Asynchronous communication software for business

<!DOCTYPE html> <html lang="en" dir="ltr"><head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta http-equiv="X-UA-Compatible" content="ie=edge"> <title>Asynchronous communication software for business</title> <meta name="description" content="Choose a true omnichannel communication platform that fits into every schedule & time zone. Integrate with 200+ apps and handle all messages in one place."> <link rel="canonical" href="https://www.livechat.com/asynchronous-communication/"> <link rel="alternate" hreflang="en" href="https://www.livechat.com/asynchronous-communication/" /> <script type="application/ld+json"> { "@context": "https://schema.org", "@graph":[{"@type":"Organization","address":[{"@type":"PostalAddress","addressCountry":"US","addressLocality":"Boston","addressRegion":"Massachusetts","postalCode":"02110","streetAddress":"101 Arch Street, 8th Floor"},{"@type":"PostalAddress","addressCountry":"PL","addressLocality":"Wroc艂aw","addressRegion":"dolno艣l膮skie","postalCode":"53-033","streetAddress":"Zwyci臋ska 47"}],"brand":{"description":"Secure \u0026 user-friendly web communication app. Join over 37,000+ companies from 150 countries that use LiveChat. Try now, chat for free!","name":"LiveChat","url":"https://www.livechat.com"},"contactPoint":{"@type":"ContactPoint","areaServed":"Worldwide","availableLanguage":"English","contactType":"Customer Support"},"description":"AI-powered technology for customer service software","logo":"https://www.livechat.com/icon-512.png","name":"Text, Inc.","sameAs":["https://www.facebook.com/livechat","https://www.instagram.com/livechat/","https://www.linkedin.com/company/livechat/","https://www.pinterest.com/livechat/","https://x.com/TextPlatform","https://www.wikidata.org/wiki/Q6658155","https://en.wikipedia.org/wiki/Text_(company)","https://www.youtube.com/@text_official"],"subOrganization":{"@type":"Product","aggregateRating":{"@type":"AggregateRating","bestRating":"5","ratingCount":"1675","ratingValue":"4.6","reviewCount":"1675","worstRating":"1"},"name":"LiveChat","offers":{"@type":"AggregateOffer","highPrice":"59","lowPrice":"0","offerCount":"8","priceCurrency":"USD"},"sameAs":["https://www.facebook.com/livechat","https://www.instagram.com/livechat/","https://www.linkedin.com/company/livechat/","https://www.pinterest.com/livechat/","https://x.com/livechat","https://www.wikidata.org/wiki/Q1763653","https://en.wikipedia.org/wiki/LiveChat","https://www.youtube.com/livechat"],"url":"https://www.livechat.com"},"url":"https://text.com"},{"@type":"WebPage","description":"Choose a true omnichannel communication platform that fits into every schedule \u0026 time zone. Integrate with 200+ apps and handle all messages in one place.","name":"Asynchronous communication software for business","url":"https://www.livechat.com/asynchronous-communication/"},{"@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","item":"https://www.livechat.com","name":"Home","position":1},{"@type":"ListItem","item":"https://www.livechat.com/asynchronous-communication/","name":"Asynchronous communication software for business","position":2}]}]} </script> <link rel="sitemap" type="application/xml" title="Sitemap" href="/sitemap.xml"> <link rel="icon" href="/favicon.ico"> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="Asynchronous communication software for business" /> <meta property="og:description" content="Choose a true omnichannel communication platform that fits into every schedule & time zone. Integrate with 200+ apps and handle all messages in one place." /> <meta property="og:url" content="https://www.livechat.com/asynchronous-communication/" /> <meta property="og:site_name" content="LiveChat" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:description" content="Choose a true omnichannel communication platform that fits into every schedule & time zone. Integrate with 200+ apps and handle all messages in one place." /> <meta name="twitter:title" content="Asynchronous communication software for business" /> <meta name="twitter:site" content="@LiveChat" /> <meta property="og:image" content="https://www.livechat.com/asynchronous-communication/og-image.e6cf67c947d4d00d66044d9a853025d63265443220851f7153dce50d38bcd9b7.png" /> <meta name="twitter:image" content="https://www.livechat.com/asynchronous-communication/og-image.e6cf67c947d4d00d66044d9a853025d63265443220851f7153dce50d38bcd9b7.png" /> <script src="https://cdn.livechatinc.com/partners/tracking/track.js" async></script> <script> if ( typeof window.__PRERENDER_INJECTED === "undefined" ) { (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-M6FDC2X'); } </script> <link rel="preload" as="style" href="/dist/css/main.a7d7672955176c1f8276061c87773731725216b7b6b19dedddacbea61e57cc9a.css"> <link rel="stylesheet" href="/dist/css/main.a7d7672955176c1f8276061c87773731725216b7b6b19dedddacbea61e57cc9a.css"> <script src="https://tag.clearbitscripts.com/v1/pk_f4416cc27c888d4829d81383402d5730/tags.js" async></script> <script>!function(e){var n="https://s.go-mpulse.net/boomerang/";if("False"=="True")e.BOOMR_config=e.BOOMR_config||{},e.BOOMR_config.PageParams=e.BOOMR_config.PageParams||{},e.BOOMR_config.PageParams.pci=!0,n="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8L66E-G78CE-AA2C4-Y3KRA-CM3E6",function(){function e(){if(!o){var e=document.createElement("script");e.id="boomr-scr-as",e.src=window.BOOMR.url,e.async=!0,i.parentNode.appendChild(e),o=!0}}function t(e){o=!0;var n,t,a,r,d=document,O=window;if(window.BOOMR.snippetMethod=e?"if":"i",t=function(e,n){var t=d.createElement("script");t.id=n||"boomr-if-as",t.src=window.BOOMR.url,BOOMR_lstart=(new Date).getTime(),e=e||d.body,e.appendChild(t)},!window.addEventListener&&window.attachEvent&&navigator.userAgent.match(/MSIE [67]\./))return window.BOOMR.snippetMethod="s",void t(i.parentNode,"boomr-async");a=document.createElement("IFRAME"),a.src="about:blank",a.title="",a.role="presentation",a.loading="eager",r=(a.frameElement||a).style,r.width=0,r.height=0,r.border=0,r.display="none",i.parentNode.appendChild(a);try{O=a.contentWindow,d=O.document.open()}catch(_){n=document.domain,a.src="javascript:var d=document.open();d.domain='"+n+"';void(0);",O=a.contentWindow,d=O.document.open()}if(n)d._boomrl=function(){this.domain=n,t()},d.write("<bo"+"dy onload='document._boomrl();'>");else if(O._boomrl=function(){t()},O.addEventListener)O.addEventListener("load",O._boomrl,!1);else if(O.attachEvent)O.attachEvent("onload",O._boomrl);d.close()}function a(e){window.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!window.BOOMR||!window.BOOMR.version&&!window.BOOMR.snippetExecuted){window.BOOMR=window.BOOMR||{},window.BOOMR.snippetStart=(new Date).getTime(),window.BOOMR.snippetExecuted=!0,window.BOOMR.snippetVersion=12,window.BOOMR.url=n+"8L66E-G78CE-AA2C4-Y3KRA-CM3E6";var i=document.currentScript||document.getElementsByTagName("script")[0],o=!1,r=document.createElement("link");if(r.relList&&"function"==typeof r.relList.supports&&r.relList.supports("preload")&&"as"in r)window.BOOMR.snippetMethod="p",r.href=window.BOOMR.url,r.rel="preload",r.as="script",r.addEventListener("load",e),r.addEventListener("error",function(){t(!0)}),setTimeout(function(){if(!o)t(!0)},3e3),BOOMR_lstart=(new Date).getTime(),i.parentNode.appendChild(r);else t(!1);if(window.addEventListener)window.addEventListener("load",a,!1);else if(window.attachEvent)window.attachEvent("onload",a)}}(),"".length>0)if(e&&"performance"in e&&e.performance&&"function"==typeof e.performance.setResourceTimingBufferSize)e.performance.setResourceTimingBufferSize();!function(){if(BOOMR=e.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var n=""=="true"?1:0,t="",a="bdpnbet4tppjwz2b5lya-f-69a1988ce-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,o={"ak.v":"39","ak.cp":"940527","ak.ai":parseInt("603696",10),"ak.ol":"0","ak.cr":0,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"e1b6871","ak.r":6099,"ak.a2":n,"ak.m":"b","ak.n":"essl","ak.bpcip":"8.222.208.0","ak.cport":58312,"ak.gh":"124.155.222.130","ak.quicv":"","ak.tlsv":"tls1.2","ak.0rtt":"","ak.0rtt.ed":"","ak.csrc":"-","ak.acc":"bbr","ak.t":"1732373232","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==Pg1WZ7tgkKuDs4v19XfOjhO6QGrdakg9x0IfGClrZ32p3sy6mHN6uOFj+mSVtFxLWHHMsZsjUamFn7mNz9B1CaYRbD2F2NkqJxl8K1VGD0MnzRa+/0wRWU0967NFEYJYHiNtGugkc3ay+/lf11f2btXJzMewORS/Yp6mLJzUebT0gRT274kAF7PyBJDs+4yO9P1IkB2C+SoadhRpKvtw+W/okbK7k54hHZBUvk9QpWs5hXWUzWLnSpsM9MeqrCLOJCezuUIFO2kGR7sqMlUfl8YEBT/dY6NirO7LmUYtaWvLyKzvtRWFQNeWoBU959gM9nIyT3ZqE4z1MvlFJpGA5xbvvd5Yi2m1uwgikdPpgBAx80hR0fQJ9+3Br4vAipjIMALjx8YQyvIw5gHT3UYec+GIlQO/PckYIw+MmOhOP1k=","ak.pv":"43","ak.dpoabenc":"","ak.tf":i};if(""!==t)o["ak.ruds"]=t;var r={i:!1,av:function(n){var t="http.initiator";if(n&&(!n[t]||"spa_hard"===n[t]))o["ak.feo"]=void 0!==e.aFeoApplied?1:0,BOOMR.addVar(o)},rv:function(){var e=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.0rtt.ed","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(e)}};BOOMR.plugins.AK={akVars:o,akDNSPreFetchDomain:a,init:function(){if(!r.i){var e=BOOMR.subscribe;e("before_beacon",r.av,null,null),e("onbeacon",r.rv,null,null),r.i=!0}return this},is_complete:function(){return!0}}}}()}(window);</script></head> <body> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M6FDC2X" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <div class="b--u-py-1 u-bg-accent c-announcement u-hidden" data-controller="announcement" data-namespace="website-livechat"> <div class="o-container u-relative"> <p class="b--u-text-2xs u-text-black u-maxw-6 u-flex u-items-center u-justify-center u-mx-auto u-mb-0 u-relative"> <svg class="u-basis-1 sm:u-basis-auto" width="21" height="21" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.5 2l2.3 2.4c.2.2.3.4.3.7v3c0 .5-.5 1-1 1H5a1 1 0 01-.7-.3L2 6.5a5 5 0 007 5.2 1 1 0 011.2.2l6 6a1.1 1.1 0 001.6-1.6l-6-6a1 1 0 01-.2-1.1A5 5 0 006.5 2zM4.2.8a7 7 0 019.6 8.7l5.5 5.5a3.1 3.1 0 11-4.4 4.4l-5.5-5.5A7 7 0 01.7 4.2a1 1 0 011.6-.3L5.5 7h1.6V5.5L3.9 2.3A1 1 0 014.2.7z" fill="#1B1B20"/></svg> <span class="b--u-ml-1 u-basis-11 sm:u-basis-auto" data-announcement-target="message"></span> </p> </div> </div> <aside class="c-black-friday-banner u-w-full u-relative b--u-text-white" style="z-index:200; overflow: clip; background: linear-gradient(90deg, #E6E6E6 -20%, #FF5100 30%, #FF5100 70%, #E6E6E6 120%);" data-controller="attribute"> <div class="u-w-full u-flex u-flex-col md:u-flex-row u-justify-center u-items-center u-flex-wrap u-text-center b--u-px-6 b--u-py-1 md:u-py-0" style="gap: 0 1.5rem"> <p class="b--u-text-sm b--u-mb-1 b--u-mt-1 u-flex u-flex-col md:u-flex-row" style="gap: 0 1rem"> <strong >Black Friday 2024</strong> <span style="text-wrap: balance">Last-minute tips and <strong>free templates</strong> to grow your revenue.</span> </p> <a href="/black-friday/" class="c-btn v--dark v--sm b--u-text-sm b--u-text-bold b--u-my-1">Get free tips</a> </div> <svg width="24" height="25" viewBox="0 0 24 25" fill="none" xmlns="http://www.w3.org/2000/svg" class="u-absolute u-hover-pointer" style="top: 15px; right: 15px" data-action="click->attribute#toggleHidden"><path d="m18 6.5-12 12M6 6.5l12 12" stroke="#1B1B20" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> <img src="/images/black-friday--decor-1.svg" alt="" role="presentation" height="960" width="982" class="sm:u-hidden" style="position: absolute; left: calc(50% - 565px); top: 0; width: 982px; height: 9 60px; transform: translate(-50%, -50%); pointer-events: none; user-select: none;"> <img src="/images/black-friday--decor-1.svg" alt="" role="presentation" height="960" width="982" class="sm:u-hidden" style="position: absolute; right: calc(50% - 500px); top: 0; width: 982px; height: 960px; transform: translate(50%, -50%) rotate(180deg); pointer-events: none; user-select: none;"> <img src="/images/black-friday--decor-1.svg" alt="" role="presentation" height="960" width="982" class="u-hidden sm:u-block md:u-hidden" style="position: absolute; left: calc(50% - 645px); top: 0; width: 982px; height: 960px; transform: translate(-50%, -50%); pointer-events: none; user-select: none;"> <img src="/images/black-friday--decor-1.svg" alt="" role="presentation" height="960" width="982" class="u-hidden sm:u-block md:u-hidden" style="position: absolute; right: calc(50% - 600px); top: 0; width: 982px; height: 960px; transform: translate(50%, -50%) rotate(180deg); pointer-events: none; user-select: none;"> <img src="/images/black-friday--decor-1.svg" alt="" role="presentation" height="960" width="982" class="u-hidden md:u-block" style="position: absolute; left: calc(50% - 800px); top: 0; width: 982px; height: 960px; transform: translate(-50%, -50%); pointer-events: none; user-select: none;"> <img src="/images/black-friday--decor-1.svg" alt="" role="presentation" height="960" width="982" class="u-hidden md:u-block" style="position: absolute; right: calc(50% - 800px); top: 0; width: 982px; height: 960px; transform: translate(50%, -50%) rotate(180deg); pointer-events: none; user-select: none;"> </aside> <div class="c-navbar u-border-b " data-controller="attribute"> <div class="c-navbar__content"> <a href="/" class="c-navbar__logo"><img src="/lc-powered-by-logo.59e4207fd8afaeef387d20bfdb42958c49652808777bfbc227d1d69247059393.svg" alt="LiveChat logo" width="134" height="40"></a> <button class="c-navbar__button" aria-expanded="false" data-action="attribute#toggleHidden attribute#addClass attribute#toggleClass"> <span data-attribute-target="element">Menu</span> <span hidden data-attribute-target="element">Close</span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 17 16" width="20" class="b--u-ml-1"> <g fill="none" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2"> <path d="M1 3.5h15" class="c-navbar__button__bar" /> <path d="M1 8h15" class="c-navbar__button__bar" /> <path d="M1 12.5h15" class="c-navbar__button__bar" /> </g> </svg> </button> <nav class="c-menu b--lg:u-ml-2.5 b--xl:u-ml-6 " data-controller="menu" data-attribute-target="element" data-attribute-toggle-class="v--active" hidden> <ul> <li data-menu-target="root"> <button class="c-menu__item v--top" data-menu-target="top">Product<span class="c-menu__arrow"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span></button> <div class="c-menu__sub"> <div class="c-menu__split"> <div> <ul> <li><a href="/tour/" class="c-menu__item">Product Tour<br><small>Feel the LiveChat experience</small></a></li> <li><a href="/features/" class="c-menu__item">Features<br><small>Everything you need</small></a></li> <li><a href="/features/channels/" class="c-menu__item">Channels<br><small>Be where your customers are</small></a></li> </ul> </div> <div> <p class="c-menu__header">Solutions</p> <ul> <li><a href="/solutions/customer-support/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M5.1 17.8a14 14 0 0113.8 0M15 10a3 3 0 11-6 0 3 3 0 016 0zm6 2a9 9 0 11-18 0 9 9 0 0118 0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Customer Support</a></li> <li><a href="/solutions/sales-and-marketing/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M3 3h2l.4 2m0 0H21l-4 8H7M5.4 5L7 13m0 0l-2.3 2.3a1 1 0 00.7 1.7H17m0 0a2 2 0 100 4 2 2 0 000-4zm-8 2a2 2 0 11-4 0 2 2 0 014 0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Sales & Marketing</a></li> <li><a href="/enterprise/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M3 11h2a2 2 0 012 2v1a2 2 0 002 2 2 2 0 012 2v3M8 4v1.5A2.5 2.5 0 0010.5 8h.5a2 2 0 012 2 2 2 0 004 0 2 2 0 012-2h1m-5 12.5V18a2 2 0 012-2h3m1-4a9 9 0 11-18 0 9 9 0 0118 0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Enterprise</a></li> </ul> </div> </div> <a href="/app/" class="c-menu__foot-action v--only-desktop"> Get LiveChat App<svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M14 7.99992H2M9.33333 3.33325L14 7.99992L9.33333 3.33325ZM14 7.99992L9.33333 12.6666L14 7.99992Z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </a> </div> </li> <li data-menu-target="root"> <a class="c-menu__item v--top" href="/pricing/" data-menu-target="top">Pricing</a> </li> <li data-menu-target="root"> <button class="c-menu__item v--top" data-menu-target="top"> <span data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass">Integrations</span> <span class="u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedIn->attribute#removeClass">Marketplace</span> <span class="c-menu__arrow"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span></button> <div class="c-menu__sub"> <div class="c-menu__split"> <div class="v--reset"> <p class="c-menu__header" data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass">Top Apps</p> <p class="c-menu__header u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedIn->attribute#removeClass">Top Integrations</p> <ul> <li><a href="/shopify-chat/" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="m19.2 5.5-.2-.2h-1.6L16 4c-.1-.2-.4 0-.4 0H15l-.4-.6c-.4-.9-1-1.3-1.9-1.3h-.2c-.3-.4-.8-.6-1.3-.6-1 0-2 .7-2.9 2.1-.6 1-1 2-1.1 3l-2 .6c-.7.2-.7.2-.7.7L2.9 20.3l13 2.2 5.6-1.4-2.3-15.6Zm-5-1.2-1 .4c0-.5 0-1.3-.2-1.9.8.1 1.2 1 1.3 1.5Zm-1.6.5-2.2.7c.2-.8.7-1.6 1.2-2 .1-.3.4-.5.7-.6.2.6.3 1.4.3 2Zm-1.4-2.6c.2 0 .4 0 .6.2-.2 0-.6.3-.8.6-.6.7-1.2 1.8-1.4 2.8L8 6.4c.4-1.8 1.7-4.2 3.3-4.2Z" fill="#95BF47"/><path d="M19 5.4h-1.6L16 4H16v18.5l5.6-1.4-2.3-15.6-.2-.1Z" fill="#5E8E3E"/><path d="m12.7 8.2-.6 2.4s-.7-.3-1.6-.2c-1.3 0-1.3.9-1.3 1 0 1.2 3 1.4 3.1 4 .1 2-1 3.3-2.8 3.5-2 0-3.2-1.2-3.2-1.2l.4-1.8s1.2.9 2 .8c.7 0 .9-.6.9-.9 0-1.4-2.4-1.3-2.6-3.7-.1-2 1.2-4 4-4.1 1.2 0 1.7.2 1.7.2Z" fill="#fff"/></svg></span>Shopify</a></li> <li><a href="/marketplace/apps/squarespace/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M5.4 12 12 5.5a2.4 2.4 0 0 1 3.4 0l.5.5 1-1-.5-.6a3.8 3.8 0 0 0-5.4 0L4.4 11l1 1Z" fill="currentColor"/><path fill-rule="evenodd" clip-rule="evenodd" d="m14.3 7.6-1-1-6.7 6.6c-1 1-2.5 1-3.4 0-1-.9-1-2.4 0-3.4L8.9 4 8 3 2 8.8a4 4 0 0 0 0 5.5 3.8 3.8 0 0 0 5.5 0l6.7-6.7ZM20.9 8.8a3.8 3.8 0 0 0-5.5 0l-6.7 6.7 1 1 6.7-6.6a2.4 2.4 0 0 1 4.1 1.7c0 .6-.2 1.2-.7 1.7l-5.7 5.8 1 1 5.8-5.8a4 4 0 0 0 0-5.5Z" fill="currentColor"/><path fill-rule="evenodd" clip-rule="evenodd" d="M17.6 11 11 17.9c-1 1-2.5 1-3.4 0l-.5-.5-1 1 .5.5a3.8 3.8 0 0 0 5.4 0l6.6-6.7-1-1Z" fill="currentColor"/></svg> </span>Squarespace</a></li> <li><a href="/marketplace/apps/mailchimp/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M12 1.5a10.5 10.5 0 1 0 0 21 10.5 10.5 0 0 0 0-21Z" fill="#FDDD4C"/><path d="M7.4 14.7c-.2-.3.3-.8.1-1.3a.8.8 0 0 0-1.3-.2c-.3.3-.3.7-.2.8v.1c.2 0 .2-.3.3-.4.1-.2.4-.3.7-.2.4.3 0 .7 0 1 0 .4.3.6.5.6l.4-.2c0-.2-.3.1-.5-.2ZM16 11.5h-.4l-.2-.5c-.1-.4-.1-.7.1-.7.3 0 .4.2.5.6v.6ZM13.4 11.8v.2l.4.2v.1h-.4c0 .2-.2.2-.4 0 0 0-.2.2-.3 0l.2-.1-.1-.5-.4.1H12l.2-.2.4-.2c0-.2 0-.4.2-.4s.3.1.4.4c.3 0 .5.2.6.4v.1l-.5-.1ZM15 12.7h.3c0-.1 0-.3-.2-.3h-.3c-.1.1 0 .3.1.3ZM15.6 12.2c0-.2.1-.3.3-.3l.2.3c0 .2-.1.3-.2.3-.2 0-.3-.1-.3-.3Z" fill="#000"/><path fill-rule="evenodd" clip-rule="evenodd" d="M18.9 14.2c.2 0 .6.3.6 1 0 .6-.3 1.3-.3 1.5-1 2.3-3.4 3.6-6.2 3.5a6.4 6.4 0 0 1-5.8-3.6c-.6 0-1.2-.3-1.7-.7-.5-.4-.8-1-.9-1.5 0-.5 0-1 .2-1.3l-.6-.4c-2.5-2.1 5.4-10.8 8-8.6l.8.8c1.2-.5 4.4-1.5 4.4.8 0 .8-.4 1.6-1.2 2.4.9.8.6 2 .8 3l.3.2c.6.1 1 .3 1.2.6l.4.6c0 .2 0 .6-.3 1l.3.7ZM7 16h.3c.9-.2 1.1-1.2 1-2.2-.2-1-1-1.4-1.5-1.5h-.3c-1 .2-1.5 1-1.4 2 .1.9 1 1.6 2 1.7Zm-2-3.4c.3-.4.8-.7 1.3-.8.7-2 2-3.7 3.5-4.9 1.2-1 2.5-1.7 2.5-1.7s-.7-.8-1-.8c-1.2-.3-4 1.5-5.7 4C5 9.4 4 11.2 4.5 12l.6.5Zm10.3 3s-1 .4-2.7 0c0 .4.6.6 1 .7 2 .3 4-.8 4.4-1 0-.1 0 0 0 0-.6.7-2 1.4-3.8 1.4-.8 0-1.5-.2-1.8-.7-.5-.6 0-1.6.7-1.5a7 7 0 0 0 3.7-.5c1-.5 1.4-1 1.4-1.4-.1-.6-1-.7-1.5-.9-.3 0-.4-.1-.4-.5v-1c0-.5-.1-1-.5-1.3a.6.6 0 0 0-.5 0c-.2 0-.3 0-.5.2-.4.4-.8.4-1.3.4a7.9 7.9 0 0 1-.8 0h-.2c-.7 0-1.5.5-1.7 1.4-.1 1 .5 1.6.8 2l.2.2.1.2v.2a3.1 3.1 0 0 0-.7 3.3C12 18.3 14 19 16 18.4c1.4-.5 2.7-1.6 3-3 0-.4-.1-.6-.2-.7h-.3s0-.5-.3-1c-.6.5-1.3.9-1.9 1-.9.3-1.9.4-2.8.3-.4 0-.7-.1-.8.2 1.3.5 2.6.3 2.6.3Zm-3.7-8.9c-.6.4-1.4 1-2 1.7a6.4 6.4 0 0 1 5-1c-.4-.3-1-.4-1.5-.4 0-.2.2-.3.3-.3v-.1c-.6 0-2 .6-2 .6l.3-.5Z" fill="#000"/></svg></span>Mailchimp</a></li> </ul> </div> <div> <p class="c-menu__header u-hidden lg:u-block"></p> <ul class="b--lg:u-pt-2.5"> <li><a href="/marketplace/apps/whatsapp-business/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M12 23.25C17.799 23.25 22.5 18.549 22.5 12.75C22.5 6.95101 17.799 2.25 12 2.25C6.20101 2.25 1.5 6.95101 1.5 12.75C1.5 14.6332 1.99575 16.4005 2.86386 17.9287L1.5 23.25L6.98615 21.9778C8.47603 22.7891 10.1842 23.25 12 23.25ZM12 21.6346C16.9068 21.6346 20.8846 17.6568 20.8846 12.75C20.8846 7.84316 16.9068 3.86538 12 3.86538C7.09316 3.86538 3.11538 7.84316 3.11538 12.75C3.11538 14.6445 3.70838 16.4006 4.71888 17.8427L3.92308 20.8269L6.95995 20.0677C8.39202 21.0559 10.1284 21.6346 12 21.6346Z" fill="#BFC8D0"/> <path d="M21 12C21 16.9706 16.9706 21 12 21C10.1041 21 8.34516 20.4138 6.89449 19.4127L3.81818 20.1818L4.62432 17.1588C3.60069 15.698 3 13.9192 3 12C3 7.02944 7.02944 3 12 3C16.9706 3 21 7.02944 21 12Z" fill="url(#paint0_linear_45_490)"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M12 22.5C17.799 22.5 22.5 17.799 22.5 12C22.5 6.20101 17.799 1.5 12 1.5C6.20101 1.5 1.5 6.20101 1.5 12C1.5 13.8832 1.99575 15.6505 2.86386 17.1787L1.5 22.5L6.98615 21.2278C8.47603 22.0391 10.1842 22.5 12 22.5ZM12 20.8846C16.9068 20.8846 20.8846 16.9068 20.8846 12C20.8846 7.09316 16.9068 3.11538 12 3.11538C7.09316 3.11538 3.11538 7.09316 3.11538 12C3.11538 13.8945 3.70838 15.6506 4.71888 17.0927L3.92308 20.0769L6.95995 19.3177C8.39202 20.3059 10.1284 20.8846 12 20.8846Z" fill="white"/> <path d="M9.37502 7.12501C9.12537 6.62357 8.7424 6.66797 8.35551 6.66797C7.66407 6.66797 6.58594 7.49618 6.58594 9.03756C6.58594 10.3008 7.14259 11.6836 9.01831 13.7522C10.8285 15.7485 13.207 16.7812 15.1816 16.746C17.1563 16.7109 17.5625 15.0117 17.5625 14.4378C17.5625 14.1835 17.4047 14.0566 17.2959 14.0221C16.6231 13.6992 15.382 13.0974 15.0996 12.9844C14.8172 12.8713 14.6698 13.0243 14.5781 13.1074C14.3221 13.3515 13.8144 14.0707 13.6406 14.2324C13.4668 14.3942 13.2077 14.3123 13.0999 14.2512C12.7031 14.092 11.6272 13.6134 10.7696 12.7821C9.70899 11.7539 9.64675 11.4002 9.44693 11.0853C9.28707 10.8334 9.40437 10.6789 9.46291 10.6113C9.69142 10.3477 10.007 9.94058 10.1485 9.73829C10.29 9.53599 10.1776 9.22885 10.1102 9.03756C9.82033 8.21485 9.57473 7.52615 9.37502 7.12501Z" fill="white"/> <defs> <linearGradient id="paint0_linear_45_490" x1="19.875" y1="5.25" x2="3" y2="21" gradientUnits="userSpaceOnUse"> <stop stop-color="#5BD066"/> <stop offset="1" stop-color="#27B43E"/> </linearGradient> </defs> </svg> </span>WhatsApp</a></li> <li><a href="/marketplace/apps/facebook-messenger/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><circle cx="12" cy="12" r="10.5" fill="url(#a)"/><path d="m16 15.2.4-3h-3v-1.9c0-.8.5-1.6 1.8-1.6h1.3V6.2L14.1 6c-2.4 0-4 1.4-4 4v2.2H7.6v3h2.7v7.2a10.9 10.9 0 0 0 3.3 0v-7.2h2.4Z" fill="#fff"/><defs><linearGradient id="a" x1="12" y1="1.5" x2="12" y2="22.4" gradientUnits="userSpaceOnUse"><stop stop-color="#18ACFE"/><stop offset="1" stop-color="#0163E0"/></linearGradient></defs></svg></span>Facebook</a></li> <li><a href="/marketplace/apps/hubspot/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M17.7 8.4V6a2 2 0 0 0 1.1-1.7 2 2 0 0 0-2-2 2 2 0 0 0-1.9 2A2 2 0 0 0 16 6v2.5c-1 .2-1.8.6-2.6 1.2L6.6 4.2a2.2 2.2 0 0 0-2.7-2.6A2.2 2.2 0 0 0 2.8 5a2.2 2.2 0 0 0 2.7.5l6.8 5.2a5.4 5.4 0 0 0 0 6.2l-2 2h-.5a1.8 1.8 0 0 0-1.7 2 1.8 1.8 0 0 0 2.4 1.4 1.8 1.8 0 0 0 1-1.7v-.5l2-2a5.5 5.5 0 0 0 8.1-7 5.5 5.5 0 0 0-4-2.8h.1Zm-.8 8.2a2.8 2.8 0 0 1-2.8-3.3 2.8 2.8 0 0 1 5.1-1 2.8 2.8 0 0 1-2.3 4.3" fill="#FF7A59"/></svg></span>HubSpot</a></li> </ul> </div> </div> <a href="/marketplace/" class="c-menu__foot-action v--m-button"> Discover 200+ integrations<svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M14 7.99992H2M9.33333 3.33325L14 7.99992L9.33333 3.33325ZM14 7.99992L9.33333 12.6666L14 7.99992Z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </a> </div> </li> <li data-menu-target="root" data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <button class="c-menu__item v--top" data-menu-target="top">Customers<span class="c-menu__arrow"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span></button> <div class="c-menu__sub"> <div class="c-menu__split"> <div> <ul> <li><a href="/customers/" class="c-menu__item">Our customers<br><small>Join 37000+ companies</small></a></li> <li><a href="/customers/customer-stories/" class="c-menu__item">Case Studies<br><small>How others grow with LiveChat</small></a></li> <li><a href="/customers/live-chat-reviews/" class="c-menu__item v--no-border">Reviews<br><small>What they say about us</small></a></li> </ul> </div> <div> <p class="c-menu__header">Industries</p> <ul> <li><a href="/solutions/ecommerce/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M16 11V7a4 4 0 10-8 0v4M5 9h14l1 12H4L5 9z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Ecommerce</a></li> <li><a href="/solutions/it-software/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 20l4-16m4 4l4 4-4 4M6 16l-4-4 4-4" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Software & IT</a></li> <li><a href="/solutions/education/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 20v-7.5l4-2.2m0 3.7l9-5-9-5-9 5 9 5zm0 0l6.2-3.4c.8 2 1 4.3.6 6.5a12 12 0 00-6.8 3 12 12 0 00-6.8-3 12 12 0 01.6-6.5L12 14z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Education</a></li> <li><a href="/solutions/livechat-for-finance/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4 21h16M4 10h16M20 10V7l-8-4-8 4v3M7 10v11M17 10v11M12 10v11" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </span>Finance</a></li> </ul> </div> </div> </div> </li> <li data-menu-target="root" class="u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedIn->attribute#removeClass"> <a class="c-menu__item v--top" href="/help/" data-menu-target="top">Help Center</a> </li> <li class="v--only-mobile"> <a href="/app/" class="c-menu__item v--top">App</a> </li> <li data-menu-target="root"> <button class="c-menu__item v--top" data-menu-target="top">Resources<span class="c-menu__arrow"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span></button> <div class="c-menu__sub"> <div class="c-menu__split"> <div> <ul> <li data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"><a href="/help/" class="c-menu__item"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M12 16a4 4 0 100-8 4 4 0 000 8z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/><path d="M12 21a9 9 0 100-18 9 9 0 000 18zM15 15l3.4 3.4M9 15l-3.4 3.4M5.6 5.6L9 9M18.4 5.6L15 9" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </span>Help Center</a></li> <li class="v--only-mobile"><a href="/success/" class="c-menu__item" target="_blank"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0 2.7C0 1.2 1.2 0 2.7 0h18.6C22.8 0 24 1.2 24 2.7v18.6c0 1.5-1.2 2.7-2.7 2.7H2.7A2.7 2.7 0 010 21.3V2.7z" fill="#FFD000"/><path d="M7 12.6v-.2h2.6v.2c0 .9.8 1.5 2.1 1.5s2.1-.5 2.1-1.4c0-.5-.2-.8-.9-1L9.7 11c-1.6-.4-2.5-1.2-2.5-2.8C7.2 6 9 4.7 11.6 4.7c2.6 0 4.3 1.3 4.3 3.5v.1h-2.5v-.2c0-.8-.5-1.4-1.8-1.4-1.1 0-1.8.5-1.8 1.2 0 .6.3.8.8 1l3.3.8c1.6.4 2.5 1.3 2.5 2.8 0 2-2 3.6-4.7 3.6S7 14.9 7 12.6z" fill="#1B1B20"/><path fill-rule="evenodd" clip-rule="evenodd" d="M10.6 8.9c-.5-.2-.8-.4-.8-1 0-.7.7-1.2 1.8-1.2 1.3 0 1.8.6 1.8 1.4v.2h2.5v-.1V8c-.1-2-1.8-3.3-4.3-3.3C9 4.7 7.2 6 7.2 8.2c0 1.6.9 2.4 2.5 2.8l3.2.8c.7.1 1 .4 1 1 0 .8-1 1.3-2.2 1.3-1.3 0-2.1-.6-2.1-1.5v-.2H7V12.7c.1 2.3 2 3.4 4.7 3.4s4.7-1.5 4.7-3.6c0-1.5-.9-2.4-2.5-2.8l-3.3-.8zm1 6.9c2.7 0 4.4-1.5 4.4-3.3 0-.7-.2-1.2-.5-1.6-.3-.4-.9-.7-1.6-.9l-3.4-.8c-.3 0-.6-.2-.8-.4-.2-.2-.3-.5-.3-.9 0-.5.3-.9.7-1.1.4-.3.9-.4 1.5-.4.7 0 1.2.1 1.6.5.3.3.5.7.5 1h1.9c0-.8-.5-1.5-1-2-.8-.5-1.8-.9-3-.9s-2.2.3-3 .9c-.6.5-1 1.3-1 2.3 0 .7.1 1.3.5 1.6a3.2 3.2 0 001.7.9l3.2.7c.4.1.7.3.9.5.2.2.3.5.3.8 0 .6-.3 1-.8 1.3-.4.3-1 .4-1.7.4s-1.3-.1-1.7-.5c-.5-.2-.7-.7-.8-1.2H7.4c0 1 .5 1.7 1.1 2.2.8.6 1.9.8 3.2.9zM5.6 19.7l-.1-1-.1-1h.2A151.5 151.5 0 0111 17h7v2.1h-7a40.2 40.2 0 00-5.2.5h-.1z" fill="#1B1B20"/></svg> </span>Success by LiveChat<br><small>More than a business blog!</small></a></li> <li><a href="/news/" class="c-menu__item"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 5.9v13.3a1.8 1.8 0 01-3.4.6l-2.2-6.1m0 0A4 4 0 017 6h1.8C13 6 16.5 4.8 18 3v14c-1.5-1.8-5-3-9.2-3H7a4 4 0 01-1.6-.3zM18 13a3 3 0 000-6v6z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Product News</a></li> <li class="v--only-desktop"><a href="/marketplace/partners/" class="c-menu__item"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M17 20h5v-2a3 3 0 00-5.4-1.9M17 20l-.4-3.9M17 20H7m10 0v-2a5 5 0 00-.4-1.9m0 0a5 5 0 00-9.2 0M7 20H2v-2a3 3 0 015.4-1.9M7 20l.4-3.9M7 20v-2c0-.7.1-1.3.4-1.9M15 7a3 3 0 11-6 0 3 3 0 016 0zm6 3a2 2 0 11-4 0 2 2 0 014 0zM7 10a2 2 0 11-4 0 2 2 0 014 0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Partners Marketplace</a></li> <li><a href="https://developers.livechat.com" class="c-menu__item" target="_blank" rel="noopener"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 9l3 3-3 3m5 0h3M5 20h14a2 2 0 002-2V6a2 2 0 00-2-2H5a2 2 0 00-2 2v12a2 2 0 002 2z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>API & Developers</a></li> <li><a href="https://partners.livechat.com?utm_source=livechat.com&utm_medium=referral&utm_content=top_navigation" class="c-menu__item v--no-border" target="_blank" rel="noopener"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 3a1 1 0 012 0l1.5 4.6a1 1 0 001 .7h4.8A1 1 0 0121 10L17 13a1 1 0 00-.3 1.1l1.5 4.7a1 1 0 01-1.5 1.1l-4-2.9a1 1 0 00-1.2 0l-4 2.9A1 1 0 016 18.8L7.4 14a1 1 0 00-.3-1.1L3 10a1 1 0 01.6-1.8h4.9a1 1 0 001-.7L11 2.9v0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Partner Program</a></li> <li class="v--only-desktop"><a href="https://status.livechat.com" class="c-menu__item" target="_blank" rel="noopener"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M9 12l2 2 4-4m6 2a9 9 0 11-18 0 9 9 0 0118 0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>System Status</a></li> </ul> </div> <div class="v--only-desktop"> <p class="c-menu__header">Learn</p> <ul> <li><a href="/success/" class="c-menu__item" target="_blank"><span class="c-menu__icon u--mr-xs"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0 2.7C0 1.2 1.2 0 2.7 0h18.6C22.8 0 24 1.2 24 2.7v18.6c0 1.5-1.2 2.7-2.7 2.7H2.7A2.7 2.7 0 010 21.3V2.7z" fill="#FFD000"/><path d="M7 12.6v-.2h2.6v.2c0 .9.8 1.5 2.1 1.5s2.1-.5 2.1-1.4c0-.5-.2-.8-.9-1L9.7 11c-1.6-.4-2.5-1.2-2.5-2.8C7.2 6 9 4.7 11.6 4.7c2.6 0 4.3 1.3 4.3 3.5v.1h-2.5v-.2c0-.8-.5-1.4-1.8-1.4-1.1 0-1.8.5-1.8 1.2 0 .6.3.8.8 1l3.3.8c1.6.4 2.5 1.3 2.5 2.8 0 2-2 3.6-4.7 3.6S7 14.9 7 12.6z" fill="#1B1B20"/><path fill-rule="evenodd" clip-rule="evenodd" d="M10.6 8.9c-.5-.2-.8-.4-.8-1 0-.7.7-1.2 1.8-1.2 1.3 0 1.8.6 1.8 1.4v.2h2.5v-.1V8c-.1-2-1.8-3.3-4.3-3.3C9 4.7 7.2 6 7.2 8.2c0 1.6.9 2.4 2.5 2.8l3.2.8c.7.1 1 .4 1 1 0 .8-1 1.3-2.2 1.3-1.3 0-2.1-.6-2.1-1.5v-.2H7V12.7c.1 2.3 2 3.4 4.7 3.4s4.7-1.5 4.7-3.6c0-1.5-.9-2.4-2.5-2.8l-3.3-.8zm1 6.9c2.7 0 4.4-1.5 4.4-3.3 0-.7-.2-1.2-.5-1.6-.3-.4-.9-.7-1.6-.9l-3.4-.8c-.3 0-.6-.2-.8-.4-.2-.2-.3-.5-.3-.9 0-.5.3-.9.7-1.1.4-.3.9-.4 1.5-.4.7 0 1.2.1 1.6.5.3.3.5.7.5 1h1.9c0-.8-.5-1.5-1-2-.8-.5-1.8-.9-3-.9s-2.2.3-3 .9c-.6.5-1 1.3-1 2.3 0 .7.1 1.3.5 1.6a3.2 3.2 0 001.7.9l3.2.7c.4.1.7.3.9.5.2.2.3.5.3.8 0 .6-.3 1-.8 1.3-.4.3-1 .4-1.7.4s-1.3-.1-1.7-.5c-.5-.2-.7-.7-.8-1.2H7.4c0 1 .5 1.7 1.1 2.2.8.6 1.9.8 3.2.9zM5.6 19.7l-.1-1-.1-1h.2A151.5 151.5 0 0111 17h7v2.1h-7a40.2 40.2 0 00-5.2.5h-.1z" fill="#1B1B20"/></svg> </span>Success by LiveChat<br><small>More than a business blog!</small></a></li> <li><a href="/customer-service-report/" class="c-menu__item">Customer Service Report<br><small>Discover the latest data</small></a></li> <li><a href="/benchmark/" class="c-menu__item">Local Benchmark<br><small>Compare your results</small></a></li> <li><a href="/webinars/" class="c-menu__item">Webinars<br><small>LiveChat Workshops</small></a></li> <li><a href="/privacy-policy-generator/" class="c-menu__item">Privacy Policy Generator<br><small>Become GDPR compliant</small></a></li> </ul> </div> </div> </div> </li> </ul> <div class="v--only-mobile b--u-p-3 u-mt-auto u-mb-0" data-controller="attribute logged-in append-params" data-append-params-params-value="region" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <form data-append-params-target="form" action="https://accounts.livechat.com/signup" method="GET" data-controller="signup" data-action="signup#submit" class="o-input-group b--u-mb-3"> <input type="email" name="email" class="" style="border-color: #767680;" data-signup-target="email" placeholder="Enter your email" aria-label="Business Email" required autocomplete="email" /> <input type="hidden" name="source_id" value="header_cta" /> <input type="hidden" name="source_url" value="https://www.livechat.com/asynchronous-communication/" /> <input type="hidden" name="source_type" value="website" /> <div class="o-input-group__append"> <button type="submit" class="c-btn v--signup">Sign up free</button> </div> </form> <p class="u-text-center"><a href="https://my.livechatinc.com" data-controller="track" data-track-category="Log In Button" data-track-action="Top Nav" data-track-label="Redirect to Accounts" data-action="track#send">Already a customer? <span class="u-text-primary">Log in</span></a></p> </div> </nav> <div class="c-navbar__actions" data-controller="attribute logged-in append-params" data-append-params-params-value="region" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <a href="https://my.livechatinc.com" class="c-btn v--sm v--secondary hover:u-bg-gray-900 hover:u-border-gray-900 hover:u-text-black u-border-white" data-controller="track" data-track-category="Log In Button" data-track-action="Top Nav" data-track-label="Redirect to Accounts" data-action="track#send">Log in</a> <div class="lc-signup-expandable" data-controller="expandable-signup"> <form action="https://accounts.livechat.com/signup" method="GET" data-controller="signup" data-action="signup#submit" data-expandable-signup-target="form"> <div class="o-input-group"> <input type="email" name="email" class="v--sm b--u-text-sm" data-signup-target="email" data-expandable-signup-target="input" placeholder="Enter your business email" aria-label="Business Email" required autocomplete="email" /> <input type="hidden" name="source_id" value="header_cta" /> <input type="hidden" name="source_url" value="https://www.livechat.com/asynchronous-communication/" /> <input type="hidden" name="source_type" value="website" /> <div class="o-input-group__append"> <button type="submit" class="c-btn v--signup v--sm">Sign up free</button> </div> </div> </form> <a data-append-params-target="link" href="https://accounts.livechat.com/signup?source_id=header_cta&source_url=https://www.livechat.com/asynchronous-communication/&source_type=website" class="c-btn v--secondary hover:u-bg-signup hover:u-border-signup v--sm" data-controller="track" data-track-category="Signup" data-track-action="Signup Redirect" data-action="track#send" data-expandable-signup-target="button">Sign up free</a> </div> </div> <div class="u-hidden lg:u-hidden lg:u-ml-auto" data-controller="attribute logged-in" data-attribute-remove-class="lg:u-hidden" data-attribute-add-class="lg:u-block" data-action="logged-in:loggedIn->attribute#removeClass logged-in:loggedIn->attribute#addClass"> <div class="u-hidden lg:u-flex u-flex-row u-items-center gap-1"> <a href="https://my.livechatinc.com" class="c-btn v--sm b--u-py-1.5 v--secondary " data-controller="track" data-track-category="Log In Button" data-track-action="Top Nav" data-track-label="Instant Login" data-action="track#send">Go to app</a> <div class="c-navbar__actions u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedInWithUserData->attribute#removeClass"> <div class="t-homepage-menu" data-controller="click-focus"> <button data-action="click-focus#toggleFocusClass" class="t-homepage-menu-button c-btn u-p-1 u-rounded u-flex u-items-center v--transparent u-border-none hover:u-bg-gray-900 "> <img data-logged-in-target="avatar" src="/images/user-avatar.370edf4b344b55dcfcaea4f1f214d235b9bbfdea238dc609ef52d7b65c355d75.svg" alt="" class="t-homepage-user-icon u-round b--u-mr-1" style="width: 32px; height: 32px; object-fit: cover;"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </button> <div class="t-homepage-menu-content b--u-bg-white u-shadow"> <div class="b--u-m-2 u-flex gap-1 u-items-center"> <div><img data-logged-in-target="avatar" src="/images/user-avatar.370edf4b344b55dcfcaea4f1f214d235b9bbfdea238dc609ef52d7b65c355d75.svg" alt="" class="t-homepage-user-icon u-round" style="width: 38px; height: 38px; object-fit: cover"></div> <div> <div data-logged-in-target="name" class="b--u-text-md b--u-text-bold">User Name</div> <div data-logged-in-target="email" class="b--u-text-xs"></div> </div> </div> <div style="width:100%; margin-top:10px; margin-bottom:4px; border-bottom:1px solid #eaeaec;"></div> <a href="https://my.livechatinc.com/subscription/?source_id=user_menu&source_url=https%3A%2F%2Fwww.livechat.com%2fasynchronous-communication%2f&source_type=website" class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 "> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_1731_971)"> <path d="M9 12H5.4a1 1 0 0 1-.7-1.7l6.6-6.6a1 1 0 0 1 1.4 0l6.6 6.6a1 1 0 0 1-.7 1.7H15v6H9v-6ZM9 21h6" /> </g> <defs> <clipPath id="clip0_1731_971"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Upgrade</a> <a href="/help/" class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 "> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_2_3853)"> <path d="M12 21a9 9 0 1 0 0-18 9 9 0 0 0 0 18ZM12 17v0" /> <path d="M12 13.5a1.5 1.5 0 0 1 1-1.5 2.6 2.6 0 1 0-3-4" /> </g> <defs> <clipPath id="clip0_2_3853"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Help Center</a> <button class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 " data-action="click-focus#removeFocusClass" onclick="LC_API.open_chat_window();return false;"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g clip-path="url(#clip0_2_4566)"> <path stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="m3 20 1.3-3.9a7.3 7.3 0 0 1-1.1-5.5c.3-2 1.5-3.7 3.2-4.9a9.8 9.8 0 0 1 11.8.5 7.4 7.4 0 0 1 1 10.5 9.2 9.2 0 0 1-5.2 3 10 10 0 0 1-6.3-.7L3 20" /> <path fill="#1B1B20" fill-rule="evenodd" d="M12.3 11c.6 0 1.2.6 1.2 1.3a1.2 1.2 0 1 1-2.5 0c0-.7.6-1.3 1.3-1.3ZM7.7 11c.7 0 1.3.6 1.3 1.2a1.2 1.2 0 0 1-2.5 0c0-.6.6-1.2 1.2-1.2ZM16.8 11c.6 0 1.2.6 1.2 1.3a1.2 1.2 0 1 1-2.5 0c0-.7.6-1.3 1.3-1.3Z" clip-rule="evenodd" /> </g> <defs> <clipPath id="clip0_2_4566"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Chat with us</button> <button class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 " data-controller="logged-in" data-action="logged-in#logout"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_2_4402)"> <path d="M14 8V6a2 2 0 0 0-2-2H5a2 2 0 0 0-2 2v12a2 2 0 0 0 2 2h7a2 2 0 0 0 2-2v-2M7 12h14m0 0-3-3m3 3-3 3" /> </g> <defs> <clipPath id="clip0_2_4402"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Logout</button> </div> </div> </div> </div> </div> </div> </div> <div > <section class="b--u-py-3 md:b--u-pb-6 b--md:u-pt-8 b--md:u-pb-12"> <div class="o-container-xl u-flex u-flex-col lg:u-flex-row-rev u-items-center u-items-start md:u-flex-row-rev"> <div class="md:u-maxw-6"> <div class="u-w-full u-text-center md:u-text-left sm:u-mb-0"> <h1 class="b--u-text-4xl b--u-mb-3">Asynchronous communication software for business</h1> <p class="b--u-text-lg">Live chatting and <strong>asynchronous messaging?</strong> It really is possible. Add LiveChat to your website and change how you communicate, for good!</p> <form action="https://accounts.livechat.com/signup" method="GET" data-controller="signup track" data-action="track#send" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="" class="u-w-full"> <div class="u-maxw-6 u-mx-auto md:u-mx-0 b--md:u-mr-auto u-flex u-flex-col sm:u-flex-row"> <input type="email" name="email" class="u-mr-xs u-mb-xs sm:u-mb-0" style="min-width: 14rem; height:58px;" data-signup-target="email" data-expandable-signup-target="input" placeholder="Enter your business email" aria-label="Business Email" required> <input type="hidden" name="source_id" value="hero"> <input type="hidden" name="source_url" value="https://www.livechat.com/asynchronous-communication/"> <input type="hidden" name="source_type" value="website"> <button type="submit" class="c-btn v--signup" style="height:58px;">Sign up free</button> </div> </form> <p class="u-Mt-2xs u-mb-0 b--u-text-sm u-text-center md:u-text-left"> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Free 14-day trial </span> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Automation </span> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Robust reporting </span> </p> </div> </div> <div class="u-w-full b--lg:u-mr-4"> <div data-controller="modal player-youtube" data-action="modal:show->player-youtube#load modal:close->player-youtube#pause"> <div class="c-video"> <button role="button" class="t-video-modal__play-button--orange u-absolute b--u-bg-transparent u-w-full u-h-full" data-action="click->modal#show click->track#send"> <img class="md:u-hidden" src="/icons/play-button-text-outline.0e8d597b99b9481a815e4e3dc92820befdc286b562ca4128e37e592c39e926d7.svg" width="207" height="48" loading="eager" style="width:207px; height:48px;"> <img class="u-hidden md:u-block" src="/icons/play-button-orange.cffdda205ead06c9ba08c5f0243b0a6b3ce240393d342c62be116d287ed3cc0d.svg" width="74" height="74" loading="eager" style="width:74px; height:74px;"> </button> <img class="md:u-hidden u-w-full b--u-mt-4" src="/asynchronous-communication/asynchronous-communication-video-mobile_hu9ee2dca873b021137be9c0c57650b2fa_147266_1280x0_resize_q75_h2_catmullrom_3.719beced71f2cd7d1be580872c10f7b9783e523818a3c38b98142ad36d56d91f.webp" alt="Illustration of the LiveChat asynchronous communication application" width="640" height="360" loading="eager" style="max-width:856px" type="image/webp"> <img class="u-hidden md:u-block" src="/asynchronous-communication/asynchronous-communication-video-desktop_hudad22fadcd4fc25dc62dec1a5aa03db9_160426_1472x0_resize_q75_h2_catmullrom_3.01bbfe4645726e2c642468d6e39c783213369c523c49eb0fea1457fcb77049d7.webp" alt="Illustration of the LiveChat asynchronous communication application" width="736" height="540" loading="eager" type="image/webp"> </div> <dialog class="b--u-bg-transparent b--u-mb-auto" data-modal-target="dialog"> <button class="b--u-bg-transparent u-flex u-w-full" data-action="click->modal#close"> <img class="u-w-auto u-bg-white u-round u-shadow-lg b--u-my-2 u-mr-0 t-cc-icon-close u-hover-pointer" src="/icons/close.c1638c1fcdd839cdda84e54b9abda568c2efda235dbc39efb901ba9fa539554d.svg" alt="icon close" loading="eager" style="width: 36px;"> </button> <iframe class="t-video-modal__video" data-player-youtube-target="video" src="about:blank" data-src="https://www.youtube.com/embed/QVX9PqG7Usc?rel=0&enablejsapi=1&version=3&playerapiid=ytplayer" frameborder="0" allowfullscreen></iframe> </dialog> </div> </div> </div> </section> <section class="o-container-xl u-px-0 b--md:u-px-2.5 b--u-mb-3 b--md:u-mb-20"> <div class="b--u-bg-yellow-50 u-rounded-t-lg u-text-center md:u-text-left b--u-pt-3 b--md:u-pt-6 b--u-px-2 b--md:u-px-12"> <div class="b--u-text-sm b--u-mb-3 u-hidden md:u-block" style="letter-spacing: 1.5px;">WORLDWIDE COMMUNICATION</div> <div class="u-flex u-flex-col xl:u-flex-row b--u-mb-3 b--md:u-mb-4"> <div class="b--lg:u-mr-auto"> <h2 class="b--u-text-4xl b--lg:u-mr-2 b--u-mb-3">The world<br>at your fingertips</h2> </div> <div class="u-maxw-8 xl:u-maxw-5"> <p>We have believed that virtual communication should be about immediacy. It put overwhelming pressure on us to be constantly online. But now, with <strong>businesses operating all over the world</strong>, we need to rethink our communication strategies.</p> </div> </div> <img class="md:u-hidden u-w-full b--u-mb-4" src="/asynchronous-communication/worldwide-communication-image-mobile_hu043141f5f849d1eaea47df9530eb49dc_159764_686x0_resize_q75_h2_catmullrom_3.e69564c8e8252096bc1b40079dd3d2a8da5ad22fd01085553384fb65a5fd84f8.webp" alt="Illustration of the worldwide asynchronous communication between people form different countries and time zones" width="343" height="300" loading="lazy" type="image/webp"> <img class="u-hidden md:u-block u-w-full b--u-mb-4" src="/asynchronous-communication/worldwide-communication-image-desktop_huea1b58f33f3662a1b8e2219befa3d86f_414070_2238x0_resize_q75_h2_catmullrom_3.dfb1a68e24fad84aedf530139507bd55d279f974301435a846f9831743bd7a61.webp" alt="Illustration of the worldwide asynchronous communication between people form different countries and time zones" width="1119" height="330" loading="lazy" type="image/webp"> <div class="u-flex u-flex-col lg:u-flex-row b--u-pb-4" style="gap:2rem;"> <div class="b--u-maxw-6"> <h3 class="b--u-text-lg-bold b--u-mb-1">Worldwide ecommerce</h2> <p>The global ecommerce growth rate for 2023 is forecast at 10.4%, bringing even more customers from different time zones.</p> </div> <div class="b--u-maxw-6"> <h3 class="b--u-text-lg-bold b--u-mb-1">Team communication</h2> <p>It鈥檚 the era of remote work. Companies hire globally, teams are distributed on different continents, many people work from home.</p> </div> </div> </div> <div class="b--u-bg-yellow-100 u-rounded-bl-lg u-rounded-br-lg b--u-py-3 b--md:u-py-6 b--u-px-2 b--md:u-px-12 u-text-center"> <div class="u-flex u-flex-col lg:u-flex-row u-items-center"> <h3 class="b--u-text-lg-bold lg:u-maxw-5 b--u-mr-auto lg:u-text-left b--u-mb-3">Non-real-time communication and delayed responses might be a new norm, but we don鈥檛 want to go back to the era of email communication.</h3> <h4 class="b--u-text-2xl u-maxw-7">We need a fresh approach to online collaboration tools.</h4> </div> </div> </section> <section> <div class="o-container o-wrapper"> <div class="u-text-center lg:u-text-left b--u-mb-6"> <h2 class="b--u-text-3xl b--u-mb-3">Flexible communication<br>software at your service</h2> <p class="u-hidden md:u-block b--u-mx-auto lg:u-mx-0 u-maxw-7">LiveChat is software that supports customers and distributes chats between teams. You can <strong>mix instant and asynchronous text messaging</strong>, depending on the business needs.</p> </div>  <div class="lg:u-hidden"> <div class="u-mx-auto u-relative" data-controller="swiper" data-show="" data-show-3xl="5" data-show-2xl="5" data-show-xl="5" data-show-lg="5" data-show-md-two="3" data-show-md-one="3" data-show-md="2" data-show-sm="1" data-loop="false" data-space-between="20" data-pagination="true"> <div class="swiper-container " data-swiper-target="container"> <div class="swiper-prev u-flex u-items-center u-justify-center" data-swiper-target="prev"> <i class="u-flex u-items-center u-justify-center b--u-bg-white u-shadow-md u-round" style="width: 40px; height: 40px; padding-top: 3px;"> <svg class="c-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke="currentColor"> <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M10 19l-7-7m0 0l7-7m-7 7h18"/> </svg> </i> </div> <div class="swiper-next u-flex u-items-center u-justify-center" data-swiper-target="next"> <i class="u-flex u-items-center u-justify-center b--u-bg-white u-shadow-md u-round" style="width: 40px; height: 40px; padding-top: 3px;"> <svg class="c-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke="currentColor"> <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M14 5l7 7m0 0l-7 7m7-7H3"/> </svg> </i> </div> <div class="swiper-wrapper" data-swiper-target="wrapper"> <div class="swiper-slide"> <div class="u-flex u-flex-col u-rounded-md o-wrapper u-shadow-lg"> <img class="u-mx-auto" src="/asynchronous-communication/tour-1-mobile_hube45f6c46f911502e335b7678fecec9b_93158_686x0_resize_q75_h2_catmullrom_3.be77da956380dd4e99999c519d1ae879f34fac4fae9dcda006b5f02b33aa3176.webp" alt="Screenshot of LiveChat application dashboard with a restarted conversation between agent and client" width="343" height="356" loading="lazy" type="image/webp"> <div class="u-flex u-flex-col u-flex-1 b--u-p-2 b--u-bg-white b--u-text-black"> <h3 class="b--u-text-base b--u-text-bold">Chat routing</h3> <p class="b--u-text-xs u-m-0">Chats can be automatically assigned to a team when starting on a specific page, e.g., directly to a sales team or a French-speaking team.</p> </div> </div> </div> <div class="swiper-slide"> <div class="u-flex u-flex-col u-rounded-md o-wrapper u-shadow-lg"> <img class="u-mx-auto" src="/asynchronous-communication/tour-2-mobile_hue13ff88c08397331a0ce77d314adc608_35923_686x0_resize_q75_h2_catmullrom_3.ae76cc16f3232ffbfdcdb96b7f5a9fa5384409ffd6434c17f2f87d0b05caf507.webp" alt="LiveChat dashboard with a product recommendation sent asynchronously to a customer by support agent" width="343" height="356" loading="lazy" type="image/webp"> <div class="u-flex u-flex-col u-flex-1 b--u-p-2 b--u-bg-white b--u-text-black"> <h3 class="b--u-text-base b--u-text-bold">Asynchronous communication</h3> <p class="b--u-text-xs u-m-0">Let customers message you whenever they want and reply according to your schedule. Keep your support available 24/7.</p> </div> </div> </div> <div class="swiper-slide"> <div class="u-flex u-flex-col u-rounded-md o-wrapper u-shadow-lg"> <img class="u-mx-auto" src="/asynchronous-communication/tour-3-mobile_hu12da871a03a2c08e9d2db18d73f45038_194942_686x0_resize_q75_h2_catmullrom_3.248332f6113e7a50813aaa64e808850eb97632c54a5166eec6e614b72982f201.webp" alt="LiveChat dashboard with a product recommendation sent asynchronously to a customer by support agent" width="343" height="356" loading="lazy" type="image/webp"> <div class="u-flex u-flex-col u-flex-1 b--u-p-2 b--u-bg-white b--u-text-black"> <h3 class="b--u-text-base b--u-text-bold">Live chatting</h3> <p class="b--u-text-xs u-m-0">Chat with customers and visitors that are browsing your website: support them and help to make buying decisions.</p> </div> </div> </div> <div class="swiper-slide"> <div class="u-flex u-flex-col u-rounded-md o-wrapper u-shadow-lg"> <img class="u-mx-auto" src="/asynchronous-communication/tour-4-mobile_hu4fb1fd0f0c92d7ec45483c11bfc6ce27_111640_686x0_resize_q75_h2_catmullrom_3.96f823d9e37ccbfb9b76df6496d394b7932a7fc0459f369e7a6bf55fd3d688f5.webp" alt="LiveChat dashboard with a product recommendation sent asynchronously to a customer by support agent" width="343" height="356" loading="lazy" type="image/webp"> <div class="u-flex u-flex-col u-flex-1 b--u-p-2 b--u-bg-white b--u-text-black"> <h3 class="b--u-text-base b--u-text-bold">Inactivity messages</h3> <p class="b--u-text-xs u-m-0">Never lose your leads due to connection issues, inactivity timeouts or because they鈥檙e writing outside of your working ours.</p> </div> </div> </div> </div> <div class="swiper-pagination" data-swiper-target="pagination"></div> </div> </div> </div>  <div class="c-tour v--middle u-hidden lg:u-flex b--u-mb-16" style="gap:1rem;" data-controller="tour"> <div class="c-tour__features"> <div class="c-tour__feature v--side u-hover-lift u-ml-0 u-rounded b--u-p-3 b--u-bg-white u-maxw-5 u-shadow v--active" data-tour-target="feature" data-action="click->tour#switch"> <h4 class="b--u-text-lg b--u-text-bold b--u-mb-1">Chat routing</h4> <p class="b--u-text-sm u-mb-0">Chats can be automatically assigned to a team when starting on a specific page, e.g., directly to a sales team or a French-speaking team.</p> </div> <div class="c-tour__feature v--side u-hover-lift u-ml-0 u-rounded b--u-p-3 b--u-bg-white u-maxw-5 u-shadow" data-tour-target="feature" data-action="click->tour#switch"> <h4 class="b--u-text-lg b--u-text-bold b--u-mb-1">Asynchronous communication</h4> <p class="b--u-text-sm u-mb-0">Let customers message you whenever they want and reply according to your schedule. Keep your support available 24/7.</p> </div> <div class="c-tour__feature v--side u-hover-lift u-ml-0 u-rounded b--u-p-3 b--u-bg-white u-maxw-5 u-shadow" data-tour-target="feature" data-action="click->tour#switch"> <h4 class="b--u-text-lg b--u-text-bold b--u-mb-1">Live chatting</h4> <p class="b--u-text-sm u-mb-0">Chat with customers and visitors that are browsing your website: support them and help to make buying decisions.</p> </div> <div class="c-tour__feature v--side u-hover-lift u-ml-0 u-rounded b--u-p-3 b--u-bg-white u-maxw-5 u-shadow" data-tour-target="feature" data-action="click->tour#switch"> <h4 class="b--u-text-lg b--u-text-bold b--u-mb-1">Inactivity messages</h4> <p class="b--u-text-sm u-mb-0">Never lose your leads due to connection issues, inactivity timeouts or because they鈥檙e writing outside of your working ours.</p> </div> </div> <div class="c-tour__gallery" data-tour-target="gallery"> <img class="u-maxw-7 u-rounded-lg" src="/asynchronous-communication/tour-1-desktop_hub1e74fec601af38273221962106fdf7e_196623_1280x0_resize_q75_h2_catmullrom_3.369995f1ca5e05f59f3d2ed20ab3130f4eba2ff6d40f53cc53ba5a1b50d88c47.webp" alt="Visualization of chat routing in the LiveChat app" width="352" height="653" loading="lazy" type="image/webp"> <img class="u-maxw-7 u-rounded-lg" src="/asynchronous-communication/tour-2-desktop_hu189560a9d86c0c1942f366f4a90f2fe5_85934_1284x0_resize_q75_h2_catmullrom_3.30159a9c7691e11ffbe9ec411f491e61aa043db4cb38ade313e9b9705120ce1d.webp" alt="Illustration of asynchronous communication in the LiveChat app" width="352" height="653" loading="lazy" hidden="true" type="image/webp"> <img class="u-maxw-7 u-rounded-lg" src="/asynchronous-communication/tour-3-desktop_hu540e5bb47fcb2c9314ca895694c9ec1c_449707_1280x0_resize_q75_h2_catmullrom_3.d62b3fbd693ec1a12b6f2b688d182e5648a09ae3d4352e78acfdc6ddfd764cab.webp" alt="Illustration of live chatting with a customer in the LiveChat chat widget" width="352" height="653" loading="lazy" hidden="true" type="image/webp"> <img class="u-maxw-7 u-rounded-lg" src="/asynchronous-communication/tour-4-desktop_huc350a52d86aea2a240c488a93b2bb953_312694_1280x0_resize_q75_h2_catmullrom_3.1c8f6cb6142e46959860f4af76de08fea1595ac624101877c2be70933dc92c10.webp" alt="Illustration of the inactivity message in the LiveChat chat widget" width="352" height="653" loading="lazy" hidden="true" type="image/webp"> </div> </div> </div> </section> <section> <div class="o-container u-rounded-lg"> <div class="b--o-grid b--o-grid--1 b--md:o-grid--3 b--o-grid--gap-2 b--lg:o-grid--gap-4 b--u-py-3 b--u-mb-12 b--md:u-mb-20"> <div class="u-items-center u-bg-white u-mx-auto u-rounded-lg u-shadow u-flex u-flex-col u-justify-between u-w-full u-text-center b--u-p-6" style="max-width:350px"> <span class="u-flex u-items-center u-mx-auto b--u-mb-2" style="width:64px; height:64px;"><svg xmlns="http://www.w3.org/2000/svg" fill="none"> <path fill="#FFD000" d="M19.6 35.2c-.7 5.4-4 18.2-4.7 18.7-.8 0 1 3.2 3.5 3.7 4.6.7 8.5 2.6 19.8 1.8 12.4-1 18.3-4.2 16-6.4-2.1-2.2-3.8-4.1-5.2-8.3-1.4-4.1 2.9-12.2-2-20.2s-17.9-4.6-21.8-3c-4 1.7-5 8.3-5.6 13.7Z" /> <path stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="3" d="M14.1 44.6c-.2 2.6-3 6.5-2.2 8 .8 1.5 9.2 3.4 18.3 4 9.1.6 19-1.8 20.7-3.3 1.8-1.5-1.3-3.5-2.7-5.2a66.9 66.9 0 0 1-1.7-19.2c.2-4-4-11.2-13.8-11.6-9.8-.3-12.8 4.6-14.8 8-2 3.5-3.6 16-3.8 19.3Z" /> <path stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="3" d="M34.5 17.3c.7-.4 5.8-6.2 5.4-9.2-.4-3-2.4-4-6.3-2.8-3.8 1.3-4 5.8-4 5.8-3-2.4-5.8-4.7-8-2.4-2.3 2.2-.8 3.4 5.7 8.6M36.7 32.1c-.6-1-2.5-3-5.3-2.6-3.6.4-4.4 2.3-4.4 3.7 0 1.3 1 3.7 4.7 3.8 3.7 0 6.2 2.2 5.6 4.4-.6 2.2-4.5 2.9-6 2.9-1.4 0-5 0-5.9-3M31.6 25.4v3.1" /> <path stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="2.5" d="M31.1 44.3v3" /> <path fill="#1B1B20" d="M64.2 32.2a3 3 0 0 0-2.9-3.2c-1.5-.1-3.2 1-3.3 2.8a3 3 0 0 0 2.9 3.2c1.5 0 2.9-1.3 3.3-2.8ZM47.8 15c.1-.8-.5-1.5-1.4-1.5-1 0-1.6.5-1.6 1.4-.1.9.5 1.5 1.4 1.6 1 0 1.6-.5 1.6-1.4ZM11.2 20.6c0-1-.9-3.2-2-3.2-1-.1-3.2.8-3.3 1.8 0 1 .8 3.1 2 3.2 1 0 3.1.2 3.3-1.8Z" /> </svg></span> <p class="b--u-text-5xl u-flex u-items-center b--u-mb-2" style="height: 80px;">30%</p> <p class="b--u-text-xl b--u-mb-6 u-flex u-items-center" style="height: 72px;">sales increase</p> <a href="/customers/customer-stories/logical-position/" class="c-btn v--secondary">Read Use Case</a> </div> <div class="u-items-center u-bg-white u-mx-auto u-rounded-lg u-shadow u-flex u-flex-col u-justify-between u-w-full u-text-center b--u-p-6" style="max-width:350px"> <span class="u-flex u-items-center u-mx-auto b--u-mb-2" style="width:64px; height:64px;"><svg viewBox="0 0 64 64" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M31.7215 55.6301C27.2943 57.0578 29.374 56.3873 28.2001 56.7658C27.8648 56.874 26.8954 56.8533 25.7011 55.9055C24.2082 54.7207 22.2942 45.3407 21.1586 41.8191C20.023 38.2975 22.7086 32.8193 22.7086 32.8193C22.7086 32.8193 24.285 29.8137 24.9733 27.8145C25.8336 25.3154 24.698 21.7938 23.9032 17.6069C23.1084 13.42 22.4431 13.0791 26.9709 11.619C30.5931 10.4509 33.7481 19.4308 34.8728 24.0667C38.892 23.326 47.3654 21.8155 49.1051 21.6988C51.2797 21.553 51.9122 25.2368 53.8754 29.6024C55.8386 33.9679 53.0625 44.305 53.3542 48.6541C53.6459 53.0033 37.2554 53.8456 31.7215 55.6301Z" fill="#FFD000"/> <path d="M26.5402 55.3255C27.8908 55.2341 31.8392 54.7319 36.2108 53.6525C41.6753 52.3033 48.9881 49.9452 49.664 47.8688C50.34 45.7924 49.7499 42.6789 48.126 43.0993C47.5588 43.2462 46.5139 43.572 45.3718 43.942M45.3718 43.942C43.898 44.4196 42.2623 44.9708 41.282 45.3063C42.3555 45.0131 43.8703 44.5338 45.3718 43.942ZM45.3718 43.942C47.7733 42.9956 50.1406 41.7617 50.6134 40.542C51.5739 38.0642 50.3512 35.8774 49.1357 35.9596C48.6086 35.9953 46.5758 36.5306 44.3586 37.1528M44.3586 37.1528C42.4856 37.6783 40.4809 38.2658 39.1408 38.6665C40.4948 38.329 42.4511 37.7857 44.3586 37.1528ZM44.3586 37.1528C47.0851 36.2481 49.7119 35.1606 50.3374 34.2299C51.6664 32.2527 50.2123 28.3854 48.4978 28.5252C47.383 28.6162 42.5987 30.0087 39.0791 31.0783M39.0791 31.0783C38.2687 31.3246 37.5253 31.5538 36.9092 31.746C37.5529 31.5691 38.2928 31.3404 39.0791 31.0783ZM39.0791 31.0783C42.7059 29.8695 47.3205 27.9501 48.0455 27.1225C49.1798 25.8275 48.61 20.849 45.0205 21.5935C42.1489 22.1892 34.8906 24.3095 31.6204 25.2953C30.5177 20.5919 27.3084 11.2818 23.2929 11.6681C18.2736 12.151 19.2819 13.994 19.4628 14.5551L22.2072 23.0654C21.6542 26.2721 20.4224 31.3162 20.21 32.2786C19.9156 33.6125 19.6679 34.7495 19.7899 35.1281M12.4001 35.6076C11.6861 35.9421 10.5525 37.3912 11.7304 40.5121C13.2028 44.4132 16.3346 57.7814 18.2476 58.7273C20.1606 59.6733 24.6753 57.3839 25.8101 56.9138C26.9449 56.4436 26.5725 53.959 25.9812 51.1282C25.39 48.2974 19.5974 32.6615 18.1104 33.0369C16.9208 33.3371 13.8079 34.8758 12.4001 35.6076Z" stroke="#1B1B20" stroke-width="3" stroke-linecap="round" stroke-linejoin="round"/> <path d="M61.624 23.7797C61.2628 22.328 59.6994 21.1819 57.8961 21.6402C56.3934 22.0221 55.1796 23.5654 55.6131 25.3074C55.9743 26.759 57.5378 27.9051 59.3411 27.4468C60.8438 27.0649 61.6847 25.3077 61.624 23.7797Z" fill="#1B1B20"/> <path d="M40.7398 12.635C40.5231 11.764 39.7775 11.3361 38.8758 11.5653C37.9741 11.7944 37.5174 12.5279 37.7342 13.3989C37.9509 14.2699 38.6966 14.6977 39.5983 14.4686C40.5 14.2394 40.9566 13.506 40.7398 12.635Z" fill="#1B1B20"/> <path d="M7.61711 29.3497C7.36854 28.3507 5.8375 26.6157 4.80374 26.8785C3.76998 27.1412 1.95115 28.6656 2.19972 29.6646C2.44828 30.6636 3.97928 32.3989 5.01305 32.1361C6.04681 31.8734 8.11433 31.3477 7.61711 29.3497Z" fill="#1B1B20"/> </svg> </span> <p class="b--u-text-5xl u-flex u-items-center b--u-mb-2" style="height: 80px;">98%</p> <p class="b--u-text-xl b--u-mb-6 u-flex u-items-center" style="height: 72px;">customer satisfaction</p> <a href="https://www.livechat.com/customers/customer-stories/the-chat-shop/" class="c-btn v--secondary">Read Use Case</a> </div> <div class="u-items-center u-bg-white u-mx-auto u-rounded-lg u-shadow u-flex u-flex-col u-justify-between u-w-full u-text-center b--u-p-6" style="max-width:350px"> <span class="u-flex u-items-center u-mx-auto b--u-mb-2" style="width:64px; height:64px;"><svg viewBox="0 0 64 64" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M18.9962 55.7986C14.3165 53.858 23.8032 32.0372 23.8032 32.0372C21.4087 31.9174 16.0189 31.2038 13.6152 29.3073C10.6106 26.9367 40.4941 4.67591 43.3112 3.86517C45.5649 3.21657 52.7583 25.5315 55.1499 37.3054C57.5415 49.0793 46.5111 36.5562 46.5111 36.5562C45.7608 44.5311 41.6112 61.4408 38.4019 60.9983C36.7067 60.7646 33.5 50.4617 31.002 49.8038C28.5041 49.1459 21.204 56.7141 18.9962 55.7986Z" fill="#FFD000"/> <path d="M14.3305 56.3784C9.52834 54.4094 21.7044 28.8584 21.7044 28.8584C19.2542 28.7204 11.8546 29.0193 9.38103 27.112C6.28905 24.7278 36.6826 2.79543 39.5579 2.01019C41.8581 1.38199 49.391 23.6588 51.9296 35.4015C54.4682 47.1443 43.0871 34.5879 43.0871 34.5879C42.3821 42.523 37.5076 62.1738 34.2213 61.7081C32.4854 61.4621 29.0494 50.3714 26.7636 49.7589C25.6272 49.4544 16.596 57.3073 14.3305 56.3784Z" stroke="#1B1B20" stroke-width="3" stroke-linecap="round"/> <path d="M4.47739 41.3921C4.31039 42.8787 5.37668 44.4976 7.22666 44.6961C8.76831 44.8615 10.4436 43.8377 10.644 42.0538C10.811 40.5672 9.74467 38.9483 7.89469 38.7498C6.35304 38.5844 4.95273 39.9386 4.47739 41.3921Z" fill="#1B1B20"/> <path d="M20.172 59.1132C20.0717 60.0052 20.6216 60.6659 21.5467 60.7652C22.4717 60.8644 23.1552 60.336 23.2555 59.444C23.3557 58.5521 22.8057 57.8913 21.8807 57.792C20.9556 57.6928 20.2722 58.2213 20.172 59.1132Z" fill="#1B1B20"/> <path d="M57.0424 54.9822C56.9275 56.0053 57.7583 58.1649 58.8189 58.2787C59.8794 58.3925 62.1153 57.5971 62.2303 56.574C62.3452 55.551 61.5145 53.3912 60.454 53.2773C59.3934 53.1635 57.2723 52.9362 57.0424 54.9822Z" fill="#1B1B20"/> </svg> </span> <p class="b--u-text-5xl u-flex u-items-center b--u-mb-2" style="height: 80px;">485%</p> <p class="b--u-text-xl b--u-mb-6 u-flex u-items-center" style="height: 72px;">conversion<br>boost</p> <a href="/customers/customer-stories/autoaccessoriesgarage-com/" class="c-btn v--secondary">Read Use Case</a> </div> </div> </div> <div role="presentation" class="u-relative u-mx-0"> <img class="u-absolute u-mx-0 c-async-communication__bottom__decor--left" src="/decors/02.a36674976d5640b19327866e0d970c5209354b7e45babc703e6a95c06a90b8fe.svg" width="200" height="145" loading="lazy" role="presentation" style="width:200px; bottom:0; right:0;"> <img class="u-absolute u-mx-0 c-async-communication__bottom__decor--right" src="/decors/01.e662f55d503166d0b31c38ce36c565b25563ce57525abb9af7b7d2d7743a4a73.svg" width="200" height="145" loading="lazy" role="presentation" style="width:200px; bottom:0; left:0;"> </div> </section> <section class="b--u-bg-yellow-400 b--u-py-8 u-border-t-2 u-border-b-2 u-border-black" style="overflow: hidden;"> <div class="o-container u-relative"> <div class="u-flex u-flex-col lg:u-flex-row u-text-center lg:u-text-left"> <h2 class="lg:u-hidden b--u-text-3xl u-maxw-9 md:u-maxw-6 b--u-mx-auto">Get more leads with our asynchronous communication tool</h2> <h2 class="u-hidden lg:u-block b--u-text-xl u-maxw-9 md:u-maxw-6 b--u-mr-auto">Get more leads with our asynchronous communication tool</h2> <div class="b--u-mx-auto lg:u-mx-0"> <form action="https://accounts.livechat.com/signup" method="GET" data-controller="signup track" data-action="track#send" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="" > <div class="u-maxw-6 u-ml-0 u-flex u-flex-col sm:u-flex-row"> <input type="email" name="email" class="u-mr-xs u-mb-xs sm:u-mb-0" style="min-width: 14rem; height:58px;" data-signup-target="email" data-expandable-signup-target="input" placeholder="Enter your business email" aria-label="Business Email" required> <input type="hidden" name="source_id" value="prefooter"> <input type="hidden" name="source_url" value="https://www.livechat.com/asynchronous-communication/"> <input type="hidden" name="source_type" value="website"> <button type="submit" class="c-btn v--signup" style="height:58px;">Sign up free</button> </div> </form> <div class="u-hidden md:u-block"><p class="u-Mt-2xs u-mb-0 b--u-text-sm u-text-center md:u-text-left"> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Free 14-day trial </span> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Automation </span> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> No credit card required </span> </p> </div> <div class="md:u-hidden"><p class="u-Mt-2xs u-mb-0 b--u-text-sm u-text-center md:u-text-left"> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Free 14-day trial </span> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> No credit card required </span> </p> </div> </div> </div> </div> </section> <section class="b--u-bg-black-950 b--u-py-3 b--md:u-py-12 u-rounded-b-lg md:u-rounded-b-0"> <div class="o-container-xl"> <div class="u-flex lg:u-hidden u-flex-col u-justify-between u-items-stretch u-h-full b--lg:u-pr-0 u-text-white"> <div class="u-maxw-7 b--u-px-4 b--u-mx-auto"> <h3 class="b--u-text-3xl u-font-bold u-text-center">Multichannel communication:<br><span class="b--u-text-orange-200">one app to rule them all</span></h3> <p class="b--u-text-lg u-text-center">Flexibility also means being available on channels where your customers are. <a href="/marketplace/">LiveChat integrates</a> with CRMs, social media platforms, communication apps, and SMS, letting you handle all messages in one application.</p> </div> <img class="u-maxw-8 b--u-mx-auto u-rounded" src="/asynchronous-communication/multichannel-communication-mobile_hucc04eb26faefa3263299b13e9d844531_147914_686x0_resize_q75_h2_catmullrom_3.7d414b5fffe1c8a5591aa4a4f986d9a22e507ff4436bbe609488b9b045ad46f7.webp" alt="Visualization of the messaging integrations with LiveChat" width="343" height="343" style="max-width:343px; max-height:343px" type="image/webp"> </div> <div class="u-hidden lg:u-flex u-flex-col md:u-flex-row u-justify-between u-items-stretch u-h-full b--u-mt-4 b--lg:u-pr-0 u-rounded-lg o-wrapper b--u-bg-orange-100"> <div class="u-maxw-7 b--u-px-4 b--u-pt-4 b--lg:u-pl-8 b--u-pt-6 u-pb-0"> <h3 class="b--u-text-3xl u-font-bold">Multichannel communication: <span class="b--u-text-orange-300">one app to rule them all</span></h3> <p class="b--u-text-lg">Flexibility also means being available on channels where your customers are. <a href="/marketplace/">LiveChat integrates</a> with CRMs, social media platforms, communication apps, and SMS, letting you handle all messages in one application.</p> </div> <img class="u-maxw-7 u-mx-0 b--u-mt-auto" src="/asynchronous-communication/multichannel-communication-desktop_hu7b579dd9ee18670f5de4a9d473e35cae_333518_1280x0_resize_q75_h2_catmullrom_3.40538cde94685cc6ed8114dd779f2cbf03c639059b8b2a15098c9b14d4b53e2c.webp" alt="Visualization of the messaging integrations with LiveChat" width="640" height="457" style="flex-shrink:0; max-width:640px; max-height:457px" type="image/webp"> </div> </div> </section>  <section class="o-container b--u-mt-6 lg:u-hidden o-wrapper"> <h2 class="b--u-text-4xl b--u-mb-4 u-text-center">Communication that fits into every schedule</h2> <div class="u-mx-auto u-relative" data-controller="swiper" data-show="" data-show-3xl="5" data-show-2xl="5" data-show-xl="5" data-show-lg="5" data-show-md-two="3" data-show-md-one="3" data-show-md="2" data-show-sm="1" data-loop="false" data-space-between="20" data-pagination="true"> <div class="swiper-container " data-swiper-target="container"> <div class="swiper-prev u-flex u-items-center u-justify-center" data-swiper-target="prev"> <i class="u-flex u-items-center u-justify-center b--u-bg-white u-shadow-md u-round" style="width: 40px; height: 40px; padding-top: 3px;"> <svg class="c-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke="currentColor"> <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M10 19l-7-7m0 0l7-7m-7 7h18"/> </svg> </i> </div> <div class="swiper-next u-flex u-items-center u-justify-center" data-swiper-target="next"> <i class="u-flex u-items-center u-justify-center b--u-bg-white u-shadow-md u-round" style="width: 40px; height: 40px; padding-top: 3px;"> <svg class="c-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke="currentColor"> <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M14 5l7 7m0 0l-7 7m7-7H3"/> </svg> </i> </div> <div class="swiper-wrapper" data-swiper-target="wrapper"> <div class="swiper-slide"> <div class="u-flex u-flex-col u-rounded-md o-wrapper u-shadow-lg"> <img class="u-mx-auto" src="/asynchronous-communication/scroll-gallery-1-mobile_hu993d74bc120ca479dbe261bf00ad6868_430301_686x0_resize_q75_h2_catmullrom_3.05c69a70629ee8db9297e0200891e45ec4eb1694e2075ee95b0344ffc27a4d78.webp" alt="Screenshot of LiveChat application dashboard with a restarted conversation between agent and client" width="343" height="356" loading="lazy" type="image/webp"> <div class="u-flex u-flex-col u-flex-1 b--u-p-2 b--u-bg-white b--u-text-black"> <h3 class="b--u-text-base b--u-text-bold">1/7 Theo wants to buy a bike.</h3> </div> </div> </div> <div class="swiper-slide"> <div class="u-flex u-flex-col u-rounded-md o-wrapper u-shadow-lg"> <img class="u-mx-auto" src="/asynchronous-communication/scroll-gallery-2-mobile_hue2a28eb8c6b8f6196d233f84872fd694_101619_686x0_resize_q75_h2_catmullrom_3.fb08f7f37dedb11c91a487631afe2374299e0fc87eb1ef27e6073e5995f56247.webp" alt="LiveChat dashboard with a product recommendation sent asynchronously to a customer by support agent" width="343" height="356" loading="lazy" type="image/webp"> <div class="u-flex u-flex-col u-flex-1 b--u-p-2 b--u-bg-white b--u-text-black"> <h3 class="b--u-text-base b--u-text-bold">2/7 He messages the bike shop when it鈥檚 convenient for him.</h3> </div> </div> </div> <div class="swiper-slide"> <div class="u-flex u-flex-col u-rounded-md o-wrapper u-shadow-lg"> <img class="u-mx-auto" src="/asynchronous-communication/scroll-gallery-3-mobile_hudea73d0eeceae82de5d34c9a582ef4af_45418_686x0_resize_q75_h2_catmullrom_3.6bd01e2bd736d0d02a65bb61d4cd9457e309375417a9427649b0da94be37352a.webp" alt="LiveChat dashboard with a product recommendation sent asynchronously to a customer by support agent" width="343" height="356" loading="lazy" type="image/webp"> <div class="u-flex u-flex-col u-flex-1 b--u-p-2 b--u-bg-white b--u-text-black"> <h3 class="b--u-text-base b--u-text-bold">3/7 He doesn鈥檛 need to wait with the chat widget open until you reply.</h3> </div> </div> </div> <div class="swiper-slide"> <div class="u-flex u-flex-col u-rounded-md o-wrapper u-shadow-lg"> <img class="u-mx-auto" src="/asynchronous-communication/scroll-gallery-4-mobile_hu33e5f0e8d4d756a7e27a2cbdfb5d72db_122252_686x0_resize_q75_h2_catmullrom_3.646dc8f8511f45be223f8f5c255575b32696a905be13b8ae501f1634bd6434ca.webp" alt="LiveChat dashboard with a product recommendation sent asynchronously to a customer by support agent" width="343" height="356" loading="lazy" type="image/webp"> <div class="u-flex u-flex-col u-flex-1 b--u-p-2 b--u-bg-white b--u-text-black"> <h3 class="b--u-text-base b--u-text-bold">4/7 Eve replies when she鈥檚 back at work.</h3> </div> </div> </div> <div class="swiper-slide"> <div class="u-flex u-flex-col u-rounded-md o-wrapper u-shadow-lg"> <img class="u-mx-auto" src="/asynchronous-communication/scroll-gallery-5-mobile_hu8c488adef40c2724317025fe17b6b26c_195299_686x0_resize_q75_h2_catmullrom_3.5f68415534902e71244e5a1c98eb32784c0bfb19be4d1e1b79e791fb9c01644e.webp" alt="LiveChat dashboard with a product recommendation sent asynchronously to a customer by support agent" width="343" height="356" loading="lazy" type="image/webp"> <div class="u-flex u-flex-col u-flex-1 b--u-p-2 b--u-bg-white b--u-text-black"> <h3 class="b--u-text-base b--u-text-bold">5/7 Theo checks his phone in the morning.</h3> </div> </div> </div> <div class="swiper-slide"> <div class="u-flex u-flex-col u-rounded-md o-wrapper u-shadow-lg"> <img class="u-mx-auto" src="/asynchronous-communication/scroll-gallery-6-mobile_hu01db62933baff84029e9d7a9067b9044_60741_686x0_resize_q75_h2_catmullrom_3.dc7d393d043b4fea6fb460fd698848698a19db953b9059a198ad02e734c4d74f.webp" alt="LiveChat dashboard with a product recommendation sent asynchronously to a customer by support agent" width="343" height="356" loading="lazy" type="image/webp"> <div class="u-flex u-flex-col u-flex-1 b--u-p-2 b--u-bg-white b--u-text-black"> <h3 class="b--u-text-base b--u-text-bold">6/7 He got Eve鈥檚 reply at his email address.</h3> </div> </div> </div> <div class="swiper-slide"> <div class="u-flex u-flex-col u-rounded-md o-wrapper u-shadow-lg"> <img class="u-mx-auto" src="/asynchronous-communication/scroll-gallery-7-mobile_huc457a98c7ebeecdc6cd0b14be72815fd_426568_686x0_resize_q75_h2_catmullrom_3.ad7df194480c3f93511ea3dc0d217ae816b7a040c8c5ace3cfaa37770f81cd46.webp" alt="LiveChat dashboard with a product recommendation sent asynchronously to a customer by support agent" width="343" height="356" loading="lazy" type="image/webp"> <div class="u-flex u-flex-col u-flex-1 b--u-p-2 b--u-bg-white b--u-text-black"> <h3 class="b--u-text-base b--u-text-bold">7/7 Now, he鈥檚 ready to buy his dream bike.</h3> </div> </div> </div> </div> <div class="swiper-pagination" data-swiper-target="pagination"></div> </div> </div> </section>  <section class="u-hidden lg:u-block b--md:u-py-10 b--lg:u-pt-30 b--lg:u-pb-20 b--u-px-2.5 u-relative" style="z-index: 1"> <div class="u-maxw-9 u-mx-auto u-text-center"> <h2 class="b--u-text-4xl u-text-center">Communication that fits into every schedule</h2> </div> <div class="b--o-grid b--o-grid--2 b--o-grid--gap-4 u-maxw-12 u-mx-auto b--u-mt-12 b--lg:u-mt-20" data-controller="sticky-scroll-tour"> <div> <ul class="t-sticky-scroll-tour__objects c-list u-p-0" data-sticky-scroll-tour-target="objects" data-object-height="544"> <li class="t-sticky-scroll-tour__object u-maxw-6"> <img class="u-rounded-lg u-border u-border-yellow-400" src="/asynchronous-communication/scroll-gallery-1-desktop_hu9ed016c725f9e7f5afac6375a8382514_866988_1088x0_resize_q75_h2_catmullrom_3.50157972d693a6c1d0fbc8ce7dea3838617ce571e794e822cf9a8e2fce45068c.webp" alt="Illustration of the customer considering a bike purchase" width="544" height="544" loading="lazy" type="image/webp"> </li> <li class="t-sticky-scroll-tour__object u-maxw-6"> <img class="u-rounded-lg u-border u-border-yellow-400" src="/asynchronous-communication/scroll-gallery-2-desktop_hu86a6b7d763b11aac9345a0cdb64b2065_210167_1088x0_resize_q75_h2_catmullrom_3.e46101d908e81ce22c28c149dd3417768c6d1b31e1f86c49e3febce0574424eb.webp" alt="Illustration of the customer sending a message to the customer service after hours" width="544" height="544" loading="lazy" type="image/webp"> </li> <li class="t-sticky-scroll-tour__object u-maxw-6"> <img class="u-rounded-lg u-border u-border-yellow-400" src="/asynchronous-communication/scroll-gallery-3-desktop_hu251e393e2328862d6225d124a069bc23_80612_1088x0_resize_q75_h2_catmullrom_3.94e9d4adda62591d40cee9969fc0a3a1798462b64bdda32f7f5d8fe4f69f120e.webp" alt="Illustration of the asynchronous communication in the LiveChat chat widget" width="544" height="544" loading="lazy" type="image/webp"> </li> <li class="t-sticky-scroll-tour__object u-maxw-6"> <img class="u-rounded-lg u-border u-border-yellow-400" src="/asynchronous-communication/scroll-gallery-4-desktop_hu49337c0367aad0b7008cd8fa808a9244_234791_1088x0_resize_q75_h2_catmullrom_3.665f31bc09fb2188818c84185beb2a1416b9ad85e0611cd19fa7e22863464a0f.webp" alt="Illustration of the customer agent reply in the LiveChat app" width="544" height="544" loading="lazy" type="image/webp"> </li> <li class="t-sticky-scroll-tour__object u-maxw-6"> <img class="u-rounded-lg u-border u-border-yellow-400" src="/asynchronous-communication/scroll-gallery-5-desktop_hu1042511cecff0ab61b3d7c2941a90a7d_430813_1088x0_resize_q75_h2_catmullrom_3.ebba4a6d00e28db35f6c9e260d6e72c1d406dfb73c0b911e77dca1a4465a0d11.webp" alt="Illustration of the notification in a customer鈥檚 phone" width="544" height="544" loading="lazy" type="image/webp"> </li> <li class="t-sticky-scroll-tour__object u-maxw-6"> <img class="u-rounded-lg u-border u-border-yellow-400" src="/asynchronous-communication/scroll-gallery-6-desktop_hucf286c9a63f34d258201708be0c5d84c_105778_1089x0_resize_q75_h2_catmullrom_3.8e89df91a97efedcc8872209f8b8f3739d3f40c0ed6dc86333ec06cdba26ceb2.webp" alt="Illustration of the email response from the customer service agent" width="544" height="544" loading="lazy" type="image/webp"> </li> <li class="t-sticky-scroll-tour__object u-maxw-6"> <img class="u-rounded-lg u-border u-border-yellow-400" src="/asynchronous-communication/scroll-gallery-7-desktop_hu9f774a5aadcda8e39b5d79495a08c4ac_950186_1093x0_resize_q75_h2_catmullrom_3.20ce9e97ec0f67ad732d0b478d5182fb8aba79a4ce56e32931f7e2b283eee4e0.webp" alt="Illustration of a satisfied customer after bike purchase" width="544" height="544" loading="lazy" type="image/webp"> </li> </ul> </div> <ul class="c-list u-relative" data-sticky-scroll-tour-target="descriptions"> <li class="t-sticky-scroll-tour__description u-text-center b--u-py-16 b--lg:u-py-25"> <h3 class="b--u-text-2xl b--u-mb-3">1/7</h3> <p class="b--u-text-2xl u-maxw-5 b--u-mx-auto">Theo wants to buy a bike.</p> </li> <li class="t-sticky-scroll-tour__description u-text-center b--u-py-16 b--lg:u-py-25"> <h3 class="b--u-text-2xl b--u-mb-3">2/7</h3> <p class="b--u-text-2xl u-maxw-5 b--u-mx-auto">He messages the bike shop when it鈥檚 convenient for him.</p> </li> <li class="t-sticky-scroll-tour__description u-text-center b--u-py-16 b--lg:u-py-25"> <h3 class="b--u-text-2xl b--u-mb-3">3/7</h3> <p class="b--u-text-2xl u-maxw-5 b--u-mx-auto">He doesn鈥檛 need to wait with the chat widget open until you reply.</p> </li> <li class="t-sticky-scroll-tour__description u-text-center b--u-py-16 b--lg:u-py-25"> <h3 class="b--u-text-2xl b--u-mb-3">4/7</h3> <p class="b--u-text-2xl u-maxw-5 b--u-mx-auto">Eve replies when she鈥檚 back at work.</p> </li> <li class="t-sticky-scroll-tour__description u-text-center b--u-py-16 b--lg:u-py-25"> <h3 class="b--u-text-2xl b--u-mb-3">5/7</h3> <p class="b--u-text-2xl u-maxw-5 b--u-mx-auto">Theo checks his phone in the morning.</p> </li> <li class="t-sticky-scroll-tour__description u-text-center b--u-py-16 b--lg:u-py-25"> <h3 class="b--u-text-2xl b--u-mb-3">6/7</h3> <p class="b--u-text-2xl u-maxw-5 b--u-mx-auto">He got Eve鈥檚 reply at his email address.</p> </li> <li class="t-sticky-scroll-tour__description u-text-center b--u-py-16 b--lg:u-py-25"> <h3 class="b--u-text-2xl b--u-mb-3">7/7</h3> <p class="b--u-text-2xl u-maxw-5 b--u-mx-auto">Now, he鈥檚 ready to buy his dream bike.</p> </li> </ul> </div> </section> <section class="b--u-bg-black-50 u-rounded-t-lg md:u-rounded-t-0 b--u-pt-4 b--md:u-pt-10 b--lg:u-pt-20"> <div role="presentation" class="u-relative u-mx-0 u-hidden xl:u-block"> <img class="c-async-communication__customers__decor--left u-absolute u-mx-0" src="/asynchronous-communication/customers-left-desktop_hu5399af5384e6ea1a6a27d118992ce1e2_172854_640x0_resize_q75_h2_catmullrom_3.855a94d8a29fa3b3a94ee740f7ea4355d77508be2a4c9f6c929874d504418a97.webp" width="320" height="451" loading="lazy" role="presentation" type="image/webp"> <img class="c-async-communication__customers__decor--right u-absolute u-mx-0" src="/asynchronous-communication/customers-right-desktop_hueb1065aa11aa397a3f165cd1fea8dd3d_168615_632x0_resize_q75_h2_catmullrom_3.9426f95a2e8e874931f1c3833a51eb71b01630400df31a1be461230f4c7ea34a.webp" width="316" height="451" loading="lazy" role="presentation" type="image/webp"> </div> <div class="o-container u-text-center"> <div class="b--u-mb-2 b--lg:u-mb-12 u-relative"> <img class="xl:u-hidden b--u-mx-auto b--u-mb-2" src="/asynchronous-communication/customers-mobile_hu5346faae85c4ea00746ea6e3e50eea96_86753_682x0_resize_q75_h2_catmullrom_3.21a68949e08c422eb0ddecb71b071e328433fd348e9b888aa37d3bae96c88990.webp" width="312" height="64" loading="lazy" role="presentation" style="max-width: 312px;" type="image/webp"> <h2 class="b--u-text-3xl u-maxw-12 b--u-mx-auto b--u-mb-4">Freedom of choice is key<br>to customer happiness</h2> <p class="b--u-text-lg u-maxw-9 b--u-mx-auto b--u-mb-6">Today, customers want to be in charge. They want to connect whenever they want, on any device they want: be it a laptop or a mobile phone.</p> <p class="b--u-text-lg u-maxw-6 b--u-mx-auto"><strong>Add LiveChat to your website, empower your customers, and see your business grow.</strong></p> </div> </div> <div class="u-border-b-2 u-border-b-2 u-border-black"> <div class="o-container-xl u-w-full u-mx-auto b--u-px-2 b--sm:u-px-4 b--md:u-px-6 b--lg:u-px-12 b--u-pt-4 b--md:u-pt-12 b--u-pb-4 b--md:u-pb-7"> <h2 class="b--u-text-xl b--u-mb-3" id="faq"> Frequently Asked Questions </h2> <div class="c-faq" data-controller="attribute"> <div class="faq b--o-grid b--o-grid--1 b--md:o-grid--2 b--o-grid--gap-0 b--md:o-grid--gap-4 b--u-mb-6 u-text-left" itemscope itemtype="https://schema.org/FAQPage"> <div itemprop="name" class="u-hidden">Frequently Asked Questions</div> <div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">What is asynchronous communication?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Asynchronous communication is where messages are sent and received at different times. Unlike synchronous communication, where both parties are present and engaged in real time. Asynchronous communication allows for flexibility and convenience. This type of communication is commonly used in ecommerce, online direct messaging, email, and digital project management software (like Jira).<br><br>One of the main benefits of asynchronous communication is that it allows for greater productivity and efficiency. Individuals can respond asynchronously to messages at their own pace without interrupting their workflow. This improves time management and increases focus on important tasks. Additionally, asynchronous communication can help to reduce misunderstandings and miscommunications, as people have more time to carefully consider their responses. Overall, asynchronous communication is a valuable tool for online collaboration."</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">How to tell if communication is asynchronous?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Asynchronous communication refers to a type of communication where the send and receive do not need to happen at the same time. This type of communication is often used when there is a time difference between the sender and receiver or when sender and receiver are in different locations. Asynchronous communication can take many forms, including email, DMs, text messaging, and social media.<br><br>One way to tell if communication is asynchronous is to look at the response time. If there is a delay between the time message is sent and the time response is received, then the communication is likely asynchronous. Another way to tell if communication is asynchronous is to look at the medium being used. Asynchronous communication is often done through text-based mediums, such as email or text messaging, rather than through real-time mediums, such as phone calls or video chats. Additionally, asynchronous communication often allows for more time to respond and can be more convenient for both the sender and receiver.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">How long do I need to wait for an asynchronous response?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">It is considered a commonly accepted standard to respond within 24-48 hours on working days and 48-72h on holidays. This allows the sender to have enough time to craft a thoughtful message while also giving the receiver enough time to respond without feeling rushed. It is important to note that some forms of asynchronous communication, such as email, may have different expectations for response times depending on the urgency of the message. However, the average response time in asynchronous communication can vary depending on the context and the medium being used. Overall, key to successful asynchronous communication is to be clear, concise, and timely in your responses.</span></p> </div> </div> <div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">How can I respond to the asynchronous message?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">To respond to an asynchronous message, it is important first to understand the context and purpose of the message. Additionally, it is important to be clear and concise in your response, using simple language and avoiding jargon.<br><br>When responding to asynchronouslys, it is also important to be timely. While you may not be able to respond immediately, it is important to respond within a reasonable timeframe. This will help maintain a positive relationship with the sender and ensure that communication remains open and effective. Usually, the longer delay in response increases communication partner frustration. Depending on the business branch, best practice is to respond within 1 working day, and an acceptable communication gap is a couple of working days. The general rule is to respond as fast as possible.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">When is it better to communicate synchronously and when asynchronously?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Synchronous communication refers to real-time communication where all parties involved are present and actively participating in a conversation. Asynchronous communication, on the other hand, refers to communication that occurs over a period of time gaps, with participants responding at their own pace.<br><br>Synchronous communication is ideal for situations that require immediate feedback or collaboration, such as team meetings, brainstorming sessions, or urgent problem-solving. It allows for real-time interaction and can help build stronger personal relationships between team members. Asynchronous communication, on the other hand, is better suited for situations where there are many participants or participants are in different time zones or have different schedules. It allows for flexibility and can help avoid scheduling conflicts.<br><br>In conclusion, both synchronous and asynchronous communication have their advantages and disadvantages. It's important to consider the nature of communication and the needs of the participants when deciding which method to use. By understanding differences, teams can choose the most effective communication method for their specific situation.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">Can synchronous communication change to asynchronous?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Synchronous communication refers to real-time communication where all parties involved are present and actively participating in the conversation. Asynchronous communication, on the other hand, allows for a time delay (gap) between messages and does not require all parties to be present at the same time.<br><br>It is possible for synchronous communication to change to asynchronous communication. This can happen when one or more parties are unable to participate in real-time due to scheduling conflicts or other reasons. In such cases, communication can be shifted to an asynchronous mode, like email or direct messaging, where messages can be sent and received at different times. This allows for more flexibility and can help ensure that all parties are able to participate in the conversation.<br><br>Overall, the ability to switch between synchronous and asynchronous communication can be beneficial in many situations. It allows for greater flexibility and can help ensure that all parties are involved and participate in the conversation, regardless of obstacles.</span></p> </div> </div> </div> </div> </div> <div role="presentation" class="u-relative u-mx-0 u-hidden xl:u-block"> <img class="u-absolute u-mx-0 " src="/decors/02.a36674976d5640b19327866e0d970c5209354b7e45babc703e6a95c06a90b8fe.svg" width="200" height="145" loading="lazy" role="presentation" style="width: 200px; bottom: 0; right: 0;"> <img class="u-absolute u-mx-0" src="/decors/01.e662f55d503166d0b31c38ce36c565b25563ce57525abb9af7b7d2d7743a4a73.svg" width="200" height="145" loading="lazy" role="presentation" style="width: 200px; bottom: 0; left: 0;"> </div> </div> </section> <section class="b--u-bg-yellow-400 b--u-pt-12 b--u-pb-16 u-border-b-2 u-border-black" style="overflow: hidden;"> <div class="o-container u-relative"> <div class="b--u-mx-auto u-maxw-10"> <h2 class="b--u-text-3xl u-text-center">Be flexible.<br>Communicate better</h2> <div class="b--u-mx-auto u-maxw-6"> <form action="https://accounts.livechat.com/signup" method="GET" data-controller="signup track" data-action="track#send" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="" > <div class="u-maxw-6 u-ml-0 u-flex u-flex-col sm:u-flex-row"> <input type="email" name="email" class="u-mr-xs u-mb-xs sm:u-mb-0" style="min-width: 14rem; height:58px;" data-signup-target="email" data-expandable-signup-target="input" placeholder="Enter your business email" aria-label="Business Email" required> <input type="hidden" name="source_id" value="footer"> <input type="hidden" name="source_url" value="https://www.livechat.com/asynchronous-communication/"> <input type="hidden" name="source_type" value="website"> <button type="submit" class="c-btn v--signup" style="height:58px;">Sign up free</button> </div> </form> <p class="u-Mt-2xs u-mb-0 b--u-text-sm u-text-center md:u-text-left"> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Free 14-day trial </span> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Automation </span> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> No credit card required </span> </p> </div> </div> </div> </section> </div> <footer class=" u-bg-gray-900 b--u-pt-6"> <div class="u-border-b"> <div class="o-container-xl"> <div class="u-flex u-flex-wrap u-items-center b--u-mb-3"> <p class="b--u-text-xs b--u-text-bold u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3">Get LiveChat App</p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-web-app/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="15" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M7.57 14.51c1.12-.15 2.1-1.31 2.72-3.03-.9-.2-1.8-.3-2.72-.31v3.34zM9.36 14.24l.2-.06.16-.05.19-.07.16-.07.19-.07a7.87 7.87 0 0 0 1.6-.97l.15-.11.15-.14.13-.11.15-.15.13-.12.02-.02a8.81 8.81 0 0 0-1.8-.69 6.44 6.44 0 0 1-1.66 2.7l.06-.02.17-.05zM14.62 7.52h-3.13a13.4 13.4 0 0 1-.53 3.6c.69.18 1.35.44 1.98.78a7.23 7.23 0 0 0 1.68-4.38zM7.57 7h3.4a12.92 12.92 0 0 0-.52-3.46c-.95.21-1.91.33-2.88.34V7zM7.57.01v3.35c.91-.01 1.82-.12 2.72-.32C9.67 1.33 8.69.17 7.57.01zM7.57 10.65c.97 0 1.93.12 2.88.34.33-1.13.5-2.3.51-3.47H7.57v3.13zM12.94 2.62c-.63.34-1.3.6-1.98.79.34 1.17.51 2.38.53 3.6h3.13a7.23 7.23 0 0 0-1.68-4.39zM12.59 2.23l-.02-.02-.13-.13-.15-.14-.13-.12-.15-.13-.14-.11a5.59 5.59 0 0 0-.94-.63 7.23 7.23 0 0 0-.17-.1L10.6.77a5.78 5.78 0 0 0-.34-.16l-.19-.08a7.38 7.38 0 0 0-.72-.25L9.2.24 9.13.22a6.44 6.44 0 0 1 1.67 2.7 8.8 8.8 0 0 0 1.79-.69zM0 7h3.13c.01-1.21.2-2.42.53-3.6a9.1 9.1 0 0 1-1.98-.78A7.23 7.23 0 0 0 0 7zM7.05 14.51v-3.34c-.92 0-1.82.12-2.72.31.62 1.72 1.6 2.88 2.72 3.03zM7.05 7.52h-3.4c.02 1.18.2 2.34.52 3.47.94-.22 1.9-.33 2.88-.34V7.52zM7.05.01c-1.12.16-2.1 1.32-2.72 3.03.9.2 1.8.3 2.72.32V0zM7.05 3.88c-.97-.01-1.94-.13-2.88-.34-.33 1.12-.5 2.29-.51 3.46h3.39V3.88zM5.49.22l-.06.02-.17.04-.2.06L4.9.4l-.2.07-.15.06-.19.08a7.57 7.57 0 0 0-.82.42l-.17.1a6.85 6.85 0 0 0-.46.32l-.16.13-.14.1-.15.14-.13.12-.15.14-.13.13-.02.02c.57.3 1.17.52 1.8.68C4.13 1.9 4.71.97 5.48.22zM2.18 12.44l.15.14.13.12.15.14.14.1.16.13.14.1a7.4 7.4 0 0 0 .81.5l.16.09a6.08 6.08 0 0 0 .34.16l.19.07a7.38 7.38 0 0 0 .35.14l.17.05.2.06.16.05.06.01a6.44 6.44 0 0 1-1.67-2.7 8.8 8.8 0 0 0-1.79.7l.02.02.13.12zM1.68 11.9c.62-.34 1.3-.6 1.98-.78a13.4 13.4 0 0 1-.53-3.6H0c.06 1.6.65 3.15 1.68 4.38z"/></g></svg> <span class="b--u-ml-1">Web browser</span></a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-for-windows/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="15" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M0 12.5l6 .8V7.7H0zM0 6.9h6V1.2L0 2zM6.7 13.4l7.9 1.1V7.7H6.7zM6.8 1.1v5.7h7.7V0z"/></g></svg> <span class="b--u-ml-1">Windows</span></a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-for-android/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="18" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M1.08 5.58h-.05C.47 5.58 0 6.04 0 6.6v4.44c0 .57.47 1.02 1.03 1.02h.05c.56 0 1.03-.46 1.03-1.02V6.6c0-.56-.47-1.02-1.03-1.02zM2.6 12.76c0 .51.42.93.94.93h1.01v2.4c0 .57.47 1.02 1.03 1.02h.05c.57 0 1.03-.46 1.03-1.02v-2.4h1.41v2.4c0 .57.46 1.02 1.03 1.02h.04c.57 0 1.03-.46 1.03-1.02v-2.4h1.01c.52 0 .95-.42.95-.93V5.74H2.6v7.02z"/><path d="M9.74 1.49l.8-1.23a.17.17 0 0 0-.05-.23.17.17 0 0 0-.24.05l-.83 1.27a5.46 5.46 0 0 0-4.11 0L4.48.08a.17.17 0 0 0-.24-.05.17.17 0 0 0-.05.23l.8 1.23a4.03 4.03 0 0 0-2.4 3.83h9.56l.01-.28c0-1.52-.98-2.85-2.42-3.55zm-4.6 2.2a.46.46 0 0 1-.45-.46c0-.25.2-.45.46-.45a.46.46 0 1 1 0 .91zm4.44 0a.46.46 0 0 1-.46-.46c0-.25.2-.45.46-.45a.46.46 0 1 1 0 .91z" fill-rule="nonzero"/><path d="M13.7 5.58h-.05c-.56 0-1.03.46-1.03 1.02v4.44c0 .57.47 1.02 1.03 1.02h.05c.56 0 1.02-.46 1.02-1.02V6.6c0-.56-.46-1.02-1.03-1.02z"/></g></svg> <span class="b--u-ml-1">Android</span></a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-text-xs u-flex u-items-center u-w-fit"><svg width="19" height="16" viewBox="0 0 19 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4.6 13.9l-1 1.5a1.2 1.2 0 01-2-1.1l.7-1.2c.2-.2.5-.5 1-.4 0 0 1.3 0 1.4.8l-.1.4zM17 10H13.9L11 4.8l-.2-.3c-.3-.4-.7.7-.7.7-.6 1.2 0 2.7.3 3l4 7.1a1.2 1.2 0 002-1.1l-1-1.8s0-.2.2-.2H17c.6 0 1.1-.5 1.1-1.1 0-.6-.5-1.2-1.1-1.2zm-5.3 1.6s.1.7-.5.7h-10a1.2 1.2 0 010-2.3h2.5c.5 0 .6-.2.6-.2l3.4-5.9v-.2l-1.2-2a1.2 1.2 0 012-1.1l.6.9.5-1a1.2 1.2 0 012 1.2L6.9 10l.1.1h2.8s1.6 0 1.9 1.6z" fill="currentColor"/></svg><a href="/app/livechat-for-iphone/" class="c-link v--reset b--u-text-xs b--u-ml-1">iOS</a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-for-mac/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="18" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M12.4 9.3c0-2.2 1.8-3.3 1.9-3.3a4.1 4.1 0 0 0-3.2-1.8c-1.4-.1-2.7.8-3.4.8-.7 0-1.8-.7-3-.7-1.4 0-2.8.8-3.6 2.2C-.5 9.2.7 13 2.2 15.3c.8 1 1.7 2.3 2.8 2.2 1.1 0 1.6-.7 3-.7 1.3 0 1.6.7 2.8.7 1.2 0 2-1 2.7-2.1.9-1.3 1.2-2.5 1.3-2.5 0 0-2.4-1-2.4-3.6zM10.2 2.8c.6-.7 1-1.8.9-2.8a4 4 0 0 0-2.6 1.3C7.9 2 7.4 3 7.5 4c1 .1 2-.5 2.7-1.2z"/></g></svg> <span class="b--u-ml-1 b--u-mbn-0.5">Mac</span></a></p> </div> <nav class="u-flex u-flex-wrap b--u-mb-8 b--md:u-mb-6 b--lg:u-mb-4"> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Product</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/pricing/" class="b--u-text-xs c-link v--reset u-block" >Pricing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/benefits/" class="b--u-text-xs c-link v--reset u-block" >LiveChat Benefits</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/tour/" class="b--u-text-xs c-link v--reset u-block" >Tour</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/" class="b--u-text-xs c-link v--reset u-block" >Features</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/lead-generation/" class="b--u-text-xs c-link v--reset u-block" >Lead Generation</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/livechat-demo/" class="b--u-text-xs c-link v--reset u-block" >Product Demo</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/app/" class="b--u-text-xs c-link v--reset u-block" >App</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/marketplace/" class="b--u-text-xs c-link v--reset u-block" >Marketplace</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://news.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">News</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Solutions</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/customer-support/" class="b--u-text-xs c-link v--reset u-block" >Customer Support</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/sales-and-marketing/" class="b--u-text-xs c-link v--reset u-block" >Sales & Marketing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/enterprise/" class="b--u-text-xs c-link v--reset u-block" >Enterprise</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Customers</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/#industries" class="b--u-text-xs c-link v--reset u-block" >Industries</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/" class="b--u-text-xs c-link v--reset u-block" >Customers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/live-chat-reviews/" class="b--u-text-xs c-link v--reset u-block" >Reviews & Testimonials</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/customer-stories/" class="b--u-text-xs c-link v--reset u-block" >Case Studies</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Resources</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/success/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Success by LiveChat</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/success/customer-service-guide/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Customer Service Guide</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customer-service-report/" class="b--u-text-xs c-link v--reset u-block" >Customer Service Report</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/benchmark/" class="b--u-text-xs c-link v--reset u-block" >Benchmark</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/resources/reports/" class="b--u-text-xs c-link v--reset u-block" >Reports</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/typing-speed-test/" class="b--u-text-xs c-link v--reset u-block" >Typing Speed Test</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/privacy-policy-generator/" class="b--u-text-xs c-link v--reset u-block" >Privacy Policy Generator</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/newsletter/" class="b--u-text-xs c-link v--reset u-block" >Newsletter</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Support</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/help/" class="b--u-text-xs c-link v--reset u-block" >Help Center</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/webinars/" class="b--u-text-xs c-link v--reset u-block" >Webinars</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/marketplace/partners/" class="b--u-text-xs c-link v--reset u-block" >Partners Marketplace</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/enterprise/professional-business-services/" class="b--u-text-xs c-link v--reset u-block" >Professional Services</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://developers.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">API & Developers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://status.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">System Status</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Company</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://text.com/?utm_source=livechat.com&utm_medium=referral&utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">About <span class='b--u-text-bold'>Text</span></a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/contact/" class="b--u-text-xs c-link v--reset u-block" >Contact</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/team/" class="b--u-text-xs c-link v--reset u-block" >Team</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/careers/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Careers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://investor.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Investor Relations</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://www.text.com/press/" class="b--u-text-xs c-link v--reset u-block" >Press</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://partners.livechat.com/?utm_source=livechat.com&utm_medium=referral&utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Partner Program</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://incubator.livechat.com/?utm_source=livechat&utm_medium=referral&utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">LiveChat Incubator</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/legal/" class="b--u-text-xs c-link v--reset u-block" >Legal</a> </li> </ul> </div> </div> </nav> <div class="u-flex sm:u-items-center lg:u-justify-between u-flex-col lg:u-flex-row b--u-mb-6 b--md:u-mb-12 b--lg:u-mb-8"> <div class="u-hidden md:u-flex u-items-center u-flex-col md:u-flex-row b--u-mb-4 b--lg:u-mb-0.25" data-controller="append-params" data-append-params-params-value="region"> <p class="b--u-text-sm b--u-text-bold b--u-mb-3 b--md:u-mb-0.25 b--u-mr-4">Start your free live chat trial</p> <a href="https://accounts.livechat.com/signup?source_id=footer_cta_button&source_type=website&source_url=https%3a%2f%2fwww.livechat.com%2fasynchronous-communication%2f" class="c-btn v--sm v--signup" data-controller="track" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Sign up free" data-action="track#send" data-append-params-target="link" >Sign up free</a> </div> <div class="md:u-hidden u-flex u-items-center u-justify-center u-flex-col b--u-mb-6 b--md:u-mb-0.25" data-controller="append-params" data-append-params-params-value="region"> <p class="b--u-text-sm b--u-text-bold b--u-mb-3 b--md:u-mb-0.25">Start your free live chat trial</p> <a href="https://accounts.livechat.com/signup?source_id=footer_cta_button&source_type=website&source_url=https%3a%2f%2fwww.livechat.com%2fasynchronous-communication%2f" class="c-btn v--signup u-w-full u-maxw-3 u-mx-auto" data-controller="track" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Sign up free" data-action="track#send" data-append-params-target="link" >Sign up free</a> </div> <div class="u-maxw-5 u-mx-auto lg:u-mr-0"> <div class="b--o-grid b--o-grid--gap-6 b--md:o-grid--gap-4 b--o-grid--4 b--sm:o-grid--8"> <a href="https://twitter.com/intent/follow?screen_name=LiveChat" class=" u-text-black"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none"><path fill="currentColor" d="M18.2 2.3h3.3l-7.2 8.2 8.5 11.3H16L11 14.8l-6 6.8H1.6L9.4 13 1.2 2.2H8l4.8 6.3 5.4-6.3ZM17 19.8H19L7 4H5l12 15.7Z"/></svg> </a> <a href="https://www.linkedin.com/company/livechat/" class=" u-text-black"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M20.45 20.45H16.9v-5.57c0-1.33-.02-3.04-1.85-3.04-1.85 0-2.13 1.45-2.13 2.95v5.66H9.35V9h3.41v1.56h.05a3.74 3.74 0 0 1 3.37-1.85c3.6 0 4.27 2.37 4.27 5.46v6.28ZM5.34 7.43a2.06 2.06 0 1 1 0-4.13 2.06 2.06 0 0 1 0 4.13ZM3.55 20.45h3.57V9H3.55v11.45ZM22.22 0H1.77C.79 0 0 .77 0 1.73v20.54C0 23.22.8 24 1.77 24h20.45c.98 0 1.78-.78 1.78-1.73V1.73C24 .77 23.2 0 22.22 0Z" fill="currentColor"/></svg> </a> <a href="https://www.facebook.com/livechat" class=" u-text-black"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M24 12.07a12 12 0 1 0-13.88 11.86v-8.39H7.08v-3.47h3.04V9.43c0-3 1.8-4.67 4.54-4.67 1.31 0 2.68.23 2.68.23v2.96h-1.51c-1.5 0-1.96.92-1.96 1.87v2.25h3.33l-.53 3.47h-2.8v8.39A12 12 0 0 0 24 12.07Z" fill="currentColor"/></svg> </a> <a href="https://www.youtube.com/livechat?sub_confirmation=1" class=" u-text-black"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M9.52 15.59V8.82l6.49 3.4-6.49 3.37Zm14.24-7.94s-.23-1.66-.95-2.39c-.92-.96-1.94-.96-2.4-1.02C17.03 4 12 4 12 4h-.02s-5.03 0-8.4.24c-.46.06-1.48.06-2.4 1.02-.72.73-.95 2.4-.95 2.4S0 9.6 0 11.54v1.82c0 1.95.24 3.9.24 3.9s.23 1.66.95 2.39c.92.96 2.12.93 2.65 1.03 1.92.18 8.16.24 8.16.24s5.04 0 8.4-.25c.47-.06 1.5-.06 2.4-1.02.73-.73.96-2.39.96-2.39s.24-1.95.24-3.9v-1.82c0-1.95-.24-3.9-.24-3.9Z" fill="currentColor"/></svg></a> <a href="https://www.instagram.com/livechat/" class=" u-text-black"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.05.07C8.33.01 8.75 0 12 0c3.26 0 3.67.01 4.95.07a8.8 8.8 0 0 1 2.91.56c.79.3 1.46.72 2.13 1.38a5.88 5.88 0 0 1 1.38 2.13c.3.76.5 1.64.56 2.91.06 1.28.07 1.7.07 4.95 0 3.26-.01 3.67-.07 4.95a8.81 8.81 0 0 1-.56 2.91c-.3.79-.72 1.46-1.38 2.13a5.88 5.88 0 0 1-2.13 1.38c-.76.3-1.64.5-2.91.56-1.28.06-1.7.07-4.95.07-3.26 0-3.67-.01-4.95-.07a8.8 8.8 0 0 1-2.91-.56A5.88 5.88 0 0 1 2 21.99a5.88 5.88 0 0 1-1.38-2.13 8.8 8.8 0 0 1-.56-2.91A85.13 85.13 0 0 1 0 12c0-3.26.01-3.67.07-4.95a8.8 8.8 0 0 1 .56-2.91c.3-.79.72-1.46 1.38-2.13A5.88 5.88 0 0 1 4.14.63 8.8 8.8 0 0 1 7.05.07Zm12.03 2.58a6.64 6.64 0 0 0-2.23-.42A83.27 83.27 0 0 0 12 2.16c-3.2 0-3.58.01-4.85.07-1.17.06-1.8.25-2.23.42-.56.21-.96.47-1.38.9-.42.41-.68.81-.9 1.37a6.64 6.64 0 0 0-.4 2.23A83.28 83.28 0 0 0 2.15 12c0 3.2.01 3.58.07 4.85.06 1.17.25 1.8.42 2.23.21.56.47.96.9 1.38.41.42.81.68 1.37.9.43.16 1.06.35 2.23.4 1.27.07 1.65.08 4.85.08 3.2 0 3.58-.01 4.85-.07a6.64 6.64 0 0 0 2.23-.42c.56-.21.96-.47 1.38-.9.42-.41.68-.81.9-1.37.16-.43.35-1.06.4-2.23.07-1.27.08-1.65.08-4.85 0-3.2-.01-3.58-.07-4.85a6.64 6.64 0 0 0-.42-2.23 3.72 3.72 0 0 0-.9-1.38 3.72 3.72 0 0 0-1.37-.9ZM12 5.84a6.16 6.16 0 1 0 0 12.32 6.16 6.16 0 0 0 0-12.32ZM8 12a4 4 0 1 0 8 0 4 4 0 0 0-8 0Zm10.4-4.97a1.44 1.44 0 1 0 0-2.88 1.44 1.44 0 0 0 0 2.88Z" fill="currentColor"/></svg> </a> <a href="https://www.producthunt.com/posts/livechat-2" class=" u-text-black"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M10.1999 14.4001h3.3998c2.3197 0 4.2-1.8803 4.2-4.2 0-2.31977-1.8803-4.20002-4.2-4.20002H7.79993V18.0001h2.39997v-3.6ZM0 12C0 5.37225 5.37225 0 12 0c6.627 0 12 5.37225 12 12 0 6.6278-5.373 12-12 12-6.62775 0-12-5.3722-12-12Zm10.2-3.60004h3.3998c.9946 0 1.8001.80625 1.8001 1.80004 0 .9937-.8055 1.7999-1.8001 1.7999H10.2V8.39996Z" fill="currentColor"/></svg></a> <a href="https://dribbble.com/textcom" class=" u-text-black"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M19.93 5.53c-.21.3-1.93 2.5-5.72 4.05a30.73 30.73 0 0 1 .9 2c3.41-.42 6.8.27 7.14.34a10.2 10.2 0 0 0-2.32-6.39ZM9.6 2.05a54.8 54.8 0 0 1 3.82 6c3.65-1.37 5.19-3.44 5.38-3.7a10.2 10.2 0 0 0-9.2-2.3ZM1.97 9.92c.46 0 4.68.02 9.47-1.25a65.4 65.4 0 0 0-3.8-5.93c-2.86 1.35-5 4-5.67 7.18Zm2.42 8.95c.23-.4 3.04-5.06 8.33-6.76l.4-.13c-.26-.58-.54-1.16-.83-1.74A37.83 37.83 0 0 1 1.76 11.7l-.01.32c0 2.63 1 5.03 2.64 6.85ZM16 21.45c-.15-.9-.74-4.03-2.18-7.77l-.07.02c-5.78 2.01-7.86 6.02-8.04 6.4A10.2 10.2 0 0 0 16 21.45Zm6.12-7.8c-.35-.12-3.17-.96-6.38-.45a44.2 44.2 0 0 1 1.99 7.31 10.27 10.27 0 0 0 4.39-6.87ZM12 24C5.38 24 0 18.62 0 12S5.38 0 12 0s12 5.38 12 12-5.38 12-12 12Z" fill="currentColor"/></svg></a> <a href="https://github.com/livechat" class=" u-text-black"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M22.39 6.13a12.1 12.1 0 0 0-4.37-4.48A11.52 11.52 0 0 0 12 0C9.82 0 7.81.55 5.98 1.65A12.27 12.27 0 0 0 0 12.3c0 2.68.76 5.1 2.29 7.23a11.78 11.78 0 0 0 5.91 4.45c.28.05.5.01.63-.12.13-.12.2-.28.2-.48a378 378 0 0 0-.01-2.29l-.36.07a6.45 6.45 0 0 1-1.95-.06 2.4 2.4 0 0 1-1.05-.48 2.03 2.03 0 0 1-.7-.98l-.15-.37c-.1-.25-.27-.52-.49-.82a1.9 1.9 0 0 0-.68-.6l-.1-.09a1.16 1.16 0 0 1-.35-.41c-.03-.08 0-.14.08-.19a1 1 0 0 1 .45-.07l.31.05c.2.04.47.17.77.38.31.22.56.5.76.83.24.44.53.78.87 1 .34.24.68.35 1.02.35.35 0 .64-.03.9-.08.24-.05.48-.13.7-.24.09-.72.35-1.27.76-1.65-.6-.06-1.13-.16-1.6-.29a6.3 6.3 0 0 1-1.47-.62 4.23 4.23 0 0 1-2.08-2.76c-.21-.7-.32-1.5-.32-2.4 0-1.3.42-2.4 1.24-3.3a4.4 4.4 0 0 1 .1-3.27c.3-.1.76-.02 1.35.22A9.29 9.29 0 0 1 9 6.36a10.84 10.84 0 0 1 6 0l.6-.39c.4-.25.88-.49 1.43-.7.55-.21.98-.27 1.27-.18.47 1.21.5 2.3.12 3.27.82.9 1.24 2 1.24 3.3 0 .9-.11 1.71-.32 2.41a5 5 0 0 1-.83 1.68 4.4 4.4 0 0 1-1.27 1.07c-.5.29-1 .5-1.47.62-.47.13-1 .23-1.6.29.54.48.81 1.24.81 2.27v3.38c0 .2.07.36.2.48.13.13.34.17.62.12 2.41-.83 4.39-2.3 5.91-4.45A12.16 12.16 0 0 0 24 12.3c0-2.23-.54-4.29-1.61-6.17Z" fill="currentColor"/></svg></a> </div> </div> </div> </div> </div> <div class="o-container-xl u-text-gray-400"> <div class="b--u-py-3"> <p class="b--u-text-2xs u-mb-0 u-pb-0" style="color: inherit;">LiveChat is customer service software that adapts to your business needs. Whether you鈥檙e a B2B SaaS or an <a href="/solutions/ecommerce/" class="c-link v--reset u-text-underline">ecommerce</a> company, our live chat software will help you sell and support across multiple communication channels and ultimately grow your business.<br>Copyright © 2024 Text, Inc. All rights reserved.</p> <div class="b--u-pt-3"> <p class="b--u-text-2xs u-mb-0 u-pb-0" style="color: inherit;">We use cookies and similar technologies to enhance your interactions with our website and Services, including when you reach out to us on chat. This comprises traffic analysis, delivering personalized content, and supporting our marketing efforts. By accessing our website, interacting with our Services, you agree to let us and our partners employ cookies and related technologies on your computer or devices. <a href="/legal/cookies-policy/" class="b--u-text-bold" style="color: inherit;">Click the Cookies Policy</a> to check how you can control the use of cookies through your device. To understand how we process your data, including through cookies, and interactions with us, please read our <a href="/legal/privacy-policy/" class="b--u-text-bold" style="color: inherit;">Privacy Policy</a>.</p></div> </div> </div> </footer> <script async defer src="/dist/js/main.0468433ea45a73a3746f4791833cc17772be5c9f23f52a04cbb6c330c154af34.js"></script> <script async defer src="/dist/js/vendor~1.640be77df4843b82ffa39c47b3678aae74f8827a7ac159100ba417dbe9a6918e.js"></script> <script async defer src="/dist/js/vendor~2.cec0b0cca94f290f1cd8a5fe547e1e9d1b1a021a2a3c8a84eef2eaba143db2d1.js"></script> <script async defer src="/dist/js/vendor~3.277d9c17b185b5843725d623ed8659093c515c8c42892a210cfa1bd7bedab2f5.js"></script> <script async defer src="/dist/js/vendor~legal.7e407caec7c24e9948a2ee4ce0618507c1dc7536814f241c5bf782f2b0461f5b.js"></script> <script async defer src="/dist/js/vendor~stimulus.5b795d8abe662fb12ab5bbcf99351372fbea633a423f7fb18cec57c87efbf265.js"></script> <script async defer src="/dist/js/vendor~livechat.a5d8fd72db6c5621582b64ed9e8372b726322924e436f0534f19d537ece84e2e.js"></script> <script async defer src="/dist/js/controllers~sqf.ae667192300207b2fdb0d56e21c973f0ae0d930a2082c4243b9a5f34e78626b7.js"></script> <script async defer src="/dist/js/controllers.6ea74c08e29238c1547ae55937bcc3ce86a1bd4f1c2d0003a8e50fc6ed270653.js"></script> <script async defer src="/dist/js/manifest.42425d64286f0ccde0dc16bddc681f5145177a99f5f45bfc4cca78e8d5d4653b.js"></script> <script> window.__lc = window.__lc || {}; window.__lc.license = 1520; window.__lc.ga_version = "gtm"; (function (n, t, c) { function i(n) { return e._h ? e._h.apply(null, n) : e._q.push(n); } var e = { _q: [], _h: null, _v: "2.0", on: function () { i(["on", c.call(arguments)]); }, once: function () { i(["once", c.call(arguments)]); }, off: function () { i(["off", c.call(arguments)]); }, get: function () { if (!e._h) throw new Error("[LiveChatWidget] You can't use getters before load."); return i(["get", c.call(arguments)]); }, call: function () { i(["call", c.call(arguments)]); }, init: function () { var n = t.createElement("script"); (n.async = !0), (n.type = "text/javascript"), (n.src = "https://cdn.livechatinc.com/staging/tracking.js"), t.head.appendChild(n); }, }; !n.__lc.asyncInit && e.init(), (n.LiveChatWidget = n.LiveChatWidget || e); })(window, document, [].slice); </script> <noscript> <a href="https://www.livechatinc.com/chat-with/1520/" rel="nofollow">Chat with us</a>, powered by <a href="https://www.livechatinc.com/?welcome" rel="noopener nofollow" target="_blank">LiveChat</a> </noscript> <script> const checkIfMobile = () => { const userAgent = navigator.userAgent || navigator.vendor || window.opera; const mobileRegex = /Android|webOS|iPhone|iPad|iPod|BlackBerry|IEMobile|Opera Mini/i; const hasTouchSupport = 'ontouchstart' in window || navigator.maxTouchPoints > 0 || navigator.msMaxTouchPoints > 0; const isIPad = navigator.platform === 'MacIntel' && hasTouchSupport; return (mobileRegex.test(userAgent) || isIPad) && hasTouchSupport; } window.LiveChatWidget.on("ready", () => { const customerData = LiveChatWidget.get("customer_data"); let updatedSessionVariables = { visitor_id: customerData.id, og_cv_is_mobile: checkIfMobile(), og_cv_is_returning: customerData.isReturning ? "true" : "false", }; updatedSessionVariables.og_cv_account_type = customerData.sessionVariables.og_cv_account_type ?? "-"; window.LiveChatWidget.call("update_session_variables", updatedSessionVariables); }); </script> <script type="text/javascript"> (function(window, document, dataLayerName, id) { window[dataLayerName]=window[dataLayerName]||[],window[dataLayerName].push({start:(new Date).getTime(),event:"stg.start"});var scripts=document.getElementsByTagName('script')[0],tags=document.createElement('script'); function stgCreateCookie(a,b,c){var d="";if(c){var e=new Date;e.setTime(e.getTime()+24*c*60*60*1e3),d="; expires="+e.toUTCString()}document.cookie=a+"="+b+d+"; path=/"} var isStgDebug=(window.location.href.match("stg_debug")||document.cookie.match("stg_debug"))&&!window.location.href.match("stg_disable_debug");stgCreateCookie("stg_debug",isStgDebug?1:"",isStgDebug?14:-1); var qP=[];dataLayerName!=="dataLayer"&&qP.push("data_layer_name="+dataLayerName),isStgDebug&&qP.push("stg_debug");var qPString=qP.length>0?("?"+qP.join("&")):""; tags.async=!0,tags.src="https://livechat.containers.piwik.pro/"+id+".js"+qPString,scripts.parentNode.insertBefore(tags,scripts); !function(a,n,i){a[n]=a[n]||{};for(var c=0;c<i.length;c++)!function(i){a[n][i]=a[n][i]||{},a[n][i].api=a[n][i].api||function(){var a=[].slice.call(arguments,0);"string"==typeof a[0]&&window[dataLayerName].push({event:n+"."+i+":"+a[0],parameters:[].slice.call(arguments,1)})}}(i[c])}(window,"ppms",["tm","cm"]); })(window, document, 'dataLayer', '28a0a095-db17-4f24-8d11-19c9de6721cc'); </script><noscript><iframe src="https://livechat.containers.piwik.pro/28a0a095-db17-4f24-8d11-19c9de6721cc/noscript.html" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript></body> </html>

CINXE.COM

Asynchronous communication software for business