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id="social-redesign-work-container"><div class="upload-header"><h2 class="ds2-5-heading-sans-serif-xs">Uploads</h2></div><div class="documents-container backbone-social-profile-documents" style="width: 100%;"><div class="u-taCenter"></div><div class="profile--tab_content_container js-tab-pane tab-pane active" id="all"><div class="profile--tab_heading_container js-section-heading" data-section="Papers" id="Papers"><h3 class="profile--tab_heading_container">Papers by stefan klein</h3></div><div class="js-work-strip profile--work_container" data-work-id="121096355"><div class="profile--work_thumbnail hidden-xs"><a class="js-work-strip-work-link" data-click-track="profile-work-strip-thumbnail" href="https://www.academia.edu/121096355/Medication_Infrastructure_Innovation_in_a_Hospital_Group"><img alt="Research paper thumbnail of Medication Infrastructure Innovation in a Hospital Group" class="work-thumbnail" src="https://attachments.academia-assets.com/116067310/thumbnails/1.jpg" /></a></div><div class="wp-workCard wp-workCard_itemContainer"><div class="wp-workCard_item wp-workCard--title"><a class="js-work-strip-work-link text-gray-darker" data-click-track="profile-work-strip-title" href="https://www.academia.edu/121096355/Medication_Infrastructure_Innovation_in_a_Hospital_Group">Medication Infrastructure Innovation in a Hospital Group</a></div><div class="wp-workCard_item"><span class="js-work-more-abstract-truncated">Medication supply is a critical infrastructure component in hospitals. For many hospitals, their ...</span><a class="js-work-more-abstract" data-broccoli-component="work_strip.more_abstract" data-click-track="profile-work-strip-more-abstract" href="javascript:;"><span> more </span><span><i class="fa fa-caret-down"></i></span></a><span class="js-work-more-abstract-untruncated hidden">Medication supply is a critical infrastructure component in hospitals. For many hospitals, their inhouse pharmacy has been the hub, which procured and supplied medication to the wards, controlled quality and provided pharmaceutical advice. Organizational rules, division of tasks and the use of technology enabled, supported and reinforced the hospital pharmacy model. We have studied the case of a hospital group, which decided to establish a centralized medical logistics hub, which provides medication to most of the members of the hospital group according to the negotiated service-level agreements. Thereby, the traditional infrastructure has been drastically reformed and an innovative infrastructure model has been created instead. The purpose of our paper is to reflect this transformation against the background of practice theory, specifically constellation of practices.</span></div><div class="wp-workCard_item wp-workCard--actions"><span class="work-strip-bookmark-button-container"></span><a id="82b135ad004e0cfbf80f703693d84b91" class="wp-workCard--action" rel="nofollow" data-click-track="profile-work-strip-download" data-download="{"attachment_id":116067310,"asset_id":121096355,"asset_type":"Work","button_location":"profile"}" href="https://www.academia.edu/attachments/116067310/download_file?st=MTczMzAzNzE3MCw4LjIyMi4yMDguMTQ2&s=profile"><span><i class="fa fa-arrow-down"></i></span><span>Download</span></a><span class="wp-workCard--action visible-if-viewed-by-owner inline-block" style="display: none;"><span class="js-profile-work-strip-edit-button-wrapper profile-work-strip-edit-button-wrapper" data-work-id="121096355"><a class="js-profile-work-strip-edit-button" tabindex="0"><span><i class="fa fa-pencil"></i></span><span>Edit</span></a></span></span><span id="work-strip-rankings-button-container"></span></div><div class="wp-workCard_item wp-workCard--stats"><span><span><span class="js-view-count view-count u-mr2x" data-work-id="121096355"><i class="fa fa-spinner fa-spin"></i></span><script>$(function () { var workId = 121096355; window.Academia.workViewCountsFetcher.queue(workId, function (count) { var description = window.$h.commaizeInt(count) + " " + window.$h.pluralize(count, 'View'); $(".js-view-count[data-work-id=121096355]").text(description); $(".js-view-count[data-work-id=121096355]").attr('title', description).tooltip(); }); });</script></span></span><span><span class="percentile-widget hidden"><span class="u-mr2x work-percentile"></span></span><script>$(function () { var workId = 121096355; window.Academia.workPercentilesFetcher.queue(workId, function (percentileText) { var container = $(".js-work-strip[data-work-id='121096355']"); container.find('.work-percentile').text(percentileText.charAt(0).toUpperCase() + percentileText.slice(1)); container.find('.percentile-widget').show(); container.find('.percentile-widget').removeClass('hidden'); }); });</script></span><span><script>$(function() { new Works.PaperRankView({ workId: 121096355, container: "", }); });</script></span></div><div id="work-strip-premium-row-container"></div></div></div><script> require.config({ waitSeconds: 90 })(["https://a.academia-assets.com/assets/wow_profile-f77ea15d77ce96025a6048a514272ad8becbad23c641fc2b3bd6e24ca6ff1932.js","https://a.academia-assets.com/assets/work_edit-ad038b8c047c1a8d4fa01b402d530ff93c45fee2137a149a4a5398bc8ad67560.js"], function() { // from javascript_helper.rb var dispatcherData = {} if (true){ window.WowProfile.dispatcher = window.WowProfile.dispatcher || _.clone(Backbone.Events); dispatcherData = { dispatcher: window.WowProfile.dispatcher, downloadLinkId: "82b135ad004e0cfbf80f703693d84b91" } } $('.js-work-strip[data-work-id=121096355]').each(function() { if (!$(this).data('initialized')) { new WowProfile.WorkStripView({ el: this, workJSON: {"id":121096355,"title":"Medication Infrastructure Innovation in a Hospital Group","translated_title":"","metadata":{"abstract":"Medication supply is a critical infrastructure component in hospitals. 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$(this).data('initialized', true); } }); $a.trackClickSource(".js-work-strip-work-link", "profile_work_strip") }); </script> <div class="js-work-strip profile--work_container" data-work-id="106061423"><div class="profile--work_thumbnail hidden-xs"><a class="js-work-strip-work-link" data-click-track="profile-work-strip-thumbnail" href="https://www.academia.edu/106061423/Evolution_of_Inter_Organizational_Information_Systems_on_Long_Timescales"><img alt="Research paper thumbnail of Evolution of Inter-Organizational Information Systems on Long Timescales" class="work-thumbnail" src="https://attachments.academia-assets.com/105358068/thumbnails/1.jpg" /></a></div><div class="wp-workCard wp-workCard_itemContainer"><div class="wp-workCard_item wp-workCard--title"><a class="js-work-strip-work-link text-gray-darker" data-click-track="profile-work-strip-title" href="https://www.academia.edu/106061423/Evolution_of_Inter_Organizational_Information_Systems_on_Long_Timescales">Evolution of Inter-Organizational Information Systems on Long Timescales</a></div><div class="wp-workCard_item"><span>Theories for Researchers</span></div><div class="wp-workCard_item"><span class="js-work-more-abstract-truncated">Inter-Organizational Information Systems (IOIS) are computer-based systems shared by, or connecti...</span><a class="js-work-more-abstract" data-broccoli-component="work_strip.more_abstract" data-click-track="profile-work-strip-more-abstract" href="javascript:;"><span> more </span><span><i class="fa fa-caret-down"></i></span></a><span class="js-work-more-abstract-untruncated hidden">Inter-Organizational Information Systems (IOIS) are computer-based systems shared by, or connecting, several organizations. The on-going use and evolution on long timescales of these large-scale socio-technical systems so far cannot be satisfactorily explained on the basis of existing theories of IS adoption, implementation, and use. In this chapter, we present a theory of IOIS in which the on-going use and evolution of IOIS is treated as a practical and socio-material accomplishment of communities through boundary practices and structures. We draw on the structure/action reproduction paradigm of Structuration Theory to account for the persistence of these systems, and thus explain their structure, while using the embodiment of action from Practice Theory to treat the material nature of these systems. We distinguish three dimensions of structure—material, normative, and ideational—and we also distinguish patterns of actions (along these three dimensions) from constraining and enabli...</span></div><div class="wp-workCard_item wp-workCard--actions"><span class="work-strip-bookmark-button-container"></span><a id="21e229366e01b4a90dfb648eb9afec5b" class="wp-workCard--action" rel="nofollow" data-click-track="profile-work-strip-download" data-download="{"attachment_id":105358068,"asset_id":106061423,"asset_type":"Work","button_location":"profile"}" href="https://www.academia.edu/attachments/105358068/download_file?st=MTczMzAzNzE3MCw4LjIyMi4yMDguMTQ2&s=profile"><span><i class="fa fa-arrow-down"></i></span><span>Download</span></a><span class="wp-workCard--action visible-if-viewed-by-owner inline-block" style="display: none;"><span class="js-profile-work-strip-edit-button-wrapper profile-work-strip-edit-button-wrapper" data-work-id="106061423"><a class="js-profile-work-strip-edit-button" tabindex="0"><span><i class="fa fa-pencil"></i></span><span>Edit</span></a></span></span><span id="work-strip-rankings-button-container"></span></div><div class="wp-workCard_item wp-workCard--stats"><span><span><span class="js-view-count view-count u-mr2x" data-work-id="106061423"><i class="fa fa-spinner fa-spin"></i></span><script>$(function () { var workId = 106061423; window.Academia.workViewCountsFetcher.queue(workId, function (count) { var description = window.$h.commaizeInt(count) + " " + window.$h.pluralize(count, 'View'); $(".js-view-count[data-work-id=106061423]").text(description); $(".js-view-count[data-work-id=106061423]").attr('title', description).tooltip(); }); });</script></span></span><span><span class="percentile-widget hidden"><span class="u-mr2x work-percentile"></span></span><script>$(function () { var workId = 106061423; window.Academia.workPercentilesFetcher.queue(workId, function (percentileText) { var container = $(".js-work-strip[data-work-id='106061423']"); container.find('.work-percentile').text(percentileText.charAt(0).toUpperCase() + percentileText.slice(1)); container.find('.percentile-widget').show(); container.find('.percentile-widget').removeClass('hidden'); }); });</script></span><span><script>$(function() { new Works.PaperRankView({ workId: 106061423, container: "", }); });</script></span></div><div id="work-strip-premium-row-container"></div></div></div><script> require.config({ waitSeconds: 90 })(["https://a.academia-assets.com/assets/wow_profile-f77ea15d77ce96025a6048a514272ad8becbad23c641fc2b3bd6e24ca6ff1932.js","https://a.academia-assets.com/assets/work_edit-ad038b8c047c1a8d4fa01b402d530ff93c45fee2137a149a4a5398bc8ad67560.js"], function() { // from javascript_helper.rb var dispatcherData = {} if (true){ window.WowProfile.dispatcher = window.WowProfile.dispatcher || _.clone(Backbone.Events); dispatcherData = { dispatcher: window.WowProfile.dispatcher, downloadLinkId: "21e229366e01b4a90dfb648eb9afec5b" } } $('.js-work-strip[data-work-id=106061423]').each(function() { if (!$(this).data('initialized')) { new WowProfile.WorkStripView({ el: this, workJSON: {"id":106061423,"title":"Evolution of Inter-Organizational Information Systems on Long Timescales","translated_title":"","metadata":{"abstract":"Inter-Organizational Information Systems (IOIS) are computer-based systems shared by, or connecting, several organizations. 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$(this).data('initialized', true); } }); $a.trackClickSource(".js-work-strip-work-link", "profile_work_strip") }); </script> <div class="js-work-strip profile--work_container" data-work-id="106061422"><div class="profile--work_thumbnail hidden-xs"><a class="js-work-strip-work-link" data-click-track="profile-work-strip-thumbnail" rel="nofollow" href="https://www.academia.edu/106061422/Serving_Customers_in_a_Hybrid_World"><img alt="Research paper thumbnail of Serving Customers in a Hybrid World" class="work-thumbnail" src="https://a.academia-assets.com/images/blank-paper.jpg" /></a></div><div class="wp-workCard wp-workCard_itemContainer"><div class="wp-workCard_item wp-workCard--title"><a class="js-work-strip-work-link text-gray-darker" data-click-track="profile-work-strip-title" rel="nofollow" href="https://www.academia.edu/106061422/Serving_Customers_in_a_Hybrid_World">Serving Customers in a Hybrid World</a></div><div class="wp-workCard_item"><span>Concepts, Methodologies, Tools, and Applications</span></div><div class="wp-workCard_item"><span class="js-work-more-abstract-truncated">In contrast to a widely held belief that online and offline channels of click and mortar companie...</span><a class="js-work-more-abstract" data-broccoli-component="work_strip.more_abstract" data-click-track="profile-work-strip-more-abstract" href="javascript:;"><span> more </span><span><i class="fa fa-caret-down"></i></span></a><span class="js-work-more-abstract-untruncated hidden">In contrast to a widely held belief that online and offline channels of click and mortar companies should be tightly integrated, this chapter proposes a taxonomy of four multi-channel strategies that show varying degrees of integration and mutual support of online and offline activities. Each of the four basic strategies is illustrated by an example from the grocery retail industry in order to underscore the strategic choice companies have even within an industry. In a second step, we have developed a set of indices that we use to analyze multi-channel retailers’ Web sites. 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However, there is a lack of knowledge surrounding platform business models enabling individualized care coordination for patients with rare diseases. This paper analyses the development of a complex platform business model addressing Amyotrophic Lateral Sclerosis, a severe neurological disease that requires the coordination of a diverse network of medical specialists, care, and equipment providers. A longitudinal case study examines the platform’s development, focusing subsequently on qualitative and efficient care coordination, care research, and active and direct involvement of patients, as well as establishing two business models, namely, care coordination and care research. 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$(this).data('initialized', true); } }); $a.trackClickSource(".js-work-strip-work-link", "profile_work_strip") }); </script> <div class="js-work-strip profile--work_container" data-work-id="88882619"><div class="profile--work_thumbnail hidden-xs"><a class="js-work-strip-work-link" data-click-track="profile-work-strip-thumbnail" href="https://www.academia.edu/88882619/Performing_Research_Validity_A_Mangle_of_Practice_Approach"><img alt="Research paper thumbnail of Performing Research Validity: A “Mangle of Practice” Approach" class="work-thumbnail" src="https://attachments.academia-assets.com/92783641/thumbnails/1.jpg" /></a></div><div class="wp-workCard wp-workCard_itemContainer"><div class="wp-workCard_item wp-workCard--title"><a class="js-work-strip-work-link text-gray-darker" data-click-track="profile-work-strip-title" href="https://www.academia.edu/88882619/Performing_Research_Validity_A_Mangle_of_Practice_Approach">Performing Research Validity: A “Mangle of Practice” Approach</a></div><div class="wp-workCard_item"><span>IFIP Advances in Information and Communication Technology</span><span>, 2016</span></div><div class="wp-workCard_item wp-workCard--actions"><span class="work-strip-bookmark-button-container"></span><a id="0685b38356fe970849a3de24e95460b4" class="wp-workCard--action" rel="nofollow" data-click-track="profile-work-strip-download" data-download="{"attachment_id":92783641,"asset_id":88882619,"asset_type":"Work","button_location":"profile"}" href="https://www.academia.edu/attachments/92783641/download_file?st=MTczMzAzNzE3MCw4LjIyMi4yMDguMTQ2&s=profile"><span><i class="fa fa-arrow-down"></i></span><span>Download</span></a><span class="wp-workCard--action visible-if-viewed-by-owner inline-block" style="display: none;"><span class="js-profile-work-strip-edit-button-wrapper profile-work-strip-edit-button-wrapper" data-work-id="88882619"><a class="js-profile-work-strip-edit-button" tabindex="0"><span><i class="fa fa-pencil"></i></span><span>Edit</span></a></span></span><span id="work-strip-rankings-button-container"></span></div><div class="wp-workCard_item wp-workCard--stats"><span><span><span class="js-view-count view-count u-mr2x" data-work-id="88882619"><i class="fa fa-spinner fa-spin"></i></span><script>$(function () { var workId = 88882619; 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However, for research on practices, rather than nature, such a knowledge-reality distinction is neither feasible nor desirable, as it is at odds with the very notion of a \"practice\". Drawing on Pickering's alternative \"performative idiom\" for science, and extending it to participatory forms of social research, we propose alternative validity claims for practice-oriented research. Using the example of information infrastructuring practices, we show that the three aspects of validity thus reinterpreted become quite closely related to each other and also to the process of information infrastructuring itself. 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paper thumbnail of (My) data for (my) health – privacy calculi of terminally-ill patients with rare diseases" class="work-thumbnail" src="https://attachments.academia-assets.com/92783746/thumbnails/1.jpg" /></a></div><div class="wp-workCard wp-workCard_itemContainer"><div class="wp-workCard_item wp-workCard--title"><a class="js-work-strip-work-link text-gray-darker" data-click-track="profile-work-strip-title" href="https://www.academia.edu/88882615/_My_data_for_my_health_privacy_calculi_of_terminally_ill_patients_with_rare_diseases">(My) data for (my) health – privacy calculi of terminally-ill patients with rare diseases</a></div><div class="wp-workCard_item"><span>33rd Bled eConference – Enabling Technology for a Sustainable Society: June 28 – 29, 2020, Online Conference Proceedings</span><span>, 2020</span></div><div class="wp-workCard_item"><span class="js-work-more-abstract-truncated">Digital healthcare information systems promise to improve care efficiency, to reduce complexity f...</span><a class="js-work-more-abstract" data-broccoli-component="work_strip.more_abstract" data-click-track="profile-work-strip-more-abstract" href="javascript:;"><span> more </span><span><i class="fa fa-caret-down"></i></span></a><span class="js-work-more-abstract-untruncated hidden">Digital healthcare information systems promise to improve care efficiency, to reduce complexity for patients, and to increase access to information and advance research efforts. A prominent example are multi-sided-platforms (MSP), which are essentially an information business, linking key healthcare stakeholders for individualized as well as aggregated information services. However, platform-based health innovation relies on the extensive collection, storage, and use of sensitive health information, raising issues of information privacy. This study uses the privacy calculus perspective to shed light on patients’ trade-off considerations. We use the case of a MSP, which connects patients, care providers and researchers, in order to model a multi-level calculus for health information of terminally ill patients. These insights inform stepwise consent options, which highlight the trade-offs between information value and patient privacy. By reflecting on the implications for patient empo...</span></div><div class="wp-workCard_item wp-workCard--actions"><span class="work-strip-bookmark-button-container"></span><a id="bea775a3b296dd64b779f964d04d3770" class="wp-workCard--action" rel="nofollow" data-click-track="profile-work-strip-download" data-download="{"attachment_id":92783746,"asset_id":88882615,"asset_type":"Work","button_location":"profile"}" href="https://www.academia.edu/attachments/92783746/download_file?st=MTczMzAzNzE3MCw4LjIyMi4yMDguMTQ2&s=profile"><span><i class="fa fa-arrow-down"></i></span><span>Download</span></a><span class="wp-workCard--action visible-if-viewed-by-owner inline-block" style="display: none;"><span class="js-profile-work-strip-edit-button-wrapper profile-work-strip-edit-button-wrapper" data-work-id="88882615"><a class="js-profile-work-strip-edit-button" tabindex="0"><span><i class="fa fa-pencil"></i></span><span>Edit</span></a></span></span><span id="work-strip-rankings-button-container"></span></div><div class="wp-workCard_item wp-workCard--stats"><span><span><span class="js-view-count view-count u-mr2x" data-work-id="88882615"><i class="fa fa-spinner fa-spin"></i></span><script>$(function () { var workId = 88882615; window.Academia.workViewCountsFetcher.queue(workId, function (count) { var description = window.$h.commaizeInt(count) + " " + window.$h.pluralize(count, 'View'); $(".js-view-count[data-work-id=88882615]").text(description); $(".js-view-count[data-work-id=88882615]").attr('title', description).tooltip(); }); });</script></span></span><span><span class="percentile-widget hidden"><span class="u-mr2x work-percentile"></span></span><script>$(function () { var workId = 88882615; window.Academia.workPercentilesFetcher.queue(workId, function (percentileText) { var container = $(".js-work-strip[data-work-id='88882615']"); container.find('.work-percentile').text(percentileText.charAt(0).toUpperCase() + percentileText.slice(1)); container.find('.percentile-widget').show(); container.find('.percentile-widget').removeClass('hidden'); }); });</script></span><span><script>$(function() { new Works.PaperRankView({ workId: 88882615, container: "", }); });</script></span></div><div id="work-strip-premium-row-container"></div></div></div><script> require.config({ waitSeconds: 90 })(["https://a.academia-assets.com/assets/wow_profile-f77ea15d77ce96025a6048a514272ad8becbad23c641fc2b3bd6e24ca6ff1932.js","https://a.academia-assets.com/assets/work_edit-ad038b8c047c1a8d4fa01b402d530ff93c45fee2137a149a4a5398bc8ad67560.js"], function() { // from javascript_helper.rb var dispatcherData = {} if (true){ window.WowProfile.dispatcher = window.WowProfile.dispatcher || _.clone(Backbone.Events); dispatcherData = { dispatcher: window.WowProfile.dispatcher, downloadLinkId: "bea775a3b296dd64b779f964d04d3770" } } $('.js-work-strip[data-work-id=88882615]').each(function() { if (!$(this).data('initialized')) { new WowProfile.WorkStripView({ el: this, workJSON: {"id":88882615,"title":"(My) data for (my) health – privacy calculi of terminally-ill patients with rare diseases","translated_title":"","metadata":{"abstract":"Digital healthcare information systems promise to improve care efficiency, to reduce complexity for patients, and to increase access to information and advance research efforts. 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$(this).data('initialized', true); } }); $a.trackClickSource(".js-work-strip-work-link", "profile_work_strip") }); </script> <div class="js-work-strip profile--work_container" data-work-id="88882609"><div class="profile--work_thumbnail hidden-xs"><a class="js-work-strip-work-link" data-click-track="profile-work-strip-thumbnail" href="https://www.academia.edu/88882609/Developing_Ambidextrous_Routines_in_the_IT_Service_Provider_Industry"><img alt="Research paper thumbnail of Developing Ambidextrous Routines in the IT Service Provider Industry" class="work-thumbnail" src="https://attachments.academia-assets.com/92783742/thumbnails/1.jpg" /></a></div><div class="wp-workCard wp-workCard_itemContainer"><div class="wp-workCard_item wp-workCard--title"><a class="js-work-strip-work-link text-gray-darker" data-click-track="profile-work-strip-title" href="https://www.academia.edu/88882609/Developing_Ambidextrous_Routines_in_the_IT_Service_Provider_Industry">Developing Ambidextrous Routines in the IT Service Provider Industry</a></div><div class="wp-workCard_item"><span class="js-work-more-abstract-truncated">This study explores ambidextrous practices and distinctive leadership styles in interorganization...</span><a class="js-work-more-abstract" data-broccoli-component="work_strip.more_abstract" data-click-track="profile-work-strip-more-abstract" href="javascript:;"><span> more </span><span><i class="fa fa-caret-down"></i></span></a><span class="js-work-more-abstract-untruncated hidden">This study explores ambidextrous practices and distinctive leadership styles in interorganizational settings of two German medium sized IT service providers. We draw on the theory of routines-as-practices and on the organizational ambidexterity literature to analyze organizational practices aiming at both potential for change (exploration) and stability (exploitation). We identify two distinct modes of contextual ambidexterity, whereby one capability is used to improve the other, i.e. ‘exploration for exploitation’, an orientation towards continually improving the quality of the service delivery, and ‘exploration through exploitation’, an approach of project-driven learning. We highlight and classify a multi-layered repertoire of ambidextrous routines across the three levels of analysis: leadership, project team, and client relations. Our findings illustrate elaborate management repertoires of interventions with respect to culture, structures, policies or practices, which are aligne...</span></div><div class="wp-workCard_item wp-workCard--actions"><span class="work-strip-bookmark-button-container"></span><a id="5bf74951230df80ac0c78a95188ff610" class="wp-workCard--action" rel="nofollow" data-click-track="profile-work-strip-download" data-download="{"attachment_id":92783742,"asset_id":88882609,"asset_type":"Work","button_location":"profile"}" href="https://www.academia.edu/attachments/92783742/download_file?st=MTczMzAzNzE3MCw4LjIyMi4yMDguMTQ2&s=profile"><span><i class="fa fa-arrow-down"></i></span><span>Download</span></a><span class="wp-workCard--action visible-if-viewed-by-owner inline-block" style="display: none;"><span class="js-profile-work-strip-edit-button-wrapper profile-work-strip-edit-button-wrapper" data-work-id="88882609"><a class="js-profile-work-strip-edit-button" tabindex="0"><span><i class="fa fa-pencil"></i></span><span>Edit</span></a></span></span><span id="work-strip-rankings-button-container"></span></div><div class="wp-workCard_item wp-workCard--stats"><span><span><span class="js-view-count view-count u-mr2x" data-work-id="88882609"><i class="fa fa-spinner fa-spin"></i></span><script>$(function () { var workId = 88882609; window.Academia.workViewCountsFetcher.queue(workId, function (count) { var description = window.$h.commaizeInt(count) + " " + window.$h.pluralize(count, 'View'); $(".js-view-count[data-work-id=88882609]").text(description); $(".js-view-count[data-work-id=88882609]").attr('title', description).tooltip(); }); });</script></span></span><span><span class="percentile-widget hidden"><span class="u-mr2x work-percentile"></span></span><script>$(function () { var workId = 88882609; window.Academia.workPercentilesFetcher.queue(workId, function (percentileText) { var container = $(".js-work-strip[data-work-id='88882609']"); container.find('.work-percentile').text(percentileText.charAt(0).toUpperCase() + percentileText.slice(1)); container.find('.percentile-widget').show(); container.find('.percentile-widget').removeClass('hidden'); }); });</script></span><span><script>$(function() { new Works.PaperRankView({ workId: 88882609, container: "", }); });</script></span></div><div id="work-strip-premium-row-container"></div></div></div><script> require.config({ waitSeconds: 90 })(["https://a.academia-assets.com/assets/wow_profile-f77ea15d77ce96025a6048a514272ad8becbad23c641fc2b3bd6e24ca6ff1932.js","https://a.academia-assets.com/assets/work_edit-ad038b8c047c1a8d4fa01b402d530ff93c45fee2137a149a4a5398bc8ad67560.js"], function() { // from javascript_helper.rb var dispatcherData = {} if (true){ window.WowProfile.dispatcher = window.WowProfile.dispatcher || _.clone(Backbone.Events); dispatcherData = { dispatcher: window.WowProfile.dispatcher, downloadLinkId: "5bf74951230df80ac0c78a95188ff610" } } $('.js-work-strip[data-work-id=88882609]').each(function() { if (!$(this).data('initialized')) { new WowProfile.WorkStripView({ el: this, workJSON: {"id":88882609,"title":"Developing Ambidextrous Routines in the IT Service Provider Industry","translated_title":"","metadata":{"abstract":"This study explores ambidextrous practices and distinctive leadership styles in interorganizational settings of two German medium sized IT service providers. 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Our findings illustrate elaborate management repertoires of interventions with respect to culture, structures, policies or practices, which are aligne...","publisher":"HICSS","publication_date":{"day":null,"month":null,"year":2021,"errors":{}}},"translated_abstract":"This study explores ambidextrous practices and distinctive leadership styles in interorganizational settings of two German medium sized IT service providers. We draw on the theory of routines-as-practices and on the organizational ambidexterity literature to analyze organizational practices aiming at both potential for change (exploration) and stability (exploitation). We identify two distinct modes of contextual ambidexterity, whereby one capability is used to improve the other, i.e. ‘exploration for exploitation’, an orientation towards continually improving the quality of the service delivery, and ‘exploration through exploitation’, an approach of project-driven learning. We highlight and classify a multi-layered repertoire of ambidextrous routines across the three levels of analysis: leadership, project team, and client relations. Our findings illustrate elaborate management repertoires of interventions with respect to culture, structures, policies or practices, which are aligne...","internal_url":"https://www.academia.edu/88882609/Developing_Ambidextrous_Routines_in_the_IT_Service_Provider_Industry","translated_internal_url":"","created_at":"2022-10-20T23:15:22.103-07:00","preview_url":null,"current_user_can_edit":null,"current_user_is_owner":null,"owner_id":3704075,"coauthors_can_edit":true,"document_type":"paper","co_author_tags":[],"downloadable_attachments":[{"id":92783742,"title":"","file_type":"pdf","scribd_thumbnail_url":"https://attachments.academia-assets.com/92783742/thumbnails/1.jpg","file_name":"Vieru-Klein_20et_20al_202021.pdf","download_url":"https://www.academia.edu/attachments/92783742/download_file?st=MTczMzAzNzE3MCw4LjIyMi4yMDguMTQ2&","bulk_download_file_name":"Developing_Ambidextrous_Routines_in_the.pdf","bulk_download_url":"https://d1wqtxts1xzle7.cloudfront.net/92783742/Vieru-Klein_20et_20al_202021-libre.pdf?1666341565=\u0026response-content-disposition=attachment%3B+filename%3DDeveloping_Ambidextrous_Routines_in_the.pdf\u0026Expires=1733004369\u0026Signature=T~JKitsWdkQ~VioY2PJoGNG8un102~DzXAcjp8S6hoesZ86piX9-yS421bPWtMBMQYbN4kfE2~MrxgA6cpFv-Uy2cWKgBzWo~0UWEcgAVsNhnX7SUsFRoHetO8D2iW36wsPyQmAEmAhzV3CP7w2zZUOH7PafgqzPCj1Qse1GHTo9jHBHfLRsEx-EUvxlYtO-sPnAZFl~szOOh87fs6-KovbrW3aFYpnKBuLntFSIV7ibfGbOZwfbXz0byL02PtKWBn5xmvubPnXJc3Uci9pVJb2fUhJpDijrpfUFhfDBkmo80HfGBrPecd38qR66XhzC8X52zKKQk54d5mVQRIPZOw__\u0026Key-Pair-Id=APKAJLOHF5GGSLRBV4ZA"}],"slug":"Developing_Ambidextrous_Routines_in_the_IT_Service_Provider_Industry","translated_slug":"","page_count":10,"language":"en","content_type":"Work","owner":{"id":3704075,"first_name":"stefan","middle_initials":null,"last_name":"klein","page_name":"stefanklein","domain_name":"uni-muenster","created_at":"2013-04-07T09:08:45.151-07:00","display_name":"stefan klein","url":"https://uni-muenster.academia.edu/stefanklein"},"attachments":[{"id":92783742,"title":"","file_type":"pdf","scribd_thumbnail_url":"https://attachments.academia-assets.com/92783742/thumbnails/1.jpg","file_name":"Vieru-Klein_20et_20al_202021.pdf","download_url":"https://www.academia.edu/attachments/92783742/download_file?st=MTczMzAzNzE3MCw4LjIyMi4yMDguMTQ2&","bulk_download_file_name":"Developing_Ambidextrous_Routines_in_the.pdf","bulk_download_url":"https://d1wqtxts1xzle7.cloudfront.net/92783742/Vieru-Klein_20et_20al_202021-libre.pdf?1666341565=\u0026response-content-disposition=attachment%3B+filename%3DDeveloping_Ambidextrous_Routines_in_the.pdf\u0026Expires=1733004369\u0026Signature=T~JKitsWdkQ~VioY2PJoGNG8un102~DzXAcjp8S6hoesZ86piX9-yS421bPWtMBMQYbN4kfE2~MrxgA6cpFv-Uy2cWKgBzWo~0UWEcgAVsNhnX7SUsFRoHetO8D2iW36wsPyQmAEmAhzV3CP7w2zZUOH7PafgqzPCj1Qse1GHTo9jHBHfLRsEx-EUvxlYtO-sPnAZFl~szOOh87fs6-KovbrW3aFYpnKBuLntFSIV7ibfGbOZwfbXz0byL02PtKWBn5xmvubPnXJc3Uci9pVJb2fUhJpDijrpfUFhfDBkmo80HfGBrPecd38qR66XhzC8X52zKKQk54d5mVQRIPZOw__\u0026Key-Pair-Id=APKAJLOHF5GGSLRBV4ZA"}],"research_interests":[{"id":26,"name":"Business","url":"https://www.academia.edu/Documents/in/Business"},{"id":422,"name":"Computer Science","url":"https://www.academia.edu/Documents/in/Computer_Science"},{"id":3098,"name":"SME","url":"https://www.academia.edu/Documents/in/SME"},{"id":248246,"name":"Organizational Ambidexterity","url":"https://www.academia.edu/Documents/in/Organizational_Ambidexterity"}],"urls":[{"id":24974644,"url":"http://hdl.handle.net/10125/71397"}]}, dispatcherData: dispatcherData }); $(this).data('initialized', true); } }); $a.trackClickSource(".js-work-strip-work-link", "profile_work_strip") }); </script> </div><div class="profile--tab_content_container js-tab-pane tab-pane" data-section-id="455578" id="papers"><div class="js-work-strip profile--work_container" data-work-id="121096355"><div class="profile--work_thumbnail hidden-xs"><a class="js-work-strip-work-link" data-click-track="profile-work-strip-thumbnail" href="https://www.academia.edu/121096355/Medication_Infrastructure_Innovation_in_a_Hospital_Group"><img alt="Research paper thumbnail of Medication Infrastructure Innovation in a Hospital Group" class="work-thumbnail" src="https://attachments.academia-assets.com/116067310/thumbnails/1.jpg" /></a></div><div class="wp-workCard wp-workCard_itemContainer"><div class="wp-workCard_item wp-workCard--title"><a class="js-work-strip-work-link text-gray-darker" data-click-track="profile-work-strip-title" href="https://www.academia.edu/121096355/Medication_Infrastructure_Innovation_in_a_Hospital_Group">Medication Infrastructure Innovation in a Hospital Group</a></div><div class="wp-workCard_item"><span class="js-work-more-abstract-truncated">Medication supply is a critical infrastructure component in hospitals. For many hospitals, their ...</span><a class="js-work-more-abstract" data-broccoli-component="work_strip.more_abstract" data-click-track="profile-work-strip-more-abstract" href="javascript:;"><span> more </span><span><i class="fa fa-caret-down"></i></span></a><span class="js-work-more-abstract-untruncated hidden">Medication supply is a critical infrastructure component in hospitals. For many hospitals, their inhouse pharmacy has been the hub, which procured and supplied medication to the wards, controlled quality and provided pharmaceutical advice. Organizational rules, division of tasks and the use of technology enabled, supported and reinforced the hospital pharmacy model. We have studied the case of a hospital group, which decided to establish a centralized medical logistics hub, which provides medication to most of the members of the hospital group according to the negotiated service-level agreements. Thereby, the traditional infrastructure has been drastically reformed and an innovative infrastructure model has been created instead. The purpose of our paper is to reflect this transformation against the background of practice theory, specifically constellation of practices.</span></div><div class="wp-workCard_item wp-workCard--actions"><span class="work-strip-bookmark-button-container"></span><a id="82b135ad004e0cfbf80f703693d84b91" class="wp-workCard--action" rel="nofollow" data-click-track="profile-work-strip-download" data-download="{"attachment_id":116067310,"asset_id":121096355,"asset_type":"Work","button_location":"profile"}" href="https://www.academia.edu/attachments/116067310/download_file?st=MTczMzAzNzE3MCw4LjIyMi4yMDguMTQ2&s=profile"><span><i class="fa fa-arrow-down"></i></span><span>Download</span></a><span class="wp-workCard--action visible-if-viewed-by-owner inline-block" style="display: none;"><span class="js-profile-work-strip-edit-button-wrapper profile-work-strip-edit-button-wrapper" data-work-id="121096355"><a class="js-profile-work-strip-edit-button" tabindex="0"><span><i class="fa fa-pencil"></i></span><span>Edit</span></a></span></span><span id="work-strip-rankings-button-container"></span></div><div class="wp-workCard_item wp-workCard--stats"><span><span><span class="js-view-count view-count u-mr2x" data-work-id="121096355"><i class="fa fa-spinner fa-spin"></i></span><script>$(function () { var workId = 121096355; window.Academia.workViewCountsFetcher.queue(workId, function (count) { var description = window.$h.commaizeInt(count) + " " + window.$h.pluralize(count, 'View'); $(".js-view-count[data-work-id=121096355]").text(description); $(".js-view-count[data-work-id=121096355]").attr('title', description).tooltip(); }); });</script></span></span><span><span class="percentile-widget hidden"><span class="u-mr2x work-percentile"></span></span><script>$(function () { var workId = 121096355; window.Academia.workPercentilesFetcher.queue(workId, function (percentileText) { var container = $(".js-work-strip[data-work-id='121096355']"); container.find('.work-percentile').text(percentileText.charAt(0).toUpperCase() + percentileText.slice(1)); container.find('.percentile-widget').show(); container.find('.percentile-widget').removeClass('hidden'); }); });</script></span><span><script>$(function() { new Works.PaperRankView({ workId: 121096355, container: "", }); });</script></span></div><div id="work-strip-premium-row-container"></div></div></div><script> require.config({ waitSeconds: 90 })(["https://a.academia-assets.com/assets/wow_profile-f77ea15d77ce96025a6048a514272ad8becbad23c641fc2b3bd6e24ca6ff1932.js","https://a.academia-assets.com/assets/work_edit-ad038b8c047c1a8d4fa01b402d530ff93c45fee2137a149a4a5398bc8ad67560.js"], function() { // from javascript_helper.rb var dispatcherData = {} if (true){ window.WowProfile.dispatcher = window.WowProfile.dispatcher || _.clone(Backbone.Events); dispatcherData = { dispatcher: window.WowProfile.dispatcher, downloadLinkId: "82b135ad004e0cfbf80f703693d84b91" } } $('.js-work-strip[data-work-id=121096355]').each(function() { if (!$(this).data('initialized')) { new WowProfile.WorkStripView({ el: this, workJSON: {"id":121096355,"title":"Medication Infrastructure Innovation in a Hospital Group","translated_title":"","metadata":{"abstract":"Medication supply is a critical infrastructure component in hospitals. 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$(this).data('initialized', true); } }); $a.trackClickSource(".js-work-strip-work-link", "profile_work_strip") }); </script> <div class="js-work-strip profile--work_container" data-work-id="106061423"><div class="profile--work_thumbnail hidden-xs"><a class="js-work-strip-work-link" data-click-track="profile-work-strip-thumbnail" href="https://www.academia.edu/106061423/Evolution_of_Inter_Organizational_Information_Systems_on_Long_Timescales"><img alt="Research paper thumbnail of Evolution of Inter-Organizational Information Systems on Long Timescales" class="work-thumbnail" src="https://attachments.academia-assets.com/105358068/thumbnails/1.jpg" /></a></div><div class="wp-workCard wp-workCard_itemContainer"><div class="wp-workCard_item wp-workCard--title"><a class="js-work-strip-work-link text-gray-darker" data-click-track="profile-work-strip-title" href="https://www.academia.edu/106061423/Evolution_of_Inter_Organizational_Information_Systems_on_Long_Timescales">Evolution of Inter-Organizational Information Systems on Long Timescales</a></div><div class="wp-workCard_item"><span>Theories for Researchers</span></div><div class="wp-workCard_item"><span class="js-work-more-abstract-truncated">Inter-Organizational Information Systems (IOIS) are computer-based systems shared by, or connecti...</span><a class="js-work-more-abstract" data-broccoli-component="work_strip.more_abstract" data-click-track="profile-work-strip-more-abstract" href="javascript:;"><span> more </span><span><i class="fa fa-caret-down"></i></span></a><span class="js-work-more-abstract-untruncated hidden">Inter-Organizational Information Systems (IOIS) are computer-based systems shared by, or connecting, several organizations. The on-going use and evolution on long timescales of these large-scale socio-technical systems so far cannot be satisfactorily explained on the basis of existing theories of IS adoption, implementation, and use. In this chapter, we present a theory of IOIS in which the on-going use and evolution of IOIS is treated as a practical and socio-material accomplishment of communities through boundary practices and structures. We draw on the structure/action reproduction paradigm of Structuration Theory to account for the persistence of these systems, and thus explain their structure, while using the embodiment of action from Practice Theory to treat the material nature of these systems. We distinguish three dimensions of structure—material, normative, and ideational—and we also distinguish patterns of actions (along these three dimensions) from constraining and enabli...</span></div><div class="wp-workCard_item wp-workCard--actions"><span class="work-strip-bookmark-button-container"></span><a id="21e229366e01b4a90dfb648eb9afec5b" class="wp-workCard--action" rel="nofollow" data-click-track="profile-work-strip-download" data-download="{"attachment_id":105358068,"asset_id":106061423,"asset_type":"Work","button_location":"profile"}" href="https://www.academia.edu/attachments/105358068/download_file?st=MTczMzAzNzE3MCw4LjIyMi4yMDguMTQ2&s=profile"><span><i class="fa fa-arrow-down"></i></span><span>Download</span></a><span class="wp-workCard--action visible-if-viewed-by-owner inline-block" style="display: none;"><span class="js-profile-work-strip-edit-button-wrapper profile-work-strip-edit-button-wrapper" data-work-id="106061423"><a class="js-profile-work-strip-edit-button" tabindex="0"><span><i class="fa fa-pencil"></i></span><span>Edit</span></a></span></span><span id="work-strip-rankings-button-container"></span></div><div class="wp-workCard_item wp-workCard--stats"><span><span><span class="js-view-count view-count u-mr2x" data-work-id="106061423"><i class="fa fa-spinner fa-spin"></i></span><script>$(function () { var workId = 106061423; window.Academia.workViewCountsFetcher.queue(workId, function (count) { var description = window.$h.commaizeInt(count) + " " + window.$h.pluralize(count, 'View'); $(".js-view-count[data-work-id=106061423]").text(description); $(".js-view-count[data-work-id=106061423]").attr('title', description).tooltip(); }); });</script></span></span><span><span class="percentile-widget hidden"><span class="u-mr2x work-percentile"></span></span><script>$(function () { var workId = 106061423; window.Academia.workPercentilesFetcher.queue(workId, function (percentileText) { var container = $(".js-work-strip[data-work-id='106061423']"); container.find('.work-percentile').text(percentileText.charAt(0).toUpperCase() + percentileText.slice(1)); container.find('.percentile-widget').show(); container.find('.percentile-widget').removeClass('hidden'); }); });</script></span><span><script>$(function() { new Works.PaperRankView({ workId: 106061423, container: "", }); });</script></span></div><div id="work-strip-premium-row-container"></div></div></div><script> require.config({ waitSeconds: 90 })(["https://a.academia-assets.com/assets/wow_profile-f77ea15d77ce96025a6048a514272ad8becbad23c641fc2b3bd6e24ca6ff1932.js","https://a.academia-assets.com/assets/work_edit-ad038b8c047c1a8d4fa01b402d530ff93c45fee2137a149a4a5398bc8ad67560.js"], function() { // from javascript_helper.rb var dispatcherData = {} if (true){ window.WowProfile.dispatcher = window.WowProfile.dispatcher || _.clone(Backbone.Events); dispatcherData = { dispatcher: window.WowProfile.dispatcher, downloadLinkId: "21e229366e01b4a90dfb648eb9afec5b" } } $('.js-work-strip[data-work-id=106061423]').each(function() { if (!$(this).data('initialized')) { new WowProfile.WorkStripView({ el: this, workJSON: {"id":106061423,"title":"Evolution of Inter-Organizational Information Systems on Long Timescales","translated_title":"","metadata":{"abstract":"Inter-Organizational Information Systems (IOIS) are computer-based systems shared by, or connecting, several organizations. 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We distinguish three dimensions of structure—material, normative, and ideational—and we also distinguish patterns of actions (along these three dimensions) from constraining and enabli...","publisher":"IGI Global","publication_name":"Theories for Researchers"},"translated_abstract":"Inter-Organizational Information Systems (IOIS) are computer-based systems shared by, or connecting, several organizations. The on-going use and evolution on long timescales of these large-scale socio-technical systems so far cannot be satisfactorily explained on the basis of existing theories of IS adoption, implementation, and use. In this chapter, we present a theory of IOIS in which the on-going use and evolution of IOIS is treated as a practical and socio-material accomplishment of communities through boundary practices and structures. We draw on the structure/action reproduction paradigm of Structuration Theory to account for the persistence of these systems, and thus explain their structure, while using the embodiment of action from Practice Theory to treat the material nature of these systems. 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Each of the four basic strategies is illustrated by an example from the grocery retail industry in order to underscore the strategic choice companies have even within an industry. In a second step, we have developed a set of indices that we use to analyze multi-channel retailers’ Web sites. 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Based on a brief account of the market structure we will reconstruct core elements of wholesalers' and pharmacies' strategies with respect to (electronic) ordering and delivery. In order to explain the implementation, enactment and subsequent modification of the wholesalers' strategies in the two countries, we will scrutinize the role of third parties, namely the role of the pharmacy associations and the software vendors. The analysis emphasizes the role of associations and software vendors for the stabilization of the IOIS albeit in markedly different ways. Moreover the role of standards, specifically product codes, and systems architectures becomes obvious. The case studies cover a period of about 20 years and thus allow us to develop explanations for the observed dynamics and stability in a historical perspective. 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Living labs are a relatively new methodological approach to action-oriented, developmental research, which embeds novel technologies in real world settings and aspires to reveal learning through the ongoing conversations and debates between participants. Social and organisational dynamics are important features of living labs and previous research has suggested that continuous sense-making and negotiation are key features of them. 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$(this).data('initialized', true); } }); $a.trackClickSource(".js-work-strip-work-link", "profile_work_strip") }); </script> <div class="js-work-strip profile--work_container" data-work-id="88882627"><div class="profile--work_thumbnail hidden-xs"><a class="js-work-strip-work-link" data-click-track="profile-work-strip-thumbnail" href="https://www.academia.edu/88882627/A_Longitudinal_Case_Study_on_Business_Model_Innovation_for_Improving_Care_in_Complex_Neurological_Diseases"><img alt="Research paper thumbnail of A Longitudinal Case Study on Business Model Innovation for Improving Care in Complex Neurological Diseases" class="work-thumbnail" src="https://attachments.academia-assets.com/92783652/thumbnails/1.jpg" /></a></div><div class="wp-workCard wp-workCard_itemContainer"><div class="wp-workCard_item wp-workCard--title"><a class="js-work-strip-work-link text-gray-darker" data-click-track="profile-work-strip-title" href="https://www.academia.edu/88882627/A_Longitudinal_Case_Study_on_Business_Model_Innovation_for_Improving_Care_in_Complex_Neurological_Diseases">A Longitudinal Case Study on Business Model Innovation for Improving Care in Complex Neurological Diseases</a></div><div class="wp-workCard_item"><span class="js-work-more-abstract-truncated">Multi-sided platforms in healthcare often focus their business model on standardizing care for wi...</span><a class="js-work-more-abstract" data-broccoli-component="work_strip.more_abstract" data-click-track="profile-work-strip-more-abstract" href="javascript:;"><span> more </span><span><i class="fa fa-caret-down"></i></span></a><span class="js-work-more-abstract-untruncated hidden">Multi-sided platforms in healthcare often focus their business model on standardizing care for wide-spread, chronic diseases. However, there is a lack of knowledge surrounding platform business models enabling individualized care coordination for patients with rare diseases. This paper analyses the development of a complex platform business model addressing Amyotrophic Lateral Sclerosis, a severe neurological disease that requires the coordination of a diverse network of medical specialists, care, and equipment providers. A longitudinal case study examines the platform’s development, focusing subsequently on qualitative and efficient care coordination, care research, and active and direct involvement of patients, as well as establishing two business models, namely, care coordination and care research. We reconstruct how these complex platform business models were configured to improve patient care and care research, thereby creating immediate value for patients and insights for long...</span></div><div class="wp-workCard_item wp-workCard--actions"><span class="work-strip-bookmark-button-container"></span><a id="1aa7772e27f03614ad5f02f26bb4ffaa" class="wp-workCard--action" rel="nofollow" data-click-track="profile-work-strip-download" data-download="{"attachment_id":92783652,"asset_id":88882627,"asset_type":"Work","button_location":"profile"}" href="https://www.academia.edu/attachments/92783652/download_file?st=MTczMzAzNzE3MCw4LjIyMi4yMDguMTQ2&s=profile"><span><i class="fa fa-arrow-down"></i></span><span>Download</span></a><span class="wp-workCard--action visible-if-viewed-by-owner inline-block" style="display: none;"><span class="js-profile-work-strip-edit-button-wrapper profile-work-strip-edit-button-wrapper" data-work-id="88882627"><a class="js-profile-work-strip-edit-button" tabindex="0"><span><i class="fa fa-pencil"></i></span><span>Edit</span></a></span></span><span id="work-strip-rankings-button-container"></span></div><div class="wp-workCard_item wp-workCard--stats"><span><span><span class="js-view-count view-count u-mr2x" data-work-id="88882627"><i class="fa fa-spinner fa-spin"></i></span><script>$(function () { var workId = 88882627; window.Academia.workViewCountsFetcher.queue(workId, function (count) { var description = window.$h.commaizeInt(count) + " " + window.$h.pluralize(count, 'View'); $(".js-view-count[data-work-id=88882627]").text(description); $(".js-view-count[data-work-id=88882627]").attr('title', description).tooltip(); }); });</script></span></span><span><span class="percentile-widget hidden"><span class="u-mr2x work-percentile"></span></span><script>$(function () { var workId = 88882627; window.Academia.workPercentilesFetcher.queue(workId, function (percentileText) { var container = $(".js-work-strip[data-work-id='88882627']"); container.find('.work-percentile').text(percentileText.charAt(0).toUpperCase() + percentileText.slice(1)); container.find('.percentile-widget').show(); container.find('.percentile-widget').removeClass('hidden'); }); });</script></span><span><script>$(function() { new Works.PaperRankView({ workId: 88882627, container: "", }); });</script></span></div><div id="work-strip-premium-row-container"></div></div></div><script> require.config({ waitSeconds: 90 })(["https://a.academia-assets.com/assets/wow_profile-f77ea15d77ce96025a6048a514272ad8becbad23c641fc2b3bd6e24ca6ff1932.js","https://a.academia-assets.com/assets/work_edit-ad038b8c047c1a8d4fa01b402d530ff93c45fee2137a149a4a5398bc8ad67560.js"], function() { // from javascript_helper.rb var dispatcherData = {} if (true){ window.WowProfile.dispatcher = window.WowProfile.dispatcher || _.clone(Backbone.Events); dispatcherData = { dispatcher: window.WowProfile.dispatcher, downloadLinkId: "1aa7772e27f03614ad5f02f26bb4ffaa" } } $('.js-work-strip[data-work-id=88882627]').each(function() { if (!$(this).data('initialized')) { new WowProfile.WorkStripView({ el: this, workJSON: {"id":88882627,"title":"A Longitudinal Case Study on Business Model Innovation for Improving Care in Complex Neurological Diseases","translated_title":"","metadata":{"abstract":"Multi-sided platforms in healthcare often focus their business model on standardizing care for wide-spread, chronic diseases. However, there is a lack of knowledge surrounding platform business models enabling individualized care coordination for patients with rare diseases. This paper analyses the development of a complex platform business model addressing Amyotrophic Lateral Sclerosis, a severe neurological disease that requires the coordination of a diverse network of medical specialists, care, and equipment providers. A longitudinal case study examines the platform’s development, focusing subsequently on qualitative and efficient care coordination, care research, and active and direct involvement of patients, as well as establishing two business models, namely, care coordination and care research. 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$(this).data('initialized', true); } }); $a.trackClickSource(".js-work-strip-work-link", "profile_work_strip") }); </script> <div class="js-work-strip profile--work_container" data-work-id="88882619"><div class="profile--work_thumbnail hidden-xs"><a class="js-work-strip-work-link" data-click-track="profile-work-strip-thumbnail" href="https://www.academia.edu/88882619/Performing_Research_Validity_A_Mangle_of_Practice_Approach"><img alt="Research paper thumbnail of Performing Research Validity: A “Mangle of Practice” Approach" class="work-thumbnail" src="https://attachments.academia-assets.com/92783641/thumbnails/1.jpg" /></a></div><div class="wp-workCard wp-workCard_itemContainer"><div class="wp-workCard_item wp-workCard--title"><a class="js-work-strip-work-link text-gray-darker" data-click-track="profile-work-strip-title" href="https://www.academia.edu/88882619/Performing_Research_Validity_A_Mangle_of_Practice_Approach">Performing Research Validity: A “Mangle of Practice” Approach</a></div><div class="wp-workCard_item"><span>IFIP Advances in Information and Communication Technology</span><span>, 2016</span></div><div class="wp-workCard_item wp-workCard--actions"><span class="work-strip-bookmark-button-container"></span><a id="0685b38356fe970849a3de24e95460b4" class="wp-workCard--action" rel="nofollow" data-click-track="profile-work-strip-download" data-download="{"attachment_id":92783641,"asset_id":88882619,"asset_type":"Work","button_location":"profile"}" href="https://www.academia.edu/attachments/92783641/download_file?st=MTczMzAzNzE3MCw4LjIyMi4yMDguMTQ2&s=profile"><span><i class="fa fa-arrow-down"></i></span><span>Download</span></a><span class="wp-workCard--action visible-if-viewed-by-owner inline-block" style="display: none;"><span class="js-profile-work-strip-edit-button-wrapper profile-work-strip-edit-button-wrapper" data-work-id="88882619"><a class="js-profile-work-strip-edit-button" tabindex="0"><span><i class="fa fa-pencil"></i></span><span>Edit</span></a></span></span><span id="work-strip-rankings-button-container"></span></div><div class="wp-workCard_item wp-workCard--stats"><span><span><span class="js-view-count view-count u-mr2x" data-work-id="88882619"><i class="fa fa-spinner fa-spin"></i></span><script>$(function () { var workId = 88882619; 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paper thumbnail of (My) data for (my) health – privacy calculi of terminally-ill patients with rare diseases" class="work-thumbnail" src="https://attachments.academia-assets.com/92783746/thumbnails/1.jpg" /></a></div><div class="wp-workCard wp-workCard_itemContainer"><div class="wp-workCard_item wp-workCard--title"><a class="js-work-strip-work-link text-gray-darker" data-click-track="profile-work-strip-title" href="https://www.academia.edu/88882615/_My_data_for_my_health_privacy_calculi_of_terminally_ill_patients_with_rare_diseases">(My) data for (my) health – privacy calculi of terminally-ill patients with rare diseases</a></div><div class="wp-workCard_item"><span>33rd Bled eConference – Enabling Technology for a Sustainable Society: June 28 – 29, 2020, Online Conference Proceedings</span><span>, 2020</span></div><div class="wp-workCard_item"><span class="js-work-more-abstract-truncated">Digital healthcare information systems promise to improve care efficiency, to reduce complexity f...</span><a class="js-work-more-abstract" data-broccoli-component="work_strip.more_abstract" data-click-track="profile-work-strip-more-abstract" href="javascript:;"><span> more </span><span><i class="fa fa-caret-down"></i></span></a><span class="js-work-more-abstract-untruncated hidden">Digital healthcare information systems promise to improve care efficiency, to reduce complexity for patients, and to increase access to information and advance research efforts. A prominent example are multi-sided-platforms (MSP), which are essentially an information business, linking key healthcare stakeholders for individualized as well as aggregated information services. However, platform-based health innovation relies on the extensive collection, storage, and use of sensitive health information, raising issues of information privacy. This study uses the privacy calculus perspective to shed light on patients’ trade-off considerations. We use the case of a MSP, which connects patients, care providers and researchers, in order to model a multi-level calculus for health information of terminally ill patients. These insights inform stepwise consent options, which highlight the trade-offs between information value and patient privacy. By reflecting on the implications for patient empo...</span></div><div class="wp-workCard_item wp-workCard--actions"><span class="work-strip-bookmark-button-container"></span><a id="bea775a3b296dd64b779f964d04d3770" class="wp-workCard--action" rel="nofollow" data-click-track="profile-work-strip-download" data-download="{"attachment_id":92783746,"asset_id":88882615,"asset_type":"Work","button_location":"profile"}" href="https://www.academia.edu/attachments/92783746/download_file?st=MTczMzAzNzE3MCw4LjIyMi4yMDguMTQ2&s=profile"><span><i class="fa fa-arrow-down"></i></span><span>Download</span></a><span class="wp-workCard--action visible-if-viewed-by-owner inline-block" style="display: none;"><span class="js-profile-work-strip-edit-button-wrapper profile-work-strip-edit-button-wrapper" data-work-id="88882615"><a class="js-profile-work-strip-edit-button" tabindex="0"><span><i class="fa fa-pencil"></i></span><span>Edit</span></a></span></span><span id="work-strip-rankings-button-container"></span></div><div class="wp-workCard_item wp-workCard--stats"><span><span><span class="js-view-count view-count u-mr2x" data-work-id="88882615"><i class="fa fa-spinner fa-spin"></i></span><script>$(function () { var workId = 88882615; window.Academia.workViewCountsFetcher.queue(workId, function (count) { var description = window.$h.commaizeInt(count) + " " + window.$h.pluralize(count, 'View'); $(".js-view-count[data-work-id=88882615]").text(description); $(".js-view-count[data-work-id=88882615]").attr('title', description).tooltip(); }); });</script></span></span><span><span class="percentile-widget hidden"><span class="u-mr2x work-percentile"></span></span><script>$(function () { var workId = 88882615; window.Academia.workPercentilesFetcher.queue(workId, function (percentileText) { var container = $(".js-work-strip[data-work-id='88882615']"); container.find('.work-percentile').text(percentileText.charAt(0).toUpperCase() + percentileText.slice(1)); container.find('.percentile-widget').show(); container.find('.percentile-widget').removeClass('hidden'); }); });</script></span><span><script>$(function() { new Works.PaperRankView({ workId: 88882615, container: "", }); });</script></span></div><div id="work-strip-premium-row-container"></div></div></div><script> require.config({ waitSeconds: 90 })(["https://a.academia-assets.com/assets/wow_profile-f77ea15d77ce96025a6048a514272ad8becbad23c641fc2b3bd6e24ca6ff1932.js","https://a.academia-assets.com/assets/work_edit-ad038b8c047c1a8d4fa01b402d530ff93c45fee2137a149a4a5398bc8ad67560.js"], function() { // from javascript_helper.rb var dispatcherData = {} if (true){ window.WowProfile.dispatcher = window.WowProfile.dispatcher || _.clone(Backbone.Events); dispatcherData = { dispatcher: window.WowProfile.dispatcher, downloadLinkId: "bea775a3b296dd64b779f964d04d3770" } } $('.js-work-strip[data-work-id=88882615]').each(function() { if (!$(this).data('initialized')) { new WowProfile.WorkStripView({ el: this, workJSON: {"id":88882615,"title":"(My) data for (my) health – privacy calculi of terminally-ill patients with rare diseases","translated_title":"","metadata":{"abstract":"Digital healthcare information systems promise to improve care efficiency, to reduce complexity for patients, and to increase access to information and advance research efforts. A prominent example are multi-sided-platforms (MSP), which are essentially an information business, linking key healthcare stakeholders for individualized as well as aggregated information services. However, platform-based health innovation relies on the extensive collection, storage, and use of sensitive health information, raising issues of information privacy. This study uses the privacy calculus perspective to shed light on patients’ trade-off considerations. We use the case of a MSP, which connects patients, care providers and researchers, in order to model a multi-level calculus for health information of terminally ill patients. These insights inform stepwise consent options, which highlight the trade-offs between information value and patient privacy. 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$(this).data('initialized', true); } }); $a.trackClickSource(".js-work-strip-work-link", "profile_work_strip") }); </script> <div class="js-work-strip profile--work_container" data-work-id="88882609"><div class="profile--work_thumbnail hidden-xs"><a class="js-work-strip-work-link" data-click-track="profile-work-strip-thumbnail" href="https://www.academia.edu/88882609/Developing_Ambidextrous_Routines_in_the_IT_Service_Provider_Industry"><img alt="Research paper thumbnail of Developing Ambidextrous Routines in the IT Service Provider Industry" class="work-thumbnail" src="https://attachments.academia-assets.com/92783742/thumbnails/1.jpg" /></a></div><div class="wp-workCard wp-workCard_itemContainer"><div class="wp-workCard_item wp-workCard--title"><a class="js-work-strip-work-link text-gray-darker" data-click-track="profile-work-strip-title" href="https://www.academia.edu/88882609/Developing_Ambidextrous_Routines_in_the_IT_Service_Provider_Industry">Developing Ambidextrous Routines in the IT Service Provider Industry</a></div><div class="wp-workCard_item"><span class="js-work-more-abstract-truncated">This study explores ambidextrous practices and distinctive leadership styles in interorganization...</span><a class="js-work-more-abstract" data-broccoli-component="work_strip.more_abstract" data-click-track="profile-work-strip-more-abstract" href="javascript:;"><span> more </span><span><i class="fa fa-caret-down"></i></span></a><span class="js-work-more-abstract-untruncated hidden">This study explores ambidextrous practices and distinctive leadership styles in interorganizational settings of two German medium sized IT service providers. We draw on the theory of routines-as-practices and on the organizational ambidexterity literature to analyze organizational practices aiming at both potential for change (exploration) and stability (exploitation). We identify two distinct modes of contextual ambidexterity, whereby one capability is used to improve the other, i.e. ‘exploration for exploitation’, an orientation towards continually improving the quality of the service delivery, and ‘exploration through exploitation’, an approach of project-driven learning. We highlight and classify a multi-layered repertoire of ambidextrous routines across the three levels of analysis: leadership, project team, and client relations. Our findings illustrate elaborate management repertoires of interventions with respect to culture, structures, policies or practices, which are aligne...</span></div><div class="wp-workCard_item wp-workCard--actions"><span class="work-strip-bookmark-button-container"></span><a id="5bf74951230df80ac0c78a95188ff610" class="wp-workCard--action" rel="nofollow" data-click-track="profile-work-strip-download" data-download="{"attachment_id":92783742,"asset_id":88882609,"asset_type":"Work","button_location":"profile"}" href="https://www.academia.edu/attachments/92783742/download_file?st=MTczMzAzNzE3MCw4LjIyMi4yMDguMTQ2&s=profile"><span><i class="fa fa-arrow-down"></i></span><span>Download</span></a><span class="wp-workCard--action visible-if-viewed-by-owner inline-block" style="display: none;"><span class="js-profile-work-strip-edit-button-wrapper profile-work-strip-edit-button-wrapper" data-work-id="88882609"><a class="js-profile-work-strip-edit-button" tabindex="0"><span><i class="fa fa-pencil"></i></span><span>Edit</span></a></span></span><span id="work-strip-rankings-button-container"></span></div><div class="wp-workCard_item wp-workCard--stats"><span><span><span class="js-view-count view-count u-mr2x" data-work-id="88882609"><i class="fa fa-spinner fa-spin"></i></span><script>$(function () { var workId = 88882609; window.Academia.workViewCountsFetcher.queue(workId, function (count) { var description = window.$h.commaizeInt(count) + " " + window.$h.pluralize(count, 'View'); $(".js-view-count[data-work-id=88882609]").text(description); $(".js-view-count[data-work-id=88882609]").attr('title', description).tooltip(); }); });</script></span></span><span><span class="percentile-widget hidden"><span class="u-mr2x work-percentile"></span></span><script>$(function () { var workId = 88882609; window.Academia.workPercentilesFetcher.queue(workId, function (percentileText) { var container = $(".js-work-strip[data-work-id='88882609']"); container.find('.work-percentile').text(percentileText.charAt(0).toUpperCase() + percentileText.slice(1)); container.find('.percentile-widget').show(); container.find('.percentile-widget').removeClass('hidden'); }); });</script></span><span><script>$(function() { new Works.PaperRankView({ workId: 88882609, container: "", }); });</script></span></div><div id="work-strip-premium-row-container"></div></div></div><script> require.config({ waitSeconds: 90 })(["https://a.academia-assets.com/assets/wow_profile-f77ea15d77ce96025a6048a514272ad8becbad23c641fc2b3bd6e24ca6ff1932.js","https://a.academia-assets.com/assets/work_edit-ad038b8c047c1a8d4fa01b402d530ff93c45fee2137a149a4a5398bc8ad67560.js"], function() { // from javascript_helper.rb var dispatcherData = {} if (true){ window.WowProfile.dispatcher = window.WowProfile.dispatcher || _.clone(Backbone.Events); dispatcherData = { dispatcher: window.WowProfile.dispatcher, downloadLinkId: "5bf74951230df80ac0c78a95188ff610" } } $('.js-work-strip[data-work-id=88882609]').each(function() { if (!$(this).data('initialized')) { new WowProfile.WorkStripView({ el: this, workJSON: {"id":88882609,"title":"Developing Ambidextrous Routines in the IT Service Provider Industry","translated_title":"","metadata":{"abstract":"This study explores ambidextrous practices and distinctive leadership styles in interorganizational settings of two German medium sized IT service providers. 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We highlight and classify a multi-layered repertoire of ambidextrous routines across the three levels of analysis: leadership, project team, and client relations. 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