Accessibility statement - Website help and terms of use

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</div> </div> </div> <div id="primary" class="content-area default-page"> <div class="container"> <div class="row"> <main id="main" class="col-xs-12 col-sm-8" role="main">  <article id="post-14" class="post-14 page type-page status-publish hentry"> <div class="entry-header"> <h1>Accessibility statement</h1> </div> <div class="entry-content clearfix"> <p>This accessibility statement applies to nationalarchives.gov.uk, beta.nationalarchives.gov.uk and discovery.nationalarchives.gov.uk. It does not include services listed in the ‘Services not covered by this statement’ section, which have their own statements.</p> <p>The domains covered by this Accessibility Statement are run by The National Archives.</p> <p>Accessibility and inclusion are important to everyone at The National Archives and we want as many people as possible to be able to use our online services. The text should be clear and easy to understand. You should be able to:</p> <ul> <li>change colours, contrast levels and fonts using browser or device settings</li> <li>zoom in up to 400% without problems</li> <li>navigate most of the website using just a keyboard</li> <li>navigate most of the website using just a mouse and on-screen keyboard</li> <li>navigate most of the website using speech recognition software</li> <li>listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)</li> </ul> <h2>How accessible is this website?</h2> <p>Some parts of this website are not fully accessible:</p> <ul> <li>Most <a href="https://www.nationalarchives.gov.uk/wp-content/uploads/2016/02/Military-Service-Tribunal-survey-Dec-2015-copy.pdf">older PDF documents</a>, including <a href="https://discovery.nationalarchives.gov.uk/details/r/C14703290">scans of documents</a> from our collection, and scanned correspondence provided in support of Freedom of Information responses, are not fully accessible to screen reader software.</li> <li>Some of the video clips embedded on the website do not have captions.</li> <li>The <a href="https://discovery.nationalarchives.gov.uk/details/r/5adbbcb4576b46a28b7c273fbc166105#imageViewerLink">image viewer</a> in our online catalogue, Discovery, is not fully keyboard accessible.</li> </ul> <p>Specific non-compliances are listed <a href="https://www.nationalarchives.gov.uk/help/web-accessibility/#Non-Compliances">below</a>.</p> <h2>Feedback and contact information</h2> <p>If you need information on this website in a different format, for example accessible PDF, large print, easy read, audio recording or Braille, email <a href="mailto:webmaster@nationalarchives.gov.uk">webmaster@nationalarchives.gov.uk</a> or call 020 8876 3444. We will respond to your request within 10 working days.</p> <p>You can also use these contact details to report accessibility problems with this website.</p> <h2>Enforcement procedure</h2> <p>The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, <a href="https://www.equalityadvisoryservice.com/">contact the Equality Advisory and Support Service (EASS)</a>.</p> <h2>Technical information about this website’s accessibility</h2> <p>The National Archives is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.</p> <h2>Compliance status</h2> <p>This website is partially compliant with the <a href="https://www.w3.org/TR/WCAG21/">Web Content Accessibility Guidelines version 2.1</a> AA standard, due to the non-compliances and exemptions listed below:</p> <h3>Non-accessible content</h3> <p>Based on sample testing of pages selected by our user experience and metrics teams, we know that the content listed below is non-compliant with the accessibility regulations for the following reasons:</p> <h3 id="Non-Compliances">Non-compliance with the accessibility regulations</h3> <ol> <li>Contrast issues, including links that appear on a non-white background (Success Criterion 1.4.3: Contrast)</li> <li>Use of colour as the only visual means to convey text as a link (Success Criterion 1.4.1: Use of Colour)</li> <li>Heading levels not accurately representing the document outline (Success Criterion 1.3.1: Info and Relationships)</li> <li>The image viewer controls in Discovery are not fully keyboard accessible (Success Criterion 2.1.1 Keyboard)</li> <li>Form inputs missing labels in Discovery (Success Criterion 2.4.6: Headings and Labels)</li> <li>Buttons missing a value in Discovery (Success Criterion 3.3.2: Labels or Instructions)</li> <li>Duplicated ID attributes in Discovery, for example different forms on the same page, having inputs that share an ID attribute (Success Criterion: 4.1.1 Parsing)</li> <li>Incorrect use of list attribute in Discovery (Success Criterion: 4.1.1 Parsing)</li> <li>Images missing descriptive alt text attributes (Success Criterion 1.1.1: Non-text Content)</li> <li>Some pages do not describe the human language they contain (Success Criterion 3.1.1: Language of Page)</li> <li>Some pages have a ‘Skip to content’ link to a non-existent page fragment (Success Criterion 1.3.1: Info and Relationships)</li> <li>There are links to PDFs and other non-HTML content that do not inform the user of the file type (Success Criterion 2.4.4: Link Purpose [In Context])</li> <li>On the Advisory Council File list page, there is a table missing headers (Success Criterion 1.3.1: Info and Relationships)</li> <li>Footnote links on the Advisory Council Terms of reference page do not receive keyboard focus and become invisible when receiving hover. This fails several success criteria.</li> <li>On the Contact us page the ‘Offline’ image next to the ‘Live Chat’ heading is an image of text (Success Criterion 1.4.5: Images of Text)</li> </ol> <h2>Disproportionate burden</h2> <p>Not applicable.</p> <h2>Content that’s not within the scope of the accessibility regulations</h2> <ul> <li>PDFs or other documents published before 23 September 2018 – unless they are required for a service, such as a form.</li> <li>Live video.</li> <li>Reproductions of items in heritage collections are <a href="https://www.legislation.gov.uk/uksi/2018/952/regulation/4/made">exempt from meeting the accessibility regulations</a>.</li> </ul> <h2>Services not covered by this Statement</h2> <p>The following subdomains, websites and website sections are not covered by this Accessibility Statement because they are developed and maintained by third-parties: <a href="https://images.nationalarchives.gov.uk/">Image Library</a>, <a href="https://shop.nationalarchives.gov.uk/">Shop</a>, <a href="https://webarchive.nationalarchives.gov.uk/search/">UK Government Web Archive</a> and <a href="https://caselaw.nationalarchives.gov.uk/">Caselaw</a>.</p> <p>The website was tested, based on key user journeys, in 2019, 2021 and 2024 by the Digital Accessibility Centre. It was also tested in-house using the Web Accessibility Evaluation Tool (WAVE), Google Lighthouse and our best professional judgement.</p> <h2>Preparation of this accessibility statement</h2> <p>This statement was prepared on Monday 17 August 2020. It was last reviewed on Monday 16 September 2024.</p> </div> </article> </main> <aside id="sidebar" class="col-xs-12 col-sm-4" role="complementary"> <div class="sidebar-header"> <h2> <a href="/help/"> Also in Website help </a> </h2> </div> <div class="sidebar-nav clearfix"> <ul class="sibling"> <li> <a href="/help/a-to-z/" title="A to Z"> A to Z </a> </li> <li> <a href="/help/discovery-for-developers-about-the-application-programming-interface-api/" title="Discovery for developers: about the application programming interface (API)"> Discovery for developers: about the application programming interface (API) </a> </li> <li> <a href="/help/making-payments-through-worldpay/" title="Making payments through WorldPay"> Making payments through WorldPay </a> </li> <li> <a href="/help/workday-accessibility-statement/" title="Workday accessibility statement"> Workday accessibility statement </a> </li> </ul> </div> </aside> </div> </div> </div> <footer class="tna-footer"> <div 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