CINXE.COM

<!DOCTYPE html><html lang="en"><head> <meta charset="UTF-8" /> <meta http-equiv="x-ua-compatible" content="ie=edge,chrome=1" /> <meta name="viewport" content="width=device-width" /> <title>AIiExpress International Law Enforcement User Information Request Guide</title> <link href="https://terms.alicdn.com/legal-agreement/templatecenter/documentCoop/css/index_v1.css" rel="stylesheet" /> <style data-styled="active" data-styled-version="5.3.10"></style><style type="text/css" class="contract-ding-reader-style">.lhwqYR { line-height: 1.7; margin-top: 0px; margin-bottom: 0px; white-space: break-spaces; }.ksibCh { overflow: hidden; border: 1px solid rgb(216, 217, 217); padding: 4px 8px; overflow-wrap: break-word; }.bjoOqI { display: inline-block; margin-right: 12.3125px; border: 1px solid transparent; white-space: nowrap; font-family: Arial; }.bjoOqI.symbol-align-right { position: relative; background-color: unset !important; }.bjoOqI.symbol-align-right .list-symbol { background-color: unset; position: absolute; right: 0px; bottom: -0.3em; }.bjoOqI.isSelected .list-symbol-overlay { background: rgba(1, 134, 251, 0.3); }.bQDhGL { display: inline-block; margin-right: 8px; border: 1px solid transparent; white-space: nowrap; font-family: Arial !important; }.bQDhGL.symbol-align-right { position: relative; background-color: unset !important; }.bQDhGL.symbol-align-right .list-symbol { background-color: unset; position: absolute; right: 0px; bottom: -0.3em; }.bQDhGL.isSelected .list-symbol-overlay { background: rgba(1, 134, 251, 0.3); }.jdGUHu { display: flex; -webkit-box-align: baseline; align-items: baseline; }.jdGUHu [data-type="paragraph"] { overflow: hidden; }.iCXuno { display: flex; -webkit-box-align: baseline; align-items: baseline; -webkit-box-pack: start; justify-content: flex-start; }.iCXuno [data-type="paragraph"] { overflow: hidden; }.WbtQd { table-layout: fixed; border-collapse: collapse; }.hjeyRT { overflow: scroll auto; padding-top: 14px; }.hjeyRT::-webkit-scrollbar { width: 8px; height: 8px; }.hjeyRT:hover::-webkit-scrollbar-thumb { background: content-box rgba(0, 0, 0, 0.12); border-radius: 5px; border: 1px solid transparent; }.hjeyRT:hover::-webkit-scrollbar-thumb:hover { background: content-box rgba(0, 0, 0, 0.2); border-radius: 5px; border: 1px solid transparent; }</style><meta name="aplus-channel" content="WS-ONLY" /><meta name="aplus-exinfo" content="EXPARAMS" /> <link href="https://terms.alicdn.com/legal-agreement/templatecenter/documentCoop/css/cdnapp.css" rel="stylesheet"/><link href="https://terms.alicdn.com/legal-agreement/templatecenter/documentCoop/css/toptools.css" rel="stylesheet"/> </head> <body> <script type="application/javascript"> var documentRenderConfig = window.documentRenderConfig || {}; documentRenderConfig.showIndex = true; documentRenderConfig.dialogShowType = 'null'; </script> <div id="ice-container"><div class="contract-reader-page contract-reader-page-load print-contract false"><div id="staticDialogDocumentId" style="display: none;"></div><div class="legal-bot-form-item has-success deep-form-field deep-contract-editor-field"><div class="legal-bot-form-item-control"><div class="deep-contract-ding-editor"><div class="deep-contract-ding-editor-content false"><div class="contract-ding-editor-directory"></div><div class="deep-contract-ding-editor-content-main"><div class="deep-contract-ding-reader-content"><div class="deep-ding-reader " id="ddReader"><article data-cangjie-content="true" data-zoom="1" style="position: relative; white-space: pre-wrap; overflow-wrap: break-word; cursor: text; user-select: none; -webkit-tap-highlight-color: transparent; overflow: hidden; color: rgb(64, 64, 64); font-family: -apple-system, "PingFang SC", "Segoe UI", "Microsoft YaHei", STHeiti, "Helvetica Neue", Helvetica, Arial, sans-serif, "Apple Color Emoji"; font-size: 11pt; -webkit-font-smoothing: antialiased;"><div data-cangjie-key="0" data-cangjie-editable="true"><div data-cangjie-leaf-block="true"><div data-cangjie-key="1" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="3:0" data-cangjie-leaf="true" data-testid="3:0" data-cangjie-mark="true" style="font-size: 10.5pt;">This Guide is intended for law enforcement agencies outside of the Mainland People's Republic of China ("</span><span><span data-cangjie-key="3:105" data-cangjie-leaf="true" data-testid="3:105" data-cangjie-mark="true" style="font-weight: bold; font-size: 10.5pt;">PRC</span></span><span data-cangjie-key="3:108" data-cangjie-leaf="true" data-testid="3:108" data-cangjie-mark="true" style="font-size: 10.5pt;">") seeking user information regarding users of AIiExpress.com ("</span><span><span data-cangjie-key="3:172" data-cangjie-leaf="true" data-testid="3:172" data-cangjie-mark="true" style="font-weight: bold; font-size: 10.5pt;">Users</span></span><span data-cangjie-key="3:177" data-cangjie-leaf="true" data-testid="3:177" data-cangjie-mark="true" style="font-size: 10.5pt;">"), which is a part of the Alibaba International Digital Commerce Group ("</span><span><span data-cangjie-key="3:251" data-cangjie-leaf="true" data-testid="3:251" data-cangjie-mark="true" style="font-weight: bold; font-size: 10.5pt;">AIDC</span></span><span data-cangjie-key="3:255" data-cangjie-leaf="true" data-testid="3:255" data-cangjie-mark="true" style="font-size: 10.5pt;">") ("</span><span><span data-cangjie-key="3:260" data-cangjie-leaf="true" data-testid="3:260" data-cangjie-mark="true" style="font-weight: bold; font-size: 10.5pt;">User Information</span></span><span data-cangjie-key="3:276" data-cangjie-leaf="true" data-testid="3:276" data-cangjie-mark="true" style="font-size: 10.5pt;">"). Some of AIDC's principal business operations and operating subsidiaries are based in the PRC, though our websites and certain products and services may be available in other jurisdictions around the world.</span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="4" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="6:0" data-cangjie-leaf="true" data-testid="6:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="7" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="9:0" data-cangjie-leaf="true" data-testid="9:0" data-cangjie-mark="true" style="font-size: 10.5pt;">This Guide is subject to change without notice and applies only to requests from law enforcement agencies. Nothing in this Guide shall be used to create or be construed as impacting any legal obligations or any enforceable rights against AIDC, or otherwise alter AIDC's legal and equitable defenses. AIDC reserves all rights of interpretation and application of this Guide.</span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="10" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="12:0" data-cangjie-leaf="true" data-testid="12:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="1" data-listid="qyhu6nlpg8" data-level="0" data-isordered="true" data-istasklist="false" class="sc-hcleDF jdGUHu" style="padding-left: 0px; text-align: justify;"><span class="sc-hBYopu bjoOqI symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; font-weight: bold;">1.</span><div data-cangjie-key="13" step="1" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span><span data-cangjie-key="15:0" data-cangjie-leaf="true" data-testid="15:0" data-cangjie-mark="true" style="font-weight: bold; font-size: 10.5pt;">General</span></span></div></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="16" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="18:0" data-cangjie-leaf="true" data-testid="18:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="19" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="21:0" data-cangjie-leaf="true" data-testid="21:0" data-cangjie-mark="true" style="font-size: 10.5pt;">AIDC understands that there will be times when our assistance will be required to help law enforcement agencies perform their duties. AIDC is committed to high standards of business conduct in our relationships with our users, customers, suppliers, business partners, and stakeholders. We strive to be a good global citizen, and will conduct ourselves in accordance with all applicable laws and regulations while respecting the privacy of our users, customers, suppliers, and business partners.</span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="22" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="24:0" data-cangjie-leaf="true" data-testid="24:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="25" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="27:0" data-cangjie-leaf="true" data-testid="27:0" data-cangjie-mark="true" style="font-size: 10.5pt;">In observing the above values and principles, except as provided below, AIDC will not disclose or release User Information without a valid, legally binding request (such as a subpoena, search warrant, court order, writ, or other similar legal process) ("</span><span><span data-cangjie-key="27:254" data-cangjie-leaf="true" data-testid="27:254" data-cangjie-mark="true" style="font-weight: bold; font-size: 10.5pt;">Request</span></span><span data-cangjie-key="27:261" data-cangjie-leaf="true" data-testid="27:261" data-cangjie-mark="true" style="font-size: 10.5pt;">") served on the appropriate contact through proper channels. AIDC reserves its right to reject, in whole or in part, a Request that conflicts with PRC and other applicable laws and regulations, or that are otherwise inappropriate.</span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="28" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="30:0" data-cangjie-leaf="true" data-testid="30:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="2" data-listid="qyhu6nlpg8" data-level="0" data-isordered="true" data-istasklist="false" data-ischecked="false" class="sc-hcleDF jdGUHu" style="padding-left: 0px; text-align: justify;"><span class="sc-hBYopu bjoOqI symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; font-weight: bold;">2.</span><div data-cangjie-key="31" step="2" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span><span data-cangjie-key="33:0" data-cangjie-leaf="true" data-testid="33:0" data-cangjie-mark="true" style="font-weight: bold; font-size: 10.5pt;">Contact Information</span></span></div></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="34" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="36:0" data-cangjie-leaf="true" data-testid="36:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="37" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="39:0" data-cangjie-leaf="true" data-testid="39:0" data-cangjie-mark="true" style="font-size: 10.5pt;">This Guide applies to AliExpress.com ("</span><span><span data-cangjie-key="39:39" data-cangjie-leaf="true" data-testid="39:39" data-cangjie-mark="true" style="font-weight: bold; font-size: 10.5pt;">Platform</span></span><span data-cangjie-key="39:47" data-cangjie-leaf="true" data-testid="39:47" data-cangjie-mark="true" style="font-size: 10.5pt;">"). A Request for User Information must be served on the appropriate contact for the Platform with which the requested User Information is associated. Please note the appropriate contact is not deemed to be the operator of the Platform and is merely an appropriate contacting entity for the purpose of the Request. For your convenience, please refer to the table below for the Platform’s contact information.</span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="40" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px;"><span data-cangjie-key="42:0" data-cangjie-leaf="true" data-testid="42:0"> </span></div></div><div data-cangjie-edge-selectable="true" data-cangjie-key="43"><div data-cangjie-key="43" data-plugin-scrollable="true" class="sc-gxyydM hjeyRT"><div class="sc-jjQlfp dTIGly"><table class="sc-oxoOm WbtQd" style="width: 855px;"><colgroup><col width="204" /><col width="651" /></colgroup><tbody><tr data-cangjie-key="45" style="height: 38px;"><td data-cangjie-key="47" data-type="table-cell" rowspan="1" colspan="1" class="sc-iywbwE ksibCh" style="cursor: text; background-color: rgb(217, 234, 252); vertical-align: middle; border-width: 1px; border-style: solid; border-color: rgb(217, 217, 217); padding: 4px 7px;"><div data-cangjie-leaf-block="true"><div data-cangjie-key="49" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px;"><span style="background-color: rgb(217, 234, 252);"><span style="background-color: rgb(217, 234, 252);"><span data-cangjie-key="51:0" data-cangjie-leaf="true" data-testid="51:0" data-cangjie-mark="true" style="font-size: 10.5pt;">Plateform</span></span></span></div></div></td><td data-cangjie-key="52" data-type="table-cell" rowspan="1" colspan="1" class="sc-iywbwE ksibCh" style="cursor: text; background-color: rgb(217, 234, 252); vertical-align: middle; border-width: 1px; border-style: solid; border-color: rgb(217, 217, 217); padding: 4px 7px;"><div data-cangjie-leaf-block="true"><div data-cangjie-key="54" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px;"><span style="background-color: rgb(217, 234, 252);"><span style="background-color: rgb(217, 234, 252);"><span data-cangjie-key="56:0" data-cangjie-leaf="true" data-testid="56:0" data-cangjie-mark="true" style="font-size: 10.5pt;">Contact Information</span></span></span></div></div></td></tr><tr data-cangjie-key="57" style="height: 33px;"><td data-cangjie-key="59" data-type="table-cell" rowspan="1" colspan="1" class="sc-iywbwE ksibCh" style="cursor: text; vertical-align: middle; border-width: 1px; border-style: solid; border-color: rgb(217, 217, 217); padding: 4px 7px;"><div data-cangjie-leaf-block="true"><div data-cangjie-key="61" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px;"><span data-cangjie-key="63:0" data-cangjie-leaf="true" data-testid="63:0"></span><a data-cangjie-key="64" target="_blank" href="http://aliexpress.com/" class="link" style="text-decoration: underline; padding: 0px 2px;"><span data-cangjie-key="66:0" data-cangjie-leaf="true" data-testid="66:0" data-cangjie-mark="true" style="font-size: 10.5pt;">aliexpress.com</span></a><span data-cangjie-key="67:0" data-cangjie-leaf="true" data-testid="67:0"></span></div></div></td><td data-cangjie-key="68" data-type="table-cell" rowspan="1" colspan="1" class="sc-iywbwE ksibCh" style="cursor: text; vertical-align: middle; border-width: 1px; border-style: solid; border-color: rgb(217, 217, 217); padding: 4px 7px;"><div data-cangjie-leaf-block="true"><div data-cangjie-key="70" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span><span><span data-cangjie-key="72:0" data-cangjie-leaf="true" data-testid="72:0" data-cangjie-mark="true" style="font-weight: bold; font-style: italic; font-size: 10.5pt;">If the User resides in Hong Kong SAR or Macau SAR:</span></span></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="73" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="75:0" data-cangjie-leaf="true" data-testid="75:0" data-cangjie-mark="true" style="font-size: 10.5pt;">Alibaba.com Hong Kong Limited</span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="76" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span><span><span data-cangjie-key="78:0" data-cangjie-leaf="true" data-testid="78:0" data-cangjie-mark="true" style="font-weight: bold; font-style: italic; font-size: 10.5pt;">If the User resides in the Mainland PRC:</span></span></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="79" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="81:0" data-cangjie-leaf="true" data-testid="81:0" data-cangjie-mark="true" style="font-size: 10.5pt;">Hangzhou Alibaba Advertising Co., Ltd.</span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="82" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span><span><span data-cangjie-key="84:0" data-cangjie-leaf="true" data-testid="84:0" data-cangjie-mark="true" style="font-weight: bold; font-style: italic; font-size: 10.5pt;">If the User resides in the United States:</span></span></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="85" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="87:0" data-cangjie-leaf="true" data-testid="87:0" data-cangjie-mark="true" style="font-size: 10.5pt;">AliExpress E-Commerce One Pte. Ltd.</span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="88" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span><span><span data-cangjie-key="90:0" data-cangjie-leaf="true" data-testid="90:0" data-cangjie-mark="true" style="font-weight: bold; font-style: italic; font-size: 10.5pt;">If the User resides in the Russian Federation, Azerbaijan, Armenia, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Turkmenistan, Tajikistan and Uzbekistan:</span></span></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="91" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="93:0" data-cangjie-leaf="true" data-testid="93:0" data-cangjie-mark="true" style="font-size: 10.5pt;">AliExpress Russia Holding Private Limited</span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="94" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span><span><span data-cangjie-key="96:0" data-cangjie-leaf="true" data-testid="96:0" data-cangjie-mark="true" style="font-weight: bold; font-style: italic; font-size: 10.5pt;">If the User resides in any other jurisdiction:</span></span></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="97" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="99:0" data-cangjie-leaf="true" data-testid="99:0" data-cangjie-mark="true" style="font-size: 10.5pt;">Alibaba.com Singapore E-Commerce Private Limited</span></div></div></td></tr></tbody></table></div></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="100" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="102:0" data-cangjie-leaf="true" data-testid="102:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="3" data-listid="qyhu6nlpg8" data-level="0" data-isordered="true" data-istasklist="false" data-ischecked="false" class="sc-hcleDF iCXuno" style="padding-left: 0px; text-align: left;"><span class="sc-hBYopu bjoOqI symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; font-weight: bold;">3.</span><div data-cangjie-key="103" step="3" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span><span data-cangjie-key="105:0" data-cangjie-leaf="true" data-testid="105:0" data-cangjie-mark="true" style="font-weight: bold; font-size: 10.5pt;">Service of Requests</span></span></div></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="106" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="108:0" data-cangjie-leaf="true" data-testid="108:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="109" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="111:0" data-cangjie-leaf="true" data-testid="111:0" data-cangjie-mark="true" style="font-size: 10.5pt;">AlDC does not maintain a specific agent for receipt of Requests for the Platform. Under applicable laws, and in particular, PRC laws and regulations, Requests generally must be served through the various legal and/or diplomatic channels recognized by the PRC and/or other relevant jurisdiction(s). Such channels include, for example:</span></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="1" data-listid="1t4ozhbtcot" data-level="0" data-isordered="false" data-istasklist="false" class="sc-hcleDF jdGUHu" style="padding-left: 32px; text-align: justify;"><span class="sc-hBYopu bQDhGL symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; transform: translateY(-4.5%);">●</span><div data-cangjie-key="112" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="114:0" data-cangjie-leaf="true" data-testid="114:0" data-cangjie-mark="true" style="font-size: 10.5pt;">The Hague Service Convention (copy available at </span><a data-cangjie-key="115" target="_blank" href="https://www.hcch.net/en/instruments/conventions/full-text/?cid=17" class="link" style="text-decoration: underline; padding: 0px 2px;"><span data-cangjie-key="117:0" data-cangjie-leaf="true" data-testid="117:0" data-cangjie-mark="true" style="font-size: 10.5pt;">https://www.hcch.net/en/instruments/conventions/full-text/?cid=17</span></a><span data-cangjie-key="118:0" data-cangjie-leaf="true" data-testid="118:0" data-cangjie-mark="true" style="font-size: 10.5pt;">);</span></div></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="1" data-listid="1t4ozhbtcot" data-level="0" data-isordered="false" data-istasklist="false" data-ischecked="false" class="sc-hcleDF jdGUHu" style="padding-left: 32px; text-align: justify;"><span class="sc-hBYopu bQDhGL symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; transform: translateY(-4.5%);">●</span><div data-cangjie-key="119" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="121:0" data-cangjie-leaf="true" data-testid="121:0" data-cangjie-mark="true" style="font-size: 10.5pt;">The Hague Evidence Convention (copy available at </span><a data-cangjie-key="122" target="_blank" href="https://www.hcch.net/en/instruments/conventions/full-text/?cid=82" class="link" style="text-decoration: underline; padding: 0px 2px;"><span data-cangjie-key="124:0" data-cangjie-leaf="true" data-testid="124:0" data-cangjie-mark="true" style="font-size: 10.5pt;">https://www.hcch.net/en/instruments/conventions/full-text/?cid=82</span></a><span data-cangjie-key="125:0" data-cangjie-leaf="true" data-testid="125:0" data-cangjie-mark="true" style="font-size: 10.5pt;">);</span></div></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="1" data-listid="1t4ozhbtcot" data-level="0" data-isordered="false" data-istasklist="false" data-ischecked="false" class="sc-hcleDF jdGUHu" style="padding-left: 32px; text-align: justify;"><span class="sc-hBYopu bQDhGL symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; transform: translateY(-4.5%);">●</span><div data-cangjie-key="126" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="128:0" data-cangjie-leaf="true" data-testid="128:0" data-cangjie-mark="true" style="font-size: 10.5pt;">Mutual legal assistance treaties (information available at </span><a data-cangjie-key="129" target="_blank" href="http://www.moj.gov.cn/pub/sfbgw/flfggz/flfggzflty/fltysfxzxgflfg/" class="link" style="text-decoration: underline; padding: 0px 2px;"><span data-cangjie-key="131:0" data-cangjie-leaf="true" data-testid="131:0" data-cangjie-mark="true" style="font-size: 10.5pt;">http://www.moj.gov.cn/pub/sfbgw/flfggz/flfggzflty/fltysfxzxgflfg/</span></a><span data-cangjie-key="132:0" data-cangjie-leaf="true" data-testid="132:0" data-cangjie-mark="true" style="font-size: 10.5pt;">(Chinese)); and</span></div></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="1" data-listid="1t4ozhbtcot" data-level="0" data-isordered="false" data-istasklist="false" data-ischecked="false" class="sc-hcleDF jdGUHu" style="padding-left: 32px; text-align: justify;"><span class="sc-hBYopu bQDhGL symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; transform: translateY(-4.5%);">●</span><div data-cangjie-key="133" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="135:0" data-cangjie-leaf="true" data-testid="135:0" data-cangjie-mark="true" style="font-size: 10.5pt;">Other applicable diplomatic channels between your country and the PRC.</span></div></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="136" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="138:0" data-cangjie-leaf="true" data-testid="138:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="4" data-listid="qyhu6nlpg8" data-level="0" data-isordered="true" data-istasklist="false" data-ischecked="false" class="sc-hcleDF iCXuno" style="padding-left: 0px; text-align: left;"><span class="sc-hBYopu bjoOqI symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; font-weight: bold;">4.</span><div data-cangjie-key="139" step="4" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span><span data-cangjie-key="141:0" data-cangjie-leaf="true" data-testid="141:0" data-cangjie-mark="true" style="font-weight: bold; font-size: 10.5pt;">Required Information</span></span></div></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="142" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="144:0" data-cangjie-leaf="true" data-testid="144:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="145" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="147:0" data-cangjie-leaf="true" data-testid="147:0" data-cangjie-mark="true" style="font-size: 10.5pt;">We require law enforcement agencies to provide us with the following before we can process any Request:</span></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="1" data-listid="t14ts8kakqh" data-level="0" data-isordered="false" data-istasklist="false" class="sc-hcleDF jdGUHu" style="padding-left: 32px; text-align: justify;"><span class="sc-hBYopu bQDhGL symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; transform: translateY(-4.5%);">●</span><div data-cangjie-key="148" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="150:0" data-cangjie-leaf="true" data-testid="150:0" data-cangjie-mark="true" style="font-size: 10.5pt;">Signed copy of the Request;</span></div></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="1" data-listid="t14ts8kakqh" data-level="0" data-isordered="false" data-istasklist="false" data-ischecked="false" class="sc-hcleDF jdGUHu" style="padding-left: 32px; text-align: justify;"><span class="sc-hBYopu bQDhGL symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; transform: translateY(-4.5%);">●</span><div data-cangjie-key="151" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="153:0" data-cangjie-leaf="true" data-testid="153:0" data-cangjie-mark="true" style="font-size: 10.5pt;">Your full contact details, including but not limited to name, email address, telephone number, and physical address;</span></div></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="1" data-listid="t14ts8kakqh" data-level="0" data-isordered="false" data-istasklist="false" data-ischecked="false" class="sc-hcleDF jdGUHu" style="padding-left: 32px; text-align: justify;"><span class="sc-hBYopu bQDhGL symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; transform: translateY(-4.5%);">●</span><div data-cangjie-key="154" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="156:0" data-cangjie-leaf="true" data-testid="156:0" data-cangjie-mark="true" style="font-size: 10.5pt;">Credentials for verifying your identity;</span></div></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="1" data-listid="t14ts8kakqh" data-level="0" data-isordered="false" data-istasklist="false" data-ischecked="false" class="sc-hcleDF jdGUHu" style="padding-left: 32px; text-align: justify;"><span class="sc-hBYopu bQDhGL symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; transform: translateY(-4.5%);">●</span><div data-cangjie-key="157" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="159:0" data-cangjie-leaf="true" data-testid="159:0" data-cangjie-mark="true" style="font-size: 10.5pt;">Detailed identification information of the targeted person(s), including all known names, aliases, street addresses, email addresses, phone numbers, Platform IDs, and, if applicable, relevant listings and transactions;</span></div></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="1" data-listid="t14ts8kakqh" data-level="0" data-isordered="false" data-istasklist="false" data-ischecked="false" class="sc-hcleDF jdGUHu" style="padding-left: 32px; text-align: justify;"><span class="sc-hBYopu bQDhGL symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; transform: translateY(-4.5%);">●</span><div data-cangjie-key="160" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="162:0" data-cangjie-leaf="true" data-testid="162:0" data-cangjie-mark="true" style="font-size: 10.5pt;">Detailed description of the User Information requested, including timeframe;</span></div></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="1" data-listid="t14ts8kakqh" data-level="0" data-isordered="false" data-istasklist="false" data-ischecked="false" class="sc-hcleDF jdGUHu" style="padding-left: 32px; text-align: justify;"><span class="sc-hBYopu bQDhGL symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; transform: translateY(-4.5%);">●</span><div data-cangjie-key="163" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="165:0" data-cangjie-leaf="true" data-testid="165:0" data-cangjie-mark="true" style="font-size: 10.5pt;">Statement of the nature of the investigations or proceedings for which the User Information is required; and</span></div></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="1" data-listid="t14ts8kakqh" data-level="0" data-isordered="false" data-istasklist="false" data-ischecked="false" class="sc-hcleDF jdGUHu" style="padding-left: 32px; text-align: justify;"><span class="sc-hBYopu bQDhGL symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; transform: translateY(-4.5%);">●</span><div data-cangjie-key="166" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="168:0" data-cangjie-leaf="true" data-testid="168:0" data-cangjie-mark="true" style="font-size: 10.5pt;">Recitation of the applicable legal grounds for the Request.</span></div></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="169" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="171:0" data-cangjie-leaf="true" data-testid="171:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="5" data-listid="qyhu6nlpg8" data-level="0" data-isordered="true" data-istasklist="false" data-ischecked="false" class="sc-hcleDF iCXuno" style="padding-left: 0px; text-align: left;"><span class="sc-hBYopu bjoOqI symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; font-weight: bold;">5.</span><div data-cangjie-key="172" step="5" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span><span data-cangjie-key="174:0" data-cangjie-leaf="true" data-testid="174:0" data-cangjie-mark="true" style="font-weight: bold; font-size: 10.5pt;">Information That May Be Disclosed</span></span></div></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="175" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="177:0" data-cangjie-leaf="true" data-testid="177:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="178" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="180:0" data-cangjie-leaf="true" data-testid="180:0" data-cangjie-mark="true" style="font-size: 10.5pt;">While we endeavor to assist you to the best of our ability, our ability to disclose information may vary based on the type of information requested as our ability is governed by PRC laws and regulations and/or the laws and regulations of other applicable jurisdictions. If you have any questions regarding the type of information that the Platform may disclose, please address the corresponding contact listed in Section 2 above.</span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="181" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="183:0" data-cangjie-leaf="true" data-testid="183:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="6" data-listid="qyhu6nlpg8" data-level="0" data-isordered="true" data-istasklist="false" data-ischecked="false" class="sc-hcleDF iCXuno" style="padding-left: 0px; text-align: left;"><span class="sc-hBYopu bjoOqI symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; font-weight: bold;">6.</span><div data-cangjie-key="184" step="6" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span><span data-cangjie-key="186:0" data-cangjie-leaf="true" data-testid="186:0" data-cangjie-mark="true" style="font-weight: bold; font-size: 10.5pt;">Discretion In Emergencies</span></span></div></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="187" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="189:0" data-cangjie-leaf="true" data-testid="189:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="190" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="192:0" data-cangjie-leaf="true" data-testid="192:0" data-cangjie-mark="true" style="font-size: 10.5pt;">Subject to applicable laws and regulations, AlDC reserves its right to voluntarily disclose User Information in response to urgent law enforcement requests in cases involving immediate threats to public safety or risk of harm to any person, provided that we are assured that an appropriate Request meeting the requirements contained in this Guide will follow promptly in due course.</span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="193" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="195:0" data-cangjie-leaf="true" data-testid="195:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="196" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="198:0" data-cangjie-leaf="true" data-testid="198:0" data-cangjie-mark="true" style="font-size: 10.5pt;">To evaluate requests for emergency user information disclosure, the requesting law enforcement agency should complete the </span><a data-cangjie-key="199" target="_blank" href="https://docs-src.alibabagroup.com/assets2/pdf/Emergency_Law_Enforcement_User_Information_Disclosure_Request_Form.pdf" class="link" style="text-decoration: underline; padding: 0px 2px;"><span><span data-cangjie-key="201:0" data-cangjie-leaf="true" data-testid="201:0" data-cangjie-mark="true" style="font-weight: bold; font-size: 10.5pt;">Emergency Law Enforcement User Information Disclosure Request Form</span></span></a><span data-cangjie-key="202:0" data-cangjie-leaf="true" data-testid="202:0" data-cangjie-mark="true" style="font-size: 10.5pt;">and email the completed form to us with the subject “Emergency User Information Disclosure Request”. Please note that the form must be both completed and submitted by an accredited law enforcement agency. Anyone involved in circumstances that necessitate emergency information disclosure should contact their respective local law enforcement agency immediately for assistance.</span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="203" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="205:0" data-cangjie-leaf="true" data-testid="205:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="7" data-listid="qyhu6nlpg8" data-level="0" data-isordered="true" data-istasklist="false" data-ischecked="false" class="sc-hcleDF iCXuno" style="padding-left: 0px; text-align: left;"><span class="sc-hBYopu bjoOqI symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; font-weight: bold;">7.</span><div data-cangjie-key="206" step="7" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span><span data-cangjie-key="208:0" data-cangjie-leaf="true" data-testid="208:0" data-cangjie-mark="true" style="font-weight: bold; font-size: 10.5pt;">Cost Reimbursement</span></span></div></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="209" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="211:0" data-cangjie-leaf="true" data-testid="211:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="212" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="214:0" data-cangjie-leaf="true" data-testid="214:0" data-cangjie-mark="true" style="font-size: 10.5pt;">AlDC reserves all rights to require any requesting party to reimburse fees and other expenses incurred in responding to a Request.</span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="215" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="217:0" data-cangjie-leaf="true" data-testid="217:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-testid="list" data-start="8" data-listid="qyhu6nlpg8" data-level="0" data-isordered="true" data-istasklist="false" data-ischecked="false" class="sc-hcleDF iCXuno" style="padding-left: 0px; text-align: left;"><span class="sc-hBYopu bjoOqI symbol-align-left" data-testid="symbol-wrapper" style="font-size: 10.5pt; font-weight: bold;">8.</span><div data-cangjie-key="218" step="8" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span><span data-cangjie-key="220:0" data-cangjie-leaf="true" data-testid="220:0" data-cangjie-mark="true" style="font-weight: bold; font-size: 10.5pt;">Other Enquiries</span></span></div></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="221" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="223:0" data-cangjie-leaf="true" data-testid="223:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="224" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="226:0" data-cangjie-leaf="true" data-testid="226:0" data-cangjie-mark="true" style="font-size: 10.5pt;">For general questions regarding this guide not related to specific Request(s), User Information, or Platform, the most direct way to reach us would be to </span><a data-cangjie-key="227" target="_blank" href="enforcement.enquiry@aliexpress.com" class="link" style="text-decoration: underline; padding: 0px 2px;"><span><span data-cangjie-key="229:0" data-cangjie-leaf="true" data-testid="229:0" data-cangjie-mark="true" style="font-weight: bold; font-size: 10.5pt;">contact us by email</span></span></a><span data-cangjie-key="230:0" data-cangjie-leaf="true" data-testid="230:0" data-cangjie-mark="true" style="font-size: 10.5pt;">at <</span><a target="_blank" href="" class="link" style="text-decoration: underline; padding: 0px 2px;"><span data-cangjie-key="230:4" data-cangjie-leaf="true" data-testid="230:4" data-cangjie-mark="true" style="font-size: 10.5pt;">enforcement.enquiry@aliexpress.com</span></a><span data-cangjie-key="230:38" data-cangjie-leaf="true" data-testid="230:38" data-cangjie-mark="true" style="font-size: 10.5pt;">>. Please note that this email address is not intended to be a conduit for circumventing proper legal procedures for the service of any documents. It will not be responsive to impertinent enquiries.</span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="231" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="233:0" data-cangjie-leaf="true" data-testid="233:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="234" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="236:0" data-cangjie-leaf="true" data-testid="236:0" data-cangjie-mark="true" style="font-size: 10.5pt;">For reporting of any suspected IPR infringement claim related to the Platform, please visit: </span><a data-cangjie-key="237" target="_blank" href="https://ipp.alibabagroup.com/?spm=a2g0s.buyerloginandregister.0.0.68724a1ceIyzrS#/ippHome" class="link" style="text-decoration: underline; padding: 0px 2px;"><span data-cangjie-key="239:0" data-cangjie-leaf="true" data-testid="239:0" data-cangjie-mark="true" style="font-size: 10.5pt;">https://ipp.alibabagroup.com/?spm=a2g0s.buyerloginandregister.0.0.68724a1ceIyzrS#/ippHome</span></a><span data-cangjie-key="240:0" data-cangjie-leaf="true" data-testid="240:0" data-cangjie-mark="true" style="font-size: 10.5pt;">.</span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="241" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="243:0" data-cangjie-leaf="true" data-testid="243:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="244" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: justify; text-indent: 0px; padding-left: 0px; padding-right: 0px; line-height: 1.7;"><span data-cangjie-key="246:0" data-cangjie-leaf="true" data-testid="246:0" data-cangjie-mark="true" style="font-size: 10.5pt;">For customer service related inquiries, please visit the Customer Service page for the appropriate contact channel: </span><a data-cangjie-key="247" target="_blank" href="https://customerservice.aliexpress.com/home?language=en&from=byr_common&hcMapRule=aeMapRule" class="link" style="text-decoration: underline; padding: 0px 2px;"><span data-cangjie-key="249:0" data-cangjie-leaf="true" data-testid="249:0" data-cangjie-mark="true" style="font-size: 10.5pt;">https://customerservice.aliexpress.com/home?language=en&from=byr_common&hcMapRule=aeMapRule</span></a><span data-cangjie-key="250:0" data-cangjie-leaf="true" data-testid="250:0" data-cangjie-mark="true" style="font-size: 10.5pt;">.</span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="251" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px;"><span data-cangjie-key="253:0" data-cangjie-leaf="true" data-testid="253:0"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="254" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px;"><span data-cangjie-key="256:0" data-cangjie-leaf="true" data-testid="256:0"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="257" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px;"><span data-cangjie-key="259:0" data-cangjie-leaf="true" data-testid="259:0"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="260" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px;"><span data-cangjie-key="262:0" data-cangjie-leaf="true" data-testid="262:0"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="263" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px;"><span data-cangjie-key="265:0" data-cangjie-leaf="true" data-testid="265:0"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="266" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px;"><span data-cangjie-key="268:0" data-cangjie-leaf="true" data-testid="268:0"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="269" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px;"><span data-cangjie-key="271:0" data-cangjie-leaf="true" data-testid="271:0"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="272" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px;"><span data-cangjie-key="274:0" data-cangjie-leaf="true" data-testid="274:0"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="275" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: center; text-indent: 0px; padding-left: 0px; padding-right: 0px;"><span data-cangjie-key="277:0" data-cangjie-leaf="true" data-testid="277:0"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="278" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: center; text-indent: 0px; padding-left: 0px; padding-right: 0px;"><span><span><span data-cangjie-key="280:0" data-cangjie-leaf="true" data-testid="280:0" data-cangjie-mark="true" style="color: rgb(38, 38, 38); font-family: "Chinese Quote"; font-size: 10.5pt;">若有收获，就点个赞吧</span></span></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="281" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px;"><span data-cangjie-key="283:0" data-cangjie-leaf="true" data-testid="283:0"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="284" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px;"><span data-cangjie-key="286:0" data-cangjie-leaf="true" data-testid="286:0"></span></div></div><div data-cangjie-leaf-block="true"><div data-cangjie-key="287" step="" data-type="paragraph" class="sc-ctFugt lhwqYR" style="text-align: left; text-indent: 0px; padding-left: 0px; padding-right: 0px;"><span data-cangjie-key="289:0" data-cangjie-leaf="true" data-testid="289:0" data-cangjie-mark="true" style="font-size: 10.5pt;"></span></div></div></div></article></div></div></div></div><div></div></div> </div></div><div style="display: none;"><div class="contract-reader-page-dialog"><div class="contract-reader-page-dialog-content"><div class="contract-reader-page-dialog-body"></div><div class="contract-reader-page-dialog-footer"><div class="contract-reader-page-button">确定</div></div></div></div><div class="contract-reader-page-mask"></div></div></div></div> <span style="bottom: -100px; position: fixed; visibility: hidden; white-space: nowrap; z-index: -999; font-family: Arial; font-size: 10.5pt;">8</span><div data-cangjie-hidden="true" style="position: fixed; overflow: hidden; width: 1px; height: 1px; line-height: 1; white-space: pre-wrap; z-index: -1; opacity: 0; background: transparent; color: transparent; outline: none; caret-color: transparent; will-change: left, top; contain: strict; top: 22px; left: 20px; font-size: 20px;"><textarea readonly="" tabindex="0" data-cangjie-dockey="0" spellcheck="false" rows="1" style="font-size: inherit; line-height: 1; padding: 0px; border: none; white-space: nowrap; width: 1em;"></textarea></div><div style="display: none;"><img src="https://umdc.alibaba-inc.com/ru.gif?t=66169206" /></div> <script src="https://terms.alicdn.com/legal-agreement/templatecenter/documentCoop/script/cdnapp.js" type="text/javascript"></script><script src="https://terms.alicdn.com/legal-agreement/templatecenter/documentCoop/script/toptools.js" type="text/javascript"></script> </body></html>