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title="Confidentiality" role="menuitem" class="inline-nav-link" href="https://www.nclap.org/confidentiality/" itemprop="url" tabindex="0">Confidentiality</a></li> <li id="menu-item-399" role="none" class="mobile-only menu-item menu-item-type-post_type menu-item-object-page menu-item-399 inline-nav-item" itemprop="name"><a title="Contact" role="menuitem" class="inline-nav-link" href="https://www.nclap.org/contact/" itemprop="url" tabindex="0">Contact</a></li> </ul> </nav> </div> </header> <main class="main"> <section class="hero interior with-image"> <div class="container"> <div class="hero-content"> <h1 class="page-title">Accessibility</h1> </div> </div> <div class="hero-image"><img width="2560" height="508" src="https://www.nclap.org/wp-content/uploads/2024/07/accessibility-hero@2x-scaled.webp" class="attachment-full size-full" alt="" loading="eager" decoding="async" fetchpriority="high" srcset="https://www.nclap.org/wp-content/uploads/2024/07/accessibility-hero@2x-scaled.webp 2560w, https://www.nclap.org/wp-content/uploads/2024/07/accessibility-hero@2x-300x60.webp 300w, https://www.nclap.org/wp-content/uploads/2024/07/accessibility-hero@2x-1170x232.webp 1170w, https://www.nclap.org/wp-content/uploads/2024/07/accessibility-hero@2x-768x153.webp 768w" sizes="(max-width: 2560px) 100vw, 2560px" /></div></section> <div class="main-content accessibility clearfix"> <div class="section-components"> <section class="section content-section"> <div class="is-grid content-grid image-right"> <div class="content-grid-column content-flow"> <h2 class="section-title">Accessibility</h2> <div class="content-flow"><p>NC LAP has designed, developed, and regularly monitors our website to support functional accessibility and applicable WCAG 2.1 A & AA guidelines. We optimized this website with the assistance of our expert Section 508 and ADA web compliance audit teams which include WCAG experts with disabilities utilizing the following assistive technologies, browsers, and devices:</p> </div> </div> <div class="content-grid-media"><img width="768" height="512" src="https://www.nclap.org/wp-content/uploads/2024/07/accessibility-1@2x-768x512.webp" class="attachment-medium_large size-medium_large" alt="" decoding="async" srcset="https://www.nclap.org/wp-content/uploads/2024/07/accessibility-1@2x-768x512.webp 768w, https://www.nclap.org/wp-content/uploads/2024/07/accessibility-1@2x-300x200.webp 300w, https://www.nclap.org/wp-content/uploads/2024/07/accessibility-1@2x.webp 1110w" sizes="(max-width: 768px) 100vw, 768px" /></div> </div> </section> <section class="section callouts-section pad-top-zero listed-callouts"> <div class="container"> <div class="callouts-grid is-grid center-callouts"> <div class="callout"> <div class="callout-item"> <div class="callout-item-content"> <h3 class="heading-title">Assistive Technologies</h3> <ul> <li>Screen readers</li> <li>Screen magnifiers</li> <li>Speech recognition software</li> <li>Keyboard and alternative input devices</li> <li>High contrast mode, etc.</li> </ul> </div> </div> </div> <div class="callout"> <div class="callout-item"> <div class="callout-item-content"> <h3 class="heading-title">Browsers</h3> <ul> <li>Chrome Version 86</li> <li>Safari Version 14</li> <li>Edge Version 86</li> <li>Firefox Version 82</li> </ul> </div> </div> </div> <div class="callout"> <div class="callout-item"> <div class="callout-item-content"> <h3 class="heading-title">Devices</h3> <ul> <li>Desktop</li> <li>Tablet</li> <li>Smartphone</li> </ul> </div> </div> </div> </div> </div> </section> <section class="section callouts-section section-pale icon-callouts two-column-callouts"> <div class="container"> <h2 class="section-title text-center">Support of WCAG 2.1 POUR Principles</h2> <div class="section-content content-flow"><p style="text-align: center;">This website supports the W3C WCAG POUR principles, which create the functional accessibility necessary for people with visual, auditory, mobility, and cognitive disabilities to access website content:</p> </div> <div class="callouts-grid is-grid center-callouts"> <div class="callout"> <div class="callout-item"> <div class="callouts-item-image"><img width="48" height="48" src="https://www.nclap.org/wp-content/uploads/2024/05/icon-1.svg" class="attachment-medium_large size-medium_large" alt="" decoding="async" /></div> <div class="callout-item-content"> <h3 class="heading-title">Perceivable</h3> <p>Information and user interface components must be presentable to users in ways they can perceive. This means that users must be able to perceive the information being presented (it can’t be invisible to all their senses).</p> </div> </div> </div> <div class="callout"> <div class="callout-item"> <div class="callouts-item-image"><img width="47" height="47" src="https://www.nclap.org/wp-content/uploads/2024/05/icon-2.svg" class="attachment-medium_large size-medium_large" alt="" decoding="async" /></div> <div class="callout-item-content"> <h3 class="heading-title">Operable</h3> <p>User interface components and navigation must be operable. This means that users must be able to operate the interface (the interface cannot require interaction that a user cannot perform).</p> </div> </div> </div> <div class="callout"> <div class="callout-item"> <div class="callouts-item-image"><img width="47" height="47" src="https://www.nclap.org/wp-content/uploads/2024/05/icon-3.svg" class="attachment-medium_large size-medium_large" alt="" decoding="async" loading="lazy" /></div> <div class="callout-item-content"> <h3 class="heading-title">Understandable</h3> <p>Information and the operation of user interface must be understandable. This means that users must be able to understand the information as well as the operation of the user interface (the content or operation cannot be beyond their understanding).</p> </div> </div> </div> <div class="callout centered"> <div class="callout-item"> <div class="callouts-item-image"><img width="47" height="47" src="https://www.nclap.org/wp-content/uploads/2024/05/icon-4.svg" class="attachment-medium_large size-medium_large" alt="" decoding="async" loading="lazy" /></div> <div class="callout-item-content"> <h3 class="heading-title">Robust</h3> <p>Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies. This means that users must be able to access the content as technologies advance (as technologies and user agents evolve, the content should remain accessible).</p> </div> </div> </div> </div> </div> </section> <section class="section callouts-section icon-callouts"> <div class="container"> <h2 class="section-title text-center">Website Accessibility Questions and Accommodation</h2> <div class="section-content content-flow"><p style="text-align: center;">We take seriously our opportunity to make our information, programs, services, and opportunities accessible for everyone, regardless of disability status. If you have any issue with the accessibility of our website or would like to make a recommendation on ways we can be more accessible, please contact us at:</p> </div> <div class="callouts-grid is-grid center-callouts"> <div class="callout"> <div class="callout-item"> <div class="callouts-item-image"><img width="48" height="48" src="https://www.nclap.org/wp-content/uploads/2024/07/icon-hours.svg" class="attachment-medium_large size-medium_large" alt="" decoding="async" loading="lazy" /></div> <div class="callout-item-content"> <h3 class="heading-title">Office Hours</h3> <p>Monday – Friday<br /> 8:30 a.m. to 5:00 p.m. EST</p> </div> </div> </div> <div class="callout"> <div class="callout-item"> <div class="callouts-item-image"><img width="48" height="35" src="https://www.nclap.org/wp-content/uploads/2024/07/icon-email.svg" class="attachment-medium_large size-medium_large" alt="" decoding="async" loading="lazy" /></div> <div class="callout-item-content"> <h3 class="heading-title">Email</h3> <p><a href="mailto:info@nclap.org">info@nclap.org</a></p> </div> </div> </div> <div class="callout"> <div class="callout-item"> <div class="callouts-item-image"><img width="46" height="46" src="https://www.nclap.org/wp-content/uploads/2024/07/icon-phone.svg" class="attachment-medium_large size-medium_large" alt="" decoding="async" loading="lazy" /></div> <div class="callout-item-content"> <h3 class="heading-title">Phone</h3> <p>Charlotte Office:<br /> <a href="tel:7045039695">(704) 503-9695</a></p> </div> </div> </div> <div class="callout centered"> <div class="callout-item"> <div class="callouts-item-image"><img width="44" height="48" src="https://www.nclap.org/wp-content/uploads/2024/07/icon-address.svg" class="attachment-medium_large size-medium_large" alt="" decoding="async" loading="lazy" /></div> <div class="callout-item-content"> <h3 class="heading-title">Address</h3> <p>312 Rensselaer Ave. #100<br /> Charlotte, NC 28203</p> </div> </div> </div> </div> </div> </section> </div> </div> </main> <footer class="footer"> <section class="section cta-section section-light-alt"> <div class="container text-center"> <h2 class="section-title">Get in Touch</h2> <div class="content-flow"><p>Ready to get started or simply have some questions? Reach out to the LAP Counselor who covers your area. Office hours are M-F (9:00-5:00) and in-person consultations are by appointment only. All communications with LAP staff are strictly confidential.</p> </div> <div class="section-ctas"> <a href="https://www.nclap.org/contact/" class="button" title="Contact Us">Contact Us</a> </div> </div> </section> <section class="section footer-notice"> <div class="container"> <p>If you are having a mental health crisis or having thoughts of harming yourself or others, please call 911 or go to your nearest emergency room.</p> <p>Dial 988 for the Suicide and Crisis Lifeline <a href="https://988lifeline.org/" target="_blank" rel="noopener">988lifeline.org</a>. 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