传统企业客户满意度测评指标

<!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <title>传统企业客户满意度测评指标</title> <meta name="keywords" content="传统企业客户满意度测评指标"> <meta name="description" content="满意度指数测评依据为基于GB/T 19038、ISO 10004等国家和国际标准建立的企业网络舆情大数据超大样本测评模型WebCSI，该模型解决了传统调查方法存在的样本小、答卷难、误差大、成本高和效率低等难题。">  <meta http-equiv="X-UA-Compatible" content="IE=Edge，chrome=1"> <meta name="viewport" content="width=device-width, user-scalable=no, initial-scale=1.0, maximum-scale=1.0, minimum-scale=1.0">  <link rel="icon" href="../qt/images/favicon.ico" type="images/logo3"> <link rel="stylesheet" href="../qt/css/basic.css"> <link rel="stylesheet" href="../qt/css/news.css"> <style> .banner{ cursor: pointer; height: 460px; width: 100%; } </style> </head> <body>  <div class="header box_sizing"> <div class="container clearfix"> <div class="header_l fl"><a href="index.html"><img src="/qt/images/logo.png" alt="iTrust网信认证"></a></div> <div class="hesder_r fr"> <div class="nav"> <ul class="clearfix"> <li class="dad " ><a href="index.php">首页 <span></span></a></li> <li class="dad "><a href="authentication.php?id=1">投标信用评价咨询<span></span></a> </li> <li class="dad "><a href="authentication.php?id=7">客户满意度测评<span></span></a> </li> <li class="dad "><a href="authentication.php?id=8">企业官网认证<span></span></a> </li> <li class="dad "><a href="authentication.php?id=6">品牌信用档案<span></span></a> </li>  <li class="dad "><a href="sincerity.php">诚信联盟 <span></span></a> <div class="nav_list"> <div class="sanjiao"></div> <div class="nav_son"> <ul> <li><a href="sincerity.php">联盟简介<span></span></a></li> <li><a href="sincerity2.php?id=1005">互联网联盟<span></span></a></li> <li><a href="sincerity2.php?id=1002">教育联盟<span></span></a></li> <li><a href="sincerity2.php?id=1006">云服务联盟<span></span></a></li> <li><a href="sincerity2.php?id=1012">区块链联盟<span></span></a></li> <li><a href="sincerity2.php?id=1001">电商联盟<span></span></a></li> <li><a href="sincerity2.php?id=1007">乳业联盟<span></span></a></li> <li><a href="sincerity2.php?id=1008">旅行联盟<span></span></a></li> <li><a href="sincerity2.php?id=1010">家电联盟<span></span></a></li> <li><a href="sincerity2.php?id=1011">营销联盟<span></span></a></li> <li><a href="sincerity2.php?id=1009">支付联盟<span></span></a></li> <li><a href="sincerity2.php?id=1013">网上药店<span></span></a></li> </ul> </div> </div> </li> <li class="dad "><a href="search.php">信用查询 <span></span></a></li> <li class="dad active" ><a href="news.php?id=2287">新闻公告 <span></span></a> <div class="nav_list"> <div class="sanjiao"></div> <div class="nav_son"> <ul> <li><a href="news.php?id=2287">业务资讯 <span></span></a></li> <li><a href="news.php?id=2275">新闻报道</a></li> </ul> </div> </div> </li> <li class="dad "><a href="news.php?id=2248">信用研究 <span></span></a></li> </ul> </div> </div> </div> </div> <div style=" background: url(../../upload/20200728102329_198.jpg) no-repeat center center;" class="banner">  </div> <div class="content"> <div class="container clearfix"> <div class="arc_list clearfix"> <div class="arc_l3 box_sizing fl"> <h2>传统企业客户满意度测评指标</h2> <div class="sub_title"> <span>来源：itrust互联网信用评价中心</span> <span class="arc_time">时间：2019-09-01</span> </div> <div class="content"> <p style="text-indent: 2em; line-height: 2em;"><span style="font-family: 微软雅黑, "Microsoft YaHei"; font-size: 14px;">满意度指数测评依据为基于GB/T 19038、ISO 10004等国家和国际标准建立的企业网络舆情大数据超大样本测评模型WebCSI，该模型解决了传统调查方法存在的样本小、答卷难、误差大、成本高和效率低等难题。</span></p><p style="text-indent: 2em; line-height: 2em;"><span style="font-family: 微软雅黑, "Microsoft YaHei"; font-size: 14px;">传统企业客户满意度测评指标由二级指标项构成，见下表。各指标和权重因商业形态和客户关注度的差异而会有调整。</span></p><p style="text-indent: 2em; line-height: 2em;"><span style="font-family: 微软雅黑, "Microsoft YaHei"; font-size: 14px;">目前国际上通行用客户满意度指数（CSI）和客户满意度级别来表示客户满意程度。客户满意度指数用百分比表示。</span></p><p style="text-align:center"><img src="/ueditor/php/upload/image/20190905/1567660965153803.png" title="1493864577107923.png" alt="1493864577107923.png" width="536" height="325"/></p><p><br/></p> </div> <div class="page1 box_sizing"> <a class="hidden1" href="news.php?id=2200&page=1">上一篇：iTrust WCSI网站客户满意度指数模型</a> <a class="hidden1" href="news.php?id=2202&page=1">下一篇：互联网金融投资人满意度测评指标</a> </div> </div> <div class="arc_r3 fr"> <div class="arc3_t box_sizing bgwhite"> <h2><span>满意度测评</span></h2> <div class="arc3_list"> <ul> <li class="box_sizing"><a title="2023年客户满意度测评和品牌推广邀请函" class="hidden1" href="news.php?id=2252&page=1">2023年客户满意度测评和品牌推广邀请函</a></li> <li class="box_sizing"><a title="客户满意度指数和级别" class="hidden1" href="news.php?id=2203&page=1">客户满意度指数和级别</a></li> <li class="box_sizing"><a title="客户满意度测评工作流程" class="hidden1" href="news.php?id=2266&page=1">客户满意度测评工作流程</a></li> <li class="box_sizing"><a title="满意度指标项确定和调查方法" class="hidden1" href="news.php?id=2198&page=1">满意度指标项确定和调查方法</a></li> <li class="box_sizing"><a title="电子商务客户满意度测评指标" class="hidden1" href="news.php?id=2197&page=1">电子商务客户满意度测评指标</a></li> <li class="box_sizing"><a title="互联网网民满意度测评指标" class="hidden1" href="news.php?id=2199&page=1">互联网网民满意度测评指标</a></li> <li class="box_sizing"><a title="iTrust WCSI网站客户满意度指数模型" class="hidden1" href="news.php?id=2200&page=1">iTrust WCSI网站客户满意度指数模型</a></li> <li class="box_sizing"><a title="传统企业客户满意度测评指标" class="hidden1" href="news.php?id=2201&page=1"><span style="font-weight: bolder;">传统企业客户满意度测评指标</span></a></li> <li class="box_sizing"><a title="互联网金融投资人满意度测评指标" class="hidden1" href="news.php?id=2202&page=1">互联网金融投资人满意度测评指标</a></li> </ul> </div> </div> <div class="page2 box_sizing"> <ul class="clearfix">  </ul> </div> </div> </div> </div> </div>  <div class="footer"> <div class="container clearfix">  <div class="footer_l fl"><img src="../upload/20240506170238_757.jpg" alt=""></div> <div class="footer_z fl"> <p class="p1 clearfix"> <span class="f_list"><a href="">实用查询：</a></span> <span class="f_list"><a target="_blank" href="http://www.12315.com/">12315.com至诚排行</a></span> <span class="f_list"><a target="_blank" href="http://beian.miit.gov.cn">合法网站</a></span> <span class="f_list"><a target="_blank" href="http://www.cca.org.cn/">中国消费者协会</a></span> <span class="f_list"><a target="_blank" href="http://www.samr.gov.cn/jg/">市场监督总局</a></span> <span class="f_list"><a target="_blank" href="http://bj.gsxt.gov.cn/index.html">国家企业信用信息</a></span> <span class="f_list"><a target="_blank" href="http://www.itrust.org.cn/search.php">iTrust企业信用</a></span> <span class="f_list"><a target="_blank" href="http://www.12315.com/">大数据征信</a></span> </p> <p class="p2 clearfix"> <span><a href="news.php?id=2280">全联征信</a></span> <span class="sort">|</span> <span><a href="news.php?id=2262">iTrust至诚信用</a></span> <span class="sort">|</span> <span><a href="news.php?id=2263">服务条款</a></span> <span class="sort">|</span> <span><a href="news.php?id=2264"> 隐私保护</a></span>   |   <a href="http://www.rating.org.cn/" target="_blank">怀旧版网站</a> </p> <p>承办单位：iTrust 信用评价咨询中心 | 12315.com客户满意度测评中心 | 北京至诚清美信用管理公司</p> <p>联系电话：15901078962（合作、投诉）| 邮箱： itrust@itrust.org.cn | 地址：北京市西城区天成科技大厦B座</p> <p>版权声明：本站文章和信息转自网络，如涉及文章、图片、字体、商标等所有知识产权侵权问题请电话告知，我们承诺秒改秒删并致歉！</p> <p><a href="https://beian.miit.gov.cn/#/Integrated/index" target="_blank">Copyright (c) 2007-2024 iTrust至诚清美信用 | All Rights Reserved | 备案号：京ICP备2022034675号-1</a></p> </div>  <div class="footer_r fr"><img src="../upload/20190611143657_987.jpg" alt=""></div> </div> </div> <div class="slider">  <a target="_blank" href="https://work.weixin.qq.com/kfid/kfc8ecbe0dce9e747d1" class="slider1"> <img class="" src="../qt/images/icon7.png" alt=""> </a>  <img class="s_close" src="../qt/images/icon6.png" alt=""> </div>  <script src="../qt/js/jquery.min.js"></script> <script src="../qt/js/common.js"></script> </body> </html>

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传统企业客户满意度测评指标