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page type-page status-publish has-post-thumbnail hentry"><div class=post-wrapper><div class=post-body><div class="post-content un-no-sidebar-layout"><div data-parent=true class="vc_row row-container" id=row-unique-0><div class="row limit-width row-parent"><div class="wpb_row row-inner"><div class="wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter"><div class="uncol style-light" ><div class=uncoltable><div class="uncell no-block-padding" ><div class=uncont ><div class="vc_custom_heading_wrap "><div class="heading-text el-text" ><h1 class="fontsize-120566" ><span>Support</span></h1></div><div class=clear></div></div><div class=uncode_text_column ><p>Support is important, and we’ve integrated an in-app support tool to help solve any issues you may encounter in <a href=https://podcastguru.io/ >Podcast Guru</a>. We hope you don’t need to use the support feature, but we are always happy when you do.</p><p>Thanks so much for using Podcast Guru!</p></div></div></div></div></div></div><script id=script-row-unique-0 data-row=script-row-unique-0 class=vc_controls>UNCODE.initRow(document.getElementById("row-unique-0"));</script></div></div></div><div data-parent=true class="vc_row row-container" id=row-unique-1><div class="row limit-width row-parent"><div class="wpb_row row-inner"><div class="wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter"><div class="uncol style-light" ><div class=uncoltable><div class="uncell no-block-padding" ><div class=uncont ><div class="vc_custom_heading_wrap "><div class="heading-text el-text" ><h2 class="h2" ><span>Devices</span></h2></div><div class=clear></div></div><div class="uncode-accordion wpb_accordion wpb_content_element sign-size-rg w-border" data-collapsible=no data-target data-active-tab=0 ><div class="panel-group wpb_wrapper wpb_accordion_wrapper" id=accordion_1014546807 role=tablist aria-multiselectable=true data-no-toggle><div class="panel panel-default wpb_accordion_section group"><div class="panel-heading wpb_accordion_header ui-accordion-header" role=tab><p class="panel-title font-weight- text- icon-size-rg"><a data-toggle=collapse data-parent=#accordion_1014546807 href=#android-support data-tab-history=true data-tab-history-changer=push data-tab-history-update-url=true><i class="fa fa-android icon-position-left"></i><span>Android</span></a></p></div><div data-id=android-support class="panel-collapse collapse" role=tabpanel><div class="panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding"><div class="vc_row row-internal row-container"><div class="row row-child"><div class="wpb_row row-inner"><div class="wpb_column pos-top pos-center align_left column_child col-lg-12 single-internal-gutter"><div class="uncol style-light" ><div class=uncoltable><div class="uncell no-block-padding" ><div class=uncont ><div class="vc_custom_heading_wrap "><div class="heading-text el-text" ><h2 class="h2" ><span>Android Supprt</span></h2></div><div class=clear></div></div><div class=uncode_text_column ><p>If you have basic questions you can head over to the <a href=https://podcastguru.io/faq/ >Podcast Guru FAQ for Android</a> page to see if that can help.</p><p>To use the in-app support tool in the Podcast Guru Android app, tap the <strong>Hamburger Icon</strong> to open the <strong>Navigation Menu</strong>, then tap the <strong>Feedback</strong> item. This will open a feature where you can not only describe the issue, it will also help us debug whatever is going on. It’s also a good way to leave general feedback and any feature requests you may have. We also included a <a href=#in-app-support>fancy illustration</a> of how to open it below.</p></div><div class="vc_custom_heading_wrap "><div class="heading-text el-text" ><h3 class="h3" ><span>Podcast Guru Support Feature</span></h3><div><p>Opens from the Navigation Menu via the Hamburger Icon</p></div></div><div class=clear></div></div><div class="uncode-single-media text-left"><div class=single-wrapper style="max-width: 100%;"><div class="tmb tmb-light tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg"><div class=t-inside><div class=t-entry-visual><div class=t-entry-visual-tc><div class=uncode-single-media-wrapper><img fetchpriority=high decoding=async class=wp-image-373 src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201440%201024'%3E%3C/svg%3E" width=1440 height=1024 alt data-lazy-srcset="https://podcastguru.io/wp-content/uploads/2020/04/in-app-support.jpg 1440w, https://podcastguru.io/wp-content/uploads/2020/04/in-app-support-300x213.jpg 300w, https://podcastguru.io/wp-content/uploads/2020/04/in-app-support-1024x728.jpg 1024w, https://podcastguru.io/wp-content/uploads/2020/04/in-app-support-768x546.jpg 768w" data-lazy-sizes="(max-width: 1440px) 100vw, 1440px" data-lazy-src=https://podcastguru.io/wp-content/uploads/2020/04/in-app-support.jpg><noscript><img fetchpriority=high decoding=async class=wp-image-373 src=https://podcastguru.io/wp-content/uploads/2020/04/in-app-support.jpg width=1440 height=1024 alt srcset="https://podcastguru.io/wp-content/uploads/2020/04/in-app-support.jpg 1440w, https://podcastguru.io/wp-content/uploads/2020/04/in-app-support-300x213.jpg 300w, https://podcastguru.io/wp-content/uploads/2020/04/in-app-support-1024x728.jpg 1024w, https://podcastguru.io/wp-content/uploads/2020/04/in-app-support-768x546.jpg 768w" sizes="(max-width: 1440px) 100vw, 1440px"></noscript></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div class="panel panel-default wpb_accordion_section group"><div class="panel-heading wpb_accordion_header ui-accordion-header" role=tab><p class="panel-title font-weight- text- icon-size-rg"><a data-toggle=collapse data-parent=#accordion_1014546807 href=#iphone-support data-tab-history=true data-tab-history-changer=push data-tab-history-update-url=true><i class="fa fa-apple icon-position-left"></i><span>iPhone</span></a></p></div><div data-id=iphone-support class="panel-collapse collapse" role=tabpanel><div class="panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding"><div class="vc_row row-internal row-container"><div class="row row-child"><div class="wpb_row row-inner"><div class="wpb_column pos-top pos-center align_left column_child col-lg-12 single-internal-gutter"><div class="uncol style-light" ><div class=uncoltable><div class="uncell no-block-padding" ><div class=uncont ><div class="vc_custom_heading_wrap "><div class="heading-text el-text" ><h2 class="h2" ><span>iPhone support</span></h2></div><div class=clear></div></div><div class=uncode_text_column ><p>If you have basic questions about Podcast Guru on the iPhone, feel free to visit the <a href=https://podcastguru.io/iphone-faq/ >Podcast Guru iPhone FAQ</a> page to see if that can help.</p><p>To get in-app support on Podcast Guru for iPhone, navigate to your profile tab. There you will find the “Feedback” button. 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