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Privacy Policy | BigCommerce
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Center</a></li><li class="h-full px-3"><a data-testid="custom-next-link" class="block h-full text-eyebrow leading-9 text-gray-700 hover:text-gray-400" href="tel:1-888-248-9325">Call Sales: 1-888-248-9325</a></li><li class="h-full px-3"><a data-testid="custom-next-link" target="_blank" class="block h-full text-eyebrow leading-9 text-gray-700 hover:text-gray-400" href="https://login.bigcommerce.com/login/">Log In</a></li><li class="group relative flex h-full cursor-pointer items-center border-x border-transparent pl-3 text-gray-700 after:h-1 after:w-2 after:border-4 after:border-b-0 after:border-x-transparent after:border-t-gray-900 hover:border-gray-1200 hover:bg-gray-1300 hover:text-gray-400"><span class="text-lg mr-2">🇬🇧</span><ul class="absolute top-full right-[-1px] z-[31] hidden h-72 w-44 overflow-auto bg-white shadow-lg group-hover:block"><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.com.au/"><span class="mr-1 text-[18px] h-[18px]">🇦🇺</span>Australia</a></li><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.dk/"><span class="mr-1 text-[18px] h-[18px]">🇩🇰</span>Danmark</a></li><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.de/"><span class="mr-1 text-[18px] h-[18px]">🇩🇪</span>Deutschland</a></li><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.es/"><span class="mr-1 text-[18px] h-[18px]">🇪🇸</span>España</a></li><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.fr/"><span class="mr-1 text-[18px] h-[18px]">🇫🇷</span>France</a></li><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.com/india/"><span class="mr-1 text-[18px] h-[18px]">🇮🇳</span>India</a></li><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.it/"><span class="mr-1 text-[18px] h-[18px]">🇮🇹</span>Italia</a></li><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.mx/"><span class="mr-1 text-[18px] h-[18px]">🇲🇽</span>México</a></li><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.nl/"><span class="mr-1 text-[18px] h-[18px]">🇳🇱</span>Nederland</a></li><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.no/"><span class="mr-1 text-[18px] h-[18px]">🇳🇴</span>Norge</a></li><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.at/"><span class="mr-1 text-[18px] h-[18px]">🇦🇹</span>Österreich</a></li><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.com/polska/"><span class="mr-1 text-[18px] h-[18px]">🇵🇱</span>Polska</a></li><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.com/romania/"><span class="mr-1 text-[18px] h-[18px]">🇷🇴</span>România</a></li><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.sg/"><span class="mr-1 text-[18px] h-[18px]">🇸🇬</span>Singapore</a></li><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.com/southafrica/"><span class="mr-1 text-[18px] h-[18px]">🇿🇦</span>South Africa</a></li><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.se/"><span class="mr-1 text-[18px] h-[18px]">🇸🇪</span>Sverige</a></li><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.com/UAE/"><span class="mr-1 text-[18px] h-[18px]">🇦🇪</span>UAE</a></li><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.co.uk/"><span class="mr-1 text-[18px] h-[18px]">🇬🇧</span>United Kingdom</a></li><li class="h-8 font-normal text-xs text-gray-700"><a data-testid="custom-next-link" class="flex items-center bg-transparent py-2 px-3 transition-colors hover:bg-gray-1300" href="https://www.bigcommerce.com/"><span class="mr-1 text-[18px] h-[18px]">🇺🇸</span>United States</a></li></ul></li></ul><div class="flex lg-plus:hidden md:w-full"></div></nav></div><div class="w-full bg-white"><div class="flex flex-1 md:flex-none flex-col bg-white z-30 mx-auto px-6 md:px-8 xl:px-16 xl-plus:px-0" style="transition-property:transform, opacity, height"><nav class="flex w-full items-center self-center" style="max-width:1440px;min-height:73px"><div class="min-w-14 max-w-[190px] w-1/3 flex-1 lg-plus:min-w-[156px] pr-6 lg-plus:h-10 lg-plus:mb-0.5 "><a data-testid="custom-next-link" target="_self" href="https://www.bigcommerce.co.uk/"><img alt="BigCommerce logo" loading="eager" width="132" height="33" decoding="async" data-nimg="1" class="hidden lg-plus:block" style="color:transparent" src="https://dam.bigcommerce.com/m/179d5d0a14041025/original/BC_Wordmark_Black.svg"/><img alt="BigCommerce logo" loading="eager" width="32" height="32" decoding="async" data-nimg="1" class="block lg-plus:hidden h-8" style="color:transparent" src="https://dam.bigcommerce.com/m/780d051412681442/original/BigCommerce-B-Mark-Black.svg"/></a></div><div class="hidden h-full lg-plus:flex "><div class="w-full flex flex-col "><div class="flex flex-col w-full h-full z-30 "><div class="flex content-center h-full "><a data-testid="custom-next-link" class="flex flex-col justify-center text-bc-black text-xs font-medium mx-3" href="https://www.bigcommerce.co.uk/privacy/#"><div class="flex justify-center items-center gap-1"><span class="border-b-2 border-transparent hover:border-bc-blue">Platform</span><div class="w-1.5 border-[3px] border-b-0 border-x-transparent border-t-gray-900 transition-transform duration-[400ms]"></div></div></a></div></div></div><div class="w-full flex flex-col "><div class="flex flex-col w-full h-full z-30 "><div class="flex content-center h-full "><a data-testid="custom-next-link" class="flex flex-col justify-center text-bc-black text-xs font-medium mx-3" href="https://www.bigcommerce.co.uk/privacy/#"><div class="flex justify-center items-center gap-1"><span class="border-b-2 border-transparent hover:border-bc-blue">Services</span><div class="w-1.5 border-[3px] border-b-0 border-x-transparent border-t-gray-900 transition-transform duration-[400ms]"></div></div></a></div></div></div><div class="w-full flex flex-col "><div class="flex flex-col w-full h-full z-30 "><div class="flex content-center h-full "><a data-testid="custom-next-link" class="flex flex-col justify-center text-bc-black text-xs font-medium mx-3" href="https://www.bigcommerce.co.uk/privacy/#"><div class="flex justify-center items-center gap-1"><span class="border-b-2 border-transparent hover:border-bc-blue">Resources</span><div class="w-1.5 border-[3px] border-b-0 border-x-transparent border-t-gray-900 transition-transform duration-[400ms]"></div></div></a></div></div></div><div class="w-full flex flex-col "><div class="flex flex-col w-full h-full z-30 "><div class="flex content-center h-full "><a data-testid="custom-next-link" target="_self" class="flex flex-col justify-center text-bc-black text-xs font-medium mx-3" href="https://www.bigcommerce.co.uk/enterprise-pricing/"><div class="flex justify-center items-center gap-1"><span class="border-b-2 border-transparent hover:border-bc-blue">Pricing</span></div></a></div></div></div></div><div class="flex items-center gap-6 ml-auto md:w-1/3 justify-end"><div><a data-testid="custom-next-link" target="_self" class="group relative inline-flex items-center border duration-150 font-medium antialiased transition rounded-md button uppercase tracking-wider bg-bc-blue border-bc-blue text-white hover:bg-blue-200 hover:border-blue-200 active:bg-bc-blue active:border-bc-blue group-hover:bg-blue-200 group-hover:border-blue-200 group-active:bg-bc-blue group-active:border-bc-blue py-1 px-4 text-xxs lg-plus:hidden text-center" href="https://www.bigcommerce.co.uk/request-a-demo/"><span class="flex-1">Request a demo</span><span class="w-0 h-0 ml-0 opacity-0 bg-white [clip-path:polygon(0_0,100%_0,100%_100%)] transition-all animate-[buttonLoader_2s_cubic-bezier(.3,1,0,1)_infinite]"></span></a><a data-testid="custom-next-link" target="_self" class="group relative inline-flex items-center border duration-150 font-medium antialiased transition rounded-md button uppercase tracking-wider bg-bc-blue border-bc-blue text-white hover:bg-blue-200 hover:border-blue-200 active:bg-bc-blue active:border-bc-blue group-hover:bg-blue-200 group-hover:border-blue-200 group-active:bg-bc-blue group-active:border-bc-blue py-2 px-6 text-xs hidden lg-plus:block text-center" href="https://www.bigcommerce.co.uk/request-a-demo/"><span class="flex-1">Request a demo</span><span class="w-0 h-0 ml-0 opacity-0 bg-white [clip-path:polygon(0_0,100%_0,100%_100%)] transition-all animate-[buttonLoader_2s_cubic-bezier(.3,1,0,1)_infinite]"></span></a></div><button class="block w-7 lg-plus:hidden"><span class="sr-only">open menu</span><svg height="18" width="28" class="fill-gray-700"><g fill-rule="evenodd"><path d="M0 0h28v2H0zM0 8h28v2H0zM0 16h28v2H0z"></path></g></svg></button></div></nav></div><nav class="flex-col bg-white overflow-auto hidden"><div class="flex-1 border-t border-gray-900 flex flex-col gap-1 py-2" data-orientation="vertical"><div class="flex flex-col"><div data-state="closed" data-orientation="vertical" class="flex flex-col"><button type="button" aria-controls="radix-:R2b9plrm:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:Rb9plrm:" class="group w-full text-left" data-radix-collection-item=""><a data-testid="custom-next-link" class="relative flex items-center py-2 mx-6 md:mx-8 2xl:mx-auto text-xs text-bc-black gap-1 font-medium" href="https://www.bigcommerce.co.uk/privacy/#"><span class="">Platform</span><div class="w-1.5 border-[3px] border-b-0 border-x-transparent border-t-gray-900 transition-transform duration-[400ms] group-data-[state=open]:rotate-180"></div></a></button><div data-state="closed" id="radix-:R2b9plrm:" hidden="" role="region" aria-labelledby="radix-:Rb9plrm:" data-orientation="vertical" class="w-full pt-2 pb-8 space-y-8 flex " style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div></div><div class="flex flex-col"><div data-state="closed" data-orientation="vertical" class="flex flex-col"><button type="button" aria-controls="radix-:R2j9plrm:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:Rj9plrm:" class="group w-full text-left" data-radix-collection-item=""><a data-testid="custom-next-link" class="relative flex items-center py-2 mx-6 md:mx-8 2xl:mx-auto text-xs text-bc-black gap-1 font-medium" href="https://www.bigcommerce.co.uk/privacy/#"><span class="">Services</span><div class="w-1.5 border-[3px] border-b-0 border-x-transparent border-t-gray-900 transition-transform duration-[400ms] group-data-[state=open]:rotate-180"></div></a></button><div data-state="closed" id="radix-:R2j9plrm:" hidden="" role="region" aria-labelledby="radix-:Rj9plrm:" data-orientation="vertical" class="w-full pt-2 pb-8 space-y-8 flex " style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div></div><div class="flex flex-col"><div data-state="closed" data-orientation="vertical" class="flex flex-col"><button type="button" aria-controls="radix-:R2r9plrm:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:Rr9plrm:" class="group w-full text-left" data-radix-collection-item=""><a data-testid="custom-next-link" class="relative flex items-center py-2 mx-6 md:mx-8 2xl:mx-auto text-xs text-bc-black gap-1 font-medium" href="https://www.bigcommerce.co.uk/privacy/#"><span class="">Resources</span><div class="w-1.5 border-[3px] border-b-0 border-x-transparent border-t-gray-900 transition-transform duration-[400ms] group-data-[state=open]:rotate-180"></div></a></button><div data-state="closed" id="radix-:R2r9plrm:" hidden="" role="region" aria-labelledby="radix-:Rr9plrm:" data-orientation="vertical" class="w-full pt-2 pb-8 space-y-8 flex " style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div></div><div class="flex flex-col"><div data-state="closed" data-orientation="vertical" class="flex flex-col"><button type="button" aria-controls="radix-:R339plrm:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R139plrm:" class="group w-full text-left" data-radix-collection-item=""><a data-testid="custom-next-link" target="_self" class="relative flex items-center py-2 mx-6 md:mx-8 2xl:mx-auto text-xs text-bc-black gap-1 font-medium" href="https://www.bigcommerce.co.uk/enterprise-pricing/"><span class="">Pricing</span></a></button></div></div></div><div class="border-t border-gray-900 py-2 px-6 md:px-8 text-bc-black text-xs relative flex gap-1 flex-col font-medium"><a data-testid="custom-next-link" class="py-2" href="https://support.bigcommerce.com/">Help Center</a><a data-testid="custom-next-link" class="py-2" href="https://developer.bigcommerce.com/">Developer Center</a><a data-testid="custom-next-link" class="py-2" href="tel:1-888-248-9325">Call Sales: 1-888-248-9325</a><a data-testid="custom-next-link" class="py-2" href="https://login.bigcommerce.com/login/">Log In</a></div><div data-orientation="vertical"><div data-state="closed" data-orientation="vertical"><button class="group w-full text-left w-full flex items-center border-t border-gray-900 py-2 px-6 md:px-8 text-xs text-bc-black gap-1 font-medium" type="button" aria-controls="radix-:Rf9plrm:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R79plrm:" data-radix-collection-item=""><span class="py-2"><span class="text-sm mr-4">🇬🇧</span>Change country</span><div class="w-1.5 border-[3px] border-b-0 border-x-transparent border-t-gray-900 transition-transform duration-[400ms] group-data-[state=open]:rotate-180"></div></button><div data-state="closed" id="radix-:Rf9plrm:" hidden="" role="region" aria-labelledby="radix-:R79plrm:" data-orientation="vertical" class="px-6 md:px-8 pt-5 pb-8 space-y-8 flex-1" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div></div></nav></div><div class="hidden h-full w-3/12 lg-plus:flex -z-20"><div class="bg-white"><div class="left-0 w-full h-fit max-h-[80vh] absolute translate-y-[-100%] overflow-hidden pointer-events-none" style="top:0px;transition:transform 250ms ease"><div class="css-248241"><div class="css-1f2go32"><!--$--><div class="w-full flex justify-center relative px-6 md:px-8 xl:px-16 xl-plus:px-0" data-testid="navigation-grid-container" style="background:linear-gradient(to right, #ffffff 50%, #edeff3 50%)"><div class="w-full max-w-[1440px] grid z-20 section-container has-featured-section"><div class="bg-white col-span-3"><div class="css-248241"><div class="css-1f2go32"><!--$--><div class="css-yw3hmb"><div class="css-1exkkfy"><div class="grid-item css-6qclq7"><!--$--><div class="w-full h-min flex flex-col text-gray-500 css-1a5ux0i Rdctplrm" data-testid="megamenu-column"><div class="w-full pointer h-min"><div class="z-10" data-testid="navigation-content-single-column"><ul class="shrink-0 min-w-[140px] flex flex-col items-start"><li class="uppercase text-eyebrow mb-2 text-[12px] font-medium">Why BigCommerce?</li><div class="bg-gray-1000 h-[1px] w-full"></div><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/platform/engage/"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click"><img alt="icon" loading="lazy" width="18" height="16" decoding="async" data-nimg="1" class="mr-2" style="color:transparent" src="https://dam.bigcommerce.com/m/39412475f4c8b913/original/icon-navigation-why-bigcommerce-engage.svg"/>Engage</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Hosted low/no code, headless, or both.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/platform/attract/"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click"><img alt="icon" loading="lazy" width="18" height="16" decoding="async" data-nimg="1" class="mr-2" style="color:transparent" src="https://dam.bigcommerce.com/m/767e034cf9ad8fa6/original/icon-navigation-why-bigcommerce-attract.svg"/>Attract</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Improved conversion, ROAS, and revenue. </div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/platform/convert/"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click"><img alt="icon" loading="lazy" width="18" height="16" decoding="async" data-nimg="1" class="mr-2" style="color:transparent" src="https://dam.bigcommerce.com/m/5d9c672695d3c0e5/original/icon-navigation-why-bigcommerce-convert.svg"/>Convert</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Payment freedom, lower fees, higher conversion.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/platform/expand/"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click"><img alt="icon" loading="lazy" width="18" height="16" decoding="async" data-nimg="1" class="mr-2" style="color:transparent" src="https://dam.bigcommerce.com/m/2c159bce7b56ccab/original/icon-navigation-why-bigcommerce-expand.svg"/>Expand</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Grow with new brands, geos, and channels.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/platform/operate/"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click"><img alt="icon" loading="lazy" width="18" height="16" decoding="async" data-nimg="1" class="mr-2" style="color:transparent" src="https://dam.bigcommerce.com/m/6fa150f45966756d/original/icon-navigation-why-bigcommerce-operate.svg"/>Operate</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Streamlined operations for lower costs and risk.</div></a></li></ul></div></div></div><!--/$--></div><div class="grid-item css-1yki1s4"><!--$--><div class="w-full h-min flex flex-col text-gray-500 css-1a5ux0i Rlctplrm" data-testid="megamenu-column"><div class="w-full pointer h-min"><div class="z-10" data-testid="navigation-content-single-column"><ul class="shrink-0 min-w-[140px] flex flex-col items-start"><li class="uppercase text-eyebrow mb-2 text-[12px] font-medium">Solutions</li><div class="bg-gray-1000 h-[1px] w-full"></div><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/solutions/#use-cases"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">Use Cases</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Simplified expansion with Multi-Storefront, B2B+B2C, and more.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/solutions/#industry-solutions"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">Industries</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Leading capabilities for B2B, fashion, health & beauty, sports & outdoor, and more.</div></a></li></ul></div></div></div><!--/$--></div><div class="grid-item css-1ildt66"><!--$--><div class="w-full h-min flex flex-col text-gray-500 css-1a5ux0i Rtctplrm" data-testid="megamenu-column"><div class="w-full pointer h-min"><div class="z-10" data-testid="navigation-content-single-column"><ul class="shrink-0 min-w-[140px] flex flex-col items-start"><li class="uppercase text-eyebrow mb-2 text-[12px] font-medium">Featured</li><div class="bg-gray-1000 h-[1px] w-full"></div><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/solutions/b2b-ecommerce-platform/"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">B2B Edition</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Advanced B2B features for enterprise plans.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/dm/feedonomics/"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">Feedonomics</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Omnichannel feed and data transformation.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/solutions/multi-store/"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">Multi-Storefront</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Manage multiple unique stores from one account.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/solutions/international/"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">International</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Grow your brand across the globe.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/solutions/headless-commerce/"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">Headless</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Deliver a better customer experience across channels.</div></a></li></ul></div></div></div><!--/$--></div></div></div><!--/$--></div></div></div><div class="col-span-1 min-w-[330px]" style="background-color:#edeff3"><div class="css-248241"><div class="css-1f2go32"><!--$--><div class="css-yw3hmb"><div class="css-1taw4r9"><div class="grid-item css-1li8esn"><!--$--><div class="css-yw3hmb"><div class="css-6x1mo7"><div class="grid-item css-1lyb1fo"><!--$--><div class="css-yw3hmb"><div class="css-6x1mo7"><div class="grid-item css-hsl9w3"><!--$--><div class="css-lng9o5"><img alt="" loading="lazy" width="468" height="232" decoding="async" data-nimg="1" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F605d14cacf07eebe%2Foriginal%2Fcard-thumbnail-nbt-navigation-featured.jpg&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F605d14cacf07eebe%2Foriginal%2Fcard-thumbnail-nbt-navigation-featured.jpg&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F605d14cacf07eebe%2Foriginal%2Fcard-thumbnail-nbt-navigation-featured.jpg&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F605d14cacf07eebe%2Foriginal%2Fcard-thumbnail-nbt-navigation-featured.jpg&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F605d14cacf07eebe%2Foriginal%2Fcard-thumbnail-nbt-navigation-featured.jpg&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F605d14cacf07eebe%2Foriginal%2Fcard-thumbnail-nbt-navigation-featured.jpg&w=1920&q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F605d14cacf07eebe%2Foriginal%2Fcard-thumbnail-nbt-navigation-featured.jpg&w=2048&q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F605d14cacf07eebe%2Foriginal%2Fcard-thumbnail-nbt-navigation-featured.jpg&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F605d14cacf07eebe%2Foriginal%2Fcard-thumbnail-nbt-navigation-featured.jpg&w=3840&q=75"/></div><!--/$--></div></div></div><!--/$--></div><div class="grid-item css-59yyfh"><!--$--><div class="css-yw3hmb"><div class="css-ylzvzf"><div class="css-1tz8t3k"></div></div><div class="css-nosvkm"><div class="grid-item css-t8aoge"><!--$--><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-111nzef" style="--list-marker-color:var(--bc-blue)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><p class="css-1jln6b4"><span class="undefined css-rvpq1g">The Next Big Thing</span></p></div></div><!--/$--></div><div class="grid-item css-5b2bwo"><!--$--><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-111nzef" style="--list-marker-color:var(--bc-blue)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><p class="css-1jln6b4"><span class="undefined css-29u5s9">Introducing 100+ innovative new platform features, software releases, and partner integrations designed to deliver commerce without compromise.</span></p></div></div><!--/$--></div><div class="grid-item css-1x7bkr3"><!--$--><a data-testid="custom-next-link" target="_blank" class="group relative inline-flex items-center border duration-150 font-medium antialiased transition rounded-md button uppercase tracking-wider border-transparent !p-0 text-white hover:text-bc-green active:text-white group-hover:text-bc-green group-active:text-bc-green [&>svg]:fill-bc-green py-1 px-4 text-xxs css-6wwn9s R3ldktplrm text-left" href="https://www.bigcommerce.co.uk/next-big-thing/"><span class="flex-1">Learn More</span><svg height="16" width="20" fill="currentColor" viewBox="0 0 20 16" class="ml-2 group-hover:translate-x-1 transition-transform duration-150"><path fill-rule="evenodd" clip-rule="evenodd" d="M17.138 8.84H.84a.839.839 0 1 1 0-1.679h16.354L13.508 3.42a.839.839 0 1 1 1.213-1.16l5.044 5.14a.84.84 0 0 1-.013 1.173l-5.044 5.182a.839.839 0 1 1-1.187-1.186l3.617-3.729Z"></path></svg><span class="w-0 h-0 ml-0 opacity-0 bg-white [clip-path:polygon(0_0,100%_0,100%_100%)] transition-all animate-[buttonLoader_2s_cubic-bezier(.3,1,0,1)_infinite]"></span></a><!--/$--></div></div></div><!--/$--></div></div></div><!--/$--></div></div></div><!--/$--></div></div></div></div></div><!--/$--></div></div></div></div><div class="bg-white"><div class="left-0 w-full h-fit max-h-[80vh] absolute translate-y-[-100%] overflow-hidden pointer-events-none" style="top:0px;transition:transform 250ms ease"><div class="css-248241"><div class="css-1f2go32"><!--$--><div class="w-full flex justify-center relative px-6 md:px-8 xl:px-16 xl-plus:px-0" data-testid="navigation-grid-container" style="background:linear-gradient(to right, #ffffff 50%, #edeff3 50%)"><div class="w-full max-w-[1440px] grid z-20 section-container has-featured-section"><div class="bg-white col-span-3"><div class="css-248241"><div class="css-1f2go32"><!--$--><div class="css-yw3hmb"><div class="css-1exkkfy"><div class="grid-item css-6qclq7"><!--$--><div class="w-full h-min flex flex-col text-gray-500 css-1a5ux0i Rdddplrm" data-testid="megamenu-column"><div class="w-full pointer h-min"><div class="z-10" data-testid="navigation-content-single-column"><ul class="shrink-0 min-w-[140px] flex flex-col items-start"><li class="uppercase text-eyebrow mb-2 text-[12px] font-medium">Launch Services</li><div class="bg-gray-1000 h-[1px] w-full"></div><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/services/launch/"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">Overview </span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Chart your path to success with specialised services.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/services/launch/#implementation-project-management"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">Implementation Project Management</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Experts to ensure you launch on time and under budget.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/services/launch/#solutions-architecture"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">Solution Architecture</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Seasoned advisors to help you best design your store.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/services/launch/#data-migration-services"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">Data Migration & Optimisation</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Expertise on a clean and clear path to migrating your data.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/services/launch/#enterprise-launch-package"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">Enterprise Launch Package</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Personal training on how to set up and launch your BigCommerce Store.</div></a></li></ul></div></div></div><!--/$--></div><div class="grid-item css-1yki1s4"><!--$--><div class="w-full h-min flex flex-col text-gray-500 css-1a5ux0i Rlddplrm" data-testid="megamenu-column"><div class="w-full pointer h-min"><div class="z-10" data-testid="navigation-content-single-column"><ul class="shrink-0 min-w-[140px] flex flex-col items-start"><li class="uppercase text-eyebrow mb-2 text-[12px] font-medium">Success Services</li><div class="bg-gray-1000 h-[1px] w-full"></div><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/services/success/"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">Overview</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Technical and strategic guidance to help you grow.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/services/success/#customer-success-manager"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">Customer Success Manager</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Trusted partners to guide your growth.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/services/success/#technical-account-management"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">Technical Account Management</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Expert technical advice and advocacy.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/services/success/#enterprise-growth-package"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">Enterprise Growth Package</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Increase sales by improving SEO and conversion.</div></a></li></ul></div></div></div><!--/$--></div><div class="grid-item css-1ildt66"><!--$--><div class="w-full h-min flex flex-col text-gray-500 css-1a5ux0i Rtddplrm" data-testid="megamenu-column"><div class="w-full pointer h-min"><div class="z-10" data-testid="navigation-content-single-column"><ul class="shrink-0 min-w-[140px] flex flex-col items-start"><li class="uppercase text-eyebrow mb-2 text-[12px] font-medium">Training</li><div class="bg-gray-1000 h-[1px] w-full"></div><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/resources/university/"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">BigCommerce University Overview</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Set your team up for success, regardless of their role.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/resources/university/business/"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">For Business Users</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Non-technical training for BigCommerce users.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/resources/university/technical/"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">For Technical Users</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Developer courses and certification.</div></a></li></ul></div></div></div><!--/$--></div></div></div><!--/$--></div></div></div><div class="col-span-1 min-w-[330px]" style="background-color:#edeff3"><div class="css-248241"><div class="css-1f2go32"><!--$--><div class="css-yw3hmb"><div class="css-1taw4r9"><div class="grid-item css-1li8esn"><!--$--><div class="css-yw3hmb"><div class="css-6x1mo7"><div class="grid-item css-1lyb1fo"><!--$--><div class="css-yw3hmb"><div class="css-6x1mo7"><div class="grid-item css-hsl9w3"><!--$--><div class="css-lng9o5"><img alt="" loading="lazy" width="468" height="232" decoding="async" data-nimg="1" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F214af7c980ec3989%2Foriginal%2Fcard-thumbnail-professional-services-blog-series.jpg&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F214af7c980ec3989%2Foriginal%2Fcard-thumbnail-professional-services-blog-series.jpg&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F214af7c980ec3989%2Foriginal%2Fcard-thumbnail-professional-services-blog-series.jpg&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F214af7c980ec3989%2Foriginal%2Fcard-thumbnail-professional-services-blog-series.jpg&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F214af7c980ec3989%2Foriginal%2Fcard-thumbnail-professional-services-blog-series.jpg&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F214af7c980ec3989%2Foriginal%2Fcard-thumbnail-professional-services-blog-series.jpg&w=1920&q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F214af7c980ec3989%2Foriginal%2Fcard-thumbnail-professional-services-blog-series.jpg&w=2048&q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F214af7c980ec3989%2Foriginal%2Fcard-thumbnail-professional-services-blog-series.jpg&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F214af7c980ec3989%2Foriginal%2Fcard-thumbnail-professional-services-blog-series.jpg&w=3840&q=75"/></div><!--/$--></div></div></div><!--/$--></div><div class="grid-item css-59yyfh"><!--$--><div class="css-yw3hmb"><div class="css-ylzvzf"><div class="css-1tz8t3k"></div></div><div class="css-nosvkm"><div class="grid-item css-t8aoge"><!--$--><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-111nzef" style="--list-marker-color:var(--bc-blue)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><p class="css-1jln6b4"><span class="undefined css-rvpq1g">Professional Services Blog Series</span></p></div></div><!--/$--></div><div class="grid-item css-5b2bwo"><!--$--><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-111nzef" style="--list-marker-color:var(--bc-blue)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><p class="css-1jln6b4"><span class="undefined css-29u5s9">Get to know our teams and how they support your success in this Q&A series.</span></p></div></div><!--/$--></div><div class="grid-item css-1x7bkr3"><!--$--><a data-testid="custom-next-link" target="_self" class="group relative inline-flex items-center border duration-150 font-medium antialiased transition rounded-md button uppercase tracking-wider border-transparent !p-0 text-white hover:text-bc-green active:text-white group-hover:text-bc-green group-active:text-bc-green [&>svg]:fill-bc-green py-1 px-4 text-xxs css-6wwn9s R3ldldplrm text-left" href="https://www.bigcommerce.co.uk/blog/category/professional-services/"><span class="flex-1">Learn More</span><svg height="16" width="20" fill="currentColor" viewBox="0 0 20 16" class="ml-2 group-hover:translate-x-1 transition-transform duration-150"><path fill-rule="evenodd" clip-rule="evenodd" d="M17.138 8.84H.84a.839.839 0 1 1 0-1.679h16.354L13.508 3.42a.839.839 0 1 1 1.213-1.16l5.044 5.14a.84.84 0 0 1-.013 1.173l-5.044 5.182a.839.839 0 1 1-1.187-1.186l3.617-3.729Z"></path></svg><span class="w-0 h-0 ml-0 opacity-0 bg-white [clip-path:polygon(0_0,100%_0,100%_100%)] transition-all animate-[buttonLoader_2s_cubic-bezier(.3,1,0,1)_infinite]"></span></a><!--/$--></div></div></div><!--/$--></div></div></div><!--/$--></div></div></div><!--/$--></div></div></div></div></div><!--/$--></div></div></div></div><div class="bg-white"><div class="left-0 w-full h-fit max-h-[80vh] absolute translate-y-[-100%] overflow-hidden pointer-events-none" style="top:0px;transition:transform 250ms ease"><div class="css-248241"><div class="css-1f2go32"><!--$--><div class="w-full flex justify-center relative px-6 md:px-8 xl:px-16 xl-plus:px-0" data-testid="navigation-grid-container" style="background:linear-gradient(to right, #ffffff 50%, #edeff3 50%)"><div class="w-full max-w-[1440px] grid z-20 section-container has-featured-section"><div class="bg-white col-span-3"><div class="css-248241"><div class="css-1f2go32"><!--$--><div class="css-yw3hmb"><div class="css-1exkkfy"><div class="grid-item css-6qclq7"><!--$--><div class="w-full h-min flex flex-col text-gray-500 css-1a5ux0i Rddtplrm" data-testid="megamenu-column"><div class="w-full pointer h-min"><div class="z-10" data-testid="navigation-content-single-column"><ul class="shrink-0 min-w-[140px] flex flex-col items-start"><li class="uppercase text-eyebrow mb-2 text-[12px] font-medium">Learning Resources</li><div class="bg-gray-1000 h-[1px] w-full"></div><li class="pt-5"><a target="_self" class="group/link block" 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href="https://www.bigcommerce.co.uk/resources/reports/#analyst-reports"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">Analyst Reports</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Learn what experts are saying.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/company/awards/"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">Awards</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">See where we're winning.</div></a></li></ul></div></div></div><!--/$--></div></div></div><!--/$--></div><div class="grid-item css-1ildt66"><!--$--><div class="w-full h-min flex flex-col text-gray-500 css-1a5ux0i Rtdtplrm" data-testid="megamenu-column"><div class="w-full pointer h-min"><div class="z-10" data-testid="navigation-content-single-column"><ul class="shrink-0 min-w-[140px] flex flex-col items-start"><li class="uppercase text-eyebrow mb-2 text-[12px] font-medium">Partners</li><div class="bg-gray-1000 h-[1px] w-full"></div><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/partners/"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">Overview</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Discover your partner in growth.</div></a></li><li class="pt-5"><a target="_self" class="group/link block" href="https://www.bigcommerce.co.uk/partners/become-a-partner/"><span class="flex items-start text-xs leading-[19.2px] pb-.5 font-medium text-bc-black link-column-click">Become a Partner</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Join our global partner ecosystem.</div></a></li><li class="pt-5"><a 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link-column-click">Powered By</span><div class="mt-2 text-xs text-gray-500 font-normal leading-[18px] link-column-click">Resell ecommerce with Commerce-as-a-Service.</div></a></li></ul></div></div></div><!--/$--></div></div></div><!--/$--></div></div></div><div class="col-span-1 min-w-[330px]" style="background-color:#edeff3"><div class="css-248241"><div class="css-1f2go32"><!--$--><div class="css-yw3hmb"><div class="css-1taw4r9"><div class="grid-item css-1li8esn"><!--$--><div class="css-yw3hmb"><div class="css-6x1mo7"><div class="grid-item css-1lyb1fo"><!--$--><div class="css-yw3hmb"><div class="css-6x1mo7"><div class="grid-item css-hsl9w3"><!--$--><div class="css-ujxfr8"><img alt="" loading="lazy" width="821" height="407" decoding="async" data-nimg="1" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F297981bf74354c29%2Foriginal%2FGlobal-B2B-Buyer-Thumbnail.png&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F297981bf74354c29%2Foriginal%2FGlobal-B2B-Buyer-Thumbnail.png&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F297981bf74354c29%2Foriginal%2FGlobal-B2B-Buyer-Thumbnail.png&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F297981bf74354c29%2Foriginal%2FGlobal-B2B-Buyer-Thumbnail.png&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F297981bf74354c29%2Foriginal%2FGlobal-B2B-Buyer-Thumbnail.png&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F297981bf74354c29%2Foriginal%2FGlobal-B2B-Buyer-Thumbnail.png&w=1920&q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F297981bf74354c29%2Foriginal%2FGlobal-B2B-Buyer-Thumbnail.png&w=2048&q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F297981bf74354c29%2Foriginal%2FGlobal-B2B-Buyer-Thumbnail.png&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.bigcommerce.com%2Fm%2F297981bf74354c29%2Foriginal%2FGlobal-B2B-Buyer-Thumbnail.png&w=3840&q=75"/></div><!--/$--></div></div></div><!--/$--></div><div class="grid-item css-59yyfh"><!--$--><div class="css-yw3hmb"><div class="css-ylzvzf"><div class="css-1tz8t3k"></div></div><div class="css-nosvkm"><div class="grid-item css-t8aoge"><!--$--><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-111nzef" style="--list-marker-color:var(--bc-blue)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><p class="css-1jln6b4"><span class="undefined css-rvpq1g">The Global B2B Buyer Behavior Report</span></p></div></div><!--/$--></div><div class="grid-item css-5b2bwo"><!--$--><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-111nzef" style="--list-marker-color:var(--bc-blue)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><p class="css-1jln6b4"><span class="undefined css-29u5s9">This in-depth report provides actionable strategies to help you sell more online.</span></p></div></div><!--/$--></div><div class="grid-item css-1x7bkr3"><!--$--><a data-testid="custom-next-link" target="_self" class="group relative inline-flex items-center border duration-150 font-medium antialiased transition rounded-md button uppercase tracking-wider border-transparent !p-0 text-white hover:text-bc-green active:text-white group-hover:text-bc-green group-active:text-bc-green [&>svg]:fill-bc-green py-1 px-4 text-xxs css-6wwn9s R3ldltplrm text-left" href="https://www.bigcommerce.co.uk/resources/reports/global-b2b-buyer-report-cdl-report/"><span class="flex-1">Read now</span><svg height="16" width="20" fill="currentColor" viewBox="0 0 20 16" class="ml-2 group-hover:translate-x-1 transition-transform duration-150"><path fill-rule="evenodd" clip-rule="evenodd" d="M17.138 8.84H.84a.839.839 0 1 1 0-1.679h16.354L13.508 3.42a.839.839 0 1 1 1.213-1.16l5.044 5.14a.84.84 0 0 1-.013 1.173l-5.044 5.182a.839.839 0 1 1-1.187-1.186l3.617-3.729Z"></path></svg><span class="w-0 h-0 ml-0 opacity-0 bg-white [clip-path:polygon(0_0,100%_0,100%_100%)] transition-all animate-[buttonLoader_2s_cubic-bezier(.3,1,0,1)_infinite]"></span></a><!--/$--></div></div></div><!--/$--></div></div></div><!--/$--></div></div></div><!--/$--></div></div></div></div></div><!--/$--></div></div></div></div><div class="bg-white"></div></div></header><div class="opacity-0 pointer-events-none z-[1] !block top-0 w-full lg-plus:hidden h-screen bg-bc-black fixed right-0 transition-all duration-300 "></div><div style="height:108px"></div><!--/$--></div></div></div><!--/$--></div><div class="grid-item css-9858c6"><!--$--><div id="pageSection - 3044674" class="css-yw3hmb"><div class="css-ylzvzf"><div class="css-1ohkkb8"></div></div><div class="css-6x1mo7"><div class="grid-item css-hsl9w3"><!--$--><div class="css-yw3hmb"><div class="css-6x1mo7"><div class="grid-item css-mhwr3c"><!--$--><div id="oneColumn - 3044675" class="css-t0oda2"><div class="css-6x1mo7"><div class="grid-item css-hsl9w3"><!--$--><div class="css-iw9clf"><div class="css-1ofs19d"><div class="grid-item css-mhwr3c"><!--$--><div id="headline - 3044676" class="css-yw3hmb"><div class="css-6x1mo7"><div class="grid-item css-hsl9w3"><!--$--><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-76q8dx" style="--list-marker-color:var(--bc-blue)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><h1 class="css-egobtx"><span class="undefined css-11k09ft">Privacy Policy</span></h1></div></div><!--/$--></div></div></div><!--/$--></div><div class="grid-item css-59yyfh"><!--$--><div id="headline - 3044678" class="css-yw3hmb"><div class="css-6x1mo7"><div class="grid-item css-hsl9w3"><!--$--><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-1ysc1p8" style="--list-marker-color:var(--bc-blue)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><h5 class="css-egobtx"><span class="undefined css-1l5zro5">Date of Last Revision: March 21, 2024</span></h5></div></div><!--/$--></div></div></div><!--/$--></div></div></div><!--/$--></div></div></div><!--/$--></div><div class="grid-item css-59yyfh"><!--$--><div id="oneColumn - 3044680" class="css-t0oda2"><div class="css-6x1mo7"><div class="grid-item css-mhwr3c"><!--$--><div class="css-1bo3bqa"><div class="css-1b5agc2"><div class="css-p2d6ek"></div></div></div><!--/$--></div><div class="grid-item css-1a7lz5r"><!--$--><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-97b3xy css-111nzef" style="--list-marker-color:var(--bc-blue)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><p class="css-1ptj27q"><span class="undefined css-o4bhqa">BigCommerce wants to help you better understand how we collect, use, protect, and share your personal data. This Privacy Policy is designed to help you understand your privacy choices when you visit our site, access our mobile app, or use our services. It does not apply to other websites or services that we do not control, including websites or services of other BigCommerce users. </span></p><p class="css-1jln6b4"><span class="undefined css-165iudu"> </span><span class="undefined css-o4bhqa">This Privacy Policy is incorporated into, and forms an integral part of, the BigCommerce Terms of Service. Capitalized terms have the meanings ascribed them in the Definitions section or our </span><a class="css-ytumd6" target="_blank" href="https://www.bigcommerce.com/terms/"><span class="undefined css-o4bhqa">Terms of Service</span></a><span class="undefined css-o4bhqa">. Please note that our services may vary by region</span></p><p class="css-1jln6b4"><span class="undefined css-165iudu"> </span></p><p class="css-1ptj27q"><span class="undefined css-o4bhqa">We encourage you to read this Privacy Policy carefully and take the time to get to know our practices. If you have questions about this Privacy Policy or our privacy practices, please contact us at </span><a class="css-ytumd6" target="_blank" href="mailto:privacy@BigCommerce.com"><span class="undefined css-o4bhqa">privacy@BigCommerce.com</span></a><span class="undefined css-o4bhqa">.</span></p><p class="css-1jln6b4"><span class="undefined css-bfcmu3"></span></p></div></div><!--/$--></div><div class="grid-item css-1a7lz5r"><!--$--><div class="css-1qnvmtz"><div class="css-1b5agc2"><div class="css-p2d6ek"></div></div></div><!--/$--></div><div class="grid-item css-59yyfh"><!--$--><div class="css-1va7v97"><div class="css-x11vbo"><div class="grid-item css-hsl9w3"><!--$--><div class="custom-text [&_a_span]:text-bc-blue hover:[&_a_span]:text-bc-black css-vv2otm css-76q8dx" style="--list-marker-color:var(--bc-black)"><div style="position:relative;white-space:pre-wrap;word-wrap:break-word"><p class="css-1jln6b4"><span class="undefined css-10ejtrc"></span><a class="css-ytumd6" target="_blank" href="mailto:privacy@bigcommerce.com"><span class="undefined css-10ejtrc"></span></a><span class="undefined css-10ejtrc"></span></p><ol class="css-1yqrm3l"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Definitions.</span></span><ol class="css-1yqrm3l"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Information Types.</span></span><ul class="css-157dzgu"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-kuwfhv">“Account Information”</span><span class="undefined css-1qlz11c"> means data about how and when a BigCommerce account is accessed and the features used, including Store Information.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-kuwfhv">“Browser Information” </span><span class="undefined css-1qlz11c">means provided by a browser, including the IP address, the website visited, network connection, device information, and other data, including Cookies.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-kuwfhv">“Contact Information” </span><span class="undefined css-1qlz11c">means basic personal and business information, such as first and last name, company name, email address, postal address, phone number, and may include social media account information.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-kuwfhv">“Device Information”</span><span class="undefined css-1qlz11c"> means information about your device, such as device ID number, model, and manufacturer, version of your operating system and geographical region, collected from any devices when accessing our website, using the Mobile App, or any of our services.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-kuwfhv">“Payment Information”</span><span class="undefined css-1qlz11c"> means, for example, credit card, ACH or other payment information.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-kuwfhv">“Security Information”</span><span class="undefined css-1qlz11c"> means user ID, password and password hints, and other security information used for authentication and account access.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-kuwfhv">“Store Information”</span><span class="undefined css-1qlz11c"> means information about your store, its products, and its architecture.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-kuwfhv">“Support Information”</span><span class="undefined css-1qlz11c"> includes information about your hardware and software, authentication data, chat session contents, error reports, performance data, and other communication or technical information and may, with express permission, include remote access to facilitate troubleshooting.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-kuwfhv">“Transaction Information”</span><span class="undefined css-1qlz11c"> means the data related to transactions that occur on our platform, including product, order, shipping information, Contact Information, and Payment Information.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-kuwfhv">“Usage Information”</span><span class="undefined css-1qlz11c"> means information collected when you interact with the BigCommerce website, mobile application or any of our services, including functionalities accessed, pages visited, and other interaction data.</span></span></li></ul></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">“Automated Decision Making”</span><span class="undefined css-10ejtrc"> means a decision made solely by automated means without human involvement.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">“Controller”</span><span class="undefined css-10ejtrc"> means an entity that determines the purposes and means of the Processing of Personal Data.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-10ejtrc">“</span><span class="undefined css-2zwi59">Cookie</span><span class="undefined css-10ejtrc">” means a small file that resides on your computer’s hard drive that often contains an anonymous unique identifier that is accessible by the website that placed it there, but is not accessible by other sites.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-10ejtrc">“</span><span class="undefined css-2zwi59">Merchant</span><span class="undefined css-10ejtrc">” means an entity that has used or is using the services for ecommerce.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-10ejtrc">“</span><span class="undefined css-2zwi59">Mobile</span><span class="undefined css-1fezalz"> </span><span class="undefined css-2zwi59">App</span><span class="undefined css-10ejtrc">” means the BigCommerce Mobile Application available through third-party app stores for mobile devices.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-10ejtrc">“</span><span class="undefined css-2zwi59">Partner</span><span class="undefined css-10ejtrc">” means a separate legal entity that is a participant in our Agency Partner Program, our Technology Partner Program or other third-party technology integration with the BigCommerce platform, a theme designer, reseller, or referrer of the services.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-10ejtrc">“</span><span class="undefined css-2zwi59">Personal Data</span><span class="undefined css-10ejtrc">” means information that (i) relates to an identified or identifiable natural person, or (ii) identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-10ejtrc">“</span><span class="undefined css-2zwi59">Processing</span><span class="undefined css-10ejtrc">” means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means, including, but not limited to, alteration, collection, organization, recording, retrieval, storage, transmission, and use.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-10ejtrc">“</span><span class="undefined css-2zwi59">Processor</span><span class="undefined css-10ejtrc">” means the entity which processes Personal Data on behalf of the Controller.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-10ejtrc">“</span><span class="undefined css-2zwi59">Sensitive Personal Data</span><span class="undefined css-10ejtrc">” means any data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, or data concerning health or a natural person’s sex life and/or sexual orientation.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-10ejtrc">“</span><span class="undefined css-2zwi59">Shopper</span><span class="undefined css-10ejtrc">” means an entity or natural person that interacts with the ecommerce offering of a Merchant through the BigCommerce platform. </span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Merchants.</span></span><ol class="css-1yqrm3l"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Merchant Policies.</span><span class="undefined css-10ejtrc"> Merchants should help Shoppers understand how the Merchant, BigCommerce and relevant third parties collect and process Shoppers’ Personal Data. To that end, Merchants must:</span></span><ul class="css-157dzgu"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">post an accurate privacy policy on their storefront that complies with all applicable laws and regulations;</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">process Personal Data in accordance with applicable laws and, to the extent required under such laws, provide notice to and obtain informed consent from Shoppers for the use and access of their Personal Data by BigCommerce and other third parties; and</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">if the Merchant is collecting any Sensitive Personal Data from Shoppers, obtain affirmative, explicit, and informed consent and allow such Shoppers to revoke their consent to the use and access of Sensitive Personal Data at any time.</span></span></li></ul></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Information Collected.</span></span><ul class="css-157dzgu"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">When a Merchant interacts with our Website, for example, by signing up for a trial, a subscription, or a newsletter or other content, or performing transactions, BigCommerce may collect and control information such as Account Information, Browser Information, Contact Information, Payment Information, Support Information, Device Information, Security Information, Transaction Information, Usage Information and set a Cookie.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">When a Merchant interacts with our Mobile App, BigCommerce may collect and control information such as Account Information, Contact Information, Device Information, Usage Information and Security Information.</span></span></li></ul></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Information Usage. </span><span class="undefined css-10ejtrc">We use this information as a Controller to provide Merchants with our services, confirm identities, provide support such as debugging, troubleshooting, automated decision making such as the detection of fraudulent account creation when signing up for our service, for advertising and marketing, invoicing, to resolve incidents related to the use of our Website and services, to improve and personalize our services, such as push notifications regarding your store activities, and to comply with legal requirements. Subject, where applicable, to confidentiality obligations, we may disclose certain information, including Account Information, Contact Information, Support Information and Transaction Information, to Partners that refer Merchants to us or may be engaged by a Merchant to provide services, apps or products relating to the Merchant’s store(s) or use of our Website and services, or to confirm identities and improve and personalize our interactions and services. We may use this information in other cases as consented. </span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Partners.</span></span><ol class="css-1yqrm3l"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Information Collected. </span><span class="undefined css-10ejtrc">When a Partner signs up for a partner account or refers a Merchant to us, BigCommerce may collect and control information such as Account information, Browser Information, Contact Information, Payment Information, Support Information, Security Information, and Usage Information.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Information Usage.</span><span class="undefined css-10ejtrc"> We use this information as a Controller to provide Partners with our services, confirm identities, provide support, for advertising and marketing, invoicing, to resolve incidents related to the use of our Website and services, to improve and personalize our services, and to comply with legal requirements. We may use this information in other cases as consented. </span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Visitors.</span></span><ol class="css-1yqrm3l"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Information Collected.</span><span class="undefined css-10ejtrc"> When visitors browse our Website, or engage in communications with us online or offline, we may collect and control, as applicable, Browser Information, Support Information, Contact Information, and Usage Information submitted or communicated to us.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Information Usage. </span><span class="undefined css-10ejtrc">We use this information as a Controller to provide our services, and improve and personalize communications, interactions, our services, and provide support if needed. We may use this information in other cases as consented. </span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Shoppers.</span></span><ol class="css-1yqrm3l"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Information Collected. </span><span class="undefined css-10ejtrc">When Shoppers interact with a Merchant’s ecommerce offering through the BigCommerce platform, we may collect and process Browser Information and Transaction Information of the Shopper on behalf of the Merchant.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Information Usage. </span><span class="undefined css-10ejtrc">We use this information as a Processor to provide our services to Merchants, support and process orders, and manage risk and fraud. The Merchant is the Controller of this information and Shoppers who have questions about our use of this information should contact the Merchant. We may also use certain information as a Controller to improve and personalize our services, and manage risk and fraud. </span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Legal Basis for Processing (EEA Residents).</span></span><ol class="css-1yqrm3l"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Lawful Basis. </span><span class="undefined css-10ejtrc">We generally collect Personal Data from you only where (i) we need the Personal Data to perform a contract with you, (ii) the processing is in our legitimate interests and not overridden by your rights, or (iii) we have your consent to do so. In some cases, we may also have a legal obligation to collect Personal Data from you or may otherwise need the Personal Data to protect your vital interests or those of another person.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Notice. </span><span class="undefined css-10ejtrc">If we ask you to provide Personal Data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Data is mandatory or not, as well as of the possible consequences if you do not provide your Personal Data.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Legitimate Interest. </span><span class="undefined css-10ejtrc">If we collect and use your Personal Data in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are. For instance, we may rely on our legitimate interests when responding to your queries, improving and personalizing our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities (e.g. checking your identity, fraud prevention).</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Questions.</span><span class="undefined css-10ejtrc"> If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Data, please contact us using the contact details provided below. </span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Communications.</span></span><ol class="css-1yqrm3l"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Promotional. </span><span class="undefined css-10ejtrc">We may send promotional communications to existing and prospective Merchants, Partners, and visitors, by email, phone, and other channels, such as LinkedIn. For example, we may notify a Merchant when a subscription is ending, or invite the recipient to participate in a survey. You can opt-out of receiving promotional communications from us at any time. For information about managing email subscriptions and promotional communications, please go to our </span><a class="css-ytumd6" target="_blank" href="http://grow.bigcommerce.com/manage-your-email-preferences.html"><span class="undefined css-10ejtrc">email preferences page</span></a><span class="undefined css-10ejtrc">.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Account</span><span class="undefined css-10ejtrc">. We send certain required communications, such as account notices or information, to users of our services. You may not opt out of receiving these communications if you have an active storefront. </span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Information Sharing.</span><span class="undefined css-10ejtrc"> Our Services are possible because of a variety of Third-Party Product Providers. Sometimes it is necessary for us to share Merchant, Partner, or Shopper Personal Data with Third-Party Product Providers to support our Services and provide you with the core functionality of our Services. You may also choose interactions and engagements to enable the experience and functionality you request. We may access, transfer, disclose, and/or retain Personal Data with consent, at your request, or in the circumstances described below.</span></span><ol class="css-1yqrm3l"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Compliance.</span><span class="undefined css-10ejtrc"> If we have a good faith belief that doing so is necessary to:</span><span class="undefined css-2zwi59"> (i)</span><span class="undefined css-1fezalz"> </span><span class="undefined css-10ejtrc">comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies; or </span><span class="undefined css-2zwi59">(ii)</span><span class="undefined css-1fezalz"> </span><span class="undefined css-10ejtrc">protect the rights or property of BigCommerce, including enforcing the terms governing the use of the services.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Protection.</span><span class="undefined css-10ejtrc"> If we have a good faith belief that doing so is necessary to: </span><span class="undefined css-2zwi59">(i)</span><span class="undefined css-10ejtrc"> protect Merchants, Partners, Shoppers, or visitors; for example, to prevent spam or attempts to defraud us or users of our services, or in response to threats of safety of any person; or </span><span class="undefined css-2zwi59">(ii)</span><span class="undefined css-10ejtrc"> operate and maintain the security of our products, including to prevent or stop an attack on our computer systems or networks.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Affiliates. </span><span class="undefined css-10ejtrc">We share Personal Data among BigCommerce-controlled affiliates and subsidiaries for the purposes described in this Privacy Policy.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Service Providers.</span><span class="undefined css-10ejtrc"> BigCommerce may use from time to time a limited number of third-party service providers, data processors, contractors, and other businesses to assist us in providing our services for the purposes described in this Privacy Policy.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">SDKs and APIs.</span><span class="undefined css-10ejtrc"> BigCommerce may include third-party libraries such as Software Development Kits (SDKs) or Application Interfaces (APIs) within our applications (including the Mobile App) for the purposes described in this Privacy Policy, including the following: 1)</span><span class="undefined css-2zwi59"> Functional SDKs: </span><span class="undefined css-10ejtrc">these are software libraries we use to enhance the end user experience and functionality within the application, such as graphics and display of images within the app, and in-app notifications according to preferences. 2) </span><span class="undefined css-2zwi59">Analytics SDKs:</span><span class="undefined css-10ejtrc"> these are external third-party sub processors’ libraries we use in collecting device and usage data for application performance monitoring.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Payment Processing. </span><span class="undefined css-10ejtrc">We share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Your Interaction with Third-parties. </span><span class="undefined css-1bqo6jp">When interacting with our Services you may be able to link or engage Third-Party Products such as third-party websites, services, social media networks, applications, or other third-party features. Enabling Third-Party Products may allow Third-Party Product Providers to access or process your Personal Data or enable BigCommerce to access data including Personal Data from those Third-Parties Product Providers. BigCommerce does not have control over, nor do we endorse, these Third-Party Products and we are not responsible for the privacy or security of any information you provide to Third-Parties Product Providers or request BigCommerce provide to Third-Parties Product Providers. For example, when you request an integration, such as the installation of an application, we share the information requested by the application as part of the integration you requested. We do not verify the application or its security or privacy practices. When interacting with Third-Party Product Providers, their respective privacy policy and other terms apply. We encourage you to review the privacy policies of Third-Party Product Providers before engagement.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Merger; Sale. </span><span class="undefined css-10ejtrc">We may also disclose Personal Data as part of a corporate transaction such as a merger or sale of assets. </span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Automated Decision-Making. </span><span class="undefined css-10ejtrc">Some Personal Data may be used in Automated Decision Making to help us screen accounts for risk, fraud, or abuse concerns. You can object to profiling, including profiling for marketing purposes, or contest or dispute such decisions by contacting us </span><a class="css-ytumd6" target="_blank" href="https://support.bigcommerce.com/s/contact"><span class="undefined css-10ejtrc">here</span></a><span class="undefined css-10ejtrc">. Subject to applicable law, we can provide you with details underlying the automated decision-making review and rectification of any inaccuracies. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Cookies.</span></span><ol class="css-1yqrm3l"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Usage.</span><span class="undefined css-1fezalz"> </span><span class="undefined css-10ejtrc">BigCommerce and its third-party service providers use cookies, web beacons, and similar tracking technologies to recognize you when you visit our website, remember your preferences, and give you a personalized experience. When you visit our websites, we, or an authorized third party, may place a cookie on your device that collects information, including Personal Data, about your online activities over time and across different sites. Cookies allow us to track use, infer browsing preferences, and improve and customize your browsing experience.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Persistence.</span><span class="undefined css-10ejtrc"> We use both session-based and persistent cookies on our websites. Persistent cookies remain on your computer when you have gone offline, while session cookies are deleted as soon as you close your web browser. A website may set a cookie if the browser’s preferences allow it. A browser only permits a website to access the cookies that it has set, not those set by other websites.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59"> Types.</span></span><ul class="css-157dzgu"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-kuwfhv">Essential.</span><span class="undefined css-1qlz11c"> These cookies are necessary for our website to work as intended. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-kuwfhv">Functional. </span><span class="undefined css-1qlz11c">These cookies enable enhanced functionality, like videos and live chat. Without these cookies, certain functions may become unavailable.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-kuwfhv">Analytics.</span><span class="undefined css-1qlz11c"> These cookies provide statistical information on site usage. For example, these cookies enable web analytics that allow us to improve our website over time. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-kuwfhv">Targeting and Advertising. </span><span class="undefined css-1qlz11c">These cookies are used to create profiles or personalize content to enhance your experience. </span></span></li></ul></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Control. </span><span class="undefined css-10ejtrc">It is possible to disable cookies through your device or browser settings, but doing so may affect your ability to use our website. For instance, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our website. The method for disabling cookies may vary by device and browser, but can usually be found in preferences or security settings. Please use the following links for further instructions: </span></span><ul class="css-157dzgu"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-10ejtrc"></span><a class="css-ytumd6" target="_blank" href="https://support.google.com/chrome/answer/95647?hl=en&p=cpn_cookies"><span class="undefined css-1qlz11c">Google Chrome</span></a><span class="undefined css-10ejtrc"></span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c"> </span><a class="css-ytumd6" target="_blank" href="https://support.apple.com/en-gb/HT201265"><span class="undefined css-1qlz11c">Apple Safari</span></a><span class="undefined css-10ejtrc"></span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c"> </span><a class="css-ytumd6" target="_blank" href="https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences?redirectlocale=en-US&redirectslug=Enabling+and+disabling+cookies"><span class="undefined css-1qlz11c">Mozilla Firefox</span></a><span class="undefined css-10ejtrc"></span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c"> </span><a class="css-ytumd6" target="_blank" href="https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies"><span class="undefined css-1qlz11c">Microsoft Internet Explorer</span></a><span class="undefined css-10ejtrc"></span></span></li></ul></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Other Resources.</span><span class="undefined css-1fezalz"> </span><span class="undefined css-10ejtrc">To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org, or aboutcookies.org. </span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Third Party Application Stores:</span><span class="undefined css-10ejtrc"> Third party application stores, such as Apple’s App Store or Google’s Google Play, might collect additional information and share them with us. Please refer to the application store’s Privacy Policy to better understand how they process any of the Personal Data they collect and share with app publishers like ourselves. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Information Protection and Retention.</span></span><ol class="css-1yqrm3l"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Information Protection.</span><span class="undefined css-10ejtrc"> We maintain administrative, technical, and physical security measures designed to provide reasonable protection for Personal Data against unauthorized access, disclosure, alteration, loss, and misuse. These security measures include access controls, encryption, and firewalls. We are certified as a PCI DSS Level 1 compliant service provider, which is the highest level of compliance available, and our platform is audited annually by independent third-party qualified security assessors against the ISO 27001 security standard. Unfortunately, no method of Internet use, data transmission, or electronic storage is completely secure, so we cannot guarantee the absolute security of Personal Data.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Your Responsibilities.</span><span class="undefined css-10ejtrc"> While we are dedicated to securing our Website and services, you are responsible for securing and maintaining the privacy of your passwords and account information. We are not responsible for protecting Personal Data shared with a third-party based on an account connection that you have authorized. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Retention.</span><span class="undefined css-10ejtrc"> We use and retain your Personal Data for, and as long as, necessary for the purpose for which it was provided, including any purposes set for in this Privacy Policy (e.g., for services, products, or interactions that you have requested or initiated; for communications with you; for invoicing, advertising, and marketing; for improving user experience, such as troubleshooting, optimization, and personalization; and to comply with legal, contractual, and regulatory obligations). We may also use and retain information for other purposes where you have given consent, such as in response to a pricing or hiring inquiry, or where a legitimate commercial interest exists. </span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Accountability and Safeguards for Onward Transfer. </span></span><ol class="css-1yqrm3l"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Data Transfer. </span><span class="undefined css-10ejtrc">We provide services around the world. To provide our services, it may be necessary to transmit Personal Data outside of the country, state, or province where the data was received, including to the United States in circumstances where BigCommerce acts as Controller. Such international data transfers may involve the flow of data from certain countries or regions to others that have different, and potentially less protective, privacy laws. To account for this, BigCommerce strives to maintain appropriate internal and external data protections, including (i) relying on legally or contractually adequate mechanisms to lawfully transfer data across borders in accordance with applicable laws; and (ii) obligating third parties, including applicable Processors and vendors, to provide at least the same level of data protection and use restriction as maintained by BigCommerce and required by applicable laws.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Standard Contractual Clauses. </span><span class="undefined css-10ejtrc">For third-country transfers outside of the EU/EEA we also use the Standard Contractual Clauses adopted by the EU Commission in Commission Implementing Decision (EU) 2021/914 of 4 June 2021 as an adequate level of protection. We use these Standard Contractual Clauses as modified by the UK International Data Transfer Addendum for data transfers outside of the UK.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Remedial Measures. </span><span class="undefined css-10ejtrc">If we learn Personal Data is not protected according to our contract, or is being processed beyond your consent, we will take reasonable steps to protect your information and/or cease its illegitimate processing. </span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Data Privacy Framework.</span><span class="undefined css-10ejtrc"> BigCommerce has certified the following entities for compliance with the Data Privacy Frameworks: </span></span><span class="css-1jln6b4"><span class="undefined css-10ejtrc"> 1. BigCommerce, Inc. </span></span><span class="css-1jln6b4"><span class="undefined css-10ejtrc"> 2. BigCommerce Holdings, Inc. </span></span><span class="css-1jln6b4"><span class="undefined css-10ejtrc">As part of the Data Privacy Frameworks, BigCommerce complies with, and is a member of, the EU-U.S. (including the U.K. extension) and Swiss-U.S. Data Privacy Frameworks as set forth by the U.S. Department of Commerce (collectively the “Data Privacy Frameworks”) regarding the collection, use, retention, and onward transfer of Personal Data transferred from the European Union, the United Kingdom, and Switzerland to the United States. If there is any conflict between the terms in this Privacy Policy and the Data Privacy Frameworks, the Data Privacy Frameworks shall govern. To learn more about the Data Privacy Frameworks, and to view our certification, please visit the U.S. Department of Commerce site at </span><a class="css-ytumd6" target="_self" href="https://www.dataprivacyframework.gov/"><span class="undefined css-10ejtrc">https://www.dataprivacyframework.gov/</span></a><span class="undefined css-10ejtrc">. </span></span><span class="css-1jln6b4"><span class="undefined css-10ejtrc">In accordance with the Data Privacy Frameworks, BigCommerce: (i) is subject to the investigatory and enforcement powers of the Federal Trade Commission; (ii) may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements; and (iii) may be liable in cases of onward transfers to third parties. </span></span><span class="css-1jln6b4"><span class="undefined css-10ejtrc">BigCommerce also commits to periodically reviewing and verifying the accuracy of this Privacy Policy and the company’s compliance with the Data Privacy Frameworks, and remedying issues identified. All employees of BigCommerce that have access to Personal Data covered by this Privacy Policy are responsible for conducting themselves in accordance with this Privacy Policy. Failure of a BigCommerce employee to comply with this Privacy Policy may result in disciplinary action. </span></span><span class="css-1jln6b4"><span class="undefined css-10ejtrc">For additional information on how to contact BigCommerce or initiate a Data Privacy Framework complaint for third-party dispute resolution, please refer to Section 16. If your complaint is not resolved through these channels, under certain conditions a binding arbitration option may be available before a Data Privacy Framework panel. For additional information, please visit </span><a class="css-ytumd6" target="_self" href="https://www.dataprivacyframework.gov/s/european-individuals"><span class="undefined css-10ejtrc">Data Privacy Framework. </span></a><span class="undefined css-10ejtrc"> </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Data Subject Rights. </span></span><ol class="css-1yqrm3l"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Generally.</span><span class="undefined css-10ejtrc"> Under applicable law, you may have the ability to exercise certain rights over your Personal Data. Because BigCommerce values your Privacy, we strive to provide reasonable steps to allow you to access, rectify, erase, port, and restrict or object to the use of your Personal Data regardless of whether a specific statutory right to do so exists. When collection is based on your consent, we attempt to provide you with notice at collection and the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal by applicable law. If permitted by applicable law, you may also have the right to lodge a complaint with a supervisory or regulatory authority if you believe that the processing of your personal data infringes your rights. Exercise of certain rights, including requests for deletion of Personal Data, may be limited in certain circumstances and may adversely affect our ability to serve you.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Merchants, Partners, and Visitors.</span><span class="undefined css-10ejtrc"> Merchants and Partners are able to update and control many types of Personal Data collected by BigCommerce directly within their accounts. Please contact us if you are a Visitor or otherwise unable to access or otherwise change your Personal Data within your account.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Shoppers. </span><span class="undefined css-10ejtrc">We serve as a Processor for Merchants. Shoppers may wish to contact Merchants directly regarding their Personal Data, as Merchants act as Controllers over such Personal Data. When appropriately identified, we can forward Shopper requests for access or deletion to Merchants, but we are unable to delete Merchant data.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Laws that may grant particular rights.</span><span class="undefined css-10ejtrc"> Several jurisdictions have enacted privacy laws to codify certain rights for their residents. The goals and requirements of these laws are consistent with our longstanding commitment to data protection and transparency, including the general principles, disclosures, and data subject rights articulated in this Privacy Policy. These laws include, but are not limited to:</span></span><ul class="css-157dzgu"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">The General Data Protection Regulation EU (2016/679)(GDPR)</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">The Brazil Lei Geral de Proteção de Dados (LGPD)</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">The California Consumer Privacy Act, as modified by the California Privacy Rights Act (CCPA)</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">The Virginia Consumer Data Protection Act</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">The Colorado Privacy Act</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">The Connecticut Data Protection Act</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">The Utah Consumer Privacy Act</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">The Nevada Privacy Law </span><span class="undefined css-dagcsf">Depending on the jurisdiction, these laws provide individuals with rights to:</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">Access or know about their information</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">Correct their information, if inaccurate</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">Delete or erase their information</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">Opt-out if a business “sells” their information or uses or “shares” it for certain advertising purposes</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">Control how a business uses their sensitive information</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">Be notified about a business’s data practices</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">Restrict or object to certain types of processing</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">Nondiscrimination for exercising privacy rights</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">Contact BigCommerce’s privacy team or external DPO</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">Appeal or complain if a business refuses to delete, correct, or provide their information</span></span></li></ul></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">How to Exercise Your Rights. </span><span class="undefined css-10ejtrc">To exercise your rights under this provision or submit a request to delete your Personal Data, please </span><a class="css-ytumd6" target="_blank" href="https://grc.bigcommerce.com/privacy/"><span class="undefined css-10ejtrc">click here</span></a><span class="undefined css-10ejtrc">.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Authentication.</span><span class="undefined css-10ejtrc"> To protect your Personal Data, we may need to verify your identity by a method appropriate to the type of request you are making. We may also request that your authorized agent have appropriate written permission from you to make requests on your behalf, and we may also need to verify your authorized agent's identity to protect your Personal Data. We reserve any and all rights to decline requests to the extent permitted by applicable law. </span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Contact Information; Enforcement; Recourse.</span></span><ol class="css-1yqrm3l"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Contact Information.</span><span class="undefined css-1fezalz"> </span><span class="undefined css-10ejtrc">BigCommerce commits to resolve complaints about our collection or use of your Personal Data in accordance with applicable law. Individuals with inquiries or complaints regarding our Privacy Policy or practices should first contact BigCommerce at: privacy@bigcommerce.com: or BigCommerce, Inc. 11305 Four Points Drive Building II, First Floor Austin, TX 78726 Attention: Legal Department or our Article 27 EU Representative: BigCommerce Software Ireland Ltd. 32 Merrion Street Upper Dublin 2 D02KW80, Ireland Inquiries will be reviewed by BigCommerce’s internal privacy function and escalated to BigCommerce’s external Data Protection Officer (DPO) where appropriate. BigCommerce will respond to any such inquiries or complaints without undue delay and in accordance with applicable law.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Enforcement; Recourse.</span><span class="undefined css-10ejtrc"> If BigCommerce fails to respond or its response is insufficient or does not address the concern, applicable law may permit you to complain to supervisory or regulatory authorities, including the </span><a class="css-ytumd6" target="_blank" href="https://ico.org.uk/make-a-complaint/data-protection-complaints/data-protection-complaints/"><span class="undefined css-10ejtrc">Information Commissioner’s Office</span></a><span class="undefined css-10ejtrc"> in the United Kingdom and the </span><a class="css-ytumd6" target="_blank" href="https://www.dataprotection.ie/en/contact/how-contact-us"><span class="undefined css-10ejtrc">Irish Data Protection Commissioner</span></a><span class="undefined css-10ejtrc"> (or your local supervisory authority), in the EEA.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Data Privacy Framework Dispute Resolution.</span><span class="undefined css-10ejtrc"> In compliance with the Data Privacy Frameworks, BigCommerce commits to refer unresolved complaints concerning our handling of personal data received in reliance on the Data Privacy Frameworks to ANA DPF Dispute Resolution, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your Data Privacy Framework related complaint from us, or if we have not addressed your Data Privacy Framework related complaint to your satisfaction, please visit ANA DPF Dispute Resolution for more information or to file a complaint at: </span><a class="css-ytumd6" target="_blank" href="https://ana.net/dpf-consumers"><span class="undefined css-10ejtrc">https://ana.net/dpf-consumers</span></a><span class="undefined css-10ejtrc">. The services of ANA DPF Dispute Resolution are provided at no cost to you. </span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">California Disclosures (California Residents).</span></span><ol class="css-1yqrm3l"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">CCPA Rights.</span><span class="undefined css-10ejtrc"> The CCPA provides certain rights to California consumers, including the following:</span></span><ul class="css-157dzgu"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-kuwfhv">Notice at Collection: </span><span class="undefined css-1qlz11c">At or before the time of collection, you have the right to receive notice of our Personal Data practices and, where applicable, notice that your data may be collected; </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-kuwfhv">Right to Know: </span><span class="undefined css-1qlz11c">You have the right to request that we disclose certain details to you about the Personal Data we collect, use, or disclose, as well as about our data practices, including the categories of Personal Data have collected from you in the past twelve (12) months and categories of third parties with whom we have shared it;</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-kuwfhv">Right to Request Deletion: </span><span class="undefined css-1qlz11c"> You have the right to request that we delete certain Personal Data that we have collected from you;</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-kuwfhv">Right to Non-Discrimination: </span><span class="undefined css-1qlz11c"> We will not discriminate against you for exercising any of these rights.</span></span></li></ul><p class="css-1ptj27q"><span class="undefined css-1qlz11c"> These rights are not absolute, and there may be cases when we decline your request as permitted by law. Further, if you are a California resident and a Merchant, Partner or Visitor, we generally only collect and process Personal Data about you as a result of your business dealings with us. This may limit the extent to which consumer rights under the CCPA apply to you. If you are a California resident and a Shopper, BigCommerce only processes your Personal Data as a service provider acting on behalf of a Merchant. You should contact the Merchant to exercise any rights under the CCPA.</span></p></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Selling or Sharing.</span><span class="undefined css-1fezalz"> </span><span class="undefined css-10ejtrc">BigCommerce does not “sell” Personal Data. BigCommerce also does not “share” Personal Data as defined by California law for purposes of cross-context behavioral advertising or unauthorized third party direct marketing purposes. In accordance with this Privacy Policy, we may share Personal Data with authorized service providers or business partners who, where necessary based on the nature of the sharing and purpose for which the Personal Data was provided, have agreed to contractual limitations as to their retention, use, and disclosure of such Personal Data. We may also share Personal Data if you use our services to interact with third parties or direct or otherwise authorize us to disclose your Personal Data to third parties.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Information Collected.</span><span class="undefined css-1fezalz"> </span><span class="undefined css-10ejtrc">As set forth in this Privacy Policy, we collect the following types of information from you, your device(s), or from third parties: We may disclose this Personal Data to the categories of third parties and for the business purposes described in this Privacy Policy, such as disclosures to service providers that assist us with securing our services or marketing our products.</span></span><ul class="css-157dzgu"><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">identifiers, such as Browser Information, Device Information, and Security Information;</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">commercial information, such as Account Information, Contact Information, Transaction Information, and Usage Information;</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">internet or network information, such as Browser Information and Device Information;</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">geolocation data, such as Browser Information and Device Information;</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">financial information, such as Payment Information;</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">other Personal Data, such as Support Information; and</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-1qlz11c">information derived from other categories, which could include your preferences, interests, and other information used to personalize your experience. We may disclose this Personal Data to the categories of third parties and for the business purposes described in this Privacy Policy, such as disclosures to service providers that assist us with securing our services or marketing our products.</span></span><span class="css-1jln6b4"><span class="undefined css-1qlz11c"></span></span></li></ul></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Exercising Your Rights.</span><span class="undefined css-1fezalz"> </span><span class="undefined css-10ejtrc">To exercise your rights under the CCPA, please refer to Section 15 and use </span><a class="css-ytumd6" target="_blank" href="https://grc.bigcommerce.com/privacy/"><span class="undefined css-10ejtrc">this form</span></a><span class="undefined css-10ejtrc"> or contact us at privacy@bigcommerce.com.</span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59">Do Not Track. </span><span class="undefined css-10ejtrc">Because there is no common understanding about what a 'Do Not Track' signal is supposed to mean or how it should be interpreted, our website does not respond to such signals in any particular way. </span></span></li></ol></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59"> Children. </span><span class="undefined css-10ejtrc">As a general rule, our services and website are not targeted toward children or those under the age of majority under any applicable law. We do not knowingly collect the Personal Data of children, or use it in a manner not permitted by the U.S. Children’s Privacy Protection Act (COPPA). If you are a parent or guardian and you believe we have collected information from your child in a manner not permitted by law, please submit a data subject request under Section 15 or contact us at privacy@bigcommerce.com. We will remove the data to the extent required by applicable laws. </span></span></li><li class="css-1jln6b4"><span class="css-1jln6b4"><span class="undefined css-2zwi59"> Updates. </span><span class="undefined css-10ejtrc">We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws. You can see when this Privacy Policy was last updated by checking the “</span><span class="undefined css-2zwi59">Date of Last Revision</span><span class="undefined css-10ejtrc">” date displayed at the top of this Privacy Policy.</span></span></li></ol></div></div><!--/$--></div></div></div><!--/$--></div></div></div><!--/$--></div></div></div><!--/$--></div></div></div><!--/$--></div><div class="grid-item css-3v38iy"><!--$--><div id="Footer" class="css-yw3hmb"><div class="css-6x1mo7"><div class="grid-item css-hsl9w3"><!--$--><footer class="css-kxzrrk Rrlrm bg-black-100 w-full"><div class="mx-auto md:max-w-3xl lg:max-w-[1156px] pb-20 md:pt-20 md:px-[30px]"><div class="hidden md:grid md:grid-cols-2 lg:grid-cols-[repeat(auto-fit,minmax(min(100%/3,max(100%/4)),1fr))] gap-y-16 pb-14"><div class="pr-8"><h2 class="text-white text-lg font-medium uppercase font-['Gotham_Condensed'] mb-2">Product</h2><ul class="md:grid md:grid-cols-2 md:gap-x-5 lg:block"><li class="mb-1.5"><a 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text-white hover:text-gray-900" href="https://www.bigcommerce.co.uk/solutions/international/">International</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.co.uk/solutions/commerce-as-a-service/">Commerce-as-a-Service</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.co.uk/solutions/cryptocurrency-payments/">Crypto</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.co.uk/essentials/">Small Business</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white hover:text-gray-900" href="https://www.bigcommerce.co.uk/enterprise/">Enterprise</a></li><li class="mb-1.5"><a data-testid="custom-next-link" target="_self" class="text-xs text-white 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This Privacy Policy is designed to help you understand your privacy choices when you visit our site, access our mobile app, or use our services. It does not apply to other websites or services that we do not control, including websites or services of other BigCommerce users. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"fontSize":{"unit":"px","value":17}},"deviceId":"desktop"}]}}],"textAlign":[{"value":"left","deviceId":"desktop"}]},{"type":"paragraph","children":[{"text":"\nThis Privacy Policy is incorporated into, and forms an integral part of, the BigCommerce Terms of Service. Capitalized terms have the meanings ascribed them in the Definitions section or our ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"fontSize":{"unit":"px","value":17}},"deviceId":"desktop"}]}},{"link":{"type":"OPEN_URL","payload":{"url":"https://www.bigcommerce.com/terms/","openInNewTab":true}},"type":"link","children":[{"text":"Terms of Service","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"fontSize":{"unit":"px","value":17}},"deviceId":"desktop"}]}}]},{"text":". Please note that our services may vary by region","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"fontSize":{"unit":"px","value":17}},"deviceId":"desktop"}]}}]},{"type":"paragraph","children":[{"text":"","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"fontSize":{"unit":"px","value":17}},"deviceId":"desktop"}]}}]},{"type":"paragraph","children":[{"text":"We encourage you to read this Privacy Policy carefully and take the time to get to know our practices. 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","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":700},"deviceId":"desktop"}]}},{"text":"App","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"” means the BigCommerce Mobile Application available through third-party app stores for mobile 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reseller, or referrer of the services.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"“","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"text":"Personal Data","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"” means information that (i) relates to an identified or identifiable natural person, or (ii) identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"“","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"text":"Processing","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"” means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means, including, but not limited to, alteration, collection, organization, recording, retrieval, storage, transmission, and use.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"“","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"text":"Processor","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"” means the entity which processes Personal Data on behalf of the 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BigCommerce platform.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Merchants.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Merchant 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To that end, Merchants must:","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"unordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"post an accurate privacy policy on their storefront that complies with all applicable laws and regulations;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"process Personal Data in accordance with applicable laws and, to the extent required under such laws, provide notice to and obtain informed consent from Shoppers for the use and access of their Personal Data by BigCommerce and other third parties; and","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"if the Merchant is collecting any Sensitive Personal Data from Shoppers, obtain affirmative, explicit, and informed consent and allow such Shoppers to revoke their consent to the use and access of Sensitive Personal Data at any time.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Collected.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"unordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"When a Merchant interacts with our Website, for example, by signing up for a trial, a subscription, or a newsletter or other content, or performing transactions, BigCommerce may collect and control information such as Account Information, Browser Information, Contact Information, Payment Information, Support Information, Device Information, Security Information, Transaction Information, Usage Information and set a Cookie.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"When a Merchant interacts with our Mobile App, BigCommerce may collect and control information such as Account Information, Contact Information, Device Information, Usage Information and Security Information.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Usage. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We use this information as a Controller to provide Merchants with our services, confirm identities, provide support such as debugging, troubleshooting, automated decision making such as the detection of fraudulent account creation when signing up for our service, for advertising and marketing, invoicing, to resolve incidents related to the use of our Website and services, to improve and personalize our services, such as push notifications regarding your store activities, and to comply with legal requirements. Subject, where applicable, to confidentiality obligations, we may disclose certain information, including Account Information, Contact Information, Support Information and Transaction Information, to Partners that refer Merchants to us or may be engaged by a Merchant to provide services, apps or products relating to the Merchant’s store(s) or use of our Website and services, or to confirm identities and improve and personalize our interactions and services. We may use this information in other cases as consented.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Partners.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Collected. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"When a Partner signs up for a partner account or refers a Merchant to us, BigCommerce may collect and control information such as Account information, Browser Information, Contact Information, Payment Information, Support Information, Security Information, and Usage Information.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Usage.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" We use this information as a Controller to provide Partners with our services, confirm identities, provide support, for advertising and marketing, invoicing, to resolve incidents related to the use of our Website and services, to improve and personalize our services, and to comply with legal requirements. We may use this information in other cases as consented.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Visitors.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Collected.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" When visitors browse our Website, or engage in communications with us online or offline, we may collect and control, as applicable, Browser Information, Support Information, Contact Information, and Usage Information submitted or communicated to us.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Usage. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We use this information as a Controller to provide our services, and improve and personalize communications, interactions, our services, and provide support if needed. We may use this information in other cases as consented.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Shoppers.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Collected. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"When Shoppers interact with a Merchant’s ecommerce offering through the BigCommerce platform, we may collect and process Browser Information and Transaction Information of the Shopper on behalf of the Merchant.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Usage. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We use this information as a Processor to provide our services to Merchants, support and process orders, and manage risk and fraud. The Merchant is the Controller of this information and Shoppers who have questions about our use of this information should contact the Merchant. We may also use certain information as a Controller to improve and personalize our services, and manage risk and fraud.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Legal Basis for Processing (EEA Residents).","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Lawful Basis. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We generally collect Personal Data from you only where (i) we need the Personal Data to perform a contract with you, (ii) the processing is in our legitimate interests and not overridden by your rights, or (iii) we have your consent to do so. In some cases, we may also have a legal obligation to collect Personal Data from you or may otherwise need the Personal Data to protect your vital interests or those of another person.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Notice. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"If we ask you to provide Personal Data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Data is mandatory or not, as well as of the possible consequences if you do not provide your Personal Data.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Legitimate Interest. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"If we collect and use your Personal Data in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are. For instance, we may rely on our legitimate interests when responding to your queries, improving and personalizing our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities (e.g. checking your identity, fraud prevention).","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Questions.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Data, please contact us using the contact details provided below.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Communications.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Promotional. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We may send promotional communications to existing and prospective Merchants, Partners, and visitors, by email, phone, and other channels, such as LinkedIn. For example, we may notify a Merchant when a subscription is ending, or invite the recipient to participate in a survey. You can opt-out of receiving promotional communications from us at any time. For information about managing email subscriptions and promotional communications, please go to our ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"link":{"type":"OPEN_URL","payload":{"url":"http://grow.bigcommerce.com/manage-your-email-preferences.html","openInNewTab":true}},"type":"link","children":[{"text":"email preferences page","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"text":".","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Account","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":". We send certain required communications, such as account notices or information, to users of our services. You may not opt out of receiving these communications if you have an active storefront.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Sharing.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" Our Services are possible because of a variety of Third-Party Product Providers. Sometimes it is necessary for us to share Merchant, Partner, or Shopper Personal Data with Third-Party Product Providers to support our Services and provide you with the core functionality of our Services. You may also choose interactions and engagements to enable the experience and functionality you request. We may access, transfer, disclose, and/or retain Personal Data with consent, at your request, or in the circumstances described below.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Compliance.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" If we have a good faith belief that doing so is necessary to:","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"text":" (i)","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":700},"deviceId":"desktop"}]}},{"text":"comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies; or ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"text":"(ii)","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":700},"deviceId":"desktop"}]}},{"text":"protect the rights or property of BigCommerce, including enforcing the terms governing the use of the services.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Protection.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" If we have a good faith belief that doing so is necessary to: ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"text":"(i)","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" protect Merchants, Partners, Shoppers, or visitors; for example, to prevent spam or attempts to defraud us or users of our services, or in response to threats of safety of any person; or ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"text":"(ii)","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" operate and maintain the security of our products, including to prevent or stop an attack on our computer systems or networks.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Affiliates. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We share Personal Data among BigCommerce-controlled affiliates and subsidiaries for the purposes described in this Privacy Policy.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Service Providers.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" BigCommerce may use from time to time a limited number of third-party service providers, data processors, contractors, and other businesses to assist us in providing our services for the purposes described in this Privacy Policy.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"SDKs and APIs.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" BigCommerce may include third-party libraries such as Software Development Kits (SDKs) or Application Interfaces (APIs) within our applications (including the Mobile App) for the purposes described in this Privacy Policy, including the following:\n\n1)","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"text":" Functional SDKs: ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"these are software libraries we use to enhance the end user experience and functionality within the application, such as graphics and display of images within the app, and in-app notifications according to preferences.\n2) ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"text":"Analytics SDKs:","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" these are external third-party sub processors’ libraries we use in collecting device and usage data for application performance monitoring.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Payment Processing. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Your Interaction with Third-parties. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"When interacting with our Services you may be able to link or engage Third-Party Products such as third-party websites, services, social media networks, applications, or other third-party features. Enabling Third-Party Products may allow Third-Party Product Providers to access or process your Personal Data or enable BigCommerce to access data including Personal Data from those Third-Parties Product Providers. BigCommerce does not have control over, nor do we endorse, these Third-Party Products and we are not responsible for the privacy or security of any information you provide to Third-Parties Product Providers or request BigCommerce provide to Third-Parties Product Providers. For example, when you request an integration, such as the installation of an application, we share the information requested by the application as part of the integration you requested. We do not verify the application or its security or privacy practices. When interacting with Third-Party Product Providers, their respective privacy policy and other terms apply. We encourage you to review the privacy policies of Third-Party Product Providers before engagement.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":400},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Merger; Sale. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We may also disclose Personal Data as part of a corporate transaction such as a merger or sale of assets.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Automated Decision-Making. 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","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":700},"deviceId":"desktop"}]}},{"text":"To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org, or aboutcookies.org. \n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Third Party Application 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Please refer to the application store’s Privacy Policy to better understand how they process any of the Personal Data they collect and share with app publishers like ourselves.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Protection and Retention.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Protection.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" We maintain administrative, technical, and physical security measures designed to provide reasonable protection for Personal Data against unauthorized access, disclosure, alteration, loss, and misuse. These security measures include access controls, encryption, and firewalls. We are certified as a PCI DSS Level 1 compliant service provider, which is the highest level of compliance available, and our platform is audited annually by independent third-party qualified security assessors against the ISO 27001 security standard. Unfortunately, no method of Internet use, data transmission, or electronic storage is completely secure, so we cannot guarantee the absolute security of Personal Data.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Your Responsibilities.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" While we are dedicated to securing our Website and services, you are responsible for securing and maintaining the privacy of your passwords and account information. We are not responsible for protecting Personal Data shared with a third-party based on an account connection that you have authorized. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Retention.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" We use and retain your Personal Data for, and as long as, necessary for the purpose for which it was provided, including any purposes set for in this Privacy Policy (e.g., for services, products, or interactions that you have requested or initiated; for communications with you; for invoicing, advertising, and marketing; for improving user experience, such as troubleshooting, optimization, and personalization; and to comply with legal, contractual, and regulatory obligations). We may also use and retain information for other purposes where you have given consent, such as in response to a pricing or hiring inquiry, or where a legitimate commercial interest exists. \n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Accountability and Safeguards for Onward Transfer. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Data Transfer. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We provide services around the world. To provide our services, it may be necessary to transmit Personal Data outside of the country, state, or province where the data was received, including to the United States in circumstances where BigCommerce acts as Controller. Such international data transfers may involve the flow of data from certain countries or regions to others that have different, and potentially less protective, privacy laws. To account for this, BigCommerce strives to maintain appropriate internal and external data protections, including (i) relying on legally or contractually adequate mechanisms to lawfully transfer data across borders in accordance with applicable laws; and (ii) obligating third parties, including applicable Processors and vendors, to provide at least the same level of data protection and use restriction as maintained by BigCommerce and required by applicable laws.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Standard Contractual Clauses. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"For third-country transfers outside of the EU/EEA we also use the Standard Contractual Clauses adopted by the EU Commission in Commission Implementing Decision (EU) 2021/914 of 4 June 2021 as an adequate level of protection. We use these Standard Contractual Clauses as modified by the UK International Data Transfer Addendum for data transfers outside of the UK.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Remedial Measures. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"If we learn Personal Data is not protected according to our contract, or is being processed beyond your consent, we will take reasonable steps to protect your information and/or cease its illegitimate processing.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Data Privacy Framework.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"link":{"type":"OPEN_URL","payload":{"url":"https://www.dataprivacyframework.gov/s/european-individuals","openInNewTab":true}},"type":"link","children":[{"text":"","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"text":"\n\nBigCommerce has certified the following entities for compliance with the Data Privacy Frameworks: \n\n","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"list-item-child","children":[{"text":" 1. BigCommerce, Inc.\n","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"list-item-child","children":[{"text":" 2. BigCommerce Holdings, Inc.\n\n","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"list-item-child","children":[{"text":"As part of the Data Privacy Frameworks, BigCommerce complies with, and is a member of, the EU-U.S. (including the U.K. extension) and Swiss-U.S. Data Privacy Frameworks as set forth by the U.S. Department of Commerce (collectively the “Data Privacy Frameworks”) regarding the collection, use, retention, and onward transfer of Personal Data transferred from the European Union, the United Kingdom, and Switzerland to the United States. If there is any conflict between the terms in this Privacy Policy and the Data Privacy Frameworks, the Data Privacy Frameworks shall govern. To learn more about the Data Privacy Frameworks, and to view our certification, please visit the U.S. Department of Commerce site at ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"link":{"type":"OPEN_URL","payload":{"url":"https://www.dataprivacyframework.gov/","openInNewTab":false}},"type":"link","children":[{"text":"https://www.dataprivacyframework.gov/","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"text":".\n\n","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"list-item-child","children":[{"text":"In accordance with the Data Privacy Frameworks, BigCommerce: (i) is subject to the investigatory and enforcement powers of the Federal Trade Commission; (ii) may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements; and (iii) may be liable in cases of onward transfers to third parties.\n\n","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"list-item-child","children":[{"text":"BigCommerce also commits to periodically reviewing and verifying the accuracy of this Privacy Policy and the company’s compliance with the Data Privacy Frameworks, and remedying issues identified. All employees of BigCommerce that have access to Personal Data covered by this Privacy Policy are responsible for conducting themselves in accordance with this Privacy Policy. Failure of a BigCommerce employee to comply with this Privacy Policy may result in disciplinary action. \n\n","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"list-item-child","children":[{"text":"For additional information on how to contact BigCommerce or initiate a Data Privacy Framework complaint for third-party dispute resolution, please refer to Section 16. If your complaint is not resolved through these channels, under certain conditions a binding arbitration option may be available before a Data Privacy Framework panel. For additional information, please visit ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"link":{"type":"OPEN_URL","payload":{"url":"https://www.dataprivacyframework.gov/s/european-individuals","openInNewTab":false}},"type":"link","children":[{"text":"Data Privacy Framework.\n","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"text":"","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Data Subject Rights. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Generally.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" Under applicable law, you may have the ability to exercise certain rights over your Personal Data. Because BigCommerce values your Privacy, we strive to provide reasonable steps to allow you to access, rectify, erase, port, and restrict or object to the use of your Personal Data regardless of whether a specific statutory right to do so exists. When collection is based on your consent, we attempt to provide you with notice at collection and the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal by applicable law. If permitted by applicable law, you may also have the right to lodge a complaint with a supervisory or regulatory authority if you believe that the processing of your personal data infringes your rights. Exercise of certain rights, including requests for deletion of Personal Data, may be limited in certain circumstances and may adversely affect our ability to serve you.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Merchants, Partners, and Visitors.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" Merchants and Partners are able to update and control many types of Personal Data collected by BigCommerce directly within their accounts. Please contact us if you are a Visitor or otherwise unable to access or otherwise change your Personal Data within your account.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Shoppers. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We serve as a Processor for Merchants. Shoppers may wish to contact Merchants directly regarding their Personal Data, as Merchants act as Controllers over such Personal Data. When appropriately identified, we can forward Shopper requests for access or deletion to Merchants, but we are unable to delete Merchant data.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Laws that may grant particular rights.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" Several jurisdictions have enacted privacy laws to codify certain rights for their residents. The goals and requirements of these laws are consistent with our longstanding commitment to data protection and transparency, including the general principles, disclosures, and data subject rights articulated in this Privacy Policy. These laws include, but are not limited to:","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"unordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"The General Data Protection Regulation EU (2016/679)(GDPR)","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"The Brazil Lei Geral de Proteção de Dados (LGPD)","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"The California Consumer Privacy Act, as modified by the California Privacy Rights Act (CCPA)","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"The Virginia Consumer Data Protection Act","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"The Colorado Privacy Act","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"The Connecticut Data Protection Act","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"The Utah Consumer Privacy Act","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"The Nevada Privacy Law\n\n","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"text":"Depending on the jurisdiction, these laws provide individuals with rights to:","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjgzYWU5M2ZkLTIwNWUtNDliYi1iMDQ3LTZhM2EyNzVkOWFlYw=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Access or know about their information","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Correct their information, if inaccurate","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Delete or erase their information","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Opt-out if a business “sells” their information or uses or “shares” it for certain advertising purposes","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Control how a business uses their sensitive information","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Be notified about a business’s data practices","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Restrict or object to certain types of processing","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Nondiscrimination for exercising privacy rights","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Contact BigCommerce’s privacy team or external DPO","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Appeal or complain if a business refuses to delete, correct, or provide their information","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"How to Exercise Your Rights. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"To exercise your rights under this provision or submit a request to delete your Personal Data, please ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"link":{"type":"OPEN_URL","payload":{"url":"https://grc.bigcommerce.com/privacy/","openInNewTab":true}},"type":"link","children":[{"text":"click here","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"text":".","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Authentication.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" To protect your Personal Data, we may need to verify your identity by a method appropriate to the type of request you are making. We may also request that your authorized agent have appropriate written permission from you to make requests on your behalf, and we may also need to verify your authorized agent's identity to protect your Personal Data. We reserve any and all rights to decline requests to the extent permitted by applicable law.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Contact Information; Enforcement; Recourse.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Contact Information.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":700},"deviceId":"desktop"}]}},{"text":"BigCommerce commits to resolve complaints about our collection or use of your Personal Data in accordance with applicable law. Individuals with inquiries or complaints regarding our Privacy Policy or practices should first contact BigCommerce at:\n\nprivacy@bigcommerce.com:\nor\nBigCommerce, Inc.\n11305 Four Points Drive\nBuilding II, First Floor\nAustin, TX 78726\nAttention: Legal Department\n\nor our Article 27 EU Representative:\n\nBigCommerce Software Ireland Ltd.\n32 Merrion Street Upper\nDublin 2 D02KW80, Ireland\n\nInquiries will be reviewed by BigCommerce’s internal privacy function and escalated to BigCommerce’s external Data Protection Officer (DPO) where appropriate. BigCommerce will respond to any such inquiries or complaints without undue delay and in accordance with applicable law.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Enforcement; Recourse.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" If BigCommerce fails to respond or its response is insufficient or does not address the concern, applicable law may permit you to complain to supervisory or regulatory authorities, including the ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"link":{"type":"OPEN_URL","payload":{"url":"https://ico.org.uk/make-a-complaint/data-protection-complaints/data-protection-complaints/","openInNewTab":true}},"type":"link","children":[{"text":"Information Commissioner’s Office","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"text":" in the United Kingdom and the ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"link":{"type":"OPEN_URL","payload":{"url":"https://www.dataprotection.ie/en/contact/how-contact-us","openInNewTab":true}},"type":"link","children":[{"text":"Irish Data Protection Commissioner","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"text":" (or your local supervisory authority), in the EEA.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Data Privacy Framework Dispute Resolution.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" In compliance with the Data Privacy Frameworks, BigCommerce commits to refer unresolved complaints concerning our handling of personal data received in reliance on the Data Privacy Frameworks to ANA DPF Dispute Resolution, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your Data Privacy Framework related complaint from us, or if we have not addressed your Data Privacy Framework related complaint to your satisfaction, please visit ANA DPF Dispute Resolution for more information or to file a complaint at: ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"link":{"type":"OPEN_URL","payload":{"url":"https://ana.net/dpf-consumers","openInNewTab":true}},"type":"link","children":[{"text":"https://ana.net/dpf-consumers","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"text":". The services of ANA DPF Dispute Resolution are provided at no cost to you.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"California Disclosures (California Residents).","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"CCPA Rights.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" The CCPA provides certain rights to California consumers, including the following:","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"unordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Notice at Collection: ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"At or before the time of collection, you have the right to receive notice of our Personal Data practices and, where applicable, notice that your data may be collected; ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Right to Know: ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"You have the right to request that we disclose certain details to you about the Personal Data we collect, use, or disclose, as well as about our data practices, including the categories of Personal Data have collected from you in the past twelve (12) months and categories of third parties with whom we have shared it;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Right to Request Deletion: ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" You have the right to request that we delete certain Personal Data that we have collected from you;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Right to Non-Discrimination: ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" We will not discriminate against you for exercising any of these rights.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]},{"type":"paragraph","children":[{"text":"\n\nThese rights are not absolute, and there may be cases when we decline your request as permitted by law. Further, if you are a California resident and a Merchant, Partner or Visitor, we generally only collect and process Personal Data about you as a result of your business dealings with us. This may limit the extent to which consumer rights under the CCPA apply to you. If you are a California resident and a Shopper, BigCommerce only processes your Personal Data as a service provider acting on behalf of a Merchant. You should contact the Merchant to exercise any rights under the CCPA.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Selling or Sharing.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":700},"deviceId":"desktop"}]}},{"text":"BigCommerce does not “sell” Personal Data. BigCommerce also does not “share” Personal Data as defined by California law for purposes of cross-context behavioral advertising or unauthorized third party direct marketing purposes. In accordance with this Privacy Policy, we may share Personal Data with authorized service providers or business partners who, where necessary based on the nature of the sharing and purpose for which the Personal Data was provided, have agreed to contractual limitations as to their retention, use, and disclosure of such Personal Data. We may also share Personal Data if you use our services to interact with third parties or direct or otherwise authorize us to disclose your Personal Data to third parties.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Collected.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":700},"deviceId":"desktop"}]}},{"text":"As set forth in this Privacy Policy, we collect the following types of information from you, your device(s), or from third parties: We may disclose this Personal Data to the categories of third parties and for the business purposes described in this Privacy Policy, such as disclosures to service providers that assist us with securing our services or marketing our products.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"unordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"identifiers, such as Browser Information, Device Information, and Security Information;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"commercial information, such as Account Information, Contact Information, Transaction Information, and Usage Information;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"internet or network information, such as Browser Information and Device Information;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"geolocation data, such as Browser Information and Device Information;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"financial information, such as Payment Information;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"other Personal Data, such as Support Information; 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","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"Because there is no common understanding about what a 'Do Not Track' signal is supposed to mean or how it should be interpreted, our website does not respond to such signals in any particular way.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":" Children. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"As a general rule, our services and website are not targeted toward children or those under the age of majority under any applicable law. We do not knowingly collect the Personal Data of children, or use it in a manner not permitted by the U.S. Children’s Privacy Protection Act (COPPA). If you are a parent or guardian and you believe we have collected information from your child in a manner not permitted by law, please submit a data subject request under Section 15 or contact us at privacy@bigcommerce.com. We will remove the data to the extent required by applicable laws.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":" Updates. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws. 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This Privacy Policy is designed to help you understand your privacy choices when you visit our site, access our mobile app, or use our services. It does not apply to other websites or services that we do not control, including websites or services of other BigCommerce users. ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="}},"deviceId":"desktop"}]}}],"textAlign":[{"value":"left","deviceId":"desktop"}]},{"type":"paragraph","children":[{"text":"\n","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="}},"deviceId":"desktop"}]}},{"text":"This Privacy Policy is incorporated into, and forms an integral part of, the BigCommerce Terms of Service. Capitalized terms have the meanings ascribed them in the Definitions section or our ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="}},"deviceId":"desktop"}]}},{"link":{"type":"OPEN_URL","payload":{"url":"https://www.bigcommerce.com/terms/","openInNewTab":true}},"type":"link","children":[{"text":"Terms of Service","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="}},"deviceId":"desktop"}]}}]},{"text":". Please note that our services may vary by region","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="}},"deviceId":"desktop"}]}}]},{"type":"paragraph","children":[{"text":"\n","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="}},"deviceId":"desktop"}]}}]},{"type":"paragraph","children":[{"text":"We encourage you to read this Privacy Policy carefully and take the time to get to know our practices. If you have questions about this Privacy Policy or our privacy practices, please contact us at 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","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":700},"deviceId":"desktop"}]}},{"text":"App","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"” means the BigCommerce Mobile Application available through third-party app stores for mobile devices.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"“","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"text":"Partner","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"” means a separate legal entity that is a participant in our Agency Partner Program, our Technology Partner Program or other third-party technology integration with the BigCommerce platform, a theme designer, reseller, or referrer of the services.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"“","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"text":"Personal Data","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"” means information that (i) relates to an identified or identifiable natural person, or (ii) identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"“","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"text":"Processing","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"” means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means, including, but not limited to, alteration, collection, organization, recording, retrieval, storage, transmission, and use.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"“","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"text":"Processor","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"” means the entity which processes Personal Data on behalf of the Controller.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"“","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"text":"Sensitive Personal Data","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"” means any data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, or data concerning health or a natural person’s sex life and/or sexual orientation.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"“","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"text":"Shopper","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"” means an entity or natural person that interacts with the ecommerce offering of a Merchant through the BigCommerce platform.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Merchants.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Merchant Policies.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" Merchants should help Shoppers understand how the Merchant, BigCommerce and relevant third parties collect and process Shoppers’ Personal Data. To that end, Merchants must:","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"unordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"post an accurate privacy policy on their storefront that complies with all applicable laws and regulations;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"process Personal Data in accordance with applicable laws and, to the extent required under such laws, provide notice to and obtain informed consent from Shoppers for the use and access of their Personal Data by BigCommerce and other third parties; and","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"if the Merchant is collecting any Sensitive Personal Data from Shoppers, obtain affirmative, explicit, and informed consent and allow such Shoppers to revoke their consent to the use and access of Sensitive Personal Data at any time.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Collected.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"unordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"When a Merchant interacts with our Website, for example, by signing up for a trial, a subscription, or a newsletter or other content, or performing transactions, BigCommerce may collect and control information such as Account Information, Browser Information, Contact Information, Payment Information, Support Information, Device Information, Security Information, Transaction Information, Usage Information and set a Cookie.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"When a Merchant interacts with our Mobile App, BigCommerce may collect and control information such as Account Information, Contact Information, Device Information, Usage Information and Security Information.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Usage. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We use this information as a Controller to provide Merchants with our services, confirm identities, provide support such as debugging, troubleshooting, automated decision making such as the detection of fraudulent account creation when signing up for our service, for advertising and marketing, invoicing, to resolve incidents related to the use of our Website and services, to improve and personalize our services, such as push notifications regarding your store activities, and to comply with legal requirements. Subject, where applicable, to confidentiality obligations, we may disclose certain information, including Account Information, Contact Information, Support Information and Transaction Information, to Partners that refer Merchants to us or may be engaged by a Merchant to provide services, apps or products relating to the Merchant’s store(s) or use of our Website and services, or to confirm identities and improve and personalize our interactions and services. We may use this information in other cases as consented.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Partners.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Collected. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"When a Partner signs up for a partner account or refers a Merchant to us, BigCommerce may collect and control information such as Account information, Browser Information, Contact Information, Payment Information, Support Information, Security Information, and Usage Information.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Usage.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" We use this information as a Controller to provide Partners with our services, confirm identities, provide support, for advertising and marketing, invoicing, to resolve incidents related to the use of our Website and services, to improve and personalize our services, and to comply with legal requirements. We may use this information in other cases as consented.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Visitors.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Collected.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" When visitors browse our Website, or engage in communications with us online or offline, we may collect and control, as applicable, Browser Information, Support Information, Contact Information, and Usage Information submitted or communicated to us.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Usage. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We use this information as a Controller to provide our services, and improve and personalize communications, interactions, our services, and provide support if needed. We may use this information in other cases as consented.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Shoppers.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Collected. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"When Shoppers interact with a Merchant’s ecommerce offering through the BigCommerce platform, we may collect and process Browser Information and Transaction Information of the Shopper on behalf of the Merchant.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Usage. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We use this information as a Processor to provide our services to Merchants, support and process orders, and manage risk and fraud. The Merchant is the Controller of this information and Shoppers who have questions about our use of this information should contact the Merchant. We may also use certain information as a Controller to improve and personalize our services, and manage risk and fraud.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Legal Basis for Processing (EEA Residents).","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Lawful Basis. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We generally collect Personal Data from you only where (i) we need the Personal Data to perform a contract with you, (ii) the processing is in our legitimate interests and not overridden by your rights, or (iii) we have your consent to do so. In some cases, we may also have a legal obligation to collect Personal Data from you or may otherwise need the Personal Data to protect your vital interests or those of another person.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Notice. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"If we ask you to provide Personal Data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Data is mandatory or not, as well as of the possible consequences if you do not provide your Personal Data.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Legitimate Interest. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"If we collect and use your Personal Data in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are. 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","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We may send promotional communications to existing and prospective Merchants, Partners, and visitors, by email, phone, and other channels, such as LinkedIn. For example, we may notify a Merchant when a subscription is ending, or invite the recipient to participate in a survey. You can opt-out of receiving promotional communications from us at any time. 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We send certain required communications, such as account notices or information, to users of our services. You may not opt out of receiving these communications if you have an active storefront.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Sharing.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" Our Services are possible because of a variety of Third-Party Product Providers. Sometimes it is necessary for us to share Merchant, Partner, or Shopper Personal Data with Third-Party Product Providers to support our Services and provide you with the core functionality of our Services. You may also choose interactions and engagements to enable the experience and functionality you request. 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Persistent cookies remain on your computer when you have gone offline, while session cookies are deleted as soon as you close your web browser. A website may set a cookie if the browser’s preferences allow it. 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The method for disabling cookies may vary by device and browser, but can usually be found in preferences or security settings. Please use the following links for further instructions: ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"unordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"link":{"type":"OPEN_URL","payload":{"url":"https://support.google.com/chrome/answer/95647?hl=en\u0026p=cpn_cookies","openInNewTab":true}},"type":"link","children":[{"text":"Google 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","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":700},"deviceId":"desktop"}]}},{"text":"To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org, or aboutcookies.org. \n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Third Party Application Stores:","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" Third party application stores, such as Apple’s App Store or Google’s Google Play, might collect additional information and share them with us. Please refer to the application store’s Privacy Policy to better understand how they process any of the Personal Data they collect and share with app publishers like ourselves.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Protection and Retention.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Protection.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" We maintain administrative, technical, and physical security measures designed to provide reasonable protection for Personal Data against unauthorized access, disclosure, alteration, loss, and misuse. These security measures include access controls, encryption, and firewalls. We are certified as a PCI DSS Level 1 compliant service provider, which is the highest level of compliance available, and our platform is audited annually by independent third-party qualified security assessors against the ISO 27001 security standard. Unfortunately, no method of Internet use, data transmission, or electronic storage is completely secure, so we cannot guarantee the absolute security of Personal Data.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Your Responsibilities.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" While we are dedicated to securing our Website and services, you are responsible for securing and maintaining the privacy of your passwords and account information. We are not responsible for protecting Personal Data shared with a third-party based on an account connection that you have authorized. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Retention.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" We use and retain your Personal Data for, and as long as, necessary for the purpose for which it was provided, including any purposes set for in this Privacy Policy (e.g., for services, products, or interactions that you have requested or initiated; for communications with you; for invoicing, advertising, and marketing; for improving user experience, such as troubleshooting, optimization, and personalization; and to comply with legal, contractual, and regulatory obligations). We may also use and retain information for other purposes where you have given consent, such as in response to a pricing or hiring inquiry, or where a legitimate commercial interest exists. \n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Accountability and Safeguards for Onward Transfer. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Data Transfer. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We provide services around the world. To provide our services, it may be necessary to transmit Personal Data outside of the country, state, or province where the data was received, including to the United States in circumstances where BigCommerce acts as Controller. Such international data transfers may involve the flow of data from certain countries or regions to others that have different, and potentially less protective, privacy laws. To account for this, BigCommerce strives to maintain appropriate internal and external data protections, including (i) relying on legally or contractually adequate mechanisms to lawfully transfer data across borders in accordance with applicable laws; and (ii) obligating third parties, including applicable Processors and vendors, to provide at least the same level of data protection and use restriction as maintained by BigCommerce and required by applicable laws.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Standard Contractual Clauses. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"For third-country transfers outside of the EU/EEA we also use the Standard Contractual Clauses adopted by the EU Commission in Commission Implementing Decision (EU) 2021/914 of 4 June 2021 as an adequate level of protection. We use these Standard Contractual Clauses as modified by the UK International Data Transfer Addendum for data transfers outside of the UK.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Remedial Measures. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"If we learn Personal Data is not protected according to our contract, or is being processed beyond your consent, we will take reasonable steps to protect your information and/or cease its illegitimate processing.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Data Privacy Framework.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" \n\nBigCommerce has certified the following entities for compliance with the Data Privacy Frameworks: \n\n","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"list-item-child","children":[{"text":" 1. BigCommerce, Inc.\n","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"list-item-child","children":[{"text":" 2. BigCommerce Holdings, Inc.\n\n","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"list-item-child","children":[{"text":"As part of the Data Privacy Frameworks, BigCommerce complies with, and is a member of, the EU-U.S. (including the U.K. extension) and Swiss-U.S. Data Privacy Frameworks as set forth by the U.S. Department of Commerce (collectively the “Data Privacy Frameworks”) regarding the collection, use, retention, and onward transfer of Personal Data transferred from the European Union, the United Kingdom, and Switzerland to the United States. If there is any conflict between the terms in this Privacy Policy and the Data Privacy Frameworks, the Data Privacy Frameworks shall govern. To learn more about the Data Privacy Frameworks, and to view our certification, please visit the U.S. Department of Commerce site at ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"link":{"type":"OPEN_URL","payload":{"url":"https://www.dataprivacyframework.gov/","openInNewTab":false}},"type":"link","children":[{"text":"https://www.dataprivacyframework.gov/","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"text":".\n\n","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"list-item-child","children":[{"text":"In accordance with the Data Privacy Frameworks, BigCommerce: (i) is subject to the investigatory and enforcement powers of the Federal Trade Commission; (ii) may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements; and (iii) may be liable in cases of onward transfers to third parties.\n\n","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"list-item-child","children":[{"text":"BigCommerce also commits to periodically reviewing and verifying the accuracy of this Privacy Policy and the company’s compliance with the Data Privacy Frameworks, and remedying issues identified. All employees of BigCommerce that have access to Personal Data covered by this Privacy Policy are responsible for conducting themselves in accordance with this Privacy Policy. Failure of a BigCommerce employee to comply with this Privacy Policy may result in disciplinary action. \n\n","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"list-item-child","children":[{"text":"For additional information on how to contact BigCommerce or initiate a Data Privacy Framework complaint for third-party dispute resolution, please refer to Section 16. If your complaint is not resolved through these channels, under certain conditions a binding arbitration option may be available before a Data Privacy Framework panel. For additional information, please visit ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"link":{"type":"OPEN_URL","payload":{"url":"https://www.dataprivacyframework.gov/s/european-individuals","openInNewTab":false}},"type":"link","children":[{"text":"Data Privacy Framework.\n","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"text":"\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Data Subject Rights. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Generally.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" Under applicable law, you may have the ability to exercise certain rights over your Personal Data. Because BigCommerce values your Privacy, we strive to provide reasonable steps to allow you to access, rectify, erase, port, and restrict or object to the use of your Personal Data regardless of whether a specific statutory right to do so exists. When collection is based on your consent, we attempt to provide you with notice at collection and the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal by applicable law. If permitted by applicable law, you may also have the right to lodge a complaint with a supervisory or regulatory authority if you believe that the processing of your personal data infringes your rights. Exercise of certain rights, including requests for deletion of Personal Data, may be limited in certain circumstances and may adversely affect our ability to serve you.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Merchants, Partners, and Visitors.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" Merchants and Partners are able to update and control many types of Personal Data collected by BigCommerce directly within their accounts. Please contact us if you are a Visitor or otherwise unable to access or otherwise change your Personal Data within your account.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Shoppers. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We serve as a Processor for Merchants. Shoppers may wish to contact Merchants directly regarding their Personal Data, as Merchants act as Controllers over such Personal Data. When appropriately identified, we can forward Shopper requests for access or deletion to Merchants, but we are unable to delete Merchant data.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Laws that may grant particular rights.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" Several jurisdictions have enacted privacy laws to codify certain rights for their residents. The goals and requirements of these laws are consistent with our longstanding commitment to data protection and transparency, including the general principles, disclosures, and data subject rights articulated in this Privacy Policy. These laws include, but are not limited to:","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"unordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"The General Data Protection Regulation EU (2016/679)(GDPR)","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"The Brazil Lei Geral de Proteção de Dados (LGPD)","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"The California Consumer Privacy Act, as modified by the California Privacy Rights Act (CCPA)","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"The Virginia Consumer Data Protection Act","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"The Colorado Privacy Act","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"The Connecticut Data Protection Act","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"The Utah Consumer Privacy Act","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"The Nevada Privacy Law\n\n","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"text":"Depending on the jurisdiction, these laws provide individuals with rights to:","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjgzYWU5M2ZkLTIwNWUtNDliYi1iMDQ3LTZhM2EyNzVkOWFlYw=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Access or know about their information","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Correct their information, if inaccurate","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Delete or erase their information","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Opt-out if a business “sells” their information or uses or “shares” it for certain advertising purposes","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Control how a business uses their sensitive information","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Be notified about a business’s data practices","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Restrict or object to certain types of processing","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Nondiscrimination for exercising privacy rights","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Contact BigCommerce’s privacy team or external DPO","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Appeal or complain if a business refuses to delete, correct, or provide their information","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"How to Exercise Your Rights. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"To exercise your rights under this provision or submit a request to delete your Personal Data, please ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"link":{"type":"OPEN_URL","payload":{"url":"https://grc.bigcommerce.com/privacy/","openInNewTab":true}},"type":"link","children":[{"text":"click here","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"text":".","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Authentication.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" To protect your Personal Data, we may need to verify your identity by a method appropriate to the type of request you are making. We may also request that your authorized agent have appropriate written permission from you to make requests on your behalf, and we may also need to verify your authorized agent's identity to protect your Personal Data. We reserve any and all rights to decline requests to the extent permitted by applicable law.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Contact Information; Enforcement; Recourse.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Contact Information.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":700},"deviceId":"desktop"}]}},{"text":"BigCommerce commits to resolve complaints about our collection or use of your Personal Data in accordance with applicable law. Individuals with inquiries or complaints regarding our Privacy Policy or practices should first contact BigCommerce at:\n\nprivacy@bigcommerce.com:\nor\nBigCommerce, Inc.\n11305 Four Points Drive\nBuilding II, First Floor\nAustin, TX 78726\nAttention: Legal Department\n\nor our Article 27 EU Representative:\n\nBigCommerce Software Ireland Ltd.\n32 Merrion Street Upper\nDublin 2 D02KW80, Ireland\n\nInquiries will be reviewed by BigCommerce’s internal privacy function and escalated to BigCommerce’s external Data Protection Officer (DPO) where appropriate. BigCommerce will respond to any such inquiries or complaints without undue delay and in accordance with applicable law.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Enforcement; Recourse.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" If BigCommerce fails to respond or its response is insufficient or does not address the concern, applicable law may permit you to complain to supervisory or regulatory authorities, including the ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"link":{"type":"OPEN_URL","payload":{"url":"https://ico.org.uk/make-a-complaint/data-protection-complaints/data-protection-complaints/","openInNewTab":true}},"type":"link","children":[{"text":"Information Commissioner’s Office","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"text":" in the United Kingdom and the ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"link":{"type":"OPEN_URL","payload":{"url":"https://www.dataprotection.ie/en/contact/how-contact-us","openInNewTab":true}},"type":"link","children":[{"text":"Irish Data Protection Commissioner","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"text":" (or your local supervisory authority), in the EEA.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Data Privacy Framework Dispute Resolution.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" In compliance with the Data Privacy Frameworks, BigCommerce commits to refer unresolved complaints concerning our handling of personal data received in reliance on the Data Privacy Frameworks to ANA DPF Dispute Resolution, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your Data Privacy Framework related complaint from us, or if we have not addressed your Data Privacy Framework related complaint to your satisfaction, please visit ANA DPF Dispute Resolution for more information or to file a complaint at: ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"link":{"type":"OPEN_URL","payload":{"url":"https://ana.net/dpf-consumers","openInNewTab":true}},"type":"link","children":[{"text":"https://ana.net/dpf-consumers","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"text":". The services of ANA DPF Dispute Resolution are provided at no cost to you.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"California Disclosures (California Residents).","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}}]},{"type":"ordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"CCPA Rights.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" The CCPA provides certain rights to California consumers, including the following:","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"unordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Notice at Collection: ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"At or before the time of collection, you have the right to receive notice of our Personal Data practices and, where applicable, notice that your data may be collected; ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Right to Know: ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"You have the right to request that we disclose certain details to you about the Personal Data we collect, use, or disclose, as well as about our data practices, including the categories of Personal Data have collected from you in the past twelve (12) months and categories of third parties with whom we have shared it;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Right to Request Deletion: ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" You have the right to request that we delete certain Personal Data that we have collected from you;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Right to Non-Discrimination: ","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" We will not discriminate against you for exercising any of these rights.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]},{"type":"paragraph","children":[{"text":"\n\nThese rights are not absolute, and there may be cases when we decline your request as permitted by law. Further, if you are a California resident and a Merchant, Partner or Visitor, we generally only collect and process Personal Data about you as a result of your business dealings with us. This may limit the extent to which consumer rights under the CCPA apply to you. If you are a California resident and a Shopper, BigCommerce only processes your Personal Data as a service provider acting on behalf of a Merchant. You should contact the Merchant to exercise any rights under the CCPA.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Selling or Sharing.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":700},"deviceId":"desktop"}]}},{"text":"BigCommerce does not “sell” Personal Data. BigCommerce also does not “share” Personal Data as defined by California law for purposes of cross-context behavioral advertising or unauthorized third party direct marketing purposes. In accordance with this Privacy Policy, we may share Personal Data with authorized service providers or business partners who, where necessary based on the nature of the sharing and purpose for which the Personal Data was provided, have agreed to contractual limitations as to their retention, use, and disclosure of such Personal Data. We may also share Personal Data if you use our services to interact with third parties or direct or otherwise authorize us to disclose your Personal Data to third parties.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Information Collected.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":700},"deviceId":"desktop"}]}},{"text":"As set forth in this Privacy Policy, we collect the following types of information from you, your device(s), or from third parties: We may disclose this Personal Data to the categories of third parties and for the business purposes described in this Privacy Policy, such as disclosures to service providers that assist us with securing our services or marketing our products.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"unordered-list","children":[{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"identifiers, such as Browser Information, Device Information, and Security Information;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"commercial information, such as Account Information, Contact Information, Transaction Information, and Usage Information;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"internet or network information, such as Browser Information and Device Information;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"geolocation data, such as Browser Information and Device Information;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"financial information, such as Payment Information;","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"other Personal Data, such as Support Information; and","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"information derived from other categories, which could include your preferences, interests, and other information used to personalize your experience.\n\nWe may disclose this Personal Data to the categories of third parties and for the business purposes described in this Privacy Policy, such as disclosures to service providers that assist us with securing our services or marketing our products.","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"type":"list-item-child","children":[{"text":"","typography":{"id":"VHlwb2dyYXBoeTo4ZTMzYjZiZC05MzhjLTRlYmEtOTA1OC0xMTgzY2I0ZjE2YTQ=","style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Exercising Your Rights.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":" ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":700},"deviceId":"desktop"}]}},{"text":"To exercise your rights under the CCPA, please refer to Section 15 and use ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}},{"link":{"type":"OPEN_URL","payload":{"url":"https://grc.bigcommerce.com/privacy/","openInNewTab":true}},"type":"link","children":[{"text":"this form","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]},{"text":" or contact us at privacy@bigcommerce.com.","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":"Do Not Track. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"Because there is no common understanding about what a 'Do Not Track' signal is supposed to mean or how it should be interpreted, our website does not respond to such signals in any particular way.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]}],"textAlign":[{"value":"left","deviceId":"desktop"}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":" Children. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"As a general rule, our services and website are not targeted toward children or those under the age of majority under any applicable law. We do not knowingly collect the Personal Data of children, or use it in a manner not permitted by the U.S. Children’s Privacy Protection Act (COPPA). If you are a parent or guardian and you believe we have collected information from your child in a manner not permitted by law, please submit a data subject request under Section 15 or contact us at privacy@bigcommerce.com. We will remove the data to the extent required by applicable laws.\n ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham"},"deviceId":"desktop"}]}}]}]},{"type":"list-item","children":[{"type":"list-item-child","children":[{"text":" Updates. ","typography":{"style":[{"value":{"color":{"alpha":1,"swatchId":"U3dhdGNoOjc4ZWIzMjQ0LTMzYTAtNGQ2Ni04NzA4LTZjODhmYWExNDdlOQ=="},"italic":false,"fontSize":{"unit":"px","value":17},"fontFamily":"Gotham","fontWeight":500},"deviceId":"desktop"}]}},{"text":"We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws. 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