Forging business resilience through workplace learning

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base-card--link base-main-card flex flex-wrap py-2 pr-2 babybear:pr-0 base-main-card--link publisher-author-card"> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://sg.linkedin.com/company/skillsfuture-sg" data-tracking-control-name="article-ssr-frontend-pulse_publisher-author-card" data-tracking-will-navigate> <span class="sr-only"> SkillsFuture SG </span> </a> <img class="inline-block relative w-6 h-6 " data-delayed-url="https://media.licdn.com/dms/image/v2/C4D0BAQHzhKhe71GIQg/company-logo_100_100/company-logo_100_100/0/1631320777630?e=2147483647&v=beta&t=jR7oHbuiKiQBYKCBExbTH6WCo7EJnGfpgMbn7iNLomg" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/cs8pjfgyw96g44ln9r7tct85f" alt="SkillsFuture SG"> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> SkillsFuture SG </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> Get the latest skills-related insights and resources to help you stay ahead in your career or business. </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> Published Nov 18, 2022 </div>  </div> <div class="base-main-card__ctas z-[3] self-center ml-3 babybear:ml-1 babybear:self-start"> <a class="base-main-card__cta btn-sm btn-secondary" href="https://www.linkedin.com/signup/cold-join?session_redirect=%2Fpulse%2Fforging-business-resilience-through-workplace-learning-%3Ftrk%3Dpublic_post&trk=article-ssr-frontend-pulse_publisher-author-card" data-tracking-control-name="article-ssr-frontend-pulse_publisher-author-card" data-tracking-will-navigate> + Follow </a> </div> </div> </div> </section> </header> <div data-test-id="article-content-blocks">  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>In today’s world, working and learning are interconnected events. As a result, workplace learning has emerged as a powerful tool that both enhances the skills and knowledge of employees, as well as powers the growth and development of organisations. When employees are able to apply relevant deep skills, organisations are in a better position to respond to a rapidly-changing environment. </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>Patricia Tan, Manager, National Centre of Excellence (NACE) for Workplace Learning, shares how NACE helps organisations build competencies in their people and accelerate business growth.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <h3><span class="font-[700]">Why is it important for companies to build strong in-house training capabilities? </span></h3> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>In-house training is a powerful enabler in enhancing the culture of learning in an organisation. This is because in-house trainers tend to intimately know the industry and company culture well, and they will be able to design learning interventions that more accurately meet the needs of employees and the changing industry. </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>Companies with strong in-house training capabilities will be able to save time and pivot much more quickly, as the in-house trainers can curate, design and deliver learning programmes faster – as compared to relying on external training vendors.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <h3><span class="font-[700]">At what stage should companies be looking at in-house training to optimise and supplement their skills development efforts? </span></h3> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>It would be ideal if the learning culture is pervasive and discernable to any employee from the first day they join. Providing good guidance and support for employees from day one is how we start the learning culture right. </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>Attending external training, while useful for gaining domain knowledge, often faces the challenge of not being contextualised to the operational and business needs of industry. In-house training on other hand would lead to the sharing of valuable tacit knowledge drawn from the sharing of past challenges and achievements. NACE strongly believes that building a culture of workplace learning must include the strengthening of coaching and mentoring skills in leaders, and the optimisation of opportunities for peer learning.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>Developing in-house training capability can be extremely beneficial to organisations, as they get to form their own community of in-house trainers. These individuals will be part of the support structure to deliver fit-for-purpose learning programmes that include tacit knowledge and skills. </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>In-house training is definitely the way forward as it creates a triple-win situation for organisations. Employers get to retain their skilled personnel because their employees experience job satisfaction, the business becomes “fail-proof” and more resilient to market changes, and employees get to safeguard their jobs.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <h3><span class="font-[700]">Tell us more about NACE and the work that NACE does. </span></h3> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>The current fast-moving economic landscape places a huge emphasis on talent. Hence, the skills and knowledge of employees have become key differentiators that can help companies elevate productivity and stay ahead of competition.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>To assist companies in this area, the National Centre of Excellence for Workplace Learning (NACE) led by Nanyang Polytechnic was established in July 2018. It aims to help local organisations retain and build competencies through workplace learning to support business growth and strategies.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>NACE works with various industries to help support the implementation of the National Workplace Learning Framework that helps provide a pathway and scaffold for building a workplace learning culture. There are six core components in all; Strategy, Leadership, Planning, Training Needs Analysis, Environment and Implementation and Processes. NACE also assesses organisations for the National Workplace Learning Certification, which recognises organisations for putting in place exemplary workplace learning practices. In addition, NACE also conducts application research on workplace learning to help deepen the understanding of skills application and utilisation. We constantly keep ourselves abreast of the new norms and consolidate best practices from exemplary industry players. These practices are then shared within a workplace learning ecosystem, so as to benefit as many companies as possible. </span> </p> </div>  <div class="inline-articles bg-color-surface-new border-hidden rounded-sm p-1 mx-auto my-1.5 mamabear:w-2/3 inline-articles__before"> <h2 class="text-xl font-medium ml-1.5 my-1 text-color-text mamabear:text-center">Recommended by LinkedIn</h2> <div class="flex flex-wrap mx-0.5 babybear:mx-1.5"> <div class="content-author-card flex flex-col max-w-[270px] h-auto rounded-md border-1 border-system-gray-30 border-solid pb-1.5 inline-article mx-auto my-1 border-hidden papabear:w-[219px] babybear:min-w-full mamabear:min-w-full h-auto bg-color-canvas-tint"> <a class="no-underline" data-tracking-control-name="inline-recommended-articles" data-tracking-will-navigate href="https://www.linkedin.com/pulse/how-can-managers-get-more-employees-engage-learning-development-"> <img class="content-image w-full h-[150px] bg-cover rounded-t-md object-cover" data-delayed-url="https://media.licdn.com/dms/image/v2/D4E12AQHDXU-v1S9qAQ/article-cover_image-shrink_720_1280/article-cover_image-shrink_720_1280/0/1664980740399?e=2147483647&v=beta&t=59TJbIDZ8EJ-3FPtCioN-fIzsxiM8h52qcdZKaQ6MOg"> <div class="inline-article-title text-md text-color-text font-bold pl-2 pt-1 pr-1.5">How can managers get more employees to engage in…</div> <div class="inline-article-meta px-2 mt-1 font-sans text-xs font-normal text-color-text-low-emphasis h-full"> <span class="inline-article-author pt-0.5"> LinkedIn News </span> <span class="before:middot pt-0.5 inline-article-published-date"> 2 years ago </span> </div> </a>  </div> <div class="content-author-card flex flex-col max-w-[270px] h-auto rounded-md border-1 border-system-gray-30 border-solid pb-1.5 inline-article mx-auto my-1 border-hidden papabear:w-[219px] babybear:min-w-full mamabear:min-w-full h-auto bg-color-canvas-tint"> <a class="no-underline" data-tracking-control-name="inline-recommended-articles" data-tracking-will-navigate href="https://www.linkedin.com/pulse/unlocking-power-effective-employee-training-comprehensive-guide-nyfkc"> <img class="content-image w-full h-[150px] bg-cover rounded-t-md object-cover" data-delayed-url="https://media.licdn.com/dms/image/v2/D5612AQH4VTJmsTKDig/article-cover_image-shrink_720_1280/article-cover_image-shrink_720_1280/0/1714453862676?e=2147483647&v=beta&t=2JRZezCL2p7O5TA1gdPExVD9alKRBV0GBWkawVyRj0c"> <div class="inline-article-title text-md text-color-text font-bold pl-2 pt-1 pr-1.5">Unlocking the Power of Effective Employee Training: A…</div> <div class="inline-article-meta px-2 mt-1 font-sans text-xs font-normal text-color-text-low-emphasis h-full"> <span class="inline-article-author pt-0.5"> CloudThat </span> <span class="before:middot pt-0.5 inline-article-published-date"> 6 months ago </span> </div> </a>  </div> <div class="content-author-card flex flex-col max-w-[270px] h-auto rounded-md border-1 border-system-gray-30 border-solid pb-1.5 inline-article mx-auto my-1 border-hidden papabear:w-[219px] babybear:min-w-full mamabear:min-w-full h-auto bg-color-canvas-tint"> <a class="no-underline" data-tracking-control-name="inline-recommended-articles" data-tracking-will-navigate href="https://www.linkedin.com/pulse/how-does-learning-flow-work-support-employee-christopher-pappas--edpze"> <img class="content-image w-full h-[150px] bg-cover rounded-t-md object-cover" data-delayed-url="https://media.licdn.com/dms/image/v2/D4E12AQFTyjPVIuuanQ/article-cover_image-shrink_600_2000/article-cover_image-shrink_600_2000/0/1697710907076?e=2147483647&v=beta&t=rNnLeQT_LaOpJQVzwLrpGekr7-EJoVKuBUhuuPFlebw"> <div class="inline-article-title text-md text-color-text font-bold pl-2 pt-1 pr-1.5">How Does Learning In The Flow Of Work Support Employee…</div> <div class="inline-article-meta px-2 mt-1 font-sans text-xs font-normal text-color-text-low-emphasis h-full"> <span class="inline-article-author pt-0.5"> Christopher Pappas ∴ 🌿 </span> <span class="before:middot pt-0.5 inline-article-published-date"> 1 year ago </span> </div> </a>  </div> </div> </div> <div class="article-main__content" data-test-id="publishing-text-block"> <h3><span class="font-[700]">What is NACE’s philosophy and approach towards the training programmes that the center offers? </span></h3> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>NACE offers training and development programmes, as well as consultancy services, to help companies elevate their workplace learning efforts. After these processes are in place, organisations can better hone the capabilities and skills of their workers, and in turn support the company's growth in competencies and competitiveness.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>We have identified five core programmes that can help equip businesses with the skills they need to implement workplace learning: </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class> <ul> <li><span class>Workplace Learning Blueprint Development</span></li> <li><span class>Training Needs and Skills Gap Analysis</span></li> <li><span class>Effective Coaching for Workplace Trainers</span></li> <li><span class>Mentoring for the Workplace</span></li> <li><span class>Assessing and Reviewing Workplace Learning</span></li> </ul> </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>NACE was established as a collaboration with the Swiss Federal Institute for Vocational Education and Training (SFIVET) and the Chamber of Industry & Commerce for Munich and Upper Bavaria (IHK). We have domain expertise in adapting Swiss and German methodologies, which enables us to support organisations’ adoption of best-in-class practices for workplace learning. The Swiss and Germans are well regarded internationally for their focus on vocational education and training, as well as their workplace learning systems, and that is why Singapore is looking to learn from them and leverage their methods. </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <h3><span class="font-[700]">Given the fast pace of changes in the world today, how does NACE continuously ensure that its programmes are robust, and able to stay ahead of the curve? </span></h3> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>NACE constantly reviews our programmes to make adjustments, and we contextualise the content to suit the industry we are delivering the learning programmes to. It’s important that we apply situated knowledge into our programmes to ensure that they sufficiently address the changing needs of industry. </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>At the same time, we continue to learn a great deal from our partners, the Swiss Federal University for Vocational Education and Training (SFUVET), the IHK Exportakademie, as well as the Singaporean-German Chamber of Industry and Commerce (SGC). </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <h3><span class="font-[700]">How does NACE ensure that its trainers are aligned with the developments in the Training and Adult Education (TAE) sector? </span></h3> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>All our trainers have the requisite qualifications to train workplace learning programmes. They also have many years of experience in facilitating adult learning programmes. NACE keeps its trainers abreast of all developments in the TAE sector by sharing updates on emerging tools such as digital tools that can be used in delivering learning programmes - one example being new LMS systems - and cutting edge trends in andragogy. </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <h3><span class="font-[700]">Finally, are there any upcoming developments that NACE will introduce to support our skills ecosystem? </span></h3> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>Since NACE’s launch in 2018, we have had multiple developments to strengthen the skills ecosystem.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>Some of the key developments include working with Institutes of Higher Learning to harmonise on-the-job training blueprints to provide a best practice approach to workplace learning, introduction of the National Workplace Learning Framework mentioned earlier, and the launch of the National Workplace Learning Certification to recognise organisations that have demonstrated a strong workplace learning culture.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>We are also learning and sharing with our international counterparts, through opportunities such as the inaugural Leadership COP held in September this year, where we invited senior leaders to join us for a session on best practices in Workplace Learning in Switzerland and Germany.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>All this is delivered through the set-up of NACE centres beyond Nanyang Polytechnic where it first started – to the other four local polytechnics, Singapore Institute of Technology, and in the Institute for Adult Learning. 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  <section class="comment flex grow-1 items-stretch leading-[16px] comment-with-action my-1.5"> <div> <a href="https://sg.linkedin.com/in/kim-lung-chong-b64b27239?trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_actor-image" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_actor-image" data-tracking-will-navigate> <img class="inline-block relative rounded-[50%] w-4 h-4 " data-delayed-url="https://media.licdn.com/dms/image/v2/C4E03AQHh-g_MnSacgw/profile-displayphoto-shrink_400_400/profile-displayphoto-shrink_400_400/0/1651979762278?e=2147483647&v=beta&t=oiSTW4XSZaZjvJpSckqqBAz8zbRIzCShLW7YBN9N03g" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt="Kim Lung Chong"> </a> </div> <div class="w-full min-w-0"> <div class="comment__body ml-0.5 mb-1 pt-1 pr-1.5 pb-1 pl-1.5 rounded-[8px] rounded-tl-none relative"> <div class="comment__header flex flex-col"> <a class="text-sm link-styled no-underline leading-open comment__author truncate pr-6" href="https://sg.linkedin.com/in/kim-lung-chong-b64b27239?trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_actor-name" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_actor-name" data-tracking-will-navigate> Kim Lung Chong </a> <p class="!text-xs text-color-text-low-emphasis leading-[1.33333] mb-0.5 truncate comment__author-headline">Analyst</p> <span class="text-xs text-color-text-low-emphasis comment__duration-since absolute right-6 top-1 inline-block"> 2y </span> <div class="ellipsis-menu absolute right-0 top-0 !mr-0.5 babybear:!-top-0.5" data-test-id="comment__ellipsis-menu" data-feed-action="show-comment-dropdown"> <div class="collapsible-dropdown flex items-center relative hyphens-auto"> <button class="ellipsis-menu__trigger collapsible-dropdown__button btn-md btn-tertiary 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link-styled focus:link-styled link:no-underline active:bg-color-background-container-tint focus:bg-color-background-container-tint hover:bg-color-background-container-tint outline-offset-[-2px]">  <icon class="ellipsis-menu__item-icon text-color-text h-[24px] w-[24px] mr-1" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/iq0x9q37wj214o129ai1yjut"> </icon> Report this comment </a>  </li>  </ul>  </div> </div> </div> <div class="attributed-text-segment-list__container relative mt-1 mb-1.5 babybear:mt-0 babybear:mb-0.5"> <p class="attributed-text-segment-list__content text-color-text !text-sm whitespace-pre-wrap break-words comment__text babybear:mt-0.5" dir="ltr">Skills past, actually is essential too- eg: comms skills, research skills, clever hands- on skills to speed up productivity etc , etc😁</p>  </div>   </div> <div class="comment__actions flex flex-row flex-wrap items-center ml-2" aria-label="Comment Controls"> <a 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break-words font-normal"> Workforce Management </div> <div class="x-article-card__title text-base break-words pt-1 text-md font-normal text-color-text"> How do you make employee training inclusive and accessible? </div>  </div> </a> </li> <li class="articles-side-panel__list-item -ml-3"> <a class="x-article-card__link hover:no-underline focus:no-underline active:no-underline" href="https://www.linkedin.com/advice/0/employees-struggling-new-training-initiatives-7mube" data-tracking-will-navigate="true" data-tracking-control-name="recommended_article" data-feed-action-category="view" data-feed-action-type="viewArticle" target="_self"> <div class="x-article-card container-lined ml-0 my-2 min-h-max py-1 px-1.5 hover:shadow-md active:shadow-md md:m-2 w-100%"> <div class="x-article-card__tag tag-sm tag-enabled inline break-words font-normal"> Training & Development </div> <div class="x-article-card__title text-base break-words pt-1 text-md font-normal text-color-text"> Employees are struggling with new training initiatives. 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How do you ensure your training programs cater to all cultures? </div>  </div> </a> </li> <li class="articles-side-panel__list-item -ml-3"> <a class="x-article-card__link hover:no-underline focus:no-underline active:no-underline" href="https://www.linkedin.com/advice/1/employees-feeling-excluded-from-training-materials-acn2e" data-tracking-will-navigate="true" data-tracking-control-name="recommended_article" data-feed-action-category="view" data-feed-action-type="viewArticle" target="_self"> <div class="x-article-card container-lined ml-0 my-2 min-h-max py-1 px-1.5 hover:shadow-md active:shadow-md md:m-2 w-100%"> <div class="x-article-card__tag tag-sm tag-enabled inline break-words font-normal"> Training & Development </div> <div class="x-article-card__title text-base break-words pt-1 text-md font-normal text-color-text"> Employees are feeling excluded from training materials. 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href="https://www.linkedin.com/pulse/guidelines-staff-capacity-building-sarah-sameer-chrmp-cpd" target="_self" data-tracking-control-name="full-link" data-tracking-will-navigate class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 base-aside-card--link aside-article-card">  <div class="base-aside-card__media flex-shrink-0 mr-0.5 overflow-hidden relative rounded-md h-[54px] w-[95px]"> <img class="lazy-load base-aside-card__media-element w-[100px] h-full object-cover" data-delayed-url="https://media-exp1.licdn.com/media/AAYQAgQLAAkAAQAAAAAAAA196XghfnplQFCx7y__C0e55w.png" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9l8dv1r8a09nem281grvopn9l" alt>  </div> <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative"> Guidelines on staff capacity building  </h3>    <div class="base-aside-card__metadata font-sans text-sm 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