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<!doctype html> <html lang="ko"> <head> <meta charset="utf-8"> <title>고객센터 | Daum</title> <meta http-equiv="X-UA-Compatible" content="IE=Edge"> <meta id="daumCSContext" content=""> <meta name="Description" content="Daum 고객센터"> <meta name="keywords" content="고객센터, CS"> <meta name="viewport" content="width=1024"> <meta name="format-detection" content="telephone=no"> <meta id="webcsContext" content=""> <meta property="og:title" content="Daum 고객센터"/> <meta property="og:type" content="website"/> <meta property="og:image" content="http://icon.daumcdn.net/w/icon/1312/19/152729032.png"/> <meta property="og:site_name" content="Daum 고객센터"/> <meta property="og:url" content="http://cs.daum.net"/> <meta property="og:description" content="서비스 이용에 필요한 도움말을 찾거나 직접 문의하실 수 있습니다."/> <link rel="stylesheet" type="text/css" href="/css/common.css?ver=20240327"> <link rel="shortcut icon" href="/img/favicon.png" /> <script type="text/javascript" src="/js/tiara/ua-parser.min.js"></script> <script type="text/javascript"> var uaParserResult = new UAParser().getResult(); var TIARA_DATA = { serviceName: "회원정보_비즈회원", categoryName: "", os: uaParserResult.os, browser: uaParserResult.browser }; var WEBCS = {}; WEBCS.getContextPath = function() { var context = $("#crmsContext").prop("content"); return (!context || /^\s*$/.test(context)) ? "" : context; }; </script> </head> <body class="bg_type2"> <!-- 미니다음 영역 Start --> <div id="wrapMinidaum"></div> <!-- 미니다음 영역 End --> <div id="daumIndex"> <a href="#daumBody">본문 바로가기</a> </div> <div id="daumWrap" class="cs_type1"> <div id="daumHead" role="banner"> <div class="cs_head"> <h1 class="tit_cs"><a href="/" class="bg_cs cs_logo"><span class="ir_wa">고객센터</span></a></h1> <h2 class="screen_out">검색</h2> <div id="searchBox" class="wrap_search"> <form id="daumSearch" class="sform_comm" name="search" method="get" autocomplete="off" onsubmit="return searchBoxBeforeSubmitFunc(this);"> <fieldset class="fld_inside opt_on"> <legend class="screen_out">검색어 입력폼</legend> <div class="box_searchbar"> <label class="lab_keyword" for="qTop" id="labKeyword">궁금한 점이 있다면 도움말을 검색해 보세요.</label> <div> <input id="qTop" class="tf_keyword" type="text" name="q" autocomplete="off" title="검색어 입력" value=""> <button id="daumBtnSearch" class="ico_search btn_search" type="submit"><span class="ir_wa">검색</span></button> </div> </div> </fieldset> </form> <!-- Suggest result --> <div id="suggestBox" class="suggestBox box_sub" style="display: none;"> </div> </div> </div> <div class="cs_navi"> <div class="path_cs"> <a href="/" class="link_path">고객센터 홈</a> <span class="bg_cs arr_path">></span> <strong class="path_now">회원정보_비즈회원</strong> </div> <div class="func_cs"> <a href="/my/qnaList.html" class="link_func">MY</a> </div> </div> </div><!--// daumHead --> <hr class="hide"> <div id="daumContent" role="main"> <div id="cMain"> <div id="mArticle"> <div class="section_main"> <div class="sub_head"> <h2 id="daumBody" class="tit_head">회원정보_비즈회원</h2> <p class="desc_head">회원정보_비즈회원의 원하는 도움말 카테고리를 선택하세요</p> <span class="cont_items"> <a href="/faq/1388/17454.html" class="link_item">회원 정보 관리</a> </span> </div> </div> <div class="section_rank"> <div class="inner_rank"> <h3 class="tit_rank">유용한 도움말</h3> <div id="func_rank" class="func_rank"> <a href="#rank_hit" class="link_item on">조회순</a> <a href="#rank_like" class="link_item">만족순</a> </div> <div id="rank_hit"> <strong class="screen_out">조회순</strong> <ul class="list_rank"> <li><span class="num_g">1</span> <a href="/faq/1388/17454.html?faqId=35554">[휴면] 휴면 전환 안내를 받았는데, 지금 바로 탈퇴하고 싶어요.</a></li> <li><span class="num_g">2</span> <a href="/faq/1388/17454.html?faqId=35550">[휴면] 휴면 전환 안내를 받았는데, 휴면 정책에 대해 자세히 설명해 주세요.</a></li> <li><span class="num_g">3</span> <a href="/faq/1388/17454.html?faqId=38806">휴면 아이디가 되면 무엇이 달라지나요?</a></li> <li><span class="num_g">4</span> <a href="/faq/1388/17454.html?faqId=35551">[휴면] 휴면 전환 안내를 받았는데, 계속해서 카카오광고를 사용하고 싶어요.</a></li> </ul><ul class="list_rank list_rank2"> <li><span class="num_g">5</span> <a href="/faq/1388/17454.html?faqId=35553">[휴면] 휴면 전환 안내를 받지 못했습니다.</a></li> <li><span class="num_g">6</span> <a href="/faq/1388/17454.html?faqId=34769">회원정보를 수정하고 싶습니다. 어디서 수정할 수 있나요?</a></li> <li><span class="num_g">7</span> <a href="/faq/1388/17454.html?faqId=34768">회원탈퇴는 어떻게 하나요? </a></li> <li><span class="num_g">8</span> <a href="/faq/1388/17454.html?faqId=38805">Daum 비즈니스 회원 가입은 어떻게 하나요?</a></li> </ul> </div> <div id="rank_like" class="hide"> <strong class="screen_out">만족순</strong> <ul class="list_rank"> <li><span class="num_g">1</span> <a href="/faq/1388/17454.html?faqId=35554">[휴면] 휴면 전환 안내를 받았는데, 지금 바로 탈퇴하고 싶어요.</a></li> <li><span class="num_g">2</span> <a href="/faq/1388/17454.html?faqId=35550">[휴면] 휴면 전환 안내를 받았는데, 휴면 정책에 대해 자세히 설명해 주세요.</a></li> <li><span class="num_g">3</span> <a href="/faq/1388/17454.html?faqId=38806">휴면 아이디가 되면 무엇이 달라지나요?</a></li> <li><span class="num_g">4</span> <a href="/faq/1388/17454.html?faqId=35551">[휴면] 휴면 전환 안내를 받았는데, 계속해서 카카오광고를 사용하고 싶어요.</a></li> </ul><ul class="list_rank list_rank2"> <li><span class="num_g">5</span> <a href="/faq/1388/17454.html?faqId=35553">[휴면] 휴면 전환 안내를 받지 못했습니다.</a></li> <li><span class="num_g">6</span> <a href="/faq/1388/17454.html?faqId=34764">광고주 회원가입은 어떻게 하나요?</a></li> <li><span 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href="http://www.daum.net/doc/info.html" target="_blank" class="link_info">약관/정책</a> | <a href="https://www.kakao.com/policy/privacy" target="_blank" class="link_info txt_emph">개인정보처리방침</a> | <a href="https://with.kakao.com" target="_blank" class="link_info">제휴문의</a> | <a href="https://game.daum.net/gamehelp/" target="_blank" class="link_info">게임문의</a> | <a href="https://ccs.kakao.com" target="_blank" class="link_info">쇼핑문의</a> | <a href="https://business.kakao.com" target="_blank" class="link_info">비즈니스</a> <small class="txt_copyright"> 다음고객센터: 1577-3321 <a id="daumArsLink" href="javascript:void(0);" class="link_layer link_daumkakao" aria-haspopup="true" aria-controls="daumArsLayer" aria-expanded="false"> <span class="screen_out">다음 고객센터 안내</span><span id="daumArsShowBtn">(상세보기)</span> <br> </a> Copyright © <a href="http://www.kakaocorp.com/" target="_blank" class="link_daum">Kakao Corp.</a> All rights reserved. </small> </div> <div id="daumArsLayer" class="layer_cs"> <div class="inner_layer"> <div class="layer_head"> <h2 class="tit_layer">다음 고객센터 ARS 안내</h2> <span class="txt_phone">1577-3321</span> <span class="txt_sub">(유료)</span> </div> <div class="layer_body"> <em class="screen_out">ARS 문의 번호 안내</em> <ul class="list_content"> <li><span class="num_content">1번</span>Daum 회원정보, 메일, 카페 문의</li> <li><span class="num_content">2번</span>Daum 검색, 뉴스 등 그 외 Daum 서비스 문의</li> <li><span class="num_content">3번</span>권리침해 및 유해게시물 긴급 신고</li> <li><span class="num_content">4번</span>보이는 ARS</li> </ul> <em class="screen_out">고객센터 채널 운영 안내</em> <ul class="list_info"> <li> 카카오에서는 더욱 빠르고 편리한 상담을 제공하기 위해, Daum 고객센터 홈페이지의 도움말과<br>카카오톡을 통한 상담을 운영하고 있습니다. </li> <li> 카카오톡 상단 검색창 > "카카오 고객센터" 채널<br> - 365일 24시간 챗봇 운영 - 평일 오전 10:00 ~ 18:30 상담톡 운영 </li> </ul> <button id="daumArsCloseBtn" type="button" class="btn_close"> <svg viewBox="0 0 17 17"> <g stroke-width="1"> <g transform="translate(-364.000000, -181.000000)" stroke="#000000" stroke-width="2"> <g 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