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Windows Defender - Device and Productivity Software

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data-md-toggle="__nav_2" type="checkbox" id="__nav_2" > <label class="md-nav__link" for="__nav_2"> Devices <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Devices" data-md-level="1"> <label class="md-nav__title" for="__nav_2"> <span class="md-nav__icon md-icon"></span> Devices </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../devices/" class="md-nav__link"> Introduction </a> </li> <li class="md-nav__item"> <a href="../../devices/android/" class="md-nav__link"> Android </a> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_2_3" type="checkbox" id="__nav_2_3" > <label class="md-nav__link" for="__nav_2_3"> macOS <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="macOS" data-md-level="2"> <label class="md-nav__title" for="__nav_2_3"> <span class="md-nav__icon md-icon"></span> macOS </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../devices/mac/" class="md-nav__link"> Introduction </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/AboutAppleSiliconMacs/" class="md-nav__link"> About Apple Silicon ("M1") Macs </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/macos_versions/" class="md-nav__link"> About macOS Versions </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/AboutSoftwareUpdates/" class="md-nav__link"> About Software Updates </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/PurchasingAppleHardware/" class="md-nav__link"> Purchasing Apple Hardware </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/Installation/" class="md-nav__link"> Installation at CERN </a> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_2_3_7" type="checkbox" id="__nav_2_3_7" > <label class="md-nav__link" for="__nav_2_3_7"> Getting applications for macOS <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Getting applications for macOS" data-md-level="3"> <label class="md-nav__title" for="__nav_2_3_7"> <span class="md-nav__icon md-icon"></span> Getting applications for macOS </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../devices/mac/AcquiringApplications/" class="md-nav__link"> Introduction </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/MacSelfService/" class="md-nav__link"> The Mac Self-Service </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/AppleAppStore/" class="md-nav__link"> The Apple App Store </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/MicrosoftOfficeMac/" class="md-nav__link"> Microsoft Office Apps </a> </li> </ul> </nav> </li> <li class="md-nav__item"> <a href="../../devices/mac/HomeFolders/" class="md-nav__link"> Home folders </a> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_2_3_9" type="checkbox" id="__nav_2_3_9" > <label class="md-nav__link" for="__nav_2_3_9"> The Mac Self-Service <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="The Mac Self-Service" data-md-level="3"> <label class="md-nav__title" for="__nav_2_3_9"> <span class="md-nav__icon md-icon"></span> The Mac Self-Service </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../devices/mac/MacSelfService/" class="md-nav__link"> Introduction </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/MacSelfService/Enrolling/" class="md-nav__link"> Enrolling a Mac </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/MacSelfService/Using/" class="md-nav__link"> Using the Self-Service app </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/MacSelfService/Troubleshooting/" class="md-nav__link"> Troubleshooting </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/MacSelfService/Unenrolling/" class="md-nav__link"> Unenrolling a Mac </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/MacSelfService/outdatedMajorOs/" class="md-nav__link"> Alerts for Unsupported Major OS versions </a> </li> </ul> </nav> </li> <li class="md-nav__item"> <a href="../../devices/mac/printing/" class="md-nav__link"> Printing from macOS </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/RepairingAppleHardware/" class="md-nav__link"> Repairing Apple Hardware </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/AboutKerberosAndSsh/" class="md-nav__link"> Configuring kerberos and ssh </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/sshTunnel/" class="md-nav__link"> Accessing Internal Webpages from Outside CERN </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/DiskEncryption/" class="md-nav__link"> Disk Encryption </a> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_2_3_15" type="checkbox" id="__nav_2_3_15" > <label class="md-nav__link" for="__nav_2_3_15"> Further information <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Further information" data-md-level="3"> <label class="md-nav__title" for="__nav_2_3_15"> <span class="md-nav__icon md-icon"></span> Further information </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../devices/mac/MacServiceDocs/" class="md-nav__link"> Mac Service (CERN Service Portal) </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/MacCERNKBs/" class="md-nav__link"> Knowledge Base (CERN Service Portal) </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/AppleDocs/" class="md-nav__link"> Apple Documentation </a> </li> </ul> </nav> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_2_4" type="checkbox" id="__nav_2_4" > <label class="md-nav__link" for="__nav_2_4"> iOS <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="iOS" data-md-level="2"> <label class="md-nav__title" for="__nav_2_4"> <span class="md-nav__icon md-icon"></span> iOS </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../devices/ios/" class="md-nav__link"> Introduction </a> </li> <li class="md-nav__item"> <a href="../../devices/mac/PurchasingAppleHardware/" class="md-nav__link"> Purchasing </a> </li> <li class="md-nav__item"> <a href="../../devices/ios/FrequentIssues/" class="md-nav__link"> Frequent Issues </a> </li> </ul> </nav> </li> <li class="md-nav__item"> <a href="../../devices/ppc/" class="md-nav__link"> Public PC </a> </li> <li class="md-nav__item"> <a href="../../devices/kiosk/" class="md-nav__link"> Requesting a KIOSK </a> </li> <li class="md-nav__item"> <a href="../../devices/PC-HW/" class="md-nav__link"> Screens for PCs and Macs </a> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_2_8" type="checkbox" id="__nav_2_8" > <label class="md-nav__link" for="__nav_2_8"> Windows <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Windows" data-md-level="2"> <label class="md-nav__title" for="__nav_2_8"> <span class="md-nav__icon md-icon"></span> Windows </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../devices/windows/" class="md-nav__link"> Introduction </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/setupWindowsForCERN/" class="md-nav__link"> Set up Windows device for CERN </a> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_2_8_3" type="checkbox" id="__nav_2_8_3" > <label class="md-nav__link" for="__nav_2_8_3"> About Windows versions <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="About Windows versions" data-md-level="3"> <label class="md-nav__title" for="__nav_2_8_3"> <span class="md-nav__icon md-icon"></span> About Windows versions </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../devices/windows/win11_new/" class="md-nav__link"> What is new in Windows 11 ? </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/version/" class="md-nav__link"> Windows versions </a> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_2_8_4" type="checkbox" id="__nav_2_8_4" > <label class="md-nav__link" for="__nav_2_8_4"> CMF <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="CMF" data-md-level="3"> <label class="md-nav__title" for="__nav_2_8_4"> <span class="md-nav__icon md-icon"></span> CMF </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../devices/windows/cmf/" class="md-nav__link"> Introduction </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/cmf/users_guide/" class="md-nav__link"> How to use CMF </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/cmf/admin_guide/" class="md-nav__link"> Administrators Guide </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/cmf/project_requirements/" class="md-nav__link"> Project Requirements </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/cmf/technical_description/" class="md-nav__link"> Technical Description </a> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_2_8_5" type="checkbox" id="__nav_2_8_5" > <label class="md-nav__link" for="__nav_2_8_5"> CERN AppStore <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="CERN AppStore" data-md-level="3"> <label class="md-nav__title" for="__nav_2_8_5"> <span class="md-nav__icon md-icon"></span> CERN AppStore </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../devices/windows/CERNAppstore/client/" class="md-nav__link"> How to use CERN AppStore </a> </li> </ul> </nav> </li> <li class="md-nav__item"> <a href="../../devices/windows/encryption/" class="md-nav__link"> Disk Encryption </a> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_2_8_7" type="checkbox" id="__nav_2_8_7" > <label class="md-nav__link" for="__nav_2_8_7"> Further information <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Further information" data-md-level="3"> <label class="md-nav__title" for="__nav_2_8_7"> <span class="md-nav__icon md-icon"></span> Further information </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../devices/windows/windowsServiceDocs/" class="md-nav__link"> Windows Service (CERN Service Portal) </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/windowsCERNKBs/" class="md-nav__link"> Knowledge Base (CERN Service Portal) </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/microsoftDocs/" class="md-nav__link"> Microsoft Documentation </a> </li> </ul> </nav> </li> <li class="md-nav__item"> <a href="../../devices/windows/homeFolders/" class="md-nav__link"> Home folders </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/installation/" class="md-nav__link"> Installation at CERN </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/joindomain/" class="md-nav__link"> Joining the CERN domain </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/windowsUpgrades/" class="md-nav__link"> Upgrading your Windows version </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/updates/" class="md-nav__link"> Keeping your computer up-to-date </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/WebAuthnWindows/" class="md-nav__link"> Using your fingerprint for 2FA </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/win11_application/" class="md-nav__link"> Follow-up Windows 11 Migration </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/win11_downgrade/" class="md-nav__link"> Downgrade from Windows 11 to Windows 10 </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/create_a_windows_virtual_machine/" class="md-nav__link"> Create a Windows virtual machine </a> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_2_8_17" type="checkbox" id="__nav_2_8_17" > <label class="md-nav__link" for="__nav_2_8_17"> Managing permissions on the file system <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Managing permissions on the file system" data-md-level="3"> <label 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md-icon"></span> </label> <nav class="md-nav" aria-label="Privacy on Windows" data-md-level="3"> <label class="md-nav__title" for="__nav_2_8_20"> <span class="md-nav__icon md-icon"></span> Privacy on Windows </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../../devices/windows/privacy/" class="md-nav__link"> Windows 10 </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/privacy_w11/" class="md-nav__link"> Windows 11 </a> </li> </ul> </nav> </li> <li class="md-nav__item"> <a href="../../devices/windows/hardware/" class="md-nav__link"> Purchasing Windows hardware </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/hwRepair/" class="md-nav__link"> Repairing Windows hardware </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/reset/" class="md-nav__link"> Resetting Windows hardware </a> </li> <li class="md-nav__item"> <a href="../../devices/windows/windowsServices/" class="md-nav__link"> Windows Toolbox webpage </a> </li> </ul> </nav> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--active md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_3" type="checkbox" id="__nav_3" checked> <label class="md-nav__link" for="__nav_3"> Productivity Software <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Productivity Software" data-md-level="1"> <label class="md-nav__title" for="__nav_3"> <span class="md-nav__icon md-icon"></span> Productivity Software </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../" class="md-nav__link"> Introduction </a> </li> <li class="md-nav__item md-nav__item--active md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_3_2" type="checkbox" id="__nav_3_2" checked> <label class="md-nav__link" for="__nav_3_2"> Antivirus <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Antivirus" data-md-level="2"> <label class="md-nav__title" for="__nav_3_2"> <span class="md-nav__icon md-icon"></span> Antivirus </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../eset-windows/" class="md-nav__link"> ESET for Windows </a> </li> <li class="md-nav__item"> <a href="../eset-mac/" class="md-nav__link"> ESET for MacOS </a> </li> <li class="md-nav__item"> <a href="../morescan/" class="md-nav__link"> More security scanners for Windows </a> </li> <li class="md-nav__item"> <a href="../mbamclean/" class="md-nav__link"> Malwarebytes Support Tool </a> </li> <li class="md-nav__item md-nav__item--active"> <input class="md-nav__toggle md-toggle" data-md-toggle="toc" type="checkbox" id="__toc"> <label class="md-nav__link md-nav__link--active" for="__toc"> Windows Defender <span class="md-nav__icon md-icon"></span> </label> <a href="./" class="md-nav__link md-nav__link--active"> Windows Defender </a> <nav class="md-nav md-nav--secondary" aria-label="Table of contents"> <label class="md-nav__title" for="__toc"> <span class="md-nav__icon md-icon"></span> Table of contents </label> <ul class="md-nav__list" data-md-component="toc" data-md-scrollfix> <li class="md-nav__item"> <a href="#what-is-microsoft-defender" class="md-nav__link"> What is Microsoft Defender? </a> </li> <li class="md-nav__item"> <a href="#how-to-open-the-windows-security-center" class="md-nav__link"> How to open the Windows Security Center ? </a> </li> <li class="md-nav__item"> <a href="#how-to-perform-a-manual-scan-with-windows-defender" class="md-nav__link"> How to perform a manual scan with Windows Defender ? </a> </li> <li class="md-nav__item"> <a href="#how-to-perform-an-offline-scan-with-windows-defender" class="md-nav__link"> How to perform an Offline scan with Windows Defender ? </a> </li> <li class="md-nav__item"> <a href="#how-to-keep-virus-definitions-up-to-date" class="md-nav__link"> How to keep Virus Definitions up to date ? </a> </li> <li class="md-nav__item"> <a href="#what-are-common-symptoms-of-an-infection" class="md-nav__link"> What are common symptoms of an infection ? </a> </li> <li class="md-nav__item"> <a href="#where-can-i-get-more-help-with-malware-and-virus-infections" class="md-nav__link"> Where can I get more help with malware and virus infections ? </a> </li> </ul> </nav> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_3_3" type="checkbox" id="__nav_3_3" > <label class="md-nav__link" for="__nav_3_3"> Authoring (e-Learning) <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Authoring (e-Learning)" data-md-level="2"> <label class="md-nav__title" for="__nav_3_3"> <span class="md-nav__icon md-icon"></span> Authoring (e-Learning) </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../atomi-ap/" class="md-nav__link"> Atomi ActivePresenter </a> </li> </ul> </nav> </li> <li 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class="md-nav__item"> <a href="../diagrams/" class="md-nav__link"> Introduction </a> </li> <li class="md-nav__item"> <a href="../draw.io/" class="md-nav__link"> Draw.IO </a> </li> <li class="md-nav__item"> <a href="../visionline/" class="md-nav__link"> MS Visio Online </a> </li> <li class="md-nav__item"> <a href="../visio365/" class="md-nav__link"> MS Visio 365 </a> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_3_8" type="checkbox" id="__nav_3_8" > <label class="md-nav__link" for="__nav_3_8"> Graphics editing <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Graphics editing" data-md-level="2"> <label class="md-nav__title" for="__nav_3_8"> <span class="md-nav__icon md-icon"></span> Graphics editing </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../adobecreativecloud/" class="md-nav__link"> Adobe Creative Cloud </a> </li> <li class="md-nav__item"> <a href="../gimp/" class="md-nav__link"> Gimp </a> </li> <li class="md-nav__item"> <a href="../inkscape/" class="md-nav__link"> Inkscape </a> </li> <li class="md-nav__item"> <a href="../paintnet/" class="md-nav__link"> Paint.NET (Windows) </a> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_3_9" type="checkbox" id="__nav_3_9" > <label class="md-nav__link" for="__nav_3_9"> Note taking <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Note taking" data-md-level="2"> <label class="md-nav__title" for="__nav_3_9"> <span class="md-nav__icon md-icon"></span> Note taking </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../codi/" class="md-nav__link"> CodiMD </a> </li> <li class="md-nav__item"> <a href="../onenote/" class="md-nav__link"> OneNote </a> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_3_10" type="checkbox" id="__nav_3_10" > <label class="md-nav__link" for="__nav_3_10"> Office suites <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Office suites" data-md-level="2"> <label class="md-nav__title" for="__nav_3_10"> <span class="md-nav__icon md-icon"></span> Office suites </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../office-suites/" class="md-nav__link"> Introduction </a> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_3_10_2" type="checkbox" id="__nav_3_10_2" > <label class="md-nav__link" for="__nav_3_10_2"> Microsoft Office <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Microsoft Office" data-md-level="3"> <label class="md-nav__title" for="__nav_3_10_2"> <span class="md-nav__icon md-icon"></span> Microsoft Office </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../office365/" class="md-nav__link"> Using Office 365 </a> </li> <li class="md-nav__item"> <a href="../ms_office/" class="md-nav__link"> Office 365 Privacy </a> </li> <li class="md-nav__item"> <a href="../proofing/" class="md-nav__link"> Proofing Tools for Office 365 </a> </li> </ul> </nav> </li> <li class="md-nav__item"> <a href="../overleaf/" class="md-nav__link"> Overleaf </a> </li> </ul> </nav> </li> <li class="md-nav__item"> <a href="../pdf-reading/" class="md-nav__link"> PDF reading </a> </li> <li class="md-nav__item"> <a href="../microsoft_copilot/" class="md-nav__link"> Microsoft Copilot </a> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_3_13" type="checkbox" id="__nav_3_13" > <label class="md-nav__link" for="__nav_3_13"> PDF editing <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="PDF editing" data-md-level="2"> <label class="md-nav__title" for="__nav_3_13"> <span class="md-nav__icon md-icon"></span> PDF editing </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../preview/" class="md-nav__link"> Preview (macOS) </a> </li> <li class="md-nav__item"> <a href="../pdfxchange/" class="md-nav__link"> PDF-XChange (Windows) </a> </li> <li class="md-nav__item"> <a href="../pdfexpert/" class="md-nav__link"> PDF Expert (macOS) </a> </li> <li class="md-nav__item"> <a href="../adobeacrobat/" class="md-nav__link"> Adobe Acrobat Pro DC </a> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_3_14" type="checkbox" id="__nav_3_14" > <label class="md-nav__link" for="__nav_3_14"> Password management <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Password management" data-md-level="2"> <label class="md-nav__title" for="__nav_3_14"> <span class="md-nav__icon md-icon"></span> Password management </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../keepass2android/" class="md-nav__link"> Keepass2Android </a> </li> <li class="md-nav__item"> <a href="../keepass_xc/" class="md-nav__link"> Keepass XC </a> </li> <li class="md-nav__item"> <a href="../strongbox/" class="md-nav__link"> Strongbox (iOS) </a> </li> <li class="md-nav__item"> <a href="../tbag/" class="md-nav__link"> tbag </a> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_3_15" type="checkbox" id="__nav_3_15" > <label class="md-nav__link" for="__nav_3_15"> Project management <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Project management" data-md-level="2"> <label class="md-nav__title" for="__nav_3_15"> <span class="md-nav__icon md-icon"></span> Project management </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../gantt-chart-viewer/" class="md-nav__link"> Gantt Chart Viewer </a> </li> <li class="md-nav__item"> <a href="../jira/" class="md-nav__link"> JIRA </a> </li> <li class="md-nav__item"> <a href="../project/" class="md-nav__link"> Microsoft Project </a> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_3_16" type="checkbox" id="__nav_3_16" > <label class="md-nav__link" for="__nav_3_16"> Virtualization software <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Virtualization software" data-md-level="2"> <label class="md-nav__title" for="__nav_3_16"> <span class="md-nav__icon md-icon"></span> Virtualization software </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../hyperv/" class="md-nav__link"> Hyper-V (Windows) </a> </li> <li class="md-nav__item"> <a href="../openstack/" class="md-nav__link"> OpenStack </a> </li> <li class="md-nav__item"> <a href="../virtualbox/" class="md-nav__link"> Oracle VirtualBox </a> </li> <li class="md-nav__item"> <a href="../parallels/" class="md-nav__link"> Parallels (macOS) </a> </li> </ul> </nav> </li> <li class="md-nav__item md-nav__item--nested"> <input class="md-nav__toggle md-toggle" data-md-toggle="__nav_3_17" type="checkbox" id="__nav_3_17" > <label class="md-nav__link" for="__nav_3_17"> Web Authoring software <span class="md-nav__icon md-icon"></span> </label> <nav class="md-nav" aria-label="Web Authoring software" data-md-level="2"> <label class="md-nav__title" for="__nav_3_17"> <span class="md-nav__icon md-icon"></span> Web Authoring software </label> <ul class="md-nav__list" data-md-scrollfix> <li class="md-nav__item"> <a href="../webauth/" class="md-nav__link"> Web Authoring tools for Desktops </a> </li> </ul> </nav> </li> </ul> </nav> </li> </ul> </nav> </div> </div> </div> <div class="md-sidebar md-sidebar--secondary" data-md-component="sidebar" data-md-type="toc" > <div class="md-sidebar__scrollwrap"> <div class="md-sidebar__inner"> <nav class="md-nav md-nav--secondary" aria-label="Table of contents"> <label class="md-nav__title" for="__toc"> <span class="md-nav__icon md-icon"></span> Table of contents </label> <ul class="md-nav__list" data-md-component="toc" data-md-scrollfix> <li class="md-nav__item"> <a href="#what-is-microsoft-defender" class="md-nav__link"> What is Microsoft Defender? </a> </li> <li class="md-nav__item"> <a href="#how-to-open-the-windows-security-center" class="md-nav__link"> How to open the Windows Security Center ? </a> </li> <li class="md-nav__item"> <a href="#how-to-perform-a-manual-scan-with-windows-defender" class="md-nav__link"> How to perform a manual scan with Windows Defender ? </a> </li> <li class="md-nav__item"> <a href="#how-to-perform-an-offline-scan-with-windows-defender" class="md-nav__link"> How to perform an Offline scan with Windows Defender ? </a> </li> <li class="md-nav__item"> <a href="#how-to-keep-virus-definitions-up-to-date" class="md-nav__link"> How to keep Virus Definitions up to date ? </a> </li> <li class="md-nav__item"> <a href="#what-are-common-symptoms-of-an-infection" class="md-nav__link"> What are common symptoms of an infection ? </a> </li> <li class="md-nav__item"> <a href="#where-can-i-get-more-help-with-malware-and-virus-infections" class="md-nav__link"> Where can I get more help with malware and virus infections ? </a> </li> </ul> </nav> </div> </div> </div> <div class="md-content" data-md-component="content"> <article class="md-content__inner md-typeset"> <a href="https://gitlab.cern.ch/IT-DEP-CDA-AD/devices-docs/blob/master/docs/pss/defend.md" title="Edit this page" class="md-content__button md-icon"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M20.71 7.04c.39-.39.39-1.04 0-1.41l-2.34-2.34c-.37-.39-1.02-.39-1.41 0l-1.84 1.83 3.75 3.75M3 17.25V21h3.75L17.81 9.93l-3.75-3.75L3 17.25Z"/></svg> </a> <h1 id="windows-defender-security-on-windows-10">Windows Defender Security on Windows 10</h1> <div class="admonition info"> <p class="admonition-title">If you need Help!</p> <ul> <li><strong>About infection on your device</strong>, you can report an <a href="https://cern.service-now.com/service-portal?id=sc_cat_item&amp;name=incident&amp;fe=antivirus"><strong>incident</strong></a> / submit a <a href="https://cern.service-now.com/service-portal?id=sc_cat_item&amp;name=request&amp;fe=antivirus"><strong>request</strong></a>.</li> <li>You can also reach the Service Desk by phone at <strong>77777</strong> or by e-mail at <a href="mailto:service-desk@cern.ch"><strong>service-desk@cern.ch</strong></a>.</li> <li>Visit the <a href="https://security.web.cern.ch/recommendations/en/index.shtml">CERN Computer Security</a> website. </li> </ul> </div> <h2 id="what-is-microsoft-defender">What is Microsoft Defender?</h2> <p>Microsoft Defender Antivirus is the <strong>Windows 10 built-in anti-malware solution</strong>. It is designed to protect your device and data from unwanted viruses, ransomware, rootkits, spyware, and other forms of malware and hackers. Its components includes anti-virus, anti-malware, anti-exploit, anti-ransomware, firewall and more, to keep your computer safe.</p> <p>Windows 10 introduces a new <strong>Windows Security</strong> interface. The Windows Defender desktop program is still there but all settings are now inside this modern application interface. (see picture below)</p> <p><img alt="" src="../img/AV_security.png" /></p> <ul> <li><strong>The new Windows Defender interface</strong></li> </ul> <div class="admonition warning"> <p class="admonition-title">Warning</p> <ul> <li>If you’ve installed a 3rd party anti-virus, Windows Defender gets disabled automatically. It’s normal. In that case, you’ll see the message “<strong>You’re using other antivirus providers.</strong>”</li> </ul> </div> <p><img alt="" src="../img/AV_newui.png" /></p> <table> <thead> <tr> <th><strong>Item</strong></th> <th><strong>Component/Feature</strong></th> <th><strong>Description</strong></th> </tr> </thead> <tbody> <tr> <td>1</td> <td><strong>Virus &amp; threat protection updates</strong></td> <td>Update the protection ("definition updates")</td> </tr> <tr> <td>2</td> <td><strong>Protection history</strong></td> <td>Review threats that were quarantined, removed, or allowed</td> </tr> <tr> <td>3</td> <td><strong>Virus &amp; threat protection settings</strong></td> <td>Enable various features, including Real-time protection, Cloud-delivered protection, Advanced notifications, and Automatic sample submission. This feature is centrally managed</td> </tr> <tr> <td>4</td> <td><strong>Scan options</strong></td> <td>Run a full scan, custom scan, or a Windows Defender Offline scan</td> </tr> <tr> <td>5</td> <td><strong>Quick scan</strong></td> <td>Run a quick scan</td> </tr> </tbody> </table> <h2 id="how-to-open-the-windows-security-center">How to open the Windows Security Center ?</h2> <p><strong>Two easiest methods:</strong></p> <ul> <li>Open Start/Search, type "defender" and select <strong>Windows Security</strong> (or "Windows Defender Security Center" if you are not using the last Windows 10 build 2004).</li> </ul> <p><img alt="" src="../img/AV_def.png" /> <img alt="" src="../img/opendef2.png" /></p> <ul> <li>Click the shield icon in the task bar</li> </ul> <p><img alt="" src="../img/AV_icon.png" /></p> <h2 id="how-to-perform-a-manual-scan-with-windows-defender">How to perform a manual scan with Windows Defender ?</h2> <ul> <li><strong>Perform a scan in contextual mode (a right-click scan)</strong></li> </ul> <p>To scan a specific file, group of files, folder or drive with <strong>Windows Defender</strong>, you can use the Right-Click Context Menu option. This option is enabled by default. </p> <p><strong>Right-click a file</strong> or <strong>folder</strong> (or group of files), and choose the <strong>Scan with Windows Defender</strong> command. (see picture below) </p> <p><img alt="" src="../img/scanwithdef.png" /></p> <p>Once the scan is done, the results will appear as they do in normal scans. </p> <ul> <li><strong>Perform a FULL anti-virus scan</strong></li> </ul> <p>Our recommendation :</p> <ul> <li>Users should run a full scan once every month to ensure that there are no viruses and malware hiding in the computer.</li> <li>Users should run a full virus scan when the status of Windows Defender Security Center icon keeps its red error circle (Actions needed) or the yellow warning triangle (Actions recommended) in Taskbar and Action Center after a quick scan.</li> <li>There is no need to run a <strong>Quick Scan</strong> because Windows Defender performs this task daily, and it notifies the userif the scan has not been run for a prolonged time.</li> </ul> <p>In Windows Defender Security Center, open the <strong>Virus &amp; threat protection</strong> tab from the left. Then click the <strong>Scan options</strong> link. </p> <p><img alt="" src="../img/AV_scan.png" /></p> <p>Choose the <strong>Full scan</strong> option and click <strong>Scan now</strong>. Full scan might take several hours to complete.</p> <p><img alt="" src="../img/AV_full.png" /></p> <ul> <li>If no threats are found and Microsoft Defender status remains green, user can safely close the window after the scan is complete.</li> <li>If something suspicious has been found, Microsoft Defender will show the "<strong>There may be threats on your device</strong>" message. User must wait until the scan is completed to see details on the detected malwares.</li> </ul> <p><img alt="" src="../img/scanrunning.png" /></p> <p>After the scan finishes, click the <strong>Clean threats</strong> button to quarantine/deleted the detected items.<br /> The cleanup process might take a few minutes to complete on slower devices. Also, a notification will appear above Taskbar Notification Area (System Tray), stating that Microsoft Defender found threats.<br /> Alternatively, click or tap the <strong>See threat details</strong> link to review what has been found </p> <p><img alt="" src="../img/threatcleaned.png" /></p> <p>In some cases, a restart is required to remove all traces of malicious software. It is strongly recommended to reboot the device.<br /> If the same malware still reappears, please contact the CERN service-desk with email: <strong>service-desk@cern.ch (or call 77777)</strong> or contact your IT Local support.</p> <h2 id="how-to-perform-an-offline-scan-with-windows-defender">How to perform an Offline scan with Windows Defender ?</h2> <ul> <li>The feature <strong>Microsoft Defender Offline</strong> scanning helps removing nasty rootkits and stealth malware that hide themselves before or after Windows starts.</li> <li>To run an offline scan, we recommend to close all open documents and running programs and follow these steps:<ul> <li>Open the <strong>Virus &amp; threat protection</strong> tab from the left.</li> <li>Click the <strong>Scan options</strong> link.</li> <li>Select the <strong>Microsoft Defender Offline scan</strong> option and click <strong>Scan now</strong>.</li> </ul> </li> </ul> <p><img alt="" src="../img/AV_offline.png" /></p> <ol> <li>After the user clicked the <strong>Scan now</strong> button, Windows Defender will warn that the offline scan will take some time and restart the device. Make sure nothing important is open and click the <strong>Scan</strong> button.</li> <li>After a short while, Windows will warn that it will shut down in less than a minute. Click <strong>Close</strong> and wait until Windows restarts the device.</li> <li>Once the device restarted, Windows will load a few files required for scanning and prepare for the scan. Stand by, this should take only a minute or so.</li> <li>Then, Windows Defender will run the offline scan and quarantine infected items automatically. The scan should not take more than 15-20 minutes to complete. The device will restart automatically after the detection and removal process completes.</li> </ol> <h2 id="how-to-keep-virus-definitions-up-to-date">How to keep Virus Definitions up to date ?</h2> <div class="admonition info"> <p class="admonition-title">Automatic updates</p> <ul> <li>By default Windows Defender checks every hour for new updates and is updated at least once a day with new detection engine and module updates.</li> </ul> </div> <ol> <li>Open the Windows Security Center by clicking the shield icon in the task bar (or by searching the start menu for <strong>Defender</strong>).</li> <li>Click the <strong>Virus &amp; threat protection</strong> tile (or the shield icon on the left menu bar).</li> <li>Click the link <strong>Check for Updates</strong> in Virus &amp; threat protection updates. The currently installed version is displayed along with some information about when it was downloaded. You can check this against the latest version available for manual download, or review the change log for that version.</li> <li>Click <strong>Check for updates</strong> to download new protection updates (if there are any).</li> </ol> <h2 id="what-are-common-symptoms-of-an-infection">What are common symptoms of an infection ?</h2> <div class="admonition warning"> <p class="admonition-title">Not all computer performance problems are caused by malicious software.</p> </div> <p>The presence of malware on your computer may not always be immediately obvious, so it is important <strong>to run regular scans</strong>. However, some of the more common symptoms are listed below:</p> <ul> <li>New toolbars, links or favorites that you did not intentionally add to your web browser.</li> <li>You type the address for a specific site, such as a search engine, but you are taken to a different website without notice.</li> <li>Your Home Page or Search Program in your favorite Internet browser changes unexpectedly.</li> <li>Your files are automatically deleted from your computer.</li> <li>Your computer is turned on Botnet by attackers and it is used to attack other computers.</li> <li>Unattended pop-up ads are displayed without your consent, even if you are not on the Internet.</li> <li>Onscreen Warnings about system infection from a source other than your antivirus software</li> <li>Your Windows machine suddenly starts running more slowly than usual.</li> <li>The Antivirus icon disappears from the system tray or cannot be started.</li> </ul> <h2 id="where-can-i-get-more-help-with-malware-and-virus-infections">Where can I get more help with malware and virus infections ?</h2> <div class="admonition info"> <p class="admonition-title">More about malware and infections</p> <ul> <li><a href="https://devices.docs.cern.ch/pss/morescan/">More security scanners for Windows</a></li> <li><a href="https://learn.microsoft.com/en-us/microsoft-365/security/?view=o365-worldwide">Microsoft 365 Security Intelligence</a> (external link)</li> </ul> </div> </article> </div> <script>var tabs=__md_get("__tabs");if(Array.isArray(tabs))e:for(var set of document.querySelectorAll(".tabbed-set")){var tab,labels=set.querySelector(".tabbed-labels");for(tab of tabs)for(var label of labels.getElementsByTagName("label"))if(label.innerText.trim()===tab){var input=document.getElementById(label.htmlFor);input.checked=!0;continue e}}</script> </div> </main> <footer class="md-footer"> <nav class="md-footer__inner md-grid" aria-label="Footer" > <a href="../mbamclean/" class="md-footer__link md-footer__link--prev" aria-label="Previous: Malwarebytes Support Tool" rel="prev"> <div class="md-footer__button md-icon"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M20 11v2H8l5.5 5.5-1.42 1.42L4.16 12l7.92-7.92L13.5 5.5 8 11h12Z"/></svg> </div> <div class="md-footer__title"> <div class="md-ellipsis"> <span class="md-footer__direction"> Previous </span> Malwarebytes Support Tool </div> </div> </a> <a href="../atomi-ap/" class="md-footer__link md-footer__link--next" aria-label="Next: Atomi ActivePresenter" rel="next"> <div class="md-footer__title"> <div class="md-ellipsis"> <span class="md-footer__direction"> Next </span> Atomi ActivePresenter </div> </div> <div class="md-footer__button md-icon"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M4 11v2h12l-5.5 5.5 1.42 1.42L19.84 12l-7.92-7.92L10.5 5.5 16 11H4Z"/></svg> </div> </a> </nav> <div class="md-footer-meta md-typeset"> <div class="md-footer-meta__inner md-grid"> <div class="md-copyright"> Made with <a href="https://squidfunk.github.io/mkdocs-material/" target="_blank" rel="noopener"> Material for MkDocs </a> </div> </div> </div> </footer> </div> <div class="md-dialog" data-md-component="dialog"> <div class="md-dialog__inner md-typeset"></div> </div> <script id="__config" type="application/json">{"base": "../..", "features": ["navigation.tabs", "content.tabs.link"], "search": "../../assets/javascripts/workers/search.5bf1dace.min.js", "translations": {"clipboard.copied": "Copied to clipboard", "clipboard.copy": "Copy to clipboard", "search.config.lang": "en", "search.config.pipeline": "trimmer, stopWordFilter", "search.config.separator": "[\\s\\-]+", "search.placeholder": "Search", "search.result.more.one": "1 more on this page", "search.result.more.other": "# more on this page", "search.result.none": "No matching documents", "search.result.one": "1 matching document", "search.result.other": "# matching documents", "search.result.placeholder": "Type to start searching", "search.result.term.missing": "Missing", "select.version.title": "Select version"}}</script> <script src="../../assets/javascripts/bundle.37e9125f.min.js"></script> </body> </html>

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