Démarrer une session Assist AR pendant une session à distance

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Dans les scénarios où la session TeamViewer sur ordinateur avec un participant nécessite une assistance plus approfondie, comme des configurations matérielles complexes ou des composants physiques, il est possible de…"> <meta name="template" content="page-customer-support"> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="alternate" hreflang="en-SN" href="https://www.teamviewer.com/en-mea/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/"> <link rel="alternate" hreflang="es-AR" href="https://www.teamviewer.com/latam/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/"> <link rel="alternate" hreflang="en-SS" href="https://www.teamviewer.com/en-mea/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/"> <link rel="alternate" 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Servicecamp","xdm:linkURL":"/fr/global/support/knowledge-base/other-products/servicecamp/ips-to-allowlist-for-servicecamp/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/fr/global/support/knowledge-base/other-products/servicecamp/ips-to-allowlist-for-servicecamp/" data-cmp-clickable>IPs à autoriser pour Servicecamp <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> </ul></li> </ul> </nav> </div> </div> </div> <div class="utils-unset-gridGutter cmp-container-onpagelist aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--1"> <div id="container-3accf025ca" class="cmp-container cmp-container--fullwidth"> <div class="cmp-onpagelist cmp-navigation--onpagelist utils-gridGutter"> <nav id="onpagelist-593cfc87f2" class="cmp-navigation" itemscope itemtype="http://schema.org/SiteNavigationElement" data-cmp-data-layer="{"onpagelist-593cfc87f2":{"@type":"teamviewer/components/tenants/website/onpagelist"}}"> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-0 cmp-navigation__item--active" data-cmp-data-layer="{"onpagelist-593cfc87f2-item-7e7c7e3b09":{"@type":"teamviewer/components/tenants/website/onpagelist/item","repo:modifyDate":"2025-02-14T16:11:10Z","dc:title":"Démarrer une session Assist AR pendant une session à distance","xdm:linkURL":"/fr/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/"}}"> <h2 class="cmp-navigation__item-header">Démarrer une session Assist AR pendant une session à distance</h2> <p class="cmp-navigation__item-release-date">Date de dernière modification: 14 févr. 2025</p></li> </ul> </nav> </div> </div> </div> <main class="utils-unset-gridGutter aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--1"> <div id="container-c38a896ef7" class="cmp-container"> <div class="aem-Grid aem-Grid--8 aem-Grid--default--6 aem-Grid--phone--12 "> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-0fd5cf26e8":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2025-02-14T13:27:56Z","xdm:text":"<p>Vous pouvez lancer une session à distance Assist AR pendant une session à distance TeamViewer active.</p>\r\n<p>Dans les scénarios où la session TeamViewer sur ordinateur avec un participant nécessite une assistance plus approfondie, comme des configurations matérielles complexes ou des composants physiques, il est possible de démarrer de manière transparente une session Assist AR par le biais de la caméra de son smartphone au sein de la session TeamViewer active.</p>\r\n<p>Cela permet aux experts de diagnostiquer visuellement et de guider les solutions, en comblant le fossé entre le dépannage numérique et le dépannage physique.</p>\r\n<p>📌<b>Note</b>: Pour démarrer une session Assist AR pendant une session à distance, l'expert doit d'abord démarrer une session de support à distance. Pour plus d'informations, veuillez lire l'article suivant : <a href=\"/content/teamviewer/website/fr/fr/global/support/knowledge-base/teamviewer-remote/remote-control/provide-attended-remote-support.html\"><b>Fournir une assistance à distance assistée</b></a>.</p>\r\n<div class=\"blockquote\"><div class=\"blockquote-content\"><p class=\"blockquote-line\"><i>Cet article s'applique à tous les détenteurs d'une licence Assist AR Pro</i>.</p>\r\n</div>\r\n</div>\r\n"}}" id="text-0fd5cf26e8" class="cmp-text"> <p>Vous pouvez lancer une session à distance Assist AR pendant une session à distance TeamViewer active.</p> <p>Dans les scénarios où la session TeamViewer sur ordinateur avec un participant nécessite une assistance plus approfondie, comme des configurations matérielles complexes ou des composants physiques, il est possible de démarrer de manière transparente une session Assist AR par le biais de la caméra de son smartphone au sein de la session TeamViewer active.</p> <p>Cela permet aux experts de diagnostiquer visuellement et de guider les solutions, en comblant le fossé entre le dépannage numérique et le dépannage physique.</p> <p>📌<b>Note</b>: Pour démarrer une session Assist AR pendant une session à distance, l'expert doit d'abord démarrer une session de support à distance. Pour plus d'informations, veuillez lire l'article suivant : <a href="/fr/global/support/knowledge-base/teamviewer-remote/remote-control/provide-attended-remote-support/"><b>Fournir une assistance à distance assistée</b></a>.</p> <div class="blockquote"> <div class="blockquote-content"> <p class="blockquote-line"><i>Cet article s'applique à tous les détenteurs d'une licence Assist AR Pro</i>.</p> </div> </div> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-375a6239ef":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2025-02-14T13:27:56Z","xdm:text":"<h3>Comment démarrer une session Assist AR pendant une session à distance ?</h3>\r\n<p>Pour démarrer une session Assist AR pendant une session à distance, veuillez suivre les instructions ci-dessous :</p>\r\n"}}" id="text-375a6239ef" class="cmp-text"> <h3>Comment démarrer une session Assist AR pendant une session à distance ?</h3> <p>Pour démarrer une session Assist AR pendant une session à distance, veuillez suivre les instructions ci-dessous :</p> </div> </div> <div class="cmp-video utils-gridGutter utils-half-spacing-bottom aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"video-14bc76ef6f":{"@type":"teamviewer/components/tenants/website/video","repo:modifyDate":"2025-02-14T13:27:56Z"}}" id="video-14bc76ef6f" class="cmp-embed"> <div data-component-module="video"> <div class="cmp-video__video-wrapper" data-video-container="true" data-youtube-id="vIzA6b2UCxk" data-vidyard-id="KU9ZmxP6DLGLp5Dz9nqvHV"></div> <div class="cmp-video__overlay" data-trigger-overlay="vidyardyoutube-14bc76ef6f-overlay"> <div class="cmp-video__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/Start%20an%20assist%20AR%20Session%20during%20a%20remote%20session?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/thumbnails-other-products/assist-ar/Start an assist AR Session during a remote session.png" data-title="Cómo iniciar una sesión de asistencia Assist AR durante una sesión remota" id="image-14bc76ef6f" data-cmp-data-layer="{"image-14bc76ef6f":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2025-02-14T13:27:56Z","image":{"repo:id":"4043296c-2504-4377-a9fd-8ebcaa865084","repo:modifyDate":"2024-02-21T10:46:36Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/thumbnails-other-products/assist-ar/Start an assist AR Session during a remote session.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/Start%20an%20assist%20AR%20Session%20during%20a%20remote%20session?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Cómo iniciar una sesión de asistencia Assist AR durante una sesión remota"> </noscript> </div> </div><button class="cmp-video__play-button" aria-label="Lire la vidéo"> <svg class="cmp-video__play-icon" viewbox="0 0 5.12 5.12" xmlns="http://www.w3.org/2000/svg"> <polygon points="2.56 0.32 0.2 4.64 4.92 4.64 2.56 0.32"></polygon> </svg></button> </div> </div> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 cmp-basic-text--ul-style-bullets aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-76daba8377":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2025-02-14T13:27:56Z","xdm:text":"<ol>\r\n<li>Pour démarrer une session Assist AR pendant une session à distance, cliquez sur le bouton <b>Assistance à distance augmentée</b> dans la barre d'outils du contrôle à distance et cliquez sur <b>Démarrer la session</b>.</li>\r\n<li>Le participant sera informé et devra cliquer sur le bouton <b>Continuer</b>.</li>\r\n<li>Le participant peut maintenant scanner le code QR qui apparaît à l'écran. Il sera alors invité à <b>télécharger et à installer </b>l'application<b> Assist AR</b>.</li>\r\n<li>Le participant doit maintenant accepter le CLUF et la DPA en cliquant sur <b>Accepter et continuer</b>. Cela déclenchera le démarrage de la session Assist AR. Le participant peut maintenant accepter la session en glissant le bouton d'appel vert.<ul>\r\n<li><b>📌Note</b>: Il se peut que le participant doive autoriser l'application Assist AR à accéder au microphone et à l'appareil photo de l'appareil.</li>\r\n</ul>\r\n</li>\r\n</ol>\r\n<p>Vous avez démarré avec succès une session Assist AR au cours d'une session à distance.</p>\r\n"}}" id="text-76daba8377" class="cmp-text"> <ol> <li>Pour démarrer une session Assist AR pendant une session à distance, cliquez sur le bouton <b>Assistance à distance augmentée</b> dans la barre d'outils du contrôle à distance et cliquez sur <b>Démarrer la session</b>.</li> <li>Le participant sera informé et devra cliquer sur le bouton <b>Continuer</b>.</li> <li>Le participant peut maintenant scanner le code QR qui apparaît à l'écran. Il sera alors invité à <b>télécharger et à installer </b>l'application<b> Assist AR</b>.</li> <li>Le participant doit maintenant accepter le CLUF et la DPA en cliquant sur <b>Accepter et continuer</b>. Cela déclenchera le démarrage de la session Assist AR. Le participant peut maintenant accepter la session en glissant le bouton d'appel vert. <ul> <li><b>📌Note</b>: Il se peut que le participant doive autoriser l'application Assist AR à accéder au microphone et à l'appareil photo de l'appareil.</li> </ul></li> </ol> <p>Vous avez démarré avec succès une session Assist AR au cours d'une session à distance.</p> </div> </div> </div> </div> </main> </div> </div> </div> <footer class="experiencefragment xf-footer-general aem-GridColumn aem-GridColumn--default--12"> <div id="experiencefragment-3e1504b588" class="cmp-experiencefragment cmp-experiencefragment--footer"> <div id="container-b2aa637e61" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter xf-footer-general__background aem-GridColumn aem-GridColumn--default--12"> <div id="container-8da80ff897" class="cmp-container cmp-container--fullwidth"> </div> </div> <div class="utils-unset-gridGutter 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class="cmp-region__country" data-liid="0208843ba6a8eeade261d70865aa45d21a157622b32a3e30b55958ad388b86b9" data-lc="en" data-cc="BG"><a class="cmp-region__link" href="/en/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Bulgaria"> </div><span class="cmp-region__link-label">Bulgaria - English</span> </a></li> <li class="cmp-region__country" data-liid="323da3ccac47322fd1d9a5e592c0ba76f9ff17efd7ec7b63477373c0a1d656c8" data-lc="en" data-cc="HR"><a class="cmp-region__link" href="/en/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Croatia"> </div><span class="cmp-region__link-label">Croatia - English</span> </a></li> <li class="cmp-region__country" data-liid="11b02d1a2f5272fa81d97037d8e96d33cec98b15f60abbd382dbe7b90f46c78f" data-lc="en" data-cc="CY"><a class="cmp-region__link" href="/en/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Cyprus"> </div><span class="cmp-region__link-label">Cyprus - English</span> </a></li> <li class="cmp-region__country" data-liid="1bbbf59277e1f38863faae542766280b2aa38e0622ba83172e59851492712daf" data-lc="cs" data-cc="CZ"><a class="cmp-region__link" href="/cs/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_the_Czech_Republic"> </div><span class="cmp-region__link-label">Czechia - Čeština</span> </a></li> <li class="cmp-region__country" data-liid="6deb690ba36de4a22b4f72c3a6326dd9100ea6c84ecf8865417a5621988afd04" data-lc="en" data-cc="DK"><a class="cmp-region__link" href="/en/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Denmark"> </div><span class="cmp-region__link-label">Denmark - English</span> </a></li> <li class="cmp-region__country" data-liid="986b008f9bd4c7239bc8de0951ac4c223b4e4327a593504eb85219e13df47ed8" data-lc="de" data-cc="DE"><a class="cmp-region__link" href="/de/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Germany"> </div><span class="cmp-region__link-label">Deutschland - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="f6eb1cf371e012aa2fbda359b20fafcc4dde7991488d4d4918b0c95a3056db12" data-lc="es" data-cc="ES"><a class="cmp-region__link" href="/es/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Spain"> </div><span class="cmp-region__link-label">España - Español</span> </a></li> <li class="cmp-region__country" data-liid="aee9e4abb7a5aa90c70f8ebc1d408e919da658cdbd7629079612a6d8820a717d" data-lc="en" data-cc="EE"><a class="cmp-region__link" href="/en/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Estonia"> </div><span class="cmp-region__link-label">Estonia - English</span> </a></li> <li class="cmp-region__country" data-liid="0cdd32dd468900e7140ede04a9bb9d8acaa9aeae78036e96b734bd9724416773" data-lc="en" data-cc="FI"><a class="cmp-region__link" href="/en/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Finland"> </div><span class="cmp-region__link-label">Finland - English</span> </a></li> <li class="cmp-region__country" data-liid="5b70ec0fc00204fd15298af4d34e80803fdf93f14453fa1d52d9d8265d9322da" data-lc="fr" data-cc="FR"><a class="cmp-region__link" href="/fr/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_France"> </div><span class="cmp-region__link-label">France - Français</span> </a></li> <li class="cmp-region__country" data-liid="1df75c9172c1f6d033f1257bddc5007781e4166f104c6f2016ad8021a5b6a9f4" data-lc="en" data-cc="GR"><a class="cmp-region__link" href="/en/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Greece"> </div><span class="cmp-region__link-label">Greece - English</span> </a></li> <li class="cmp-region__country" data-liid="3b71a86b81325f2c8cbcce1dd9a5ff6bc18866a197860658fe1e434666c335c9" data-lc="en" data-cc="IE"><a class="cmp-region__link" href="/en/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Ireland"> </div><span class="cmp-region__link-label">Ireland - English</span> </a></li> <li class="cmp-region__country" data-liid="5169083f7c48cdbd39da2869f899ce9287957125073852f9fb5843ae5622e6a7" data-lc="it" data-cc="IT"><a class="cmp-region__link" href="/it/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Italy"> </div><span class="cmp-region__link-label">Italia - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="b49163aa5c3540172b05264e504c41fcf3bada49e3804f24748fa5c1b8d69d38" data-lc="en" data-cc="LV"><a class="cmp-region__link" href="/en/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Latvia"> </div><span class="cmp-region__link-label">Latvia - English</span> </a></li> <li class="cmp-region__country" data-liid="b2dcd4184633cf7b1f00a94a998b85646e5b9142fdb9eac211d58972f0d2f589" data-lc="de" data-cc="LI"><a class="cmp-region__link" href="/de/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="d5f3a66491c250031560ac8a19cab4bc59b54b7d8d35091915fff3322b5226e4" data-lc="fr" data-cc="LI"><a class="cmp-region__link" href="/fr/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Français</span> </a></li> <li class="cmp-region__country" data-liid="4b465fd2781bb5a519ade5c6cbac44331adf5977a67dc39efcdbe7af7967ba90" data-lc="it" data-cc="LI"><a class="cmp-region__link" href="/it/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="069516453f8b6add397cac11bb5e5bf9a1ab2b0a9e24957a154c8bcd648638de" data-lc="en" data-cc="LT"><a class="cmp-region__link" href="/en/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Lithuania"> </div><span class="cmp-region__link-label">Lithuania - English</span> </a></li> <li class="cmp-region__country" data-liid="857088074e78d930fad856a6e3def9486d997c95d1d3538011065922611ce631" data-lc="fr" data-cc="LU"><a class="cmp-region__link" href="/fr/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Luxembourg"> </div><span class="cmp-region__link-label">Luxembourg - Français</span> </a></li> <li class="cmp-region__country" data-liid="3d644bdc38e896829c75b2cda847a7c9a3e507775f8ff5c15afb484ce6abd719" data-lc="hu" data-cc="HU"><a class="cmp-region__link" href="/hu/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Hungary"> </div><span class="cmp-region__link-label">Magyarország - Magyar</span> </a></li> <li class="cmp-region__country" data-liid="7e77a3564c7a05b74975ef15714e93c432bfdf706d703fcb18a18ef83899aced" data-lc="en" data-cc="MT"><a class="cmp-region__link" href="/en/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Malta"> </div><span class="cmp-region__link-label">Malta - English</span> </a></li> <li class="cmp-region__country" data-liid="12a0b5a3ba090ef44801f545200cdfdd58a9b9030490281bf7d84d8d0f3119d7" data-lc="nl" data-cc="NL"><a class="cmp-region__link" href="/nl/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_the_Netherlands"> </div><span class="cmp-region__link-label">Nederland - Nederlands</span> </a></li> <li class="cmp-region__country" data-liid="80a3e0ac292fd4ae2b5fe77a46d39227b7ba41a54eaf8f052b6e69425d4c7a65" data-lc="en" data-cc="NO"><a class="cmp-region__link" href="/en/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/norway"> </div><span class="cmp-region__link-label">Norway - English</span> </a></li> <li class="cmp-region__country" data-liid="5e84725ad8df17c682dc6fe871c1c56f588eb2e25ffe427e1d643f4250088eec" data-lc="de" data-cc="AT"><a class="cmp-region__link" href="/de/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Austria"> </div><span class="cmp-region__link-label">Österreich - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="b0d4daf3541cd05358974bfeceb9e6b7c864c95b4c6950b57579b45857215072" data-lc="pl" data-cc="PL"><a class="cmp-region__link" href="/pl/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Poland"> </div><span class="cmp-region__link-label">Polska - Polski</span> </a></li> <li class="cmp-region__country" data-liid="2542c0f88a82f0f5df3f0bb934113db658d4c8dad77e9d2c9fd516cbda2dea4f" data-lc="pt" data-cc="PT"><a class="cmp-region__link" href="/pt/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Portugal"> </div><span class="cmp-region__link-label">Portugal - Português</span> </a></li> <li class="cmp-region__country" data-liid="6fb07fb7372920b1942cdf477eb4e48731d038da50c8eeb73a9d15f118b30527" data-lc="en" data-cc="RO"><a class="cmp-region__link" href="/en/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Romania"> </div><span class="cmp-region__link-label">Romania - English</span> </a></li> <li class="cmp-region__country" data-liid="44700be1c6e750376631fb199f447cdff5c09f9e3f6ece96fb70ae749fc27c87" data-lc="de" data-cc="CH"><a class="cmp-region__link" href="/de/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Switzerland"> </div><span class="cmp-region__link-label">Schweiz - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="7deb2aec9696725367a91af96834fb2db1c7090337f9efd6e986faaa935ef7c6" data-lc="fr" data-cc="CH"><a class="cmp-region__link" href="/fr/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Switzerland"> </div><span class="cmp-region__link-label">Suisse - Français</span> </a></li> <li class="cmp-region__country" data-liid="e012f6d673daf366b29d9695e191a7f00de2e32203f5343f4da61a9bc38de525" data-lc="it" data-cc="CH"><a class="cmp-region__link" href="/it/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Switzerland"> </div><span class="cmp-region__link-label">Svizzera - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="c0d05437e4de7959759fb84e529e9b32b31bb34538fbd5d90c72ce268b84a98b" data-lc="en" data-cc="SK"><a class="cmp-region__link" href="/en/global/support/knowledge-base/other-products/assist-ar/how-to-use-assist-ar/start-an-assist-ar-session-during-a-remote-session/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" 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