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Wolters Kluwer 2022-2024 Strategy - Accelerating Our Value | Wolters Kluwer
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field-eyebrow">about us</div><h1 class="hero-corporate__title field-currentpagetitle"><span>Our Strategy </span></h1><div class="hero-corporate__description field-description"><p>Our three-year strategy, <em>Elevate Our Value</em>, extends the successful roadmap we put in place three years ago and strengthens our focus on cloud-based <em>expert solutions</em>.</p> <p> </p> <p> </p></div><div class="hero-corporate__cta-group"><div class="row"></div></div></div></div> </div> </div> <div id="secondary-nav-anchor"></div> <nav class="ow-secondary-nav" aria-labelledby="secondary-nav"> <h5 id="secondary-nav" class="sr-only">Secondary Navigation</h5> <div class="ow-nav-container"> <div class="ow-nav-wrapper"> <div class="ow-nav-main"> <div class="ow-solution-container"> <a class="" href="/en-ca/about-us" target=""> <div class="ow-solution-name">About Us</div> </a> <button class="ow-solution-menu-button" type="button" aria-haspopup="true" aria-expanded="false"> <span class="sr-only">About 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<div id="content" class="container"> <div class="row"> <div class="component wk-container col-12 background-full alternate-background"> <div class="component-content"> <div class="row"> <div class="component mission bg-transparent" > <div class="component-content"> <div data-dm-wk="component.missiontext"><h2 class="mission--title field-title">2022-2024 Strategy</h2><div class="mission--description--small field-description"><p>In 2022 we launched our new three-year strategy, <em>Elevate Our Value</em>, designed to accelerate <em>expert solutions</em>, expand our reach and evolve core capabilities. Working alongside our customers, we will continue to apply advanced technologies to address complex problems in society. The three strategic priorities for 2022-2024 are:</p></div></div> </div> </div> </div> </div> </div> <div class="component rich-text article-text col-12 indent-top"> <div class="component-content"> <h2>Strategic Pillars<br /> </h2> <p>This business strategy, which will fuel our success and drive our day-to-day operations from 2022-2024, consists of three pillars, which reflect our strategic priorities and form the foundation for executing our strategy across our portfolio for the next three years:</p> </div> </div> <div class="row component column-splitter"> <div class="col-12 col-sm-12 col-md-4 col-lg-4 col-xl-4"> <div class="row"> <div class="component image file-type-icon-media-link"> <div class="component-content"> <a title="Image 4" href="#"><image stylelabs-content-type="Image" mediaid="" src="https://assets.contenthub.wolterskluwer.com/api/public/content/905ead3d359d40b584c415b6bb0212b8?v=5332880a" height="793" alt="accelerate expert solutions" stylelabs-content-id="631483" width="1434" thumbnailsrc="https://contenthub.wolterskluwer.com/api/gateway/631483/thumbnail" srcset="https://assets.contenthub.wolterskluwer.com/api/public/content/905ead3d359d40b584c415b6bb0212b8?v=5332880a&t=w507l 507w,https://assets.contenthub.wolterskluwer.com/api/public/content/905ead3d359d40b584c415b6bb0212b8?v=5332880a&t=w628l 628w,https://assets.contenthub.wolterskluwer.com/api/public/content/905ead3d359d40b584c415b6bb0212b8?v=5332880a&t=w634l 634w,https://assets.contenthub.wolterskluwer.com/api/public/content/905ead3d359d40b584c415b6bb0212b8?v=5332880a&t=w735l 735w,https://assets.contenthub.wolterskluwer.com/api/public/content/905ead3d359d40b584c415b6bb0212b8?v=5332880a&t=w768l 768w" loading="lazy" data-variantitemid="{1609C139-A63F-4563-95FB-32C580CD7869}" sizes="(max-width:539px)507px,(max-width:767px)735px,(max-width:991px)634px,(max-width:1199px)628px,(max-width:1440px)768px,768px" format="" data-variantfieldname="Image" /></a> </div> </div> <div class="component rich-text article-text"> <div class="component-content"> <ul> <li>Drive investment in cloud-based <em>expert solutions</em> </li> <li>Transform digital information products into <em>expert solutions</em></li> <li>Enrich customer experience leveraging data analytics</li> </ul> </div> </div> </div> </div> <div class="col-12 col-sm-12 col-md-4 col-lg-4 col-xl-4"> <div class="row"> <div class="component image file-type-icon-media-link"> <div class="component-content"> <a title="Image 5" href="#"><image stylelabs-content-type="Image" mediaid="" src="https://assets.contenthub.wolterskluwer.com/api/public/content/fb8ed44edecf422686423153bec5f729?v=481c69c5" height="793" alt="strategy expand our reach" stylelabs-content-id="631481" width="1434" thumbnailsrc="https://contenthub.wolterskluwer.com/api/gateway/631481/thumbnail" srcset="https://assets.contenthub.wolterskluwer.com/api/public/content/fb8ed44edecf422686423153bec5f729?v=481c69c5&t=w507l 507w,https://assets.contenthub.wolterskluwer.com/api/public/content/fb8ed44edecf422686423153bec5f729?v=481c69c5&t=w628l 628w,https://assets.contenthub.wolterskluwer.com/api/public/content/fb8ed44edecf422686423153bec5f729?v=481c69c5&t=w634l 634w,https://assets.contenthub.wolterskluwer.com/api/public/content/fb8ed44edecf422686423153bec5f729?v=481c69c5&t=w735l 735w,https://assets.contenthub.wolterskluwer.com/api/public/content/fb8ed44edecf422686423153bec5f729?v=481c69c5&t=w768l 768w" loading="lazy" data-variantitemid="{E5DCA986-5A9A-44AA-8C9F-9A53135CF41F}" sizes="(max-width:539px)507px,(max-width:767px)735px,(max-width:991px)634px,(max-width:1199px)628px,(max-width:1440px)768px,768px" format="" data-variantfieldname="Image" /></a> </div> </div> <div class="component rich-text article-text"> <div class="component-content"> <ul> <li>Extend into high-growth adjacencies </li> <li>Reposition solutions for new segments</li> <li>Drive revenue through partnerships and ecosystem development</li> </ul> </div> </div> </div> </div> <div class="col-12 col-sm-12 col-md-4 col-lg-4 col-xl-4"> <div class="row"> <div class="component image file-type-icon-media-link"> <div class="component-content"> <a title="Image 6" href="#"><image stylelabs-content-type="Image" mediaid="" src="https://assets.contenthub.wolterskluwer.com/api/public/content/bb2074351bb740aba65171103fe65689?v=19d08426" height="793" alt="strategy evolve core capabilities" stylelabs-content-id="631480" width="1434" thumbnailsrc="https://contenthub.wolterskluwer.com/api/gateway/631480/thumbnail" srcset="https://assets.contenthub.wolterskluwer.com/api/public/content/bb2074351bb740aba65171103fe65689?v=19d08426&t=w507l 507w,https://assets.contenthub.wolterskluwer.com/api/public/content/bb2074351bb740aba65171103fe65689?v=19d08426&t=w628l 628w,https://assets.contenthub.wolterskluwer.com/api/public/content/bb2074351bb740aba65171103fe65689?v=19d08426&t=w634l 634w,https://assets.contenthub.wolterskluwer.com/api/public/content/bb2074351bb740aba65171103fe65689?v=19d08426&t=w735l 735w,https://assets.contenthub.wolterskluwer.com/api/public/content/bb2074351bb740aba65171103fe65689?v=19d08426&t=w768l 768w" loading="lazy" data-variantitemid="{83B058DD-EDFC-4C31-9337-6F10D2C429DC}" sizes="(max-width:539px)507px,(max-width:767px)735px,(max-width:991px)634px,(max-width:1199px)628px,(max-width:1440px)768px,768px" format="" data-variantfieldname="Image" /></a> </div> </div> <div class="component rich-text article-text"> <div class="component-content"> <ul> <li>Enhance central functions, including marketing and technology</li> <li>Advance environmental, social and governance (ESG) performance and capabilities</li> <li>Engage diverse talent to drive innovation and growth</li> </ul> </div> </div> </div> </div> </div> <div class="component wk-container col-12 indent-bottom background-full alternate-background"> <div class="component-content"> <div class="row"> <div class="row component column-splitter"> <div class="col-md-12 col-xl-6"> <div class="row"> <div class="component rich-text article-text indent-top"> <div class="component-content"> <h2>Strategic Approach</h2> <p>Our strategic approach offers opportunities and value - important criteria for our investors. In this aspect, we are - as always - strongly committed to delivering returns to our shareholders. The customers we serve continue to be centrally important inspiration for our strategy. Their future is also the story of the future of society at large. We can derive real pride in our work simply by recognizing how we contribute to making a difference every day.</p> <p>The foundation laid over the past many years has driven improved organic growth and operating margins and helped us navigate the challenge of the global pandemic. While we were briefly diverted from our financial trajectory in 2020 due to the pandemic, the recovery seen in 2021 allowed us to meet nearly all of the financial goals set for the most recent strategic plan (2019-2021). We grew expert solutions from 49% of total revenues in 2018 to 55% of total revenues in 2021, primarily through organic growth. The acquisitions of CGE, XCM, Vanguard, and eOriginal, and the divestment of several non-core assets also helped increase our focus on expert solutions. </p> <p>We made progress on enriching several of our information products and are now starting to launch the early results of that effort. We also made progress on our third goal, which was to drive operational agility, by completing several major internal projects, such as the introduction of a modernized global HR system in 2019, the consolidation of 280 customer-facing websites into a single global site in 2021, and the implementation of CCH Tagetik as our new corporate performance management tool in 2021.</p> <div> </div> </div> </div> </div> </div> <div class="col-md-12 col-xl-6 order-first order-sm-first order-md-first order-lg-first order-xl-last"> <div class="row"> <div class="component image file-type-icon-media-link"> <div class="component-content"> <a title="Right Column image" href="#"><image mediaid="" stylelabs-content-id="279860" thumbnailsrc="https://contenthub.wolterskluwer.com/api/gateway/279860/thumbnail" src="https://assets.contenthub.wolterskluwer.com/api/public/content/6775fc5aae964622b7942553396d16ce" stylelabs-content-type="Image" alt="Img" height="1024" width="1538" 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638w" sizes="(Max-Width: 767px) 679px, 638px" alt="Wolters Kluwer unveils bilingual GenAI tool in CCH® AnswerConnect for tax professionals in Canada"/> </div> <div class="card-content"> <div class="card-label"> <span> Press release </span> </div> <div class="text-wrapper"> <div class="card-eyebrow"> <div class="interest-area field-name">Tax & Accounting </div> <div class="date field-editorial-publish-date">November 11, 2024</div> </div> <h3 class="card-title field-title">Wolters Kluwer unveils bilingual GenAI tool in CCH® AnswerConnect for tax professionals in Canada</h3> <div class="card-description field-abstract">The all-encompassing research platform now leverages Generative AI (GenAI) to generate responses within its natural language Q&A function.</div> </div> <div class="card-cta"><a title="Wolters Kluwer unveils bilingual GenAI tool in CCH® AnswerConnect for tax professionals in Canada" 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