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Enrolling Your First Device in Duo | UCSF IT
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class="search__input"> <input type="submit" value="Search" class="search__submit"> </form> </div> </div> <div class="toggle-nav"> <span class="visually-hidden">Open menu</span> </div> </div> </div> </div> </div> <div class="give-mobile"> <a href="https://giving.ucsf.edu" class="give">Give to UCSF</a> </div> </header> <div class="region-breadcrumb"> <div id="block-breadcrumbs" class="block block-system block-system-breadcrumb-block"> <div class="content"> <nav role="navigation" aria-labelledby="system-breadcrumb"> <h2 id="system-breadcrumb" class="visually-hidden">Breadcrumb</h2> <ol class="breadcrumb"> <li class="breadcrumb-item"><a href="/">Home</a></li> <li class="breadcrumb-item"><a href="/how-to">How To</a></li> <li class="breadcrumb-item">Enrolling Your First Device In Duo</li> </ol> </nav> </div> </div> </div> <main role="main"> <a id="main-content" tabindex="-1"></a> <div class="layout-content content"> <div class="region-content"> <div id="block-its-default-content" 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0c0-36.83-12.91-70.31-33.78-97.33A294.78 294.78 0 0 1 544 256c-50.53 98.69-148.64 160-256 160z" class=""></path></svg></div> <p class="viewable-by">This content is viewable by <span class="">Everyone</span></p> </div> <div class="row page-title"> <h1>Enrolling Your First Device in Duo</h1> </div> <div class="block block-layout-builder block-extra-field-blocknodeknowledge-baseflag-save"> <p class="flag flag-anon-message flag-save js-flag-save-124976 action-flag"> <span class="label" data-selector=".flag-anon-save-124976"><span class="far fa-bookmark"></span> Save</span> <p title="Want to save this page for later?" class="flag-anon-message flag-anon-save-124976" style="display:none"><a href="/saml_login?flag_anon=save-124976&destination=/how-to/enrolling-your-first-device-duo">Log in via MyAccess to save</a>.</p> </p> </div> <div class="row"> <ul class="list-group"> <li class="list-group-item"> <strong>Audience: </strong> <span>Affiliate, </span> <span>Faculty, </span> <span>Staff, </span> <span>Technical Partner</span> </li> <li class="list-group-item"> <strong class="field__label">Service Category: </strong> <a href="/services/list?field_category%5B4501%5D=4501" hreflang="en">Access & Identity</a> </li> <li class="list-group-item"> <strong class="field__label">Owner Team: </strong> <a href="/directory/team/identity-and-access-management" hreflang="en">Identity and Access Management</a> </li> <li class="list-group-item"> <div class="field field--name-field-service field--type-entity-reference field--label-inline clearfix"> <div class="field__label">Service: </div> <span><a href="/service/multi-factor-authentication-duo" hreflang="en">Multi-Factor Authentication (Duo)</a></span> </div> </li> </ul> </div> <div class="wysiwyg-content row"> <h2><span>Downloading the Duo Mobile App</span></h2><p><strong>Before starting the enrollment process,</strong> <strong>download</strong> the <strong>Duo Mobile</strong> application from the <strong>Apple</strong> or <strong>Google Play</strong> stores. <br><br>This document will detail the following processes:</p><ul><li><a href="#smart">Enrolling a Smart Device (Smartphone or Tablet) in Duo</a></li><li><a href="#land">Enrolling a Mobile (Non-Smartphone) or Landline Phone in Duo</a></li></ul><p>If you have chosen a Duo token instead of one of the above Duo MFA options, there is no need to enroll it. Please see the <a href="https://it.ucsf.edu/how-to/multi-factor-duo-authentication-methods">Multi-Factor (Duo) Authentication Methods | UCSF IT</a> page for more information. </p><h2><a class="ck-anchor" id="smart"></a>Enrolling a Smart Device (Smartphone or Tablet) in Duo</h2><p>Complete the following steps to enroll your first device in Duo:</p><div data-entity-type="media" data-entity-uuid="2bb53598-fb9e-4120-8e48-21beb508856a" data-embed-button="remote_video" data-entity-embed-display="view_mode:media.full" data-langcode="en" data-entity-embed-display-settings="[]" class="embedded-entity"><article class="media media--type-remote-video media--view-mode-full"> <iframe src="https://it.ucsf.edu/media/oembed?url=https%3A//vimeo.com/936071142&max_width=854&max_height=480&hash=jh3yvVPWrciNQYbZGtfuNDCqPDWcU7au5YgLJc6Rc9U" frameborder="0" allowtransparency width="854" height="480" class="media-oembed-content" loading="eager" title="Duo - Enrolling Your First Mobile Device in Duo"></iframe> </article> </div> <p><strong>NOTE</strong>: If you are an incoming UCSF learner or staff member, you will received these instructions via your UCSF email address.</p><p><span>1. Navigate to </span><a href="https://myaccess.ucsf.edu/"><span>https://myaccess.ucsf.edu</span></a><span>. </span></p><p><span>2. Enter your <strong>UCSF email address</strong> and <strong>password</strong> before selecting the <strong>LOGIN</strong> button</span></p><div data-langcode="en" data-entity-type="media" data-entity-uuid="0202c02b-5994-4b44-993a-bbdcd66a4946" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/MyAccess.png" width="357" height="517" alt="MyAccess Login"> </div> <p><br><span>3. Select the <strong>Next</strong> button to continue.</span></p><div data-langcode="en" data-entity-type="media" data-entity-uuid="40821140-a529-4a66-b799-0d7e04f64adf" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/Smartphone%202_0.png" width="407" height="492" alt="Welcome to Duo Security"> </div> <p>4. On the <strong>Select an option</strong> screen, select <strong>Duo Mobile</strong>. </p><div data-langcode="en" data-entity-type="media" data-entity-uuid="73641fb7-0df5-4fc8-871f-83e88b653f9a" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/Options%20%28New%29.png" width="500" height="706" alt="Options (New)"> </div> <p> </p><p>5. Enter your device's phone number and then select the <strong>Add phone number </strong>button.<br><strong>NOTE</strong>: If you would like to add Duo for a tablet, select the <strong>I have a tablet</strong> link.</p><div data-langcode="en" data-entity-type="media" data-entity-uuid="f2eb34c7-346d-4527-b652-0e200c94c06c" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2024-02/3a.png" width="399" height="548" alt="Enter Your Phone Number"> </div> <p><br>6. Confirm your <em>phone number</em>.</p><div data-langcode="en" data-entity-type="media" data-entity-uuid="64017aba-e25b-4a7f-ab8d-c7436a4dda72" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2024-02/5a.png" width="397" height="486" alt="Confirm Your Phone Number"> </div> <p> </p><p>7. Duo will prompt you to <strong>download</strong> the <strong>Duo Mobile</strong> app. After downloading (or if you have already downloaded the app), select the <strong>Next</strong> button to continue.</p><div data-langcode="en" data-entity-type="media" data-entity-uuid="c3232208-7740-4fd8-8320-3b4022aaf5d9" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/4.png" width="410" height="519" alt="Download Duo Mobile"> </div> <p><br>8. <span class="TextRun SCXW180676036 BCX0 NormalTextRun" lang="EN-US">Duo will present you with a </span><span class="TrackedChange SCXW180676036 BCX0 TextRun Highlight MacChromeBold NormalTextRun" lang="EN-US"><strong>QR code</strong></span><span class="TextRun SCXW180676036 BCX0 NormalTextRun" lang="EN-US"> to scan with your device.</span><span class="EOP SCXW180676036 BCX0"> </span></p><div data-langcode="en" data-entity-type="media" data-entity-uuid="08de179c-63a9-4327-af22-2bfbc848edc5" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/5.png" width="394" height="504" alt="Scan This Code in Duo Mobile"> </div> <p> </p><p>9. Open the <strong>Duo Mobile app</strong> on your device.<br><br>10. Select the <strong>plus sign</strong> button in the top-right corner. </p><div data-langcode="en" data-entity-type="media" data-entity-uuid="18c50b71-2137-47a8-a9d7-9b5bf1ae764d" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/6.1.png" width="624" height="344" alt="Add QR Code 1"> </div> <p> </p><p>11. Select the <strong>Use QR code</strong> option.</p><div data-langcode="en" data-entity-type="media" data-entity-uuid="2593068f-a502-4ef9-a92d-3852e45946a1" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/6.2.png" width="424" height="195" alt="Add QR Code 2"> </div> <p><br>12. <span class="TextRun SCXW232034654 BCX0 NormalTextRun" lang="EN-US">Point your <strong>device’s camera</strong> at the </span><em><span class="TextRun SCXW232034654 BCX0 NormalTextRun" lang="EN-US">QR code</span></em><span class="TextRun SCXW232034654 BCX0 NormalTextRun" lang="EN-US"> to scan it.</span><span class="EOP SCXW232034654 BCX0"> </span></p><p><span class="EOP SCXW232034654 BCX0">13. Once scanned, you will receive a confirmation message that the device was <strong>added</strong> in </span><em><span class="EOP SCXW232034654 BCX0">Duo Mobile</span></em><span class="EOP SCXW232034654 BCX0">.</span></p><div data-langcode="en" data-entity-type="media" data-entity-uuid="d4b1d283-217b-4afe-b932-11cff7ac4c33" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/7.png" width="392" height="484" alt="Added Duo Mobile"> </div> <p> </p><p>14. <span class="TextRun SCXW258121511 BCX0 NormalTextRun" lang="EN-US">Duo will prompt you to add another login method. Select </span><span class="TrackedChange SCXW258121511 BCX0 TextRun MacChromeBold NormalTextRun" lang="EN-US"><strong>Skip for Now</strong></span><span class="TextRun SCXW258121511 BCX0 NormalTextRun" lang="EN-US"> to complete the process.</span><span class="EOP SCXW258121511 BCX0"> </span></p><div data-langcode="en" data-entity-type="media" data-entity-uuid="92a3ecef-9fa0-4131-96ee-25aa69ef4622" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/10%20for%20Real-Real.png" width="500" height="828" alt="Add Another Way to Log In"> </div> <p> </p><p>15. <span class="NormalTextRun SCXW183991503 BCX0">Congratulations! You have successfully enrolled your device in Duo and are now ready to perform your first Duo multi-factor authentication! (You may close your browser tab and exit the MyAccess landing page.)</span></p><div data-langcode="en" data-entity-type="media" data-entity-uuid="c0eb5cce-4be4-4b0f-b886-8532fb90b4b6" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/9.png" width="400" height="523" alt="Setup Completed"> </div> <h2><br><a class="ck-anchor" id="land"></a>Enrolling a Mobile (Non-Smartphone) or Landline Phone in Duo</h2><p><strong>NOTE</strong>: These instructions will detail the process for adding a mobile (non-smartphone) or landline phone in Duo to receive Duo prompts via Phone Call without using the Duo mobile application.</p><p><span>1. Navigate to </span><a href="https://myaccess.ucsf.edu/"><span>https://myaccess.ucsf.edu</span></a><span> in a web browser.</span></p><div data-langcode="en" data-entity-type="media" data-entity-uuid="0202c02b-5994-4b44-993a-bbdcd66a4946" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/MyAccess.png" width="357" height="517" alt="MyAccess Login"> </div> <p><br><span>2. </span><span class="TextRun SCXW110378015 BCX0 NormalTextRun" lang="EN-US">Enter your </span><span class="TrackedChange SCXW110378015 BCX0 TextRun MacChromeBold NormalTextRun" lang="EN-US"><strong>UCSF email address</strong></span><span class="TextRun SCXW110378015 BCX0 NormalTextRun" lang="EN-US"> and </span><span class="TrackedChange SCXW110378015 BCX0 TextRun MacChromeBold NormalTextRun" lang="EN-US"><strong>password</strong></span><span class="TextRun SCXW110378015 BCX0 NormalTextRun" lang="EN-US"> before selecting the </span><span class="TrackedChange SCXW110378015 BCX0 TextRun MacChromeBold NormalTextRun" lang="EN-US"><strong>LOGIN </strong></span><span class="TextRun SCXW110378015 BCX0 NormalTextRun" lang="EN-US">button.</span><br><br><span class="TextRun SCXW110378015 BCX0 NormalTextRun" lang="EN-US">3. </span><span class="TextRun SCXW108204337 BCX0 NormalTextRun" lang="EN-US">On the </span><span class="TrackedChange SCXW108204337 BCX0 TextRun MacChromeBold NormalTextRun" lang="EN-US"><strong>Welcome to Duo Security</strong></span><span class="TextRun SCXW108204337 BCX0 NormalTextRun" lang="EN-US"> screen, select the </span><span class="TrackedChange SCXW108204337 BCX0 TextRun MacChromeBold NormalTextRun" lang="EN-US"><strong>Next</strong></span><span class="TextRun SCXW108204337 BCX0 NormalTextRun" lang="EN-US"> button.</span></p><div data-langcode="en" data-entity-type="media" data-entity-uuid="a78d2abd-73ad-4019-a205-e9eec974d103" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/2.png" width="407" height="492" alt="Welcome to Duo Security"> </div> <p><span>4. </span><span class="TextRun SCXW247534194 BCX0 NormalTextRun" lang="EN-US">When you reach the </span><span class="TrackedChange SCXW247534194 BCX0 TextRun MacChromeBold NormalTextRun" lang="EN-US"><strong>Select an Option</strong></span><span class="TextRun SCXW247534194 BCX0 NormalTextRun" lang="EN-US"> screen, select the </span><span class="TrackedChange SCXW247534194 BCX0 TextRun MacChromeBold NormalTextRun" lang="EN-US"><strong>Phone Number</strong></span><span class="TextRun SCXW247534194 BCX0 NormalTextRun" lang="EN-US"> option.</span><span class="EOP SCXW247534194 BCX0"> </span></p><div data-langcode="en" data-entity-type="media" data-entity-uuid="4a83b8de-10a9-491d-baaa-bb0ad6408718" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/3_1.png" width="500" height="706" alt="Select an Option (Medium)"> </div> <p><br><span>5. </span><span class="TextRun SCXW68985885 BCX0 NormalTextRun" lang="EN-US">Enter the </span><span class="TrackedChange SCXW68985885 BCX0 TextRun MacChromeBold NormalTextRun" lang="EN-US"><strong>Phone Number</strong></span><span class="TextRun SCXW68985885 BCX0 NormalTextRun" lang="EN-US"> for your mobile or landline phone. Be sure to select the </span><span class="TrackedChange SCXW68985885 BCX0 TextRun MacChromeBold NormalTextRun" lang="EN-US"><strong>This is a landline phone </strong></span><span class="TextRun SCXW68985885 BCX0 NormalTextRun" lang="EN-US">checkbox if your phone is a landline.</span><span class="EOP SCXW68985885 BCX0"> </span></p><div data-langcode="en" data-entity-type="media" data-entity-uuid="bb2b21a0-f9a9-4543-9649-ee837f7ab00b" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/4_0.png" width="399" height="532" alt="Enter Your Phone Number"> </div> <p><br><span>6. </span><span class="TextRun SCXW128432095 BCX0 NormalTextRun" lang="EN-US">Add an extension (if your landline has one) otherwise, click the </span><span class="TrackedChange SCXW128432095 BCX0 TextRun MacChromeBold NormalTextRun" lang="EN-US"><strong>Skip this step</strong></span><span class="TextRun SCXW128432095 BCX0 NormalTextRun" lang="EN-US"> link</span><span class="EOP SCXW128432095 BCX0">.</span></p><div data-langcode="en" data-entity-type="media" data-entity-uuid="997cc6a3-a3f2-4ad9-b664-f1854f0ba3c0" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/5_0.png" width="410" height="506" alt="Enter an Extension"> </div> <p><br><span>7. </span><span class="TextRun SCXW153211396 BCX0 NormalTextRun" lang="EN-US">Confirm that your </span><span class="TrackedChange SCXW153211396 BCX0 TextRun MacChromeBold NormalTextRun" lang="EN-US"><strong>phone number</strong></span><span class="TrackedChange SCXW153211396 BCX0 TextRun NormalTextRun" lang="EN-US"> is</span><em><span class="TrackedChange SCXW153211396 BCX0 TextRun NormalTextRun" lang="EN-US"> correct</span><span class="TextRun SCXW153211396 BCX0 NormalTextRun" lang="EN-US"> </span></em><span class="TrackedChange SCXW153211396 BCX0 TextRun NormalTextRun" lang="EN-US">b</span><span class="TextRun SCXW153211396 BCX0 NormalTextRun" lang="EN-US">efore clicking the </span><span class="TrackedChange SCXW153211396 BCX0 TextRun MacChromeBold NormalTextRun" lang="EN-US"><strong>Yes, it’s correct</strong>.</span></p><div data-langcode="en" data-entity-type="media" data-entity-uuid="a510b553-4834-427a-9b97-f9fd7317e462" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/6.png" width="379" height="475" alt="Is This Correct"> </div> <p><br><span>8. </span><span class="TextRun SCXW104277054 BCX0 NormalTextRun" lang="EN-US">Duo will provide a </span><em><span class="TrackedChange SCXW104277054 BCX0 TextRun NormalTextRun" lang="EN-US">confirmation</span></em><span class="TextRun SCXW104277054 BCX0 NormalTextRun" lang="EN-US"> message that your landline has been added.</span></p><div data-langcode="en" data-entity-type="media" data-entity-uuid="18ada633-ca14-4810-b704-0cfca7a7e75e" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/7_0.png" width="392" height="480" alt="Added Phone Call"> </div> <p><br><span>9. </span><span class="TextRun SCXW147007728 BCX0 NormalTextRun" lang="EN-US">When prompted to </span><span class="TrackedChange SCXW147007728 BCX0 TextRun MacChromeBold NormalTextRun" lang="EN-US"><strong>Add another way to log in</strong></span><span class="TextRun SCXW147007728 BCX0 NormalTextRun" lang="EN-US">, select the </span><span class="TrackedChange SCXW147007728 BCX0 TextRun MacChromeBold NormalTextRun" lang="EN-US"><strong>Skip for Now</strong></span><span class="TextRun SCXW147007728 BCX0 NormalTextRun" lang="EN-US"> link.</span></p><div data-langcode="en" data-entity-type="media" data-entity-uuid="92a3ecef-9fa0-4131-96ee-25aa69ef4622" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/10%20for%20Real-Real.png" width="500" height="828" alt="Add Another Way to Log In"> </div> <p> </p><p><span>10. </span><span class="TextRun SCXW234631378 BCX0 NormalTextRun" lang="EN-US">Congratulations, you have successfully added a landline phone to use in Duo!</span><span class="EOP SCXW234631378 BCX0"> </span><span class="NormalTextRun SCXW183991503 BCX0">(You may close your browser tab and exit the MyAccess landing page.)</span></p><div data-langcode="en" data-entity-type="media" data-entity-uuid="c0eb5cce-4be4-4b0f-b886-8532fb90b4b6" data-embed-button="image" data-entity-embed-display="entity_reference:media_thumbnail" data-entity-embed-display-settings="{"image_style":"","image_link":"","image_loading":{"attribute":"lazy"}}" class="embedded-entity"> <img loading="lazy" src="/sites/it.ucsf.edu/files/2023-09/9.png" width="400" height="523" alt="Setup Completed"> </div> </div> <div class="row"> <div class="related-content"> <div class="row"> <div class="related-content-title"> <h2 class="title">Related Information</h2><div class="flare"></div> </div> <ul class="list-group"> <li class="list-group-item list-group-title"><a href="/how-to/managing-updating-and-enrolling-additional-devices-duo" hreflang="en">Managing, Updating, and Enrolling Additional Devices in Duo</a></li> <li class="list-group-item list-group-title"><a href="/how-to/multi-factor-faq" hreflang="en">Multi-Factor (Duo) FAQs</a></li> <li class="list-group-item list-group-title"><a href="/how-to/multi-factor-duo-authentication-methods" hreflang="en">Multi-Factor (Duo) Authentication Methods </a></li> </ul> </div> </div> </div> <div class="row"> </div> </main> <aside class="sidebar"> <div class="mobile-sidebar-controls"><div class="toggle-sidebar"></div><span>Section Menu</span></div> <div class="views-element-container block block-views block-views-blockhierarchical-sidebar-content--block-2"> <div><div class="view view-hierarchical-sidebar-content- view-id-hierarchical_sidebar_content_ view-display-id-block_2 js-view-dom-id-758234174b048773e1a1796afeec3d573998eaee0a7a1d369b542f1995725459"> <div class="view-content"> <div><div class="views-field views-field-title-1 sidebar-menu"><div class="field-content menu-heading">Multi-Factor Authentication (Duo)</div></div> 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