Teams:</strong> To get in touch with a specific program team, see below contact list. </li></ul><p>&nbsp;</p><h1><br>Office Locations</h1><p><strong><br>Metro D.C. Area (Headquarters)</strong><br>1676 International Drive, Suite 550<br>McLean, VA 22102</p><p>&nbsp;</p><p><strong>New York Office</strong><br>7 Times Square, Floor 17, Suite 1705<br>New York, NY 10036</p><h1><strong><br></strong>Our Program Teams</h1><p>For program-specific inquiries, use the following email addresses to reach our program teams.&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p> </div><div id="Hero_C089_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="Hero_C185_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="hat_item card"> <h4 class="hat_heading">BBB AUTO LINE</h4> <span class="hat_text"> Consumers: ContactDR@bbbnp.org Manufacturers: DRRelations@bbbnp.org </span> </div> <div class="rich-text"> &nbsp;<p>&nbsp;</p><p>&nbsp;</p> </div> </div> <div id="Hero_C185_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="hat_item card"> <h4 class="hat_heading">National Advertising Division (NAD)</h4> <span class="hat_text"> NAD@bbbnp.org </span> </div> <div class="rich-text"> &nbsp;<p>&nbsp;</p><p>&nbsp;</p> </div> </div> </div> <div class="row" data-sf-element="Row"> <div id="Hero_C186_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="hat_item card"> <h4 class="hat_heading">National Advertising Review Board (NARB)</h4> <span class="hat_text"> NARB@bbbnp.org </span> </div> <div class="rich-text"> &nbsp;<p>&nbsp;</p><p>&nbsp;</p> </div> </div> <div id="Hero_C186_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="hat_item card"> <h4 class="hat_heading">Data Privacy Framework Services</h4> <span class="hat_text"> EUPrivacy@bbbnp.org </span> </div> <div class="rich-text"> &nbsp;<p>&nbsp;</p><p>&nbsp;</p> </div> </div> </div> <div class="row" data-sf-element="Row"> <div id="Hero_C187_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="hat_item card"> <h4 class="hat_heading">Children&#39;s Advertising Review Unit (CARU)</h4> <span class="hat_text"> InfoCARU@bbbnp.org </span> </div> <div class="rich-text"> &nbsp;<p>&nbsp;</p><p>&nbsp;</p> </div> </div> <div id="Hero_C187_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="hat_item card"> <h4 class="hat_heading">Arbitration Under Class Action Settlements</h4> <span class="hat_text"> ClassActionDR@bbbnp.org </span> </div> <div class="rich-text"> &nbsp;<p>&nbsp;</p><p>&nbsp;</p> </div> </div> </div> <div class="row" data-sf-element="Row"> <div id="Hero_C188_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="hat_item card"> <h4 class="hat_heading">Children&#39;s Confection Advertising Initiative (CCAI)</h4> <span class="hat_text"> programs@bbbnp.org </span> </div> <div class="rich-text"> &nbsp;<p>&nbsp;</p><p>&nbsp;</p> </div> </div> <div id="Hero_C188_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="hat_item card"> <h4 class="hat_heading">Children&#39;s Food And Beverage Advertising Initiative (CFBAI)</h4> <span class="hat_text"> programs@bbbnp.org </span> </div> <div class="rich-text"> &nbsp;<p>&nbsp;</p><p>&nbsp;</p> </div> </div> </div> <div class="row" data-sf-element="Row"> <div id="Hero_C189_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="hat_item card"> <h4 class="hat_heading">Digital Advertising Accountability Program (DAAP)</h4> <span class="hat_text"> DAAP@bbbnp.org </span> </div> <div class="rich-text"> &nbsp;<p>&nbsp;</p><p>&nbsp;</p> </div> </div> <div id="Hero_C189_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="hat_item card"> <h4 class="hat_heading">Direct Selling Self-Regulatory Council (DSSRC)</h4> <span class="hat_text"> DSSRC@bbbnp.org </span> </div> <div class="rich-text"> &nbsp;<p>&nbsp;</p><p>&nbsp;</p> </div> </div> </div> <div class="row" data-sf-element="Row"> <div id="Hero_C190_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> </div> <div id="Hero_C190_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> </div> </div> </div> </div> </section> <div id="MainContent_C037_Col00" class="sf_colsIn bg_dark" data-sf-element="Container" data-placeholder-label="Container"> </div> <div class="page-footer"> <footer class="social"> <div class="container"> <div class="social_inner"> <span class="follow">Follow us on social media</span> <nav class="social_nav"> <a href="https://www.facebook.com/BBB-National-Programs-266206120950/?ref=br_rs" target="_blank" class="social_nav_link facebook_link"> 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