Service Delivery | UK Wide | Access To 10,000+ Vehicles

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class="primaryNavigationBar__dropDown__list nav_sub primaryNavigationBar__dropDown__list__space subheader2" style="display:none"> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="http://web.archive.org/web/20230506011100/https://nxts.nationalexpress.com/coach-hire/berkshire" class="primaryNavigationBar__dropDown__link">Coach hire in Berkshire</a></li> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="http://web.archive.org/web/20230506011100/https://nxts.nationalexpress.com/coach-hire/birmingham" class="primaryNavigationBar__dropDown__link">Coach hire in Birmingham</a></li> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="http://web.archive.org/web/20230506011100/https://nxts.nationalexpress.com/coach-hire/bournemouth" class="primaryNavigationBar__dropDown__link">Coach hire in Bournemouth</a></li> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a 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class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="http://web.archive.org/web/20230506011100/https://nxts.nationalexpress.com/coach-hire/kent" class="primaryNavigationBar__dropDown__link">Coach hire in Kent</a></li> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="http://web.archive.org/web/20230506011100/https://nxts.nationalexpress.com/coach-hire/leicester" class="primaryNavigationBar__dropDown__link">Coach hire in Leicester</a></li> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="http://web.archive.org/web/20230506011100/https://nxts.nationalexpress.com/coach-hire/london" class="primaryNavigationBar__dropDown__link">Coach hire in London</a></li> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="http://web.archive.org/web/20230506011100/https://nxts.nationalexpress.com/coach-hire/midlands" class="primaryNavigationBar__dropDown__link">Coach hire in 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class="primaryNavigationBar__dropDown__link">Coach hire in Sussex</a></li> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="http://web.archive.org/web/20230506011100/https://nxts.nationalexpress.com/coach-hire/wolverhampton" class="primaryNavigationBar__dropDown__link">Coach hire in Wolverhampton</a></li> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="http://web.archive.org/web/20230506011100/https://nxts.nationalexpress.com/coach-hire/worthing" class="primaryNavigationBar__dropDown__link">Coach hire in Worthing</a></li> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="http://web.archive.org/web/20230506011100/https://nxts.nationalexpress.com/coach-hire/european" class="primaryNavigationBar__dropDown__link">European coach hire</a></li> </ul> </div> <div class="col-sm-12 openNav"> <a class="primaryNavigationBar__subHeading 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Secure your coach hire by booking in advance </div> </div> <a href="http://web.archive.org/web/20230506011100/https://nxts.nationalexpress.com/blog/book-in-advance" class="nxdpa offerCard__link primaryButton primaryButton--blue"> Find out more </a> </div> </div> </div> </div> </li> <li itemprop="name" class="primaryNavigationBar__item"> <a href="/web/20230506011100/https://nxts.nationalexpress.com/business-solutions" class="pn-b primaryNavigationBar__link primaryNavigationBar__link--has-drop">Business solutions <i class="fa fa-caret-down" aria-hidden="true"></i></a> <div class="primaryNavigationBar__dropDown"> <div class="col-md-4 mainlink"> <div class="col-sm-12 openNav"> <a class="primaryNavigationBar__subHeading">Transport solutions <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="primaryNavigationBar__dropDown__list nav_sub primaryNavigationBar__dropDown__list__space subheader1" style="display:block"> <li itemprop="name" 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class="col-sm-12 openNav"> </div> <div class="col-sm-12 openNav"> </div> <div class="col-sm-12"> <a href="/web/20230506011100/https://nxts.nationalexpress.com/school-coach-hire" class="primaryNavigationBar__dropDown__explore textOffer__link">All education <i class="fa fa-arrow-right" aria-hidden="true"></i></a> </div> </div> <div class="col-md-8"> <div class="offerCard offerCard--tall offerCard--has-bg lazy_click" data-src="/web/20230506011100oe_/https://nxts.nationalexpress.com/media/9856/school-pack-download-image.png"> <div class="offerCard__overlay"></div> <div class="podTint" style="display: block; background-color: #0d2737; width: 100%; height: 100%;position: absolute; opacity: 0.1; z-index:1;"> </div> <div class="offerCard__content"> <div class="container"> <div class="offerCard__title" style="z-index:2"> Read our school's pack </div> <div class="offerCard__subtitle" style="z-index:2"> Bespoke school transport solutions </div> </div> <a 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container"> <ul class="breadcrumb" itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a class="breadcrumb-item breadcrumb-home" itemprop="item" href="http://web.archive.org/web/20230506011100/https://nxts.nationalexpress.com/"> <span itemprop="name">Home</span> </a> <meta itemprop="position" content="1"/> <span class="divider"></span> </li> <li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a class="breadcrumb-item" itemprop="item" href="http://web.archive.org/web/20230506011100/https://nxts.nationalexpress.com/about-us"> <span itemprop="name">About Us</span> </a> <meta itemprop="position" content="2"/> <span class="divider"></span> </li> <li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a class="breadcrumb-item active" itemprop="item" href="http://web.archive.org/web/20230506011100/https://nxts.nationalexpress.com/about-us/service-delivery"> <span itemprop="name">Service Delivery</span> </a> <meta itemprop="position" content="3"/> </li> </ul> <div class="row"> <div class=""> <div data-group-name="" data-title="intro" data-role="container" class="--container-full-width container__clear"> <div class="--container-100 row" style="margin:0 5px"> <div class="sectionGroup__block"> <div class="sectionGroup__block__summary"> <h2>We have enhanced the way we deliver our coach hire solutions</h2> <p><strong><a rel="noopener noreferrer" data-udi="umb://media/56f92285ef8e4a24975228f6db15647e" href="/web/20230506011100/https://nxts.nationalexpress.com/media/6805/nets-terms-conditions-november-2021.pdf" target="_blank" title="NETS Terms & Conditions November 2021.pdf">Please see our updated Terms and Conditions here</a></strong></p> <p>Our updated terms and conditions outline the new way in which we will be delivering our coach hire solutions. We have enhanced our internal processes to offer you two distinct services when booking coach hire which includes: a detailed pre-planning stage (Sourcing Booking Service), followed by the fulfilment of your hire (Travel Service). </div> </div> </div> </div> </div> <div class=""> <div data-group-name="" data-title="accordians" data-role="container" class="--container-full-width container__clear"> <div class="--container-100 row" style="margin:0 5px"> <div class="sectionGroup__block no-gaps sectionGroup__block__accordion ungrouped--accordion hasNoSubLabel" data-group-name="" data-open-this-tab="False"> <div class="sectionGroup__block--accordion--new--grey bus--accordion--grey "> <h3 class="sectionGroup__block__accordion__title"> Sourcing Booking Service <button class="sectionGroup__block__accordion__icon accordion--arrow "> <i class="accordionIcon fa fa-caret-down" aria-hidden="true"></i> </button> </h3> <div class="sectionGroup__block__accordion__text"> <p>This is the pre-planning stage is around journey planning, compliance and sourcing of vehicle. This will include the following services, which will be completed upon the acceptance of your bookings: –</p> <p>1. A detailed itinerary including driver plan<br/>2. Pick-up and drop off locations (confirmation of a suitable location based on hirer requirement)<br/>3. The routes following route risk assessments and reviews to ensure no access restrictions<br/>4. Vehicle details including vehicle facilities (e.g. Wi-Fi, toilet, tables etc.)<br/>5. Operator information following engineering and safety checks (the hirer has the right to reject the proposed operator and request an alternative)<br/>6. Journey timings including any required stops to comply with driver legal rest periods<br/>7. A named point of contact who will be available to assist with any query regarding the hire<br/>8. The Customer Charter (which includes contingency management – in the event of a service failure we will identify a suitable alternative delivery solution to ensure that the hire is fulfilled to the required standard)</p> <p>The pre-planning stage (Sourcing Booking Service) can be purchased separately and equates to 20% of the price quoted by your Dedicated Travel Consultant.</p> </div> </div> </div> <div class="sectionGroup__block no-gaps sectionGroup__block__accordion ungrouped--accordion hasNoSubLabel" data-group-name="" data-open-this-tab="False"> <div class="sectionGroup__block--accordion--new--grey bus--accordion--grey "> <h3 class="sectionGroup__block__accordion__title"> Travel Service <button class="sectionGroup__block__accordion__icon accordion--arrow "> <i class="accordionIcon fa fa-caret-down" aria-hidden="true"></i> </button> </h3> <div class="sectionGroup__block__accordion__text"> <p>This is the delivery of your hire. The Travel Service stage is optional, and should you not wish to complete your coach hire experience with National Express Transport Solutions you have the ability to source another transport solution.*</p> <p><br/>To learn more about our service enhancement please call our team on <strong><a style="color: #10364d;" href="tel:08452579845" class="InfinityNumber">0845 257 9845</a></strong><span> </span>or to make use of our enhanced service enquire today using <strong><a data-udi="umb://document/965b53fbb11542ff9efc2e793825f9c9" href="http://web.archive.org/web/20230506011100/https://nxts.nationalexpress.com/get-a-quote" title="Get a quote">our quick quote form</a></strong>.</p> <p>*Please note charges will apply if the Travel service is cancelled within 7 days of the date of travel. 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} } @media (min-width: 562px) { .hero--has-float-planner #discourage-div { bottom: -142px; } } @media (min-width: 768px) { .hero--has-float-planner #discourage-div { bottom: -149px; width: 100%; } } @media (min-width: 992px) { .hero--has-float-planner #discourage-div { bottom: -146px; width: 95%; } } @media (min-width: 1278px) { .hero--has-float-planner #discourage-div { bottom: -122px; width: 95%; } } @media (min-width: 1650px) { .hero--has-float-planner #discourage-div { bottom: -122px; width: 95%; } } </style> <script> let header__logo = document.querySelector('.headerPrimary__logo img'); header__logo.setAttribute('width', '296'); header__logo.setAttribute('height', '65'); let top_usps = document.querySelectorAll('div[data-title="USPs"] .textOffer img.iconpod-img'); top_usps.forEach((img) => { img.setAttribute('width', '90'); img.setAttribute('height', '90'); }); let iconpod_imgs = document.querySelectorAll('div[data-title="USPs"] img'); iconpod_imgs.forEach((img) => { img.setAttribute('width', '100'); img.setAttribute('height', '100'); }); let homepage_logos = document.querySelectorAll('div[data-title="logos"] img'); homepage_logos.forEach((img) => { img.setAttribute('width', '130'); img.setAttribute('height', '42'); }); let footer__logo = document.querySelector('.brand__logo img'); footer__logo.setAttribute('width', '220'); footer__logo.setAttribute('height', '63'); </script> <script> /* Dynamic Accordion Titles */ let resize_accordions = () => { let closed_accordions = document.querySelectorAll(".sectionGroup__block__accordion"); closed_accordions.forEach( (accordion) => { let accordion_btn = accordion.querySelector(".sectionGroup__block__accordion__icon.accordion--arrow"); let accordion_btn_height = accordion_btn.offsetHeight; accordion.style.maxHeight = accordion_btn_height + "px"; }); } window.addEventListener("load", resize_accordions); window.addEventListener("resize", resize_accordions); </script> <script type="text/javascript" src="/web/20230506011100js_/https://nxts.nationalexpress.com/_Incapsula_Resource?SWJIYLWA=719d34d31c8e3a6e6fffd425f7e032f3&ns=1&cb=887399206" async></script></body> </html>

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