よくあるご質問 | 日本生命保険相互会社

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<div id="okw_contents_base"> <div id="okw_contents_inner" class="clearfix"> <div id="okw_sub_header" class="clearfix"> <div id="login_user_name"></div> <ul id="fontCol" class="flo_r"> <li class="okw_txt">文字サイズ変更</li> <li class="fntSml fntSml_ja"> <a update_flash_color="#d4e0e8" data-remote="true" href="/front/font_size?font_type=small&site_domain=default">S</a> </li> <li class="fntMidOn fntMidOn_ja"> <a update_flash_color="#d4e0e8" data-remote="true" href="/front/font_size?font_type=middle&site_domain=default">M</a> </li> <li class="fntBig fntBig_ja"> <a update_flash_color="#d4e0e8" data-remote="true" href="/front/font_size?font_type=large&site_domain=default">L</a> </li> </ul> </div> <div class="colArea clearfix"><div class="flo_l twoCol okw_parts_search"> <div class="ttl_col"><h2 class="ttl_bg"><span class="icoKeyword">キーワード検索</span></h2></div> <div class="search_frmArea"> <form id="keyword_form" action="/category/search?site_domain=default" accept-charset="UTF-8" method="get"> <div id="k_search_description" class="search_description">キーワードまたは文章で検索できます(200文字以内) <div class="keyword_helpbtn"></div> </div> <input type="text" name="keyword" id="keyword_text_field" class="keyword_frm" maxlength="200" autocomplete="off" /> <input type="submit" name="commit" value="検索する" class="keyword_frmbtn" /> <pre class="keyword_helpbtn_popup">キーワードの間に半角スペースを入れるとAND検索になります。キーワードの間に"｜"を入れるとOR検索になります。キーワードの間に" -"を入れるとハイフンの後ろのキーワードを除外して検索します。 </pre> <div class="search_suggest_area"> <div id="keyword_text_suggest" class="search_suggest clearfix" style="display:none;"></div> </div> <input type="hidden" name="site_domain" value="default" /></form></div> <script type='text/javascript'> //<![CDATA[ // ajax_search() if (Suggest && Suggest.Local){ Suggest.Local.prototype.search = function() { function escapeHTML(val) { return $('<div>').text(val).html(); }; // init var self = this; var text = self.getInputText(); text = text.replace(/^[\s　]+|[\s　]+$/g, ''); if (text == '' || text == null) { 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function(){ if(firstSubmit) return false; var userAgent = window.navigator.userAgent.toLowerCase(); if($.now() - onloadTime < 1000 && userAgent.indexOf('mozilla') == -1) { onloadTime = $.now(); return false; } firstSubmit = true; return true; }); $(window).on("unload", (function(){})); $(document).ready(function(){ $('.keyword_frmbtn, .n_keyword_frmbtn').prop('disabled', false); }); //]]> </script> </div><div class="flo_r twoCol okw_parts_usr_15"><div id="chat_bunner_area"> <a href="https://www.nissay.co.jp/navigator/" target="_blank"><img id="chat_bunner"class="chat_bunner_pc" src="/usr/file/attachment/chat_banner_top.png" alt="チャットバナー"></img></a> </div> <script type='text/javascript'> //<![CDATA[ (function() { $(document).ready(function(){ var bunnerCnt = $('.okw_parts_usr_15'); $(bunnerCnt).removeClass('flo_r twoCol').removeClass('flo_r twoCol'); }) })(); //]]> </script> <style type='text/css'> .okw_parts_usr_15{ background:none; } .chat_bunner_pc{ margin: 3px 10px 0px 10px; width:350px; height:139px; } </style></div></div><div class="colArea clearfix"><div class="oneCol okw_parts_usr_14"><script type='text/javascript'> //<![CDATA[ (function() { $(document).ready(function(){ //プレースホルダー設定 $('#keyword_text_field').attr('placeholder', 'キーワードまたは文章を入力してください。 '); //検索窓タイトル修正 $('.icoKeyword').html('FAQを検索'); //カテゴリ選択非表示 $('.search_faq_type').remove(); //ガード文言の画像★（最新verのみ対応必要） $('.keyword_helpbtn').remove(); //ボタン活性化 $('.keyword_frmbtn').css(' cursor', 'pointer'); }); })(); //]]> </script> <style type='text/css'> .twoCol .search_frmArea { margin: 20px 30px 26px; } .okw_parts_search { background: url("/nissay/nissay/usr/file/attachment/twoCol_bg.png") repeat-y -1px bottom / 602px; width: 600px; } .okw_parts_search_smart_phone .title { background: url("/usr/file/attachment/sp_title_bg.jpg") repeat-x 402px 100% ; padding: 16px 15px 0; height:32px; border: none; color: #4b4b4b; text-shadow: none; font-size: 15px; border-top-right-radius: inherit; border-top-left-radius: inherit; width: 400px; } .okw_parts_search_smart_phone { padding:0px 0px; background:none; border:none; background: url("/nissay/nissay/usr/file/attachment/twoCol_bg.png") repeat-y -1px bottom / 433px; height:130px; } .okw_parts_search_smart_phone .ui-shadow-inset.ui-input-search.ui-btn-corner-all { margin:20px 10px 20px 15px !important } .okw_parts_search_smart_phone .button_blue .ui-btn-up-s, .okw_parts_search_smart_phone .button_blue .ui-btn-hover-s { margin-top:22.5px; margin-bottom:10px; } input.ui-input-text { font-size:12.5px; margin-top:5px; } .ui-input-search { height:33px; } .keyword_frmbtn { cursor: pointer; cursor: hand; } .ui-listview > .ui-last-child.ui-li, .ui-listview .ui-last-child.ui-btn > .ui-li > .ui-btn-text > .ui-link-inherit, .ui-collapsible-content > :not(.ui-listview-inset).ui-listview, .ui-collapsible-content > :not(.ui-listview-inset).ui-listview .ui-last-child.ui-li　{ border-bottom-right-radius: 0px !important; border-bottom-left-radius: 0px !important; } </style></div></div><div class="colArea clearfix"><div class="flo_l twoCol okw_parts_access_rank_faq"><div class="ttl_col"><h2 class="ttl_bg"><span class="icoQa">閲覧の多いFAQ</span></h2></div> <ul class="qaList"> <span class="spinner"></span> </ul> <script type="text/javascript"> $.ajax({ type: 'GET', url: '/custom_part/access_ranking_faq?category_id=2&site_domain=default&split=true', dataType: 'html', success: function(data) { $('.okw_parts_access_rank_faq').html(data) } }); </script> </div><div class="flo_r twoCol okw_parts_pickup_faq"><div class="ttl_col"><h2 class="ttl_bg"><span class="icoPickup">「NISSAY ハピネスナビ」のFAQ</span><a class="list" href="/pickup_faq?site_domain=default">一覧表示</a></h2></div> <ul class="faqList"> <li class="Q_sml"> <a class="new_item_title" title="「NISSAY ハピネスナビ」とは何ですか？" href="/faq/show/1014?category_id=2&site_domain=default">「NISSAY ハピネスナビ」とは何ですか？</a> </li> <li class="Q_sml"> <a class="new_item_title" title="「NISSAY 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src="/usr/category/images/EFW8P8aCdRVsmLe1.png?site_domain=default" class="cate_icon"></img></a> <div class="cate_middle"> <a href="/category/show/13?site_domain=default">各種お手続き</a> </div> <ul class="cate_small clearfix"> <li class="cate_borR"> <a href="/category/show/34?site_domain=default">保障内容の確認・変更</a> </li> <li class="cate_borR"> <span class="cateSepa">|</span><a href="/category/show/35?site_domain=default">登録内容の確認・変更</a> </li> <li class="cate_borR"> <span class="cateSepa">|</span><a href="/category/show/38?site_domain=default">資金の借入れ・引出し</a> </li> <li class="cate_borR"> <span class="cateSepa">|</span><a href="/category/show/39?site_domain=default">解約</a> </li> <li class="cate_borR"> <span class="cateSepa">|</span><a href="/category/show/57?site_domain=default">契約貸付の利息免除について</a> </li> <li class="cate_borR"> <span class="cateSepa">|</span><a href="/category/show/41?site_domain=default">ご契約内容のお知らせ</a> </li> <li class=""> <span class="cateSepa">|</span><a href="/category/show/40?site_domain=default">その他</a> </li> </ul> </li> </ul> <ul class="clearfix cateList_box"> <li class="cateList clearfix cateList_1line"> <a class="cate_icon_link" href="/category/show/8?site_domain=default"><img src="/usr/category/images/tRwq5CIUN4t34mG2.png?site_domain=default" class="cate_icon"></img></a> <div class="cate_middle"> <a href="/category/show/8?site_domain=default">保険金・給付金</a> </div> <ul class="cate_small clearfix"> <li class="cate_borR"> <a href="/category/show/10?site_domain=default">死亡保険金・高度障害保険金</a> </li> <li class="cate_borR"> <span class="cateSepa">|</span><a href="/category/show/9?site_domain=default">満期保険金・生存給付金</a> </li> <li class="cate_borR"> <span class="cateSepa">|</span><a href="/category/show/12?site_domain=default">入院・手術給付金</a> </li> <li class="cate_borR"> <span class="cateSepa">|</span><a href="/category/show/64?site_domain=default">年金</a> </li> <li class=""> <span class="cateSepa">|</span><a href="/category/show/11?site_domain=default">その他</a> </li> </ul> </li> </ul> <ul class="clearfix cateList_box"> <li class="cateList clearfix cateList_1line"> <a class="cate_icon_link" href="/category/show/15?site_domain=default"><img src="/usr/category/images/svOq9tCwL7hHQj7L.png?site_domain=default" class="cate_icon"></img></a> <div class="cate_middle"> <a href="/category/show/15?site_domain=default">保険料のお払込み</a> </div> <ul class="cate_small clearfix"> <li class="cate_borR"> <a href="/category/show/17?site_domain=default">保険料全般</a> </li> <li class="cate_borR"> <span class="cateSepa">|</span><a href="/category/show/19?site_domain=default">払込方法・変更</a> </li> <li class="cate_borR"> <span class="cateSepa">|</span><a href="/category/show/18?site_domain=default">お払込みの失念・遅延</a> </li> <li class=""> <span class="cateSepa">|</span><a href="/category/show/16?site_domain=default">その他</a> </li> </ul> </li> </ul> <ul class="clearfix cateList_box"> <li class="cateList clearfix cateList_1line"> <a class="cate_icon_link" href="/category/show/36?site_domain=default"><img src="/usr/category/images/kvdkXGSsULA3yFdy.png?site_domain=default" class="cate_icon"></img></a> <div class="cate_middle"> <a href="/category/show/36?site_domain=default">生命保険料控除・税金</a> </div> <ul class="cate_small clearfix"> <li class="cate_borR"> <a href="/category/show/42?site_domain=default">全般</a> </li> <li class=""> <span class="cateSepa">|</span><a href="/category/show/37?site_domain=default">保険料控除証明書</a> </li> </ul> </li> </ul> <ul class="clearfix cateList_box"> <li class="cateList clearfix cateList_1line"> <a class="cate_icon_link" href="/category/show/20?site_domain=default"><img src="/usr/category/images/UTpOYXkjMQk1vITU.png?site_domain=default" class="cate_icon"></img></a> <div class="cate_middle"> <a href="/category/show/20?site_domain=default">海外からのお手続き</a> </div> <ul class="cate_small clearfix"> <li class=""> <a href="/category/show/21?site_domain=default">海外渡航時のお手続き</a> </li> </ul> </li> </ul> <ul class="clearfix cateList_box"> <li class="cateList clearfix cateList_1line"> <a class="cate_icon_link" href="/category/show/29?site_domain=default"><img src="/usr/category/images/4Q7RIrXHu0MHFxTc.png?site_domain=default" class="cate_icon"></img></a> <div class="cate_middle"> <a href="/category/show/29?site_domain=default">ニッセイマイページ</a> </div> <ul class="cate_small clearfix"> <li class="cate_borR"> <a href="/category/show/30?site_domain=default">ログイン</a> </li> <li class="cate_borR"> <span class="cateSepa">|</span><a href="/category/show/31?site_domain=default">操作方法</a> </li> <li class=""> <span class="cateSepa">|</span><a href="/category/show/62?site_domain=default">ニッセイかぞくリンク</a> </li> </ul> </li> </ul> <ul class="clearfix cateList_box"> <li class="cateList clearfix cateList_1line"> <a class="cate_icon_link" href="/category/show/49?site_domain=default"><img src="/usr/category/images/UKxjFC8zP3mcvNwv.png?site_domain=default" class="cate_icon"></img></a> <div class="cate_middle"> <a 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