Samsung Trade-In | Exchange Phones, Watches & More

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data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/12192024/img_z_flip6_updated.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy Z Flip6 </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-samsung trade in-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:Mobile:galaxy s24 fe" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/us/smartphones/galaxy-s24-fe/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/12192024/img_galaxy_s24_fe_updated.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/12192024/img_galaxy_s24_fe_updated.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy S24 FE </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-samsung trade in-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:Mobile:galaxy tab s10 series" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/us/tablets/galaxy-tab-s10/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/12192024/img_galaxytab10_series_updated_1.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/12192024/img_galaxytab10_series_updated_1.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy Tab S10 Series </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-samsung trade in-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:Mobile:galaxy watch ultra" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/us/watches/galaxy-watch-ultra/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/12192024/img_galaxy_watch_ultra_updated.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/12192024/img_galaxy_watch_ultra_updated.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy Watch Ultra </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-samsung trade in-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:Mobile:Galaxy Buds3 Pro" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/us/mobile-audio/galaxy-buds3-pro/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/12192024/img_galaxy_buds3_pro_updated.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" 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data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/12192024/image_asset_galaxy_ai.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy AI </p> </a> </li> </ul> </div> </div> </div> </div> </li> <li class="nv00-gnb-v3__l0-menu"> <button class="nv00-gnb-v3__l0-menu-btn" role="menuitem" aria-expanded="false" aria-haspopup="true" an-tr="nv00_gnb-samsung trade in-l0-navigation2" an-ca="navigation" an-ac="gnb" an-la="TVandAudio"> TV & Audio <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-regular" href="#next-regular"></use> </svg> </button> <div class="nv00-gnb-v3__l1-menu-container"> <div class="nv00-gnb-v3__l1-menu-container-inner open"> <p class="nv00-gnb-v3__l1-menu-container-title"> TV & Audio </p> <div class="nv00-gnb-v3__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb-v3__l1-menu "> <h3 class="nv00-gnb-v3__l1-menu-btn" data-engname="TVandAudio:tvs" 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class="nv00-gnb-v3__featured-products-thumbnail-item-wrap open" role="menu"> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-samsung trade in-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:Support:Samsung Care" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/us/support/samsung-care/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/01062025/icn_Samsung_Care_v2.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/01062025/icn_Samsung_Care_v2.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Samsung Care </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-samsung trade in-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:Support:Register a Product" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/us/support/register-product/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/01062025/icn_Product_registration.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/01062025/icn_Product_registration.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Register a Product </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-samsung 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class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/us/support/contact/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/01062025/icn_Contact_us.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/01062025/icn_Contact_us.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Contact Us </p> </a> </li> </ul> </div> </div> </div> </div> </li> <li class="nv00-gnb-v3__l0-menu "> <a class="nv00-gnb-v3__l0-menu-link" an-tr="nv00_gnb-samsung trade in-l0-navigation2" an-ca="navigation" an-ac="gnb" an-la="For Business" aria-label="For Business: Open in a New Window" role="menuitem" target="_blank" href="/us/business/"> For Business <svg class="icon" focusable="false" aria-hidden="true" width="96" height="96" viewbox="0 0 96 96"> <path d="M68.873,0V54.286h-8V13.657L5.657,68.873,0,63.216,55.216,8H14.587V0Z" transform="translate(12.563 14.563)"/> </svg> </a> </li> </ul> </div> <div class="nv00-gnb-v3__utility-wrap"> <div class="nv00-gnb-v3__utility search"> <button class="nv00-gnb-v3__utility-btn gnb__search-btn-js" an-tr="nv00_gnb-samsung trade in-navigation2" an-ca="navigation" an-ac="gnb" an-la="search" aria-haspopup="true" aria-expanded="false"> <span class="hidden">Search</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#search-regular" href="#search-regular"></use> </svg> <span class="nv00-gnb-v3__utility-btn-text" placeholder="Search">Search</span> </button> </div> <div class="nv00-gnb-v3__utility cart"> <a class="nv00-gnb-v3__utility-btn js-gp-cart-btn" href="/us/web/express/cart/" an-tr="nv00_gnb-samsung trade in-gnb cart icon-navigation6" an-ca="navigation" an-ac="gnb" an-la="cart" role="button"> <span class="hidden">Cart</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#cart-regular" href="#cart-regular"></use> </svg> <span class="cart-in-number gnb-cart-count" aria-live="polite" style="display:none;"><span class="hidden">Number of Products : </span></span> </a> </div> <div class="nv00-gnb-v3__utility before-login"> <a class="nv00-gnb-v3__utility-btn mobile-only loginBtn" an-tr="nv00_gnb-samsung trade in-l0-navigation2" an-ca="navigation" an-ac="gnb" an-la="login" aria-label="Manage Account" href="javascript:;" role="button"> <span class="hidden">Sign in/Create Account</span> <svg class="icon" focusable="false" aria-hidden="true" width="96" height="96" viewbox="0 0 96 96"> <path 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href="https://account.samsung.com/membership/contents/profile/profile-gate" role="button" aria-label="Go to the another page" an-tr="gnb-account, cart-samsung trade in-account-account" an-ca="account" an-ac="gnb" an-la="user name"> <span class="hidden">Open My Menu</span> <span class="account-icon js-gnb-afterlogin-no-image"> <svg class="icon" focusable="false" aria-hidden="true" width="96" height="96" viewbox="0 0 96 96"> <path d="M48,51.5c16.521,0,30.5,13.82,30.5,29.555h0V89A3.5,3.5,0,0,1,75,92.5H21A3.5,3.5,0,0,1,17.5,89h0V81.055C17.5,65.32,31.479,51.5,48,51.5Zm0,5c-13.772,0-25.5,11.595-25.5,24.555h0V87.5h51V81.055c0-12.831-11.494-24.323-25.087-24.552h0Zm0-53A20.5,20.5,0,1,1,27.5,24,20.5,20.5,0,0,1,48,3.5Zm0,5A15.5,15.5,0,1,0,63.5,24,15.5,15.5,0,0,0,48,8.5Z" transform="translate(-0.5 0.5)"/> </svg> </span> <div class="image js-gnb-afterlogin-image"> <img class="image__main" src="" alt="alternative-text" role="img" data-comp-name="image"/> </div> </a> <ul class="nv00-gnb-v3__utility-user-menu-list" role="menu"> <li class="nv00-gnb-v3__utility-user-menu user desktop-only" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link js-user-name" href="https://account.samsung.com/membership/contents/profile/profile-gate" role="menuitem" aria-label="Go to the another page" an-tr="gnb-account, cart-samsung trade in-account-account" an-ca="account" an-ac="gnb" an-la="user name"> <span class="account-icon js-gnb-afterlogin-no-image"> <svg class="icon" focusable="false" aria-hidden="true" width="96" height="96" viewbox="0 0 96 96"> <path d="M48,51.5c16.521,0,30.5,13.82,30.5,29.555h0V89A3.5,3.5,0,0,1,75,92.5H21A3.5,3.5,0,0,1,17.5,89h0V81.055C17.5,65.32,31.479,51.5,48,51.5Zm0,5c-13.772,0-25.5,11.595-25.5,24.555h0V87.5h51V81.055c0-12.831-11.494-24.323-25.087-24.552h0Zm0-53A20.5,20.5,0,1,1,27.5,24,20.5,20.5,0,0,1,48,3.5Zm0,5A15.5,15.5,0,1,0,63.5,24,15.5,15.5,0,0,0,48,8.5Z" transform="translate(-0.5 0.5)"/> </svg> </span> <div class="image js-gnb-afterlogin-image"> <img class="image__main" src="" alt="alternative-text" role="img" data-comp-name="image"/> </div> <p class="user-name"></p> </a> </li> <li class="nv00-gnb-v3__utility-user-menu" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link" an-tr="nv00_gnb-samsung trade in-account-account" an-ca="account" an-ac="gnb" an-la="my orders" aria-label="my orders" href="https://www.samsung.com/us/web/my-orders/">My Orders</a> </li> <li class="nv00-gnb-v3__utility-user-menu" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link" an-tr="nv00_gnb-samsung trade in-account-account" an-ca="account" an-ac="gnb" an-la="my page and products" aria-label="my page and products" href="https://www.samsung.com/us/support/account/products/">My Page & Products</a> </li> <li class="nv00-gnb-v3__utility-user-menu" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link" an-tr="nv00_gnb-samsung trade in-account-account" an-ca="account" an-ac="gnb" an-la="my rewards" aria-label="my rewards" href="https://www.samsung.com/us/web/account/my-rewards/">My Rewards</a> </li> <li class="nv00-gnb-v3__utility-user-menu" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link" an-tr="nv00_gnb-samsung trade in-account-account" an-ca="account" an-ac="gnb" an-la="product registration" aria-label="product registration" href="https://www.samsung.com/us/support/register/">Product Registration</a> </li> <li class="nv00-gnb-v3__utility-user-menu" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link" an-tr="nv00_gnb-samsung trade in-account-account" an-ca="account" an-ac="gnb" an-la="samsung account" aria-label="samsung account" href="https://v3.account.samsung.com/dashboard/">Samsung Account</a> </li> <li class="nv00-gnb-v3__utility-user-menu"> <a class="nv00-gnb-v3__utility-user-menu-link logoutBtn" an-tr="nv00_gnb-samsung trade in-account-account" href="javascript:;" an-ca="account" an-ac="gnb" an-la="logout" aria-label="logout" role="menuitem">Log Out</a> </li> </ul> </div> <div class="nv00-gnb-v3__utility hamburger"> <button class="nv00-gnb-v3__utility-btn" an-tr="nv00_gnb-samsung trade in-gnb open / close-navigation2" an-ca="navigation" an-ac="gnb" an-la="gnb:open" aria-expanded="false" aria-haspopup="true"> <span class="hidden">Navigation</span> <svg class="icon" focusable="false" aria-hidden="true" width="96" height="96" viewbox="0 0 96 96"> <path d="M0,57V52H70v5ZM0,31V26H70v5ZM0,5V0H70V5Z" transform="translate(13 20)"/> </svg> </button> </div> </div> <div class="nv00-gnb-v3__inner-wrap-looping--end" tabindex="0"></div> </div> </div> <div class="nv00-gnb-v3__dim-wrap" aria-hidden="true"></div> <form id="signInForm" name="signInForm" method="get" action="https://account.samsung.com/accounts/v1/samsung_com_us/signInGate"> <input type="hidden" name="response_type" id="response_type" value=""/> <input type="hidden" name="client_id" value="kv5di1wr19"/> <input type="hidden" name="locale" id="locale" value=""/> <input 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name="languageCode" value="en"/> <input type="hidden" name="goBackURL" id="findGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> </form>  <form id="accountModifyForm" name="accountModifyForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="ModifyUserInfo"/> <input type="hidden" name="serviceID" value="kv5di1wr19"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="US"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="goBackURL" id="accountModifyGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> </form> <form id="textForm" name="textForm"> <input type="hidden" name="productCountText" id="productCountText" value="Number of Products"/> </form> <input type="hidden" name="domain" id="domain" value="www.samsung.com"/> <input type="hidden" name="useLogin" id="useLogin" value="Y"/> <input type="hidden" name="useStore" id="useStore" value="Y"/> <input type="hidden" name="storeDomain" id="storeDomain" value="https://www.samsung.com/us/api"/> <input type="hidden" name="hybrisApiJson" id="hybrisApiJson"/> <input type="hidden" name="addToCartPostYn" id="addToCartPostYn"/> <input type="hidden" name="tokocommercewebservicesYn" id="tokocommercewebservicesYn"/> <input type="hidden" name="useNewAddToCartApi" id="useNewAddToCartApi"/> <input type="hidden" name="loginLinkURL" id="loginLinkURL" value="https://account.samsung.com/accounts/v1/samsung_com_us/signInGate"/> <input type="hidden" name="logoutURL" id="logoutURL" value="https://account.samsung.com/accounts/v1/samsung_com_us/signOutGate"/> <input type="hidden" name="updateProfileURL" id="updateProfileURL"/> <input type="hidden" name="isLoginWithNoStore" id="isLoginWithNoStore"/> <input type="hidden" name="countryCode" id="countryCode" value="US"/> <input type="hidden" name="languageCode" id="languageCode" value="en"/> <input type="hidden" name="loginAccountServiceId" id="loginAccountServiceId" value="kv5di1wr19"/> <input type="hidden" name="emailActivationURL" id="emailActivationURL" value="/aemapi/v6/data-login/emailActivationURL.us.json"/> <input type="hidden" name="shopIntegrationFlag" id="shopIntegrationFlag" value="GPv2"/> <input type="hidden" name="tieredPriceUseYn" id="tieredPriceUseYn"/> <input type="hidden" name="mySamsungRewardsTierType" id="mySamsungRewardsTierType"/> <input type="hidden" name="newMyRewardCurrencyConv" id="newMyRewardCurrencyConv"/> <input type="hidden" name="countryIsoCode" id="countryIsoCode" value="USA"/> <input type="hidden" name="loginValidateYnForGPv2" id="loginValidateYnForGPv2" value=""/> <div class="nv00-gnb-v3__layer-popup-wrap"> <div class="nv00-gnb-v3__layer-popup-looping--start" tabindex="0"></div> <div class="layer-popup gnb-layer_popup-js" id="layerEmptyCart"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#info-regular" href="#info-regular"></use> </svg> <p class="layer-popup__desc information-text">Your cart is empty.</p> <div class="layer-popup__cta-wrap"> <button class="cta cta--contained cta--black gnb-js-layer-close" an-tr="nv00_gnb-samsung trade in-cart popup-other_interaction" an-ca="other interaction" an-ac="cart is empty:OK" an-la="cart is empty:OK" aria-label="Accessibility Text" onclick="window.sg.components.nv00GnbV3.closeLayerPopup(this);"> OK </button> </div> <button class="layer-popup__close"> <span class="hidden">Layer Popup Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="layer-popup gnb-layer_popup-js" id="layerInsufficientStock"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#info-regular" href="#info-regular"></use> </svg> <p class="layer-popup__desc information-text">Sorry, there is 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an-ca="search" an-ac="gnb search" an-la="close"> <span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#cancel-close-regular" href="#cancel-close-regular"></use> </svg> </button> </div> <div class="srd19-gnb-search__dimmed"></div> <div class="srd19-gnb-search__looping--end" tabindex="0"></div> </section>  <div id="content" role="main"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="nv-g-sticky-navigation aem-GridColumn aem-GridColumn--default--12"> <div class="sticky-navigation"> <div class="sticky-navigation-text sticky-navigation-text--width-1440 sticky-navigation-text--desktop-align-left sticky-navigation-text--mobile-button-position-top sticky-navigation-text--component-theme-white sticky-navigation-text--navigation-theme-normal sticky-navigation-text--use-sticky "> <div class="sticky-navigation-text__wrap"> <div class="sticky-navigation-text__header"> <div class="sticky-navigation-text__header-inner"> <div class="sticky-navigation-text__home"> <a class="sticky-navigation-text__logo-link" target="_self" an-tr="nv08_sticky navigation-samsung trade in-image-logo" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:samsung trade in"> <strong class="sticky-navigation-text__title"> <img src="//images.samsung.com/is/image/samsung/assets/us/trade-in/010622/trade_in_lnb_logo_212x43_dt.png?$LazyLoad_Home_Main_PNG$" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/trade-in/010622/trade_in_lnb_logo_212x43_dt.png?$LazyLoad_Home_Main_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/trade-in/010622/trade_in_lnb_logo_312x64_mo.png?$LazyLoad_Home_Main_PNG$" class="sticky-navigation-text__logo basic responsive-img" alt="Samsung Trade In" data-aem-asset-id=""/> </strong> </a> </div> <strong class="sticky-navigation-text__current contrast-target"></strong> <button type="button" class="sticky-navigation-text__toggle" aria-expanded="false"> <span class="hidden"><strong class="sticky-navigation-text__current"></strong>Menu</span> <svg class="icon" focusable="false"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#open-down-bold"></use> </svg> </button> </div> </div> <div class="sticky-navigation-text__mobile-wrap"> <div class="sticky-navigation-text__mobile-container"> <div class="sticky-navigation-text__body"> <ul class="sticky-navigation-text__list contrast-target" role="menubar"> <li class="sticky-navigation-text__item" role="presentation"> <a href="#how-it-works" class="sticky-navigation-text__link" aria-label="How it works" role="menuitem" an-tr="nv08_sticky navigation-Samsung Trade In-text-navi" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:how it works"> <strong class="sticky-navigation-text__link-text">How it works</strong> </a> </li> <li class="sticky-navigation-text__item" role="presentation"> <a href="#faqs" class="sticky-navigation-text__link" aria-label="FAQs" role="menuitem" an-tr="nv08_sticky navigation-Samsung Trade In-text-navi" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:faqs"> <strong class="sticky-navigation-text__link-text">FAQs</strong> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="of-g-usp-banner aem-GridColumn aem-GridColumn--default--12"> <section class="usp-banner usp-banner--bg-blue"> <div class="usp-banner__wrap swiper-container basic-swiper" data-swiper-option='{ "slidesPerView": 1, "autoHeight": false, "loop": false, "centeredSlides": true, "componentEl":".usp-banner", "followFinger": false, "offTxtAccesibility": true }'> <div class="swiper-wrapper"> <div class="usp-banner__contents swiper-slide"> <div class="usp-banner__contents-inner"> <div class="usp-banner__headline"> <h2 class="usp-banner__title"> Join the New Galaxy Club for guaranteed annual upgrades. </h2> </div> <div class="usp-banner__desc" data-an-headline-text="join the new galaxy club for guaranteed annual upgrades"> <p><a title="learn more" href="https://www.samsung.com/us/smartphones/new-galaxy-club/">Learn more ></a><br /> </p> </div> </div> </div> </div> </div> </section> </div> <div class="cm-g-half-teaser-list aem-GridColumn aem-GridColumn--default--12"> <section class="half-teaser-list padding-top--48 padding-bottom--48 bg-white text-color--black desktop-layout--image-left" id="discover-your-trade-in-value"> <div class="half-teaser-list__inner"> <div class="half-teaser-list__head-text"> <h2 class="half-teaser-list__head-title text-size-medium"> Trade up and save instantly </h2> <div class="half-teaser-list__head-description"><p style="font-size: 18.0px;">Get up to $900 trade-in credit<sup>15</sup> when you switch to Galaxy S25 Ultra.</p> </div> </div> <div class="half-teaser-list__content swiper-container basic-swiper" data-swiper-option='{ "viewMode":"mobile", "keepWrapper":true, "slidesPerView":"1", "pagination":true, "componentEl":".half-teaser-list"}'> <div class="swiper-wrapper"> <div class="half-teaser-list__item swiper-slide half-teaser-list__item--active" style="order:1;" data-type-headline="Never wait for a rebate" an-tr="co15_half teaser list-samsung trade in-image-indication" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:explore1"> <div class="half-teaser-list__text"> <div class="half-teaser-list__text-inner"> <div class="half-teaser-list__title-wrap"> <span class="half-teaser-list__number">01</span> <div class="half-teaser-list__title"> <span class="half-teaser-list__title-link">Never wait for a rebate</span> </div> </div> <div class="half-teaser-list__description"> <div class="half-teaser-list__description-text">Trade-in credit is applied automatically, so you see your savings at checkout.</div> </div> </div> </div> <div class="half-teaser-list__image-wrap"> <div class="half-teaser-list__image"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-aem-asset-id="" loading="lazy" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-CO15-01Neverwaitforarebate-DT.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-CO15-01Neverwaitforarebate-MO.jpg?$LazyLoad_Home_JPG$" alt="Two hands holding models of the Samsung Galaxy Z Fold6 in black and pink."/> <img class="image__main lazy-load responsive-img" data-aem-asset-id="" loading="lazy" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-CO15-01Neverwaitforarebate-DT.jpg?$684_684_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-CO15-01Neverwaitforarebate-MO.jpg?$624_624_JPG$" alt="Two hands holding models of the Samsung Galaxy Z Fold6 in black and pink."/> </div> </div> </div> </div> <div class="half-teaser-list__item swiper-slide" style="order:2;" data-type-headline="Smartphones, TVs, watches and more" an-tr="co15_half teaser list-samsung trade in-image-indication" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:explore2"> <div class="half-teaser-list__text"> <div class="half-teaser-list__text-inner"> <div class="half-teaser-list__title-wrap"> <span class="half-teaser-list__number">02</span> <div class="half-teaser-list__title"> <span class="half-teaser-list__title-link">Smartphones, TVs, watches and more</span> </div> </div> <div class="half-teaser-list__description"> <div class="half-teaser-list__description-text">Think big. We take smartphones, tablets, watches, buds and even TVs.</div> </div> </div> </div> <div class="half-teaser-list__image-wrap"> <div class="half-teaser-list__image"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-aem-asset-id="" loading="lazy" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/01-HalfTeaser-02-smartphonestvs-D.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/01-HalfTeaser-02-smartphonestvs-MO.png?$LazyLoad_Home_PNG$" alt="A Samsung Frame television hanging on a wall, showing the artwork of the Girl with the Pearl Earring."/> <img class="image__main lazy-load responsive-img" data-aem-asset-id="" loading="lazy" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/01-HalfTeaser-02-smartphonestvs-D.png?$684_684_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/01-HalfTeaser-02-smartphonestvs-MO.png?$624_624_PNG$" alt="A Samsung Frame television hanging on a wall, showing the artwork of the Girl with the Pearl Earring."/> </div> </div> </div> </div> <div class="half-teaser-list__item swiper-slide" style="order:3;" data-type-headline="Cracked screen? No problem." an-tr="co15_half teaser list-samsung trade in-image-indication" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:explore3"> <div class="half-teaser-list__text"> <div class="half-teaser-list__text-inner"> <div class="half-teaser-list__title-wrap"> <span class="half-teaser-list__number">03</span> <div class="half-teaser-list__title"> <span class="half-teaser-list__title-link">Cracked screen? No problem.</span> </div> </div> <div class="half-teaser-list__description"> <div class="half-teaser-list__description-text">Don't throw it away. Samsung offers credit for gear that has seen better days.</div> </div> </div> </div> <div class="half-teaser-list__image-wrap"> <div class="half-teaser-list__image"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-aem-asset-id="" loading="lazy" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/01-HalfTeaser-03-crackedscreen-D.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/01-HalfTeaser-03-crackedscreen-MO.png?$LazyLoad_Home_PNG$" alt="A Samsung Galaxy smartphone covered with sand with visible scratches across the screen."/> <img class="image__main lazy-load responsive-img" data-aem-asset-id="" loading="lazy" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/01-HalfTeaser-03-crackedscreen-D.png?$684_684_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/01-HalfTeaser-03-crackedscreen-MO.png?$624_624_PNG$" alt="A Samsung Galaxy smartphone covered with sand with visible scratches across the screen."/> </div> </div> </div> </div> <div class="half-teaser-list__item swiper-slide" style="order:4;" data-type-headline="Get credit for non-Samsung products" an-tr="co15_half teaser list-samsung trade in-image-indication" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:explore4"> <div class="half-teaser-list__text"> <div class="half-teaser-list__text-inner"> <div class="half-teaser-list__title-wrap"> <span class="half-teaser-list__number">04</span> <div class="half-teaser-list__title"> <span class="half-teaser-list__title-link">Get credit for non-Samsung products</span> </div> </div> <div class="half-teaser-list__description"> <div class="half-teaser-list__description-text">We make switching simple by accepting a wide range of products for trade in.</div> </div> </div> </div> <div class="half-teaser-list__image-wrap"> <div class="half-teaser-list__image"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-aem-asset-id="" loading="lazy" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/011925/01-HalfTeaser-04-nonsamsungproducts-DT.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/011925/01-HalfTeaser-04-nonsamsungproducts-Mo.jpg?$LazyLoad_Home_JPG$" alt="A photo of two generic non-branded smartphones, photographed side-by-side."/> <img class="image__main lazy-load responsive-img" data-aem-asset-id="" loading="lazy" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/011925/01-HalfTeaser-04-nonsamsungproducts-DT.jpg?$684_684_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/011925/01-HalfTeaser-04-nonsamsungproducts-Mo.jpg?$624_624_JPG$" alt="A photo of two generic non-branded smartphones, photographed side-by-side."/> </div> </div> </div> </div> <div class="half-teaser-list__item swiper-slide" style="order:5;" data-type-headline="Need help with your trade-in?" an-tr="co15_half teaser list-samsung trade in-image-indication" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:explore5"> <div class="half-teaser-list__text"> <div class="half-teaser-list__text-inner"> <div class="half-teaser-list__title-wrap"> <span class="half-teaser-list__number">05</span> <div class="half-teaser-list__title"> <span class="half-teaser-list__title-link">Need help with your trade-in?</span> </div> </div> <div class="half-teaser-list__description"> <div class="half-teaser-list__description-text">Chat with a pro about trading in online.</div> </div> </div> </div> <div class="half-teaser-list__image-wrap"> <div class="half-teaser-list__image"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-aem-asset-id="" loading="lazy" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/01-HalfTeaser-05-needhelp-D.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/01-HalfTeaser-05-needhelp-MO.png?$LazyLoad_Home_PNG$" alt="A photo of a Samsung Care+ expert smiling for the camera."/> <img class="image__main lazy-load responsive-img" data-aem-asset-id="" loading="lazy" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/01-HalfTeaser-05-needhelp-D.png?$684_684_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/01-HalfTeaser-05-needhelp-MO.png?$624_624_PNG$" alt="A photo of a Samsung Care+ expert smiling for the camera."/> </div> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": false}'> <div class="indicator-wrap"> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay="" an-tr="co15_half teaser list-samsung trade in-image-indication" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:1"> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> </span> </button> <button class="indicator__item" role="tab" data-indicator-delay="" an-tr="co15_half teaser list-samsung trade in-image-indication" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:2"> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> </span> </button> <button class="indicator__item" role="tab" data-indicator-delay="" an-tr="co15_half teaser list-samsung trade in-image-indication" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:3"> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> </span> </button> <button class="indicator__item" role="tab" data-indicator-delay="" an-tr="co15_half teaser list-samsung trade in-image-indication" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:4"> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> </span> </button> <button class="indicator__item" role="tab" data-indicator-delay="" an-tr="co15_half teaser list-samsung trade in-image-indication" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:5"> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> </span> </button> </div> </div> </div> </div> </div> </div> </section></div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock bg-white text-center text-mo-center " id="how-it-works"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">See how it works</h2> </div> </div> </div> <div class="of-g-feature-benefit-card aem-GridColumn aem-GridColumn--default--12"> <div class="feature-benefit-card bg-white feature-benefit-card--desktop-layout-4 desktop-text-align--left mobile-text-align--left feature-benefit-card--use-mouseover-interaction feature-benefit-card--mobile-swiper"> <div class="feature-benefit-card__swiper swiper-container basic-swiper" data-swiper-option='{ "componentEl":".feature-benefit-card__swiper", "keepWrapper": true, "breakpoints": { "1": { "slidesPerView":1 }, "768": { "slidesPerView":4 } }, "autoHeight":false, "pagination":true, "offTxtAccesibility":true}'> <button type="button" class="swiper-button-prev" an-tr="ft16_feature benefit card-samsung trade in-arrow-indication" an-ca="indication" an-ac="carousel" an-la="feature benefit card:carousel:arrow:left"> <span class="hidden">Previous</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#previous-regular" href="#previous-regular"></use> </svg> </button> <div class="feature-benefit-card__card-wrap swiper-wrapper"> <div class="feature-benefit-card__card swiper-slide" data-tagging='{ "an-tr":"ft16_feature benefit card-samsung trade in-index-indication", "an-ca":"indication", "an-ac":"carousel", "an-la":"carousel:index:1" }'> <div class="feature-benefit-card__card-inner feature-benefit-card__card--contents-type-image text-color--white"> <div class="feature-benefit-card__card-inner-bg" style="background:#FFFFFF"></div> <div class="feature-benefit-card__text-wrap"> <div class="feature-benefit-card__text-wrap-inner"> <div class="feature-benefit-card__text-wrap-area"> <div class="feature-benefit-card__eyebrow-text">Step 1</div> <h3 class="feature-benefit-card__title">Shop</h3> <div class="feature-benefit-card__description">Choose a new Samsung device, appliance, or TV, then select your trade-in item to see your instant trade-in credit.</div> </div> </div> </div> <div class="feature-benefit-card__figure"> <div class="image"> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/04-seehowitworks-01-Shop-D.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/04-seehowitworks-01-Shop-Mo.png?$LazyLoad_Home_PNG$" alt="A photo of a Samsung front-loading washing machine in the middle of a wash cycle." data-aem-asset-id="" role="img" class="image__preview lazy-load responsive-img"/> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/04-seehowitworks-01-Shop-D.png?$330_N_PNG_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/04-seehowitworks-01-Shop-Mo.png?$312_N_PNG_PNG$" alt="A photo of a Samsung front-loading washing machine in the middle of a wash cycle." data-aem-asset-id="" role="img" class="image__main lazy-load responsive-img"/> </div> </div> </div> </div> <div class="feature-benefit-card__card swiper-slide" data-tagging='{ "an-tr":"ft16_feature benefit card-samsung trade in-index-indication", "an-ca":"indication", "an-ac":"carousel", "an-la":"carousel:index:2" }'> <div class="feature-benefit-card__card-inner feature-benefit-card__card--contents-type-image text-color--white"> <div class="feature-benefit-card__card-inner-bg" style="background:#FFFFFF"></div> <div class="feature-benefit-card__text-wrap"> <div class="feature-benefit-card__text-wrap-inner"> <div class="feature-benefit-card__text-wrap-area"> <div class="feature-benefit-card__eyebrow-text">Step 2</div> <h3 class="feature-benefit-card__title">Prep</h3> <div class="feature-benefit-card__description">Get your trade-in device ready by transferring data, performing a factory reset, and disabling anti-theft protection.</div> </div> </div> </div> <div class="feature-benefit-card__figure"> <div class="image"> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/04-seehowitworks-02-Prep-D.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/04-seehowitworks-02-Prep-Mo.png?$LazyLoad_Home_PNG$" alt="A person using their Samsung Galaxy smartphone gets it ready to be sent in for trade-in." data-aem-asset-id="" role="img" class="image__preview lazy-load responsive-img"/> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/04-seehowitworks-02-Prep-D.png?$330_N_PNG_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/04-seehowitworks-02-Prep-Mo.png?$312_N_PNG_PNG$" alt="A person using their Samsung Galaxy smartphone gets it ready to be sent in for trade-in." data-aem-asset-id="" role="img" class="image__main lazy-load responsive-img"/> </div> </div> </div> </div> <div class="feature-benefit-card__card swiper-slide" data-tagging='{ "an-tr":"ft16_feature benefit card-samsung trade in-index-indication", "an-ca":"indication", "an-ac":"carousel", "an-la":"carousel:index:3" }'> <div class="feature-benefit-card__card-inner feature-benefit-card__card--contents-type-image text-color--white"> <div class="feature-benefit-card__card-inner-bg" style="background:#FFFFFF"></div> <div class="feature-benefit-card__text-wrap"> <div class="feature-benefit-card__text-wrap-inner"> <div class="feature-benefit-card__text-wrap-area"> <div class="feature-benefit-card__eyebrow-text">Step 3</div> <h3 class="feature-benefit-card__title">Ship</h3> <div class="feature-benefit-card__description">Pack and ship your trade-in item within your required timeline. Select items will be picked up for you by a moving company. Find instructions on the FAQ, My Orders page, or Trade-In Welcome Email.</div> </div> </div> </div> <div class="feature-benefit-card__figure"> <div class="image"> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/04-seehowitworks-03-Ship-D.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/04-seehowitworks-03-Ship-Mo.png?$LazyLoad_Home_PNG$" alt="A person applies a shipping label to a cardboard box." data-aem-asset-id="" role="img" class="image__preview lazy-load responsive-img"/> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/04-seehowitworks-03-Ship-D.png?$330_N_PNG_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/04-seehowitworks-03-Ship-Mo.png?$312_N_PNG_PNG$" alt="A person applies a shipping label to a cardboard box." data-aem-asset-id="" role="img" class="image__main lazy-load responsive-img"/> </div> </div> </div> </div> <div class="feature-benefit-card__card swiper-slide" data-tagging='{ "an-tr":"ft16_feature benefit card-samsung trade in-index-indication", "an-ca":"indication", "an-ac":"carousel", "an-la":"carousel:index:4" }'> <div class="feature-benefit-card__card-inner feature-benefit-card__card--contents-type-image text-color--white"> <div class="feature-benefit-card__card-inner-bg" style="background:#FFFFFF"></div> <div class="feature-benefit-card__text-wrap"> <div class="feature-benefit-card__text-wrap-inner"> <div class="feature-benefit-card__text-wrap-area"> <div class="feature-benefit-card__eyebrow-text">Step 4</div> <h3 class="feature-benefit-card__title">Review & Finalize</h3> <div class="feature-benefit-card__description">You'll receive email updates when we inspect and accept your trade-in item. If necessary, Samsung will return it free upon request.</div> </div> </div> </div> <div class="feature-benefit-card__figure"> <div class="image"> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/04-seehowitworks-04-Review-D.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/04-seehowitworks-04-Review-Mo.png?$LazyLoad_Home_PNG$" alt="A person with a Samsung laptop computer tucked under their arm as they walk." data-aem-asset-id="" role="img" class="image__preview lazy-load responsive-img"/> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/04-seehowitworks-04-Review-D.png?$330_N_PNG_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/partnership/m/04-seehowitworks-04-Review-Mo.png?$312_N_PNG_PNG$" alt="A person with a Samsung laptop computer tucked under their arm as they walk." data-aem-asset-id="" role="img" class="image__main lazy-load responsive-img"/> </div> </div> </div> </div> </div> <button type="button" class="swiper-button-next" an-tr="ft16_feature benefit card-samsung trade in-arrow-indication" an-ca="indication" an-ac="carousel" an-la="feature benefit card:carousel:arrow:right"> <span class="hidden">Next</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-regular" href="#next-regular"></use> </svg> </button> <div class="indicator dot-indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": false }'> <div class="indicator-wrap"> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay="" an-tr="ft16_feature benefit card-samsung trade in-index-indication" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock bg-white text-center text-mo-center " id="trade-in-offers"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Maximize your upgrade</h2> </div> </div> </div> <div class="ho-g-home-kv-carousel aem-GridColumn aem-GridColumn--default--12"> <section id="overview" class="home-kv-carousel home-kv-carousel--height-medium" data-contents-motion-delay="0.5"> <div class="home-kv-carousel__container"> <button tabindex="-1" type="button" class="swiper-autoplay-stop-btn"> <span class="hidden">Stop automatic slide show</span> </button> <div class="home-kv-carousel__wrapper"> <div class="home-kv-carousel__slide bg-white" id="home-kv-carousel-slide-1" role="tabpanel" an-tr="hd01_home kv carousel-Samsung Trade In-image-swipe" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:kv1"> <div class="home-kv-carousel__slide-inner home-kv-carousel__slide-inner--clickable-state"> <div class="home-kv-carousel__text-wrap text-color--black home-kv-carousel__text-wrap--desktop-middle-left home-kv-carousel__text-wrap--mobile-top-center "> <p class="home-kv-carousel__eyebrow-text">New</p> <h2 class="home-kv-carousel__headline" data-desktop-headline-text="Outsmart your old phone" data-mobile-headline-text="Outsmart your old&nbsp;phone"></h2> <p class="home-kv-carousel__desc" data-desktop-description="Enjoy up to $700 instant trade-in credit<sup>15</sup> with Galaxy S25+ and tab into<br/>AI that keeps you organized, on track and wellness-ready. " data-mobile-description="Enjoy up to $700 instant trade-in credit<sup>θ</sup> with Galaxy S25+ and tab into AI that keeps you organized, on track and wellness-ready. "></p> <div class="home-kv-carousel__cta-wrap"> <a class="cta cta--contained cta--black cta-kv-display-on url-to-kv" href="/us/smartphones/galaxy-s25/buy/" aria-label="Buy now" an-tr="hd01_home kv carousel-Samsung Trade In-cta-kv" an-ca="content click" an-ac="feature" an-la="outsmart your old phone:buy now"> Buy now </a> </div> </div> <button class="home-kv-carousel__clickable-state"></button> <div class="home-kv-carousel__background-media-wrap"> <figure class="first-image"> <picture> <source media="(max-width:767px)" srcset="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-HD01-Carousel1-GalaxyS25-Mo.jpg?imwidth=360, //images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-HD01-Carousel1-GalaxyS25-Mo.jpg?imwidth=720 1.5x"/> <source media="(min-width:768px) and (max-width:1365px)" srcset="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-HD01-Carousel1-GalaxyS25-DT.jpg?imwidth=768, //images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-HD01-Carousel1-GalaxyS25-DT.jpg?imwidth=1536 1.5x"/> <source media="(min-width:1366px)" srcset="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-HD01-Carousel1-GalaxyS25-DT.jpg?imwidth=1366, //images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-HD01-Carousel1-GalaxyS25-DT.jpg?imwidth=2560 1.5x"/> <img src="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-HD01-Carousel1-GalaxyS25-DT.jpg?imwidth=1366" data-desktop-alt="Two Samsung Galaxy devices, one face down and one face up" data-mobile-alt="Galaxy Book5 Pro" data-target-width="" data-aem-asset-id=""/> </picture> </figure> </div> </div> </div> <div class="home-kv-carousel__slide bg-white" id="home-kv-carousel-slide-2" role="tabpanel" an-tr="hd01_home kv carousel-Samsung Trade In-image-swipe" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:kv2"> <div class="home-kv-carousel__slide-inner home-kv-carousel__slide-inner--clickable-state"> <div class="home-kv-carousel__text-wrap text-color--white home-kv-carousel__text-wrap--desktop-middle-left home-kv-carousel__text-wrap--mobile-top-center "> <p class="home-kv-carousel__eyebrow-text">New</p> <h1 class="home-kv-carousel__headline" data-desktop-headline-text="Upgrade to accelerated&nbsp;AI" data-mobile-headline-text="Upgrade to accelerated&nbsp;AI"></h1> <p class="home-kv-carousel__desc" data-desktop-description="Save up to $500 with trade-in credit toward the new Galaxy Book5 Pro or $300 guaranteed trade-in credit with any PC trade-in.<sup>θ<sup>" data-mobile-description="Save up to $500 with trade-in credit toward the new Galaxy Book5 Pro or $300 guaranteed trade-in credit with any PC trade-in.<sup>θ<sup>"></p> <div class="home-kv-carousel__cta-wrap"> <a class="cta cta--contained cta--white cta-kv-display-on" href="/us/computing/galaxy-books/galaxy-book5-series/buy/galaxy-book5-pro-16-intel-core-ultra-7-1tb-gray-np960xha-kg3us/" aria-label="Buy now" an-tr="hd01_home kv carousel-Samsung Trade In-cta-kv" an-ca="content click" an-ac="feature" an-la="upgrade to accelerated ai:buy now"> Buy now </a> </div> <div class="home-kv-carousel__cta-wrap-hidden" aria-hidden="true" tabindex="-1"> </div> </div> <button class="home-kv-carousel__clickable-state"></button> <div class="home-kv-carousel__background-media-wrap"> <div class="image-v2 lazy-load-man"> <img class="image-v2__preview" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-HD01-Carousel2-GB5-Mo.jpg?$LazyLoad_Home_JPG$" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-HD01-Carousel2-GB5-DT.jpg?$LazyLoad_Home_JPG$" data-desktop-alt="Upgrade to accelerated AI" data-mobile-alt="Upgrade to accelerated AI" role="img"/> <img class="image-v2__main" data-desktop-alt="Upgrade to accelerated AI" data-mobile-alt="Upgrade to accelerated AI" data-360w1x-src="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-HD01-Carousel2-GB5-Mo.jpg?imwidth=360" data-360w2x-src="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-HD01-Carousel2-GB5-Mo.jpg?imwidth=720" data-768w1x-src="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-HD01-Carousel2-GB5-DT.jpg?imwidth=768" data-768w2x-src="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-HD01-Carousel2-GB5-DT.jpg?imwidth=1536" data-1366w1x-src="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-HD01-Carousel2-GB5-DT.jpg?imwidth=1366" data-1366w2x-src="//images.samsung.com/is/image/samsung/assets/us/2501/home/trade-in/01202025/CX-Tradein-HD01-Carousel2-GB5-DT.jpg?imwidth=2560" role="img" data-aem-asset-id=""/> </div> </div> </div> </div> <div class="home-kv-carousel__slide bg-white" id="home-kv-carousel-slide-3" role="tabpanel" an-tr="hd01_home kv carousel-Samsung Trade In-image-swipe" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:kv3"> <div class="home-kv-carousel__slide-inner"> <div class="home-kv-carousel__text-wrap text-color--black home-kv-carousel__text-wrap--desktop-middle-left home-kv-carousel__text-wrap--mobile-top-center "> <p class="home-kv-carousel__eyebrow-text">Trade-In Recycling Program</p> <h2 class="home-kv-carousel__headline" data-desktop-headline-text="It pays to recycle: Trade-In and save up to $200" data-mobile-headline-text="It pays to recycle: Trade-In and save up to $200"></h2> <p class="home-kv-carousel__desc" data-desktop-description="We'll deliver your new TV and responsibly recycle your old TV for you.<sup>S</sup>" data-mobile-description="We'll deliver your new TV and responsibly recycle your old TV for you.<sup>S</sup>"></p> <div class="home-kv-carousel__cta-wrap"> <a class="cta cta--contained cta--black" href="/us/televisions-home-theater/tvs/all-tvs/?offers=Trade-in+Credit" aria-label="Shop Now" an-tr="hd01_home kv carousel-Samsung Trade In-cta-kv" an-ca="content click" an-ac="feature" an-la="it pays to recycle trade in and save up to 200:shop now"> Shop Now </a> </div> </div> <div class="home-kv-carousel__background-media-wrap"> <div class="image-v2 lazy-load-man"> <img class="image-v2__preview" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/tvs/11202024/SDSAC-8417-QN90D-HP-Hero-Carousel-MB-720x1080.jpg?$LazyLoad_Home_JPG$" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/tvs/11202024/SDSAC-8417-QN90D-HP-Hero-Carousel-DT-1440x640.jpg?$LazyLoad_Home_JPG$" data-desktop-alt="A Samsung NEO QLED television" data-mobile-alt="A Samsung NEO QLED television" role="img"/> <img class="image-v2__main" data-desktop-alt="A Samsung NEO QLED television" data-mobile-alt="A Samsung NEO QLED television" data-360w1x-src="//images.samsung.com/is/image/samsung/assets/us/tvs/11202024/SDSAC-8417-QN90D-HP-Hero-Carousel-MB-720x1080.jpg?imwidth=360" data-360w2x-src="//images.samsung.com/is/image/samsung/assets/us/tvs/11202024/SDSAC-8417-QN90D-HP-Hero-Carousel-MB-720x1080.jpg?imwidth=720" data-768w1x-src="//images.samsung.com/is/image/samsung/assets/us/tvs/11202024/SDSAC-8417-QN90D-HP-Hero-Carousel-DT-1440x640.jpg?imwidth=768" data-768w2x-src="//images.samsung.com/is/image/samsung/assets/us/tvs/11202024/SDSAC-8417-QN90D-HP-Hero-Carousel-DT-1440x640.jpg?imwidth=1536" data-1366w1x-src="//images.samsung.com/is/image/samsung/assets/us/tvs/11202024/SDSAC-8417-QN90D-HP-Hero-Carousel-DT-1440x640.jpg?imwidth=1366" data-1366w2x-src="//images.samsung.com/is/image/samsung/assets/us/tvs/11202024/SDSAC-8417-QN90D-HP-Hero-Carousel-DT-1440x640.jpg?imwidth=2560" role="img" data-aem-asset-id=""/> </div> </div> </div> </div> <div class="home-kv-carousel__slide bg-white" id="home-kv-carousel-slide-4" role="tabpanel" an-tr="hd01_home kv carousel-Samsung Trade In-image-swipe" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:kv4"> <div class="home-kv-carousel__slide-inner"> <div class="home-kv-carousel__text-wrap text-color--black home-kv-carousel__text-wrap--desktop-middle-left home-kv-carousel__text-wrap--mobile-top-center "> <p class="home-kv-carousel__eyebrow-text">New</p> <h2 class="home-kv-carousel__headline" data-desktop-headline-text="Get AI-powered productivity" data-mobile-headline-text="Get AI-powered productivity"></h2> <p class="home-kv-carousel__desc" data-desktop-description="Save up to $500 with trade-in credit toward the new Galaxy Book5 360 or $300 guaranteed trade-in credit with any PC trade-in.<sup>θ</sup>" data-mobile-description="Save up to $500 with trade-in credit toward the new Galaxy Book5 360 or $300 guaranteed trade-in credit with any PC trade-in.<sup>θ</sup>"></p> <div class="home-kv-carousel__cta-wrap"> <a class="cta cta--contained cta--black" href="/us/computing/galaxy-books/galaxy-book5-series/buy/galaxy-book5-360-15-6-intel-core-ultra-7-512gb-gray-np750qha-ka1us/" aria-label="Buy now" an-tr="hd01_home kv carousel-Samsung Trade In-cta-kv" an-ca="content click" an-ac="feature" an-la="get ai powered productivity:buy now"> Buy now </a> </div> </div> <div class="home-kv-carousel__background-media-wrap"> <div class="image-v2 lazy-load-man"> <img class="image-v2__preview" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/trade-in/01272025/SDSAC-8741-GB5-360-HP-KV-MB-720x1080.jpg?$LazyLoad_Home_JPG$" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/trade-in/01272025/SDSAC-8741-GB5-360-HP-KV-DT-1440x640.jpg?$LazyLoad_Home_JPG$" data-desktop-alt="Get AI-powered productivity" data-mobile-alt="Get AI-powered productivity" role="img"/> <img class="image-v2__main" data-desktop-alt="Get AI-powered productivity" data-mobile-alt="Get AI-powered productivity" data-360w1x-src="//images.samsung.com/is/image/samsung/assets/us/trade-in/01272025/SDSAC-8741-GB5-360-HP-KV-MB-720x1080.jpg?imwidth=360" data-360w2x-src="//images.samsung.com/is/image/samsung/assets/us/trade-in/01272025/SDSAC-8741-GB5-360-HP-KV-MB-720x1080.jpg?imwidth=720" data-768w1x-src="//images.samsung.com/is/image/samsung/assets/us/trade-in/01272025/SDSAC-8741-GB5-360-HP-KV-DT-1440x640.jpg?imwidth=768" data-768w2x-src="//images.samsung.com/is/image/samsung/assets/us/trade-in/01272025/SDSAC-8741-GB5-360-HP-KV-DT-1440x640.jpg?imwidth=1536" data-1366w1x-src="//images.samsung.com/is/image/samsung/assets/us/trade-in/01272025/SDSAC-8741-GB5-360-HP-KV-DT-1440x640.jpg?imwidth=1366" data-1366w2x-src="//images.samsung.com/is/image/samsung/assets/us/trade-in/01272025/SDSAC-8741-GB5-360-HP-KV-DT-1440x640.jpg?imwidth=2560" role="img" data-aem-asset-id=""/> </div> </div> </div> </div> <div class="home-kv-carousel__slide bg-white" id="home-kv-carousel-slide-5" role="tabpanel" an-tr="hd01_home kv carousel-Samsung Trade In-image-swipe" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:kv5"> <div class="home-kv-carousel__slide-inner"> <div class="home-kv-carousel__text-wrap text-color--black home-kv-carousel__text-wrap--desktop-middle-left home-kv-carousel__text-wrap--mobile-bottom-center "> <p class="home-kv-carousel__eyebrow-text">Bespoke Appliances</p> <h2 class="home-kv-carousel__headline" data-desktop-headline-text="Get up to $559<br>trade-in credit" data-mobile-headline-text="Get up to $559 trade-in credit"></h2> <p class="home-kv-carousel__desc" data-desktop-description="Trade in an eligible mobile device for instant credit <bR>on select Bespoke Appliances.<sup>15</sup>" data-mobile-description="Trade in an eligible mobile device for instant credit on select Bespoke Appliances.<sup>15</sup>"></p> <div class="home-kv-carousel__cta-wrap"> <a class="cta cta--contained cta--black" href="/us/shop/all-deals/home-appliance-and-smart-home-sales/" aria-label="Shop Now" an-tr="hd01_home kv carousel-Samsung Trade In-cta-kv" an-ca="content click" an-ac="feature" an-la="get up to 559 trade in credit:shop now"> Shop Now </a> </div> </div> <div class="home-kv-carousel__background-media-wrap"> <div class="image-v2 lazy-load-man"> <img class="image-v2__preview" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/trade-in/04012024/Bespoke-Applicance_MLP_Update_M1_Mobile_v2.png?$LazyLoad_Home_PNG$" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/trade-in/04012024/Bespoke-Applicance_MLP_Update_M1_Desktop_v2.png?$LazyLoad_Home_PNG$" data-desktop-alt="Get up to $559 trade-in credit" data-mobile-alt="Get up to $559 trade-in credit" role="img"/> <img class="image-v2__main" data-desktop-alt="Get up to $559 trade-in credit" data-mobile-alt="Get up to $559 trade-in credit" data-360w1x-src="//images.samsung.com/is/image/samsung/assets/us/trade-in/04012024/Bespoke-Applicance_MLP_Update_M1_Mobile_v2.png?imwidth=360" data-360w2x-src="//images.samsung.com/is/image/samsung/assets/us/trade-in/04012024/Bespoke-Applicance_MLP_Update_M1_Mobile_v2.png?imwidth=720" data-768w1x-src="//images.samsung.com/is/image/samsung/assets/us/trade-in/04012024/Bespoke-Applicance_MLP_Update_M1_Desktop_v2.png?imwidth=768" data-768w2x-src="//images.samsung.com/is/image/samsung/assets/us/trade-in/04012024/Bespoke-Applicance_MLP_Update_M1_Desktop_v2.png?imwidth=1536" data-1366w1x-src="//images.samsung.com/is/image/samsung/assets/us/trade-in/04012024/Bespoke-Applicance_MLP_Update_M1_Desktop_v2.png?imwidth=1366" data-1366w2x-src="//images.samsung.com/is/image/samsung/assets/us/trade-in/04012024/Bespoke-Applicance_MLP_Update_M1_Desktop_v2.png?imwidth=2560" role="img" data-aem-asset-id=""/> </div> </div> </div> </div> </div> <div class="arrow-indicator-wrap"> <button class="arrow-indicator arrow-indicator--contained arrow-indicator--prev" an-tr="hd01_home kv carousel-Samsung Trade In-image-arrow" an-ca="indication" an-ac="carousel" an-la="carousel:arrow:left"> <span class="hidden">Previous</span> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewBox="0 0 40 40" focusable="false" aria-hidden="true"> <g fill="none" fill-rule="evenodd"> <g> <circle cx="20" cy="20" r="20"/> <g fill-rule="nonzero"> <path d="M15.179 3.173L16.043 4.077 7.765 12 16.043 19.923 15.179 20.827 5.957 12z" transform="translate(8 8)"/> </g> </g> </g> </svg> </button> <button class="arrow-indicator arrow-indicator--contained arrow-indicator--next" an-tr="hd01_home kv carousel-Samsung Trade In-image-arrow" an-ca="indication" an-ac="carousel" an-la="carousel:arrow:right"> <span class="hidden">Next</span> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewBox="0 0 40 40" focusable="false" aria-hidden="true"> <g fill="none" fill-rule="evenodd"> <g> <circle cx="20" cy="20" r="20"/> <g fill-rule="nonzero"> <path d="M7.957 4.077L8.821 3.173 18.043 12 8.821 20.827 7.957 19.923 16.235 12z" transform="translate(8 8)"/> </g> </g> </g> </svg> </button> </div> </div> <div class="home-kv-carousel__indicator-wrap"> <div class="indicator label-indicator" data-indicator-data='{ "type": "label-indicator", "play": true, "autoRolling": true, "infiniteRolling": true }'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play" an-tr="hd01_home kv carousel-Samsung Trade In-image-action" an-ca="indication" an-ac="carousel" an-la="carousel:index:play"> <svg class="play" focusable="false" aria-hidden="true"><use xlink:href="#play-bold" href="#play-bold"></use></svg> <svg class="pause" focusable="false" aria-hidden="true"><use xlink:href="#pause-bold" href="#pause-bold"></use></svg> <span class="hidden">play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay="5000" aria-controls="home-kv-carousel-slide-5" an-tr="hd01_home kv carousel-Samsung Trade In-text-carousel" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Samsung Trade-in</span> </span> <span class="indicator__label-wrap"> <span class="indicator__label-line"> <span class="indicator__label-line-filled"></span> </span> <span class="indicator__label">Samsung Trade-in</span> </span> </button> <button class="indicator__item" role="tab" data-indicator-delay="5000" aria-controls="home-kv-carousel-slide-5" an-tr="hd01_home kv carousel-Samsung Trade In-text-carousel" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Galaxy Book5 Pro</span> </span> <span class="indicator__label-wrap"> <span class="indicator__label-line"> <span class="indicator__label-line-filled"></span> </span> <span class="indicator__label">Galaxy Book5 Pro</span> </span> </button> <button class="indicator__item" role="tab" data-indicator-delay="5000" aria-controls="home-kv-carousel-slide-5" an-tr="hd01_home kv carousel-Samsung Trade In-text-carousel" an-ca="indication" an-ac="carousel" an-la="carousel:index:3"> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">TV Trade-In </span> </span> <span class="indicator__label-wrap"> <span class="indicator__label-line"> <span class="indicator__label-line-filled"></span> </span> <span class="indicator__label">TV Trade-In </span> </span> </button> <button class="indicator__item" role="tab" data-indicator-delay="5000" aria-controls="home-kv-carousel-slide-5" an-tr="hd01_home kv carousel-Samsung Trade In-text-carousel" an-ca="indication" an-ac="carousel" an-la="carousel:index:4"> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Galaxy Book5 360</span> </span> <span class="indicator__label-wrap"> <span class="indicator__label-line"> <span class="indicator__label-line-filled"></span> </span> <span class="indicator__label">Galaxy Book5 360</span> </span> </button> <button class="indicator__item" role="tab" data-indicator-delay="5000" aria-controls="home-kv-carousel-slide-5" an-tr="hd01_home kv carousel-Samsung Trade In-text-carousel" an-ca="indication" an-ac="carousel" an-la="carousel:index:5"> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Bespoke Appliances</span> </span> <span class="indicator__label-wrap"> <span class="indicator__label-line"> <span class="indicator__label-line-filled"></span> </span> <span class="indicator__label">Bespoke Appliances</span> </span> </button> </div> </div> </div> </div> </div> <div class="popup-video popup-video--1" 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(max-width:768px){.sutain-main-wrapper-selectDevice{line-height:30px}}.deviceContainer{display:flex;flex-wrap:nowrap;align-items:center;justify-content:center;padding:50px}@media (max-width:768px){.deviceContainer{display:grid;padding:0 0 84px}}.deviceContainer-deviceName{background-color:#fff;width:190px;height:186px;margin:10px;text-align:center;line-height:30px;border-radius:20px;cursor:pointer}@media (max-width:768px){.deviceContainer-deviceName{width:306px;margin-top:64px}}.deviceContainer-thumbnail{padding:6px;font-size:20px;font-family:SamsungSharpSans;font-weight:700;letter-spacing:normal;line-height:30px}@media screen and (min-width:769px) and (max-width:1440px){.deviceContainer-thumbnail{font-size:1.38889vw!important}}@media screen and (max-width:768px){.deviceContainer-thumbnail{font-size:4.44444vw!important}}.deviceContainer-thumbnail p{font-size:12px;font-family:SamsungOne;font-weight:400;letter-spacing:normal;line-height:14px}@media screen and (min-width:769px) and (max-width:1440px){.deviceContainer-thumbnail p{font-size:.83333vw!important}}@media screen and (max-width:768px){.deviceContainer-thumbnail p{font-size:2.77778vw!important}}</style>  <div id="sustainability-trade-in" class="sustainability-trade-in-box"> <div class="sustainability-trade-in-box_container"> <div class="sustainability-trade-in_modal__close"> <span> <img an-ca="tradein" an-la="close" an-ac="tradein modal" an-tr="tradein_close" style="float: right;" src="//image-us.samsung.com/us/icons/close.svg"> </span> </div> <div class="sustainability-trade-in-tell-us"> <div class="sustainability-trade-in-tell-us-backBtn-mobile"> <img src="//image-us.samsung.com/us/virtual-tv/nav/v2/LNB_Close_Icon.svg"/> <span class="sustain-dropdown-backBtnMobile" id="sustainability-trade-in-back" data-container-class="sustainability-trade-in-tell-us">Back</span> </div> <div class="sustainability-trade-in-box_content"> <p class="sustainability-trade-in-box_content_header">First, tell us about your trade in</p> </div> <div class="sustainability-trade-in-box_input_container"> <div class="sustainability-trade-in-box_content_elements"> <label>Manufacturer</label> <select id="sustainability-trade-in-manufacturer-dropdown" an-ca="tradein" an-la="" an-ac="tradein modal>manufacturer" an-tr="tradein_select_manufacturer” class="ae-mutation-ignore"> <option class="" value="" selected disabled>Select</option> </select> </div> <div class="sustainability-trade-in-box_content_elements sustainability-trade-in-model-division"> <label>Model</label> <select id="sustainability-trade-in-model-dropdown" an-ca="tradein" an-la="" an-ac="tradein modal>model" an-tr="tradein_select_model” class="ae-mutation-ignore"> <option class="" value="" selected disabled>Select</option> </select> </div> <div class="sustainability-trade-in-box_content_elements sustainability-trade-in-condition-division"> <label>Condition</label> <select id="sustainability-trade-in-condition-dropdown" an-ca="tradein" an-la="" an-ac="tradein modal>device condition" an-tr="tradein_select_device_condition"> <option class="" value="" selected disabled>Select</option> <option value="A">Good – No cracks or major scratches</option> <option value="C">With cracked screen</option> </select> </div> <div class="sustainability-trade-in-box_content_text_element">  <div class="continue_action_btn"> <button an-ca="tradein" an-la="continue" an-ac="tradein modal" an-tr="tradein_continue" class="trade-in-continue-action cta-button trade-in-continue-action-btn">CONTINUE</button> </div> </div> </div> <div class="sustainability-trade-in-box_submit_text" id="sustain-tv-condition"> <div class="sustainability-trade-in-box_submit_text_tradein"> <p>Please have your old TV ready for our delivery partner to pick up. They cannot unmount or disconnect your TV.</p> </div> </div> <div class="sustainability-trade-in-box_submit_text"> <div class="sustainability-trade-in-box_submit_text_tradein"> <p>By clicking "Continue", you agree to the Trade-in Program <a target="_blank" an-ca="tradein" an-la="terms and conditions" an-ac="tradein modal" an-tr="tradein_terms_and_conditions" href="//www.samsung.com/us/trade-in/terms-and-conditions/">Terms and Conditions</a></p> </div> </div> <div id="sustainability-trade-in-conditions-apply"> <div class="sustainability-trade-in-box_requirement_text"> <p>Do your devices meet the following <a target="_blank" an-ca="tradein" an-la="eligibility requirements" an-ac="tradein modal" an-tr="tradein_eligibility_requirements" href="//www.samsung.com/us/trade-in/frequently-asked-questions/">eligibility requirements ?</a> </p> </div> <div class="sustainability-trade-in-box_footer"> <div class="sustainability-trade-in-box_footer_content"> <div class="sustainability-trade-in-box_footer_icon"> <img src="//image-us.samsung.com/us/mobile/tradein/checkmark_bullet.png"/> </div> <div class="trade-in-footer_content_one"> It starts upto home screen and functions normally. </div> </div> <div class="sustainability-trade-in-box_footer_content"> <div class="sustainability-trade-in-box_footer_icon"> <img src="//image-us.samsung.com/us/mobile/tradein/checkmark_bullet.png"/> </div> <div class="trade-in-footer_content_two"> You must perform a factory reset before sending a device. </div> </div> <div class="sustainability-trade-in-box_footer_content trade-in-footer_content_three"> <div class="sustainability-trade-in-box_footer_icon"> <img src="//image-us.samsung.com/us/mobile/tradein/checkmark_bullet.png"/> </div> <div class="trade-in-footer_content_three trade-in-footer_content_three_replacable"> <p>The screen and camera leses are free of cracks and function normally. <b class="sustainability-trade-in-box_footer_content_bold">We also accept 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e,i,n,a,o;t.preventDefault(),-1<window.location.href.indexOf("/app/")?(e=$("#sustainability-trade-in-manufacturer-dropdown").val(),i=$(this).data("modelcode").toUpperCase(),n='#tradeInSelections=[{"sku":"'+i+'","trade_in":{"brand":"'+e+'"}}]',a=-1<window.location.href.indexOf("www.samsung.com")?"//cdn.ecom-mobile-samsung.com/v6/getDeeplinks?companyId=Samsung&storeId=Online_001&appId=samsung-mobile-app&appType=Android&source=scom&locale=en_US&region=US&product="+i:"//int-01-ue1-ecommapi-app.ecom.gin-dev.com//v6/getDeeplinks?companyId=Samsung&storeId=Online_001&appId=samsung-mobile-app&appType=Android&source=scom&locale=en_US&region=US&product="+i,o=$(this),$.ajax({url:a}).then(function(t){var e,a;t&&t.pdp?(e=o.attr("href").split("?")[1],a=-1<t.pdp[i].indexOf("?")?"&":"?",window.location.href=t.pdp[i]+a+e+n):window.location.href=o.attr("href")})):window.location.href=$(this).attr("href")})});</script> </div> <div class="cm-g-blank-space aem-GridColumn aem-GridColumn--default--12"> </div> <div class="cm-g-background-container aem-GridColumn aem-GridColumn--default--12"> <section class="co59-background-container co59-background-container--theme-white"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> </div> </section> </div> <div class="cm-g-blank-space aem-GridColumn aem-GridColumn--default--12"> </div> <div class="cm-g-blank-space aem-GridColumn aem-GridColumn--default--12"> </div> <div class="cm-g-blank-space aem-GridColumn aem-GridColumn--default--12"> </div> <div class="cm-g-blank-space aem-GridColumn aem-GridColumn--default--12"> </div> <div class="cm-g-blank-space aem-GridColumn aem-GridColumn--default--12"> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock bg-white text-center text-mo-center " id="faqs"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="60" data-font-size-mo="36">FAQs</h2> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">Check out our Trade-in program FAQs and terms and conditions.</p> </div> </div> </div> <div class="cm-g-tab-container-single-menu aem-GridColumn aem-GridColumn--default--12"> <section class="tab-container co47-bg-white"> <div class="tab-container__wrapper"> <ul class="tab-container__list " role="tablist"> <li class="tab-container__item is-active" role="presentation" an-tr="co47_tab container-single-menu-Samsung Trade In-text-tab" an-ca="content click" an-ac="feature" an-la="tab:general information"> <button class="tab-container__title" role="tab" aria-selected="true">General information</button> </li> <li class="tab-container__item" role="presentation" an-tr="co47_tab container-single-menu-Samsung Trade In-text-tab" an-ca="content click" an-ac="feature" an-la="tab:your device"> <button class="tab-container__title" role="tab" aria-selected="false">Your device</button> </li> <li class="tab-container__item" role="presentation" an-tr="co47_tab container-single-menu-Samsung Trade In-text-tab" an-ca="content click" an-ac="feature" an-la="tab:returns"> <button class="tab-container__title" role="tab" aria-selected="false">Returns</button> </li> <li class="tab-container__item" role="presentation" an-tr="co47_tab container-single-menu-Samsung Trade In-text-tab" an-ca="content click" an-ac="feature" an-la="tab:carrier faqs"> <button class="tab-container__title" role="tab" aria-selected="false">Carrier FAQs</button> </li> </ul> </div> <div class="tab-container__panel is-active" role="tabpanel"> <div class="su-g-accordion-faqs"> <div class="ab-g-list-exp section"> <ul class="su12-accordion-faqs " role="list"> <li class="su12-accordion-faqs__item on" an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:what is the samsung tradein program" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="true" role="button"> <div class="su12-accordion-faqs__title-text">What is the Samsung Trade-In Program?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id057">The Samsung Trade-In Program allows customers to trade in an eligible device and receive an instant trade-in credit toward the purchase of a new qualifying Galaxy device.<br /><br /> The instant trade-in credit for trading in a smartphone or a tablet applies only to New Samsung Devices. View the Samsung Trade-In Program <a href="https://www.samsung.com/us/trade-in/terms-and-conditions/">Terms and Conditions</a> for more information. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:what requirements does my device have to meet in order for me to receive the trade in value" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">What requirements does my device have to meet in order for me to receive the trade-in value?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id140">Your trade-in device must meet the following eligibility requirements:<br /><br /> a) Your device must power on, hold a charge, and not power off unexpectedly;<br /> b) Your device must have a functioning display with no black spots or pixilation of any kind;<br /> c) Your device must have no breaks, cracks, or other defects that go beyond normal wear and tear, including but not limited to:<br /><br /> • Multiple scratches, dents, or dings;<br /> • Water damage; or;<br /> • Corroded charging port, SIM, or battery terminal contacts.<br /><br /> If a Cracked Device Offer applies, your device may have cracks anywhere, but all other conditions apply; <br /><br /> d) Your device must not be on a banned list of any kind; <br /><br /> e) Your Trade-In Device must not have a damaged or swollen battery. A battery is swollen if your device screen or case begins to warp around your battery and bulges around the center. If your device does not fully charge, if the battery runs hot while charging, or if your device needs to be charged multiple times during the day, it could mean that your battery is damaged. Devices with battery damage will be recycled and cannot be returned to you.<br /><br /> f) Your device must have a fully functioning charging port that is able to support charging & data transfer.<br /><br /> g) At the time of trade-in, you must be the owner of the device. Leased devices are not eligible.<br /><br /> h) Reactivation Lock, Google Factory Reset Protection, or any other anti-theft locking software must be disabled on your device;<br /><br /> i) Before sending your device to Samsung, you must perform a factory reset on it and remove all personal information.<br /><br /> j) Your device must be labeled with an FCC ID to show that it is certified for use in the United States under applicable FCC regulations. <br /><br />The FCC ID number can usually be found printed somewhere on the mobile device. Sometimes it may be necessary to remove the battery pack to find the number. The FCC ID number can also be found in the user manual for each device.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:what if samsung determines that my device does not meet the minimum conditions or that my device is not an eligible device model for this promotion" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">What if Samsung determines that my device does not meet the minimum conditions or that my device is not an eligible device model for this promotion?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id212">Samsung will evaluate your device when we receive it, and if we determine that it does not meet the conditions described above, or if it is a device that is not eligible for trade-in under this promotion, then Samsung will value it at $0.<br /><br /> If Samsung determines the device does not meet the minimum conditions, you will have seven days to request your device to be sent back to the original shipping address on file, free of charge, by visiting the <a href="https://www.samsung.com/us/web/my-orders/">My Orders page.</a></div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:what is a cracked device offer" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">What is a cracked device Offer?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id383">In its sole discretion, from time to time Samsung may offer to accept certain model devices with cracks to the glass on the front (and back, if applicable) as devices that are eligible for trade-in (“Cracked device Offers”). The Offer is only available if the Trade-In Value for your selected Trade-In Device displayed on Samsung’s website or the App states that the value displayed is for the specified model device with a crack. If you select a Cracked device Offer at the time you purchase your New Samsung Product, then the Device Eligibility Requirement stated in Section 5.c above will not apply. Samsung will accept your Trade-In Device as eligible for trade-in even though it is cracked, if and only if, your Trade-In Device meets all other Device Eligibility Requirements in Section 5.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:what device models can i currently trade in" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">What device models can I currently trade in?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id423">Click Here for smartphone, smartwatches and tablet models that currently qualify for trade-in. The types of devices eligible for <a href="https://www.samsung.com/us/trade-in/">trade-in</a> may be updated at any time by Samsung. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:what devices can i buy for galaxy family trade in" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">What devices can I buy for Galaxy Family Trade-In?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id576">The only devices that qualify are S21 Unlocked models. Wearables, tablets, carrier model S21s and all other products are not included. S21 Unlocked models must be in stock to qualify.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:how does galaxy family trade in work" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">How does Galaxy Family Trade-In work?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id627">Purchase as many devices as you are trading in on a single order, up to four devices maximum. Get a discount towards the purchase of the new devices. Get your new Unlocked S21s in the mail.<br /><br /> After 2 days from shipment, a guide with return instructions with your trade-in labels will be emailed to you. Follow the return instructions to mail back your trade-in devices after your new phones arrive.<br /><br /> Our warehouse will evaluate the condition of your trade-in devices and email letting you know if your devices met the requirements. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:how many phones can i trade in for galaxy family trade in on a single order" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">How many phones can I trade-in for Galaxy Family Trade-In on a single order?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id757">Up to four devices. You must also purchase as many new devices as you are trading in on a single order. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:do i get a special discount for participating in galaxy family trade in" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">Do I get a special discount for participating in Galaxy Family Trade-In?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id89">You will get an instant trade-in discount towards the purchase of the new devices. Any other pricing or discounts are unrelated to trading in multiple devices at the same time. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:the device i am trading in is the one i currently use can i still trade it in" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">The device I’m trading in is the one I currently use. Can I still trade it in?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id976">Yes! When you complete your order, Samsung will ship you your new Galaxy device, so that you can activate it and transfer your photos, contacts, and other data before you ship your current device back to us.<br /><br />You can transfer your information from the old device to your new one with Samsung Smart Switch, Samsung Cloud, a data cable, or any of the other methods described in the documentation that accompanies your new device. Please note that you have 15 days from the date you receive your new device to ship your old device to Samsung or your original payment method will be charged for the trade-in credit amount. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:i lease my device can i trade it in" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">I lease my device. Can I trade it in?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id1088">No – leased devices are not eligible for this Trade-In Promotion unless you purchase the leased device from your carrier before trading it in. Check with your carrier for details.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:what if the device i am trading in is declined" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">What if the device I'm trading in is declined?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id1113">If your trade-in is declined, Samsung will return your device for free upon request, subject to certain conditions.</div> </li> </ul> </div> </div> </div> <div class="tab-container__panel" role="tabpanel"> <div class="su-g-accordion-faqs"> <div class="ab-g-list-exp section"> <ul class="su12-accordion-faqs " role="list"> <li class="su12-accordion-faqs__item on" an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:do i need to remove all of the personal information on my trade in device before i send it" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="true" role="button"> <div class="su12-accordion-faqs__title-text">Do I need to remove all of the personal information on my trade-in device before I send it?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id046">The Samsung Trade-In Program allows customers to trade in an eligible device and receive an instant trade-in credit toward the purchase of a new qualifying Galaxy device.<br /><br /> The instant trade-in credit for trading in a smartphone or a tablet applies only to New Samsung Devices. View the Samsung Trade-In Program <a href="https://www.samsung.com/us/trade-in/terms-and-conditions/">Terms and Conditions</a> for more information. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:do i need to remove sim and memory cards from my trade in device before i send it" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">Do I need to remove SIM and memory cards from my trade-in device before I send it?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id162">Yes, be sure that you remove all SIM cards and memory cards before shipping the device to Samsung. If you ship these items with your device, we cannot return them.<br /><br /> Please note that Samsung assumes no responsibility for any personal information you leave on your device when you ship it back to Samsung as a trade-in. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:how do i remove all of the personal information on my device before i trade it in" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">How do I remove all of the personal information on my device before I trade it in?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id288">Refer to the user manual or the Samsung support page about how to do a factory reset on your current device, prior to shipping it back to Samsung. In addition, make sure that you remove all passwords, locks and personal cloud backup and restore accounts, SIM and memory cards before sending the device to Samsung. If these items are sent with your device, they will not be returned.<br /><br /> Please note that Samsung assumes no responsibility for any personal information you leave on your device when you ship it back to Samsung as a trade in. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:how do i factory reset an iphone" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">How do I factory reset an iPhone?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id391">First, log out of your iCloud/Find My iPhone. Open the Settings app on your iPhone and locate the General menu. Tap General and scroll down to find the Reset item, tap it. You will see several options to reset all or part of the data on your phone, select Erase All Content and Settings. If you have not backed up your phone, please select Backup Then Erase; if you already backed up your personal information, choose Erase Now. When the phone restarts, it will be ready to send as a trade-in.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:how can i identify which device model i have" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">How can I identify which device model I have?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id490">Go to the Settings or Options menu, scroll to the bottom of the list, and check 'About phone', 'About device' or similar. The device name and model number will be listed. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:when i ship back to samsung the device i am trading in should i send the charger case or other accessories with the device" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">When I ship back to Samsung the device I’m trading in, should I send the charger, case, or other accessories with the device?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id548">No – you should ship only the device, including S-Pen for Galaxy phones, to Samsung, and if you no longer need them, discard the other accessories following your local trash and recycling regulations. Trade-in value is available only for the device. If you do ship accessories back with the device, we will not return those accessories. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:how should i pack my trade in device for shipment" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">How should I pack my trade-in device for shipment?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id665">Send your old device to Samsung in either the shipping box your new product arrived in or a box appropriate to the size of the device you are trading in. Place the device in the center of the box, cushioning the device on all sides.<br /><br /> To protect your device during shipment, wrap it with plenty of padding material such as recycled or reused packaging paper, bubble wrap, or packaging foam.<br /><br /> Seal all open edges of the box with packing tape. Be sure to cover or remove previously used shipping labels from the box. Attach the shipping label to the outside of the box, taping all four sides of the label with clear packing tape.<br /><br /> For Galaxy Family Trade-In, each trade-in device must be sent in a separate box with the correct shipping label. Customers are sent each trade-in label individually, must be packaged individually and sent using the guide email with return instructions and the trade-in labels. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:what if i lost or threw out the free trade in shipping label" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">What if I lost or threw out the free trade-in shipping label?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id775">If you lost or discarded the shipping label, log in to your Samsung Account and reprint the label, which is available on the <a href="https://www.samsung.com/us/web/my-orders/">My Orders</a> page. If you require additional assistance, please visit <a href="https://www.samsung.com/us/support/customer-services/">Customer Support</a>.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:what if i do not have a printer to create my shipping label" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">What if I don’t have a printer to create my shipping label?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id819">No worries, you can have your label printed by FedEx. Save a copy of your pre-paid shipping label on your phone, tablet or laptop and take it to the FedEx Ship Center.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:can i send my trade in using a different shipper than fedex" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">Can I send my trade-in using a different shipper than FedEx?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id977">Yes, you can send your trade-in device by U.S. Postal Service, UPS, or another shipping method, but you will be responsible for the shipping fees. Please note: you must include the bottom half of the pre-paid shipping label we sent you in the package to help us track your order accurately.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:can i trade in more than one device with the shipping label that was sent to me for my trade in" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">Can I trade in more than one device with the shipping label that was sent to me for my trade in?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id1021">No – “one device, one box” is the rule. We cannot offer a trade-in value for anything other than the one trade-in device you agreed to send when placing the order.<br /><br /> You should only ship one device per trade-in label. You will receive a separate label for each trade-in order.<br /><br /> If you placed more than one trade-in order or participated in the Galaxy Family Trade-In, please log in to your Samsung account and print the label for each trade-in from the <a href="https://www.samsung.com/us/web/my-orders/">My Orders</a> page. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:what happens to my device once i send it back to samsung" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">What happens to my device once I send it back to Samsung?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id1116">You will receive an email from Samsung when your device is received and a summary of the device condition approximately five business days later. As long as the device meets the criteria for acceptance, you do not need to do anything else.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:what if i change my mind about the trade in before i ship it to samsung" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">What if I change my mind about the trade-in before I ship it to Samsung?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id1221">If you decide after you make your purchase that you do not want to trade in your old device, keep it, and we will charge your payment account for the trade-in credit applied to your new phone purchase.<br /><br /> Approximately 15 days after the date you receive your new device, we will charge you for the full retail price of the Galaxy device you purchased. We will charge the same payment method as your initial order. If you do not have sufficient credit available on the account you used when you placed your order, Samsung will contact you. You must provide an alternate payment method. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:what happens if i send my trade in and return the new device" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">What happens if I send my trade-in and return the new device?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id1364">We’re sure you’ll love your new Galaxy Smartphone or tablet, but our standard Return Policy applies — just in case. If you received a free promotional gift with your new phone, you must return the gift as well as the phone to receive credit for your return and a full refund.<br /><br /> In the case of purchases made at a Samsung Galaxy Studio, you must return the Galaxy device purchased as part of this Trade-In Program within 30 days to the store from where it was purchased. Please review the terms of our Return Policy.<br /><br /> Please note that if you return your New Samsung Device after you send your old device, you will not receive any refund or other value for the Trade-In Device credit deducted from the purchase price of your New Samsung Device. </div> </li> </ul> </div> </div> </div> <div class="tab-container__panel" role="tabpanel"> <div class="su-g-accordion-faqs"> <div class="ab-g-list-exp section"> <ul class="su12-accordion-faqs " role="list"> <li class="su12-accordion-faqs__item on" an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:my device did not qualify for the trade in can samsung send in my trade in device to be returned back to me" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="true" role="button"> <div class="su12-accordion-faqs__title-text">My device did not qualify for the trade-in, can Samsung send in my trade in device to be returned back to me?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id057">The Samsung Trade-In Program allows customers to trade in an eligible device and receive an instant trade-in credit toward the purchase of a new qualifying Galaxy device.<br /><br /> The instant trade-in credit for trading in a smartphone or a tablet applies only to New Samsung Devices. View the Samsung Trade-In Program <a href="https://www.samsung.com/us/trade-in/terms-and-conditions/">Terms and Conditions</a> for more information. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:my device qualified for the trade in but i would like to get it back if possible can i get my device back" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">My device qualified for the trade-in, but I would like to get it back if possible. Can I get my device back?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id198">No, when you ship your old device to us, and it passes our trade-in review, you transfer ownership to Samsung. We cannot return any trade-in device accepted by the program. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:can i get my trade in device back if i decide to return my new samsung device" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">Can I get my trade-in device back if I decide to return my new Samsung device?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id286">No – please keep in mind that if you return your New Samsung Device after you send a trade-in device, you will not receive any refund or other value. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:will i still get any trade in value if i request to get my old trade in device back" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">Will I still get any trade-in value if I request to get my old trade-in device back?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id351">No – the instant trade-in credit provided at checkout is a payment to you for your old device. After returning your trade-in to you, Samsung will charge your payment account for the full trade-in value received during your purchase. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:how will i track the trade in device that is being sent back to me" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">How will I track the trade-in device that is being sent back to me?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id49">Samsung will send you an email with a tracking number for the ground return shipment three to five business days after hand-off to our shipping partner. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:what if i have other questions" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">What if I have other questions?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id519">We’re here to help! If you require additional assistance, please visit <a href="https://www.samsung.com/us/support/order-help/">Samsung Customer Service</a>. We’ll be happy to assist you with any further questions you may have. </div> </li> </ul> </div> </div> </div> <div class="tab-container__panel" role="tabpanel"> <div class="su-g-accordion-faqs"> <div class="ab-g-list-exp section"> <ul class="su12-accordion-faqs " role="list"> <li class="su12-accordion-faqs__item on" an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:what is the difference between samsung instant credit and carrier bill credit" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="true" role="button"> <div class="su12-accordion-faqs__title-text">What is the difference between Samsung instant credit and carrier bill credit?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id091">The "Samsung Instant credit" trade-in program allows customers to trade in an eligible device and receive an instant trade-in value toward the purchase of a new qualifying Galaxy device.<br /><br /> The "Carrier Bill credit" trade-in promotion allows customers to trade in your eligible device in form of Bill credits, applied in monthly installments on your billing statements.<br /><br /> The Bill credit applies to your carrier account within 1-3 bill cycles after the carrier accepts your trade-in device. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:if i buy a phone with carrier trade in promotion, what do i do with my trade in device" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">If I buy a phone with carrier trade-in promotion, what do I do with my trade-in device?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id111">Once you complete the order with an eligible trade-in promotion, you will receive an email with the trade-in instructions.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:can i combine samsung instant trade in discount with carrier trade in discounts" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">Can I combine Samsung instant trade-in discount with carrier trade-in discounts?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id250">Instant Trade-in discount and Carrier Bill credits program are different promotions and cannot be combined. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:i bought carrier locked phone do i send my old tradein phone to the carrier" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">I bought carrier locked phone. Do I send my old trade-in phone to the carrier?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id320">Once you complete the order with an eligible carrier trade-in promotion, you will receive an email with the instructions. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:will the carrier send me a shipping label for my trade in" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">Will the carrier send me a shipping label for my trade-in?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id427">Yes, you will receive an email with trade-in instructions and prepaid shipping label.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:is trade in shipping free" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">Is trade-in shipping free?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id515">Yes, you will receive an email with instructions for prepaid shipping label.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:will the bill credit show up on my first bill" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">Will the bill credit show up on my first bill?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id623">Once your trade-in device has been processed and meet eligibility requirements, you'll start receiving the trade-in bill credits on your carrier account.<br /><br /> Note: Promo bill credits can take 1-3 billing periods to appear. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:if i decide to return my new carrier phone, can i get my old phone back" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">If I decide to return my new carrier phone, can I get my old phone back?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id787">Device trade-ins are final. After you accept the trade-in credit and send your device to your carrier, you can't get the device back. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-samsung trade in-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:what happens to my carrier trade in bill credit if i do not send my old trade in device back" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">What happens to my carrier trade-in bill credit if I don't send my old trade-in device back?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id874">If you don't send us your old phone, you will still receive the device you purchased. However, you'll miss out on the bill credit trade-in value and promotional offer.</div> </li> </ul> </div> </div> </div> </section> </div> <div class="cm-g-text-editor aem-GridColumn aem-GridColumn--default--12">  <div class="text-editor margin-top--32 bg-white"> <div class="text-editor__inner-wrap padding-top--0 padding-bottom--0"> <div class="text-editor__inner use-line desktop-padding-left-right--large mobile-padding-left-right--small "> <div class="text-editor__column-wrap"> <div class="text-editor__column description-text-size--small"> <p><sup>S</sup>From 09/10/2024 to 03/31/2025, on Samsung.com or the Shop Samsung App, receive a trade-in credit toward the purchase of a new qualifying Samsung television, select models only, when you trade in a television that you currently own (any brand, any size) Your trade-in TV must be available for pick up at the same time and location when and where your new TV is delivered. The promotional trade-in credit is entirely subject to pick up and receipt by Samsung of your eligible trade-in device. If your trade-in TV is not available for pick up when your new TV is delivered, you agree to pay Samsung back for the full value of the promotional trade-in credit that you received at the time of purchase. You authorize such charge to be made on the same payment method used to pay for the new TV. No traded-in device will be returned to you under any circumstances. Limit of one (1) promotional trade-in credit per traded-in television. Promotion may be modified or cancelled at any time. If you return your Qualifying Purchase, you will not be refunded or otherwise receive any other credit or value for the promotional trade-in credit. Taxes and fees apply. Void where prohibited or restricted by law. Full terms apply <a href="https://www.samsung.com/us/tv-trade-in/terms-and-conditions/">https://www.samsung.com/us/tv-trade-in/terms-and-conditions/</a></p> <p>*Subject to certain conditions. See general trade in conditions here and TV trade-in conditions here.</p> <p><sup>15</sup>For a limited time only, on Samsung.com/Shop Samsung App, or purchase a new qualifying Galaxy device ("Qualifying Purchase"), send in your qualifying trade-in device to Samsung through the Samsung Trade-In Program, and if Samsung determines your trade-in device meets all eligibility requirements, you will receive a trade-in credit specific to your qualifying trade-in device to apply toward your Qualifying Purchase. Device models that currently qualify for trade-in and trade-in credit amounts associated with those models are available on Samsung.com and the Shop Samsung App; eligible models and amounts may change at Samsung's sole discretion. To be eligible for trade-in, your qualifying device must meet all Trade-In Program eligibility requirements, which include, but are not limited to, that the device powers on, holds a charge, and does not power off unexpectedly; has a functioning display; has no breaks or cracks in the screen (unless a cracked screen offer applies); has no breaks or cracks in the case; has no liquid damage (whether visible or not); has no other defects that go beyond normal wear and tear; is not on a black list; has a verified FCC ID; has been reset to factory settings; has all personal information removed; has all software locks disabled; and is owned by you (leased devices are not eligible). Anticipated trade-in value will be applied as a credit at time of purchase, but, if you do not send in your trade-in device within 15 days of receipt of your Qualifying Purchase, you will be charged back for the trade-in credit applied to your purchase, or if you send in your trade-in device within 15 days of receipt of your Qualifying Purchase but Samsung determines your device does not meet all eligibility requirements, you will be charged back for the trade-in credit applied to your purchase minus $25. Participation in this program does not excuse you from contracts with your carrier or retailer (or any related payments or fees) for the device that was traded in. Limit 1 trade-in per Qualifying Purchase. Samsung reserves the right to modify or discontinue this offer at any time. The Trade-In Program cannot be combined with any other Samsung, carrier or retailer promotions, discounts, or offers unless specifically provided for in the terms and conditions of such offers. Additional terms, including terms that govern the resolution of disputes, apply.</p> <p> </p> </div> </div> </div> </div> </div>   </div> <div class="cm-g-blank-space aem-GridColumn aem-GridColumn--default--12"> <div class="blank-space bg-transparent blank-space--width-1440 blank-space--desktop-margin-medium blank-space--mobile-margin-medium"> </div> </div> </div> </div> <div class="iparsys parsys aem-GridColumn aem-GridColumn--default--12"> <div class="newpar new section"> </div> <div class="par iparys_inherited"> </div> </div> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> </div> </div> </div> </div> </div>  <input type="hidden" id="i18nAppsParam" value="support"/> <footer class="footer">  <div class="footer"> <div class="footer-column"> <h2 class="hidden">Footer Navigation</h2> <div class="footer-column__item"> <div class="footer-category"> <h3 class="footer-category__title" 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class="pd-get-stock-alert-popup__text-field-wrap">              <div class="text-field-v2"> <label class="text-field-v2__hint" for="getStockAlertEmailInput">Enter Your Email</label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="getStockAlertEmailInput" type="text" value="" autocomplete="email"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text error" id="getstock-popup-error-txt">Double check the address…just to make sure!</p> </div> </div> <div class="pd-get-stock-alert-popup__checkbox-container"> </div> <div 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</button> </div> <div class="pd-get-stock-alert-popup__final-wrap"> <div class="pd-get-stock-alert-popup__final"> <p class="pd-get-stock-alert-popup__final-desc"> We will email you when inventory is added. <br/>Thank you. </p> <div class="pd-get-stock-alert-popup__final-btn-wrap"> <button class="pd-get-stock-alert-popup__final-btn-close cta cta--contained cta--emphasis">Submit</button> </div> <button class="pd-get-stock-alert-popup__close"> <span class="hidden">Close popup</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <div class="confirm-popup" style="display: none" role="dialog" aria-modal="true"> <div class="confirm-popup__dimmed"></div> <div class="confirm-popup__content"> <div class="confirm-popup__content-inner"> <strong class="confirm-popup__title"></strong> <div class="confirm-popup__desc"></div> <div class="confirm-popup__disclaimer"></div> <div class="confirm-popup__cta-wrap"> <button class="cta cta--outlined cta--black"></button> <button class="cta cta--contained cta--emphasis"></button> </div> <button class="confirm-popup__close"> <svg class="icon"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> <span class="hidden">Layer Popup Close</span> </button> </div> </div> </div> <input type="hidden" value="/us/account/wishlist/" id="WishlistPopupUrl"/> <div class="wishlist-popup"> <div class="layer-popup" id="wishlist-popup" role="dialog" style="display:block" aria-modal="true"> <div class="layer-popup__inner"> <div class="layer-popup__contents"> <h2 class="layer-popup__title"></h2> <div class="wishlist-popup__desc"></div> <div class="wishlist-popup__selectbox__wrap"> <div class="wishlist-popup__selectbox"> <div class="wishlist-popup__selectbox-inner"> <div class="menu filled"> <select class="menu__select" data-default-message="My Wishlist" tabindex="-1"> <option value="">My Wishlist 1</option> <option value="">My Wishlist 2</option> <option value="">My Wishlist 3</option> <option value="">My Wishlist 4</option> <option value="">My Wishlist 5</option> <option value="">My Wishlist 6</option> <option value="">My Wishlist 7</option> <option value="">My Wishlist 8</option> <option value="">My Wishlist 9</option> </select> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false"> <span class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#close-up-bold"></use> </svg> </button> </div> </div> </div> </div> </div> <div class="wishlist-popup__cta-wrap"> <div class="wishlist-popup__cta"> <a class="cta cta--outlined cta--black" href="#" role="button" aria-label="Link Title"></a> </div> <div class="wishlist-popup__cta"> <a class="cta cta--contained cta--emphasis" href="#" role="button"></a> </div> </div> <button type="button" class="layer-popup__close wishlist-popup__close"> <span class="hidden">Close popup</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </div> <style> #wtb-id-span { display: none; } .modal-container { position: relative; } .modal-window, .modal-overlay { display: none; } .modal-open { overflow: hidden; max-height: 100vh !important; margin: 0 !important; } .modal-open .modal-overlay { display: block; position: fixed; z-index: 10000; top: 0; left: 0; width: 100vw; height: 100%; opacity: 0.6; background: #000; } .modal-open .modal-window { display: block; position: fixed; z-index: 10001; top: 0; right: 0; bottom: 0; left: 0; overflow: hidden; overflow-x: hidden; overflow-y: auto; outline: 0; } .modal-open .internal-container { position: absolute; z-index: 5001; top: 5px; left: 50%; width: calc(100% - 10px); max-width: 1140px; min-height: 200px; max-height: calc(100vh - 10px); /* padding: 1.5625rem 1.25rem; */ overflow-y: auto; overflow-x: hidden; transform: translateX(-50%); background: #fff; } .modal-open .internal-container .tab{ height: auto; } @media screen and (min-width: 760px) { .modal-open .internal-container { width: calc(100% - 30px); max-height: calc(100vh - 30px); } .modal-open .internal-container .tab{ height: auto; } } .modal-open .close-button { display: flex; position: relative; justify-content: center; width: 20px; height: 20px; font-size: 26px; font-weight: bold; cursor: pointer; z-index: 1; } @media screen and (min-width: 760px) { .modal-open .close-button { position: sticky; top: 1rem; margin: 1rem 1rem auto auto; } _:-ms-fullscreen, :root .modal-open .close-button { position: absolute; right: 20px; } .modal-open .internal-container .tab{ height: auto; } } .modal-open .close-button img { width: 100%; z-index: -1; } .modal-open .close-button:hover { transition: color 0.3s; color: lighten(#000, 50%); } .modal-top-bar { display: flex; align-items: center; justify-content: flex-end; position: relative; padding: 15px 15px 5px 0; } .modal-title { margin: 0; margin-left: 0.4375rem; } .cciw-overlay { z-index: 5001 !important; } #ps-lightbox-background { z-index: 5001 !important; } .mfp-bg { z-index: 5001 !important; } .ps-container { z-index: 5002 !important; } .mfp-wrap { z-index: 5002 !important; } </style> <div class="where-to-buy"></div> <input type="hidden" name="useNewWtb" id="useNewWtb" value="Y"/> <input type="hidden" name="searchApiDomain" id="searchApiDomain" value="//searchapi.samsung.com/v6"/> <input type="hidden" name="buyinstoreRedirectYN" id="buyinstoreRedirectYN" value="N"/> <input type="hidden" id="rtlValue"/> <input type="hidden" name="current_model_code" id="current_model_code"/> <input type="hidden" id="wtbCurrentPagePath" value="/content/samsung/us/trade-in"/> <section class="ftd18-register-product popup" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="ftd18RegisterProduct"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <div class="ftd18-register-product-popup" data-comp-name="registerProduct" data-auto-init="false"> <div class="ftd18-register-product__step-1 show"> <h2 class="ftd18-register-product__title">Product Registration</h2> <p class="ftd18-register-product__desc" data-js-action="RegisterDescription">Quick and easy product registration..<br/>Receive up-to-date personalized services and tips.</p> <div class="ftd18-register-product__step-1-inner"> <div class="ftd18-register-product__step-1__reg-list" role="list"> <div class="ftd18-register-product__step-1__reg" role="listitem"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-serialnumber" href="#retention-registration-step01-serialnumber"></use> </svg> <div class="ftd18-register-product__step-1__reg__inner"> <strong class="ftd18-register-product__step-1__reg__title">Serial Number / IMEI</strong> <p class="ftd18-register-product__step-1__reg__desc">Enter your Serial Number/IMEI</p> <button class="cta cta--contained cta--black" data-js-action="serialnumberBtn" an-tr="ftd18_register product popup-samsung trade in-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:product registration:enter serial number/imei"> Enter serial number/IMEI </button> </div> </div> <div class="ftd18-register-product__step-1__reg" role="listitem"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-qr" href="#retention-registration-step01-qr"></use> </svg> <div class="ftd18-register-product__step-1__reg__inner"> <strong class="ftd18-register-product__step-1__reg__title">QR Scan</strong> <p class="ftd18-register-product__step-1__reg__desc">Scan the QR code on your products for easy registration.</p> <p class="ftd18-register-product__step-1__reg__sub-desc">* This feature can only be supported on Samsung Home Appliances and non-smart B2C monitors.</p> <button class="cta cta--contained cta--black" data-js-action="qrscanBtn" an-tr="ftd18_register product popup-samsung trade in-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:product registration:scan qr"> Scan QR code </button> </div> </div> </div> </div> </div> <div class="ftd18-register-product__step-2"> <h2 class="ftd18-register-product__title">Enter your Serial Number/IMEI</h2> <p class="ftd18-register-product__desc myd16-register-description">Quick and easy product registration.</p> <div class="ftd18-register-product__step-2-inner"> <div class="text-field-v2" data-comp-name="textFieldv2" data-auto-init="false"> <label class="text-field-v2__hint" for="serial-imei">Serial Number / IMEI</label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="serial-imei" type="text" autocomplete="on"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text assistive" id="serial-imei-assistive" aria-hidden="true">Please enter the 11 or 15- digit number.</p> <p class="text-field-v2__text error" id="serial-imei-error" aria-hidden="true">This product is already registered. Make sure you entered the right serial number or IMEI.</p> </div> <div class="ftd18-register-product__step-2__how-to-find-model-code"> <button class="ftd18-register-product__step-2__how-to-find-model-code__cta" data-i18n-expand="Expand" data-i18n-collapse="Collapse" an-tr="ftd18_register product popup-samsung trade in-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:how to find serial number or imei"> How to find Serial Number or IMEI <span class="hidden">Expand</span> <svg class="icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> <div class="ftd18-register-product__step-2__how-to-find-model-code-inner"> <div class="ftd18-register-product__step-2__select-wrap"> <ul class="ftd18-register-product__step-2__select-list" role="list"> <li class="ftd18-register-product__step-2__select" role="listitem"> <div class="ftd18-register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" aria-labelledby="type-hint" tabindex="-1" data-js-action="howToFindTypeSelect"> <option selected value="TV & AV" an-tr="an-tr-tv-av" an-ca="an-ca-tv-av" an-ac="an-ac-tv-av" an-la="an-la-tv-av">TV & AV</option> <option value="Mobile Device" an-tr="an-tr-mobile-device" an-ca="an-ca-mobile-device" an-ac="an-ac-mobile-device" an-la="an-la-mobile-device">Mobile Device</option> <option value="Home Appliance">Home Appliance</option> <option value="PC & Office">PC & Office</option> <option value="Camera & Camcorder">Camera & Camcorder</option> </select> <p id="type-hint" class="menu--text-field__hint">Type</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="type-hint type-text" type="button"> <span id="type-text" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> <li class="ftd18-register-product__step-2__select" role="listitem"> <div class="ftd18-register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" aria-labelledby="sub-type-hint" tabindex="-1"> <option selected value="Television">Television</option> <option value="Blu-ray">Blu-ray</option> <option value="Home cinema">Home cinema</option> <option value="MP3/MP4 Player">MP3/MP4 Player</option> </select> <p id="sub-type-hint" class="menu--text-field__hint">Sub Type</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="sub-type-hint sub-type-text" type="button"> <span id="sub-type-text" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> <li class="ftd18-register-product__step-2__select" role="listitem"> <div class="ftd18-register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" aria-labelledby="category-hint" tabindex="-1"> <option selected value="SUHD">SUHD</option> <option value="UHD">UHD</option> <option value="FHD">FHD</option> <option value="HD">HD</option> </select> <p id="category-hint" class="menu--text-field__hint">Category</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="category-hint category-text" type="button"> <span id="category-text" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> </ul> </div> <div class="ftd18-register-product__step-2__swiper-wrap"> <div class="ftd18-register-product__step-2__swiper swiper-container basic-swiper" data-swiper-option='{ "slidesPerView": 1, "keepWrapper": true, "autoHeight": true, "loop": false, "pagination": true, "componentEl": ".ftd18-register-product-popup", "followFinger": true }' data-comp-name="swiper" data-auto-init="false"> <div class="swiper-wrapper"> <div class="ftd18-register-product__step-2__swiper__slide swiper-slide" data-type-headline="How to find Serial Number or IMEI 1" role="tabpanel" id="slide-0"> <div class="ftd18-register-product__step-2__swiper__slide__image"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> </div> </div> <div class="ftd18-register-product__step-2__swiper__slide__title">Back view</div> <div class="ftd18-register-product__step-2__swiper__slide__desc">The serial number and model name are printed on the label located on the lower left side of the device’s exterior, near the front. They are also on a second label, inside the refrigerator compartment on a side wall above the top shelf.</div> </div> <div class="ftd18-register-product__step-2__swiper__slide swiper-slide" data-type-headline="How to find Serial Number or IMEI 2" role="tabpanel" id="slide-1"> <div class="ftd18-register-product__step-2__swiper__slide__image"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> </div> </div> <div class="ftd18-register-product__step-2__swiper__slide__title">Back view</div> <div class="ftd18-register-product__step-2__swiper__slide__desc">The serial number and model name are printed on the label located on the lower left side of the device’s exterior, near the front. They are also on a second label, inside the refrigerator compartment on a side wall above the top shelf.</div> </div> </div> </div> <div class="indicator dot-indicator" data-indicator-data='{ "type": "dot-indicator", "play": true, "autoRolling": false, "infiniteRolling": false }' data-comp-name="indicator" data-auto-init="false"> <div class="indicator-wrap"> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab"> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden"></span> </span> </button> </div> </div> </div> </div> </div> </div> </div> </div> <div class="ftd18-register-product__btn-wrap">  <button class="cta cta--outlined cta--black" data-action="back" data-js-action="backto1Btn" an-tr="ftd18_register product popup-samsung trade in-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:back"> Back </button>  <button class="cta cta--contained cta--black" data-action="check" data-js-action="checkBtn" an-tr="ftd18_register product popup-samsung trade in-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:check"> Check </button> </div> </div> <div class="ftd18-register-product__step-3"> <h2 class="ftd18-register-product__title">Product registration is almost complete!!</h2> <p class="ftd18-register-product__desc">You've entered a valid S/N or IMEI. Now select the model of your product.</p> <div class="ftd18-register-product__step-3-inner"> <div class="ftd18-register-product__step-3__category-list" data-i18n-selected="selected" role="list"> </div> <div class="ftd18-register-product__step-3__search"> <div class="ftd18-register-product__step-3__search__input-container"> <button class="ftd18-register-product__step-3__search__input__back"> <span class="hidden">Back</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#backward-bold" href="#backward-bold"></use> </svg> </button> <div class="ftd18-register-product__step-3__search__input-wrap"> <label class="ftd18-register-product__step-3__search__input-label" for="model-code-search">Enter your Model Number</label> <bdi><input class="ftd18-register-product__step-3__search__input" type="text" id="model-code-search" autocomplete="on"/></bdi> <button class="ftd18-register-product__step-3__search__input-icon delete" aria-label="delete" type="button" an-tr="ftd18_register product popup-samsung trade in-delete-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:delete model number"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <button class="ftd18-register-product__step-3__search__input-icon search" aria-label="search" type="submit" an-tr="ftd18_register product popup-samsung trade in-delete-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:search model number"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#search-bold" href="#search-bold"></use> </svg> </button> </div> </div> <h3 class="ftd18-register-product__step-3__search__result__title">Suggested Searches</h3> <div class="ftd18-register-product__step-3__search__result-list-wrap scrollbar" data-auto-init="false" data-comp-name="scrollbar" data-auto-resize> <ul class="ftd18-register-product__step-3__search__result-list scrollbar__contents" role="list"> </ul> </div> <div class="ftd18-register-product__step-3__search__result__error" aria-live="polite">No result. Please try again.</div> </div> </div> <div class="ftd18-register-product__btn-wrap"> <button class="cta cta--outlined cta--black" data-action="back" data-js-action="backto2Btn" an-tr="ftd18_register product popup-samsung trade in-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:back"> Back </button> <button class="cta cta--contained cta--black cta--disabled" disabled data-action="select" data-js-action="selectBtn" an-tr="ftd18_register product popup-samsung trade in-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:select"> Select </button> </div> </div> </div> </div> </div> <button class="popup__close" an-tr="ftd18_register product popup-samsung trade in-register popup-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <section class="ftd18-register-product-completion popup popup--alert" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="ftd18RegisterProductCompletion"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <div class="image" data-js-action="ftd18RegisterProductImage"> <img class="image__main lazy-load-man" data-src="https://via.placeholder.com/120x120" alt="" data-comp-name="image" data-auto-init="false"/> </div> <h2 class="ftd18-register-product__title" data-js-action="ftd18RegisterProductTitle">Galaxy Book3 Ultra</h2> <p class="ftd18-register-product__desc" data-js-action="ftd18RegisterProductSku">SM-G996BZKGEUA</p> <p class="ftd18-register-product__desc" data-js-action="ftd18RegisterProductSerial">Serial Number: R3CR508WNAH</p> </div> </div> <div class="popup__btn-wrap"> <button class="cta cta--contained cta--black" data-js-action="confirmBtn" an-tr="ftd18_register product popup-samsung trade in-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:confirm"> Confirm </button> </div> <button class="popup__close" an-tr="ftd18_register product popup-samsung trade in-register popup-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <section class="ftd18-register-product-qr-scan-error popup popup--alert" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="ftd18RegisterProductQRScanError"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <h2 class="ftd18-register-product__title">The device you are currently using does not support the camera function.</h2> <p class="ftd18-register-product__desc">Please try again with a different device.</p> </div> </div> <div class="popup__btn-wrap"> <button class="cta cta--contained cta--black" data-js-action="alertBtn" data-action="confirm" an-tr="ftd18_register product popup-samsung trade in-error pop up-content_click" an-ca="content click" an-ac="feature" an-la="error popup:confirm"> Confirm </button> </div> <button class="popup__close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <script src="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-templates/page-static-gnb-hq/compact.min.js"></script> <script src="/etc.clientlibs/samsung/components/content/consumer/global/product-popup/pd-g-register-product-popup/clientlibs/site.min.js"></script> <script 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