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Product Retirement – Freemius

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</i></button><div class="nav-menu-item--submenu"> <div class="nav-menu-item--submenu--content"> <a class="nav-menu-item nav-menu-item--large nav-menu-item--blue nav-menu-item--active nav-menu-item--feature-comparison" href="/wordpress/features-comparison/"> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Features Comparison</em> <span>Compare Freemius to EDD, WooCommerce, and CodeCanyon/ThemeForest.</span> </div> </a> <a class="nav-menu-item nav-menu-item--large nav-menu-item--purple nav-menu-item--software-licensing" href="/wordpress/software-licensing/"> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Software Licensing</em> <span>Control what features to enable based on the plan and number of site activations.</span> </div> </a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--blue nav-menu-item--buy-button" href="/wordpress/checkout/"> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Buy Button</em> <span>Easily embed a buy 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<div class="nav-menu-item--title"> <em>US Sales Tax</em> <span>Pass sales tax liability to Freemius.</span> </div> </a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--green nav-menu-item--cart-recovery" href="/wordpress/cart-abandonment-recovery/"> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Cart Abandonment Recovery</em> <span>Recover lost sales with automated emails.</span> </div> </a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--purple nav-menu-item--affiliate-platform" href="/wordpress/affiliate-platform/"> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Affiliate Platform</em> <span>Manage affiliates. Track clicks, visits & referrals.</span> </div> </a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--blue nav-menu-item--analytics" href="/wordpress/insights/"> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Analytics &amp; Usage Tracking</em> <span>Get actionable insights on user behavior.</span> </div> </a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--blue nav-menu-item--user-dashboard" href="/wordpress/user-dashboard/"> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>User Dashboard</em> <span>A fully-featured members area for customers.</span> </div> </a> </div> </div></div> <!--/ Features --> <!-- Developers --> <div class="nav-menu-item nav-menu-item--root nav-menu-item--dropdown nav-menu-item--developers"><button>Developers<i class="nav-menu-item--submenu--nub"> </i></button><div class="nav-menu-item--submenu"> <div class="nav-menu-item--submenu--content"> <a class="nav-menu-item nav-menu-item--large nav-menu-item--active nav-menu-item--documentation" href="/help/documentation/"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Documentation</em> <span>Start by integrating your WordPress plugin or theme in 5 mins to get all our platform features.</span> </div> </div></a> <div class="nav-menu-item--submenu--submenu"> <ul> <li class="nav-menu-item--submenu--submenu--title">Get Started</li> <li><a href="/help/documentation/selling-with-freemius/getting-started/" target="_blank">Getting Started 馃殌</a></li> <li><a href="/help/documentation/wordpress-sdk/integrating-freemius-sdk/" target="_blank">Integration &amp; Config</a></li> <li><a href="/help/documentation/wordpress-sdk/testing/" target="_blank">Testing &amp; Debugging</a></li> <li><a href="/help/documentation/selling-with-freemius/deployment/" target="_blank">Version Deployment</a></li> <li><a href="/help/documentation/wordpress-sdk/software-licensing/" target="_blank">Licensing API</a></li> <li><a href="/help/documentation/selling-with-freemius/freemius-checkout-buy-button/" target="_blank">Buy Button JS API</a></li> </ul> <ul> <li class="nav-menu-item--submenu--submenu--title">Popular Topics</li> <li><a href="/help/documentation/selling-with-freemius/your-earnings/" target="_blank">Getting Paid</a></li> <li><a href="/help/documentation/selling-with-freemius/selling-add-ons-extensions/" target="_blank">Selling Add-Ons</a></li> <li><a href="/help/documentation/selling-with-freemius/selling-bundles-and-memberships/" target="_blank">Bundles &amp; Memberships</a></li> <li><a href="/help/documentation/selling-with-freemius/free-trials/" target="_blank">Offering Free Trials</a></li> <li><a href="/help/documentation/users-account-management/users-dashboard/" target="_blank">Users' Dashboard</a></li> </ul> </div> <div class="nav-menu-item--submenu__double-split"> <a class="nav-menu-item nav-menu-item--small nav-menu-item--wordpress-sdk" href="https://github.com/Freemius/wordpress-sdk" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>WordPress SDK</em> </div> </div></a> <a class="nav-menu-item nav-menu-item--small nav-menu-item--php-sdk" href="https://github.com/Freemius/php-sdk" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>PHP SDK</em> </div> </div></a> <a class="nav-menu-item nav-menu-item--small nav-menu-item--purple nav-menu-item--system-status" href="https://status.freemius.com/" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>System Status</em> </div> </div></a> <a class="nav-menu-item nav-menu-item--small nav-menu-item--purple nav-menu-item--changelog" href="/changelog/" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Changelog</em> </div> </div></a> </div> </div> </div></div> <!--/ Developers --> <div class="nav-menu-item nav-menu-item--root nav-menu-item--customers"><a href="/customers/">Customers</a></div> <div class="nav-menu-item nav-menu-item--root nav-menu-item--pricing"><a href="/pricing/">Pricing</a></div> <div class="nav-menu-item nav-menu-item--root nav-menu-item--dropdown nav-menu-item--blog"><a href="/blog/">Blog<i class="nav-menu-item--submenu--nub"> </i></a><div class="nav-menu-item--submenu"> <div class="nav-menu-item--submenu--content"> <a class="nav-menu-item nav-menu-item--large nav-menu-item--purple nav-menu-item--active nav-menu-item--blog-popular" href="/blog/#popular" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Popular</em> <span>Actionable data-driven content for WordPress plugin, theme, and SaaS developers.</span> </div> </div></a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--blue nav-menu-item--blog-latest" href="/blog/#latest" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Latest</em> <span>Get the most up-to-date posts from our Blog.</span> </div> </div></a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--blue nav-menu-item--blog-business" href="/blog/category/business-models/" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Business</em> <span>Grow your bottom line with a focus on ROI.</span> </div> </div></a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--orange nav-menu-item--blog-marketing" href="/blog/category/marketing/" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Marketing</em> <span>Learn new ways to sell your plugins or themes.</span> </div> </div></a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--green nav-menu-item--blog-customer-support" href="/blog/category/support/" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Customer Support</em> <span>Discover support best practices and tips.</span> </div> </div></a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--blue nav-menu-item--blog-interviews" href="/blog/category/interviews/" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Interviews</em> <span>Hear from the greatest minds in WordPress.</span> </div> </div></a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--orange nav-menu-item--blog-product-releases" href="/blog/category/release-notes/" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Product Releases</em> <span>Stay up to date with Freemius Release Notes.</span> </div> </div></a> </div> </div></div> </li> <li class="nav-section nav-section--mobile-trigger"> <div class="nav-menu-item nav-menu-item--root"> <a class="mobile-menu-trigger" href="#" data-activates="nav-mobile"><i class="fa fa-bars fa-fw fa-2x"></i></a> </div> </li> <li class="nav-section nav-section--login"> <div class="nav-menu-item nav-menu-item--root nav-menu-item--dropdown nav-menu-item--login"><a href="#" class="secondary">Log In <i class="fa fa-fw fa-sort-desc"></i><i class="nav-menu-item--submenu--nub"> </i></a><div class="nav-menu-item--submenu"> <div class="nav-menu-item--submenu--content"> <a class="nav-menu-item nav-menu-item--large nav-menu-item--developer-login" href="https://dashboard.freemius.com/login/"><div> <img src="https://simg.freemius.com/layout/developer-login-icon.svg" alt="" /> <div class="nav-menu-item--title"> <em>Developer Dashboard - Sellers</em> <span>Manage your products, plans & pricing, customers, affiliates, reviews, etc.</span> </div> </div></a> <a class="nav-menu-item nav-menu-item--large nav-menu-item--user-login" href="https://users.freemius.com/login"><div> <img src="https://simg.freemius.com/layout/user-login-icon.svg" alt="" /> <div class="nav-menu-item--title"> <em>User Dashboard - Buyers</em> <span>Manage your profile, websites, downloads, licenses, invoices, subscriptions, etc.</span> </div> </div></a> </div> </div></div> <div class="nav-menu-item nav-menu-item--root nav-menu-item--signup"><a href="https://dashboard.freemius.com/register/">Sellers Sign Up</a></div> </li> <li class="nav-section nav-section--mobile"> <div id="mobile_menu" class="nav-menu-item--submenu--content" style="display: none"> <i class="fa fa-close fa-2x"></i> <div class="links--primary"> <span class="mobile-menu-title">Features</span> <ul> <li> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--active nav-menu-item--blue nav-menu-item--feature-comparison" href="/wordpress/features-comparison/"> <i class="fs-icon"></i> <span>All Features</span> </a> </li> <li> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--active nav-menu-item--purple nav-menu-item--software-licensing" href="/wordpress/software-licensing/"> <i class="fs-icon"></i> <span>Licensing</span> </a> </li> <li> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--active nav-menu-item--green nav-menu-item--subscriptions" href="/wordpress/recurring-payments-subscriptions/"> <i class="fs-icon"></i> <span>Subscriptions</span> </a> </li> <li> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--active nav-menu-item--orange nav-menu-item--automatic-updates" href="/wordpress/automatic-software-updates/"> <i class="fs-icon"></i> <span>Automatic Updates</span> </a> </li> <li> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--active nav-menu-item--blue nav-menu-item--buy-button" href="/wordpress/checkout/"> <i class="fs-icon"></i> <span>Buy Button</span> </a> </li> <li> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--active nav-menu-item--blue nav-menu-item--analytics" href="/wordpress/insights/"> <i class="fs-icon"></i> <span>Analytics</span> </a> </li> </ul> <ul> <li> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--active nav-menu-item--blue nav-menu-item--user-dashboard" href="/wordpress/user-dashboard/"> <i class="fs-icon"></i> <span>User Dashboard</span> </a> </li> <li> <a class="nav-menu-item nav-menu-item--medium 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$section = $(window.location.hash); if ($section.length > 0) { setTimeout(function () { scrollToSection($section); }, 500); } } }); })(jQuery); </script> <div class="wrap" role="document"> <div class="content"> <main class="main"> <div class="page-header page-header--no-cover page-header--only-menu"> <div class="container"> </div> </div> <div id="primary" class="content-area"> <main id="main" class="site-main docs" role="main"> <div class="wedocs-single-wrap" style="position: relative"> <div class="wedocs-single-content"> <ol class="wedocs-breadcrumb" itemscope itemtype="http://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a itemprop="item" href="https://freemius.com/"> <span itemprop="name">Home</span></a> <meta itemprop="position" content="1" /> </li><li class="delimiter">&rarr;</li><li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a itemprop="item" href="https://freemius.com/help/documentation/"> <span itemprop="name">Documentation</span></a> <meta itemprop="position" content="3" /> </li><li class="delimiter">&rarr;</li><li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a itemprop="item" href="https://freemius.com/help/documentation/selling-with-freemius/"> <span itemprop="name">Selling with Freemius</span></a> <meta itemprop="position" content="2" /> </li> <li class="delimiter">&rarr;</li> <li><span class="current">Product Retirement</span></li></ol> <div class="wedocs-inner"> <article id="post-11857" class="post-11857 docs type-docs status-publish hentry"> <header class="entry-header"> <h1 class="entry-title">Product Retirement</h1> <a class="print-page" href="javascript:window.print()" title="Print this article"><i class="fa fa-print"></i></a> </header> <!-- .entry-header --> <div class="entry-content"> <p>End-of-life (EOL) is a natural part of a product鈥檚 lifecycle. Whatever the reason, a product should be retired gracefully and with respect to your customers. Below are some considerations and practices for retiring a product on Freemius.</p> <h2>Alternatives to Retiring</h2> <p>If you don鈥檛 have the time and resources or simply don鈥檛 wish to keep/manage your product, you can consider selling it, giving your product up for adoption to another developer, or open-sourcing the assets. These options would enable continued use and value for your users and customers.</p> <p>Feel free to contact <a href="/cdn-cgi/l/email-protection#6e1d1b1e1e011c1a2e081c0b0b03071b1d400d0103"><span class="__cf_email__" data-cfemail="14676164647b66605472667171797d61673a777b79">[email&#160;protected]</span></a> and we鈥檒l try to help you find a new home for your product.</p> <h2>How to Retire a Product on Freemius?</h2> <h3>Stop the Sales</h3> <p>Obviously, you would need to stop sales and charging for the product you鈥檙e about to retire.<br /> You can move your features to a free plan or find another option as best fits your product.</p> <h3>Notify Customers</h3> <p>Some users, or their clients, may rely and depend on your product for their business. Make sure you provide at least 90 days for your customers to prepare for the change and find an alternative (preferably by recommending one to them).</p> <p>The announcement should include even those users not eligible to receive support.</p> <h3>Release a New Version of the Product</h3> <p>Push an update of your product with a non-dismissible WP Admin notice about the EOL, making sure the admins of websites using your product can鈥檛 miss it, even if they miss the email announcement.</p> <p>The notice should specify the scheduled retirement date, preferably with a link to a page on your website or a public Google Doc that covers all of the details about the product retirement. Commit to improving the page as you get more questions during the grace period to address concerns.</p> <h3>Continued Service During the Announcement Period</h3> <p><strong>Please note:</strong> in the case that you have paying customers, you are still under obligation to provide services (support, critical updates, or others based on your Terms/SLA) until the official EOL date.</p> <p>You will likely encounter additional support requests and questions during this period.</p> <h3>Remove Feature Blocking</h3> <ol> <li>Mark the plans as non-blocking:<br /> <img src="/wp-content/uploads/2021/07/Blocking-features.png" alt="Non-blocking features" /></p> </li> <li>Contact support to flag existing licenses as non-blocking (in case they are blocking).</p> </li> </ol> <h3>Make Sure Users Can Access and Export Their Data</h3> <p>In case your product is storing any user/customer data, make sure to provide them with an option to retrieve and save their data.</p> <h3>Cancel All Active Subscriptions</h3> <p>Of course, it wouldn鈥檛 be fair to keep charging for an EOL product with no updates and support.<br /> Cancel the subscriptions and keep the existing licenses active.</p> <h3>Review Your Terms and the EULA</h3> <p>To avoid any legal liability, ensure that all cases, offers, and promises are covered in your product retirement plan and transition.</p> <h3>Don鈥檛 Delete the Product</h3> <p>Avoid deleting the product on Freemius for at least 12 months after the retirement date.<br /> It鈥檚 hard to predict all of the potential edge cases, so you never know when you鈥檒l need to have access to the product鈥檚 data.</p> <h2>FAQ:</h2> <p><strong><em>Do I need to refund customers?</em></strong><br /> Not necessarily, except for those that are in the refund period, as provisioned by the EULA. However, as a courtesy, it is recommended to refund those that purchased longer-term licenses in the period of up to 30 days before the announcement to retire the product.</p> <p><strong><em>Do I need to offer support forever for lifetime customers?</em></strong><br /> No. This is covered by the EULA.</p> </div> <!-- .entry-content --> <div class="entry-footer row section"> <div class="col m12 l6 entry-contact"> <!-- --> <i class="fa fa-envelope"></i> Still stuck? <a href="/cdn-cgi/l/email-protection#e2919792928d9096a2849087878f8b9791cc818d8f">How can we help?</a> </div> <div class="col m12 l6 entry-date"> <time datetime="2024-09-16">Last updated on September 16, 2024</time> </div> </div> <nav class="wedocs-doc-nav"><h3 class="assistive-text screen-reader-text">Doc navigation</h3><span class="nav-prev"><a href="https://freemius.com/help/documentation/selling-with-freemius/email-deliverability/">&larr; Email Deliverability</a></span></nav> </article> <!-- #post-## --> </div> </div> <div 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Freemius</a> <ul class='children'> <li class="page_item page-item-30127"><a href="https://freemius.com/help/documentation/getting-started/creating-an-account/">Creating an Account</a></li> <li class="page_item page-item-30126"><a href="https://freemius.com/help/documentation/getting-started/integrating-your-first-product/">Integrating your First product</a></li> <li class="page_item page-item-30128"><a href="https://freemius.com/help/documentation/getting-started/setup-product-pricing-plans-refunds/">Setup Product Pricing, Plans &#038; Refunds</a></li> <li class="page_item page-item-30129"><a href="https://freemius.com/help/documentation/getting-started/integration-with-sdk/">Integration with SDK</a></li> <li class="page_item page-item-30130"><a href="https://freemius.com/help/documentation/getting-started/deployment-process/">Deployment Process</a></li> <li class="page_item page-item-30131"><a href="https://freemius.com/help/documentation/getting-started/explore-the-developer-dashboard/">Explore the Developer Dashboard</a></li> <li class="page_item page-item-30132"><a href="https://freemius.com/help/documentation/getting-started/explore-the-user-dashboard/">Explore the User Dashboard</a></li> <li class="page_item page-item-30133"><a href="https://freemius.com/help/documentation/getting-started/our-pricing/">Our Pricing</a></li> <li class="page_item page-item-30134"><a href="https://freemius.com/help/documentation/getting-started/making-your-first-sale/">Making Your First Sale</a></li> <li class="page_item page-item-30135"><a href="https://freemius.com/help/documentation/getting-started/next-steps/">Next Steps</a></li> <li class="page_item page-item-30136"><a href="https://freemius.com/help/documentation/getting-started/where-to-get-help/">Where to Get Help</a></li> <li class="page_item page-item-30137"><a href="https://freemius.com/help/documentation/getting-started/advanced-topics/">Advanced Topics</a></li> </ul> </li> <li class="page_item page-item-43 page_item_has_children current_page_ancestor current_page_parent"><a href="https://freemius.com/help/documentation/selling-with-freemius/">Selling with Freemius</a> <ul class='children'> <li class="page_item page-item-51"><a href="https://freemius.com/help/documentation/selling-with-freemius/so-what-does-freemius-do/">So, what exactly does it do?</a></li> <li class="page_item page-item-87"><a href="https://freemius.com/help/documentation/selling-with-freemius/deployment/">Version Deployment</a></li> <li class="page_item page-item-120"><a href="https://freemius.com/help/documentation/selling-with-freemius/your-earnings/">Getting Paid (Your Earnings)</a></li> <li class="page_item page-item-326"><a href="https://freemius.com/help/documentation/selling-with-freemius/dunning-failed-payments/">Dunning &#038; Failed Payments</a></li> <li class="page_item page-item-3961"><a href="https://freemius.com/help/documentation/selling-with-freemius/free-trials/">Offering Free Trials</a></li> <li class="page_item page-item-647"><a href="https://freemius.com/help/documentation/selling-with-freemius/refund-policy/">Refund Policy</a></li> <li class="page_item page-item-1354"><a href="https://freemius.com/help/documentation/selling-with-freemius/selling-add-ons-extensions/">Selling Add-Ons / Extensions</a></li> <li class="page_item page-item-3909"><a href="https://freemius.com/help/documentation/selling-with-freemius/selling-bundles-and-memberships/">Selling Bundles &#038; Memberships</a></li> <li class="page_item page-item-32327"><a href="https://freemius.com/help/documentation/selling-with-freemius/saas-integration/">SaaS Integration</a></li> <li class="page_item page-item-32341"><a href="https://freemius.com/help/documentation/selling-with-freemius/integrating-license-key-activation/">Integrating License Key Activation</a></li> <li class="page_item page-item-3568"><a href="https://freemius.com/help/documentation/selling-with-freemius/license-renewals-mechanism/">The License Renewals Mechanism</a></li> <li class="page_item page-item-2770"><a href="https://freemius.com/help/documentation/selling-with-freemius/license-utilization/">License Utilization</a></li> <li class="page_item page-item-3590"><a href="https://freemius.com/help/documentation/selling-with-freemius/software-updates-distribution/">Software Updates and Distribution</a></li> <li class="page_item page-item-3600"><a href="https://freemius.com/help/documentation/selling-with-freemius/freemius-checkout-buy-button/">Freemius Checkout / Buy Button JavaScript API</a></li> <li class="page_item page-item-26288"><a href="https://freemius.com/help/documentation/selling-with-freemius/applying-css-customization/">Applying CSS Customization</a></li> <li class="page_item page-item-3619"><a href="https://freemius.com/help/documentation/selling-with-freemius/proration/">Prorating Upgrades &#038; Downgrades</a></li> <li class="page_item page-item-5963"><a href="https://freemius.com/help/documentation/selling-with-freemius/multi-currency/">Multi-Currency Pricing &#038; Support</a></li> <li class="page_item page-item-3941"><a href="https://freemius.com/help/documentation/selling-with-freemius/email-deliverability/">Email Deliverability</a></li> <li class="page_item page-item-11857 current_page_item"><a href="https://freemius.com/help/documentation/selling-with-freemius/product-retirement/" aria-current="page">Product Retirement</a></li> </ul> </li> <li class="page_item page-item-44 page_item_has_children"><a href="https://freemius.com/help/documentation/analytics-insights/">Analytics &#038; Insights</a> <ul class='children'> <li class="page_item page-item-191"><a href="https://freemius.com/help/documentation/analytics-insights/user-data/">User &#038; Websites Data</a></li> 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href="https://freemius.com/help/documentation/wordpress-sdk/software-licensing/">Handling Licensing</a></li> <li class="page_item page-item-10026"><a href="https://freemius.com/help/documentation/wordpress-sdk/gutenberg-block-integration/">Gutenberg Block Integration</a></li> <li class="page_item page-item-9696"><a href="https://freemius.com/help/documentation/wordpress-sdk/license-activation-issues/">Known License Activation Issues</a></li> <li class="page_item page-item-68"><a href="https://freemius.com/help/documentation/wordpress-sdk/testing/">Testing</a></li> <li class="page_item page-item-7137"><a href="https://freemius.com/help/documentation/wordpress-sdk/tabs-navigation/">Tabs Navigation</a></li> <li class="page_item page-item-2856"><a href="https://freemius.com/help/documentation/wordpress-sdk/text-strings-customization/">Text &#038; Strings Customization</a></li> <li class="page_item page-item-86"><a href="https://freemius.com/help/documentation/wordpress-sdk/debugging/">Debugging</a></li> <li class="page_item page-item-4727"><a href="https://freemius.com/help/documentation/wordpress-sdk/gists/">Misc Gists</a></li> <li class="page_item page-item-9856"><a href="https://freemius.com/help/documentation/wordpress-sdk/freemius-sdk-contribute/">Contributing to the Freemius SDK</a></li> <li class="page_item page-item-14126"><a href="https://freemius.com/help/documentation/wordpress-sdk/safe-mode-clone-resolution-duplicate-website/">Safe Mode &#038; Clone Resolution</a></li> </ul> </li> <li class="page_item page-item-4749 page_item_has_children"><a href="https://freemius.com/help/documentation/users-account-management/">Users Account Management</a> <ul class='children'> <li class="page_item page-item-31756"><a href="https://freemius.com/help/documentation/users-account-management/downloads/">Downloads</a></li> <li class="page_item page-item-31759"><a 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class="elementor-icon-list-text">Features Comparison</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/wordpress/software-licensing/"> <span class="elementor-icon-list-text">Software Licensing</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/wordpress/checkout/"> <span class="elementor-icon-list-text">Checkout & Buy Button</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/wordpress/recurring-payments-subscriptions/"> <span class="elementor-icon-list-text">Recurring Payments & Subscriptions</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/wordpress/automatic-software-updates/"> <span class="elementor-icon-list-text">Automatic Software Updates</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/wordpress/collecting-eu-vat-europe/"> <span class="elementor-icon-list-text">Complete EU VAT Handling</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/wordpress/cart-abandonment-recovery/"> <span class="elementor-icon-list-text">Cart Abandonment Recovery</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/wordpress/affiliate-platform/"> <span class="elementor-icon-list-text">Affiliate Platform</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/wordpress/insights/"> <span class="elementor-icon-list-text">Analytics & Usage Tracking</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/wordpress/user-dashboard/"> <span class="elementor-icon-list-text">User Dashboard</span> </a> </li> </ul> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-20b6b615" data-id="20b6b615" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-544cbe09 elementor-widget elementor-widget-heading" data-id="544cbe09" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-medium">Product</h3> </div> </div> <div class="elementor-element elementor-element-6616b713 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="6616b713" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="/blog/gdpr-wordpress-plugin-theme/"> <span class="elementor-icon-list-text">GDPR Readiness</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://freemius.com/us-sales-tax-and-economic-nexus/"> <span class="elementor-icon-list-text">Sales Tax Compliance</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/wordpress/collecting-eu-vat-europe/"> <span class="elementor-icon-list-text">EU VAT Collection</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/blog/strong-customer-authentication/"> <span class="elementor-icon-list-text">SCA & 3DS 2.0</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://freemius.com/changelog/" target="_blank"> <span class="elementor-icon-list-text">Changelog</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-1ab60cfa elementor-widget elementor-widget-heading" data-id="1ab60cfa" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-medium">Compare with</h3> </div> </div> <div class="elementor-element elementor-element-65f23499 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="65f23499" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="/freemius-vs-edd/"> <span class="elementor-icon-list-text">Easy Digital Downloads</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/freemius-vs-woocommerce/"> <span class="elementor-icon-list-text">WooCommerce</span> </a> </li> </ul> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-540d92b6" data-id="540d92b6" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-6d45709 elementor-widget elementor-widget-heading" data-id="6d45709" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-medium">Company</h3> </div> </div> <div class="elementor-element elementor-element-7ff0ea86 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="7ff0ea86" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="/about/"> <span class="elementor-icon-list-text">About Us</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/pricing/"> <span class="elementor-icon-list-text">Pricing</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/customers/"> <span class="elementor-icon-list-text">Customers</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/careers/"> <span class="elementor-icon-list-text">Careers</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/brand-assets/"> <span class="elementor-icon-list-text">Brand Assets</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/cdn-cgi/l/email-protection#91e2e4e1e1fee3e5d1f7e3f4f4fcf8e4e2bff2fefc"> <span class="elementor-icon-list-text">Contact</span> </a> </li> </ul> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-5fc9aa90" data-id="5fc9aa90" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-d0f2187 elementor-widget elementor-widget-heading" data-id="d0f2187" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-medium">Learn</h3> </div> </div> <div class="elementor-element elementor-element-460d0a3 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="460d0a3" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://freemius.com/blog" target="_blank"> <span class="elementor-icon-list-text">Blog</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://plugin.fm" target="_blank"> <span class="elementor-icon-list-text">plugin.fm Podcast</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.youtube.com/freemius" target="_blank"> <span class="elementor-icon-list-text">YouTube</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-3d89d35b elementor-widget elementor-widget-heading" data-id="3d89d35b" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-medium"><a href="/careers/">Careers</a></h3> </div> </div> <div class="elementor-element elementor-element-70e3cbbb elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="70e3cbbb" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://freemius.com/careers/business-development-manager/"> <span class="elementor-icon-list-text">Business Development Manager</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/careers/senior-full-stack-developer/"> <span class="elementor-icon-list-text">Senior Full Stack Developer</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/careers/migrations-specialist/"> <span class="elementor-icon-list-text">Migrations Specialist</span> </a> </li> </ul> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-38fa992f" data-id="38fa992f" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-3572aa47 elementor-widget elementor-widget-heading" data-id="3572aa47" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-medium">Helpful Links</h3> </div> </div> <div class="elementor-element elementor-element-6abf45b3 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="6abf45b3" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="/help/faq/"> <span class="elementor-icon-list-text">FAQ</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/help/documentation/"> <span class="elementor-icon-list-text">Documentation</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/wordpress/resources/"> <span class="elementor-icon-list-text">Free Resources</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://github.com/Freemius/wordpress-sdk"> <span class="elementor-icon-list-text">WordPress SDK</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://github.com/Freemius/php-sdk"> <span class="elementor-icon-list-text">PHP SDK</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://status.freemius.com/"> <span class="elementor-icon-list-text">System Status</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-7686f70b elementor-widget elementor-widget-html" data-id="7686f70b" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.g2.com/products/freemius/reviews" target="_blank" rel="nofollow noopener"><img src="https://images.g2crowd.com/uploads/report_medal/image/1004327/medal.svg" alt="High performer fall 2023 banner" style="max-width: 100px; margin: 0 10px;" /></a> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-6cb1afa4 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6cb1afa4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-row"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-22a3ce1b" data-id="22a3ce1b" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-48e063aa copyright elementor-widget elementor-widget-text-editor" data-id="48e063aa" data-element_type="widget" 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