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id="#h_a49f9c111c" href="#h_a49f9c111c" data-testid="toc-link-7" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-8" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_93e3035e1e" href="#h_93e3035e1e" data-testid="toc-link-8" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section></div></div></div><div class="relative z-3 w-full lg:max-w-160 "><div class="flex pb-6 max-md:pb-2 lg:max-w-160"><div class="flex flex-wrap items-baseline pb-4 text-base"><a href="/loc/fr/" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color">Toutes les collections</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><a href="http://help.studapart.com/loc/fr/collections/6663002-trouver-son-logement" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color" data-testid="breadcrumb-0">Trouver son logement</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><a href="http://help.studapart.com/loc/fr/collections/6737065-reserver-un-logement" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color" data-testid="breadcrumb-1">Réserver un logement</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><div class="text-body-secondary-color">Comment faire une réservation chez Studapart ?</div></div></div><div class=""><div class="article intercom-force-break"><div class="mb-10 max-lg:mb-6"><div class="flex flex-col gap-4"><div class="flex flex-col"><header class="mb-1 font-primary text-2xl font-bold leading-10 text-body-primary-color">Comment faire une réservation chez Studapart ?</header></div><div class="avatar"><div class="avatar__info -mt-0.5 text-base"><span class="text-body-secondary-color"> <!-- -->Mis à jour il y a plus de 9 mois</span></div></div></div></div><div class="jsx-ef86202475c6562f flex-col"><div class="jsx-ef86202475c6562f mb-7 ml-0 text-md max-messenger:mb-6 lg:hidden"><div class="jsx-27f84a20f81f6ce9 table-of-contents max-h-[calc(100vh-96px)] overflow-y-auto rounded-2xl text-body-primary-color hover:text-primary max-lg:border max-lg:border-solid max-lg:border-body-border max-lg:shadow-solid-1"><div data-testid="toc-dropdown" class="jsx-27f84a20f81f6ce9 hidden cursor-pointer justify-between border-b max-lg:flex max-lg:flex-row max-lg:border-x-0 max-lg:border-t-0 max-lg:border-solid max-lg:border-b-body-border border-b-0"><div class="jsx-27f84a20f81f6ce9 my-2 max-lg:pl-4">Table des matières</div><div class="jsx-27f84a20f81f6ce9 "><svg class="ml-2 mr-4 mt-3 transition-transform" transform="" width="16" height="16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.93353 5.93451C4.24595 5.62209 4.75248 5.62209 5.0649 5.93451L7.99922 8.86882L10.9335 5.93451C11.246 5.62209 11.7525 5.62209 12.0649 5.93451C12.3773 6.24693 12.3773 6.75346 12.0649 7.06588L8.5649 10.5659C8.25249 10.8783 7.74595 10.8783 7.43353 10.5659L3.93353 7.06588C3.62111 6.75346 3.62111 6.24693 3.93353 5.93451Z" 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text-body-toc-inactive-color"></a></section><section data-testid="toc-section-2" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_3be7ec85f7" href="#h_3be7ec85f7" data-testid="toc-link-2" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-3" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-4"><a id="#h_9a84557d7c" href="#h_9a84557d7c" data-testid="toc-link-3" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-4" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_762f0896a6" href="#h_762f0896a6" data-testid="toc-link-4" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-5" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_1e4b8f7489" href="#h_1e4b8f7489" data-testid="toc-link-5" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-6" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-4"><a id="#h_2ab8b14af8" href="#h_2ab8b14af8" data-testid="toc-link-6" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-7" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_a49f9c111c" href="#h_a49f9c111c" data-testid="toc-link-7" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-8" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_93e3035e1e" href="#h_93e3035e1e" data-testid="toc-link-8" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section></div></div></div><div class="jsx-ef86202475c6562f article_body"><article class="jsx-ef86202475c6562f "><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Un logement vous plait ? Il est temps de réserver en ligne ! Pour ça, rien de plus simple, on vous dit comment faire. </p></div><div class="intercom-interblocks-horizontal-rule"><hr/></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="h_b7509f6f73">Option 1 : Envoyez une demande de réservation au loueur </h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Vous avez eu un coup de cœur ? Démarquez-vous en envoyant une demande de réservation au propriétaire. Ça marche à tous les coups 😎</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_20a477358d">Comment envoyer une demande de réservation au propriétaire ?</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Depuis votre messagerie : </b></p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Rendez-vous sur la conversation avec le loueur</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Sur l’encart à droite, cliquez sur “Envoyer une demande de réservation” </p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Renseignez vos coordonnées bancaires </p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Validez et le tour est joué <i>!</i> </p></div></li></ul></div><div class="intercom-interblocks-callout" style="background-color:#d7efdc80;border-color:#1bb15733"><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>💡<b>A savoir </b></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Lorsque vous faites une demande de réservation, nous vous demandons d’entrer vos coordonnées bancaires. Vous verrez apparaître une opération de 0€ sur votre compte en banque pour valider le moyen de paiement. Vous serez débité du montant de la réservation uniquement si le propriétaire accepte votre demande. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Le loyer est stocké de façon sécurisée sur la plateforme via Stripe, et transféré au loueur 24 heures après la date de début du contrat.</p></div></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_3be7ec85f7">Que se passe-t-il après avoir fait une demande de réservation ? </h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Une demande de réservation ne veut pas dire que le logement vous est réservé. En revanche, si le propriétaire accepte cette demande, le logement est à vous et vous serez débité de la somme indiquée.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Si le loueur annule ou refuse votre demande de réservation, la demande est annulée et l'argent n’est pas débité de votre compte.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="h_9a84557d7c">Option 2 : recevez une proposition de réservation du loueur</h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Vous échangez avec un loueur et celui-ci souhaite que vous soyez son locataire ? Il peut vous envoyer une proposition de réservation.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_762f0896a6">Comment recevoir une proposition de réservation d’un propriétaire ?</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Vous recevez le récapitulatif des modalités sur la plateforme directement dans votre messagerie. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Si les conditions de location vous conviennent : </p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Cliquez sur “Répondre”</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Vous serez dirigé sur la page de paiement</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Cliquez sur “Je paie” pour finaliser votre réservation</p></div></li></ul></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_1e4b8f7489">Que devez-vous payer pour réserver votre logement ?</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Si la réservation est confirmée, vous êtes débité de votre premier mois de loyer, des frais de réservation et des frais de garantie si vous en avez souscrit une ou que le loueur l’a demandé.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-callout" style="background-color:#d7efdc80;border-color:#1bb15733"><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>💡A savoir </b></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Les frais de réservation permettent de rémunérer les femmes et les hommes qui vous apportent le service, les garanties en cas d'annulation ou de problème et d'avoir une équipe à votre disposition durant toute la durée de la location.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>><a href="http://help.studapart.com/loc/fr/articles/4097336-que-dois-je-payer-pour-valider-une-reservation" rel="nofollow noopener noreferrer" target="_blank"> En savoir plus sur le montant des frais</a></p></div></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="h_2ab8b14af8">Questions fréquemment posées </h1></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_a49f9c111c">Puis-je envoyer plusieurs demandes de réservation ? </h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Vous avez la possibilité d’envoyer plusieurs demandes de réservations en même temps, le montant de votre (vos) demande(s) de réservation n’est pas bloqué sur votre compte. Si un loueur accepte votre demande de réservation, le logement est à vous et toutes les autres demandes de réservation seront automatiquement annulées.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Si une demande de réservation est refusée, aucun prélèvement ne sera effectué.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_93e3035e1e">Puis-je annuler une demande de réservation ? </h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Vous pouvez annuler votre demande de réservation à tout moment tant que le loueur n’y a pas répondu. </p></div><div class="intercom-interblocks-callout" style="background-color:#d7efdc80;border-color:#1bb15733"><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>💡A savoir </b></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Le loueur dispose de 72h pour vous répondre avant annulation automatique de la demande.</p></div></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><section class="jsx-62724fba150252e0 related_articles my-6"><hr class="jsx-62724fba150252e0 my-6 sm:my-8"/><div class="jsx-62724fba150252e0 mb-3 text-xl font-bold">Articles connexes</div><section class="flex flex-col rounded-card border border-solid border-card-border bg-card-bg p-2 sm:p-3"><a 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d'aide LOCATAIRE","footerLogo":null,"footerLogoHeight":null,"localisedInformation":{"contentBlock":{"locale":"fr","title":"Content section title","withButton":false,"description":"","buttonTitle":"Button title","buttonUrl":""}}},"user":{"userId":"f5eb4ee7-ff0f-43c3-a282-cededa7d0ffa","role":"visitor_role"},"articleContent":{"articleId":"4118558","author":null,"blocks":[{"type":"paragraph","text":"Un logement vous plait ? Il est temps de réserver en ligne ! Pour ça, rien de plus simple, on vous dit comment faire. ","class":"no-margin"},{"type":"horizontalRule","text":"___________________________________________________________"},{"type":"heading","text":"Option 1 : Envoyez une demande de réservation au loueur ","idAttribute":"h_b7509f6f73"},{"type":"paragraph","text":"Vous avez eu un coup de cœur ? Démarquez-vous en envoyant une demande de réservation au propriétaire. Ça marche à tous les coups 😎","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"Comment envoyer une demande de réservation au propriétaire ?","idAttribute":"h_20a477358d"},{"type":"paragraph","text":"\u003cb\u003eDepuis votre messagerie : \u003c/b\u003e","class":"no-margin"},{"type":"unorderedNestedList","text":"- Rendez-vous sur la conversation avec le loueur\n- Sur l’encart à droite, cliquez sur “Envoyer une demande de réservation” \n- Renseignez vos coordonnées bancaires \n- Validez et le tour est joué \u003ci\u003e!\u003c/i\u003e ","items":[{"content":[{"type":"paragraph","text":"Rendez-vous sur la conversation avec le loueur","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Sur l’encart à droite, cliquez sur “Envoyer une demande de réservation” ","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Renseignez vos coordonnées bancaires ","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Validez et le tour est joué \u003ci\u003e!\u003c/i\u003e ","class":"no-margin"}]}]},{"type":"callout","content":[{"type":"paragraph","text":"💡\u003cb\u003eA savoir \u003c/b\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Lorsque vous faites une demande de réservation, nous vous demandons d’entrer vos coordonnées bancaires. Vous verrez apparaître une opération de 0€ sur votre compte en banque pour valider le moyen de paiement. Vous serez débité du montant de la réservation uniquement si le propriétaire accepte votre demande. ","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Le loyer est stocké de façon sécurisée sur la plateforme via Stripe, et transféré au loueur 24 heures après la date de début du contrat.","class":"no-margin"}],"style":{"backgroundColor":"#d7efdc80","borderColor":"#1bb15733"}},{"type":"subheading","text":"Que se passe-t-il après avoir fait une demande de réservation ? ","idAttribute":"h_3be7ec85f7"},{"type":"paragraph","text":"Une demande de réservation ne veut pas dire que le logement vous est réservé. En revanche, si le propriétaire accepte cette demande, le logement est à vous et vous serez débité de la somme indiquée.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Si le loueur annule ou refuse votre demande de réservation, la demande est annulée et l'argent n’est pas débité de votre compte.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"heading","text":"Option 2 : recevez une proposition de réservation du loueur","idAttribute":"h_9a84557d7c"},{"type":"paragraph","text":"Vous échangez avec un loueur et celui-ci souhaite que vous soyez son locataire ? Il peut vous envoyer une proposition de réservation.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"Comment recevoir une proposition de réservation d’un propriétaire ?","idAttribute":"h_762f0896a6"},{"type":"paragraph","text":"Vous recevez le récapitulatif des modalités sur la plateforme directement dans votre messagerie. ","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Si les conditions de location vous conviennent : ","class":"no-margin"},{"type":"unorderedNestedList","text":"- Cliquez sur “Répondre”\n- Vous serez dirigé sur la page de paiement\n- Cliquez sur “Je paie” pour finaliser votre réservation","items":[{"content":[{"type":"paragraph","text":"Cliquez sur “Répondre”","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Vous serez dirigé sur la page de paiement","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Cliquez sur “Je paie” pour finaliser votre réservation","class":"no-margin"}]}]},{"type":"subheading","text":"Que devez-vous payer pour réserver votre logement ?","idAttribute":"h_1e4b8f7489"},{"type":"paragraph","text":"Si la réservation est confirmée, vous êtes débité de votre premier mois de loyer, des frais de réservation et des frais de garantie si vous en avez souscrit une ou que le loueur l’a demandé.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"callout","content":[{"type":"paragraph","text":"\u003cb\u003e💡A savoir \u003c/b\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Les frais de réservation permettent de rémunérer les femmes et les hommes qui vous apportent le service, les garanties en cas d'annulation ou de problème et d'avoir une équipe à votre disposition durant toute la durée de la location.","class":"no-margin"},{"type":"paragraph","text":"\u0026gt;\u003ca href=\"http://help.studapart.com/loc/fr/articles/4097336-que-dois-je-payer-pour-valider-une-reservation\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003e En savoir plus sur le montant des frais\u003c/a\u003e","class":"no-margin"}],"style":{"backgroundColor":"#d7efdc80","borderColor":"#1bb15733"}},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"heading","text":"Questions fréquemment posées ","idAttribute":"h_2ab8b14af8"},{"type":"subheading","text":"Puis-je envoyer plusieurs demandes de réservation ? ","idAttribute":"h_a49f9c111c"},{"type":"paragraph","text":"Vous avez la possibilité d’envoyer plusieurs demandes de réservations en même temps, le montant de votre (vos) demande(s) de réservation n’est pas bloqué sur votre compte. Si un loueur accepte votre demande de réservation, le logement est à vous et toutes les autres demandes de réservation seront automatiquement annulées.","class":"no-margin"},{"type":"paragraph","text":"Si une demande de réservation est refusée, aucun prélèvement ne sera effectué.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"Puis-je annuler une demande de réservation ? ","idAttribute":"h_93e3035e1e"},{"type":"paragraph","text":"Vous pouvez annuler votre demande de réservation à tout moment tant que le loueur n’y a pas répondu. ","class":"no-margin"},{"type":"callout","content":[{"type":"paragraph","text":"\u003cb\u003e💡A savoir \u003c/b\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Le loueur dispose de 72h pour vous répondre avant annulation automatique de la demande.","class":"no-margin"}],"style":{"backgroundColor":"#d7efdc80","borderColor":"#1bb15733"}},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"}],"collectionId":"6737065","description":null,"id":"3475067","lastUpdated":"Mis à jour il y a plus de 9 mois","relatedArticles":[{"title":"Comment annuler votre réservation chez Studapart ?","url":"http://help.studapart.com/loc/fr/articles/395311-comment-annuler-votre-reservation-chez-studapart"},{"title":"Que comprennent les frais de réservation Studapart ?","url":"http://help.studapart.com/loc/fr/articles/4097336-que-comprennent-les-frais-de-reservation-studapart"},{"title":"Comment louer chez Studapart ?","url":"http://help.studapart.com/loc/fr/articles/5112090-comment-louer-chez-studapart"},{"title":"Quels sont les services et les règles de Studapart ?","url":"http://help.studapart.com/loc/fr/articles/5182839-quels-sont-les-services-et-les-regles-de-studapart"},{"title":"Que faire après avoir réservé votre logement chez Studapart ?","url":"http://help.studapart.com/loc/fr/articles/5451872-que-faire-apres-avoir-reserve-votre-logement-chez-studapart"}],"targetUserType":"everyone","title":"Comment faire une réservation chez Studapart ?","showTableOfContents":true,"synced":false},"breadcrumbs":[{"url":"http://help.studapart.com/loc/fr/collections/6663002-trouver-son-logement","name":"Trouver son logement"},{"url":"http://help.studapart.com/loc/fr/collections/6737065-reserver-un-logement","name":"Réserver un 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