카카오맵 | kakao 고객센터

<!DOCTYPE html> <html lang="ko"> <head> <meta id="kakaoCsContext"> <title>카카오맵 | kakao 고객센터</title> <link rel="icon" type="image/x-icon" href="/images/favicon/favicon.ico"> <script type="text/javascript"> function loadKcsWebFonts() { // const startDate = window.performance.now(); // console.log("#start load font.."); const contextPath = ""; const fontList = [{ fontFamily: "notoSans", fontWeight: "400", url: `${contextPath}/fonts/NotoSansKR-Regular.woff2`, }, { fontFamily: "notoSans", fontWeight: "500", url: `${contextPath}/fonts/NotoSansKR-Medium.woff2`, }, { fontFamily: "notoSans", fontWeight:"700", url: `${contextPath}/fonts/NotoSansKR-Bold.woff2` }, { fontFamily: "KakaoOTFBold", fontWeight: "700", url: `${contextPath}/fonts/KakaoOTFBold.woff2` }]; fontList.forEach(function ({ fontFamily, fontWeight, url }) { loadFont(fontFamily, fontWeight, url); }); // const endDate = window.performance.now(); // console.log("#complete load font..", endDate - startDate + "ms"); async function loadFont(fontFamily, fontWeight, url) { const font = new FontFace(fontFamily, `url(${url})`, { style: "normal", weight: fontWeight }); await font.load(); document.fonts.add(font); } } try { loadKcsWebFonts(); } catch (e) { console.error("#error load font.."); } </script> <link rel="stylesheet" href="/css/pc/common.css"> <link rel="stylesheet" href="/css/pc/custom.css"> <script type="text/javascript" src="/webjars/jquery/3.6.4/jquery.min.js"></script> <script type="text/javascript" src="/webjars/jquery-ui/1.13.2/jquery-ui.min.js"></script> <script type="text/javascript" src="/webjars/ua-parser-js/1.0.37/dist/ua-parser.min.js"></script>  <script type="text/javascript" src="//t1.daumcdn.net/tiara/js/v1/tiara.min.js"></script> <script type="text/javascript" src="/js/common/tiara/object.create.js"></script> <script type="text/javascript" src="/js/common/tiara/core.js"></script> <script type="text/javascript"> kcsWebTiara.init( "cs.kakao.com", false || false ? 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'220' : '248'; // 카카오 아레나; }; kcsWebCommon.getRequestURI = function () { return "\/service\/main"; }; kcsWebCommon.getAuthUrl = function () { return "https:\/\/auth.kakao.com"; }; kcsWebCommon.getAccountsUrl = function () { return "https:\/\/accounts.kakao.com"; }; </script> <script type="text/javascript" src="/js/pc/common/suggest.js"></script> <script type="text/javascript" src="/js/pc/service/main/index.js"></script> </head> <body> <div id="kakaoDirectLink" class="direct-link"> <a href="#kakaoCsContent">본문 바로가기</a> <a href="#kakaoCsHeader">메뉴 바로가기</a> </div> <div class="cs-container container-doc"> <div id="kakaoCsHeader"><div> <header class="doc-header"> <div class="inner_header"> <h1 class="doc-title"> <a href="/" class="link_logo"> <img src="/images/img_cs.png" class="img_cs" alt="카카오 고객센터"> </a> </h1> <div class="cs-header wrap_header"> <div class="box_language"> <button id="changeLangBtn" type="button" class="btn_language" aria-controls="kakaoCsLanguage" aria-expanded="false"> 한국어 <i class="ico_comm ico_open">더보기</i> </button> <ul id="kakaoCsLanguage" class="cs-language list_language"> <li><a href="/setLocale?locale=ko" class="link_language">한국어</a></li> <li><a href="/setLocale?locale=en" class="link_language">English</a></li> </ul> </div> <button id="loginBtn" type="button" class="btn_login">로그인</button> </div> </div> <div class="inner_breadcrumb header-breadcrumb"> <a class="link_navi bread-navi link_home" href="/"> <i class="ico_comm ico_home">홈</i> </a> <a class="link_navi bread-navi link_current current" href="/helps?service=101&locale=ko"> 카카오맵 </a> </div> </header> </div></div> <main id="kakaoCsContent" class="doc-main"> <div class="cs-service-main"> <div class="cont_intro"> <h2 class="tit_comm"> 카카오맵 <div class="wrap_symbol"> <img class="img_symbol" src="https://k.kakaocdn.net/www-img/dn/bAPOL4Ieuh3/VwGO8yblgMnMEKqhSmTVfK/lkagem1AXhS.png" alt=""> </div> </h2> <strong class="tit_comm">무엇을 도와드릴까요?</strong> <div class="cs-suggest wrap_search"> <label for="csSuggestInputText" class="screen_out">검색창, 검색어 입력 후 추천검색어는 방향키로 탐색 가능</label> <input id="csSuggestInputText" type="text" class="tf_search" data-max-count="4" placeholder="카카오맵의 궁금하신 점을 검색해 보세요." autocomplete="off" value=""> <button type="button" id="csSuggestResetBtn" class="btn_reset hide"> <i class="ico_comm ico_reset reset-icon">검색어 초기화</i> </button> <button type="button" id="csSuggestSearchBtn" class="btn_search"> <i class="ico_comm ico_search">검색</i> </button> <div class="cs-suggest-wrapper box_suggest"> <div class="cs-suggest-service-wrapper"> <ul id="csSuggestServiceList" class="list_service"></ul> <button id="csSuggestServiceCollBtn" type="button" class="btn_close"> 접기 <i class="ico_comm ico_close">서비스 메뉴 최소화</i> </button> <button id="csSuggestServiceExpandBtn" type="button" class="btn_more"> 더보기 <i class="ico_comm ico_more">서비스 메뉴 펼치기</i> </button> <input type="hidden" id="pageFrom" name="pageFrom" value="serviceHome"> <input type="hidden" id="suggestServiceId" value="101"> <input type="hidden" id="serviceName" value="카카오맵"> </div> <div class="cs-suggest-item-wrapper" tabindex="0"> <strong class="screen_out">추천 검색어 목록</strong> <div id="csSuggestItemList"></div> </div> </div> </div> </div> <div class="cont_cs"> <div class="inner_qa"> <h3><strong class="tit_sub">자주 묻는 질문</strong></h3> <ul id="serviceHelpfulHelpList" class="list_qa"> <li> <a class="link_qa help-item" href="/helps_html/1073186875"> [장소상세] 주소, 전화번호는 어떻게 복사(저장)하나요? <span class="btn_more btn-more"> <i class="ico_comm ico_more icon-more">더보기</i> </span> </a> </li> <li> <a class="link_qa help-item" href="/helps_html/1073186876"> [장소상세] 지하철역 시간표는 어디서 보나요? <span class="btn_more btn-more"> <i class="ico_comm ico_more icon-more">더보기</i> </span> </a> </li> <li> <a class="link_qa help-item" href="/helps_html/1073186877"> [장소상세] 즐겨찾기한 장소는 어디서 보나요? <span class="btn_more btn-more"> <i class="ico_comm ico_more icon-more">더보기</i> </span> </a> </li> <li> <a class="link_qa help-item" href="/helps_html/1073187743"> [장소상세] 즐겨찾기한 장소는 어디서 보나요? <span class="btn_more btn-more"> <i class="ico_comm ico_more icon-more">더보기</i> </span> </a> </li> <li> <a class="link_qa help-item" href="/helps_html/1073196288"> [장소상세] 장소에 등록된 후기를 삭제하고 싶어요. <span class="btn_more btn-more"> <i class="ico_comm ico_more icon-more">더보기</i> </span> </a> </li> <li> <a class="link_qa help-item" href="/helps_html/1073196289"> [장소상세] 장소에 등록된 후기를 삭제하고 싶어요. <span class="btn_more btn-more"> <i class="ico_comm ico_more icon-more">더보기</i> </span> </a> </li> <li> <a class="link_qa help-item" href="/helps_html/1073196290"> [장소상세] 장소의 상세페이지에 휴대전화번호를 등록하고 싶어요. <span class="btn_more btn-more"> <i class="ico_comm ico_more icon-more">더보기</i> </span> </a> </li> <li> <a class="link_qa help-item" href="/helps_html/1073196291"> [장소상세] 장소의 상세페이지에 휴대전화번호를 등록하고 싶어요. <span class="btn_more btn-more"> <i class="ico_comm ico_more icon-more">더보기</i> </span> </a> </li> <li> <a class="link_qa help-item" href="/helps_html/1073190099"> [장소상세] 장소에 대한 후기를 남기려면 어떻게 해야하나요? <span class="btn_more btn-more"> <i class="ico_comm ico_more icon-more">더보기</i> </span> </a> </li> <li> <a class="link_qa help-item" href="/helps_html/1073190101"> [장소상세] 장소에 대한 후기를 남기려면 어떻게 해야하나요? <span class="btn_more btn-more"> <i class="ico_comm ico_more icon-more">더보기</i> </span> </a> </li> </ul> </div> <div class="inner_cate"> <div class="box_cate"> <h3><strong class="tit_sub">카테고리별로 찾아보세요</strong></h3> <ul class="list_cate"> <li> <a class="link_cate" href="/helps?service=101&category=113">초기화면</a> </li> <li> <a class="link_cate" href="/helps?service=101&category=114">퀵탭</a> </li> <li> <a class="link_cate" href="/helps?service=101&category=115">검색</a> </li> <li> <a class="link_cate" href="/helps?service=101&category=116">장소상세</a> </li> <li> <a class="link_cate" href="/helps?service=101&category=117">즐겨찾기</a> </li> <li> <a class="link_cate" href="/helps?service=101&category=118">길찾기</a> </li> <li> <a class="link_cate" href="/helps?service=101&category=119">버스</a> </li> <li> <a class="link_cate" href="/helps?service=101&category=120">지하철노선도</a> </li> <li> <a class="link_cate" href="/helps?service=101&category=121">로드뷰/스토어뷰</a> </li> <li> <a class="link_cate" href="/helps?service=101&category=214">가입 및 로그인</a> </li> <li> <a class="link_cate" href="/helps?service=101&category=511">톡친구 위치공유</a> </li> <li> <a class="link_cate" href="/helps?service=101&category=573">마이페이지</a> </li> <li> <a class="link_cate" href="/helps?service=101&category=881">워치</a> </li> <li> <a class="link_cate" href="/helps?service=101&category=938">예약하기</a> </li> <li> <a class="link_cate" href="/helps?service=101&category=978">트렌드 랭킹</a> </li> </ul> </div> </div>  <div class="inner_help"> <h3><strong class="tit_sub">도움말을 통해 문제를 해결하지 못하셨나요?</strong></h3> <div class="wrap_help"> <a id="requestMailBtn" data-service-name="카카오맵" data-service="101" href="/requests?service=101" class="link_help"> <i class="ico_comm ico_mail">메일 문의하기 배너</i> <div class="info_help"> <strong class="tit_help"> 문의하기 <i class="ico_comm ico_more">더보기</i> </strong> <span class="txt_help">간편하게 메일로 답변을 받을 수 있어요.</span> </div> </a> </div> </div> </div> </div> </main> <div id="kakaoCsFooter"><div> <footer class="doc-footer"> <div class="inner_footer"> <div class="wrap_info"> <ul class="list_page"> <li> <a href="https://www.kakaocorp.com/page?lang=ko" class="link_page" target="_blank"> 회사소개 <span class="screen_out">(새창열림)</span> </a> </li> <li> <a href="https://www.kakao.com/policy/terms?lang=ko" class="link_page" target="_blank"> 이용약관 <span class="screen_out">(새창열림)</span> </a> </li> <li> <a href="https://www.kakao.com/policy/privacy?lang=ko" class="link_page" target="_blank"> <strong>개인정보처리방침</strong> <span class="screen_out">(새창열림)</span> </a> </li> <li> <a href="https://www.kakao.com/policy/oppolicy?lang=ko" class="link_page" target="_blank"> 운영정책 <span class="screen_out">(새창열림)</span> </a> </li> <li> <a href="https://www.kakao.com/policy/safeguard?lang=ko" class="link_page" target="_blank"> 청소년보호정책 <span class="screen_out">(새창열림)</span> </a> </li> <li> <a href="https://www.kakao.com/policy/right?lang=ko" class="link_page" target="_blank"> 권리침해신고안내 <span class="screen_out">(새창열림)</span> </a> </li> <li> <a href="https://www.kakao.com/notices?lang=ko" class="link_page" target="_blank"> 공지사항 <span class="screen_out">(새창열림)</span> </a> </li> </ul> <span class="txt_phone">카카오 고객센터 : 1577-3754</span> <a href="javascript:void(0);" id="kakaoArsLink" class="link_more" aria-controls="kakaoArsLayer" aria-expanded="false"> <span class="screen_out">카카오 고객센터 안내</span> <span>(상세보기)</span> <br> </a> <div id="kakaoArsLayer" class="layer_cs"> <div class="inner_layer"> <div class="layer_head"> <h2 class="tit_layer">카카오 고객센터 ARS 안내</h2> <span class="txt_ars">1577-3754</span> <span class="txt_sub">(유료)</span> </div> <div class="layer_body"> <em class="screen_out">ARS 문의 번호 안내</em> <ul class="list_content"> <li><span class="num_content">1번</span>카카오톡, 카카오계정, 카카오이모티콘 등 카카오 서비스 관련</li> <li><span class="num_content">2번</span>My 구독 서비스 정기결제, 환불 및 해지, 톡서랍 플러스, 이모티콘 플러스 상품 문의</li> <li><span class="num_content">3번</span>권리침해 및 유해게시물 긴급 신고</li> <li><span class="num_content">4번</span>보이는 ARS</li> </ul> <em class="screen_out">고객센터 운영 안내</em> <ul class="list_info"> <li> 카카오에서는 더욱 빠르고 편리한 상담을 제공하기 위해, Kakao 고객센터 홈페이지의 도움말과<br>카카오톡을 통한 상담을 운영하고 있습니다. </li> <li> 카카오톡 상단 검색창 > "카카오 고객센터" 채널<br> - 365일 24시간 챗봇 운영 - 평일 오전 10:00 ~ 18:30 상담톡 운영 </li> </ul> <button id="kakaoArsCloseBtn" type="button" class="btn_close"> <svg viewBox="0 0 17 17"> <g stroke-width="1"> <g transform="translate(-364.000000, -181.000000)" stroke="#000000" stroke-width="2"> <g transform="translate(16.000000, 162.000000)"> <g transform="translate(349.000000, 20.000000)"> <line x1="1.71115123e-13" y1="0" x2="15" y2="15"></line> <line x1="0" y1="15" x2="15" y2="2.56672684e-13"></line> </g> </g> </g> </g> </svg> <span class="screen_out">카카오 고객센터 안내 상세보기 레이어 닫기</span> </button> </div> </div> </div> <small class="txt_copy"> Copyright © <a href="https://www.kakaocorp.com/page?lang=ko" class="link_copy" target="_blank"> Kakao Corp. <span class="screen_out">(새창열림)</span> </a> All rights reserved. </small> </div> <div class="wrap_img"> <a href="https://webwatch.or.kr/Situation/WA_Situation.html?MenuCD=110" target="_blank"> <img src="/images/main/img_wa.png" class="img_footer" alt="WA 품질인증 마크"> <span class="screen_out">(새창열림)</span> </a> </div> </div> <div class="wrap_btn"> <button id="kakaoBackToTopBtn" type="button" class="btn_top"> <i class="ico_comm ico_top">페이지 상단으로 이동</i> </button> </div> </footer> </div></div> <div id="commonAlertModal" class="comm_layer type_submit" role="dialog" aria-modal="true"> <div class="inner_layer"> <div class="layer_head"> <strong class="screen_out">알림</strong> <button type="button" class="ico_comm btn_close common-alert-close-btn">닫기</button> </div> <div class="layer_body"> <em class="common-alert-title emph_submit"></em> <span class="common-alert-contents txt_sub"></span> <button type="button" class="btn_close common-alert-close-btn">확인</button> </div> </div> </div> <div></div> <input type="hidden" id="locale" value="ko"> </div> </body> </html>

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카카오맵 | kakao 고객센터