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.gayENa .btn-not-inverse:disabled{color:var(--cta-disabled-color);}/*!sc*/ .gayENa .btn-not-inverse:disabled 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data-styled.g5[id="sc-616a4ab6-3"]{content:"gayENa,"}/*!sc*/ .iPmVBm{background:var(--neutral-bg);color:var(--neutral-background-text-color);--default-border-color:var(--neutral-border);--promo-breaker-animation-border-color:var(--neutral-bg-promo-breaker-animation-border-color);--classic-hero-mobile-content-bg-color:var(--primary);--ccb-author-name-color:var(--ccb-author-name-color-white-bg);--ccb-author-title-color:var(--ccb-author-title-color-white-bg);--cta-ada-outline:0.0625rem dashed #262626;--cta-ada-outline-inverse:0.0625rem dashed #ffffff;--cta-disabled-bg:#EDEDED;--cta-disabled-color:#959595;--cta-primary-disabled-color:#ededed;--cta-primary-secondary-padding-right:1rem;--cta-primary-secondary-padding-left:1rem;--cta-primary-secondary-min-width:10rem;--cta-tertiary-min-width:4.8125rem;--cta-min-height:2.25rem;--cta-primary-bg:#005eb8;--cta-primary-hover-bg:#004692;--cta-primary-active-bg:#002f6c;--cta-primary-color:#ffffff;--cta-primary-border:0.0625rem solid 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#0060F0;--green-cta-primary-border-radius:4px;--green-cta-primary-inverse-bg:#128842;--green-cta-primary-inverse-color:#ffffff;--green-cta-primary-inverse-hover-color:#ffffff;--green-cta-primary-inverse-hover-bg:#0E6D35;--green-cta-primary-inverse-active-color:#ffffff;--green-cta-primary-inverse-active-bg:#107A3B;--green-cta-primary-inverse-border-radius:4px;--green-cta-primary-active-color:#ffffff;--green-cta-secondary-hover-bg:#ffffff;--green-cta-secondary-color:#128842;--green-cta-secondary-hover-color:#0E6D35;--green-cta-secondary-hover-border:1px solid #0E6D35;--green-cta-secondary-active-color:#107A3B;--green-cta-secondary-active-bg:#ffffff;--green-cta-secondary-active-border:1px solid #107A3B;--green-cta-secondary-border-radius:4px;--green-cta-secondary-border:1px solid #128842;--green-cta-secondary-bg:#ffffff;--green-cta-secondary-inverse-bg:transparent;--green-cta-secondary-inverse-color:#ffffff;--green-cta-secondary-inverse-hover-color:#ffffff;--green-cta-secondary-inverse-hover-bg:#0E6D3580;--green-cta-secondary-inverse-active-bg:#107A3B80;--green-cta-secondary-inverse-active-color:#ffffff;--green-cta-secondary-inverse-border-radius:4px;--green-cta-secondary-inverse-border:1px solid #FFFFFF;--green-cta-tertiary-hover-bg:#006B4214;--green-cta-tertiary-hover-color:#004B26;--green-cta-tertiary-active-color:#006B42;--green-cta-tertiary-active-bg:#004B2614;--green-cta-tertiary-color:#005B33;--green-cta-tertiary-border-radius:4px;--green-cta-tertiary-bg:transparent;--green-cta-tertiary-inverse-bg:transparent;--green-cta-tertiary-inverse-color:#ffffff;--green-cta-tertiary-inverse-hover-color:#ffffff;--green-cta-tertiary-inverse-hover-bg:#0E6D3580;--green-cta-tertiary-inverse-active-bg:#107A3B80;--green-cta-tertiary-inverse-active-color:#ffffff;--link-bg:transparent;--link-color:#005eb8;--link-border-radius:0;--link-text-decoration:underline;--link-outline-color:#101820;--link-outline-size:0.0625rem;--link-outline-style:dashed;--link-hover-color:#004692;--link-brand-bar-color:#101820;--link-brand-bar-select-underline:#0B6EF7 --link-brand-bar-margin-x-y:0.75rem;--icon-color:#565a5d;--icon-hover-color:#31373d;--input-primary-color:#101820;--input-primary-bg:#F1F1F0;--input-primary-inverse-color:#002f6c;--input-primary-inverse-bg:#ffffff;--input-disabled-color:#6e7275;--input-disabled-bg:#8c8e90;--input-min-width:10rem;--input-border-color:2px solid #949494;--input-active-border-color:2px solid #005eb8;--input-active-outline-color:2px solid #005eb8;--input-error-color:#BF2155;--input-error-outline-color:#BF2155;--input-label-margin-bottom:8px;--input-text-color:#717171;--input-label-color:#717171;--structured-text-border-color:#6e7275;--structured-text-border-light-color:#ffffff;--header-bottom-border:0.0625rem solid #C6C4C4;--footer-icon-color:#565a5d;--footer-icon-hover-color:#31373d;--footer-disclosure-color:#565a5d;--footer-social-icon-color:#565a5d;--dropdown-border-color:#0B6EF7;--dropdown-box-shadow:0.125rem 0.375rem 0.25rem rgba(0, 0, 0, 0.2);--dropdown-border:0.3rem solid;--dropdown-bg:#ffffff;--dropdown-default-color:#6e7275;--dropdown-default-weight:400;--dropdown-default-style:italic;--dropdown-padding:0;--dropdown-padding-top:2.5rem;--dropdown-margin-bottom:0;--dropdown-min-width:13.3125rem;--dropdown-max-height:12rem;--dropdown-line-height:1.5rem;--dropdown-link-bg:transparent;--dropdown-menu-border:0.0625rem solid #C6C4C4;--dropdown-item-color:#101820;--dropdown-item-hover-color:#0B6EF7;--dropdown-item-font-size:0.8rem;--dropdown-item-padding:0.75rem 1.5rem;--dropdown-weight:600;--select-dropdown-arrow-color:#005eb8;--select-dropdown-bg-color:transparent;--select-dropdown-color:#005eb8;--select-dropdown-label-color:#041e42;--select-dropdown-label-font-size:1.125rem;--select-dropdown-label-line-height:1.75rem;--select-dropdown-label-margin-bottom:none;--select-dropdown-option-bg-color:#f1f1f0;--select-dropdown-box-shadow:none;--select-dropdown-select-padding:0.375rem 1.75rem 0.375rem 0;--select-dropdown-box-border-bottom:0.063rem dashed #000000;--select-dropdown-option-padding:0.5rem 1.5rem;--select-dropdown-box-border:none;--select-dropdown-box-border-left-radius:none;--select-dropdown-box-border-right-radius:none;--select-dropdown-option-hover-color:#005eb8;--select-dropdown-option-hover-bg:#f1f1f0;--select-dropdown-active-bg-color:#005eb8;--select-dropdown-active-color:#ffffff;--select-dropdown-select-fontsize:1.125rem;--select-dropdown-option-fontsize:1rem;--login-panel-bg:#f5f7f8;--login-box-link:#005eb8;--l3nav-item-max-width:12.5rem;--l3nav-item-margin-right:3rem;--l3nav-item-padding-bottom:0.3125rem;--l3nav-hover-color:#005eb8;--l3-nav-dropdown-menu-bg-color:#F6F6F6;--l3-nav-sticky-border:1px solid #8c8e90;--navigation-side-menu-max-width:21.875rem;--navigation-login-panel-max-width:24.25rem;--overlay-bg:rgba(0, 0, 0, 0.4);--z-index-dropdown:1020;--z-index-skip-to-main:1040;--z-index-side-nav:1030;--z-index-overlay:1000;--z-index-dialog:1080;--banner-bg:#FBF0E5;--banner-icon-color:#D56B01;--alert-bg:#AE0808;--alert-banner-bg-color:#002f6c;--spinner-color:#005eb8;--cross-promo-breaker-vertical-divider-color:0.125rem solid #6e7275;--accordion-drawer-hr-border:1px solid #c1c3c3;--accordion-drawer-hr-opacity:1;--accordion-drawer-icon-color:#005eb8;--accordion-drawer-button-color:#101820;--accordion-drawer-button-color-inverse:#ffffff;--accordion-drawer-hover-color:#e2e4e5;--accordion-drawer-text-hover-color:#005eb8;--accordion-drawer-text-hover-color-inverse:#005eb8;--accordion-drawer-open-text-color:#101820;--promo-breaker-animation-border-color:#ffffff;--promo-breaker-animation-icon-color:#ffffff;--promo-breaker-dot-circle-bg-color:#f4faff;--promo-breaker-play-pause-btn-color:#757575;--dialog-box-shadow:0 0.375rem 0.25rem 0.25rem rgba(0, 0, 0, 0.2);--spotlight-image-text-overlay-bg:rgba(20, 20, 20, 0) 3%,rgba(0, 0, 0, 0.45) 20%;--cross-promotion-single-media-bg:#f5f7f8;--media-block-media-bg:#005eb8;--inline-media-border-radius:1.25rem;--video-control-bar-color:#041E42;--video-play-progress-color:#ffffff;--video-load-progress-color:#002f6c;--video-play-icon-bg:#005eb8;--video-container-min-width:29.0625rem;--video-container-small-min-width:17.5rem;--media-block-text-color-primary:#101820;--media-block-text-color-secondary:#ffffff;--media-block-text-color-neutral:#101820;--media-block-text-color-light:#ffffff;--media-block-text-color-dark:#ffffff;--media-block-link-text-color-primary:#005eb8;--media-block-link-text-color-secondary:#ffffff;--media-block-link-text-color-neutral:#005eb8;--media-block-link-text-color-light:#ffffff;--media-block-link-text-color-dark:#ffffff;--carousal-arrow-btn-primary-border-color:#717171;--solution-finder-divider-border:0.063rem dashed #c6c6c6;--solution-finder-cta-padding-top:2.5rem;--solution-finder-cta-column-width:8.33333%;--solution-finder-arrow-icon-offset:20%;--author-name-color:#041E42;--author-title-color:#63666a;--drop-cap-color:#002f6c;--icon-grey-color:#AAAAAA;--pull-quote-bar-color:#002f6c;--tags-section-divider-color:#d0d0ce;--tags-color:#000000;--tags-bg-color:#F1F1F0;--tags-hover-color:#ffffff;--tags-bg-hover-color:#005EB8;--ccb-tags-dark-theme-color:#041E42;--ccb-tags-light-theme-color:#005EB8;--ccb-author-job-title-color:#d0d0de;--tag-button-outline:0.0625rem dashed #262626;--tag-button-outline-inverse:0.0625rem dashed #ffffff;--pricing-slider-color:#A9431E;--pricing-slider-disabled-color:#717171;--pricing-slider-description-color:#565a5d;--pricing-slider-background-color:#949494;--pricing-slider-focus-color:#8F2C00;--feature-block-brand-bar-color:#005eb8;--feature-block-padding:2rem 0;--feature-block-padding-at-768:1rem 0;--product-tabs-border:1px solid #c1c3c3;--product-tabs-hover-color:#71b8ff33;--product-tabs-focus-color:#002f6c;--product-tabs-vertical-border:3px solid #002f6c;--product-tabs-mobile-vertical-border:2px solid #002f6c;--product-tabs-transparent-border:3px solid transparent;--product-tabs-style-underline-border:3px solid #002f6c;--carousel-slide-border:0.0625rem solid transparent;--carousel-slide-first-child-border:0.0625rem solid transparent;--carousel-slide-first-child-hover-border:0.0625rem solid var(--cta-disabled-bg);--carousel-slide-first-child-box-shadow:0 0 1rem 0.75rem rgba(228, 228, 228, 0.5);--video-carousel-dialog-title-color:#041E42;--video-carousel-dialog-background:rgba(0, 0, 0, 0.5);--video-carousel-dialog-close-icon-color:#ffffff;--video-carousel-play-button-background:#005eb8;--link-list-divider-color:#B4BCC6;--tile-overlay-color:#0000008C;--tile-content-color:#101820;--tile-content-color-inverse:#ffffff;--tile-content-hover-color:#ffffff;--tile-content-hover-color-inverse:#101820;--tile-bg-hover:#005eb8;--tile-bg-hover-inverse:#ffffff;--tile-bg-dynamic:#000000;--video-play-button-background:#005eb8;--breadcrumb-icon-paddingx:1rem;--single-homepage-hero-bg:#005eb8;--classic-hero-mobile-content-bg-color:#ffffff;--flip-card-border:#005eb8 solid 1px;--flip-card-icon-color:#005eb8;--flip-card-details-button:#71B8FF33;--flip-card-details-button-bg:transparent;--flip-card-front-bg:#ffffff;--flip-card-back-bg:#ffffff;--flip-card-theme-color:#101820;--flip-icon-text-color:#005EB8;--flip-icon-inverse-text-color:#ffffff;--flip-card-width-desktop:22.25rem;--flip-card-width-mobile:17.375rem;--flip-card-title-margin-bottom-desktop:1.25rem;--flip-card-title-margin-bottom-mobile:1rem;--flip-card-container-title-padding-bottom-desktop:1.5rem;--flip-card-container-title-padding-bottom-mobile:1.5rem;--flip-card-padding-between-cards:1rem;--flip-card-text-padding:1.25rem;--flip-card-text-padding-mobile:1.25rem;--flip-card-image-height-desktop:6rem;--flip-card-image-width-desktop:6rem;--flip-card-image-height-mobile:6rem;--flip-card-image-width-mobile:6rem;--flip-card-image-padding-top-desktop:2.5rem;--flip-card-image-padding-top-mobile:1.5rem;--flip-card-image-margin-bottom-desktop:2rem;--flip-card-image-margin-bottom-mobile:1.5rem;--flip-card-body-text-color:#565a5d;--flip-card-link-color:#005eb8;--flip-card-link-hover-color:#005eb8;--flip-card-cta-primary-color:#ffffff;--flip-card-cta-primary-bg-color:#0060f0;--flip-card-cta-primary-hover-color:#ffffff;--flip-card-cta-primary-hover-color-bg:#0A4386;--flip-card-cta-secondary-color:#0060f0;--flip-card-cta-secondary-hover-color:#0A4386;--flip-card-cta-secondary-border-color:0.125rem solid #005eb8;--flip-card-cta-tertiary-color:#041E42;--flip-card-cta-tertiary-hover-color:#005eb8;--flip-card-mds-cta-primary-color:#ffffff;--flip-card-mds-cta-primary-color-bg:#0060f0;--flip-card-mds-cta-primary-hover-color:#ffffff;--flip-card-mds-cta-primary-hover-color-bg:#0A4386;--flip-card-mds-cta-secondary-border-color:0.125rem solid #0060f0;--flip-card-mds-cta-secondary-color:#0060f0;--flip-card-mds-cta-hover-secondary-color-bg:#0060F014;--flip-card-mds-cta-hover-tertiary-color-bg:#0060F014;--flip-card-mds-cta-secondary-hover-color:#0A4386;--flip-card-mds-cta-secondary-hover-border-color:0.125rem solid #0A4386;--flip-card-mds-cta-tertiary-color:#0060f0;--flip-card-mds-cta-tertiary-hover-color:#0A4386;--flip-card-cta-ada-outline:0.0625rem dashed #262626;--flip-card-vertical-line-color:#3A2206;--flip-card-title-color:#565a5d;--flip-card-description-color:#565a5d;--flip-card-secondary-text-color:#414042;--expandable-text-icon-color:#005eb8;--expandable-text-items-list-color:#041E42;--expandable-text-items-list-font-size:1rem;--expandable-text-title-color:#041E42;--comparison-card-banner-bg:#ffb81c;--comparison-card-banner-text-color:#101820;--comparison-card-banner-font-size:0.75rem;--comparison-card-banner-font-weight:600;--comparison-card-divider-text-color:#ffffff;--comparison-card-divider-color:#c1c3c3;--comparison-card-divider-circle-bg:#6e7275;--comparison-card-border-radius:8px;--form-input-background:#ffffff;--form-input-label-color:#000000;--form-input-select-color:#000000;--form-button-background:#005eb8;--component-title-color:#101820;--component-description-color:#101820;--component-title-inverse-color:#ffffff;--component-description-inverse-color:#ffffff;--pagination-container-bottom-hr-color:0.063rem solid 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chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Choose a checking account</span></a></li><li role="none"><a href="https://personal.chase.com/personal/first-banking" role="menuitem" data-pt-name="hd_sm_fs_kids" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Debit card for kids</span></a></li></ul></div></li><li role="none" class="sc-1aab84e3-4 hUMvkl"><div role="none" class="sc-1aab84e3-7 gepFDS mds-d-inline mds-mr-6 mds-body-medium mds-pos-relative"><button role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="" data-pt-name="hd_nav_fs_sav" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-link sc-bf508aa2-0 hFjCxU mds-text-left dropdown-label "><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="sc-bf508aa2-1 hFgMLi">Savings & CDs</span></span></button><ul role="menu" class="sc-7f075714-0 sc-bf508aa2-2 fbRFDU dbTKAQ mds-m-0 mds-pos-absolute dropdown-sub-menu mds-left-0"><li role="none"><a href="https://personal.chase.com/personal/savings" role="menuitem" data-pt-name="hd_sm_fs_compsav" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Choose a savings account</span></a></li><li role="none"><a href="/personal/savings/bank-cd" role="menuitem" data-pt-name="hd_sm_fs_cds" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" lang="en" aria-current="false" aria-hidden="false"><span>CDs</span></a></li></ul></div></li><li role="none" class="sc-1aab84e3-4 hUMvkl"><div role="none" class="sc-1aab84e3-7 gepFDS mds-d-inline mds-mr-6 mds-body-medium mds-pos-relative"><button role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="" data-pt-name="hd_nav_fs_card" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-link sc-bf508aa2-0 hFjCxU mds-text-left dropdown-label "><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="sc-bf508aa2-1 hFgMLi">Credit cards</span></span></button><ul role="menu" class="sc-7f075714-0 sc-bf508aa2-2 fbRFDU dbTKAQ mds-m-0 mds-pos-absolute dropdown-sub-menu mds-left-0"><li role="none"><a href="https://creditcards.chase.com/?jp_ltg=chsecate_featured&CELL=6TKV" role="menuitem" data-pt-name="hd_sm_fs_comparecc" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Explore credit cards</span></a></li><li role="none"><hr style="--color:var(--black);--width:3.125rem" class="sc-b8387b0e-0 kYIcVR mds-ml-5 mds-mb-2" aria-hidden="true"/><a href="https://creditcards.chase.com/all-credit-cards?CELL=6TKV" role="menuitem" data-pt-name="hd_sm_fs_personalcc" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Personal credit cards</span></a></li><li role="none"><a href="https://creditcards.chase.com/business-credit-cards?jp_ltg=chsecate_smlbiz&CELL=6TKV" role="menuitem" data-pt-name="hd_sm_fs_businesscc" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Business credit cards</span></a></li><li role="none"><a href="/personal/offers/secureshopping?CELL=6TKV" role="menuitem" data-pt-name="hd_sm_fs_ccoffers" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Sign in for offers</span></a></li></ul></div></li><li role="none" class="sc-1aab84e3-4 hUMvkl"><div role="none" class="sc-1aab84e3-7 gepFDS mds-d-inline mds-mr-6 mds-body-medium mds-pos-relative"><button role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="" data-pt-name="hd_nav_fs_hl" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-link sc-bf508aa2-0 hFjCxU mds-text-left dropdown-label "><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="sc-bf508aa2-1 hFgMLi">Home loans</span></span></button><ul role="menu" class="sc-7f075714-0 sc-bf508aa2-2 fbRFDU dbTKAQ mds-m-0 mds-pos-absolute dropdown-sub-menu mds-left-0"><li role="none"><a href="/personal/mortgage/mortgage-purchase" role="menuitem" data-pt-name="hd_sm_fs_buyhome" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Buy a home</span></a></li><li role="none"><a href="/personal/mortgage/mortgage-refinance" role="menuitem" data-pt-name="hd_sm_fs_mrefin" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Refinance your mortgage</span></a></li><li role="none"><a href="https://secure.chase.com/web/oao/application/retail#/origination;cfgCode=502002;AcctRef=Credit/index/index" role="menuitem" data-pt-name="hd_sm_fs_applymtg" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Apply for a mortgage</span></a></li><li role="none"><hr style="--color:var(--black);--width:3.125rem" class="sc-b8387b0e-0 kYIcVR mds-ml-5 mds-mb-2" aria-hidden="true"/><a href="/personal/mortgage/calculators-resources" role="menuitem" data-pt-name="hd_sm_fs_mtools" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Access calculators and tools</span></a></li><li role="none"><a href="/personal/mortgage/mortgage-rates" role="menuitem" data-pt-name="hd_sm_fs_mrates" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>See current rates</span></a></li><li role="none"><a href="/personal/mortgage/manage-account" role="menuitem" data-pt-name="hd_sm_fs_mngacct" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Manage account</span></a></li><li role="none"><a href="/personal/mortgage/education" role="menuitem" data-pt-name="hd_sm_fs_hb101" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Homebuying 101</span></a></li></ul></div></li><li role="none" class="sc-1aab84e3-4 hUMvkl"><div role="none" class="sc-1aab84e3-7 gepFDS mds-d-inline mds-mr-6 mds-body-medium mds-pos-relative"><button role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="" data-pt-name="hd_nav_fs_auto" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-link sc-bf508aa2-0 hFjCxU mds-text-left dropdown-label "><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="sc-bf508aa2-1 hFgMLi">Auto</span></span></button><ul role="menu" class="sc-7f075714-0 sc-bf508aa2-2 fbRFDU dbTKAQ mds-m-0 mds-pos-absolute dropdown-sub-menu mds-left-0"><li role="none"><a href="https://autofinance.chase.com/auto-finance/auto-loans?offercode=WDXDPXXX09" role="menuitem" data-pt-name="hd_sm_fs_compcl" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Finance a car</span></a></li><li role="none"><a href="https://autopreferred.chase.com/" role="menuitem" data-pt-name="hd_sm_fs_trackcv" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Shop for a car</span></a></li><li role="none"><a href="https://autofinance.chase.com/auto-finance/manage?offercode=WDXDPXXX06" role="menuitem" data-pt-name="hd_sm_fs_buycar" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Manage your car</span></a></li><li role="none"><hr style="--color:var(--black);--width:3.125rem" class="sc-b8387b0e-0 kYIcVR mds-ml-5 mds-mb-2" aria-hidden="true"/><a href="https://secure.chase.com/web/auth/shared#/auto/prequalify" role="menuitem" data-pt-name="hd_sm_fs_prequal-finance" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Prequalify for financing</span></a></li><li role="none"><a href="https://autofinance.chase.com/auto-finance/home?offercode=WDXDPXXX05" role="menuitem" data-pt-name="hd_sm_fs_mngcar" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Explore auto options</span></a></li></ul></div></li><li role="none" class="sc-1aab84e3-4 hUMvkl"><div role="none" class="sc-1aab84e3-7 gepFDS mds-d-inline mds-mr-6 mds-body-medium mds-pos-relative"><button role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="" data-pt-name="hd_nav_fs_investments" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-link sc-bf508aa2-0 hFjCxU mds-text-left dropdown-label "><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="sc-bf508aa2-1 hFgMLi">Investing by J.P. Morgan</span></span></button><ul role="menu" class="sc-7f075714-0 sc-bf508aa2-2 fbRFDU dbTKAQ mds-m-0 mds-pos-absolute dropdown-sub-menu mds-left-0"><li role="none"><a href="/personal/investments" role="menuitem" data-pt-name="hd_sm_fs_invways" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Explore investing</span></a></li><li role="none"><a href="/personal/investments/advisor-services" role="menuitem" data-pt-name="hd_sm_fs_invadv" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Work with our advisors</span></a></li><li role="none"><a href="/personal/investments/online-investing/self-directed" role="menuitem" data-pt-name="hd_sm_fs_onlineinv" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Invest on your own</span></a></li><li role="none"><hr style="--color:var(--black);--width:3.125rem" class="sc-b8387b0e-0 kYIcVR mds-ml-5 mds-mb-2" aria-hidden="true"/><a href="/personal/investments/wealth-plan" role="menuitem" data-pt-name="hd_sm_fs_wealthplan" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Wealth Plan</span></a></li><li role="none"><a href="/personal/investments/retirement" role="menuitem" data-pt-name="hd_sm_fs_retire" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Plan your retirement</span></a></li><li role="none"><a href="/personal/investments/education" role="menuitem" data-pt-name="hd_sm_fs_eduplan" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Education planning</span></a></li><li role="none"><a href="/personal/investments/learning-and-insights" role="menuitem" data-pt-name="hd_sm_fs_jpminv" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Investing insights</span></a></li></ul></div></li><li role="none" class="sc-1aab84e3-4 hUMvkl"><div role="none" class="sc-1aab84e3-7 gepFDS mds-d-inline mds-mr-6 mds-body-medium mds-pos-relative"><button role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="" data-pt-name="hd_nav_fs_resources" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-link sc-bf508aa2-0 hFjCxU mds-text-left dropdown-label "><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="sc-bf508aa2-1 hFgMLi">Education & goals</span></span></button><ul role="menu" class="sc-7f075714-0 sc-bf508aa2-2 fbRFDU dbTKAQ mds-m-0 mds-pos-absolute dropdown-sub-menu mds-left-0"><li role="none"><a href="/personal/education" role="menuitem" data-pt-name="hd_sm_fs_educenter" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Education center</span></a></li><li role="none"><a href="/personal/credit-cards/free-credit-score" role="menuitem" data-pt-name="hd_sm_fs_creditscore" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Free credit score</span></a></li><li role="none"><a href="/personal/financial-goals" role="menuitem" data-pt-name="hd_sm_fs_fincgoals" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" aria-current="false" aria-hidden="false"><span>Financial goals</span></a></li></ul></div></li><li role="none" class="sc-1aab84e3-4 hUMvkl"><div role="none" class="sc-1aab84e3-7 gepFDS mds-d-inline mds-mr-6 mds-body-medium mds-pos-relative"><button role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="" data-pt-name="hd_nav_fs_travel" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-link sc-bf508aa2-0 hFjCxU mds-text-left dropdown-label "><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="sc-bf508aa2-1 hFgMLi">Travel</span></span></button><ul role="menu" class="sc-7f075714-0 sc-bf508aa2-2 fbRFDU dbTKAQ mds-m-0 mds-pos-absolute dropdown-sub-menu mds-left-0"><li role="none"><a href="/travel" role="menuitem" data-pt-name="hd_sm_fs_travel" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-nowrap" lang="en" aria-current="false" aria-hidden="false"><span>Travel</span></a></li></ul></div></li></ul></nav></div></div></div></div></div></header><div></div><main id="main" class="sc-6c012ee5-0 daVLGs mds-pb-5"><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="spot-scams-hero" tabindex="-1"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-3 dduXkv gayENa"><div class="mds-fd-row mds-d-flex mds-fw-wrap"><div class="mds-px-4 mds-px-at-768-0 mds-pl-at-768-4 mds-col-12 mds-col-at-768-6 mds-col-at-1200-7 mds-d-flex mds-fd-column mds-jc-center mds-px-0 mds-pt-5 mds-pt-at-768-0"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 imeuwk sc-dc373d12-0 dsfeFV mds-pb-4"><h1><span class="mds-body-large">SECURITY CENTER<br> </span><br> <span class="mds-title-xlarge-heavier">How to spot fraud and scams</span></h1> </div></div><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 bEkzPa sc-dc373d12-0 dsfeFV mds-pt-2 mds-pt-at-768-3"><p>Scammers may be sophisticated, but working together, we can help stay ahead of them.</p> </div></div></div><div class="sc-dc373d12-3 dtIcAV mds-d-flex mds-col-12 mds-col-at-768-6 mds-col-at-1200-5 mds-px-0"><img src="/content/dam/chase-ux/media-block-v2/digital/resources/privacy-security/hero/spot-scams-hero.jpg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE mds-d-flex mds-as-flex-start"/></div></div></div></div></div></div></div></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0 sc-123a63d5-0 KGRaP"></div></div></div></div><div class="mds-pos-relative"><div style="opacity:0"><div id="l3Nav" data-feature="l3nav" class="sc-184d1a2e-6 heIHlV"><div class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-4 dduXkv iPmVBm"><nav aria-label="categories" class="mds-d-flex mds-fd-row w-100 mds-jc-center"><ul class="sc-7f075714-0 sc-184d1a2e-12 fbRFDU mds-d-flex mds-m-0 mds-y-5 mds-pt-5 mds-pb-4 mds-px-0"><li class="sc-184d1a2e-0 jhVqpm mds-d-flex mds-mt-at-992-0 mds-ai-center"><a href="/digital/resources/privacy-security" data-pt-name="security_lnk_l3_home" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-184d1a2e-1 fvNrbk mds-body-large mds-text-center" aria-current="false" aria-hidden="false">Security Center home</a></li><li class="sc-184d1a2e-0 jhVqpm mds-d-flex mds-mt-at-992-0 mds-ai-center"><a href="/digital/resources/privacy-security/security/how-we-protect-you" data-pt-name="security_lnk_l3_we-protect" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-184d1a2e-1 fvNrbk mds-body-large mds-text-center" aria-current="false" aria-hidden="false">How we protect you</a></li><li class="sc-184d1a2e-0 jhVqpm mds-d-flex mds-mt-at-992-0 mds-ai-center"><a href="/digital/resources/privacy-security/security/how-you-can-protect" data-pt-name="security_lnk_l3_you-protect" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-184d1a2e-1 fvNrbk mds-body-large mds-text-center" aria-current="false" aria-hidden="false">What you can do</a></li><li class="sc-184d1a2e-0 jhVqpm mds-d-flex mds-mt-at-992-0 mds-ai-center"><a href="/digital/resources/privacy-security/financial-abuse" data-pt-name="security_lnk_l3_abuse" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-184d1a2e-1 fvNrbk mds-body-large mds-text-center" aria-current="false" aria-hidden="false">Help safeguard seniors</a></li><li class="sc-184d1a2e-0 jhVqpm mds-d-flex mds-mt-at-992-0 mds-ai-center"><a href="/digital/resources/privacy-security/security/how-to-spot-scams" data-pt-name="security_lnk_l3_spot-scams" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-184d1a2e-1 fvNrbk mds-body-large mds-text-center" aria-current="false" aria-hidden="false">Spot scams</a></li><li class="sc-184d1a2e-0 jhVqpm mds-d-flex mds-mt-at-992-0 mds-ai-center"><a href="/digital/resources/privacy-security/security/use-zelle-safely" data-pt-name="security_lnk_l3_use-zelle" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-184d1a2e-1 fvNrbk mds-body-large mds-text-center" aria-current="false" aria-hidden="false">How to use Zelle® safely</a></li><li class="sc-184d1a2e-0 jhVqpm mds-d-flex mds-mt-at-992-0 mds-ai-center"><a href="/digital/resources/privacy-security/security/cybersecurity" data-pt-name="security_lnk_l3_cyber" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-184d1a2e-1 fvNrbk mds-body-large mds-text-center" aria-current="false" aria-hidden="false">Online do’s & don’ts</a></li><li class="sc-184d1a2e-0 jhVqpm mds-d-flex mds-mt-at-992-0 mds-ai-center"><a href="/content/chase-ux/en/digital/resources/privacy-security/privacy/online-privacy-policy" data-pt-name="security_lnk_l3_privacy" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-184d1a2e-1 fvNrbk mds-body-large mds-text-center" aria-current="false" aria-hidden="false">Privacy</a></li><li class="sc-184d1a2e-0 jhVqpm mds-d-flex mds-mt-at-992-0 mds-ai-center"><a href="/digital/resources/privacy-security/security/report-fraud" data-pt-name="security_lnk_l3_fraud" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-184d1a2e-1 fvNrbk mds-body-large mds-text-center mds-mr-0" aria-current="false" aria-hidden="false">Report fraud</a></li></ul></nav></div></div></div></div></div><div id="l3NavMobile" data-feature="l3nav" class="sc-184d1a2e-7 ituKZE"><div class="sc-184d1a2e-5 iiJosb"><div class="sc-184d1a2e-9 dyKVbZ mds-container"><div class="sc-184d1a2e-10 mds-row"><div class="sc-184d1a2e-11 mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-4 dduXkv iPmVBm"><div class="sc-184d1a2e-4"><div class="sc-184d1a2e-2 kJkpyb"><div role="none" class="mds-pos-relative"><button role="button" aria-haspopup="true" aria-expanded="false" aria-label="categories Select" class="btn-no-styles btn-not-inverse btn-content-driven sc-bf508aa2-0 hFjCxU mds-text-left dropdown-label w-100 mds-p-4 mds-d-flex default-nav-selection"><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="sc-bf508aa2-1 hFgMLi">Select</span><span class="sc-bf508aa2-3 fVCqpk mds-va-middle mds-pos-absolute"><i class="sc-b5964c44-0 bHWtvH mds-chase-icons mds-pe-none ico_chevron_down" aria-hidden="true"></i></span></span></button><ul role="menu" class="sc-7f075714-0 sc-bf508aa2-2 fbRFDU dbTKAQ mds-m-0 mds-pos-absolute dropdown-sub-menu mds-left-0 w-100"><li role="none"><a href="/digital/resources/privacy-security" role="menuitem" data-pt-name="security_lnk_l3_home" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-wrap" aria-current="false" aria-hidden="false"><span>Security Center home</span></a></li><li role="none"><a href="/digital/resources/privacy-security/security/how-we-protect-you" role="menuitem" data-pt-name="security_lnk_l3_we-protect" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-wrap" aria-current="false" aria-hidden="false"><span>How we protect you</span></a></li><li role="none"><a href="/digital/resources/privacy-security/security/how-you-can-protect" role="menuitem" data-pt-name="security_lnk_l3_you-protect" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-wrap" aria-current="false" aria-hidden="false"><span>What you can do</span></a></li><li role="none"><a href="/digital/resources/privacy-security/financial-abuse" role="menuitem" data-pt-name="security_lnk_l3_abuse" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-wrap" aria-current="false" aria-hidden="false"><span>Help safeguard seniors</span></a></li><li role="none"><a href="/digital/resources/privacy-security/security/how-to-spot-scams" role="menuitem" data-pt-name="security_lnk_l3_spot-scams" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-wrap" aria-current="false" aria-hidden="false"><span>Spot scams</span></a></li><li role="none"><a href="/digital/resources/privacy-security/security/use-zelle-safely" role="menuitem" data-pt-name="security_lnk_l3_use-zelle" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-wrap" aria-current="false" aria-hidden="false"><span>How to use Zelle® safely</span></a></li><li role="none"><a href="/digital/resources/privacy-security/security/cybersecurity" role="menuitem" data-pt-name="security_lnk_l3_cyber" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-wrap" aria-current="false" aria-hidden="false"><span>Online do’s & don’ts</span></a></li><li role="none"><a href="/content/chase-ux/en/digital/resources/privacy-security/privacy/online-privacy-policy" role="menuitem" data-pt-name="security_lnk_l3_privacy" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-wrap" aria-current="false" aria-hidden="false"><span>Privacy</span></a></li><li role="none"><a href="/digital/resources/privacy-security/security/report-fraud" role="menuitem" data-pt-name="security_lnk_l3_fraud" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link sc-bf508aa2-4 feTsoM mds-d-block mds-text-wrap" aria-current="false" aria-hidden="false"><span>Report fraud</span></a></li></ul></div></div></div></div></div></div></div></div></div></div><div role="alert" class="sc-c7ab741f-0 kjiTzu mds-pos-absolute mds-top-50 mds-left-50"><span class="sc-5ed86311-0 gbpywr accessible-text"> <!-- -->Loading</span></div></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0 sc-123a63d5-0 iPidns"></div></div></div></div><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-jc-center mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><h2 style="text-align: center;"><span class="mds-title-xlarge-heavier"> Know what’s happening: Scammers are getting more resourceful and convincing every day</span></h2> </div></div></div></div></div></div></div></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0 sc-123a63d5-0 kKSkMM"></div></div></div></div><div class="mds-d-none mds-d-at-768-initial"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-container"><div class="mds-pt-4 mds-no-gutters mds-row"><div class="mds-col-12"><ul class="sc-d85ababd-0 cnvmiE mds-d-flex" tabindex="-1" role="tablist"><li id="socialmediamarketplace" style="width:16.666666666666668%" class="mds-d-flex" role="presentation"><button tabindex="0" aria-controls="0" id="tab-Social media marketplace scam" role="tab" aria-selected="true" data-pt-name="tab3" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-link sc-54f8d1fd-0 ixvkRB w-100 h-100 mds-pos-relative mds-ai-center mds-d-flex mds-jc-center"><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="mds-ai-center mds-d-flex mds-fd-column"></span>Social media marketplace scam</span></button><div class="sc-54f8d1fd-1 keABkh"></div></li><li id="homeservices" style="width:16.666666666666668%" class="mds-d-flex" role="presentation"><button tabindex="-1" aria-controls="1" id="tab-Home services" role="tab" aria-selected="false" data-pt-name="tab9" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-link sc-54f8d1fd-0 eRukEh w-100 h-100 mds-pos-relative mds-ai-center mds-d-flex mds-jc-center"><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="mds-ai-center mds-d-flex mds-fd-column"></span>Home services</span></button><div class="sc-54f8d1fd-1 keABkh"></div></li><li id="knowncompany" style="width:16.666666666666668%" class="mds-d-flex" role="presentation"><button tabindex="-1" aria-controls="2" id="tab-Company Impersonation scams" role="tab" aria-selected="false" data-pt-name="tab5" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-link sc-54f8d1fd-0 eRukEh w-100 h-100 mds-pos-relative mds-ai-center mds-d-flex mds-jc-center"><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="mds-ai-center mds-d-flex mds-fd-column"></span>Company Impersonation scams</span></button><div class="sc-54f8d1fd-1 keABkh"></div></li><li id="fakelisting" style="width:16.666666666666668%" class="mds-d-flex" role="presentation"><button tabindex="-1" aria-controls="3" id="tab-Fake listings & property rental scams" role="tab" aria-selected="false" data-pt-name="tab4" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-link sc-54f8d1fd-0 eRukEh w-100 h-100 mds-pos-relative mds-ai-center mds-d-flex mds-jc-center"><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="mds-ai-center mds-d-flex mds-fd-column"></span>Fake listings & property rental scams</span></button><div class="sc-54f8d1fd-1 keABkh"></div></li><li id="lawenforcement" style="width:16.666666666666668%" class="mds-d-flex" role="presentation"><button tabindex="-1" aria-controls="4" id="tab-Police & government scams" role="tab" aria-selected="false" data-pt-name="tab2" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-link sc-54f8d1fd-0 eRukEh w-100 h-100 mds-pos-relative mds-ai-center mds-d-flex mds-jc-center"><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="mds-ai-center mds-d-flex mds-fd-column"></span>Police & government scams</span></button><div class="sc-54f8d1fd-1 keABkh"></div></li><li id="pets" style="width:16.666666666666668%" class="mds-d-flex" role="presentation"><button tabindex="-1" aria-controls="5" id="tab-Pets" role="tab" aria-selected="false" data-pt-name="tab10" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-link sc-54f8d1fd-0 eRukEh w-100 h-100 mds-pos-relative mds-ai-center mds-d-flex mds-jc-center"><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="mds-ai-center mds-d-flex mds-fd-column"></span>Pets</span></button><div class="sc-54f8d1fd-1 keABkh"></div></li></ul></div></div></div></div><div class="mds-container"><div class="mds-pt-4 mds-no-gutters mds-row"><div class="mds-col-12"><section><section aria-labelledby="tab-Social media marketplace scam" aria-hidden="false"><div id="0" class="mds-d-block"><div class="sc-d85ababd-2 fxaPni"><div><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-4 dduXkv iPmVBm sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-jc-center mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><p> </p> <h2 style="text-align: center;"><span class="mds-title-xlarge">The 'great sale on your favorite brand' scam</span></h2> <p> </p> <p style="text-align: center;">Scammers create ads on social media offering merchandise at great prices and set up bogus websites that all look exactly like genuine retailers. They’ll collect personal information or ask you to pay with a digital payment platform like Zelle<sup>®</sup><span class="disclosure" data-disclosure-url="/content/dam/chaseux-fragments/en/chase-footnotes-and-disclosures/personal/cpc/zelle/_jcr_content/module/disclosurecontainer.html?wcmmode=disabled"></span> when you go to “check out”.</p> <p> </p> </div></div></div></div></div></div></div></div></div><div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="social-media-market-text" tabindex="-1"><div data-feature="structured-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-row mds-no-gutters"><div class="mds-col-12"><div class="sc-c9b9aa1-7 LVhjx"></div></div></div><div class="mds-jc-center mds-pb-6 mds-row mds-no-gutters"><div class="mds-col-12"><div class="mds-row mds-no-gutters"><div class="mds-col-12 mds-col-at-992-6"><div class="mds-row mds-no-gutters"><div class="mds-col"><div class="sc-c9b9aa1-2 cCIKpA"><div class="sc-72d22960-0 ftvATe"><h3><span class="mds-title-xlarge-heavier">How it can happen:</span></h3> </div></div><div class="sc-c9b9aa1-6 gAUGWN"><div class="sc-c9b9aa1-5 ctgGZQ"><picture class="sc-45f8bb12-0 iIifbk"><source srcSet="/content/dam/chase-ux/structured-text/personal/privacy-security/social-media-market-scams.jpg" media=""/><img src="/content/dam/chase-ux/structured-text/personal/privacy-security/social-media-market-scams.jpg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE mds-va-bottom w-100"/></picture></div></div></div></div></div><div class="mds-col-12 mds-col-at-992-6"><div class="mds-px-4 mds-px-at-768-5 mds-row mds-no-gutters"><div class="sc-c9b9aa1-0 gOBcAT mds-pl-5"><div class="sc-72d22960-0 ftvATe"><p>I was scrolling on social and saw a sale ad for one of my favorite brands. It looked just like other ads I’d bought from before. The discount was really good, so I clicked on it and went to what looked exactly like their website, even with the free shipping headline.</p> <p> </p> <p>When I went to check out, I thought it was odd I couldn’t find a place for my credit card, just options for digital payment platforms like Zelle<sup>®</sup>. But I thought no big deal and paid with Zelle<sup>®</sup>. I got suspicious when I didn’t get a confirmation email right away like I usually do. I waited about three weeks, but the merchandise never showed up. I tried to put in a claim for fraud with my bank, but I was told there’s no way to get my money back.</p> <p> </p> <h4>Help protect yourself</h4> <p> </p> <p>Always type in a company’s website address yourself to see if special sales or promo codes are listed there. If not, the ad you’re seeing and the website it’s taking you to are likely a scam. <strong>Where possible use your credit or debit card which offers protection features that may not be there if you pay by other means.</strong></p> </div><div class="sc-c9b9aa1-3 wGpXa"></div></div></div><div class="mds-pr-0 mds-row mds-no-gutters"></div></div></div></div></div></div></div></div></div></div></div></div></div></section><section aria-labelledby="tab-Home services" aria-hidden="true"><div id="1" class="mds-d-none"><div class="sc-d85ababd-2 fxaPni"><div><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-4 dduXkv iPmVBm sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-jc-center mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><p> </p> <h2 style="text-align: center;"><span class="mds-title-xlarge">Watch out for social media ads for household services</span></h2> <p> </p> <p style="text-align: center;">Scammers advertise services like house cleaning, home repairs or installations at low prices on social media marketplaces. But when you book, they ask for a deposit using a payment app like Zelle<sup>®</sup> or a wire transfer. Then they never turn up and disappear with your money.</p> <p> </p> </div></div></div></div></div></div></div></div></div><div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="home-services" tabindex="-1"><div data-feature="structured-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-row mds-no-gutters"><div class="mds-col-12"><div class="sc-c9b9aa1-7 LVhjx"></div></div></div><div class="mds-jc-center mds-pb-6 mds-row mds-no-gutters"><div class="mds-col-12"><div class="mds-row mds-no-gutters"><div class="mds-col-12 mds-col-at-992-6"><div class="mds-row mds-no-gutters"><div class="mds-col"><div class="sc-c9b9aa1-2 cCIKpA"><div class="sc-72d22960-0 ftvATe"><h3><span class="mds-title-xlarge-heavier">How it can happen:</span></h3> </div></div><div class="sc-c9b9aa1-6 gAUGWN"><div class="sc-c9b9aa1-5 ctgGZQ"><picture class="sc-45f8bb12-0 iIifbk"><source srcSet="/content/dam/chase-ux/structured-text/personal/privacy-security/home-services-scams.jpg" media=""/><img src="/content/dam/chase-ux/structured-text/personal/privacy-security/home-services-scams.jpg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE mds-va-bottom w-100"/></picture></div></div></div></div></div><div class="mds-col-12 mds-col-at-992-6"><div class="mds-px-4 mds-px-at-768-5 mds-row mds-no-gutters"><div class="sc-c9b9aa1-0 gOBcAT mds-pl-5"><div class="sc-72d22960-0 ftvATe"><h4>Social media ads</h4> <p>I’d been looking for a house cleaner when an ad appeared in my social feed for a cleaning company with a really good offer for first-time customers. I clicked on the ad and it took me to a professional looking website with good reviews and the cleaner's contact information. I reached out to the cleaner and they had a special discount if I wired them a deposit for the first six cleanings, which I did. But no one turned up and the company never responded to my complaint. I wired the money so the cleaner had received the money right away. Then they just disappeared and I couldn't get my money back.</p> <p> </p> <h4>Social media marketplaces</h4> <p>I needed a new boiler and saw a plumber advertising their services on a social media marketplace. When I clicked the link, it opened messenger and we texted back and forth about prices and some questions about the job. The plumber was very responsive and seemed to know his stuff. We agreed on a price so he booked me a time and date for the install. It was a big job so I wasn’t surprised he asked for half up front. He gave me his Zelle<sup>®</sup> info and I sent the deposit. A few days later I tried to confirm the appointment and got no response. I never heard from them again and no one turned up. I sent the money with Zelle<sup>®</sup> so he received the money right away. Then he disappeared, so I couldn’t get my money back.</p> <p> </p> <h4>Help protect yourself</h4> <ul> <li>Before you book any household job, read the reviews, check references and meet them in person.</li> <li>Get multiple written estimates from different companies and only hire licensed contractors. </li> <li>Never pay a deposit using a payment app like Zelle<sup>® </sup>or a wire transfer. Both are like giving someone cash. Once you send the money, it’s unlikely you’ll be able to get it back.</li> </ul> </div><div class="sc-c9b9aa1-3 wGpXa"></div></div></div><div class="mds-pr-0 mds-row mds-no-gutters"></div></div></div></div></div></div></div></div></div></div></div></div></div></section><section aria-labelledby="tab-Company Impersonation scams" aria-hidden="true"><div id="2" class="mds-d-none"><div class="sc-d85ababd-2 fxaPni"><div><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-4 dduXkv iPmVBm sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-jc-center mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><p> </p> <h2 style="text-align: center;"><b><span class="mds-title-xlarge">Watch out for scammers impersonating banks and companies you trust</span></b></h2> <p> </p> <p style="text-align: center;">Scammers pretend to be from a company you know and trust, even having the company’s number appear on your caller ID. They contact you about a ‘problem’, such as fraud on your account that must be resolved immediately in order to protect you. They often trick you into making transfers or sending money as they instruct you on how to “fix” the problem.</p> <p> </p> </div></div></div></div></div></div></div></div></div><div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="known-company-text" tabindex="-1"><div data-feature="structured-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-row mds-no-gutters"><div class="mds-col-12"><div class="sc-c9b9aa1-7 LVhjx"></div></div></div><div class="mds-jc-center mds-pb-6 mds-row mds-no-gutters"><div class="mds-col-12"><div class="mds-row mds-no-gutters"><div class="mds-col-12 mds-col-at-992-6"><div class="mds-row mds-no-gutters"><div class="mds-col"><div class="sc-c9b9aa1-2 cCIKpA"><div class="sc-72d22960-0 ftvATe"><h3><span class="mds-title-xlarge-heavier">How it can happen:</span></h3> </div></div><div class="sc-c9b9aa1-6 gAUGWN"><div class="sc-c9b9aa1-5 ctgGZQ"><picture class="sc-45f8bb12-0 iIifbk"><source srcSet="/content/dam/chase-ux/structured-text/personal/privacy-security/known-company-scams.jpg" media=""/><img src="/content/dam/chase-ux/structured-text/personal/privacy-security/known-company-scams.jpg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE mds-va-bottom w-100"/></picture></div></div></div></div></div><div class="mds-col-12 mds-col-at-992-6"><div class="mds-px-4 mds-px-at-768-5 mds-row mds-no-gutters"><div class="sc-c9b9aa1-0 gOBcAT mds-pl-5"><div class="sc-72d22960-0 ftvATe"><p>I received a call from a woman who said she was a Chase representative. She said scammers had targeted my account and that I needed to send the money to a different account number immediately so that the scammer couldn’t take what was left. She was very professional and seemed to know everything about the bank. I asked her for her phone number, and it matched the one on the back of my debit card. I had no doubt I was talking to a Chase employee. So, I made the transfer to the account number she gave me, and she immediately hung up. I was horrified. My balance was zero.</p> <p> </p> <p>I’m really tech savvy so I was one of those people who thought this would never happen to me. But she was so convincing and so nice. I really believed she was trying to help me keep my savings from being stolen.</p> <p> </p> <h4>Help protect yourself</h4> <p> </p> <p><strong>Always be suspicious of legitimate looking or sounding calls, texts or emails from companies saying there’s a problem with your account or anyone asking for personal information to confirm who you are.</strong> Hang up and don’t click links in texts or emails or call any phone numbers you are given. Instead, find the company’s contact information on their website and call the number listed there to ask if there’s a problem with your account. To reach Chase, call the number on the back of your card or on the account statement.</p> </div><div class="sc-c9b9aa1-3 wGpXa"></div></div></div><div class="mds-pr-0 mds-row mds-no-gutters"></div></div></div></div></div></div></div></div></div></div></div></div></div></section><section aria-labelledby="tab-Fake listings & property rental scams" aria-hidden="true"><div id="3" class="mds-d-none"><div class="sc-d85ababd-2 fxaPni"><div><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-4 dduXkv iPmVBm sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-jc-center mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><p> </p> <h2 style="text-align: center;"><span class="mds-title-xlarge">Watch out for vacation rental and real estate scams</span></h2> <p> </p> <p style="text-align: center;">Scammers are posing as real estate agents and posting fake listings on vacation sites, looking to sell or rent a home that doesn’t exist. They’ll often pressure you into sending a ‘deposit’ to hold the property, saying there’s a lot of demand for it.</p> <p> </p> </div></div></div></div></div></div></div></div></div><div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="fake-listings-text" tabindex="-1"><div data-feature="structured-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-row mds-no-gutters"><div class="mds-col-12"><div class="sc-c9b9aa1-7 LVhjx"></div></div></div><div class="mds-jc-center mds-pb-6 mds-row mds-no-gutters"><div class="mds-col-12"><div class="mds-row mds-no-gutters"><div class="mds-col-12 mds-col-at-992-6"><div class="mds-row mds-no-gutters"><div class="mds-col"><div class="sc-c9b9aa1-2 cCIKpA"><div class="sc-72d22960-0 ftvATe"><h3><span class="mds-title-xlarge-heavier">How it can happen:</span></h3> </div></div><div class="sc-c9b9aa1-6 gAUGWN"><div class="sc-c9b9aa1-5 ctgGZQ"><picture class="sc-45f8bb12-0 iIifbk"><source srcSet="/content/dam/chase-ux/structured-text/personal/privacy-security/fake-listings-scams.jpg" media=""/><img src="/content/dam/chase-ux/structured-text/personal/privacy-security/fake-listings-scams.jpg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE mds-va-bottom w-100"/></picture></div></div></div></div></div><div class="mds-col-12 mds-col-at-992-6"><div class="mds-px-4 mds-px-at-768-5 mds-row mds-no-gutters"><div class="sc-c9b9aa1-0 gOBcAT mds-pl-5"><div class="sc-72d22960-0 ftvATe"><p>We’re a group on a tight budget, but we decide to splurge a bit. We found a great house on a major vacation rental website and emailed through the website. A man called us from his cell and was really nice. Since we were a group, he even said we could each pay our share of the deposit using Zelle<sup>®</sup> or a digital payment app. So, we each sent our share for the deposit, and later our shares for the balance.</p> <p> </p> <p>As the trip date got closer, we called the guy to make sure everything was all set, but couldn’t get a hold of him. We emailed through the vacation rental but the guy who responded said he didn’t have our reservation and he had a different phone number. I called him in a panic, and he said he was the legitimate owner but that someone had copied his listing, right down to the exact wording. The legitimate owner said he’d reported the fake listing several times, but it still wasn’t taken down. We contacted the vacation rental website, but they said since we hadn’t paid through the site, their guarantee against fake listings did not apply.</p> <p> </p> <h4>Help protect yourself</h4> <p> </p> <p>Most major property rental sites offer fraud guarantees, but only if you pay and communicate with the owners through the site. <strong>Try to see properties in person and avoid sending deposits through wire transfers or digital payments like Zelle<sup>®</sup> since that’s like sending cash and once you send it you may not be able to get it back.</strong></p> </div><div class="sc-c9b9aa1-3 wGpXa"></div></div></div><div class="mds-pr-0 mds-row mds-no-gutters"></div></div></div></div></div></div></div></div></div></div></div></div></div></section><section aria-labelledby="tab-Police & government scams" aria-hidden="true"><div id="4" class="mds-d-none"><div class="sc-d85ababd-2 fxaPni"><div><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-4 dduXkv iPmVBm sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-jc-center mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><p> </p> <h2 style="text-align: center;"><span class="mds-title-xlarge">Watch out for fake cops and bogus official scams</span></h2> <p> </p> <p style="text-align: center;">Scammers impersonate officials like the police, IRS, immigration, or Social Security. They often use some of your personal information to make it seem even more authentic. Then they try to scare or intimidate you into sending money.</p> <p> </p> </div></div></div></div></div></div></div></div></div><div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="police-government-text" tabindex="-1"><div data-feature="structured-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-row mds-no-gutters"><div class="mds-col-12"><div class="sc-c9b9aa1-7 LVhjx"></div></div></div><div class="mds-jc-center mds-pb-6 mds-row mds-no-gutters"><div class="mds-col-12"><div class="mds-row mds-no-gutters"><div class="mds-col-12 mds-col-at-992-6"><div class="mds-row mds-no-gutters"><div class="mds-col"><div class="sc-c9b9aa1-2 cCIKpA"><div class="sc-72d22960-0 ftvATe"><h3><span class="mds-title-xlarge-heavier">How it can happen:</span></h3> </div></div><div class="sc-c9b9aa1-6 gAUGWN"><div class="sc-c9b9aa1-5 ctgGZQ"><picture class="sc-45f8bb12-0 iIifbk"><source srcSet="/content/dam/chase-ux/structured-text/personal/privacy-security/police-government-scams.jpg" media=""/><img src="/content/dam/chase-ux/structured-text/personal/privacy-security/police-government-scams.jpg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE mds-va-bottom w-100"/></picture></div></div></div></div></div><div class="mds-col-12 mds-col-at-992-6"><div class="mds-px-4 mds-px-at-768-5 mds-row mds-no-gutters"><div class="sc-c9b9aa1-0 gOBcAT mds-pl-5"><div class="sc-72d22960-0 ftvATe"><p>My phone’s caller ID said it was the sheriff’s office. The woman said I’d missed my grand jury date and that there was a warrant out for my arrest.</p> <p> </p> <p>She gave me a judge’s name, which my husband looked up and he was a real federal judge at the address she gave. The woman said I could pay a fine and meet with the judge or be booked at the detention center. She said if I didn’t comply, I could be arrested if I was pulled over for any traffic violation, no matter how minor.</p> <p> </p> <p>I was so worried. Threatening calls from the sheriff’s office kept coming. It was overwhelming, because of the personal stuff they knew about me and the things they said that were going to happen to me if I didn’t take care of it right away. I paid $1,500 thinking things would be settled. But they kept calling with more stories of why more money was needed. When my husband called the number they’d given us to confirm the appointment with the judge, there was no record of any appointment. That’s when we knew it was a scam. We lost a total of $5,000.</p> <p> </p> <h4>Help protect yourself</h4> <p> </p> <p>Scammers can be very effective at sounding official and convincing you something bad has happened. Often, multiple scammers work together to make a story sound more real. <strong>Never trust a law enforcement, government, utility company, bank or others that contact you out of the blue, especially if they threaten you.</strong> Hang up and find a number for the organization yourself on their website and call them directly.</p> </div><div class="sc-c9b9aa1-3 wGpXa"></div></div></div><div class="mds-pr-0 mds-row mds-no-gutters"></div></div></div></div></div></div></div></div></div></div></div></div></div></section><section aria-labelledby="tab-Pets" aria-hidden="true"><div id="5" class="mds-d-none"><div class="sc-d85ababd-2 fxaPni"><div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="pets-text" tabindex="-1"><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-4 dduXkv iPmVBm sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-jc-center mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><p> </p> <h2 style="text-align: center;"><span class="mds-title-xlarge">Watch out for irresistible cuteness</span></h2> <p> </p> <p style="text-align: center;">Scammers advertise adorable looking pets for sale that don’t exist. They often instill a sense of urgency by asking you to pay a deposit to secure the animal before someone else does. But then they either disappear or keep asking you for more money to “cover new costs.”</p> <p> </p> </div></div></div></div></div></div></div></div></div></div><div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="pets-structured-text" tabindex="-1"><div data-feature="structured-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-row mds-no-gutters"><div class="mds-col-12"><div class="sc-c9b9aa1-7 LVhjx"></div></div></div><div class="mds-jc-center mds-pb-6 mds-row mds-no-gutters"><div class="mds-col-12"><div class="mds-row mds-no-gutters"><div class="mds-col-12 mds-col-at-992-6"><div class="mds-row mds-no-gutters"><div class="mds-col"><div class="sc-c9b9aa1-2 cCIKpA"><div class="sc-72d22960-0 ftvATe"><h3><span class="mds-title-xlarge-heavier">How it can happen:</span></h3> </div></div><div class="sc-c9b9aa1-6 gAUGWN"><div class="sc-c9b9aa1-5 ctgGZQ"><picture class="sc-45f8bb12-0 iIifbk"><source srcSet="/content/dam/chase-ux/structured-text/personal/privacy-security/pets-scams.jpg" media=""/><img src="/content/dam/chase-ux/structured-text/personal/privacy-security/pets-scams.jpg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE mds-va-bottom w-100"/></picture></div></div></div></div></div><div class="mds-col-12 mds-col-at-992-6"><div class="mds-px-4 mds-px-at-768-5 mds-row mds-no-gutters"><div class="sc-c9b9aa1-0 gOBcAT mds-pl-5"><div class="sc-72d22960-0 ftvATe"><p>After our elderly dog passed away, my husband’s health deteriorated as he lost his cuddle buddy. So, I decided to surprise him with a new puppy. I found the perfect little dog online and contacted the "breeder." They told me the puppy would be available in a few weeks, but they could reserve her for me with a small deposit. I paid it happily and relaxed.</p> <p> </p> <p>But then things got complicated. First the "breeder" got in touch to say there was a problem with the payment and I needed to send another deposit. A day later there was a quarantine fee. Then a permit fee. I thought it was normal, so I went out and bought dog food and toys in preparation. But when the seller wanted another payment I complained, only to be threatened with a lawsuit for "puppy abandonment." </p> <p> </p> <p>At that point I called the police to be told there was no such law, the so-called breeder was really a criminal, and I couldn’t get my money back.</p> <p> </p> <h4>Help protect yourself</h4> <ul> <li>Do your homework—research the breeder and their reviews.</li> <li>Don’t send any payments or share personal information until you’ve seen the pet in person first.</li> </ul> </div><div class="sc-c9b9aa1-3 wGpXa"></div></div></div><div class="mds-pr-0 mds-row mds-no-gutters"></div></div></div></div></div></div></div></div></div></div></div></div></div></section></section></div></div></div><div class="mds-container"><hr/></div></div><div class="sc-de50701d-1 da-dNgt"></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0 sc-123a63d5-0 KGRaP"></div></div></div></div><div class="mds-d-none mds-d-at-768-initial"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-container"><div class="mds-pt-4 mds-no-gutters mds-row"><div class="mds-col-12"><ul class="sc-d85ababd-0 cnvmiE mds-d-flex" tabindex="-1" role="tablist"><li id="techsupport" style="width:20%" class="mds-d-flex" role="presentation"><button tabindex="0" aria-controls="0" id="tab-Tech support scam" role="tab" aria-selected="true" data-pt-name="tab6" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-link sc-54f8d1fd-0 ixvkRB w-100 h-100 mds-pos-relative mds-ai-center mds-d-flex mds-jc-center"><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="mds-ai-center mds-d-flex mds-fd-column"></span>Tech support scam</span></button><div class="sc-54f8d1fd-1 keABkh"></div></li><li id="identitytheft" style="width:20%" class="mds-d-flex" role="presentation"><button tabindex="-1" aria-controls="1" id="tab-Identity theft" role="tab" aria-selected="false" data-pt-name="tab10" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-link sc-54f8d1fd-0 eRukEh w-100 h-100 mds-pos-relative mds-ai-center mds-d-flex mds-jc-center"><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="mds-ai-center mds-d-flex mds-fd-column"></span>Identity theft</span></button><div class="sc-54f8d1fd-1 keABkh"></div></li><li id="cryptopigbutchering" style="width:20%" class="mds-d-flex" role="presentation"><button tabindex="-1" aria-controls="2" id="tab-Crypto/Pig butchering scams" role="tab" aria-selected="false" data-pt-name="tab8" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-link sc-54f8d1fd-0 eRukEh w-100 h-100 mds-pos-relative mds-ai-center mds-d-flex mds-jc-center"><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="mds-ai-center mds-d-flex mds-fd-column"></span>Crypto/Pig butchering scams</span></button><div class="sc-54f8d1fd-1 keABkh"></div></li><li id="ai" style="width:20%" class="mds-d-flex" role="presentation"><button tabindex="-1" aria-controls="3" id="tab-Artificial Intelligence scam" role="tab" aria-selected="false" data-pt-name="tab1" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-link sc-54f8d1fd-0 eRukEh w-100 h-100 mds-pos-relative mds-ai-center mds-d-flex mds-jc-center"><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="mds-ai-center mds-d-flex mds-fd-column"></span>Artificial Intelligence scam</span></button><div class="sc-54f8d1fd-1 keABkh"></div></li><li id="money-mule" style="width:20%" class="mds-d-flex" role="presentation"><button tabindex="-1" aria-controls="4" id="tab-Money mule scams" role="tab" aria-selected="false" data-pt-name="tab7" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-link sc-54f8d1fd-0 eRukEh w-100 h-100 mds-pos-relative mds-ai-center mds-d-flex mds-jc-center"><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><span class="mds-ai-center mds-d-flex mds-fd-column"></span>Money mule scams</span></button><div class="sc-54f8d1fd-1 keABkh"></div></li></ul></div></div></div></div><div class="mds-container"><div class="mds-pt-4 mds-no-gutters mds-row"><div class="mds-col-12"><section><section aria-labelledby="tab-Tech support scam" aria-hidden="false"><div id="0" class="mds-d-block"><div class="sc-d85ababd-2 fxaPni"><div><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-4 dduXkv iPmVBm sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-jc-center mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><p> </p> <h2 style="text-align: center;"><span class="mds-title-xlarge">Watch out for the latest tech support and computer virus scams</span></h2> <p> </p> <p style="text-align: center;">Scammers pretend to be tech support from a well-known company. They either call, text or try to trick you into clicking on a link in an email, text or pop-up window, claiming there’s a problem with your computer like a virus or a billing issue. To fix it, you inadvertently give them remote access to your computer.</p> <p> </p> </div></div></div></div></div></div></div></div></div><div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="tech-support-text" tabindex="-1"><div data-feature="structured-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-row mds-no-gutters"><div class="mds-col-12"><div class="sc-c9b9aa1-7 LVhjx"></div></div></div><div class="mds-jc-center mds-pb-6 mds-row mds-no-gutters"><div class="mds-col-12"><div class="mds-row mds-no-gutters"><div class="mds-col-12 mds-col-at-992-6"><div class="mds-row mds-no-gutters"><div class="mds-col"><div class="sc-c9b9aa1-2 cCIKpA"><div class="sc-72d22960-0 ftvATe"><h3><span class="mds-title-xlarge-heavier">How it can happen:</span></h3> </div></div><div class="sc-c9b9aa1-6 gAUGWN"><div class="sc-c9b9aa1-5 ctgGZQ"><picture class="sc-45f8bb12-0 iIifbk"><source srcSet="/content/dam/chase-ux/structured-text/personal/privacy-security/tech-support-scams.jpg" media=""/><img src="/content/dam/chase-ux/structured-text/personal/privacy-security/tech-support-scams.jpg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE mds-va-bottom w-100"/></picture></div></div></div></div></div><div class="mds-col-12 mds-col-at-992-6"><div class="mds-px-4 mds-px-at-768-5 mds-row mds-no-gutters"><div class="sc-c9b9aa1-0 gOBcAT mds-pl-5"><div class="sc-72d22960-0 ftvATe"><p>I got a giant yellow “alert” that covered my computer screen, saying my computer had been hacked. My cursor was even moving on its own, so something definitely seemed wrong. Another alert appeared that looked legitimately from the same brand as my computer, telling me to call the tech support line.</p> <p> </p> <p>The man who answered was very professional and said they’d been seeing this attack happening a lot lately. He had me go to a website that had all sorts of cyber security information on it and click on a link. He said it would let him see my screen to gauge how bad the attack was. He had me sign into some unimportant websites like a movie site and my pet store. He said everything looked fine, but I should sign into my bank account to also check it. He said he couldn’t see my password as it showed up with just those dots in the password field. I told him there were no unusual transactions on my account, so he said it looked like it was all a false alarm and hung up.</p> <p> </p> <p>Little did I know, that when I gave him remote access to my computer, he was able to see everything I typed. The scammers later signed into my bank account and transferred thousands out.</p> <p> </p> <h4>Help protect yourself</h4> <p> </p> <p>Scammers know “virus alerts” immediately put computer users into a panic. <strong>Never click on virus alerts, even if they look like they come from your computer company or an anti-virus protection company.</strong> If you think your computer was impacted, talk to a reputable service provider.</p> </div><div class="sc-c9b9aa1-3 wGpXa"></div></div></div><div class="mds-pr-0 mds-row mds-no-gutters"></div></div></div></div></div></div></div></div></div></div></div></div></div></section><section aria-labelledby="tab-Identity theft" aria-hidden="true"><div id="1" class="mds-d-none"><div class="sc-d85ababd-2 fxaPni"><div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="identity-theft-text" tabindex="-1"><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-4 dduXkv iPmVBm sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-jc-center mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><p> </p> <h2 style="text-align: center;"><span class="mds-title-xlarge">Watch out for strangers trying to get your personal information</span></h2> <p> </p> <p style="text-align: center;">If a scammer gets hold of sensitive information such as your birth date, social security number, banking information or usernames and passwords, they can use it to steal your identity. Then pretending to be you, they could commit crimes, steal money from your bank accounts, open credit cards, take out loans or even rent an apartment in your name.</p> <p> </p> </div></div></div></div></div></div></div></div></div></div><div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="identity-theft-structured-text" tabindex="-1"><div data-feature="structured-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-row mds-no-gutters"><div class="mds-col-12"><div class="sc-c9b9aa1-7 LVhjx"></div></div></div><div class="mds-jc-center mds-pb-6 mds-row mds-no-gutters"><div class="mds-col-12"><div class="mds-row mds-no-gutters"><div class="mds-col-12 mds-col-at-992-6"><div class="mds-row mds-no-gutters"><div class="mds-col"><div class="sc-c9b9aa1-2 cCIKpA"><div class="sc-72d22960-0 ftvATe"><h3><span class="mds-title-xlarge-heavier">How it can happen:</span></h3> </div></div><div class="sc-c9b9aa1-6 gAUGWN"><div class="sc-c9b9aa1-5 ctgGZQ"><picture class="sc-45f8bb12-0 iIifbk"><source srcSet="/content/dam/chase-ux/structured-text/personal/privacy-security/identity-theft-scams.jpg" media=""/><img src="/content/dam/chase-ux/structured-text/personal/privacy-security/identity-theft-scams.jpg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE mds-va-bottom w-100"/></picture></div></div></div></div></div><div class="mds-col-12 mds-col-at-992-6"><div class="mds-px-4 mds-px-at-768-5 mds-row mds-no-gutters"><div class="sc-c9b9aa1-0 gOBcAT mds-pl-5"><div class="sc-72d22960-0 ftvATe"><p>I lost my wallet, which contained my social security number. Soon after, I began receiving strange letters from various banks and retailers, notifying me that I was approved for loans and credit cards. I hadn't applied for any of these. </p> <p> </p> <p>It became clear that someone had stolen my identity and was using it to open new lines of credit in my name.</p> <p> </p> <h4>Help protect yourself</h4> <p>Identity theft can be devastating because it can take time to resolve, so think of your personal information as extremely valuable and guard it well.</p> <ul> <li><a rel="noopener" class="chaseanalytics-opt-doc-dnld regular-link" data-pt-name="privacy_pdf_kit" href="/content/dam/chase-ux/documents/digital/resources/identity-theft-kit.pdf" target="_blank">Download our free Identity Theft Kit (PDF)</a> to find out more about how to help protect yourself.</li> <li>Never give your info to anyone who calls, texts or emails you.</li> <li>Only carry the cards you use regularly and never carry your social security card.</li> <li><a class="chaseanalytics-track-link regular-link" data-pt-name="privacy_lnk_alert" href="https://secure.chase.com/web/auth/nav?navKey=manageMyAlerts">Set up alerts</a> for your bank accounts.</li> <li><a class="chaseanalytics-track-link regular-link" data-pt-name="privacy_lnk_score" href="/personal/credit-cards/free-credit-score">Enroll in Chase Credit Journey<sup>®</sup></a> to monitor your credit score and get notified of changes or new activity related to your identity.</li> </ul> </div><div class="sc-c9b9aa1-3 wGpXa"></div></div></div><div class="mds-pr-0 mds-row mds-no-gutters"></div></div></div></div></div></div></div></div></div></div></div></div></div></section><section aria-labelledby="tab-Crypto/Pig butchering scams" aria-hidden="true"><div id="2" class="mds-d-none"><div class="sc-d85ababd-2 fxaPni"><div><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-4 dduXkv iPmVBm sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-jc-center mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><p> </p> <h2 style="text-align: center;"><span class="mds-title-xlarge">Watch out for a fast-growing scam: the pig butchering scam</span></h2> <p> </p> <p style="text-align: center;">The awful name “pig butchering” comes from scammers fattening up their victim over weeks and months, building friendly, trusted relationships before convincing them to invest in legitimate looking cryptocurrency platforms. The scammers control the platforms and will eventually take the money and disappear.</p> <p> </p> </div></div></div></div></div></div></div></div></div><div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="crypto-pig-butchering-text" tabindex="-1"><div data-feature="structured-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-row mds-no-gutters"><div class="mds-col-12"><div class="sc-c9b9aa1-7 LVhjx"></div></div></div><div class="mds-jc-center mds-pb-6 mds-row mds-no-gutters"><div class="mds-col-12"><div class="mds-row mds-no-gutters"><div class="mds-col-12 mds-col-at-992-6"><div class="mds-row mds-no-gutters"><div class="mds-col"><div class="sc-c9b9aa1-2 cCIKpA"><div class="sc-72d22960-0 ftvATe"><h3><span class="mds-title-xlarge-heavier">How it can happen:</span></h3> </div></div><div class="sc-c9b9aa1-6 gAUGWN"><div class="sc-c9b9aa1-5 ctgGZQ"><picture class="sc-45f8bb12-0 iIifbk"><source srcSet="/content/dam/chase-ux/structured-text/personal/privacy-security/crypto-pig-butchering-scams.jpg" media=""/><img src="/content/dam/chase-ux/structured-text/personal/privacy-security/crypto-pig-butchering-scams.jpg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE mds-va-bottom w-100"/></picture></div></div></div></div></div><div class="mds-col-12 mds-col-at-992-6"><div class="mds-px-4 mds-px-at-768-5 mds-row mds-no-gutters"><div class="sc-c9b9aa1-0 gOBcAT mds-pl-5"><div class="sc-72d22960-0 ftvATe"><p>I’m a software engineer and I’ve read about all sorts of scams, and always thought, “I’d never fall for something like that”. For me, it started with a woman I met on a dating app. We were in different cities, so we both knew a relationship wasn’t going to happen. But over the course of several months, we had a lot of friendly back and forth texts and emails. </p> <p> </p> <p>We had a lot of similar interests, including investing in the stock market. We both talked about how we’d missed out on the hot tech stocks, so we didn’t want to miss out on the crypto surge. I’d done well putting some money in crypto and she too said she’d made a mint. She sent me the link to the platform she used, and I checked it out. I know tech and this looked like a legitimate site, everything was very professional. I signed up for an account, deposited a small amount, and made $1,500 on my first investment.</p> <p> </p> <p>I put some more money in and did well again. So over time, this became my go-to investment, ultimately putting in $1.6 million. My balance grew to over $8 million. I thought I was set, even thinking of retiring early and paying off my kids’ college.</p> <p> </p> <p>Then I went to make a withdrawal for my son’s tuition bill. And I got a message that said, “You have to repay the loan before you can make a cash withdrawal”. I’d never taken out a loan, so I thought it was just a glitch. The app wanted $1.5 million from me, threatening to freeze my account if I didn’t pay. There was no way to resolve it. No one responded when I tried the customer service chat, emails and phone numbers. I asked my friend if she was having any issues and next thing I knew, she’d blocked me, and her online profile disappeared. I went on the FBI site and read about fake crypto websites and apps. My entire life savings was gone in a matter of months. </p> <p> </p> <h4>Help protect yourself</h4> <p> </p> <p>It’s important to know that pig butchering scams often work slowly. The online “friend” you meet may spend weeks, even months, building up your friendship and trust. So be wary. An online friendship that turns to discussing investments is very often a scammer. Be suspicious of claims like having insider knowledge about cryptocurrency investment opportunities, which include promises of quick and large returns, or if the person encourages you to use a specific app or platform for investing.</p> </div><div class="sc-c9b9aa1-3 wGpXa"></div></div></div><div class="mds-pr-0 mds-row mds-no-gutters"></div></div></div></div></div></div></div></div></div></div></div></div></div></section><section aria-labelledby="tab-Artificial Intelligence scam" aria-hidden="true"><div id="3" class="mds-d-none"><div class="sc-d85ababd-2 fxaPni"><div><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-4 dduXkv iPmVBm sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-jc-center mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><p> </p> <h2 style="text-align: center;"><span class="mds-title-xlarge">Watch out for Artificial Intelligence scams</span></h2> <p> </p> <p style="text-align: center;">Scammers use AI to clone voices impersonating people. One of the scams using AI is where they clone voices of loved ones, then call using that voice, pretending to be desperate for money to get out of trouble or danger. It's very convincing.</p> <p> </p> </div></div></div></div></div></div></div></div></div><div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="artificial-intelligence-text" tabindex="-1"><div data-feature="structured-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-row mds-no-gutters"><div class="mds-col-12"><div class="sc-c9b9aa1-7 LVhjx"></div></div></div><div class="mds-jc-center mds-pb-6 mds-row mds-no-gutters"><div class="mds-col-12"><div class="mds-row mds-no-gutters"><div class="mds-col-12 mds-col-at-992-6"><div class="mds-row mds-no-gutters"><div class="mds-col"><div class="sc-c9b9aa1-2 cCIKpA"><div class="sc-72d22960-0 ftvATe"><h3><span class="mds-title-xlarge-heavier">How it can happen:</span></h3> </div></div><div class="sc-c9b9aa1-6 gAUGWN"><div class="sc-c9b9aa1-5 ctgGZQ"><picture class="sc-45f8bb12-0 iIifbk"><source srcSet="/content/dam/chase-ux/structured-text/personal/privacy-security/artificial-intelligence.jpg" media=""/><img src="/content/dam/chase-ux/structured-text/personal/privacy-security/artificial-intelligence.jpg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE mds-va-bottom w-100"/></picture></div></div></div></div></div><div class="mds-col-12 mds-col-at-992-6"><div class="mds-px-4 mds-px-at-768-5 mds-row mds-no-gutters"><div class="sc-c9b9aa1-0 gOBcAT mds-pl-5"><div class="sc-72d22960-0 ftvATe"><p>I answered a call that I thought was my son because it sounded exactly like his voice saying he’d had an accident, injured someone, and was in police custody.</p> <p> </p> <p>After hanging up, I received several calls from someone claiming to be his public defender. He gave me his name, the county clerk’s info and told me to how to wire $9,000 for his bail.</p> <p> </p> <p>Luckily, I called my son’s wife first, who said nothing had happened to him. I genuinely believed that the person on the phone was him. It was his voice, using words he would use. The “public defender” also sounded like a lawyer. He wasn’t too pushy and spoke very calmly. It really does show how sophisticated scammers have become.</p> <p> </p> <h4>Help protect yourself</h4> <p> </p> <p>AI generated voices sound very real because scammers get a small audio sample of someone’s voice and then run through an AI program that replicates the voice. <strong>So be extra careful of friends or family members calling suddenly and needing help. Hang up and call them back on a number you know to be theirs, or call someone else who knows them. </strong>You may also want to think twice before you post a video on social media because scammers can easily access a sample of your voice.</p> </div><div class="sc-c9b9aa1-3 wGpXa"></div></div></div><div class="mds-pr-0 mds-row mds-no-gutters"></div></div></div></div></div></div></div></div></div></div></div></div></div></section><section aria-labelledby="tab-Money mule scams" aria-hidden="true"><div id="4" class="mds-d-none"><div class="sc-d85ababd-2 fxaPni"><div><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-4 dduXkv iPmVBm sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-jc-center mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><p> </p> <h2 style="text-align: center;"><span class="mds-title-xlarge">Watch out for fake job offers - otherwise known as money mule scams</span></h2> <p> </p> <p style="text-align: center;">While you may think terms like “money mule” or “money laundering” refer to the drug trade, scammers have brought this movement of illicit funds into the corporate world. Unsuspecting “mules” are now often jobseekers applying for what appear to be legitimate job postings from legitimate companies. At some point in the hiring process, the “mule” is asked to receive and transfer money, usually from compromised accounts or through fraudulent checks, keeping a portion for themselves as compensation.</p> <p> </p> </div></div></div></div></div></div></div></div></div><div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="money-mule-text" tabindex="-1"><div data-feature="structured-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-row mds-no-gutters"><div class="mds-col-12"><div class="sc-c9b9aa1-7 LVhjx"></div></div></div><div class="mds-jc-center mds-pb-6 mds-row mds-no-gutters"><div class="mds-col-12"><div class="mds-row mds-no-gutters"><div class="mds-col-12 mds-col-at-992-6"><div class="mds-row mds-no-gutters"><div class="mds-col"><div class="sc-c9b9aa1-2 cCIKpA"><div class="sc-72d22960-0 ftvATe"><h3><span class="mds-title-xlarge-heavier">How it can happen:</span></h3> </div></div><div class="sc-c9b9aa1-6 gAUGWN"><div class="sc-c9b9aa1-5 ctgGZQ"><picture class="sc-45f8bb12-0 iIifbk"><source srcSet="/content/dam/chase-ux/structured-text/personal/privacy-security/money-mule-scams.jpg" media=""/><img src="/content/dam/chase-ux/structured-text/personal/privacy-security/money-mule-scams.jpg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE mds-va-bottom w-100"/></picture></div></div></div></div></div><div class="mds-col-12 mds-col-at-992-6"><div class="mds-px-4 mds-px-at-768-5 mds-row mds-no-gutters"><div class="sc-c9b9aa1-0 gOBcAT mds-pl-5"><div class="sc-72d22960-0 ftvATe"><p>I found a job posting for a well-known company in my field on a major job site. Without giving it a second thought, I submitted the application and was contacted to do a video interview. It all went well, and I was offered the job with a nice signing bonus.</p> <p> </p> <p>Before I started, my manager emailed that HR had doubled the amount of my bonus by mistake. He instructed me to go ahead and deposit the bonus check and to just use Zelle<sup>®</sup> to send back the overpayment amount. I assumed it was an honest mistake and certainly wasn’t going to make waves with my new boss, so I deposited the check and set up three different Zelle<sup>®</sup> payments. Lucky for me, my bank flagged the Zelle<sup>®</sup> payments as being unusual and blocked them. It turns out the job listing, the job, the bonus, and the bonus check were all fake. </p> <p> </p> <h4>Help protect yourself</h4> <p> </p> <p>No honest potential employer will ever send you a check to deposit and then tell you to send part of the money back. Honest employers will also never ask you to pay to get a job. Anyone who does is a scammer. </p> <p> </p> <p>You can also look up the name of the company or hiring manager along with the word "scam" or "complaint" to see if there's any red flags. Remember that scammers are sophisticated and they know how to use technology, social media, and they even pay for ads to lure prospective victims.</p> </div><div class="sc-c9b9aa1-3 wGpXa"></div></div></div><div class="mds-pr-0 mds-row mds-no-gutters"></div></div></div></div></div></div></div></div></div></div></div></div></div></section></section></div></div></div><div class="mds-container"><hr/></div></div><div class="sc-de50701d-1 da-dNgt"></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0 sc-123a63d5-0 iPidns"></div></div></div></div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="check-fraud-basic-text" tabindex="-1"><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-jc-center mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><h2 class="mds-title-xlarge-heavier" style="text-align: center;"><strong>Scam alert:</strong> Check fraud</h2> <p> </p> <h3 style="text-align: center;">Be careful when using checks</h3> </div></div></div></div></div></div></div></div></div><div data-feature="featured-block" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0"><div class="mds-jc-center mds-px-4 mds-px-at-768-0 mds-row mds-no-gutters"><div class="mds-col-12 mds-col-at-768-10"><div class="sc-574917b2-1 cwofRX mds-fw-wrap mds-fw-at-992-nowrap"><div class="sc-574917b2-2 jSbEwi"><div class="mds-fw-at-768-nowrap mds-py-4 mds-row mds-no-gutters"><div class="sc-574917b2-0 cyOkNa mds-d-flex mds-fd-column mds-px-0 mds-mr-at-768-5 mds-pl-5 mds-col-12 mds-col-at-768-6"><div class="mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-col"><div class="sc-1ec1286a-0 sc-574917b2-3 gjqnv jxJnRD"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 ftvATe mds-text-break w-100"><p><strong>What's happening?</strong></p> <p> </p> <p>Scammers can steal your written checks from your mailbox, or if you deposit them but don't dispose of them properly. Then, they can use chemicals to erase and rewrite checks to themselves, sell your personal info or use it to create counterfeit checks.</p> <p> </p> <p>Consider using other ways to pay, including Chase Online℠ Bill Pay<span class="disclosure" data-disclosure-url="/content/dam/chaseux-fragments/en/chase-footnotes-and-disclosures/business/banking/services/chase-online-bill-pay/_jcr_content/module/disclosurecontainer.html?wcmmode=disabled"></span>, Zelle<sup>®</sup><span class="disclosure" data-disclosure-url="/content/dam/chaseux-fragments/en/chase-footnotes-and-disclosures/personal/cpc/zelle/_jcr_content/module/disclosurecontainer.html?wcmmode=disabled"></span> and your Chase debit card.</p> </div></div></div><div class="sc-1ec1286a-0 gjqnA"></div></div></div></div><div class="sc-574917b2-0 cyOkNa mds-d-flex mds-fd-column mds-px-0 mds-mr-at-768-5 mds-pl-5 mds-col-12 mds-col-at-768-6"><div class="mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-col"><div class="sc-1ec1286a-0 sc-574917b2-3 gjqnv jxJnRD"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 ftvATe mds-text-break w-100"><p><strong>If you write a check, remember these tips:</strong></p> <ul> <li>Use a permanent pen so the information is hard to erase.</li> <li>Make sure to fill out the payee and dollar amount space completely or draw a line to the end of the space. Also, sign your checks the same way every time.</li> <li>Mail your check from inside the post office.</li> <li>Use Chase Mobile<sup>®<span class="disclosure" data-disclosure-url="/content/dam/chaseux-fragments/en/chase-footnotes-and-disclosures/digital/mobile-app/_jcr_content/module/disclosurecontainer.html?wcmmode=disabled"></span></sup> app to monitor your accounts and verify the payee and amount of the check matches what you originally wrote.</li> </ul> </div></div></div><div class="sc-1ec1286a-0 gjqnA"></div></div></div></div></div></div></div></div></div></div></div></div></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0 sc-123a63d5-0 iPidns"></div></div></div></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-3 dduXkv gayENa sc-616a4ab6-0 sc-123a63d5-0 KGRaP"></div></div></div></div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="scammer-tricks" tabindex="-1"><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-3 dduXkv gayENa sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-jc-center mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><p> </p> <h2 style="text-align: center;"><span class="mds-title-xlarge-heavier">Knowing about scammers' tricks can help you stay one step ahead of them</span></h2> <p> </p> <p style="text-align: center;">Here are some of the latest schemes to avoid:</p> </div></div></div></div></div></div></div></div></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-3 dduXkv gayENa sc-616a4ab6-0 sc-123a63d5-0 KGRaP"></div></div></div></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0 sc-123a63d5-0 KGRaP"></div></div></div></div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="pay-yourself-scams" tabindex="-1"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-fd-row mds-d-flex mds-fw-wrap"><div class="mds-px-4 mds-px-at-768-0 mds-pl-at-768-4 mds-col-12 mds-col-at-768-6 mds-col-at-1200-7 mds-d-flex mds-fd-column mds-jc-center mds-px-0 mds-pt-5 mds-pt-at-768-0"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 bEkzPa sc-dc373d12-0 dsfeFV mds-pt-2 mds-pt-at-768-3"><h3>Watch out for scammers impersonating banks</h3> <p> </p> <p><strong>What's happening?</strong><br> <br> A scammer calls or texts pretending to be from Chase and says you need to send money to another account using a wire transfer. They may claim it’s to reverse fraud on your account. Don’t fall for it – it’s a scam!</p> <p> </p> <p>We will never ask you to send money to yourself.</p> <p> </p> <p><strong>Tips to help you stay safe:</strong><br> </p> <ul> <li>Know who you're talking to: You can verify that you're speaking with us by hanging up and calling the number on the back of your Chase card or your account statement.</li> <li>Take a moment: Think about what they're asking for, and verify they are who they say they are, especially if it feels urgent or pressured — it could be a scam.</li> <li>Be careful when sending money: It's important to verify you're not sending money to a scammer. Once you send money you may not be able to get it back.</li> </ul> </div></div></div><div class="sc-dc373d12-3 dtIcAV mds-d-flex mds-col-12 mds-col-at-768-6 mds-col-at-1200-5 mds-px-0"><img src="/content/dam/chase-ux/media-block-v2/digital/resources/privacy-security/pay-yourself-8292023.jpeg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE mds-d-flex mds-as-flex-start"/></div></div></div></div></div></div></div></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0 sc-123a63d5-0 KGRaP"></div></div></div></div><div data-feature="featured-block" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-4 dduXkv iPmVBm sc-616a4ab6-0"><div class="mds-jc-center mds-px-4 mds-px-at-768-0 mds-row mds-no-gutters"><div class="mds-col-12 mds-col-at-768-10"><div class="sc-574917b2-1 cwofRX mds-fw-wrap mds-fw-at-992-nowrap"><div class="sc-574917b2-2 jSbEwi mds-col-at-576-12"><div class="sc-574917b2-4 dtFYM"><div class="sc-72d22960-0 ftvATe"><p> </p> <h2 style="text-align: center;"><span class="mds-title-xlarge-heavier">Keep tabs on common scams</span></h2> <p> </p> <p style="text-align: center;">To help protect yourself, always be suspicious of calls, emails, texts or any communication you receive from someone you don't know — particularly if they want money or your personal information. See below for examples of common scams and tips to be more secure.</p> </div></div></div><div class="sc-574917b2-2 jSbEwi"><div class="mds-fw-at-768-nowrap mds-py-4 mds-row mds-no-gutters"><div class="sc-574917b2-0 cyOkNa mds-d-flex mds-fd-column mds-px-0 mds-mr-at-768-5 mds-pl-5 mds-col-12 mds-col-at-768-4"><div class="mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-col"><div class="sc-1ec1286a-0 sc-574917b2-3 gjqnv jxJnRD"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 ftvATe mds-text-break w-100"><p> </p> <h3>For sale, hot deal</h3> </div></div></div><div class="sc-1ec1286a-0 gjqnx"><img src="/content/dam/unified-assets/illustration/chase-masterbrand/spot/supporting/mds_ill_price_tag_supporting.svg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE sc-574917b2-7"/></div><div class="sc-1ec1286a-0 gjqnA"><div class="sc-72d22960-0 bEkzPa"><p> </p> <p>"Get a great price on these exclusive sneakers. You can pay using cash or a payment app."<br> </p> <p> </p> <p><strong>TIP:</strong> Be wary of great "deals" on social media sites. Once you send money you may not get it back.</p> </div></div></div></div></div><div class="sc-574917b2-0 cyOkNa mds-d-flex mds-fd-column mds-px-0 mds-mr-at-768-5 mds-pl-5 mds-col-12 mds-col-at-768-4"><div class="mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-col"><div class="sc-1ec1286a-0 sc-574917b2-3 gjqnv jxJnRD"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 ftvATe mds-text-break w-100"><p> </p> <h3>Someone you 'know'</h3> </div></div></div><div class="sc-1ec1286a-0 gjqnx"><img src="/content/dam/unified-assets/illustration/chase-masterbrand/spot/supporting/mds_ill_people_customer_service_supporting.svg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE sc-574917b2-7"/></div><div class="sc-1ec1286a-0 gjqnA"><div class="sc-72d22960-0 bEkzPa"><p> </p> <p>"I'm with the IRS, and you owe back taxes. If not paid immediately, a lawsuit will be filed against you."<br> </p> <p> </p> <p><strong>TIP: </strong>Be cautious if you’re told to take action right away. Think about what they’re asking for and verify that they are who they say they are.</p> </div></div></div></div></div><div class="sc-574917b2-0 cyOkNa mds-d-flex mds-fd-column mds-px-0 mds-mr-at-768-5 mds-pl-5 mds-col-12 mds-col-at-768-4"><div class="mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-col"><div class="sc-1ec1286a-0 sc-574917b2-3 gjqnv jxJnRD"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 ftvATe mds-text-break w-100"><p> </p> <h3>'Accidental' payment</h3> </div></div></div><div class="sc-1ec1286a-0 gjqnx"><img src="/content/dam/unified-assets/illustration/chase-masterbrand/spot/supporting/mds_ill_people_id_supporting.svg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE sc-574917b2-7"/></div><div class="sc-1ec1286a-0 gjqnA"><div class="sc-72d22960-0 bEkzPa"><p> </p> <p>"I didn't mean to send you that money! Please send it back to me right away."</p> <p> </p> <p><strong>TIP:</strong> Never return any unexpected funds without calling Chase first.</p> </div></div></div></div></div></div></div></div></div></div></div></div></div></div><div data-feature="featured-block" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-4 dduXkv iPmVBm sc-616a4ab6-0"><div class="mds-jc-center mds-px-4 mds-px-at-768-0 mds-row mds-no-gutters"><div class="mds-col-12 mds-col-at-768-10"><div class="sc-574917b2-1 cwofRX mds-fw-wrap mds-fw-at-992-nowrap"><div class="sc-574917b2-2 jSbEwi"><div class="mds-fw-at-768-nowrap mds-py-4 mds-row mds-no-gutters"><div class="sc-574917b2-0 cyOkNa mds-d-flex mds-fd-column mds-px-0 mds-mr-at-768-5 mds-pl-5 mds-col-12 mds-col-at-768-4"><div class="mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-col"><div class="sc-1ec1286a-0 sc-574917b2-3 gjqnv jxJnRD"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 ftvATe mds-text-break w-100"><p> </p> <h3>Romance</h3> </div></div></div><div class="sc-1ec1286a-0 gjqnx"><img src="/content/dam/unified-assets/illustration/chase-masterbrand/spot/supporting/mds_ill_people_message_supporting.svg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE sc-574917b2-7"/></div><div class="sc-1ec1286a-0 gjqnA"><div class="sc-72d22960-0 bEkzPa"><p> </p> <p>"I'm having a medical emergency and need money. I promise to pay it back quickly. Can you help?"</p> <p> </p> <p><strong>TIP:</strong> Don't send money to anyone you've only spoken to online or by phone.</p> </div></div></div></div></div><div class="sc-574917b2-0 cyOkNa mds-d-flex mds-fd-column mds-px-0 mds-mr-at-768-5 mds-pl-5 mds-col-12 mds-col-at-768-4"><div class="mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-col"><div class="sc-1ec1286a-0 sc-574917b2-3 gjqnv jxJnRD"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 ftvATe mds-text-break w-100"><p> </p> <h3>Computer virus</h3> </div></div></div><div class="sc-1ec1286a-0 gjqnx"><img src="/content/dam/unified-assets/illustration/chase-masterbrand/spot/supporting/mds_ill_alert_supporting.svg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE sc-574917b2-7"/></div><div class="sc-1ec1286a-0 gjqnA"><div class="sc-72d22960-0 bEkzPa"><p> </p> <p>"We've detected malware on your computer. Give me access remotely so I can fix that for you."</p> <p> </p> <p><strong>TIP:</strong> Never give anyone remote access to your computer unless you can 100% verify who they are.</p> </div></div></div></div></div><div class="sc-574917b2-0 cyOkNa mds-d-flex mds-fd-column mds-px-0 mds-mr-at-768-5 mds-pl-5 mds-col-12 mds-col-at-768-4"><div class="mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-col"><div class="sc-1ec1286a-0 sc-574917b2-3 gjqnv jxJnRD"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 ftvATe mds-text-break w-100"><p> </p> <h3>ATM withdrawals</h3> </div></div></div><div class="sc-1ec1286a-0 gjqnx"><img src="/content/dam/unified-assets/illustration/chase-masterbrand/spot/supporting/mds_ill_card_supporting.svg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE sc-574917b2-7"/></div><div class="sc-1ec1286a-0 gjqnA"><div class="sc-72d22960-0 bEkzPa"><p> </p> <p>"Hey, don't forget to use the tap feature on the ATM. I can show you how it works."</p> <p> </p> <p><strong>TIP: </strong>Don't accept help from strangers at the ATM. Pay attention to your surroundings and watch out for people looking at your screen.</p> </div></div></div></div></div></div></div></div></div></div></div></div></div></div><div data-feature="featured-block" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-4 dduXkv iPmVBm sc-616a4ab6-0"><div class="mds-jc-center mds-px-4 mds-px-at-768-0 mds-row mds-no-gutters"><div class="mds-col-12 mds-col-at-768-10"><div class="sc-574917b2-1 cwofRX mds-fw-wrap mds-fw-at-992-nowrap"><div class="sc-574917b2-2 jSbEwi"><div class="mds-fw-at-768-nowrap mds-py-4 mds-row mds-no-gutters"><div class="sc-574917b2-0 cyOkNa mds-d-flex mds-fd-column mds-px-0 mds-mr-at-768-5 mds-pl-5 mds-col-12 mds-col-at-768-4"><div class="mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-col"><div class="sc-1ec1286a-0 sc-574917b2-3 gjqnv jxJnRD"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 ftvATe mds-text-break w-100"><p> </p> <h3>You've won!</h3> </div></div></div><div class="sc-1ec1286a-0 gjqnx"><img src="/content/dam/unified-assets/illustration/chase-masterbrand/spot/supporting/mds_ill_trophy_supporting.svg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE sc-574917b2-7"/></div><div class="sc-1ec1286a-0 gjqnA"><div class="sc-72d22960-0 bEkzPa"><p> </p> <p>"Congratulations! You've won the lottery! We will need to collect taxes prior to your payment."</p> <p> </p> <p><strong>TIP:</strong> Do not send money to claim a prize. Chances are it's a scam.</p> </div></div></div></div></div><div class="sc-574917b2-0 cyOkNa mds-d-flex mds-fd-column mds-px-0 mds-mr-at-768-5 mds-pl-5 mds-col-12 mds-col-at-768-4"><div class="mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-col"><div class="sc-1ec1286a-0 sc-574917b2-3 gjqnv jxJnRD"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 ftvATe mds-text-break w-100"><p> </p> <h3>Home closing</h3> </div></div></div><div class="sc-1ec1286a-0 gjqnx"><img src="/content/dam/unified-assets/illustration/chase-masterbrand/spot/supporting/mds_ill_home_supporting.svg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE sc-574917b2-7"/></div><div class="sc-1ec1286a-0 gjqnA"><div class="sc-72d22960-0 bEkzPa"><p> </p> <p>"These are the wire instructions to close on your house."</p> <p> </p> <p><strong>TIP:</strong> Be very cautious of last-minute changes to payment instruction and call your agent or loan officer directly to verify wire instructions before you send money.</p> </div></div></div></div></div><div class="sc-574917b2-0 cyOkNa mds-d-flex mds-fd-column mds-px-0 mds-mr-at-768-5 mds-pl-5 mds-col-12 mds-col-at-768-4"><div class="mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-col"><div class="sc-1ec1286a-0 sc-574917b2-3 gjqnv jxJnRD"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 ftvATe mds-text-break w-100"><p> </p> <h3>Investment</h3> </div></div></div><div class="sc-1ec1286a-0 gjqnx"><img src="/content/dam/unified-assets/illustration/chase-masterbrand/spot/supporting/mds_ill_nest_egg_supporting.svg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE sc-574917b2-7"/></div><div class="sc-1ec1286a-0 gjqnA"><div class="sc-72d22960-0 bEkzPa"><p> </p> <p>"You've registered to receive notifications on investment opportunities. Are you ready to invest? I have a once-in-a-lifetime opportunity!"</p> <p> </p> <p><strong>TIP:</strong> Research the person or company you're dealing with, and make sure they're legitimate.</p> </div></div></div></div></div></div></div></div></div></div></div></div></div></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0 sc-123a63d5-0 KGRaP"></div></div></div></div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="spoofing-and-phishing" tabindex="-1"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-3 dduXkv gayENa"><div class="mds-fd-row mds-d-flex mds-fw-wrap"><div class="mds-px-4 mds-px-at-768-0 mds-pl-at-768-4 mds-col-12 mds-col-at-768-6 mds-col-at-1200-7 mds-d-flex mds-fd-column mds-jc-center mds-px-0 mds-pt-5 mds-pt-at-768-0"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 imeuwk sc-dc373d12-0 dsfeFV mds-pb-4"><p> </p> <h2><span class="mds-title-xlarge-heavier">Learn to recognize 'spoofing' and 'phishing'</span></h2> </div></div><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 bEkzPa sc-dc373d12-0 dsfeFV mds-pt-2 mds-pt-at-768-3"><p>Scammers will try to trick you into giving them your passwords, Social Security number or other sensitive information to get access to your accounts or steal your identity.</p> <p> </p> <p>They could do this through a call, email, text or fake websites. Learn more about their methods and how to protect yourself.</p> <p> </p> </div></div></div><div class="sc-dc373d12-3 dtIcAV mds-d-flex mds-col-12 mds-col-at-768-6 mds-col-at-1200-5 mds-px-0"><img src="/content/dam/chase-ux/media-block-v2/digital/resources/privacy-security/spoofing-and-phishing.jpg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE mds-d-flex mds-as-flex-start"/></div></div></div></div></div></div></div></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0 sc-123a63d5-0 KGRaP"></div></div></div></div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="spoofing" tabindex="-1"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-fd-row-reverse mds-d-flex mds-fw-wrap"><div class="mds-px-4 mds-px-at-768-0 mds-pr-at-768-4 mds-col-12 mds-col-at-768-6 mds-col-at-1200-7 mds-d-flex mds-fd-column mds-jc-center mds-px-0 mds-pt-5 mds-pt-at-768-0"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 imeuwk sc-dc373d12-0 jMsVcd mds-pb-4"><h2><span class="mds-title-xlarge-heavier">Spoofing: Look out for scammers in disguise</span></h2> </div></div><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 bEkzPa sc-dc373d12-0 jMsVcd mds-pt-2 mds-pt-at-768-3"><p>Scammers can "spoof" phone numbers. The caller ID can say the call or text is from Chase even though it's not. They do this to trick people into providing their personal or financial information or to get you to send money.</p> <p> </p> <p><strong>Remember:</strong></p> <p>Even if your caller ID says a call or text is from Chase, it could be a scam. When in doubt hang up and call us directly.</p> </div></div><div class="sc-dc373d12-2 lnOYxn mds-as-left mds-fd-row mds-pt-5 mds-pt-at-768-6 mds-no-gutters mds-row"><a href="/digital/resources/privacy-security/security/self-service-text-messages" data-pt-name="security_lnk_texts" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link mds-d-flex mds-ai-center mds-mb-4" aria-hidden="false">Learn how to identify Chase texts<span class="mds-va-middle mds-d-inline-flex mds-px-2 link-icon"><i class="sc-b5964c44-0 bHWtvH mds-chase-icons mds-pe-none ico_chevron_right" aria-hidden="true"></i></span></a></div></div><div class="sc-dc373d12-3 bUtrwK mds-d-flex mds-col-12 mds-col-at-768-6 mds-col-at-1200-5 mds-px-0"><img src="/content/dam/chase-ux/media-block-v2/digital/resources/privacy-security/spoofing-8292023.jpeg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE mds-d-flex mds-as-flex-start"/></div></div></div></div></div></div></div></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0 sc-123a63d5-0 KGRaP"></div></div></div></div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="phishing" tabindex="-1"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-fd-row mds-d-flex mds-fw-wrap"><div class="mds-px-4 mds-px-at-768-0 mds-pl-at-768-4 mds-col-12 mds-col-at-768-6 mds-col-at-1200-7 mds-d-flex mds-fd-column mds-jc-center mds-px-0 mds-pt-5 mds-pt-at-768-0"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 imeuwk sc-dc373d12-0 dsfeFV mds-pb-4"><h2><span class="mds-title-xlarge-heavier">Phishing: Watch out for suspicious calls, emails and texts</span></h2> </div></div><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 bEkzPa sc-dc373d12-0 dsfeFV mds-pt-2 mds-pt-at-768-3"><p>"Phishing" is when you get an email that looks reputable but asks you to call a fraudulent number, respond to the email or go to a website and enter personal information. You may be asked to look at an attachment, which then gives bad actors access to your computer if you open it.</p> <p> </p> <p><strong>Remember:</strong></p> <p>Suspicious messages may have typos or grammatical mistakes. Don't click on links or attachments in an email if you're not sure who it's from.</p> <p> </p> <p>You can report a suspicious email to us by reporting it to phishing@chase.com.</p> <p> </p> <p>You may also want to report suspicious calls, emails, and text messages by visiting, <a rel="noopener" class="chaseanalytics-opt-exlnk regular-link" data-pt-name="dgt_lnk-rprtftc" href="https://reportfraud.ftc.gov/#/?orgcode=JPM" target="_blank">https://ReportFraud.ftc.gov</a>.</p> </div></div><div class="sc-dc373d12-2 hfKNGj mds-as-left mds-fd-row mds-pt-5 mds-pt-at-768-6 mds-no-gutters mds-row"><a href="/digital/resources/privacy-security/security/suspicious-emails" data-pt-name="security_btn_email" rel="noopener" class="btn-primary-button btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link mds-d-flex mds-ai-center mds-mb-4" aria-hidden="false"><span class="sc-3e78796-0 jfgKcB btn-primary-button-text btn-not-inverse">Learn how to spot them</span></a></div></div><div class="sc-dc373d12-3 dtIcAV mds-d-flex mds-col-12 mds-col-at-768-6 mds-col-at-1200-5 mds-px-0"><img src="/content/dam/chase-ux/media-block-v2/digital/resources/privacy-security/suspricious-phishing.jpg" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE mds-d-flex mds-as-flex-start"/></div></div></div></div></div></div></div></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0 sc-123a63d5-0 KGRaP"></div></div></div></div><div data-feature="featured-block" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-6 eLgLAx sc-616a4ab6-0"><div class="mds-jc-center mds-px-4 mds-px-at-768-0 mds-row mds-no-gutters"><div class="mds-col-12 mds-col-at-768-10"><div class="sc-574917b2-1 cwofRX mds-fw-wrap mds-fw-at-992-nowrap"><div class="sc-574917b2-2 jSbEwi"><div class="mds-fw-at-768-nowrap mds-py-4 mds-row mds-no-gutters"><div class="sc-574917b2-0 fJPevp mds-d-flex mds-fd-column mds-px-0 mds-mr-at-768-5 mds-pr-at-768-5 mds-col-12 mds-col-at-768-6"><div class="mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-col"><div class="sc-1ec1286a-0 sc-574917b2-3 gjqnv jxJnRD"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 ftvATe mds-text-break w-100"><h2><span class="mds-title-xlarge-heavier">Think you've been the victim of identity theft?</span></h2> </div></div></div><div class="sc-1ec1286a-0 gjqnA"></div></div></div></div><div class="sc-574917b2-0 fJPevp mds-d-flex mds-fd-column mds-px-0 mds-mr-at-768-5 mds-pr-at-768-5 mds-col-12 mds-col-at-768-6"><div class="mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-col"><div class="sc-1ec1286a-0 sc-574917b2-3 gjqnv jxJnRD"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 ftvATe mds-text-break w-100"><p>It is important to take action quickly. Read our guide to take your first steps toward recovering your identity.</p> </div></div></div><div class="sc-1ec1286a-0 gjqnA"></div></div></div><div class="h-100 mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-jc-flex-end mds-col"><div class=""><a href="/content/dam/chase-ux/documents/digital/resources/identity-theft-kit.pdf" data-pt-name="security_pdf_victim" rel="noreferrer" target="_blank" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-opt-doc-dnld xpins-click link" aria-hidden="false">Continue to PDF<span class="mds-va-middle mds-d-inline-flex mds-px-2 link-icon"><i class="sc-b5964c44-0 bHWtvH mds-chase-icons mds-pe-none ico_chevron_right" aria-hidden="true"></i></span></a></div></div></div></div></div></div></div></div></div></div></div></div></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0 sc-123a63d5-0 KGRaP"></div></div></div></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-3 dduXkv gayENa sc-616a4ab6-0 sc-123a63d5-0 iPidns"></div></div></div></div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="contact-fraud" tabindex="-1"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><div class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-3 dduXkv gayENa"><div class="mds-fd-row-reverse mds-d-flex mds-fw-wrap"><div class="mds-px-4 mds-px-at-768-0 mds-pr-at-768-4 mds-col-12 mds-col-at-768-6 mds-col-at-1200-7 mds-d-flex mds-fd-column mds-jc-center mds-px-0 mds-pt-5 mds-pt-at-768-0"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 imeuwk sc-dc373d12-0 jMsVcd mds-pb-4"><h2><span class="mds-title-xlarge-heavier">Contact us to report fraud</span></h2> </div></div><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 bEkzPa sc-dc373d12-0 jMsVcd mds-pt-2 mds-pt-at-768-3"><p>If you see an unauthorized charge or believe your account was compromised, let us know right away. Learn what to do and how to contact us.</p> <p> </p> </div></div><div class="sc-dc373d12-2 lnOYxn mds-as-left mds-fd-row mds-pt-5 mds-pt-at-768-6 mds-no-gutters mds-row"><a href="/digital/resources/privacy-security/security/report-fraud" data-pt-name="security_btn_report" rel="noopener" class="btn-mds-secondary-button btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link mds-d-flex mds-ai-center mds-mb-4" aria-hidden="false"><span class="sc-3e78796-0 jfgKcB btn-mds-secondary-button-text btn-not-inverse">Get in touch</span><span class="sc-5ed86311-0 gbpywr accessible-text">, for next steps</span></a></div></div><div class="sc-dc373d12-3 bUtrwK mds-d-flex mds-col-12 mds-col-at-768-6 mds-col-at-1200-5 mds-px-0"><img src="/content/dam/chase-ux/media-block-v2/digital/resources/privacy-security/contact-us-fraud.png" alt="" loading="eager" class="sc-d1f3aa2b-0 hieMvE mds-d-flex mds-as-flex-start"/></div></div></div></div></div></div></div></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-3 dduXkv gayENa sc-616a4ab6-0 sc-123a63d5-0 iPidns"></div></div></div></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0 sc-123a63d5-0 KGRaP"></div></div></div></div><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="work-together-v3" tabindex="-1"><div data-feature="featured-block" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0"><div class="mds-jc-center mds-px-4 mds-px-at-768-0 mds-row mds-no-gutters"><div class="mds-col-12 mds-col-at-768-10"><div class="sc-574917b2-1 cwofRX mds-fw-wrap mds-fw-at-992-nowrap"><div class="sc-574917b2-2 jSbEwi mds-col-at-576-12"><div class="sc-574917b2-4 dtFYM"><div class="sc-72d22960-0 ftvATe"><h2 style="text-align: center;"><span class="mds-title-xlarge-heavier"> Let's work together to help protect you and those you love</span></h2> </div></div></div><div class="sc-574917b2-2 jSbEwi"><div class="mds-fw-at-768-nowrap mds-py-4 mds-row mds-no-gutters"><div class="sc-574917b2-0 cyOkNa mds-d-flex mds-fd-column mds-px-0 mds-mr-at-768-5 mds-pl-5 mds-col-12 mds-col-at-768-4"><div class="mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-col"><div class="sc-1ec1286a-0 sc-574917b2-3 gjqnv jxJnRD"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 ftvATe mds-text-break w-100"><h3>Reporting fraud</h3> </div></div></div><div class="sc-1ec1286a-0 gjqnA"><div class="sc-72d22960-0 bEkzPa"><p> </p> <p>If you see an unauthorized charge or believe your account was compromised, let us know right away. Learn what to do and how to contact us.</p> </div></div></div></div><div class="h-100 mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-jc-flex-end mds-col"><div class=""><a href="/digital/resources/privacy-security/security/report-fraud" data-pt-name="lnk_digital_fraud" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link" aria-hidden="false">Learn more<span class="mds-va-middle mds-d-inline-flex mds-px-2 link-icon"><i class="sc-b5964c44-0 bHWtvH mds-chase-icons mds-pe-none ico_chevron_right" aria-hidden="true"></i></span><span class="sc-5ed86311-0 gbpywr accessible-text">, and take action</span></a></div></div></div></div><div class="sc-574917b2-0 cyOkNa mds-d-flex mds-fd-column mds-px-0 mds-mr-at-768-5 mds-pl-5 mds-col-12 mds-col-at-768-4"><div class="mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-col"><div class="sc-1ec1286a-0 sc-574917b2-3 gjqnv jxJnRD"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 ftvATe mds-text-break w-100"><h3>How we help protect you</h3> </div></div></div><div class="sc-1ec1286a-0 gjqnA"><div class="sc-72d22960-0 bEkzPa"><p> </p> <p>We're working to make your banking safer. See how we're helping to protect you and your accounts.<br> </p> </div></div></div></div><div class="h-100 mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-jc-flex-end mds-col"><div class=""><a href="/digital/resources/privacy-security/security/how-we-protect-you" data-pt-name="security_lnk_roadmap" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link" aria-hidden="false">Learn more<span class="mds-va-middle mds-d-inline-flex mds-px-2 link-icon"><i class="sc-b5964c44-0 bHWtvH mds-chase-icons mds-pe-none ico_chevron_right" aria-hidden="true"></i></span><span class="sc-5ed86311-0 gbpywr accessible-text">, on how we work to protect you</span></a></div></div></div></div><div class="sc-574917b2-0 cyOkNa mds-d-flex mds-fd-column mds-px-0 mds-mr-at-768-5 mds-pl-5 mds-col-12 mds-col-at-768-4"><div class="mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-col"><div class="sc-1ec1286a-0 sc-574917b2-3 gjqnv jxJnRD"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 ftvATe mds-text-break w-100"><h3>What you can do to help protect yourself</h3> </div></div></div><div class="sc-1ec1286a-0 gjqnA"><div class="sc-72d22960-0 bEkzPa"><p> </p> <p>Learn safety practices and the steps you can take to help protect yourself from fraud and scams.<br> </p> </div></div></div></div><div class="h-100 mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-jc-flex-end mds-col"><div class=""><a href="/digital/resources/privacy-security/security/how-you-can-protect" data-pt-name="security_lnk_yourself" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link" aria-hidden="false">Learn more<span class="mds-va-middle mds-d-inline-flex mds-px-2 link-icon"><i class="sc-b5964c44-0 bHWtvH mds-chase-icons mds-pe-none ico_chevron_right" aria-hidden="true"></i></span><span class="sc-5ed86311-0 gbpywr accessible-text">, on ways to protect yourself</span></a></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div data-feature="featured-block" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0"><div class="mds-jc-center mds-px-4 mds-px-at-768-0 mds-row mds-no-gutters"><div class="mds-col-12 mds-col-at-768-10"><div class="sc-574917b2-1 cwofRX mds-fw-wrap mds-fw-at-992-nowrap"><div class="sc-574917b2-2 jSbEwi"><div class="mds-fw-at-768-nowrap mds-py-4 mds-row mds-no-gutters"><div class="sc-574917b2-0 cyOkNa mds-d-flex mds-fd-column mds-px-0 mds-mr-at-768-5 mds-pl-5 mds-col-12 mds-col-at-768-6"><div class="mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-col"><div class="sc-1ec1286a-0 sc-574917b2-3 gjqnv jxJnRD"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 ftvATe mds-text-break w-100"><h3>Help protect your money as you age</h3> </div></div></div><div class="sc-1ec1286a-0 gjqnA"><div class="sc-72d22960-0 bEkzPa"><p> </p> <p>Recognize the signs of financial abuse and exploitation. Get the tools you need to help you stay safe.<br> </p> </div></div></div></div><div class="h-100 mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-jc-flex-end mds-col"><div class=""><a href="/digital/resources/privacy-security/financial-abuse" data-pt-name="security_lnk_abuse" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link" aria-hidden="false">Learn more<span class="mds-va-middle mds-d-inline-flex mds-px-2 link-icon"><i class="sc-b5964c44-0 bHWtvH mds-chase-icons mds-pe-none ico_chevron_right" aria-hidden="true"></i></span><span class="sc-5ed86311-0 gbpywr accessible-text">, about financial abuse</span></a></div></div></div></div><div class="sc-574917b2-0 cyOkNa mds-d-flex mds-fd-column mds-px-0 mds-mr-at-768-5 mds-pl-5 mds-col-12 mds-col-at-768-6"><div class="mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-col"><div class="sc-1ec1286a-0 sc-574917b2-3 gjqnv jxJnRD"><div class="mds-row mds-no-gutters"><div class="sc-72d22960-0 ftvATe mds-text-break w-100"><h3>Help guard yourself against online threats</h3> </div></div></div><div class="sc-1ec1286a-0 gjqnA"><div class="sc-72d22960-0 bEkzPa"><p> </p> <p>Many of us rely on technology to store and access financial information. Learn about the online do's and don'ts to help stay protected.<br> </p> </div></div></div></div><div class="h-100 mds-row mds-no-gutters"><div class="mds-d-flex mds-fd-column mds-jc-flex-end mds-col"><div class=""><a href="/digital/resources/privacy-security/security/cybersecurity" data-pt-name="security_lnk_cyber" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link" aria-hidden="false">Learn more<span class="mds-va-middle mds-d-inline-flex mds-px-2 link-icon"><i class="sc-b5964c44-0 bHWtvH mds-chase-icons mds-pe-none ico_chevron_right" aria-hidden="true"></i></span><span class="sc-5ed86311-0 gbpywr accessible-text">, about online threats</span></a></div></div></div></div></div></div></div></div></div></div></div></div></div><div data-feature="padding" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0 sc-123a63d5-0 KGRaP"></div></div></div></div><div class="mds-container"><div class="mds-jc-center mds-row"><div class="mds-px-4 mds-px-at-768-0 mds-col mds-col-at-768-10"><div class="sc-72d22960-0 ftvATe sc-a8d44545-0 jINUTC mds-title-xlarge-heavier"><h2 class="mds-title-xlarge-heavier" style="text-align: center;">Frequently asked questions</h2> </div></div></div></div><div data-feature="accordion-drawer" class="mds-container"><div class="mds-jc-center mds-row"><div class="mds-px-4 mds-px-at-768-0 mds-col mds-col-at-768-10"><div class="mds-jc-center mds-row mds-no-gutters"><section class="w-100"><div class="mds-col-12"><hr class="sc-4d2dd63b-2 dYPGex mds-m-0" aria-hidden="true"/><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><h3 class="mds-pb-0"><button aria-expanded="false" id="section_spot-scams-faq_report-fraud-faq" aria-controls="accordion_spot-scams-faq_report-fraud-faq" role="button" data-pt-name="acc_close_report-fraud-faq" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-element sc-4d2dd63b-4 epCmsi mds-text-left h-100 w-100 mds-d-flex mds-fd-column"><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><div class="mds-d-flex mds-ac-flex-start mds-text-break mds-p-5"><div class="sc-72d22960-0 ftvATe mds-pr-7"><p>I've reported the fraud. Now what?</p> </div><span class="sc-4d2dd63b-3 kjoYdV mds-pos-absolute mds-va-middle mds-right-0 mds-pr-5"><i class="sc-b5964c44-0 dwNfbk mds-chase-icons mds-pe-none ico_chevron_down" style="padding:0.3125rem 0.9375rem 0.3125rem 0.3125rem;--icon-hover-color:var(--accordion-drawer-text-hover-color);--icon-color:var(--accordion-drawer-text-color)" aria-hidden="true"></i></span></div></span></button></h3></div><section id="spot-scams-faq_report-fraud-faq" class="w-100"><div role="region" aria-labelledby="section_spot-scams-faq_report-fraud-faq" id="accordion_spot-scams-faq_report-fraud-faq" class="sc-4d2dd63b-0 vmWAq mds-d-none"><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="report-fraud" tabindex="-1"><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><p>Reach out to local law enforcement. Supply all the information you can including, exact dates, times and account numbers. You can give a copy of the police report to creditors as evidence of fraud. You should also review your credit reports carefully and ask the credit reporting agencies to place a fraud alert or credit freeze in your credit file.</p> <p> </p> <p>You may also want to report <a rel="noopener" class="chaseanalytics-opt-exlnk regular-link" data-pt-name="dgt_lnk-rprtftc" href="https://ReportFraud.ftc.gov/#/?orgcode=JPM" target="_blank">fraud</a> as well as <a rel="noopener" class="chaseanalytics-opt-exlnk regular-link" data-pt-name="dgt_lnk-idtheft" href="https://www.identitytheft.gov/#/" target="_blank">confirmed cases of identity theft</a> to the U.S. Federal Trade Commission.</p> </div></div></div></div></div></div></div></div></div></div></section><hr class="sc-4d2dd63b-2 dYPGex mds-m-0" aria-hidden="true"/></div></section></div></div></div></div><div data-feature="accordion-drawer" class="mds-container"><div class="mds-jc-center mds-row"><div class="mds-px-4 mds-px-at-768-0 mds-col mds-col-at-768-10"><div class="mds-jc-center mds-row mds-no-gutters"><section class="w-100"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><h3 class="mds-pb-0"><button aria-expanded="false" id="section_spot-scams-faq_phishing-attempt-faq" aria-controls="accordion_spot-scams-faq_phishing-attempt-faq" role="button" data-pt-name="acc_close_phishing-attempt-faq" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-element sc-4d2dd63b-4 epCmsi mds-text-left h-100 w-100 mds-d-flex mds-fd-column"><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><div class="mds-d-flex mds-ac-flex-start mds-text-break mds-p-5"><div class="sc-72d22960-0 ftvATe mds-pr-7"><p>What do I do if I've responded to a phishing attempt?</p> </div><span class="sc-4d2dd63b-3 kjoYdV mds-pos-absolute mds-va-middle mds-right-0 mds-pr-5"><i class="sc-b5964c44-0 dwNfbk mds-chase-icons mds-pe-none ico_chevron_down" style="padding:0.3125rem 0.9375rem 0.3125rem 0.3125rem;--icon-hover-color:var(--accordion-drawer-text-hover-color);--icon-color:var(--accordion-drawer-text-color)" aria-hidden="true"></i></span></div></span></button></h3></div><section id="spot-scams-faq_phishing-attempt-faq" class="w-100"><div role="region" aria-labelledby="section_spot-scams-faq_phishing-attempt-faq" id="accordion_spot-scams-faq_phishing-attempt-faq" class="sc-4d2dd63b-0 vmWAq mds-d-none"><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="phishing-attempt" tabindex="-1"><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><p>Each situation is different but if you think you’ve given the scammer account information, please contact the company or financial institution to help assess your situation.</p> </div></div></div></div></div></div></div></div></div></div></section><hr class="sc-4d2dd63b-2 dYPGex mds-m-0" aria-hidden="true"/></div></section></div></div></div></div><div data-feature="accordion-drawer" class="mds-container"><div class="mds-jc-center mds-row"><div class="mds-px-4 mds-px-at-768-0 mds-col mds-col-at-768-10"><div class="mds-jc-center mds-row mds-no-gutters"><section class="w-100"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><h3 class="mds-pb-0"><button aria-expanded="false" id="section_spot-scams-faq_steal-identity-faq" aria-controls="accordion_spot-scams-faq_steal-identity-faq" role="button" data-pt-name="acc_close_steal-identity-faq" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-element sc-4d2dd63b-4 epCmsi mds-text-left h-100 w-100 mds-d-flex mds-fd-column"><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><div class="mds-d-flex mds-ac-flex-start mds-text-break mds-p-5"><div class="sc-72d22960-0 ftvATe mds-pr-7"><p>Does Chase Bank buy or exchange Iraqi dinar (IQD) currency?</p> </div><span class="sc-4d2dd63b-3 kjoYdV mds-pos-absolute mds-va-middle mds-right-0 mds-pr-5"><i class="sc-b5964c44-0 dwNfbk mds-chase-icons mds-pe-none ico_chevron_down" style="padding:0.3125rem 0.9375rem 0.3125rem 0.3125rem;--icon-hover-color:var(--accordion-drawer-text-hover-color);--icon-color:var(--accordion-drawer-text-color)" aria-hidden="true"></i></span></div></span></button></h3></div><section id="spot-scams-faq_steal-identity-faq" class="w-100"><div role="region" aria-labelledby="section_spot-scams-faq_steal-identity-faq" id="accordion_spot-scams-faq_steal-identity-faq" class="sc-4d2dd63b-0 vmWAq mds-d-none"><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="iraqi-dinar-faq" tabindex="-1"><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><p>JP Morgan Chase (JPMC) does not buy, sell, or exchange Iraqi dinar (IQD) banknotes and currently has no plans to offer this service in the future. You may have read or have heard that Chase Bank buys, sells or exchanges this currency, this information is incorrect. You may have been also told that JPMC is opening branches and offices in Iraq to aid in the revaluation process, this information is also incorrect.</p> <p> </p> <p>We urge you to seek the advice of your professional investment advisor before making any investments. You should always consult with professionals prior to joining any investment schemes you may have heard about through the internet, and before you send any money to people claiming to facilitate the purchase of any foreign currencies.</p> <p> </p> <p>Multiple local agencies, state agencies, major financial institutions, and consumer protection groups have warned that this recent behavior is a scam. Currently the <a rel="noopener" class="chaseanalytics-opt-exlnk regular-link" data-pt-name="lnk_fbi_iraq_-dinar" href="https://www.fbi.gov/how-we-can-help-you/victim-services/seeking-victim-information/seeking-victim-information-in-sterling-currency-group-iraqi-dinar-investment-investigation" target="_blank">Federal Bureau of Investigations and The Internal Revenue Service</a> are investigating.</p> </div></div></div></div></div></div></div></div></div></div></section><hr class="sc-4d2dd63b-2 dYPGex mds-m-0" aria-hidden="true"/></div></section></div></div></div></div><div data-feature="accordion-drawer" class="mds-container"><div class="mds-jc-center mds-row"><div class="mds-px-4 mds-px-at-768-0 mds-col mds-col-at-768-10"><div class="mds-jc-center mds-row mds-no-gutters"><section class="w-100"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><h3 class="mds-pb-0"><button aria-expanded="false" id="section_spot-scams-faq_get-back-money-faq" aria-controls="accordion_spot-scams-faq_get-back-money-faq" role="button" data-pt-name="acc_close_get-back-money-faq" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-element sc-4d2dd63b-4 epCmsi mds-text-left h-100 w-100 mds-d-flex mds-fd-column"><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><div class="mds-d-flex mds-ac-flex-start mds-text-break mds-p-5"><div class="sc-72d22960-0 ftvATe mds-pr-7"><p>Can Chase get back money I've sent to a scammer?</p> </div><span class="sc-4d2dd63b-3 kjoYdV mds-pos-absolute mds-va-middle mds-right-0 mds-pr-5"><i class="sc-b5964c44-0 dwNfbk mds-chase-icons mds-pe-none ico_chevron_down" style="padding:0.3125rem 0.9375rem 0.3125rem 0.3125rem;--icon-hover-color:var(--accordion-drawer-text-hover-color);--icon-color:var(--accordion-drawer-text-color)" aria-hidden="true"></i></span></div></span></button></h3></div><section id="spot-scams-faq_get-back-money-faq" class="w-100"><div role="region" aria-labelledby="section_spot-scams-faq_get-back-money-faq" id="accordion_spot-scams-faq_get-back-money-faq" class="sc-4d2dd63b-0 vmWAq mds-d-none"><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="get-back-money" tabindex="-1"><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><p>It's difficult to recover money that you willingly sent (an "authorized purchase"), even if you were tricked into doing so. In this situation, our representatives will work with you to figure out the best way forward.</p> </div></div></div></div></div></div></div></div></div></div></section><hr class="sc-4d2dd63b-2 dYPGex mds-m-0" aria-hidden="true"/></div></section></div></div></div></div><div data-feature="accordion-drawer" class="mds-container"><div class="mds-jc-center mds-row"><div class="mds-px-4 mds-px-at-768-0 mds-col mds-col-at-768-10"><div class="mds-jc-center mds-row mds-no-gutters"><section class="w-100"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><h3 class="mds-pb-0"><button aria-expanded="false" id="section_spot-scams-faq_identity-theft-faq" aria-controls="accordion_spot-scams-faq_identity-theft-faq" role="button" data-pt-name="acc_close_identity-theft-faq" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-element sc-4d2dd63b-4 epCmsi mds-text-left h-100 w-100 mds-d-flex mds-fd-column"><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><div class="mds-d-flex mds-ac-flex-start mds-text-break mds-p-5"><div class="sc-72d22960-0 ftvATe mds-pr-7"><p>What is identity theft?</p> </div><span class="sc-4d2dd63b-3 kjoYdV mds-pos-absolute mds-va-middle mds-right-0 mds-pr-5"><i class="sc-b5964c44-0 dwNfbk mds-chase-icons mds-pe-none ico_chevron_down" style="padding:0.3125rem 0.9375rem 0.3125rem 0.3125rem;--icon-hover-color:var(--accordion-drawer-text-hover-color);--icon-color:var(--accordion-drawer-text-color)" aria-hidden="true"></i></span></div></span></button></h3></div><section id="spot-scams-faq_identity-theft-faq" class="w-100"><div role="region" aria-labelledby="section_spot-scams-faq_identity-theft-faq" id="accordion_spot-scams-faq_identity-theft-faq" class="sc-4d2dd63b-0 vmWAq mds-d-none"><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="identity-theft-money" tabindex="-1"><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><p>Identity theft occurs when someone steals your personal information and uses it without your consent to take your money, open credit accounts and more.</p> </div></div></div></div></div></div></div></div></div></div></section><hr class="sc-4d2dd63b-2 dYPGex mds-m-0" aria-hidden="true"/></div></section></div></div></div></div><div data-feature="accordion-drawer" class="mds-container"><div class="mds-jc-center mds-row"><div class="mds-px-4 mds-px-at-768-0 mds-col mds-col-at-768-10"><div class="mds-jc-center mds-row mds-no-gutters"><section class="w-100"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB"><h3 class="mds-pb-0"><button aria-expanded="false" id="section_spot-scams-faq_steal-identity-faq" aria-controls="accordion_spot-scams-faq_steal-identity-faq" role="button" data-pt-name="acc_close_steal-identity-faq" class="btn-no-styles btn-not-inverse btn-content-driven chaseanalytics-track-element sc-4d2dd63b-4 epCmsi mds-text-left h-100 w-100 mds-d-flex mds-fd-column"><span class="sc-3e78796-0 jfgKcB btn-no-styles-text btn-not-inverse"><div class="mds-d-flex mds-ac-flex-start mds-text-break mds-p-5"><div class="sc-72d22960-0 ftvATe mds-pr-7"><p>What do I do if someone is trying to steal my identity?</p> </div><span class="sc-4d2dd63b-3 kjoYdV mds-pos-absolute mds-va-middle mds-right-0 mds-pr-5"><i class="sc-b5964c44-0 dwNfbk mds-chase-icons mds-pe-none ico_chevron_down" style="padding:0.3125rem 0.9375rem 0.3125rem 0.3125rem;--icon-hover-color:var(--accordion-drawer-text-hover-color);--icon-color:var(--accordion-drawer-text-color)" aria-hidden="true"></i></span></div></span></button></h3></div><section id="spot-scams-faq_steal-identity-faq" class="w-100"><div role="region" aria-labelledby="section_spot-scams-faq_steal-identity-faq" id="accordion_spot-scams-faq_steal-identity-faq" class="sc-4d2dd63b-0 vmWAq mds-d-none"><div class="sc-6baa0262-0 iDNyIR w-100 h-100" id="steal-identity" tabindex="-1"><div data-feature="basic-text" class="mds-container"><div class="mds-row"><div class="mds-col-12"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB sc-616a4ab6-0"><div class="sc-a13a1b2c-1 kKcKZ mds-no-gutters mds-row"><div class="mds-text-break mds-col mds-col-at-768-10 mds-px-4 mds-px-at-768-0"><div class="sc-a13a1b2c-0"><div class="sc-72d22960-0 bEkzPa"><p>Review our <a rel="noopener" class="chaseanalytics-opt-doc-dnld regular-link" data-pt-name="security_pdf_kit" href="/content/dam/chase-ux/documents/digital/resources/identity-theft-kit.pdf" target="_blank">identity theft kit (PDF)</a> and take action to protect yourself.</p> </div></div></div></div></div></div></div></div></div></div></section><hr class="sc-4d2dd63b-2 dYPGex mds-m-0" aria-hidden="true"/></div></section></div></div></div></div></main><footer role="contentinfo"><div class="sc-616a4ab6-1 sc-616a4ab6-2 dduXkv cmatBB mds-pt-6 mds-pt-at-992-7 mds-pb-7"><div class="mds-container"><div class="mds-row"><div class="mds-col-12"><div id="disclosures" tabindex="-1" class="sc-616a4ab6-1 sc-616a4ab6-2 sc-d1bc903d-0 dduXkv cmatBB fAeZU mds-body-small mds-my-6_7 mds-mx-3 mds-mx-at-768-0" data-feature="disclosures"><div class="mds-row"><div class="mds-mb-3 mds-col"><span class="mds-d-flex"><p><span class="accessible-text">Footnote</span><sup class="mds-pr-2">1</sup></p><div class="sc-72d22960-0 ftvATe"><p>Enrollment in Zelle<sup>®</sup> with a U.S. checking or savings account is required to use the service. Chase customers must use an eligible Chase consumer or business checking account, which may have its own account fees. Consult your account agreement. To send money to or receive money from a small business, both parties must be enrolled with Zelle<sup>®</sup> directly through their financial institution’s online or mobile app experience. Funds are typically made available in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle<sup>®</sup> (go to <a rel="noopener" class="chaseanalytics-opt-exlnk regular-link" data-pt-name="lnk_zelle" href="https://enroll.zellepay.com" target="_blank">enroll.zellepay.com </a>to view participating banks). Select transactions could take up to 3 business days. Enroll on the Chase Mobile<sup>®</sup> app or Chase Online℠. Limitations may apply. Message and data rates may apply.</p> <p> </p> <p>Zelle<sup>®</sup> is intended for payments to recipients you know and trust and is not intended for the purchase of goods from retailers, online marketplaces or through social media posts. Neither Zelle<sup>®</sup> nor Chase provide protection if you make a purchase of goods using Zelle<sup>®</sup> and then do not receive them or receive them damaged or not as described or expected. In case of errors or questions about your electronic funds transfers, including information on reimbursement for fraudulent Zelle<sup>®</sup> payments, see your account agreement. Neither Chase nor Zelle<sup>®</sup> offers reimbursement for authorized payments you make using Zelle<sup>®</sup>, except for a limited reimbursement program that applies for certain imposter scams where you sent money with Zelle<sup>®</sup>. This reimbursement program is not required by law and may be modified or discontinued at any time.</p> <p> </p> <p>Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.</p> </div></span></div></div><div class="mds-row"><div class="mds-mb-3 mds-col"><span class="mds-d-flex"><p><span class="accessible-text">Footnote</span><sup class="mds-pr-2">2</sup></p><div class="sc-72d22960-0 ftvATe"><p>Chase Online Bill Pay: Must enroll in Chase Online℠ Banking and activate Online Bill Pay. Certain restrictions and other limitations may apply.</p> </div></span></div></div><div class="mds-row"><div class="mds-mb-3 mds-col"><span class="mds-d-flex"><p><span class="accessible-text">Footnote</span><sup class="mds-pr-2">3</sup></p><div class="sc-72d22960-0 ftvATe"><p>Chase Mobile<sup>®</sup> app is available for select mobile devices. Message and data rates may apply.<br> </p> </div></span></div></div></div></div></div><div class="mds-row"><div class="mds-col-4"><div class="mds-pb-6 mds-pb-at-992-7 mds-mb-3 mds-mb-at-992-0"><a href="https://www.chase.com" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven xpins-click link" aria-hidden="false"><img src="/content/dam/unified-assets/logo/chase/chase-logo/additional-file-formats/logo_chase_headerfooter.svg" alt="Chase logo, links to Chase home" loading="lazy" class="sc-d1f3aa2b-0 hieMvE"/></a></div></div></div><div class="mds-row"><div class="mds-col-12 mds-col-at-576-6 mds-col-at-768-6 mds-col-at-992-3"><div class="mds-pb-5 mds-mb-at-992-5"><h2 class="mds-body-small-heavier">Checking Accounts</h2><hr style="--color:var(--secondary);--width:2.5rem" class="sc-b8387b0e-0 kYIcVR mds-my-4" aria-hidden="true"/><div class="sc-72d22960-0 ftvATe sc-2e1ae041-0 mds-body-small"><p>Choose the <a href="https://personal.chase.com/personal/checking" class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_rb_chk-compare">checking account</a> that works best for you. See our <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_rb_chk-total-offer" href="https://account.chase.com/consumer/banking/seo">Chase Total Checking<sup>®</sup></a> offer for new customers. Make purchases with your debit card, and bank from almost anywhere by phone, tablet or computer and more than 15,000 ATMs and more than 4,700 branches.</p> </div></div></div><div class="mds-col-12 mds-col-at-576-6 mds-col-at-768-6 mds-col-at-992-3"><div class="mds-pb-5 mds-mb-at-992-5"><h2 class="mds-body-small-heavier">Savings Accounts & CDs</h2><hr style="--color:var(--secondary);--width:2.5rem" class="sc-b8387b0e-0 kYIcVR mds-my-4" aria-hidden="true"/><div class="sc-72d22960-0 ftvATe sc-2e1ae041-0 mds-body-small"><p>It’s never too early to begin saving. <a class="chaseanalytics-track-link regular-link" href="https://personal.chase.com/personal/savings" data-pt-name="seo_fs_rb_sav-compare">Open a savings account</a> or open a Certificate of Deposit (<a class="chaseanalytics-track-link regular-link" href="/personal/savings/bank-cd" data-pt-name="seo_fs_rb_sav-cds">see interest rates</a>) and start saving your money.</p> </div></div></div><div class="mds-col-12 mds-col-at-576-6 mds-col-at-768-6 mds-col-at-992-3"><div class="mds-pb-5 mds-mb-at-992-5"><h2 class="mds-body-small-heavier">Credit Cards</h2><hr style="--color:var(--secondary);--width:2.5rem" class="sc-b8387b0e-0 kYIcVR mds-my-4" aria-hidden="true"/><div class="sc-72d22960-0 ftvATe sc-2e1ae041-0 mds-body-small"><p>Chase <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_cc_comparecc" href="https://creditcards.chase.com/">credit cards</a> can help you buy the things you need. Many of our cards <a class="chaseanalytics-track-link regular-link" href="https://creditcards.chase.com/rewards-credit-cards" data-pt-name="seo_fs_cc_rewards">offer rewards</a> that can be redeemed for <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_cc_cashback" href="https://creditcards.chase.com/cash-back-credit-cards">cash back</a> or <a href="https://creditcards.chase.com/travel-credit-cards" class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_cc_travel">travel-related</a> perks. With so many options, it can be easy to find a card that matches your lifestyle. Plus, with Credit Journey you can get a <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_cc_creditscore" href="/personal/credit-cards/free-credit-score">free credit score</a>!</p> </div></div></div><div class="mds-col-12 mds-col-at-576-6 mds-col-at-768-6 mds-col-at-992-3"><div class="mds-pb-5 mds-mb-at-992-5"><h2 class="mds-body-small-heavier">Mortgages</h2><hr style="--color:var(--secondary);--width:2.5rem" class="sc-b8387b0e-0 kYIcVR mds-my-4" aria-hidden="true"/><div class="sc-72d22960-0 ftvATe sc-2e1ae041-0 mds-body-small"><p>Apply for a <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_hf_mortgage-home" href="/personal/mortgage">mortgage</a> or <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_hf_refi-home" href="/personal/mortgage/mortgage-refinance">refinance your mortgage</a> with Chase. View today’s <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_hf_rates" href="/personal/mortgage/mortgage-rates">mortgage rates</a> or calculate what you can afford with our <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_hf_calculators" href="/personal/mortgage/calculators-resources/mortgage-calculator">mortgage calculator</a>. Visit our <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_hf_education" href="/personal/mortgage/education">Education Center</a> for homebuying tips and more.</p> </div></div></div><div class="mds-col-12 mds-col-at-576-6 mds-col-at-768-6 mds-col-at-992-3"><div class="mds-pb-5 mds-mb-at-992-5"><h2 class="mds-body-small-heavier">Auto</h2><hr style="--color:var(--secondary);--width:2.5rem" class="sc-b8387b0e-0 kYIcVR mds-my-4" aria-hidden="true"/><div class="sc-72d22960-0 ftvATe sc-2e1ae041-0 mds-body-small"><p><a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_af_home" href="https://autofinance.chase.com/?offercode=WDXDPXXX02">Chase Auto</a> is here to help you get the right car. Apply for <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_af_loan" href="https://autofinance.chase.com/auto-finance/auto-loans?offercode=WDXDPXXX02">auto financing</a> for a new or used car with Chase. Use the <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_af_calculator" href="https://autopreferred.chase.com/garage/auto-loan-calculator?offercode=WDXDPXXX02">payment calculator</a> to estimate monthly payments. Check out the <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_af_education" href="/personal/auto/education?offercode=WDXDPXXX02">Chase Auto Education Center</a> to get car guidance from a trusted source.</p> </div></div></div><div class="mds-col-12 mds-col-at-576-6 mds-col-at-768-6 mds-col-at-992-3"><div class="mds-pb-5 mds-mb-at-992-5"><h2 class="mds-body-small-heavier">Chase for Business</h2><hr style="--color:var(--secondary);--width:2.5rem" class="sc-b8387b0e-0 kYIcVR mds-my-4" aria-hidden="true"/><div class="sc-72d22960-0 ftvATe sc-2e1ae041-0 mds-body-small"><p>With Chase for Business you’ll receive guidance from a team of business professionals who specialize in helping improve cash flow, providing credit solutions, and managing payroll. Choose from <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_bb_chk" href="/business/banking/checking">business checking</a>, <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_bb_card" href="https://creditcards.chase.com/business-credit-cards">business credit cards</a>, <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_bb_payments" href="/business/payments">merchant services</a> or visit our <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_bb_resource-cntr" href="/business/knowledge-center">business resource center</a>.</p> </div></div></div><div class="mds-col-12 mds-col-at-576-6 mds-col-at-768-6 mds-col-at-992-3"><div class="mds-pb-5 mds-mb-at-992-5"><h2 class="mds-body-small-heavier">Sports & Entertainment</h2><hr style="--color:var(--secondary);--width:2.5rem" class="sc-b8387b0e-0 kYIcVR mds-my-4" aria-hidden="true"/><div class="sc-72d22960-0 ftvATe sc-2e1ae041-0 mds-body-small"><p>Chase gives you access to unique sports, entertainment and culinary events through <a data-pt-name="seo_fs_en_se-experiences" href="/personal/events/experiences" class="chaseanalytics-track-link regular-link">Chase Experiences</a> and our exclusive partnerships such as the <a data-pt-name="seo_fs_en_se-uspoen" href="/personal/events/us-open" class="chaseanalytics-track-link regular-link">US Open</a>, <a data-pt-name="seo_fs_en_se-msg" href="https://www.msg.com/" class="chaseanalytics-track-link regular-link">Madison Square Garden</a> and <a class="chaseanalytics-track-link regular-link" href="/personal/events/chase-center" data-pt-name="seo_fs_en_se-chase-center">Chase Center</a>.</p> </div></div></div><div class="mds-col-12 mds-col-at-576-6 mds-col-at-768-6 mds-col-at-992-3"><div class="mds-pb-5 mds-mb-at-992-5"><h2 class="mds-body-small-heavier">Chase Security Center</h2><hr style="--color:var(--secondary);--width:2.5rem" class="sc-b8387b0e-0 kYIcVR mds-my-4" aria-hidden="true"/><div class="sc-72d22960-0 ftvATe sc-2e1ae041-0 mds-body-small"><p>Our <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_csc_pslp" href="/digital/resources/privacy-security">suite of security features</a> can <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_csc_hycp" href="/digital/resources/privacy-security/security/how-you-can-protect">help you protect</a> your info, money and give you peace of mind. See how we're dedicated to helping <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_csc_hvpy" href="/digital/resources/privacy-security/security/how-we-protect-you">protect you</a>, your accounts and your loved ones from <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_csc_fa" href="/digital/resources/privacy-security/financial-abuse">financial abuse</a>. Also, <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_csc_htsc" href="/digital/resources/privacy-security/security/how-to-spot-scams">learn about the common tricks scammers are using</a> to help you stay one step ahead of them. If you see unauthorized charges or believe your account was compromised contact us right away to <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_csc_rf" href="/digital/resources/privacy-security/security/report-fraud">report fraud</a>.</p> </div></div></div><div class="mds-col-12 mds-col-at-576-6 mds-col-at-768-6 mds-col-at-992-3"><div class="mds-pb-5 mds-mb-at-992-5"><h2 class="mds-body-small-heavier">About Chase</h2><hr style="--color:var(--secondary);--width:2.5rem" class="sc-b8387b0e-0 kYIcVR mds-my-4" aria-hidden="true"/><div class="sc-72d22960-0 ftvATe sc-2e1ae041-0 mds-body-small"><p>Chase serves millions of people with a broad range of products. <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_en_abt-chaseonline" href="https://www.chase.com">Chase online</a> lets you manage your Chase accounts, view statements, monitor activity, pay bills or transfer funds securely from one central place. To learn more, visit the <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_en_abt-education" href="/personal/banking/education">Banking Education Center</a>. For questions or concerns, please contact <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_en_abt-customer" href="/digital/customer-service">Chase customer service</a> or let us know about <a data-pt-name="seo_fs_en_abt-complaints" href="/digital/resources/complaints-feedback" class="chaseanalytics-track-link regular-link">Chase complaints and feedback</a>. View the <a class="chaseanalytics-track-link regular-link" href="/digital/resources/about-chase/cra-public-file" data-pt-name="seo_fs_en_ccra-public-file">Chase Community Reinvestment Act Public File</a> for the bank’s latest CRA rating and other CRA-related information.</p> </div></div></div><div class="mds-col-12 mds-col-at-576-6 mds-col-at-768-6 mds-col-at-992-3"><div class="mds-pb-5 mds-mb-at-992-5"><h2 class="mds-body-small-heavier">Investing by J.P. Morgan</h2><hr style="--color:var(--secondary);--width:2.5rem" class="sc-b8387b0e-0 kYIcVR mds-my-4" aria-hidden="true"/><div class="sc-72d22960-0 ftvATe sc-2e1ae041-0 mds-body-small"><p>Whether you choose to work with a <a href="/personal/investments/advisor-services" class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_im_advisor">financial advisor</a> and develop a financial strategy or <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_im_onlineinvesting" href="/personal/investments/online-investing">invest online</a>, J.P. Morgan offers <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_im_education" href="/personal/investments/learning-and-insights">investment education</a>, expertise and a range of tools to help you reach your goals. Visit a J.P. Morgan <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_im_branch" href="https://jpmorganwealthmanagement.chase.com/advisor">Wealth Management Branch</a> or check out our latest online investing <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_im_offer-self-dir" href="https://account.chase.com/consumer/investing/self-directedoffer">offers, promotions, and coupons</a>.</p> <p><strong>INVESTMENT AND INSURANCE PRODUCTS ARE:</strong></p> <ul> <li><strong>NOT FDIC INSURED</strong></li> <li><strong>NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY</strong></li> <li><strong>NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES</strong></li> <li><strong>SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED</strong></li> </ul> </div></div></div><div class="mds-col-12 mds-col-at-576-6 mds-col-at-768-6 mds-col-at-992-3"><div class="mds-pb-5 mds-mb-at-992-5"><h2 class="mds-body-small-heavier">Chase Private Client</h2><hr style="--color:var(--secondary);--width:2.5rem" class="sc-b8387b0e-0 kYIcVR mds-my-4" aria-hidden="true"/><div class="sc-72d22960-0 ftvATe sc-2e1ae041-0 mds-body-small"><p>Get more from a personalized relationship offering <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_cpc_home-personal" href="/personal/checking/private-client#personalized-financial-relationship">no everyday banking fees</a>, priority service from a <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_cpc_team" href="/personal/checking/private-client/team">dedicated team</a> and <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_cpc_perks" href="/personal/checking/private-client/perks">special perks and benefits</a>. Connect with a Chase Private Client Banker at your nearest <a class="chaseanalytics-track-link regular-link" data-pt-name="seo_fs_cpc_branch" href="https://locator.chase.com/?locale=en_US">Chase branch</a> to learn about eligibility requirements and all available benefits.</p> <p><strong>INVESTMENT AND INSURANCE PRODUCTS ARE:</strong></p> <ul> <li><strong>NOT A DEPOSIT</strong></li> <li><strong>NOT FDIC INSURED</strong></li> <li><strong>NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY</strong></li> <li><strong>NO BANK GUARANTEE</strong></li> <li><strong>MAY LOSE VALUE</strong></li> </ul> </div></div></div></div><div class="mds-row"><div class="mds-col-12 mds-col-at-576-12 mds-col-at-768-12 mds-col-at-992-6"><h2 class="mds-body-small-heavier">Other Products & Services:</h2></div></div><div class="mds-row"><div class="mds-col-12 mds-col-at-576-12 mds-col-at-768-12 mds-col-at-992-6"><ul class="sc-7f075714-0 fbRFDU mds-d-at-992-flex mds-d-grid mds-m-0 mds-p-0"><li class="mds-d-inline-flex"><a href="/personal/branch-disclosures" data-pt-name="seo_fs_other_deposit-daa" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link link-underline mds-pr-4 mds-pt-4 mds-body-small" aria-hidden="false">Deposit Account Agreements</a></li><li class="mds-d-inline-flex"><a href="/digital/mobile-banking" data-pt-name="seo_fs_other_mobile-bank" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link link-underline mds-pr-4 mds-pt-4 mds-body-small" aria-hidden="false">Mobile Banking</a></li><li class="mds-d-inline-flex"><a href="/digital/online-banking" data-pt-name="seo_fs_other_online-bank" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link link-underline mds-pr-4 mds-pt-4 mds-body-small" aria-hidden="false">Online Banking</a></li><li class="mds-d-inline-flex"><a href="/personal/financial-goals/life-moments" data-pt-name="seo_fs_other_student" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link link-underline mds-pr-4 mds-pt-4 mds-body-small" aria-hidden="false">Student Center</a></li><li class="mds-d-inline-flex"><a href="/personal/zelle" data-pt-name="seo_fs_other_zelle" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link link-underline mds-pr-4 mds-pt-4 mds-body-small" aria-hidden="false">Zelle®</a></li></ul></div><div class="mds-col-12 mds-col-at-576-12 mds-col-at-768-12 mds-col-at-992-6"><div class="mds-d-at-992-flex mds-d-grid mds-pt-4 mds-pt-at-992-3"><ul class="sc-7f075714-0 fbRFDU mds-d-flex mds-fw-wrap mds-m-0 mds-p-0" data-feature="social-links"><li class="sc-feb0c857-0 cguYAG mds-d-inline-flex mds-mr-5 mds-mt-5 mds-mt-at-992-0"><div style="--link-text-decoration:none" class="sc-48e13e03-0 cESGyT"><a href="https://www.facebook.com/chase" role="link" title="Facebook" data-pt-name="ft_soc_facebook" rel="noreferrer" target="_blank" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-opt-exlnk xpins-click link mds-d-inline-flex" aria-hidden="false"><div class="mds-d-inline-flex mds-jc-center mds-pe-none"><i class="sc-b5964c44-0 yHiaC mds-chase-icons mds-pe-none ico_logo_facebook" style="--icon-color:var(--footer-social-icon-color)" aria-hidden="true"></i></div><span class="sc-5ed86311-0 gbpywr accessible-text"> Facebook, Opens overlay</span></a></div></li><li class="sc-feb0c857-0 cguYAG mds-d-inline-flex mds-mr-5 mds-mt-5 mds-mt-at-992-0"><div style="--link-text-decoration:none" class="sc-48e13e03-0 cESGyT"><a href="https://instagram.com/chase" role="link" title="Instagram" data-pt-name="ft_soc_instagram" rel="noreferrer" target="_blank" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-opt-exlnk xpins-click link mds-d-inline-flex" aria-hidden="false"><div class="mds-d-inline-flex mds-jc-center 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title="LinkedIn" data-pt-name="ft_soc_linkedin" rel="noreferrer" target="_blank" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-opt-exlnk xpins-click link mds-d-inline-flex" aria-hidden="false"><div class="mds-d-inline-flex mds-jc-center mds-pe-none"><i class="sc-b5964c44-0 yHiaC mds-chase-icons mds-pe-none ico_logo_linkedin" style="--icon-color:var(--footer-social-icon-color)" aria-hidden="true"></i></div><span class="sc-5ed86311-0 gbpywr accessible-text"> LinkedIn, Opens overlay</span></a></div></li><li class="sc-feb0c857-0 cguYAG mds-d-inline-flex mds-mr-5 mds-mt-5 mds-mt-at-992-0"><div style="--link-text-decoration:none" class="sc-48e13e03-0 cESGyT"><a href="https://www.pinterest.com/chase/" role="link" title="Pinterest" data-pt-name="ft_soc_pinterest" rel="noreferrer" target="_blank" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-opt-exlnk xpins-click link mds-d-inline-flex" aria-hidden="false"><div class="mds-d-inline-flex mds-jc-center mds-pe-none"><i class="sc-b5964c44-0 yHiaC mds-chase-icons mds-pe-none ico_logo_pinterest" style="--icon-color:var(--footer-social-icon-color)" aria-hidden="true"></i></div><span class="sc-5ed86311-0 gbpywr accessible-text"> Pinterest, Opens overlay</span></a></div></li></ul></div></div></div></div></div><div class="sc-616a4ab6-1 sc-616a4ab6-2 sc-242f9158-0 dduXkv cmatBB gqNHgp mds-body-small-heavier mds-pt-4"><div class="mds-container"><div class="mds-row"><div class="mds-col-12 mds-col-at-576-12 mds-col-at-768-12 mds-col-at-992-6"><div class="sc-72d22960-0 ftvATe"><p>"Chase," "JPMorgan," "JPMorgan Chase," the JPMorgan Chase logo and the Octagon Symbol are trademarks of JPMorgan Chase Bank, N.A. JPMorgan Chase Bank, N.A. is a wholly-owned subsidiary of JPMorgan Chase & Co.</p> <p> </p> <p>Bank deposit accounts, such as checking and savings, may be subject to approval. Deposit products and related services are offered by JPMorgan Chase Bank, N.A. Member FDIC.</p> </div></div><div class="mds-col-12 mds-col-at-576-12 mds-col-at-768-12 mds-col-at-992-6"><div class="mds-d-flex mds-fd-column mds-jc-at-768-space-between h-100 mds-mt-5 mds-mt-at-992-0"><ul class="sc-7f075714-0 sc-f17e3b85-0 fbRFDU ftRUGB mds-d-flex mds-fw-wrap mds-m-0 mds-p-0"><li class="mds-pr-6 mds-pb-5 mds-mr-3"><a href="/digital/resources/about-chase" data-pt-name="ft_fs_aboutchase" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link link-underline" aria-hidden="false">About Chase</a></li><li class="mds-pr-6 mds-pb-5 mds-mr-3"><a href="https://www.jpmorgan.com/global" data-pt-name="ft_fs_jpmorgan" rel="noopener" class="link btn-link btn-not-inverse btn-content-driven chaseanalytics-track-link xpins-click link link-underline" aria-hidden="false">J.P. 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scams","linkPresentationType":"link","isActive":false,"url":"/digital/resources/privacy-security/security/how-to-spot-scams","trailingSeparator":false,"linkTrackingType":"chaseanalytics-track-link","showSpeedBump":false,"linkOpenIn":"samewindow","disabled":false,"trackingId":"security_lnk_l3_spot-scams"},"type":"chase/models/chase-link"},{"values":{"inverse":false,"leadingSeparator":false,"underline":false,"linkText":"How to use Zelle® safely","linkPresentationType":"link","isActive":false,"url":"/digital/resources/privacy-security/security/use-zelle-safely","trailingSeparator":false,"passSourceCodeParam":false,"linkTrackingType":"chaseanalytics-track-link","showSpeedBump":false,"linkOpenIn":"samewindow","disabled":false,"trackingId":"security_lnk_l3_use-zelle"},"type":"chase/models/chase-link"},{"values":{"inverse":false,"leadingSeparator":false,"underline":false,"linkText":"Online do’s \u0026 don’ts","linkPresentationType":"link","isActive":false,"url":"/digital/resources/privacy-security/security/cybersecurity","trailingSeparator":false,"passSourceCodeParam":false,"linkTrackingType":"chaseanalytics-track-link","showSpeedBump":false,"linkOpenIn":"samewindow","disabled":false,"trackingId":"security_lnk_l3_cyber"},"type":"chase/models/chase-link"},{"values":{"inverse":false,"leadingSeparator":false,"underline":false,"linkText":"Privacy","linkPresentationType":"link","isActive":false,"url":"/content/chase-ux/en/digital/resources/privacy-security/privacy/online-privacy-policy","trailingSeparator":false,"linkTrackingType":"chaseanalytics-track-link","showSpeedBump":false,"linkOpenIn":"samewindow","disabled":false,"trackingId":"security_lnk_l3_privacy"},"type":"chase/models/chase-link"},{"values":{"inverse":false,"leadingSeparator":false,"underline":false,"linkText":"Report fraud","linkPresentationType":"link","isActive":false,"url":"/digital/resources/privacy-security/security/report-fraud","trailingSeparator":false,"linkTrackingType":"chaseanalytics-track-link","showSpeedBump":false,"linkOpenIn":"samewindow","disabled":false,"trackingId":"security_lnk_l3_fraud"},"type":"chase/models/chase-link"}],"mobileDropdownOn":true,"isDynamic":true,"stickyOn":false,"navigationItems@ContentType":"contentfragment","fullScreenOff":true,"backgroundContainerColor":"neutral","leftAlignL3Nav":false},"type":"chase/models/chase-levelthreenavigation"},"enableMbox":false,"mboxName":"financial-abuse","conversionMboxEnable":false,"sessionStorageEnable":false,"defaultContent@ContentType":"contentfragment"},"type":"chase/models/mbox"},{"values":{"size":"medium","color":"primary"},"type":"chase/models/padding"},{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"leftAligned":false,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003ch2 style=\"text-align: center;\"\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003e Know what’s happening: Scammers are getting more resourceful and convincing every day\u003c/span\u003e\u003c/h2\u003e\n"},"type":"chase/models/basic-text"},{"values":{"size":"small","color":"primary","roundedBorder":"none"},"type":"chase/models/padding"},{"values":{"tabPanelType":"horizontal","tabs@ContentType":"contentfragment","tabs":[{"values":{"tabName":"Social media marketplace scam","module@ContentType":"contentfragment","sectionIdentifier":"socialmediamarketplace","module":[{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"backgroundContainerColor":"neutral","leftAligned":false,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch2 style=\"text-align: center;\"\u003e\u003cspan class=\"mds-title-xlarge\"\u003eThe 'great sale on your favorite brand' scam\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"text-align: center;\"\u003eScammers\u0026nbsp;create ads on social media offering merchandise at great prices and set up bogus websites that all look exactly like genuine retailers. They’ll collect personal information or ask you to pay with a digital payment platform like Zelle\u003csup\u003e®\u003c/sup\u003e\u003cspan class=\"disclosure\" data-disclosure-url=\"/content/dam/chaseux-fragments/en/chase-footnotes-and-disclosures/personal/cpc/zelle/_jcr_content/module/disclosurecontainer.html?wcmmode=disabled\"\u003e\u003c/span\u003e when you go to “check out”.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n"},"type":"chase/models/basic-text"},{"values":{"topCorneroff":false,"rightText":"\u003cp\u003eI was scrolling on social and saw a sale ad for one of my favorite brands. It looked just like other ads I’d bought from before. The discount was really good, so I clicked on it and went to what looked exactly like their website, even with the free shipping headline.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eWhen I went to check out, I thought it was odd I couldn’t find a place for my credit card, just options for digital payment platforms like Zelle\u003csup\u003e®\u003c/sup\u003e. But I thought no big deal and paid with Zelle\u003csup\u003e®\u003c/sup\u003e. I got suspicious when I didn’t get a confirmation email right away like I usually do. I waited about three weeks, but the merchandise never showed up. I tried to put in a claim for fraud with my bank, but I was told there’s no way to get my money back.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch4\u003eHelp protect yourself\u003c/h4\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eAlways type in a company’s website address yourself to see if special sales or promo codes are listed there. If not, the ad you’re seeing and the website it’s taking you to are likely a scam. \u003cstrong\u003eWhere possible use your credit or debit card which offers protection features that may not be there if you pay by other means.\u003c/strong\u003e\u003c/p\u003e\n","image":"/content/dam/chase-ux/structured-text/personal/privacy-security/social-media-market-scams.jpg","blueImageBarOff":true,"imageRoundEdgeBottom":false,"sectionIdentifier":"social-media-market-text","backgroundContainerColor":"primary","leftText":"\u003ch3\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003eHow it can happen:\u003c/span\u003e\u003c/h3\u003e\n","verticalDividerOff":false,"viewDetailslinks@ContentType":"contentfragment","sections@ContentType":"contentfragment"},"type":"chase/models/structured-text"}],"tabTrackingType":"chaseanalytics-track-link","tabTrackingId":"tab3"},"type":"chase/models/tab"},{"values":{"tabName":"Home services","module@ContentType":"contentfragment","sectionIdentifier":"homeservices","module":[{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"backgroundContainerColor":"neutral","leftAligned":false,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch2 style=\"text-align: center;\"\u003e\u003cspan class=\"mds-title-xlarge\"\u003eWatch out for social media ads for household services\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"text-align: center;\"\u003eScammers advertise services like house cleaning, home repairs or installations at low prices on social media marketplaces. But when you book, they ask for a deposit using a payment app like Zelle\u003csup\u003e®\u003c/sup\u003e or a wire transfer. Then they never turn up and disappear with your money.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n"},"type":"chase/models/basic-text"},{"values":{"topCorneroff":false,"rightText":"\u003ch4\u003eSocial media ads\u003c/h4\u003e\n\u003cp\u003eI’d been looking for a house cleaner when an ad appeared in my social feed for a cleaning company with a really good offer for first-time customers. I clicked on the ad and it took me to a professional looking website with good reviews and the cleaner's contact information. I reached out to the cleaner and they had a special discount if I wired them a deposit for the first six cleanings, which I did. But no one turned up and the company never responded to my complaint. I wired the money so the cleaner had received the money right away. Then they just disappeared and I couldn't get my money back.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch4\u003eSocial media marketplaces\u003c/h4\u003e\n\u003cp\u003eI needed a new boiler and saw a plumber advertising their services on a social media marketplace. When I clicked the link, it opened messenger and we texted back and forth about prices and some questions about the job. The plumber was very responsive and seemed to know his stuff. We agreed on a price so he booked me a time and date for the install. It was a big job so I wasn’t surprised he asked for half up front. He gave me his Zelle\u003csup\u003e®\u003c/sup\u003e info and I sent the deposit. A few days later I tried to confirm the appointment and got no response. I never heard from them again and no one turned up. I sent the money with Zelle\u003csup\u003e®\u003c/sup\u003e so he received the money right away. Then he disappeared, so I couldn’t get my money back.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch4\u003eHelp protect yourself\u003c/h4\u003e\n\u003cul\u003e\n\u003cli\u003eBefore you book any household job, read the reviews, check references and meet them in person.\u003c/li\u003e\n\u003cli\u003eGet multiple written estimates from different companies and only hire licensed contractors.\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eNever pay a deposit using a payment app like Zelle\u003csup\u003e® \u003c/sup\u003eor a wire transfer. Both are like giving someone cash. Once you send the money, it’s unlikely you’ll be able to get it back.\u003c/li\u003e\n\u003c/ul\u003e\n","image":"/content/dam/chase-ux/structured-text/personal/privacy-security/home-services-scams.jpg","blueImageBarOff":true,"imageRoundEdgeBottom":false,"sectionIdentifier":"home-services","backgroundContainerColor":"primary","leftText":"\u003ch3\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003eHow it can happen:\u003c/span\u003e\u003c/h3\u003e\n","verticalDividerOff":false,"viewDetailslinks@ContentType":"contentfragment","sections@ContentType":"contentfragment"},"type":"chase/models/structured-text"}],"tabTrackingType":"chaseanalytics-track-link","tabTrackingId":"tab9"},"type":"chase/models/tab"},{"values":{"tabName":"Company Impersonation scams","module@ContentType":"contentfragment","sectionIdentifier":"knowncompany","module":[{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"backgroundContainerColor":"neutral","leftAligned":false,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch2 style=\"text-align: center;\"\u003e\u003cb\u003e\u003cspan class=\"mds-title-xlarge\"\u003eWatch out for scammers impersonating banks and companies you trust\u003c/span\u003e\u003c/b\u003e\u003c/h2\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"text-align: center;\"\u003eScammers pretend to be from a company you know and trust, even having the company’s number appear on your caller ID. They contact you about a ‘problem’, such as fraud on your account that must be resolved immediately in order to protect you. They often trick you into making transfers or sending money as they instruct you on how to “fix” the problem.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n"},"type":"chase/models/basic-text"},{"values":{"topCorneroff":false,"rightText":"\u003cp\u003eI received a call from a woman who said she was a Chase representative. She said scammers had targeted my account and that I needed to send the money to a different account number immediately so that the scammer couldn’t take what was left. She was very professional and seemed to know everything about the bank. I asked her for her phone number, and it matched the one on the back of my debit card. I had no doubt I was talking to a Chase employee. So, I made the transfer to the account number she gave me, and she immediately hung up. I was horrified. My balance was zero.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eI’m really tech savvy so I was one of those people who thought this would never happen to me. But she was so convincing and so nice. I really believed she was trying to help me keep my savings from being stolen.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch4\u003eHelp protect yourself\u003c/h4\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eAlways be suspicious of legitimate looking or sounding calls, texts or emails from companies saying there’s a problem with your account or anyone asking for personal information to confirm who you are.\u003c/strong\u003e Hang up and don’t click links in texts or emails or call any phone numbers you are given. Instead, find the company’s contact information on their website and call the number listed there to ask if there’s a problem with your account. To reach Chase, call the number on the back of your card or on the account statement.\u003c/p\u003e\n","image":"/content/dam/chase-ux/structured-text/personal/privacy-security/known-company-scams.jpg","blueImageBarOff":true,"imageRoundEdgeBottom":false,"sectionIdentifier":"known-company-text","backgroundContainerColor":"primary","leftText":"\u003ch3\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003eHow it can happen:\u003c/span\u003e\u003c/h3\u003e\n","verticalDividerOff":false,"viewDetailslinks@ContentType":"contentfragment","sections@ContentType":"contentfragment"},"type":"chase/models/structured-text"}],"tabTrackingType":"chaseanalytics-track-link","tabTrackingId":"tab5"},"type":"chase/models/tab"},{"values":{"tabName":"Fake listings \u0026 property rental scams","module@ContentType":"contentfragment","sectionIdentifier":"fakelisting","module":[{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"backgroundContainerColor":"neutral","leftAligned":false,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch2 style=\"text-align: center;\"\u003e\u003cspan class=\"mds-title-xlarge\"\u003eWatch out for vacation rental and real estate scams\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"text-align: center;\"\u003eScammers\u0026nbsp;are posing as real estate agents and posting fake listings on vacation sites, looking to sell or rent a home that doesn’t exist. They’ll often pressure you into sending a ‘deposit’ to hold the property, saying there’s a lot of demand for it.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n"},"type":"chase/models/basic-text"},{"values":{"topCorneroff":false,"rightText":"\u003cp\u003eWe’re a group on a tight budget, but we decide to splurge a bit. We found a great house on a major vacation rental website and emailed through the website. A man called us from his cell and was really nice. Since we were a group, he even said we could each pay our share of the deposit using Zelle\u003csup\u003e®\u003c/sup\u003e or a digital payment app. So, we each sent our share for the deposit, and later our shares for the balance.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eAs the trip date got closer, we called the guy to make sure everything was all set, but couldn’t get a hold of him. We emailed through the vacation rental but the guy who responded said he didn’t have our reservation and he had a different phone number. I called him in a panic, and he said he was the legitimate owner but that someone had copied his listing, right down to the exact wording. The legitimate owner said he’d reported the fake listing several times, but it still wasn’t taken down. We contacted the vacation rental website, but they said since we hadn’t paid through the site, their guarantee against fake listings did not apply.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch4\u003eHelp protect yourself\u003c/h4\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eMost major property rental sites offer fraud guarantees, but only if you pay and communicate with the owners through the site. \u003cstrong\u003eTry to see properties in person and avoid sending deposits through wire transfers or digital payments like Zelle\u003csup\u003e®\u003c/sup\u003e since that’s like sending cash and once you send it you may not be able to get it back.\u003c/strong\u003e\u003c/p\u003e\n","image":"/content/dam/chase-ux/structured-text/personal/privacy-security/fake-listings-scams.jpg","blueImageBarOff":true,"imageRoundEdgeBottom":false,"sectionIdentifier":"fake-listings-text","backgroundContainerColor":"primary","leftText":"\u003ch3\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003eHow it can happen:\u003c/span\u003e\u003c/h3\u003e\n","verticalDividerOff":false,"viewDetailslinks@ContentType":"contentfragment","sections@ContentType":"contentfragment"},"type":"chase/models/structured-text"}],"tabTrackingType":"chaseanalytics-track-link","tabTrackingId":"tab4"},"type":"chase/models/tab"},{"values":{"tabName":"Police \u0026 government scams","module@ContentType":"contentfragment","sectionIdentifier":"lawenforcement","module":[{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"backgroundContainerColor":"neutral","leftAligned":false,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch2 style=\"text-align: center;\"\u003e\u003cspan class=\"mds-title-xlarge\"\u003eWatch out for fake cops and bogus official scams\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"text-align: center;\"\u003eScammers impersonate officials like the police, IRS, immigration, or Social Security. They often use some of your personal information to make it seem even more authentic. Then they try to scare or intimidate you into sending money.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n"},"type":"chase/models/basic-text"},{"values":{"topCorneroff":false,"rightText":"\u003cp\u003eMy phone’s caller ID said it was the sheriff’s office. The woman said I’d missed my grand jury date and that there was a warrant out for my arrest.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eShe gave me a judge’s name, which my husband looked up and he was a real federal judge at the address she gave. The woman said I could pay a fine and meet with the judge or be booked at the detention center. She said if I didn’t comply, I could be arrested if I was pulled over for any traffic violation, no matter how minor.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eI was so worried. Threatening calls from the sheriff’s office kept coming. It was overwhelming, because of the personal stuff they knew about me and the things they said that were going to happen to me if I didn’t take care of it right away. I paid $1,500 thinking things would be settled. But they kept calling with more stories of why more money was needed. When my husband called the number they’d given us to confirm the appointment with the judge, there was no record of any appointment. That’s when we knew it was a scam. We lost a total of $5,000.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch4\u003eHelp protect yourself\u003c/h4\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eScammers can be very effective at sounding official and convincing you something bad has happened. Often, multiple scammers work together to make a story sound more real. \u003cstrong\u003eNever trust a law enforcement, government, utility company, bank or others that contact you out of the blue, especially if they threaten you.\u003c/strong\u003e Hang up and find a number for the organization yourself on their website and call them directly.\u003c/p\u003e\n","image":"/content/dam/chase-ux/structured-text/personal/privacy-security/police-government-scams.jpg","blueImageBarOff":true,"imageRoundEdgeBottom":false,"sectionIdentifier":"police-government-text","backgroundContainerColor":"primary","leftText":"\u003ch3\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003eHow it can happen:\u003c/span\u003e\u003c/h3\u003e\n","verticalDividerOff":false,"viewDetailslinks@ContentType":"contentfragment","sections@ContentType":"contentfragment"},"type":"chase/models/structured-text"}],"tabTrackingType":"chaseanalytics-track-link","tabTrackingId":"tab2"},"type":"chase/models/tab"},{"values":{"tabName":"Pets","module@ContentType":"contentfragment","sectionIdentifier":"pets","module":[{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"sectionIdentifier":"pets-text","backgroundContainerColor":"neutral","leftAligned":false,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch2 style=\"text-align: center;\"\u003e\u003cspan class=\"mds-title-xlarge\"\u003eWatch out for irresistible cuteness\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"text-align: center;\"\u003eScammers advertise adorable looking pets for sale that don’t exist. They often instill a sense of urgency by asking you to pay a deposit to secure the animal before someone else does. But then they either disappear or keep asking you for more money to “cover new costs.”\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n"},"type":"chase/models/basic-text"},{"values":{"topCorneroff":false,"rightText":"\u003cp\u003eAfter our elderly dog passed away, my husband’s health deteriorated as he lost his cuddle buddy. So, I decided to surprise him with a new puppy. I found the perfect little dog online and contacted the \u0026quot;breeder.\u0026quot; They told me the puppy would be available in a few weeks, but they could reserve her for me with a small deposit. I paid it happily and relaxed.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eBut then things got complicated. First the \u0026quot;breeder\u0026quot; got in touch to say there was a problem with the payment and I needed to send another deposit. A day later there was a quarantine fee. Then a permit fee. I thought it was normal, so I went out and bought dog food and toys in preparation. But when the seller wanted another payment I complained, only to be threatened with a lawsuit for \u0026quot;puppy abandonment.\u0026quot;\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eAt that point I called the police to be told there was no such law, the so-called breeder was really a criminal, and I couldn’t get my money back.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch4\u003eHelp protect yourself\u003c/h4\u003e\n\u003cul\u003e\n\u003cli\u003eDo your homework—research the breeder and their reviews.\u003c/li\u003e\n\u003cli\u003eDon’t send any payments or share personal information until you’ve seen the pet in person first.\u003c/li\u003e\n\u003c/ul\u003e\n","image":"/content/dam/chase-ux/structured-text/personal/privacy-security/pets-scams.jpg","blueImageBarOff":true,"imageRoundEdgeBottom":false,"sectionIdentifier":"pets-structured-text","backgroundContainerColor":"primary","leftText":"\u003ch3\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003eHow it can happen:\u003c/span\u003e\u003c/h3\u003e\n","verticalDividerOff":false,"viewDetailslinks@ContentType":"contentfragment","sections@ContentType":"contentfragment"},"type":"chase/models/structured-text"}],"tabTrackingType":"chaseanalytics-track-link","tabTrackingId":"tab10"},"type":"chase/models/tab"}],"overFlowTabTrackingId":"know-what-happen-scammers","moduleSeparatingLineOff":false,"tabStyle":"panel","tabAlignment":"left","overFlowTabTrackingType":"chaseanalytics-track-link"},"type":"chase/models/tab-container"},{"values":{"size":"large","color":"primary","roundedBorder":"none"},"type":"chase/models/padding"},{"values":{"tabPanelType":"horizontal","tabs@ContentType":"contentfragment","tabs":[{"values":{"tabName":"Tech support scam","module@ContentType":"contentfragment","sectionIdentifier":"techsupport","module":[{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"backgroundContainerColor":"neutral","leftAligned":false,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch2 style=\"text-align: center;\"\u003e\u003cspan class=\"mds-title-xlarge\"\u003eWatch out for\u0026nbsp;the latest tech support and computer virus scams\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"text-align: center;\"\u003eScammers pretend to be tech support from a well-known company. They either call, text or try to trick you into clicking on a link in an email, text or pop-up window, claiming there’s a problem with your computer like a virus or a billing issue. To fix it, you inadvertently give them remote access to your computer.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n"},"type":"chase/models/basic-text"},{"values":{"topCorneroff":false,"rightText":"\u003cp\u003eI got a giant yellow “alert” that covered my computer screen, saying my computer had been hacked. My cursor was even moving on its own, so something definitely seemed wrong. Another alert appeared that looked legitimately from the same brand as my computer, telling me to call the tech support line.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eThe man who answered was very professional and said they’d been seeing this attack happening a lot lately. He had me go to a website that had all sorts of cyber security information on it and click on a link. He said it would let him see my screen to gauge how bad the attack was. He had me sign into some unimportant websites like a movie site and my pet store. He said everything looked fine, but I should sign into my bank account to also check it. He said he couldn’t see my password as it showed up with just those dots in the password field. I told him there were no unusual transactions on my account, so he said it looked like it was all a false alarm and hung up.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eLittle did I know, that when I gave him remote access to my computer, he was able to see everything I typed. The scammers later signed into my bank account and transferred thousands out.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch4\u003eHelp protect yourself\u003c/h4\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eScammers know “virus alerts” immediately put computer users into a panic. \u003cstrong\u003eNever click on virus alerts, even if they look like they come from your computer company or an anti-virus protection company.\u003c/strong\u003e If you think your computer was impacted, talk to a reputable service provider.\u003c/p\u003e\n","image":"/content/dam/chase-ux/structured-text/personal/privacy-security/tech-support-scams.jpg","blueImageBarOff":true,"imageRoundEdgeBottom":false,"sectionIdentifier":"tech-support-text","backgroundContainerColor":"primary","leftText":"\u003ch3\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003eHow it can happen:\u003c/span\u003e\u003c/h3\u003e\n","verticalDividerOff":false,"viewDetailslinks@ContentType":"contentfragment","sections@ContentType":"contentfragment"},"type":"chase/models/structured-text"}],"tabTrackingType":"chaseanalytics-track-link","tabTrackingId":"tab6"},"type":"chase/models/tab"},{"values":{"tabName":"Identity theft","module@ContentType":"contentfragment","sectionIdentifier":"identitytheft","module":[{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"sectionIdentifier":"identity-theft-text","backgroundContainerColor":"neutral","leftAligned":false,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch2 style=\"text-align: center;\"\u003e\u003cspan class=\"mds-title-xlarge\"\u003eWatch out for strangers trying to get your personal information\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"text-align: center;\"\u003eIf a scammer gets hold of sensitive information such as your birth date, social security number, banking information or usernames and passwords, they can use it to steal your identity. Then pretending to be you, they could commit crimes, steal money from your bank accounts, open credit cards, take out loans or even rent an apartment in your name.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n"},"type":"chase/models/basic-text"},{"values":{"topCorneroff":false,"rightText":"\u003cp\u003eI lost my wallet, which contained my social security number. Soon after, I began receiving strange letters from various banks and retailers, notifying me that I was approved for loans and credit cards. I hadn't applied for any of these.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eIt became clear that someone had stolen my identity and was using it to open new lines of credit in my name.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch4\u003eHelp protect yourself\u003c/h4\u003e\n\u003cp\u003eIdentity theft can be devastating because it can take time to resolve, so think of your personal information as extremely valuable and guard it well.\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" class=\"chaseanalytics-opt-doc-dnld regular-link \" data-pt-name=\"privacy_pdf_kit\" href=\"/content/dam/chase-ux/documents/digital/resources/identity-theft-kit.pdf\" target=\"_blank\"\u003eDownload our free Identity Theft Kit (PDF)\u003c/a\u003e to find out more about how to help protect yourself.\u003c/li\u003e\n\u003cli\u003eNever give your info to anyone who calls, texts or emails you.\u003c/li\u003e\n\u003cli\u003eOnly carry the cards you use regularly and never carry your social security card.\u003c/li\u003e\n\u003cli\u003e\u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"privacy_lnk_alert\" href=\"https://secure.chase.com/web/auth/nav?navKey=manageMyAlerts\"\u003eSet up alerts\u003c/a\u003e for your bank accounts.\u003c/li\u003e\n\u003cli\u003e\u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"privacy_lnk_score\" href=\"/personal/credit-cards/free-credit-score\"\u003eEnroll in Chase Credit Journey\u003csup\u003e®\u003c/sup\u003e\u003c/a\u003e to monitor your credit score and get notified of changes or new activity related to your identity.\u003c/li\u003e\n\u003c/ul\u003e\n","image":"/content/dam/chase-ux/structured-text/personal/privacy-security/identity-theft-scams.jpg","blueImageBarOff":true,"imageRoundEdgeBottom":false,"sectionIdentifier":"identity-theft-structured-text","backgroundContainerColor":"primary","leftText":"\u003ch3\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003eHow it can happen:\u003c/span\u003e\u003c/h3\u003e\n","verticalDividerOff":false,"viewDetailslinks@ContentType":"contentfragment","sections@ContentType":"contentfragment"},"type":"chase/models/structured-text"}],"tabTrackingType":"chaseanalytics-track-link","tabTrackingId":"tab10"},"type":"chase/models/tab"},{"values":{"tabName":"Crypto/Pig butchering scams","module@ContentType":"contentfragment","sectionIdentifier":"cryptopigbutchering","module":[{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"backgroundContainerColor":"neutral","leftAligned":false,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch2 style=\"text-align: center;\"\u003e\u003cspan class=\"mds-title-xlarge\"\u003eWatch out for a fast-growing scam: the pig butchering scam\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"text-align: center;\"\u003eThe awful name “pig butchering” comes from scammers fattening up their victim over weeks and months, building friendly, trusted relationships before convincing them to invest in legitimate looking cryptocurrency platforms. The scammers control the platforms and will eventually take the money and disappear.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n"},"type":"chase/models/basic-text"},{"values":{"topCorneroff":false,"rightText":"\u003cp\u003eI’m a software engineer and I’ve read about all sorts of scams, and always thought, “I’d never fall for something like that”. For me, it started with a woman I met on a dating app. We were in different cities, so we both knew a relationship wasn’t going to happen. But over the course of several months, we had a lot of friendly back and forth texts and emails.\u0026nbsp;\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eWe had a lot of similar interests, including investing in the stock market. We both talked about how we’d missed out on the hot tech stocks, so we didn’t want to miss out on the crypto surge. I’d done well putting some money in crypto and she too said she’d made a mint. She sent me the link to the platform she used, and I checked it out. I know tech and this looked like a legitimate site, everything was very professional. I signed up for an account, deposited a small amount, and made $1,500 on my first investment.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eI put some more money in and did well again. So over time, this became my go-to investment, ultimately putting in $1.6 million. My balance grew to over $8 million. I thought I was set, even thinking of retiring early and paying off my kids’ college.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eThen I went to make a withdrawal for my son’s tuition bill. And I got a message that said, “You have to repay the loan before you can make a cash withdrawal”. I’d never taken out a loan, so I thought it was just a glitch. The app wanted $1.5 million from me, threatening to freeze my account if I didn’t pay. There was no way to resolve it. No one responded when I tried the customer service chat, emails and phone numbers. I asked my friend if she was having any issues and next thing I knew, she’d blocked me, and her online profile disappeared. I went on the FBI site and read about fake crypto websites and apps. My entire life savings was gone in a matter of months.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch4\u003eHelp protect yourself\u003c/h4\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eIt’s important to know that pig butchering scams often work slowly. The online “friend” you meet may spend weeks, even months, building up your friendship and trust. So be wary. An online friendship that turns to discussing investments is very often a scammer. Be suspicious of claims like having insider knowledge about cryptocurrency investment opportunities, which include promises of quick and large returns, or if the person encourages you to use a specific app or platform for investing.\u003c/p\u003e\n","image":"/content/dam/chase-ux/structured-text/personal/privacy-security/crypto-pig-butchering-scams.jpg","blueImageBarOff":true,"imageRoundEdgeBottom":false,"sectionIdentifier":"crypto-pig-butchering-text","backgroundContainerColor":"primary","leftText":"\u003ch3\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003eHow it can happen:\u003c/span\u003e\u003c/h3\u003e\n","verticalDividerOff":false,"viewDetailslinks@ContentType":"contentfragment","sections@ContentType":"contentfragment"},"type":"chase/models/structured-text"}],"tabTrackingType":"chaseanalytics-track-link","tabTrackingId":"tab8"},"type":"chase/models/tab"},{"values":{"tabName":"Artificial Intelligence scam","module@ContentType":"contentfragment","sectionIdentifier":"ai","module":[{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"backgroundContainerColor":"neutral","leftAligned":false,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch2 style=\"text-align: center;\"\u003e\u003cspan class=\"mds-title-xlarge\"\u003eWatch out for Artificial Intelligence scams\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"text-align: center;\"\u003eScammers use AI to clone voices impersonating people. One of the scams using AI is where they clone voices of loved ones, then call using that voice, pretending to be desperate for money to get out of trouble or danger. It's very convincing.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n"},"type":"chase/models/basic-text"},{"values":{"topCorneroff":false,"rightText":"\u003cp\u003eI answered a call that I thought was my son because it sounded exactly like his voice saying he’d had an accident, injured someone, and was in police custody.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eAfter hanging up, I received several calls from someone claiming to be his public defender. He gave me his name, the county clerk’s info and told me to how to wire $9,000 for his bail.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eLuckily, I called my son’s wife first, who said nothing had happened to him. I genuinely believed that the person on the phone was him. It was his voice, using words he would use. The “public defender” also sounded like a lawyer. He wasn’t too pushy and spoke very calmly. It really does show how sophisticated scammers have become.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch4\u003eHelp protect yourself\u003c/h4\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eAI generated voices sound very real because scammers get a small audio sample of someone’s voice and then run through an AI program that replicates the voice. \u003cstrong\u003eSo be extra careful of friends or family members calling suddenly and needing help. Hang up and call them back on a number you know to be theirs, or call someone else who knows them. \u003c/strong\u003eYou may also want to think twice before you post a video on social media because scammers can easily access a sample of your voice.\u003c/p\u003e\n","image":"/content/dam/chase-ux/structured-text/personal/privacy-security/artificial-intelligence.jpg","blueImageBarOff":true,"imageRoundEdgeBottom":false,"sectionIdentifier":"artificial-intelligence-text","backgroundContainerColor":"primary","leftText":"\u003ch3\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003eHow it can happen:\u003c/span\u003e\u003c/h3\u003e\n","verticalDividerOff":false,"viewDetailslinks@ContentType":"contentfragment","sections@ContentType":"contentfragment"},"type":"chase/models/structured-text"}],"tabTrackingType":"chaseanalytics-track-link","tabTrackingId":"tab1"},"type":"chase/models/tab"},{"values":{"tabName":"Money mule scams","module@ContentType":"contentfragment","sectionIdentifier":"money-mule","module":[{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"backgroundContainerColor":"neutral","leftAligned":false,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch2 style=\"text-align: center;\"\u003e\u003cspan class=\"mds-title-xlarge\"\u003eWatch out for\u0026nbsp;fake job offers - otherwise known as money mule scams\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"text-align: center;\"\u003eWhile you may think terms like “money mule” or “money laundering” refer to the drug trade, scammers have brought this movement of illicit funds into the corporate world. Unsuspecting “mules” are now often jobseekers applying for what appear to be legitimate job postings from legitimate companies. At some point in the hiring process, the “mule” is asked to receive and transfer money, usually from compromised accounts or through fraudulent checks, keeping a portion for themselves as compensation.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n"},"type":"chase/models/basic-text"},{"values":{"topCorneroff":false,"rightText":"\u003cp\u003eI found a job posting for a well-known company in my field on a major job site. Without giving it a second thought, I submitted the application and was contacted to do a video interview. It all went well, and I was offered the job with a nice signing bonus.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eBefore I started, my manager emailed that HR had doubled the amount of my bonus by mistake. He instructed me to go ahead and deposit the bonus check and to just use Zelle\u003csup\u003e®\u003c/sup\u003e to send back the overpayment amount. I assumed it was an honest mistake and certainly wasn’t going to make waves with my new boss, so I deposited the check and set up three different Zelle\u003csup\u003e®\u003c/sup\u003e payments. Lucky for me, my bank flagged the Zelle\u003csup\u003e®\u003c/sup\u003e payments as being unusual and blocked them. It turns out the job listing, the job, the bonus, and the bonus check were all fake.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch4\u003eHelp protect yourself\u003c/h4\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eNo honest potential employer will ever send you a check to deposit and then tell you to send part of the money back. Honest employers will also never ask you to pay to get a job. Anyone who does is a scammer.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eYou can also look up the name of the company or hiring manager along with the word \u0026quot;scam\u0026quot; or \u0026quot;complaint\u0026quot; to see if there's any red flags. Remember that scammers are sophisticated and they know how to use technology, social media, and they even pay for ads to lure prospective victims.\u003c/p\u003e\n","image":"/content/dam/chase-ux/structured-text/personal/privacy-security/money-mule-scams.jpg","blueImageBarOff":true,"imageRoundEdgeBottom":false,"sectionIdentifier":"money-mule-text","backgroundContainerColor":"primary","leftText":"\u003ch3\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003eHow it can happen:\u003c/span\u003e\u003c/h3\u003e\n","verticalDividerOff":false,"viewDetailslinks@ContentType":"contentfragment","sections@ContentType":"contentfragment"},"type":"chase/models/structured-text"}],"tabTrackingType":"chaseanalytics-track-link","tabTrackingId":"tab7"},"type":"chase/models/tab"}],"overFlowTabTrackingId":"know-what-happen-scammers-2","moduleSeparatingLineOff":false,"tabStyle":"panel","tabAlignment":"left","overFlowTabTrackingType":"chaseanalytics-track-link"},"type":"chase/models/tab-container"},{"values":{"size":"medium","color":"primary"},"type":"chase/models/padding"},{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"sectionIdentifier":"check-fraud-basic-text","leftAligned":false,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003ch2 class=\"mds-title-xlarge-heavier\" style=\"text-align: center;\"\u003e\u003cstrong\u003eScam alert:\u003c/strong\u003e Check fraud\u003c/h2\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch3 style=\"text-align: center;\"\u003eBe careful when using checks\u003c/h3\u003e\n"},"type":"chase/models/basic-text"},{"values":{"dividerPlacementLeft":true,"backgroundContainerColor":"primary","roundedEdge":"none","links@ContentType":"contentfragment","verticalDividerOff":false,"gridView":false,"sections":[{"values":{"centerAlignmentOn":false,"video@ContentType":"contentfragment","links@ContentType":"contentfragment","title":"\u003cp\u003e\u003cstrong\u003eWhat's happening?\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eScammers can steal your written checks from your mailbox, or if you deposit them but don't dispose of them properly. Then, they can use chemicals to erase and rewrite checks to themselves, sell your personal info or use it to create counterfeit checks.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eConsider using other ways to pay, including Chase Online℠\u0026nbsp;Bill Pay\u003cspan class=\"disclosure\" data-disclosure-url=\"/content/dam/chaseux-fragments/en/chase-footnotes-and-disclosures/business/banking/services/chase-online-bill-pay/_jcr_content/module/disclosurecontainer.html?wcmmode=disabled\"\u003e\u003c/span\u003e, Zelle\u003csup\u003e®\u003c/sup\u003e\u003cspan class=\"disclosure\" data-disclosure-url=\"/content/dam/chaseux-fragments/en/chase-footnotes-and-disclosures/personal/cpc/zelle/_jcr_content/module/disclosurecontainer.html?wcmmode=disabled\"\u003e\u003c/span\u003e and your Chase debit card.\u003c/p\u003e\n","showVerticalLine":true},"type":"chase/models/block-section"},{"values":{"centerAlignmentOn":false,"video@ContentType":"contentfragment","links@ContentType":"contentfragment","title":"\u003cp\u003e\u003cstrong\u003eIf you write a check, remember these tips:\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eUse a permanent pen so the information is hard to erase.\u003c/li\u003e\n\u003cli\u003eMake sure to fill out the payee and dollar amount space completely or draw a line to the end of the space. Also, sign your checks the same way every time.\u003c/li\u003e\n\u003cli\u003eMail your check from inside the post office.\u003c/li\u003e\n\u003cli\u003eUse Chase Mobile\u003csup\u003e®\u003cspan class=\"disclosure\" data-disclosure-url=\"/content/dam/chaseux-fragments/en/chase-footnotes-and-disclosures/digital/mobile-app/_jcr_content/module/disclosurecontainer.html?wcmmode=disabled\"\u003e\u003c/span\u003e\u003c/sup\u003e app to monitor your accounts and verify the payee and amount of the check matches what you originally wrote.\u003c/li\u003e\n\u003c/ul\u003e\n","showVerticalLine":true},"type":"chase/models/block-section"}],"sections@ContentType":"contentfragment"},"type":"chase/models/feature-block"},{"values":{"size":"medium","color":"primary"},"type":"chase/models/padding"},{"values":{"size":"large","color":"secondary","fullWidthOn":false,"roundedBorder":"none"},"type":"chase/models/padding"},{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"sectionIdentifier":"scammer-tricks","backgroundContainerColor":"secondary","leftAligned":false,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch2 style=\"text-align: center;\"\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003eKnowing about scammers' tricks can help you stay one step ahead of them\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"text-align: center;\"\u003eHere are some of the latest schemes to avoid:\u003c/p\u003e\n"},"type":"chase/models/basic-text"},{"values":{"size":"large","color":"secondary","fullWidthOn":false,"roundedBorder":"none"},"type":"chase/models/padding"},{"values":{"size":"large","color":"primary","roundedBorder":"none"},"type":"chase/models/padding"},{"values":{"bodyText":"\u003ch3\u003eWatch out for scammers impersonating banks\u003c/h3\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat's happening?\u003c/strong\u003e\u003cbr\u003e\n\u003cbr\u003e\nA scammer calls or texts pretending to be from Chase and says you need to send money to another account using a wire transfer.\u0026nbsp;They may claim it’s to reverse fraud on your account. Don’t fall for it – it’s a scam!\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eWe will never ask you\u0026nbsp;to send money to yourself.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTips to help you stay safe:\u003c/strong\u003e\u003cbr\u003e\n\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eKnow who you're talking to: You can verify that you're speaking with us by hanging up and calling the number on the back of your Chase card or your account statement.\u003c/li\u003e\n\u003cli\u003eTake a moment: Think about what they're asking for, and verify they are who they say they are, especially if it feels urgent or pressured — it could be a scam.\u003c/li\u003e\n\u003cli\u003eBe careful when sending money: It's important to verify you're not sending money to a scammer. Once you send money you may not be able to get it back.\u003c/li\u003e\n\u003c/ul\u003e\n","featuredImage":"/content/dam/chase-ux/media-block-v2/digital/resources/privacy-security/pay-yourself-8292023.jpeg","applyHorizontalDivider":false,"sectionIdentifier":"pay-yourself-scams","backgroundContainerColor":"primary","imageAlignment":"right","fullBleedOn":false,"links@ContentType":"contentfragment","featuredVideo@ContentType":"contentfragment"},"type":"chase/models/media-block-v2"},{"values":{"size":"large","color":"primary","roundedBorder":"none"},"type":"chase/models/padding"},{"values":{"dividerPlacementLeft":true,"backgroundContainerColor":"neutral","roundedEdge":"none","links@ContentType":"contentfragment","verticalDividerOff":false,"title":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch2 style=\"text-align: center;\"\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003eKeep tabs on common scams\u003c/span\u003e\u003c/h2\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"text-align: center;\"\u003eTo help protect yourself, always be suspicious of calls, emails, texts or any communication you receive from someone you don't know\u0026nbsp;— particularly if they want money or your personal information. See below for examples of common scams and tips to be more secure.\u003c/p\u003e\n","gridView":false,"sections":[{"values":{"image":"/content/dam/unified-assets/illustration/chase-masterbrand/spot/supporting/mds_ill_price_tag_supporting.svg","centerAlignmentOn":false,"description":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026quot;Get a great price on these exclusive sneakers. You can pay using cash or a payment app.\u0026quot;\u003cbr\u003e\n\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTIP:\u003c/strong\u003e Be wary of great \u0026quot;deals\u0026quot; on social media sites. Once you send money you may not get it back.\u003c/p\u003e\n","video@ContentType":"contentfragment","links@ContentType":"contentfragment","title":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch3\u003eFor sale, hot deal\u003c/h3\u003e\n","showVerticalLine":true},"type":"chase/models/block-section"},{"values":{"image":"/content/dam/unified-assets/illustration/chase-masterbrand/spot/supporting/mds_ill_people_customer_service_supporting.svg","centerAlignmentOn":false,"description":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026quot;I'm with the IRS, and you owe back taxes. If not paid immediately, a lawsuit will be filed against you.\u0026quot;\u003cbr\u003e\n\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTIP:\u0026nbsp;\u003c/strong\u003eBe cautious if you’re told to take action right away. Think about what they’re asking for and verify that they are who they say they are.\u003c/p\u003e\n","video@ContentType":"contentfragment","links@ContentType":"contentfragment","title":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch3\u003eSomeone you 'know'\u003c/h3\u003e\n","showVerticalLine":true},"type":"chase/models/block-section"},{"values":{"image":"/content/dam/unified-assets/illustration/chase-masterbrand/spot/supporting/mds_ill_people_id_supporting.svg","centerAlignmentOn":false,"description":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026quot;I didn't mean to send you that money! Please send it back to me right away.\u0026quot;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTIP:\u003c/strong\u003e Never return any unexpected funds without calling Chase first.\u003c/p\u003e\n","video@ContentType":"contentfragment","links@ContentType":"contentfragment","title":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch3\u003e'Accidental' payment\u003c/h3\u003e\n","showVerticalLine":true},"type":"chase/models/block-section"}],"sections@ContentType":"contentfragment"},"type":"chase/models/feature-block"},{"values":{"dividerPlacementLeft":true,"backgroundContainerColor":"neutral","roundedEdge":"none","links@ContentType":"contentfragment","verticalDividerOff":false,"gridView":false,"sections":[{"values":{"image":"/content/dam/unified-assets/illustration/chase-masterbrand/spot/supporting/mds_ill_people_message_supporting.svg","centerAlignmentOn":false,"description":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026quot;I'm having a medical emergency and need money. I promise to pay it back quickly. Can you help?\u0026quot;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTIP:\u003c/strong\u003e Don't send money to anyone you've only spoken to online or by phone.\u003c/p\u003e\n","video@ContentType":"contentfragment","links@ContentType":"contentfragment","title":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch3\u003eRomance\u003c/h3\u003e\n","showVerticalLine":true},"type":"chase/models/block-section"},{"values":{"image":"/content/dam/unified-assets/illustration/chase-masterbrand/spot/supporting/mds_ill_alert_supporting.svg","centerAlignmentOn":false,"description":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026quot;We've detected malware on your computer. Give me access remotely so I can fix that for you.\u0026quot;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTIP:\u003c/strong\u003e Never give anyone remote access to your computer unless you can 100% verify who they are.\u003c/p\u003e\n","video@ContentType":"contentfragment","links@ContentType":"contentfragment","title":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch3\u003eComputer virus\u003c/h3\u003e\n","showVerticalLine":true},"type":"chase/models/block-section"},{"values":{"image":"/content/dam/unified-assets/illustration/chase-masterbrand/spot/supporting/mds_ill_card_supporting.svg","centerAlignmentOn":false,"description":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026quot;Hey, don't forget to use the tap feature on the ATM. I can show you how it works.\u0026quot;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTIP: \u003c/strong\u003eDon't accept help from strangers at the ATM. Pay attention to your surroundings and watch out for people looking at your screen.\u003c/p\u003e\n","video@ContentType":"contentfragment","links@ContentType":"contentfragment","title":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch3\u003eATM withdrawals\u003c/h3\u003e\n","showVerticalLine":true},"type":"chase/models/block-section"}],"sections@ContentType":"contentfragment"},"type":"chase/models/feature-block"},{"values":{"dividerPlacementLeft":true,"backgroundContainerColor":"neutral","roundedEdge":"none","links@ContentType":"contentfragment","verticalDividerOff":false,"gridView":false,"sections":[{"values":{"image":"/content/dam/unified-assets/illustration/chase-masterbrand/spot/supporting/mds_ill_trophy_supporting.svg","centerAlignmentOn":false,"description":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026quot;Congratulations! You've won the lottery! We will need to collect taxes prior to your payment.\u0026quot;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTIP:\u003c/strong\u003e Do not send money to claim a prize. Chances are it's a scam.\u003c/p\u003e\n","video@ContentType":"contentfragment","links@ContentType":"contentfragment","title":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch3\u003eYou've won!\u003c/h3\u003e\n","showVerticalLine":true},"type":"chase/models/block-section"},{"values":{"image":"/content/dam/unified-assets/illustration/chase-masterbrand/spot/supporting/mds_ill_home_supporting.svg","centerAlignmentOn":false,"description":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026quot;These are the wire instructions to close on your house.\u0026quot;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTIP:\u003c/strong\u003e Be very cautious of last-minute changes to payment instruction and call your agent or loan officer directly to verify wire instructions before you send money.\u003c/p\u003e\n","video@ContentType":"contentfragment","links@ContentType":"contentfragment","title":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch3\u003eHome closing\u003c/h3\u003e\n","showVerticalLine":true},"type":"chase/models/block-section"},{"values":{"image":"/content/dam/unified-assets/illustration/chase-masterbrand/spot/supporting/mds_ill_nest_egg_supporting.svg","centerAlignmentOn":false,"description":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026quot;You've registered to receive notifications on investment opportunities. Are you ready to invest? I have a once-in-a-lifetime opportunity!\u0026quot;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTIP:\u003c/strong\u003e Research the person or company you're dealing with, and make sure they're legitimate.\u003c/p\u003e\n","video@ContentType":"contentfragment","links@ContentType":"contentfragment","title":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch3\u003eInvestment\u003c/h3\u003e\n","showVerticalLine":true},"type":"chase/models/block-section"}],"sections@ContentType":"contentfragment"},"type":"chase/models/feature-block"},{"values":{"size":"large","color":"primary","roundedBorder":"none"},"type":"chase/models/padding"},{"values":{"bodyText":"\u003cp\u003eScammers will try to trick you into giving them your passwords, Social Security number or other sensitive information to get access to your accounts or steal your identity.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eThey could do this through a call, email, text or fake websites. Learn more about their methods and how to protect yourself.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n","featuredImage":"/content/dam/chase-ux/media-block-v2/digital/resources/privacy-security/spoofing-and-phishing.jpg","applyHorizontalDivider":false,"sectionIdentifier":"spoofing-and-phishing","backgroundContainerColor":"secondary","imageAlignment":"right","fullBleedOn":false,"links@ContentType":"contentfragment","featuredVideo@ContentType":"contentfragment","title":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003ch2\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003eLearn to recognize 'spoofing' and 'phishing'\u003c/span\u003e\u003c/h2\u003e\n"},"type":"chase/models/media-block-v2"},{"values":{"size":"large","color":"primary","roundedBorder":"none"},"type":"chase/models/padding"},{"values":{"bodyText":"\u003cp\u003eScammers can \u0026quot;spoof\u0026quot; phone numbers. The caller ID can say the call or text is from Chase even though it's not. They do this to trick people into providing their personal or financial information or to get you to send money.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eRemember:\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eEven if your caller ID says a call or text is from Chase, it could be a scam. When in doubt hang up and call us directly.\u003c/p\u003e\n","featuredImage":"/content/dam/chase-ux/media-block-v2/digital/resources/privacy-security/spoofing-8292023.jpeg","applyHorizontalDivider":false,"sectionIdentifier":"spoofing","backgroundContainerColor":"primary","imageAlignment":"left","fullBleedOn":false,"links@ContentType":"contentfragment","featuredVideo@ContentType":"contentfragment","links":[{"values":{"inverse":false,"linkIconPosition":"end","leadingSeparator":false,"underline":false,"linkText":"Learn how to identify Chase texts","linkPresentationType":"link","isActive":false,"url":"/digital/resources/privacy-security/security/self-service-text-messages","trailingSeparator":false,"passSourceCodeParam":false,"linkTrackingType":"chaseanalytics-track-link","showSpeedBump":false,"width":"content-driven","linkOpenIn":"samewindow","disabled":false,"linkIcon":"ico_chevron_right","trackingId":"security_lnk_texts"},"type":"chase/models/chase-link"}],"title":"\u003ch2\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003eSpoofing: Look out for scammers in disguise\u003c/span\u003e\u003c/h2\u003e\n"},"type":"chase/models/media-block-v2"},{"values":{"size":"large","color":"primary","roundedBorder":"none"},"type":"chase/models/padding"},{"values":{"bodyText":"\u003cp\u003e\u0026quot;Phishing\u0026quot; is when you get an email that looks reputable but asks you to call a fraudulent number, respond to the email or go to a website and enter personal information. You may be asked to look at an attachment, which then gives bad actors access to your computer if you open it.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eRemember:\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eSuspicious messages may have typos or grammatical mistakes. Don't click on links or attachments in an email if you're not sure who it's from.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eYou can report a suspicious email to us by reporting it to phishing@chase.com.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eYou may also want to report suspicious calls, emails, and text messages by visiting, \u003ca rel=\"noopener\" class=\"chaseanalytics-opt-exlnk regular-link \" data-pt-name=\"dgt_lnk-rprtftc\" href=\"https://reportfraud.ftc.gov/#/?orgcode=JPM\" target=\"_blank\"\u003ehttps://ReportFraud.ftc.gov\u003c/a\u003e.\u003c/p\u003e\n","featuredImage":"/content/dam/chase-ux/media-block-v2/digital/resources/privacy-security/suspricious-phishing.jpg","applyHorizontalDivider":false,"sectionIdentifier":"phishing","backgroundContainerColor":"primary","imageAlignment":"right","fullBleedOn":false,"links@ContentType":"contentfragment","featuredVideo@ContentType":"contentfragment","links":[{"values":{"inverse":false,"leadingSeparator":false,"underline":false,"linkText":"Learn how to spot them","linkPresentationType":"primary-button","isActive":false,"url":"/digital/resources/privacy-security/security/suspicious-emails","trailingSeparator":false,"passSourceCodeParam":false,"linkTrackingType":"chaseanalytics-track-link","showSpeedBump":false,"linkOpenIn":"samewindow","disabled":false,"trackingId":"security_btn_email"},"type":"chase/models/chase-link"}],"title":"\u003ch2\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003ePhishing: Watch out for suspicious calls, emails and texts\u003c/span\u003e\u003c/h2\u003e\n"},"type":"chase/models/media-block-v2"},{"values":{"size":"large","color":"primary","roundedBorder":"none"},"type":"chase/models/padding"},{"values":{"dividerPlacementLeft":false,"backgroundContainerColor":"theme_bg_dark","roundedEdge":"none","links@ContentType":"contentfragment","verticalDividerOff":true,"gridView":false,"sections":[{"values":{"centerAlignmentOn":false,"video@ContentType":"contentfragment","links@ContentType":"contentfragment","title":"\u003ch2\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003eThink you've been the victim of identity theft?\u003c/span\u003e\u003c/h2\u003e\n","showVerticalLine":false},"type":"chase/models/block-section"},{"values":{"centerAlignmentOn":false,"video@ContentType":"contentfragment","links@ContentType":"contentfragment","links":[{"values":{"inverse":false,"linkIconPosition":"end","leadingSeparator":false,"underline":false,"linkText":"Continue to PDF","linkPresentationType":"link","isActive":false,"url":"/content/dam/chase-ux/documents/digital/resources/identity-theft-kit.pdf","trailingSeparator":false,"passSourceCodeParam":false,"linkTrackingType":"chaseanalytics-opt-doc-dnld","showSpeedBump":false,"linkOpenIn":"newwindow","disabled":false,"linkIcon":"ico_chevron_right","trackingId":"security_pdf_victim"},"type":"chase/models/chase-link"}],"title":"\u003cp\u003eIt is important to take action quickly. Read our guide to take your first steps toward recovering your identity.\u003c/p\u003e\n","showVerticalLine":false},"type":"chase/models/block-section"}],"sections@ContentType":"contentfragment"},"type":"chase/models/feature-block"},{"values":{"size":"large","color":"primary","roundedBorder":"none"},"type":"chase/models/padding"},{"values":{"size":"medium","color":"secondary","fullWidthOn":false,"roundedBorder":"none"},"type":"chase/models/padding"},{"values":{"bodyText":"\u003cp\u003eIf you see an unauthorized charge or believe your account was compromised, let us know right away. Learn what to do and how to contact us.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n","featuredImage":"/content/dam/chase-ux/media-block-v2/digital/resources/privacy-security/contact-us-fraud.png","applyHorizontalDivider":false,"sectionIdentifier":"contact-fraud","backgroundContainerColor":"secondary","imageAlignment":"left","fullBleedOn":false,"links@ContentType":"contentfragment","featuredVideo@ContentType":"contentfragment","links":[{"values":{"inverse":true,"linkAccessibleText":" for next steps","leadingSeparator":false,"underline":false,"linkText":"Get in touch","linkPresentationType":"mds-secondary-button","isActive":false,"url":"/digital/resources/privacy-security/security/report-fraud","trailingSeparator":false,"passSourceCodeParam":false,"linkTrackingType":"chaseanalytics-track-link","showSpeedBump":false,"linkOpenIn":"samewindow","disabled":false,"trackingId":"security_btn_report"},"type":"chase/models/chase-link"}],"title":"\u003ch2\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003eContact us to report fraud\u003c/span\u003e\u003c/h2\u003e\n"},"type":"chase/models/media-block-v2"},{"values":{"size":"medium","color":"secondary","fullWidthOn":false,"roundedBorder":"none"},"type":"chase/models/padding"},{"values":{"size":"large","color":"primary","roundedBorder":"none"},"type":"chase/models/padding"},{"values":{"dividerPlacementLeft":true,"sectionIdentifier":"work-together-v3","backgroundContainerColor":"primary","links@ContentType":"contentfragment","verticalDividerOff":false,"title":"\u003ch2 style=\"text-align: center;\"\u003e\u003cspan class=\"mds-title-xlarge-heavier\"\u003e Let's work together to help protect you and those you love\u003c/span\u003e\u003c/h2\u003e\n","gridView":false,"sections":[{"values":{"centerAlignmentOn":false,"description":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eIf you see an unauthorized charge or believe your account was compromised, let us know right away. 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See how we're helping to protect you and your accounts.\u003cbr\u003e\n\u003c/p\u003e\n","video@ContentType":"contentfragment","links@ContentType":"contentfragment","links":[{"values":{"inverse":false,"linkIconPosition":"end","linkAccessibleText":" on how we work to protect you","leadingSeparator":false,"underline":false,"linkText":"Learn more","linkPresentationType":"link","isActive":false,"url":"/digital/resources/privacy-security/security/how-we-protect-you","trailingSeparator":false,"linkIconSize":"large","passSourceCodeParam":false,"linkTrackingType":"chaseanalytics-track-link","showSpeedBump":false,"linkOpenIn":"samewindow","disabled":false,"linkIcon":"ico_chevron_right","trackingId":"security_lnk_roadmap"},"type":"chase/models/chase-link"}],"title":"\u003ch3\u003eHow we help protect you\u003c/h3\u003e\n","showVerticalLine":true},"type":"chase/models/block-section"},{"values":{"centerAlignmentOn":false,"description":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eLearn safety practices and the steps you can take to help protect yourself from fraud and scams.\u003cbr\u003e\n\u003c/p\u003e\n","video@ContentType":"contentfragment","links@ContentType":"contentfragment","links":[{"values":{"inverse":false,"linkIconPosition":"end","linkAccessibleText":"on ways to protect yourself","leadingSeparator":false,"underline":false,"linkText":"Learn more","linkPresentationType":"link","isActive":false,"url":"/digital/resources/privacy-security/security/how-you-can-protect","trailingSeparator":false,"linkIconSize":"large","passSourceCodeParam":false,"linkTrackingType":"chaseanalytics-track-link","showSpeedBump":false,"linkOpenIn":"samewindow","disabled":false,"linkIcon":"ico_chevron_right","trackingId":"security_lnk_yourself"},"type":"chase/models/chase-link"}],"title":"\u003ch3\u003eWhat you can do to help protect yourself\u003c/h3\u003e\n","showVerticalLine":true},"type":"chase/models/block-section"}],"sections@ContentType":"contentfragment"},"type":"chase/models/feature-block"},{"values":{"dividerPlacementLeft":true,"backgroundContainerColor":"primary","links@ContentType":"contentfragment","verticalDividerOff":false,"gridView":false,"sections":[{"values":{"centerAlignmentOn":false,"description":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eRecognize the signs of financial abuse and exploitation. Get the tools you need to help you stay safe.\u003cbr\u003e\n\u003c/p\u003e\n","video@ContentType":"contentfragment","links@ContentType":"contentfragment","links":[{"values":{"inverse":false,"linkIconPosition":"end","linkAccessibleText":" about financial abuse","leadingSeparator":false,"underline":false,"linkText":"Learn more","linkPresentationType":"link","isActive":false,"url":"/digital/resources/privacy-security/financial-abuse","trailingSeparator":false,"linkIconSize":"large","passSourceCodeParam":false,"linkTrackingType":"chaseanalytics-track-link","showSpeedBump":false,"linkOpenIn":"samewindow","disabled":false,"linkIcon":"ico_chevron_right","trackingId":"security_lnk_abuse"},"type":"chase/models/chase-link"}],"title":"\u003ch3\u003eHelp protect your money as you age\u003c/h3\u003e\n","showVerticalLine":true},"type":"chase/models/block-section"},{"values":{"centerAlignmentOn":false,"description":"\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eMany of us rely on technology to store and access financial information. Learn about the online do's and don'ts to help stay protected.\u003cbr\u003e\n\u003c/p\u003e\n","video@ContentType":"contentfragment","links@ContentType":"contentfragment","links":[{"values":{"inverse":false,"linkIconPosition":"end","linkAccessibleText":" about online threats","leadingSeparator":false,"underline":false,"linkText":"Learn more","linkPresentationType":"link","isActive":false,"url":"/digital/resources/privacy-security/security/cybersecurity","trailingSeparator":false,"linkIconSize":"large","passSourceCodeParam":false,"linkTrackingType":"chaseanalytics-track-link","showSpeedBump":false,"linkOpenIn":"samewindow","disabled":false,"linkIcon":"ico_chevron_right","trackingId":"security_lnk_cyber"},"type":"chase/models/chase-link"}],"title":"\u003ch3\u003eHelp guard yourself against online threats\u003c/h3\u003e\n","showVerticalLine":true},"type":"chase/models/block-section"}],"sections@ContentType":"contentfragment"},"type":"chase/models/feature-block"},{"values":{"size":"large","color":"primary","roundedBorder":"none"},"type":"chase/models/padding"},{"values":{"children":[{"values":{"trackingName":"report-fraud-faq","sectionName":"\u003cp\u003eI've reported the fraud. Now what?\u003c/p\u003e\n","drawerHeaderLevel":"h3","children":[{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"sectionIdentifier":"report-fraud","backgroundContainerColor":"primary","leftAligned":true,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003cp\u003eReach out to local law enforcement. Supply all the information you can including, exact dates, times and account numbers. You can give a copy of the police report to creditors as evidence of fraud.\u0026nbsp; You should also review your credit reports carefully and ask the credit reporting agencies to place a fraud alert or credit freeze in your credit file.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eYou may also want to report \u003ca rel=\"noopener\" class=\"chaseanalytics-opt-exlnk regular-link \" data-pt-name=\"dgt_lnk-rprtftc\" href=\"https://ReportFraud.ftc.gov/#/?orgcode=JPM\" target=\"_blank\"\u003efraud\u003c/a\u003e as well as \u003ca rel=\"noopener\" class=\"chaseanalytics-opt-exlnk regular-link \" data-pt-name=\"dgt_lnk-idtheft\" href=\"https://www.identitytheft.gov/#/\" target=\"_blank\"\u003econfirmed cases of identity theft\u003c/a\u003e to the U.S. Federal Trade Commission.\u003c/p\u003e\n"},"type":"chase/models/basic-text"}],"expandAtLoad":false,"children@ContentType":"contentfragment","horizontalDividerOff":false},"type":"chase/models/accordion-drawer"},{"values":{"trackingName":"phishing-attempt-faq","sectionName":"\u003cp\u003eWhat do I do if I've responded to a phishing attempt?\u003c/p\u003e\n","drawerHeaderLevel":"h3","children":[{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"sectionIdentifier":"phishing-attempt","backgroundContainerColor":"primary","leftAligned":true,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003cp\u003eEach situation is different but if you think you’ve given the scammer account information, please contact the company or financial institution to help assess your situation.\u003c/p\u003e\n"},"type":"chase/models/basic-text"}],"expandAtLoad":false,"children@ContentType":"contentfragment","horizontalDividerOff":false},"type":"chase/models/accordion-drawer"},{"values":{"trackingName":"steal-identity-faq","sectionName":"\u003cp\u003eDoes Chase Bank buy or exchange Iraqi dinar (IQD) currency?\u003c/p\u003e\n","drawerHeaderLevel":"h3","children":[{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"sectionIdentifier":"iraqi-dinar-faq","backgroundContainerColor":"primary","leftAligned":true,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003cp\u003eJP Morgan Chase (JPMC) does not buy, sell, or exchange Iraqi dinar (IQD) banknotes and currently has no plans to offer this service in the future. You may have read or have heard that Chase Bank buys, sells or exchanges this currency, this information is incorrect. You may have been also told that JPMC is opening branches and offices in Iraq to aid in the revaluation process, this information is also incorrect.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eWe urge you to seek the advice of your professional investment advisor before making any investments. You should always consult with professionals prior to joining any investment schemes you may have heard about through the internet, and before you send any money to people claiming to facilitate the purchase of any foreign currencies.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eMultiple local agencies, state agencies, major financial institutions, and consumer protection groups have warned that this recent behavior is a scam. Currently the \u003ca rel=\"noopener\" class=\"chaseanalytics-opt-exlnk regular-link \" data-pt-name=\"lnk_fbi_iraq_-dinar\" href=\"https://www.fbi.gov/how-we-can-help-you/victim-services/seeking-victim-information/seeking-victim-information-in-sterling-currency-group-iraqi-dinar-investment-investigation\" target=\"_blank\"\u003eFederal Bureau of Investigations and The Internal Revenue Service\u003c/a\u003e are investigating.\u003c/p\u003e\n"},"type":"chase/models/basic-text"}],"expandAtLoad":false,"children@ContentType":"contentfragment","horizontalDividerOff":false},"type":"chase/models/accordion-drawer"},{"values":{"trackingName":"get-back-money-faq","sectionName":"\u003cp\u003eCan Chase get back money I've sent to a scammer?\u003c/p\u003e\n","drawerHeaderLevel":"h3","children":[{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"sectionIdentifier":"get-back-money","backgroundContainerColor":"primary","leftAligned":true,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003cp\u003eIt's difficult to recover money that you willingly sent (an \u0026quot;authorized purchase\u0026quot;), even if you were tricked into doing so. In this situation, our representatives will work with you to figure out the best way forward.\u003c/p\u003e\n"},"type":"chase/models/basic-text"}],"expandAtLoad":false,"children@ContentType":"contentfragment","horizontalDividerOff":false},"type":"chase/models/accordion-drawer"},{"values":{"trackingName":"identity-theft-faq","sectionName":"\u003cp\u003eWhat is identity theft?\u003c/p\u003e\n","drawerHeaderLevel":"h3","children":[{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"sectionIdentifier":"identity-theft-money","backgroundContainerColor":"primary","leftAligned":true,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003cp\u003eIdentity theft occurs when someone steals your personal information and uses it without your consent to take your money, open credit accounts and more.\u003c/p\u003e\n"},"type":"chase/models/basic-text"}],"expandAtLoad":false,"children@ContentType":"contentfragment","horizontalDividerOff":false},"type":"chase/models/accordion-drawer"},{"values":{"trackingName":"steal-identity-faq","sectionName":"\u003cp\u003eWhat do I do if someone is trying to steal my identity?\u003c/p\u003e\n","drawerHeaderLevel":"h3","children":[{"values":{"isTitle":false,"dropCapOn":false,"fullWidthOn":false,"sectionIdentifier":"steal-identity","backgroundContainerColor":"primary","leftAligned":true,"links@ContentType":"contentfragment","contentCentered":false,"fullHeightOn":false,"content":"\u003cp\u003eReview our \u003ca rel=\"noopener\" class=\"chaseanalytics-opt-doc-dnld regular-link \" data-pt-name=\"security_pdf_kit\" href=\"/content/dam/chase-ux/documents/digital/resources/identity-theft-kit.pdf\" target=\"_blank\"\u003eidentity theft kit (PDF)\u003c/a\u003e and take action to protect yourself.\u003c/p\u003e\n"},"type":"chase/models/basic-text"}],"expandAtLoad":false,"children@ContentType":"contentfragment","horizontalDividerOff":false},"type":"chase/models/accordion-drawer"}],"children@ContentType":"contentfragment","listName":"spot-scams-faq","title":"\u003ch2 class=\"mds-title-xlarge-heavier\" style=\"text-align: center;\"\u003eFrequently asked questions\u003c/h2\u003e\n","categoryId":"spot-scams-faq"},"type":"chase/models/accordion"}],"type":"chase-ux/components/page/chaseuxrefresh/maincontainer"},{"children":[{"values":{"modalTitle":"You're now leaving Chase","modalContent":"Chase's website and/or mobile terms, privacy and security policies don't apply to the site or app you're about to visit. 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Using an updated \nversion will help protect your accounts and provide a better experience.\n Please \u003ca class=\" regular-link \" data-pt-name=\"upgrade-browser\" href=\"/digital/resources/privacy-security/security/system-requirements\"\u003eupgrade\u003c/a\u003e your browser\u003c/p\u003e\n","closeAccessibilityText":"close message"},"type":"chase/models/browser-unsupported-message"},{"values":{"modalTitle":"Estás yendo a una página que puede estar en inglés.","modalContent":"Es posible que el contenido al que intentas acceder no esté disponible en español. 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card, and bank from almost anywhere by phone, tablet or computer and more than 15,000 ATMs and more than 4,700 branches.\u003c/p\u003e\n"},"type":"chase/models/chase-content-item"},{"values":{"heading":"Savings Accounts \u0026 CDs","contentInLineStyling":false,"content":"\u003cp\u003eIt’s never too early to begin saving. \u003ca class=\"chaseanalytics-track-link regular-link \" href=\"https://personal.chase.com/personal/savings\" data-pt-name=\"seo_fs_rb_sav-compare\"\u003eOpen a savings account\u003c/a\u003e or open a Certificate of Deposit (\u003ca class=\"chaseanalytics-track-link regular-link \" href=\"/personal/savings/bank-cd\" data-pt-name=\"seo_fs_rb_sav-cds\"\u003esee interest rates\u003c/a\u003e) and start saving your money.\u003c/p\u003e\n"},"type":"chase/models/chase-content-item"},{"values":{"heading":"Credit Cards","contentInLineStyling":false,"content":"\u003cp\u003eChase \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_cc_comparecc\" href=\"https://creditcards.chase.com/\"\u003ecredit cards\u003c/a\u003e\u0026nbsp;can help you buy the things you need. Many of our cards\u0026nbsp;\u003ca class=\"chaseanalytics-track-link regular-link \" href=\"https://creditcards.chase.com/rewards-credit-cards\" data-pt-name=\"seo_fs_cc_rewards\"\u003eoffer rewards\u003c/a\u003e that can be redeemed for \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_cc_cashback\" href=\"https://creditcards.chase.com/cash-back-credit-cards\"\u003ecash back\u003c/a\u003e\u0026nbsp;or \u003ca href=\"https://creditcards.chase.com/travel-credit-cards\" class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_cc_travel\"\u003etravel-related\u003c/a\u003e perks. With so many options,\u0026nbsp;it can be easy to find a card that matches your lifestyle. Plus, with Credit Journey you can get a\u0026nbsp;\u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_cc_creditscore\" href=\"/personal/credit-cards/free-credit-score\"\u003efree credit score\u003c/a\u003e!\u003c/p\u003e\n"},"type":"chase/models/chase-content-item"},{"values":{"heading":"Mortgages","contentInLineStyling":false,"content":"\u003cp\u003eApply for a \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_hf_mortgage-home\" href=\"/personal/mortgage\"\u003emortgage\u003c/a\u003e or \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_hf_refi-home\" href=\"/personal/mortgage/mortgage-refinance\"\u003erefinance your mortgage\u003c/a\u003e with Chase. View today’s \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_hf_rates\" href=\"/personal/mortgage/mortgage-rates\"\u003emortgage rates\u003c/a\u003e or calculate what you can afford with our \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_hf_calculators\" href=\"/personal/mortgage/calculators-resources/mortgage-calculator\"\u003emortgage calculator\u003c/a\u003e. Visit our \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_hf_education\" href=\"/personal/mortgage/education\"\u003eEducation Center\u003c/a\u003e for homebuying tips and more.\u003c/p\u003e\n"},"type":"chase/models/chase-content-item"},{"values":{"heading":"Auto","contentInLineStyling":false,"content":"\u003cp\u003e\u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_af_home\" href=\"https://autofinance.chase.com/?offercode=WDXDPXXX02\"\u003eChase Auto\u003c/a\u003e is here to help you get the right car. Apply for \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_af_loan\" href=\"https://autofinance.chase.com/auto-finance/auto-loans?offercode=WDXDPXXX02\"\u003eauto financing\u003c/a\u003e for a new or used car with Chase. Use the \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_af_calculator\" href=\"https://autopreferred.chase.com/garage/auto-loan-calculator?offercode=WDXDPXXX02\"\u003epayment calculator\u003c/a\u003e to estimate monthly payments.\u0026nbsp;Check out the \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_af_education\" href=\"/personal/auto/education?offercode=WDXDPXXX02\"\u003eChase Auto Education Center\u003c/a\u003e to get car guidance from a trusted source.\u003c/p\u003e\n"},"type":"chase/models/chase-content-item"},{"values":{"heading":"Chase for Business","contentInLineStyling":false,"content":"\u003cp\u003eWith Chase for Business you’ll receive guidance from a team of business professionals who specialize in helping improve cash flow, providing credit solutions, and managing payroll. Choose from \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_bb_chk\" href=\"/business/banking/checking\"\u003ebusiness checking\u003c/a\u003e, \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_bb_card\" href=\"https://creditcards.chase.com/business-credit-cards\"\u003ebusiness credit cards\u003c/a\u003e, \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_bb_payments\" href=\"/business/payments\"\u003emerchant services\u003c/a\u003e or visit our \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_bb_resource-cntr\" href=\"/business/knowledge-center\"\u003ebusiness resource center\u003c/a\u003e.\u003c/p\u003e\n"},"type":"chase/models/chase-content-item"},{"values":{"heading":"Sports \u0026 Entertainment","contentInLineStyling":false,"content":"\u003cp\u003eChase gives you access to unique sports, entertainment and culinary events through \u003ca data-pt-name=\"seo_fs_en_se-experiences\" href=\"/personal/events/experiences\" class=\"chaseanalytics-track-link regular-link \"\u003eChase Experiences\u003c/a\u003e and our exclusive partnerships such as the \u003ca data-pt-name=\"seo_fs_en_se-uspoen\" href=\"/personal/events/us-open\" class=\"chaseanalytics-track-link regular-link \"\u003eUS Open\u003c/a\u003e, \u003ca data-pt-name=\"seo_fs_en_se-msg\" href=\"https://www.msg.com/\" class=\"chaseanalytics-track-link regular-link \"\u003eMadison Square Garden\u003c/a\u003e and \u003ca class=\"chaseanalytics-track-link regular-link \" href=\"/personal/events/chase-center\" data-pt-name=\"seo_fs_en_se-chase-center\"\u003eChase Center\u003c/a\u003e.\u003c/p\u003e\n"},"type":"chase/models/chase-content-item"},{"values":{"heading":"Chase Security Center","contentInLineStyling":false,"content":"\u003cp\u003eOur \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_csc_pslp\" href=\"/digital/resources/privacy-security\"\u003esuite of security features\u003c/a\u003e can \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_csc_hycp\" href=\"/digital/resources/privacy-security/security/how-you-can-protect\"\u003ehelp you protect\u003c/a\u003e your info, money and give you peace of mind. See how we're dedicated to helping \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_csc_hvpy\" href=\"/digital/resources/privacy-security/security/how-we-protect-you\"\u003eprotect you\u003c/a\u003e, your accounts and your loved ones from \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_csc_fa\" href=\"/digital/resources/privacy-security/financial-abuse\"\u003efinancial abuse\u003c/a\u003e. Also, \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_csc_htsc\" href=\"/digital/resources/privacy-security/security/how-to-spot-scams\"\u003elearn about the common tricks scammers are using\u003c/a\u003e to help you stay one step ahead of them. If you see unauthorized charges or believe your account was compromised contact us right away to \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_csc_rf\" href=\"/digital/resources/privacy-security/security/report-fraud\"\u003ereport fraud\u003c/a\u003e.\u003c/p\u003e\n"},"type":"chase/models/chase-content-item"},{"values":{"heading":"About Chase","contentInLineStyling":false,"content":"\u003cp\u003eChase serves millions of people with a broad range of products. \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_en_abt-chaseonline\" href=\"https://www.chase.com\"\u003eChase online\u003c/a\u003e lets you manage your Chase accounts, view statements, monitor activity, pay bills or transfer funds securely from one central place. To learn more, visit the \u003ca data-link-category-id=\" banking education center\" class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_en_abt-education\" href=\"/personal/banking/education\"\u003eBanking Education Center\u003c/a\u003e. For questions or concerns, please contact \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_en_abt-customer\" href=\"/digital/customer-service\"\u003eChase customer service\u003c/a\u003e or let us know about \u003ca data-pt-name=\"seo_fs_en_abt-complaints\" href=\"/digital/resources/complaints-feedback\" class=\"chaseanalytics-track-link regular-link \"\u003eChase complaints and feedback\u003c/a\u003e. View the \u003ca class=\"chaseanalytics-track-link regular-link \" href=\"/digital/resources/about-chase/cra-public-file\" data-pt-name=\"seo_fs_en_ccra-public-file\"\u003eChase Community Reinvestment Act Public File\u003c/a\u003e for the bank’s latest CRA rating and other CRA-related information.\u003c/p\u003e\n"},"type":"chase/models/chase-content-item"},{"values":{"heading":"Investing by J.P. Morgan","contentInLineStyling":false,"content":"\u003cp\u003eWhether you choose to work with a \u003ca href=\"/personal/investments/advisor-services\" class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_im_advisor\"\u003efinancial advisor\u003c/a\u003e\u0026nbsp;and develop a financial strategy or \u003ca class=\"chaseanalytics-track-link regular-link \" data-pt-name=\"seo_fs_im_onlineinvesting\" href=\"/personal/investments/online-investing\"\u003einvest online\u003c/a\u003e, J.P. 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