Testing Information | Frequently Asked Questions (FAQs)

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href="https://biopharma.labcorp.com/labs-kits/investigators/order-a-kit.html">Order Trial Test Kit</a> </li> <li class="always-visible "> <a href="https://biopharma.labcorp.com/clinical-testing/labs-kits/investigators/investigator-study-team/ups-express.html">Print UPS Label</a> </li> </ul> </div><div class="acol"><hr class="always-visible" /> </div> </div> </div> </li> </ul> </ul> </nav> </div> </div> <div class="mobile-labs show-for-tablet-only "> <button class="lab-header non-button" aria-expanded="false" aria-haspopup='true'> <span class="lab-text">Labs & Appointments</span> <span class="fas fa-chevron-right"><span class="show-for-sr">toggle</span></span> </button> <div class="mobile-locator"> <p class="h4">Find Locations</p> For hours, walk-ins and appointments. <div>  <section class="content-section default default ">  <div class="grid-container column-container bg- ">  <div class="grid-x grid-margin-x"> <div class="cell default small-12 medium-12 colbg- always-visible" data-aos=""> <div class="default"> <div class="spacer show-for-small-only mobile-20"></div> <div class="button-grouped number-across- fullwidthbutton " data-aos=""> <a class="btn button blue" href="/labs-and-appointments" aria-label="Find a lab">Find a lab</a> <a class="btn button blue" target="_blank" href="https://express.labcorp.com/manage" aria-label="Modify Appointment">Modify Appointment</a> <a class="btn button blue" target="_blank" href="https://express.labcorp.com/manage" aria-label="Cancel Appointment">Cancel Appointment</a> </div> </div> </div> </div> </div> </section> <div class="psc-locator-homepage-form" data-drupal-selector=""> <form action="/labs-and-appointments/results" method="get" accept-charset="UTF-8"> <div class="locatemebutton"><a class="geolocate" role="button" tabindex="0" aria-description="Find your current location. When the button is activated, it will update the address field with your current whereabouts">Locate Me</a></div><input class="geo-lat" data-drupal-selector="edit-lat" type="hidden" name="lat" value="" /> <input class="geo-lon" data-drupal-selector="edit-lon" type="hidden" name="lon" value="" /> <input class="geo-address" data-drupal-selector="edit-geo-address" type="hidden" name="geo_address" value="" /> <div class="js-form-item form-item form-type-textfield js-form-type-textfield form-item-address-single js-form-item-address-single form-no-label"> <input class="algolia-address-single-with-zip form-text" placeholder="Enter address or zip code" title="Start typing, then use the up and down arrows to select an option from the list" aria-label="Enter address or zip code" data-drupal-selector="" type="text" name="address_single" value="" size="60" maxlength="128" /> </div> <input data-drupal-selector="edit-address-street-1" type="hidden" name="address_street_1" value="" /> <input data-drupal-selector="edit-address-street-2" type="hidden" name="address_street_2" value="" /> <input data-drupal-selector="edit-city" type="hidden" name="city" value="" /> <input data-drupal-selector="edit-state" type="hidden" name="state" value="" /> <input data-drupal-selector="edit-zip" type="hidden" name="zip" value="" /> <div class="field-service"><span>Reason for your visit</span><div class="js-form-item form-item form-type-select js-form-type-select form-item-service js-form-item-service form-no-label"> <select class="edit-service form-select" aria-label="Select a service" data-drupal-selector="" name="service"><option value="" selected="selected">- Select Service -</option><option value="ROUTINE_PHLEBOTOMY">Routine Labwork</option><option value="PEDIATRIC">Pediatric Collection</option><option value="EMPLOYEE_WELLNESS">Employment Wellness with Body Measurement</option><option value="H_PYLORI">H Pylori Test</option><option value="EMPLOYMENT_DRUG_TESTING_URINE">Employment Drug Testing - Urine</option><option value="EMPLOYMENT_DRUG_TESTING_ORAL">Employment Drug Testing - Oral Fluid</option><option value="RAPID_DRUG_TEST_URINE">Rapid Drug Test - Urine</option><option value="RAPID_DRUG_TEST_ORAL">Rapid Drug Test - Oral Fluid</option><option value="SALIVA_ALCOHOL">Saliva Alcohol Screen</option><option value="HAIR_COLLECTION">Hair Collection</option><option value="COVID_19">COVID-19 Unexposed/Symptom Free</option></select> </div> </div><input data-drupal-selector="edit-radius" type="hidden" name="radius" value="25" /> <input data-drupal-selector="edit-gps" type="hidden" name="gps" value="false" /> <input formnovalidate="formnovalidate" psc-mobile="Find a Lab" data-drupal-selector="" type="submit" value="Go" class="button js-form-submit form-submit" /> </form> </div> </div> </div> </div> <div class="show-for-tablet-only mobile-utility"> <div class="mobile-login"> <button class="login-header non-button" aria-expanded="false" aria-haspopup='true'> <span class="login-text">Login</span> <span class="fas fa-chevron-right"><span class="show-for-sr">toggle</span></span> </button> <div class="login-menu"> <ul class="menu" data-hover-delay="100"> <li class="menu-item menu-item--level-1"> <a href="https://patient.labcorp.com/" title="Patient Login">Patient</a> </li> <li class="menu-item menu-item--level-1"> <a href="https://www.labcorplink.com/ui/#/login" title="Provider Login">Provider</a> </li> </ul> </div> </div> <div id="animation-toggler-mobile" class="show-for-tablet-only"> <span class="toggle-label">Animation</span> <div class="switch tiny"> <input class="switch-input" id="yes-no-mobile" checked="checked" type="checkbox" name="animationToggler"> <label class="switch-paddle" for="yes-no-mobile"> <span class="switch-active on-side" aria-hidden="true">On</span> <span class="switch-inactive off-side" aria-hidden="true">Off</span> </label> </div> </div> <div class="show-for-tablet-only mobile-search"> <div id="block-sitesearch-mobile" class="block block-test-menu-client block-sitesearch-block"> <form role="search" class="site-search-form" action="/search"> <label aria-hidden="true" class="show-for-sr sr-only" for="search-form-m">Search</label> <input class="site-search-input" type="search" value="" name="query" placeholder="Search" id="search-form-m"> <button class="site-search-submit" type="submit" aria-label="Submit Search"><span>Submit</span></button> </form> </div> </div> <ul class="utility-menu menu"> <li class="menu-item menu-item--level-1"> <a href="/about" data-drupal-link-system-path="node/3233">About</a> </li> <li class="menu-item menu-item--level-1"> <a href="/newsroom" data-drupal-link-system-path="node/4201">News</a> </li> <li class="menu-item menu-item--level-1"> <a href="https://careers.labcorp.com/global/en" class="no-ext">Careers</a> </li> <li class="menu-item menu-item--level-1"> <a href="http://phx.corporate-ir.net/phoenix.zhtml?c=84636&p=irol-irhome" class="show-for-tablet-only">Investors</a> </li> </ul> </div> </div> </div> </div> </div> </div> </header>  <div> <div data-drupal-messages-fallback class="hidden"></div> </div> <main role="main" id="main" tabindex="-1"> <div> <section class="hero-image t"></section> <div class="grid-container headline"> <div class="grid-x grid-margin-x"> <div class="cell"> <h1>Testing Information</h1> </div> </div> </div> <div class="grid-container faq-page faq-detail content-section"> <div class="grid-x margin-x"> <div class="cell"> <div>Please review the frequently asked questions below.<br />Not a patient? Visit <a href="/frequently-asked-questions/provider">Health Care Provider Help</a>.</div> <div class="grid-x"> <div class="cell"> <div class="faq-block"> <div class="faq-content"> <div id="faq-accordion"> <h2>Getting Tested</h2> <ul class="accordion" data-accordion data-multi-expand="false" data-allow-all-closed="true"> <li class="accordion-item" data-accordion-item> <button aria-controls="panel=1516" aria-expanded="false" role="button" id="heading-1516" class="accordion-title" tabindex="0"> <div role="heading" aria-level="3">My doctor provided a test request form for a different laboratory. My insurance requires I use Labcorp. Do I need to go back to my doctor for a Labcorp test request form?</span> </button> <div id="panel-1516" class="accordion-content" data-tab-content> <div class="panel-body"> <p>Test requests can be accepted on non-Labcorp forms. Our staff will verify the testing details with the ordering provider. Please bring the test request form your doctor provided, along with your insurance information and identification, to your local Labcorp facility. You can use our website to find locations near you and to schedule appointments <a href="/labs-and-appointments">here</a>.</p> <div class="was-helpful-container"> <p>Was this helpful?</p> <div role="radiogroup" aria-labelledby="Was this helpful?"> <form class="node-faq-1516-updown-faq-rate-0 vote-form" id="rate-widget-base-form" data-drupal-selector="node-faq-1516-updown-faq-rate-0" action="/frequently-asked-questions/patient/testing-information/all" method="post" accept-charset="UTF-8"> <table class="rating-table"> <tr class="rating-table-tr"> <td class="rating-table-td"><div class="yesno-rating-wrapper rate-enabled" can-edit="true"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-yes" for="edit-value-1" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1" type="radio" id="edit-value-1" name="value" value="1" /> yes </label> <div class="rating-option-result">1571</div> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-no" for="edit-value-1--2" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-2" type="radio" id="edit-value-1--2" name="value" value="-1" /> no </label> <div class="rating-option-result">-905</div> </div> </div><input autocomplete="off" data-drupal-selector="form-ilvhsqt8rknaq77ukfoz9z1clz6fazuvuq7holq2iaw" type="hidden" name="form_build_id" value="form-ILVHSqT8rknAq77uKFoZ9z1cLz6FAZUvUQ7HoLQ2IAw" /> <input data-drupal-selector="edit-node-faq-1516-updown-faq-rate-0" type="hidden" name="form_id" value="node_faq_1516_updown_faq_rate_0" /> <input class="yesno-rating-submit button button--primary js-form-submit form-submit" data-drupal-selector="edit-submit" data-disable-refocus="true" type="submit" id="edit-submit--2" name="op" value="Save" /> </td> </tr> </table> </form> </div> </div> <div class="faq-contact float-right">Still need help? <a href="/help/contact-info-for-patient/patient-inquiry?id=1516">Contact Us</a></div> </div> </div> </li> <li class="accordion-item" data-accordion-item> <button aria-controls="panel=1517" aria-expanded="false" role="button" id="heading-1517" class="accordion-title" tabindex="0"> <div role="heading" aria-level="3">My doctor ordered tests, but I never had the testing done. I still have the old test order form. Can I come in and be tested or do I need to go back to my doctor for a new form?</span> </button> <div id="panel-1517" class="accordion-content" data-tab-content> <div class="panel-body"> <p>Most test orders are valid for at least six months (unless your doctor has specified otherwise). If your lab testing order is more than six months old, please contact your doctor for a new form.</p> <div class="was-helpful-container"> <p>Was this helpful?</p> <div role="radiogroup" aria-labelledby="Was this helpful?"> <form class="node-faq-1517-updown-faq-rate-0 vote-form" id="rate-widget-base-form--2" data-drupal-selector="node-faq-1517-updown-faq-rate-0" action="/frequently-asked-questions/patient/testing-information/all" method="post" accept-charset="UTF-8"> <table class="rating-table"> <tr class="rating-table-tr"> <td class="rating-table-td"><div class="yesno-rating-wrapper rate-enabled" can-edit="true"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-yes" for="edit-value-1--3" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-3" type="radio" id="edit-value-1--3" name="value" value="1" /> yes </label> <div class="rating-option-result">1957</div> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-no" for="edit-value-1--4" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-4" type="radio" id="edit-value-1--4" name="value" value="-1" /> no </label> <div class="rating-option-result">-282</div> </div> </div><input autocomplete="off" data-drupal-selector="form-2lsw9ppfckx9msrdahu4jslhmubi8-v1d3au5d3dzoi" type="hidden" name="form_build_id" value="form-2lsw9ppfckX9msrDAHU4jSlhmubi8-V1D3Au5D3DZoI" /> <input data-drupal-selector="edit-node-faq-1517-updown-faq-rate-0" type="hidden" name="form_id" value="node_faq_1517_updown_faq_rate_0" /> <input class="yesno-rating-submit button button--primary js-form-submit form-submit" data-drupal-selector="edit-submit" data-disable-refocus="true" type="submit" id="edit-submit--4" name="op" value="Save" /> </td> </tr> </table> </form> </div> </div> <div class="faq-contact float-right">Still need help? <a href="/help/contact-info-for-patient/patient-inquiry?id=1517">Contact Us</a></div> </div> </div> </li> <li class="accordion-item" data-accordion-item> <button aria-controls="panel=1518" aria-expanded="false" role="button" id="heading-1518" class="accordion-title" tabindex="0"> <div role="heading" aria-level="3">What should I expect when I have a lab test?</span> </button> <div id="panel-1518" class="accordion-content" data-tab-content> <div class="panel-body"> <p>Your role in the performance of a lab test is to provide a specimen that will be analyzed in a laboratory. The specimen you provide might be a small amount of a body fluid, such as blood, saliva, semen, or urine, or a sample of stool or hair. You can be assured that Labcorp staff will make the specimen collection process as safe, quick, and comfortable as possible, while safeguarding your dignity and privacy. For more information about what to expect, visit our <a href="/labs-and-appointments/what-to-expect">What to Expect</a> section.</p> <div class="was-helpful-container"> <p>Was this helpful?</p> <div role="radiogroup" aria-labelledby="Was this helpful?"> <form class="node-faq-1518-updown-faq-rate-0 vote-form" id="rate-widget-base-form--3" data-drupal-selector="node-faq-1518-updown-faq-rate-0" action="/frequently-asked-questions/patient/testing-information/all" method="post" accept-charset="UTF-8"> <table class="rating-table"> <tr class="rating-table-tr"> <td class="rating-table-td"><div class="yesno-rating-wrapper rate-enabled" can-edit="true"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-yes" for="edit-value-1--5" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-5" type="radio" id="edit-value-1--5" name="value" value="1" /> yes </label> <div class="rating-option-result">1089</div> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-no" for="edit-value-1--6" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-6" type="radio" id="edit-value-1--6" name="value" value="-1" /> no </label> <div class="rating-option-result">-491</div> </div> </div><input autocomplete="off" data-drupal-selector="form-dbmmr2mazuuz6jq6rx3kycxwj-58vnie-equsksmk74" type="hidden" name="form_build_id" value="form-dbMmR2maZuUZ6jQ6rx3KyCXwj-58vNie_eQUSkSMk74" /> <input data-drupal-selector="edit-node-faq-1518-updown-faq-rate-0" type="hidden" name="form_id" value="node_faq_1518_updown_faq_rate_0" /> <input class="yesno-rating-submit button button--primary js-form-submit form-submit" data-drupal-selector="edit-submit" data-disable-refocus="true" type="submit" id="edit-submit--6" name="op" value="Save" /> </td> </tr> </table> </form> </div> </div> <div class="faq-contact float-right">Still need help? <a href="/help/contact-info-for-patient/patient-inquiry?id=1518">Contact Us</a></div> </div> </div> </li> <li class="accordion-item" data-accordion-item> <button aria-controls="panel=1520" aria-expanded="false" role="button" id="heading-1520" class="accordion-title" tabindex="0"> <div role="heading" aria-level="3">Do I need to do anything special to prepare for a lab test?</span> </button> <div id="panel-1520" class="accordion-content" data-tab-content> <div class="panel-body"> <p>Prior to visiting Labcorp, you may want to ask your physician specific questions about the testing being performed. Sometimes special preparation is required to improve the accuracy of a test. For more information, visit our <a href="/labs-and-appointments/test-preparation">Test Preparation</a> section.</p> <div class="was-helpful-container"> <p>Was this helpful?</p> <div role="radiogroup" aria-labelledby="Was this helpful?"> <form class="node-faq-1520-updown-faq-rate-0 vote-form" id="rate-widget-base-form--4" data-drupal-selector="node-faq-1520-updown-faq-rate-0" action="/frequently-asked-questions/patient/testing-information/all" method="post" accept-charset="UTF-8"> <table class="rating-table"> <tr class="rating-table-tr"> <td class="rating-table-td"><div class="yesno-rating-wrapper rate-enabled" can-edit="true"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-yes" for="edit-value-1--7" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-7" type="radio" id="edit-value-1--7" name="value" value="1" /> yes </label> <div class="rating-option-result">840</div> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-no" for="edit-value-1--8" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-8" type="radio" id="edit-value-1--8" name="value" value="-1" /> no </label> <div class="rating-option-result">-317</div> </div> </div><input autocomplete="off" data-drupal-selector="form-lrlyvg4qiadcfz1zs-y3slo5gyfss6xvjkjwatrywp0" type="hidden" name="form_build_id" value="form-lRlyvg4QiAdcFz1ZS-Y3sLO5gYFss6XVJKJwATRYwp0" /> <input data-drupal-selector="edit-node-faq-1520-updown-faq-rate-0" type="hidden" name="form_id" value="node_faq_1520_updown_faq_rate_0" /> <input class="yesno-rating-submit button button--primary js-form-submit form-submit" data-drupal-selector="edit-submit" data-disable-refocus="true" type="submit" id="edit-submit--8" name="op" value="Save" /> </td> </tr> </table> </form> </div> </div> <div class="faq-contact float-right">Still need help? <a href="/help/contact-info-for-patient/patient-inquiry?id=1520">Contact Us</a></div> </div> </div> </li> <li class="accordion-item" data-accordion-item> <button aria-controls="panel=1521" aria-expanded="false" role="button" id="heading-1521" class="accordion-title" tabindex="0"> <div role="heading" aria-level="3">What items do I need to take to the Labcorp patient service center for specimen collection?</span> </button> <div id="panel-1521" class="accordion-content" data-tab-content> <div class="panel-body"> <p>When visiting a patient service center, you should bring the following information with you:</p> <ul> <li>The Labcorp test request form from a health care professional requesting laboratory testing</li> <li>A current insurance identification card (Medicare, private insurance or HMO/PPO)</li> <li>A photo ID (for example, a driver's license or employee identification badge)</li> <li>A health spending account card, credit card, or debit card</li> </ul> <p>Children must be supervised at all times while at our labs. Please plan ahead. Note: You may not bring children inside the collection area during a drug screen procedure.</p> <div class="was-helpful-container"> <p>Was this helpful?</p> <div role="radiogroup" aria-labelledby="Was this helpful?"> <form class="node-faq-1521-updown-faq-rate-0 vote-form" id="rate-widget-base-form--5" data-drupal-selector="node-faq-1521-updown-faq-rate-0" action="/frequently-asked-questions/patient/testing-information/all" method="post" accept-charset="UTF-8"> <table class="rating-table"> <tr class="rating-table-tr"> <td class="rating-table-td"><div class="yesno-rating-wrapper rate-enabled" can-edit="true"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-yes" for="edit-value-1--9" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-9" type="radio" id="edit-value-1--9" name="value" value="1" /> yes </label> <div class="rating-option-result">976</div> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-no" for="edit-value-1--10" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-10" type="radio" id="edit-value-1--10" name="value" value="-1" /> no </label> <div class="rating-option-result">-269</div> </div> </div><input autocomplete="off" data-drupal-selector="form-ryw5bvkfokjwzzfa39ggmceucylrsqjie1i0lkuzdhq" type="hidden" name="form_build_id" value="form-RYW5BvkFoKjwZzfa39GGmcEUCylrSQjie1i0LkUzdhQ" /> <input data-drupal-selector="edit-node-faq-1521-updown-faq-rate-0" type="hidden" name="form_id" value="node_faq_1521_updown_faq_rate_0" /> <input class="yesno-rating-submit button button--primary js-form-submit form-submit" data-drupal-selector="edit-submit" data-disable-refocus="true" type="submit" id="edit-submit--10" name="op" value="Save" /> </td> </tr> </table> </form> </div> </div> <div class="faq-contact float-right">Still need help? <a href="/help/contact-info-for-patient/patient-inquiry?id=1521">Contact Us</a></div> </div> </div> </li> <li class="accordion-item" data-accordion-item> <button aria-controls="panel=1523" aria-expanded="false" role="button" id="heading-1523" class="accordion-title" tabindex="0"> <div role="heading" aria-level="3">Are there special requirements for collecting specimens from minors?</span> </button> <div id="panel-1523" class="accordion-content" data-tab-content> <div class="panel-body"> <p>Generally, minors must be accompanied by their parent or legal guardian. Labcorp is required to obtain authorization for the collection procedure and the billing of tests as ordered by a physician. If you are not the child’s legal guardian, you may need to provide a notarized statement signed by the minor’s parent or legal guardian that authorizes you to provide this permission.</p> <div class="was-helpful-container"> <p>Was this helpful?</p> <div role="radiogroup" aria-labelledby="Was this helpful?"> <form class="node-faq-1523-updown-faq-rate-0 vote-form" id="rate-widget-base-form--6" data-drupal-selector="node-faq-1523-updown-faq-rate-0" action="/frequently-asked-questions/patient/testing-information/all" method="post" accept-charset="UTF-8"> <table class="rating-table"> <tr class="rating-table-tr"> <td class="rating-table-td"><div class="yesno-rating-wrapper rate-enabled" can-edit="true"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-yes" for="edit-value-1--11" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-11" type="radio" id="edit-value-1--11" name="value" value="1" /> yes </label> <div class="rating-option-result">637</div> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-no" for="edit-value-1--12" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-12" type="radio" id="edit-value-1--12" name="value" value="-1" /> no </label> <div class="rating-option-result">-127</div> </div> </div><input autocomplete="off" data-drupal-selector="form-rhfww9h6f5of6q345rsufzx82a-ifpaeckqjtjsbhwy" type="hidden" name="form_build_id" value="form-rhFwW9h6F5oF6Q345RSufzx82a_IFPaECKqJtjSbHWY" /> <input data-drupal-selector="edit-node-faq-1523-updown-faq-rate-0" type="hidden" name="form_id" value="node_faq_1523_updown_faq_rate_0" /> <input class="yesno-rating-submit button button--primary js-form-submit form-submit" data-drupal-selector="edit-submit" data-disable-refocus="true" type="submit" id="edit-submit--12" name="op" value="Save" /> </td> </tr> </table> </form> </div> </div> <div class="faq-contact float-right">Still need help? <a href="/help/contact-info-for-patient/patient-inquiry?id=1523">Contact Us</a></div> </div> </div> </li> </ul> <h2>Getting Results</h2> <ul class="accordion" data-accordion data-multi-expand="false" data-allow-all-closed="true"> <li class="accordion-item" data-accordion-item> <button aria-controls="panel=1525" aria-expanded="false" role="button" id="heading-1525" class="accordion-title" tabindex="0"> <div role="heading" aria-level="3">How do I access my lab test results?</span> </button> <div id="panel-1525" class="accordion-content" data-tab-content> <div class="panel-body"> <p>Lab results are delivered to your Labcorp Patient™ portal account. <strong><a href="https://patient.labcorp.com/">Log in or register</a></strong> online. For more information, you may also see our <strong><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="7ba00102-ccc2-42b5-9dde-7801e3c86526" href="/hipaa-privacy" title="Labcorp HIPAA & Privacy">Notice of Privacy Practices</a></strong>.</p> <div class="was-helpful-container"> <p>Was this helpful?</p> <div role="radiogroup" aria-labelledby="Was this helpful?"> <form class="node-faq-1525-updown-faq-rate-0 vote-form" id="rate-widget-base-form--7" data-drupal-selector="node-faq-1525-updown-faq-rate-0" action="/frequently-asked-questions/patient/testing-information/all" method="post" accept-charset="UTF-8"> <table class="rating-table"> <tr class="rating-table-tr"> <td class="rating-table-td"><div class="yesno-rating-wrapper rate-enabled" can-edit="true"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-yes" for="edit-value-1--13" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-13" type="radio" id="edit-value-1--13" name="value" value="1" /> yes </label> <div class="rating-option-result">13377</div> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-no" for="edit-value-1--14" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-14" type="radio" id="edit-value-1--14" name="value" value="-1" /> no </label> <div class="rating-option-result">-9181</div> </div> </div><input autocomplete="off" data-drupal-selector="form-9seskj90-3sypffu37-f262orixskpnwhxjosbsl1wq" type="hidden" name="form_build_id" value="form-9SeSKj90_3sYpffu37-F262ORiXsKpnWhXJosbsL1WQ" /> <input data-drupal-selector="edit-node-faq-1525-updown-faq-rate-0" type="hidden" name="form_id" value="node_faq_1525_updown_faq_rate_0" /> <input class="yesno-rating-submit button button--primary js-form-submit form-submit" data-drupal-selector="edit-submit" data-disable-refocus="true" type="submit" id="edit-submit--14" name="op" value="Save" /> </td> </tr> </table> </form> </div> </div> <div class="faq-contact float-right">Still need help? <a href="/help/contact-info-for-patient/patient-inquiry?id=1525">Contact Us</a></div> </div> </div> </li> <li class="accordion-item" data-accordion-item> <button aria-controls="panel=1527" aria-expanded="false" role="button" id="heading-1527" class="accordion-title" tabindex="0"> <div role="heading" aria-level="3">My lab results have not been posted and more than two weeks have passed. What should I do?</span> </button> <div id="panel-1527" class="accordion-content" data-tab-content> <div class="panel-body"> <p>In most cases, lab test results delivery times should not exceed two weeks. The most common reason for delay in receiving results is inaccurate or out-of-date personal information on record with your health care providers or in your Labcorp Patient™ portal personal profile.</p> <p>Please check and confirm the following:</p> <ul> <li>Your Labcorp Patient portal personal profile information is up to date, complete, and accurate.</li> <li>The personal information on record with all of your health care providers matches the personal information in your <strong><a href="https://patient.labcorp.com/ui/">Labcorp Patient portal</a></strong> profile. Health care providers include your primary care physician, specialists, hospital professionals, and all Labcorp specimen collection labs.</li> </ul> <div class="was-helpful-container"> <p>Was this helpful?</p> <div role="radiogroup" aria-labelledby="Was this helpful?"> <form class="node-faq-1527-updown-faq-rate-0 vote-form" id="rate-widget-base-form--8" data-drupal-selector="node-faq-1527-updown-faq-rate-0" action="/frequently-asked-questions/patient/testing-information/all" method="post" accept-charset="UTF-8"> <table class="rating-table"> <tr class="rating-table-tr"> <td class="rating-table-td"><div class="yesno-rating-wrapper rate-enabled" can-edit="true"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-yes" for="edit-value-1--15" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-15" type="radio" id="edit-value-1--15" name="value" value="1" /> yes </label> <div class="rating-option-result">2983</div> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-no" for="edit-value-1--16" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-16" type="radio" id="edit-value-1--16" name="value" value="-1" /> no </label> <div class="rating-option-result">-5767</div> </div> </div><input autocomplete="off" data-drupal-selector="form-nmvdv-aru3rvmvtb79do9nb5it9d78c8ovcoorzpya0" type="hidden" name="form_build_id" value="form-nmVDV-aRU3RvmvTb79do9nB5iT9d78c8oVCOOrZPYa0" /> <input data-drupal-selector="edit-node-faq-1527-updown-faq-rate-0" type="hidden" name="form_id" value="node_faq_1527_updown_faq_rate_0" /> <input class="yesno-rating-submit button button--primary js-form-submit form-submit" data-drupal-selector="edit-submit" data-disable-refocus="true" type="submit" id="edit-submit--16" name="op" value="Save" /> </td> </tr> </table> </form> </div> </div> <div class="faq-contact float-right">Still need help? <a href="/help/contact-info-for-patient/patient-inquiry?id=1527">Contact Us</a></div> </div> </div> </li> <li class="accordion-item" data-accordion-item> <button aria-controls="panel=1528" aria-expanded="false" role="button" id="heading-1528" class="accordion-title" tabindex="0"> <div role="heading" aria-level="3">How do I access the lab test results of other people in my Labcorp Patient™ portal account?</span> </button> <div id="panel-1528" class="accordion-content" data-tab-content> <div class="panel-body"> <p>If you have been authorized to view the lab test results of other people in your account, select Dependents from the left menu, then select the person whose lab test results you would like to see. If you do not see lab test results for that person, be sure you have access rights to that person’s laboratory information. </p> <div class="was-helpful-container"> <p>Was this helpful?</p> <div role="radiogroup" aria-labelledby="Was this helpful?"> <form class="node-faq-1528-updown-faq-rate-0 vote-form" id="rate-widget-base-form--9" data-drupal-selector="node-faq-1528-updown-faq-rate-0" action="/frequently-asked-questions/patient/testing-information/all" method="post" accept-charset="UTF-8"> <table class="rating-table"> <tr class="rating-table-tr"> <td class="rating-table-td"><div class="yesno-rating-wrapper rate-enabled" can-edit="true"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-yes" for="edit-value-1--17" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-17" type="radio" id="edit-value-1--17" name="value" value="1" /> yes </label> <div class="rating-option-result">2334</div> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-no" for="edit-value-1--18" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-18" type="radio" id="edit-value-1--18" name="value" value="-1" /> no </label> <div class="rating-option-result">-1271</div> </div> </div><input autocomplete="off" data-drupal-selector="form-zzsgkqzbfjideotxzxcuoi2atz-sctt6wpq-mx5hz7k" type="hidden" name="form_build_id" value="form-ZzSGKQZbFJIdEOTxzXCuOi2ATZ-SctT6wPQ-MX5hz7k" /> <input data-drupal-selector="edit-node-faq-1528-updown-faq-rate-0" type="hidden" name="form_id" value="node_faq_1528_updown_faq_rate_0" /> <input class="yesno-rating-submit button button--primary js-form-submit form-submit" data-drupal-selector="edit-submit" data-disable-refocus="true" type="submit" id="edit-submit--18" name="op" value="Save" /> </td> </tr> </table> </form> </div> </div> <div class="faq-contact float-right">Still need help? <a href="/help/contact-info-for-patient/patient-inquiry?id=1528">Contact Us</a></div> </div> </div> </li> <li class="accordion-item" data-accordion-item> <button aria-controls="panel=1530" aria-expanded="false" role="button" id="heading-1530" class="accordion-title" tabindex="0"> <div role="heading" aria-level="3">How soon can I expect to receive my lab test results?</span> </button> <div id="panel-1530" class="accordion-content" data-tab-content> <div class="panel-body"> <p>Depending on the complexity of the tests, it could take several days to complete the tests. You should contact your doctor's office if you have any question about the availability of test results, or you can continue to check your Labcorp Patient™ portal account, as results are posted based on a fixed schedule as indicated above.</p> <div class="was-helpful-container"> <p>Was this helpful?</p> <div role="radiogroup" aria-labelledby="Was this helpful?"> <form class="node-faq-1530-updown-faq-rate-0 vote-form" id="rate-widget-base-form--10" data-drupal-selector="node-faq-1530-updown-faq-rate-0" action="/frequently-asked-questions/patient/testing-information/all" method="post" accept-charset="UTF-8"> <table class="rating-table"> <tr class="rating-table-tr"> <td class="rating-table-td"><div class="yesno-rating-wrapper rate-enabled" can-edit="true"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-yes" for="edit-value-1--19" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-19" type="radio" id="edit-value-1--19" name="value" value="1" /> yes </label> <div class="rating-option-result">4620</div> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-no rate-voted" for="edit-value-1--20" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-20" type="radio" id="edit-value-1--20" name="value" value="-1" checked="checked" /> no </label> <div class="rating-option-result">-3992</div> </div> </div><input autocomplete="off" data-drupal-selector="form-gnqkdqdq9yvfrvcjobbjhzj0ef3c3dkim1kvcpugr5y" type="hidden" name="form_build_id" value="form-GnQKDqdQ9yVFrvCJoBBJhZj0EF3c3dKIM1KVcpuGR5Y" /> <input data-drupal-selector="edit-node-faq-1530-updown-faq-rate-0" type="hidden" name="form_id" value="node_faq_1530_updown_faq_rate_0" /> <input class="yesno-rating-submit button button--primary js-form-submit form-submit" data-drupal-selector="edit-submit" data-disable-refocus="true" type="submit" id="edit-submit--20" name="op" value="Save" /> </td> </tr> </table> </form> </div> </div> <div class="faq-contact float-right">Still need help? <a href="/help/contact-info-for-patient/patient-inquiry?id=1530">Contact Us</a></div> </div> </div> </li> </ul> <h2>Understanding Results</h2> <ul class="accordion" data-accordion data-multi-expand="false" data-allow-all-closed="true"> <li class="accordion-item" data-accordion-item> <button aria-controls="panel=1531" aria-expanded="false" role="button" id="heading-1531" class="accordion-title" tabindex="0"> <div role="heading" aria-level="3">I'm a patient and I don’t understand or have questions about my test results. Who should I talk to?</span> </button> <div id="panel-1531" class="accordion-content" data-tab-content> <div class="panel-body"> <p>Patients should discuss their results with the physician who ordered the test or a member of the physician's office staff. Please do not contact the lab where your specimen was collected with questions about your test results.</p> <div class="was-helpful-container"> <p>Was this helpful?</p> <div role="radiogroup" aria-labelledby="Was this helpful?"> <form class="node-faq-1531-updown-faq-rate-0 vote-form" id="rate-widget-base-form--11" data-drupal-selector="node-faq-1531-updown-faq-rate-0" action="/frequently-asked-questions/patient/testing-information/all" method="post" accept-charset="UTF-8"> <table class="rating-table"> <tr class="rating-table-tr"> <td class="rating-table-td"><div class="yesno-rating-wrapper rate-enabled" can-edit="true"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-yes" for="edit-value-1--21" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-21" type="radio" id="edit-value-1--21" name="value" value="1" /> yes </label> <div class="rating-option-result">977</div> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value"> <label class="form-item js-form-item form-type-radio js-form-type-radio form-item-value js-form-item-value rating-label yesno-rating-label yesno-rating-label-no" for="edit-value-1--22" tabindex="0" role="radio"><input twig-suggestion="rating-input" class="rating-input yesno-rating-input form-radio" data-drupal-selector="edit-value-1-22" type="radio" id="edit-value-1--22" name="value" value="-1" /> no </label> <div class="rating-option-result">-1620</div> </div> </div><input autocomplete="off" data-drupal-selector="form-v9jzsqfmhby0uobnjcf-zlxbmmf0lyukz1cxmustvsq" type="hidden" name="form_build_id" value="form-V9jzSQFMHby0uObnjCf_ZlXBmMf0lYuKz1cxMUsTVSQ" /> <input data-drupal-selector="edit-node-faq-1531-updown-faq-rate-0" type="hidden" name="form_id" value="node_faq_1531_updown_faq_rate_0" /> <input class="yesno-rating-submit button button--primary js-form-submit form-submit" data-drupal-selector="edit-submit" data-disable-refocus="true" type="submit" id="edit-submit--22" name="op" value="Save" /> </td> </tr> </table> </form> </div> </div> <div class="faq-contact float-right">Still need help? <a href="/help/contact-info-for-patient/patient-inquiry?id=1531">Contact Us</a></div> </div> </div> </li> </ul> <div><br />Still need help? <a href="/help/contact-info-for-patient/patient-inquiry">Contact Us</a>.</div> </div> </div> </div> </div> </div> </div> </div> </div> <section class="hero-image"></section> <div class="grid-container headline"> <div class="grid-x grid-margin-x"> <div class="cell"> <h1>Frequently Asked Questions</h1> </div> </div> </div> <div class="grid-container faq-page"> <div class="grid-x margin-x"> <div class="cell"> <div class="faq-categories"> <div class="row equal-height-columns grid-x grid-margin-x" > <div class="cell small-12 medium-4 category" data-mh="faq-group" > <div class="category-title"> <p><img alt src="https://files.labcorp.com/labcorp-d8/faq/BillingIcon_0.png"></p> <h2 class="h3">Billing & Insurance</h2> </div> <div class="category-children"> <ul class="no-bullet"> <li> <a href="/frequently-asked-questions/patient/billing-insurance/general-information">General Information (7)<span aria-hidden="true" class="fas fa-chevron-right"></span></a> </li> <li> <a href="/frequently-asked-questions/patient/billing-insurance/insurance">Insurance (11)<span aria-hidden="true" class="fas fa-chevron-right"></span></a> </li> <li> <a href="/frequently-asked-questions/patient/billing-insurance/online-payments">Online Payments (3)<span aria-hidden="true" class="fas fa-chevron-right"></span></a> </li> <li> <a href="/frequently-asked-questions/patient/billing-insurance/payment-programs">Payment Programs 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