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Melden van suggesties en incidenten | MS Center
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href="/nl/pati%C3%ABnten/ademhalingsoefeningen-0">Ademhalingsoefeningen</a></li> </ul></div> </section> </div> </section> <!-- End Sidebar Left section --> <section class="wrapper-content"> <!-- Print the main content region --> <div class="region region-content"> <div id="block-system-main" class="brick block block-system"> <!-- Start block container --> <div class="container-fluid"> <div class="content"> <div about="/nl/pati%C3%ABnten/kwaliteit-en-pati%C3%ABntveiligheid/melden-van-suggesties-en-incidenten" typeof="foaf:Document" class="node node-page view-mode-full"> <div class="row"> <div class="col-xs-12 "> <div class="field field-name-title field-type-ds field-label-hidden"><div class="field-items"><div class="field-item even" property="dc:title"><h2>Melden van suggesties en incidenten</h2></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>Een (medisch) <strong>incident</strong> is een ongewilde gebeurtenis tijdens het zorgproces, die tot schade aan de pati毛nt heeft geleid, of had kunnen leiden of (nog) zou kunnen leiden. U kan ons hiervan op de hoogte brengen.</p> <ul> <li>De identiteit van de melder wordt nooit bekend gemaakt.</li> <li>Wij zijn ook ge茂nteresseerd in uw voorstellen of <strong>suggesties</strong> om de zorgverlening te verbeteren.</li> <li>Incidenten en suggesties worden geanalyseerd door een kwaliteitsmedewerker, eventueel met inhoudelijke ondersteuning van een expert ter zake.</li> <li>De betrokken revalidant (en zijn familie) wordt betrokken bij deze analyse.</li> </ul> <p>聽</p> <p>Waar mogelijk worden systeemgerichte verbeteringen doorgevoerd n.a.v. een incidentmelding of een suggestie. Voorstellen tot verbeteringen worden toegelicht en goedgekeurd door het comit茅 kwaliteit en pati毛ntveiligheid van het Nationaal MS Centrum. Over deze gestructureerde aanpassingen worden de betrokken pati毛nt en zijn omgeving ingelicht door de kwaliteitsco枚rdinator. Op die manier probeert het NMSC constructief om te gaan met incidentmeldingen.</p> <p>Het NMSC heeft bijvoorbeeld, n.a.v. een incident, een ziekenhuisbrede sensibilisatiecampagne georganiseerd om de traphekkens steeds gesloten te houden. Zo zijn er op de traphekkens stickers aangebracht als reminder, in beide landstalen. Deze aanpak heeft zijn nut ondertussen bewezen.</p> <h5>Contactinfo kwaliteit en pati毛ntveiligheid</h5> <p>Hebt u feedback of een suggestie over de kwaliteit en pati毛ntveiligheid in het Nationaal MS Centrum, dan kunt u die doorgeven aan聽de Kwaliteitsco枚rdinator聽Birte Theunissen via聽<strong><u><a href="mailto:kwaliteitscoordinator@mscenter.be">kwaliteitscoordinator@mscenter.be</a></u></strong>聽of via Tel.:聽<strong>+32 2 59 78 003</strong>Hebt u een klacht, of wenst u info over de interne bewakingsdienst en/of de mogelijkheid tot het maken van een klokkenluidersmelding?<a href="https://www.mscenter.be/nl/pati%C3%ABnten/pati%C3%ABntenrechten-en-ombudsdienst/melden-van-klachten"> Dat kan via melden van klachten.</a> </p><p>聽</p> <p>聽</p> </div></div></div></div> </div> </div> <!-- Needed to activate display suite support on forms --> </div> </div> <!-- End block container --> </div> </div> </section> <!-- Sidebar Right section --> <!-- End Sidebar Right section --> </section> <!-- End 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