Duo Admin Panel Overview

<!doctype html> <html lang="en" class="no-js"> <head> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0, user-scalable=yes"> <title>Duo Admin Panel Overview | Duo Security</title> <link rel="canonical" href="https://duo.com/docs/administration"> <link rel="shortcut icon" type="image/x-icon" href="/favicon.ico"> <link rel="icon" type="image/x-icon" href="/favicon.ico"> <link rel="alternate" type="application/rss+xml" href="/feed" title="The Duo Bulletin RSS Feed"> <meta name="robots" content="index,follow,archive"> <meta name="facebook-domain-verification" content="bpi5sepi5vh4jmwjekocnzsgh0lr1s"> <meta property="fb:app_id" content="896409090480292"> <meta property="og:type" content="website"> <meta property="og:site_name" content="Cisco Duo"> <meta property="og:url" content="https://duo.com/docs/administration"> <meta name="twitter:card" content="summary_large_image"> <meta name="twitter:site" content="@duosec"> <meta name="twitter:creator" content="@duosec"> <meta property="og:title" content="Duo Admin Panel Overview"> <meta name="twitter:title" content="Duo Admin Panel Overview"> <meta name="twitter:image" content="https://duo.com/assets/img/seo-images/meta-docs.jpg"> <meta property="og:image" content="https://duo.com/assets/img/seo-images/meta-docs.jpg"> <meta property="og:image:width" content="1200"> <meta property="og:image:height" content="630"> <meta name="description" content="Seamlessly administer every aspect of your two-factor authentication (2FA) system, including apps and users, in the user-friendly Duo Admin Portal. Learn how."> <meta property="og:description" content="Seamlessly administer every aspect of your two-factor authentication (2FA) system, including apps and users, in the user-friendly Duo Admin Portal. Learn how."> <meta name="twitter:description" content="Seamlessly administer every aspect of your two-factor authentication (2FA) system, including apps and users, in the user-friendly Duo Admin Portal. Learn how."> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "Organization", "description": "Duo Security provides cloud-based two-factor authentication to more than 5,000 organizations worldwide.", "name": "Duo Security", "address": { "@type": "PostalAddress", "addressCountry": "USA", "postalCode": "48104", "addressRegion": "MI", "addressLocality": "Ann Arbor", "streetAddress": "123 North Ashley Street Suite 200" }, "url": "https://www.duo.com/", "logo": "https://duo.com/assets/img/duoLogo-web.png", "brand": "Duo Security", "telephone": "1-866-760-4247", "foundingDate": "2009-01-01", "foundingLocation": "Ann Arbor, MI USA", "numberOfEmployees": "200", "employee": ["Dug Song", "Jon Oberheide"], "sameAs": [ "https://www.facebook.com/duosec", "https://www.twitter.com/duosec", "http://www.pinterest.com/neatcompany/", "http://www.youtube.com/user/duosec", "http://www.duo.com/blog", "https://www.linkedin.com/company/duo-security" ] } </script> <meta name="bitly-verification" content="040b99f315c6"> <meta name="google-site-verification" content="ZEIy_BC6KR_V48Qb0ecwTZiOKPs_VXKReQrtd-RF6Uc"> <meta name="twitter:widgets:csp" content="on"> <meta name="msvalidate.01" content="27FB624DBD3F07315A4BF69F5D649C68"> <link rel="alternate" hreflang="x-default" href="https://duo.com/docs/administration" /> <link rel="alternate" hreflang="en-US" href="https://duo.com/docs/administration" /> <link href="https://customer.cludo.com/css/templates/v2.1/essentials/cludo-search.min.css" type="text/css" rel="stylesheet"> <script type="text/javascript" src="//www.cisco.com/c/dam/cdc/t/ctm-core.js"></script> <link rel="stylesheet" href="/css/production-2021.css?v=1738784623" /> </head> </head> <body id="top" class=""> <a class="skpnav" href="#main-content">Skip navigation</a> <div class="utility-bar t-light--lt-blue gutter-block-padding nav-bar--desktop-only"> <div class="utility-menu-wrapper"> <div class="utility-menu"> <form action="/search" class="search search--reveal js-search--reveal search--label-right t-search-reveal--transparent-to-green search--label-bold-caps" method="GET" role="search"> <div class="input-wrap"> <input type="search" name="cludoquery" placeholder="" class="js-search__input" title="Search" aria-label="Search"> <button class="js-search__btn" type="submit" title="Search" aria-label="Search"> <i class="icon-magnifier"></i> <span>Search</span> </button> </div> </form> </div> <div class="utility-menu"> <div class="delimited-list__item"> <a href="/blog"> Duo Blog</a> </div> </div> <div class="utility-menu"> <div class="utility-drop-down-menu-wrap"> <ul class="utility-dropdown-menu"> <li class="utility-menu-single-item"> <a class="main-nav__link" style="width: 100%;" href="/docs"> Docs & Support<div class="menu_title_svg"><i class="icon-chevron-down"></i></div> </a> <div class="utility-menu-items-container" style="display: none;"> <div class="utility-menu-gap"></div> <ul class="utility-menu-items"> <li 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<li class="utility-menu-list-items"> <a href="/support"> See all Duo Support</a> <ul class="utility-menu-sub-items"> <li class="utility-menu-list-sub-items"> <a href="/support#enduserresources"> Support for Duo Users</a> </li> <li class="utility-menu-list-sub-items"> <a href="/support#adminresources"> Support for Admins</a> </li> <li class="utility-menu-list-sub-items"> <a href="https://help.duo.com/s/?language=en_US"> Additional Support Information</a> </li> </ul> </li> </ul> </div> </li> </ul> </div> </div> <div class="utility-menu"> <a href="https://admin.duosecurity.com/"> <i class="icon-user-lock"></i> Admin Login</a> </div> </div> </div> <div class="nav-bar js-sticky-nav gutter-block-padding" id="nav-bar"> <div class="nav-bar__left"> <div class="logo"><a href="/"><img alt="Duo Security" src="/assets/img/duoLogo-web.png"></a></div> </div> <div class="nav-bar__center" aria-hidden="true"> <nav class="nav-drawer" data-nav="drawer"> <div class="nav-drawer__center" data-nav="drawer-container"> <div class="nav-bar__center"> <nav class="nav-drawer" data-nav="drawer"> <div class="nav-drawer__center" data-nav="drawer-container"> <div class="nav-drawer__top nav-bar--mobile-only"> <div class="logo"><a href="/"><img alt="Duo Security" src="/assets/img/duoLogo-web.png"></a></div> <div class="nav-drawer__close" data-nav="close"><svg class="icon-svg icon-svg--xxs fill--blue"><use xlink:href="#icon-x-mark-1"></use></svg></div> </div> <ul class="main-nav__list" data-main-nav="list"> <li class="main-nav__item mobile-utility-menu nav-bar--mobile-only"> <div class="admin-login nav-bar--mobile-only"> <a href="https://admin.duosecurity.com/"> <i class="icon-user-lock"></i> Admin Login</a> </div> <div class="admin-login nav-bar--mobile-only"> <form action="/search" class="search search--reveal js-search--reveal search--label-right t-search-reveal--transparent-to-green search--label-bold-caps" method="GET" role="search"> <div class="input-wrap"> <input type="search" name="cludoquery" placeholder="" class="js-search__input" title="Search" aria-label="Search"> <button class="js-search__btn" type="submit" title="Search" aria-label="Search"> <i class="icon-magnifier"></i> <span>Search</span> </button> </div> </form> </div> </li> <li class="main-nav__item main-nav__item_mobile" data-main-nav="item" aria-haspopup="true" aria-expanded="false"> <a class="main-nav__link" data-main-nav="link" href="/product"> Our Product <svg class="main-nav__link-icon icon-svg icon-svg--xxs icon-chevron-thick-down" viewBox="0 0 512 512"> <path d="M280,357C280,356,280,356,280,357l160-155c13-13,13-35,0-48c-12-12-35-12-47,0L256,286L119,154c-12-12-35-12-47,0c-13,13-13,35,0,48l159,154c7,7,16,10,24,10C265,366,273,363,280,357z"> </path> </svg> </a> <div class="nav-dropdown" data-main-nav="dropdown"> <div class="nav-dropdown__inner"> <div class="nav-dropdown__primary-aside nav-bar--desktop-only"> <div class="primary-promo" style="background-image:url('/assets/img/background-imgs/product-promo-left.jpg'); background-size: cover;"> <h3 class="heading--nav">Duo does it all</h3> <div class="content nav--content"> <p> Let us show you. Explore our security stack or request a demo. </p> </div> <p> </p> <a class="btn btn--xsm nav__btn--green" href="/about/contact"> Contact sales</a> </div> </div> <div class="nav-dropdown__submenu submenu--1cols"> <div class="submenu__content--rows"> <div class="submenu__content--1rows parent_menu"> <h3 class="heading--nav"> <a class="link--nav parent_menu" href="/product"> Key Capabilities </a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/product/passport"> <img class="sub-menu-icon" src="/img/asset/aW1nL2ljb25zL25hdi9kdW8tcGFzc3BvcnQucG5n?s=7e50f07d217353d0cf7a2bba790fc006" alt="A black square featuring a prominent circle positioned at its center, creating a striking visual contrast." />Duo Passport </a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/product/cisco-identity-intelligence"> <img class="sub-menu-icon" src="/img/asset/aW1nL2ljb25zL25hdi9jaXNjby1pZGVudGl0eS1pbnRlbGxpZ2VuY2UucG5n?s=a39768b25d7f9bc4c82e8ee090ec6a13" alt="A fingerprint icon displayed prominently against a solid black background, symbolizing identity and security." />Cisco Identity Intelligence </a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/product/multi-factor-authentication-mfa"> <img class="sub-menu-icon" src="/img/asset/aW1nL2ljb25zL25hdi9tdWx0aS1mYWN0b3ItYXV0aGVudGljYXRpb24ucG5n?s=b3c0cbdde35c9add3aa046f9640c97bd" alt="A bold check mark within a circle, contrasting sharply with the black background for visual impact." />Multi-Factor Authentication (MFA) </a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/product/remote-access"> <img class="sub-menu-icon" src="/img/asset/aW1nL2ljb25zL25hdi9yZW1vdGUtYWNjZXNzLnBuZw==?s=7b81569d52cb54113979f484b6a7a9d4" alt="Icon of a radio tower set against a solid black background, symbolizing communication and broadcasting technology." />Remote Access </a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/product/device-trust"> <img class="sub-menu-icon" src="/img/asset/aW1nL2ljb25zL25hdi9kZXZpY2UtdHJ1c3QucG5n?s=bb765d819902ea65e8c0cacb72d648ba" alt="A computer monitor displaying a phone placed on its surface, illustrating a modern workspace setup." />Device Trust </a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/product/single-sign-on-sso"> <img class="sub-menu-icon" src="/img/asset/aW1nL2ljb25zL25hdi9zaW5nbGUtc2lnbi1vbi5wbmc=?s=a7977d10536b2cded26acd9a22afef6e" alt="A gray square positioned centrally against a solid black background, creating a stark contrast in colors." />Single Sign-On (SSO) </a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/product/adaptive-access-policies"> <img class="sub-menu-icon" src="/img/asset/aW1nL2ljb25zL25hdi9hZGFwdGl2ZS1hY2Nlc3MtcG9saWNpZXMucG5n?s=b44a2f335c29ca06cd675a6cc9272967" alt="A gray square featuring a subtle wave pattern, creating a textured and dynamic visual effect." />Adaptive Access Policies </a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> </div> </div> <div class="nav_separator"></div> <div class="nav-dropdown__submenu submenu--1cols"> <div class="submenu__content--rows"> <div class="submenu__content--1rows parent_menu"> <h3 class="heading--nav"> <a class="link--nav parent_menu" href="/product"> Explore Duo Products</a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/product/small-to-medium-business"> For Small or Medium Businesses</a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/product/enterprise"> For Enterprise</a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/product/federal-government"> For Federal Government</a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/product/state-and-local-government"> For State and Local Government</a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> </div> </div> <div class="nav-dropdown__submenu submenu--1cols"> <div class="submenu__content--rows"> <div class="submenu__content--1rows parent_menu nav-bar--desktop-only"> </div> </div> </div> <div></div> </div> </div> </li> <li class="main-nav__item main-nav__item_mobile" data-main-nav="item" aria-haspopup="true" aria-expanded="false"> <a class="main-nav__link" data-main-nav="link" href="/solutions"> Solutions <svg class="main-nav__link-icon icon-svg icon-svg--xxs icon-chevron-thick-down" viewBox="0 0 512 512"> <path d="M280,357C280,356,280,356,280,357l160-155c13-13,13-35,0-48c-12-12-35-12-47,0L256,286L119,154c-12-12-35-12-47,0c-13,13-13,35,0,48l159,154c7,7,16,10,24,10C265,366,273,363,280,357z"> </path> </svg> </a> <div class="nav-dropdown" data-main-nav="dropdown"> <div class="nav-dropdown__inner"> <div class="nav-dropdown__primary-aside nav-bar--desktop-only"> <div class="primary-promo" style="background-image:url('/assets/img/background-imgs/solutions-promo-left.jpg'); background-size: cover;"> <h3 class="heading--nav">Security, solved</h3> <div class="content nav--content"> <p> Start a free trial to see how Duo can step up your security. </p> </div> <p> </p> <a class="btn btn--xsm nav__btn--green" href="https://signup.duo.com/"> Try for free</a> </div> </div> <div class="nav-dropdown__submenu submenu--1cols"> <div class="submenu__content--rows"> <div class="submenu__content--1rows parent_menu"> <h3 class="heading--nav"> <a class="link--nav parent_menu" href="/solutions"> All Solutions </a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/solutions/continuous-identity-security"> <img class="sub-menu-icon" src="/img/asset/aW1nL2ljb25zL25hdi9jb250aW51b3VzLWlkZW50aXR5LXNlY3VyaXR5LWljb24ucG5n?s=a7993227fc60b898d7f55fa30d570e21" alt="A gray circle centered on a solid black background, creating a striking contrast between the two colors." />Continuous Identity Security </a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/solutions/zero-trust-security"> <img class="sub-menu-icon" src="/img/asset/aW1nL2ljb25zL25hdi96ZXJvLXRydXN0LXNlY3VyaXR5LWljb24ucG5n?s=ed88efef63d138e5799aa9e14d2031dc" alt="A battery icon featuring two stars, symbolizing high energy or performance." />Zero Trust Security </a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/solutions/passwordless"> <img class="sub-menu-icon" src="/img/asset/aW1nL2ljb25zL25hdi9wYXNzd29yZGxlc3MtaWNvbi5wbmc=?s=6d4c489cef0b69f52c15d50dbbd4fbcd" alt="A close-up of a finger with a circular outline surrounding it, emphasizing the finger's position and detail." />Passwordless </a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/solutions/phishing-prevention"> <img class="sub-menu-icon" src="/img/asset/aW1nL2ljb25zL25hdi9waGlzaGluZy1wcmV2ZW50aW9uLWljb24ucG5n?s=5a44fe766bc2358e184b803a84550c9a" alt="A simple fish icon displayed prominently against a solid black background." />Phishing Prevention </a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/solutions/risk-based-authentication"> <img class="sub-menu-icon" src="/img/asset/aW1nL2ljb25zL25hdi9yaXNrLWJhc2VkLWF1dGgtaWNvbi5wbmc=?s=da20ad36772f3a35c009234bcb5f3578" alt="A monochrome icon of a ship's wheel, representing steering and control." />Risk-Based Authentication </a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> </div> </div> <div class="nav_separator"></div> <div class="nav-dropdown__submenu submenu--1cols"> <div class="submenu__content--rows"> <div class="submenu__content--1rows parent_menu"> <h3 class="heading--nav"> <a class="link--nav parent_menu" href="/solutions"> All Industries</a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/solutions/k-12"> K-12 Education</a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/solutions/higher-ed"> Higher Education</a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/solutions/financial"> Finance</a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/solutions/legal"> Legal</a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/solutions/retail"> Retail</a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> </div> </div> <div class="nav-dropdown__submenu submenu--1cols"> <div class="submenu__content--rows"> <div class="submenu__content--1rows parent_menu nav-bar--desktop-only"> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/solutions/technology"> Technology</a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/solutions/federal-government"> Federal Government</a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/solutions/state-and-local-government"> State & Local Government</a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> </div> </div> <div></div> </div> </div> </li> <li class="main-nav__item main-nav__item_mobile" data-main-nav="item" aria-haspopup="true" aria-expanded="false"> <a class="main-nav__link" data-main-nav="link" href="/why-duo"> Why Duo? <svg class="main-nav__link-icon icon-svg icon-svg--xxs icon-chevron-thick-down" viewBox="0 0 512 512"> <path d="M280,357C280,356,280,356,280,357l160-155c13-13,13-35,0-48c-12-12-35-12-47,0L256,286L119,154c-12-12-35-12-47,0c-13,13-13,35,0,48l159,154c7,7,16,10,24,10C265,366,273,363,280,357z"> </path> </svg> </a> <div class="nav-dropdown" data-main-nav="dropdown"> <div class="nav-dropdown__inner"> <div class="nav-dropdown__primary-aside nav-bar--desktop-only"> <div class="primary-promo" style="background-image:url('/assets/img/background-imgs/why-duo-promo-left.jpg'); background-size: cover;"> <h3 class="heading--nav">Built for your world</h3> <div class="content nav--content"> <p> Duo works where you do, with tools built for your industry’s unique needs. </p> </div> <p> </p> <a class="btn btn--xsm nav__btn--green" href="https://signup.duo.com/"> Try for free</a> </div> </div> <div class="nav-dropdown__submenu submenu--1cols"> <div class="submenu__content--rows"> <div class="submenu__content--1rows parent_menu"> <h3 class="heading--nav"> <a class="link--nav parent_menu" href="/why-duo"> We Have It All </a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows child_menu"> <h3 class="heading--nav"> <a class="link--nav child_menu" href="/why-duo/speed-to-security"> <img class="sub-menu-icon" src="/img/asset/aW1nL2ljb25zL25hdi9zcGVlZC10by1zZWN1cml0eS5wbmc=?s=62f92c3ff36e94147459c4b571c252ac" alt="Icon of a running man depicted on a solid black background, symbolizing speed and athleticism." />Speed to Security </a> </h3> <div class="content nav--content nav-bar--desktop-only"> <p></p> </div> </div> <div class="submenu__content--1rows 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href="/about/contact"> Contact Sales</a> <a class="btn btn--xsm btn--green " href="https://signup.duo.com"> Free Trial</a> </div> <div class="nav-bar--mobile-only"> <div class="hamburger-icon" data-nav="open"><svg class="icon-svg icon-svg--sm icon-hamburger-menu"><use xlink:href="#icon-hamburger-menu"></use></svg></div> </div> </div> </div> <section id="main-content" name="main-content"> <div class="page docs"> <section id="" class="leadin"> <div class="max-width--content"> <div class="content"> <h6><a href="/docs">Documentation</a></h6> <h1>Duo Administration - Admin Panel Overview</h1> <span class="disp--block font-size--sm">Last Updated: January 9th, 2025</span> </div> </div> </section> <div class="doc-details"> <div class="inner"> <div class="doc-nav js-doc-nav"> <div class="doc-sticker js-doc-sticker"> <div class="doc-table-of-contents"> <h4 class="doc-nav-header">Contents</h4> <div id="toc"></div> </div> </div> </div> <div class="doc-content content"> <div class="docs-feedback hidden"> <h4>Feedback</h4> <p>Was this page helpful? Let us know how we can make it better.</p> </div> <h2>Overview</h2> <p>Manage your Duo deployment from the <a href="https://admin.duosecurity.com" alt="Launch the Duo Admin Panel" target="_blank" rel="noopener noreferrer">Duo Admin Panel</a>. This includes configuring Duo Single Sign-On, creating and managing applications, enrolling and activating users, issuing and managing SMS passcodes and bypass codes, managing mobile devices, fine-tuning the user experience of your Duo installation, and more.</p>  <h2>Accessing the Duo Admin Panel</h2> <p>The browser used to access the Admin Panel must support TLS 1.2, which most modern browsers do by default. If you have issues accessing the site, please update your browser to a recent version of Chrome, Firefox, Edge, Safari, etc. or check your browser’s SSL implementation here: <a href="https://www.ssllabs.com">https://www.ssllabs.com</a>.</p> <p>Duo no longer supports use of Internet Explorer to access the Admin Panel. <a href="https://docs.microsoft.com/en-us/lifecycle/announcements/internet-explorer-11-end-of-support">Microsoft ended Internet Explorer desktop application support on June 15, 2022</a>. Please use one of Duo's supported browsers.</p> <p>To access the Duo Admin Panel:</p> <ol> <li> <p>Navigate to the <a href="https://admin.duosecurity.com" alt="Launch the Duo Admin Panel" target="_blank" rel="noopener noreferrer">Duo Admin Panel</a> at <a href="https://admin.duosecurity.com" alt="Launch the Duo Admin Panel" target="_blank" rel="noopener noreferrer">https://admin.duosecurity.com</a>.</p> </li> <li> <p>Enter your administrator account email address. If you're logging in from a private computer or device, you can check the <strong>Save my email address and login options</strong> box. Don't do this if you are on a shared kiosk or public computer.</p> <img src="/assets/img/documentation/administration/admin-login-start_2x.png?version=040623" width="400" alt="Admin User Login: Enter Username"> </li> <li> <p>The next step depends on whether your organization uses <a href="https://www.cisco.com/c/en/us/products/security/security-provisioning-administration.html">Cisco Security Provisioning and Administration (formerly Security Cloud Control)</a> or has <a href="/docs/administration-admins#single-sign-on-with-saml">federated Duo administrator logins with an external single sign-on identity provider (IdP)</a>, and whether using SSO login is required or optional.</p> <p><strong>Password Login Only</strong></p> <p>Your organization has not configured SAML login for admins, so no SSO options are presented. Enter your administrator password, and click <strong>Log in</strong>.</p> <img src="/assets/img/documentation/administration/admin-login-password_2x.png?version=040623" width="400" alt="Admin User Login: Enter Password"> <p><strong>SSO Login Required</strong></p> <p>Your organization prefers that administrators sign in using SSO. Click the <strong>Continue to identity provider</strong> button to be taken to your organization's identity provider (IdP) where you'll sign in with your primary user credentials.</p> <img src="/assets/img/documentation/administration/admin-login-sso_2x.png?version=040623" width="400" alt="Admin User Login: SSO Identity Provider"> <p><strong>SSO Login Optional</strong></p> <p>You can choose how to sign-in. Clicking the <strong>Log in using Single Sign On</strong> button takes you to your organization's IdP to complete primary authentication.</p> <p>If you created a password for the Duo Admin Panel you may use that instead of SSO. Click <strong>Log in using password</strong> to show the password entry form. Enter your administrator password, and click <strong>Log in</strong>.</p> <img src="/assets/img/documentation/administration/admin-login-select_2x.png?version=040623" width="400" alt="Admin User Login: Select Credential"> <p>If you checked the <strong>Save my email address and login options</strong> box when you entered your Duo administrator username, then we'll also save your SSO login preference and won't ask you to choose between single sign-on or password authentication again.</p> <p><strong>Cisco Security Cloud Sign On</strong></p> <p>If your organization is provisioned through <a href="https://www.cisco.com/c/en/us/products/security/security-provisioning-administration.html">Cisco Security Provisioning and Administration (formerly Security Cloud Control)</a>, you will see an option to <strong>Log in using Security Cloud Sign On</strong> (SCSO). This will take you to <a href="https://sign-on.security.cisco.com/">SCSO</a> or your organization's IdP for primary and secondary authentication depending on how your enterprise admin has configured your setup.</p> <img src="/assets/img/documentation/administration/admin-login-select_security_cloud_2x.png" width="400" alt="Admin User Login: Select Cisco Security Cloud"> <img src="/assets/img/documentation/administration/admin-login-security_cloud_signon_2x.png" width="400" alt="Cisco Security Cloud Sign On"> </li> <li> <p>After successful authentication via SSO or by entering the correct Duo admin password, you then must authenticate using a second factor. Complete login verification by selecting one of the available methods.</p> <ul> <li> <p><strong>Duo Push</strong>: Approve a login verification request sent to your smartphone with the Duo Mobile app. You must activate your administrator account for Duo Mobile separately from your user account to use Duo's push authentication at the Admin Panel. See <a href="/docs/administration-admins#use-duo-push-for-administrator-authentication">Use Duo Push for Administrator Authentication</a> for instructions.</p> <p>If Verified Duo Push is enabled in <a href="/docs/administration-admins#admin-authentication-methods">Admin Authentication Methods</a>, you must enter a verification code in the Duo Mobile app to approve a login request. See <a href="/docs/administration-admins#use-verified-duo-push-for-administrator-authentication">Use Verified Duo Push for Administrator Authentication</a> for instructions.</p> </li> <li> <p><strong>Passkey</strong>: Use a passkey including security keys and biometrics. For supported external security key devices, insert it and then touch it. For integrated devices like Touch ID, follow the prompts from your browser that appear to confirm your identity. This method only appears if you have added a passkey to your admin profile.</p> </li> <li> <p><strong>Text Message</strong>: Receive an SMS message containing a one-time passcode and enter the passcode in the space provided. This passcode is valid for five minutes.</p> </li> <li> <p><strong>Phone Call</strong>: Receive a phone call communicating a one-time passcode and enter the passcode in the space provided. This passcode is valid for five minutes.</p> </li> <li> <p><strong>Duo Mobile passcode</strong>: Authenticate with a passcode generated in the Duo Mobile app.</p> </li> <li> <p><strong>Hardware Token</strong>: Enter a passcode generated by a physical device issued by your organization.</p> </li> <li> <p><strong>Yubikey passcode</strong>: Authenticate with a passcode generated by a Yubikey.</p> </li> </ul> <p>The two-factor authentication methods available may differ depending on your organization's <a href="/docs/administration-admins#admin-authentication-methods">Admin Authentication Methods settings</a>. If, for example, your organization disabled the "Phone Callback" method, you won't see the "Phone call" 2FA option when you log in.</p> <img src="/assets/img/documentation/administration/admin-login-2fa_2x.png?version=061523" width="400" alt="Admin User Login: Complete 2FA"> <p>If you want to choose a different way to confirm your identity after your initial choice, click <strong>Back to login options</strong> to return to the list of all second-factor options and choose again.</p> <img src="/assets/img/documentation/administration/admin-login-2fa-passkey_2x.png" width="400" alt="Admin User Login: Passkey Verify"> <p>If you checked the <strong>Save my email address and login options</strong> box earlier and also use a passkey or Duo Push as your authentication method, we will save that method as a preference as well and prompt you automatically to use the same verification method the next time you log in. You can always cancel the automatic verification in progress by returning to the list of login options to choose a different method.</p> </li> </ol> <h3>Forgotten Password</h3> <p>If you've forgotten your password, click the <strong>Forgot Password</strong> link shown after you enter your email address. Enter the email address that you use to log in to your Duo administrator account and click <strong>Submit</strong>. Check your email for your password reset link.</p> <img src="/assets/img/documentation/administration/admin-forgotpw_2x.png?version=100920" alt="Reset Forgotten Administrator Password" width="400"> <p>We'll also send you a notification email once you've changed your password. If you receive a password change notification and you <em>didn't</em> initiate this change, contact your organization's Duo owner or <a href="/support">Duo Support</a>.</p> <p>If a Duo Admin forgets their password and doesn't have access to the email address entered, Duo Owner administrators can copy the password reset URL from the Duo Admin Panel. See <a href="/docs/administration-admins#reset-an-administrator's-forgotten-password">Reset an Administrator's Forgotten Password</a> for more information.</p> <h3>First-Time Administrator Account Setup</h3> <p>If you're a new Duo administrator for your organization, you likely received an account setup link from your org's Duo owners via email, text message, or another method of communication. Click that link to begin the setup process.</p> <ol> <li> <p>If your admin password will be stored in Duo, click <strong>Create Password</strong> to set your password. Passwords must have at least twelve characters, and may also require a mix of character types depending on your <a href="/docs/administration-settings#admin-password-policy">Admin Password Policy</a> settings. New passwords will be checked against common passwords, usernames, and other account information to ensure uniqueness.</p> <p>If your organization uses <a href="/docs/administration-admins#single-sign-on-with-saml">single sign-on with its own identity provider (IdP) for Duo Admin Panel logons</a>, then click <strong>Create account using Single Sign On</strong> and sign in at your IdP with primary username and password.</p> </li> <li> <p>After either setting a password or signing in at an external IdP, you can add a passkey, such as Touch ID or an external security key. Click <strong>Add Passkey</strong> and follow the prompts from your browser.</p> <p>If you don't have a passkey device available, click <strong>Skip for now</strong>. You must add at least one second factor for login verification.</p> </li> <li> <p>Install Duo Mobile on your <a href="https://play.google.com/store/apps/details?id=com.duosecurity.duomobile" alt="Duo Mobile for Android" target="_blank" rel="noopener noreferrer">Android</a> or <a href="https://apps.apple.com/gb/app/duo-mobile/id422663827" alt="Duo Mobile for iOS" target="_blank" rel="noopener noreferrer">Apple</a> smartphone and scan the QR code shown on-screen to activate <a href="/product/multi-factor-authentication-mfa/authentication-methods/duo-push" alt="Duo Push Information" target="_blank" rel="noopener noreferrer">Duo Push two-factor authentication</a> for your Duo administrator account.</p> <p>If you don't have a smartphone, click <strong>Don't have a smartphone? Skip for now</strong>.</p> </li> <li> <p>If a phone number was entered for you when your account was created, you can confirm that's the right backup phone number for Duo Admin Panel logins, or enter the correct backup phone number if it is not. You can skip this if you never plan to use phone call or SMS text messages to log into your Duo administrator account (if, for example, you received a hardware token from your organization to use as a backup login verification method).</p> <p>If no phone number was entered when your account was created, and phone call or SMS text messages are enabled in <a href="/docs/administration-admins#admin-authentication-methods">Admin Authentication Method</a>, then you can enter your phone number.</p> </li> <li> <p>When you've finished with setup, click the <strong>Continue to Duo Admin Panel Login</strong> button to log into the Duo Admin Panel with the password you just set (or after SSO login), using a passkey, Duo Push, or phone call/SMS, depending on what authentication methods you set up.</p> </li> </ol> <h3>Account Lockout</h3> <p>Entering the wrong password or passcode for your admin account or letting the push or phone call 2FA approval request time out increments the failed login count. After ten failed login attempts, your admin account will be locked out. Duo will send you an email containing a link you can click to immediately unlock your account. Otherwise, your admin account will automatically unlock after 24 hours.</p> <p>If you don't have access to email and you can't wait 24 hours for your account to unlock itself, then you can ask another Duo admin at your organization for help. See <a href="/docs/administration-admins#unlocking-an-administrator">Unlocking an Administrator</a> for more info about manually unlocking an admin account.</p> <h2>Admin Panel Overview</h2> <p><a id="dashboard" name="dashboard"></a></p> <h3>Home</h3> <p>The Admin Panel Home page gives you a snapshot of your organization's activity.</p> <img src="/assets/img/documentation/administration/admin-dashboard-2024_2x.png?version=120424" alt="Admin Panel Dashboard" width="800"> <p>When viewing the dashboard keep in mind that we round very large quantities for the dashboard display, but you can click any of the numbers to see an exact count.</p> <p>The information shown first on the dashboard provides a quick overview of users with <a href="/docs/administration-users#changing-user-status">bypass or locked out status</a>, <a href="/docs/administration-settings#user-deletion">inactive users</a> who haven't logged in using Duo for the last 30 days, and your total <a href="/docs/administration-users">end user</a> count. Click on any of these items to view a filtered list of users.</p> <p>Click the "Licenses Remaining" link to view the <strong>Deployment Progress</strong> report, which tracks how many end users there are in your Duo deployment, how many applications you've protected with Duo, the average number of 2FA devices per user, and the top authentication method used over the last seven days.</p> <p>The endpoints summary information on the dashboard indicates how many of your endpoints have outdated operating systems and shows how that number has changed over the last week. Click the "Out of Date OS" or "Total Endpoints" link to view more detailed information on the <a href="/docs/insight">Device Insight</a> page.</p> <p>Click anywhere on the interactive graph of your most recent authentication successes and failures to view the <strong>Authentication Log</strong>, filtered to display the related events.</p> <p>The <strong>Authentication Log</strong> lists information about the last ten Duo login attempts, including the following:</p> <ul> <li>Date and time of the access attempt</li> <li>Whether the authentication was successful or not and why</li> <li>The Duo username</li> <li>Which application was accessed</li> <li>Access device information, such as the source IP address and location (if the login originated from a public IP address), the client OS, browser, and plugin information, and trusted status</li> <li>Second factor device information, such as the type of Duo factor used, the device's phone number, and source IP address and location (if the Duo Push response originated from a public IP address)</li> </ul> <p>You can click the "Full authentication log" link to view all login events.</p> <p>Click the <strong>Add New...</strong> button in the top right of the Dashboard to quickly create a new user, group, or application. You can also click the navigation link on the left for the type of object you want to create.</p> <img src="/assets/img/documentation/administration/admin-quick-add_2x.png?version=103124" width="400" alt="Quick Add"> <p>Click on your name in the upper-right corner to access your administrator account action menu. Click <strong>Edit Profile</strong> to change the name associated with your administrator login, <a href="/docs/administration-admins#changing-an-administrator's-password">reset your password for the Admin Panel</a>, <a href="/docs/administration-admins#updating-an-administrator's-secondary-authentication-methods">update your secondary authentication phone number</a> or <a href="/docs/administration-admins#use-passkeys-for-administrator-authentication">add a passkey</a>, and <a href="/docs/administration-admins#use-duo-push-for-administrator-authentication">activate Duo Mobile for Admin Panel login</a>. You can also click <strong>Log Out</strong> on this menu to end your Duo administrator session. You'll be logged out of the Admin Panel automatically after 60 minutes of inactivity.</p> <h3>Navigation</h3> <p>Manage or view different object types by clicking the links on the left side of the Admin Panel. Click on the menu icon in the upper left to collapse the navigation menu. You may be shown a subset of these links, depending on your assigned <a href="/docs/admin-roles">administrative role</a>.</p> <ul> <li><strong>Home</strong>: Your account overview and summary.</li> <li><strong>Users</strong>: View, create, and modify users and administrators, and configure external directory sync. See <a href="/docs/administration-users">Managing Users</a> and <a href="/docs/administration-admins">Managing Duo Administrators</a>.</li> <li><strong>Devices</strong>: View, create, and assign phones, endpoints, hardware tokens, WebAuthn devices, and other authentication and access devices; see <a href="/docs/insight">Device Insight</a> information; and configure <a href="/docs/trusted-endpoints">Trusted Endpoints</a> and <a href="/docs/duo-desktop#shared-device-authentication">Duo Desktop Shared Device Authentication</a>. See <a href="/docs/administration-devices">Managing Devices</a>.</li> <li><strong>Policies</strong>: Define and assign access policies by user group and per application, and configure <a href="/docs/passport">Duo Passport</a>. See <a href="/docs/policy">Policy & Control</a>.</li> <li><strong>Applications</strong>: View, add, and modify applications and manage <a href="/docs/sso">Duo Single Sign-On</a> and <a href="/docs/passwordless">Duo Passwordless</a> configurations. See <a href="/docs/protecting-applications">Protecting Applications</a>.</li> <li><strong>Reports</strong>: View authentication events, administrator actions, and other valuable reports. See <a href="/docs/administration-reporting">Logs and Reports</a>. All <a href="/docs/admin-roles">administrator roles</a>, except Billing, can view reports.</li> <li><strong>Monitoring</strong>: Manage <a href="/docs/trust-monitor">Trust Monitor</a> and <a href="/docs/identity-security">Cisco Identity Intelligence</a>. Available in <a href="/editions-and-pricing">Duo Premier and Duo Advantage plans</a>.</li> <li><strong>Billing</strong>: Manage payment methods, change your Duo subscription, view and download your monthly billing history, and purchase <a href="/docs/telephony-credits">telephony credits</a> or Duo hardware tokens. Note that customers who purchased Duo licenses or telephony credits through <a href="https://apps.cisco.com/Commerce/guest" alt="Cisco Commerce Workspace site" target="_blank" rel="noopener noreferrer">Cisco Commerce Workspace (CCW)</a> must log in to CCW to manage billing, download invoices, or purchase additional telephony credits.</li> <li><strong>Settings</strong>: Change global settings for your Duo service. See <a href="/docs/administration-settings">Global Settings</a>.</li> </ul> <h3>Help and What's New</h3> <p>You'll find support information and more under <strong>Help</strong> on the top right of the Dashboard. In the "Help" panel, you can learn about new features by clicking <strong>What's New</strong> at the top.</p> <img src="/assets/img/documentation/administration/admin-panel-help_2x.png?version=010925" alt="Admin Panel Help Panel" width="350"> <p>Duo Essentials, Duo Advantage, and Duo Premier customers may click the <strong>Support Ticket Portal</strong> link to create and manage support cases in the Duo customer portal. User Protection Suite customers will see information about contacting Cisco Worldwide Support.</p> <p>The <strong>Versioning</strong> information helps you determine what Duo release updates apply to your account. You may need to provide this information if you contact Duo Support. Check our <a href="https://community.cisco.com/t5/duo-release-notes/tkb-p/tkb-duo-release">Release Notes</a> to learn more about new features, fixes, and updates to Duo's service and applications.</p> <p>You'll need your <strong>Account ID</strong> information if you contact Duo support via phone or email instead of using the <strong>Support Ticket Portal</strong> link.</p> <p>In addition, you'll find your <strong>Deployment ID</strong> under <strong>Help</strong>, under your Duo Account. Clicking the Deployment ID takes you to the <a href="https://status.duo.com/">Duo Service Status page</a>, where you can see the current operational status of Duo's cloud services.</p> <p>The remaining navigation items link to different sites with helpful information about Duo. The <a href="/docs">Documentation</a>, <a href="https://guide.duo.com">User Guide</a>, and <a href="https://help.duo.com">Knowledge Base</a> sites contain technical instructions and helpful articles for Duo administrators and end users.</p> <h3>Viewing Information</h3> <p>Use the search field at the top of the Admin Panel to quickly find a particular user (by username or alias), phone or token device, group, or application.</p> <p>Clicking most of the navigation items on the left of the Admin Panel window takes you to a table view of those objects (i.e. clicking <strong>Users</strong> shows you a table of Duo users).</p> <p>Information tables in Duo are either paginated, where you can change the page size from 10 to 100 items and click forward and back between pages, or the table shows a <strong>Load More</strong> button at the bottom of the current data view that you can click to show more information. Most tables have a search field in the upper right that you can use to filter records in place.</p> <p>If the table has an <strong>Export</strong> button, you can click that to select from the available export options, which may include <strong>CSV</strong>, <strong>JSON</strong>, or <strong>PDF</strong> format, or <strong>URL</strong> which gives you a direct link to your current view. If you've filtered the information in the table using search, the downloaded information only includes those search results.</p> <h3>Early Access Features</h3> <p>As part of our ongoing efforts to bring customers new capabilities we will make features, settings, and applications available ahead of general availability. This is a chance for you to opt into new and important features sooner and validate them in your environment.</p> <p>Features covered here might be noted by an "Early Access" or "Beta" badge or referred to as "Early Access" or "Public Preview" features in upcoming communication.</p> <img src="/assets/img/documentation/administration/early-access-badge_2x.png" width="150" alt="Early Access Badge"> <p>This early access or public preview phase of development is fully supported by Duo technical support. Early access features may enable new behaviors and options by default.</p> <p>For more information on Duo’s development process and release phases see the article <a href="https://help.duo.com/s/article/6720">What do Duo’s product release terms like "Public Preview" or "Early Access" mean?</a> in the Duo Knowledge Base.</p> <p>Please contact your Duo representative with any questions or concerns.</p>  <h3>Reports</h3> <p>All <a href="/docs/admin-roles">administrator roles</a> except Billing can view reports. Clicking the <strong>Reports</strong> link on the left side of the Admin Panel opens a side menu with a list of reports.</p> <p>See the <a href="/docs/administration-reporting">Logs and Reports</a> page to learn about reporting available in Duo.</p> <p><h2 id="troubleshooting">Troubleshooting</h2> <p>Need some help? Try searching our <a href="https://help.duo.com/s/" alt="Knowledge Base articles">Knowledge Base articles</a> or <a href="https://community.cisco.com/t5/duo-security/ct-p/duo-security" alt="Community discussions">Community discussions</a>. For further assistance, contact <a href="/support">Support</a>.</p> </p> </div> </div> </div> </div> </section> <footer class="footer js-footer"> <div class="max-width--content footer-row footer-content-row"> <div class="footer__item footer-menu-card footer-first-span"> <div class="max-width--content footer-row footer-logo-row footer-social-row"> <div class="footer__item footer-logo"> <img src="/assets/img/duoLogo-web-white.png" alt="Duo Security logo"> </div> <div class="footer__item footer-search"> <div class="footer__search"> <form class="search" action="/search" method="GET" role="search" onsubmit="return handleCludoSearchHash(event);"> <div class="input-wrap"> <button aria-label="Search" title="Search"> <svg class="icon-magnifying-glass-glare"><use xlink:href="#icon-magnifying-glass"></use></svg> </button> <label for="footer-search-bar">Search</label> <input type="search" name="cludoquery" placeholder="Search" title="Search" id="footer-search-bar"> </div> </form> </div> </div> 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