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<input type="hidden" name="__VIEWSTATEGENERATOR" id="__VIEWSTATEGENERATOR" value="E85CB3A7"/>  <h1> RootsMagic Shipping and Returns</h1> <h2> Shipping Policy</h2> <p> All orders are shipped within one business day. US and Canadian orders are shipped by first class mail. Other international orders are shipped by global priority mail. Actual delivery times depend on the postal systems in each country.</p> <h2> Returns Policy</h2> <p> RootsMagic has a 30-day money-back guarantee.</p> <p> For <b>physical orders</b> (CDs, books, etc.), the product must be returned within 30 days of purchase to receive a refund of the purchase price minus shipping and handling.</p> <p> For <b>download orders</b>, a <a href="destcert.pdf">Certificate of Destruction</a> must be downloaded, printed, signed and returned by mail within 30 days of purchse to receive a refund of the purchase price.</p> <p> Return products or <a href="destcert.pdf">Certificates of Destruction</a> to:</p> <p> RootsMagic<br/> P.O. Box 495<br/> Springville, Utah 84664<br/> United States</p>  </form> </div> </div> <br class="clear"/> <div id="footer"> <div class="style_content"> <p> <a href="/web/20151214224253/http://www.rootsmagic.com/" title="Return to the Home Page">Home</a> - <a href="/web/20151214224253/http://www.rootsmagic.com/Products/" title="">Products</a> - <a href="/web/20151214224253/http://www.rootsmagic.com/News/" title="">News</a> - <a href="/web/20151214224253/http://www.rootsmagic.com/Try/" title="">Downloads</a> - <a href="/web/20151214224253/http://www.rootsmagic.com/Store/" title="">Store</a> - <a href="/web/20151214224253/http://www.rootsmagic.com/Help/" title="">Support</a> - <a href="/web/20151214224253/http://www.rootsmagic.com/Community/" title="">Community</a> - <a href="/web/20151214224253/http://www.rootsmagic.com/Webinars" title="Free online classes to learn our software and other topics">Learn</a> - <a href="/web/20151214224253/http://www.rootsmagic.com/About/" title="">Company</a> - <a href="/web/20151214224253/http://www.rootsmagic.com/Contact/" title="">Contact Us</a><br> Copyright 漏 2001-2015 RootsMagic, Inc.  All Rights Reserved. <a id="_ctl0_lnkPrivacy" href="/web/20151214224253/http://www.rootsmagic.com/Privacy.aspx">Privacy Policy</a></p> </div> </div> </div> </body> </html>