Vulnerability Disclosure Policy

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</div> </div> </div> <div class="col-lg-6"> <div class="header__sub-right"> <div class="row"> <div class="col-lg-6"> <div class="header__sub-menu-articles"> <div class="row"> <div class="col-lg-8"> <div class="tag"></div> </div> </div> </div> </div> <div class="col-lg-6"> <div class="header__sub-menu-highlights"> <div class="row"> <div class="col-lg-8"> <div class="tag"></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </header> </div> </div> </div> </div> <div class="container-fluid iw_section" id="sectionk1q5mmz4"> <div class="row iw_row iw_stretch" id="rowk1q5mmz5"> <div class="iw_columns col-lg-12" id="colk1q5mmz6">  <section id="main-wrapper"> <div class="iw_placeholder" id="iw_placeholder1571041639119"> <div class="iw_component" id="iw_comp1669124159908">  <div id="common-breadcrumb__block-id" class="module container bp-width-med3"> <div class="com__breadcrumbs fz-13"> <ul> <li><a href="/group/index.page">OCBC Group</a></li> <li>Report Vulnerability</li> </ul> </div> </div> </div> <div class="iw_component" id="iw_comp1669124159912"> <div class="vdp-component"></div><div class="" id=""> <div><div class="module container bp-width-med3 animate" anim-control="parent"> <div class="table__two-col"> <div class="row"> <div class="col-custom-4 table__two-col--title"> <h2><strong>Report a vulnerability or security issues</strong></h2> </div> <div class="col-custom-8 table__two-col--content"> <h4 class="bold mobile">OCBC Vulnerability Disclosure Policy</h4> <br> <p>OCBC Bank (Malaysia) Berhad and OCBC Al-Amin Bank Berhad (collectively referred to as “OCBC”) is committed to ensuring the security of our customers’ data and the reliability of our products and services. This policy is intended to give security researchers clear guidelines for conducting vulnerability discovery activities and its reporting.</p> <p class="mb-0"> <b>Restricted Actions</b> <br> This section lists actions that are not authorized. Performing any of them will constitute a violation of this policy:<div style="height:1px;"> </div> </p> <ul class="bp-mod-list pl-4"> <li>Breach of any applicable laws in connection to, and leading up to your report.</li> <li>Denial of Service (DoS) or other actions that degrade, damage, or interrupt OCBC services.</li> <li>Exploitation of any vulnerabilities found.</li> <li>Social engineering, spamming, phishing, denial-of-service or resource-exhaustion attacks.</li> <li>Testing physical security of any property, building, plant or factory of OCBC.</li> <li>Leak/modify/destroy/misuse/abuse any user data or system files.</li> </ul> <br> <p> <b>Reporting<br>OCBC highly appreciates the efforts made by the reporting party in identifying the vulnerability or error. Reporting of such vulnerabilities and errors will contribute to improving the security and reliability of our product and services.</b> </p> <p>The preferred method for contacting OCBC regarding security vulnerabilities is by using the form present on this page.</p> <p class="mb-0"> By submitting a report, you expressly agree to the following terms and undertake that:<div style="height:1px;"> </div> </p> <ul class="bp-mod-list pl-4"> <li>You assign all use and ownership rights of the report to OCBC.</li> <li>Your actions and interactions with OCBC leading up to the report is not in violation of any applicable laws.</li> <li>You have no intention of harming OCBC, its customers, employees, partners, vendors or suppliers.</li> <li>You agree to not disclose any information about the report and vulnerability described within, and the fact that you submitted a report to OCBC.</li> <li>You agree that the report is made out of goodwill, and is done without any expectations of rewards, monetary or otherwise, from OCBC.</li> </ul> <br> <p> <b>Contact Information</b> <br>Supplying your contact information with your report is entirely voluntary and at your discretion. This does not guarantee that you will receive any responses from OCBC regarding your report. OCBC may contact you regarding the contents of the report at its own discretion. </p> <p> Otherwise, OCBC will process your contact information in accordance with OCBC’s Privacy Policy. By filling in and sending your contact information to OCBC, you agree for your contact information to be processed in accordance with <a href="https://www.ocbc.com.my/group/policies-charters.page" target="_blank">OCBC’s Privacy Policy</a>. </p> <br> <div class="com__general__form"> <div class="com__general__form-content bg-none"> <div class="com__general__form-group termOfService"> <input type="checkbox" class="" name="terns_of_service" id="terns_of_service"> <label for="terns_of_service" class="d-flex align-items-baseline com__general__form-terns-of-service"> <i class="fas fa-check-square checked"></i> <i class="far fa-square"></i> I have read carefully and understood the above </label> </div> <div class="com__general__form-group submit mb-0"> <button class="button button--primary button--red2" type="submit" data-fancybox href="#before-leaving-notice"> <span>Report a vulnerability</span> </button> </div> </div> </div> </div> </div> </div> </div></div> </div>  </div> <div class="iw_component" id="iw_comp1669124159913"> <div class="common__cookie fadeInUp animated animation"> <div class="popup-content po-co-med"><button type="button" data-fancybox-close="" class="fancybox-button fancybox-close-small"><i class="fal fa-times"></i></button><div class=""> <p class="bp-img d-flex flex-row justify-content-center align-items-center"><span class="icon d-none d-md-block"><img src="/iwov-resources/sg/ocbc/personal/img/cookie.png" width="107" alt="Cookie Image"></span><span class="message">We use cookies to improve your experience and provide you with better services. By continuing to browse our website, you agree to our <a href="https://www.ocbc.com.my/group/security-privacy.page" target="_blank" rel="noopener">Data Protection Policy</a>.</span></p> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1669124159917"> <div class="d-none-soft"> <div id="before-leaving-notice" class="popup-content po-co-med"> <div class="in-co-par fz-16"><div class="popup-content po-co-med"> <div class="in-co-par fz-16"> <h4 class="bp-title fw-700 bp-img align-middle mb3"><span>You are about to report a vulnerability</span></h4> <p>You are about to leave OCBC website and will be redirected to an external website hosted by Bank's appointed vendor.</p> <p class="pb2"> </p> <div class="text-center"><a id="beforeLeavingUrl" class="button button--primary button--red2" rel="noopener" href="https://vdp.ocbc.com/" target="_blank"><span>Proceed</span></a></div> </div> </div></div> </div> </div> </div> <div class="iw_component" id="iw_comp1722953017736"> <div 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