Pusat Bantuan Odoo

<!DOCTYPE html> <html lang="id-ID" data-website-id="1" data-main-object="website.page(91,)" data-add2cart-redirect="1">  <head> <meta charset="utf-8"/> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <meta name="viewport" content="width=device-width, initial-scale=1"/> <meta name="mobile-web-app-capable" content="yes"/> <meta name="generator" content="Odoo"/> <meta name="google-site-verification" content="pgjyH0qvN69B0m_HrTKV6h8TVnbRXp5etEHo19unPy4"/> <meta name="description" content="Kelola layanan pelanggan dengan Pusat Bantuan Odoo. Pusat Bantuan Odoo dioptimalkan untuk produktivitas tim Anda"/> <meta property="og:type" content="website"/> <meta property="og:title" content="Pusat Bantuan Odoo"/> <meta property="og:site_name" content="Odoo"/> <meta property="og:url" content="https://www.odoo.com/id_ID/app/helpdesk"/> <meta property="og:image" content="https://www.odoo.com/web/image/website/1/social_default_image?unique=c506dd5"/> <meta property="og:description" content="Kelola layanan pelanggan dengan Pusat Bantuan Odoo. Pusat Bantuan Odoo dioptimalkan untuk produktivitas tim Anda"/> <meta name="twitter:card" content="summary_large_image"/> <meta name="twitter:title" content="Pusat Bantuan Odoo"/> <meta name="twitter:image" content="https://www.odoo.com/web/image/website/1/social_default_image/300x300?unique=c506dd5"/> <meta name="twitter:site" content="@odoo"/> <meta name="twitter:description" content="Kelola layanan pelanggan dengan Pusat Bantuan Odoo. Pusat Bantuan Odoo dioptimalkan untuk produktivitas tim Anda"/> <link rel="alternate" hreflang="ar" href="https://www.odoo.com/ar/app/helpdesk"/> <link rel="alternate" hreflang="zh" href="https://www.odoo.com/zh_CN/app/helpdesk"/> <link rel="alternate" hreflang="zh-tw" href="https://www.odoo.com/zh_TW/app/helpdesk"/> <link rel="alternate" hreflang="cs" href="https://www.odoo.com/cs_CZ/app/helpdesk"/> <link rel="alternate" hreflang="nl" href="https://www.odoo.com/nl_NL/app/helpdesk"/> <link rel="alternate" hreflang="en" href="https://www.odoo.com/app/helpdesk"/> <link rel="alternate" hreflang="fi" href="https://www.odoo.com/fi_FI/app/helpdesk"/> <link rel="alternate" hreflang="fr" href="https://www.odoo.com/fr_FR/app/helpdesk"/> <link rel="alternate" hreflang="de" href="https://www.odoo.com/de_DE/app/helpdesk"/> <link rel="alternate" hreflang="id" href="https://www.odoo.com/id_ID/app/helpdesk"/> <link rel="alternate" hreflang="it" href="https://www.odoo.com/it_IT/app/helpdesk"/> <link rel="alternate" hreflang="ja" href="https://www.odoo.com/ja_JP/app/helpdesk"/> <link rel="alternate" hreflang="ko" href="https://www.odoo.com/ko_KR/app/helpdesk"/> <link rel="alternate" hreflang="pl" href="https://www.odoo.com/pl_PL/app/helpdesk"/> <link rel="alternate" hreflang="pt" href="https://www.odoo.com/pt_BR/app/helpdesk"/> <link rel="alternate" hreflang="ro" href="https://www.odoo.com/ro_RO/app/helpdesk"/> <link rel="alternate" hreflang="ru" href="https://www.odoo.com/ru_RU/app/helpdesk"/> <link rel="alternate" hreflang="sk" href="https://www.odoo.com/sk_SK/app/helpdesk"/> <link rel="alternate" hreflang="sl" href="https://www.odoo.com/sl_SI/app/helpdesk"/> <link rel="alternate" hreflang="es" href="https://www.odoo.com/es/app/helpdesk"/> <link rel="alternate" hreflang="es-es" href="https://www.odoo.com/es_ES/app/helpdesk"/> <link rel="alternate" hreflang="th" href="https://www.odoo.com/th_TH/app/helpdesk"/> <link rel="alternate" hreflang="tr" href="https://www.odoo.com/tr_TR/app/helpdesk"/> <link rel="alternate" hreflang="uk" href="https://www.odoo.com/uk_UA/app/helpdesk"/> <link rel="alternate" hreflang="vi" href="https://www.odoo.com/vi_VN/app/helpdesk"/> <link rel="alternate" hreflang="x-default" href="https://www.odoo.com/app/helpdesk"/> <link rel="canonical" href="https://www.odoo.com/id_ID/app/helpdesk"/> <link rel="preconnect" href="https://fonts.gstatic.com/" crossorigin=""/> <title>Pusat Bantuan Odoo</title> <link type="image/x-icon" rel="shortcut icon" href="https://odoocdn.com/web/image/website/1/favicon?unique=c506dd5"/> <link rel="preload" href="https://odoocdn.com/web/static/src/libs/fontawesome/fonts/fontawesome-webfont.woff2?v=4.7.0" as="font" crossorigin=""/> <link type="text/css" rel="stylesheet" href="https://odoocdn.com/web/assets/1/970ea74/web.assets_frontend.min.css"/> <script id="web.layout.odooscript" type="text/javascript"> var odoo = { csrf_token: "618ca40810444d67ee81f5b74a4bbeb6a506d0deo1763916544", debug: "", }; </script> <script type="text/javascript"> odoo.__session_info__ = {"is_admin": false, "is_system": false, "is_public": true, "is_website_user": true, "uid": null, "is_frontend": true, "profile_session": null, "profile_collectors": null, "profile_params": null, "show_effect": true, "currencies": {"137": {"symbol": "AED", "position": "after", "digits": [69, 2]}, "19": {"symbol": "ARS", "position": "after", "digits": [69, 2]}, "21": {"symbol": "AUD", "position": "after", "digits": [69, 2]}, "59": {"symbol": "\u09f3", "position": "after", "digits": [69, 2]}, "27": {"symbol": "\u043b\u0432", "position": "after", "digits": [69, 2]}, "6": {"symbol": "R$", "position": "before", "digits": [69, 2]}, "4": {"symbol": "CAD", "position": "after", "digits": [69, 2]}, "5": {"symbol": "CHF", "position": "after", "digits": [69, 2]}, "7": {"symbol": "CNY", "position": "after", "digits": [69, 2]}, "194": {"symbol": "K\u010d", "position": "after", "digits": [69, 2]}, "10": {"symbol": "kr", "position": "after", "digits": [69, 2]}, "80": {"symbol": "E\u00a3", "position": "after", "digits": [69, 2]}, "1": {"symbol": "\u20ac", "position": "after", "digits": [69, 2]}, "18": {"symbol": "GBP", "position": "after", "digits": [69, 2]}, "25": {"symbol": "HK$", "position": "after", "digits": [69, 2]}, "31": {"symbol": "kn", "position": "after", "digits": [69, 2]}, "193": {"symbol": "Rp", "position": "after", "digits": [69, 2]}, "20": {"symbol": "Rs", "position": "after", "digits": [69, 2]}, "26": {"symbol": "\u00a5", "position": "after", "digits": [69, 2]}, "100": {"symbol": "KSh", "position": "after", "digits": [69, 2]}, "34": {"symbol": "\u20a9", "position": "after", "digits": [69, 2]}, "116": {"symbol": " \u062f.\u0645", "position": "after", "digits": [69, 2]}, "115": {"symbol": "\u20ae", "position": "after", "digits": [69, 2]}, "44": {"symbol": "Rs", "position": "after", "digits": [69, 2]}, "35": {"symbol": "Mex$", "position": "before", "digits": [69, 2]}, "36": {"symbol": "RM", "position": "after", "digits": [69, 2]}, "183": {"symbol": "kr", "position": "before", "digits": [69, 2]}, "37": {"symbol": "$", "position": "after", "digits": [69, 2]}, "38": {"symbol": "Php", "position": "after", "digits": [69, 2]}, "171": {"symbol": "Rs.", "position": "after", "digits": [69, 2]}, "16": {"symbol": "z\u0142", "position": "after", "digits": [69, 2]}, "166": {"symbol": "QR", "position": "after", "digits": [69, 2]}, "30": {"symbol": "kr", "position": "after", "digits": [69, 2]}, "158": {"symbol": "SR", "position": "after", "digits": [69, 2]}, "178": {"symbol": "kr", "position": "after", "digits": [69, 2]}, "39": {"symbol": "$", "position": "after", "digits": [69, 2]}, "40": {"symbol": "\u0e3f", "position": "after", "digits": [69, 2]}, "141": {"symbol": "DT", "position": "after", "digits": [69, 2]}, "146": {"symbol": "NT$", "position": "after", "digits": [69, 2]}, "2": {"symbol": "US$", "position": "before", "digits": [69, 2]}, "24": {"symbol": "\u20ab", "position": "after", "digits": [69, 2]}, "41": {"symbol": "R", "position": "after", "digits": [69, 2]}}, "bundle_params": {"lang": "en_US", "website_id": 1}, "test_mode": false, "websocket_worker_version": "18.0-2", "translationURL": "/website/translations", "cache_hashes": {"translations": "31d12ccf1777b0626e21af029c98b77138604fac"}, "recaptcha_public_key": "6Ldp7rgUAAAAAJF-NZ6k-y0HGEPozP3SeROO_z7F", "geoip_country_code": "SG", "geoip_phone_code": 65, "lang_url_code": "id_ID", "turnstile_site_key": "0x4AAAAAAADwqVOUIWCeR_H8"}; if (!/(^|;\s)tz=/.test(document.cookie)) { const userTZ = Intl.DateTimeFormat().resolvedOptions().timeZone; document.cookie = `tz=${userTZ}; path=/`; } </script> <script type="text/javascript" defer="defer" src="https://odoocdn.com/web/assets/1/49c06ce/web.assets_frontend_minimal.min.js" onerror="__odooAssetError=1"></script> <script type="text/javascript" defer="defer" data-src="https://odoocdn.com/web/assets/1/c3f323f/web.assets_frontend_lazy.min.js" onerror="__odooAssetError=1"></script> <script> if (!window.odoo) { window.odoo = {}; } odoo.__session_info__ = Object.assign(odoo.__session_info__ || {}, { websocket_worker_version: "18.0-2", livechatData: { isAvailable: false, serverUrl: "https://www.odoo.com", options: {}, }, }); </script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} </script> <noscript> <style> /* Prevent animated elements hiding */ .o_animate_in_children > * { opacity: 1!important; -webkit-transform: scale(1)!important; -ms-transform: scale(1)!important; transform: scale(1)!important; } </style> </noscript> </head> <body> <div id="wrapwrap" class=" o_helpdesk "> <a class="o_skip_to_content btn btn-primary rounded-0 visually-hidden-focusable position-absolute start-0" href="#wrap">Skip ke Konten</a> <header id="top" data-anchor="true" data-name="Header" data-extra-items-toggle-aria-label="Tombol barang ekstra" class=" o_no_autohide_menu o_affix_enabled o_header_fixed o_header_fade_out o_main_header o_not_editable" style=" "> <div class="o_main_header_main top_menu" id="top_menu"> <a class="float-start o_logo" href="/id_ID"><span class="visually-hidden sr-only">Odoo</span></a> <a href="#" role="button" class="o_mobile_menu_toggle d-inline-block d-md-none"> <i class="fa fa-bars" focusable="false"></i><span class="visually-hidden sr-only">Menu</span> </a> <ul class="o_header_buttons list-unstyled"> <li class="nav-item d-md-none"> <a class="nav-link text-whatsapp ps-0" href="https://wa.me/85264491993"> <i class="fa fa-whatsapp fs-4 align-middle mt-n1 me-2"></i><small>WhatsApp</small> </a> </li> <li class="o_wsale_my_cart nav-item me-lg-0 d-none"> <a href="/id_ID/shop/cart" class="nav-link px-1" aria-label="Shopping Cart"> <i class="fa fa-shopping-cart"></i><sup class="my_cart_quantity rounded-pill bg-o-color-1 ms-1 py-1 px-2"></sup> </a> </li> <li class="nav-item o_no_autohide_item"> <a href="/web/login" class="nav-link">Login</a> </li> <li class="nav-item o_no_autohide_item"><a class="btn btn-primary btn-sm text-nowrap trial_link" href="/id_ID/trial?selected_app=helpdesk">Uji coba gratis</a> </li> </ul> <ul class="o_primary_nav"> <li class="dropdown"> <a href="#" data-bs-toggle="dropdown" data-bs-display="static" aria-expanded="false" class="dropdown-toggle"> <span class="o_app_name_title"> Meja Bantuan </span> </a> <div class="start-0 dropdown-menu o_secondary_nav" data-bs-parent="o_primary_nav"> <div class="container"> <div class="row"> <div class="col-md-3 o_finance_apps "> <div class="o_nav_app_family">Keuangan</div> <ul> <li><a class="dropdown-item" href="/id_ID/app/accounting">Akuntansi</a></li> <li><a class="dropdown-item" href="/id_ID/app/invoicing">Faktur</a></li> <li><a class="dropdown-item" href="/id_ID/app/expenses">Pengeluaran</a></li> <li><a class="dropdown-item" href="/id_ID/app/spreadsheet">Spreadsheet (BI)</a></li> <li><a class="dropdown-item" href="/id_ID/app/documents">Dokumen</a></li> <li><a class="dropdown-item" href="/id_ID/app/sign">Sign</a></li> </ul> </div> <div class="col-md-3 o_sale_apps "> <div class="o_nav_app_family">Sales</div> <ul> <li><a class="dropdown-item" href="/id_ID/app/crm">CRM</a></li> <li><a class="dropdown-item" href="/id_ID/app/sales">Sales</a></li> <li><a class="dropdown-item" href="/id_ID/app/point-of-sale-shop">POS Toko</a></li> <li><a class="dropdown-item" href="/id_ID/app/point-of-sale-restaurant">POS Restoran</a></li> <li><a class="dropdown-item" href="/id_ID/app/subscriptions">Langganan</a></li> <li><a class="dropdown-item" href="/id_ID/app/rental">Rental</a></li> </ul> </div> <div class="col-md-3 o_website_apps "> <div class="o_nav_app_family">Website</div> <ul> <li><a class="dropdown-item" href="/id_ID/app/website">Website Builder</a></li> <li><a class="dropdown-item" href="/id_ID/app/ecommerce">eCommerce</a></li> <li><a class="dropdown-item" href="/id_ID/app/blog">Blog</a></li> <li><a class="dropdown-item" href="/id_ID/app/forum">Forum</a></li> <li><a class="dropdown-item" href="/id_ID/app/live-chat">Live Chat</a></li> <li><a class="dropdown-item" href="/id_ID/app/elearning">eLearning</a></li> </ul> </div> <div class="col-md-3 o_inventory_apps "> <div class="o_nav_app_family">Rantai Pasokan</div> <ul> <li><a class="dropdown-item" href="/id_ID/app/inventory">Inventaris</a></li> <li><a class="dropdown-item" href="/id_ID/app/manufacturing">Manufaktur</a></li> <li><a class="dropdown-item" href="/id_ID/app/plm">PLM</a></li> <li><a class="dropdown-item" href="/id_ID/app/purchase">Purchase</a></li> <li><a class="dropdown-item" href="/id_ID/app/maintenance">Maintenance</a></li> <li><a class="dropdown-item" href="/id_ID/app/quality">Kualitas</a></li> </ul> </div> </div> <div class="row"> <div class="col-md-3 o_hr_apps "> <div class="o_nav_app_family">Sumber Daya Manusia</div> <ul> <li><a class="dropdown-item" href="/id_ID/app/employees">Karyawan</a></li> <li><a class="dropdown-item" href="/id_ID/app/recruitment">Rekrutmen</a></li> <li><a class="dropdown-item" href="/id_ID/app/time-off">Cuti</a></li> <li><a class="dropdown-item" href="/id_ID/app/appraisals">Appraisal</a></li> <li><a class="dropdown-item" href="/id_ID/app/referrals">Referensi</a></li> <li><a class="dropdown-item" href="/id_ID/app/fleet">Armada</a></li> </ul> </div> <div class="col-md-3 o_marketing_apps "> <div class="o_nav_app_family">Marketing</div> <ul> <li><a class="dropdown-item" href="/id_ID/app/social-marketing">Social Marketing</a></li> <li><a class="dropdown-item" href="/id_ID/app/email-marketing">Email Marketing</a></li> <li><a class="dropdown-item" href="/id_ID/app/sms-marketing">SMS Marketing</a></li> <li><a class="dropdown-item" href="/id_ID/app/events">Acara</a></li> <li><a class="dropdown-item" href="/id_ID/app/marketing-automation">Otomatisasi Marketing</a></li> <li><a class="dropdown-item" href="/id_ID/app/surveys">Survei</a></li> </ul> </div> <div class="col-md-3 o_services_apps "> <div class="o_nav_app_family">Layanan</div> <ul> <li><a class="dropdown-item" href="/id_ID/app/project">Project</a></li> <li><a class="dropdown-item" href="/id_ID/app/timesheet">Timesheet</a></li> <li><a class="dropdown-item" href="/id_ID/app/field-service">Servis Lapangan</a></li> <li><a class="dropdown-item" href="/id_ID/app/helpdesk">Meja Bantuan</a></li> <li><a class="dropdown-item" href="/id_ID/app/planning">Planning</a></li> <li><a class="dropdown-item" href="/id_ID/app/appointments">Appointment</a></li> </ul> </div> <div class="col-md-3 o_productivity_apps "> <div class="o_nav_app_family">Produktivitas</div> <ul> <li><a class="dropdown-item" href="/id_ID/app/discuss">Diskusi</a></li> <li><a class="dropdown-item" href="/id_ID/app/approvals">Approval</a></li> <li><a class="dropdown-item" href="/id_ID/app/iot">IoT</a></li> <li><a class="dropdown-item" href="/id_ID/app/voip">VoIP</a></li> <li><a class="dropdown-item" href="/id_ID/app/knowledge">Pengetahuan</a></li> <li><a class="dropdown-item" href="/id_ID/app/whatsapp">WhatsApp</a></li> </ul> </div> </div> </div> <span class="o_store_link d-md-flex justify-content-md-center"> <a class="mx-md-3 px-3 dropdown-item" href="https://apps.odoo.com/apps/modules"><i class="fa fa-cube fa-fw me-2"></i>Aplikasi pihak ketiga</a> <a class="mx-md-3 px-3 dropdown-item" href="/id_ID/app/studio"><i class="fa fa-pencil fa-fw me-2"></i>Odoo Studio</a> <a href="https://www.odoo.sh" class="mx-md-3 px-3"><i class="fa fa-cloud fa-fw me-2"></i>Platform Odoo Cloud</a> </span> </div> </li> <span class="border-end border-default me-lg-2 d-none d-md-inline"></span> <li role="presentation" class="nav-item"> <a role="menuitem" href="/id_ID/app/helpdesk" class="nav-link active"> <span>Gambaran Umum</span> </a> </li> <li role="presentation" class="nav-item"> <a role="menuitem" href="/id_ID/app/helpdesk-features" class="nav-link "> <span>Fitur</span> </a> </li> </ul> </div> </header> <main> <div id="wrap" class="oe_structure x_wd"> <section class="s_wd_hero_banner pt-4 pt-lg-6 pb-3 pb-lg-5 text-lg-center" data-name="Hero Banner" data-snippet="s_wd_hero_banner"> <div class="container"> <div class="row justify-content-center"> <div class="col-lg-10 col-xl-8"> <h1 class="display-1 mb-5">Tim bantuan Anda layak mendapatkan upgrade</h1> <p class="lead mb-5"><strong>Odoo Helpdesk</strong> - platform tiket bantuan yang mendukung tim Anda, supaya mereka dapat mendukung pelanggan Anda. Ucapkan selamat tinggal ke kerumitan dan rangkul era baru customer support yang mulus, efisien, dan terpusat pada pelanggan, hanya dengan Odoo. </p> <a class="btn btn-primary m-2" href="/id_ID/trial?selected_app=helpdesk">Mulai sekarang juga - Gratis</a><div class="o_schedule_demo "> <a target="_blank" href="/id_ID/appointment?filter_appointment_type_ids=5542&filter_appointment_type_ids=5543&filter_appointment_type_ids=4497" class="btn btn-light m-2"> Jadwalkan demo </a> </div> <br/> <small>Bebas, selamanya, tanpa batasan pengguna. <a href="#" data-bs-toggle="tooltip" data-bs-placement="right" data-bs-delay="0" title="Aplikasi pertama Anda selalu gratis dengan Odoo, termasuk hosting & bantuan gratis. Anda hanya harus membayar bila Anda menginstall aplikasi lainnya.">Lihat kenapa</a></small> </div> </div> </div> </section> <section class="s_wd_hero_image bg-200 o_colored_level pt-5 pb-8" data-name="Hero Image" data-snippet="s_wd_hero_image" data-oe-shape-data="{'shape':'illustration/doodle/01'}"> <div class="o_we_shape o_shape_show_mobile o_illustration_doodle_01"></div> <div class="container"> <div class="row justify-content-center"> <div class="col-xl-10 x_wd_corner_highlight"> <div class="s_panel_video position-relative" data-video-id="LWAmieWpOTw"> <a href="#" class="btn_video_play d-block"> <img src="https://odoocdn.com/openerp_website/static/src/img/apps/helpdesk/helpdesk-dashboard.webp" class="img-thumbnail" alt="Helpdesk - Dashboard" loading="lazy"/> <img src="https://odoocdn.com/openerp_website/static/src/img/graphics/play.svg" class="x_wd_video_play_icon" alt="" loading="lazy"/> </a> </div> </div> </div> </div> </section> <section class="bg-100 py-5 py-lg-7 text-center"> <div class="container"> <div class="row justify-content-center"> <div class="col-lg-10"> <h2 class="mb-5">Lacak, prioritaskan, dan tangani tiket pelanggan.</h2> <p class="mb-5">Organisir tiket Anda sesuai keinginan Anda dengan tampiilan Kanban yang luar biasa. <br class="d-none d-sm-block"/>Dapatkan gambaran umum instan mengenai beban kerja tim Anda dan periksa status dari tiket berdasarkan peraturan SLA kustom Anda.</p> <img class="img-fluid" src="https://odoocdn.com/openerp_website/static/src/img/apps/helpdesk/helpdesk-tickets-overview.webp" alt="Helpdesk - Gambaran umum tiket" loading="lazy"/> </div> </div> </div> </section> <section class="pt96 pb48 text-center"> <div class="container"> <h2>Multi Channel, Siap-Pakai.</h2> <h4 class="mb-5">Berkomunikasi dengan pelanggan Anda di mana pun mereka berada.</h4> <div class="row justify-content-center"> <div class="col-md-6 col-lg-4 pb48"> <i class="fa fa-2x fa-envelope bg-white text-o-color-6 shadow rounded-circle mb-4"></i> <h5>Email</h5> <p>Email masuk baru akan membuat tiket secara otomatis.</p> </div> <div class="col-md-6 col-lg-4 pb48"> <i class="fa fa-2x fa-file-text bg-white text-o-color-6 shadow rounded-circle mb-4"></i> <h5>Formulir Situs Web</h5> <p>Penuhi permintaan pelanggan Anda dengan formulir situs web yang dapat disesuaikan.</p> </div> <div class="col-md-6 col-lg-4 pb48"> <i class="fa fa-2x fa-comments bg-white text-o-color-6 shadow rounded-circle mb-4"></i> <h5>Live Chat</h5> <p>Gunakan plugin Live Chat di situs web Anda untuk berinteraksi langsung dengan pengunjung.</p> </div> </div> </div> </section> <section class="pt96 pb96"> <div class="container"> <div class="row align-items-center"> <div class="col-lg-7 pb48"> <h2>Dioptimalkan untuk produktivitas</h2> <h4 class="mb-4">SLA, Otomatisasi, Templat, dan Tanggapan Standar.</h4> <ul> <li class="mb-2">Buat peraturan SLA Anda dan biarkan Odoo melakukan tindakan secara otomatis.</li> <li class="mb-2">Otomatiskan email atau action pada tahap-tahap berbeda dari penyelesaian tiket.</li> <li class="mb-2">Definisikan templat email dinamik untuk mengotomatiskan tanggapan yang palign umum.</li> <li class="mb-2">Eskalasi tiket ke manajer Anda dengan satu klik.</li> <li class="mb-2">Undang pakar ahli ke diskusi langsung.</li> <li class="mb-2">Gunakan tanggapan otomatis di live chat untuk jawaban instan.</li> </ul> </div> <div class="col-lg-5 pb48"> <img src="//odoocdn.com/web/image/25283223/helpdesk-3.png" alt="Analisis tiket Helpdesk Odoo" class="img-thumbnail" loading="lazy"/> </div> </div> </div> </section> <section class=" o_bg_cover o_bg_no-repeat" style="background-image: url('//odoocdn.com/web/image/3090527');background-position: left center;"> <div class="d-md-none position-absolute top-0 h-100 w-100 bg-white"></div> <div class="container"> <div class="row justify-content-center"> <div class="col-md-7 offset-md-4 col-lg-6 col-xl-5 pt120 pb120"> <h2>Jual kontrak bantuan</h2> <h4 class="mb-4">Jual, perpanjang, dan lakukan teknik upsell secara mudah.</h4> <p>Jual kontrak bantuan untuk secara otomatis menyediakan layanan Meja Bantuan untuk pelanggan Anda. Lacak waktu kerja pada setiap kontrak dengan aplikasi timesheet, dan lakukan teknik upsell secara otomatis dengan kontrak waktu terbatas. Buat peringatan untuk tim penjualan atau meja bantuan Anda berdasarkan status pelanggan Anda.</p> </div> </div> </div> </section> <section class="pt96 text-center"> <div class="container"> <h2>Sediakan layanan self-service yang lebih cerdas</h2> <h4 class="mb-4">Basis pengetahuan pelanggan yang tersedia.</h4> <p>Kembangkan platform layanan-mandiri Anda dengan langsung menautkan FAQ, video pelatihan, dan presentasi pada tiket.<br/>Kembangkan komunitas di sekitar produk Anda melalui forum.</p> <div class="row justify-content-center"> <div class="col-lg-7"> <img src="//odoocdn.com/web/image/3090531" class="img-thumbnail" alt="" loading="lazy"/> </div> </div> </div> </section> <section class="pt96 pb96"> <div class="container"> <div class="row align-items-center justify-content-center flex-wrap-reverse"> <div class="col-lg-5 pb48"> <img src="//odoocdn.com/web/image/24786968/close-ticket.jpg" alt="Meja Bantuan Odoo - Menutup tiket" class="img-thumbnail" loading="lazy"/> </div> <div class="col-lg-6 offset-lg-1 pb48"> <h2>Izinkan pelanggan <br/>untuk menutup tiket Bantuan mereka sendiri</h2> <h4 class="mb-4">Ciptakan otonomi. Produktivitas tiada henti.</h4> <p>Kurangi peluang error, hindari kesalahpahaman dan berikan lebih banyak waktu untuk Tim Meja Bantuan untuk menangani masalah yang benar-benar membutuhkan perhatian.</p> </div> </div> </div> </section> <section class="s_wd_users"> <div class="container position-relative" style="min-height: 20rem;"> <div class="position-absolute top-0 bottom-0 end-0 start-0 d-flex align-items-center justify-content-center" style="z-index: 1;"> <div class="bg-white rounded-pill-md px-lg-8 p-6 text-center"> <h6 class="display-2 position-relative mb-2"> Join 12 million users </h6> <span class="fs-4">who grow their business with Odoo</span> </div> </div> <div id="s_wd_users_mosaic" class="d-flex flex-wrap justify-content-between"></div> </div> </section> <section class="text-center pt200 pb80"> <div class="container"> <h3 class="display-1 mb-5"> <span class="x_wd_display_fireworks_01">Salurkan</span><br/> potensi <span class="text-o-color-2">pertumbuhan Anda</span> </h3> <a class="btn btn-lg btn-primary mb-3" href="/id_ID/trial?selected_app=helpdesk">Mulai sekarang juga - Gratis</a><br/> <img src="https://odoocdn.com/openerp_website/static/src/img/arrows/secondary_arrow_sm_01.svg" class="d-block mx-auto mb-2" alt="" loading="lazy"/> <small>Tidak perlu kartu kredit <br/> Akses instan</small> </div> </section> </div> <div id="o_shared_blocks" class="oe_unremovable"></div> </main> <footer id="bottom" data-anchor="true" data-name="Footer" class="o_footer o_colored_level o_cc o_footer_slideout"> <div id="footer" class="container o_not_editable "> <span class="o_logo o_logo_inverse d-block mx-auto o_footer_logo my-5"></span> <div class="row"> <div class="col-12 col-lg-7 col-xl-6"> <div class="row"> <div class="col-12 col-md-4 mb-3 mb-md-0"> <div class="row"> <div class="col-6 col-md-12"> <span class="o_footer_title">Komunitas</span> <ul class="o_footer_links list-unstyled"> <li><a href="/id_ID/slides/all/tag/odoo-tutorials-9">Tutorial-tutorial</a></li> <li><a href="/id_ID/page/docs">Dokumentasi</a></li> <li><a href="/id_ID/forum/help-1">Forum</a></li> </ul> </div> <div class="col-6 col-md-12"> <span class="o_footer_title">Open Source</span> <ul class="o_footer_links list-unstyled"> <li><a href="/id_ID/page/download">Download</a></li> <li class="divider"></li> <li><a href="https://github.com/odoo/odoo">Github</a></li> <li><a href="https://runbot.odoo.com/">Runbot</a></li> <li><a href="https://github.com/odoo/odoo/wiki/Translations">Terjemahan</a></li> </ul> </div> </div> </div> <div class="col-6 col-md-4"> <span class="o_footer_title">Layanan</span> <ul class="o_footer_links list-unstyled"> <li><a href="https://www.odoo.sh">Odoo.sh Hosting</a></li> <li class="divider"></li> <li><a href="/id_ID/help">Bantuan</a></li> <li><a href="https://upgrade.odoo.com">Peningkatan</a></li> <li><a href="/id_ID/page/developers-on-demand">Custom Development</a></li> <li><a href="/id_ID/education/program">Pendidikan</a></li> <li class="divider"></li> <li><a href="/id_ID/accounting-firms">Temukan Akuntan</a></li> <li class="divider"></li> <li><a href="/id_ID/partners">Temukan Mitra</a></li> <li><a href="/id_ID/become-a-partner">Menjadi mitra</a></li> </ul> </div> <div class="col-6 col-md-4 mb-4"> <span class="o_footer_title">Tentang Kami</span> <ul class="o_footer_links list-unstyled"> <li><a href="/id_ID/page/about-us">Perusahaan kami</a></li> <li><a href="/id_ID/page/brand-assets">Aset Merek</a></li> <li><a href="/id_ID/contactus">Hubungi kami</a></li> <li><a href="/id_ID/jobs">Tugas</a></li> <li class="divider"></li> <li><a href="/id_ID/events">Acara</a></li> <li><a href="//podcast.odoo.com">Podcast</a></li> <li><a href="/id_ID/blog">Blog</a></li> <li><a href="/id_ID/blog/6">Pelanggan</a></li> <li class="divider"></li> <li><a href="/id_ID/legal">Hukum</a> <span class="small text-muted">•</span> <a href="/id_ID/privacy">Privasi</a></li> <li><a href="/id_ID/security">Keamanan</a></li> </ul> </div> </div> </div> <div class="col-12 col-lg-5 col-xl-5 offset-xl-1"> <div class="d-flex align-items-center justify-content-between"> <div class="js_language_selector o_language_selector dropdown d-print-none"> <button type="button" data-bs-toggle="dropdown" aria-haspopup="true" aria-expanded="true" class="border-0 dropdown-toggle btn btn-sm btn-outline-secondary"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/id.png?height=25" alt="" loading="lazy"/> <span class=""> Bahasa Indonesia</span> </button> <div role="menu" class="dropdown-menu "> <a class="dropdown-item js_change_lang " role="menuitem" href="/ar/app/helpdesk" data-url_code="ar" title=" الْعَرَبيّة"> <img class="o_lang_flag " src="https://odoocdn.com/web/image/res.lang/23/flag_image?height=25" alt="" loading="lazy"/> <span class=""> الْعَرَبيّة</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/zh_CN/app/helpdesk" data-url_code="zh_CN" title=" 简体中文"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/cn.png?height=25" alt="" loading="lazy"/> <span class=""> 简体中文</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/zh_TW/app/helpdesk" data-url_code="zh_TW" title=" 繁體中文"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/tw.png?height=25" alt="" loading="lazy"/> <span class=""> 繁體中文</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/cs_CZ/app/helpdesk" data-url_code="cs_CZ" title=" Čeština"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/cz.png?height=25" alt="" loading="lazy"/> <span class=""> Čeština</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/nl_NL/app/helpdesk" data-url_code="nl_NL" title=" Nederlands"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/nl.png?height=25" alt="" loading="lazy"/> <span class=""> Nederlands</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/app/helpdesk" data-url_code="en_US" title="English"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/us.png?height=25" alt="" loading="lazy"/> <span class="">English</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/fi_FI/app/helpdesk" data-url_code="fi_FI" title=" Suomi"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/fi.png?height=25" alt="" loading="lazy"/> <span class=""> Suomi</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/fr_FR/app/helpdesk" data-url_code="fr_FR" title=" Français"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/fr.png?height=25" alt="" loading="lazy"/> <span class=""> Français</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/de_DE/app/helpdesk" data-url_code="de_DE" title=" Deutsch"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/de.png?height=25" alt="" loading="lazy"/> <span class=""> Deutsch</span> </a> <a class="dropdown-item js_change_lang active" role="menuitem" href="/id_ID/app/helpdesk" data-url_code="id_ID" title=" Bahasa Indonesia"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/id.png?height=25" alt="" loading="lazy"/> <span class=""> Bahasa Indonesia</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/it_IT/app/helpdesk" data-url_code="it_IT" title=" Italiano"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/it.png?height=25" alt="" loading="lazy"/> <span class=""> Italiano</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/ja_JP/app/helpdesk" data-url_code="ja_JP" title=" 日本語"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/jp.png?height=25" alt="" loading="lazy"/> <span class=""> 日本語</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/ko_KR/app/helpdesk" data-url_code="ko_KR" title=" 한국어 (KR)"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/kr.png?height=25" alt="" loading="lazy"/> <span class=""> 한국어 (KR)</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/pl_PL/app/helpdesk" data-url_code="pl_PL" title=" Język polski"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/pl.png?height=25" alt="" loading="lazy"/> <span class=""> Język polski</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/pt_BR/app/helpdesk" data-url_code="pt_BR" title=" Português (BR)"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/br.png?height=25" alt="" loading="lazy"/> <span class=""> Português (BR)</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/ro_RO/app/helpdesk" data-url_code="ro_RO" title=" română"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/ro.png?height=25" alt="" loading="lazy"/> <span class=""> română</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/ru_RU/app/helpdesk" data-url_code="ru_RU" title=" русский язык"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/ru.png?height=25" alt="" loading="lazy"/> <span class=""> русский язык</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/sk_SK/app/helpdesk" data-url_code="sk_SK" title=" Slovenský jazyk"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/sk.png?height=25" alt="" loading="lazy"/> <span class=""> Slovenský jazyk</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/sl_SI/app/helpdesk" data-url_code="sl_SI" title=" slovenščina"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/si.png?height=25" alt="" loading="lazy"/> <span class=""> slovenščina</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/es/app/helpdesk" data-url_code="es" title=" Español (América Latina)"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/419.png?height=25" alt="" loading="lazy"/> <span class=""> Español (América Latina)</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/es_ES/app/helpdesk" data-url_code="es_ES" title=" Español"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/es.png?height=25" alt="" loading="lazy"/> <span class=""> Español</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/th_TH/app/helpdesk" data-url_code="th_TH" title=" ภาษาไทย"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/th.png?height=25" alt="" loading="lazy"/> <span class=""> ภาษาไทย</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/tr_TR/app/helpdesk" data-url_code="tr_TR" title=" Türkçe"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/tr.png?height=25" alt="" loading="lazy"/> <span class=""> Türkçe</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/uk_UA/app/helpdesk" data-url_code="uk_UA" title=" українська"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/ua.png?height=25" alt="" loading="lazy"/> <span class=""> українська</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/vi_VN/app/helpdesk" data-url_code="vi_VN" title=" Tiếng Việt"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/vn.png?height=25" alt="" loading="lazy"/> <span class=""> Tiếng Việt</span> </a> </div> </div> </div> <hr class="mt-3 mb-4"/> <p class="small text-muted">Odoo adalah rangkaian aplikasi bisnis open source yang mencakup semua kebutuhan perusahaan Anda: CRM, eCommerce, akuntansi, inventaris, point of sale, manajemen project, dan seterusnya.</p> <p class="small text-muted mb-4">Mudah digunakan dan terintegrasi penuh pada saat yang sama adalah value proposition unik Odoo. </p> <div class="o_footer_social_media mb-4"> <a target="_blank" href="https://www.facebook.com/odoo" class="me-3"><i class="fa fa-fw fa-facebook"></i></a> <a target="_blank" href="https://twitter.com/Odoo" class="me-3"><i class="fa fa-fw fa-twitter"></i></a> <a target="_blank" href="https://www.linkedin.com/company/odoo" class="me-3"><i class="fa fa-fw fa-linkedin"></i></a> <a target="_blank" href="https://github.com/odoo/odoo" class="me-3"><i class="fa fa-fw fa-github"></i></a> <a target="_blank" href="https://www.instagram.com/odoo.official" class="me-3"><i class="fa fa-fw fa-instagram"></i></a> <a target="_blank" href="https://www.tiktok.com/@odoo" class="me-3"><i class="fa fa-fw fa-tiktok"></i></a> <a target="_blank" class="me-3" href="tel:+3222903490"><i class="fa fa-fw fa-phone"></i></a> <a target="_blank" href="https://wa.me/85264491993"><i class="fa fa-fw fa-whatsapp"></i></a> </div> </div> </div> </div> <div class="o_footer_copyright o_not_editable"> <div class="container py-3 text-center"> <a class="small" href="/id_ID/app/website">Website made with <span class="o_logo o_logo_inverse o_logo_15"></span></a> </div> </div> </footer> </div> <div id="o_live_modal" class="modal fade" tabindex="-1" role="dialog" contentEditable="false"> <div class="modal-dialog"> <div class="modal-content"> <div class="modal-header"> <h3 class="mt-1"><b>Odoo Experience</b> on YouTube</h3> <button type="button" class="btn-close" data-bs-dismiss="modal" aria-label="Tutup"><span title="Close" class="fa fa-times"></span></button> <p class="text-black"> <b>1.</b> Use the live chat to ask your questions.<br/> <b>2.</b> The operator answers within a few minutes. </p> </div> <div class="modal-body bg-200"> <img src="https://odoocdn.com/openerp_website/static/src/img/2016/live-support/info.gif" class="img img-fluid" alt="Live support on Youtube" loading="lazy"/> </div> <div class="modal-footer"> <a class="btn btn-primary btn-lg" target="_blank" href="https://www.odoo.com/event/odoo-experience-2024-4662/track">Watch now<i class="fa fa-1x fa-long-arrow-right ml8"></i></a> </div> </div> </div> </div> </body> </html>

CINXE.COM

Pusat Bantuan Odoo