How to Play the Lottery Online - theLotter FAQ

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We support Edge, Firefox, and Chrome.</span> </div> <div class="not-supported-browser-actions"> <div class="not-supported-browser-closing-container"> <img class="not-supported-browser-closing" onclick="closeNotSupportedBrowserMessage()" src="https://www.thelotter.com/App_Themes/Default/images/Buttons/closing.png?v=20250120" style="border-width:0px;" /> </div> <div class="not-supported-browser-links"> <a id="ctl00_NotSupportedBrowserControl_hlDontShowAgain" title="Don't show this message again" class="not-supported-browser-dont-show-again" onclick="dontShowNotSupportedBrowserMessageAgain()" href="javascript:void(0)">Don't show this message again</a> <a id="ctl00_NotSupportedBrowserControl_hlInstallRecommendedBrowser" title="Install recommended browser" class="not-supported-browser-install-recommened-browser" href="http://windows.microsoft.com/en-us/internet-explorer/download-ie" target="_blank">Install recommended browser</a> </div> </div> <div class="clearboth"></div> </div> </div>  <div id="ctl00_UpliftingHeader" header-content="" style="height:80px;margin-bottom:30px;"></div>  <div auth-popup=""></div> <div id="maincontent" class="wrapper_content page-layout-cell"> <div id="ctl00_stickyElemetsContainer" class="sticky-elements-container-v2 application-hide"> <div class="live-person-wrapper"> <table id="ctl00_LivePersonUserControl_tblControl" cellpadding="0" cellspacing="0" border="0" align="center"> <tr> <td id="ctl00_LivePersonUserControl_tdImage"> <div id='LP_DIV_MESSAGING_FLOATING_BUT_ENG'></div> </td> </tr> </table> </div> </div> <table id="contentInnerMasterServer" border="0" cellpadding="0" cellspacing="0" class="contentInnerMaster structure"> <tr id="ctl00_ContentTopMargin" valign="top" style="height:30px;display:none;" class="mobile_exc" data-mobile="remove"> <td></td> <td id="ndMasterPageTdPaddingRowTop" colspan="2"></td> <td></td> </tr> <tr valign="top" style="height: 100%" class="structure"> <td data-mobile="remove" class="left-column"></td> <td id="tdMainLeftSite" class="TdMainLeftSite structure"> <div id="divMainLeftSite" class="content_left_wide"> <div id="ctl00_ContentPlaceHolderMain_MainTitleControl_divMainHeader"> <h1 id="ctl00_ContentPlaceHolderMain_MainTitleControl_h1Title" data-mobile="none" class="H1MainControl">Frequently Asked Questions</h1> </div> <div class="bottom_separator_underH1 bottom_separator_remove"> </div> <div id="ctl00_ContentPlaceHolderMain_MainTitleControl_divSeoArea2" class="translationWrapperNoWidth"> <span id="ctl00_ContentPlaceHolderMain_MainTitleControl_lblSecondary">Choose a category below for immediate online lottery help! If our FAQ section has not answered your inquiry, please <a href="https://www.thelotter.com/contact-us/">contact us</a> and our Customer Service team will be happy to further assist you! </span> <div class="bottom_separator_13"></div> </div> <div id="rptrCategories" style="margin-top:-15px"> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_divCategory" class="long_default_layout_left"> <h2 class="h2Div rightbarh2">About TheLotter</h2> <div onclick="ShowHideShowDiv_ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_divQuestions(); " align="right" style="float:right;"><div id="divShow_ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_divQuestions" class="showControl hide"><div class="showhide_left "></div><div class="showhide_center ">Show</div><div class="showhide_right_show "></div></div><div id="divHide_ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_divQuestions" class="hideControl" style="display:none;"><div class="showhide_left "></div><div class="showhide_center ">Hide</div><div class="showhide_right_show showhide_right_hide"></div></div></div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_showHide_divContent_0" style="text-align:left;"></div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_divQuestions" class="questCategory_2125"> <a id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_anchor"></a> <div class="clearboth"> </div> <div> <table width="30" class="floatleft"> <tr class="tr_regular centralize_text"> <td> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl00_faqQandA_lblQ" class="content_highlight">Q</span> </td> </tr> </table> <div class="marginleft15 floatleft marginTop4" style="width:650px"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl00_faqQandA_pQuestion" class="ui-jqgrid-openDiv" onclick="javascript:IncreaseQuestionCounter(2146,'ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl00_faqQandA')">How does the service work?</p> </div> </div> <div class="clearboth"> </div> <div class="marginTop15"> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl00_faqQandA_divAnswer" class="divAnswer hideOnLoad"> <table width="30" class="floatleft"> <tr> <td class="trFoot centralize_text"> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl00_faqQandA_lblA">A</span> </td> </tr> </table> <div class="marginleft15 floatleft top_two"> <div class="faq_answer"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl00_faqQandA_pAnswer"><p>TheLotter is the leading online lottery ticket purchasing service. When you choose to play the biggest lottery draws on the globe on our website, our agents at a network of local offices around the world go out and physically purchase official lottery tickets on your behalf.</p> <p>When you play the lottery online at TheLotter, you select the numbers you wish to play and you have a wide range of tools and options at your disposal. Your tickets are scanned and uploaded to your personal account before the draw. In some lotteries, however, we provide a reasonable facsimile of the tickets for operational reasons. When you win, you are immediately notified and wins are swiftly transferred to your account without us charging you any commission. For an in-depth explanation of our full range of services, please check our <a title="How It Works" href="https://www.thelotter.com/how-it-works/">How It Works</a> page.<br /></p></p> </div> </div> </div> <div class="clearboth"> </div> <div> <table width="30" class="floatleft"> <tr class="tr_regular centralize_text"> <td> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl01_faqQandA_lblQ" class="content_highlight">Q</span> </td> </tr> </table> <div class="marginleft15 floatleft marginTop4" style="width:650px"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl01_faqQandA_pQuestion" class="ui-jqgrid-openDiv" onclick="javascript:IncreaseQuestionCounter(2140,'ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl01_faqQandA')">Is TheLotter connected to official lottery organisations?</p> </div> </div> <div class="clearboth"> </div> <div class="marginTop15"> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl01_faqQandA_divAnswer" class="divAnswer hideOnLoad"> <table width="30" class="floatleft"> <tr> <td class="trFoot centralize_text"> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl01_faqQandA_lblA">A</span> </td> </tr> </table> <div class="marginleft15 floatleft top_two"> <div class="faq_answer"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl01_faqQandA_pAnswer"><p>TheLotter acts as an independent, third-party lottery ticket purchasing service. We do not operate under the authority of any official lottery body or run a lottery of our own. Since its inception in 2002, TheLotter has offered customers the freedom to play more than 50 top lotteries from around the globe by purchasing official lottery tickets online. The concept is simple, and so is the process. TheLotter bridges the gap between you and your favourite lotteries, providing you with the possibility of winning the biggest jackpots; the latest draw results, and giving you the most important news from the lotto world. To read more about how our service works, please <a title="click here" href="https://www.thelotter.com/how-it-works/">click here</a>.<br /></p></p> </div> </div> </div> <div class="clearboth"> </div> <div> <table width="30" class="floatleft"> <tr class="tr_regular centralize_text"> <td> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl02_faqQandA_lblQ" class="content_highlight">Q</span> </td> </tr> </table> <div class="marginleft15 floatleft marginTop4" style="width:650px"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl02_faqQandA_pQuestion" class="ui-jqgrid-openDiv" onclick="javascript:IncreaseQuestionCounter(2144,'ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl02_faqQandA')">Who operates TheLotter?</p> </div> </div> <div class="clearboth"> </div> <div class="marginTop15"> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl02_faqQandA_divAnswer" class="divAnswer hideOnLoad"> <table width="30" class="floatleft"> <tr> <td class="trFoot centralize_text"> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl02_faqQandA_lblA">A</span> </td> </tr> </table> <div class="marginleft15 floatleft top_two"> <div class="faq_answer"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl02_faqQandA_pAnswer"><p>Full information and contact details of our operator are provided in our <a href="https://www.thelotter.com/terms-of-use/">Terms of Use</a>.</p></p> </div> </div> </div> <div class="clearboth"> </div> <div> <table width="30" class="floatleft"> <tr class="tr_regular centralize_text"> <td> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl03_faqQandA_lblQ" class="content_highlight">Q</span> </td> </tr> </table> <div class="marginleft15 floatleft marginTop4" style="width:650px"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl03_faqQandA_pQuestion" class="ui-jqgrid-openDiv" onclick="javascript:IncreaseQuestionCounter(2145,'ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl03_faqQandA')">Who is eligible to purchase lottery tickets on TheLotter?</p> </div> </div> <div class="clearboth"> </div> <div class="marginTop15"> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl03_faqQandA_divAnswer" class="divAnswer hideOnLoad"> <table width="30" class="floatleft"> <tr> <td class="trFoot centralize_text"> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl03_faqQandA_lblA">A</span> </td> </tr> </table> <div class="marginleft15 floatleft top_two"> <div class="faq_answer"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl03_faqQandA_pAnswer"><p>TheLotter welcomes customers from all over the world but is not intended for individuals under the age of eighteen (18). Individuals under the age of 18 are prohibited from registering an account and/or using our services. For further details, please consult our <a title="Terms of Use" href="https://www.thelotter.com/terms-of-use/">Terms of Use</a>.<br /></p></p> </div> </div> </div> <div class="clearboth"> </div> <div> <table width="30" class="floatleft"> <tr class="tr_regular centralize_text"> <td> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl04_faqQandA_lblQ" class="content_highlight">Q</span> </td> </tr> </table> <div class="marginleft15 floatleft marginTop4" style="width:650px"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl04_faqQandA_pQuestion" class="ui-jqgrid-openDiv" onclick="javascript:IncreaseQuestionCounter(2151,'ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl04_faqQandA')">Does TheLotter take commission on winnings?</p> </div> </div> <div class="clearboth"> </div> <div class="marginTop15"> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl04_faqQandA_divAnswer" class="divAnswer hideOnLoad"> <table width="30" class="floatleft"> <tr> <td class="trFoot centralize_text"> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl04_faqQandA_lblA">A</span> </td> </tr> </table> <div class="marginleft15 floatleft top_two"> <div class="faq_answer"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl04_faqQandA_pAnswer"><p>No, TheLotter does not take commissions on winnings of any amount. The price you pay for participation on the site is final and you are entitled to your lottery winnings in their entirety.</p> <p>Winnings are transferred directly to your account after receipt of the prize from the official lottery operator.</p></p> </div> </div> </div> <div class="clearboth"> </div> <div> <table width="30" class="floatleft"> <tr class="tr_regular centralize_text"> <td> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl05_faqQandA_lblQ" class="content_highlight">Q</span> </td> </tr> </table> <div class="marginleft15 floatleft marginTop4" style="width:650px"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl05_faqQandA_pQuestion" class="ui-jqgrid-openDiv" onclick="javascript:IncreaseQuestionCounter(6177,'ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl05_faqQandA')">How does TheLotter make money?</p> </div> </div> <div class="clearboth"> </div> <div class="marginTop15"> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl05_faqQandA_divAnswer" class="divAnswer hideOnLoad"> <table width="30" class="floatleft"> <tr> <td class="trFoot centralize_text"> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl05_faqQandA_lblA">A</span> </td> </tr> </table> <div class="marginleft15 floatleft top_two"> <div class="faq_answer"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl05_faqQandA_pAnswer"><p>TheLotter is a ticket messenger service. We purchase official lottery tickets on behalf of our customers and our revenue stems solely from a service fee included with the sale of these tickets.</p> <p>Once you have purchased a ticket online with TheLotter鈥檚 ticket purchasing services you incur no further costs or charges. When you win a prize in a lottery draw you can rest assured that you will receive the full amount of the prize without having to pay any further commissions.<br /></p></p> </div> </div> </div> <div class="clearboth"> </div> <div> <table width="30" class="floatleft"> <tr class="tr_regular centralize_text"> <td> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl06_faqQandA_lblQ" class="content_highlight">Q</span> </td> </tr> </table> <div class="marginleft15 floatleft marginTop4" style="width:650px"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl06_faqQandA_pQuestion" class="ui-jqgrid-openDiv" onclick="javascript:IncreaseQuestionCounter(6182,'ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl06_faqQandA')">How can I be sure I'll receive my winnings?</p> </div> </div> <div class="clearboth"> </div> <div class="marginTop15"> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl06_faqQandA_divAnswer" class="divAnswer hideOnLoad"> <table width="30" class="floatleft"> <tr> <td class="trFoot centralize_text"> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl06_faqQandA_lblA">A</span> </td> </tr> </table> <div class="marginleft15 floatleft top_two"> <div class="faq_answer"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl06_faqQandA_pAnswer"><p>Our pay-out system is fully automated and regularly audited. Winnings are swiftly transferred to your account upon receipt. Big prize winners are extended the option to go and collect their prizes personally. As specified in our <a href="terms-of-use/">Terms of Service</a>, lottery tickets are owned by the player, not by TheLotter; TheLotter serves as a messenger on your behalf, and has no legal claim to your tickets. In the unlikely event of a dispute, aside from the Terms of Service (which are a legal and binding document) we will also provide you with ample proof of ownership.</p> <p>When you buy a lottery ticket on our site you immediately receive proof of purchase in the form of a confirmation email. Secondly, each transaction is permanently stored in your account, where it can be viewed at any time. A scanned copy of your ticket is available in the My Account section, proving that the actual ticket was indeed purchased on your behalf. In some lotteries, however, we provide a reasonable facsimile of the tickets for operational reasons. The copy displays the number selection and relevant draw information, as well as a serial code unique to each ticket. These items (legal agreement, proof of purchase, and the image of the actual ticket) firmly establish that the ticket legally belongs to you.</p> <p>We have no legal claim to your tickets and not a single complaint has been made suggesting otherwise. Our entire operation is geared to ensure that we maintain our reputation as the world-leading online lottery ticket purchasing service. We pay out the full winnings of players as swiftly as possible. We have awarded millions in prizes to millions of winners all over the world. Our track record shows that winning players get their money.<br /></p></p> </div> </div> </div> <div class="clearboth"> </div> <div> <table width="30" class="floatleft"> <tr class="tr_regular centralize_text"> <td> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl07_faqQandA_lblQ" class="content_highlight">Q</span> </td> </tr> </table> <div class="marginleft15 floatleft marginTop4" style="width:650px"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl07_faqQandA_pQuestion" class="ui-jqgrid-openDiv" onclick="javascript:IncreaseQuestionCounter(6180,'ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl07_faqQandA')">Can I get my money back if I am not satisfied with my purchase?</p> </div> </div> <div class="clearboth"> </div> <div class="marginTop15"> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl07_faqQandA_divAnswer" class="divAnswer hideOnLoad"> <table width="30" class="floatleft"> <tr> <td class="trFoot centralize_text"> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl07_faqQandA_lblA">A</span> </td> </tr> </table> <div class="marginleft15 floatleft top_two"> <div class="faq_answer"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl07_faqQandA_pAnswer"><p>At TheLotter we take great pride in the service we provide. If, for whatever reason, you are not completely satisfied with our service, we will refund your first purchase in full, guaranteed. </p> <p>Please refer to the <a href="terms-of-use/">Terms of Use</a> for eligibility.</p></p> </div> </div> </div> <div class="clearboth"> </div> <div> <table width="30" class="floatleft"> <tr class="tr_regular centralize_text"> <td> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl08_faqQandA_lblQ" class="content_highlight">Q</span> </td> </tr> </table> <div class="marginleft15 floatleft marginTop4" style="width:650px"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl08_faqQandA_pQuestion" class="ui-jqgrid-openDiv" onclick="javascript:IncreaseQuestionCounter(6179,'ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl08_faqQandA')">Can I play on TheLotter from my country?</p> </div> </div> <div class="clearboth"> </div> <div class="marginTop15"> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl08_faqQandA_divAnswer" class="divAnswer hideOnLoad"> <table width="30" class="floatleft"> <tr> <td class="trFoot centralize_text"> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl08_faqQandA_lblA">A</span> </td> </tr> </table> <div class="marginleft15 floatleft top_two"> <div class="faq_answer"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl08_faqQandA_pAnswer"><p>TheLotter's online lottery ticket purchasing services are available to customers from all over the world. We enable lottery fans to play the top lotteries on the globe regardless of where they live. Currently there are some payment and regulatory restrictions in place that make it difficult for players based in some countries to take advantage of our services. If you experience any difficulty accessing features on our site, please do not hesitate to contact <a title="TheLotter customer support" href="https://www.thelotter.com/contact-us/">Customer Support</a>.<br /></p></p> </div> </div> </div> <div class="clearboth"> </div> <div> <table width="30" class="floatleft"> <tr class="tr_regular centralize_text"> <td> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl09_faqQandA_lblQ" class="content_highlight">Q</span> </td> </tr> </table> <div class="marginleft15 floatleft marginTop4" style="width:650px"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl09_faqQandA_pQuestion" class="ui-jqgrid-openDiv" onclick="javascript:IncreaseQuestionCounter(2147,'ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl09_faqQandA')">Is my personal and payment information protected on the site?</p> </div> </div> <div class="clearboth"> </div> <div class="marginTop15"> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl09_faqQandA_divAnswer" class="divAnswer hideOnLoad"> <table width="30" class="floatleft"> <tr> <td class="trFoot centralize_text"> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl09_faqQandA_lblA">A</span> </td> </tr> </table> <div class="marginleft15 floatleft top_two"> <div class="faq_answer"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl09_faqQandA_pAnswer"><p>Absolutely. Your personal and payment details are encrypted under Geotrust 128 SSL bit security and accessible with a username and/or password only. All traffic between your web browser and our site is completely secure and you should not hesitate to make deposits or withdrawals at TheLotter. You can view the Secure Sockets Layer lock symbol in the address bar at the top of the browser page. For more information about how we secure your personal data please see our <a title="Privacy Notice" href="https://www.thelotter.com/privacy-policy/">Privacy Notice</a><br /></p></p> </div> </div> </div> <div class="clearboth"> </div> <div> <table width="30" class="floatleft"> <tr class="tr_regular centralize_text"> <td> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl10_faqQandA_lblQ" class="content_highlight">Q</span> </td> </tr> </table> <div class="marginleft15 floatleft marginTop4" style="width:650px"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl10_faqQandA_pQuestion" class="ui-jqgrid-openDiv" onclick="javascript:IncreaseQuestionCounter(2148,'ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl10_faqQandA')">What are the advantages of purchasing lottery tickets with TheLotter?</p> </div> </div> <div class="clearboth"> </div> <div class="marginTop15"> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl10_faqQandA_divAnswer" class="divAnswer hideOnLoad"> <table width="30" class="floatleft"> <tr> <td class="trFoot centralize_text"> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl10_faqQandA_lblA">A</span> </td> </tr> </table> <div class="marginleft15 floatleft top_two"> <div class="faq_answer"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl10_faqQandA_pAnswer"><p>Exclusively at TheLotter, you can:</p> <ul> <li>Play the biggest lottery draws on the globe with official lottery tickets;</li> <li>Enjoy convenient, safe, and secure online lottery ticket purchases from your personal computer or mobile device;</li> <li>Rest assured that you will never lose your lottery tickets thanks to TheLotter鈥檚 automated ticket scanning and secure storage;</li> <li>Rely on fast and efficient automatic transfer of your wins to your personal account;</li> <li>Register for FREE services including lottery result alerts, jackpot alerts, and SMS winning notifications;</li> <li>Join an international community of hundreds of thousands of satisfied customers and lottery winners.</li> <p><a title="Read more about TheLotter here" href="https://www.thelotter.com/about-us/">Read more about TheLotter here</a>. </p></ul></p> </div> </div> </div> <div class="clearboth"> </div> <div> <table width="30" class="floatleft"> <tr class="tr_regular centralize_text"> <td> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl11_faqQandA_lblQ" class="content_highlight">Q</span> </td> </tr> </table> <div class="marginleft15 floatleft marginTop4" style="width:650px"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl11_faqQandA_pQuestion" class="ui-jqgrid-openDiv" onclick="javascript:IncreaseQuestionCounter(2149,'ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl11_faqQandA')">What free services are available at TheLotter?</p> </div> </div> <div class="clearboth"> </div> <div class="marginTop15"> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl11_faqQandA_divAnswer" class="divAnswer hideOnLoad"> <table width="30" class="floatleft"> <tr> <td class="trFoot centralize_text"> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl11_faqQandA_lblA">A</span> </td> </tr> </table> <div class="marginleft15 floatleft top_two"> <div class="faq_answer"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl11_faqQandA_pAnswer"><p>TheLotter is proud to offer a variety of complimentary services to its customers including lottery result alerts; jackpot alerts; SMS winning notifications; <a href="https://www.thelotter.com/mobile-apps/?platformref=1&meduim=site_default" target="_blank" rel="nofollow">TheLotter iOS App</a>; <a href="https://www.thelotter.com/lottery-android-app/">TheLotter Android App</a>; 24/7 <a title="TheLotter customer support" href="https://www.thelotter.com/contact-us/">customer support</a> via email, live chat, and Facebook.<br /></p></p> </div> </div> </div> <div class="clearboth"> </div> <div> <table width="30" class="floatleft"> <tr class="tr_regular centralize_text"> <td> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl12_faqQandA_lblQ" class="content_highlight">Q</span> </td> </tr> </table> <div class="marginleft15 floatleft marginTop4" style="width:650px"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl12_faqQandA_pQuestion" class="ui-jqgrid-openDiv" onclick="javascript:IncreaseQuestionCounter(2150,'ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl12_faqQandA')">How can I receive discounts on my participation at TheLotter?</p> </div> </div> <div class="clearboth"> </div> <div class="marginTop15"> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl12_faqQandA_divAnswer" class="divAnswer hideOnLoad"> <table width="30" class="floatleft"> <tr> <td class="trFoot centralize_text"> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl12_faqQandA_lblA">A</span> </td> </tr> </table> <div class="marginleft15 floatleft top_two"> <div class="faq_answer"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl12_faqQandA_pAnswer"><p>TheLotter offers a variety of ways to save when playing your favourite lotteries online including:</p> <ul> <li>Multi-Draws--Enjoy up to 25%  off when you order online lotto tickets in advance!</li> <li>Subscriptions--Receive every 7th ticket free!</li> <li>Sales & Promotions--Set your email preferences to allow promotional emails in Personal Details to receive all the latest updates!<br /></li></ul> <p><a title="Click here to play online" href="https://www.thelotter.com/lottery-tickets/">Click here to play online</a>. <br /></p></p> </div> </div> </div> <div class="clearboth"> </div> <div> <table width="30" class="floatleft"> <tr class="tr_regular centralize_text"> <td> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl13_faqQandA_lblQ" class="content_highlight">Q</span> </td> </tr> </table> <div class="marginleft15 floatleft marginTop4" style="width:650px"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl13_faqQandA_pQuestion" class="ui-jqgrid-openDiv" onclick="javascript:IncreaseQuestionCounter(6643,'ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl13_faqQandA')">Is it safe to play at TheLotter?</p> </div> </div> <div class="clearboth"> </div> <div class="marginTop15"> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl13_faqQandA_divAnswer" class="divAnswer hideOnLoad"> <table width="30" class="floatleft"> <tr> <td class="trFoot centralize_text"> <span id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl13_faqQandA_lblA">A</span> </td> </tr> </table> <div class="marginleft15 floatleft top_two"> <div class="faq_answer"> <p id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl00_faqCategory_rptQandA_ctl13_faqQandA_pAnswer"><p>Yes! As a respected and reputable ticket messenger service, we have a proven track record and many satisfied customers from all over the world. With any concerns please see detailed information explaining why <a title="TheLotter is safe" href="https://www.thelotter.com/thelotter-is-safe/">TheLotter is safe.</a><br /></p></p> </div> </div> </div> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl01_faqCategory_divCategory" class="leftbar_long_box_closed consecutive_box" onclick="javascript:window.location='https://www.thelotter.com/help/registration-account/'"> <div style="cursor:pointer;" class="h2Div rightbarh2">Registration & Account</div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl01_faqCategory_divShow" class="showControl"> <div class="showhide_left"> </div> <div class="showhide_center"> <a id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl01_faqCategory_lnkShowHide" title="Show" class="showhide_hyperlink">Show</a> </div> <div class="showhide_right_show"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl01_faqCategory_divQuestions" class="questCategory_2127"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl02_faqCategory_divCategory" class="leftbar_long_box_closed consecutive_box" onclick="javascript:window.location='https://www.thelotter.com/help/how-to-play/'"> <div style="cursor:pointer;" class="h2Div rightbarh2">How to Play</div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl02_faqCategory_divShow" class="showControl"> <div class="showhide_left"> </div> <div class="showhide_center"> <a id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl02_faqCategory_lnkShowHide" title="Show" class="showhide_hyperlink">Show</a> </div> <div class="showhide_right_show"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl02_faqCategory_divQuestions" class="questCategory_2129"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl03_faqCategory_divCategory" class="leftbar_long_box_closed consecutive_box" onclick="javascript:window.location='https://www.thelotter.com/help/syndicates/'"> <div style="cursor:pointer;" class="h2Div rightbarh2">Syndicates</div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl03_faqCategory_divShow" class="showControl"> <div class="showhide_left"> </div> <div class="showhide_center"> <a id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl03_faqCategory_lnkShowHide" title="Show" class="showhide_hyperlink">Show</a> </div> <div class="showhide_right_show"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl03_faqCategory_divQuestions" class="questCategory_4975"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl04_faqCategory_divCategory" class="leftbar_long_box_closed consecutive_box" onclick="javascript:window.location='https://www.thelotter.com/help/bundles/'"> <div style="cursor:pointer;" class="h2Div rightbarh2">Bundles</div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl04_faqCategory_divShow" class="showControl"> <div class="showhide_left"> </div> <div class="showhide_center"> <a id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl04_faqCategory_lnkShowHide" title="Show" class="showhide_hyperlink">Show</a> </div> <div class="showhide_right_show"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl04_faqCategory_divQuestions" class="questCategory_5855"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl05_faqCategory_divCategory" class="leftbar_long_box_closed consecutive_box" onclick="javascript:window.location='https://www.thelotter.com/help/payments-and-deposits/'"> <div style="cursor:pointer;" class="h2Div rightbarh2">Payments and Deposits</div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl05_faqCategory_divShow" class="showControl"> <div class="showhide_left"> </div> <div class="showhide_center"> <a id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl05_faqCategory_lnkShowHide" title="Show" class="showhide_hyperlink">Show</a> </div> <div class="showhide_right_show"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl05_faqCategory_divQuestions" class="questCategory_2134"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl06_faqCategory_divCategory" class="leftbar_long_box_closed consecutive_box" onclick="javascript:window.location='https://www.thelotter.com/help/winning/'"> <div style="cursor:pointer;" class="h2Div rightbarh2">Winning</div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl06_faqCategory_divShow" class="showControl"> <div class="showhide_left"> </div> <div class="showhide_center"> <a id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl06_faqCategory_lnkShowHide" title="Show" class="showhide_hyperlink">Show</a> </div> <div class="showhide_right_show"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl06_faqCategory_divQuestions" class="questCategory_2135"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl07_faqCategory_divCategory" class="leftbar_long_box_closed consecutive_box" onclick="javascript:window.location='https://www.thelotter.com/help/withdrawals/'"> <div style="cursor:pointer;" class="h2Div rightbarh2">Withdrawals</div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl07_faqCategory_divShow" class="showControl"> <div class="showhide_left"> </div> <div class="showhide_center"> <a id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl07_faqCategory_lnkShowHide" title="Show" class="showhide_hyperlink">Show</a> </div> <div class="showhide_right_show"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl07_faqCategory_divQuestions" class="questCategory_6470"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl08_faqCategory_divCategory" class="leftbar_long_box_closed consecutive_box" onclick="javascript:window.location='https://www.thelotter.com/help/subscriptions/'"> <div style="cursor:pointer;" class="h2Div rightbarh2">Subscriptions</div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl08_faqCategory_divShow" class="showControl"> <div class="showhide_left"> </div> <div class="showhide_center"> <a id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl08_faqCategory_lnkShowHide" title="Show" class="showhide_hyperlink">Show</a> </div> <div class="showhide_right_show"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl08_faqCategory_divQuestions" class="questCategory_2131"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl09_faqCategory_divCategory" class="leftbar_long_box_closed consecutive_box" onclick="javascript:window.location='https://www.thelotter.com/help/multi-draws/'"> <div style="cursor:pointer;" class="h2Div rightbarh2">Multi-Draws</div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl09_faqCategory_divShow" class="showControl"> <div class="showhide_left"> </div> <div class="showhide_center"> <a id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl09_faqCategory_lnkShowHide" title="Show" class="showhide_hyperlink">Show</a> </div> <div class="showhide_right_show"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl09_faqCategory_divQuestions" class="questCategory_5585"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl10_faqCategory_divCategory" class="leftbar_long_box_closed consecutive_box" onclick="javascript:window.location='https://www.thelotter.com/help/lotteries-with-raffles/'"> <div style="cursor:pointer;" class="h2Div rightbarh2">Lotteries with Raffles</div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl10_faqCategory_divShow" class="showControl"> <div class="showhide_left"> </div> <div class="showhide_center"> <a id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl10_faqCategory_lnkShowHide" title="Show" class="showhide_hyperlink">Show</a> </div> <div class="showhide_right_show"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl10_faqCategory_divQuestions" class="questCategory_3680"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl11_faqCategory_divCategory" class="leftbar_long_box_closed consecutive_box" onclick="javascript:window.location='https://www.thelotter.com/help/annual-spanish-raffles-loteria-de-navidad-and-loteria-del-nino/'"> <div style="cursor:pointer;" class="h2Div rightbarh2">Annual Spanish Raffles: Loteria de Navidad and Loteria del Nino</div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl11_faqCategory_divShow" class="showControl"> <div class="showhide_left"> </div> <div class="showhide_center"> <a id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl11_faqCategory_lnkShowHide" title="Show" class="showhide_hyperlink">Show</a> </div> <div class="showhide_right_show"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl11_faqCategory_divQuestions" class="questCategory_4025"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl12_faqCategory_divCategory" class="leftbar_long_box_closed consecutive_box" onclick="javascript:window.location='https://www.thelotter.com/help/loteria-national-extra/'"> <div style="cursor:pointer;" class="h2Div rightbarh2">Loteria National Extra</div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl12_faqCategory_divShow" class="showControl"> <div class="showhide_left"> </div> <div class="showhide_center"> <a id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl12_faqCategory_lnkShowHide" title="Show" class="showhide_hyperlink">Show</a> </div> <div class="showhide_right_show"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl12_faqCategory_divQuestions" class="questCategory_4026"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl13_faqCategory_divCategory" class="leftbar_long_box_closed consecutive_box" onclick="javascript:window.location='https://www.thelotter.com/help/quick-draws/'"> <div style="cursor:pointer;" class="h2Div rightbarh2">Quick Draws</div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl13_faqCategory_divShow" class="showControl"> <div class="showhide_left"> </div> <div class="showhide_center"> <a id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl13_faqCategory_lnkShowHide" title="Show" class="showhide_hyperlink">Show</a> </div> <div class="showhide_right_show"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl13_faqCategory_divQuestions" class="questCategory_6704"> </div> </div> <div id="ctl00_ContentPlaceHolderMain_rptFAQCategories_ctl14_faqCategory_divCategory" class="leftbar_long_box_closed consecutive_box" 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