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Performance Management - Ventana Research
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class="minimal-mobile-menu-link"><span>Agent Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/customerexperience/contactcenter" class="minimal-mobile-menu-link"><span>Contact Center</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/customerexperience/customerexperiencemanagement" class="minimal-mobile-menu-link"><span>Customer Experience Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/customerexperience/fieldservice" class="minimal-mobile-menu-link"><span>Field Service</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a 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class="minimal-mobile-menu-link"><span>Experience Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitalbusiness/generative-ai" class="minimal-mobile-menu-link"><span>Generative AI</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitalbusiness/performancemanagement" class="minimal-mobile-menu-link minimal-active-item" aria-current="page"><span>Performance Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitalbusiness/sustainabilityandesg" class="minimal-mobile-menu-link"><span>Sustainability & ESG</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a 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Marketing</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/marketing/marketingperformancemanagement" class="minimal-mobile-menu-link"><span>Marketing Performance Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/marketing/productexperiencemanagement" class="minimal-mobile-menu-link"><span>Product Experience Management</span></a></span> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/officeoffinance" class="minimal-mobile-menu-link"><span>Office of Finance</span></a></span> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a 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<li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/officeofrevenue/partnermanagement" class="minimal-mobile-menu-link"><span>Partner Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/officeofrevenue/revenuemanagement" class="minimal-mobile-menu-link"><span>Revenue Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/officeofrevenue/revenueperformancemanagement" class="minimal-mobile-menu-link"><span>Revenue Performance Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/officeofrevenue/salesengagement" class="minimal-mobile-menu-link"><span>Sales Engagement</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/officeofrevenue/subscriptionmanagement" class="minimal-mobile-menu-link"><span>Subscription Management</span></a></span> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/operationsandsupplychain" class="minimal-mobile-menu-link"><span>Operations & Supply Chain</span></a></span> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/operationsandsupplychain/continuousplanning" class="minimal-mobile-menu-link"><span>Continuous Planning</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/operationsandsupplychain/continuousupplychainanderp" class="minimal-mobile-menu-link"><span>Continuous Supply Chain & ERP</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/operationsandsupplychain/productinformationmanagement" class="minimal-mobile-menu-link"><span>Product Information Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/operationsandsupplychain/propertytechnology" class="minimal-mobile-menu-link"><span>Property Technology</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/operationsandsupplychain/supplierrelationshipmanagement" 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href="https://www.isg-research.net/research/market-agendas" class="minimal-mobile-menu-link"><span>Market Agendas</span></a></span> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://blog.ventanaresearch.com/" class="minimal-mobile-menu-link"><span>Analyst Perspectives</span></a></span> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://davidmenninger.ventanaresearch.com/" class="minimal-mobile-menu-link"><span>David Menninger</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://jefforr.ventanaresearch.com/" class="minimal-mobile-menu-link"><span>Jeff Orr</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://keithdawson.isg-research.net" 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font-size: 44px;"><strong>Performance Management</strong></span></h1> </div> </div> </div> </section> </div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-5 dnd_area-row-3-max-width-section-centering dnd-section dnd_area-row-3-padding dnd_area-row-3-background-layers dnd_area-row-3-background-color"> <div class="row-fluid "> <div class="span4 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="4"> <div class="row-fluid-wrapper row-depth-1 row-number-6 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_dnd_area-module-4" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><style> #hs_cos_wrapper_dnd_area-module-4 .team-member figcaption ul { display:flex; flex-direction:column; } @media (max-width:1000px) and (min-width:768px) { #hs_cos_wrapper_dnd_area-module-4 .team-member { width:120px; } } @media (max-width:919px) and (min-width:800px) { #hs_cos_wrapper_dnd_area-module-4 .team-member { margin-left:135px; } } @media (max-width:799px) and (min-width:768px) { #hs_cos_wrapper_dnd_area-module-4 .team-member-name { margin-left:0px; } #hs_cos_wrapper_dnd_area-module-4 .team-member { margin-left:110px; } } @media (max-width:767px){ .custom-member-quoteBlock{ margin:0px auto; } } </style> <section id="dnd_area-module-4" class=""> <div class="custom-member-quoteBlock"> <div class="quote-box proper"> <img class="quote-image" src="https://www.isg-research.net/hubfs/Website_Files/Icons/Quote.svg" alt="Quote.svg"> <div class="quote-text-alt"><br>Through 2027, software providers will use GenAI to develop new methods for performance management that is engaging and can guide actions for improvement.</div> </div> <div class="team-member" style="display: inline-block"> <figure> <img src="https://www.isg-research.net/hubfs/Smith.Mark%20Pic.Circle.png" alt="Mark Smith"> <figcaption> <ul> <li><a target="_blank" href="https://marksmith.ventanaresearch.com/"><i class="fa fa-rss fa-2x"></i></a></li> <li><a target="_blank" href="https://twitter.com/marksmithvr"><i class="fa fa-twitter fa-2x"></i></a></li> <li><a target="_blank" href="https://www.linkedin.com/in/markallensmith/"><i class="fa fa-linkedin fa-2x"></i></a></li> <li><a target="_blank" href="mailto:mark.smith@isg-one.com"><i class="fa fa-envelope fa-2x"></i></a></li> </ul> </figcaption> </figure> </div> <div class="team-member-name"> <h4 style="margin-bottom: 5px;">Mark Smith</h4> <p class="medium">Partner<br>Head of Software Research</p> </div> </div> </section> </div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> <div class="span8 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="4" data-w="8"> <div class="row-fluid-wrapper row-depth-1 row-number-7 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-8 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_dnd_area-module-7" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><style> #hs_cos_wrapper_dnd_area-module-7 #focus_intro .content h2.main_headline { font-weight:600; 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padding:1em 1.2em; background-color:rgba(19,49,74,.9); font-size:1rem; font-weight:600; letter-spacing:1px; color:#ffffff; text-transform:uppercase; box-shadow:0 3px 6px rgb(0 0 0/10%); -webkit-transition:background-color 0.2s,color 0.2s; -moz-transition:background-color 0.2s,color 0.2s; transition:background-color 0.2s,color 0.2s; } #hs_cos_wrapper_dnd_area-module-7 #focus_intro .content .buttons_area a:hover { color:rgba(19,49,74,1); background-color:rgba(255,255,255,.9); -webkit-transition:background-color 0.2s,color 0.2s; -moz-transition:background-color 0.2s,color 0.2s; transition:background-color 0.2s,color 0.2s; } @media (max-width:767px) { #hs_cos_wrapper_dnd_area-module-7 #focus_intro .content .equal_items { flex-direction:column; gap:0; } } </style> <section id="focus_intro"> <div class="container"> <div class="content"> <h2 class="main_headline"><div id="hs_cos_wrapper_dnd_area-module-7_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_text" data-hs-cos-field="main_headline_text">Achieve the objectives and outcomes planned</div></h2> <p class="top_description_text"> Our expertise comes from our research that is not found anywhere else in the industry. It can help you establish and plan for Performance Management throughout your organization. Consider these insights as you look to assess and improve your Performance Management efforts. </p> <div class="box definition"> <div id="hs_cos_wrapper_dnd_area-module-7_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="definition"><h4>Definition</h4> <p>Performance Management is the process and methods to establish the objectives and goals for which an organization to the individual can work to achieve to ensure optimal results within the time period desired. </p></div> </div> <div class="equal_items"> <div class="box research_fact"> <div id="hs_cos_wrapper_dnd_area-module-7_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="research_fact"><h4>Research Fact</h4> <p>Less than 25% of organizations are using performance management to govern the workforce and optimize the work that should align to the expected goals that are established.</p></div> </div> <div class="box best_practice"> <div id="hs_cos_wrapper_dnd_area-module-7_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="best_practice"><h4>Best Practice</h4> <p>The process of performance management is best managed when established in a framework where everyone in an organization has visibility from their work to the corporate objective.</p></div> </div> </div> <!-- <p class="bottom_description_text"> Our guidance on Performance Management provides advice on how to establish an organization’ objectives and establish the metrics and key indicators that can be used to govern improvement. 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padding-right: 10px;"> <div class="content_parent"> <h4>Analyst Perspective</h4> <h5 style="text-align:center; text-decoration:none;">Digital Business Market Agenda for 2023: Effectiveness and Engagement</h5> <p>The 2023 Digital Business Market Agenda will guide decision-making for digital effectiveness that...</p> <!-- <p>Jan 25, 2023</p>--> </div> </div> <div class="contentButton" align="center"><a class="fancy-btn-invert" href="https://marksmith.ventanaresearch.com/digital-business-market-agenda-for-2023-effectiveness-and-engagement" target="_blank">Download</a></div> </div> </div> </div> <div> <div class="portfolio-item" data-myorder="Webinar: Sales Stories from the Frontline"> <div class="contentWrapper"> <div class="contentHeader"> <div class="portfolio-image" style="background: url(https://www.isg-research.net/hubfs/Sales-Stories-from-the-Frontline-1200x652.png);"> </div> </div> <div class="contentMiddle" style="padding-left: 10px; padding-right: 10px;"> <div class="content_parent"> <h4>Webinar</h4> <h5 style="text-align:center; text-decoration:none;">Webinar: Sales Stories from the Frontline</h5> <p>Today’s sales organizations are faced with many challenges when it comes to realizing the full...</p> <!-- <p>Jul 15, 2020</p>--> </div> </div> <div class="contentButton" align="center"><a class="fancy-btn-invert" href="https://www.ventanaresearch.com/webinar/sales-stories-from-the-frontline-registration" target="_blank">Download</a></div> </div> </div> </div> <div> <div class="portfolio-item" data-myorder="Empower the Workforce to Reach its Full Potential"> <div class="contentWrapper"> <div class="contentHeader"> <div class="portfolio-image" style="background: url(https://www.isg-research.net/hubfs/AdobeStock_232647344_explore.webp);"> </div> </div> <div class="contentMiddle" style="padding-left: 10px; padding-right: 10px;"> <div class="content_parent"> <h4>QandA</h4> <h5 style="text-align:center; text-decoration:none;">Empower the Workforce to Reach its Full Potential</h5> <p>Businesses are moving to more service-based models, and finding and retaining top talent has become...</p> <!-- <p>Apr 5, 2018</p>--> </div> </div> <div class="contentButton" align="center"><a class="fancy-btn-invert" href="https://www.ventanaresearch.com/qa/human_capital_management/empower_the_workforce_to_reach_its_full_potential" target="_blank">Download</a></div> </div> </div> </div> <div> <div class="portfolio-item" data-myorder="An Executive Discussion on Work Management"> <div class="contentWrapper"> <div class="contentHeader"> <div class="portfolio-image" style="background: url(https://www.isg-research.net/hubfs/Employee%20Experience_AdobeStock_250036555-med.jpg);"> </div> </div> <div class="contentMiddle" style="padding-left: 10px; 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