Tate Members FAQs

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class="container-16 "> <article class="article article--content-template"> <div class="container container--primary-content"> <div class="container__inner"> <div class="article-header"> <h1 class="article-header__fulltitle"> <span class="article-header__title beta"> Tate Members FAQs </span> </h1> </div> </div> </div> <div class="block-section"> <div class="article-body container"> <div class="article-body__content container__inner"> <div class="block-cta_row"> <div class="btn-row btn-row--align__left"> <a href="https://shop.tate.org.uk/login?source=tickets&original=%2Faccount" class="btn"> <i class="btn__icon icon--arrow-right"></i> <span class="btn__text">Sign in to your account</span> </a> </div> </div> <div class="block-rich_text"><p data-block-key="nj54l">If you can’t find the answer to your question on this page, please contact Tate Members</p><p data-block-key="hi0gb">Email <a href="mailto:members@tate.org.uk">members@tate.org.uk.</a></p></div> <div class="block-heading"><h2 id="covid" class="section__title">Visiting the galleries</h2> </div> <div class="block-accordion"> <div class="accordion__container" data-accordion> <div class="accordion"> <div class="accordion__item"> <h2 id="do-i-need-to-book-to-visit-the-galleries" class="accordion__header"> <button id="h.do-i-need-to-book-to-visit-the-galleries-Ln3on" class="accordion__button" data-accordion-question aria-controls="c.do-i-need-to-book-to-visit-the-galleries-Ln3on" aria-expanded="false"> <span class="accordion__title"> Do I need to book to visit the galleries? </span> </button> </h2> <div id="c.do-i-need-to-book-to-visit-the-galleries-Ln3on" data-accordion-answer class="accordion__content" aria-labelledby="h.do-i-need-to-book-to-visit-the-galleries-Ln3on" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="i7xxi">Members enjoy unlimited free entry to exhibitions and collection displays – no need to book, just turn up with your card.</p></div> </div> </div> <div class="accordion__item"> <h2 id="how-do-i-sign-in" class="accordion__header"> <button id="h.how-do-i-sign-in-NRfCn" class="accordion__button" data-accordion-question aria-controls="c.how-do-i-sign-in-NRfCn" aria-expanded="false"> <span class="accordion__title"> How do I sign in? </span> </button> </h2> <div id="c.how-do-i-sign-in-NRfCn" data-accordion-answer class="accordion__content" aria-labelledby="h.how-do-i-sign-in-NRfCn" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="i7xxi">If you have already created an online account, you can <a href="https://shop.tate.org.uk/login?source=tickets&original=%2Faccount">sign in</a> and access your Members offers.</p></div> </div> </div> <div class="accordion__item"> <h2 id="how-do-i-reset-my-password" class="accordion__header"> <button id="h.how-do-i-reset-my-password-zO8Wn" class="accordion__button" data-accordion-question aria-controls="c.how-do-i-reset-my-password-zO8Wn" aria-expanded="false"> <span class="accordion__title"> How do I reset my password? </span> </button> </h2> <div id="c.how-do-i-reset-my-password-zO8Wn" data-accordion-answer class="accordion__content" aria-labelledby="h.how-do-i-reset-my-password-zO8Wn" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="i7xxi">If you’ve forgotten your password you can <a href="https://shop.tate.org.uk/passwordreset">reset it</a>.</p></div> </div> </div> </div> </div> </div> <div class="block-heading"><h2 id="membership-benefits" class="section__title">Membership Benefits</h2> </div> <div class="block-accordion"> <div class="accordion__container" data-accordion> <div class="accordion"> <div class="accordion__item"> <h2 id="how-many-guests-can-i-bring-in-with-me" class="accordion__header"> <button id="h.how-many-guests-can-i-bring-in-with-me-khd6o" class="accordion__button" data-accordion-question aria-controls="c.how-many-guests-can-i-bring-in-with-me-khd6o" aria-expanded="false"> <span class="accordion__title"> How many guests can I bring in with me? </span> </button> </h2> <div id="c.how-many-guests-can-i-bring-in-with-me-khd6o" data-accordion-answer class="accordion__content" aria-labelledby="h.how-many-guests-can-i-bring-in-with-me-khd6o" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="i7xxi">This varies by membership type:</p><ul><li data-block-key="2fl3j">‘Member’ means you can visit for free on your own</li><li data-block-key="c3hv">‘Member plus guest’ means you can bring one guest</li><li data-block-key="79p14">‘Member plus guest plus extra card’ means you can bring up to three guests</li></ul><p data-block-key="6rog">If you need to check your membership type, just<a href="https://shop.tate.org.uk/login?source=tickets&original=%2Faccount"> log in to your account</a>.</p></div> </div> </div> <div class="accordion__item"> <h2 id="how-many-children-can-i-take-into-exhibitions-and-members-rooms" class="accordion__header"> <button id="h.how-many-children-can-i-take-into-exhibitions-and-members-rooms-TvTGT" class="accordion__button" data-accordion-question aria-controls="c.how-many-children-can-i-take-into-exhibitions-and-members-rooms-TvTGT" aria-expanded="false"> <span class="accordion__title"> How many children can I take into exhibitions and Members Rooms? </span> </button> </h2> <div id="c.how-many-children-can-i-take-into-exhibitions-and-members-rooms-TvTGT" data-accordion-answer class="accordion__content" aria-labelledby="h.how-many-children-can-i-take-into-exhibitions-and-members-rooms-TvTGT" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="i7xxi">All Members can bring up to six children who are 16 years old or under.</p></div> </div> </div> <div class="accordion__item"> <h2 id="why-should-i-add-a-tate-liverpool-or-tate-st-ives-extra-card" class="accordion__header"> <button id="h.why-should-i-add-a-tate-liverpool-or-tate-st-ives-extra-card-UJdrQ" class="accordion__button" data-accordion-question aria-controls="c.why-should-i-add-a-tate-liverpool-or-tate-st-ives-extra-card-UJdrQ" aria-expanded="false"> <span class="accordion__title"> Why should I add a Tate Liverpool or Tate St Ives Extra Card? </span> </button> </h2> <div id="c.why-should-i-add-a-tate-liverpool-or-tate-st-ives-extra-card-UJdrQ" data-accordion-answer class="accordion__content" aria-labelledby="h.why-should-i-add-a-tate-liverpool-or-tate-st-ives-extra-card-UJdrQ" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="i7xxi">By adding the £12 Tate Liverpool or Tate St Ives Extra Cards to your membership, you’ll get access to exclusive benefits:</p><ul><li data-block-key="b92lc">You can bring three guests when you visit Tate Liverpool or Tate St Ives, whatever your core membership type</li><li data-block-key="j7cd">You’ll be invited to exclusive Private Views at these galleries</li><li data-block-key="cvrai">By adding this bolt-on you make your support for these galleries go even further: from community, family, and research programmes to exhibitions and displays.</li></ul></div> </div> </div> <div class="accordion__item"> <h2 id="what-are-the-benefits-of-member-plus-guest-plus-extra-card-membership" class="accordion__header"> <button id="h.what-are-the-benefits-of-member-plus-guest-plus-extra-card-membership-2tnpC" class="accordion__button" data-accordion-question aria-controls="c.what-are-the-benefits-of-member-plus-guest-plus-extra-card-membership-2tnpC" aria-expanded="false"> <span class="accordion__title"> What are the benefits of Member Plus Guest Plus Extra Card membership? </span> </button> </h2> <div id="c.what-are-the-benefits-of-member-plus-guest-plus-extra-card-membership-2tnpC" data-accordion-answer class="accordion__content" aria-labelledby="h.what-are-the-benefits-of-member-plus-guest-plus-extra-card-membership-2tnpC" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="i7xxi">This membership is ideal for families – you’ll receive two membership cards, each admitting two adults and up to six family children to exhibitions and <a href="https://www.tate.org.uk/visit/tate-britain/members-room">Members Rooms</a>.</p><p data-block-key="bm1cp">The second cardholder can visit Tate independently, they’ll either need to use the main membership account or call us on +44 (0)20 7887 8888 (open daily).</p><p data-block-key="acofn">You’ll receive one issue of Tate Etc. magazine, listings guides and e-bulletins per membership.</p></div> </div> </div> </div> </div> </div> <div class="block-heading"><h2 id="general-membership-queries" class="section__title">General Membership Queries</h2> </div> <div class="block-accordion"> <div class="accordion__container" data-accordion> <div class="accordion"> <div class="accordion__item"> <h2 id="can-i-use-my-membership-before-i-receive-my-card" class="accordion__header"> <button id="h.can-i-use-my-membership-before-i-receive-my-card-NqCFk" class="accordion__button" data-accordion-question aria-controls="c.can-i-use-my-membership-before-i-receive-my-card-NqCFk" aria-expanded="false"> <span class="accordion__title"> Can I use my membership before I receive my card? </span> </button> </h2> <div id="c.can-i-use-my-membership-before-i-receive-my-card-NqCFk" data-accordion-answer class="accordion__content" aria-labelledby="h.can-i-use-my-membership-before-i-receive-my-card-NqCFk" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="i7xxi">You can use your membership straightaway – you’ll receive a digital card via email which you can use to access exhibitions and Members Rooms (this is sent to you by email on the day your membership starts) or you can visit the membership desk in any gallery, and they can print you a physical card on the spot.<br/></p><p data-block-key="5950e">You should receive your membership pack, including your membership card, within two weeks of the start of your membership.</p></div> </div> </div> <div class="accordion__item"> <h2 id="ive-lost-my-membership-card-what-should-i-do" class="accordion__header"> <button id="h.ive-lost-my-membership-card-what-should-i-do-wqIMd" class="accordion__button" data-accordion-question aria-controls="c.ive-lost-my-membership-card-what-should-i-do-wqIMd" aria-expanded="false"> <span class="accordion__title"> I’ve lost my membership card. What should I do? </span> </button> </h2> <div id="c.ive-lost-my-membership-card-what-should-i-do-wqIMd" data-accordion-answer class="accordion__content" aria-labelledby="h.ive-lost-my-membership-card-what-should-i-do-wqIMd" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="i7xxi">You can download your digital card or request a new one via post from <a href="https://shop.tate.org.uk/login?source=tickets&original=%2Faccount%2Fmymembership">My Account</a>, or just drop by a Membership desk in any Tate gallery next time you visit and they can print you a new card.</p><p data-block-key="csnhu">Your old card will be cancelled to protect against misuse.</p></div> </div> </div> <div class="accordion__item"> <h2 id="can-i-use-my-tate-liverpool-st-ives-extra-card-in-london" class="accordion__header"> <button id="h.can-i-use-my-tate-liverpool-st-ives-extra-card-in-london-g2wjV" class="accordion__button" data-accordion-question aria-controls="c.can-i-use-my-tate-liverpool-st-ives-extra-card-in-london-g2wjV" aria-expanded="false"> <span class="accordion__title"> Can I use my Tate Liverpool / St Ives Extra Card in London? </span> </button> </h2> <div id="c.can-i-use-my-tate-liverpool-st-ives-extra-card-in-london-g2wjV" data-accordion-answer class="accordion__content" aria-labelledby="h.can-i-use-my-tate-liverpool-st-ives-extra-card-in-london-g2wjV" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="i7xxi">You can use your main membership card to visit any gallery, but you can’t use Tate Liverpool or St Ives extra cards to bring guests to Tate Modern or Tate Britain.</p><p data-block-key="ar29">The same applies for Private Views – you’ll need a London Private View pass to attend Private Views at Tate Modern and Tate Britain. To upgrade your membership please give us a call on <a href="tel:+44 (0)20 7887 8888">+44 (0)20 7887 8888</a> (open daily).</p></div> </div> </div> <div class="accordion__item"> <h2 id="can-i-lend-my-membership-card-to-someone-else" class="accordion__header"> <button id="h.can-i-lend-my-membership-card-to-someone-else-3TUF2" class="accordion__button" data-accordion-question aria-controls="c.can-i-lend-my-membership-card-to-someone-else-3TUF2" aria-expanded="false"> <span class="accordion__title"> Can I lend my membership card to someone else? </span> </button> </h2> <div id="c.can-i-lend-my-membership-card-to-someone-else-3TUF2" data-accordion-answer class="accordion__content" aria-labelledby="h.can-i-lend-my-membership-card-to-someone-else-3TUF2" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="i7xxi">No, Membership cards can only be used by the named Member or Associate Member.</p><p data-block-key="63onl">Members provide vital financial support to Tate so we ask that you please don’t lend your card to non-Members. If you need the flexibility of a spare card, you can upgrade to Plus Extra Card membership and get two membership cards – each admitting two people.</p><p data-block-key="9fli4">Or, if you know someone who would enjoy the benefits of membership, why not give a <a href="https://shop.tate.org.uk/gift-membership">gift membership</a>?</p></div> </div> </div> <div class="accordion__item"> <h2 id="is-the-price-of-my-membership-changing" class="accordion__header"> <button id="h.is-the-price-of-my-membership-changing-JwGRa" class="accordion__button" data-accordion-question aria-controls="c.is-the-price-of-my-membership-changing-JwGRa" aria-expanded="false"> <span class="accordion__title"> Is the price of my membership changing? </span> </button> </h2> <div id="c.is-the-price-of-my-membership-changing-JwGRa" data-accordion-answer class="accordion__content" aria-labelledby="h.is-the-price-of-my-membership-changing-JwGRa" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="w40c6">Since our last price review in 2021, the cost of running our galleries has risen. From 5 September 2024, a small increase in membership prices will help us continue to care for our collection, inspire future generations, and provide art for all.</p><p data-block-key="b7m60">If your current year of Tate membership began before 5 September 2024, the price of your membership will not increase until it is time to renew again.</p></div> </div> </div> </div> </div> </div> <div class="block-heading"><h2 id="renewing-your-membership" class="section__title">Renewing Your Membership</h2> </div> <div class="block-accordion"> <div class="accordion__container" data-accordion> <div class="accordion"> <div class="accordion__item"> <h2 id="how-do-i-renew-my-membership" class="accordion__header"> <button id="h.how-do-i-renew-my-membership-hV1Ys" class="accordion__button" data-accordion-question aria-controls="c.how-do-i-renew-my-membership-hV1Ys" aria-expanded="false"> <span class="accordion__title"> How do I renew my membership? </span> </button> </h2> <div id="c.how-do-i-renew-my-membership-hV1Ys" data-accordion-answer class="accordion__content" aria-labelledby="h.how-do-i-renew-my-membership-hV1Ys" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="i7xxi">You can renew online via <a href="https://shop.tate.org.uk/login?source=tickets&original=%2Faccount%2Fmymembership">My Account</a></p><p data-block-key="4jsj9">Call <a href="tel:+44 (0)20 7887 8888">+44 (0)20 7887 8888</a> (open daily).</p><p data-block-key="1gtc6">Renew in the gallery at any Members desk (Tate Modern, Tate Britain or Tate St Ives).</p><p data-block-key="f2t6p"><a href="https://www.tate.org.uk/file/membership-renewal-form">Download the renewal form PDF</a> [92.91 Kb] and return it via Freepost to: FREEPOST RTLS-XHAC-RXHY, Tate Members, Tate, London SW1P 4RG.</p></div> </div> </div> </div> </div> </div> <div class="block-heading"><h2 id="gift-membership" class="section__title">Gift Membership</h2> </div> <div class="block-accordion"> <div class="accordion__container" data-accordion> <div class="accordion"> <div class="accordion__item"> <h2 id="how-do-i-renew-my-gift-membership" class="accordion__header"> <button id="h.how-do-i-renew-my-gift-membership-g5KjM" class="accordion__button" data-accordion-question aria-controls="c.how-do-i-renew-my-gift-membership-g5KjM" aria-expanded="false"> <span class="accordion__title"> How do I renew my gift membership? </span> </button> </h2> <div id="c.how-do-i-renew-my-gift-membership-g5KjM" data-accordion-answer class="accordion__content" aria-labelledby="h.how-do-i-renew-my-gift-membership-g5KjM" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="i7xxi">Unfortunately, it’s not currently possible to renew gift memberships online. You can either:</p><p data-block-key="avl55">Call <a href="tel:+44 (0)20 7887 8888">+44 (0)20 7887 8888</a> (open daily).</p><p data-block-key="fk58f"><a href="https://www.tate.org.uk/file/membership-gift-renewal-form">Download the gift renewal form PDF</a> [93.01 Kb] and return it via Freepost to: FREEPOST RTLS-XHAC-RXHY, Tate Members, Tate, London SW1P 4RG.</p></div> </div> </div> <div class="accordion__item"> <h2 id="can-i-arrange-for-a-gift-membership-to-be-sent-to-me-the-donor" class="accordion__header"> <button id="h.can-i-arrange-for-a-gift-membership-to-be-sent-to-me-the-donor-IRAAC" class="accordion__button" data-accordion-question aria-controls="c.can-i-arrange-for-a-gift-membership-to-be-sent-to-me-the-donor-IRAAC" aria-expanded="false"> <span class="accordion__title"> Can I arrange for a gift membership to be sent to me, the donor? </span> </button> </h2> <div id="c.can-i-arrange-for-a-gift-membership-to-be-sent-to-me-the-donor-IRAAC" data-accordion-answer class="accordion__content" aria-labelledby="h.can-i-arrange-for-a-gift-membership-to-be-sent-to-me-the-donor-IRAAC" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="i7xxi">Yes, when you choose your delivery options you can choose for the gift membership pack to be sent to you, or directly to the recipient. <a href="https://shop.tate.org.uk/gift-membership">Buy a gift membership online</a>.</p></div> </div> </div> <div class="accordion__item"> <h2 id="for-christmas-gift-memberships" class="accordion__header"> <button id="h.for-christmas-gift-memberships-ukI4c" class="accordion__button" data-accordion-question aria-controls="c.for-christmas-gift-memberships-ukI4c" aria-expanded="false"> <span class="accordion__title"> For Christmas gift memberships </span> </button> </h2> <div id="c.for-christmas-gift-memberships-ukI4c" data-accordion-answer class="accordion__content" aria-labelledby="h.for-christmas-gift-memberships-ukI4c" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="i7xxi">If you’re purchasing a gift membership for Christmas (available from the end of October) you can have it delivered to you (the donor) or have it delivered to the recipient. Simply tick the box titled ‘This is a Christmas gift’ and select the relevant delivery option. Buy gift membership.</p></div> </div> </div> </div> </div> </div> <div class="block-heading"><h2 id="joint-bank-account" class="section__title">Joint Bank Account</h2> </div> <div class="block-accordion"> <div class="accordion__container" data-accordion> <div class="accordion"> <div class="accordion__item"> <h2 id="i-have-a-joint-bank-account-can-i-join-buy-a-gift-membership-or-renew-a-membership-online-by-direct-debit" class="accordion__header"> <button id="h.i-have-a-joint-bank-account-can-i-join-buy-a-gift-membership-or-renew-a-membership-online-by-direct-debit-4Otuu" class="accordion__button" data-accordion-question aria-controls="c.i-have-a-joint-bank-account-can-i-join-buy-a-gift-membership-or-renew-a-membership-online-by-direct-debit-4Otuu" aria-expanded="false"> <span class="accordion__title"> I have a joint bank account. Can I join, buy a gift membership or renew a membership online by Direct Debit? </span> </button> </h2> <div id="c.i-have-a-joint-bank-account-can-i-join-buy-a-gift-membership-or-renew-a-membership-online-by-direct-debit-4Otuu" data-accordion-answer class="accordion__content" aria-labelledby="h.i-have-a-joint-bank-account-can-i-join-buy-a-gift-membership-or-renew-a-membership-online-by-direct-debit-4Otuu" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="i7xxi">You can join by Direct Debit using a joint bank account, provided only one signature is required to authorise Direct Debits on the account. If more than one signature is required please download and print the relevant form below, and once printed return it via Freepost to: FREEPOST RTLS-XHAC-RXHY, Tate Members, Tate, London SW1P 4RG.</p></div> </div> </div> </div> </div> </div> <div class="block-cta"> <a href="/documents/41/mem_gen_0237_membership_join_form_-_may_2021_-_aw.pdf" class="btn"> <i class="btn__icon icon--download"></i> <span class="btn__text">Join form PDF [92.09 Kb]</span> </a> </div> <div class="block-cta"> <a href="/documents/39/mem_gen_0237_membership_gift_form_-_may_2021_-_aw.pdf" class="btn"> <i class="btn__icon icon--download"></i> <span class="btn__text">Gift form PDF [92.06 Kb]</span> </a> </div> <div class="block-cta"> <a href="/documents/42/mem_gen_0237_membership_renewal_form_-_may_2021_-_aw.pdf" class="btn"> <i class="btn__icon icon--download"></i> <span class="btn__text">Renewal form PDF [92.91 Kb]</span> </a> </div> <div class="block-cta"> <a href="/documents/40/mem_gen_0237_membership_gift_renewal_form_-_may_2021_-_aw.pdf" class="btn"> <i class="btn__icon icon--download"></i> <span class="btn__text">Gift Renewal form PDF [93.01Kb]</span> </a> </div> </div> </div> </div> <div class="block-section"> <div class="article-body container"> <div class="article-body__content container__inner"> <div class="block-heading"><h2 id="payment-by-direct-debit" class="section__title">Payment by Direct Debit</h2> </div> <div class="block-rich_text"><p data-block-key="mescm">If you pay by Annual Direct Debit your membership will automatically renew, unless you let us know you’d like to cancel. We’ll write to you at least ten days before payment is taken.</p><p data-block-key="6g4pk">If you pay by Monthly Direct Debit, you are agreeing to a schedule of twelve monthly payments to cover a year of membership.</p><p data-block-key="abf76">If you fail to pay any instalment due within the specified time period, we will contact you and agree to take payment at the next available date.</p><p data-block-key="7q6ce">If you fail to pay the instalment due for your Membership Fee or cancel your direct debit part way through the Membership period you will be required to pay all instalments due for the remainder of your Membership Period.</p><p data-block-key="cngto">Failure to make payment will result in the Membership being cancelled.</p></div> <div class="block-heading"><h2 id="private-views-and-events" class="section__title">Private Views and Events</h2> </div> <div class="block-accordion"> <div class="accordion__container" data-accordion> <div class="accordion"> <div class="accordion__item"> <h2 id="do-i-need-to-book-tickets-for-tate-events-talks-and-discussions" class="accordion__header"> <button id="h.do-i-need-to-book-tickets-for-tate-events-talks-and-discussions-4RogX" class="accordion__button" data-accordion-question aria-controls="c.do-i-need-to-book-tickets-for-tate-events-talks-and-discussions-4RogX" aria-expanded="false"> <span class="accordion__title"> Do I need to book tickets for Tate events, talks and discussions? </span> </button> </h2> <div id="c.do-i-need-to-book-tickets-for-tate-events-talks-and-discussions-4RogX" data-accordion-answer class="accordion__content" aria-labelledby="h.do-i-need-to-book-tickets-for-tate-events-talks-and-discussions-4RogX" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="i7xxi">Members who have opted for Private View access as part of their membership do not need to book tickets for Private Views. Simply turn up with your Membership card.</p><p data-block-key="9i6qf">You can check what kind of membership you have on the <a href="https://shop.tate.org.uk/login?source=tickets&original=%2Faccount%2Fmymembership">My Account page</a>.</p><p data-block-key="im0s">Some events, talks and discussions may still be ticketed. Please check the respective webpages for further information.</p></div> </div> </div> </div> </div> </div> <div class="block-heading"><h2 id="how-do-i-refund-my-exhibition-ticket-towards-membership" class="section__title">How Do I refund my exhibition ticket towards membership?</h2> </div> <div class="block-rich_text"><p data-block-key="mescm">If you take your ticket to any membership desk before visiting the exhibition, we can refund the value of your ticket towards Tate membership. Refunds are available for unused tickets to current or future exhibitions only, up to 30 days after the date on the ticket. To qualify for a refund, tickets must be received by Tate within 30 days of purchasing membership.</p></div> <div class="block-heading"><h2 id="online-shop-discount" class="section__title">Online Shop Discount</h2> </div> <div class="block-rich_text"><p data-block-key="molr6">Members can use their 10% discount* at <a href="https://shop.tate.org.uk/">Tate’s online shop</a> simply by <a href="https://shop.tate.org.uk/account">logging in</a>.</p><p data-block-key="fpuu0">See above for instructions on how to <a href="https://shop.tate.org.uk/passwordreset">reset your password</a>. To claim your 10% shop discount in gallery, just show your membership card at the checkout.</p><p data-block-key="ck46g"><i>*Courtesy of Tate Commerce, please note that your discount may not work on sale or clearance item</i></p></div> <div class="block-heading"><h2 id="cancelling-your-membership" class="section__title">Cancelling Your Membership</h2> </div> <div class="block-accordion"> <div class="accordion__container" data-accordion> <div class="accordion"> <div class="accordion__item"> <h2 id="how-do-i-cancel-my-membership" class="accordion__header"> <button id="h.how-do-i-cancel-my-membership-kgIz6" class="accordion__button" data-accordion-question aria-controls="c.how-do-i-cancel-my-membership-kgIz6" aria-expanded="false"> <span class="accordion__title"> How Do I Cancel My Membership? </span> </button> </h2> <div id="c.how-do-i-cancel-my-membership-kgIz6" data-accordion-answer class="accordion__content" aria-labelledby="h.how-do-i-cancel-my-membership-kgIz6" aria-hidden="true"> <div class="block-rich_text"><p data-block-key="i7xxi">Support from our Members has never been more important – you are part of a very special community that underpins everything we do.</p><p data-block-key="a94ce">If you would like to discuss options to reduce your membership type and cost, how often your fee is due, or cancel your membership, please send us an email at <a href="mailto:members@tate.org.uk">members@tate.org.uk</a>.</p></div> </div> </div> </div> </div> </div> </div> </div> </div> <footer class="container content-footer"> </footer> </article> </main> <div id="video-lightbox"> <div class="btn video-lightbox__close-btn">Close <i class="icon btn__icon icon--cross" role="button" tabindex="0"></i></div> <div class="article-body video-container"> <div class="container__inner"> <iframe src="" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe> </div> 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