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.padding-0 { padding: 0rem !important; } .spacing-clean { padding: 0rem !important; margin: 0rem !important; } .margin-top { margin-right: 0rem !important; margin-bottom: 0rem !important; margin-left: 0rem !important; } .padding-top { padding-right: 0rem !important; padding-bottom: 0rem !important; padding-left: 0rem !important; } .margin-right { margin-top: 0rem !important; margin-bottom: 0rem !important; margin-left: 0rem !important; } .padding-right { padding-top: 0rem !important; padding-bottom: 0rem !important; padding-left: 0rem !important; } .margin-bottom { margin-top: 0rem !important; margin-right: 0rem !important; margin-left: 0rem !important; } .padding-bottom { padding-top: 0rem !important; padding-right: 0rem !important; padding-left: 0rem !important; } .margin-left { margin-top: 0rem !important; margin-right: 0rem !important; margin-bottom: 0rem !important; } .padding-left { padding-top: 0rem !important; padding-right: 0rem !important; padding-bottom: 0rem !important; } .margin-horizontal { margin-top: 0rem !important; margin-bottom: 0rem !important; } .padding-horizontal { padding-top: 0rem !important; padding-bottom: 0rem !important; } .margin-vertical { margin-right: 0rem !important; margin-left: 0rem !important; } .padding-vertical { padding-right: 0rem !important; padding-left: 0rem !important; } /*Desktop*/ @media (min-width: 992px) { html { font-size:16px; } } /*Tablet*/ @media (max-width: 991px) { html { font-size:15px; } } /*Mobile Landscape*/ @media (max-width: 767px) { html { font-size:15px; } } /*Mobile Portrait*/ @media (max-width: 479px) { html { font-size:15px; } } /* EXTRAS */ .w-slider-dot { background: #DDD1CA !important;} .w-slider-dot.w-active { background: #189E87 !important; } .callout-link { text-decoration: none !important;} .legal-consent-container .hs-form-booleancheckbox-display p {margin: 0;font-size: 0.9rem;font-weight: 400!important;} .legal-consent-container .hs-form-booleancheckbox-display>span {margin-left: 8px 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.heading-style-h4, .heading-style-h5, .heading-style-h6, b,strong, .text-weight-semibold, .button { font-weight: 400; font-variation-settings: "wght" 600; } em { font-style: normal; font-variation-settings: "slnt" -10; } </style></div><div class="page-wrapper"><div class="main-wrapper"><div data-w-id="dd2c59ea-5f08-2a86-d269-3d9a293b7a60" class="nav-control"><div data-animation="over-right" class="nav w-nav" data-easing2="ease-in-out" data-easing="ease-in-out" data-collapse="medium" data-w-id="a7e58694-b3b0-630d-39bc-f3315431d7a2" role="banner" data-duration="300" data-doc-height="1"><div class="top-bar_nav"><div class="container-medium aligned-right"><a href="/contact" class="top-bar_link">Contact</a><div class="text-separator"></div><a href="/site-search" class="top-bar_link">Search</a><div class="text-separator"></div><a href="/company/careers" class="top-bar_link">We're hiring</a><div class="text-separator"></div><a href="https://app.smartsurvey.co.uk/login" 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src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6495c59f8560288d4658c4c9_Frame%2045%20(1).svg" loading="lazy" alt="" class="dd-img"><div><div class="text-weight-semibold">Enterprise Survey Software</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Complete solution for data collection, insights, and actionable results.</div></div></a><a href="/features/survey-dashboards" class="dropdown-link is-light-green w-inline-block"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6644c6a440ef2db5f512d409_nav-dd-dashboards.svg" loading="lazy" alt="" class="dd-img"><div><div class="text-weight-semibold">Dashboards</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Visualise your data, monitor KPIs and empower teams to make data-driven decisions.</div></div></a></div></div><div class="vertical-divider"></div><div class="dd-col"><div id="w-node-a7e58694-b3b0-630d-39bc-f3315431d7d6-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">Addons</div></div><div class="_2-col-grid"><a id="w-node-_743983d9-5aa9-a19b-91ce-2a8f7baae1b3-293b7a60" href="/integrations" class="dropdown-link is-grey w-inline-block"><div><div class="text-weight-semibold">Native Integrations</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Integrate with your favourite platforms in just a few clicks.</div></div></a><a href="/services/consumer-panels" class="dropdown-link is-grey w-inline-block"><div><div class="text-weight-semibold">Consumer Panels</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Instantly reach millions with our Live Consumer Audience Service.</div></div></a><a id="w-node-_6c354b5d-56d9-a1c0-7b01-f14fb873bdf7-293b7a60" href="/integrations/directory" class="dropdown-link is-grey w-inline-block"><div><div class="text-weight-semibold">Integration Directory</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Search our list of over 297 platform integrations.</div></div></a><a href="/features/white-label-surveys" class="dropdown-link is-grey w-inline-block"><div><div class="text-weight-semibold">White Label</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Customise and white label your survey communications.</div></div></a><a href="/features/api-webhooks" class="dropdown-link is-grey w-inline-block"><div><div class="text-weight-semibold">API & Webhooks</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Access our API and webhooks directly or use tools like Zapier and Integrately.</div></div></a><a href="/features" class="dropdown-link is-grey w-inline-block"><div><div class="text-weight-semibold">All Features</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Our survey software is very user friendly yet packed full of advanced</div></div></a></div></div></div></div></div></nav></div><div data-hover="false" data-delay="100" data-w-id="a7e58694-b3b0-630d-39bc-f3315431d7f7" class="nav-dropdown is-static w-dropdown"><div class="nav-dropdown-toggle w-dropdown-toggle"><div class="nav-dropdown-arrow w-embed"><svg width="14" height="9" viewbox="0 0 14 9" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M6.59375 8.28125L7.42286 7.51543L13.0938 2.2496L11.4355 0.471134L6.59375 4.96479L1.75198 0.471134L0.0937497 2.2496L5.76464 7.51543L6.59375 8.28125Z" fill="currentColor"></path> </svg></div><div>Solutions</div></div><nav class="dropdown-list _2-col w-dropdown-list"><div class="dd-list-content is-dd-block"><div class="container-medium is-dd-flex"><div class="dd-col is-small"><div class="text-size-large text-weight-semibold">Solutions</div><div class="spacer-tiny"></div><p class="text-colour-blue">Discover the versatility of our survey software, designed to meet different functional needs across industries and company sizes.</p></div><div class="vertical-divider"></div><div class="dd-col"><div id="w-node-a7e58694-b3b0-630d-39bc-f3315431d807-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">By Function</div></div><a href="/solutions/customer-experience" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Customer Experience</div></a><a href="/solutions/employee-experience" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Employee Experience</div></a><a href="/solutions/patient-experience" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Patient Experience</div></a><a href="/solutions/market-research" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Market Research</div></a><a href="/solutions/citizen-engagement" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Citizen Engagement</div></a></div></div><div class="vertical-divider"></div><div class="dd-col"><div id="w-node-a7e58694-b3b0-630d-39bc-f3315431d825-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">By Industry</div></div><a href="/public-sector-and-government-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Government</div></a><a href="/financial-services-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Financial Services</div></a><a href="/healthcare-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Healthcare</div></a><a href="/education-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Education</div></a><a href="/non-profit-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Not for profit</div></a><a href="/hospitality-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Hospitality & Travel</div></a><a href="/hospitality-surveys/event" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Events</div></a></div></div><div class="vertical-divider"></div><div class="dd-col"><div id="w-node-a7e58694-b3b0-630d-39bc-f3315431d84f-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">By Plan</div></div><a href="/free-online-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Basic (Free)</div></a><a href="/survey-software/professional-plan" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Professional</div></a><a href="/survey-software/business-plan" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Business</div></a><a href="/enterprise" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Enterprise</div></a><a data-uk-only="true" href="/survey-software/student-plan" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Student</div></a><a data-uk-only="true" href="/survey-software/university-plan" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">University</div></a><div class="div-line"></div><a href="/non-profit-surveys/plan" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Non-profit discount</div></a></div></div></div></div></nav></div><div data-hover="false" data-delay="100" data-w-id="a7e58694-b3b0-630d-39bc-f3315431d87b" class="nav-dropdown is-static w-dropdown"><div class="nav-dropdown-toggle w-dropdown-toggle"><div>Features</div><div class="nav-dropdown-arrow w-embed"><svg width="14" height="9" viewbox="0 0 14 9" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M6.59375 8.28125L7.42286 7.51543L13.0938 2.2496L11.4355 0.471134L6.59375 4.96479L1.75198 0.471134L0.0937497 2.2496L5.76464 7.51543L6.59375 8.28125Z" fill="currentColor"></path> </svg></div></div><nav class="dropdown-list _2-col w-dropdown-list"><div class="dd-list-content is-dd-block"><div class="container-medium is-dd-flex"><div class="dd-col grow"><div id="w-node-_64467a9d-6647-cef7-dc3e-f29be8cdf6e3-293b7a60" class="dd-link-container"><a href="/features/create-engaging-surveys" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Create Engaging Surveys</div></a><a href="/features/ask-questions-your-way" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Ask Questions your Way</div></a><a href="/features/white-label-surveys" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">White Label Surveys</div></a><a href="/features/smart-surveys" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Smart Surveys</div></a><a href="/features/accessibility" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Accessibility</div></a><a href="/features/mobile-first-surveys" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Mobile-first Surveys</div></a><a href="/features/advanced-customisation" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Advanced Customisation</div></a><a href="/features/survey-dashboards" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Dashboards</div></a></div></div><div class="vertical-divider"></div><div class="dd-col grow"><div id="w-node-_64467a9d-6647-cef7-dc3e-f29be8cdf716-293b7a60" class="dd-link-container"><a href="/features/survey-data-management" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Data Management</div></a><a href="/features/survey-sharing" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Survey Sharing</div></a><a href="/survey-safety-and-security" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Safety and Security</div></a><a href="/features/real-time-analysis" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Real-time Analysis</div></a><a href="/features/survey-metrics" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Measure Key Metrics</div></a><a href="/features/response-management" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Response Management</div></a><a href="/features/flexible-distribution" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Flexible Distribution</div></a><a href="/integrations/directory" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Native integrations</div></a></div></div><div class="vertical-divider"></div><div class="dd-col grow"><div id="w-node-_64467a9d-6647-cef7-dc3e-f29be8cdf749-293b7a60" class="dd-link-container"><a href="/features/embed-surveys" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Embed Surveys</div></a><a href="/features/api-webhooks" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">API and Webhooks</div></a><a href="/integrations" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Integrations</div></a><a href="/features/external-alerts-and-updates" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">External Alerts and Updates</div></a><a href="/features/collaboration-and-security" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Collaboration</div></a><a href="/features/personal-productivity" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Personal Productivity</div></a><a href="/features/helping-you-succeed" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Helping You Succeed</div></a><a href="/services/consumer-panels" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Buy Responses</div></a><a href="/features#feature-table" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">See All Features</div></a></div></div></div></div></nav></div><a href="/pricing" class="nav-link is-main-nav w-nav-link">Plans & Pricing</a><div data-hover="false" data-delay="100" data-w-id="a7e58694-b3b0-630d-39bc-f3315431d8e2" class="nav-dropdown is-static w-dropdown"><div class="nav-dropdown-toggle w-dropdown-toggle"><div>Resources</div><div class="nav-dropdown-arrow w-embed"><svg width="14" height="9" viewbox="0 0 14 9" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M6.59375 8.28125L7.42286 7.51543L13.0938 2.2496L11.4355 0.471134L6.59375 4.96479L1.75198 0.471134L0.0937497 2.2496L5.76464 7.51543L6.59375 8.28125Z" fill="currentColor"></path> </svg></div></div><nav class="dropdown-list _2-col w-dropdown-list"><div class="dd-list-content is-dd-block"><div class="container-medium is-dd-flex"><div class="dd-col is-4-row"><div id="w-node-be1370c0-dba8-225d-9602-cb9e6a603170-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">Support & Status</div></div><a href="https://help.smartsurvey.co.uk" target="_blank" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Help Guides</div></a><a href="/updates" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Product Updates</div></a><a href="/security" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Security</div></a><a href="/gdpr" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">GDPR</div></a><a href="https://smartsurvey.status.io" target="_blank" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">System Status</div></a><a href="https://docs.smartsurvey.io" target="_blank" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">API Docs</div></a></div></div><div class="vertical-divider"></div><div class="dd-col is-4-row"><div id="w-node-be1370c0-dba8-225d-9602-cb9e6a60319a-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">Tools</div></div><a href="/free-online-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"><strong></strong></div></div><div class="nav_text-size-small">Free Survey Maker</div></a><a href="/resources/calculators" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Calculators</div></a><a href="/resources/roi-calculators" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">ROI Calculators</div></a><a href="/survey-questions" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Survey Questions</div></a><a href="/survey-types" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Types of Survey</div></a><a href="/survey-design" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Survey Design</div></a><a href="/company/about-accessible-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Accessibility Guide</div></a></div></div><div class="vertical-divider"></div><div class="dd-col is-4-row"><div id="w-node-be1370c0-dba8-225d-9602-cb9e6a6031c5-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">Company</div></div><a href="/company/about-us" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">About Us</div></a><a href="/company/careers" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Careers</div></a><a href="/blog" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Blog</div></a><a href="/case-studies" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Case Studies</div></a></div></div><div class="vertical-divider"></div><div class="dd-col is-4-row"><div id="w-node-be1370c0-dba8-225d-9602-cb9e6a6031e3-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">Survey Templates</div></div><a href="/templates/surveys/customer" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Customer</div></a><a href="/templates/surveys/education" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Education</div></a><a href="/templates/surveys/employee" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Employee</div></a><a href="/templates/surveys/events" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Events</div></a><a href="/templates/surveys/hospitality" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Hospitality</div></a><a href="/templates/surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">All Categories</div></a></div></div></div></div></nav></div><div class="nav-button-wrapper hide-tablet"><div><a href="https://app.smartsurvey.co.uk/c/signup?plan=7&trial=1&cta=start-for-free" class="button is-small wide-button w-button">Start for free</a></div></div><div class="top-bar-content"><a href="/company/careers" class="wide-link">We're hiring</a><a href="/contact" class="wide-link">Contact us</a><a href="https://app.smartsurvey.co.uk/c/signup?ut_source=adminbar" class="wide-link">Sign up</a><a href="https://app.smartsurvey.co.uk/" class="wide-link">Login</a></div></nav><div class="menu-button w-nav-button"><div class="menu-line _1"></div><div class="menu-line _2"></div><div class="menu-line _3"></div></div></div></div><div class="nav-bg-container"><div class="nav-bg"></div></div><div class="bg-overlay"></div></div><div class="nav-page-overlay"></div><div class="nav-page-overlay-2"></div><div class="nav-page-overlay-3"></div><div class="nav-page-overlay-4"></div></div><div class="section-home-hero padding-huge drop-shadow-30"><div class="container-medium horizontal-flex"><div class="col-50"><div class="max-width-semi"><h1>Microsoft Forms Alternative</h1><div class="spacer-small"></div><div class="text-size-xmedium text-colour-blue">SmartSurvey is the top UK-based alternative to Microsoft Forms. Enjoy advanced features, top-rated performance and full data privacy. Ideal for all users, from students to global enterprises.<br></div></div><div class="spacer-large"></div><div class="cta-holder"><a href="https://app.smartsurvey.co.uk/c/signup?plan=7&trial=1&cta=start-for-free" class="button w-button">Start for free</a></div></div><div class="col_50"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/669a813dd939cb999075731e_header-ms-forms-alternative.png" alt="" sizes="(max-width: 479px) 89vw, (max-width: 991px) 92vw, (max-width: 1919px) 52vw, 568px" srcset="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/669a813dd939cb999075731e_header-ms-forms-alternative-p-500.png 500w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/669a813dd939cb999075731e_header-ms-forms-alternative.png 778w" class="padding-medium"></div></div></div><div class="padding-huge"><div class="container-medium"><div class="align-center text-align-center max-width-large"><h2 class="max-width-semi align-center">The #1 alternative to Microsoft Forms in 2024</h2><div class="spacer-medium"></div><div class="text-size-xmedium text-colour-blue">Microsoft Forms has grown in popularity in recent and is great for simple projects. The survey tool is easy to use and just gets the job done. The basic nature of Microsoft Forms does is one of the biggest reasons why users start to look for an alternative.</div></div><div class="spacer-xlarge"></div><div class="feature-block"><div class="feature-block_flex context-is-left"><div class="text-col"><div class="content-block_tab is-left"><p class="text-size-medium">Your most likely here, reading this page because you have reached a limitation with Microsoft Forms. Keep reading and we will walk you through why SmartSurvey is the number one alternative to Microsoft Forms<br><br>SmartSurvey is the leading survey software in the United Kingdom. We started back in 2010, have over 500,000 users and answered more than 1 billion questions! <br><br>We're proud to have huge array of customers including leading brands like Aldi, Dunelm, B&M and Confused.com as well as Central, Local Government, Councils and Multiple NHS trusts.<br></p></div></div><div class="image-col"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/669a551c0b43f26dfdb7ceab_screenshots-smartsurvey.png" loading="lazy" sizes="(max-width: 479px) 89vw, (max-width: 767px) 92vw, (max-width: 991px) 50vw, (max-width: 1919px) 39vw, 529.796875px" srcset="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/669a551c0b43f26dfdb7ceab_screenshots-smartsurvey-p-500.png 500w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/669a551c0b43f26dfdb7ceab_screenshots-smartsurvey-p-800.png 800w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/669a551c0b43f26dfdb7ceab_screenshots-smartsurvey.png 1034w" alt=""></div></div></div><div class="feature-block"></div><div class="feature-block"></div><div class="feature-block"></div></div></div><div class="background-colour-navy padding-large"><div class="container-medium"><div class="align-center text-align-center"></div><div class="text-align-center"><a href="https://app.smartsurvey.co.uk/c/signup?plan=7&trial=1&cta=start-for-free" class="button is-green w-button">Start for free</a><div class="spacer-tiny"></div><div class="text-colour-grey text-size-medium">Free Forever. No Credit Card Required</div></div></div></div><div class="padding-huge"><div class="container-medium"><h2 class="text-align-center">How users rated SmartSurvey vs. Microsoft Forms</h2><div class="spacer-medium"></div><div class="max-width-large align-center text-align-center text-size-xmedium w-richtext"><p>Social proof can play a big role in helping users decide which Microsoft Forms alternative to go for. To show you how SmartSurvey measures up to Microsoft Forms in the public domain, we’ve put both platforms’ online ratings head-to-head in the table below.</p></div><div class="spacer-large"></div><div class="w-layout-grid grid-3-col-table max-width-xlarge align-center"><div id="w-node-_230a59e9-c2c2-969c-33be-509643fae645-db031b53" class="table-cell"></div><div class="col-header"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/669a56745107b0605bf80c23_ms-forms-logo.svg" loading="lazy" width="199" alt="Microsoft Forms logo."></div><div class="col-header"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651d482e35f9325a0ac110e2_logo-smartsurvey.svg" loading="lazy" alt="SmartSurvey logo."></div><div id="w-node-_91ce235f-625b-2741-d4ae-1f6831b54cc2-db031b53" class="table-cell"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651d48d523c99bd8a6d64b6c_logo-capterra.svg" loading="lazy" alt="Capterra logo."></div><div id="w-node-e526f78e-e637-ff08-3800-d4fe7abcf2d7-db031b53" class="table-cell cell-pink"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651d5553ea0e507c7fa6375d_stars-5-pink.svg" loading="lazy" alt="Five star icons." class="star-rating"><div class="heading-style-h3">4.5</div></div><div id="w-node-_7eb82f0c-af72-7807-608b-cdbacdcfc055-db031b53" class="table-cell cell-green"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651d56f4af133567cd7aa9bf_stars-5-green.svg" loading="lazy" alt="Five star icons." class="star-rating"><div class="heading-style-h3">4.7</div></div><div id="w-node-_1ba418f9-e8e5-2dac-4fec-cbc3d281a9c5-db031b53" class="table-cell"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651d4998df070e060294fb10_logo-g2.svg" loading="lazy" alt="G2 logo."></div><div id="w-node-_18777db1-4b3e-b9b7-8075-1cd900ece5e1-db031b53" class="table-cell cell-pink"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651d5553ea0e507c7fa6375d_stars-5-pink.svg" loading="lazy" alt="Five star icons." class="star-rating"><div class="heading-style-h3">4.4</div></div><div id="w-node-_9a890454-baf2-dd0e-6247-73347fb29636-db031b53" class="table-cell cell-green"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651d56f4af133567cd7aa9bf_stars-5-green.svg" loading="lazy" alt="Five star icons." class="star-rating"><div class="heading-style-h3">4.6</div></div><div id="w-node-_7c2b4dc9-9f5d-2682-4df4-f2b1348a81b2-db031b53" class="table-cell"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651d4dd119757188ed22e3b8_logo-software-advice.svg" loading="lazy" alt="Software advice logo."></div><div id="w-node-f43a797d-ba60-d341-2100-52345c901096-db031b53" class="table-cell cell-pink"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651d5553ea0e507c7fa6375d_stars-5-pink.svg" loading="lazy" alt="Five star icons." class="star-rating"><div class="heading-style-h3">4.5</div></div><div id="w-node-_37f0fc96-a9bb-2cfa-5834-250b30fb0980-db031b53" class="table-cell cell-green"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651d56f4af133567cd7aa9bf_stars-5-green.svg" loading="lazy" alt="Five star icons." class="star-rating"><div class="heading-style-h3">4.7</div></div></div><div class="spacer-large"></div><div class="max-width-large align-center text-align-center w-richtext"><p>As you can see, it’s clear that SmartSurvey is the better-rated platform according to the public. And this isn’t just the case on Capterra, G2, and Software Advice. SmartSurvey is also rated higher than Microsoft Forms on GetApp and several other reputable software review sites.</p></div></div></div><div class="background-colour-navy padding-large"><div class="container-medium"><div class="align-center text-align-center"></div><div class="text-align-center"><a href="https://app.smartsurvey.co.uk/c/signup?plan=7&trial=1&cta=start-for-free" class="button is-green w-button">Start for free</a><div class="spacer-tiny"></div><div class="text-colour-grey text-size-medium">Free Forever. No Credit Card Required</div></div></div></div><div class="padding-huge drop-shadow-30"><div class="container-medium"><h2 class="text-align-center">SmartSurvey vs. Microsoft Forms – comparing the features</h2><div class="spacer-large"></div><div class="w-embed"><style> @media screen and (max-width:479px) { .mobile-rotate { writing-mode: vertical-rl; transform: rotate(180deg); }} </style></div><div class="w-layout-grid features-table"><div id="w-node-_2fd008d4-5cb7-e123-2436-b1099199f8b0-db031b53" class="table-cell mobile-rotate"><div class="max-width-full heading-style-h5">Main features</div></div><div id="w-node-d4bc863d-baf8-0b9b-6137-55b2cae2fb41-db031b53" class="table-cell mobile-rotate"><div class="heading-style-h5">MS Forms</div></div><div class="table-cell mobile-rotate"><div class="heading-style-h5">SmartSurvey</div></div><div class="table-cell"><div class="max-width-full"><strong>No steep learning curve:</strong><br>Despite its robust set of features, SmartSurvey remains one of the easiest survey platforms to use for survey creation.</div></div><div class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div class="table-cell"><div class="max-width-full"><strong>No contracts:</strong><br>All SmartSurvey users are allowed to pause or cancel their plan at any time – no questions asked.</div></div><div class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div class="table-cell"><div class="max-width-full"><strong>Offline surveys:</strong><br>Using SmartSurvey, users can conduct surveys and collect data without having direct access to the internet.</div></div><div class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div class="table-cell"><div class="max-width-full"><strong>Export files in multiple formats:</strong><br>Export your survey results in several file formats, including PDF, Excel, Word, and more.</div></div><div class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div class="table-cell"><div class="max-width-full"><strong>Unlimited surveys, questions, and responses:</strong><br>All paying SmartSurvey users can create unlimited surveys, add as many questions as they want, and get as many responses as they need.</div></div><div class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div class="table-cell"><div class="max-width-full"><strong>Designed for everyone to use:</strong><br>SmartSurvey’s intuitive interface and robust set of features make it a suitable choice for everyone, whether you’re a student or a global enterprise.</div></div><div class="table-cell"><div class="fa-icon-container_medium margin-0"></div></div><div class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div class="table-cell"><div class="max-width-full"><strong>Advanced conditional logic:</strong><br>Ask your recipients all the right questions through skip logic, piping, scoring, and randomisation.</div></div><div class="table-cell"></div><div class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div class="table-cell"><div class="max-width-full"><strong>Advanced question types:</strong><br>Choose from 20 different question types and get the exact response or feedback you need.</div></div><div class="table-cell"></div><div class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div class="table-cell"><div class="max-width-full"><strong>Save & continue:</strong><br>SmartSurvey allows survey makers to give their respondents the ability to save their progress, quit the survey, and come back to complete it at a time that suits them better.</div></div><div class="table-cell"></div><div class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div class="table-cell"><div class="max-width-full"><strong>Host & send surveys from a custom domain:<br></strong>SmartSurvey allows users to host and distribute their surveys from a domain of their own choice.</div></div><div class="table-cell"></div><div class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div class="table-cell"><div class="max-width-full"><strong>Schedule & send surveys automatically:</strong><br>Using SmartSurvey’s scheduling tools, users can automatically send out reports to all the right people at the right time.</div></div><div class="table-cell"></div><div class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div class="table-cell"><div class="max-width-full"><strong>E-mail tracking & automated reminders:</strong><br>Keep track of opens, failures, opt-outs, and completes for each individual respondent in your list of contacts.</div></div><div class="table-cell"></div><div class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div id="w-node-_70405a69-481b-dfdd-2196-9fabfd58ecf8-db031b53" class="table-cell"><div class="max-width-full"><strong>SMS distribution & tracking:</strong><br>Send your survey to your target audience via SMS and keep track of all the results in real-time.</div><div class="table-cell"></div><div class="table-cell"></div></div><div id="w-node-e93488fc-91b4-685a-775e-d943fdbcadf5-db031b53" class="table-cell"></div><div id="w-node-_271b285b-1244-5026-28d2-0a6dc73b75af-db031b53" class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div id="w-node-_67f1ec50-64ab-8a8d-120b-1a6309fbf977-db031b53" class="table-cell"><div class="max-width-full"><strong>Advanced reporting & analysis:</strong><br>View reports in different formats and filter through the results to find the data that you are looking for.</div></div><div id="w-node-_3d841fdd-0bd1-7d18-e6a4-d9781e75a3f7-db031b53" class="table-cell"></div><div id="w-node-_21a465c4-ac35-6aad-fcb8-38b71806e443-db031b53" class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div id="w-node-d016bdef-0f17-a8c3-feb3-f1bee10e5ea4-db031b53" class="table-cell"><div class="max-width-full"><strong>White label branding:</strong><br>Using SmartSurvey, enterprise clients can white label every aspect of their survey, including the fonts, colours, thank you page, survey URL and more.</div></div><div id="w-node-d5caa6bd-8918-4491-935a-4ef582dd31cd-db031b53" class="table-cell"></div><div id="w-node-_5de39004-1329-696d-326d-c2fc7076bad0-db031b53" class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div id="w-node-_0a5065dc-bb5b-3f36-67c9-80b498f35c2a-db031b53" class="table-cell"><div class="max-width-full"><strong>All user data is stored in the UK:</strong><br>As a 100% UK-based software company, all used data that goes through SmartSurvey will be processed and stored in the United Kingdom.</div></div><div id="w-node-_32fe6ec1-c584-e5d9-c0b8-52f66d87a4cd-db031b53" class="table-cell"></div><div id="w-node-_0c230b03-5106-03d9-e20e-1bdfaff37b42-db031b53" class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div id="w-node-_7a5852fb-692a-9775-8b38-37e5bf63715f-db031b53" class="table-cell"><div class="max-width-full"><strong>Create surveys using AI:</strong><br>Create a survey using a description of the survey you'd like to create. Our survey generator will build you a survey, ready to send in under a minute!</div></div><div id="w-node-fd247208-4a34-9f55-c679-12862e3a3d70-db031b53" class="table-cell"></div><div id="w-node-_4f84ad36-1e7f-bb0c-8c1b-b343ffc277ae-db031b53" class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div id="w-node-_9d145b00-d6e6-fbd6-a894-80993abd3468-db031b53" class="table-cell"><div class="max-width-full"><strong>Custom dashboards:</strong><br>Custom dashboards enable you to effortlessly visualise, compare and monitor results from multiple surveys within your account. Add charts, responses and text to provide valuable insights at a glance.</div></div><div id="w-node-dacf45db-ea57-4f14-b387-6a09ac2f4148-db031b53" class="table-cell"></div><div id="w-node-d561d54e-c171-8cc7-9dbe-e9b9831160ef-db031b53" class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div id="w-node-_1cd18bdb-42ac-2d12-7da6-113fdf1b62ea-db031b53" class="table-cell"><div class="max-width-full"><strong>Shared dashboards:</strong><br>Share your dashboards with users outside of SmartSurvey enabling you keep colleagues and stakeholders in the loop on important insights.</div></div><div id="w-node-a91a9f38-548c-58b6-c856-86eeda4420ac-db031b53" class="table-cell"></div><div id="w-node-cfa649ae-84e0-5743-0d00-11e6c85d14e1-db031b53" class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div id="w-node-ab37ff64-2ad2-4a82-d6ee-0c686c2745e9-db031b53" class="table-cell"><div class="max-width-full"><strong>AI driven sentiment analysis:</strong><br>Automatically identify whether your open text responses have positive, neutral, negative of mixed sentiment.</div></div><div id="w-node-dc3cf725-1cee-eac8-73a4-69738df8622e-db031b53" class="table-cell"></div><div id="w-node-_71ed1fec-e08b-503b-df3c-2926ebe350d2-db031b53" class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div id="w-node-_79c53d3b-f01c-c422-0dc5-8699176b7fa9-db031b53" class="table-cell"><div class="max-width-full"><strong>Trend and SPC charts:</strong><br>Use a trend and SPC charts to show how data has changed over time.</div></div><div id="w-node-_8d303fdc-1021-5fc4-78ec-2c8636b37963-db031b53" class="table-cell"></div><div id="w-node-f7b4e929-3104-6b6a-5069-8d74c8d6216e-db031b53" class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div id="w-node-_30c1af33-e861-3e92-0e40-fd83a4c24eab-db031b53" class="table-cell"><div class="max-width-full"><strong>Audit and activity reports:</strong><br>Gain comprehensive visibility into user activity across the entire organisation. Monitor key metrics such as the number of surveys created, responses collected, brand compliance, and security adherence, providing valuable oversight and ensuring consistency across all users.</div></div><div id="w-node-_24a8256b-5256-a47f-f472-3d2c9f60a4f4-db031b53" class="table-cell"></div><div id="w-node-e55cb144-25d3-8f83-f8dd-d1f22aac9cb5-db031b53" class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div id="w-node-babe3fbb-95c9-0566-3582-40e30e0ba8e8-db031b53" class="table-cell"><div class="max-width-full"><strong>Fanatical support:</strong><br>Get help when you need it from our UK team via email, tickets, live chat, phone and more!</div></div><div id="w-node-decaef91-d72f-8b5e-abed-841264aa8c8e-db031b53" class="table-cell"></div><div id="w-node-cfb23c24-7165-d61e-3535-1306ec91df67-db031b53" class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div><div id="w-node-dab8cdf8-8e64-79f0-579d-05976264ce1d-db031b53" class="table-cell"><div class="max-width-full"><strong>Multilingual surveys:</strong><br>Create surveys in any language. We support up to 49 different languages and respondents can choose to complete the survey in the preferred language.</div></div><div id="w-node-_2657b4fb-4144-8cd7-10cb-d0ff08b4591f-db031b53" class="table-cell"></div><div id="w-node-c9a685e0-6a75-4709-dfaf-7c53a67a4467-db031b53" class="table-cell"><div class="fa-icon-container_medium margin-0"><div class="fa-text"></div></div></div></div><div class="spacer-large"></div><div class="text-align-center">Notice an error in our comparison data? Please <a href="/contact" class="green-link">let us know</a>.</div></div></div><div class="padding-huge background-colour-light-blue"><div class="container-medium"><h2 class="text-align-center">The 8 key features of SmartSurvey that users love</h2><div class="spacer-medium"></div><div class="text-size-xmedium text-align-center align-center max-width-xlarge w-richtext"><p>SmartSurvey is jam-packed with useful features and functionalities. In the section below, we’ll go over eight SmartSurvey features that our loyal customers enjoy the most.</p></div><div class="spacer-large"></div><div class="grid_2-col grid_row-gap-2rem"><div id="w-node-_3e5c0c6d-3e69-2789-e86c-5bf4021a258f-db031b53" class="feature-item"><div class="feature-item_head"><div class="fa-icon-container_small"><div class="fa-text"></div></div><h4>All user data is stored in the UK</h4></div><div class="feature-item_body"><p class="text-size-regular text-colour-blue">Every piece of information that goes through the SmartSurvey platform is processed and stored in the United Kingdom. What’s more is that since SmartSurvey operates entirely in the United Kingdom, user data is not subject to third-country data laws and regulations such as the United States FISA.</p></div></div><div id="w-node-_3e5c0c6d-3e69-2789-e86c-5bf4021a2599-db031b53" class="feature-item"><div class="feature-item_head"><div class="fa-icon-container_small"><div class="fa-text"></div></div><h4>Suitable for all survey makers</h4></div><div class="feature-item_body"><p class="text-size-regular text-colour-blue">Whether you’re a global enterprise that wants to create an employee exit survey or a student who needs to collect data for an upcoming dissertation, SmartSurvey can help you. This is only possible due to how simple SmartSurvey is to use despite the robust set of features available. Not only that, but all features are logically distributed across several different types of plans, so users don’t have to pay for features that they’re not going to use.</p></div></div><div id="w-node-_3e5c0c6d-3e69-2789-e86c-5bf4021a25a3-db031b53" class="feature-item"><div class="feature-item_head"><div class="fa-icon-container_small"><div class="fa-text"></div></div><h4>No steep learning curve</h4></div><div class="feature-item_body"><p class="text-size-regular text-colour-blue">Unlike most survey software, which become increasingly more complex to use as new features are added, SmartSurvey is the exact opposite. We’ve dedicated a lot of time, effort, and resources to make sure that SmartSurvey’s intuitive and easy-to-navigate design doesn’t get compromised when new features are introduced to the platform.</p></div></div><div id="w-node-_3e5c0c6d-3e69-2789-e86c-5bf4021a25ad-db031b53" class="feature-item"><div class="feature-item_head"><div class="fa-icon-container_small"><div class="fa-text"></div></div><h4>No usage-based pricing</h4></div><div class="feature-item_body"><p class="text-size-regular text-colour-blue">At SmartSurvey, we believe in fair pricing and giving our customers the best value for money possible. That’s why we don’t charge our users based on usage, unlike many of our competitors. Instead, whatever paid plan you choose, you’ll have unrestricted access to all of the features within it, including unlimited surveys, questions, and responses.</p></div></div><div id="w-node-_3e5c0c6d-3e69-2789-e86c-5bf4021a25b7-db031b53" class="feature-item"><div class="feature-item_head"><div class="fa-icon-container_small"><div class="fa-text"></div></div><h4>White label branding</h4></div><div class="feature-item_body"><p class="text-size-regular text-colour-blue">Trust, authenticity, and brand recognition go a long way in making your survey respondents give you their honest feedback on the matter. One of SmartSurvey’s unique selling points is that the software allows enterprise clients to white-label every aspect of their survey. This includes anything from the colours and the fonts to the thank you page and the survey URL.</p></div></div><div id="w-node-_3e5c0c6d-3e69-2789-e86c-5bf4021a25c1-db031b53" class="feature-item"><div class="feature-item_head"><div class="fa-icon-container_small"><div class="fa-text"></div></div><h4>Save and continue</h4></div><div class="feature-item_body"><p class="text-size-regular text-colour-blue">When it comes to filling out longer surveys, some respondents may not have the time to fill every question properly, leading to unsatisfactory or misleading results. That’s why we’ve introduced the ‘save & continue’ features.<br><br>It allows users to save their progress, quit the survey, and come back to finish it at a time more suitable for them. Upon exiting the survey, your respondent will receive a unique link in their e-mail, which will take them exactly where they left off.</p></div></div><div id="w-node-_31f00f71-6675-a0fc-e438-7e9e285a4eea-db031b53" class="feature-item"><div class="feature-item_head"><div class="fa-icon-container_small"><div class="fa-text"></div></div><h4>Create surveys in all languages</h4></div><div class="feature-item_body"><p class="text-size-regular text-colour-blue">German, French, English, Spanish, Arabic, Chinese - you name the language, SmartSurvey supports it. We fully understand that not everyone’s target audience has English as their first language. That’s why we’ve made it possible for our users to create their surveys in the language that their respondents speak best.</p></div></div><div id="w-node-_22f4b041-b59b-bd38-6db5-07e3d571ebd8-db031b53" class="feature-item"><div class="feature-item_head"><div class="fa-icon-container_small"><div class="fa-text"></div></div><h4>Create accessible surveys</h4></div><div class="feature-item_body"><p class="text-size-regular text-colour-blue">For a few years, the SmartSurvey platform has fully complied with the Web Content Accessibility Guidelines (WCAG). As a result, survey makers can now use our platform to create accessible surveys for respondents with visual, auditory, cognitive, and motor disabilities.<br><br>That way, despite their impairments, their voices will remain heard. And as of recently, we’ve also started to take the necessary steps forward to make sure that SmartSurvey is compliant with WCAG 2.1</p></div></div></div></div></div><div class="padding-huge"><div class="container-medium"><div class="align-center text-align-center max-width-xlarge"><h2>Advantages of SmartSurvey <br>over Microsoft Forms</h2><div class="spacer-medium"></div><div class="text-size-xmedium text-colour-blue">Microsoft Forms is a great for simple surveys, however there are some key points<br>of differentiation that sets SmartSurvey apart...lets take a look</div></div><div class="spacer-xlarge"></div><div class="feature-block"><div class="feature-block_flex context-is-left"><div class="text-col"><div class="content-block_tab is-left"><h3 class="max-width-xsmall">Unlimited surveys, questions & responses</h3><div class="spacer-xmedium"></div><p>When using Microsoft Forms, there are limits as to the number of surveys you can create, the number of questions you can add, and the number of responses you can collect. This isn’t just the case for the free plan but also for the paid ones too.<br><br>SmartSurvey, on the other hand, gives users unrestricted access to all features within their paid plan, including surveys, questions, and responses. That way, the full potential of your survey won’t be impacted due to the platform’s limitations.<br></p></div></div><div class="image-col"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651e79e0561c984caf104c87_features-no-limits.png" loading="lazy" sizes="(max-width: 479px) 89vw, (max-width: 767px) 92vw, (max-width: 991px) 50vw, (max-width: 1919px) 41vw, 561.578125px" srcset="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651e79e0561c984caf104c87_features-no-limits-p-500.png 500w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651e79e0561c984caf104c87_features-no-limits-p-800.png 800w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651e79e0561c984caf104c87_features-no-limits.png 813w" alt="A graphic representing a list of thousands of survey invitations." class="image_home-hero"></div></div></div><div class="spacer-xlarge"></div><div class="feature-block"><div class="feature-block_flex"><div class="image-col"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/669a6fbfe3f0b95754ea8699_px-skip-logic.svg" loading="lazy" alt="" class="image_home-hero"></div><div class="text-col is-right"><div class="content-block_tab"><h3 class="max-width-xsmall">Better conditional logic</h3><div class="spacer-xmedium"></div><p>Microsoft Forms’ conditional logic is quite basic. The only real branching you can do is push respondents to a question of your choice or send them to the end of the survey.<br><br>SmartSurvey’s conditional logic is far more flexible, making it a great choice for users who want to create more complex surveys with a varied target audience. Using SmartSurvey, survey makers can ask respondents the most relevant questions through skip logic, piping, randomisation, and scoring.</p></div></div></div></div><div class="spacer-xlarge"></div><div class="feature-block"><div class="feature-block_flex context-is-left"><div class="text-col"><div class="content-block_tab is-left"><h3 class="max-width-small">More question types</h3><div class="spacer-xmedium"></div><p>SmartSurvey offers users more than double the number of question types compared to Microsoft Forms. So, if you’re looking at creating a more complex survey to get more specific feedback, SmartSurvey would be a great choice over Microsoft Forms.<br><br>When using Microsoft Forms, users can pick from eight question types (all of which are already supported by SmartSurvey). They include choice, text, rating, date, ranking, Likert, file upload, and net promoter score (NPS). Some of the question types that SmartSurvey supports, which Microsoft Forms doesn’t include semantic differential, slider scale, continuous sum, and matrix.<br></p></div></div><div class="image-col"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651e79f48d6ed71bd6f31df5_features-qtypes.png" loading="lazy" sizes="(max-width: 479px) 89vw, (max-width: 767px) 92vw, (max-width: 991px) 50vw, (max-width: 1919px) 41vw, 561.578125px" srcset="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651e79f48d6ed71bd6f31df5_features-qtypes-p-500.png 500w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651e79f48d6ed71bd6f31df5_features-qtypes.png 779w" alt="A graphic showing different survey question types on different devices." class="image_home-hero"></div></div></div><div class="spacer-xlarge"></div><div class="feature-block"><div class="feature-block_flex"><div class="image-col"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/669a70b39028ac7c4a1c5986_px-white-label.svg" loading="lazy" alt="" class="image_home-hero"></div><div class="text-col is-right"><div class="content-block_tab"><h3 class="max-width-small">Advanced survey customisation</h3><div class="spacer-xmedium"></div><p>Though Microsoft Forms does support some basic survey customisation, it’s not enough to make your survey aligned with your brand. Using Microsoft Forms, users can only really change the theme, background colour and image.<br><br>SmartSurvey, on the other hand, allows much more flexibility with full CSS customisation of Theme. Enterprise clients can even white-label every aspect of their survey. The level of customisation that’s possible includes everything from the theme and the survey URL to the thank you page and the domain of the e-mail that the survey will be sent from.</p></div></div></div></div><div class="spacer-xlarge"></div><div class="feature-block"><div class="feature-block_flex context-is-left"><div class="text-col"><div class="content-block_tab is-left"><h3 class="max-width-small">Better reporting & analytics</h3><div class="spacer-xmedium"></div><p>Microsoft Forms’ reporting and analytical features are quite simple. In the responses tab, you can see the number of responses, the average time users take to complete your survey, and the results in a pie chart. That’s about it.<br><br>SmartSurvey’s reporting and analytical features are significantly more robust. You have access to cross-tab reporting for comparative analysis. You can create custom charts and filters, and preview results in real-time. <br><br>Want to dig deeper? set a range of parameters to filter results, create text analysis of common words, and more. <br><br>Enterprise plans can build custom dashboards to monitor KPIs, uncover trends, and share data insights easily across teams.<br></p></div></div><div class="image-col"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/669a712244464e99d5c6c9aa_dashboard%20sample.png" loading="lazy" sizes="(max-width: 479px) 89vw, (max-width: 767px) 92vw, (max-width: 991px) 50vw, (max-width: 1919px) 41vw, 561.578125px" srcset="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/669a712244464e99d5c6c9aa_dashboard%20sample-p-500.png 500w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/669a712244464e99d5c6c9aa_dashboard%20sample-p-800.png 800w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/669a712244464e99d5c6c9aa_dashboard%20sample-p-1080.png 1080w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/669a712244464e99d5c6c9aa_dashboard%20sample.png 1282w" alt="" class="image_home-hero"></div></div></div><div class="spacer-xlarge"></div><div class="feature-block"><div class="feature-block_flex"><div class="image-col"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/641d705bf46b496e87015637_header-features-helping-you-succeed-1.svg" loading="lazy" alt="" class="image_home-hero"></div><div class="text-col is-right"><div class="content-block_tab"><h3 class="max-width-small">Dedicated customer support</h3><div class="spacer-xmedium"></div><p>The level of customer support you receive with Microsoft Forms will depend on your region and the type of Microsoft 365 subscription you have. As a result of that, most users don’t have access to customer support and are only left with the online guides and documentation available on the Microsoft website.<br><br>At SmartSurvey, we see things differently. We believe that every single one of our users deserves our full attention in their time of need. That’s why we’ve made it possible for every user to reach our friendly support staff when they need help with SmartSurvey. <br><br>Get in touch in app through live chat, raise a ticket, email or call us. A member of our UK support team will be happy to help, from simple survey design questions to advanced analysis queries our team on on hand to help.</p></div></div></div></div></div></div><div class="padding-huge background-color-blue-grey"><div class="container-medium"><h2 class="text-align-center">The importance of choosing a UK-based alternative</h2><div class="spacer-large"></div><div class="feature-block"><div class="feature-block_flex context-is-left"><div class="text-col"><div class="content-block_tab is-left"><p>As Microsoft Forms is a US-based survey software, every piece of user data that comes from abroad is subject to s702 Foreign Intelligence Surveillance Act (FISA) requests. This is also the case, even if you don’t live or have anything to do with the United States. And this doesn’t just affect Microsoft Forms. It affects every US-based company that deals with users from abroad.<br><br>If you’re a UK-based individual or organisation, we completely understand if you don’t want your data to be subject to such intrusive surveillance measures. We personally wouldn’t like that either. To prevent your data from being handed to third-country intelligence agencies, the best thing you can do is to use a UK-based survey software such as SmartSurvey.<br><br>SmartSurvey operates entirely in the United Kingdom and doesn’t have a US subsidiary. As a result, U.S. and other third-country intelligence agencies can’t request access to your data. What this means for you is that 100% of all of your SmartSurvey data is collected, processed, and stored in the United Kingdom and is only subject to UK data protection laws and regulations.<br></p></div></div><div class="image-col"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651e992adb03a9cdf55884ec_uk-based-security.png" loading="lazy" sizes="(max-width: 479px) 89vw, (max-width: 767px) 92vw, (max-width: 991px) 50vw, (max-width: 1919px) 41vw, 561.578125px" srcset="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651e992adb03a9cdf55884ec_uk-based-security-p-500.png 500w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/651e992adb03a9cdf55884ec_uk-based-security.png 746w" alt="A graphic showing a survey displayed on a smartphone with a British flag icon, GDPR badge, Cyber Essentials Plus logo, ISO 27001 badge and ICO logo." class="image_home-hero"></div></div></div></div></div><div class="padding-huge background-colour-grey"><div class="container-medium"><div class="max-width-medium align-center text-align-center"><h2>What our customers have to say about using SmartSurvey</h2><div class="spacer-large"></div></div><div class="_2-col-grid"><div class="padding-large"><div class="block-quote w-richtext"><p><em>Struggled with other companies but found SmartSurvey easy to use and enjoyed the data tools with the pre-populated graphs. The after-sales support was great too, with somebody contacting me to check I was OK with the platform. </em></p><p><strong class="text-size-regular">Daniel T, Hospitality, 51-200 employees</strong></p></div></div><div class="padding-large"><div class="block-quote w-richtext"><p><em>I highly recommend this product. The software itself is great, easy to use and gives a great survey experience. The customer service team have been absolutely great, responsive, helpful and more than happy to assist in any way they can. Well done, SmartSurvey! I have widely shared within our Trust what a great product this is.</em></p><p class="text-size-regular"><strong>Elaine W, Hospital & Health Care, 10,001+ employees</strong></p></div></div></div><div class="safe-hands_block width-100c"><div class="safe-hands_flex"><div class="div-line hidden-mobile"></div><div class="small-flex mobile_0-margin"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/64ccd7c03afd959b043d1f57_icon-award2.svg" loading="lazy" alt="" class="icon-medium"><div>Multi-award winning survey software</div></div><div class="div-line hidden-mobile"></div></div><div class="certificates-image-block"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6667124c97c310acb8326f66_crozdesk-trusted-vendor-2024.png" loading="lazy" width="100" sizes="(max-width: 479px) 59vw, 100px" alt="Crozdesk: Trusted Vendor 2024 award." srcset="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6667124c97c310acb8326f66_crozdesk-trusted-vendor-2024-p-500.png 500w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6667124c97c310acb8326f66_crozdesk-trusted-vendor-2024.png 521w"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6667124cd904f4b33d3c4def_crozdesk-happiest-users-2024.png" loading="lazy" width="100" sizes="(max-width: 479px) 59vw, 100px" alt="Crozdesk: Happiest Users 2024 award." srcset="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6667124cd904f4b33d3c4def_crozdesk-happiest-users-2024-p-500.png 500w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6667124cd904f4b33d3c4def_crozdesk-happiest-users-2024.png 521w"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6667124a7ade640db239b759_Survey_HighPerformer_EMEA_HighPerformer.png" loading="lazy" width="100" alt="G2 High Performer EMEA Spring 2024 award."><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6667124a24847f654ff76456_Survey_HighPerformer_Small-Business_UnitedKingdom_HighPerformer.png" loading="lazy" width="100" alt="G2 Small Business High Performer UK Spring 2024 award."><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/66671630b75fe3266b95ddae_capterra-best-value.png" loading="lazy" width="100" sizes="(max-width: 479px) 59vw, 100px" alt="Capterra Best Value 2021 award." srcset="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/66671630b75fe3266b95ddae_capterra-best-value-p-500.png 500w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/66671630b75fe3266b95ddae_capterra-best-value-p-800.png 800w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/66671630b75fe3266b95ddae_capterra-best-value.png 1056w"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6667163030e1acbd21af769f_capterra-ease-of-use.png" loading="lazy" width="100" sizes="(max-width: 479px) 59vw, 100px" alt="Capterra Best Ease of Use 2021 award." srcset="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6667163030e1acbd21af769f_capterra-ease-of-use-p-500.png 500w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6667163030e1acbd21af769f_capterra-ease-of-use-p-800.png 800w, https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6667163030e1acbd21af769f_capterra-ease-of-use.png 1044w"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/66671630e42ffa827f3186a8_software-advice-most-recommended.png" loading="lazy" width="100" alt="Software Advice Most Recommended 2021 award."><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/66671630f64ff54a955db75f_software-advice-customer-support.png" loading="lazy" width="100" alt="Software Advice Best Customer Support 2021 award."></div></div></div></div><div class="section-cta padding-huge background-colour-navy"><div class="container-medium"><div class="align-center text-align-center max-width-xlarge"><h2 class="text-colour-white">Did we mention we don’t lock our users into lengthy contracts?</h2><div class="spacer-medium"></div><div class="text-size-xmedium max-width-large align-center text-colour-grey">You read that right. At SmartSurvey, we’re very much against locking our customers into lengthy contracts that they can’t get out of until their agreement expires. Instead, we operate on the basis of providing the best possible service for as long as you need it. That way, the second you no longer need to use SmartSurvey for survey creation, you can either pause or cancel your subscription – no questions asked.</div></div><div class="spacer-xlarge"></div><div class="text-align-center"><a href="https://app.smartsurvey.co.uk/c/signup?plan=7&trial=1&cta=start-for-free" class="button is-green w-button">Start for free</a><div class="spacer-tiny"></div><div class="text-size-small text-colour-grey">Free Forever. No Credit Card Required</div></div></div></div><div class="padding-huge"><div class="container-medium"><div class="text-align-center"><h2>SmartSurvey FAQs</h2><p class="spacer-xlarge"></p></div><div class="faqs"><div class="faq-accordion"><div data-w-id="3ea88fe4-e2d9-6f30-f92b-fe40acb32552" class="accordion-top is-xsmall"><div class="accordion-arrow-title align-start"><div class="fa-icon-container_small accordion-icon"><div class="fa-text text-colour-dark-blue"></div></div><div class="text-size-xmedium text-weight-semibold">What security measures does SmartSurvey take to protect user data?</div></div></div><div style="height:0px" class="accordion-body-wrap"><div class="accordion-body is-faq"><p class="text-size-medium text-colour-blue">SmartSurvey has taken several security measures to ensure user data is safe and protected at all times. For starters, SmartSurvey is Cyber Plus Security accredited and conforms to ISO 27001. To add an extra layer of cyber protection, SmartSurvey also vets every potential employee to the robust S7858 standard.<br><br>The platform's effort to protect user data is perfectly reflected in its SecurityScorecard rating of 98. As a result of this excellent rating, SmartSurvey ranks amongst the most secure online survey platforms ever.</p></div></div></div><div class="faq-accordion"><div data-w-id="3ea88fe4-e2d9-6f30-f92b-fe40acb32561" class="accordion-top is-xsmall"><div class="accordion-arrow-title align-start"><div class="fa-icon-container_small accordion-icon"><div class="fa-text text-colour-dark-blue"></div></div><div class="text-size-xmedium text-weight-semibold">Where does SmartSurvey store user data?</div></div></div><div style="height:0px" class="accordion-body-wrap"><div class="accordion-body is-faq"><p class="text-size-medium text-colour-blue">As a UK-based software company, every piece of data collected by SmartSurvey is processed and stored on the territory of the United Kingdom. As a result, under no circumstances will any user data be sent or stored abroad. This is crucial for UK businesses and organisations who want to ensure absolute compliance and don’t want their data to be subject to foreign surveillance measures, such as FISA in the US.</p></div></div></div><div class="faq-accordion"><div data-w-id="3ea88fe4-e2d9-6f30-f92b-fe40acb3256d" class="accordion-top is-xsmall"><div class="accordion-arrow-title align-start"><div class="fa-icon-container_small accordion-icon"><div class="fa-text text-colour-dark-blue"></div></div><div class="text-size-xmedium text-weight-semibold">Is SmartSurvey difficult to use?</div></div></div><div style="height:0px" class="accordion-body-wrap"><div class="accordion-body is-faq"><p class="text-size-medium text-colour-blue">That would depend on how tech-savvy and experienced you are with creating surveys. If you’re a complete beginner in survey creation, no matter what survey platform you use, you’ll have to go through some sort of a learning curve until you figure it all out.<br><br>With that said, SmartSurvey is amongst the easiest survey tools on the market despite the vast number of features and functionalities available. And we’re not just saying that. If you go on Capterra, G2, or any other software review site, you’ll see our existing customers talk about how easy SmartSurvey is to use, even if you’ve never used the platform before.<br></p></div></div></div><div class="faq-accordion"><div data-w-id="e3dc7ce1-fdaf-52e9-4cbf-8fb0ea32d483" class="accordion-top is-xsmall"><div class="accordion-arrow-title align-start"><div class="fa-icon-container_small accordion-icon"><div class="fa-text text-colour-dark-blue"></div></div><div class="text-size-xmedium text-weight-semibold">What type of user are SmartSurvey’s features best suited for?</div></div></div><div style="height:0px" class="accordion-body-wrap"><div class="accordion-body is-faq"><p class="text-size-medium text-colour-blue">Most online survey tools are either too basic or far too advanced to meet everyone’s survey-making needs. As a result of that, most survey platforms are perfect for a particular type of user. With SmartSurvey, that’s not the case at all.<br><br>In fact, one of SmartSurvey’s unique selling points (USPs) is that the platform can accommodate everyone, regardless of their needs. Whether you’re a student, a clinic, or a global enterprise, SmartSurvey has the features and functionalities to help you create the perfect survey for your specific needs.<br></p></div></div></div><div class="faq-accordion"><div data-w-id="5be5a9f8-248b-3ecf-73af-6258c1a968d7" class="accordion-top is-xsmall"><div class="accordion-arrow-title align-start"><div class="fa-icon-container_small accordion-icon"><div class="fa-text text-colour-dark-blue"></div></div><div class="text-size-xmedium text-weight-semibold">What surveys can I create with SmartSurvey?</div></div></div><div style="height:0px" class="accordion-body-wrap"><div class="accordion-body is-faq"><p class="text-size-medium text-colour-blue">Using SmartSurvey, users can create a vast range of surveys for a variety of purposes. To give you some examples, we’ll go over some of the types of surveys our existing users are creating using SmartSurvey. They include:<br>‍<br></p><ul role="list"><li>Multiple choice surveys</li><li>Questionnaire surveys</li><li>Rating surveys</li><li>Likert scale surveys</li><li>Customer satisfaction surveys (CSAT)</li><li>Net promoter score surveys (NPS)</li><li>Employee exit survey</li><li>Employee engagement surveys</li><li>Customer feedback surveys</li><li>Patient feedback surveys</li><li>Market research surveys</li></ul><p class="text-size-medium text-colour-blue"><br>As you can see, there are no limits on the type of survey you can create when using SmartSurvey. Whether you saw the type of survey you want to create mentioned above or not, rest assured that SmartSurvey can help you bring it to life.<br></p></div></div></div><div class="faq-accordion"><div data-w-id="21c7b5ec-17d8-4674-983e-c652d259ba3f" class="accordion-top is-xsmall"><div class="accordion-arrow-title align-start"><div class="fa-icon-container_small accordion-icon"><div class="fa-text text-colour-dark-blue"></div></div><div class="text-size-xmedium text-weight-semibold">Can I try SmartSurvey in full before paying?</div></div></div><div style="height:0px" class="accordion-body-wrap"><div class="accordion-body is-faq"><p class="text-size-medium text-colour-blue">Yes, you can. There are two ways you can go about trying SmartSurvey for free. You can either sign up for a free forever plan or try out the Professional or Business plan and their respective features for 14 days.<br><br>The free forever plan is, as the name suggests, free forever. The free trial on SmartSurvey’s paid plans lasts for 2 weeks, and you’ll get unrestricted access to all the features within each of the respective plans.<br><br>The only limit you’ll face is the number of responses you can get, which is currently 100. That way, you can try SmartSurvey first-hand and see if it’s the right tool for you before becoming a paying customer.<br></p></div></div></div></div></div></div><div class="section-cta padding-huge background-colour-navy"><div class="container-medium"><div class="align-center text-align-center"><h2 class="text-colour-white">You’ve reached the bottom of this page</h2><div class="spacer-medium"></div><div class="text-size-xmedium max-width-large align-center text-colour-grey">Ready to give SmartSurvey a try? Doing so is easy and completely risk-free. 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class="text-size-small is-footer-link">Qualtrics Alternative</a><a href="/comparison/typeform-alternative" class="text-size-small is-footer-link">Typeform Alternative</a><a href="/comparison/alchemer-alternative" class="text-size-small is-footer-link">Alchemer Alternative</a><a href="/comparison/snap-surveys-alternative" class="text-size-small is-footer-link">Snap Surveys Alternative</a><a href="/comparison/google-forms-alternative" class="text-size-small is-footer-link">Google Forms Alternative</a><a href="/comparison/questionpro-alternative" class="text-size-small is-footer-link">QuestionPro Alternative</a><a id="w-node-bb55a928-2637-cadf-510c-4193e2e5fdf8-b019ffc1" href="/comparison/microsoft-forms-alternative" class="text-size-small is-footer-link">Microsoft Forms Alternative</a><a id="w-node-_80085be3-a625-c59c-b51f-acc5820cf0d2-b019ffc1" href="/comparison/gov-forms-alternative" class="text-size-small is-footer-link">GOV.UK Forms Alternative</a></div></div><div 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