CINXE.COM

Governance

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To this end, members of AMC Institute agree to:</span></p> <ul> <li><span style="font-size: 16px;">Place the interests of clients and prospective clients ahead of their own;</span></li> <li><span style="font-size: 16px;">Maintain independence of thought and action;</span></li> <li><span style="font-size: 16px;">Hold affairs of the clients in strict confidence;</span></li> <li><span style="font-size: 16px;">Strive to improve the professional skills of their staffs;</span></li> <li><span style="font-size: 16px;">Observe and advance professional standards of association management;</span></li> <li><span style="font-size: 16px;">Uphold the honor and dignity of the industry;</span></li> <li><span style="font-size: 16px;">Accept from staff members no less than the highest standards of professional conduct.</span></li> </ul> <p><span style="font-size: 16px;">In recognition of the public interest and their obligation to the industry, AMC Institute members and their staffs have agreed to comply with the following articles:</span></p> <h2><span style="color: #1d5782; font-size: 28px;">Basic Responsibilities to Clients</span></h2> <span style="font-size: 16px;">We will place the interests of clients ahead of our own and serve them with integrity, competence and independence. We will assume an independent position with each client, making certain that advice to clients is based on impartial consideration of pertinent facts and responsible opinions.</span><br /><br /><span style="font-size: 16px;">We will guard as confidential all information concerning the affairs of clients that we gather during the course of professional engagements. We will not take personal, financial or other advantage of material or information coming to our attention as a result of our relationship with clients; nor will we provide the basis on which others might take such advantage.</span><br /><br /><span style="font-size: 16px;">We will not serve two or more competing clients, or clients in any known adversarial relationship, without their knowledge and consent. Under certain circumstances we recognize that an adversarial relationship may be such that service to a client is inappropriate and we would have to discontinue our relationship.</span><br /><br /><span style="font-size: 16px;">We will inform clients of any relationships, circumstances or interests that might influence our judgment of the objectivity of our services.</span><br /><br /><span style="font-size: 16px;">As members of AMC Institute we will share with our colleagues' innovations that contribute to the enhancement of association management company operations. We will not knowingly, without a client's permission, share data, procedures, materials or techniques that are the property of the client.</span><br /><br /> <h2>Client Arrangements</h2> <p><span style="font-size: 16px;">We will accept only those engagements we are qualified to undertake and which we believe will provide tangible benefits to clients. We will assign personnel qualified by knowledge, experience and character to provide effective service. A principal of the firm will be responsible for the firm's performance.</span><br /><br /><span style="font-size: 16px;">We will, before accepting an engagement, confer with the prospective client in sufficient detail and gather sufficient facts to gain an adequate understanding of the client's needs. The preliminary exploration will be conducted confidentially, on terms and conditions agreed upon by the member and the prospective client.</span><br /><br /><span style="font-size: 16px;">We will make certain that the client received a written proposal that outlines the objectives, scope and estimated fees or fee basis for proposed service. After a relationship with a client has been established, we will discuss with them any significant changes in the nature, scope, timing, fees or any modifications to the relationship before acting.</span><br /><br /><span style="font-size: 16px;">We will serve each client on an individual basis, maintaining each association's independence.</span><br /><br /><span style="font-size: 16px;">We will not serve a client under terms or conditions that might impair our objectivity, independence or integrity. We will reserve the right to withdraw from a relationship if conditions beyond our control develop to interfere with the successful conduct of the engagement.</span><br /><br /></p> <h2>Client Fees and Charges</h2> <p><span style="font-size: 16px;">Determination of fees requires consideration of many factors including the nature of the services performed; the time required; the management firm's experience, ability and reputation; the degree of responsibility assumed; and the benefits that accrue to the client. We will charge fees that are commensurate with these factors.</span><br /><br /><span style="font-size: 16px;">We will clearly set forth the nature and scope of all fees, charges, expenses and other costs to be charged to a client prior to accepting an engagement.</span><br /><br /><span style="font-size: 16px;">We will maintain client funds separately from our own and from those of other clients.</span><br /><br /><span style="font-size: 16px;">We will not incur fees, charges, expenses, other costs or financial commitments beyond the policies and budgets of our clients without their prior approval.</span><br /><br /><span style="font-size: 16px;">We will not accept commissions or rebates of any type on products or services purchased for our clients without informing them of our policy in advance.</span></p> <h2><span style="color: #1d5782; font-size: 28px;">The Industry Obligation</span></h2> <p><span style="font-size: 16px;">In order to promote the highest quality of performance in the operation of association management companies, AMC Institute member firms pledge to assume leadership responsibility for the enhancement of the independent investor-owned association management company industry.</span><br /><br /></p> <h2>Basic Responsibilities to Our Industry</h2> <p><span style="font-size: 16px;">We will strive to advance and protect the standards of the association management company industry. We will strive to improve our knowledge, skills and techniques, and will make available to our clients the benefits of our professional attainments.</span><br /><br /><span style="font-size: 16px;">We recognize our responsibilities to our clients, to the public interest and to our industry to contribute to the development and understanding of better ways to manage associations. By reasons of education, experience and broad contact with a variety of associations, management companies are especially qualified to recognize opportunities for improving the management of these groups and recognize an obligation to share knowledge with colleagues in the industry.</span><br /><br /><span style="font-size: 16px;">We will regularly evaluate the quality of the work done by our staff to assure consistent professional quality.</span><br /><br /><span style="font-size: 16px;">If we are approached by employees of a client's members or of other management firms regarding employment in our firm, or in that of a client, we will handle each incidence in a way which will be legally correct as well as equitable to all parties.</span><br /><br /><span style="font-size: 16px;">We will not solicit employees of a client's members for employment by us or by others, except with the consent of the client.</span><br /><br /><span style="font-size: 16px;">We will administer the internal and external affairs of our firm in the best interest of our industry.</span><br /><br /><span style="font-size: 16px;">We will not advertise our services in a manner that is derogatory to the dignity or integrity of our industry.</span><br /><br /><span style="font-size: 16px;">We will strive to broaden public understanding of the association management industry's role. By doing so, association management companies will inspire confidence and garner support, further establishing their important function in today's society.</span><br /><br /><span style="font-size: 16px;">We will conduct ourselves so as to reflect credit on the industry and to inspire the respect and trust of clients and the public. 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