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et_section_regular" > <div class="et_pb_row et_pb_row_5_tb_header"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_6_tb_header et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_code et_pb_code_2_tb_header breadcrumbs"> <div class="et_pb_code_inner"><span><span><a href="https://justenergy.com/">Home</a></span> <span class="separator">/</span> <span class="breadcrumb_last" aria-current="page">Just Energy vs. TXU Energy: How Do They Compare?</span></span></div> </div> </div> </div> </div> </div> </header> <div id="et-main-area"> <div id="main-content"> <article id="post-343628" class="post-343628 page type-page status-publish has-post-thumbnail hentry"> <div class="entry-content"> <div class="et-l et-l--post"> <div class="et_builder_inner_content et_pb_gutters2"> <div class="et_pb_section et_pb_section_0 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_0"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_0 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_0 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h1 >Just Energy vs. TXU Energy:</h1> <h2>How Do They Compare?</h2></div> </div> </div> </div> </div><div class="et_pb_section et_pb_section_1 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_1"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_1 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_1 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner">If you’re looking for an electricity provider in Texas, then you’ve probably come across Just Energy and TXU Energy, two of the largest energy providers in the state. Both offer renewable energy plans, free electricity on nights or weekends, and other electricity plans to meet the needs of residential customers.</p> <p>While TXU Energy is only available in this state of Texas, Just Energy caters to <a href="/service-areas/">service areas</a> in multiple states and several Canadian provinces.</p> <p>So how can you choose between them? We’ve put together this guide to Just Energy vs. TXU Energy to help you decide which energy company is right for you.</div> </div> </div> </div> </div><div class="et_pb_section et_pb_section_2 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_2 et_pb_equal_columns"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_2 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_2 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h2>Find out why over <span style="color: #0075c9;">a million customers</span> trust Just Energy!</h2></div> </div><div id="cta-zipcode-form" class="et_pb_module et_pb_code et_pb_code_0 zip-code-lookup et_pb_text_align_center"> <div class="et_pb_code_inner"><form data-cta="form" method="GET" action="" class="zipCodeForm"> <div class="zipWrapper"> <label for="postalCode" class="visuallyhidden">Zip Code </label> <input type="text" name="postalCode" placeholder="Enter your ZIP code" value="" id="postalCode"> <button type="submit"><span>Shop our best rates</span></button> </div> <div class="referral-wrap"> <div class="referral-code-checkbox-input-container"> <input type="checkbox" id="referral-code-checkbox" /> <label>I have a referral code</label> <span class="referral-tooltip"><span class="tooltip-text"></span></span> </div> <div class="referral-code-text-input-container"> <input type="text" name="referralCode" id="referralCode" class="referralCode" data-cta="referral-code-input"> </div> </div> </form> </div> </div> </div> </div> </div><div class="et_pb_section et_pb_section_3 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_3"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_3 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_3 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h2>Just Energy vs. TXU Energy: An Overview</h2> <p><b>Just Energy</b> is based in Ontario, Canada, and Houston, Texas, with customers in 13 U.S. states and 6 Canadian provinces. In addition to electricity, it also offers natural gas services in some markets. Texas customers can sign up with Just Energy directly, as well as its two subsidiaries, <a href="https://taraenergy.com/">Tara Energy</a> and <a href="https://amigoenergy.com/">Amigo Energy</a>.</p> <p><b>TXU Energy</b> is based in Irving, Texas, and can trace its history back to the 1800s, when its predecessors, the Dallas Electric Lighting Company and the Fort Worth Electric Light and Power Company, entered the market. After merging and rebranding several times, it was bought by Vistra Corp, which also owns several power plants in the U.S.</p> <h3>Just Energy vs. TXU Energy in Texas</h3> <p>Since Texas is the only state that TXU Energy is available in, we’ll focus on comparing Just Energy vs. TXU Energy in the Lone Star State. But are they available everywhere in Texas? No. While most of Texas has a <a href="/learning-center/deregulation/">deregulated energy market</a>, there are a few regions in which you’ll have to get your electricity from a local utility company.</p> <p>For everyone else, you can choose from dozens of <a href="/blog/electric-providers-in-texas/">Texas electricity providers</a>, including Just Energy and TXU Energy. All of the retail electricity providers (REPs) use the same<a href="/blog/texas-power/">Texas power grid</a>, and they’ll pass charges from your local Transmission and Delivery Utility Company (TDU), such as ONCOR or AEPC.</p> <p>Otherwise, electric companies are free to package their electricity services into a wide range of <a href="https://energysavings.com/blog/fixed-rate-vs-variable-rate-best-option/">variable-rate and fixed-rate plans</a>. That’s why it pays to shop around to make sure you’re getting the best plan for based on your average energy usage.</p></div> </div> </div> </div> </div><div class="et_pb_section et_pb_section_4 et_section_regular" > <div class="et_pb_row et_pb_row_4"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_4 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_image et_pb_image_0"> <span class="et_pb_image_wrap "><img fetchpriority="high" decoding="async" width="1200" height="300" src="https://justenergy.com/wp-content/uploads/2024/04/tv2.jpg" alt="" title="tv2" srcset="https://justenergy.com/wp-content/uploads/2024/04/tv2.jpg 1200w, https://justenergy.com/wp-content/uploads/2024/04/tv2-980x245.jpg 980w, https://justenergy.com/wp-content/uploads/2024/04/tv2-480x120.jpg 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1200px, 100vw" class="wp-image-354711" /></span> </div> </div> </div> </div><div class="et_pb_section et_pb_section_5 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_5"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_5 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_4 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h2>Just Energy vs. TXU Electricity Rates</h2> <p>In most cases, your electricity bill is calculated based on the number of <a href="/blog/kilowatts-and-calculations/">kilowatt-hours</a> you use each month. Fixed-rate plans lock in a price but typically require a long-term contract. Variable-rate plans may have a shorter contract but less predictable rates.</p> <p>There are also prepaid month-to-month plans that you can cancel at any time without a fee, and which usually don’t require a credit check. Always read the information on the <a href="https://www.puc.texas.gov/industry/electric/rates/facts/facts.aspx">Electricity Facts Label</a> (EFL) so you know what it is you’re committing to.</p> <p>Now let’s take a closer look at Just Energy rates vs. TXU Energy rates for Texans who live in a sample Dallas ZIP code.</p> <h3>Just Energy Electricity Plans</h3> <p>Just Energy customers can choose from several different plans, with rates ranging from 13.5 cents per kWh to 16.4 cents per kWh, based on electricity usage of 2,000 kWh per month. Here are a few of your options:</p> <p><b>Rate Shield 36</b>: With this plan, you’ll pay a $4.95 monthly fee to lock in a rate of 14.2 cents per kWh for 36 months. If you need to cancel early, you’ll pay $175.</p> <p><b>Basics 60</b>: This plan offers a fixed rate of 14.7 cents per kWh and no monthly account fee. You’ll have to commit to a 60-month contract with a $175 early termination fee.</p> <p><b>Just400 Advantage</b>: This plan offers a fixed rate of 14.9 cents per kWh for 24 months. You’ll get $400 in bill credits during the summer to keep your monthly bill low.</p> <p><b>Nights Free Plan</b>: This 12-month plan has a flat rate of 16.3 cents per kWh and a monthly fee of $4.95. It includes free electricity every night between 9 pm and 7 am. If you prefer free weekends instead, you can choose the <b>Weekends Free Plan </b>for the same price.</p> <p><b>Just Energy Purely Green</b>: This plan ensures that all of your energy usage is offset by solar energy. It has a fixed-rate of 14.6 cents per kWh and a fee of $4.95 per month.</p> <p><b>Base Saver Plus</b>: This 12-month plan offers a fixed rate of 16.4 cents per kWh when you use 2,000 kilowatts per month. If you use 1,000 kWh or more, you’ll get a $75 bill credit.</p> <h3>TXU Energy Electricity Plans</h3> <p>How does TXU compare when it comes to other energy retailers? Although they don’t offer the same low rates as Just Energy, they do have a few different plan options.</p> <p><b>e-Saver 12</b>: The e-Saver 12 plan offers a rate of 15.9 cents per kWh for 12 months. You’ll get a discount if you set up AutoPay and paperless billing and pay a cancellation fee of $150 if you need to end your contract early.</p> <p><b>Flex Forward</b>: This is a month-to-month plan with no early cancellation fee. However, the variable rate of 19.5 cents per kWh can change at any time.</p> <p><b>Solar Saver 12</b>: This plan has a fixed rate of 16.9 cents per kWh for 12 months, and you’ll get a $30 bill credit for every month you use at least 1,200 kWh. Although it’s a “green energy” plan, it only guarantees that 25% of your electricity will come from <a href="/blog/category/solar-energy/">solar energy</a>.</p> <p><b>Free Nights and Solar Days</b>: This 12-month plan has a fixed rate of 19.8 cents per kWh, and includes free power between the hours of 8 pm and 5 am every day. It will also offset any electricity that you use during the day with solar renewable energy credits.</p> <p><b>Season Pass 12</b>: This plan offers a discount of 50% off of your energy bills during the summer and winter months. It requires a 12-month contract, with an early cancellation fee of $150 if you need to end the contract early.</p> <p><b>Texas Choice 24</b>: This plan has a fixed-rate of 18.9 cents per kWh for a 24-month term. It offsets 25% of your energy usage with solar power and includes 3% cash back in the form of a prepaid Mastercard every February. The cancellation fee is $295.</p> <p>Some TXU Energy customers may be eligible for a <a href="/blog/are-smart-thermostats-worth-it/">smart thermostat</a> to help you track your energy usage and keep costs low.</p> <p>You can obtain important standardized information that will allow you to compare this product with other offers. Contact TXU Energy Retail Company LLC at 800-818-6132 or www.txu.com.</p> <p><em>Please note, the rates listed above were effective as of December 22, 2022.</em></p></div> </div> </div> </div> </div><div class="et_pb_section et_pb_section_6 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_6 et_pb_equal_columns"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_6 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_5 et_pb_text_align_center et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h2>Your Power, <span style="color: #F26741;">Your Terms</span></h2> <p>Pick from short-term or long-term plans to enjoy maximum flexibility. You call the shots!</p></div> </div><div id="cta-zipcode-form" class="et_pb_module et_pb_code et_pb_code_1 zip-code-lookup et_pb_text_align_center"> <div class="et_pb_code_inner"><form data-cta="form" method="GET" action="" class="zipCodeForm"> <div class="zipWrapper"> <label for="postalCode" class="visuallyhidden">Zip Code </label> <input type="text" name="postalCode" placeholder="Enter your ZIP code" value="" id="postalCode"> <button type="submit"><span>Shop our best rates</span></button> </div> <div class="referral-wrap"> <div class="referral-code-checkbox-input-container"> <input type="checkbox" id="referral-code-checkbox" /> <label>I have a referral code</label> <span class="referral-tooltip"><span class="tooltip-text"></span></span> </div> <div class="referral-code-text-input-container"> <input type="text" name="referralCode" id="referralCode" class="referralCode" data-cta="referral-code-input"> </div> </div> </form> </div> </div> </div> </div> </div><div class="et_pb_section et_pb_section_7 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_7"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_7 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_6 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h2>Just Energy vs. TXU Energy Reviews</h2> <p>Aside from their energy plans and policies, how do these two companies compare when it comes to customer service and satisfaction? Let’s take a look at Just Energy vs. TXU Energy reviews and customer service options to see how they stack up.</p> <h3>Contact Details</h3> <p>First, how easy is it to get in touch with them if you need help with your account? Just Energy has several different contact methods, including a <a href="https://help.justenergy.com/s/contact-us">contact form</a> you can fill out on its website and a live chat service. They also have phone operators available at 1-866-587-8674 during the following times:</p> <ul> <li>8 am to 7 pm (CST) Monday through Friday</li> <li>9 am to 6 pm (CST) Saturday</li> </ul> <p>TXU Energy also has an email form and live chat options available during certain times of the day. You can call their phone operators 24/7 at 866-278-4898.</p> <h3>Account Management</h3> <p>These days, many customers want to be able to manage their energy services online without having to deal with phone calls or bills in the mail. How easy is that to do with Just Energy vs. TXU Energy?</p> <p>Both companies offer an online web portal and a mobile app so you can pay your bill, set up AutoPay, enroll in paperless billing, and more. Just Energy also has an <a href="/app/">Advisor app</a> that you can download to help you stay informed about weather forecasts, local power outages, and your home energy usage.</p> <p>If you need to move to a new address, you can take your plan with you as long as the same services are available in your new location. TXU lets you schedule your move up to 90 days in advance so there aren’t any delays getting set up when you move in.</p> <p>If you’re thinking of <a href="/blog/category/moving-guides/">moving to another state</a>, you may have more luck with Just Energy since it’s available in more locations than TXU.</p> <p>As for closing your account, both companies charge a cancellation fee if you need to end your contract early. The highest cancellation fee with Just Energy is $175, while with TXU, it could be as high as $295.</p> <h3>Customer Reviews</h3> <p>What do real customers have to say about Just Energy vs. TXU Energy? At Consumer Affairs, <a href="https://www.consumeraffairs.com/utilities/us_energy_savings.html">Just Energy</a> has a rating of 4 out of 5 stars, compared to 2.3 stars for TXU.</p> <p>Although both companies had some complaints about <a href="/blog/why-your-electricity-bills-keep-rising-and-what-you-can-do-about-it/">rising electricity prices</a>, customers thought that TXU’s usage fees and bill credits were especially hard to understand.</p> <p>The <a href="https://www.puc.texas.gov/consumer/electricity/customercomplaintstats.aspx">Public Utility Commission of Texas</a> received 362 complaints about TXU Energy in a six-month period, most of them related to billing. Just Energy had 72 billing complaints during the same period, fewer than TXU, Pulse Power, and Reliant Energy.</p></div> </div> </div> </div> </div><div class="et_pb_section et_pb_section_8 et_section_regular" > <div class="et_pb_row et_pb_row_8"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_8 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_image et_pb_image_1"> <span class="et_pb_image_wrap "><img decoding="async" width="1200" height="300" src="https://justenergy.com/wp-content/uploads/2024/04/AdobeStock_632654529.jpg" alt="" title="AdobeStock_632654529" srcset="https://justenergy.com/wp-content/uploads/2024/04/AdobeStock_632654529.jpg 1200w, https://justenergy.com/wp-content/uploads/2024/04/AdobeStock_632654529-980x245.jpg 980w, https://justenergy.com/wp-content/uploads/2024/04/AdobeStock_632654529-480x120.jpg 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1200px, 100vw" class="wp-image-354694" /></span> </div> </div> </div> </div><div class="et_pb_section et_pb_section_9 et_section_regular" > <div class="et_pb_row et_pb_row_9"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_9 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_7 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h2>Check Energy Rates in Your ZIP Code Today</h2> <p>Because of <a href="/learning-center/deregulation/">energy deregulation</a> in Texas, residential customers have multiple options to choose from when it comes to powering their home. In addition to Just Energy and TXU Energy, there’s Direct Energy, Gexa Energy, Constellation Energy, and more. The best plan for you is subjective as it’ll depend on how much electricity you use and when you use it.</p> <p>With seasonal bill credits and <a href="/get-offer/free-nights-or-weekends-electricity-plan/">free electricity plans</a>, Just Energy gives Texans several ways to keep their energy bills under control. If you live outside of Texas, you may still be able to sign up for electricity or <a href="/learning-center/natural-gas/">natural gas</a> if it’s available in your state.</p> <p>Enter your ZIP code below to see which plans are available in your area.</p></div> </div> </div> </div> </div><div class="et_pb_section et_pb_section_10 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_10"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_10 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_8 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h2>Simplicity Meets Speed:<br /> Enroll Swiftly in Under 5 Minutes</h2></div> </div><div id="cta-zipcode-form" class="et_pb_module et_pb_code et_pb_code_2 zip-code-lookup et_pb_text_align_center"> <div class="et_pb_code_inner"><form data-cta="form" method="GET" action="" class="zipCodeForm"> <div class="zipWrapper"> <label for="postalCode" class="visuallyhidden">Zip Code </label> <input type="text" name="postalCode" placeholder="Enter your ZIP code" value="" id="postalCode"> <button type="submit"><span>Shop our best rates</span></button> </div> <div class="referral-wrap"> <div class="referral-code-checkbox-input-container"> <input type="checkbox" id="referral-code-checkbox" /> <label>I have a referral code</label> <span class="referral-tooltip"><span class="tooltip-text"></span></span> </div> <div class="referral-code-text-input-container"> <input type="text" name="referralCode" id="referralCode" class="referralCode" data-cta="referral-code-input"> </div> </div> </form> </div> </div><div class="et_pb_module et_pb_text et_pb_text_9 et_pb_text_align_center et_pb_bg_layout_light"> <div class="et_pb_text_inner"><a class="cta-phone " href="tel:866-352-0873" style="text-decoration:none;"><span style="">Or call us directly at</span>  866-352-0873</a></div> </div> </div> </div> </div> </div> </div> </div> </article> </div> 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