BizTalk 2020 Service Bus connectivity issue

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This could be caused by an error processing your message or a receive timeout being exceeded by the remote host, or an underlying network resource issue. Local socket timeout was '00:00:37.6349347'. ---\u0026gt; System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host\u0026quot;\u003c/p\u003e\n\u003cp\u003eSetup: BizTak 2020 on an Azure VM with CU5.\u003c/p\u003e\n\u003cp\u003eThe adapter SB-Messaging gets this error when we want to send messages to the service bus, receiving messages from the service bus with the SB adapter nothing happens no errors nothing. \u003c/p\u003e\n\u003cp\u003eWe tested the connectivity to the queue with a powershell script that pushes messages to the queue with the command 'Invoke-WebRequest' works fine. same for custom C# script. \u003c/p\u003e\n\u003cp\u003eCan someone assist us with the problem? \u003c/p\u003e\n\u003cp\u003eIf wanted I can send more details. \u003c/p\u003e\n\u003cp\u003eThanks\u003c/p\u003e","answerCount":1,"upvoteCount":1,"author":"Yasin Aydin (MSC Shared Service Center Belgium NV)","authorId":"c2c4752a-7b4f-4c93-9752-0e78a13b378f","acceptedAnswer":{},"suggestedAnswer":[{"@type":"Answer","id":1582069,"text":"\u003cp\u003eCan you check if the TLS handshake is happening between the source and the destination over wireshark ? This may be something to do with route table configuration of ServiceBus namespace region. You would probably need to add your machine IP to that region route table.\u003c/p\u003e\n","upvoteCount":0,"author":"saurav suman","authorId":"0ca92bea-481e-40eb-bd92-e08b374ac279","url":"https://learn.microsoft.com/en-us/answers/en-us/answers/a/1582069"}]}} </script> </head> <header class="layout-body-header"> <div class="header-holder has-default-focus"> <a href="#main" style="z-index: 1070" class="outline-color-text visually-hidden-until-focused position-fixed inner-focus focus-visible top-0 left-0 right-0 padding-xs text-align-center background-color-body" >Skip to main content</a > <a href="#" data-skip-to-ask-learn style="z-index: 1070" class="outline-color-text visually-hidden-until-focused position-fixed inner-focus focus-visible top-0 left-0 right-0 padding-xs text-align-center background-color-body" hidden >Skip to Ask Learn chat experience</a > <div id="ignite-banner-holder" class="has-default-focus has-overflow-hidden"></div> <div hidden id="cookie-consent-holder" 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class="level-left flex-direction-column" data-id="c2c4752a-7b4f-4c93-9752-0e78a13b378f"> <div class="display-flex align-items-center"> <div class="image is-32x32 margin-right-xxs"> <img class="border-radius-rounded background-color-body-medium" loading="eager" alt="" src="data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 75%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYA%3C/text%3E%3C/svg%3E" /> </div> <div class="has-line-height-reset has-text-wrap width-250"> <span class="display-block" ><a href="/en-us/users/na/?userid=c2c4752a-7b4f-4c93-9752-0e78a13b378f" class="profile-url has-text-color font-weight-semibold font-size-sm" data-bi-name="user-link" >Yasin Aydin (MSC Shared Service Center Belgium NV)</a > </span> <span class=" display-block font-size-xs has-text-subtle" > <span title="Reputation points">5</span> <span class="is-visually-hidden">Reputation points</span> </span> </div> </div> </div> <div class="level-right margin-top-none"> <span class="font-size-xs"> <local-time format="datetime" datetime="2023-12-11T08:33:18.05+00:00" class="is-visually-hidden">2023-12-11T08:33:18.05+00:00</local-time> </span> </div> </div> <div class="content margin-top-xxs"><p>Problem: BizTalk receives this error when sending message to Azure Service Bus: </p> <p>"System.ServiceModel.CommunicationException: The socket connection was aborted. This could be caused by an error processing your message or a receive timeout being exceeded by the remote host, or an underlying network resource issue. Local socket timeout was '00:00:37.6349347'. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host"</p> <p>Setup: BizTak 2020 on an Azure VM with CU5.</p> <p>The adapter SB-Messaging gets this error when we want to send messages to the service bus, receiving messages from the service bus with the SB adapter nothing happens no errors nothing. </p> <p>We tested the connectivity to the queue with a powershell script that pushes messages to the queue with the command 'Invoke-WebRequest' works fine. same for custom C# script. </p> <p>Can someone assist us with the problem? </p> <p>If wanted I can send more details. </p> <p>Thanks</p> </div> <div class="tags margin-top-xs"> <details class="popover popover-left"> <summary class="tag has-text-wrap font-size-sm" data-test-id="question-tag-biztalk-server"> <span>Microsoft BizTalk Server</span> </summary> <div class="popover-content width-350-tablet padding-none" data-test-id="tag-card-popover"> 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This may be something to do with route table configuration of ServiceBus namespace region. You would probably need to add your machine IP to that region route table.</p> </div> </div> <div> <div class="margin-block-xxs padding-xs background-color-body-medium font-size-sm display-flex flex-direction-column border-radius-lg" > <div class="display-flex justify-content-space-between flex-wrap-wrap align-items-baseline"> <div class="display-flex flex-grow-1"> <form method="POST" id="answer-rating-form-1582069" data-answer-id="1582069" new novalidate class="width-full" > <form-behavior header-X-DocsAuth="cookie" new></form-behavior> <div class="display-flex justify-content-space-between align-items-center flex-wrap-wrap" > <div class="field display-inline-flex flex-wrap-wrap align-items-center margin-bottom-none" > <label class="field-label margin-bottom-none margin-right-xs" for="answer-helpful-rating-1582069" > <a class="not-authenticated link-button font-size-sm margin-right-sm docs-sign-in" data-bi-name="answer-rating-sign-in" href="#" > Please sign in to rate this answer. </a> </label> <div id="answer-helpful-rating-1582069" class="field-body flex-grow-0 margin-top-none" > <button id="answer-rating-1582069-yes" class="authenticated thumb-rating button button-primary button-sm like" type="submit" form="answer-rating-form-1582069" formaction="/api/questions/answers/1582069/helpful/yes?_method=PUT&locale=en-us" data-action=/api/questions/answers/1582069/accept?_method=PUT&locale=en-us data-answer-rating-button data-bi-name="answer-rating-yes" title="This answer was helpful" > <span aria-hidden="true" class="icon docon docon-like"></span> <span>Yes</span> </button> <button id="answer-rating-1582069-no" class="authenticated thumb-rating button button-primary button-sm dislike" type="submit" form="answer-rating-form-1582069" formaction="/api/questions/answers/1582069/helpful/no?_method=PUT&locale=en-us" data-answer-rating-button data-bi-name="answer-rating-no" title="This answer was not helpful" > <span aria-hidden="true" class="icon docon 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data-action="/api/questions/moderation/reportconcern?_method=PUT&locale=en-us" data-page-action-item="overflow-mobile" data-test-id="report-post-button-answer-1582069" > <span class="icon " aria-hidden="true"> <span class="docon docon-flag"></span> </span> <span class="font-size-sm is-visually-hidden-mobile" >Report a concern</span > </button> <details class="popover display-none" id="answer-overflow-menu-1582069" data-test-id="overflow-menu-button" > <summary class="justify-content-flex-start align-items-center button button-clear text-decoration-none has-inner-focus margin-bottom-none button-primary" aria-label="More actions" title="More actions" > <span class="icon margin-none" aria-hidden="true"> <span class="docon docon-more-vertical"></span> </span> </summary> <div class="popover-content padding-none" data-test-id="overflow-menu-content"> </div> </details> </div> <div id="question-answer0-1582069-expander" class="width-full"> <div class="expandable "> <div 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If this issue continues, please contact site support." ></form-behavior> <input hidden aria-hidden="true" name="locale" value="en-us" /> <div class="field"> <label class="label margin-none" for="body-1460761-1582069-answerComment" hidden> Comment </label> <span id="qna-answerComment-1582069-hint" class="field-description help margin-bottom-xxs" >Use comments to ask for clarification, additional information, or improvements to the question.</span > <div class="field-body"> <docs-markdown-editor aria-describedby="qna-answerComment-1582069-hint" initialHeightClass="hmn1" isLocal="false" isProduction="true" mode="qna" locStrings="{"loc_admin_markdownEditor":"Markdown Editor","loc_admin_markdownEditor_aDescriptionForTheImage":"A description for the image","loc_admin_markdownEditor_address":"Address","loc_admin_markdownEditor_apply":"Apply","loc_admin_markdownEditor_alert":"Alert","loc_admin_markdownEditor_attachment":"Attachment","loc_admin_markdownEditor_attachment_browse":"Browse","loc_admin_markdownEditor_attachment_maxSize":"Max size {maxSize} MB","loc_admin_markdownEditor_attachment_sizeLessThanMinimum":"The attachment does not meet the minimum required size. 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Please refresh the page and try again. If this issue persists, please log out and log back in." loc-not-authorized="You are not authorized to make this response. If you believe this to be in error, please refresh the page and try again." loc-please-fix-the-following-issues="Please fix the following issues to continue:" loc-there-are-no-edits-to-submit="There are no edits to submit." loc-too-many-requests="You have sent too many requests. Please wait a few minutes and try again." loc-we-encountered-an-unexpected-error="We encountered an unexpected error. Please try again later. If this issue continues, please contact site support." ></form-behavior> <input hidden aria-hidden="true" name="locale" value="en-us" /> <div class="field"> <label class="label margin-none" for="body-1460761-answer" hidden> Answer </label> <span id="qna-answer-hint" class="field-description help margin-bottom-xxs" >Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.</span > <div class="field-body"> <docs-markdown-editor aria-describedby="qna-answer-hint" initialHeightClass="hmn2" isLocal="false" isProduction="true" mode="qna" locStrings="{"loc_admin_markdownEditor":"Markdown Editor","loc_admin_markdownEditor_aDescriptionForTheImage":"A description for the image","loc_admin_markdownEditor_address":"Address","loc_admin_markdownEditor_apply":"Apply","loc_admin_markdownEditor_alert":"Alert","loc_admin_markdownEditor_attachment":"Attachment","loc_admin_markdownEditor_attachment_browse":"Browse","loc_admin_markdownEditor_attachment_maxSize":"Max size {maxSize} MB","loc_admin_markdownEditor_attachment_sizeLessThanMinimum":"The attachment does not meet the minimum required size. The min size is 1 byte.","loc_admin_markdownEditor_attachment_sizeMoreThanMaximum":"The attachment exceeds the maximum size allowed. The max size is 3145728 bytes.","loc_admin_markdownEditor_attachment_extensionNotPermitted":"The attachment extension is not valid. It could be caused by a wrong attachment signature. Valid extensions are .xml, .pdf, .txt, .log, .gif, .png, .jpg, .jpeg.","loc_admin_markdownEditor_attachment_numberMoreThanMaximum":"The number of attachments exceed the maximum number allowed. Upload up to 20 attachments.","loc_admin_markdownEditor_attachment_platformInvalid":"Platform is not supported.","loc_admin_markdownEditor_attachment_internalServerError":"Internal server error.","loc_admin_markdownEditor_attachment_unauthorizedRequest":"Unauthorized request. Please make sure you are using the correct credential.","loc_admin_markdownEditor_blockquote":"Blockquote","loc_admin_markdownEditor_bold":"Bold","loc_admin_markdownEditor_bulletedList":"Bulleted list","loc_admin_markdownEditor_caution":"Caution","loc_admin_markdownEditor_cancel":"Cancel","loc_admin_markdownEditor_code":"Code","loc_admin_markdownEditor_codeBlock":"Code block","loc_admin_markdownEditor_codeBlockLanguagePlaceholder":"Select development language","loc_admin_markdownEditor_codeBlockLanguage":"Select development language","loc_admin_markdownEditor_codeBlockLanguageEdit":"Edit development language","loc_admin_markdownEditor_complex":"Complex","loc_admin_markdownEditor_content":"Content","loc_admin_markdownEditor_disabled":"Disabled","loc_admin_markdownEditor_displayText":"Display text","loc_admin_markdownEditor_devLangsInputPlaceholder":"Search for a language","loc_admin_markdownEditor_file":"File","loc_admin_markdownEditor_fileUpload":", drag & drop, or paste a file.","loc_admin_markdownEditor_fileUploadFailedMessage":"File upload failed. 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Please try again.","loc_admin_markdownEditor_imageBorder":"Image border","loc_admin_markdownEditor_imageDescription":"Image description","loc_admin_markdownEditor_imageDescriptionAltText":"Image description (alt text)","loc_admin_markdownEditor_imageDescriptionAltTextPlaceholder":"Enter a description (alt text) for the image","loc_admin_markdownEditor_imageHasALightbox":"Image has a lightbox","loc_admin_markdownEditor_imageLightbox":"Image lightbox","loc_admin_markdownEditor_imageLocScope":"Image loc-scope","loc_admin_markdownEditor_imageSource":"Image source","loc_admin_markdownEditor_important":"Important","loc_admin_markdownEditor_inlineCode":"Inline Code","loc_admin_markdownEditor_insertCodeBlock":"Insert code block","loc_admin_markdownEditor_insertFile":"Insert file","loc_admin_markdownEditor_insertHorizontalRule":"Insert horizontal rule","loc_admin_markdownEditor_insertImage":"Insert image","loc_admin_markdownEditor_insertLink":"Insert link","loc_admin_markdownEditor_insertTable":"Insert table","loc_admin_markdownEditor_italics":"Italics","loc_admin_markdownEditor_link":"Link","loc_admin_markdownEditor_markdown":"Markdown","loc_admin_markdownEditor_noMatches":"We couldn't find any matches.","loc_admin_markdownEditor_note":"Note","loc_admin_markdownEditor_numberedList":"Numbered list","loc_admin_markdownEditor_pleaseSelectImageType":"Please select image type","loc_admin_markdownEditor_quote":"Quote","loc_admin_markdownEditor_redo":"Redo","loc_admin_markdownEditor_remove":"Remove","loc_admin_markdownEditor_removeLink":"Remove link","loc_admin_markdownEditor_save":"Save","loc_admin_markdownEditor_saveNewLink":"Save Link","loc_admin_markdownEditor_selectImageTypePlaceholder":"Select an image type","loc_admin_markdownEditor_showCountResults":"Showing {count} results","loc_admin_markdownEditor_strikethrough":"Strikethrough","loc_admin_markdownEditor_suggestions":"Suggestions","loc_admin_markdownEditor_table":"Table","loc_admin_markdownEditor_table_column":"Column","loc_admin_markdownEditor_table_editTable":"Edit table","loc_admin_markdownEditor_table_insertColumnAfter":"Insert column after","loc_admin_markdownEditor_table_insertColumnBefore":"Insert column before","loc_admin_markdownEditor_table_insertRowBefore":"Insert row after","loc_admin_markdownEditor_table_insertRowAfter":"Insert row before","loc_admin_markdownEditor_table_removeColumn":"Remove column","loc_admin_markdownEditor_table_row":"Row","loc_admin_markdownEditor_table_removeRow":"Remove row","loc_admin_markdownEditor_tip":"Tip","loc_admin_markdownEditor_toggleMarkdownEditing":"Toggle Markdown editing","loc_admin_markdownEditor_typeHere":"Type here","loc_admin_markdownEditor_undo":"Undo","loc_admin_markdownEditor_validations":"Validation","loc_admin_markdownEditor_validations_altTextEndWithPeriod":"Alt text should end with a period.","loc_admin_markdownEditor_validations_altTextStartWithUppercaseLetter":"Alt text should start with an uppercase letter.","loc_admin_markdownEditor_validations_altTextTooLong":"Alt text too long. The max is 150 characters, including spaces.","loc_admin_markdownEditor_validations_imageWidthTooLarge":"invalid file width","loc_admin_markdownEditor_validations_imageWidthTooLargeMessage":"Image too large. Resize to a max of 1200 pixels on each side.","loc_admin_markdownEditor_validations_imageCorrupted":"image corrupted","loc_admin_markdownEditor_validations_imageCorruptedMessage":"Image corrupted or it is not a valid image","loc_admin_markdownEditor_validations_imageInvalidPosition":"invalid image position","loc_admin_markdownEditor_validations_imageInvalidPositionMessage":"Inline images aren't supported. Add your image on a new line.","loc_admin_markdownEditor_validations_attachmentTooLarge":"attachment too large","loc_admin_markdownEditor_validations_attachmentInvalidName":"attachment invalid name","loc_admin_markdownEditor_validations_attachmentInvalidNameMessage":"Attachment upload error. Invalid characters in attachment name. 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Valid extensions are {validExtensions}.","loc_admin_markdownEditor_validations_qnaAttachmentInvalidNameMessage":"Attachment upload error. {filename} has an invalid character in Unix and Windows system, for other limitations, please go to websites to check: https://kb.acronis.com/content/39790, http://en.wikipedia.org/wiki/C0_and_C1_control_codes.","loc_admin_markdownEditor_viewMarkdown":"View Markdown","loc_admin_markdownEditor_viewRichText":"View rich text","loc_admin_markdownEditor_warning":"Warning"}" placeHolder="Use answers to provide solutions to the user's question." isrtl=false > </docs-markdown-editor> <textarea hidden id="body-1460761-answer" aria-label="Answer" class="textarea" name="body" rows="1" data-expanded-rows="5" placeholder="Add some details..." minlength="10" required ></textarea> <input id="attachment-count" aria-label="attachmentCount" class="attachment-input input" maxCount="20" hidden data-skip-validation /> <div aria-live="polite" class="qna-saved-draft has-text-left font-size-xs"></div> </div> </div> <div class="control"> <div class="buttons"> <button type="submit" data-bi-name="answer-submit" class="button button-primary button-filled " > Post your answer </button> <button data-modal-type="qna-discard-draft" class="button button-clear" data-bi-name="answer-discard-draft" data-question-id="1460761" type="button" hidden="true" > <span class="icon" aria-hidden="true"> <span class="docon docon-delete"></span> </span> <span>Discard draft</span> </button> </div> </div> </form> </div> </div> </div> <aside id="ms--additional-resources-mobile" aria-label="Additional resources" class="display-none-tablet display-none-print" data-test-id="additional-resources-mobile" > <hr class="hr" hidden /> <h2 id="ms--additional-resources-mobile-heading" class="title is-3" hidden> Additional resources </h2> <section id="right-rail-recommendations-mobile" data-bi-name="recommendations" data-test-id="right-rail-recommendations-mobile" hidden ></section> <section id="right-rail-training-mobile" data-bi-name="learning-resources-card" hidden ></section> <section id="right-rail-events-mobile" data-bi-name="events-card" hidden></section> </aside> </div> </main> <aside id="layout-body-aside" class="layout-body-aside " data-bi-name="aside" > <div id="affixed-right-container" class="layout-padding padding-block-md"> <article class="display-none display-block-tablet overflow-hidden margin-top-none"> <h3 class="title is-6 margin-bottom-none">Question activity</h3> <div class=" padding-top-xs margin-top-xxs"> <a class="not-authenticated button button-primary button-block button-filled docs-sign-in" href="#" > Sign in to follow questions and users </a> <form action="/api/profiles/follow/question/1460761?locale=en-us" method="POST" new novalidate hidden data-follow-question-id=1460761 class="authenticated " > <form-behavior navigation="reload" navigation-href="empty" header-content-type="application/json" header-X-DocsAuth="cookie" new ></form-behavior> <button class=" button button-primary button-block " data-bi-name=follow-question type="submit" > Follow question </button> </form> </div> </article> <div class="display-none display-block-tablet margin-top-lg" data-test-id="additional-resources"> <h3 id="ms--additional-resources-heading" class="title is-6" hidden> Additional resources </h3> <section id="right-rail-events" data-bi-name="event-cards" hidden></section> <section id="right-rail-training" data-bi-name="learning-resources-cards"></section> <section id="right-rail-recommendations" data-bi-name="recommendations" data-test-id="right-rail-recommendations" ></section> </div> </div> </aside> </body> <div class="layout-body-footer " data-bi-name="layout-footer"> <footer id="footer" data-test-id="footer" data-bi-name="footer" class="footer-layout has-padding has-default-focus uhf-container" role="contentinfo" > <div class="display-flex gap-xs flex-wrap-wrap is-full-height padding-right-lg-desktop"> <a data-mscc-ic="false" href="#" data-bi-name="select-locale" class="locale-selector-link flex-shrink-0 button button-sm button-clear external-link-indicator" id="" title="" ><span class="icon" aria-hidden="true" ><span class="docon docon-world"></span></span ><span class="local-selector-link-text">en-us</span></a > <div class="ccpa-privacy-link" data-ccpa-privacy-link hidden> <a data-mscc-ic="false" href="https://aka.ms/yourcaliforniaprivacychoices" data-bi-name="your-privacy-choices" class="button button-sm button-clear flex-shrink-0 external-link-indicator" id="" title="" > <svg role="img" aria-label="California Consumer Privacy Act (CCPA) Opt-Out Icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 30 14" xml:space="preserve" height="16" width="43" focusable="false" > <title>California Consumer Privacy Act (CCPA) Opt-Out Icon</title> <path d="M7.4 12.8h6.8l3.1-11.6H7.4C4.2 1.2 1.6 3.8 1.6 7s2.6 5.8 5.8 5.8z" style="fill-rule:evenodd;clip-rule:evenodd;fill:#fff" ></path> <path d="M22.6 0H7.4c-3.9 0-7 3.1-7 7s3.1 7 7 7h15.2c3.9 0 7-3.1 7-7s-3.2-7-7-7zm-21 7c0-3.2 2.6-5.8 5.8-5.8h9.9l-3.1 11.6H7.4c-3.2 0-5.8-2.6-5.8-5.8z" style="fill-rule:evenodd;clip-rule:evenodd;fill:#06f" ></path> <path d="M24.6 4c.2.2.2.6 0 .8L22.5 7l2.2 2.2c.2.2.2.6 0 .8-.2.2-.6.2-.8 0l-2.2-2.2-2.2 2.2c-.2.2-.6.2-.8 0-.2-.2-.2-.6 0-.8L20.8 7l-2.2-2.2c-.2-.2-.2-.6 0-.8.2-.2.6-.2.8 0l2.2 2.2L23.8 4c.2-.2.6-.2.8 0z" style="fill:#fff" ></path> <path d="M12.7 4.1c.2.2.3.6.1.8L8.6 9.8c-.1.1-.2.2-.3.2-.2.1-.5.1-.7-.1L5.4 7.7c-.2-.2-.2-.6 0-.8.2-.2.6-.2.8 0L8 8.6l3.8-4.5c.2-.2.6-.2.9 0z" style="fill:#06f" ></path> </svg> <span>Your Privacy Choices</span></a > </div> <div class="flex-shrink-0"> <div class="dropdown has-caret-up"> <button data-test-id="theme-selector-button" class="dropdown-trigger button button-clear button-sm has-inner-focus theme-dropdown-trigger" aria-controls="{{ themeMenuId }}" aria-expanded="false" title="Theme" data-bi-name="theme" > <span class="icon"> <span class="docon 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/> <rect x="5" y="10" width="7" height="2" rx="0.3" class="has-fill-primary" /> <rect x="19" y="1" width="2" height="2" rx="1" class="has-fill-secondary" /> </svg> </span> </span> <span role="menuitem"> Light </span> </button> </li> <li class="theme display-block"> <button class="button button-clear button-sm theme-control button-block justify-content-flex-start" data-theme-to="dark" > <span class="theme-dark margin-right-xxs"> <span class="border theme-selector-icon display-inline-block has-body-background" aria-hidden="true" > <svg class="svg" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 22 14"> <rect width="22" height="14" class="has-fill-body-background" /> <rect x="5" y="5" width="12" height="4" class="has-fill-secondary" /> <rect x="5" y="2" width="2" height="1" class="has-fill-secondary" /> <rect x="8" y="2" width="2" height="1" class="has-fill-secondary" /> <rect x="11" y="2" width="3" height="1" class="has-fill-secondary" /> <rect x="1" y="1" width="2" height="2" 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