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</div> </header> <main id="content" class="govuk-grid-row" role="main"> <div class="govuk-grid-column-two-thirds main-content"> <article class="clearfix post-35120 post type-post status-publish format-standard has-post-thumbnail hentry category-gov-uk category-podcast category-transformation category-user-research"> <div class="visible-print"> <p>https://gds.blog.gov.uk/2022/03/01/podcast-improving-navigation-on-gov-uk/</p> </div> <header> <h1 class="govuk-heading-xl">Podcast: Improving navigation on GOV.UK</h1> <div class="govuk-body-s"> <span class="govuk-visually-hidden">Posted by: </span> <a href="http://web.archive.org/web/20220818010306/https://gds.blog.gov.uk/author/gds/" title="Posts by The GDS Team" class="author url fn" rel="author">The GDS Team</a>, <span class="govuk-visually-hidden">Posted on: </span><time class="updated" datetime="2022-03-01T12:03:39+00:00" pubdate>1 March 2022</time> - <span class="govuk-visually-hidden">Categories: </span> <a href="http://web.archive.org/web/20220818010306/https://gds.blog.gov.uk/category/gov-uk/" rel="category tag">GOV.UK</a>, <a href="http://web.archive.org/web/20220818010306/https://gds.blog.gov.uk/category/podcast/" rel="category tag">Podcast</a>, <a href="http://web.archive.org/web/20220818010306/https://gds.blog.gov.uk/category/transformation/" rel="category tag">Transformation</a>, <a href="http://web.archive.org/web/20220818010306/https://gds.blog.gov.uk/category/user-research/" rel="category tag">User research</a></div> </header> <div class="entry-content"> <p><img class="alignnone wp-image-35127 size-large" src="http://web.archive.org/web/20220818010306im_/https://gds.blog.gov.uk/wp-content/uploads/sites/60/2022/02/My-project-620x413.png" alt="Photo of Sam Dub (left) and Jenn Phillips-Bacher (right)." width="620" height="413" srcset="http://web.archive.org/web/20220818010306im_/https://gds.blog.gov.uk/wp-content/uploads/sites/60/2022/02/My-project-620x413.png 620w, http://web.archive.org/web/20220818010306im_/https://gds.blog.gov.uk/wp-content/uploads/sites/60/2022/02/My-project-310x207.png 310w, http://web.archive.org/web/20220818010306im_/https://gds.blog.gov.uk/wp-content/uploads/sites/60/2022/02/My-project-768x512.png 768w, http://web.archive.org/web/20220818010306im_/https://gds.blog.gov.uk/wp-content/uploads/sites/60/2022/02/My-project.png 960w" sizes="(max-width: 620px) 100vw, 620px"/></p>  <audio class="wp-audio-shortcode" id="audio-35120-1" preload="none" style="width: 100%;" controls="controls"><source type="audio/mpeg" src="http://web.archive.org/web/20220818010306im_/https://mcdn.podbean.com/mf/web/by5nvd/Podcast_February_2022_Improving_navigation_on_GOVUK_mixdown_V39q8n8.mp3?_=1"/><a href="http://web.archive.org/web/20220818010306/https://mcdn.podbean.com/mf/web/by5nvd/Podcast_February_2022_Improving_navigation_on_GOVUK_mixdown_V39q8n8.mp3">https://mcdn.podbean.com/mf/web/by5nvd/Podcast_February_2022_Improving_navigation_on_GOVUK_mixdown_V39q8n8.mp3</a></audio> <p>In <a href="http://web.archive.org/web/20220818010306/https://www.podbean.com/ew/pb-q5k6s-11bce50">this month鈥檚 episode of the Government Digital Service (GDS) Podcast</a>, we explain why we updated the GOV.UK homepage and its menu bars, and how we went about it.</p> <p>Sam Dub, Senior Product Manager, and Jenn Phillips-Bacher, Content Strategist, join us on this episode to share how their multi-disciplinary team has approached the never-ending user need to find information easily.</p> <h2>Continuing to work in the open</h2> <p>While there's been lots of developments on GOV.UK, the way most people browse it has remained largely unchanged after 2014, so it was worth investigating whether improvements would help users find what they came to the site for. We鈥檝e previously shared <a href="http://web.archive.org/web/20220818010306/https://gds.blog.gov.uk/2021/05/17/our-plans-to-improve-navigation-on-gov-uk/?utm_medium=referral&utm_source=gdsblog&utm_campaign=podcastgovuknav">what the discovery process unearthed</a>, and what our next steps were going to be.</p> <p>True to the design principle of <a href="http://web.archive.org/web/20220818010306/https://www.gov.uk/guidance/government-design-principles#make-things-open-it-makes-things-better">working in the open</a> to make things better, we also <a href="http://web.archive.org/web/20220818010306/https://insidegovuk.blog.gov.uk/2021/11/11/launching-gov-uks-new-menu-bar/?utm_medium=referral&utm_source=gdsblog&utm_campaign=podcastgovuknav">provided an update on how our ideas for the menu bars were progressing</a>, including changes to our initial ideas. We followed this up with a similar piece <a href="http://web.archive.org/web/20220818010306/https://insidegovuk.blog.gov.uk/2021/12/13/updating-the-gov-uk-homepage/?utm_medium=referral&utm_source=gdsblog&utm_campaign=podcastgovuknav">tracking the changes to the GOV.UK homepage</a>, highlighting the positive implications for accessibility.</p> <h2>Get involved</h2> <div class="highlight">If you鈥檙e interested in sharing your user insights with the GOV.UK team, you can <a href="http://web.archive.org/web/20220818010306/mailto:govuk-enquiries@digital.cabinet-office.gov.uk">email them</a>. If you鈥檙e interested in joining the team, based on what Jenn and Sam shared, you can always <a href="http://web.archive.org/web/20220818010306/https://gdscareers.tal.net/vx/lang-en-gb/mobile-0/appcentre-ext/brand-4/xf-930972319091/candidate/jobboard/vacancy/4/adv/?utm_medium=referral&utm_source=gdsblog&utm_campaign=RandL">check our careers page for vacancies</a> - and as Jenn said, don鈥檛 count yourself out, but check the job description! And finally, you can stay up to date by <a href="http://web.archive.org/web/20220818010306/https://insidegovuk.blog.gov.uk/subscribe/?utm_medium=referral&utm_source=gdsblog&utm_campaign=podcastgovuknav">subscribing to the Inside GOV.UK blog</a>.</div> <h2>Subscribe to our podcast</h2> <p>You can subscribe to the GDS Podcast on <a href="http://web.archive.org/web/20220818010306/https://open.spotify.com/show/6pIBPKpIWR6Q0kpGDgwgGT">Spotify</a>, <a href="http://web.archive.org/web/20220818010306/https://podcasts.apple.com/gb/podcast/government-digital-service-podcast/id1437644835?mt=2">Apple Podcasts</a> and all other major podcast platforms. You can read a <a href="http://web.archive.org/web/20220818010306/https://www.podbean.com/ew/pb-q5k6s-11bce50">transcript of the podcast on Podbean</a>.</p> <p>Do you enjoy the GDS Podcast? Help us to make it even better by <a href="http://web.archive.org/web/20220818010306/https://surveys.publishing.service.gov.uk/s/gdsPodcast/">completing our short, anonymous survey</a>.</p> </div> <div class="footer single"> </div> </article> <nav class="page-numbers-container page-navigation" aria-label="Pagination"> <div class="previous"> <a href="http://web.archive.org/web/20220818010306/https://gds.blog.gov.uk/2022/01/26/podcast-understanding-the-complexity-of-users-lives/" rel="prev">Podcast: Understanding the complexity of users' lives</a> </div> <div class="next"> <a href="http://web.archive.org/web/20220818010306/https://gds.blog.gov.uk/2022/03/31/the-gov-uk-design-system-is-now-live/" rel="next">The GOV.UK Design System is now live</a> </div> </nav> <h2 class="govuk-visually-hidden">Sharing and comments</h2> <div class="icons-buttons"> <h3>Share this page</h3> <ul> <li> <a target="_blank" 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src="http://web.archive.org/web/20220818010306im_/https://gds.blog.gov.uk/wp-content/uploads/sites/60/2021/12/DI-Photo-December-2021-16-620x413.jpeg" alt="" width="620" height="413" srcset="http://web.archive.org/web/20220818010306im_/https://gds.blog.gov.uk/wp-content/uploads/sites/60/2021/12/DI-Photo-December-2021-16-620x413.jpeg 620w, http://web.archive.org/web/20220818010306im_/https://gds.blog.gov.uk/wp-content/uploads/sites/60/2021/12/DI-Photo-December-2021-16-310x207.jpeg 310w, http://web.archive.org/web/20220818010306im_/https://gds.blog.gov.uk/wp-content/uploads/sites/60/2021/12/DI-Photo-December-2021-16-768x512.jpeg 768w, http://web.archive.org/web/20220818010306im_/https://gds.blog.gov.uk/wp-content/uploads/sites/60/2021/12/DI-Photo-December-2021-16-1536x1024.jpeg 1536w, http://web.archive.org/web/20220818010306im_/https://gds.blog.gov.uk/wp-content/uploads/sites/60/2021/12/DI-Photo-December-2021-16-2048x1365.jpeg 2048w" sizes="(max-width: 620px) 100vw, 620px"/></p> <p><span style="font-weight: 400">Read </span><a href="http://web.archive.org/web/20220818010306/https://gds.blog.gov.uk/2021/12/01/one-login-for-government-december-2021-update/?utm_medium=referral&utm_source=gdsblogwidget&utm_campaign=digiid-li"><span style="font-weight: 400">GDS鈥檚 recent blog post</span></a> <span style="font-weight: 400">for an update on our one login for government programme, including live beta, onboarding and feature development.</span></p> </div> </div></section><section class="widget text-12 widget_text"><div class="widget-inner"><h3>Be part of the transformation</h3> <div class="textwidget"><p><img loading="lazy" class="aligncenter size-large wp-image-35154" src="http://web.archive.org/web/20220818010306im_/https://gds.blog.gov.uk/wp-content/uploads/sites/60/2022/04/P1020874-620x413.jpg" alt="Chief Executive Tom Read sits between colleagues at the Government Digital Service." width="620" height="413" 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