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Paper Library: Training for State and Local Government
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Learn more by downloading the full publication.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GOV24_TLP_Unite_USA_V.preview.jpg","qorder":"2","start_date":"2024-11-07 00:00:00","client_name":"Unite USA Inc.","create_date":"2024-11-07 14:05:32","safe_title":"Transforming Emergency Management and Disaster Response","safe_abstract":"By bringing together technology-driven automation, rapid response teams and community partners through a social care platform, agencies can do more than just help constituents through a crisis -- they can offer them a path to improved well-being. Learn more by downloading the full publication.","tags":["Emerging Tech","Emergency Management","Data and Analytics","State","Local"],"class_list":"paper Emerging_Tech Emergency_Management Data_and_Analytics State Local"},"143418":{"id":"143418","url_name":"Safeguarding-Against-a-Cyberattack%3A-Developing-Incident-Response--Plans-in-Education-143418","display_title":"Developing Cyberattack Incident Response Plans in Education","abstract":"Download this paper to equip your institution with proactive defenses to safeguard sensitive data, minimize disruptions, and stay resilient in an ever-changing threat landscape.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE24_TLP_Sophos_Cyber_Attack_V.preview.jpg","qorder":"3","start_date":"2024-11-01 00:00:00","client_name":"Sophos Inc.","create_date":"2024-11-01 09:06:40","safe_title":"Developing Cyberattack Incident Response Plans in Education","safe_abstract":"Download this paper to equip your institution with proactive defenses to safeguard sensitive data, minimize disruptions, and stay resilient in an ever-changing threat landscape.","tags":["K-12 Education","Higher Education","Emergency Management","Cybersecurity"],"class_list":"paper K-12_Education Higher_Education Emergency_Management Cybersecurity"},"142751":{"id":"142751","url_name":"Using-HHS-Data-and-Best-Practices-to-Change-Lives-142751","display_title":"Using HHS Data and Best Practices to Change Lives","abstract":"This thought leadership paper covers three major best practices, along with corresponding real-world examples, around how to use data more effectively for health and human services programs. The paper also explains the value of cloud-based tools for data transformation.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_BRIEF_AWS_ISV_HHS_Data_V.preview.jpg","qorder":"6","start_date":"2024-02-23 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-02-23 13:19:57","safe_title":"Using HHS Data and Best Practices to Change Lives","safe_abstract":"This thought leadership paper covers three major best practices, along with corresponding real-world examples, around how to use data more effectively for health and human services programs. The paper also explains the value of cloud-based tools for data transformation.","tags":["Data and Analytics","Constituent Experience","Cloud","Health and Human Services"],"class_list":"paper Data_and_Analytics Constituent_Experience Cloud Health_and_Human_Services"},"143435":{"id":"143435","url_name":"The-Four-Key-Components-of-Successful-Digital-Transformation-for-Government-143435","display_title":"The Four Key Components of Successful Digital Transformation for Government","abstract":"This guide details four essential components for achieving successful digital transformation in Government: harnessing the power of SaaS and PaaS platforms, enabling data-driven decisions, improving access to comprehensive data, and fostering secure collaboration.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/the-four-key-components-of-successful-digital-transformation-gov.preview.jpg","qorder":"8","start_date":"2024-11-13 00:00:00","client_name":"Salesforce Inc","create_date":"2024-11-13 09:26:33","safe_title":"The Four Key Components of Successful Digital Transformation for Government","safe_abstract":"This guide details four essential components for achieving successful digital transformation in Government: harnessing the power of SaaS and PaaS platforms, enabling data-driven decisions, improving access to comprehensive data, and fostering secure collaboration.","tags":["IT Modernization","IT Infrastructure","Data and Analytics","Cybersecurity","Cloud"],"class_list":"paper IT_Modernization IT_Infrastructure Data_and_Analytics Cybersecurity Cloud"},"143415":{"id":"143415","url_name":"Smart-Device-Strategies-for-Seamless-IT-143415","display_title":"Smart Device Strategies for Seamless IT","abstract":"Discover a new approach to device management that streamlines IT costs and maximizes productivity. This guide explores how device subscription services (DSS) offer predictable costs, seamless lifecycle management, and improved employee satisfaction. Learn how to align your device strategy with sustainability goals and take advantage of flexible options designed to adapt as your needs evolve.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/unisys_device-subscription_guide_2915-6555.preview.jpg","qorder":"8","start_date":"2024-10-30 00:00:00","client_name":"Unisys Corporation","create_date":"2024-10-30 13:53:55","safe_title":"Smart Device Strategies for Seamless IT","safe_abstract":"Discover a new approach to device management that streamlines IT costs and maximizes productivity. This guide explores how device subscription services (DSS) offer predictable costs, seamless lifecycle management, and improved employee satisfaction. Learn how to align your device strategy with sustainability goals and take advantage of flexible options designed to adapt as your needs evolve.","tags":["Workforce","IT Modernization","IT Infrastructure","Cybersecurity"],"class_list":"paper Workforce IT_Modernization IT_Infrastructure Cybersecurity"},"143291":{"id":"143291","url_name":"4-Ways-to-Get-Ready-for-AI-in-Transportation-143291","display_title":"4 Ways to Get Ready for AI in Transportation","abstract":"Department of transportation leaders don't need a sales pitch on artificial intelligence (AI) -- they need practical guidance on what they can do now to realize an AI-driven future for transportation. Based on meetings that involved public sector transportation leaders, this thought leadership paper covers the steps transportation agencies need to take in four areas: data, workforce, cybersecurity and collaboration.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_AWS_Rekor_DOT_V.preview.jpg","qorder":"10","start_date":"2024-09-17 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-09-17 11:38:31","safe_title":"4 Ways to Get Ready for AI in Transportation","safe_abstract":"Department of transportation leaders don't need a sales pitch on artificial intelligence (AI) -- they need practical guidance on what they can do now to realize an AI-driven future for transportation. Based on meetings that involved public sector transportation leaders, this thought leadership paper covers the steps transportation agencies need to take in four areas: data, workforce, cybersecurity and collaboration.","tags":["Workforce","Transportation","Data and Analytics","Cybersecurity","Artificial Intelligence"],"class_list":"paper Workforce Transportation Data_and_Analytics Cybersecurity Artificial_Intelligence"},"142900":{"id":"142900","url_name":"How-Satellite-Data-Helps-Governments-Make-Better-Decisions-142900","display_title":"How Satellite Data Helps Governments Make Better Decisions","abstract":"High-resolution satellite data is helping bring government leaders a multidimensional view of change as it's happening. This paper explores how high-res satellite data tools are helping drive program and policy effectiveness, with several real-world examples from the public sector.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/Planet-Ebook-DrivingPolicyEffectiveness-StateLocal-Letter.preview.jpg","qorder":"12","start_date":"2024-04-29 00:00:00","client_name":"Planet Labs Inc.","create_date":"2024-04-29 11:56:02","safe_title":"How Satellite Data Helps Governments Make Better Decisions","safe_abstract":"High-resolution satellite data is helping bring government leaders a multidimensional view of change as it's happening. This paper explores how high-res satellite data tools are helping drive program and policy effectiveness, with several real-world examples from the public sector.","tags":["Infrastructure","Data and Analytics","Policy","IT Modernization"],"class_list":"paper Infrastructure Data_and_Analytics Policy IT_Modernization"},"143433":{"id":"143433","url_name":"Cloud-Smart-Strategies-for-IT-Infrastructure-Modernization-143433","display_title":"Cloud-Smart Strategies for IT Infrastructure Modernization","abstract":"The need to update digital infrastructure is more urgent than ever. To improve cybersecurity, meet residents' evolving expectations, and alleviate workforce pressures, local governments must have modern, efficient systems. This thought leadership shares the steps that agencies need to take to guide their modernization efforts and simply cloud adoption. It also draws data from a recent Center for Digital Government survey to inform its advice.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_AWS_Tyler_MM_Infrastructure_V.preview.jpg","qorder":"16","start_date":"2024-11-11 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-11-11 10:09:26","safe_title":"Cloud-Smart Strategies for IT Infrastructure Modernization","safe_abstract":"The need to update digital infrastructure is more urgent than ever. To improve cybersecurity, meet residents' evolving expectations, and alleviate workforce pressures, local governments must have modern, efficient systems. This thought leadership shares the steps that agencies need to take to guide their modernization efforts and simply cloud adoption. It also draws data from a recent Center for Digital Government survey to inform its advice.","tags":["IT Modernization","IT Infrastructure","Cybersecurity","Cloud"],"class_list":"paper IT_Modernization IT_Infrastructure Cybersecurity Cloud"},"143438":{"id":"143438","url_name":"Spatial-Infrastructure-How-GIS-Data-Can-Transform-Government-Operations-143438","display_title":"Spatial Infrastructure: How GIS Data Can Transform Government Operations","abstract":"Governments hold vast geospatial data, yet it's often siloed, and traditional IT infrastructures hinder optimization and security. Embracing spatial infrastructure can help state and local governments by enhancing GIS data integration with everyday technologies and systems. This paper explains spatial infrastructure and explores use cases where it can improve government operations.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_AWS_Esri_MM_GIS_V.preview.jpg","qorder":"18","start_date":"2024-11-14 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-11-14 15:11:43","safe_title":"Spatial Infrastructure: How GIS Data Can Transform Government Operations","safe_abstract":"Governments hold vast geospatial data, yet it's often siloed, and traditional IT infrastructures hinder optimization and security. Embracing spatial infrastructure can help state and local governments by enhancing GIS data integration with everyday technologies and systems. This paper explains spatial infrastructure and explores use cases where it can improve government operations.","tags":["Smart Cities","IT Infrastructure","Data and Analytics","Cloud","Buildings and Facilities","Infrastructure","Sustainability and Environment"],"class_list":"paper Smart_Cities IT_Infrastructure Data_and_Analytics Cloud Buildings_and_Facilities Infrastructure Sustainability_and_Environment"},"143446":{"id":"143446","url_name":"Why-the-NYC-Tech-Office-Chose-Cloud-Modernization-143446","display_title":"Why the NYC Tech Office Chose Cloud Modernization","abstract":"The New York City Office of Technology and Innovation (OTI) faced significant challenges with legacy applications, which struggled to meet constituent needs, posed security risks, and experienced frequent outages. To address these issues, OTI partnered with technology providers to migrate nearly 30 applications to the cloud. This case study details how OTI strategically handled its application modernization journey and shares critical lessons learned for other agencies.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_AWS_NYC_OTI_V.preview.jpg","qorder":"20","start_date":"2024-11-18 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-11-18 14:21:16","safe_title":"Why the NYC Tech Office Chose Cloud Modernization","safe_abstract":"The New York City Office of Technology and Innovation (OTI) faced significant challenges with legacy applications, which struggled to meet constituent needs, posed security risks, and experienced frequent outages. To address these issues, OTI partnered with technology providers to migrate nearly 30 applications to the cloud. This case study details how OTI strategically handled its application modernization journey and shares critical lessons learned for other agencies.","tags":["IT Infrastructure","Cybersecurity","Cloud","IT Modernization"],"class_list":"paper IT_Infrastructure Cybersecurity Cloud IT_Modernization"},"143434":{"id":"143434","url_name":"Eliminating-Weak-Links-Securing-Evolving-IT-Landscapes-Against-Sophisticated-Threats-143434","display_title":"Eliminating Weak Links: Securing Evolving IT Landscapes","abstract":"Government IT leaders must reassess existing firewalls and other legacy security technologies to address the growth of remote work, the proliferation of hybrid IT environments, and the rise of sophisticated and dangerous cyberattacks. In today's fast-changing environment, modern solutions are needed to strengthen security, improve visibility and simplify administration across networks, clouds, applications, users and endpoints.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Cisco_Firewall_V.preview.jpg","qorder":"20","start_date":"2024-11-11 00:00:00","client_name":"Cisco Systems Inc.","create_date":"2024-11-11 15:03:47","safe_title":"Eliminating Weak Links: Securing Evolving IT Landscapes","safe_abstract":"Government IT leaders must reassess existing firewalls and other legacy security technologies to address the growth of remote work, the proliferation of hybrid IT environments, and the rise of sophisticated and dangerous cyberattacks. In today's fast-changing environment, modern solutions are needed to strengthen security, improve visibility and simplify administration across networks, clouds, applications, users and endpoints.","tags":["Cybersecurity"],"class_list":"paper Cybersecurity"},"143419":{"id":"143419","url_name":"Empower-Your-Team-with-Automated-Security-Operations-143419","display_title":"Empower Your Team with Automated Security Operations","abstract":"This paper explains how agencies can take strategic steps to incorporate AI-driven automation into routine security operations.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Mandiant_GoogleSec_Automation_V.preview.jpg","qorder":"21","start_date":"2024-11-04 00:00:00","client_name":"Mandiant","create_date":"2024-11-04 06:50:15","safe_title":"Empower Your Team with Automated Security Operations","safe_abstract":"This paper explains how agencies can take strategic steps to incorporate AI-driven automation into routine security operations.","tags":["Cybersecurity","Artificial Intelligence"],"class_list":"paper Cybersecurity Artificial_Intelligence"},"142950":{"id":"142950","url_name":"Three-Steps-for-Getting-Started-with-AI-Chatbots-142950","display_title":"Three Steps for Getting Started with AI Chatbots","abstract":"Many state and local agencies use chatbots, but fewer governments have unlocked the full potential of the technology with artificial intelligence (AI). This thought leadership paper details three steps your agency can take to kickstart an AI chatbot program. Real-world government examples show how AI chatbots can transform service delivery for constituents and improve efficiency for public sector employees.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_AWS_AI_Chatbots_V.preview.jpg","qorder":"28","start_date":"2024-05-21 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-05-21 16:04:09","safe_title":"Three Steps for Getting Started with AI Chatbots","safe_abstract":"Many state and local agencies use chatbots, but fewer governments have unlocked the full potential of the technology with artificial intelligence (AI). This thought leadership paper details three steps your agency can take to kickstart an AI chatbot program. Real-world government examples show how AI chatbots can transform service delivery for constituents and improve efficiency for public sector employees.","tags":["Health and Human Services","Cybersecurity","Constituent Experience","Artificial Intelligence"],"class_list":"paper Health_and_Human_Services Cybersecurity Constituent_Experience Artificial_Intelligence"},"143414":{"id":"143414","url_name":"How-Your-Data-Strategy-Leads-to-Better-AI-143414","display_title":"How Your Data Strategy Leads to Better AI","abstract":"This paper highlights the necessity for a unified data strategy in state and local government to facilitate effective AI implementation. Fragmented data systems create barriers to AI by complicating data access, management, and security.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Oracle_Data_Strategy_V.preview.jpg","qorder":"32","start_date":"2024-10-30 00:00:00","client_name":"Oracle","create_date":"2024-10-30 12:45:53","safe_title":"How Your Data Strategy Leads to Better AI","safe_abstract":"This paper highlights the necessity for a unified data strategy in state and local government to facilitate effective AI implementation. Fragmented data systems create barriers to AI by complicating data access, management, and security.","tags":["Data and Analytics","Artificial Intelligence"],"class_list":"paper Data_and_Analytics Artificial_Intelligence"},"142679":{"id":"142679","url_name":"6-Great-Use-Cases-for-GenAI-142679","display_title":"6 Great Use Cases for Public Sector GenAI","abstract":"Generative AI can help state and local government agencies simplify complex processes, elevate constituent experiences and secure sensitive data. Here are six ways your agency may be able to benefit from GenAI.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_BRIEF_ElasticSearch_Google_V.preview.jpg","qorder":"33","start_date":"2024-01-30 00:00:00","client_name":"ElasticSearch Inc","create_date":"2024-01-30 05:50:20","safe_title":"6 Great Use Cases for Public Sector GenAI","safe_abstract":"Generative AI can help state and local government agencies simplify complex processes, elevate constituent experiences and secure sensitive data. Here are six ways your agency may be able to benefit from GenAI.","tags":["Emerging Tech","Cybersecurity","Citizen Engagement","Artificial Intelligence"],"class_list":"paper Emerging_Tech Cybersecurity Citizen_Engagement Artificial_Intelligence"},"143447":{"id":"143447","url_name":"Unlocking-Agility-and-Innovation-with-Modernization-143447","display_title":"Unlocking Agility and Innovation with Modernization","abstract":"As agencies face stricter regulations and increasing demands for better services, updating their technology is crucial. By leveraging tools like artificial intelligence (AI), data analytics and cloud computing, organizations can transform legacy systems and build a foundation for future growth and public trust. Learn more about the benefits of modernizing by downloading the full publication.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Avanade_Modernize_V.preview.jpg","qorder":"40","start_date":"2024-11-18 00:00:00","client_name":"Avanade Inc","create_date":"2024-11-18 16:49:59","safe_title":"Unlocking Agility and Innovation with Modernization","safe_abstract":"As agencies face stricter regulations and increasing demands for better services, updating their technology is crucial. By leveraging tools like artificial intelligence (AI), data analytics and cloud computing, organizations can transform legacy systems and build a foundation for future growth and public trust. Learn more about the benefits of modernizing by downloading the full publication.","tags":["State","Local","Higher Education","Emerging Tech","Data and Analytics","Artificial Intelligence"],"class_list":"paper State Local Higher_Education Emerging_Tech Data_and_Analytics Artificial_Intelligence"},"143453":{"id":"143453","url_name":"Higher-Ed-Enters-a-New-Phase-of-AI-Adoption-143453","display_title":"Higher Ed Enters a New Phase of AI Adoption","abstract":"Findings from a new Center for Digital Government\/Internet2 survey point to growing maturity around AI adoption in higher education. But institutions still need to build AI capacity among faculty and staff, develop stronger strategic planning and budgeting models, and strengthen their ability to assess AI tools. This report breaks down key research results.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE24_RESEARCH_REPORT_Internet2_HED_V.preview.jpg","qorder":"999","start_date":"2024-11-22 00:00:00","client_name":"Internet2","create_date":"2024-11-22 12:53:17","safe_title":"Higher Ed Enters a New Phase of AI Adoption","safe_abstract":"Findings from a new Center for Digital Government\/Internet2 survey point to growing maturity around AI adoption in higher education. But institutions still need to build AI capacity among faculty and staff, develop stronger strategic planning and budgeting models, and strengthen their ability to assess AI tools. This report breaks down key research results.","tags":["Higher Education","Artificial Intelligence"],"class_list":"paper Higher_Education Artificial_Intelligence"},"143450":{"id":"143450","url_name":"Get-AI-Ready%3A-How-Governments-Can-Build-a-Strong-Data-Foundation-143450","display_title":"Get AI-Ready: How Governments Can Build a Strong Data Foundation","abstract":"AI’s effectiveness depends on one critical factor: data quality. This guide covers how government agencies can modernize tech stacks, improve data accessibility, and clean data to unlock AI's potential and deliver smarter, more efficient services to constituents.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/Qlik_eRepublic-whitepaper_final.preview.jpg","qorder":"999","start_date":"2024-11-19 00:00:00","client_name":"QlikTech Inc","create_date":"2024-11-19 12:13:24","safe_title":"Get AI-Ready: How Governments Can Build a Strong Data Foundation","safe_abstract":"AI&rsquo;s effectiveness depends on one critical factor: data quality. This guide covers how government agencies can modernize tech stacks, improve data accessibility, and clean data to unlock AI's potential and deliver smarter, more efficient services to constituents.","tags":["IT Infrastructure","Data and Analytics","Artificial Intelligence","Emerging Tech","Civic Innovation","State","Local","IT Modernization"],"class_list":"paper IT_Infrastructure Data_and_Analytics Artificial_Intelligence Emerging_Tech Civic_Innovation State Local IT_Modernization"},"143443":{"id":"143443","url_name":"Find-the-perfect-managed-hosting-provider-for-your-unique-needs-143442","display_title":"Find the perfect managed hosting provider for your unique needs","abstract":"This report evaluates top managed hosting providers, analyzing their strengths, limitations, and suitability for the specific needs of public sector environments.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/Unisys-20230628-isg-dcs-managedhosting-us.preview.jpg","qorder":"999","start_date":"2024-11-18 00:00:00","client_name":"Unisys Corporation","create_date":"2024-11-18 13:20:57","safe_title":"Find the perfect managed hosting provider for your unique needs","safe_abstract":"This report evaluates top managed hosting providers, analyzing their strengths, limitations, and suitability for the specific needs of public sector environments.","tags":["IT Modernization","IT Infrastructure","Higher Education","Data and Analytics","Cybersecurity","Cloud"],"class_list":"paper IT_Modernization IT_Infrastructure Higher_Education Data_and_Analytics Cybersecurity Cloud"},"143437":{"id":"143437","url_name":"California-State-Universitys-Blueprint-for-Higher-Graduation-Rates-and-Lower-Costs-143437","display_title":"California State University's Blueprint for Higher Graduation Rates and Lower Costs","abstract":"Discover how California State University (CSU) improved graduation rates by 60%, streamlined student services, and saved $15 million annually by implementing a secure hybrid cloud infrastructure.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/Unisys-220550-enhancing-student-experience.preview.jpg","qorder":"999","start_date":"2024-11-14 00:00:00","client_name":"Unisys Corporation","create_date":"2024-11-14 07:56:10","safe_title":"California State University's Blueprint for Higher Graduation Rates and Lower Costs","safe_abstract":"Discover how California State University (CSU) improved graduation rates by 60%, streamlined student services, and saved $15 million annually by implementing a secure hybrid cloud infrastructure.","tags":["IT Modernization","IT Infrastructure","Higher Education","Cloud"],"class_list":"paper IT_Modernization IT_Infrastructure Higher_Education Cloud"},"143421":{"id":"143421","url_name":"Vulnerable-Institutions-143421","display_title":"Vulnerable Institutions","abstract":"Many higher education institutions don't use digital identity verification for crucial functions like registration, enrollment and admissions, financial aid, and online exams, according to a new identity verification survey by the Center for Digital Education. This infographic shows key survey findings and offers tips for strengthening digital identity.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/Socure_Infographic.jpg","qorder":"999","start_date":"2024-11-05 00:00:00","client_name":"Socure","create_date":"2024-11-05 08:43:38","safe_title":"Vulnerable Institutions","safe_abstract":"Many higher education institutions don't use digital identity verification for crucial functions like registration, enrollment and admissions, financial aid, and online exams, according to a new identity verification survey by the Center for Digital Education. This infographic shows key survey findings and offers tips for strengthening digital identity.","tags":["Higher Education","Cybersecurity"],"class_list":"paper Higher_Education Cybersecurity"},"143417":{"id":"143417","url_name":"From-Cybersecurity-to-Smart-Tech-Insights-for-Event-Ready-Cities-143417","display_title":"From Cybersecurity to Smart Tech: Insights for Event-Ready Cities","abstract":"Is your city prepared to manage cybersecurity risks for large-scale events? As the world turns its focus to the 2026 World Cup, local governments hosting or supporting big gatherings face heightened security demands. This paper offers insights from host cities, with strategies any local government can adopt to enhance event security and streamline planning.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_DC_SHI_WorldCup_V.preview.jpg","qorder":"999","start_date":"2024-10-31 00:00:00","client_name":"SHI International Corp.","create_date":"2024-10-31 14:01:27","safe_title":"From Cybersecurity to Smart Tech: Insights for Event-Ready Cities","safe_abstract":"Is your city prepared to manage cybersecurity risks for large-scale events? As the world turns its focus to the 2026 World Cup, local governments hosting or supporting big gatherings face heightened security demands. This paper offers insights from host cities, with strategies any local government can adopt to enhance event security and streamline planning.","tags":["Local","IT Infrastructure","IoT and Smart Cities","Emergency Management","Data and Analytics","Cybersecurity","Civic Innovation","Artificial Intelligence"],"class_list":"paper Local IT_Infrastructure IoT_and_Smart_Cities Emergency_Management Data_and_Analytics Cybersecurity Civic_Innovation Artificial_Intelligence"},"143416":{"id":"143416","url_name":"Keeping-Air-Travelers-Safe-on-the-Move-143416","display_title":"Keeping Air Travelers Safe on the Move","abstract":"Airports rely on an ecosystem of information technology, operational technology and Internet of Things to keep air travel running smoothly. But these complex environments face an array of threats. This buyer's guide covers key criteria and capabilities for keeping critical airport infrastructure secure and available.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Armis_Buyers_Guide_Airport_V.preview.jpg","qorder":"999","start_date":"2024-10-31 00:00:00","client_name":"Armis","create_date":"2024-10-31 11:45:29","safe_title":"Keeping Air Travelers Safe on the Move","safe_abstract":"Airports rely on an ecosystem of information technology, operational technology and Internet of Things to keep air travel running smoothly. But these complex environments face an array of threats. This buyer's guide covers key criteria and capabilities for keeping critical airport infrastructure secure and available.","tags":["Cybersecurity","Transportation","Special Districts","Local"],"class_list":"paper Cybersecurity Transportation Special_Districts Local"},"143413":{"id":"143413","url_name":"Navigating-Emerging-Technologies-in-Education-143413","display_title":"Navigating Emerging Technologies in Education","abstract":"The landscape of education is rapidly evolving, with modern technologies such as artificial intelligence (AI) offering new ways to enhance the learning experience. But integrating innovative technologies requires engagement from key stakeholders -- faculty, administrators and students -- to ensure these technologies align with educational goals. Download the full publication for guidance on successfully deploying the latest technology.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE24_TLP_Check_Point_Innovation_V.preview.jpg","qorder":"999","start_date":"2024-10-29 00:00:00","client_name":"Check Point Technologies Inc.","create_date":"2024-10-29 15:43:04","safe_title":"Navigating Emerging Technologies in Education","safe_abstract":"The landscape of education is rapidly evolving, with modern technologies such as artificial intelligence (AI) offering new ways to enhance the learning experience. But integrating innovative technologies requires engagement from key stakeholders -- faculty, administrators and students -- to ensure these technologies align with educational goals. Download the full publication for guidance on successfully deploying the latest technology.","tags":["Emerging Tech","Cybersecurity","Data and Analytics","Artificial Intelligence","Privacy","Policy","K-12 Education"],"class_list":"paper Emerging_Tech Cybersecurity Data_and_Analytics Artificial_Intelligence Privacy Policy K-12_Education"},"143412":{"id":"143412","url_name":"Ellucian-Enhances-Higher-Ed-Technology-with-the-Cloud-143412","display_title":"Ellucian Enhances Higher Ed Technology with the Cloud","abstract":"Ellucian, a company that offers software and consulting services to higher education institutions, faced financial challenges and complexity issues with its data center. The organization chose to migrate its solutions and services to the cloud. This case study details how Ellucian's cloud journey has resulted in new advantages for institutions and students. Read to find out how the cloud can reduce workloads, transform education services and more!","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_AWS_xTech_Erin_V.preview.jpg","qorder":"999","start_date":"2024-10-29 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-10-29 11:35:30","safe_title":"Ellucian Enhances Higher Ed Technology with the Cloud","safe_abstract":"Ellucian, a company that offers software and consulting services to higher education institutions, faced financial challenges and complexity issues with its data center. The organization chose to migrate its solutions and services to the cloud. This case study details how Ellucian's cloud journey has resulted in new advantages for institutions and students. Read to find out how the cloud can reduce workloads, transform education services and more!","tags":["Higher Education","Cloud","Artificial Intelligence"],"class_list":"paper Higher_Education Cloud Artificial_Intelligence"},"143411":{"id":"143411","url_name":"Optimizing-and-Improving-the-Business-of-Government-in-a-Constrained-Environment-143411","display_title":"Optimizing and Improving the Business of Government in a Constrained Environment","abstract":"State and local governments have become more technology-enabled over the last several years, but to maintain and advance these gains, they must make more strategic IT investment decisions. By focusing on constituent outcomes rather than technical outcomes and using AI and hybrid cloud to make incremental changes, they can modernize with much less risk and greater impact.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_IBM_Optimizing_V.preview.jpg","qorder":"999","start_date":"2024-10-29 00:00:00","client_name":"IBM Corporation","create_date":"2024-10-29 09:19:30","safe_title":"Optimizing and Improving the Business of Government in a Constrained Environment","safe_abstract":"State and local governments have become more technology-enabled over the last several years, but to maintain and advance these gains, they must make more strategic IT investment decisions. By focusing on constituent outcomes rather than technical outcomes and using AI and hybrid cloud to make incremental changes, they can modernize with much less risk and greater impact.","tags":["IT Modernization","IT Infrastructure","Cloud","Artificial Intelligence"],"class_list":"paper IT_Modernization IT_Infrastructure Cloud Artificial_Intelligence"},"143406":{"id":"143406","url_name":"Redefine-Your-SOC%3A-Intelligence-Driven-Security-Operations-in-Action-143406","display_title":"Redefine Your SOC: Intelligence-Driven Security Operations in Action","abstract":"Security Operations Centers often struggle to manage vast volumes of threat data. This white paper reveals how an intelligence-driven SOC approach can simplify threat detection, streamline workflows, and strengthen defenses against advanced threats.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/security-stay-ahead-latest-threats-intel-driven-secops-wp.preview.jpg","qorder":"999","start_date":"2024-10-29 00:00:00","client_name":"Mandiant","create_date":"2024-10-29 06:35:51","safe_title":"Redefine Your SOC: Intelligence-Driven Security Operations in Action","safe_abstract":"Security Operations Centers often struggle to manage vast volumes of threat data. This white paper reveals how an intelligence-driven SOC approach can simplify threat detection, streamline workflows, and strengthen defenses against advanced threats.","tags":["State","Local","Data and Analytics","Cybersecurity","Artificial Intelligence"],"class_list":"paper State Local Data_and_Analytics Cybersecurity Artificial_Intelligence"},"143405":{"id":"143405","url_name":"Fortifying-Cybersecurity-with-Google-Security-Operations-143405","display_title":"Fortifying Cybersecurity with Google Security Operations","abstract":"This whitepaper reveals how Google Security Operations enhances security team performance, scales data ingestion without breaking the bank, and boosts threat detection. Discover how this platform's AI-driven intelligence equips your team to detect and respond with unmatched speed, precision, and cost-efficiency.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/idc-business-value-of-google-secops.preview.jpg","qorder":"999","start_date":"2024-10-29 00:00:00","client_name":"Mandiant","create_date":"2024-10-29 06:30:47","safe_title":"Fortifying Cybersecurity with Google Security Operations","safe_abstract":"This whitepaper reveals how Google Security Operations enhances security team performance, scales data ingestion without breaking the bank, and boosts threat detection. Discover how this platform's AI-driven intelligence equips your team to detect and respond with unmatched speed, precision, and cost-efficiency.","tags":["State","Local","Data and Analytics","Cybersecurity","Artificial Intelligence"],"class_list":"paper State Local Data_and_Analytics Cybersecurity Artificial_Intelligence"},"143404":{"id":"143404","url_name":"Vanderbilt-University-Library-Transforms-Archives-with-AI-143404","display_title":"Vanderbilt University Library Transforms Archives with AI","abstract":"Rather than have staff manually create digital records for a gigantic news archive, Vanderbilt University's Heard Library system supercharged the process by using cloud-based artificial intelligence tools. Now projects that could take many years to finish can be completed in months. This case study describes how the library system continues to find new uses for AI, describing multiple specific initiatives in detail. Read more to find out why libraries and archives should take advantage of AI!","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_AWS_EDU_JonShaw_V.preview.jpg","qorder":"999","start_date":"2024-10-28 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-10-28 15:09:09","safe_title":"Vanderbilt University Library Transforms Archives with AI","safe_abstract":"Rather than have staff manually create digital records for a gigantic news archive, Vanderbilt University's Heard Library system supercharged the process by using cloud-based artificial intelligence tools. Now projects that could take many years to finish can be completed in months. This case study describes how the library system continues to find new uses for AI, describing multiple specific initiatives in detail. Read more to find out why libraries and archives should take advantage of AI!","tags":["Digital Workflows","Cloud","Artificial Intelligence","Higher Education"],"class_list":"paper Digital_Workflows Cloud Artificial_Intelligence Higher_Education"},"143403":{"id":"143403","url_name":"Saint-Louis-University-Propels-Research-Capabilities-with-the-Cloud-143403","display_title":"Saint Louis University Propels Research Capabilities with the Cloud","abstract":"On-premises tools and services weren't meeting the needs of researchers at Saint Louis University. When researchers requested cloud options for more flexible and robust research capabilities, the university teamed up with a cloud vendor to begin developing proofs of concept for unique needs. This case study details the university's modernization journey and outlines multiple benefits of the cloud for research. Read more to find out how your university can take advantage of cloud computing!","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_AWS_EDU_Shruthi_V.preview.jpg","qorder":"999","start_date":"2024-10-28 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-10-28 15:07:12","safe_title":"Saint Louis University Propels Research Capabilities with the Cloud","safe_abstract":"On-premises tools and services weren't meeting the needs of researchers at Saint Louis University. When researchers requested cloud options for more flexible and robust research capabilities, the university teamed up with a cloud vendor to begin developing proofs of concept for unique needs. This case study details the university's modernization journey and outlines multiple benefits of the cloud for research. Read more to find out how your university can take advantage of cloud computing!","tags":["Higher Education","Cloud"],"class_list":"paper Higher_Education Cloud"},"143402":{"id":"143402","url_name":"Miami-Beach-Uses-Cloud-Contact-Center-to-Transform-Callers-Experiences-143402","display_title":"Miami Beach Uses Cloud Contact Center to Transform Callers' Experiences","abstract":"The city of Miami Beach, Florida, needed a way to enhance the caller experience for residents, businesses and visitors. On an aggressive timeline, the city decided to implement a cloud contact center with artificial intelligence capabilities. This case study outlines how the city has realized multiple goals and achieved new efficiencies in a short period of time. Read more to learn how your city can revolutionize its contact center, interactive voice response and more!","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_AWS_SLG_AnthonyNunez_V.preview.jpg","qorder":"999","start_date":"2024-10-28 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-10-28 15:05:54","safe_title":"Miami Beach Uses Cloud Contact Center to Transform Callers' Experiences","safe_abstract":"The city of Miami Beach, Florida, needed a way to enhance the caller experience for residents, businesses and visitors. On an aggressive timeline, the city decided to implement a cloud contact center with artificial intelligence capabilities. This case study outlines how the city has realized multiple goals and achieved new efficiencies in a short period of time. Read more to learn how your city can revolutionize its contact center, interactive voice response and more!","tags":["Digital Workflows","Constituent Experience","Cloud","Artificial Intelligence"],"class_list":"paper Digital_Workflows Constituent_Experience Cloud Artificial_Intelligence"},"143401":{"id":"143401","url_name":"How-Acentra-Moved-the-Nations-Health-Forward-with-the-Cloud-143401","display_title":"How Acentra Moved the Nation's Health Forward with the Cloud","abstract":"Acentra Health impacts 140 million patients thanks to its extensive work with state Medicaid systems. The healthcare organization wanted a better way to respond to business needs and derive insights from data, so it turned to the cloud. This case study covers all the reasons Acentra chose the cloud and how the organization continues to help states modernize their Medicaid systems. Read more to find out why the cloud can have a tremendous impact on healthcare!","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_AWS_xTech_HarishNanda_V.preview.jpg","qorder":"999","start_date":"2024-10-28 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-10-28 15:03:23","safe_title":"How Acentra Moved the Nation's Health Forward with the Cloud","safe_abstract":"Acentra Health impacts 140 million patients thanks to its extensive work with state Medicaid systems. The healthcare organization wanted a better way to respond to business needs and derive insights from data, so it turned to the cloud. This case study covers all the reasons Acentra chose the cloud and how the organization continues to help states modernize their Medicaid systems. Read more to find out why the cloud can have a tremendous impact on healthcare!","tags":["Constituent Experience","Cloud","Artificial Intelligence","Health and Human Services"],"class_list":"paper Constituent_Experience Cloud Artificial_Intelligence Health_and_Human_Services"},"143383":{"id":"143383","url_name":"The-Whole-of-State-Approach%3A-Safeguarding-our-Digital-Communities-143383","display_title":"The Whole of State Approach: Safeguarding our Digital Communities","abstract":"This comprehensive guide showcases how a Whole of State approach empowers agencies to collaborate, pool resources, and implement advanced security measures.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/Rubrik_wp-whole-of-state-approach-final.preview.jpg","qorder":"999","start_date":"2024-10-22 00:00:00","client_name":"Rubrik","create_date":"2024-10-22 06:53:06","safe_title":"The Whole of State Approach: Safeguarding our Digital Communities","safe_abstract":"This comprehensive guide showcases how a Whole of State approach empowers agencies to collaborate, pool resources, and implement advanced security measures.","tags":[],"class_list":"paper "},"143377":{"id":"143377","url_name":"How-Mainframe-Application-Modernization-Can-Benefit-Public-Safety-Agencies-143377","display_title":"How Mainframe Application Modernization Can Benefit Public Safety Agencies","abstract":"Mainframes have long been the backbone of public safety computing, trusted by police, courts, and emergency services to provide secure, mission-critical data and applications. However, as the need for modernization grows, many agencies face challenges in updating systems they've relied on for decades. The solution? A hybrid cloud approach.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_AWS_IBM_JPS_V.preview.jpg","qorder":"999","start_date":"2024-10-18 00:00:00","client_name":"IBM Corporation","create_date":"2024-10-18 07:45:20","safe_title":"How Mainframe Application Modernization Can Benefit Public Safety Agencies","safe_abstract":"Mainframes have long been the backbone of public safety computing, trusted by police, courts, and emergency services to provide secure, mission-critical data and applications. However, as the need for modernization grows, many agencies face challenges in updating systems they've relied on for decades. The solution? A hybrid cloud approach.","tags":["Justice and Legal","Emergency Management","Cloud"],"class_list":"paper Justice_and_Legal Emergency_Management Cloud"},"143376":{"id":"143376","url_name":"Preparing-for-an-AI-World-The-Future-of-Data-in-State-and-Local-Government-143376","display_title":"Preparing for an AI World: The Future of Data in State & Local Government","abstract":"AI and generative AI are reshaping government operations, but data readiness remains a critical hurdle. This whitepaper explores how state and local governments can prepare their data for AI and leverage these technologies for better governance, transparency, and efficiency. 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It also includes real-world examples of how schools are using collaborative intelligence to tackle critical challenges and achieve amazing results.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/mag-edu-leadership-digital.preview.jpg","qorder":"999","start_date":"2024-10-14 00:00:00","client_name":"Thoughtexchange","create_date":"2024-10-14 12:42:02","safe_title":"How to Win at Educational Leadership","safe_abstract":"Tired of top-down leadership that leaves your education community feeling unheard? This guide reveals the secrets of collaborative leadership. It covers how to build a culture of inclusion and empathy, gather meaningful feedback, and make decisions that truly reflect the needs and desires of your entire district. It also includes real-world examples of how schools are using collaborative intelligence to tackle critical challenges and achieve amazing results.","tags":["Diversity, Equity and Inclusion","Policy and Management","K-12 Education"],"class_list":"paper Diversity,_Equity_and_Inclusion Policy_and_Management K-12_Education"},"143359":{"id":"143359","url_name":"The-4-Stages-of-Effective-Strategic-Planning-in-Education-143359","display_title":"The 4 Stages of Effective Strategic Planning in Education","abstract":"Strategic planning isn't just about setting goals--it's about involving your entire school community to achieve them. In this guide, you'll learn how to tackle common strategic planning challenges, engage key stakeholders, and create alignment from day one. 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This whitepaper explores the unique challenges AI presents, from power management to cooling systems, and offers practical solutions for designing data centers that can handle these demands.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/WP110_V2.1_EN.preview.jpg","qorder":"999","start_date":"2024-10-14 00:00:00","client_name":"Schneider Electric IT Corp","create_date":"2024-10-14 09:28:44","safe_title":"Preparing Your Data Centers for the AI Era","safe_abstract":"The rise of AI is reshaping data center infrastructure, with increasing workloads and higher power densities. This whitepaper explores the unique challenges AI presents, from power management to cooling systems, and offers practical solutions for designing data centers that can handle these demands.","tags":["State","Local","IT Modernization","IT Infrastructure","Emerging Tech","Data and Analytics","Artificial Intelligence"],"class_list":"paper State Local IT_Modernization IT_Infrastructure Emerging_Tech Data_and_Analytics Artificial_Intelligence"},"143355":{"id":"143355","url_name":"Confronting-Cybersecurity-Threats-in-Local-Government-143355","display_title":"Confronting Cybersecurity Threats in Local Government","abstract":"Cyber threats are evolving, but so are the strategies to combat them. This whitepaper offers a deep dive into how state and local governments can address increasing cyber threats, staffing shortages, and decentralized infrastructures—turning these challenges into opportunities for stronger, more secure IT systems.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/998-23146502_LMA-US_SE_State_LocalGovernment_eBook_012624.preview.jpg","qorder":"999","start_date":"2024-10-14 00:00:00","client_name":"Schneider Electric IT Corp","create_date":"2024-10-14 09:24:09","safe_title":"Confronting Cybersecurity Threats in Local Government","safe_abstract":"Cyber threats are evolving, but so are the strategies to combat them. 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It touches on how the State of Utah and California's DHCS have successfully transformed service delivery using these modern solutions.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/Transforming_Public_Service_-_Solutions_for_State_and_Local_Governments.preview.jpg","qorder":"999","start_date":"2024-10-03 00:00:00","client_name":"Atlassian","create_date":"2024-10-03 11:44:47","safe_title":"How to Bring Modern Solutions to Public Services","safe_abstract":"This guide explores how modern digital tools can empower state and local governments to meet evolving constituent demands. It touches on how the State of Utah and California's DHCS have successfully transformed service delivery using these modern solutions.","tags":["Civic Innovation","Emerging Tech","Citizen Engagement"],"class_list":"paper Civic_Innovation Emerging_Tech Citizen_Engagement"},"143337":{"id":"143337","url_name":"Why-Your-Agency-Needs-Observability-143337","display_title":"Why Your Agency Needs Observability","abstract":"Constituents expect high-performing, secure digital services from their governments. That's why every agency should consider the advantages of an observability platform, which allows you to see essential data about every part of your IT environment in a single dashboard. This infographic explains in simple language how observability helps you recognize and solve performance and security issues faster. View this easy-to-understand graphic to get all the basics about observability!","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_INFOGRAPHIC_SolarWinds_V.preview.jpg","qorder":"999","start_date":"2024-09-30 00:00:00","client_name":"SolarWinds","create_date":"2024-09-30 17:30:46","safe_title":"Why Your Agency Needs Observability","safe_abstract":"Constituents expect high-performing, secure digital services from their governments. That's why every agency should consider the advantages of an observability platform, which allows you to see essential data about every part of your IT environment in a single dashboard. This infographic explains in simple language how observability helps you recognize and solve performance and security issues faster. View this easy-to-understand graphic to get all the basics about observability!","tags":["IT Modernization","Digital Workflows","Data and Analytics","Cybersecurity","Constituent Experience"],"class_list":"paper IT_Modernization Digital_Workflows Data_and_Analytics Cybersecurity Constituent_Experience"},"143336":{"id":"143336","url_name":"How-Governments-Can-Close-Skill-Gaps-with-Microcredentials-143336","display_title":"How Governments Can Close Skill Gaps with Microcredentials","abstract":"State and local governments often have difficulty hiring workers with technical IT skills in areas like the cloud and cybersecurity due to high salary demands. One way to address this challenge is to develop the skills of existing government staff through microcredential programs. Read this thought leadership paper to learn more about how microcredentials offer agencies a more convenient way to upskill their staff!","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_AWS_Udemy_IM_V.preview.jpg","qorder":"999","start_date":"2024-09-30 00:00:00","client_name":"Pluralsight","create_date":"2024-09-30 16:57:33","safe_title":"How Governments Can Close Skill Gaps with Microcredentials","safe_abstract":"State and local governments often have difficulty hiring workers with technical IT skills in areas like the cloud and cybersecurity due to high salary demands. One way to address this challenge is to develop the skills of existing government staff through microcredential programs. Read this thought leadership paper to learn more about how microcredentials offer agencies a more convenient way to upskill their staff!","tags":["Workforce","Cybersecurity","Cloud"],"class_list":"paper Workforce Cybersecurity Cloud"},"143335":{"id":"143335","url_name":"Navigating-the-CJIS-Security-Policy-Changes-143335","display_title":"Navigating the CJIS Security Policy Changes","abstract":"The FBI updated its Criminal Justice Information Services (CJIS) Security Policy in July 2024 to address the ever-changing cyber threat landscape. Agencies using criminal justice data must adhere to the baseline security standards in the update, Version 5.9.5, for safe operation. The new document addresses evolving concerns in areas such as incident response, cloud security and multifactor authentication.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Fortinet_CJIS_V.preview.jpg","qorder":"999","start_date":"2024-09-30 00:00:00","client_name":"Fortinet Inc","create_date":"2024-09-30 16:40:09","safe_title":"Navigating the CJIS Security Policy Changes","safe_abstract":"The FBI updated its Criminal Justice Information Services (CJIS) Security Policy in July 2024 to address the ever-changing cyber threat landscape. Agencies using criminal justice data must adhere to the baseline security standards in the update, Version 5.9.5, for safe operation. The new document addresses evolving concerns in areas such as incident response, cloud security and multifactor authentication.","tags":["State","Policy","Local","Law Enforcement and Fire","Justice and Public Safety","Cybersecurity","Administrative Services"],"class_list":"paper State Policy Local Law_Enforcement_and_Fire Justice_and_Public_Safety Cybersecurity Administrative_Services"},"143334":{"id":"143334","url_name":"How-Missouri-Future-Proof-Its-Unemployment-Insurance-System-143334","display_title":"How Missouri Future-Proofed Its Unemployment Insurance System","abstract":"During the COVID-19 pandemic, Missouri saw a 3,000% increase in unemployment claims. Servers had to be manually configured, hardened and deployed to meet increased demand. To make its IT approach more efficient and flexible, the state turned to the cloud. Read this case study to learn how Missouri completed a challenging cloud migration to revolutionize its unemployment insurance system!","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_AWS_SLG_Matthew_V.preview.jpg","qorder":"999","start_date":"2024-09-30 00:00:00","client_name":"","create_date":"2024-09-30 15:52:43","safe_title":"How Missouri Future-Proofed Its Unemployment Insurance System","safe_abstract":"During the COVID-19 pandemic, Missouri saw a 3,000% increase in unemployment claims. Servers had to be manually configured, hardened and deployed to meet increased demand. To make its IT approach more efficient and flexible, the state turned to the cloud. Read this case study to learn how Missouri completed a challenging cloud migration to revolutionize its unemployment insurance system!","tags":["Constituent Experience","Cloud","Artificial Intelligence","IT Modernization"],"class_list":"paper Constituent_Experience Cloud Artificial_Intelligence IT_Modernization"},"143331":{"id":"143331","url_name":"The-Three-Pillars-of-Incident-Response--for-Governments-143331","display_title":"The Three Pillars of Incident Response for Governments","abstract":"This thought leadership paper details the specific challenges and actionable steps for each of these pillars of IR. Read more to learn about the IR technologies you need, the cyberattack response frameworks you should follow, the objectives you will want to outline and more!","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Blumira_3_Pillars_V.preview.jpg","qorder":"999","start_date":"2024-09-30 00:00:00","client_name":"Blumira","create_date":"2024-09-30 12:20:16","safe_title":"The Three Pillars of Incident Response for Governments","safe_abstract":"This thought leadership paper details the specific challenges and actionable steps for each of these pillars of IR. Read more to learn about the IR technologies you need, the cyberattack response frameworks you should follow, the objectives you will want to outline and more!","tags":["Cybersecurity"],"class_list":"paper Cybersecurity"},"143328":{"id":"143328","url_name":"How-States-Are-Improving-Roadway-Incident-Reponses-with-AI-143328","display_title":"How States Are Improving Roadway Incident Reponses with AI","abstract":"A state's ability to identify a road incident and address it efficiently can lead to more saved lives and improved communities. A new technology platform uses artificial intelligence to provide crucial roadway intelligence, giving government agencies the opportunity to make roads safer and smarter. This case study explains how Texas and other states have been able to find a larger number of roadway incidents and remediate them faster.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_AWS_xTech_Mike_V.preview.jpg","qorder":"999","start_date":"2024-09-27 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-09-27 14:08:15","safe_title":"How States Are Improving Roadway Incident Reponses with AI","safe_abstract":"A state's ability to identify a road incident and address it efficiently can lead to more saved lives and improved communities. A new technology platform uses artificial intelligence to provide crucial roadway intelligence, giving government agencies the opportunity to make roads safer and smarter. This case study explains how Texas and other states have been able to find a larger number of roadway incidents and remediate them faster.","tags":["Transportation","Justice and Public Safety","Data and Analytics","Cloud","Artificial Intelligence"],"class_list":"paper Transportation Justice_and_Public_Safety Data_and_Analytics Cloud Artificial_Intelligence"},"143322":{"id":"143322","url_name":"3-Ways-to-Address-AI-Concerns-in-State-and-Local-Government-143322","display_title":"3 Ways to Address AI Concerns in State and Local Government","abstract":"Learn how you can begin creating a culture that embraces the best things about AI!","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_SADA_Google_Cloud_V.preview.jpg","qorder":"999","start_date":"2024-09-25 00:00:00","client_name":"SADA Inc.","create_date":"2024-09-25 07:39:40","safe_title":"3 Ways to Address AI Concerns in State and Local Government","safe_abstract":"Learn how you can begin creating a culture that embraces the best things about AI!","tags":["Constituent Experience","Artificial Intelligence","Policy","Data and Analytics"],"class_list":"paper Constituent_Experience Artificial_Intelligence Policy Data_and_Analytics"},"143320":{"id":"143320","url_name":"Modernization-Brings-Simplicity-to-K-12-Education-143320","display_title":"Modernization Brings Simplicity to K-12 Education","abstract":"K-12 school districts modernizing their enterprise resource planning platforms must make thoughtful choices on cloud architecture to avoid unnecessary complexities in their systems. One popular option is a multi-tenant cloud architecture, which efficiently shares resources among multiple users and ensures high availability with simple, centralized administration. Learn more about the benefits of a multi-tenant cloud architecture by downloading the full publication.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE24_TLP_Infor_K12_V.preview.jpg","qorder":"999","start_date":"2024-09-24 00:00:00","client_name":"Infor (US) LLC","create_date":"2024-09-24 14:35:54","safe_title":"Modernization Brings Simplicity to K-12 Education","safe_abstract":"K-12 school districts modernizing their enterprise resource planning platforms must make thoughtful choices on cloud architecture to avoid unnecessary complexities in their systems. One popular option is a multi-tenant cloud architecture, which efficiently shares resources among multiple users and ensures high availability with simple, centralized administration. Learn more about the benefits of a multi-tenant cloud architecture by downloading the full publication.","tags":["K-12 Education","IT Modernization","Cybersecurity","Cloud","Administrative Services"],"class_list":"paper K-12_Education IT_Modernization Cybersecurity Cloud Administrative_Services"},"143314":{"id":"143314","url_name":"How-States-are-Using-Generative-AI-to-Speed-Up-Unemployment-Claims-143314","display_title":"How States are Using Generative AI to Speed Up Unemployment Claims","abstract":"Generative AI is helping unemployment agencies settle benefits claims faster while boosting the productivity of claims adjudicators. Test cases in New Hampshire and Colorado show how other state unemployment agencies can take advantage of increased efficiency and accuracy to benefit claims processing. Download this case study to learn how these projects are helping states deliver better constituent service in a fraction of the time.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_Google_GenAI_V.preview.jpg","qorder":"999","start_date":"2024-09-23 00:00:00","client_name":"Google LLC","create_date":"2024-09-23 10:37:02","safe_title":"How States are Using Generative AI to Speed Up Unemployment Claims","safe_abstract":"Generative AI is helping unemployment agencies settle benefits claims faster while boosting the productivity of claims adjudicators. Test cases in New Hampshire and Colorado show how other state unemployment agencies can take advantage of increased efficiency and accuracy to benefit claims processing. Download this case study to learn how these projects are helping states deliver better constituent service in a fraction of the time.","tags":["Artificial Intelligence","Workforce","State","Administrative Services"],"class_list":"paper Artificial_Intelligence Workforce State Administrative_Services"},"143294":{"id":"143294","url_name":"Improving-Cyber-Defense-in-Education-143294","display_title":"Improving Cyber Defense in Education","abstract":"This thought leadership paper covers everything you need to know about threat intelligence and shares critical strategies you can start implementing.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE24_TLP_Adlumin_Cyber_V.preview.jpg","qorder":"999","start_date":"2024-09-18 00:00:00","client_name":"Adlumin","create_date":"2024-09-18 13:58:57","safe_title":"Improving Cyber Defense in Education","safe_abstract":"This thought leadership paper covers everything you need to know about threat intelligence and shares critical strategies you can start implementing.","tags":["Higher Education","K-12 Education","Cybersecurity"],"class_list":"paper Higher_Education K-12_Education Cybersecurity"},"143289":{"id":"143289","url_name":"Active-AI-Employee-Experience-143289","display_title":"Active AI Employee Experience","abstract":"Active AI employee experience automates everyday tasks for knowledge workers. It combines generative AI with a core automation platform and intelligent document processing technology to eliminate mundane work and let employees focus on higher-value tasks. This brief explains how to get started.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_DS_UI_Path_V.preview.jpg","qorder":"999","start_date":"2024-09-16 00:00:00","client_name":"UiPath","create_date":"2024-09-16 16:26:11","safe_title":"Active AI Employee Experience","safe_abstract":"Active AI employee experience automates everyday tasks for knowledge workers. It combines generative AI with a core automation platform and intelligent document processing technology to eliminate mundane work and let employees focus on higher-value tasks. This brief explains how to get started.","tags":["Budget, Finance and HR","Artificial Intelligence","Administrative Services","Health and Human Services","Digital Workflows"],"class_list":"paper Budget,_Finance_and_HR Artificial_Intelligence Administrative_Services Health_and_Human_Services Digital_Workflows"},"143284":{"id":"143284","url_name":"Closing-the-Child-Care-Gap-143284","display_title":"Closing the Child Care Gap","abstract":"This thought leadership paper outlines tools, services and strategies for creating an ecosystem that can address common inequities and hurdles. Read more to find out how your organization and community can expand child care access to all children.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE24_TLP_Wonderschool_V.preview.jpg","qorder":"999","start_date":"2024-09-13 00:00:00","client_name":"Wonderschool","create_date":"2024-09-13 06:46:13","safe_title":"Closing the Child Care Gap","safe_abstract":"This thought leadership paper outlines tools, services and strategies for creating an ecosystem that can address common inequities and hurdles. Read more to find out how your organization and community can expand child care access to all children.","tags":["Workforce","IT Infrastructure","Diversity, Equity and Inclusion","Data and Analytics"],"class_list":"paper Workforce IT_Infrastructure Diversity__Equity_and_Inclusion Data_and_Analytics"},"143274":{"id":"143274","url_name":"Simplifying-Compliance-with-New-CJIS-Requirements-143274","display_title":"Simplifying Compliance with New CJIS Requirements","abstract":"In this Q&A, Illumio's Director of Industry Solutions Christer Swartz discusses how Zero-Trust segmentation simplifies alignment with CJIS requirements.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_QA_Illumio_Swartz_V.preview.jpg","qorder":"999","start_date":"2024-09-11 00:00:00","client_name":"Illumio","create_date":"2024-09-11 09:26:30","safe_title":"Simplifying Compliance with New CJIS Requirements","safe_abstract":"In this Q&A, Illumio's Director of Industry Solutions Christer Swartz discusses how Zero-Trust segmentation simplifies alignment with CJIS requirements.","tags":["Justice and Legal","Digital Workflows","Cybersecurity","State","Policy","Local","Law Enforcement and Fire"],"class_list":"paper Justice_and_Legal Digital_Workflows Cybersecurity State Policy Local Law_Enforcement_and_Fire"},"143273":{"id":"143273","url_name":"How-a-Nevada-County-Created-a-Cutting-Edge-Impacted-Persons-Database-143273","display_title":"How Clark County Built a Groundbreaking Emergency Response Solution","abstract":"Home to Las Vegas and over 43 million annual visitors, Clark County, Nevada, faces the challenge of providing global support and information after emergencies and tragedies. This thought leadership paper shares the keys to Clark County's success and illustrates how local governments can build unique digital solutions.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_DC_AWS_Clark_County_V.preview.jpg","qorder":"999","start_date":"2024-09-11 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-09-11 08:47:57","safe_title":"How Clark County Built a Groundbreaking Emergency Response Solution","safe_abstract":"Home to Las Vegas and over 43 million annual visitors, Clark County, Nevada, faces the challenge of providing global support and information after emergencies and tragedies. This thought leadership paper shares the keys to Clark County's success and illustrates how local governments can build unique digital solutions.","tags":["Emergency Management","Data and Analytics","Cloud"],"class_list":"paper Emergency_Management Data_and_Analytics Cloud"},"143271":{"id":"143271","url_name":"Reinventing-Constituent-Experiences-with-AI-143271","display_title":"Reinventing Constituent Experiences with AI","abstract":"Generative AI and smart chatbots are transforming how state and local agencies interact with constituents. This paper offers a roadmap for using these technologies to deliver great self-service experiences.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_NICE_AI_V.preview.jpg","qorder":"999","start_date":"2024-09-10 00:00:00","client_name":"NICE","create_date":"2024-09-10 14:49:14","safe_title":"Reinventing Constituent Experiences with AI","safe_abstract":"Generative AI and smart chatbots are transforming how state and local agencies interact with constituents. This paper offers a roadmap for using these technologies to deliver great self-service experiences.","tags":["Constituent Experience","Citizen Engagement","Local","State","Health and Human Services","Emerging Tech"],"class_list":"paper Constituent_Experience Citizen_Engagement Local State Health_and_Human_Services Emerging_Tech"},"143267":{"id":"143267","url_name":"HHS-Guide%3A-How-AI-and-Automation-Are-Shaping-the-Next-Era-of-Health-and-Human-Services-143267","display_title":"HHS Guide: How AI & Automation Are Shaping the Next Era of Health & Human Services","abstract":"This comprehensive new guide from Governing, Government Technology and the American Public Human Services Association provides a roadmap for implementing and optimizing AI to deliver safer, smarter, better services for HHS agencies, their partners and the communities they serve.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_GUIDE_HHS_V.preview.jpg","qorder":"999","start_date":"2024-09-09 00:00:00","client_name":"e.Republic","create_date":"2024-09-09 11:23:18","safe_title":"HHS Guide: How AI & Automation Are Shaping the Next Era of Health & Human Services","safe_abstract":"This comprehensive new guide from Governing, Government Technology and the American Public Human Services Association provides a roadmap for implementing and optimizing AI to deliver safer, smarter, better services for HHS agencies, their partners and the communities they serve.","tags":["State","Local","Health and Human Services","Digital Workflows","Constituent Experience","Artificial Intelligence"],"class_list":"paper State Local Health_and_Human_Services Digital_Workflows Constituent_Experience Artificial_Intelligence"},"143266":{"id":"143266","url_name":"Managing-a-Complex-Migration-for-a-Large-University-143266","display_title":"Managing a Complex Migration for a Large University","abstract":"Moving a sophisticated higher education application platform to the cloud takes careful planning and collaborative execution. Mythics, a top Oracle Cloud Infrastructure (OCI) integration partner, has been a crucial partner in helping New Mexico State University set the stage for a cloud-centered future.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_Mythics__NMSU_V.preview.jpg","qorder":"999","start_date":"2024-09-06 00:00:00","client_name":"Mythics LLC","create_date":"2024-09-06 14:07:00","safe_title":"Managing a Complex Migration for a Large University","safe_abstract":"Moving a sophisticated higher education application platform to the cloud takes careful planning and collaborative execution. Mythics, a top Oracle Cloud Infrastructure (OCI) integration partner, has been a crucial partner in helping New Mexico State University set the stage for a cloud-centered future.","tags":["State","Higher Education","Cloud"],"class_list":"paper State Higher_Education Cloud"},"143263":{"id":"143263","url_name":"Aligning-Budgets-with-Priorities-143263","display_title":"Aligning Budgets with Priorities","abstract":"As federal stimulus funding winds down, state and local governments need to balance tighter budgets and align scarce resources with key initiatives. Priority-based budgeting gives leaders tools to analyze spending, reallocate funds strategically and create new funding models. This brief explains how the process works and how to get started.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_TylerTech_Budget_V.preview.jpg","qorder":"999","start_date":"2024-09-04 00:00:00","client_name":"Tyler Technologies","create_date":"2024-09-04 07:48:02","safe_title":"Aligning Budgets with Priorities","safe_abstract":"As federal stimulus funding winds down, state and local governments need to balance tighter budgets and align scarce resources with key initiatives. Priority-based budgeting gives leaders tools to analyze spending, reallocate funds strategically and create new funding models. This brief explains how the process works and how to get started.","tags":["State","Local","Finance","Data and Analytics","Budget, Finance and HR"],"class_list":"paper State Local Finance Data_and_Analytics Budget__Finance_and_HR"},"143156":{"id":"143156","url_name":"Strengthening-Multicloud-Security-in-Government-143156","display_title":"Strengthening Multicloud Security in Government","abstract":"Multicloud environments provide unrivaled scalability and flexibility that allows governments to innovate. But traditional security approaches would keep systems protected, so agencies need the right kind of platform and tools as they expand their cloud footprint and accelerate digital transformation. This thought leadership paper explains the many benefits of a cloud-native application protection platform and how governments can make detecting threats easier for their security teams.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Wiz_Security_V.preview.jpg","qorder":"999","start_date":"2024-08-30 00:00:00","client_name":"Wiz","create_date":"2024-08-30 10:48:38","safe_title":"Strengthening Multicloud Security in Government","safe_abstract":"Multicloud environments provide unrivaled scalability and flexibility that allows governments to innovate. But traditional security approaches would keep systems protected, so agencies need the right kind of platform and tools as they expand their cloud footprint and accelerate digital transformation. This thought leadership paper explains the many benefits of a cloud-native application protection platform and how governments can make detecting threats easier for their security teams.","tags":["IT Infrastructure","Cybersecurity","Cloud","Artificial Intelligence"],"class_list":"paper IT_Infrastructure Cybersecurity Cloud Artificial_Intelligence"},"143146":{"id":"143146","url_name":"Simplify-Environmental-Protection-with-Modernization-143146","display_title":"Simplify Environmental Protection with Modernization","abstract":"Streamlining document management and digitizing paper-based processes can make environmental agencies more efficient and transparent. Exemplifying this approach is the North Carolina Department of Environmental Quality (DEQ), which has embraced advanced automation in three areas: protection and conservation; compliance and oversight; and policy and advocacy.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Laserfiche_Environmental_V.preview.jpg","qorder":"999","start_date":"2024-08-23 00:00:00","client_name":"Laserfiche","create_date":"2024-08-23 17:26:56","safe_title":"Simplify Environmental Protection with Modernization","safe_abstract":"Streamlining document management and digitizing paper-based processes can make environmental agencies more efficient and transparent. Exemplifying this approach is the North Carolina Department of Environmental Quality (DEQ), which has embraced advanced automation in three areas: protection and conservation; compliance and oversight; and policy and advocacy.","tags":["Digital Workflows","Administrative Services","Sustainability and Environment","State"],"class_list":"paper Digital_Workflows Administrative_Services Sustainability_and_Environment State"},"143144":{"id":"143144","url_name":"GenAI-in-Courts%3A-How-Artificial-Intelligence-Improves-Efficiency-and-Accuracy-in-Court-Systems--143144","display_title":"GenAI in Courts: How Artificial Intelligence Improves Efficiency and Accuracy in Court Systems","abstract":"State and local court systems are strained. Even routine legal processes can overburden staff and delay crucial judicial processes. The right AI assistant can transform","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_PP_Thomson_Reuters_V.preview.jpg","qorder":"999","start_date":"2024-08-22 00:00:00","client_name":"Thomson Reuters","create_date":"2024-08-22 12:54:23","safe_title":"GenAI in Courts: How Artificial Intelligence Improves Efficiency and Accuracy in Court Systems","safe_abstract":"State and local court systems are strained. Even routine legal processes can overburden staff and delay crucial judicial processes. The right AI assistant can transform","tags":[],"class_list":"paper "},"143132":{"id":"143132","url_name":"Eliminate-Paperwork-and-Cultivate-Trust-in-Corrections-Agencies-143132","display_title":"Eliminate Paperwork and Cultivate Trust in Corrections Agencies","abstract":"Administrative burdens in corrections agencies -- including bureaucracy, confusing paperwork and complex compliance requirements -- can burn out staff and erode public trust. A modern document management platform eases the strains on corrections agencies by digitizing documents, reducing paperwork and automating processes. Download the full report to learn more about the features and opportunities available with a document management platform.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Laserfiche_Corrections_V.preview.jpg","qorder":"999","start_date":"2024-08-16 00:00:00","client_name":"Laserfiche","create_date":"2024-08-16 14:33:14","safe_title":"Eliminate Paperwork and Cultivate Trust in Corrections Agencies","safe_abstract":"Administrative burdens in corrections agencies -- including bureaucracy, confusing paperwork and complex compliance requirements -- can burn out staff and erode public trust. A modern document management platform eases the strains on corrections agencies by digitizing documents, reducing paperwork and automating processes. Download the full report to learn more about the features and opportunities available with a document management platform.","tags":["Law Enforcement and Fire","Justice and Legal","IT Modernization","Artificial Intelligence","Administrative Services"],"class_list":"paper Law_Enforcement_and_Fire Justice_and_Legal IT_Modernization Artificial_Intelligence Administrative_Services"},"143131":{"id":"143131","url_name":"Harnessing-Generative-AI-143131","display_title":"Harnessing Generative AI","abstract":"Generative AI is transforming operations, prompting state and local governments to identify the right use cases to achieve strategic objectives and constituent service goals. Download this guide if you are looking to implement safe, effective and responsible use of AI. It features best practices from public sector leaders who are experimenting with the technology as well as insights from AI experts to help agencies develop a thoughtful, go-forward plan for using GenAI.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_WHITE_PAPER_AI_Council_V.preview.jpg","qorder":"999","start_date":"2024-08-15 00:00:00","client_name":"e.Republic","create_date":"2024-08-15 14:14:46","safe_title":"Harnessing Generative AI","safe_abstract":"Generative AI is transforming operations, prompting state and local governments to identify the right use cases to achieve strategic objectives and constituent service goals. Download this guide if you are looking to implement safe, effective and responsible use of AI. It features best practices from public sector leaders who are experimenting with the technology as well as insights from AI experts to help agencies develop a thoughtful, go-forward plan for using GenAI.","tags":["Artificial Intelligence"],"class_list":"paper Artificial_Intelligence"},"143124":{"id":"143124","url_name":"The-Future-of-Work-in-Constituent-Services-143124","display_title":"The Future of Work in Constituent Services","abstract":"Artificial intelligence (AI) is reinventing work in government. That poses challenges and opportunities for governments and their staff as they implement the technology to improve constituent services. This thought leadership paper explores how AI will transform the government workplace and offers guidance on how agencies can demonstrate the revolutionary power of the technology.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Avanade_Constituent_Services_V.preview.jpg","qorder":"999","start_date":"2024-08-13 00:00:00","client_name":"Avanade Inc","create_date":"2024-08-13 09:37:12","safe_title":"The Future of Work in Constituent Services","safe_abstract":"Artificial intelligence (AI) is reinventing work in government. That poses challenges and opportunities for governments and their staff as they implement the technology to improve constituent services. This thought leadership paper explores how AI will transform the government workplace and offers guidance on how agencies can demonstrate the revolutionary power of the technology.","tags":["Digital Workflows","Constituent Experience","Artificial Intelligence","Workforce"],"class_list":"paper Digital_Workflows Constituent_Experience Artificial_Intelligence Workforce"},"143122":{"id":"143122","url_name":"QandA-How-the-Cloud-Rescued-Californias-Health-Exchange-143122","display_title":"Q&A: How the Cloud Rescued California's Health Exchange","abstract":"This Q&A details the cloud journey of Covered California, which operates California's health exchange. During the pandemic, the agency's on-premises IT system crashed multiple times due to a historic surge in enrollments. This predicament sparked a decision to move everything to the cloud, which would help the agency respond effectively to a cybersecurity-related outage in 2024. Learn more about how the cloud has made California's health exchange more resilient.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_QA_AWS_Covered_CA_V.preview.jpg","qorder":"999","start_date":"2024-08-12 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-08-12 16:26:41","safe_title":"Q&A: How the Cloud Rescued California's Health Exchange","safe_abstract":"This Q&A details the cloud journey of Covered California, which operates California's health exchange. During the pandemic, the agency's on-premises IT system crashed multiple times due to a historic surge in enrollments. This predicament sparked a decision to move everything to the cloud, which would help the agency respond effectively to a cybersecurity-related outage in 2024. Learn more about how the cloud has made California's health exchange more resilient.","tags":["IT Infrastructure","IT Modernization","Health and Human Services","Constituent Experience","Cloud"],"class_list":"paper IT_Infrastructure IT_Modernization Health_and_Human_Services Constituent_Experience Cloud"},"143112":{"id":"143112","url_name":"QandA-Understanding-Organizational-Change-Management-143112","display_title":"Q&A: Understanding Organizational Change Management","abstract":"Change is hard in any organization. In this Q&A, Kristin Sparks, a Principal at CSG Government Solutions, discusses how Organizational Change Management is an important element in the successful implementation of new systems, business processes and organizational structures.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_QA_CSG_Sparks_V2.preview.jpg","qorder":"999","start_date":"2024-08-08 00:00:00","client_name":"CSG Government Solutions","create_date":"2024-08-08 15:08:03","safe_title":"Q&A: Understanding Organizational Change Management","safe_abstract":"Change is hard in any organization. In this Q&A, Kristin Sparks, a Principal at CSG Government Solutions, discusses how Organizational Change Management is an important element in the successful implementation of new systems, business processes and organizational structures.","tags":["Administrative Services","Workforce","State","Local"],"class_list":"paper Administrative_Services Workforce State Local"},"143104":{"id":"143104","url_name":"Finding-Innovation-in-Everyday-Operations-143104","display_title":"Finding Innovation in Everyday Operations","abstract":"Thanks to connected data and mobile networks, any device or piece of equipment can be a vehicle for transformation. This paper shows how two cities are using real-time data from municipal equipment to boost efficiency, increase safety and improve constituent services.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Samsara_V.preview.jpg","qorder":"999","start_date":"2024-08-06 00:00:00","client_name":"Samsara","create_date":"2024-08-06 07:57:15","safe_title":"Finding Innovation in Everyday Operations","safe_abstract":"Thanks to connected data and mobile networks, any device or piece of equipment can be a vehicle for transformation. This paper shows how two cities are using real-time data from municipal equipment to boost efficiency, increase safety and improve constituent services.","tags":["Smart Cities","Public Works","Networking","Local","IoT and Smart Cities","Data and Analytics","Civic Innovation","Citizen Engagement"],"class_list":"paper Smart_Cities Public_Works Networking Local IoT_and_Smart_Cities Data_and_Analytics Civic_Innovation Citizen_Engagement"},"143103":{"id":"143103","url_name":"Becoming-Cloud-Smart-143103","display_title":"Becoming Cloud Smart","abstract":"Cloud-first initiatives have evolved into cloud-smart strategies that acknowledge agencies have different priorities and operational considerations as they move workloads to the cloud. This paper will help your agency develop cloud-smart strategies and identify solutions.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Lenovo_Cloud_V.preview.jpg","qorder":"999","start_date":"2024-08-06 00:00:00","client_name":"Lenovo (United States) Inc","create_date":"2024-08-06 07:08:07","safe_title":"Becoming Cloud Smart","safe_abstract":"Cloud-first initiatives have evolved into cloud-smart strategies that acknowledge agencies have different priorities and operational considerations as they move workloads to the cloud. This paper will help your agency develop cloud-smart strategies and identify solutions.","tags":["IT Modernization","Cloud","State","Local"],"class_list":"paper IT_Modernization Cloud State Local"},"143089":{"id":"143089","url_name":"Industry-Insider-%E2%80%93%C2%A0CA-%E2%80%93%C2%A0Q2-Public-Sector-Quarterly-Pulse-143089","display_title":"Q2 California Public Sector Quarterly Pulse","abstract":"A review of the highlights from Q2 in California's gov tech market.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/Industry-Insider-CA-Q2-Public-Sector-Quarterly-Pulse-Thumb.jpg","qorder":"999","start_date":"2024-07-26 00:00:00","client_name":"e.Republic","create_date":"2024-07-26 11:16:25","safe_title":"Q2 California Public Sector Quarterly Pulse","safe_abstract":"A review of the highlights from Q2 in California's gov tech market.","tags":[],"class_list":"paper "},"143086":{"id":"143086","url_name":"Create-Efficiencies-with-Content-Management-for-Education-143086","display_title":"Create Efficiencies with Content Management for Education","abstract":"School districts face a difficult combination of limited staffing and reduced budgets. These challenges make it difficult for schools to complete back-end processes. With information scattered across systems, tasks such as collecting student forms and updating records can be tedious and time consuming. An enterprise content management system centralizes vast amounts of school data, allowing staff to input and retrieve information more easily.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE24_TLP_Laserfiche_K12_ECM_V.preview.jpg","qorder":"999","start_date":"2024-07-25 00:00:00","client_name":"Laserfiche","create_date":"2024-07-25 17:08:19","safe_title":"Create Efficiencies with Content Management for Education","safe_abstract":"School districts face a difficult combination of limited staffing and reduced budgets. These challenges make it difficult for schools to complete back-end processes. With information scattered across systems, tasks such as collecting student forms and updating records can be tedious and time consuming. An enterprise content management system centralizes vast amounts of school data, allowing staff to input and retrieve information more easily.","tags":["K-12 Education","Emerging Tech","Data and Analytics","Artificial Intelligence","Administrative Services"],"class_list":"paper K-12_Education Emerging_Tech Data_and_Analytics Artificial_Intelligence Administrative_Services"},"143080":{"id":"143080","url_name":"Greensboros-Orchestrated-Move-to-the-Cloud-143080","display_title":"Greensboro's Orchestrated Move to the Cloud","abstract":"Migrating an enterprise resource planning platform to the cloud might sound daunting, with many moving pieces that must be addressed differently. Project success depends on careful planning, focusing on desired outcomes and effective collaboration between stakeholders. Discover how the city of Greensboro made the transition and what the city has gained.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_Infor_Greensboro_V.preview.jpg","qorder":"999","start_date":"2024-07-24 00:00:00","client_name":"Infor (US) LLC","create_date":"2024-07-24 14:36:06","safe_title":"Greensboro's Orchestrated Move to the Cloud","safe_abstract":"Migrating an enterprise resource planning platform to the cloud might sound daunting, with many moving pieces that must be addressed differently. Project success depends on careful planning, focusing on desired outcomes and effective collaboration between stakeholders. Discover how the city of Greensboro made the transition and what the city has gained.","tags":["Emerging Tech","Digital Workflows","Cloud","Local","IT Modernization"],"class_list":"paper Emerging_Tech Digital_Workflows Cloud Local IT_Modernization"},"143079":{"id":"143079","url_name":"Seeking-a-Modernized-Payment-Experience-143079","display_title":"Seeking a Modernized Payment Experience","abstract":"This report analyzes research findings and discusses unified payment solutions that improve experience for the public and government staff.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_REPORT_Tyler_Payments_V.preview.jpg","qorder":"999","start_date":"2024-07-24 00:00:00","client_name":"Tyler Technologies","create_date":"2024-07-24 13:45:17","safe_title":"Seeking a Modernized Payment Experience","safe_abstract":"This report analyzes research findings and discusses unified payment solutions that improve experience for the public and government staff.","tags":["State","Local","Constituent Experience","Citizen Engagement","Budget, Finance and HR"],"class_list":"paper State Local Constituent_Experience Citizen_Engagement Budget__Finance_and_HR"},"143078":{"id":"143078","url_name":"AI-Readiness-in-Higher-Education-143078","display_title":"AI Readiness in Higher Education","abstract":"A national survey of higher education leaders shows that institutions are focused on using artificial intelligence to improve student outcomes. But many are in the early stages of integrating AI into teaching practices and curricula, and preparing faculty and staff to use AI tools.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE24_RESEARCH_REPORT_Internet2_V.preview.jpg","qorder":"999","start_date":"2024-07-24 00:00:00","client_name":"Internet2","create_date":"2024-07-24 12:59:36","safe_title":"AI Readiness in Higher Education","safe_abstract":"A national survey of higher education leaders shows that institutions are focused on using artificial intelligence to improve student outcomes. But many are in the early stages of integrating AI into teaching practices and curricula, and preparing faculty and staff to use AI tools.","tags":["Higher Education","Diversity, Equity and Inclusion","Artificial Intelligence"],"class_list":"paper Higher_Education Diversity__Equity_and_Inclusion Artificial_Intelligence"},"143077":{"id":"143077","url_name":"Moving-ERP-to-the-Cloud-Keeps-Corpus-Christi-Focused-on-the-Future-143077","display_title":"Moving ERP to the Cloud Keeps Corpus Christi Focused on the Future","abstract":"A cloud transformation helped Corpus Christi, Texas, meet rising expectations for easy-to-use services while building a foundation for future growth. The city of 316,000 on the Gulf Coast recently migrated to a cloud-hosted suite of enterprise resource planning (ERP) software, saying goodbye to the legacy systems that left constituents and city staff frustrated. Now city leaders can quickly meet public needs and implement emerging technology.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_Infor_Corpus_Christi_V.preview.jpg","qorder":"999","start_date":"2024-07-24 00:00:00","client_name":"Infor (US) LLC","create_date":"2024-07-24 12:53:31","safe_title":"Moving ERP to the Cloud Keeps Corpus Christi Focused on the Future","safe_abstract":"A cloud transformation helped Corpus Christi, Texas, meet rising expectations for easy-to-use services while building a foundation for future growth. The city of 316,000 on the Gulf Coast recently migrated to a cloud-hosted suite of enterprise resource planning (ERP) software, saying goodbye to the legacy systems that left constituents and city staff frustrated. Now city leaders can quickly meet public needs and implement emerging technology.","tags":["IT Modernization","Constituent Experience","Cloud","Administrative Services"],"class_list":"paper IT_Modernization Constituent_Experience Cloud Administrative_Services"},"143067":{"id":"143067","url_name":"Fast%2C-Accurate-Identity-Verification-Helps-California-Homeowners-143067","display_title":"Fast, Accurate Identity Verification Helps California Homeowners","abstract":"California's Mortgage Relief Program used AI\/ML-driven identity verification software to quickly and accurately deliver nearly $1 billion in post-COVID relief funds to struggling homeowners. The software helped the program verify most homeowners almost instantly, while rejecting fraudulent applications.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_Socure_CalHFA_V2.preview.jpg","qorder":"999","start_date":"2024-07-19 00:00:00","client_name":"Socure","create_date":"2024-07-19 16:31:15","safe_title":"Fast, Accurate Identity Verification Helps California Homeowners","safe_abstract":"California's Mortgage Relief Program used AI\/ML-driven identity verification software to quickly and accurately deliver nearly $1 billion in post-COVID relief funds to struggling homeowners. The software helped the program verify most homeowners almost instantly, while rejecting fraudulent applications.","tags":["State","Cybersecurity","Constituent Experience","Artificial Intelligence"],"class_list":"paper State Cybersecurity Constituent_Experience Artificial_Intelligence"},"143066":{"id":"143066","url_name":"A-Catalyst-for-Broader-Cyber-Resilience-143066","display_title":"A Catalyst for Broader Cyber Resilience","abstract":"The National Institute of Standards and Technology Cybersecurity Framework 2.0 helps organizations develop a road map for risk management and implement impactful strategies at their own pace. Download this paper to learn more about applying this framework to your operations.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Arctic_Wolf_Cyber_V.preview.jpg","qorder":"999","start_date":"2024-07-19 00:00:00","client_name":"Arctic Wolf Networks Inc.","create_date":"2024-07-19 12:14:19","safe_title":"A Catalyst for Broader Cyber Resilience","safe_abstract":"The National Institute of Standards and Technology Cybersecurity Framework 2.0 helps organizations develop a road map for risk management and implement impactful strategies at their own pace. Download this paper to learn more about applying this framework to your operations.","tags":["Digital Workflows","Cybersecurity","State","Privacy","Local"],"class_list":"paper Digital_Workflows Cybersecurity State Privacy Local"},"143048":{"id":"143048","url_name":"Florida-Drivers-Enjoy-Faster-Better-Identity-Verification-143048","display_title":"Florida Drivers Enjoy Faster, Better Identity Verification","abstract":"The Florida Department of Highway Safety and Motor Vehicles strengthened online identity verification and improved user experience by implementing the Socure Identity Platform. The solution uses intelligent algorithms and a massive identity database to accurately identify residents using the state's online motor vehicle portal.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_Socure_Florida_V2.preview.jpg","qorder":"999","start_date":"2024-07-15 00:00:00","client_name":"Socure","create_date":"2024-07-15 16:20:40","safe_title":"Florida Drivers Enjoy Faster, Better Identity Verification","safe_abstract":"The Florida Department of Highway Safety and Motor Vehicles strengthened online identity verification and improved user experience by implementing the Socure Identity Platform. The solution uses intelligent algorithms and a massive identity database to accurately identify residents using the state's online motor vehicle portal.","tags":["Transportation","State","Cybersecurity","Citizen Engagement","Constituent Experience"],"class_list":"paper Transportation State Cybersecurity Citizen_Engagement Constituent_Experience"},"143039":{"id":"143039","url_name":"Ease-Burdens-with-Content-Management-for-Education-143039","display_title":"Ease Burdens with Content Management for Education","abstract":"Across K-12 schools and districts, an enterprise content management (ECM) system can reduce manual tasks and put data to work. This infographic looks at the AI, process automation and integration solutions that can help.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE24_INFOGRAPHIC_Laserfiche_K12_V.preview.jpg","qorder":"999","start_date":"2024-07-10 00:00:00","client_name":"Laserfiche","create_date":"2024-07-10 15:13:00","safe_title":"Ease Burdens with Content Management for Education","safe_abstract":"Across K-12 schools and districts, an enterprise content management (ECM) system can reduce manual tasks and put data to work. This infographic looks at the AI, process automation and integration solutions that can help.","tags":["Artificial Intelligence","Administrative Services","K-12 Education","Emerging Tech","Digital Workflows"],"class_list":"paper Artificial_Intelligence Administrative_Services K-12_Education Emerging_Tech Digital_Workflows"},"143032":{"id":"143032","url_name":"Cloud-Procurement-Myths-and-Opportunities-143032","display_title":"Cloud Procurement: Myths and Opportunities","abstract":"With the expiration of emergency procurement provisions, many agencies have returned to traditional procedures after a period of unprecedented flexibility and rapid delivery of cloud-based services. But government IT leaders may have more latitude to take advantage of cloud-based solutions than they realize. This thought leadership paper debunks common misconceptions about cloud procurement and outlines strategies for simplifying procurement processes.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_AWS_Procurement_V.preview.jpg","qorder":"999","start_date":"2024-07-09 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-07-09 11:17:51","safe_title":"Cloud Procurement: Myths and Opportunities","safe_abstract":"With the expiration of emergency procurement provisions, many agencies have returned to traditional procedures after a period of unprecedented flexibility and rapid delivery of cloud-based services. But government IT leaders may have more latitude to take advantage of cloud-based solutions than they realize. This thought leadership paper debunks common misconceptions about cloud procurement and outlines strategies for simplifying procurement processes.","tags":["Policy and Management","IT Modernization","Cloud"],"class_list":"paper Policy_and_Management IT_Modernization Cloud"},"143031":{"id":"143031","url_name":"Protecting-Elections-System-Integrity-143031","display_title":"Protecting Elections System Integrity","abstract":"Secure, available and transparent elections systems help preserve the public trust in the democratic process. As the U.S. November general election approaches, officials and IT leaders are evaluating whether their elections systems and processes can stand up to a range of cybersecurity threats. Download the full publication to learn more about improving security.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Arctic_Wolf_Elections_V.preview.jpg","qorder":"999","start_date":"2024-07-09 00:00:00","client_name":"Arctic Wolf Networks Inc.","create_date":"2024-07-09 05:47:54","safe_title":"Protecting Elections System Integrity","safe_abstract":"Secure, available and transparent elections systems help preserve the public trust in the democratic process. As the U.S. November general election approaches, officials and IT leaders are evaluating whether their elections systems and processes can stand up to a range of cybersecurity threats. Download the full publication to learn more about improving security.","tags":["Local","Federal","Election Technology","Cybersecurity","State"],"class_list":"paper Local Federal Election_Technology Cybersecurity State"},"143025":{"id":"143025","url_name":"How-to-Secure-Your-Agencys-Microsoft-365-Environment-143025","display_title":"How to Secure Your Agency's Microsoft 365 Environment","abstract":"Getting security policy correct in Microsoft 365 is very difficult for government agencies, especially when IT teams monitor and enforce policies manually. But there is hope: Agencies can adopt a comprehensive security and governance strategy that leads to a cohesive view of the Microsoft 365 environment and automation of repetitive tasks. This thought leadership paper details government's most significant Microsoft 365 challenges and practical steps agencies can start taking now to manage compl","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_CoreView_M365_V.preview.jpg","qorder":"999","start_date":"2024-07-01 00:00:00","client_name":"CoreView","create_date":"2024-07-01 16:39:34","safe_title":"How to Secure Your Agency's Microsoft 365 Environment","safe_abstract":"Getting security policy correct in Microsoft 365 is very difficult for government agencies, especially when IT teams monitor and enforce policies manually. But there is hope: Agencies can adopt a comprehensive security and governance strategy that leads to a cohesive view of the Microsoft 365 environment and automation of repetitive tasks. This thought leadership paper details government's most significant Microsoft 365 challenges and practical steps agencies can start taking now to manage compl","tags":["Policy","Data and Analytics","Cybersecurity"],"class_list":"paper Policy Data_and_Analytics Cybersecurity"},"143024":{"id":"143024","url_name":"Safeguarding-Government-in-the-Era-of-GenAI-143024","display_title":"Safeguarding Government in the Era of GenAI","abstract":"Generative AI is changing the security landscape for governments. Agencies need to mitigate new risks while encouraging innovation around this powerful technology. This paper explains security issues created by generative AI and offers an action plan for addressing them.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_TLP_IBM_GenA_V.preview.jpg","qorder":"999","start_date":"2024-07-01 00:00:00","client_name":"IBM Corporation","create_date":"2024-07-01 14:56:35","safe_title":"Safeguarding Government in the Era of GenAI","safe_abstract":"Generative AI is changing the security landscape for governments. Agencies need to mitigate new risks while encouraging innovation around this powerful technology. This paper explains security issues created by generative AI and offers an action plan for addressing them.","tags":["Data and Analytics","Cybersecurity","Artificial Intelligence"],"class_list":"paper Data_and_Analytics Cybersecurity Artificial_Intelligence"},"143022":{"id":"143022","url_name":"Improving-Financial-Equity-143022","display_title":"Improving Financial Equity","abstract":"Nearly 6 million U.S. households don't have traditional checking or savings accounts. Yet many agencies continue to issue payments using paper checks or methods such as direct deposit that are difficult for unbanked residents to use. This paper explains how agencies can expand their options for issuing payments to constituents, providing equity for unbanked residents and better convenience and more payment choices for everyone.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_TylerTech_Finance_V.preview.jpg","qorder":"999","start_date":"2024-06-28 00:00:00","client_name":"Tyler Technologies","create_date":"2024-06-28 16:53:54","safe_title":"Improving Financial Equity","safe_abstract":"Nearly 6 million U.S. households don't have traditional checking or savings accounts. Yet many agencies continue to issue payments using paper checks or methods such as direct deposit that are difficult for unbanked residents to use. This paper explains how agencies can expand their options for issuing payments to constituents, providing equity for unbanked residents and better convenience and more payment choices for everyone.","tags":["Constituent Experience","Civic Innovation","Budget, Finance and HR","Finance"],"class_list":"paper Constituent_Experience Civic_Innovation Budget__Finance_and_HR Finance"},"143021":{"id":"143021","url_name":"Strengthening-Supervision-for-Safer-Communities-143021","display_title":"Strengthening Supervision for Safer Communities","abstract":"Staff shortages and rising caseloads are contributing to an increase in the average time adults remain incarcerated. Supervision software can streamline pretrial, probation and parole processes and help officers manage cases more efficiently. This paper explains how modern supervision software can help improve outcomes and protect communities.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_TylerTech_Supervision_V.preview.jpg","qorder":"999","start_date":"2024-06-28 00:00:00","client_name":"Tyler Technologies","create_date":"2024-06-28 16:48:00","safe_title":"Strengthening Supervision for Safer Communities","safe_abstract":"Staff shortages and rising caseloads are contributing to an increase in the average time adults remain incarcerated. Supervision software can streamline pretrial, probation and parole processes and help officers manage cases more efficiently. This paper explains how modern supervision software can help improve outcomes and protect communities.","tags":["Law Enforcement and Fire","Justice and Legal"],"class_list":"paper Law_Enforcement_and_Fire Justice_and_Legal"},"143020":{"id":"143020","url_name":"The-Government-Payment-Deficit-143020","display_title":"The Government Payment Deficit","abstract":"Most agencies say their payment platforms have room for improvement, especially when it comes to user experience. This infographic reports highlights from a new Center for Digital Government survey on payment experience in state and local government.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_INFOGRAPHIC_TylerTech_V.preview.jpg","qorder":"999","start_date":"2024-06-28 00:00:00","client_name":"Tyler Technologies","create_date":"2024-06-28 16:44:49","safe_title":"The Government Payment Deficit","safe_abstract":"Most agencies say their payment platforms have room for improvement, especially when it comes to user experience. This infographic reports highlights from a new Center for Digital Government survey on payment experience in state and local government.","tags":["Finance","Constituent Experience","Citizen Engagement","Budget, Finance and HR","Administrative Services"],"class_list":"paper Finance Constituent_Experience Citizen_Engagement Budget__Finance_and_HR Administrative_Services"},"143019":{"id":"143019","url_name":"Embracing-Digital-Equity-in-Los-Angeles-County-143019","display_title":"Embracing Digital Equity in Los Angeles County","abstract":"Governments everywhere are working to improve digital equity and make sure residents have the technology and skills they need to fully participate in democracy, society and the economy. Los Angeles County - the nation's largest county - has developed a robust digital equity initiative that serves as a model for other jurisdictions.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Oracle_LA_V.preview.jpg","qorder":"999","start_date":"2024-06-28 00:00:00","client_name":"Oracle","create_date":"2024-06-28 16:26:18","safe_title":"Embracing Digital Equity in Los Angeles County","safe_abstract":"Governments everywhere are working to improve digital equity and make sure residents have the technology and skills they need to fully participate in democracy, society and the economy. Los Angeles County - the nation's largest county - has developed a robust digital equity initiative that serves as a model for other jurisdictions.","tags":["Local","Diversity, Equity and Inclusion","Civic Innovation"],"class_list":"paper Local Diversity__Equity_and_Inclusion Civic_Innovation"},"143018":{"id":"143018","url_name":"Generative-AI-at-the-Tipping-Point-143018","display_title":"Generative AI at the Tipping Point","abstract":"Generative AI adoption is poised to expand dramatically in the public sector. Enterprise-grade governance will help agencies maximize the value of AI and mitigate risk. This white paper examines how state and local agencies are approaching AI deployment and governance, and it offers expert advice on creating holistic AI governance models.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_WHITE_PAPER_IBM_GenAI_Secure_V3.preview.jpg","qorder":"999","start_date":"2024-06-28 00:00:00","client_name":"IBM Corporation","create_date":"2024-06-28 08:15:45","safe_title":"Generative AI at the Tipping Point","safe_abstract":"Generative AI adoption is poised to expand dramatically in the public sector. Enterprise-grade governance will help agencies maximize the value of AI and mitigate risk. This white paper examines how state and local agencies are approaching AI deployment and governance, and it offers expert advice on creating holistic AI governance models.","tags":["State","Privacy","Policy","Local","Artificial Intelligence"],"class_list":"paper State Privacy Policy Local Artificial_Intelligence"},"143016":{"id":"143016","url_name":"Embracing-the-As-a-Service-Model-for-Modern-Education-143016","display_title":"Embracing the As-a-Service Model for Modern Education","abstract":"An influx of modern technology is changing the education landscape. From hardware and applications to computers and tablets, these new tools offer myriad benefits. But they also raise new questions on how to budget for and maintain investments in IT. To tackle these challenges, education institutions are turning to the as-a-service model to deploy, manage and refresh technology. This transformative approach can help institutions modernize flexibly and cost-effectively.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE24_TLP_HP_ASM_V.preview.jpg","qorder":"999","start_date":"2024-06-27 00:00:00","client_name":"HP Inc","create_date":"2024-06-27 12:49:24","safe_title":"Embracing the As-a-Service Model for Modern Education","safe_abstract":"An influx of modern technology is changing the education landscape. From hardware and applications to computers and tablets, these new tools offer myriad benefits. But they also raise new questions on how to budget for and maintain investments in IT. To tackle these challenges, education institutions are turning to the as-a-service model to deploy, manage and refresh technology. This transformative approach can help institutions modernize flexibly and cost-effectively.","tags":["IT Infrastructure","Emerging Tech","Administrative Services","Higher Education","K-12 Education","IT Modernization"],"class_list":"paper IT_Infrastructure Emerging_Tech Administrative_Services Higher_Education K-12_Education IT_Modernization"},"143015":{"id":"143015","url_name":"Collaboration%3A-The-Ultimate-Cybersecurity-Tool-for-Government-143015","display_title":"Collaboration: The Ultimate Cybersecurity Tool for Government","abstract":"With cybercriminals targeting government organizations of all sizes, the time is now to craft a sound strategy that outlines what you need to do before, during and after a threat.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Adlumin_Cyber_V.preview.jpg","qorder":"999","start_date":"2024-06-27 00:00:00","client_name":"Adlumin","create_date":"2024-06-27 11:49:17","safe_title":"Collaboration: The Ultimate Cybersecurity Tool for Government","safe_abstract":"With cybercriminals targeting government organizations of all sizes, the time is now to craft a sound strategy that outlines what you need to do before, during and after a threat.","tags":["Policy","Cybersecurity"],"class_list":"paper Policy Cybersecurity"},"143002":{"id":"143002","url_name":"Empowering-Women-in-Public-Safety-Careers-143002","display_title":"Empowering Women in Public Safety Careers","abstract":"Recruiting, retaining and promoting women in public safety careers is essential to address workforce shortages, enhance diversity of problem-solving skills and improve community relations. This thought leadership paper shares best practices to encourage women to become police, firefighters and EMTs. Topics covered include work policies, internship and mentorship strategies, and tips on how to create women leaders.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GOV24_TLP_Verizon_Women_Police_V.preview.jpg","qorder":"999","start_date":"2024-06-14 00:00:00","client_name":"Verizon Public Sector","create_date":"2024-06-14 12:29:41","safe_title":"Empowering Women in Public Safety Careers","safe_abstract":"Recruiting, retaining and promoting women in public safety careers is essential to address workforce shortages, enhance diversity of problem-solving skills and improve community relations. This thought leadership paper shares best practices to encourage women to become police, firefighters and EMTs. Topics covered include work policies, internship and mentorship strategies, and tips on how to create women leaders.","tags":["Workforce","Policy","Law Enforcement and Fire","Justice and Legal","Diversity, Equity and Inclusion"],"class_list":"paper Workforce Policy Law_Enforcement_and_Fire Justice_and_Legal Diversity__Equity_and_Inclusion"},"143001":{"id":"143001","url_name":"How-Managed-Print-Services-Automate-Maintenance-and-Protect-Networks-143001","display_title":"How Managed Print Services Automate Maintenance and Protect Networks","abstract":"Copiers and printers are office essentials, but every printer and copier represents another network endpoint that needs protection from cyberattacks. Many agencies need to better protect and manage these standard pieces of equipment. The right partnership can provide security while automating routine administrative tasks. Download the publication to learn more about the flexibility and security available with managed print services.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_HP_Print_Servers_V.preview.jpg","qorder":"999","start_date":"2024-06-14 00:00:00","client_name":"HP Inc","create_date":"2024-06-14 10:09:02","safe_title":"How Managed Print Services Automate Maintenance and Protect Networks","safe_abstract":"Copiers and printers are office essentials, but every printer and copier represents another network endpoint that needs protection from cyberattacks. Many agencies need to better protect and manage these standard pieces of equipment. The right partnership can provide security while automating routine administrative tasks. Download the publication to learn more about the flexibility and security available with managed print services.","tags":["Local","IT Infrastructure","Cybersecurity","Administrative Services","State"],"class_list":"paper Local IT_Infrastructure Cybersecurity Administrative_Services State"},"143000":{"id":"143000","url_name":"Protecting-Election-Integrity-and-the-Democratic-Process-143000","display_title":"Protecting Election Integrity and the Democratic Process","abstract":"Elections systems are vulnerable to attack from hostile nations, ransomware gangs and other threats. This buyer's guide explains the unique risks related to elections systems and explains technologies and techniques government leaders can use to address them.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Armis_Buyers_Guide_Election_V.preview.jpg","qorder":"999","start_date":"2024-06-13 00:00:00","client_name":"Armis","create_date":"2024-06-13 16:33:45","safe_title":"Protecting Election Integrity and the Democratic Process","safe_abstract":"Elections systems are vulnerable to attack from hostile nations, ransomware gangs and other threats. This buyer's guide explains the unique risks related to elections systems and explains technologies and techniques government leaders can use to address them.","tags":["Local","Election Technology","Cybersecurity"],"class_list":"paper Local Election_Technology Cybersecurity"},"142995":{"id":"142995","url_name":"Automate-the-Right-Way-with-Intelligent-Content-Management-142995","display_title":"Automate the Right Way with Intelligent Content Management","abstract":"Paper-based, manual processes mean time-consuming, inefficient work for agencies. Intelligent content management can drive automation that streamlines workflows and improves the constituent and employee experience. This position paper shows how agencies can achieve new efficiencies and empower their workforce to focus on high-value tasks. Download this to learn more about how your organization can automate even with budget constraints!","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_PP_Hyland_Automation_V.preview.jpg","qorder":"999","start_date":"2024-06-11 00:00:00","client_name":"Hyland Software Inc.","create_date":"2024-06-11 17:10:55","safe_title":"Automate the Right Way with Intelligent Content Management","safe_abstract":"Paper-based, manual processes mean time-consuming, inefficient work for agencies. Intelligent content management can drive automation that streamlines workflows and improves the constituent and employee experience. This position paper shows how agencies can achieve new efficiencies and empower their workforce to focus on high-value tasks. Download this to learn more about how your organization can automate even with budget constraints!","tags":["Data and Analytics","Constituent Experience","Artificial Intelligence"],"class_list":"paper Data_and_Analytics Constituent_Experience Artificial_Intelligence"},"142994":{"id":"142994","url_name":"Gain-Intelligence-the-Right-Way-with-Intelligent-Content-Management-142994","display_title":"Gain Intelligence the Right Way with Intelligent Content Management","abstract":"Disparate systems create information silos that make it difficult for agencies to gain operational intelligence. Intelligent content management bridges these silos and enhances visibility to empower data-driven insights for increased efficiencies and informed decisions. This position paper explains how intelligent content management allows governments to leverage their data on an enterprise scale and strengthen their security. Learn how your agency can take advantage of its data assets!","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_PP_Hyland_Intel_V.preview.jpg","qorder":"999","start_date":"2024-06-11 00:00:00","client_name":"Hyland Software Inc.","create_date":"2024-06-11 16:54:12","safe_title":"Gain Intelligence the Right Way with Intelligent Content Management","safe_abstract":"Disparate systems create information silos that make it difficult for agencies to gain operational intelligence. Intelligent content management bridges these silos and enhances visibility to empower data-driven insights for increased efficiencies and informed decisions. This position paper explains how intelligent content management allows governments to leverage their data on an enterprise scale and strengthen their security. Learn how your agency can take advantage of its data assets!","tags":["Data and Analytics","Cybersecurity","Artificial Intelligence"],"class_list":"paper Data_and_Analytics Cybersecurity Artificial_Intelligence"},"142993":{"id":"142993","url_name":"Modernize-the-Right-Way-with-Intelligent-Content-Management-142993","display_title":"Modernize the Right Way with Intelligent Content Management","abstract":"Modernizing legacy systems can be a complex and daunting effort for government agencies. Intelligent content management provides a smarter way to transform operations and service delivery. This position paper describes the key capabilities of intelligent content management that can help agencies better meet constituent and employee needs. Read about how your agency can supercharge its digital government efforts!","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_PP_Hyland_Modernization_V.preview.jpg","qorder":"999","start_date":"2024-06-11 00:00:00","client_name":"Hyland Software Inc.","create_date":"2024-06-11 16:50:39","safe_title":"Modernize the Right Way with Intelligent Content Management","safe_abstract":"Modernizing legacy systems can be a complex and daunting effort for government agencies. Intelligent content management provides a smarter way to transform operations and service delivery. This position paper describes the key capabilities of intelligent content management that can help agencies better meet constituent and employee needs. Read about how your agency can supercharge its digital government efforts!","tags":["IT Modernization","Constituent Experience","Cloud"],"class_list":"paper IT_Modernization Constituent_Experience Cloud"},"142987":{"id":"142987","url_name":"How-Government-IT-Leaders-Can-Modernize-the-Right-Way-with-Intelligent-Content-Management-142987","display_title":"How Government IT Leaders Can Modernize the Right Way with Intelligent Content Management","abstract":"Government IT leaders want to meet constituents' expectations while balancing key priorities like security and cloud-enabled modernization. They can accomplish all these goals by embracing a new approach -- intelligent content management. In this paper, technologists and IT leaders will learn how intelligent content management works and what questions they should ask before adopting a content solution.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_PERSONA_PAPER_Hyland_Tech_V.preview.jpg","qorder":"999","start_date":"2024-06-07 00:00:00","client_name":"Hyland Software Inc.","create_date":"2024-06-07 15:02:32","safe_title":"How Government IT Leaders Can Modernize the Right Way with Intelligent Content Management","safe_abstract":"Government IT leaders want to meet constituents' expectations while balancing key priorities like security and cloud-enabled modernization. They can accomplish all these goals by embracing a new approach -- intelligent content management. In this paper, technologists and IT leaders will learn how intelligent content management works and what questions they should ask before adopting a content solution.","tags":["Budget, Finance and HR","Administrative Services","State","Local","IT Modernization","Digital Workflows","Cloud"],"class_list":"paper Budget,_Finance_and_HR Administrative_Services State Local IT_Modernization Digital_Workflows Cloud"},"142986":{"id":"142986","url_name":"How-Enterprise-Architects-Can-Accelerate-Government-Modernization-with-Intelligent-Content-Management-142986","display_title":"How Enterprise Architects Can Accelerate Government Modernization with Intelligent Content Management","abstract":"One of the first questions enterprise architects (EAs) often ask when their organization wants to adopt a new solution is whether it plays well with existing systems. Getting disparate solutions to work together is one of an organization's biggest challenges, but interoperability has become non-negotiable.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_PERSONA_PAPER_Hyland_Business_V.preview.jpg","qorder":"999","start_date":"2024-06-07 00:00:00","client_name":"Hyland Software Inc.","create_date":"2024-06-07 14:59:07","safe_title":"How Enterprise Architects Can Accelerate Government Modernization with Intelligent Content Management","safe_abstract":"One of the first questions enterprise architects (EAs) often ask when their organization wants to adopt a new solution is whether it plays well with existing systems. Getting disparate solutions to work together is one of an organization's biggest challenges, but interoperability has become non-negotiable.","tags":["State","Local","Digital Workflows","Cloud","Budget, Finance and HR","Administrative Services"],"class_list":"paper State Local Digital_Workflows Cloud Budget__Finance_and_HR Administrative_Services"},"142985":{"id":"142985","url_name":"The-State-of-GovTech-in-Justice-and-Public-Safety-142985","display_title":"The State of GovTech in Justice and Public Safety","abstract":"From tools that give law enforcement better situational awareness to software that prepares formerly incarcerated individuals for the workforce, justice and public safety agencies can take advantage of many new innovations this year. This paper presents profiles of 12 startup companies that are using technologies like artificial intelligence and the cloud to help create safer communities.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_AWS_PartnerProfiles_JPS_V.preview.jpg","qorder":"999","start_date":"2024-06-07 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-06-07 13:48:40","safe_title":"The State of GovTech in Justice and Public Safety","safe_abstract":"From tools that give law enforcement better situational awareness to software that prepares formerly incarcerated individuals for the workforce, justice and public safety agencies can take advantage of many new innovations this year. This paper presents profiles of 12 startup companies that are using technologies like artificial intelligence and the cloud to help create safer communities.","tags":["Artificial Intelligence","Justice and Public Safety","Data and Analytics","Cloud"],"class_list":"paper Artificial_Intelligence Justice_and_Public_Safety Data_and_Analytics Cloud"},"142981":{"id":"142981","url_name":"K-20-Educational-Priorities%3A-Comparing-K-12-and-Higher-Ed-Challenges-142981","display_title":"K-20 Educational Priorities: Comparing K-12 and Higher Ed Challenges","abstract":"K-12 and higher education leaders have some notable differences in their priorities, but K-12 and higher education share much in common — the two sectors can learn from each other as they assess similar problems.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE24_REPORT_RedHat_K-20_V.preview.jpg","qorder":"999","start_date":"2024-06-07 00:00:00","client_name":"Red Hat Inc.","create_date":"2024-06-07 06:15:40","safe_title":"K-20 Educational Priorities: Comparing K-12 and Higher Ed Challenges","safe_abstract":"K-12 and higher education leaders have some notable differences in their priorities, but K-12 and higher education share much in common &mdash; the two sectors can learn from each other as they assess similar problems.","tags":["K-12 Education","Higher Education"],"class_list":"paper K-12_Education Higher_Education"},"142966":{"id":"142966","url_name":"Modernizing-Government-the-Right-Way-with-Intelligent-Content-Management-142966","display_title":"Modernizing Government the Right Way with Intelligent Content Management","abstract":"Download this paper to learn more about how intelligent content management is improving the work of government.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Hyland_AI_V.preview.jpg","qorder":"999","start_date":"2024-05-31 00:00:00","client_name":"Hyland Software Inc.","create_date":"2024-05-31 13:47:28","safe_title":"Modernizing Government the Right Way with Intelligent Content Management","safe_abstract":"Download this paper to learn more about how intelligent content management is improving the work of government.","tags":["IT Modernization","Digital Workflows","Data and Analytics","Artificial Intelligence","Administrative Services"],"class_list":"paper IT_Modernization Digital_Workflows Data_and_Analytics Artificial_Intelligence Administrative_Services"},"142963":{"id":"142963","url_name":"Gaining-a-Cybersecurity-Edge-with-AI-142963","display_title":"Gaining a Cybersecurity Edge with AI","abstract":"Download this paper to learn more about the specific ways AI is empowering threat actors -- and providing new ways to keep government organizations safe.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Mandiant_Cyber_V.preview.jpg","qorder":"999","start_date":"2024-05-30 00:00:00","client_name":"Mandiant","create_date":"2024-05-30 07:47:51","safe_title":"Gaining a Cybersecurity Edge with AI","safe_abstract":"Download this paper to learn more about the specific ways AI is empowering threat actors -- and providing new ways to keep government organizations safe.","tags":["Cybersecurity","Artificial Intelligence","State","Local"],"class_list":"paper Cybersecurity Artificial_Intelligence State Local"},"142962":{"id":"142962","url_name":"2024-State-and-Local-GenAI-Market-Assessment-142962","display_title":"2024 State & Local GenAI Market Assessment","abstract":"A summary of our projected GenAI market sizes for standalone and embedded technologies and their respective percentages of the overall IT budget from 2024 to 2027.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/2024-2027_State_Local_Government_Generative_AI_Market_Assessment.preview.jpg","qorder":"999","start_date":"2024-05-29 00:00:00","client_name":"e.Republic","create_date":"2024-05-29 12:48:29","safe_title":"2024 State & Local GenAI Market Assessment","safe_abstract":"A summary of our projected GenAI market sizes for standalone and embedded technologies and their respective percentages of the overall IT budget from 2024 to 2027.","tags":["Artificial Intelligence"],"class_list":"paper Artificial_Intelligence"},"142961":{"id":"142961","url_name":"2024-State-and-Local-GenAI-Adoption-Benchmark-Survey-142961","display_title":"2024 State & Local GenAI Adoption Benchmark Survey","abstract":"Our 2024 survey of state and local government on the adoption of GenAI--including policies, strategic plans, desired insights, concerns, barriers to implementation and top use cases.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/Survey_Results_CPSAI.preview.jpg","qorder":"999","start_date":"2024-05-29 00:00:00","client_name":"e.Republic","create_date":"2024-05-29 12:46:13","safe_title":"2024 State & Local GenAI Adoption Benchmark Survey","safe_abstract":"Our 2024 survey of state and local government on the adoption of GenAI--including policies, strategic plans, desired insights, concerns, barriers to implementation and top use cases.","tags":["Artificial Intelligence"],"class_list":"paper Artificial_Intelligence"},"142960":{"id":"142960","url_name":"Transforming-Government-with-Document-Process-Automation-142960","display_title":"Transforming Government with Document Process Automation","abstract":"Document process automation (DPA) technology gives agencies a single, cohesive solution to manage their document-based projects. A DPA solution pulls documents from disparate systems into a centralized location that is accessible and visible to all collaborators. The result is a more efficient process that can save government\u00a0agencies time and money.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Authorium_V.preview.jpg","qorder":"999","start_date":"2024-05-29 00:00:00","client_name":"Authorium","create_date":"2024-05-29 08:01:39","safe_title":"Transforming Government with Document Process Automation","safe_abstract":"Document process automation (DPA) technology gives agencies a single, cohesive solution to manage their document-based projects. A DPA solution pulls documents from disparate systems into a centralized location that is accessible and visible to all collaborators. The result is a more efficient process that can save government\u00a0agencies time and money.","tags":["Budget, Finance and HR","Administrative Services"],"class_list":"paper Budget,_Finance_and_HR Administrative_Services"},"142946":{"id":"142946","url_name":"Transforming-Workforce-Management-with-Cloud-Based-Solutions-142946","display_title":"Transforming Workforce Management with Cloud-Based Solutions","abstract":"Idaho's legacy payroll and scheduling systems complicated the lives of state employees for decades. Relief arrived via a cloud-based workforce management application that streamlined and automated key processes. The solution gave leaders powerful tools for projecting future workforce needs and tackling everyday issues before they grew into larger problems.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_Infor_Idaho_V.preview.jpg","qorder":"999","start_date":"2024-05-20 00:00:00","client_name":"Infor (US) LLC","create_date":"2024-05-20 08:29:20","safe_title":"Transforming Workforce Management with Cloud-Based Solutions","safe_abstract":"Idaho's legacy payroll and scheduling systems complicated the lives of state employees for decades. Relief arrived via a cloud-based workforce management application that streamlined and automated key processes. The solution gave leaders powerful tools for projecting future workforce needs and tackling everyday issues before they grew into larger problems.","tags":["State","Local","IT Modernization","Cloud","Workforce"],"class_list":"paper State Local IT_Modernization Cloud Workforce"},"142941":{"id":"142941","url_name":"Strengthening-Digital-Identity-and-Preventing-Fraud-142941","display_title":"Strengthening Digital Identity and Preventing Fraud","abstract":"New research from the Center for Digital Government shows most people prefer to interact with state agencies online. But constituents also are concerned about identity fraud resulting from these transactions, and verifying their digital identity is harder than it should be. This paper offers practical strategies for government leaders and policymakers to simplify digital identity verification and crack down on identity fraud.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GOV24_WHITE_PAPER_Socure_ID_Fraud_V.preview.jpg","qorder":"999","start_date":"2024-05-15 00:00:00","client_name":"Socure","create_date":"2024-05-15 16:27:55","safe_title":"Strengthening Digital Identity and Preventing Fraud","safe_abstract":"New research from the Center for Digital Government shows most people prefer to interact with state agencies online. But constituents also are concerned about identity fraud resulting from these transactions, and verifying their digital identity is harder than it should be. This paper offers practical strategies for government leaders and policymakers to simplify digital identity verification and crack down on identity fraud.","tags":["State","Privacy","Policy","Cybersecurity","Constituent Experience"],"class_list":"paper State Privacy Policy Cybersecurity Constituent_Experience"},"142939":{"id":"142939","url_name":"The-State-of-Digital-Identity-in-2024-142939","display_title":"The State of Digital Identity in 2024","abstract":"As state agencies expand online services to meet growing constituent demand, accurately verifying identity in the digital world has become critically important. This first-of-its-kind research study explores how state agencies are approaching identity verification and fraud prevention and how residents are experiencing online services and identity verification processes","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_REPORT_Socure_SoDI_Guide_V.preview.jpg","qorder":"999","start_date":"2024-05-14 00:00:00","client_name":"Socure","create_date":"2024-05-14 10:15:57","safe_title":"The State of Digital Identity in 2024","safe_abstract":"As state agencies expand online services to meet growing constituent demand, accurately verifying identity in the digital world has become critically important. This first-of-its-kind research study explores how state agencies are approaching identity verification and fraud prevention and how residents are experiencing online services and identity verification processes","tags":["Cybersecurity","Citizen Engagement","Constituent Experience","State","Privacy"],"class_list":"paper Cybersecurity Citizen_Engagement Constituent_Experience State Privacy"},"142938":{"id":"142938","url_name":"Bringing-Joy-to-Constituents-and-Staff-with-a-Cloud-Based-Contact-Center-142938","display_title":"Bringing Joy to Constituents and Staff with a Cloud-Based Contact Center","abstract":"Like many other staffs across the country, the customer service team at the Clearwater, Florida, utility department was stretched thin. Overworked agents struggled to handle the volume of inquiries and often dropped or skipped calls. Callers were left on hold up to two hours. Download this case study to learn how this department deployed a modern cloud-based contact center platform and transformed the customer experience within just a few months.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_Genesys_Telecom_V.preview.jpg","qorder":"999","start_date":"2024-05-14 00:00:00","client_name":"Genesys Cloud Services Inc","create_date":"2024-05-14 09:57:18","safe_title":"Bringing Joy to Constituents and Staff with a Cloud-Based Contact Center","safe_abstract":"Like many other staffs across the country, the customer service team at the Clearwater, Florida, utility department was stretched thin. Overworked agents struggled to handle the volume of inquiries and often dropped or skipped calls. Callers were left on hold up to two hours. Download this case study to learn how this department deployed a modern cloud-based contact center platform and transformed the customer experience within just a few months.","tags":["Local","Constituent Experience","Cloud"],"class_list":"paper Local Constituent_Experience Cloud"},"142937":{"id":"142937","url_name":"The-Rise-of-Hybrid-Work-in-Government-142937","display_title":"The Rise of Hybrid Work in Government","abstract":"As government agencies continue to focus on their mission in a hybrid world, technology serves a critical role. Today's work environments require different solutions and processes to effectively facilitate remote communication, collaboration and information sharing. Survey research from the Center for Digital Government shows hybrid employees appreciate flexibility, and remote work continues to grow in popularity.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Logitech_Hybrid_Work_V.preview.jpg","qorder":"999","start_date":"2024-05-13 00:00:00","client_name":"Logitech","create_date":"2024-05-13 16:30:48","safe_title":"The Rise of Hybrid Work in Government","safe_abstract":"As government agencies continue to focus on their mission in a hybrid world, technology serves a critical role. Today's work environments require different solutions and processes to effectively facilitate remote communication, collaboration and information sharing. Survey research from the Center for Digital Government shows hybrid employees appreciate flexibility, and remote work continues to grow in popularity.","tags":["Workforce","Emerging Tech","Digital Workflows","Cloud"],"class_list":"paper Workforce Emerging_Tech Digital_Workflows Cloud"},"142933":{"id":"142933","url_name":"4-Keys-to-Success-for-Generative-AI-in-the-Public-Sector-142933","display_title":"4 Keys to Success for Generative AI in the Public Sector","abstract":"Generative artificial intelligence (GenAI) can improve constituent services and make many government processes more efficient, but agencies need four pillars in place for effective GenAI projects: strategy, modeling accuracy, governance and data platform architecture. This thought leadership paper details multiple best practices for each of these four keys to GenAI success.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_AWS_Kyndryl_GenAI_V.preview.jpg","qorder":"999","start_date":"2024-05-10 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-05-10 12:04:08","safe_title":"4 Keys to Success for Generative AI in the Public Sector","safe_abstract":"Generative artificial intelligence (GenAI) can improve constituent services and make many government processes more efficient, but agencies need four pillars in place for effective GenAI projects: strategy, modeling accuracy, governance and data platform architecture. This thought leadership paper details multiple best practices for each of these four keys to GenAI success.","tags":["Policy","Data and Analytics","Cybersecurity","Constituent Experience","Artificial Intelligence"],"class_list":"paper Policy Data_and_Analytics Cybersecurity Constituent_Experience Artificial_Intelligence"},"142930":{"id":"142930","url_name":"How-A-Systems-Integrator-Helped-a-Pennsylvania-Agency-Deliver-Better-Results-142930","display_title":"How A Systems Integrator Helped a Pennsylvania Agency Deliver Better Results","abstract":"Sometimes, installing new IT is the easy part. Implementing it and helping employees embrace it can be much more difficult.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Mythics_AIU_V.preview.jpg","qorder":"999","start_date":"2024-05-09 00:00:00","client_name":"Mythics LLC","create_date":"2024-05-09 08:37:50","safe_title":"How A Systems Integrator Helped a Pennsylvania Agency Deliver Better Results","safe_abstract":"Sometimes, installing new IT is the easy part. Implementing it and helping employees embrace it can be much more difficult.","tags":["Local","K-12 Education","Budget, Finance and HR","Administrative Services"],"class_list":"paper Local K-12_Education Budget__Finance_and_HR Administrative_Services"},"142925":{"id":"142925","url_name":"How-Government-can-Prepare-for-the-Rise-of-CPHS-142925","display_title":"How Government can Prepare for the Rise of CPHS","abstract":"State and local governments must prepare for cyber-physical-human systems (CPHS), which apply the latest innovations in data and computer science to the physical world. Download the publication to learn more about the pillars of this technology and how it can be used to serve the public.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_HP_Cyber_Systems_V.preview.jpg","qorder":"999","start_date":"2024-05-08 00:00:00","client_name":"HP Inc","create_date":"2024-05-08 06:56:18","safe_title":"How Government can Prepare for the Rise of CPHS","safe_abstract":"State and local governments must prepare for cyber-physical-human systems (CPHS), which apply the latest innovations in data and computer science to the physical world. Download the publication to learn more about the pillars of this technology and how it can be used to serve the public.","tags":["Local","IoT and Smart Cities","Emerging Tech","Artificial Intelligence","State","Smart Cities"],"class_list":"paper Local IoT_and_Smart_Cities Emerging_Tech Artificial_Intelligence State Smart_Cities"},"142919":{"id":"142919","url_name":"QandA-How-Contact-Centers-Can-Innovate-Without-Disruption-142919","display_title":"Q&A: How Contact Centers Can Innovate Without Disruption","abstract":"Contact centers are essential to creating a satisfying customer experience (CX) for government agencies and their constituents. In this Q&A, Jerry Dotson, Vice President of Public Sector, Avaya Government Solutions, explains how the right CX platform lets government organizations implement new contact center technologies easily and efficiently.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_QA_Avaya_Dotson_V.preview.jpg","qorder":"999","start_date":"2024-05-06 00:00:00","client_name":"Avaya","create_date":"2024-05-06 10:33:22","safe_title":"Q&A: How Contact Centers Can Innovate Without Disruption","safe_abstract":"Contact centers are essential to creating a satisfying customer experience (CX) for government agencies and their constituents. In this Q&A, Jerry Dotson, Vice President of Public Sector, Avaya Government Solutions, explains how the right CX platform lets government organizations implement new contact center technologies easily and efficiently.","tags":["Constituent Experience","Cloud"],"class_list":"paper Constituent_Experience Cloud"},"142916":{"id":"142916","url_name":"Deploying-Human-Centric-Security-for-Government-142916","display_title":"Deploying Human-Centric Security for Government","abstract":"Technical controls like firewalls, malware detection and access restrictions are not sufficient to detect and prevent today's sophisticated cyberattacks. Organizations must incorporate human-centric security.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Proofpoint_V.preview.jpg","qorder":"999","start_date":"2024-05-03 00:00:00","client_name":"Proofpoint Inc","create_date":"2024-05-03 17:32:48","safe_title":"Deploying Human-Centric Security for Government","safe_abstract":"Technical controls like firewalls, malware detection and access restrictions are not sufficient to detect and prevent today's sophisticated cyberattacks. Organizations must incorporate human-centric security.","tags":["Workforce","State","Local","Cybersecurity"],"class_list":"paper Workforce State Local Cybersecurity"},"142915":{"id":"142915","url_name":"Comprehensive-Network-Visibility-The-Best-Defense-Against-Ransomware-142915","display_title":"Comprehensive Network Visibility: The Best Defense Against Ransomware","abstract":"As ransomware attacks grow in sophistication, current network defenses or a patchwork of solutions can’t give state and local governments the defenses they need. In today’s threat environment, agencies must gain comprehensive network visibility. Supported by a unified network detection and response and network performance monitoring platform, state and local governments can attain a 360-degree view of their IT environment to detect and mitigate cyber threats before they do severe dam","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_ExtraHop_Networks_V.preview.jpg","qorder":"999","start_date":"2024-05-03 00:00:00","client_name":"ExtraHop Networks","create_date":"2024-05-03 14:55:13","safe_title":"Comprehensive Network Visibility: The Best Defense Against Ransomware","safe_abstract":"As ransomware attacks grow in sophistication, current network defenses or a patchwork of solutions can&rsquo;t give state and local governments the defenses they need. In today&rsquo;s threat environment, agencies must gain comprehensive network visibility. Supported by a unified network detection and response and network performance monitoring platform, state and local governments can attain a 360-degree view of their IT environment to detect and mitigate cyber threats before they do severe dam","tags":["Local","Data and Analytics","Cybersecurity","State"],"class_list":"paper Local Data_and_Analytics Cybersecurity State"},"142914":{"id":"142914","url_name":"A-Wake-Up-Call-on-Digital-Experience-and-Accessibility-142914","display_title":"A Wake-Up Call on Digital Experience and Accessibility","abstract":"Research shows agency websites have more barriers than public officials may think. This paper explains how agencies can ensure equity for individuals with disabilities and improve usability for all constituents.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Acquia_V.preview.jpg","qorder":"999","start_date":"2024-05-03 00:00:00","client_name":"Acquia","create_date":"2024-05-03 07:17:49","safe_title":"A Wake-Up Call on Digital Experience and Accessibility","safe_abstract":"Research shows agency websites have more barriers than public officials may think. This paper explains how agencies can ensure equity for individuals with disabilities and improve usability for all constituents.","tags":["State","Local","Diversity, Equity and Inclusion","Constituent Experience","Citizen Engagement"],"class_list":"paper State Local Diversity__Equity_and_Inclusion Constituent_Experience Citizen_Engagement"},"142910":{"id":"142910","url_name":"Government-Experiences-with-a-Personal-Touch-142910","display_title":"Government Experiences with a Personal Touch","abstract":"This research report shows the key findings of a national Center for Digital Government survey of constituents on contact experiences with state and local government and perspectives on tools like chatbots and virtual assistants. The report highlights the need for an omnichannel platform to enhance efficiency and the user experience for residents.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_REPORT_Zoom_V.preview.jpg","qorder":"999","start_date":"2024-05-01 00:00:00","client_name":"Zoom.us","create_date":"2024-05-01 15:48:55","safe_title":"Government Experiences with a Personal Touch","safe_abstract":"This research report shows the key findings of a national Center for Digital Government survey of constituents on contact experiences with state and local government and perspectives on tools like chatbots and virtual assistants. The report highlights the need for an omnichannel platform to enhance efficiency and the user experience for residents.","tags":["Artificial Intelligence","Data and Analytics","Constituent Experience"],"class_list":"paper Artificial_Intelligence Data_and_Analytics Constituent_Experience"},"142907":{"id":"142907","url_name":"Taking-a-Broad-Approach-to-Digital-Identity-142907","display_title":"Taking a Broad Approach to Digital Identity","abstract":"This thought leadership paper explains why states need to go beyond adopting mobile driver’s licenses (mDLs) to fully address digital identity and fraud. The paper explores the advantages and disadvantages of mDLs, the spectrum of digital ID options, and best practices.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Socure_Mobile_V.preview.jpg","qorder":"999","start_date":"2024-05-01 00:00:00","client_name":"Socure","create_date":"2024-05-01 07:12:05","safe_title":"Taking a Broad Approach to Digital Identity","safe_abstract":"This thought leadership paper explains why states need to go beyond adopting mobile driver&rsquo;s licenses (mDLs) to fully address digital identity and fraud. The paper explores the advantages and disadvantages of mDLs, the spectrum of digital ID options, and best practices.","tags":["Policy","Diversity, Equity and Inclusion","Data and Analytics","Constituent Experience"],"class_list":"paper Policy Diversity__Equity_and_Inclusion Data_and_Analytics Constituent_Experience"},"142902":{"id":"142902","url_name":"How-Robotic-Process-Automation-Enables-Simple-Stress-free-Permitting-142902","display_title":"How Robotic Process Automation Enables Simple, Stress-free Permitting","abstract":"Permits and professional licenses help keep constituents safe. But traditional permitting is cumbersome, frustrating and inefficient. Robotic process automation drives efficiency, transparency and customer satisfaction -- creating a smoother, more effective permitting journey for all constituents.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_PP_MCCi_UiPath_V.preview.jpg","qorder":"999","start_date":"2024-04-29 00:00:00","client_name":"MCCi","create_date":"2024-04-29 16:47:40","safe_title":"How Robotic Process Automation Enables Simple, Stress-free Permitting","safe_abstract":"Permits and professional licenses help keep constituents safe. But traditional permitting is cumbersome, frustrating and inefficient. Robotic process automation drives efficiency, transparency and customer satisfaction -- creating a smoother, more effective permitting journey for all constituents.","tags":["State","Local","Constituent Experience","Administrative Services"],"class_list":"paper State Local Constituent_Experience Administrative_Services"},"142763":{"id":"142763","url_name":"Moving-Courts-to-the-Cloud-142763","display_title":"Moving Courts to the Cloud","abstract":"Court and justice leaders are learning that deploying their own cloud solutions often generates new infrastructure challenges. Software-as-a-service avoids these issues and helps courts upgrade systems, launch new services and scale services to meet growing demand.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_TylerTech_Courts_V.preview.jpg","qorder":"999","start_date":"2024-04-26 00:00:00","client_name":"Tyler Technologies","create_date":"2024-02-29 14:18:53","safe_title":"Moving Courts to the Cloud","safe_abstract":"Court and justice leaders are learning that deploying their own cloud solutions often generates new infrastructure challenges. Software-as-a-service avoids these issues and helps courts upgrade systems, launch new services and scale services to meet growing demand.","tags":["Cloud","Local","Justice and Legal","IT Modernization"],"class_list":"paper Cloud Local Justice_and_Legal IT_Modernization"},"142886":{"id":"142886","url_name":"How-GenAI-is-Transforming-Public-Sector-Services-in-New-York-142886","display_title":"How GenAI is Transforming Public Sector Services in New York","abstract":"Artificial intelligence is already making a difference in the public sector. AI and generative AI (GenAI) are moving from nice-to-have to must-have. New York is one place that’s leading the way.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_Google_NY_V.preview.jpg","qorder":"999","start_date":"2024-04-22 00:00:00","client_name":"Google LLC","create_date":"2024-04-22 06:25:00","safe_title":"How GenAI is Transforming Public Sector Services in New York","safe_abstract":"Artificial intelligence is already making a difference in the public sector. AI and generative AI (GenAI) are moving from nice-to-have to must-have. New York is one place that&rsquo;s leading the way.","tags":["State","Local","Digital Workflows","Artificial Intelligence"],"class_list":"paper State Local Digital_Workflows Artificial_Intelligence"},"142885":{"id":"142885","url_name":"Radical-Automation-of-the-IT-Service-Desk-142885","display_title":"Radical Automation of the IT Service Desk","abstract":"Government IT teams often struggle with manual processes that can undermine performance and demoralize staff. This guide outlines common IT service desk automation use cases and gives practical advice on modernizing IT service management.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_GTG_Team_Dynamix_V.preview.jpg","qorder":"999","start_date":"2024-04-19 00:00:00","client_name":"TeamDynamix","create_date":"2024-04-19 19:12:56","safe_title":"Radical Automation of the IT Service Desk","safe_abstract":"Government IT teams often struggle with manual processes that can undermine performance and demoralize staff. This guide outlines common IT service desk automation use cases and gives practical advice on modernizing IT service management.","tags":["Local","State","IT Modernization","Digital Workflows","Administrative Services"],"class_list":"paper Local State IT_Modernization Digital_Workflows Administrative_Services"},"142871":{"id":"142871","url_name":"Empowering-Local-Leaders-with-New-Skills-in-Tennessee-142871","display_title":"Empowering Local Leaders with New Skills in Tennessee","abstract":"Technology leaders in Tennessee found an innovative approach to improve local government IT skills. The state may be the only one in the nation that's using federal ARPA funding to pay for training in cybersecurity and other essential tech disciplines in local governments statewide.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_Pluralsight_Tenn_V.preview.jpg","qorder":"999","start_date":"2024-04-12 00:00:00","client_name":"Pluralsight","create_date":"2024-04-12 13:53:44","safe_title":"Empowering Local Leaders with New Skills in Tennessee","safe_abstract":"Technology leaders in Tennessee found an innovative approach to improve local government IT skills. The state may be the only one in the nation that's using federal ARPA funding to pay for training in cybersecurity and other essential tech disciplines in local governments statewide.","tags":["Workforce","State","Federal","Cybersecurity"],"class_list":"paper Workforce State Federal Cybersecurity"},"142866":{"id":"142866","url_name":"Transforming-Government-Employee-Communication-with-Hybrid-Technologies-142866","display_title":"Transforming Government Employee Communication with Hybrid Technologies","abstract":"Government organizations must help empower their workforce to be productive whether employees are in the office, at home, on the road or in the field. By focusing on employee personas, IT leaders can deploy hybrid technologies to deliver specific functionalities exactly where they're needed. The right capabilities help ensure effective communication between departments and with constituents -- no matter where an employee may be working.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Poly_HP_V.preview.jpg","qorder":"999","start_date":"2024-04-10 00:00:00","client_name":"HP Inc","create_date":"2024-04-10 13:17:48","safe_title":"Transforming Government Employee Communication with Hybrid Technologies","safe_abstract":"Government organizations must help empower their workforce to be productive whether employees are in the office, at home, on the road or in the field. By focusing on employee personas, IT leaders can deploy hybrid technologies to deliver specific functionalities exactly where they're needed. The right capabilities help ensure effective communication between departments and with constituents -- no matter where an employee may be working.","tags":["IT Modernization","Workforce","Digital Workflows","Administrative Services"],"class_list":"paper IT_Modernization Workforce Digital_Workflows Administrative_Services"},"142863":{"id":"142863","url_name":"QandA%3A-Low-Risk%2C-Constituent-Friendly-Identity-Verification-142863","display_title":"Q&A: Low-Risk, Constituent-Friendly Identity Verification","abstract":"This Q&A covers what agencies should look for in an identity verification solution, how to stay on top of identity fraud, and more.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_QA_DS_Socure_2pg_MT_V2.preview.jpg","qorder":"999","start_date":"2024-04-08 00:00:00","client_name":"Socure","create_date":"2024-04-08 07:19:52","safe_title":"Q&A: Low-Risk, Constituent-Friendly Identity Verification","safe_abstract":"This Q&A covers what agencies should look for in an identity verification solution, how to stay on top of identity fraud, and more.","tags":["Data and Analytics","Cybersecurity","Constituent Experience"],"class_list":"paper Data_and_Analytics Cybersecurity Constituent_Experience"},"142861":{"id":"142861","url_name":"Every-Step-Toward-Modernization-Counts-142861","display_title":"Every Step Toward Modernization Counts","abstract":"With ongoing staff shortages and mounting workloads, now is the time for government organizations to improve operational efficiency to better meet their goals. Even though some organizations can't -- or aren't ready to -- completely digitize operations, they can still benefit from digital processes and technology modernization.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_BRIEF_Canon_Modern_CSA.preview.jpg","qorder":"999","start_date":"2024-04-04 00:00:00","client_name":"Canon USA Inc","create_date":"2024-04-04 16:32:52","safe_title":"Every Step Toward Modernization Counts","safe_abstract":"With ongoing staff shortages and mounting workloads, now is the time for government organizations to improve operational efficiency to better meet their goals. Even though some organizations can't -- or aren't ready to -- completely digitize operations, they can still benefit from digital processes and technology modernization.","tags":["Cloud","Civic Innovation","Emerging Tech","IT Infrastructure","Local","Workforce","State","IT Modernization","Digital Workflows","Administrative Services"],"class_list":"paper Cloud Civic_Innovation Emerging_Tech IT_Infrastructure Local Workforce State IT_Modernization Digital_Workflows Administrative_Services"},"142860":{"id":"142860","url_name":"Attracting-and-Empowering-Todays-Top-Talent-142860","display_title":"Attracting and Empowering Today's Top Talent","abstract":"Today's workforce is struggling to keep up. Staff shortages, growing workloads and outdated technology prevent teams from doing their best and often lead to poor service experiences on the constituent side. Out of frustration, some workers simply leave the organization, forcing governments to train new employees. In a tight job market, recruitment isn’t easy, especially if the job lacks the tools, flexibility, collaboration opportunities and other must-haves of job seekers.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_BRIEF_Canon_Work_Enable_CSA.preview.jpg","qorder":"999","start_date":"2024-04-04 00:00:00","client_name":"Canon USA Inc","create_date":"2024-04-04 16:29:58","safe_title":"Attracting and Empowering Today's Top Talent","safe_abstract":"Today's workforce is struggling to keep up. Staff shortages, growing workloads and outdated technology prevent teams from doing their best and often lead to poor service experiences on the constituent side. Out of frustration, some workers simply leave the organization, forcing governments to train new employees. In a tight job market, recruitment isn&rsquo;t easy, especially if the job lacks the tools, flexibility, collaboration opportunities and other must-haves of job seekers.","tags":["IT Modernization","IT Infrastructure","Civic Innovation","Workforce","State","Local","Digital Workflows","Artificial Intelligence"],"class_list":"paper IT_Modernization IT_Infrastructure Civic_Innovation Workforce State Local Digital_Workflows Artificial_Intelligence"},"142859":{"id":"142859","url_name":"Often-Overlooked-Printers-Require-Protection-Strategies-142859","display_title":"Often Overlooked, Printers Require Protection Strategies","abstract":"We rely on printing and document sharing so often it’s easy to overlook the security vulnerabilities inherent to them. However, both pose significant risks.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_BRIEF_Canon_Printer_Security_CSA.preview.jpg","qorder":"999","start_date":"2024-04-04 00:00:00","client_name":"Canon USA Inc","create_date":"2024-04-04 16:27:20","safe_title":"Often Overlooked, Printers Require Protection Strategies","safe_abstract":"We rely on printing and document sharing so often it&rsquo;s easy to overlook the security vulnerabilities inherent to them. However, both pose significant risks.","tags":["State","Local","Digital Workflows","Cybersecurity","Civic Innovation","IT Modernization","IT Infrastructure"],"class_list":"paper State Local Digital_Workflows Cybersecurity Civic_Innovation IT_Modernization IT_Infrastructure"},"142858":{"id":"142858","url_name":"Security-Strategies-Must-Consider-Printers-142858","display_title":"Security Strategies Must Consider Printers","abstract":"Printers have been an integral part of operations for decades, but they must also be viewed as touchpoints that deserve protection. Recent surveys show state and local government professionals are rightfully prioritizing cybersecurity and risk management. However, additional research shows printers are often left out of security strategies.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_INFOGRAPHIC_Canon_Printer_Security_V.preview.jpg","qorder":"999","start_date":"2024-04-04 00:00:00","client_name":"Canon U.S.A. Inc.","create_date":"2024-04-04 16:24:22","safe_title":"Security Strategies Must Consider Printers","safe_abstract":"Printers have been an integral part of operations for decades, but they must also be viewed as touchpoints that deserve protection. Recent surveys show state and local government professionals are rightfully prioritizing cybersecurity and risk management. However, additional research shows printers are often left out of security strategies.","tags":["Digital Workflows","IT Modernization","Data and Analytics","Cybersecurity"],"class_list":"paper Digital_Workflows IT_Modernization Data_and_Analytics Cybersecurity"},"142857":{"id":"142857","url_name":"Infographic-Drive-Employee-Satisfaction-with-Technology-Investments-142857","display_title":"Infographic: Drive Employee Satisfaction with Technology Investments","abstract":"As agencies struggle to attract and retain a skilled workforce, technology investments can both alleviate frustrations and streamline operations, creating a culture where team members are better supported and feel their time is respected.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_INFOGRAPHIC_Canon_Employee_Satisfaction_V.preview.jpg","qorder":"999","start_date":"2024-04-04 00:00:00","client_name":"Canon U.S.A. Inc.","create_date":"2024-04-04 16:21:45","safe_title":"Infographic: Drive Employee Satisfaction with Technology Investments","safe_abstract":"As agencies struggle to attract and retain a skilled workforce, technology investments can both alleviate frustrations and streamline operations, creating a culture where team members are better supported and feel their time is respected.","tags":["Digital Workflows","Artificial Intelligence","Workforce","State","Local"],"class_list":"paper Digital_Workflows Artificial_Intelligence Workforce State Local"},"142856":{"id":"142856","url_name":"Infographic-Outdated-Administrative-Processes-Hurt-Modernization-142856","display_title":"Infographic: Outdated Administrative Processes Hurt Modernization","abstract":"State and local government organizations are eager to modernize service delivery. But manual processes and paper-based operations are holding up digital transformation efforts. In a recent survey, state and local leaders said digitizing documents was a top priority for modernizing administrative processes.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_INFOGRAPHIC_Canon_Admin_Process_V.preview.jpg","qorder":"999","start_date":"2024-04-04 00:00:00","client_name":"Canon U.S.A. Inc.","create_date":"2024-04-04 16:18:39","safe_title":"Infographic: Outdated Administrative Processes Hurt Modernization","safe_abstract":"State and local government organizations are eager to modernize service delivery. But manual processes and paper-based operations are holding up digital transformation efforts. In a recent survey, state and local leaders said digitizing documents was a top priority for modernizing administrative processes.","tags":["Workforce","State","Local","Digital Workflows","Artificial Intelligence"],"class_list":"paper Workforce State Local Digital_Workflows Artificial_Intelligence"},"142855":{"id":"142855","url_name":"Infographic-Modernizing-the-User-Experience-142855","display_title":"Infographic: Modernizing the User Experience","abstract":"State and local government organizations know they need to modernize their user experience – for employees and constituents. They also know they need technology to do that. In a recent survey, public sector leaders overwhelmingly cited the importance of technology in improving user experience. But agencies have a long way to go. Most have not yet adopted the tools they need to improve the user experience.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_INFOGRAPHIC_Canon_User_Experience_V.preview.jpg","qorder":"999","start_date":"2024-04-04 00:00:00","client_name":"Canon U.S.A. Inc.","create_date":"2024-04-04 16:15:17","safe_title":"Infographic: Modernizing the User Experience","safe_abstract":"State and local government organizations know they need to modernize their user experience &ndash; for employees and constituents. They also know they need technology to do that. In a recent survey, public sector leaders overwhelmingly cited the importance of technology in improving user experience. But agencies have a long way to go. Most have not yet adopted the tools they need to improve the user experience.","tags":["IT Infrastructure","Workforce","State","Local"],"class_list":"paper IT_Infrastructure Workforce State Local"},"142847":{"id":"142847","url_name":"The-Case-for-Domain-Specific-Generative-AI-142847","display_title":"The Case for Domain-Specific Generative AI","abstract":"Consumer-facing generative AI (GenAI) tools have revolutionized how users can access answers to important questions, but their limitations in precision and data protection aren't acceptable for government programs. This thought leadership paper explains why agencies should adopt domain-specific GenAI solutions that are trained on government terminology and offer superior data security.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_AWS_Deloitte_GenAI_V.preview.jpg","qorder":"999","start_date":"2024-04-01 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-04-01 16:27:01","safe_title":"The Case for Domain-Specific Generative AI","safe_abstract":"Consumer-facing generative AI (GenAI) tools have revolutionized how users can access answers to important questions, but their limitations in precision and data protection aren't acceptable for government programs. This thought leadership paper explains why agencies should adopt domain-specific GenAI solutions that are trained on government terminology and offer superior data security.","tags":["Policy and Management","Data and Analytics","Constituent Experience","Artificial Intelligence"],"class_list":"paper Policy_and_Management Data_and_Analytics Constituent_Experience Artificial_Intelligence"},"142843":{"id":"142843","url_name":"How-Procurement-Can-Support-IT-Sustainability-142843","display_title":"How Procurement Can Support IT Sustainability","abstract":"Energy consumption has become an important concern for both environmental impact and cost controls as governments store more data, use more applications and create more digital services.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GOV24_TLP_OMNIA_Procurement_V.preview.jpg","qorder":"999","start_date":"2024-04-01 00:00:00","client_name":"OMNIA Partners","create_date":"2024-04-01 07:15:35","safe_title":"How Procurement Can Support IT Sustainability","safe_abstract":"Energy consumption has become an important concern for both environmental impact and cost controls as governments store more data, use more applications and create more digital services.","tags":["Sustainability and Environment","State","Local","Data and Analytics"],"class_list":"paper Sustainability_and_Environment State Local Data_and_Analytics"},"142842":{"id":"142842","url_name":"6-Steps-Toward-Digital-Equity-142842","display_title":"6 Steps Toward Digital Equity","abstract":"Driving digital equity means more than only providing constituents with access to connectivity and devices. Governments must also provide more and better digital services. And they must look at every technology and service they enable through an equity lens. This paper lays out six strategies state and local leaders should keep in mind as they seek to provide equitable digital access and services for all constituents.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_WHITE_PAPER_US_DE_Council_Guide_V.preview.jpg","qorder":"999","start_date":"2024-03-28 00:00:00","client_name":"e.Republic","create_date":"2024-03-28 14:24:11","safe_title":"6 Steps Toward Digital Equity","safe_abstract":"Driving digital equity means more than only providing constituents with access to connectivity and devices. Governments must also provide more and better digital services. And they must look at every technology and service they enable through an equity lens. This paper lays out six strategies state and local leaders should keep in mind as they seek to provide equitable digital access and services for all constituents.","tags":["Citizen Engagement","Federal","Constituent Experience"],"class_list":"paper Citizen_Engagement Federal Constituent_Experience"},"142838":{"id":"142838","url_name":"Modernizing-Spaces-for-a-Hybrid-Workforce-142838","display_title":"Modernizing Spaces for a Hybrid Workforce","abstract":"Wake County, the largest county in North Carolina at over 1 million residents, is home to North Carolina State University as well as Raleigh, the state capital. The county is known for its innovative spirit and has been modernizing to meet the increasing demand for remote work. The county recognized the need for a more seamless approach to collaboration between its in-office and remote teams.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_Logitech_Wake_County_V.preview.jpg","qorder":"999","start_date":"2024-03-27 00:00:00","client_name":"Logitech","create_date":"2024-03-27 14:39:40","safe_title":"Modernizing Spaces for a Hybrid Workforce","safe_abstract":"Wake County, the largest county in North Carolina at over 1 million residents, is home to North Carolina State University as well as Raleigh, the state capital. The county is known for its innovative spirit and has been modernizing to meet the increasing demand for remote work. The county recognized the need for a more seamless approach to collaboration between its in-office and remote teams.","tags":["Workforce","State","Networking","Local","IT Infrastructure"],"class_list":"paper Workforce State Networking Local IT_Infrastructure"},"142825":{"id":"142825","url_name":"QandA-Playing-to-Governments-Strengths-in-Cybersecurity-142825","display_title":"Q&A: Playing to Government’s Strengths in Cybersecurity","abstract":"In this Q&A, Helen Patton, Cisco’s cybersecurity executive advisor for U.S. state and local government and education, discusses how public sector leaders can minimize cybersecurity vulnerabilities.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_QA_DS_Cisco_Cyber_-_Patton_V.preview.jpg","qorder":"999","start_date":"2024-03-22 00:00:00","client_name":"Cisco Systems Inc.","create_date":"2024-03-22 14:15:28","safe_title":"Q&A: Playing to Government&rsquo;s Strengths in Cybersecurity","safe_abstract":"In this Q&A, Helen Patton, Cisco&rsquo;s cybersecurity executive advisor for U.S. state and local government and education, discusses how public sector leaders can minimize cybersecurity vulnerabilities.","tags":["Cybersecurity"],"class_list":"paper Cybersecurity"},"142824":{"id":"142824","url_name":"Empowering-Your-Workforce-with-Responsible-AI-142824","display_title":"Empowering Your Workforce with Responsible AI","abstract":"Artificial intelligence and machine learning can empower finance and human resources teams. But secure and responsible use of these technologies is fundamental to building trust and adoption. Workday's AI-infused applications are founded on best practices for safe and ethical AI.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Workday_TTCK_V.preview.jpg","qorder":"999","start_date":"2024-03-21 00:00:00","client_name":"Workday","create_date":"2024-03-21 14:17:24","safe_title":"Empowering Your Workforce with Responsible AI","safe_abstract":"Artificial intelligence and machine learning can empower finance and human resources teams. But secure and responsible use of these technologies is fundamental to building trust and adoption. Workday's AI-infused applications are founded on best practices for safe and ethical AI.","tags":["State","Local","Data and Analytics","Budget, Finance and HR"],"class_list":"paper State Local Data_and_Analytics Budget__Finance_and_HR"},"142819":{"id":"142819","url_name":"Enhancing-Digital-Evidence-Management-in-the-Cloud-142819","display_title":"Enhancing Digital Evidence Management in the Cloud","abstract":"This thought leadership paper details how cloud tools can help law enforcement agencies boost efficiency and security for their digital evidence management processes. The paper includes details on how one police department revolutionized how it handles digital evidence.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_AWS_Cellebrite_V.preview.jpg","qorder":"999","start_date":"2024-03-19 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-03-19 16:31:07","safe_title":"Enhancing Digital Evidence Management in the Cloud","safe_abstract":"This thought leadership paper details how cloud tools can help law enforcement agencies boost efficiency and security for their digital evidence management processes. The paper includes details on how one police department revolutionized how it handles digital evidence.","tags":["Justice and Public Safety","Data and Analytics","Cloud"],"class_list":"paper Justice_and_Public_Safety Data_and_Analytics Cloud"},"142806":{"id":"142806","url_name":"Modernizing-Applications-with-Generative-AI-142806","display_title":"Modernizing Applications with Generative AI","abstract":"This thought leadership provides examples and best practices for using generative artificial intelligence to update legacy applications and create superior constituent services. The paper emphasizes the importance of using a platform-centered approach.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_AWS_IBM_MLA_V.preview.jpg","qorder":"999","start_date":"2024-03-14 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-03-14 15:42:43","safe_title":"Modernizing Applications with Generative AI","safe_abstract":"This thought leadership provides examples and best practices for using generative artificial intelligence to update legacy applications and create superior constituent services. The paper emphasizes the importance of using a platform-centered approach.","tags":["Technology","IT Modernization","Constituent Experience","Artificial Intelligence"],"class_list":"paper Technology IT_Modernization Constituent_Experience Artificial_Intelligence"},"142805":{"id":"142805","url_name":"Its-Time-for-Future-Ready-Camera-Networks-142805","display_title":"It's Time for Future-Ready Camera Networks","abstract":"This paper explains how to choose high-performance network switches for demanding transportation use cases and environments.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Alcatel_Lucent_Transportation_V.preview.jpg","qorder":"999","start_date":"2024-03-14 00:00:00","client_name":"ALE USA Inc (Alcatel-Lucent Enterprise)","create_date":"2024-03-14 12:27:18","safe_title":"It's Time for Future-Ready Camera Networks","safe_abstract":"This paper explains how to choose high-performance network switches for demanding transportation use cases and environments.","tags":["Infrastructure","Transportation","State","Local"],"class_list":"paper Infrastructure Transportation State Local"},"142786":{"id":"142786","url_name":"Securing-the-Entire-Document-Life-Cycle-142786","display_title":"Securing the Entire Document Life Cycle","abstract":"No matter where or how a file is stored, K-12 and higher education institutions must make sure it is safe and secure throughout the entire document life cycle, from print to digital.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/Canon_preview4.png","qorder":"999","start_date":"2024-03-07 00:00:00","client_name":"Canon Solutions America Inc.","create_date":"2024-03-07 06:39:01","safe_title":"Securing the Entire Document Life Cycle","safe_abstract":"No matter where or how a file is stored, K-12 and higher education institutions must make sure it is safe and secure throughout the entire document life cycle, from print to digital.","tags":["K-12 Education","Higher Education","Emerging Tech","Administrative Services","Artificial Intelligence"],"class_list":"paper K-12_Education Higher_Education Emerging_Tech Administrative_Services Artificial_Intelligence"},"142785":{"id":"142785","url_name":"Automating-Digitization-in-Education-142785","display_title":"Automating Digitization in Education","abstract":"K-12 and higher education employees report a pressing need to digitize existing documents, but they struggle with high costs, lack of time and an overwhelming amount of paper that need to be digitized.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/Canon_IG_Preview3.png","qorder":"999","start_date":"2024-03-07 00:00:00","client_name":"Canon Solutions America Inc.","create_date":"2024-03-07 06:34:28","safe_title":"Automating Digitization in Education","safe_abstract":"K-12 and higher education employees report a pressing need to digitize existing documents, but they struggle with high costs, lack of time and an overwhelming amount of paper that need to be digitized.","tags":["K-12 Education","Higher Education","Emerging Tech","Artificial Intelligence","Administrative Services"],"class_list":"paper K-12_Education Higher_Education Emerging_Tech Artificial_Intelligence Administrative_Services"},"142784":{"id":"142784","url_name":"How-Hybrid-Learning-Impacts-Office-Operations-142784","display_title":"How Hybrid Learning Impacts Office Operations","abstract":"Hybrid learning environments have changed traditional office operations for K-12 and higher education institutions.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/Canon_IG_Previewv2.png","qorder":"999","start_date":"2024-03-07 00:00:00","client_name":"Canon Solutions America Inc.","create_date":"2024-03-07 06:27:54","safe_title":"How Hybrid Learning Impacts Office Operations","safe_abstract":"Hybrid learning environments have changed traditional office operations for K-12 and higher education institutions.","tags":["K-12 Education","Higher Education","Emerging Tech","Administrative Services"],"class_list":"paper K-12_Education Higher_Education Emerging_Tech Administrative_Services"},"142783":{"id":"142783","url_name":"Preparing-for-AI-in-Education-142783","display_title":"Preparing for AI in Education","abstract":"Educators and staff in K-12 and higher education are eager to embrace emerging technologies such as artificial intelligence. But many districts and education institutions are not providing the necessary training to use those tools.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/Canon_IG_Preview.png","qorder":"999","start_date":"2024-03-07 00:00:00","client_name":"Canon Solutions America Inc.","create_date":"2024-03-07 06:21:08","safe_title":"Preparing for AI in Education","safe_abstract":"Educators and staff in K-12 and higher education are eager to embrace emerging technologies such as artificial intelligence. But many districts and education institutions are not providing the necessary training to use those tools.","tags":["K-12 Education","Higher Education","Emergency Management","Artificial Intelligence"],"class_list":"paper K-12_Education Higher_Education Emergency_Management Artificial_Intelligence"},"142778":{"id":"142778","url_name":"Insights-for-Faster-Incident-Response-142778","display_title":"Insights for Faster Incident Response","abstract":"Transit agencies are flooded with real-time data from social media feeds, sensor alerts and more. Event detection platforms help them find the most relevant information and take action.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Dataminr_AI_V.preview.jpg","qorder":"999","start_date":"2024-03-06 00:00:00","client_name":"Dataminr","create_date":"2024-03-06 12:16:25","safe_title":"Insights for Faster Incident Response","safe_abstract":"Transit agencies are flooded with real-time data from social media feeds, sensor alerts and more. Event detection platforms help them find the most relevant information and take action.","tags":["Emergency Management","Data and Analytics","Cybersecurity","Transportation","State","Local"],"class_list":"paper Emergency_Management Data_and_Analytics Cybersecurity Transportation State Local"},"142777":{"id":"142777","url_name":"Resident-First%3A-Essential-Elements-of-a-Modern-Contact-Center-142777","display_title":"Resident First: Essential Elements of a Modern Contact Center","abstract":"Optimizing government contact centers should be part of a broader strategy to create connected agencies -- ones that make information available across all channels, streamline user experience, improve employee performance and job satisfaction, and deliver better services to all constituents. This paper shows how to move in the right direction.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_WHITE_PAPER_RingCentral_ContactCenter_V.preview.jpg","qorder":"999","start_date":"2024-03-06 00:00:00","client_name":"RingCentral Inc.","create_date":"2024-03-06 07:39:24","safe_title":"Resident First: Essential Elements of a Modern Contact Center","safe_abstract":"Optimizing government contact centers should be part of a broader strategy to create connected agencies -- ones that make information available across all channels, streamline user experience, improve employee performance and job satisfaction, and deliver better services to all constituents. This paper shows how to move in the right direction.","tags":["State","Local","IT Modernization","Cloud","Citizen Engagement"],"class_list":"paper State Local IT_Modernization Cloud Citizen_Engagement"},"142774":{"id":"142774","url_name":"Securing-Documents-from-Print-to-Digital-Format-142774","display_title":"Securing Documents from Print to Digital Format","abstract":"With the right focus on people, processes and technology, organizations can better protect documents, forms and workflows as they progress from paper format to digital or cloud-based environments. They can also ensure the availability of systems, services and data for administrative and back-office functions as well as teaching and learning.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE23_BRIEF_Canon_Cybersecurity_V.preview.jpg","qorder":"999","start_date":"2024-03-05 00:00:00","client_name":"Canon Solutions America Inc.","create_date":"2024-03-05 08:26:32","safe_title":"Securing Documents from Print to Digital Format","safe_abstract":"With the right focus on people, processes and technology, organizations can better protect documents, forms and workflows as they progress from paper format to digital or cloud-based environments. They can also ensure the availability of systems, services and data for administrative and back-office functions as well as teaching and learning.","tags":["Higher Education","Data and Analytics","Cybersecurity","K-12 Education","IT Modernization"],"class_list":"paper Higher_Education Data_and_Analytics Cybersecurity K-12_Education IT_Modernization"},"142773":{"id":"142773","url_name":"Evolving-Education-Requires-Digital-Transformation-142773","display_title":"Evolving Education Requires Digital Transformation","abstract":"Digital transformation is about moving manual, paper-based processes and information to digital formats, enabling automation and making data more useful. However, getting data from paper to digital formats is often a significant barrier to transformation. The right strategies and technologies can help K-20 organizations seamlessly accelerate the use of data for academic and operational modernization.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE23_BRIEF_Canon_Transformation_V.preview.jpg","qorder":"999","start_date":"2024-03-05 00:00:00","client_name":"Canon Solutions America Inc.","create_date":"2024-03-05 08:19:53","safe_title":"Evolving Education Requires Digital Transformation","safe_abstract":"Digital transformation is about moving manual, paper-based processes and information to digital formats, enabling automation and making data more useful. However, getting data from paper to digital formats is often a significant barrier to transformation. The right strategies and technologies can help K-20 organizations seamlessly accelerate the use of data for academic and operational modernization.","tags":["K-12 Education","Higher Education","Emerging Tech","Administrative Services"],"class_list":"paper K-12_Education Higher_Education Emerging_Tech Administrative_Services"},"142772":{"id":"142772","url_name":"Advancing-Collaborative-and-Blended-Learning-142772","display_title":"Advancing Collaborative and Blended Learning","abstract":"Shared documents — from lesson plans, course materials and student assignments to student records, assessments and reports — are at the heart of collaborative and blended learning. While many educators and administrators rely on printed and scanned documents to do their jobs or meet regulatory requirements, today’s learning institutions recognize the benefits of going digital where possible.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE23_BRIEF_Canon_Blended_Learning_V.preview.jpg","qorder":"999","start_date":"2024-03-05 00:00:00","client_name":"Canon Solutions America Inc.","create_date":"2024-03-05 06:44:49","safe_title":"Advancing Collaborative and Blended Learning","safe_abstract":"Shared documents &mdash; from lesson plans, course materials and student assignments to student records, assessments and reports &mdash; are at the heart of collaborative and blended learning. While many educators and administrators rely on printed and scanned documents to do their jobs or meet regulatory requirements, today&rsquo;s learning institutions recognize the benefits of going digital where possible.","tags":["K-12 Education","IT Modernization","Higher Education","Administrative Services"],"class_list":"paper K-12_Education IT_Modernization Higher_Education Administrative_Services"},"142771":{"id":"142771","url_name":"Successful-AI-Initiatives-Begin-with-Data-Management-142771","display_title":"Successful AI Initiatives Begin with Data Management","abstract":"Before organizations can take advantage of emerging artificial intelligence (AI) opportunities, they must come to terms with an essential fact: AI is data dependent. And for many institutions, most of that data is in paper format. Fortunately, everyday technologies such as printers, scanners and automated document processing now create a clear path from paper to digital formats that AI can use.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE23_BRIEF_Canon_AI_V.preview.jpg","qorder":"999","start_date":"2024-03-05 00:00:00","client_name":"Canon Solutions America Inc.","create_date":"2024-03-05 06:29:51","safe_title":"Successful AI Initiatives Begin with Data Management","safe_abstract":"Before organizations can take advantage of emerging artificial intelligence (AI) opportunities, they must come to terms with an essential fact: AI is data dependent. And for many institutions, most of that data is in paper format. Fortunately, everyday technologies such as printers, scanners and automated document processing now create a clear path from paper to digital formats that AI can use.","tags":["K-12 Education","Higher Education","Emerging Tech","Data and Analytics","Artificial Intelligence"],"class_list":"paper K-12_Education Higher_Education Emerging_Tech Data_and_Analytics Artificial_Intelligence"},"142764":{"id":"142764","url_name":"How-Schools-Should-Prepare-for-New-Rules-for-Reporting-Cyberattacks-142764","display_title":"How Schools Should Prepare for New Rules for Reporting Cyberattacks","abstract":"The U.S. Cybersecurity and Infrastructure Security Agency (CISA) is releasing new requirements for reporting cyberattacks on the nation's critical infrastructure. That includes schools. This rapid roadmap will help education leaders prepare for the upcoming changes in reporting requirements.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE24_RAPID_ROADMAP_Sophos_V.preview.jpg","qorder":"999","start_date":"2024-02-29 00:00:00","client_name":"Sophos Inc.","create_date":"2024-02-29 14:51:56","safe_title":"How Schools Should Prepare for New Rules for Reporting Cyberattacks","safe_abstract":"The U.S. Cybersecurity and Infrastructure Security Agency (CISA) is releasing new requirements for reporting cyberattacks on the nation's critical infrastructure. That includes schools. This rapid roadmap will help education leaders prepare for the upcoming changes in reporting requirements.","tags":["Higher Education","K-12 Education","Cybersecurity"],"class_list":"paper Higher_Education K-12_Education Cybersecurity"},"142761":{"id":"142761","url_name":"The-Art-of-Resident-Relationship-Management-142761","display_title":"The Art of Resident Relationship Management","abstract":"This whitepaper from CivicPlus details how public sector agencies can leverage a 311 CRM system to drive personalized and meaningful resident interactions.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/White-Paper-Future-Digital-Personalized-CRM.preview.jpg","qorder":"999","start_date":"2024-02-29 00:00:00","client_name":"CivicPlus","create_date":"2024-02-29 10:07:54","safe_title":"The Art of Resident Relationship Management","safe_abstract":"This whitepaper from CivicPlus details how public sector agencies can leverage a 311 CRM system to drive personalized and meaningful resident interactions.","tags":["Emerging Tech","Constituent Experience","Citizen Engagement"],"class_list":"paper Emerging_Tech Constituent_Experience Citizen_Engagement"},"142757":{"id":"142757","url_name":"How-Chicago-Simplified-its-Building-Permit-Program-142757","display_title":"How Chicago Simplified its Building Permit Program","abstract":"Each year, thousands of Chicago's residents and businesses undertake minor projects that require a permit from the Department of Buildings, fueling the need for a simplified, streamlined online process for applying and approving projects. Express Permits account for one-third of Chicago's building permits, but until recently the city lacked an efficient way to process them. That changed in November 2023, when DOB migrated Express Permits onto the city's existing enterprise plat","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_Infor_Chicago_V.preview.jpg","qorder":"999","start_date":"2024-02-27 00:00:00","client_name":"Infor (US) LLC","create_date":"2024-02-27 14:13:12","safe_title":"How Chicago Simplified its Building Permit Program","safe_abstract":"Each year, thousands of Chicago's residents and businesses undertake minor projects that require a permit from the Department of Buildings, fueling the need for a simplified, streamlined online process for applying and approving projects. Express Permits account for one-third of Chicago's building permits, but until recently the city lacked an efficient way to process them. That changed in November 2023, when DOB migrated Express Permits onto the city's existing enterprise plat","tags":["State","Local","IT Modernization","IT Infrastructure","Buildings and Facilities"],"class_list":"paper State Local IT_Modernization IT_Infrastructure Buildings_and_Facilities"},"142745":{"id":"142745","url_name":"How-One-Organization-Saved-400-Hours-of-Annual-Downtime-by-Moving-to-the-Cloud-142745","display_title":"How One Organization Saved 400+ Hours of Annual Downtime by Moving to the Cloud","abstract":"Every public sector organization wants to maximize ROI and make the best possible use of taxpayer dollars. Often, that means migrating to the cloud. This case study details how shifting mission-critical applications to the cloud helped one institution dramatically reduce system downtime, enhance the user experience and boost IT productivity.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_CASE_STUDY_Mythics_Emergent_V.preview.jpg","qorder":"999","start_date":"2024-02-22 00:00:00","client_name":"Mythics Inc.","create_date":"2024-02-22 17:36:36","safe_title":"How One Organization Saved 400+ Hours of Annual Downtime by Moving to the Cloud","safe_abstract":"Every public sector organization wants to maximize ROI and make the best possible use of taxpayer dollars. Often, that means migrating to the cloud. This case study details how shifting mission-critical applications to the cloud helped one institution dramatically reduce system downtime, enhance the user experience and boost IT productivity.","tags":["Workforce","Higher Education","Finance","Cloud","Budget, Finance and HR"],"class_list":"paper Workforce Higher_Education Finance Cloud Budget__Finance_and_HR"},"142736":{"id":"142736","url_name":"4-Ways-AI-Can-Enhance-Justice-142736","display_title":"4 Ways AI Can Enhance Justice","abstract":"This thought leadership paper details how artificial intelligence (AI) and machine learning (ML) can improve court systems and the judiciary in four areas: timeliness, access, fairness and effectiveness.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_TLP_AWS_Slalom_Justice_V.preview.jpg","qorder":"999","start_date":"2024-02-15 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-02-15 14:46:38","safe_title":"4 Ways AI Can Enhance Justice","safe_abstract":"This thought leadership paper details how artificial intelligence (AI) and machine learning (ML) can improve court systems and the judiciary in four areas: timeliness, access, fairness and effectiveness.","tags":["Artificial Intelligence","Justice and Public Safety","Data and Analytics","Constituent Experience"],"class_list":"paper Artificial_Intelligence Justice_and_Public_Safety Data_and_Analytics Constituent_Experience"},"142728":{"id":"142728","url_name":"Smart-Technology-Strategies-for-State-and-Local-Governments-142728","display_title":"Smart Technology Strategies for State and Local Governments","abstract":"This thought leadership paper presents tips on how to simplify hybrid cloud environments, improve rapid recovery after a cyberattack, consolidate data and reduce carbon emissions from data centers.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT23_TLP_Hitachi_Smart_Tech_V.preview.jpg","qorder":"999","start_date":"2024-02-13 00:00:00","client_name":"Hitachi Vantara LLC","create_date":"2024-02-13 16:42:15","safe_title":"Smart Technology Strategies for State and Local Governments","safe_abstract":"This thought leadership paper presents tips on how to simplify hybrid cloud environments, improve rapid recovery after a cyberattack, consolidate data and reduce carbon emissions from data centers.","tags":["IT Infrastructure","Data and Analytics","Cybersecurity","Cloud"],"class_list":"paper IT_Infrastructure Data_and_Analytics Cybersecurity Cloud"},"142727":{"id":"142727","url_name":"IT-Simplicity-Security-and-Sustainability-in-Higher-Education-142727","display_title":"IT Simplicity, Security and Sustainability in Higher Education","abstract":"This thought leadership paper presents strategies to overcome some of the biggest challenges -- including cybersecurity, complex hybrid cloud environments and data management -- facing IT professionals at higher education institutions.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE24_TLP_Hitachi_HED_Security_V.preview.jpg","qorder":"999","start_date":"2024-02-13 00:00:00","client_name":null,"create_date":"2024-02-13 15:48:21","safe_title":"IT Simplicity, Security and Sustainability in Higher Education","safe_abstract":"This thought leadership paper presents strategies to overcome some of the biggest challenges -- including cybersecurity, complex hybrid cloud environments and data management -- facing IT professionals at higher education institutions.","tags":["Higher Education","Data and Analytics","Cybersecurity","Cloud"],"class_list":"paper Higher_Education Data_and_Analytics Cybersecurity Cloud"},"142704":{"id":"142704","url_name":"Clark-County-Bets-Big-on-a-Unified-Platform-142704","display_title":"Clark County Bets Big on a Unified Platform","abstract":"Clark County, Nevada, recently moved six major departments to a single, cloud-based permitting and licensing platform. The new technology simplifies workflows, speeds up project approvals and provides a better user experience for constituents.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_CASE_STUDY_DC_Accela_Nevada_V.preview.jpg","qorder":"999","start_date":"2024-02-08 00:00:00","client_name":"Accela","create_date":"2024-02-08 08:34:27","safe_title":"Clark County Bets Big on a Unified Platform","safe_abstract":"Clark County, Nevada, recently moved six major departments to a single, cloud-based permitting and licensing platform. The new technology simplifies workflows, speeds up project approvals and provides a better user experience for constituents.","tags":["IT Modernization","Civic Innovation","Local"],"class_list":"paper IT_Modernization Civic_Innovation Local"},"142696":{"id":"142696","url_name":"Election-Systems-Require-Upgrading-Ahead-of-Voting-142696","display_title":"Election Systems Require Upgrading Ahead of Voting","abstract":"To protect voting outcomes, every step of the election process must be secure. Election machines are particularly vulnerable to cyberattacks because they’re network-connected and expand the attack surface of government entities.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_BRIEF_Armis_DC_Election_WEB.preview.jpg","qorder":"999","start_date":"2024-02-06 00:00:00","client_name":"Armis","create_date":"2024-02-06 11:37:37","safe_title":"Election Systems Require Upgrading Ahead of Voting","safe_abstract":"To protect voting outcomes, every step of the election process must be secure. Election machines are particularly vulnerable to cyberattacks because they&rsquo;re network-connected and expand the attack surface of government entities.","tags":["State","Local","Cybersecurity","Election Technology"],"class_list":"paper State Local Cybersecurity Election_Technology"},"142693":{"id":"142693","url_name":"Increasing-Voter-Engagement-and-Trust-142693","display_title":"Increasing Voter Engagement and Trust","abstract":"This issue brief explains how a cloud-based engagement platform can help elections agencies communicate more effectively with constituents about voting eligibility, logistics, and more. The brief includes a real-world example from King County, Washington.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_BRIEF_Granicus_Vote_V.preview.jpg","qorder":"999","start_date":"2024-02-02 00:00:00","client_name":"Granicus","create_date":"2024-02-02 15:18:03","safe_title":"Increasing Voter Engagement and Trust","safe_abstract":"This issue brief explains how a cloud-based engagement platform can help elections agencies communicate more effectively with constituents about voting eligibility, logistics, and more. The brief includes a real-world example from King County, Washington.","tags":["Cloud","Citizen Engagement"],"class_list":"paper Cloud Citizen_Engagement"},"142692":{"id":"142692","url_name":"Evolving-Higher-Education-with-Micro-Credentials-and-Digital-Learning-142692","display_title":"Evolving Higher Education with Micro-Credentials and Digital Learning","abstract":"The job market is changing. By embracing digital strategies, institutions can meet new student and employer needs for emerging industry credentials. Download this infographic to learn more.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE23_INFOGRAPHIC_Coursera_V.preview2.jpg.png","qorder":"999","start_date":"2024-02-02 00:00:00","client_name":"Coursera","create_date":"2024-02-02 13:52:47","safe_title":"Evolving Higher Education with Micro-Credentials and Digital Learning","safe_abstract":"The job market is changing. By embracing digital strategies, institutions can meet new student and employer needs for emerging industry credentials. Download this infographic to learn more.","tags":["Higher Education"],"class_list":"paper Higher_Education"},"142690":{"id":"142690","url_name":"Shaping-Tomorrows-Campus%3A-The-Impact-of-Digital-Transformation-on-Higher-Ed-142690","display_title":"Shaping Tomorrow's Campus: The Impact of Digital Transformation on Higher Ed","abstract":"By embracing digital learning, addressing longstanding institutional silos, and using data-driven models and technologies such as AI, institutions can offer more personalized education, support, coaching, and feedback, helping more students meet their goals.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE23_BRIEF_Coursera_V.preview.jpg","qorder":"999","start_date":"2024-02-01 00:00:00","client_name":"Coursera","create_date":"2024-02-01 14:19:52","safe_title":"Shaping Tomorrow's Campus: The Impact of Digital Transformation on Higher Ed","safe_abstract":"By embracing digital learning, addressing longstanding institutional silos, and using data-driven models and technologies such as AI, institutions can offer more personalized education, support, coaching, and feedback, helping more students meet their goals.","tags":["Higher Education","Data and Analytics"],"class_list":"paper Higher_Education Data_and_Analytics"},"142689":{"id":"142689","url_name":"Intelligent-Automation-The-New-Modernization-Imperative-142689","display_title":"Intelligent Automation: The New Modernization Imperative","abstract":"Traditional modernization projects can drag on for years and deliver disappointing results. Intelligent automation lets agencies improve service delivery today and create a foundation for longer-term modernization efforts.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_BRIEF_UI_Path_Automation_V.preview.jpg","qorder":"999","start_date":"2024-01-31 00:00:00","client_name":"UiPath","create_date":"2024-01-31 16:56:25","safe_title":"Intelligent Automation: The New Modernization Imperative","safe_abstract":"Traditional modernization projects can drag on for years and deliver disappointing results. Intelligent automation lets agencies improve service delivery today and create a foundation for longer-term modernization efforts.","tags":["State","Local","IT Modernization","Artificial Intelligence"],"class_list":"paper State Local IT_Modernization Artificial_Intelligence"},"142688":{"id":"142688","url_name":"Elevating-Cybersecurity-in-Todays-Schools-142688","display_title":"Elevating Cybersecurity in Today's Schools","abstract":"The education sector has always been a rich environment for cybercriminals, and their malicious tactics continue to evolve. Shifting from siloed security applications to partnerships that offer consolidated platforms and managed services can close security vulnerabilities without increased staffing or spending.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE24_TLP_Crowdstrike_Cyber_V.preview.jpg","qorder":"999","start_date":"2024-01-31 00:00:00","client_name":"CrowdStrike Inc","create_date":"2024-01-31 12:29:06","safe_title":"Elevating Cybersecurity in Today's Schools","safe_abstract":"The education sector has always been a rich environment for cybercriminals, and their malicious tactics continue to evolve. Shifting from siloed security applications to partnerships that offer consolidated platforms and managed services can close security vulnerabilities without increased staffing or spending.","tags":["K-12 Education","IT Modernization","Cybersecurity","Cloud"],"class_list":"paper K-12_Education IT_Modernization Cybersecurity Cloud"},"142686":{"id":"142686","url_name":"Emerging-Trends-in-State-and-Local-Government-IT-for-2024-142686","display_title":"Emerging Trends in State and Local Government IT for 2024","abstract":"Innovation and disruption have always been part of the government technology landscape. But the pace of change is escalating rapidly. Here are five emerging trends will impact organizations in 2024 – and how to prepare.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_BRIEF_Emerging_Trends_in_IT_Workday_V.preview.jpg","qorder":"999","start_date":"2024-01-31 00:00:00","client_name":"Workday","create_date":"2024-01-31 06:07:25","safe_title":"Emerging Trends in State and Local Government IT for 2024","safe_abstract":"Innovation and disruption have always been part of the government technology landscape. But the pace of change is escalating rapidly. Here are five emerging trends will impact organizations in 2024 &ndash; and how to prepare.","tags":["Data and Analytics","Cybersecurity","Citizen Engagement","Artificial Intelligence","Policy"],"class_list":"paper Data_and_Analytics Cybersecurity Citizen_Engagement Artificial_Intelligence Policy"},"142676":{"id":"142676","url_name":"Observability-for-Hybrid-IT-Environments-142676","display_title":"Observability for Hybrid IT Environments","abstract":"State and local governments use many digital tools to accomplish their goals, but the complex mix of different solutions can make it hard to spot inefficiencies, fix problems or even know if applications are working properly","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG24_BRIEF_Logic_Monitor_DC_V.preview.jpg","qorder":"999","start_date":"2024-01-29 00:00:00","client_name":"LogicMonitor Inc","create_date":"2024-01-29 07:03:39","safe_title":"Observability for Hybrid IT Environments","safe_abstract":"State and local governments use many digital tools to accomplish their goals, but the complex mix of different solutions can make it hard to spot inefficiencies, fix problems or even know if applications are working properly","tags":["IT Infrastructure","Data and Analytics","Cybersecurity","Privacy","IT Modernization"],"class_list":"paper IT_Infrastructure Data_and_Analytics Cybersecurity Privacy IT_Modernization"},"142670":{"id":"142670","url_name":"Automating-Permit-Applications-142670","display_title":"Automating Permit Applications","abstract":"This thought leadership paper explains how agencies can use new technology to automate and streamline the creation and approval of permit applications. What was once too complicated and costly for many governments has become easier and less expensive.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT23_TLP_AOT_Technologies_Permit_Apps_V.preview.jpg","qorder":"999","start_date":"2024-01-25 00:00:00","client_name":"AOT Technologies","create_date":"2024-01-25 15:33:40","safe_title":"Automating Permit Applications","safe_abstract":"This thought leadership paper explains how agencies can use new technology to automate and streamline the creation and approval of permit applications. What was once too complicated and costly for many governments has become easier and less expensive.","tags":["IT Modernization","Artificial Intelligence"],"class_list":"paper IT_Modernization Artificial_Intelligence"},"142661":{"id":"142661","url_name":"Building-Trust-and-Improving-Efficiency-with-Integration-and-Automation-142661","display_title":"Building Trust and Improving Efficiency with Integration and Automation","abstract":"No constituent should have to enter the same information on a government website multiple times. No agency worker should have to spend hours scanning documents or swivel from one system to another because their technologies aren’t integrated. The cloud, process automation and software integration can help agencies eliminate these and other frustrations.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT24_TLP_Laserfiche_V.preview.jpg","qorder":"999","start_date":"2024-01-18 00:00:00","client_name":"Laserfiche","create_date":"2024-01-18 18:13:16","safe_title":"Building Trust and Improving Efficiency with Integration and Automation","safe_abstract":"No constituent should have to enter the same information on a government website multiple times. No agency worker should have to spend hours scanning documents or swivel from one system to another because their technologies aren&rsquo;t integrated. The cloud, process automation and software integration can help agencies eliminate these and other frustrations.","tags":["IT Modernization","Cloud","Citizen Engagement","Artificial Intelligence"],"class_list":"paper IT_Modernization Cloud Citizen_Engagement Artificial_Intelligence"},"142660":{"id":"142660","url_name":"Crafting-a-Proactive-Cybersecurity-Approach-142660","display_title":"Crafting a Proactive Cybersecurity Approach","abstract":"With the move to hybrid learning models, school technology environments are more difficult to protect, prompting bad actors to take advantage. At both the state and district levels, cybersecurity can no longer be an afterthought. It must be baked into every decision regarding policies, procedures and technology solutions.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GOV23_BRIEF_HP_Policy_Paper_2_V.preview.jpg","qorder":"999","start_date":"2024-01-18 00:00:00","client_name":"HP Inc","create_date":"2024-01-18 06:08:22","safe_title":"Crafting a Proactive Cybersecurity Approach","safe_abstract":"With the move to hybrid learning models, school technology environments are more difficult to protect, prompting bad actors to take advantage. At both the state and district levels, cybersecurity can no longer be an afterthought. It must be baked into every decision regarding policies, procedures and technology solutions.","tags":["Cybersecurity","Cloud","K-12 Education","IT Modernization"],"class_list":"paper Cybersecurity Cloud K-12_Education IT_Modernization"},"142659":{"id":"142659","url_name":"Prioritizing-Digital-Equity-and-Emerging-Technology-142659","display_title":"Prioritizing Digital Equity and Emerging Technology","abstract":"Improving digital equity must be a top priority for education agencies and districts, especially as ChatGPT and similar generative artificial intelligence tools proliferate. Without access to the technologies that are driving innovation, students can’t build important skills for future success.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GOV23_BRIEF_HP_Policy_Paper_1_V.preview.jpg","qorder":"999","start_date":"2024-01-18 00:00:00","client_name":"HP Inc","create_date":"2024-01-18 05:51:58","safe_title":"Prioritizing Digital Equity and Emerging Technology","safe_abstract":"Improving digital equity must be a top priority for education agencies and districts, especially as ChatGPT and similar generative artificial intelligence tools proliferate. Without access to the technologies that are driving innovation, students can&rsquo;t build important skills for future success.","tags":["K-12 Education","IT Modernization","Emerging Tech","Artificial Intelligence"],"class_list":"paper K-12_Education IT_Modernization Emerging_Tech Artificial_Intelligence"},"142658":{"id":"142658","url_name":"Cloud-Business-Software-Helps-Apex-NC-Adapt-to-Fast-Growth-142658","display_title":"Cloud Business Software Helps Apex, N.C., Adapt to Fast Growth","abstract":"Read this case study to find out how Apex, a town in North Carolina, recently migrated to a cloud-based enterprise resource planning platform, demonstrating how small-to-medium-sized communities can take advantage of sophisticated, powerful business software that may have seemed out of reach in years past.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT23_CASE_STUDY_DC_Infor_Apex_NC_V.preview.jpg","qorder":"999","start_date":"2024-01-17 00:00:00","client_name":"Infor (US) LLC","create_date":"2024-01-17 13:55:25","safe_title":"Cloud Business Software Helps Apex, N.C., Adapt to Fast Growth","safe_abstract":"Read this case study to find out how Apex, a town in North Carolina, recently migrated to a cloud-based enterprise resource planning platform, demonstrating how small-to-medium-sized communities can take advantage of sophisticated, powerful business software that may have seemed out of reach in years past.","tags":["IT Modernization","Cloud","Budget, Finance and HR"],"class_list":"paper IT_Modernization Cloud Budget__Finance_and_HR"},"142649":{"id":"142649","url_name":"How-Process-Automation-Improves-the-Government-Experience-142649","display_title":"How Process Automation Improves the Government Experience","abstract":"Process automation technology has long helped companies in the private sector work faster and more efficiently. For state and local government organizations, process automation goes hand in hand with systems integrations efforts to help states, cities and counties create a better, more satisfying government experience (GovX).","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_BRIEF_Laserfiche_Gov_Experience_V.preview.jpg","qorder":"999","start_date":"2024-01-16 00:00:00","client_name":"Laserfiche","create_date":"2024-01-16 15:01:45","safe_title":"How Process Automation Improves the Government Experience","safe_abstract":"Process automation technology has long helped companies in the private sector work faster and more efficiently. For state and local government organizations, process automation goes hand in hand with systems integrations efforts to help states, cities and counties create a better, more satisfying government experience (GovX).","tags":["Administrative Services","Data and Analytics","Citizen Engagement"],"class_list":"paper Administrative_Services Data_and_Analytics Citizen_Engagement"},"142647":{"id":"142647","url_name":"Improving-Constituent-Outreach-Relies-on-Insights-142647","display_title":"Improving Constituent Outreach Relies on Insights","abstract":"Constituents want timely, relevant communications when engaging with their government, yet many state and local agencies struggle to meet their goals for successful engagement. To gain insight into how agencies communicate with residents -- and the biggest barriers to improving the constituent experience -- the Center for Digital Government surveyed nearly 150 local government leaders in June 2023.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_RESEARCH_REPORT_Indigov_V.preview.jpg","qorder":"999","start_date":"2024-01-12 00:00:00","client_name":"Indigov","create_date":"2024-01-12 15:14:24","safe_title":"Improving Constituent Outreach Relies on Insights","safe_abstract":"Constituents want timely, relevant communications when engaging with their government, yet many state and local agencies struggle to meet their goals for successful engagement. To gain insight into how agencies communicate with residents -- and the biggest barriers to improving the constituent experience -- the Center for Digital Government surveyed nearly 150 local government leaders in June 2023.","tags":["IT Modernization","Data and Analytics","Cybersecurity","Citizen Engagement"],"class_list":"paper IT_Modernization Data_and_Analytics Cybersecurity Citizen_Engagement"},"142637":{"id":"142637","url_name":"Cybersecurity-Trends-Threats-and-Tech-in-2024-142637","display_title":"Cybersecurity Trends, Threats and Tech in 2024","abstract":"States and localities will face a range of risks -- including nation-state attacks, critical infrastructure threats and more potent forms of ransomware -- in the coming year. Addressing these threats will require state and local agencies to invest more time and money to adopt sound security policies, improve employee training, and deploy stronger security tools and services.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_BRIEF_US_Cybersecurity_Trends_Cisco_V.preview.jpg","qorder":"999","start_date":"2024-01-08 00:00:00","client_name":"Cisco Systems Inc.","create_date":"2024-01-08 14:01:24","safe_title":"Cybersecurity Trends, Threats and Tech in 2024","safe_abstract":"States and localities will face a range of risks -- including nation-state attacks, critical infrastructure threats and more potent forms of ransomware -- in the coming year. Addressing these threats will require state and local agencies to invest more time and money to adopt sound security policies, improve employee training, and deploy stronger security tools and services.","tags":["Cybersecurity"],"class_list":"paper Cybersecurity"},"142633":{"id":"142633","url_name":"Law-Enforcement-Innovation-Using-Advanced-Technology-to-Protect-Lives-and-Property-142633","display_title":"Law Enforcement Innovation: Using Advanced Technology to Protect Lives and Property","abstract":"New technologies -- powered by cloud innovation, artificial intelligence and advances in networking -- help law enforcement agencies protect communities while working safely, efficiently and cost-effectively. Modern tools also help agencies recruit and retain personnel by giving officers the tools they need to do one of the world's toughest jobs.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_GUIDE_Public_Safety_AWS_V.preview.jpg","qorder":"999","start_date":"2024-01-05 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2024-01-05 10:23:51","safe_title":"Law Enforcement Innovation: Using Advanced Technology to Protect Lives and Property","safe_abstract":"New technologies -- powered by cloud innovation, artificial intelligence and advances in networking -- help law enforcement agencies protect communities while working safely, efficiently and cost-effectively. Modern tools also help agencies recruit and retain personnel by giving officers the tools they need to do one of the world's toughest jobs.","tags":["Cloud","Artificial Intelligence","State","Local","Law Enforcement and Fire","Data and Analytics"],"class_list":"paper Cloud Artificial_Intelligence State Local Law_Enforcement_and_Fire Data_and_Analytics"},"142625":{"id":"142625","url_name":"Building-a-Robust-Digital-Infrastructure-for-K-12-Education-142625","display_title":"Building a Robust Digital Infrastructure for K-12 Education","abstract":"Digital infrastructure -- internet, data network, hardware, software and the like -- is so much a part of the public education system that it's hard to imagine a time when it didn't exist. Digital technologies have made it possible to document each student's academic history, from attendance and grades to lunch accounts and extracurricular activities. But, as with any great advancement, there's a catch. These technologies also pose a risk to the privacy and security of sensitive information.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE23_BRIEF_Sophos_Explainer_V.preview.jpg","qorder":"999","start_date":"2024-01-02 00:00:00","client_name":"Sophos Inc.","create_date":"2024-01-02 08:33:43","safe_title":"Building a Robust Digital Infrastructure for K-12 Education","safe_abstract":"Digital infrastructure -- internet, data network, hardware, software and the like -- is so much a part of the public education system that it's hard to imagine a time when it didn't exist. Digital technologies have made it possible to document each student's academic history, from attendance and grades to lunch accounts and extracurricular activities. But, as with any great advancement, there's a catch. These technologies also pose a risk to the privacy and security of sensitive information.","tags":["K-12 Education","Cybersecurity"],"class_list":"paper K-12_Education Cybersecurity"},"142621":{"id":"142621","url_name":"How-North-Carolina-Developed-a-Cloud-Based-Encounter-Processing-System-for-Medicaid-in-Less-Than-a-Year-142621","display_title":"How North Carolina Developed a Cloud-Based Encounter Processing System for Medicaid in Less Than a Year","abstract":"The state teamed with AWS to rapidly create and deploy the new system, which has already processed more than 250 million encounters for the state's standard Medicaid plan.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT23_CASE_STUDY_AWS_NC_DHHS_V.preview.jpg","qorder":"999","start_date":"2023-12-22 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2023-12-22 14:09:32","safe_title":"How North Carolina Developed a Cloud-Based Encounter Processing System for Medicaid in Less Than a Year","safe_abstract":"The state teamed with AWS to rapidly create and deploy the new system, which has already processed more than 250 million encounters for the state's standard Medicaid plan.","tags":["IT Modernization","State","Health and Human Services","Cloud"],"class_list":"paper IT_Modernization State Health_and_Human_Services Cloud"},"142620":{"id":"142620","url_name":"How-North-Carolina-Supercharged-Payroll-Processes-with-the-Cloud-142620","display_title":"How North Carolina Supercharged Payroll Processes with the Cloud","abstract":"Read this case study to find out how the North Carolina Office of the State Controller shifted to a cloud service to cut down report processing times, save staff hours and achieve more robust disaster recovery.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT23_CASE_STUDY_AWS_NC_Payroll_V.preview.jpg","qorder":"999","start_date":"2023-12-22 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2023-12-22 10:27:10","safe_title":"How North Carolina Supercharged Payroll Processes with the Cloud","safe_abstract":"Read this case study to find out how the North Carolina Office of the State Controller shifted to a cloud service to cut down report processing times, save staff hours and achieve more robust disaster recovery.","tags":["Cloud"],"class_list":"paper Cloud"},"142619":{"id":"142619","url_name":"The-Power-of-Simple-for-Government-142619","display_title":"The Power of Simple for Government","abstract":"Read this brief to find out how applying cloud operating principles and practices to on-premises network infrastructure can help agencies manage complex IT environments.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_BRIEF_Cisco_Simple_V.preview.jpg","qorder":"999","start_date":"2023-12-22 00:00:00","client_name":"Cisco Systems Inc.","create_date":"2023-12-22 10:19:31","safe_title":"The Power of Simple for Government","safe_abstract":"Read this brief to find out how applying cloud operating principles and practices to on-premises network infrastructure can help agencies manage complex IT environments.","tags":["Networking","Cloud"],"class_list":"paper Networking Cloud"},"142618":{"id":"142618","url_name":"Smarter-Transportation-Systems-142618","display_title":"Smarter Transportation Systems","abstract":"Modern transportation systems are part of an increasingly connected and intelligent environment. It's becoming more important for IT and operational technology teams to collaborate to ensure the integration and security of smart transportation infrastructure.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_WHITE_PAPER_Driving_Progress_Guide_V.preview.jpg","qorder":"999","start_date":"2023-12-22 00:00:00","client_name":"e.Republic","create_date":"2023-12-22 08:14:13","safe_title":"Smarter Transportation Systems","safe_abstract":"Modern transportation systems are part of an increasingly connected and intelligent environment. It's becoming more important for IT and operational technology teams to collaborate to ensure the integration and security of smart transportation infrastructure.","tags":["Transportation","State","Special Districts","Public Works","Local","IoT and Smart Cities","Data and Analytics","Cloud","Artificial Intelligence"],"class_list":"paper Transportation State Special_Districts Public_Works Local IoT_and_Smart_Cities Data_and_Analytics Cloud Artificial_Intelligence"},"142614":{"id":"142614","url_name":"Putting-Generative-AI-to-Work-for-Government-142614","display_title":"Putting Generative AI to Work for Government","abstract":"Generative AI can help government streamline content creation, enhance customer experiences, optimize operations, and improve decision-making with unprecedented efficiency. Despite this potential, few generative AI projects have been implemented to date. But if your agency can identify a practical use case and create a plan to execute it, you can reap the benefits sooner than you might think.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_BRIEF_AWS_Pariveda_V.preview.jpg","qorder":"999","start_date":"2023-12-21 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2023-12-21 13:27:04","safe_title":"Putting Generative AI to Work for Government","safe_abstract":"Generative AI can help government streamline content creation, enhance customer experiences, optimize operations, and improve decision-making with unprecedented efficiency. Despite this potential, few generative AI projects have been implemented to date. But if your agency can identify a practical use case and create a plan to execute it, you can reap the benefits sooner than you might think.","tags":["Artificial Intelligence"],"class_list":"paper Artificial_Intelligence"},"142611":{"id":"142611","url_name":"Mastering-the-Government-Experience-142611","display_title":"Mastering the Government Experience","abstract":"The government experience (GovX) includes new digital services and mobile technologies -- made possible by cloud platforms, artificial intelligence (AI), lowcode\/no-code applications and robotic process automation. This guide from the Center for Digital Government highlights key lessons learned, best practices and proven examples from states and localities across the country that are transforming GovX for the communities they serve.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_GUIDE_Mastering_Experience_V.preview.jpg","qorder":"999","start_date":"2023-12-21 00:00:00","client_name":"e.Republic","create_date":"2023-12-21 12:48:56","safe_title":"Mastering the Government Experience","safe_abstract":"The government experience (GovX) includes new digital services and mobile technologies -- made possible by cloud platforms, artificial intelligence (AI), lowcode\/no-code applications and robotic process automation. This guide from the Center for Digital Government highlights key lessons learned, best practices and proven examples from states and localities across the country that are transforming GovX for the communities they serve.","tags":["Citizen Engagement"],"class_list":"paper Citizen_Engagement"},"142610":{"id":"142610","url_name":"How-to-Refresh-Devices-for-Continued-Workplace-Success-142610","display_title":"How to Refresh Devices for Continued Workplace Success","abstract":"For most state and local government agencies, the time has come to replace the technology and devices that were urgently deployed as employees began working from home in response to the COVID pandemic. Legacy technology becomes a liability. Older systems lack the latest tools to protect against constantly evolving cyber threats. They're also missing many of the newer features younger employees find most familiar.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_BRIEF_HP_Michigan_V.preview.jpg","qorder":"999","start_date":"2023-12-21 00:00:00","client_name":"HP Inc","create_date":"2023-12-21 08:45:58","safe_title":"How to Refresh Devices for Continued Workplace Success","safe_abstract":"For most state and local government agencies, the time has come to replace the technology and devices that were urgently deployed as employees began working from home in response to the COVID pandemic. Legacy technology becomes a liability. Older systems lack the latest tools to protect against constantly evolving cyber threats. They're also missing many of the newer features younger employees find most familiar.","tags":["Workforce","IT Modernization","IT Infrastructure","Cybersecurity"],"class_list":"paper Workforce IT_Modernization IT_Infrastructure Cybersecurity"},"142608":{"id":"142608","url_name":"Revolutionizing-Government-Processes-with-AI-142608","display_title":"Revolutionizing Government Processes with AI","abstract":"Government operations are stymied by staffing shortages, backlogs, inaccuracies and inefficiencies created by manual processes and legacy systems. These challenges often delay services and benefits to constituents and businesses, eroding public trust in government. To address these challenges, agencies are looking at turnkey enterprise solutions driven by advanced artificial intelligence (AI) that can deliver hyperautomation.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_BRIEF_HyperScience_V.preview.jpg","qorder":"999","start_date":"2023-12-20 00:00:00","client_name":"Hyperscience","create_date":"2023-12-20 14:58:26","safe_title":"Revolutionizing Government Processes with AI","safe_abstract":"Government operations are stymied by staffing shortages, backlogs, inaccuracies and inefficiencies created by manual processes and legacy systems. These challenges often delay services and benefits to constituents and businesses, eroding public trust in government. To address these challenges, agencies are looking at turnkey enterprise solutions driven by advanced artificial intelligence (AI) that can deliver hyperautomation.","tags":["Artificial Intelligence"],"class_list":"paper Artificial_Intelligence"},"142607":{"id":"142607","url_name":"Why-Transportation-Agencies-Need-Zero-Trust-Security-142607","display_title":"Why Transportation Agencies Need Zero-Trust Security","abstract":"Agencies are modernizing traffic management and implementing smart infrastructure programs that rely on the cloud. Safeguarding these new environments requires cloud-native security platforms that support Zero Trust.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_BRIEF_Zscaler_Transportation_V.preview.jpg","qorder":"999","start_date":"2023-12-20 00:00:00","client_name":"Zscaler","create_date":"2023-12-20 11:47:13","safe_title":"Why Transportation Agencies Need Zero-Trust Security","safe_abstract":"Agencies are modernizing traffic management and implementing smart infrastructure programs that rely on the cloud. Safeguarding these new environments requires cloud-native security platforms that support Zero Trust.","tags":["Cybersecurity","Cloud","Transportation","State","Public Works","Local","IoT and Smart Cities"],"class_list":"paper Cybersecurity Cloud Transportation State Public_Works Local IoT_and_Smart_Cities"},"142606":{"id":"142606","url_name":"Supercharging-the-IT-Service-Desk-in-Public-Sector-142606","display_title":"Supercharging the IT Service Desk in Public Sector","abstract":"In the dynamic world of public sector IT, leaders are revolutionizing the way they support end-users by embracing a blend of enterprise service, automation, and AI. Today, state and local governments are navigating the unique challenges of providing an extensive array of services to both employees and the public.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_WHITE_PAPER_TeamDynamix_V.preview.jpg","qorder":"999","start_date":"2023-12-20 00:00:00","client_name":"TeamDynamix","create_date":"2023-12-20 09:49:59","safe_title":"Supercharging the IT Service Desk in Public Sector","safe_abstract":"In the dynamic world of public sector IT, leaders are revolutionizing the way they support end-users by embracing a blend of enterprise service, automation, and AI. Today, state and local governments are navigating the unique challenges of providing an extensive array of services to both employees and the public.","tags":["State","Workforce","Local","IT Modernization","Administrative Services"],"class_list":"paper State Workforce Local IT_Modernization Administrative_Services"},"142605":{"id":"142605","url_name":"A-Smarter-Way-to-Improve-Business-Systems-142605","display_title":"A Smarter Way to Improve Business Systems","abstract":"You can't serve the public effectively with manual processes and obsolete technologies, especially when it comes to government functions like budgeting, procurement, payments, permitting and grants management. By modernizing with a suite of modular, cloud-based business applications, agencies can improve efficiency, increase transparency and bring new value to their constituents.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT23_TLP_Euna_Solutions_V.preview.jpg","qorder":"999","start_date":"2023-12-20 00:00:00","client_name":"Euna Solutions","create_date":"2023-12-20 09:36:32","safe_title":"A Smarter Way to Improve Business Systems","safe_abstract":"You can't serve the public effectively with manual processes and obsolete technologies, especially when it comes to government functions like budgeting, procurement, payments, permitting and grants management. By modernizing with a suite of modular, cloud-based business applications, agencies can improve efficiency, increase transparency and bring new value to their constituents.","tags":["Administrative Services","IT Modernization","Grants","Finance","Budget, Finance and HR"],"class_list":"paper Administrative_Services IT_Modernization Grants Finance Budget__Finance_and_HR"},"142604":{"id":"142604","url_name":"Gaining-Ground-on-Digital-Equity-142604","display_title":"Gaining Ground on Digital Equity","abstract":"State and local government leaders want to help all residents fully participate in today’s digital world. The challenge is converting laudable intentions into actionable impact -- improving the lives of people who need the most help and have the hardest time getting and using modern technology.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_WHITE_PAPER_AWS_DE_Guide_3_hb.preview.jpg","qorder":"999","start_date":"2023-12-19 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2023-12-19 10:15:19","safe_title":"Gaining Ground on Digital Equity","safe_abstract":"State and local government leaders want to help all residents fully participate in today&rsquo;s digital world. The challenge is converting laudable intentions into actionable impact -- improving the lives of people who need the most help and have the hardest time getting and using modern technology.","tags":["Workforce","Diversity, Equity and Inclusion"],"class_list":"paper Workforce Diversity__Equity_and_Inclusion"},"142601":{"id":"142601","url_name":"Safeguarding-Data-and-Student-Privacy-A-Handbook-for-Higher-Education-142601","display_title":"Safeguarding Data and Student Privacy: A Handbook for Higher Education","abstract":"Colleges and universities are leveraging data analytics, artificial intelligence (AI) and other technologies to support student success, streamline operations and more. This new guide from the Center for Digital Education looks at what it takes for higher education institutions to safeguard data, mitigate risks and remain compliant with institutional obligations to protect private information.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE23_GUIDE_HED_Cyber_and_Privacy_Zscaler_V.preview.jpg","qorder":"999","start_date":"2023-12-18 00:00:00","client_name":"e.Republic","create_date":"2023-12-18 08:40:28","safe_title":"Safeguarding Data and Student Privacy: A Handbook for Higher Education","safe_abstract":"Colleges and universities are leveraging data analytics, artificial intelligence (AI) and other technologies to support student success, streamline operations and more. This new guide from the Center for Digital Education looks at what it takes for higher education institutions to safeguard data, mitigate risks and remain compliant with institutional obligations to protect private information.","tags":["Higher Education","Data and Analytics","Cybersecurity","Artificial Intelligence"],"class_list":"paper Higher_Education Data_and_Analytics Cybersecurity Artificial_Intelligence"},"142598":{"id":"142598","url_name":"Observability-Tech-Helps-Agencies-Manage-Complex-IT-Environments-142598","display_title":"Observability Tech Helps Agencies Manage Complex IT Environments","abstract":"Government IT is making big changes to address big priorities -- and these efforts mean more complexity for IT management. An observability solution can help agencies overcome these hurdles. Observability, especially when enhanced by artificial intelligence (AI) -- offers a comprehensive level of visibility, insights, and capabilities to match the evolving needs of IT teams.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT23_TLP_SolarWinds_V.preview.jpg","qorder":"999","start_date":"2023-12-14 00:00:00","client_name":"SolarWinds","create_date":"2023-12-14 12:55:03","safe_title":"Observability Tech Helps Agencies Manage Complex IT Environments","safe_abstract":"Government IT is making big changes to address big priorities -- and these efforts mean more complexity for IT management. An observability solution can help agencies overcome these hurdles. Observability, especially when enhanced by artificial intelligence (AI) -- offers a comprehensive level of visibility, insights, and capabilities to match the evolving needs of IT teams.","tags":["IT Infrastructure","Artificial Intelligence"],"class_list":"paper IT_Infrastructure Artificial_Intelligence"},"142592":{"id":"142592","url_name":"How-Generative-AI-Raises-Risks-for-Fraud-%E2%80%94-And-How-to-Stop-It-142592","display_title":"How Generative AI Raises Risks for Fraud — And How to Stop It","abstract":"Governments are seen as easy targets for GenAI-driven fraud. But the same GenAI technology also offers agencies a better way to fight these attacks through a unified, cloud-based \nplatform for identity verification.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_BRIEF_Socure_AI_V.preview.jpg","qorder":"999","start_date":"2023-12-14 00:00:00","client_name":"Socure","create_date":"2023-12-14 10:35:45","safe_title":"How Generative AI Raises Risks for Fraud &mdash; And How to Stop It","safe_abstract":"Governments are seen as easy targets for GenAI-driven fraud. But the same GenAI technology also offers agencies a better way to fight these attacks through a unified, cloud-based \nplatform for identity verification.","tags":["Cybersecurity","Artificial Intelligence"],"class_list":"paper Cybersecurity Artificial_Intelligence"},"142590":{"id":"142590","url_name":"How-to-Process-Government-Documents-Smarter-and-Faster-142590","display_title":"How to Process Government Documents Smarter and Faster","abstract":"Discovering, organizing, and managing information across various documents is pivotal to state and local government work. To enhance efficiency and accuracy, agencies should consider the benefits of intelligent document processing (IDP). Compared to conventional optical character reader (OCR) solutions, IDP represents a substantial leap forward for departments of labor, revenue, public health, regulatory compliance, legal affairs — and other agencies that rely on document-intensive work.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_TLP_AWS_Quantiphi_V.preview.jpg","qorder":"999","start_date":"2023-12-13 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2023-12-13 17:05:04","safe_title":"How to Process Government Documents Smarter and Faster","safe_abstract":"Discovering, organizing, and managing information across various documents is pivotal to state and local government work. To enhance efficiency and accuracy, agencies should consider the benefits of intelligent document processing (IDP). Compared to conventional optical character reader (OCR) solutions, IDP represents a substantial leap forward for departments of labor, revenue, public health, regulatory compliance, legal affairs &mdash; and other agencies that rely on document-intensive work.","tags":["Workforce","Health and Human Services","Budget, Finance and HR","Artificial Intelligence","Administrative Services"],"class_list":"paper Workforce Health_and_Human_Services Budget__Finance_and_HR Artificial_Intelligence Administrative_Services"},"142587":{"id":"142587","url_name":"How-Vermont-Transformed-Its-Public-Health-Data-with-the-Cloud-142587","display_title":"How Vermont Transformed Its Public Health Data with the Cloud","abstract":"This case study details how the Vermont Department of Health improved the accessibility, quality and security of public health data through partnerships and cloud tools. This transformation has allowed the department to better serve the daily needs of constituents.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT23_CASE_STUDY_AWS_HHS_Vermont_V.preview.jpg","qorder":"999","start_date":"2023-12-11 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2023-12-11 17:16:28","safe_title":"How Vermont Transformed Its Public Health Data with the Cloud","safe_abstract":"This case study details how the Vermont Department of Health improved the accessibility, quality and security of public health data through partnerships and cloud tools. This transformation has allowed the department to better serve the daily needs of constituents.","tags":["Health and Human Services","Data and Analytics","Cybersecurity","Cloud"],"class_list":"paper Health_and_Human_Services Data_and_Analytics Cybersecurity Cloud"},"142586":{"id":"142586","url_name":"How-Emory-University-Accelerated-AI-Research-in-the-Cloud-142586","display_title":"How Emory University Accelerated AI Research in the Cloud","abstract":"This case study explains how Emory University responded to artificial intelligence researchers’ needs by building a high performance computing (HPC) environment in the cloud. Details on significant research outcomes are shared.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE23_CASE_STUDY_AWS_HED_Emory_V.preview.jpg","qorder":"999","start_date":"2023-12-11 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2023-12-11 11:28:13","safe_title":"How Emory University Accelerated AI Research in the Cloud","safe_abstract":"This case study explains how Emory University responded to artificial intelligence researchers&rsquo; needs by building a high performance computing (HPC) environment in the cloud. Details on significant research outcomes are shared.","tags":["Cloud","Artificial Intelligence","Higher Education"],"class_list":"paper Cloud Artificial_Intelligence Higher_Education"},"142585":{"id":"142585","url_name":"Improving-Incident-Readiness-and-Response-with-a-Managed-Security-Services-Provider-142585","display_title":"Improving Incident Readiness and Response","abstract":"Public sector agencies rarely have enough resources for robust cyber incident readiness and response. Often, the smart choice is to partner with a security service provider with experts who specialize in preparing for cyberattacks and rapidly containing their impact.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_BRIEF_ATT_1_-_Incident_Readiness_V.preview.jpg","qorder":"999","start_date":"2023-12-11 00:00:00","client_name":"AT&T Services Inc","create_date":"2023-12-11 09:16:53","safe_title":"Improving Incident Readiness and Response","safe_abstract":"Public sector agencies rarely have enough resources for robust cyber incident readiness and response. Often, the smart choice is to partner with a security service provider with experts who specialize in preparing for cyberattacks and rapidly containing their impact.","tags":["Cybersecurity"],"class_list":"paper Cybersecurity"},"142584":{"id":"142584","url_name":"Leading-with-Data-for-GenAI-Success-The-Role-of-Chief-Data-Officers-142584","display_title":"Leading with Data for GenAI Success: The Role of Chief Data Officers","abstract":"Artificial intelligence will likely define the next stage of government transformation. But it also comes with risks if it isn't governed appropriately. Chief data officers are invaluable in helping their organizations understand, govern and optimize the data that fuels AI solutions, especially in the era of generative AI.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_BRIEF_Deloitte_CDO_Series_V.preview.jpg","qorder":"999","start_date":"2023-12-11 00:00:00","client_name":"Deloitte Consulting LLP","create_date":"2023-12-11 08:14:29","safe_title":"Leading with Data for GenAI Success: The Role of Chief Data Officers","safe_abstract":"Artificial intelligence will likely define the next stage of government transformation. But it also comes with risks if it isn't governed appropriately. Chief data officers are invaluable in helping their organizations understand, govern and optimize the data that fuels AI solutions, especially in the era of generative AI.","tags":["Data and Analytics","Artificial Intelligence"],"class_list":"paper Data_and_Analytics Artificial_Intelligence"},"142583":{"id":"142583","url_name":"Embracing-an-AI-Powered-Future-in-Government-142583","display_title":"Embracing an AI-Powered Future in Government","abstract":"Artificial intelligence is poised to transform the public sector. But many state and local agencies must address significant gaps in planning, training and technical capabilities to take advantage of this technology.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_INFOGRAPHIC_HP_AI_VERT_V.jpg","qorder":"999","start_date":"2023-12-08 00:00:00","client_name":"HP Inc","create_date":"2023-12-08 14:19:03","safe_title":"Embracing an AI-Powered Future in Government","safe_abstract":"Artificial intelligence is poised to transform the public sector. But many state and local agencies must address significant gaps in planning, training and technical capabilities to take advantage of this technology.","tags":["IT Modernization","Artificial Intelligence","Administrative Services"],"class_list":"paper IT_Modernization Artificial_Intelligence Administrative_Services"},"142578":{"id":"142578","url_name":"Boost-Email-Security-with-AI-142578","display_title":"Boost Email Security with AI","abstract":"Algorithms that interpret human behavior give governments a fighting chance against increasingly sophisticated attacks that circumvent secure email gateways. These algorithms illustrate the potential of artificial intelligence and machine learning to turn the tide against attackers who use spear phishing and other advanced social engineering tactics to compromise government systems and data.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_BRIEF_DC_Abnormal_V.preview.jpg","qorder":"999","start_date":"2023-12-07 00:00:00","client_name":"Abnormal Security","create_date":"2023-12-07 11:32:53","safe_title":"Boost Email Security with AI","safe_abstract":"Algorithms that interpret human behavior give governments a fighting chance against increasingly sophisticated attacks that circumvent secure email gateways. These algorithms illustrate the potential of artificial intelligence and machine learning to turn the tide against attackers who use spear phishing and other advanced social engineering tactics to compromise government systems and data.","tags":["IT Modernization","Cybersecurity","Artificial Intelligence"],"class_list":"paper IT_Modernization Cybersecurity Artificial_Intelligence"},"142577":{"id":"142577","url_name":"SD-WAN-The-Network-Foundation-for-the-Future-142577","display_title":"SD-WAN: The Network Foundation for the Future","abstract":"Software-defined wide area networks give government agencies a powerful tool to improve the user experience and boost efficiency. The cloud-based network technology also supports next-generation digital services and internal workflow modernization.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_BRIEF_Spectrum_SD-WAN_V.preview.jpg","qorder":"999","start_date":"2023-12-07 00:00:00","client_name":"Spectrum Enterprise","create_date":"2023-12-07 08:32:46","safe_title":"SD-WAN: The Network Foundation for the Future","safe_abstract":"Software-defined wide area networks give government agencies a powerful tool to improve the user experience and boost efficiency. The cloud-based network technology also supports next-generation digital services and internal workflow modernization.","tags":["Networking","IT Infrastructure"],"class_list":"paper Networking IT_Infrastructure"},"142572":{"id":"142572","url_name":"Cloud-Costs-Understanding-Total-Cost-of-Ownership-142572","display_title":"Cloud Costs: Understanding Total Cost of Ownership","abstract":"Will migrating to the cloud save your organization money? To answer this question, you must have a clear understanding of the total cost of ownership (TCO) of your agency's technology expenses. A cloud integration partner can help.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT23_CASE_STUDY_Mythics_V_v2_FINAL.preview.jpg","qorder":"999","start_date":"2023-12-05 00:00:00","client_name":"Mythics Inc.","create_date":"2023-12-05 12:34:29","safe_title":"Cloud Costs: Understanding Total Cost of Ownership","safe_abstract":"Will migrating to the cloud save your organization money? To answer this question, you must have a clear understanding of the total cost of ownership (TCO) of your agency's technology expenses. A cloud integration partner can help.","tags":["Cloud"],"class_list":"paper Cloud"},"142567":{"id":"142567","url_name":"The-Business-Case-for-Modernizing-Network-Security-Infrastructure-142567","display_title":"The Business Case for Modernizing Network Security Infrastructure","abstract":"In today's complex threat environment, it's not a question of whether your organization will be hit by a cyberattack, but when. For state and local governments, the best way to prepare is to modernize network infrastructure with new policies and technologies that tighten security and thwart cybercriminals.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_BRIEF_ATT_2_-_Security_Infrastructure_V.preview.jpg","qorder":"999","start_date":"2023-12-04 00:00:00","client_name":"AT&T Services Inc","create_date":"2023-12-04 15:24:11","safe_title":"The Business Case for Modernizing Network Security Infrastructure","safe_abstract":"In today's complex threat environment, it's not a question of whether your organization will be hit by a cyberattack, but when. For state and local governments, the best way to prepare is to modernize network infrastructure with new policies and technologies that tighten security and thwart cybercriminals.","tags":["IT Infrastructure","Networking","Cybersecurity"],"class_list":"paper IT_Infrastructure Networking Cybersecurity"},"142561":{"id":"142561","url_name":"Digital-Service-Demands-142561","display_title":"Digital Service Demands","abstract":"This GovTech Snapshot shares survey research about the growing demand for digital government services, how this demand has complicated IT management for agencies and why cloud solutions can help solve these challenges.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_SNAPSHOT_TeamDynamix_V2.preview.jpg","qorder":"999","start_date":"2023-12-04 00:00:00","client_name":"TeamDynamix","create_date":"2023-12-04 09:45:13","safe_title":"Digital Service Demands","safe_abstract":"This GovTech Snapshot shares survey research about the growing demand for digital government services, how this demand has complicated IT management for agencies and why cloud solutions can help solve these challenges.","tags":["Workforce","Policy and Management","Citizen Engagement","Cloud"],"class_list":"paper Workforce Policy_and_Management Citizen_Engagement Cloud"},"142557":{"id":"142557","url_name":"Driving-Better-Education-Outcomes-with-a-Modern-Application-Strategy-142557","display_title":"Driving Better Education Outcomes with a Modern Application Strategy","abstract":"State and local education agencies today should use data in their efforts to engage students, attract and retain teachers, and comply with policy and funding regulations. Although agencies collect massive volumes of data, they often struggle to use it to gain actionable insights that drive program improvements.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE23_BRIEF_Salesforce_Data_V.preview.jpg","qorder":"999","start_date":"2023-11-30 00:00:00","client_name":"Salesforce Inc","create_date":"2023-11-30 14:42:09","safe_title":"Driving Better Education Outcomes with a Modern Application Strategy","safe_abstract":"State and local education agencies today should use data in their efforts to engage students, attract and retain teachers, and comply with policy and funding regulations. Although agencies collect massive volumes of data, they often struggle to use it to gain actionable insights that drive program improvements.","tags":["IT Modernization","Higher Education","Data and Analytics","Administrative Services","K-12 Education"],"class_list":"paper IT_Modernization Higher_Education Data_and_Analytics Administrative_Services K-12_Education"},"142556":{"id":"142556","url_name":"How-Missouri-Created-Whole-Person-Coordinated-Care-142556","display_title":"How Missouri Created Whole-Person, Coordinated Care","abstract":"This case study explains how Missouri saved millions of dollars in hospital costs, decreased hospitalization rates, and served more constituents by transforming how behavioral health providers can use data through cloud tools.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT23_CASE_STUDY_AWS_MBHC_ISV_V.preview.jpg","qorder":"999","start_date":"2023-11-30 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2023-11-30 13:56:01","safe_title":"How Missouri Created Whole-Person, Coordinated Care","safe_abstract":"This case study explains how Missouri saved millions of dollars in hospital costs, decreased hospitalization rates, and served more constituents by transforming how behavioral health providers can use data through cloud tools.","tags":["Health and Human Services","Data and Analytics","Cloud"],"class_list":"paper Health_and_Human_Services Data_and_Analytics Cloud"},"142555":{"id":"142555","url_name":"How-NYC-Is-Building-Cloud-Career-Pathways-142555","display_title":"How NYC Is Building Cloud Career Pathways","abstract":"The technology jobs of tomorrow will involve the cloud. This case study describes how New York City, the City University of New York and the private sector created an education-to-workforce pipeline leading to cloud-driven technology careers.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/GT23_CASE_STUDY_AWS_NYC_V.preview.jpg","qorder":"999","start_date":"2023-11-30 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2023-11-30 13:42:22","safe_title":"How NYC Is Building Cloud Career Pathways","safe_abstract":"The technology jobs of tomorrow will involve the cloud. This case study describes how New York City, the City University of New York and the private sector created an education-to-workforce pipeline leading to cloud-driven technology careers.","tags":["Workforce","Higher Education","Cloud"],"class_list":"paper Workforce Higher_Education Cloud"},"142551":{"id":"142551","url_name":"QandA-Modernizing-the-Resident-Experience-142551","display_title":"Q&A: Modernizing the Resident Experience","abstract":"Angela Fultz Nordstrom, vice president of strategy and growth for Tyler Technologies, explains how government agencies can use digital technology to provide better service to the public.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_QA_Tyler_Technologies_Nordstrom_V.preview.jpg","qorder":"999","start_date":"2023-11-30 00:00:00","client_name":"Tyler Technologies","create_date":"2023-11-30 10:11:18","safe_title":"Q&A: Modernizing the Resident Experience","safe_abstract":"Angela Fultz Nordstrom, vice president of strategy and growth for Tyler Technologies, explains how government agencies can use digital technology to provide better service to the public.","tags":["Civic Innovation","Citizen Engagement"],"class_list":"paper Civic_Innovation Citizen_Engagement"},"142543":{"id":"142543","url_name":"Public-Sector-Market-Study-2024-Outlook-for-Trends-in-IT-Service-Management-142543","display_title":"Public Sector Market Study - 2024 Outlook for Trends in IT Service Management","abstract":"Despite grappling with budget and staffing constraints, government IT teams are juggling an ever-growing number of applications, emphasizing the need for modernization. This need is further highlighted in a national survey of state and local government IT professionals conducted by the Center for Digital Government (CDG) with respondents planning to enhance automation, self-service portals, and IT Infrastructure Library (ITIL) adoption.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_RESEARCH_REPORT_TeamDynamix_V2.preview.jpg","qorder":"999","start_date":"2023-11-29 00:00:00","client_name":"TeamDynamix","create_date":"2023-11-29 11:15:53","safe_title":"Public Sector Market Study - 2024 Outlook for Trends in IT Service Management","safe_abstract":"Despite grappling with budget and staffing constraints, government IT teams are juggling an ever-growing number of applications, emphasizing the need for modernization. This need is further highlighted in a national survey of state and local government IT professionals conducted by the Center for Digital Government (CDG) with respondents planning to enhance automation, self-service portals, and IT Infrastructure Library (ITIL) adoption.","tags":["Administrative Services"],"class_list":"paper Administrative_Services"},"142542":{"id":"142542","url_name":"Meeting-Modernization-Goals-with-SASE-142542","display_title":"Meeting Modernization Goals with SASE","abstract":"Many state and local governments are adopting Secure Access Service Edge, referred to as SASE (pronounced \"sassy\"), to meet their modernization goals. A SASE approach provides a simplified but powerful security deployment with synchronized technologies. By converging network and cybersecurity components into a comprehensive cloud-based framework, SASE enables secure, reliable access to network resources and users regardless of their location.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_WHITE_PAPER_Windstream_V.preview.jpg","qorder":"999","start_date":"2023-11-29 00:00:00","client_name":"Windstream Enterprise","create_date":"2023-11-29 09:22:48","safe_title":"Meeting Modernization Goals with SASE","safe_abstract":"Many state and local governments are adopting Secure Access Service Edge, referred to as SASE (pronounced "sassy"), to meet their modernization goals. A SASE approach provides a simplified but powerful security deployment with synchronized technologies. By converging network and cybersecurity components into a comprehensive cloud-based framework, SASE enables secure, reliable access to network resources and users regardless of their location.","tags":["IT Modernization","Cybersecurity","Cloud"],"class_list":"paper IT_Modernization Cybersecurity Cloud"},"142541":{"id":"142541","url_name":"Making-Cyber-Resilience-Part-of-Your-Disaster-Recovery-Plan-142541","display_title":"Making Cyber Resilience Part of Your Disaster Recovery Plan","abstract":"This issue brief explains why state and local agencies need to expand their disaster recovery plans so they can be prepared to restore operations in the wake of a cyberattack. Included are tips and checklists that can help your agency build cyber resilience.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_BRIEF_Kyndryl_Cyber_Resilience_V.preview.jpg","qorder":"999","start_date":"2023-11-29 00:00:00","client_name":"Kyndryl Inc.","create_date":"2023-11-29 09:10:23","safe_title":"Making Cyber Resilience Part of Your Disaster Recovery Plan","safe_abstract":"This issue brief explains why state and local agencies need to expand their disaster recovery plans so they can be prepared to restore operations in the wake of a cyberattack. Included are tips and checklists that can help your agency build cyber resilience.","tags":["IT Infrastructure","Data and Analytics","Cybersecurity"],"class_list":"paper IT_Infrastructure Data_and_Analytics Cybersecurity"},"142540":{"id":"142540","url_name":"Revolutionizing-Archives-and-Libraries-with-the-Cloud-142540","display_title":"Revolutionizing Archives and Libraries with the Cloud","abstract":"The Vanderbilt Television News Archive (VTNA), the world's largest archive of broadcast news, turned to the cloud for its unique technology needs. This case study details how VTNA addressed its substantial storage challenges and continued to experiment with cloud tools to drive its many projects.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDE23_CASE_STUDY_AWS_HED_Vanderbilt_V.preview.jpg","qorder":"999","start_date":"2023-11-28 00:00:00","client_name":"Amazon Web Services Inc.","create_date":"2023-11-28 13:52:06","safe_title":"Revolutionizing Archives and Libraries with the Cloud","safe_abstract":"The Vanderbilt Television News Archive (VTNA), the world's largest archive of broadcast news, turned to the cloud for its unique technology needs. This case study details how VTNA addressed its substantial storage challenges and continued to experiment with cloud tools to drive its many projects.","tags":["Artificial Intelligence","Higher Education","Cloud"],"class_list":"paper Artificial_Intelligence Higher_Education Cloud"},"142538":{"id":"142538","url_name":"Cannabis-and-Compliance-","display_title":"Cannabis and Compliance","abstract":"Nearly 40 states permit cannabis for medical use, and almost half of all states have legalized adult use. Regulating these markets requires licensing systems that can adapt to changing laws and support stakeholders who are unfamiliar with government regulatory procedures.","thumbnail_url":"https:\/\/media.erepublic.com\/image\/CDG23_BRIEF_TylerTech_Cannabis_V.preview.jpg","qorder":"999","start_date":"2023-11-28 00:00:00","client_name":"Tyler Technologies","create_date":"2023-11-28 11:53:07","safe_title":"Cannabis and Compliance","safe_abstract":"Nearly 40 states permit cannabis for medical use, and almost half of all states have legalized adult use. Regulating these markets requires licensing systems that can adapt to changing laws and support stakeholders who are unfamiliar with government regulatory procedures.","tags":[],"class_list":"paper "}}; </script> <!-- Google Analytics --> <script> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','https://www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-732206-2', 'auto'); ga('send', 'pageview'); </script> <!-- end Google Analytics --> <script type='text/javascript'> (function() { /** CONFIGURATION START **/ var _sf_async_config = window._sf_async_config = (window._sf_async_config || {}); _sf_async_config.uid = 46219; _sf_async_config.domain = 'govtech.com'; _sf_async_config.flickerControl = false; _sf_async_config.useCanonical = true; _sf_async_config.useCanonicalDomain = true; _sf_async_config.sections = 'Marketing'; //CHANGE THIS TO YOUR SECTION NAME(s) _sf_async_config.authors = ''; //CHANGE THIS TO YOUR AUTHOR NAME(s) /** CONFIGURATION END **/ function loadChartbeat() { var e = document.createElement('script'); var n = document.getElementsByTagName('script')[0]; e.type = 'text/javascript'; e.async = true; e.src = '//static.chartbeat.com/js/chartbeat.js'; n.parentNode.insertBefore(e, n); } loadChartbeat(); })(); </script> <script async src="//static.chartbeat.com/js/chartbeat_mab.js"></script> </head> <body> <!-- govtech_header.tpl BEGIN --> <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-THPTKKX" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> <header> <div class="govtech-header-hat header-hat"> <div class="hat-nav"> <ul class="hat-nav-items"> <li class="hat-nav-items-item"> <a class="nav-link govtech-hover" href="https://newsletters.govtech.com/?promo_code=topnav-newsletters" target="_blank">Newsletters</a> </li> <li class="hat-nav-items-item"> <a class="nav-link govtech-hover" href="https://webinars.govtech.com?promo_code=topnav" target="_blank">Webinars</a> </li> <li class="hat-nav-items-item"> <a class="nav-link govtech-hover" href="https://events.govtech.com/?promo_code=topnav-events" target="_blank">Events</a> </li> <li class="hat-nav-items-item"> <a class="nav-link govtech-hover" href="https://www.govtech.com/magazines?promo_code=topnav" target="_blank">Magazine</a> </li> <li class="hat-nav-items-item"> <a class="nav-link govtech-hover" href="https://papers.govtech.com/?promo_code=topnav-papers" target="_blank">Papers</a> </li> </ul> </div> </div> <div class="govtech-header header"> <div class="logo-container"> <a class="logo" href="https://www.govtech.com"> <img src="https://erepublic.brightspotcdn.com/bc/a8/3ad2250148b8a28b31d4bd4edd24/gt-with-block.svg" alt="gt-with-block.svg"> </a> </div> </div> </header> <!-- govtech_header.tpl END --> <section class="container body-content govtech-section"> <div class="grid-container" id="papersListingApp"> <div class="filter-menu"> <topics-menu @update-search="filterSearch" @update-topic="filterTopic" :topics="topics" :search="search" :brand="brand.toLowerCase()" :current-topic="topic"></topics-menu> </div> <div class="paper-listing"> <papers-listing named-class="papers-listing-grid" :topic="topic" :papers="filteredPapers" :search="search" :brand="brand.toLowerCase()" :papers_url="papers_url" promo_code="_library_now"> </papers-listing> </div> </div> </section> <!-- govtech_footer.tpl BEGIN --> <footer class="govtech-footer"> <div class="container copyright"> <div class="footer-left"> <a href="https://www.erepublic.com">© 2024 All Rights Reserved. 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