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/> <use href="#bar_tall" x="77.625" /> <use href="#bar_short" x="103.375" /> </g> </svg> <span class="community-title">Community</span> </a> <div class="fw-c-header__nav"> <div id="accordion-ca53051534" class="cmp-accordion" data-cmp-is="accordion" data-placeholder-text="false"> <div class="cmp-accordion__item loader" data-cmp-hook-accordion="item" id="accordion-ca53051534-item-80272c0e79"> <h3 class="cmp-accordion__header"> <button id="technology_support-button" class="cmp-accordion__button" aria-controls="technology_support-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title"></span> <span class="cmp-accordion__icon"></span> </button> </h3> </div> <div class="cmp-accordion__item loader" data-cmp-hook-accordion="item" id="accordion-ca53051534-item-80272c0e79"> <h3 class="cmp-accordion__header"> <button id="technology_support-button" class="cmp-accordion__button" aria-controls="technology_support-panel" data-cmp-hook-accordion="button"> <span 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lia-quilt-column-alley-left"> <div class="lia-panel panel panel--bordered clearboth dbl-margin-bottom"> <div class="half-padding-left"> <div class="text-large">Cisco Small Business Product Warranty and Services Support Online Chat </div> <p>Cisco Online Chat Support provides live, real-time technical support for Cisco Small Business products through a web chat session with a Small Business Support Center engineer during <a href="https://supportforums.cisco.com/t5/archived-small-business-support/small-business-support-center-local-business-hours/ta-p/3114646"> local business hours.</a></p> <ul class="liststyle base-margin-left"> <li> Telephone and online chat support are available with standard warranty for one year from date of purchase, and can be extended with the <a href="http://www.cisco.com/go/total">Smart Net Total Care Support Sevice</a> </li> Expedite your product warranty and service contract support experience: <li> <span>Have your active Cisco.com user ID ready. If you do not have a Cisco.com user ID, please <a href="https://tools.cisco.com/RPF/register/register.do">register for one.</a></span> </li> <ul class="liststyle base-margin-left"> <li> <span>Have your product serial number(s) available.</span> </li> </ul> <li> <span >For service contracts have your contract number available.</span> </li> </ul> </div> </div> <div class="lia-panel panel panel--bordered dbl-margin-bottom chat"> <div class="half-padding-left"> <span class="text-large">Chat is only available for the following products:</span> <ul class="base-padding-left half-padding-bottom liststyle"> <li> <a href="https://www.cisco.com/c/en/us/products/routers/small-business-rv-series-routers/index.html?dtid=osscdc000283" target="_new">Cisco Small Business RV Series Routers</a> </li> <li> <a href="https://www.cisco.com/c/en/us/solutions/small-business/switches.html" target="_new">Cisco Small Business SG/SF Series and Cisco Business (CBS) Series Switches</a> (Excluding Meraki and Catalyst models) </li> <li> <a href="https://www.cisco.com/c/en/us/products/wireless/access-points/index.html#~stickynav=2" target="_new">Cisco Small Business Wireless Access Points </a> (100, 300, and 500 Series only) and Cisco Business Wireless (CBW) Solutions </li> <li> <a href="https://www.cisco.com/c/en/us/products/cloud-systems-management/findit-network-management/index.html" target="_new">Cisco Small Business FindIT Network Management and Cisco Business Dashboard (CBD)</a> </li> </ul> </div> <div class="chat-dropdown"> <div class="form-group base-padding-bottom"> <div class="dropdown customdropdown col-md-5"> <select class="dropdown-menu" id="dropdown"> <option value="0" selected="">Please choose your product :</option> <option value="1">Cisco Small Business RV Series Routers</option> <option value="2">Cisco Small Business SG and SF Series Switches(Excluding Meraki and Catalyst models)</option> <option value="3">Cisco Small Business Wireless Access Points (100, 300, and 500 Series only)</option> <option value="4">Cisco Small Business FindIT Network Management</option> </select> </div> <div class="iframe-main" style="display: none;"> <iframe frameborder="0" id="liveAgent_iFrame" src="https://ciscoservicesone.secure.force.com/Chat/LAC_SBSC_Universal_Button" class="button"> </iframe> </div> </div> </div> <span class="text-large base-padding-top base-padding-bottom">For all other support inquiries click <a href="https://community.cisco.com/t5/small-business-support-documents/product-support-by-technology/ta-p/3393788">here.</a> </span> </div> </div> </div><div class="lia-quilt-column lia-quilt-column-06 lia-quilt-column-right lia-quilt-column-side-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right"> <div class="custom-getting-started"> <div class="lia-panel lia-panel-standard CustomContent Chrome lia-component-common-widget-custom-content"><div class="lia-decoration-border"><div class="lia-decoration-border-top"><div> </div></div><div class="lia-decoration-border-content"><div><div class="lia-panel-heading-bar-wrapper"><div class="lia-panel-heading-bar"><span aria-level="3" role="heading" class="lia-panel-heading-bar-title">Getting Started</span></div></div><div class="lia-panel-content-wrapper"><div class="lia-panel-content"><p>Find answers to your questions by entering keywords or phrases in the Search bar above. 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var userTimeZone = moment.tz.guess(); if (userTimeZone === 'Asia/Calcutta') { userTimeZone = 'Asia/Kolkata'; } var localeCode = ""; var localeLang = navigator.language.substring(0, 2); var userLang_Locale = ""; var localeURL = ""; var defaultLocale = "en_us"; var timezoneJsonURL = "https://raw.githubusercontent.com/moment/moment-timezone/develop/data/meta/latest.json"; $.getJSON(timezoneJsonURL).done(function( data ) { getLocale(data, userTimeZone, localeLang, userLang_Locale, defaultLocale, isoCountryCodeJsonjs); }); } catch (err) { console.log("Catch block for click event : ", err ); } }); function getLocale(data, userTimeZone, localeLang, userLang_Locale, defaultLocale, isoCountryCodeJsonjs) { try { localeCode = data.zones[userTimeZone].countries[0]; localeCode = localeCode.toLowerCase(); userLang_Locale = localeLang +"_"+ localeCode; } catch (err) { console.log("Catch block for getLocale function : ", err); userLang_Locale = defaultLocale; } setUrl(userLang_Locale, isoCountryCodeJsonjs, defaultLocale); } function setUrl(locale, isoCountryCodeJsonjs, defaultLocale) { try { localeURL = isoCountryCodeJsonjs.countries[locale].URL; } catch (err) { console.log("Catch block for setUrl function : ", err); locale = defaultLocale; localeURL = isoCountryCodeJsonjs.countries[locale].URL; } $(".buy-or-renew-url").each(function(){ $(this).attr('href', localeURL); window.open(localeURL, "_self"); }); var buyOrRenewURL = $(".buy-or-renew-url").attr("href"); if (buyOrRenewURL == "") { setUrl(defaultLocale, isoCountryCodeJsonjs); } } } catch (err) { console.log("Main catch block for Buy or Renew: ", err); } //End of code for Buy or Renew Button Functionality })(LITHIUM.jQuery); (function ($) { })(LITHIUM.jQuery); ;(function($){ $(document).ready(function(){ var mentionContent = $(".lia-mention-container-editor-message"); if(mentionContent.length > 0){ for(var i=0;i<mentionContent.length;i++){ if(mentionContent[i].innerHTML.indexOf("span") < 0){ mentionContent[i].innerHTML = '<span class="mentionContent">'+mentionContent[i].innerHTML+'</span>' } } } }); })(LITHIUM.jQuery); ;(function($){ $(document).on("ready", function() { $('<a class="customBookMarkButton" href=https://community.cisco.com/plugins/common/feature/saml/doauth/post?login=true&idp=http://www.okta.com/exk14y7an41P2yBKm5d7&referer=https%3A%2F%2Fcommunity.cisco.com%2Ft5%2Fonline-chat-support%2Fbd-p%2F4841-discussions-online-chat-support>Bookmark</a><div class="customLine"><span>|</span></div><a class="customSubscribeButton" href=https://community.cisco.com/plugins/common/feature/saml/doauth/post?login=true&idp=http://www.okta.com/exk14y7an41P2yBKm5d7&referer=https%3A%2F%2Fcommunity.cisco.com%2Ft5%2Fonline-chat-support%2Fbd-p%2F4841-discussions-online-chat-support>Subscribe</a><div class="customLine"><span>|</span></div>').insertBefore(".lia-component-community-widget-page-options"); $('a.customBookMarkButton').nextUntil('.lia-component-community-widget-page-options').addBack().add('.lia-component-community-widget-page-options').wrapAll('<div class="customWrapper"></div>'); }); })(LITHIUM.jQuery); ;(function($) { //remove search option other than category// $('.search-granularity option').not(' option[value*="|category"] ').remove(); //$('html').addClass('cui'); $('.lia-ajax-loader-feedback').append('<div class="loading-dots loading-dots--muted"><span></span><span></span><span></span></div>'); })(LITHIUM.jQuery); ///script for movinf kudos stat in lia-stats-area// ;(function($) { $(document).ready(function(){ $('td.customKudosCountColumn').each(function(){ $(this).parent().find('.cThreadInfoColumn .lia-stats-area').append("<span class='lia-dot-separator'></span>"+$(this).html()); }); }); })(LITHIUM.jQuery); //fus-1365 condition to display description for top solution author oob component (function ($) { $(document).ready(function () { $('.lia-quilt-category-page-new-home-page .SolutionAuthorsLeaderboard_heading').after('<span id="top-solution-leaderboard-desc" style="style="height: 44px;font-size: 16px;color: #4D4C4C;"">Members providing the most solutions this month.</span>'); }) })(LITHIUM.jQuery); (function($) { try{ $(document).on("click",".lia-link-navigation.login-link.lia-authentication-link",function(e){ e.stopPropagation(); e.preventDefault(); var oktaLoginUrl= "/plugins/common/feature/saml/doauth/post?login=true&idp=http://www.okta.com/exk14y7an41P2yBKm5d7&referer=https%3A%2F%2Fcommunity.cisco.com%2Ft5%2Fonline-chat-support%2Fbd-p%2F4841-discussions-online-chat-support"; window.location.href = oktaLoginUrl; }); $(".modal__close").click(function(){ $(".modal--large").addClass('hide'); }); var getCategoryContent = (() => { let value = 'off'; return value.trim(); })(); if(getCategoryContent != '' && getCategoryContent != 'off' && 'false' == 'true'){ $(".modal__body").html(getCategoryContent); $("#modal-large").removeClass('hide'); } } catch(err){ console.log(err); } })(LITHIUM.jQuery); ;(function($){ try{ function rankIcon(){ var sptIcon = $(".lia-user-rank-Spotlight img") for(var i=0;i< sptIcon.length;i++){ if(sptIcon[i].getAttribute("title") == "Spotlight"){ $(sptIcon[i]).css("display","none"); } } } $("body").on('DOMNodeInserted', function(event) { if($(event.target).hasClass("lia-linear-display-message-view")){ rankIcon() } }); rankIcon() }catch(err){ console.log('Error:',err); } })(LITHIUM.jQuery); (function ($) { })(LITHIUM.jQuery); LITHIUM.CommunityJsonObject.User.policies['forums.action.message-view.batch-messages.allow'] = false; (function ($) { $(document).ready(function(){ const isVideoBlog = document.querySelector(".lia-quilt-blog-page-videos, .lia-quilt-blog-page-video-blog"); const isVideoArticlePage = document.querySelector(".lia-quilt-blog-article-page-video-blog"); const isVideoPostPage = document.querySelector(".lia-quilt-post-page-video"); const isProjectPostpage = document.querySelector(".lia-quilt-post-page-project-stories, .lia-quilt-post-page-project"); const isProjectBlogPage = document.querySelector(".lia-quilt-blog-article-page-project-blog"); const isBlogPage = document.querySelector(".lia-quilt-blog-article-page-project-blog"); setTimeout(function(){ if(isVideoBlog || isVideoPostPage){ $(".custom-start-conversation-button a").html("Post a video"); $(".lia-node-activity-post-button a").html("Post a video"); const title = document.getElementsByClassName("lia-node-activity-title"); for(let i=0; i< title?.length; i++){ if(i==0){ title[0].textContent = "Video Activity"; } } }else if(isProjectPostpage){ $(".custom-start-conversation-button a").html("Post a new Project"); } if(isVideoBlog || isVideoArticlePage){ document.querySelector(".custom-popular-blog-articles .lia-panel-heading-bar-title").textContent = "Popular Videos" } if(isProjectBlogPage){ document.querySelector(".custom-popular-blog-articles .lia-panel-heading-bar-title").textContent = "Popular Projects" } },1000); }); <!-- Temporary code to fix the Default Calendar View Issue --> $(document).ready(function(){ $('select option:contains("Most liked")').text('Most helpful'); $(".lia-browser-category-heading,.messageCountColumn,.newMessageCountColumn,.recentMessageTimeColumn").hide(); }); // CDCC-5925: jQuery function to remove tool tip from profile avatar images $(".UserAvatar img.lia-user-avatar-message").removeAttr("title"); $(".custom-popular-article-tile a").removeAttr("title"); })(LITHIUM.jQuery); LITHIUM.Link({"linkSelector":"a.lia-link-ticket-post-action"}); ;(function($) { window.loader_html = '<div class="tier3-col1"> <div class="card"> <div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line 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'/plugins/custom/cisco/ciscosupport2022/custom.cisco.global-navigation-ep', data: ({ "categoryID": "4841-discussions-online-chat-support", "node_type":"board" }), success: function(response) { $(".cmp-accordion").html(response) }, error: function(response) { console.log(response); } }); $(document).on('click','body',function() { var container = $(".fw-c-header__nav"); if (!container.is(event.target) && !container.has(event.target).length) { $(".cmp-accordion__panel").addClass('cmp-accordion__panel--hidden'); $(".cmp-accordion__panel").removeClass('cmp-accordion__button--expanded'); $('.cmp-accordion__button').removeClass('active'); } }); $(document).on('click','.fw-c-header__nav-controls-button.--close.cmp-button',function(){ $(".cmp-accordion__panel").addClass('cmp-accordion__panel--hidden'); $(".cmp-accordion__panel").removeClass('cmp-accordion__button--expanded'); $(".fw-c-header__nav").removeClass('--sub-panel-active'); $('.tier2-container').removeClass('--Tier3-activated'); $('.tier2-container').removeClass('--active'); $('.tier3-container').removeClass('--active'); $('.cmp-accordion__button').removeClass('active'); }); $(document).on('keydown',function ( e ) { if ( e.keyCode === 27 ) { $(".cmp-accordion__panel").addClass('cmp-accordion__panel--hidden'); $(".cmp-accordion__panel").removeClass('cmp-accordion__button--expanded'); $(".fw-c-header__nav").removeClass('--sub-panel-active'); $('.cmp-accordion__button').removeClass('active'); } }); $(document).on('click','.cmp-accordion__button',function(e){ var isNodeAccess= $(this).attr('data-is-access'); var cat_id = $(this).attr('data-get-id') $('.cmp-accordion__button').removeClass('active'); if($(this).hasClass('active')){ $(this).removeClass('active'); }else{ $(this).addClass('active'); if($("ul").find("[category-id='" + cat_id + "']").length > 0){ var get_catgeorydata = $("ul").find("[category-id='" + cat_id + "']"); $(get_catgeorydata).addClass('active') } } if(isNodeAccess == "true"){ var id = $(this).attr('id').split('-button')[0]; var fetch_id = $(this).attr('data-get-id'); $(".tier3-container").html(loader_html); $('.fw-c-header__nav.--active').addClass('--sub-panel-active'); $('.cmp-accordion__panel').addClass('cmp-accordion__panel--hidden'); $('.cmp-accordion__panel').removeClass('cmp-accordion__button--expanded'); if($('#'+id+'-panel').hasClass('cmp-accordion__panel--hidden')){ $('#'+id+'-panel').removeClass('cmp-accordion__panel--hidden'); $('#'+id+'-panel').addClass('cmp-accordion__button--expanded'); }else{ $('#'+id+'-panel').addClass('cmp-accordion__panel--hidden'); $('#'+id+'-panel').removeClass('cmp-accordion__button--expanded'); } $.ajax({ type: 'GET', url: '/plugins/custom/cisco/ciscosupport2022/custom.cisco.global-navigation-ep', data: ({ "categoryID": fetch_id, "type":"tier3", "node_type":"category" }), success: function(response) { $(".tier3-container").html(response); }, error: function(response) { console.log(response); $(".tier3-container").html("<div></div>"); } }); }else{ window.location.href = "/plugins/common/feature/saml/doauth/post?login=true&idp=http://www.okta.com/exk14y7an41P2yBKm5d7&referer=https%3A%2F%2Fcommunity.cisco.com%2Ft5%2Fonline-chat-support%2Fbd-p%2F4841-discussions-online-chat-support"; } }); $(document).on('click','.tier2-item.active',function(e){ if(window.location.href.indexOf("/t5") > 0){ var href = window.location.href.split("/t5")[0]; var set_href = href + $(".tier2-item.active").attr("href"); window.location.href=set_href; }else{ var set_href = $(".tier2-item.active").attr("href"); window.location.href=set_href; } }); $(document).on('click','.fw-c-header__nav-button.cmp-button',function(e){ $(this).toggleClass('--active'); $('.fw-c-header__nav').toggleClass('--active'); $('.tier2-container').removeClass('--Tier3-activated'); $('.tier2-container').removeClass('--active'); $('.tier3-container').removeClass('--active'); $('.fw-c-header__masthead').toggleClass('active'); }); $(document).on('click','.tier2',function(){ var id = $(this).attr('data-id'); $("#"+id+"-panel").removeClass('cmp-accordion__button--expanded'); $("#"+id+"-panel").addClass('cmp-accordion__button--hidden'); $('.tier2-container').removeClass('--Tier3-activated'); $('.tier2-container').removeClass('--active'); $('.fw-c-header__nav').removeClass('--sub-panel-active'); }); $(document).on('click','.tier-3',function(){ var tier_id = $(this).attr('data-id'); $("#"+tier_id+"-panel").find('.tier2-container').removeClass('--Tier3-activated'); $("#"+tier_id+"-panel").find('.tier2-container').addClass('--active'); $('.fw-c-header__nav').addClass('--sub-panel-active'); $("#"+tier_id+"-panel").find('.tier3-container').removeClass('--active'); }); $(document).on('click','.tier2-item',function(e){ $(this).addClass('disabled'); $(".tier2-item").removeClass('active'); $(this).addClass('active'); $(".tier3-container").html(loader_html); $(this).closest('.tier2-container').addClass('--Tier3-activated'); 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"lia-img-icon-occasion-board lia-fa-icon lia-fa-occasion lia-fa-board lia-fa" : null; var listItem = '<li><a class="lia-link-navigation board-icon"><span class="' + thread_type_class+ ' lia-fa-board lia-fa"></span></a><a class="lia-link-navigation lia-js-autocomplete-list-item-link lia-component-forums-auto-complete-message-list-item" href="' + (responseData[i]._source.url).split(".com")[1] + '"><span class="lia-search-match-lithium">' + thread_title + '</span></a><div class="autosuggestion_tags"><span>'+reply_data+'</span><span>'+thread_modifieddate.replaceAll("/","-")+'</span><span><a class="board_capital" href ='+board_href+'>'+board_title+'</a></span></div></li>' autoSuggestionsList = autoSuggestionsList + listItem; } $("#autoSuggestions").html(autoSuggestionsList); $(".lia-autocomplete-container").addClass("lia-autocomplete-has-results"); }else{ $(".lia-autocomplete-container").removeClass("lia-autocomplete-has-results"); } }, error: function(error){ console.log("Error in calling Attivio API"); } }); } // To remove autosuggestion when clicked on the page $( ".lia-body" ).click(function(){ $(".lia-autocomplete-container").removeClass("lia-autocomplete-has-results"); }); }); })(LITHIUM.jQuery); LITHIUM.DropDownMenu({"userMessagesFeedOptionsClass":"div.user-messages-feed-options-menu a.lia-js-menu-opener","menuOffsetContainer":".lia-menu-offset-container","hoverLeaveEvent":"LITHIUM:hoverLeave","mouseoverElementSelector":".lia-js-mouseover-menu","userMessagesFeedOptionsAriaLabel":"Show contributions of the user, selected option is Options. You may choose another option from the dropdown menu.","disabledLink":"lia-link-disabled","menuOpenCssClass":"dropdownHover","menuElementSelector":".lia-menu-navigation-wrapper","dialogSelector":".lia-panel-dialog-trigger","messageOptions":"lia-component-message-view-widget-action-menu","menuBarComponent":"lia-component-menu-bar","closeMenuEvent":"LITHIUM:closeMenu","menuOpenedEvent":"LITHIUM:menuOpened","pageOptions":"lia-component-community-widget-page-options","clickElementSelector":".lia-js-click-menu","menuItemsSelector":".lia-menu-dropdown-items","menuClosedEvent":"LITHIUM:menuClosed"}); LITHIUM.DropDownMenuVisibilityHandler({"selectors":{"menuSelector":"#actionMenuDropDown","menuItemsSelector":".lia-menu-dropdown-items"}}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#pageInformation","feedbackSelector":".InfoMessage"}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_3","feedbackSelector":".InfoMessage"}); ;(function($){ $("div.customdropdown select").val("0"); $('.iframe-main').hide(); $("#dropdown").change(function () { if($(this).val() == "0") { $('.iframe-main').hide(); } else { $('.iframe-main').show(); } }); })(LITHIUM.jQuery); var mbasMessagesIconDetails = ""; function processSyndicatedData(res){ ;(function($) { var quiltObj = getQuiltDetails(); var iconDetails = {}; var iconDetailsArray =[]; if (quiltObj.isQuilt == true) { var uids = getmessageIds(quiltObj.get_ids_class); var resMsgArray = res.msg_custom_field_list; if(uids != ""){ uids.split(",").map(msgId => { var result = resMsgArray.filter(obj => { return obj.id === msgId }); if(result != "" && result != null && result != undefined ){ iconDetailsArray.push(result[0]); } }); iconDetails.msg_custom_field_list = iconDetailsArray; appendSyndicationIcons(iconDetails, quiltObj.add_custom_data_class, quiltObj.reply_add_custom_data_class, quiltObj.quiltName); } } })(LITHIUM.jQuery); } function showSyndicationIcon(){ ;(function($) { try { if(mbasMessagesIconDetails == ""){ $.ajax({ type: 'GET', url: '/plugins/custom/cisco/ciscosupport2022/cross_community_custom_field?smartconxtoken=c21hcnRjb254QGl0YWxlbnQ=', data: { "uids": "", "request_type":"syndcation_icon", "boardID":"4841-discussions-online-chat-support" }, success: function(response) { mbasMessagesIconDetails = response; //setTimeout(processSyndicatedData, 1000, response); processSyndicatedData(response); }, error: function(response) { } }); } else { setTimeout(processSyndicatedData, 2000, mbasMessagesIconDetails); } }//End try block catch(err) { console.log(err); }//End catch blockw })(LITHIUM.jQuery); } function getmessageIds(getMessageIdClassName){ var uids = ""; ;(function($) { var get_id_length = $(getMessageIdClassName).length; //get all messages id's for (var j = 0; j < get_id_length; j++) { var thref = $(getMessageIdClassName)[j].getAttribute('href'); if(thref.match(/.*\/td-p\/(\d+)/)){ //forum page var result = thref.match(/.*\/td-p\/(\d+)/); }else if(thref.match(/.*\/m-p\/(\d+)/)){ //forum page var result = thref.match(/.*\/m-p\/(\d+)/); }else if(thref.match(/.*\/ba-p\/(\d+)/)){ //blog page var result = thref.match(/.*\/ba-p\/(\d+)/); }else if(thref.match(/.*\/idi-p\/(\d+)/)){ //idea page var result = thref.match(/.*\/idi-p\/(\d+)/); }else if(thref.match(/.*\/ec-p\/(\d+)/)){ //event list page var result = thref.match(/.*\/ec-p\/(\d+)/); }else{ // TKB page var result = thref.match(/.*\/ta-p\/(\d+)/); } if(result != "" && result != null && result != undefined){ var tid = result[1]; if(tid != "undefined" && tid != undefined && tid != "null" && tid != null){ if (uids == "") { uids += tid; }else{ uids +=',' + tid ; } } } } uids = [...new Set(uids.split(","))]; })(LITHIUM.jQuery); return uids.join(","); } function getsyndicationIconDetails(MessageIds, boardID){ var res=""; ;(function($) { if(MessageIds != "" || boardID != ""){ $.ajax({ type: 'GET', url: '/plugins/custom/cisco/ciscosupport2022/cross_community_custom_field?smartconxtoken=c21hcnRjb254QGl0YWxlbnQ=', "async": false, data: { "uids": MessageIds, "request_type":"syndcation_icon", "boardID":boardID }, success: function(response) { //console.log(response); res = response; }, error: function(response) { //console.log(response); } }); } })(LITHIUM.jQuery); return res; } function appendSyndicationIcons(jsonObj, classThreadLevel, classReplyLevel,quiltName){ ;(function($) { if(jsonObj != ""){ $('.syndcation-message-icon').remove(); for (var i = 0; i < jsonObj.msg_custom_field_list.length; i++) { var metadata_value = jsonObj.msg_custom_field_list[i].messages; var messages_id = jsonObj.msg_custom_field_list[i].id; var messageOriginType = jsonObj.msg_custom_field_list[i].messageOriginType; var sourceIconType = jsonObj.msg_custom_field_list[i].sourceIconType; // The message is target then will display the syndication icon if(messageOriginType == "target" || (messageOriginType == "source" && sourceIconType != "")){ var icon = document.createElement("img"); icon.setAttribute("class" , "syndcation-message-icon"); if(messageOriginType == "target"){ icon.setAttribute("alt","Syndicated - Inbound"); icon.setAttribute("title","Syndicated - Inbound"); icon.setAttribute("src","/html/assets/ics-data-transfer-img-cisco.png"); }else if(messageOriginType == "source"){ if(sourceIconType == "partialSyndication"){ icon.setAttribute("alt","Partially syndicated - Outbound"); icon.setAttribute("title","Partially syndicated - Outbound"); icon.setAttribute("src","/html/assets/ics-partial-syndication-img-cisco.png"); }else if(sourceIconType == "fullSyndication"){ icon.setAttribute("alt","Syndicated - Outbound"); icon.setAttribute("title","Syndicated - Outbound"); icon.setAttribute("src","/html/assets/ics-fully-syndication-img-cisco.png"); } } if(quiltName == "forum-page" || quiltName == "tkb-page" || quiltName == "idea-exchange-page"){ if($(".lia-js-data-messageUid-"+messages_id+" "+classThreadLevel).length >0){ $(".lia-js-data-messageUid-"+messages_id+" "+classThreadLevel).prepend(icon); } else { $(classThreadLevel)[i].prepend(icon); } }else{ $(classThreadLevel)[i].prepend(icon); } } }//for loop end } })(LITHIUM.jQuery); } function getQuiltDetails(){ var details = {"isQuilt":false}; ;(function($) { var quiltObj = JSON.parse('[{"add_class":".lia-messages-message-card a .message-subject","get_ids_class":".lia-messages-message-card a","quilt_name":"forum-page-video-gallery","reply_add_class":""},{"add_class":".lia-messages-message-card a .message-subject","get_ids_class":".lia-messages-message-card a","quilt_name":"forum-page-mbas-gallery","reply_add_class":""},{"add_class":".MessageSubject h3","get_ids_class":".custom-message-list .custom-message-tile .MessageSubject .lia-link-navigation","quilt_name":"forum-page","reply_add_class":""},{"add_class":".MessageSubject .MessageSubjectIcons","get_ids_class":".MessageList .lia-list-row .MessageSubject .lia-link-navigation","quilt_name":"tkb-page","reply_add_class":""},{"add_class":".lia-message-view-blog-message .MessageSubject .message-subject","get_ids_class":".lia-message-view-blog-message .MessageSubject .message-subject .lia-link-navigation","quilt_name":"blog-page","reply_add_class":""},{"add_class":".lia-message-subject .MessageSubject .MessageSubjectIcons","get_ids_class":".lia-message-subject .MessageSubject .lia-link-navigation","quilt_name":"idea-exchange-page","reply_add_class":""},{"add_class":".lia-message-subject h1","get_ids_class":".lia-message-view-wrapper","quilt_name":"forum-topic-page-video-gallery","reply_add_class":".lia-message-body-content"},{"add_class":".MessageSubject","get_ids_class":".lia-message-view-wrapper","quilt_name":"forum-topic-page","reply_add_class":".lia-message-body-content"},{"add_class":".MessageSubject .MessageSubjectIcons","get_ids_class":".lia-message-view-wrapper","quilt_name":"tkb-article-page","reply_add_class":".lia-message-body-content"},{"add_class":".MessageSubject .MessageSubjectIcons","get_ids_class":".lia-message-view-wrapper","quilt_name":"idea-page","reply_add_class":".lia-message-body-content"},{"add_class":".MessageSubject .MessageSubjectIcons","get_ids_class":".lia-message-view-wrapper","quilt_name":"blog-article-page","reply_add_class":".lia-message-body-content"},{"add_class":".MessageSubject .MessageSubjectIcons","get_ids_class":".lia-message-view-wrapper","quilt_name":"search-page","reply_add_class":""},{"add_class":".lia-messages-message-card a .message-subject","get_ids_class":".lia-messages-message-card a","quilt_name":"forum-page-mbas","reply_add_class":""},{"add_class":".lia-message-subject h1","get_ids_class":".lia-message-view-wrapper","quilt_name":"forum-topic-page-mbas","reply_add_class":".lia-message-body-content"},{"add_class":".lia-messages-message-card a .message-subject","get_ids_class":".lia-messages-message-card a","quilt_name":"forum-page-gallery","reply_add_class":""},{"add_class":".lia-message-subject h1","get_ids_class":".lia-message-view-wrapper","quilt_name":"forum-topic-page-gallery","reply_add_class":".lia-message-body-content"}]'); for (var i = 0; i < quiltObj.length; i++) { if ($(".lia-quilt-"+quiltObj[i].quilt_name).length > 0) { details.isQuilt = true; details.get_ids_class = quiltObj[i].get_ids_class; details.add_custom_data_class = quiltObj[i].add_class; details.reply_add_custom_data_class = quiltObj[i].reply_add_class; details.quiltName = quiltObj[i].quilt_name; } } })(LITHIUM.jQuery); return details } ;(function($) { try { $( window ).load(function() { syndicationIcon(); }); function syndicationIcon(){ try { var quiltObj = getQuiltDetails(); if (quiltObj.isQuilt == true) { var uids = getmessageIds(quiltObj.get_ids_class); var iconDetails = getsyndicationIconDetails(uids,""); appendSyndicationIcons(iconDetails, quiltObj.add_custom_data_class, quiltObj.reply_add_custom_data_class, quiltObj.quiltName); } }//End try block catch(err) { console.log(err); }//End catch block } }//End try block catch(err) { console.log(err); }//End catch block })(LITHIUM.jQuery); ;(function ($) { $(".a_plus").click(function () { $(this).next().toggle(); $("span", this).toggleClass("plus").toggleClass("minus") }); })(LITHIUM.jQuery); (function(){ $(document).on('click','.dot',function(){ try{ var parent = $(this).parents('.carousel'); var id = $(this).attr('id'); parent.find('.dot').removeClass('active'); $(this).addClass('active'); parent.find('.carousel__slide').removeClass('active'); parent.find('.carousel__slide').removeClass('fadIn'); $('#'+id+'-content').addClass('active'); $('#'+id+'-content').addClass('fadIn'); }catch(err){ console.log('Error In Carousal 1: ',err); } }); $(document).on('click','.carousel__controls .back',function(){ try{ var parent = $(this).parents('.carousel'); var i = parent.find('.dot.active').index() - 1; parent.find('.dot.active').removeClass('active'); if(i != 0){ var i = i - 1; } else{ var i = parent.find('.dot').length - 1; } parent.find('.dot').eq(i).addClass('active'); var id = parent.find('.dot').eq(i).attr('id'); carousel_effect(id,'left',parent); }catch(err){ console.log('Error In Carousal 2: ',err); } }); $(document).on('click','.carousel__controls .next',function(){ try{ var parent = $(this).parents('.carousel'); var i = parent.find('.dot.active').index() - 1; parent.find('.dot.active').removeClass('active'); var length = parent.find('.dot').length - 1; if(i != length){ var i = i + 1; } else{ var i = 0; } parent.find('.dot').eq(i).addClass('active'); var id = parent.find('.dot').eq(i).attr('id'); carousel_effect(id,'right',parent); }catch(err){ console.log('Error In Carousal 3: ',err); } }); function carousel_effect(id,side,parent){ try{ parent.find('.carousel__slide').removeClass('active'); parent.find('.carousel__slide').removeClass('slideInRightSmall'); parent.find('.carousel__slide').removeClass('slideInLeftSmall'); $('#'+id+'-content').addClass('active'); if(side == 'left'){ $('#'+id+'-content').addClass('slideInLeftSmall'); } else{ $('#'+id+'-content').addClass('slideInRightSmall'); } }catch(err){ console.log('Error In Carousal 4: ',err); } } })(LITHIUM.jQuery); LITHIUM.PartialRenderProxy({"limuirsComponentRenderedEvent":"LITHIUM:limuirsComponentRendered","relayEvent":"LITHIUM:partialRenderProxyRelay","listenerEvent":"LITHIUM:partialRenderProxy"}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:partialRenderProxyRelay","parameters":{"javascript.ignore_combine_and_minify":"true"}},"tokenId":"ajax","elementSelector":document,"action":"partialRenderProxyRelay","feedbackSelector":false,"url":"https://community.cisco.com/t5/forums/forumpage.liabase.basebody.partialrenderproxy:partialrenderproxyrelay?t:ac=board-id/4841-discussions-online-chat-support","ajaxErrorEventName":"LITHIUM:ajaxError","token":"XQLXjOCd2BkkFZYZsr7e4w2eKcyg__PiqKFBh6q__Xw."}); LITHIUM.Auth.API_URL = "/t5/util/authcheckpage"; LITHIUM.Auth.LOGIN_URL_TMPL = "https://community.cisco.com/plugins/common/feature/saml/doauth/post?login=true&idp=http://www.okta.com/exk14y7an41P2yBKm5d7&referer=https%3A%2F%2FREPLACE_TEXT"; LITHIUM.Auth.KEEP_ALIVE_URL = "/t5/status/blankpage?keepalive"; LITHIUM.Auth.KEEP_ALIVE_TIME = 300000; LITHIUM.Auth.CHECK_SESSION_TOKEN = 'jnZeCFqHo0fjpzOE8Lvb6YrNyo4S_yO0FLmy6Ck_x18.'; LITHIUM.AjaxSupport.useTickets = false; LITHIUM.Loader.runJsAttached(); 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