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Netpath - Jisc

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strong { font-weight: bolder; } .MuiTypography-subtitle1 { font-size: 1rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 1.75; letter-spacing: 0.00938em; } .MuiTypography-subtitle2 { font-size: 1.25rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 2rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .MuiTypography-subtitle2 b { font-weight: bolder; } .MuiTypography-subtitle2 strong { font-weight: bolder; } .MuiTypography-overline { font-size: 0.75rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 2.66; letter-spacing: 0.08333em; text-transform: uppercase; } .MuiTypography-srOnly { width: 1px; height: 1px; overflow: hidden; position: absolute; } .MuiTypography-alignLeft { text-align: left; } .MuiTypography-alignCenter { text-align: center; } .MuiTypography-alignRight { text-align: right; } 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flex-direction: row-reverse; } .MuiGrid-wrap-xs-nowrap { flex-wrap: nowrap; } .MuiGrid-wrap-xs-wrap-reverse { flex-wrap: wrap-reverse; } .MuiGrid-align-items-xs-center { align-items: center; } .MuiGrid-align-items-xs-flex-start { align-items: flex-start; } .MuiGrid-align-items-xs-flex-end { align-items: flex-end; } .MuiGrid-align-items-xs-baseline { align-items: baseline; } .MuiGrid-align-content-xs-center { align-content: center; } .MuiGrid-align-content-xs-flex-start { align-content: flex-start; } .MuiGrid-align-content-xs-flex-end { align-content: flex-end; } .MuiGrid-align-content-xs-space-between { align-content: space-between; } .MuiGrid-align-content-xs-space-around { align-content: space-around; } .MuiGrid-justify-content-xs-center { justify-content: center; } .MuiGrid-justify-content-xs-flex-end { justify-content: flex-end; } .MuiGrid-justify-content-xs-space-between { justify-content: space-between; } .MuiGrid-justify-content-xs-space-around { justify-content: space-around; } .MuiGrid-justify-content-xs-space-evenly { justify-content: space-evenly; } .MuiGrid-spacing-xs-0 { width: calc(100% + 0rem); margin: -0rem; } .MuiGrid-spacing-xs-0 > .MuiGrid-item { padding: 0rem; } .MuiGrid-spacing-xs-1 { width: calc(100% + 0.5rem); margin: -0.25rem; } .MuiGrid-spacing-xs-1 > .MuiGrid-item { padding: 0.25rem; } .MuiGrid-spacing-xs-2 { width: calc(100% + 1rem); margin: -0.5rem; } .MuiGrid-spacing-xs-2 > .MuiGrid-item { padding: 0.5rem; } .MuiGrid-spacing-xs-3 { width: calc(100% + 1.5rem); margin: -0.75rem; } .MuiGrid-spacing-xs-3 > .MuiGrid-item { padding: 0.75rem; } .MuiGrid-spacing-xs-4 { width: calc(100% + 2rem); margin: -1rem; } .MuiGrid-spacing-xs-4 > .MuiGrid-item { padding: 1rem; } .MuiGrid-spacing-xs-5 { width: calc(100% + 2.5rem); margin: -1.25rem; } .MuiGrid-spacing-xs-5 > .MuiGrid-item { padding: 1.25rem; } .MuiGrid-spacing-xs-6 { width: calc(100% + 3rem); margin: -1.5rem; } .MuiGrid-spacing-xs-6 > .MuiGrid-item { padding: 1.5rem; } .MuiGrid-spacing-xs-7 { width: calc(100% + 3.5rem); margin: -1.75rem; } .MuiGrid-spacing-xs-7 > .MuiGrid-item { padding: 1.75rem; } .MuiGrid-spacing-xs-8 { width: calc(100% + 4rem); margin: -2rem; } .MuiGrid-spacing-xs-8 > .MuiGrid-item { padding: 2rem; } .MuiGrid-spacing-xs-9 { width: calc(100% + 4.5rem); margin: -2.25rem; } .MuiGrid-spacing-xs-9 > .MuiGrid-item { padding: 2.25rem; } .MuiGrid-spacing-xs-10 { width: calc(100% + 5rem); margin: -2.5rem; } .MuiGrid-spacing-xs-10 > .MuiGrid-item { padding: 2.5rem; } .MuiGrid-grid-xs-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-xs-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-xs-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-xs-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-xs-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-xs-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-xs-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-xs-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-xs-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-xs-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-xs-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-xs-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-xs-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-xs-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } @media (min-width:600px) { .MuiGrid-grid-sm-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-sm-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-sm-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-sm-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-sm-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-sm-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-sm-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-sm-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-sm-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-sm-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-sm-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-sm-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-sm-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-sm-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } @media (min-width:960px) { .MuiGrid-grid-md-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-md-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-md-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-md-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-md-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-md-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-md-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-md-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-md-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-md-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-md-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-md-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-md-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-md-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } @media (min-width:1280px) { .MuiGrid-grid-lg-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-lg-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-lg-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-lg-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-lg-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-lg-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-lg-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-lg-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-lg-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-lg-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-lg-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-lg-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-lg-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-lg-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } @media (min-width:1920px) { .MuiGrid-grid-xl-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-xl-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-xl-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-xl-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-xl-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-xl-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-xl-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-xl-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-xl-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-xl-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-xl-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-xl-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-xl-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-xl-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } .jss2 { color: #fff; z-index: 1300; position: relative; padding-top: 1.5rem; padding-bottom: 1.5rem; background-color: #0d224c; } @media (max-width:599.95px) { .jss3 { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; } } @media (min-width:600px) { .jss3 { flex-shrink: 0; } } @media (max-width:599.95px) { .jss4 { margin-top: 1.5rem; flex-shrink: 0; } } @media (min-width:600px) { .jss5 { display: flex; align-items: center; justify-content: space-between; } } @media (min-width:600px) { .jss6 { margin-right: 1.5rem; } } @media (max-width:599.95px) { .jss7 { margin-top: 1.5rem; flex-shrink: 0; margin-right: 1rem; } } @media (min-width:600px) { .jss7 { margin-right: 1.5rem; } } .jss8 { margin-top: 1rem; } .jss1 { clip: rect(0 0 0 0); color: #000; width: 1px; height: 1px; display: block; overflow: hidden; position: absolute; clip-path: inset(50%); padding-top: 0.5rem; white-space: nowrap; padding-bottom: 0.5rem; text-decoration: unset; background-color: #fd6; } .jss1:focus { clip: unset; width: unset; height: unset; outline: .25rem solid transparent; overflow: unset; position: unset; clip-path: unset; white-space: unset; } .jss34 > * { box-sizing: border-box; font-family: Roboto; } .jss35 { padding-top: 1.5rem; padding-bottom: 2.5rem; } .jss36 { padding-top: 2.5rem; padding-bottom: 2.5rem; } .jss37 { padding-top: 1.5rem; padding-bottom: 2.5rem; } .jss38 { color: #fff; } .jss39 { background-color: #4c4c4c; } .jss40 { background-color: #404040; } .jss41 { background-color: #333; } .jss42 { display: inline; } .jss43:link { color: #fff; text-decoration: none; } .jss43:visited { color: #fff; } .jss43:focus { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss43:hover { color: #d9d9d9; transition: color .2s ease; text-decoration: underline; } .jss43:focus:hover { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss43:active { color: #fff; } .jss43:focus:active { color: #fff; outline: none; box-shadow: none; text-decoration: underline; background-color: transparent; } .jss44 { margin: 0; display: inline; padding: 0; list-style: none; } .jss45 { display: inline-block; font-size: .875rem; margin-top: 1rem; font-weight: 400; line-height: 1.428571428571429rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss45 b { font-weight: bolder; } .jss45 strong { font-weight: bolder; } .jss45:not(:last-child) { margin-right: 1rem; } .jss46::before { content: ">"; margin-right: 1rem; } .jss47 { width: calc(100% + 1.5rem); margin-left: -0.75rem; margin-right: -0.75rem; } .jss47 .MuiGrid-item { padding-left: 0.75rem; padding-right: 0.75rem; } @media (max-width:959.95px) { .jss47 { width: calc(100% + 1rem); margin-left: -0.5rem; margin-right: -0.5rem; } .jss47 .MuiGrid-item { padding-left: 0.5rem; padding-right: 0.5rem; } } .jss48 { padding-top: 0; padding-bottom: 0; } .jss49 { font-size: .875rem; font-weight: 400; line-height: 1.428571428571429rem; padding-top: 1rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss49 b { font-weight: bolder; } .jss49 strong { font-weight: bolder; } @media (max-width:599.95px) { .jss49 { border-top: .0625rem solid #707070; padding-top: 1.5rem; } } .jss50 { list-style: none; margin-top: 1.5rem; padding-left: 0; margin-bottom: 0; } @media (max-width:599.95px) { .jss51 { margin-top: 3rem; } } .jss52 { font-size: 1rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 500; line-height: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } @media (min-width:960px) { .jss52 { font-size: 1.25rem; line-height: 2rem; } } .jss52 b { font-weight: bolder; } .jss52 strong { font-weight: bolder; } .jss53 { font-size: .875rem; font-weight: 400; line-height: 1.428571428571429rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss53 b { font-weight: bolder; } .jss53 strong { font-weight: bolder; } .jss53:not(:first-child) { margin-top: 1rem; } .jss54 { margin-right: 0.5rem; } .jss55 { display: flex; flex-wrap: wrap; list-style: none; margin-top: 0; padding-left: 0; margin-bottom: 0; } .jss56 { margin-bottom: 0; } @media (max-width:599.95px) { .jss56 { margin-bottom: 1.5rem; } } .jss57 { font-size: .875rem; margin-top: 1rem; font-weight: 400; line-height: 1.428571428571429rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss57 b { font-weight: bolder; } .jss57 strong { font-weight: bolder; } .jss57:not(:last-child) { margin-right: 1.5rem; } .jss58 { font-size: .875rem; font-weight: 400; line-height: 1.428571428571429rem; padding-top: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss58 b { font-weight: bolder; } .jss58 strong { font-weight: bolder; } @media (max-width:599.95px) { .jss58 { border-top: .0625rem solid #707070; } } .jss59:link { color: #fff; text-decoration: underline; } .jss59:visited { color: #d9d9d9; } .jss59:focus { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss59:hover { color: #d9d9d9; transition: color .2s ease; text-decoration: underline; } .jss59:focus:hover { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss59:active { color: #fff; } .jss59:focus:active { color: #fff; outline: none; box-shadow: none; text-decoration: underline; background-color: transparent; } .jss23 { display: none; align-items: center; margin-left: auto; justify-content: center; } @media (max-width: 757px) { .jss23 { gap: 8px; display: flex; } } @media (min-width:600px) { .jss23 { margin-top: 0.5rem; } } .jss24 { color: #069; width: 36px; border: none; height: 36px; justify-content: center; background-color: #e4e9ec; } .jss24:hover { color: #fff; cursor: pointer; background-color: #069; } .jss24:focus { color: #fff; outline: .25rem solid #fd6; outline-offset: -2px; background-color: #069; } .jss25 { display: flex; position: relative; align-items: center; margin-left: auto; } @media (max-width: 757px) { .jss25 { top: 100%; right: 0; display: none; padding: 1.8rem; position: absolute; border-top: 1px solid #ccc; box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); -moz-box-shadow: 0px 5px 4px rgba(0,0,0,0.2); background-color: #fff; -webkit-box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); } } @media (max-width: 400px) { .jss25 { left: 0; } } @media (max-width: 757px) { .jss25.visible { display: block; } } .jss26 { color: #666; display: block; font-size: 18px; text-decoration: unset; } .jss26:hover { color: #004777; text-decoration: underline; } .jss26:focus { color: #000; outline: transparent solid 0.25rem; box-shadow: rgb(255 221 102) 0px 0.25rem 0px 0px, rgb(255 221 102) 0px -0.25rem 0px 0px; text-decoration: none; background-color: rgb(255, 221, 102); } .jss27 { top: 100%; right: 0; width: 600px; display: none; padding: 20px 30px; position: absolute; border-top: 2px solid #00557f; box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); text-align: center; -moz-box-shadow: 0px 5px 4px rgba(0,0,0,0.2); background-color: #fff; -webkit-box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); } @media (max-width: 757px) { .jss27 { display: none; } } .jss28 { top: 50%; color: #2c3841; right: 1.8rem; width: 32px; border: none; bottom: 0; cursor: pointer; height: 32px; display: flex; position: absolute; transform: translateY(-50%); align-items: center; justify-content: center; background-color: transparent; } @media (min-width: 757px) { .jss28 { right: 10px; } } .jss28:hover { opacity: 0.5; } .jss28:focus { outline: .25rem solid #fd6; background-color: #fff; } @media (max-width: 757px) { .jss29 { width: 100%; } } @media (min-width: 757px) { .jss29:focus-within #predictive-results.visible { display: block; } } @media (min-width: 757px) { .jss30 { padding: 10px 10px; position: relative; margin-right: -10px; } .jss30.has-search-term:focus-within { box-shadow: 0 0 2px rgb(0 0 0 / 20%); -moz-box-shadow: 0 0 2px rgba(0,0,0,0.2); background-image: linear-gradient(to bottom,#e4e9ec 0%,#fff 100%); -webkit-box-shadow: 0 0 2px rgb(0 0 0 / 20%); } } .jss31 { width: 210px; border: 2px solid #E4E9EC; display: block; padding: 5px 32px 4px 9px; min-height: 31px; background-color: #fff; } .jss31:focus { outline: .25rem solid #fd6; background-color: #fff; } .jss31::-webkit-search-cancel-button, .jss31::-webkit-search-decoration, .jss31 -webkit-search-results-button, .jss31 -webkit-search-results-decoration { display: none; } .jss31::-ms-clear { width: 0; height: 0; display: none; } .jss31::-ms-reveal { width: 0; height: 0; display: none; } .jss31:-webkit-autofill, .jss31:-webkit-autofill:hover, .jss31:-webkit-autofill:active, .jss31:-webkit-autofill:focus { -webkit-box-shadow: 0 0 0px 1000px #fff inset; } @media (max-width: 757px) { .jss31 { width: 100%; } } .jss32 span { clip: rect(0 0 0 0); width: 1px; height: 1px; overflow: hidden; position: absolute; clip-path: inset(50%); white-space: nowrap; } .jss9 { z-index: 1100; position: relative; } .jss10 { color: #666; background-color: #fff; } @media (min-width:600px) { .jss10 { padding-top: 0.5rem; padding-bottom: 0.5rem; } } @media (max-width:599.95px) { .jss11::before { content: ''; display: table; } .jss11::after { clear: both; content: ''; display: table; } } @media (min-width:600px) { .jss11 { display: flex; justify-content: space-between; } } @media (max-width:599.95px) { .jss12 { float: left; } } .jss13 { display: flex; } .jss14 { line-height: 0; } .jss15 { margin-left: 16px; } @media (max-width:599.95px) { .jss15 { margin-top: 1rem; } } @media (min-width:600px) { .jss15 { margin-top: .625rem; } } @media (max-width:599.95px) { .jss16 { font-size: 1rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss16 b { font-weight: bolder; } .jss16 strong { font-weight: bolder; } } @media (min-width:600px) { .jss16 { font-size: 1.25rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 2rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss16 b { font-weight: bolder; } .jss16 strong { font-weight: bolder; } } .jss17 { margin-right: 3px; } @media (max-width:599.95px) { .jss18 { display: none; } } @media (min-width:600px) { .jss18 { font-size: 1.25rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 2rem; margin-left: 3px; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss18 b { font-weight: bolder; } .jss18 strong { font-weight: bolder; } } .jss19:link { color: #666; text-decoration: unset; } .jss19:visited { color: #666; } .jss19:focus { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss19:focus:not(:focus-visible) { outline: .25rem solid transparent; box-shadow: unset; text-decoration: underline; background-color: unset; } .jss19:hover { color: #004777; text-decoration: underline; } .jss19:active { color: #000; text-decoration: underline; } @media (hover: none) { .jss19:hover { color: #666; } } @media (max-width:599.95px) { .jss20 { width: 2.5rem; height: 2.5rem; } } @media (min-width:600px) 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sm:text-[2.75rem] md:text-[3rem] md:leading-[4rem]" id="servicePageHeaderTitle">Netpath</h1><div class="sm:grid sm:grid-cols-2 sm:gap-x-4"><p class="mt-6 mb-[unset] font-sans text-[1.25rem] font-normal antialiased leading-[2rem] sm:w-1/2 sm:min-w-full sm:mt-[unset]">Allowing you to interconnect sites and services using point-to-point virtual private connections over the Janet Network and beyond.</p><div class="mt-6 sm:w-1/2 sm:min-w-full sm:mt-[unset]" data-testid="service-page-header-call-to-action-panel"><p class="p-6 my-[unset] font-sans text-[1.25rem] font-normal text-jiscWhite antialiased leading-[2rem] bg-jiscBrandGreen-main sm:mr-8 sm:text-[1.5rem]"><a class="flex shrink-0 text-jiscWhite underline visited:text-jiscAlto focus:text-jiscBlack focus:bg-jiscDandelion focus:outline focus:outline-4 focus:outline-transparent focus:no-underline focus:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] hover:text-jiscAlto active:text-jiscWhite focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none focus:active:underline focus:active:bg-transparent focus:active:shadow-none" data-testid="service-page-header-primary-call-to-action" href="/web/20240418204816/https://www.jisc.ac.uk/contact/your-relationship-manager">Contact your relationship manager</a></p><div class="px-6 pt-2 pb-6 text-jiscWhite bg-jiscMineShaft sm:mr-8" data-testid="service-page-header-secondary-calls-to-action"><ul class="pl-[unset] my-[unset] font-sans text-[1rem] font-normal antialiased leading-[1.5rem] list-none"><li class="mt-4" data-testid="service-page-header-secondary-call-to-action"><a class="flex text-jiscWhite underline visited:text-jiscAlto focus:text-jiscBlack focus:bg-jiscDandelion focus:outline focus:outline-4 focus:outline-transparent focus:no-underline focus:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] hover:text-jiscAlto active:text-jiscWhite focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none focus:active:underline focus:active:bg-transparent focus:active:shadow-none" href="http://web.archive.org/web/20240418204816/tel:0300 300 2212"><span class="shrink-0 min-w-[2rem] mr-4 text-[1.25rem] text-center"><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="phone" class="svg-inline--fa fa-phone " role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path fill="currentColor" d="M164.9 24.6c-7.7-18.6-28-28.5-47.4-23.2l-88 24C12.1 30.2 0 46 0 64C0 311.4 200.6 512 448 512c18 0 33.8-12.1 38.6-29.5l24-88c5.3-19.4-4.6-39.7-23.2-47.4l-96-40c-16.3-6.8-35.2-2.1-46.3 11.6L304.7 368C234.3 334.7 177.3 277.7 144 207.3L193.3 167c13.7-11.2 18.4-30 11.6-46.3l-40-96z"></path></svg></span><span>0300 300 2212</span></a></li><li class="mt-4" data-testid="service-page-header-secondary-call-to-action"><a class="flex text-jiscWhite underline visited:text-jiscAlto focus:text-jiscBlack focus:bg-jiscDandelion focus:outline focus:outline-4 focus:outline-transparent focus:no-underline focus:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] hover:text-jiscAlto active:text-jiscWhite focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none focus:active:underline focus:active:bg-transparent focus:active:shadow-none" href="http://web.archive.org/web/20240418204816/mailto:help@jisc.ac.uk"><span class="shrink-0 min-w-[2rem] mr-4 text-[1.25rem] text-center"><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="envelope" class="svg-inline--fa fa-envelope " role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path fill="currentColor" d="M48 64C21.5 64 0 85.5 0 112c0 15.1 7.1 29.3 19.2 38.4L236.8 313.6c11.4 8.5 27 8.5 38.4 0L492.8 150.4c12.1-9.1 19.2-23.3 19.2-38.4c0-26.5-21.5-48-48-48H48zM0 176V384c0 35.3 28.7 64 64 64H448c35.3 0 64-28.7 64-64V176L294.4 339.2c-22.8 17.1-54 17.1-76.8 0L0 176z"></path></svg></span><span class="break-all">help@jisc.ac.uk</span></a></li></ul></div></div></div></div></header><div class=" clearfix pt-10 pb-10 bg-jiscWhite " data-testid="content-area"><div class="box-border max-w-screen-md px-4 mx-auto md:px-6"><div class="box-border flex w-[calc(100%+1rem)] -mx-2"><div class="box-border hidden px-2 sm:block sm:w-1/12" data-testid="replace-material-ui-hidden--1/12@sm"></div><div class="box-border px-2 sm:w-10/12"><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | mb-6 |"><h2 id="about-netpath-w9gsp" data-block-key="w9gsp">About netpath</h2><p data-block-key="f9op">Netpath allows you to securely and cost effectively provide point-to-point connectivity between sites, via the <a href="http://web.archive.org/web/20240418204816/https://www.jisc.ac.uk/janet">Janet Network</a>.</p><p data-block-key="ndgi">It is particularly appropriate for organisations wishing to exploit demanding, real-time technologies and to exchange large amounts of data with greater efficiency than via an internet/IP connection. All at a fraction of the cost of dedicated fibre circuits.</p><p data-block-key="daean">Netpath is available in two variants, netpath classic and netpath plus.</p><ul><li data-block-key="efn42"><strong>Netpath classic</strong><br/> Providing point-to-point virtual connections between two Janet Network ports that are already providing services such as IP connections. Because they share the available port bandwidth with these other services, netpath classic connections are highly cost effective and benefit from a simple, fixed, UK-wide tariff structure.</li><li data-block-key="1tmic"><strong>Netpath plus<br/></strong>Offers the same functionality but is delivered over dedicated ports and uses bandwidth reservation to offer enhanced levels of performance for the most demanding, high volume and real-time applications. Netpath plus is tariffed according to both geography and reserved bandwidth and is available both within the UK and internationally.</li></ul><p data-block-key="e0esq">Both netpath variants offer:</p><ul><li data-block-key="57gao">Secure, high quality, high bandwidth, virtual private connections over the Janet Network</li><li data-block-key="9d352">Wide area Ethernet-style connections for operational efficiency and simplicity</li><li data-block-key="d9ai0">The ability to run virtually any service or protocol over the connection</li><li data-block-key="do3np">Bulk access to shared resources including <a href="/web/20240418204816/https://www.jisc.ac.uk/data-centre-services/">Jisc data centres</a> and <a href="http://web.archive.org/web/20240418204816/https://www.jisc.ac.uk/cloud">cloud services</a></li><li data-block-key="2qi0u">Wires only or <a href="http://web.archive.org/web/20240418204816/https://www.jisc.ac.uk/managed-router-service">managed router service</a> option</li></ul><p data-block-key="b4eit"><a href="http://web.archive.org/web/20240418204816/https://www.youtube.com/watch?v=vEkUvkuMYHs">Watch our video for to see how Netpath works and how it could benefit your organisation</a>.</p><h2 id="get-started-7amga" data-block-key="7amga">Get started</h2><p data-block-key="6r4gp">For advice on which netpath variant is the best fit for your requirement, or for any other enquiries including migration from Lightpath to netpath, get in touch.</p></div><section class="mt-10 mb-10 text-jiscMineShaft" data-testid="call-to-action"><p class="mt-6 mb-[unset]"><a class="inline-block p-3 font-sans text-[1.25rem] antialiased font-normal leading-[2rem] text-center no-underline text-jiscWhite bg-jiscBrandGrape-main visited:bg-jiscBrandGrape-pale focus:text-jiscWhite focus:bg-jiscBrandGrape-dark visited:text-jiscBrandGrape-main focus:outline focus:outline-jiscDandelion focus:outline-4 hover:text-jiscWhite hover:bg-jiscBrandGrape-dark active:text-jiscWhite active:bg-jiscMineShaft" data-testid="call-to-action-call-to-action" href="/web/20240418204816/https://www.jisc.ac.uk/contact/your-relationship-manager">Contact your relationship manager</a></p></section><section class="mt-10 mb-10 border-t-jiscAlto border-t-[.0625rem] border-r-0 border-b-0 border-l-0 border-solid" data-testid="expandable-group"><details style="background-color:#fff" class=" border-t-0 font-normal text-jiscBahamaBlue webkit-details-marker-hidden focus:text-jiscBlack focus:no-underline focus:bg-jiscDandelion focus:outline-transparent focus:outline focus:outline-4 focus-not-focus-visible-text-jiscBahamaBlue focus-not-focus-visible-underline focus-not-focus-visible-bg-transparent focus-not-focus-visible-outline-0 focus-not-focus-visible-hover-text-jiscRegalBlue active:text-jiscBlack border-b-jiscAlto border-b-[.0625rem] border-x-0 border-solid print:border-b-0" data-testid="expandable-block-2-expandable-1"><summary class=" font-normal text-jiscBahamaBlue webkit-details-marker-hidden focus:text-jiscBlack focus:no-underline focus:bg-jiscDandelion focus:outline-transparent focus:outline focus:outline-4 focus-not-focus-visible-text-jiscBahamaBlue focus-not-focus-visible-underline focus-not-focus-visible-bg-transparent focus-not-focus-visible-outline-0 focus-not-focus-visible-hover-text-jiscRegalBlue active:text-jiscBlack underline list-none cursor-pointer expandable-summary " data-testid="expandable-block-2-expandable-1-summary"><h3 class="flex items-center p-4 my-[unset] font-sans text-[1rem] antialiased font-normal leading-[1.5rem]" data-testid="expandable-block-2-expandable-1-heading-element"><span class="grow" data-testid="expandable-block-2-expandable-1-heading-content">Service level agreement</span><span class="ml-2 shrink-0 sm:ml-4 print:hidden" data-testid="expandable-block-2-expandable-1-trigger-icon"><span aria-hidden="true" class="text-[.875rem]">Show</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down ml-2" role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path fill="currentColor" d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></h3></summary><div class="[&amp;>p]:bg-jiscWhite] px-4 mt-2 mb-6" data-testid="expandable-block-2-expandable-1-content"><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | |"><h4 data-block-key="w1np9">Service description</h4><p data-block-key="3cab5">Netpath provides point-to-point, network connectivity and capacity that can be dedicated or shared according to individual project requirements.</p><p data-block-key="55c4g">Netpath connections are built from segments which can include: the Janet Network backbone, Janet regional networks, the requesting organisation&#x27;s own campus network, network overlays, third party access circuits and other NRENs.</p><p data-block-key="10u2e">Implementation of a netpath connection relies on a level of effective coordination and the cooperation of the multiple involved parties appropriate to the scope of the service. This can range from a simple UK-wide point-to-point virtual circuit to a resilient, reserved bandwidth, international connection using, for example, a compatible GÉANT service for European connectivity.</p><h4 data-block-key="9bt47">Hours of service</h4><p data-block-key="9a1m6">Where a Netpath service transits infrastructure that is also used by an IP service or other service that is deployed over equipment that is supported 24/7, the service is available 24 hours a day, seven days a week, all year.</p><p data-block-key="c4dqu">Netpath plus services that transit the legacy Lightpath infrastructure are supported according to the SLA of that infrastructure which is currently 09:00-17:00 weekdays with no out of hours on-call cover.</p><h4 data-block-key="3mru0">Fault management</h4><p data-block-key="7t8ud">Faults on the service may be reported at any time via the service desk on 0300 300 2212 or by emailing <a href="http://web.archive.org/web/20240418204816/mailto:help@jisc.ac.uk">help@jisc.ac.uk</a>.</p><h4 data-block-key="8v501">Security</h4><p data-block-key="7e49t">Organisations must ensure they understand and adhere to the Janet security policy.</p><h4 data-block-key="746dh">Charges and price changes</h4><p data-block-key="1ps10">This is a chargeable service. </p><p data-block-key="9ke3p">We have a standardised timeline for the rollout of pricing changes on existing live services. To our very best endeavours, we will issue price change notifications in January. Ahead of their application in the August invoicing of that same year. We understand that this better aligns with HE and FE budget setting cycles and gives a notification period which is more helpful to members. This will also exceed the three months’ notice stipulated in our terms.</p><p data-block-key="8vdfa">Typically, service price change notifications will be issued via email to the relevant organisational contacts. We will not email you if are not affected by a price change; for example if the change does not apply to your service or sector.</p><h4 data-block-key="dgeo7">Request for service</h4><p data-block-key="7mliu">Request this service via the service desk on 0300 300 2212 or by emailing <a href="http://web.archive.org/web/20240418204816/mailto:help@jisc.ac.uk">help@jisc.ac.uk</a>.</p><h4 data-block-key="53t25">Service delivery time</h4><p data-block-key="baupd">Netpath service requests will either be approved or rejected within ten business days, as defined in SLD definitions, of receiving all necessary information.</p><p data-block-key="5njjt">A Netpath will be provided within 45 business days of the request being authorised and receiving all the necessary information, unless prevented by reasons beyond Jisc’s control. (This may particularly be the case when the provision of a Netpath includes external network overlays and other national research networks).</p><h4 data-block-key="13ajf">Jisc terms and conditions</h4><p data-block-key="2j7bo">Organisations must ensure they understand and adhere to the Jisc terms and conditions.</p><h4 data-block-key="e9bp9">Escalation</h4><p data-block-key="9f5o8">If you are experiencing an issue with the service, and wish to escalate the issue please contact us via the service desk on 0300 300 2212 or by emailing <a href="http://web.archive.org/web/20240418204816/mailto:help@jisc.ac.uk">help@jisc.ac.uk</a>.</p><h4 data-block-key="er0g9">Technical section</h4><p data-block-key="fp7ft">Netpaths are built from segments across the Janet Network backbone, regional networks, the organisation’s campus network, possibly external network overlays and other national research networks.</p><p data-block-key="8g61j">Please note that Netpath plus services are not viewable in <a href="http://web.archive.org/web/20240418204816/https://www.jisc.ac.uk/netsight">Netsight</a>.</p></div></div></details><div class="hidden print:block border-t-0 font-normal text-jiscBahamaBlue webkit-details-marker-hidden focus:text-jiscBlack focus:no-underline focus:bg-jiscDandelion focus:outline-transparent focus:outline focus:outline-4 focus-not-focus-visible-text-jiscBahamaBlue focus-not-focus-visible-underline focus-not-focus-visible-bg-transparent focus-not-focus-visible-outline-0 focus-not-focus-visible-hover-text-jiscRegalBlue active:text-jiscBlack border-b-jiscAlto border-b-[.0625rem] border-x-0 border-solid "><div class="[&amp;>p]:bg-jiscWhite] px-4 mt-2 mb-6" data-testid="expandable-block-2-expandable-1-content"><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | |"><h4 data-block-key="w1np9">Service description</h4><p data-block-key="3cab5">Netpath provides point-to-point, network connectivity and capacity that can be dedicated or shared according to individual project requirements.</p><p data-block-key="55c4g">Netpath connections are built from segments which can include: the Janet Network backbone, Janet regional networks, the requesting organisation&#x27;s own campus network, network overlays, third party access circuits and other NRENs.</p><p data-block-key="10u2e">Implementation of a netpath connection relies on a level of effective coordination and the cooperation of the multiple involved parties appropriate to the scope of the service. This can range from a simple UK-wide point-to-point virtual circuit to a resilient, reserved bandwidth, international connection using, for example, a compatible GÉANT service for European connectivity.</p><h4 data-block-key="9bt47">Hours of service</h4><p data-block-key="9a1m6">Where a Netpath service transits infrastructure that is also used by an IP service or other service that is deployed over equipment that is supported 24/7, the service is available 24 hours a day, seven days a week, all year.</p><p data-block-key="c4dqu">Netpath plus services that transit the legacy Lightpath infrastructure are supported according to the SLA of that infrastructure which is currently 09:00-17:00 weekdays with no out of hours on-call cover.</p><h4 data-block-key="3mru0">Fault management</h4><p data-block-key="7t8ud">Faults on the service may be reported at any time via the service desk on 0300 300 2212 or by emailing <a href="http://web.archive.org/web/20240418204816/mailto:help@jisc.ac.uk">help@jisc.ac.uk</a>.</p><h4 data-block-key="8v501">Security</h4><p data-block-key="7e49t">Organisations must ensure they understand and adhere to the Janet security policy.</p><h4 data-block-key="746dh">Charges and price changes</h4><p data-block-key="1ps10">This is a chargeable service. </p><p data-block-key="9ke3p">We have a standardised timeline for the rollout of pricing changes on existing live services. To our very best endeavours, we will issue price change notifications in January. Ahead of their application in the August invoicing of that same year. We understand that this better aligns with HE and FE budget setting cycles and gives a notification period which is more helpful to members. This will also exceed the three months’ notice stipulated in our terms.</p><p data-block-key="8vdfa">Typically, service price change notifications will be issued via email to the relevant organisational contacts. We will not email you if are not affected by a price change; for example if the change does not apply to your service or sector.</p><h4 data-block-key="dgeo7">Request for service</h4><p data-block-key="7mliu">Request this service via the service desk on 0300 300 2212 or by emailing <a href="http://web.archive.org/web/20240418204816/mailto:help@jisc.ac.uk">help@jisc.ac.uk</a>.</p><h4 data-block-key="53t25">Service delivery time</h4><p data-block-key="baupd">Netpath service requests will either be approved or rejected within ten business days, as defined in SLD definitions, of receiving all necessary information.</p><p data-block-key="5njjt">A Netpath will be provided within 45 business days of the request being authorised and receiving all the necessary information, unless prevented by reasons beyond Jisc’s control. (This may particularly be the case when the provision of a Netpath includes external network overlays and other national research networks).</p><h4 data-block-key="13ajf">Jisc terms and conditions</h4><p data-block-key="2j7bo">Organisations must ensure they understand and adhere to the Jisc terms and conditions.</p><h4 data-block-key="e9bp9">Escalation</h4><p data-block-key="9f5o8">If you are experiencing an issue with the service, and wish to escalate the issue please contact us via the service desk on 0300 300 2212 or by emailing <a href="http://web.archive.org/web/20240418204816/mailto:help@jisc.ac.uk">help@jisc.ac.uk</a>.</p><h4 data-block-key="er0g9">Technical section</h4><p data-block-key="fp7ft">Netpaths are built from segments across the Janet Network backbone, regional networks, the organisation’s campus network, possibly external network overlays and other national research networks.</p><p data-block-key="8g61j">Please note that Netpath plus services are not viewable in <a href="http://web.archive.org/web/20240418204816/https://www.jisc.ac.uk/netsight">Netsight</a>.</p></div></div></div></section><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | mt-6 |"><h3 data-block-key="jt0za">ISO certification</h3><p data-block-key="wi2cd">This service is included within the scope of our ISO9001 and ISO27001 certificates.</p><p data-block-key="19m7u"><a href="/web/20240418204816/https://www.jisc.ac.uk/certification/">Read more about International Organisation for Standardisation (ISO) standards and view Jisc certificates</a>.</p><p data-block-key="icb9i"></p><img alt="ISO 9001-2015 UKAS logo" class="richtext-image left" height="130" src="http://web.archive.org/web/20240418204816im_/https://jisc-ac-uk-static-assets-prod.s3.eu-west-1.amazonaws.com/media/images/iso-9001-2015-ukas-logo_WKlQydF.width-500.jpg" width="200"/><p data-block-key="2ocv9"></p><p data-block-key="1drmj"></p><img alt="ISO 27001 certified logo" class="richtext-image left" height="130" src="http://web.archive.org/web/20240418204816im_/https://jisc-ac-uk-static-assets-prod.s3.eu-west-1.amazonaws.com/media/images/iso_iec_27001ukas.width-500.jpg" width="200"/><p data-block-key="kptt"></p></div></div></div></div></div></article></main><footer aria-labelledby="site-footer" class="jss34"><div class="jss38 jss35 jss39"><div class="MuiContainer-root MuiContainer-maxWidthMd"><div class="MuiGrid-root jss47 MuiGrid-container"><div class="MuiGrid-root jss48 MuiGrid-item MuiGrid-grid-xs-12 MuiGrid-grid-sm-9"><h2 class="MuiTypography-root MuiTypography-srOnly" id="site-footer">Site footer</h2><div class=""><nav aria-label="Breadcrumb" class="jss42"><ul class="jss44"><li class="jss45"><a aria-label="Jisc homepage" class="jss43" title="Jisc homepage" href="/web/20240418204816/https://www.jisc.ac.uk/"><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="house" class="svg-inline--fa fa-house " role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 576 512"><path 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netpath\u003c/h2\u003e\u003cp data-block-key=\"f9op\"\u003eNetpath allows you to securely and cost effectively provide point-to-point connectivity between sites, via the \u003ca href=\"https://www.jisc.ac.uk/janet\"\u003eJanet Network\u003c/a\u003e.\u003c/p\u003e\u003cp data-block-key=\"ndgi\"\u003eIt is particularly appropriate for organisations wishing to exploit demanding, real-time technologies and to exchange large amounts of data with greater efficiency than via an internet/IP connection. All at a fraction of the cost of dedicated fibre circuits.\u003c/p\u003e\u003cp data-block-key=\"daean\"\u003eNetpath is available in two variants, netpath classic and netpath plus.\u003c/p\u003e\u003cul\u003e\u003cli data-block-key=\"efn42\"\u003e\u003cstrong\u003eNetpath classic\u003c/strong\u003e\u003cbr/\u003e Providing point-to-point virtual connections between two Janet Network ports that are already providing services such as IP connections. Because they share the available port bandwidth with these other services, netpath classic connections are highly cost effective and benefit from a simple, fixed, UK-wide tariff structure.\u003c/li\u003e\u003cli data-block-key=\"1tmic\"\u003e\u003cstrong\u003eNetpath plus\u003cbr/\u003e\u003c/strong\u003eOffers the same functionality but is delivered over dedicated ports and uses bandwidth reservation to offer enhanced levels of performance for the most demanding, high volume and real-time applications. Netpath plus is tariffed according to both geography and reserved bandwidth and is available both within the UK and internationally.\u003c/li\u003e\u003c/ul\u003e\u003cp data-block-key=\"e0esq\"\u003eBoth netpath variants offer:\u003c/p\u003e\u003cul\u003e\u003cli data-block-key=\"57gao\"\u003eSecure, high quality, high bandwidth, virtual private connections over the Janet Network\u003c/li\u003e\u003cli data-block-key=\"9d352\"\u003eWide area Ethernet-style connections for operational efficiency and simplicity\u003c/li\u003e\u003cli data-block-key=\"d9ai0\"\u003eThe ability to run virtually any service or protocol over the connection\u003c/li\u003e\u003cli data-block-key=\"do3np\"\u003eBulk access to shared resources including \u003ca href=\"/data-centre-services/\"\u003eJisc data centres\u003c/a\u003e and \u003ca href=\"https://www.jisc.ac.uk/cloud\"\u003ecloud services\u003c/a\u003e\u003c/li\u003e\u003cli data-block-key=\"2qi0u\"\u003eWires only or \u003ca href=\"https://www.jisc.ac.uk/managed-router-service\"\u003emanaged router service\u003c/a\u003e option\u003c/li\u003e\u003c/ul\u003e\u003cp data-block-key=\"b4eit\"\u003e\u003ca href=\"https://www.youtube.com/watch?v=vEkUvkuMYHs\"\u003eWatch our video for to see how Netpath works and how it could benefit your organisation\u003c/a\u003e.\u003c/p\u003e\u003ch2 id=\"get-started-7amga\" data-block-key=\"7amga\"\u003eGet started\u003c/h2\u003e\u003cp data-block-key=\"6r4gp\"\u003eFor advice on which netpath variant is the best fit for your requirement, or for any other enquiries including migration from Lightpath to netpath, get in touch.\u003c/p\u003e","id":"785d0c3b-f0ec-4beb-b0a6-f077b7d287de"},{"type":"call_to_action","value":{"headingElement":"h2","heading":"","summary":"","call_to_action_text":"Contact your relationship manager","call_to_action_url":"/contact/your-relationship-manager"},"id":"4b5d3b37-52b1-4340-b022-bc398bd32775"},{"type":"expandable_content","value":{"expandable_heading_element":"h3","background":"white","custom_background_colour":"","expandables":[{"heading":"Service level agreement","content":"\u003ch4 data-block-key=\"w1np9\"\u003eService description\u003c/h4\u003e\u003cp data-block-key=\"3cab5\"\u003eNetpath provides point-to-point, network connectivity and capacity that can be dedicated or shared according to individual project requirements.\u003c/p\u003e\u003cp data-block-key=\"55c4g\"\u003eNetpath connections are built from segments which can include: the Janet Network backbone, Janet regional networks, the requesting organisation\u0026#x27;s own campus network, network overlays, third party access circuits and other NRENs.\u003c/p\u003e\u003cp data-block-key=\"10u2e\"\u003eImplementation of a netpath connection relies on a level of effective coordination and the cooperation of the multiple involved parties appropriate to the scope of the service. This can range from a simple UK-wide point-to-point virtual circuit to a resilient, reserved bandwidth, international connection using, for example, a compatible GÉANT service for European connectivity.\u003c/p\u003e\u003ch4 data-block-key=\"9bt47\"\u003eHours of service\u003c/h4\u003e\u003cp data-block-key=\"9a1m6\"\u003eWhere a Netpath service transits infrastructure that is also used by an IP service or other service that is deployed over equipment that is supported 24/7, the service is available 24 hours a day, seven days a week, all year.\u003c/p\u003e\u003cp data-block-key=\"c4dqu\"\u003eNetpath plus services that transit the legacy Lightpath infrastructure are supported according to the SLA of that infrastructure which is currently 09:00-17:00 weekdays with no out of hours on-call cover.\u003c/p\u003e\u003ch4 data-block-key=\"3mru0\"\u003eFault management\u003c/h4\u003e\u003cp data-block-key=\"7t8ud\"\u003eFaults on the service may be reported at any time via the service desk on 0300 300 2212 or by emailing \u003ca href=\"mailto:help@jisc.ac.uk\"\u003ehelp@jisc.ac.uk\u003c/a\u003e.\u003c/p\u003e\u003ch4 data-block-key=\"8v501\"\u003eSecurity\u003c/h4\u003e\u003cp data-block-key=\"7e49t\"\u003eOrganisations must ensure they understand and adhere to the Janet security policy.\u003c/p\u003e\u003ch4 data-block-key=\"746dh\"\u003eCharges and price changes\u003c/h4\u003e\u003cp data-block-key=\"1ps10\"\u003eThis is a chargeable service. \u003c/p\u003e\u003cp data-block-key=\"9ke3p\"\u003eWe have a standardised timeline for the rollout of pricing changes on existing live services. To our very best endeavours, we will issue price change notifications in January. Ahead of their application in the August invoicing of that same year. We understand that this better aligns with HE and FE budget setting cycles and gives a notification period which is more helpful to members. This will also exceed the three months’ notice stipulated in our terms.\u003c/p\u003e\u003cp data-block-key=\"8vdfa\"\u003eTypically, service price change notifications will be issued via email to the relevant organisational contacts. We will not email you if are not affected by a price change; for example if the change does not apply to your service or sector.\u003c/p\u003e\u003ch4 data-block-key=\"dgeo7\"\u003eRequest for service\u003c/h4\u003e\u003cp data-block-key=\"7mliu\"\u003eRequest this service via the service desk on 0300 300 2212 or by emailing \u003ca href=\"mailto:help@jisc.ac.uk\"\u003ehelp@jisc.ac.uk\u003c/a\u003e.\u003c/p\u003e\u003ch4 data-block-key=\"53t25\"\u003eService delivery time\u003c/h4\u003e\u003cp data-block-key=\"baupd\"\u003eNetpath service requests will either be approved or rejected within ten business days, as defined in SLD definitions, of receiving all necessary information.\u003c/p\u003e\u003cp data-block-key=\"5njjt\"\u003eA Netpath will be provided within 45 business days of the request being authorised and receiving all the necessary information, unless prevented by reasons beyond Jisc’s control. (This may particularly be the case when the provision of a Netpath includes external network overlays and other national research networks).\u003c/p\u003e\u003ch4 data-block-key=\"13ajf\"\u003eJisc terms and conditions\u003c/h4\u003e\u003cp data-block-key=\"2j7bo\"\u003eOrganisations must ensure they understand and adhere to the Jisc terms and conditions.\u003c/p\u003e\u003ch4 data-block-key=\"e9bp9\"\u003eEscalation\u003c/h4\u003e\u003cp data-block-key=\"9f5o8\"\u003eIf you are experiencing an issue with the service, and wish to escalate the issue please contact us via the service desk on 0300 300 2212 or by emailing \u003ca href=\"mailto:help@jisc.ac.uk\"\u003ehelp@jisc.ac.uk\u003c/a\u003e.\u003c/p\u003e\u003ch4 data-block-key=\"er0g9\"\u003eTechnical section\u003c/h4\u003e\u003cp data-block-key=\"fp7ft\"\u003eNetpaths are built from segments across the Janet Network backbone, regional networks, the organisation’s campus network, possibly external network overlays and other national research networks.\u003c/p\u003e\u003cp data-block-key=\"8g61j\"\u003ePlease note that Netpath plus services are not viewable in \u003ca href=\"https://www.jisc.ac.uk/netsight\"\u003eNetsight\u003c/a\u003e.\u003c/p\u003e"}]},"id":"b442c735-5a0d-4f99-aa28-b67b2cbefe68"},{"type":"content_block","value":"\u003ch3 data-block-key=\"jt0za\"\u003eISO certification\u003c/h3\u003e\u003cp data-block-key=\"wi2cd\"\u003eThis service is included within the scope of our ISO9001 and ISO27001 certificates.\u003c/p\u003e\u003cp data-block-key=\"19m7u\"\u003e\u003ca href=\"/certification/\"\u003eRead more about International Organisation for Standardisation (ISO) standards and view Jisc certificates\u003c/a\u003e.\u003c/p\u003e\u003cp data-block-key=\"icb9i\"\u003e\u003c/p\u003e\u003cimg alt=\"ISO 9001-2015 UKAS logo\" class=\"richtext-image left\" height=\"130\" src=\"https://jisc-ac-uk-static-assets-prod.s3.eu-west-1.amazonaws.com/media/images/iso-9001-2015-ukas-logo_WKlQydF.width-500.jpg\" width=\"200\"\u003e\u003cp data-block-key=\"2ocv9\"\u003e\u003c/p\u003e\u003cp data-block-key=\"1drmj\"\u003e\u003c/p\u003e\u003cimg alt=\"ISO 27001 certified logo\" class=\"richtext-image left\" height=\"130\" src=\"https://jisc-ac-uk-static-assets-prod.s3.eu-west-1.amazonaws.com/media/images/iso_iec_27001ukas.width-500.jpg\" width=\"200\"\u003e\u003cp data-block-key=\"kptt\"\u003e\u003c/p\u003e","id":"1b87b58b-9703-45cc-97c3-3d76135a9ce8"}],"primary_call_to_action_text":"Contact your relationship manager","primary_call_to_action_url":"/contact/your-relationship-manager","secondary_calls_to_action":[{"type":"secondary_call_to_action","value":{"text":"0300 300 2212","url":"tel:0300 300 2212","icon_name":"phone","icon_style":"solid"},"id":"ad21df60-51b4-4cb2-b282-624e767ec750"},{"type":"secondary_call_to_action","value":{"text":"help@jisc.ac.uk","url":"mailto:help@jisc.ac.uk","icon_name":"envelope","icon_style":"solid"},"id":"78f71b78-980a-4f24-9a5c-7066b876af58"}],"summary":"Allowing you to interconnect sites and services using point-to-point virtual private connections over the Janet Network and beyond.","redirect_url":""}},"__N_SSP":true},"page":"/[...path]","query":{"path":["netpath"]},"buildId":"xx_QiHckg3_1c5ZZF_g2t","isFallback":false,"isExperimentalCompile":false,"gssp":true,"scriptLoader":[]}</script></body></html><!-- FILE ARCHIVED ON 20:48:16 Apr 18, 2024 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 01:38:58 Dec 02, 2024. 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