Leadership - Sonesta Newsroom

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https://newsroom.sonesta.com/wp-content/uploads/2023/12/Mask-group-16-300x275.png 300w" sizes="(max-width: 600px) 100vw, 600px" /> </div> <div class="team-member-content"> <h4>JOHN MURRAY</h4> <p>President & CEO</p> </div> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/MURRAYJOHNG/" target="_blank">LinkedIn</a></li> </ul> <div class="team-member-description"> <p>John Murray is the President and Chief Executive Officer of Sonesta International Hotels Corporation, the 8th largest U.S. hotel company, with approximately 1,200 hotels across 17 brands in eight countries.</p> </div> <p class="team-member-link"><a href="#">Read full bio<i class="fa-regular fa-angle-right"></i></a></p> <div class="overlay"> <div class="modal"> <a href="#" class="modal-close"><i class="fa-regular fa-xmark"></i></a> <div class="modal-row"> <div class="modal-image"> <img src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/Mask-group-16.png" alt="JOHN MURRAY, President & CEO Sonesta" /> </div> <div class="modal-content"> <h4>JOHN MURRAY</h4> <h3>President & CEO</h3> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/MURRAYJOHNG/" target="_blank">Linkedin</a></li> </ul> <p class="p1">John Murray is the President and Chief Executive Officer of Sonesta International Hotels Corporation, the 8th largest U.S. hotel company, with approximately 1,200 hotels across 17 brands in eight countries.</p> <p class="p1">Murray is also an Executive Vice President of The RMR Group and is a member of the RMR Executive Operating Committee.</p> <p class="p1">In addition, he serves as a Managing Trustee of Service Properties Trust (Nasdaq: SVC) and Industrial Logistics Properties Trust (Nasdaq: ILPT).</p> </div> </div> </div> </div> </div> </div> <div class="col-md-6"> <div class="team-member large"> <div class="team-member-image"> <img width="600" height="550" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/Mask-group-15.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="KEITH PIERCE, Executive Vice President Sonesta" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/Mask-group-15.png 600w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/Mask-group-15-300x275.png 300w" sizes="(max-width: 600px) 100vw, 600px" /> </div> <div class="team-member-content"> <h4>KEITH PIERCE</h4> <p>Executive Vice President</p> </div> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/KEITH-PIERCE/" target="_blank">LinkedIn</a></li> </ul> <div class="team-member-description"> <p>Keith Pierce was named Executive Vice President and President of Franchise & Development for Sonesta, effective March 2021. As a 35-year veteran, He oversees the day-to-day franchise operation of Sonesta and Red Lion Hotels.</p> </div> <p class="team-member-link"><a href="#">Read full bio<i class="fa-regular fa-angle-right"></i></a></p> <div class="overlay"> <div class="modal"> <a href="#" class="modal-close"><i class="fa-regular fa-xmark"></i></a> <div class="modal-row"> <div class="modal-image"> <img src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-11-modal.png" alt="" /> </div> <div class="modal-content"> <h4>KEITH PIERCE</h4> <h3>Executive Vice President</h3> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/KEITH-PIERCE/" target="_blank">Linkedin</a></li> </ul> <p>Keith Pierce was named Executive Vice President and President of Franchise & Development for Sonesta, effective March 2021. As a 35-year veteran, He oversees the day-to-day franchise operation of Sonesta and Red Lion Hotels.</p> <p>He directs the franchise and development team and liaises with property owners and franchisees. His focus includes defining Sonesta’s expansion into franchising in the Americas and continuing the portfolio’s growth as the company pursues sustained growth and a larger global footprint. He is a member of the 2022 AHLA Board of Directors.</p> </div> </div> </div> </div> </div> </div> </div> <div class="row"> <div class="col-12"> <div class="team-row"> <div class="team-member"> <div class="team-member-image"> <img width="232" height="232" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-9.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-9.png 232w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-9-150x150.png 150w" sizes="(max-width: 232px) 100vw, 232px" /> </div> <div class="team-member-content"> <h4>BRAD MAXWELL</h4> <p>Executive Vice President & General Counsel</p> </div> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/BRAD-MAXWELL-319A503/" target="_blank">LinkedIn</a></li> </ul> <p class="team-member-link"><a href="#">Read full bio<i class="fa-regular fa-angle-right"></i></a></p> <div class="overlay"> <div class="modal"> <a href="#" class="modal-close"><i class="fa-regular fa-xmark"></i></a> <div class="modal-row"> <div class="modal-image"> <img width="232" height="232" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-9.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-9.png 232w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-9-150x150.png 150w" sizes="(max-width: 232px) 100vw, 232px" /> </div> <div class="modal-content"> <h4>BRAD MAXWELL</h4> <h3>Executive Vice President & General Counsel</h3> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/BRAD-MAXWELL-319A503/" target="_blank">Linkedin</a></li> </ul> <p class="p1">Brad Maxwell has been leading Sonesta’s legal efforts since he joined the company in 2015, and he was appointed General Counsel in 2017.</p> <p class="p1">He is responsible for providing strategic direction and advice to the company’s owners, directors, and executive leadership, as well as guiding the legal team in all litigation, contracting, franchising, acquisition, licensing, and other legal endeavors for the organization. Brad also oversees the Human Resources, Compensation, and Compliance team for Sonesta.</p> </div> </div> </div> </div> </div> <div class="team-member"> <div class="team-member-image"> <img width="232" height="232" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-8.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-8.png 232w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-8-150x150.png 150w" sizes="(max-width: 232px) 100vw, 232px" /> </div> <div class="team-member-content"> <h4>BOB GUNKEL</h4> <p>Chief Financial Officer</p> </div> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/BOBGUNKEL/" target="_blank">LinkedIn</a></li> </ul> <p class="team-member-link"><a href="#">Read full bio<i class="fa-regular fa-angle-right"></i></a></p> <div class="overlay"> <div class="modal"> <a href="#" class="modal-close"><i class="fa-regular fa-xmark"></i></a> <div class="modal-row"> <div class="modal-image"> <img width="232" height="232" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-8.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-8.png 232w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-8-150x150.png 150w" sizes="(max-width: 232px) 100vw, 232px" /> </div> <div class="modal-content"> <h4>BOB GUNKEL</h4> <h3>Chief Financial Officer</h3> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/BOBGUNKEL/" target="_blank">Linkedin</a></li> </ul> <p>Bob Gunkel joined as Sonesta’s Chief Financial Officer in October of 2023.</p> <p>Gunkel is an accomplished financial executive at both large public and small private companies. We believe that his comprehensive experience, problem-solving and analytical skills, and strong work ethic will help fuel and sustain Sonesta’s growth.</p> <p>Gunkel is looking forward to helping refine the financial reporting infrastructure, meeting the company’s evolving business intelligence needs and continuing Sonesta’s rapid growth.</p> </div> </div> </div> </div> </div> <div class="team-member"> <div class="team-member-image"> <img width="232" height="232" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-7.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-7.png 232w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-7-150x150.png 150w" sizes="(max-width: 232px) 100vw, 232px" /> </div> <div class="team-member-content"> <h4>SHAWN CRYAN</h4> <p>Senior Vice President Corporate Strategy</p> </div> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/SHAWN-CRYAN-69953637/" target="_blank">LinkedIn</a></li> </ul> <p class="team-member-link"><a href="#">Read full bio<i class="fa-regular fa-angle-right"></i></a></p> <div class="overlay"> <div class="modal"> <a href="#" class="modal-close"><i class="fa-regular fa-xmark"></i></a> <div class="modal-row"> <div class="modal-image"> <img width="232" height="232" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-7.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-7.png 232w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-7-150x150.png 150w" sizes="(max-width: 232px) 100vw, 232px" /> </div> <div class="modal-content"> <h4>SHAWN CRYAN</h4> <h3>Senior Vice President Corporate Strategy</h3> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/SHAWN-CRYAN-69953637/" target="_blank">Linkedin</a></li> </ul> <p class="p1">As Senior Vice President for Corporate Strategy since 2021, Shawn Cryan develops and leads the company’s long-term strategy with senior leaders and stakeholders.</p> <p class="p1">To facilitate the successful execution of the company strategy, Shawn also implements and drives system and process improvements. He oversees the Innovation & Program Development Team; Architecture, Design, & Construction; Procurement; IT; and is responsible for underwriting managed company acquisition opportunities.</p> </div> </div> </div> </div> </div> <div class="team-member"> <div class="team-member-image"> <img width="232" height="232" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-6.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-6.png 232w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-6-150x150.png 150w" sizes="(max-width: 232px) 100vw, 232px" /> </div> <div class="team-member-content"> <h4>JEFF KNOWLTON</h4> <p>Chief Information Officer</p> </div> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/jeff-knowlton-0588436/" target="_blank">LinkedIn</a></li> </ul> <p class="team-member-link"><a href="#">Read full bio<i class="fa-regular fa-angle-right"></i></a></p> <div class="overlay"> <div class="modal"> <a href="#" class="modal-close"><i class="fa-regular fa-xmark"></i></a> <div class="modal-row"> <div class="modal-image"> <img width="232" height="232" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-6.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-6.png 232w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-6-150x150.png 150w" sizes="(max-width: 232px) 100vw, 232px" /> </div> <div class="modal-content"> <h4>JEFF KNOWLTON</h4> <h3>Chief Information Officer</h3> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/jeff-knowlton-0588436/" target="_blank">Linkedin</a></li> </ul> <p class="p2">In July of 2023, Jeff Knowlton was appointed as Chief Information Officer.<span class="Apple-converted-space"> </span>Knowlton has 25 years of experience leading IT teams and successfully implementing strategic initiatives within the hospitality industry.</p> <p class="p2">In his role, he leverages technology to create unforgettable experiences for our guests and great value for our owners, allowing for growth.</p> </div> </div> </div> </div> </div> <div class="team-member"> <div class="team-member-image"> <img width="232" height="232" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-3-1.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-3-1.png 232w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-3-1-150x150.png 150w" sizes="(max-width: 232px) 100vw, 232px" /> </div> <div class="team-member-content"> <h4>CHRIS TRICK</h4> <p>Chief Marketing and Performance Officer</p> </div> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/CHRISTRICK/" target="_blank">LinkedIn</a></li> </ul> <p class="team-member-link"><a href="#">Read full bio<i class="fa-regular fa-angle-right"></i></a></p> <div class="overlay"> <div class="modal"> <a href="#" class="modal-close"><i class="fa-regular fa-xmark"></i></a> <div class="modal-row"> <div class="modal-image"> <img width="232" height="232" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-3-1.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-3-1.png 232w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-3-1-150x150.png 150w" sizes="(max-width: 232px) 100vw, 232px" /> </div> <div class="modal-content"> <h4>CHRIS TRICK</h4> <h3>Chief Marketing and Performance Officer</h3> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/CHRISTRICK/" target="_blank">Linkedin</a></li> </ul> <p><span data-olk-copy-source="MessageBody">Chris Trick was appointed Chief Marketing and Performance Officer in August 2024. For the last four years, he has served as Chief Marketing Officer and now oversees Sonesta’s Marketing and Distribution teams. Trick has helped franchise companies grow their businesses for over twenty years.</span></p> <p>Trick created an integrated campaign to position Sonesta for continued growth as part of the Sonesta Franchise team. This story tells of Sonesta’s acquisition of Red Lion, the transition, and the launch of four of Sonesta’s legacy brands. In his role with Sonesta, he oversees B2B and B2C initiatives, Revenue Management, Distribution, e-commerce, Field and brand Marketing, and Communications for the franchise division.</p> </div> </div> </div> </div> </div> <div class="team-member"> <div class="team-member-image"> <img width="232" height="232" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-5.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-5.png 232w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-5-150x150.png 150w" sizes="(max-width: 232px) 100vw, 232px" /> </div> <div class="team-member-content"> <h4>BRIAN QUINN</h4> <p>Chief Development Officer</p> </div> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/BRIAN-QUINN-778B9018/" target="_blank">LinkedIn</a></li> </ul> <p class="team-member-link"><a href="#">Read full bio<i class="fa-regular fa-angle-right"></i></a></p> <div class="overlay"> <div class="modal"> <a href="#" class="modal-close"><i class="fa-regular fa-xmark"></i></a> <div class="modal-row"> <div class="modal-image"> <img width="232" height="232" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-5.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-5.png 232w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-5-150x150.png 150w" sizes="(max-width: 232px) 100vw, 232px" /> </div> <div class="modal-content"> <h4>BRIAN QUINN</h4> <h3>Chief Development Officer</h3> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/BRIAN-QUINN-778B9018/" target="_blank">Linkedin</a></li> </ul> <p class="p1">After over 20 years in executive roles with public and private equity firms, Brian Quinn was appointed Chief Development Officer in April 2021 when Sonesta acquired Red Lion Hotels Corporation. Sonesta has recruited an illustrious franchise and development team, launched all Sonesta brands throughout the Americas, and ensured continuity for existing legacy Red Lion franchisees.</p> <p class="p1">Quinn brings deep experience in hospitality, real estate, finance, acquisitions, and hotel operations, while developing and executing operating strategies for Sonesta’s franchise and development organization.</p> </div> </div> </div> </div> </div> <div class="team-member"> <div class="team-member-image"> <img width="232" height="232" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-4.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-4.png 232w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-4-150x150.png 150w" sizes="(max-width: 232px) 100vw, 232px" /> </div> <div class="team-member-content"> <h4>ELIZABETH HARLOW</h4> <p>Chief Brand Officer</p> </div> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/ELIZABETH-HARLOW-1345997/" target="_blank">LinkedIn</a></li> </ul> <p class="team-member-link"><a href="#">Read full bio<i class="fa-regular fa-angle-right"></i></a></p> <div class="overlay"> <div class="modal"> <a href="#" class="modal-close"><i class="fa-regular fa-xmark"></i></a> <div class="modal-row"> <div class="modal-image"> <img width="232" height="232" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-4.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-4.png 232w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-4-150x150.png 150w" sizes="(max-width: 232px) 100vw, 232px" /> </div> <div class="modal-content"> <h4>ELIZABETH HARLOW</h4> <h3>Chief Brand Officer</h3> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/ELIZABETH-HARLOW-1345997/" target="_blank">Linkedin</a></li> </ul> <p class="p1">Elizabeth Harlow was appointed Chief Brand Officer for Sonesta International Hotels Corporation in May 2021. She specializes in building and defining the Sonesta brands, analyzing the loyalty program to articulate the value proposition and engagement strategy clearly, and optimizing the over-arching user experience throughout the customer journey.</p> <p class="p1">With over two decades in brand strategy and marketing, Harlow has mastered the perfect juxtaposition of brand, service, and luxury while seamlessly driving financial results.</p> </div> </div> </div> </div> </div> <div class="team-member"> <div class="team-member-image"> <img width="232" height="232" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-2-1.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-2-1.png 232w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-2-1-150x150.png 150w" sizes="(max-width: 232px) 100vw, 232px" /> </div> <div class="team-member-content"> <h4>JENNIFER RAUSCH</h4> <p>Chief People Officer</p> </div> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/JENNIFER-RAUSCH-78204A1/" target="_blank">LinkedIn</a></li> </ul> <p class="team-member-link"><a href="#">Read full bio<i class="fa-regular fa-angle-right"></i></a></p> <div class="overlay"> <div class="modal"> <a href="#" class="modal-close"><i class="fa-regular fa-xmark"></i></a> <div class="modal-row"> <div class="modal-image"> <img width="232" height="232" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-2-1.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-2-1.png 232w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-2-1-150x150.png 150w" sizes="(max-width: 232px) 100vw, 232px" /> </div> <div class="modal-content"> <h4>JENNIFER RAUSCH</h4> <h3>Chief People Officer</h3> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/JENNIFER-RAUSCH-78204A1/" target="_blank">Linkedin</a></li> </ul> <p>Jennifer Rausch joined Sonesta in November 2013. Most recently recognized as Chief People Officer, she oversees the corporate HR team and the property human resource directors. She leads a group of HR professionals who are responsible for the design, development and execution of all Sonesta company-wide HR programs including benefits, compensation, employee relations, recruiting, training, HRIS, employee engagement, organizational design and development. Jennifer offers 20+ years of achievement in organizations going through transformational changes.</p> </div> </div> </div> </div> </div> <div class="team-member"> <div class="team-member-image"> <img width="232" height="232" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-1-1.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-1-1.png 232w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-1-1-150x150.png 150w" sizes="(max-width: 232px) 100vw, 232px" /> </div> <div class="team-member-content"> <h4>GARINE FEREJIAN-MAYO</h4> <p>Chief Commercial Officer</p> </div> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/GARINEF/" target="_blank">LinkedIn</a></li> </ul> <p class="team-member-link"><a href="#">Read full bio<i class="fa-regular fa-angle-right"></i></a></p> <div class="overlay"> <div class="modal"> <a href="#" class="modal-close"><i class="fa-regular fa-xmark"></i></a> <div class="modal-row"> <div class="modal-image"> <img width="232" height="232" src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-1-1.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-1-1.png 232w, https://newsroom.sonesta.com/wp-content/uploads/2023/12/team-1-1-150x150.png 150w" sizes="(max-width: 232px) 100vw, 232px" /> </div> <div class="modal-content"> <h4>GARINE FEREJIAN-MAYO</h4> <h3>Chief Commercial Officer</h3> <ul class="team-member-info"> <li><i class="fa-brands fa-linkedin"></i><a href="https://www.linkedin.com/in/GARINEF/" target="_blank">Linkedin</a></li> </ul> <p class="p1">In April 2021, Garine Ferejian-Mayo was appointed Chief Commercial Officer of Sonesta International Hotels Corporation.</p> <p class="p1">In this newly created position, Ms. Ferejian-Mayo leverages her 25 years of industry experience to drive the execution of Sonesta’s commercial operations while leading the company’s Sales, Revenue, Distribution, Call Center, and Field-Marketing teams. In conjunction with Chief Operating Officer Vera Manoukian, Ferejian-Mayo crafted the company’s commercial strategy to position Sonesta as an industry leader with outstanding financial results and guest satisfaction.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>        <section class="testimonial"> <div class="container-fluid"> <div class="row justify-content-center"> <div class="col-12"> <div class="testimonial-wrap"> <div class="testimonial-card" > <div class="text-wrap"> <div class="slide-item"> <div> <p class="h3"><span class="NormalTextRun SCXW196298072 BCX0">"As a growing hospitality company, Sonesta has an in-depth understanding of markets across the country, which we can </span><span class="NormalTextRun SCXW196298072 BCX0">leverage</span><span class="NormalTextRun SCXW196298072 BCX0"> to promote the success of our franchisees." </span></p> <p class="author"><span>Brian Quinn </span> Chief Development Officer</p> </div> <div> <p class="h3"><span class="NormalTextRun SCXW196298072 BCX0">"Today, loyalty matters than ever. And people want to be rewarded and recognized as a part of the service and guest experience. </span><span class="NormalTextRun SCXW196298072 BCX0">" </span></p> <p class="author"><span>Chris Trick </span> Chief Marketing and Performance Officer </p> </div> <div> <p class="h3">“ I was adamant that working with the company meant not having to deal with the sometimes-onerous brand standards lodging companies exact. We are trying to make brand standards and PIPs that don’t drive franchisees out of business.”</p> <p class="author"><span>John Murray</span> President and CEO Sonesta International Hotels</p> </div> </div> </div> <div class="testimonial-card-image"> <div class="slide-item"> <div class="image-slide"> <img src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/Mask-group.png" alt="" /> </div> <div class="image-slide"> <img src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/Mask-group.png" alt="" /> </div> <div class="image-slide"> <img src="https://newsroom.sonesta.com/wp-content/uploads/2023/12/Mask-group.png" alt="" /> </div> </div> </div> </div> <div class="tabs"> <ul class="tabs-icons"> <li> <span><img class="background-img" src="https://newsroom.sonesta.com/wp-content/uploads/2022/02/Brian-Quinn-9.20.21.jpg" alt="Brian Quinn" /></span> </li> <li> <span><img class="background-img" src="https://newsroom.sonesta.com/wp-content/uploads/2024/10/Chris-Testimonial.png" 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