United Airlines’ customer chief on ‘day of travel’ power of the airline app | Interview

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var mapping2 = googletag.sizeMapping() .addSize([980, 0], [[300, 600], [300, 250]]) .addSize([750, 0], [[300, 600], [300, 250]]) .addSize([0, 0], [[300, 250]]) .build(); var mapping3 = googletag.sizeMapping() .addSize([980, 0], [[300, 600], [300, 250]]) .addSize([750, 0], [[300, 600], [300, 250]]) .addSize([0, 0], [[300, 250]]) .build(); var mapWallpaper = googletag.sizeMapping() .addSize([0, 0], []) // 1220, 0 .addSize([1220, 0], [1, 1]) .build(); googletag.defineSlot('/13644946/FlightGlobal/topbanner', [[970,250]], 'div-gpt-ad-8826768-Topbanner-ad-1') .defineSizeMapping(mapping1) .addService(googletag.pubads()); googletag.defineSlot('/13644946/FlightGlobal/sidebar1', [[300,250]], 'div-gpt-ad-1707670-sidebar1-1') .defineSizeMapping(mapping2) .addService(googletag.pubads()); googletag.defineSlot('/13644946/FlightGlobal/sidebar2', [[300,250]], 'div-gpt-ad-1615375849628-0') .defineSizeMapping(mapping3) .addService(googletag.pubads()); googletag.defineSlot('/13644946/FlightGlobal/sidebar3', [[300,250]], 'div-gpt-ad-1669201998136-0') .defineSizeMapping(mapping3) .addService(googletag.pubads()); googletag.defineSlot('/13644946/FlightGlobal/Navigation_bar_MPU', [[300,250]], 'div-gpt-ad-9331961-1') .addService(googletag.pubads()); googletag.defineSlot('/13644946/FlightGlobal/ConferencesandEvents_MPU', [[300,250]], 'div-gpt-ad-7383182-1') .addService(googletag.pubads()); googletag.defineOutOfPageSlot('/13644946/FlightGlobal/outofpage', 'div-gpt-ad-249527336346462137-0-video-oop').addService(googletag.pubads()).setTargeting('pos', 'oop'); googletag.defineOutOfPageSlot('/13644946/FlightGlobal/outofpage', 'div-gpt-ad-249527336346462137-0-curtain-raiser-oop1').addService(googletag.pubads()).setTargeting('pos', 'oop1'); googletag.defineOutOfPageSlot('/13644946/FlightGlobal/outofpage', 'div-gpt-ad-249527336346462137-0-stayon-oop2').addService(googletag.pubads()).setTargeting('pos', 'oop2'); //mobile sticky (Mobile articles only) googletag.defineOutOfPageSlot('/13644946/FlightGlobal', 'div-gpt-ad-249527336346462137-0-interstitials-oop3').addService(googletag.pubads()).setTargeting('pos', 'oop3'); // Pass the dataLayer value element to DFP (to be used as a `key-value`) googletag.pubads().setTargeting("navcode",getMetaContentByName("navcode")); googletag.pubads().setTargeting("articleid",getDataLayerVal('StoryID')); googletag.pubads().setTargeting("jobrole",getDataLayerVal('jobr')); googletag.pubads().setTargeting("joblev",getDataLayerVal('jobl')); googletag.pubads().setTargeting("orgtype",getDataLayerVal('orgtype')); googletag.pubads().setTargeting("mainorgtype",getDataLayerVal('mainorgtype')); googletag.pubads().setTargeting("sec0",getDataLayerVal('PrimaryNavCurrent')); googletag.pubads().setTargeting("type",getDataLayerVal('Template')); googletag.pubads().setTargeting("LoggedInStatus",getDataLayerVal('LoggedIn')); googletag.pubads().setTargeting("AccessStatus",getDataLayerVal('AccessStatus')); googletag.pubads().setTargeting("prodid",getDataLayerVal('prodid')); googletag.pubads().setTargeting("usertype",getDataLayerVal('usertype')); googletag.pubads().setTargeting("ArticleName",getDataLayerVal('Headline')); //https://dvvfg.webvisioncloud.com/CMS/PageTextAddEdit.aspx?label=PageText&id=530&TB_iframe=true&width=800# googletag.pubads().setTargeting("Standfirst",getDataLayerVal('Standfirst')); googletag.pubads().setTargeting("StoryCategories",getDataLayerVal('StoryCategories')); googletag.pubads().setTargeting("fullnavpath", getFullNavPath('FullNavPath')); googletag.pubads().setTargeting("SearchKeyword", urlParams.get('qkeyword')); googletag.pubads().setTargeting("url",window.location.pathname); googletag.pubads().setTargeting('slug', document.location.pathname.substr(document.location.pathname.lastIndexOf('/'))); // wallpaper // check if wallpaper is defined, is set to be shown on this page and screen width is greater than 1220 if (document.querySelector('#div-gpt-ad-1581079248444-0') && showwallpaper && (window.innerWidth > 1220) && !dataLayer.some(function(el){return el&&'MicrositeNavCode' in el&&el.MicrositeNavCode=='200';})) { var wallpaperSlot = googletag.defineOutOfPageSlot('/13644946/FlightGlobal/Wallpaper', 'div-gpt-ad-1581079248444-0').defineSizeMapping(mapWallpaper).addService(googletag.pubads()).setTargeting('url', document.location.pathname); googletag.pubads().addEventListener('slotRenderEnded', function(event) { //if((event.slot.getSlotElementId() == wallpaperSlot.getSlotElementId()) && !event.isEmpty) { if((event.slot.getSlotElementId() == wallpaperSlot.getSlotElementId()) && !event.isEmpty) { if(document.querySelector('.wallpaper-ad[data-site-width-1024]')) { document.body.classList.add('site-width-1024'); } if(showwallpaper === "true") { document.body.classList.add('wallpaper-applied'); $(window).trigger('wallpaper:advert'); } } }); }; googletag.pubads().enableLazyLoad({ fetchMarginPercent: 5, // Fetch slots within 5 viewports. renderMarginPercent: 5, // Render slots within 2 viewports. mobileScaling: 0 // Double the above values on mobile. }); //googletag.pubads().enableAsyncRendering(); //googletag.pubads().collapseEmptyDivs(); googletag.enableServices(); }); window.addEventListener('message', receiveMessage, false); function receiveMessage(event) { if(event.data == 'wallpaper-fireplace' || event.data == 'wallpaper-standard') { //if(event.data == 'wallpaper-standard') { document.body.classList.add(event.data); positionWallpaperFromTop(); wallpaperElement = document.querySelector('.wallpaper-ad').getElementsByTagName('div')[0]; wallpaperElement.style.top = document.querySelector('#masthead').getBoundingClientRect().bottom + 'px'; } } function positionWallpaperFromTop() { if(!window.IntersectionObserver) return; var observer = new IntersectionObserver(function(entries) { if (entries[0].isIntersecting) { var wallpaperElement = document.querySelector('.wallpaper-ad').getElementsByTagName('div')[0]; wallpaperElement.style.top = (document.querySelector('#masthead').getBoundingClientRect().bottom + window.scrollY) + 'px' } else { document.querySelector('#wrapper_sleeve').style.top = '0'; } }); observer.observe(document.querySelector('#masthead')); } /* window.addEventListener('message', receiveMessage, false); function receiveMessage(event) { if(event.data == 'wallpaper-standard') { document.body.className+=" wallpaper-standard"; wallpaperElement = document.querySelector('.wallpaper-ad').getElementsByTagName('div')[0]; wallpaperElement.style.top = document.querySelector('#masthead').getBoundingClientRect().top + 'px'; } } */ /* window.addEventListener('message', receiveMessage, false); function receiveMessage(event) { if(event.data == 'wallpaper-fireplace') document.body.className+=" wallpaper-fireplace"; if(document.body.className.match('wallpaper-fireplace')) { var mastHeight = document.querySelector('#masthead').offsetHeight, wallpaperElement = document.querySelector('.wallpaper-ad').getElementsByTagName('div')[0]; wallpaperElement.style.top = mastHeight + 'px'; } } */ </script>  <meta name="showwallpaper" content="true"> <meta name="google-site-verification" content="5c4xBgNLIRH38KmfNP1CK-Gkf8SpaKde3E7uEyiLV8U"/> <meta name="google-site-verification" content="bYUbjg-HKHXAQceTdE3EgN7dEtDGj-0UhYmY-LhfzdM"/> <meta name="robots" content="max-snippet:-1, max-image-preview:large, max-video-preview:-1"/> <script data-ad-client="ca-pub-7045852503918369" async src="https://web.archive.org/web/20240118193950js_/https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js"></script>  <meta name="google-site-verification" content="ZO7jU7lHQGje6GaWB7_FG6S7nT47tc9ecF_zrjdIwzI"/> <script> var EnhancedAdvertisingConfig = {}; </script>  <script> EnhancedAdvertisingConfig = { "Refresh":false, "RefreshDelaySecondsDefaultDesktop":30, "RefreshDelaySecondsDefaultMobile":30, "StoryDynamicSlotsAddGroupsAll":"Ads,Widgets", "StoryDynamicSlotsAddGroupsInline":"", "StoryDynamicSlotsAddGroupsRHC":"", "StoryDynamicSlotsRemoveGroupsAll":"", "StoryDynamicSlotsRemoveGroupsInline":"", "StoryDynamicSlotsRemoveGroupsRHC":"", "StoryDynamicSlotsRepeat":true, "StoryDynamicSlotsDesktopMaxInlineSlots":6, "StoryDynamicSlotsMobileMaxInlineSlots":6, "StoryDynamicSlotsDesktopMaxRHCSlots":4, "StoryDynamicSlotsDesktopElementSpacingFirst":4, "StoryDynamicSlotsMobileElementSpacingFirst":3, "StoryDynamicSlotsDesktopElementSpacing":4, "StoryDynamicSlotsMobileElementSpacing":3, "GAMAdUnitSizesInlineMobileDefault":[[300,250]], "GAMAdUnitSizesInlineDesktopDefault":[[300,250]], "GAMAdUnitSizesRHCDefault":[[300,250],[300,600]], "RHCMinHeightForSlotInsert":250, "RHCAdContainerDefaultHeight":250, "RHCMinHeightForStickyAd":300, "RHCStickyAdThresholdHeight":300, "RHCAdSmallContainerDefaultHeight":300, "CollapseEmptyDivs":true, "Slots":[ { "Type":"GAMAdvert", "Position":"PreferRight", "Group":"Ads", "AdUnit":"/13644946/FlightGlobal/sidebar1", "RefreshDelaySeconds":30, "Sticky":false, "Repeat":false, "Refresh":false, "InsertIfNoRHCSpace":true, "NoBackfill":true, "AdUnitSizesInline":[[300,250]], //not required after hotfix "AdUnitSizesInlineDesktop":[[300,250]], "AdUnitSizesInlineMobile":[[300,600],[300,250]], "AdUnitSizesRHC":[[300,600],[300,250]], "ExtraHTML":"<div class=\"ad-text\">Advert</div>", "MinHeight":250 }, { "Type":"CustomContent", "Position":"Right", "Sticky":false, "Group":"Widgets", "Repeat":false, "InsertIfNoRHCSpace":true, "HTML":"<div class=\"tab-widget-5\" data-ajax-load-content=\"\" data-cache-bust=\"true\" data-url=\"/ajax/most\"></div>", "CustomEventName":"MostPopularWidgetInit", "Javascript":function(elem,container,slotconfig,adcounter,counter,repeat){ $(window).trigger("abacus:readjusrhcheight",[event, elem]); }, "CSSClass":"wvc-custom-widget-mostpopular", "MinHeight":600 }, { "Type":"GAMAdvert", "Position":"Right", "Group":"Ads", "AdUnit":"/13644946/FlightGlobal/sidebar2", "RefreshDelaySeconds":30, "Sticky":true, "Repeat":false, "Refresh":true, "NoBackfill":true, "InsertIfNoRHCSpace":true, "AdUnitSizesInlineDesktop":[[300,250]], "AdUnitSizesInlineMobile":[[300,250]], "AdUnitSizesRHC":[[300,600],[300,250]], "ExtraHTML":"<div class=\"ad-text\">Advert</div>", "MinHeight":250 }, //repeating slots - 1 and 2 { "Type":"GAMAdvert", "Position":"Right", "Group":"Ads", "AdUnit":"/13644946/FlightGlobal/sidebar1", "RefreshDelaySeconds":30, "Sticky":true, "Repeat":true, "Refresh":true, "NoBackfill":true, "InsertIfNoRHCSpace":false, "AdUnitSizesInlineDesktop":[[300,250]], "AdUnitSizesInlineMobile":[[300,250]], "AdUnitSizesRHC":[[300,250]], "ExtraHTML":"<div class=\"ad-text\">Advert</div>", "MinHeight":250 }, { "Type":"GAMAdvert", "Position":"Right", "Group":"Ads", "AdUnit":"/13644946/FlightGlobal/sidebar2", "RefreshDelaySeconds":30, "Sticky":true, "Repeat":true, "Refresh":true, "NoBackfill":true, "InsertIfNoRHCSpace":false, "AdUnitSizesInlineDesktop":[[300,250]], "AdUnitSizesInlineMobile":[[300,250]], "AdUnitSizesRHC":[[300,250]], "ExtraHTML":"<div class=\"ad-text\">Advert</div>", "MinHeight":250 }, //inline repaeting slots { "Type":"GAMAdvert", "Position":"Inline", "Group":"Ads", "AdUnit":"/13644946/FlightGlobal/sidebar1", "RefreshDelaySeconds":30, "Repeat":true, "Refresh":true, "NoBackfill":false, "AdUnitSizesInlineDesktop":[[300,250]], "AdUnitSizesInlineMobile":[[300,250]], "ExtraHTML":"<div class=\"ad-text\">Advert</div>", "MinHeight":269 }, { "Type":"GAMAdvert", "Position":"Inline", "Group":"Ads", "AdUnit":"/13644946/FlightGlobal/sidebar2", "RefreshDelaySeconds":30, "Repeat":true, "Refresh":true, "NoBackfill":false, "AdUnitSizesInlineDesktop":[[300,250]], "AdUnitSizesInlineMobile":[[300,250]], "ExtraHTML":"<div class=\"ad-text\">Advert</div>", "MinHeight":269 } ], "Overrides":[ { //If Type='Paid content' (1015) OR Type='Whitepapers' (1019) "Conditions":"StoryType-1015,StoryType-1019", "Operator":"Or", "Settings":{ "RemoveGroupsInline":"Ads" } }, { //If Category="Slots (all) - Off" "Conditions":"StoryCategoriesCodes-99999999", "Settings":{ "RemoveGroupsAll":"Ads,Widgets" } }, { //If Category="Slots (RHC) - Off" "Conditions":"StoryCategoriesCodes-99999999", "Settings":{ "RemoveGroupsRHC":"Ads,Widgets" } }, { //If Category="Slots (inline) - Off" "Conditions":"StoryCategoriesCodes-99999999", "Settings":{ "RemoveGroupsInline":"Ads,Widgets" } }, { //If Category="Advert slots (all) - Off" OR Category="Safety" (12161) "Conditions":"StoryCategoriesCodes-239148,StoryCategoriesCodes-12161", "Settings":{ "RemoveGroupsAll":"Ads" } }, { //If Category="Advert slots (RHC) - Off" "Conditions":"StoryCategoriesCodes-99999999", "Settings":{ "RemoveGroupsRHC":"Ads" } }, { //If Category="Advert slots (inline) - Off" "Conditions":"StoryCategoriesCodes-99999999", "Settings":{ "RemoveGroupsInline":"Ads", } } ] };</script> <script> $(window).trigger("wvcfe:globalenhancedadvertsinit", [event, EnhancedAdvertisingConfig]); (function(w, d) { if(window.NodeList && !NodeList.prototype.forEach) { NodeList.prototype.forEach = Array.prototype.forEach; } d.addEventListener('DOMContentLoaded', function(event) { if(EnhancedAdvertisingConfig.Slots) { var enhAdDebug = false; if( localStorage.getItem('enh-ads-debug') == 'true' ) enhAdDebug = true; var sp = 'story-inlinecontent-placeholder'; var supportedTypes = ['gamadvert', 'customcontent']; var supportedPositions = ['inline', 'preferright', 'right']; var isDesktopResolution = w.matchMedia("screen and (min-width: 1023px)").matches; var isStoryFullLayout = d.body.classList.contains('story-full-layout'); var inlineCounter = 1; var rhcCounter = 1; var inlineAdCounter = 1; var rhcAdCounter = 1; var ticking = false; $('#story.enhanced-advertising .storytext > div.webonly').each( function(){ var t = $(this); t.replaceWith( t.html() ); }); var storyCustomContentPlaceholders = d.querySelectorAll('#story.enhanced-advertising .storytext > *'); var maxRHCSlotsToFitIn = 0; var matches = function(el, selector) { return (el.matches || el.matchesSelector || el.msMatchesSelector || el.mozMatchesSelector || el.webkitMatchesSelector || el.oMatchesSelector).call(el, selector); }; var getClosestParent = function(elem, selector) { for(; elem && elem !== d; elem = elem.parentNode) { if(matches(elem, selector)) { return elem; } } return null; }; var storyType = dataLayer ? dataLayer.filter(function(el) { return el && el.StoryTypeCode && el.StoryTypeCode != 'null'; }).map(function(el) { return 'StoryType-' + el.StoryTypeCode; }).join('') : ''; var storyFormat = dataLayer ? dataLayer.filter(function(el) { return el && el.StoryFormatCode && el.StoryFormatCode != 'null'; }).map(function(el) { return 'StoryFormat-' + el.StoryFormatCode; }).join('') : ''; var storyLayout = dataLayer ? dataLayer.filter(function(el) { return el && el.StoryLayoutCode && el.StoryLayoutCode != 'null'; }).map(function(el) { return 'StoryLayout-' + el.StoryLayoutCode; }).join('') : ''; //PWVD-780 var storyWidth = dataLayer ? dataLayer.filter(function(el) { return el && el.StoryWidth && el.StoryWidth != 'null'; }).map(function(el) { return 'StoryWidth-' + el.StoryWidth; }).join('') : ''; var storyFullNavPath = dataLayer ? dataLayer.filter(function(el) { return el && el.StoryFullNavPath && el.StoryFullNavPath != 'null'; }).map(function(el) { return el.StoryFullNavPath; }).join('').split('|').filter(function(el) { return el && el != 'null'; }).join('-') : ''; var storyCategoriesCodes = dataLayer ? dataLayer.filter(function(el) { return el && el.StoryCategoriesCodes && el.StoryCategoriesCodes != 'null'; }).map(function(el) { return el.StoryCategoriesCodes; }).join('').split('|').filter(function(el) { return el && el != 'null'; }).map(function(el) { return 'StoryCategoriesCodes-' + el; }) : []; var storyID = dataLayer ? dataLayer.filter(function(el) { return el && el.StoryID && el.StoryID != 'null'; }).map(function(el) { return 'StoryID-' + el.StoryID; }).filter(function(el) { return el && el != 'null' && el != 'StoryID-'; }).join('') : ''; storyFullNavPath = (storyFullNavPath ? 'StoryFullNavPath-' + storyFullNavPath : ''); var allDataLayerFilters = storyCategoriesCodes.concat([storyType, storyFormat, storyLayout, storyWidth, storyFullNavPath, storyID]).map(function(m) { return m.toLowerCase(); }); EnhancedAdvertisingConfig.RHCMinHeightForSlotInsert = (EnhancedAdvertisingConfig.RHCMinHeightForSlotInsert || 800); EnhancedAdvertisingConfig.RHCMinHeightForStickyAd = (EnhancedAdvertisingConfig.RHCMinHeightForStickyAd || 250); if('Overrides' in EnhancedAdvertisingConfig) { if(EnhancedAdvertisingConfig.Overrides) { var overrides = EnhancedAdvertisingConfig.Overrides; var andOperator = function() { return (override.Conditions.toLowerCase().split(',').filter(function(el) { return el && el; }).every(function(el) { return allDataLayerFilters.indexOf(el) != -1; })); }; var orOperator = function(el) { return (override.Conditions.toLowerCase().split(',').filter(function(el) { return el && el; }).some(function(el) { return allDataLayerFilters.indexOf(el) != -1; })); }; for(var i = 0, iL = overrides.length; i < iL; i++) { var override = overrides[i]; var operatorFilter; if(override.Operator && override.Operator.toLowerCase() == 'and') { operatorFilter = andOperator; } else { operatorFilter = orOperator; } if(operatorFilter()) { if('Settings' in override) { if(override.Settings) { var settings = override.Settings; if('AddGroupsAll' in settings && settings.AddGroupsAll && isString(settings.AddGroupsAll)) { if(settings.AddGroupsAll.toLowerCase().toLowerCase().indexOf('[all]') != -1) { EnhancedAdvertisingConfig.StoryDynamicSlotsAddGroupsAll = '[all]'; } else { EnhancedAdvertisingConfig.StoryDynamicSlotsAddGroupsAll += ',' + settings.AddGroupsAll.toLowerCase(); } } if('AddGroupsInline' in settings && settings.AddGroupsInline && isString(settings.AddGroupsInline)) { if(settings.AddGroupsInline.toLowerCase().toLowerCase().indexOf('[all]') != -1) { EnhancedAdvertisingConfig.StoryDynamicSlotsAddGroupsInline = '[all]'; } else { EnhancedAdvertisingConfig.StoryDynamicSlotsAddGroupsInline += ',' + settings.AddGroupsInline.toLowerCase(); } } if('AddGroupsRHC' in settings && settings.AddGroupsRHC && isString(settings.AddGroupsRHC)) { if(settings.AddGroupsRHC.toLowerCase().toLowerCase().indexOf('[all]') != -1) { EnhancedAdvertisingConfig.StoryDynamicSlotsAddGroupsRHC = '[all]'; } else { EnhancedAdvertisingConfig.StoryDynamicSlotsAddGroupsRHC += ',' + settings.AddGroupsRHC.toLowerCase(); } } if('RemoveGroupsAll' in settings && settings.RemoveGroupsAll && isString(settings.RemoveGroupsAll)) { if(settings.RemoveGroupsAll.toLowerCase().toLowerCase().indexOf('[all]') != -1) { EnhancedAdvertisingConfig.StoryDynamicSlotsRemoveGroupsAll = '[all]'; } else { EnhancedAdvertisingConfig.StoryDynamicSlotsRemoveGroupsAll += ',' + settings.RemoveGroupsAll.toLowerCase(); } } if('RemoveGroupsInline' in settings && settings.RemoveGroupsInline && isString(settings.RemoveGroupsInline)) { if(settings.RemoveGroupsInline.toLowerCase().toLowerCase().indexOf('[all]') != -1) { EnhancedAdvertisingConfig.StoryDynamicSlotsRemoveGroupsInline = '[all]'; } else { EnhancedAdvertisingConfig.StoryDynamicSlotsRemoveGroupsInline += ',' + settings.RemoveGroupsInline.toLowerCase(); } } if('RemoveGroupsRHC' in settings && settings.RemoveGroupsRHC && isString(settings.RemoveGroupsRHC)) { if(settings.RemoveGroupsRHC.toLowerCase().toLowerCase().indexOf('[all]') != -1) { EnhancedAdvertisingConfig.StoryDynamicSlotsRemoveGroupsRHC = '[all]'; } else { EnhancedAdvertisingConfig.StoryDynamicSlotsRemoveGroupsRHC += ',' + settings.RemoveGroupsRHC.toLowerCase(); } } if('Repeat' in settings && isBoolean(settings.Repeat)) { EnhancedAdvertisingConfig.StoryDynamicSlotsRepeat = settings.Repeat; } if('DesktopMaxInlineSlots' in settings && isNumberPositiveOrZero(settings.DesktopMaxInlineSlots)) { EnhancedAdvertisingConfig.StoryDynamicSlotsDesktopMaxInlineSlots = settings.DesktopMaxInlineSlots; } if('MobileMaxInlineSlots' in settings && isNumberPositiveOrZero(settings.MobileMaxInlineSlots)) { EnhancedAdvertisingConfig.StoryDynamicSlotsMobileMaxInlineSlots = settings.MobileMaxInlineSlots; } if('DesktopMinRHCSlots' in settings && isNumberPositiveOrZero(settings.DesktopMinRHCSlots)) { EnhancedAdvertisingConfig.StoryDynamicSlotsDesktopMinRHCSlots = settings.DesktopMinRHCSlots; } if('MobileMinRHCSlots' in settings && isNumberPositiveOrZero(settings.MobileMinRHCSlots)) { EnhancedAdvertisingConfig.StoryDynamicSlotsMobileMinRHCSlots = settings.MobileMinRHCSlots; } if('DesktopMaxRHCSlots' in settings && isNumberPositiveOrZero(settings.DesktopMaxRHCSlots)) { EnhancedAdvertisingConfig.StoryDynamicSlotsDesktopMaxRHCSlots = settings.DesktopMaxRHCSlots; } if('MobileMaxRHCSlots' in settings && isNumberPositiveOrZero(settings.MobileMaxRHCSlots)) { EnhancedAdvertisingConfig.StoryDynamicSlotsMobileMaxRHCSlots = settings.MobileMaxRHCSlots; } if('DesktopElementSpacingFirst' in settings && settings.DesktopElementSpacingFirst && isNumberPositive(settings.DesktopElementSpacingFirst)) { EnhancedAdvertisingConfig.StoryDynamicSlotsDesktopElementSpacingFirst = settings.DesktopElementSpacingFirst; } if('MobileElementSpacingFirst' in settings && settings.MobileElementSpacingFirst && isNumberPositive(settings.MobileElementSpacingFirst)) { EnhancedAdvertisingConfig.StoryDynamicSlotsMobileElementSpacingFirst = settings.MobileElementSpacingFirst; } if('DesktopElementSpacing' in settings && settings.DesktopElementSpacing && isNumberPositive(settings.DesktopElementSpacing)) { EnhancedAdvertisingConfig.StoryDynamicSlotsDesktopElementSpacing = settings.DesktopElementSpacing; } if('MobileElementSpacing' in settings && settings.MobileElementSpacing && isNumberPositive(settings.MobileElementSpacing)) { EnhancedAdvertisingConfig.StoryDynamicSlotsMobileElementSpacing = settings.MobileElementSpacing; } if('RHCMinHeightForSlotInsert' in settings && settings.RHCMinHeightForSlotInsert && isNumberPositive(settings.RHCMinHeightForSlotInsert)) { EnhancedAdvertisingConfig.RHCMinHeightForSlotInsert = settings.RHCMinHeightForSlotInsert; } if('RHCMinHeightForStickyAd' in settings && settings.RHCMinHeightForStickyAd && isNumberPositive(settings.RHCMinHeightForStickyAd)) { EnhancedAdvertisingConfig.RHCMinHeightForStickyAd = settings.RHCMinHeightForStickyAd; } if('CollapseEmptyDivs' in settings && isBoolean(settings.CollapseEmptyDivs)) { EnhancedAdvertisingConfig.CollapseEmptyDivs = settings.CollapseEmptyDivs; } } } } } } } var paragraphThreshold = isDesktopResolution ? EnhancedAdvertisingConfig.StoryDynamicSlotsDesktopElementSpacing : EnhancedAdvertisingConfig.StoryDynamicSlotsMobileElementSpacing; var paragraphFirstThreshold = isDesktopResolution ? EnhancedAdvertisingConfig.StoryDynamicSlotsDesktopElementSpacingFirst : EnhancedAdvertisingConfig.StoryDynamicSlotsMobileElementSpacingFirst; var maxInlineSlots = isDesktopResolution ? EnhancedAdvertisingConfig.StoryDynamicSlotsDesktopMaxInlineSlots : EnhancedAdvertisingConfig.StoryDynamicSlotsMobileMaxInlineSlots; var minRHCSlots = isDesktopResolution ? EnhancedAdvertisingConfig.StoryDynamicSlotsDesktopMinRHCSlots : EnhancedAdvertisingConfig.StoryDynamicSlotsMobileMinRHCSlots; var maxRHCSlots = isDesktopResolution ? EnhancedAdvertisingConfig.StoryDynamicSlotsDesktopMaxRHCSlots : EnhancedAdvertisingConfig.StoryDynamicSlotsMobileMaxRHCSlots; var allAddGroups = (EnhancedAdvertisingConfig.StoryDynamicSlotsAddGroupsAll ? EnhancedAdvertisingConfig.StoryDynamicSlotsAddGroupsAll : "").split(',').filter(function(f) { return f; }).filter(function(x, i, a) { return a.indexOf(x) === i; }); var allAddInlineGroups = [].concat(allAddGroups, (EnhancedAdvertisingConfig.StoryDynamicSlotsAddGroupsInline ? EnhancedAdvertisingConfig.StoryDynamicSlotsAddGroupsInline : "").split(',')).map(function(m) { return m.toLowerCase(); }).filter(function(f) { return f; }).filter(function(x, i, a) { return a.indexOf(x) === i; }); var allAddRHCGroups = [].concat(allAddGroups, (EnhancedAdvertisingConfig.StoryDynamicSlotsAddGroupsRHC ? EnhancedAdvertisingConfig.StoryDynamicSlotsAddGroupsRHC : "").split(',')).map(function(m) { return m.toLowerCase(); }).filter(function(f) { return f; }).filter(function(x, i, a) { return a.indexOf(x) === i; }); var allRemoveGroups = (EnhancedAdvertisingConfig.StoryDynamicSlotsRemoveGroupsAll ? EnhancedAdvertisingConfig.StoryDynamicSlotsRemoveGroupsAll : "").split(',').filter(function(f) { return f; }).filter(function(x, i, a) { return a.indexOf(x) === i; }); var allRemoveInlineGroups = [].concat(allRemoveGroups, (EnhancedAdvertisingConfig.StoryDynamicSlotsRemoveGroupsInline ? EnhancedAdvertisingConfig.StoryDynamicSlotsRemoveGroupsInline : "").split(',')).map(function(m) { return m.toLowerCase(); }).filter(function(f) { return f; }).filter(function(x, i, a) { return a.indexOf(x) === i; }); var allRemoveRHCGroups = [].concat(allRemoveGroups, (EnhancedAdvertisingConfig.StoryDynamicSlotsRemoveGroupsRHC ? EnhancedAdvertisingConfig.StoryDynamicSlotsRemoveGroupsRHC : "").split(',')).map(function(m) { return m.toLowerCase(); }).filter(function(f) { return f; }).filter(function(x, i, a) { return a.indexOf(x) === i; }); EnhancedAdvertisingConfig.Slots = EnhancedAdvertisingConfig.Slots.map(function(x, i) { x.Used = false; x.Index = i; if('Type' in x) { if(supportedTypes.indexOf(x.Type.toString().toLowerCase()) != -1) { x.Type = x.Type.toString().toLowerCase(); } else { x.Type = 'customcontent'; } } else { x.Type = 'customcontent'; } if('Position' in x) { if(supportedPositions.indexOf(x.Position.toString().toLowerCase()) != -1) { x.Position = x.Position.toString().toLowerCase(); } else { x.Position = 'inline'; } } else { x.Position = 'inline'; } if('CSSClass' in x) { x.CSSClass = x.CSSClass.toString().split(' ').join(',').split(',').filter(function(e) { return e && e; }).join(' '); } else { x.CSSClass = ''; } if('Group' in x) { x.Group = x.Group.toString().split(' ').join(',').split(',').filter(function(e) { return e && e; }).join(','); } else { x.Group = ''; } if('Sticky' in x) { if(x.Sticky.toString().toLowerCase() == 'true') { x.Sticky = true; } else { x.Sticky = false; } } else { x.Sticky = false; } if('InsertIfNoRHCSpace' in x) { if(x.InsertIfNoRHCSpace.toString().toLowerCase() == 'true') { x.InsertIfNoRHCSpace = true; } else { x.InsertIfNoRHCSpace = false; } } else { x.InsertIfNoRHCSpace = false; } if('MinHeight' in x) { x.MinHeight = parseInt(x.MinHeight.toString()); } else { x.MinHeight = 0; } if('NoBackfill' in x) { if(x.NoBackfill.toString().toLowerCase() == 'true') { x.NoBackfill = true; } else { x.NoBackfill = false; } } else { x.NoBackfill = false; } if('Refresh' in x) { if(x.Refresh.toString().toLowerCase() == 'true') { x.Refresh = true; } else { x.Refresh = false; } } else { x.Refresh = false; } if('ExtraHTML' in x) { if(x.ExtraHTML.toString()) { x.ExtraHTML = x.ExtraHTML.toString(); } else { x.ExtraHTML = ''; } } else { x.ExtraHTML = ''; } if('CustomEventName' in x) { if(x.CustomEventName.toString()) { x.CustomEventName = x.CustomEventName.toString(); } else { x.CustomEventName = ''; } } else { x.CustomEventName = ''; } if('Javascript' in x) { if(x.Javascript) { if(typeof x.Javascript === 'function') { x.Javascript = x.Javascript; } } else { x.Javascript = ''; } } else { x.Javascript = ''; } if('AdUnit' in x) { if(x.AdUnit.toString()) { x.AdUnit = x.AdUnit.toString(); } else { x.AdUnit = ''; } } else { x.AdUnit = ''; } if('AdUnitSizesInlineMobile' in x) { x.AdUnitSizesInlineMobile = x.AdUnitSizesInlineMobile; } else if('GAMAdUnitSizesInlineMobileDefault' in EnhancedAdvertisingConfig) { x.AdUnitSizesInlineMobile = EnhancedAdvertisingConfig.GAMAdUnitSizesInlineMobileDefault } if('AdUnitSizesInlineDesktop' in x) { x.AdUnitSizesInlineDesktop = x.AdUnitSizesInlineDesktop; } else if('GAMAdUnitSizesInlineDesktopDefault' in EnhancedAdvertisingConfig) { x.AdUnitSizesInlineDesktop = EnhancedAdvertisingConfig.GAMAdUnitSizesInlineDesktopDefault; } if('AdUnitSizesRHC' in x) { x.AdUnitSizesRHC = x.AdUnitSizesRHC; } else if('GAMAdUnitSizesRHCDefault' in EnhancedAdvertisingConfig) { x.AdUnitSizesRHC = EnhancedAdvertisingConfig.GAMAdUnitSizesRHCDefault; } if('RefreshDelaySeconds' in x) { x.RefreshDelaySeconds = parseInt(x.RefreshDelaySeconds.toString(), 10); } else { x.RefreshDelaySeconds = 30; } return x; }); var storyInlineContent = EnhancedAdvertisingConfig.Slots.filter(function(el) { return el && (el.Position.toLowerCase() == "inline" || ((!isDesktopResolution || isStoryFullLayout) && el.Position.toLowerCase() == "preferright")) && (el.Group || "").split(',').filter(function(subel) { return subel && subel != undefined; }).map(function(subel) { return subel.toLowerCase(); }).some(function(subel) { return allAddInlineGroups.indexOf(subel) != -1 || allAddInlineGroups.indexOf('[all]') != -1; }) && !(el.Group || "").split(',').filter(function(subel) { return subel && subel != undefined; }).map(function(subel) { return subel.toLowerCase(); }).some(function(subel) { return allRemoveInlineGroups.indexOf(subel) != -1 || allRemoveInlineGroups.indexOf('[all]') != -1; }); }); var storyRHCContent = isDesktopResolution ? EnhancedAdvertisingConfig.Slots.filter(function(el) { return el && (el.Position.toLowerCase() == "right" || (isDesktopResolution && !isStoryFullLayout && el.Position.toLowerCase() == "preferright")) && (el.Group || "").split(',').filter(function(subel) { return subel && subel != undefined; }).map(function(subel) { return subel.toLowerCase(); }).some(function(subel) { return allAddRHCGroups.indexOf(subel) != -1 || allAddRHCGroups.indexOf('[all]') != -1; }) && !(el.Group || "").split(',').filter(function(subel) { return subel && subel != undefined; }).map(function(subel) { return subel.toLowerCase(); }).some(function(subel) { return allRemoveRHCGroups.indexOf(subel) != -1 || allRemoveRHCGroups.indexOf('[all]') != -1; }); }) : []; storyInlineContent.forEach( (c, ix) => c.inlineIndex = ix ); storyRHCContent.forEach( (c, ix) => c.rhcIndex = ix ); var googletag = w.googletag || {}; googletag.cmd = googletag.cmd || []; if( isNumberPositive(maxInlineSlots) ){ //PWVD-781 for(var tmpCounter = 0, i = 0, eL = storyCustomContentPlaceholders.length, adThresholdCounter = 1; i < eL; i++) { var currentIsPara = matches(storyCustomContentPlaceholders[i], 'p:not([class])'); var nextIsPara = (i + 1 < eL) && matches(storyCustomContentPlaceholders[i + 1], 'p:not([class])'); if( currentIsPara && !nextIsPara ){ //PWVD-897 - count paragraphs followed by any other element if(adThresholdCounter < (tmpCounter == 0 ? paragraphFirstThreshold : paragraphThreshold)) { adThresholdCounter++; continue; } } else if( currentIsPara && nextIsPara ) { if(adThresholdCounter < (tmpCounter == 0 ? paragraphFirstThreshold : paragraphThreshold)) { adThresholdCounter++; continue; } tmpCounter++; adThresholdCounter = 1; storyCustomContentPlaceholders[i].outerHTML = storyCustomContentPlaceholders[i].outerHTML + "<div class=\"story-inlinecontent-placeholder story-inlinecontent-placeholder-init item-notin-viewport\" data-storyinlinecontainer=\"" + tmpCounter + "\"><div class=\"story-inlinecontent-placeholder-inner\" data-id=\"story-inline-item-" + tmpCounter + "\" data-storyinlineitem=\"" + tmpCounter + "\"></div></div>"; if(tmpCounter >= maxInlineSlots && maxInlineSlots) break; } } } if(d.querySelector('#story.enhanced-advertising:not(.story-full-layout) #rightcolumn_sleeve')) { if(!(d.body.id == "story" || d.body.id == "story_custom") && !d.querySelector('.storytext div.table-full:not(.initialized)')) { w.addEventListener("abacus:storytexttablefull:finished", function(e) { adjustRHCHeightAndInitialAds(); }, true); } else { adjustRHCHeightAndInitialAds(); } } if('IntersectionObserver' in w && 'IntersectionObserverEntry' in w && 'intersectionRatio' in w.IntersectionObserverEntry.prototype) { d.querySelectorAll('.story-inlinecontent-placeholder.story-inlinecontent-placeholder-init').forEach(function(el) { if(el) { var inlineAdsObserver = new IntersectionObserver(function(entries) { return inlineAdsObserverCallback(entries); }, { root: null, rootMargin: "50px 0px 50px 0px", threshold: [0, 0.01, 0.99, 1] }); inlineAdsObserver.observe(el); } }); var inlineAdsObserverCallback = function(entries) { return entries.forEach(function(entry, i) { if(entry.isIntersecting) { entry.target.classList.remove('item-notin-viewport'); entry.target.classList.add('item-in-viewport'); } else { entry.target.classList.remove('item-in-viewport'); entry.target.classList.add('item-notin-viewport'); } }); }; d.querySelectorAll('.storytext-end, #rhcreflow-extra-end').forEach(function(el) { if(el) { var adsInViewportObserver = new IntersectionObserver(function(entries) { return adsInViewportObserverCallback(entries); }, { root: null, rootMargin: "0px 0px 200px 0px", threshold: [1] }); adsInViewportObserver.observe(el); } }); var adsInViewportObserverCallback = function(entries) { return entries.forEach(function(entry, i) { if(entry.isIntersecting) { if(entry.target.classList.contains('storytext-end') && d.body.classList.contains('enhanced-advertising-inline-init')) { d.body.classList.add('enhanced-advertising-storytext-endreached'); } // RHC is empty at load time so it always fires as in viewport, need to check whether rhc ads slots already init if(entry.target.classList.contains('rhcreflow-extra-end') && d.body.classList.contains('enhanced-advertising-rhc-init')) { d.body.classList.add('enhanced-advertising-rhc-endreached'); } /* if(entry.target.id === 'rhcreflow-extra'){ //Fix for issue when RHC is not in initial viewport if( location.host.indexOf('abasoftaws.co.uk') > 0 ) console.log('New observer callback'); readjusRHCHeight(); } */ } }); }; } var inlineEl = d.querySelector('.story-inlinecontent-placeholder.story-inlinecontent-placeholder-init:not(.story-inlinecontent-placeholder-completed):not(.story-inlinecontent-placeholder-processing)'); if(inlineEl) { googletag.cmd = googletag.cmd || []; googletag.cmd.push(function() { d.body.classList.add('enhanced-advertising-inline-init'); insertInlineSlot(inlineEl); console.log('Init inline ad slot load'); }); } function slotRender(event){ var el, slot = event.slot, slotId = slot.getSlotElementId(); if(enhAdDebug) console.log('Slot render: ' + slotId); if(slotId == 'custom-inline'){ el = document.querySelector(`div.story-inlinecontent-placeholder-inner[data-id="story-inline-item-${event.dataId}"]`); //Get inline slot (does not have ID) //if(!el) // el = document.querySelector(`div.story-inlinecontent-placeholder-inner[data-id="story-inline-item-${event.inlineIndex+1}"]`); } else el = d.getElementById(slotId); if(el) { var minHeight = 0; var parentInlineNode = getClosestParent(el, '.story-inlinecontent-placeholder'); var parentRHCNode = getClosestParent(el, '.story-rhccontent-placeholder'); if(parentInlineNode || parentRHCNode) { var classList = el.classList; if(parentInlineNode) { parentInlineNode.classList.add('story-inlinecontent-placeholder-ad'); var index = parseInt(parentInlineNode.hasAttribute('data-index') ? parentInlineNode.getAttribute('data-index') : '0', 10); if(!event.isEmpty) { classList.add('ad'); classList.add('mob-ad-50'); classList.add('ad-story-inline'); classList.add('ad-story-inline-notempty'); parentInlineNode.classList.add('story-inlinecontent-placeholder-ad-size-' + event.size.join('x')); parentInlineNode.setAttribute('data-slot', slot.getAdUnitPath()); var currentInlineSlot = storyInlineContent.filter(function(e) { return e.Index == index; }); if(currentInlineSlot.length) { minHeight = currentInlineSlot[0].MinHeight; if(currentInlineSlot[0].Repeat == false) { currentInlineSlot[0].Used = true; } } else { console.log('Slot with index [data-index="' + index + '"] was not found'); } parentInlineNode.classList.add('story-inlinecontent-placeholder-finished'); insertInlineSlot(d.querySelector('.story-inlinecontent-placeholder.story-inlinecontent-placeholder-init:not(.story-inlinecontent-processing)')); } else { classList.add('ad-story-inline-isempty'); var currentInlineSlot = storyInlineContent.filter(function(e) { return e.Index == index; }); if(currentInlineSlot.length) { minHeight = currentInlineSlot[0].MinHeight; currentInlineSlot[0].Used = true; } else { console.log('Slot with index [data-index="' + index + '"] was not found'); } if(parentInlineNode && parentInlineNode.hasAttribute('data-nobackfill')) { if(parentInlineNode.getAttribute('data-nobackfill') == '1') { updateInlinePlaceholderClasses(parentInlineNode, event.isEmpty, minHeight); if(!storyInlineContent.some(function(el) { return el.Used == false; })) { finalizeRemainingEmptyInlineSlotContainers(parentInlineNode.classList, true); } else { insertInlineSlot(d.querySelector('.story-inlinecontent-placeholder.story-inlinecontent-placeholder-init:not(.story-inlinecontent-processing)')); } initRHCHeightCalc(); return; } } // Move to next from the list if( storyInlineContent.some( function(e){ return e.Used == false; } ) ) { if(enhAdDebug) console.log('slotRender: parentInlineNode: Move to next from the list') var adRetryCssClass = 'ad-story-inline-retry'; var nextInlineSlotList = storyInlineContent.filter(function(e) { return e.Index > index && e.Used == false; }); if(!nextInlineSlotList.length) { // select repeatable ads nextInlineSlotList = storyInlineContent.filter(function(e) { return e.Used == false && e.Index > index && e.Repeat == true; }); if(!nextInlineSlotList.length) { // if no repeatable ads by indexed order then start from the beginning or just pick any existing nextInlineSlotList = storyInlineContent.filter(function(e) { return e.Used == false && e.Repeat == true; }); if(!nextInlineSlotList.length) { // no more ads to add d.body.classList.add('enhanced-advertising-inline-runoutofslots'); finalizeRemainingEmptyInlineSlotContainers(parentInlineNode.classList, true); updateInlinePlaceholderClasses(parentInlineNode, event.isEmpty, minHeight); initRHCHeightCalc(); return; } } } var mapInlineAdItem = nextInlineSlotList[0]; var refresh = EnhancedAdvertisingConfig.Refresh; googletag.destroySlots([slot]); if(mapInlineAdItem.Refresh) { refresh = mapInlineAdItem.Refresh; } if(mapInlineAdItem.Repeat) { parentInlineNode.classList.remove('story-inlinecontent-placeholder-repeat-false'); parentInlineNode.classList.add('story-inlinecontent-placeholder-repeat-true'); } else { parentInlineNode.classList.remove('story-inlinecontent-placeholder-repeat-true'); parentInlineNode.classList.add('story-inlinecontent-placeholder-repeat-false'); } var mapInlineAdItemSlot = googletag.defineSlot(mapInlineAdItem.AdUnit, isDesktopResolution ? mapInlineAdItem.AdUnitSizesInlineDesktop : mapInlineAdItem.AdUnitSizesInlineMobile, slotId); if(mapInlineAdItemSlot) { mapInlineAdItemSlot.defineSizeMapping(googletag.sizeMapping().build()).setTargeting('refresh', (refresh ? 'true' : 'false')).setTargeting('refreshdelayseconds', mapInlineAdItem.RefreshDelaySeconds || (isDesktopResolution ? EnhancedAdvertisingConfig.RefreshDelaySecondsDefaultDesktop : EnhancedAdvertisingConfig.RefreshDelaySecondsDefaultMobile)).setCollapseEmptyDiv(EnhancedAdvertisingConfig.CollapseEmptyDivs, false).addService(googletag.pubads()); } else { console.warn('Something wrong with inline ad slot \'' + slotId + '\', size(s) \'' + (isDesktopResolution ? mapInlineAdItem.AdUnitSizesInlineDesktop : mapInlineAdItem.AdUnitSizesInlineMobile).join('x') + '\', path \'' + mapInlineAdItem.AdUnit + '\''); } googletag.display(slotId); el.classList.add(adRetryCssClass); parentInlineNode.setAttribute('data-index', mapInlineAdItem.Index); if(mapInlineAdItem.ExtraHTML) { var extraHTMLEl = parentInlineNode.querySelector('.story-inlinecontent-placeholder-ad-extrahtml'); if(extraHTMLEl) { extraHTMLEl.innerHTML = mapInlineAdItem.ExtraHTML; } } else { var extraHTMLEl = parentInlineNode.querySelector('.story-inlinecontent-placeholder-ad-extrahtml'); if(extraHTMLEl) { extraHTMLEl.innerHTML = ''; } } } else { // no slots to add.. finalizeRemainingEmptyInlineSlotContainers(parentInlineNode.classList, true); } } } else if(parentRHCNode) { parentRHCNode.classList.add('story-rhccontent-placeholder-ad'); var index = parseInt(parentRHCNode.hasAttribute('data-index') ? parentRHCNode.getAttribute('data-index') : '0', 10); if(!event.isEmpty) { classList.add('ad-rhc'); classList.add('ad-story-rhc'); classList.add('ad-story-rhc-notempty'); parentRHCNode.classList.add('story-rhccontent-placeholder-ad-size-' + event.size.join('x')); parentRHCNode.setAttribute('data-slot', slot.getAdUnitPath()); var currentRHCSlot = storyRHCContent.filter(function(e) { return e.Index == index; }); if(currentRHCSlot.length) { minHeight = currentRHCSlot[0].MinHeight; if(currentRHCSlot[0].Repeat == false) { currentRHCSlot[0].Used = true; } if(currentRHCSlot[0].InsertIfNoRHCSpace) { currentRHCSlot[0].InsertIfNoRHCSpace = false; } } else { console.log('Slot with index [data-index="' + index + '"] was not found'); } parentRHCNode.classList.remove('story-rhccontent-placeholder-isempty'); parentRHCNode.classList.remove('story-rhccontent-placeholder-notempty'); parentRHCNode.classList.add((event.isEmpty ? 'story-rhccontent-placeholder-isempty' : 'story-rhccontent-placeholder-notempty')); parentRHCNode.classList.add('story-rhccontent-placeholder-ad-completed'); parentRHCNode.classList.add('story-rhccontent-placeholder-finished'); var canAddRHC = isStoryTextTallerThanRHC(); if( ( index > 0 && !d.body.classList.contains('enhanced-advertising-inline-completed') && parentRHCNode.classList.contains('story-rhccontent-placeholder-canbesticky') ) || ( canAddRHC.canAdd && parentRHCNode.classList.contains('story-rhccontent-placeholder-canbesticky') && canAddRHC.delta > EnhancedAdvertisingConfig.RHCMinHeightForStickyAd ) ){ parentRHCNode.classList.remove('story-rhccontent-placeholder-canbesticky'); parentRHCNode.classList.add('story-rhccontent-placeholder-sticky'); } } else { classList.add('ad-story-rhc-isempty'); var currentRHCSlot = storyRHCContent.filter(function(e) { return e.Index == index; }); if(currentRHCSlot.length) { currentRHCSlot[0].Used = true; } else { console.log('Slot with index [data-index="' + index + '"] was not found'); } if(parentRHCNode && parentRHCNode.hasAttribute('data-nobackfill')) { if(parentRHCNode.getAttribute('data-nobackfill') == '1') { updateRHCPlaceholderClasses(parentRHCNode, event.isEmpty); if(!storyRHCContent.some(function(el) { return el.Used == false; })) { d.body.classList.add('enhanced-advertising-rhc-runoutofslots'); finalizeRemainingEmptyRHCSlotContainers(parentRHCNode.classList, true); } initRHCHeightCalc(); return; } } // Move to next from the list if(enhAdDebug){ console.log('slotRender: parentRHCNode: storyRHCContent: index: ' + index); console.log(storyRHCContent); } if(storyRHCContent.some(function(e) { return e.Used == false; })) { var adRetryCssClass = 'ad-story-rhc-retry'; var nextRHCSlotList = storyRHCContent.filter(function(e) { if(enhAdDebug) console.log('%c Current index: ' + e.Index + ', slot data index: ' + index, 'color: #0C6') return e.Index > index && e.Used == false; }); if(enhAdDebug){ console.log('%c slotRender: parentRHCNode: Moved to next from the list', 'color: #06C'); console.log(nextRHCSlotList); } if(!nextRHCSlotList.length) { // select repeatable ads nextRHCSlotList = storyRHCContent.filter(function(e) { return e.Used == false && e.Index > index && e.Repeat == true; }); if(!nextRHCSlotList.length) { // if no repeatable ads by indexed order then start from the beginning or just pick any existing nextRHCSlotList = storyRHCContent.filter(function(e) { return e.Used == false && e.Repeat == true; }); if(!nextRHCSlotList.length) { // no more ads to add finalizeRemainingEmptyRHCSlotContainers(parentRHCNode.classList, false); //updateRHCPlaceholderClasses(parentRHCNode, event.isEmpty, minHeight); updateRHCPlaceholderClasses(parentRHCNode, event.isEmpty); initRHCHeightCalc(); return; } } } var mapRHCAdItem = nextRHCSlotList[0]; var refresh = EnhancedAdvertisingConfig.Refresh; googletag.destroySlots([slot]); if(mapRHCAdItem.Refresh) { refresh = mapRHCAdItem.Refresh; } if(mapRHCAdItem.Repeat) { parentRHCNode.classList.remove('story-rhccontent-placeholder-repeat-false'); parentRHCNode.classList.add('story-rhccontent-placeholder-repeat-true'); } else { parentRHCNode.classList.remove('story-rhccontent-placeholder-repeat-true'); parentRHCNode.classList.add('story-rhccontent-placeholder-repeat-false'); } if(mapRHCAdItem.Type == 'customcontent'){ //Custom content (RSCCS-540) if(enhAdDebug) console.log('Next RHC config item is custom content'); adjustRHCHeightAndInitialAds(); } else if(mapRHCAdItem.AdUnit){ //Google ad var mapInlineAdItemSlot = googletag.defineSlot(mapRHCAdItem.AdUnit, isDesktopResolution ? mapRHCAdItem.AdUnitSizesInlineDesktop : mapRHCAdItem.AdUnitSizesInlineMobile, slotId); if(mapInlineAdItemSlot) { mapInlineAdItemSlot.defineSizeMapping( googletag.sizeMapping().build() ).setTargeting( 'refresh', (refresh ? 'true' : 'false') ).setTargeting( 'refreshdelayseconds', mapRHCAdItem.RefreshDelaySeconds || (isDesktopResolution ? EnhancedAdvertisingConfig.RefreshDelaySecondsDefaultDesktop : EnhancedAdvertisingConfig.RefreshDelaySecondsDefaultMobile) ).setCollapseEmptyDiv( EnhancedAdvertisingConfig.CollapseEmptyDivs, false ).addService( googletag.pubads() ); } else { console.warn('SlotRender: Something wrong with RHC ad slot \'' + slotId + '\', size(s) \'' + (isDesktopResolution ? mapRHCAdItem.AdUnitSizesInlineDesktop : mapRHCAdItem.AdUnitSizesInlineMobile).join('x') + '\', path \'' + mapRHCAdItem.AdUnit + '\''); } googletag.display(slotId); } el.classList.add(adRetryCssClass); parentRHCNode.setAttribute('data-index', mapRHCAdItem.Index); if(mapRHCAdItem.ExtraHTML) { var extraHTMLEl = parentRHCNode.querySelector('.story-rhccontent-placeholder-ad-extrahtml'); if(extraHTMLEl) { extraHTMLEl.innerHTML = mapRHCAdItem.ExtraHTML; } } else { var extraHTMLEl = parentRHCNode.querySelector('.story-rhccontent-placeholder-ad-extrahtml'); if(extraHTMLEl) { extraHTMLEl.innerHTML = ''; } } } else { // no slots to add.. finalizeRemainingEmptyRHCSlotContainers(parentRHCNode.classList, false); } } } if(parentInlineNode) { updateInlinePlaceholderClasses(parentInlineNode, event.isEmpty, minHeight); } else { //updateRHCPlaceholderClasses(parentRHCNode, event.isEmpty, minHeight); updateRHCPlaceholderClasses(parentRHCNode, event.isEmpty); } } } initRHCHeightCalc(); } googletag.cmd = googletag.cmd || []; googletag.cmd.push(function() { googletag.pubads().addEventListener('slotRequested', function(event) { var slot = event.slot; var el = d.getElementById(slot.getSlotElementId()); if(el) { var parentInlineNode = getClosestParent(el, '.story-inlinecontent-placeholder'); var parentRHCNode = getClosestParent(el, '.story-rhccontent-placeholder'); if(parentInlineNode || parentRHCNode) { if(parentInlineNode) { parentInlineNode.classList.add('story-inlinecontent-placeholder-ad-init'); } else { parentRHCNode.classList.add('story-rhccontent-placeholder-ad-init'); } } } }); googletag.pubads().addEventListener('slotRenderEnded', function(event) { var sId = event.slot.getSlotElementId(); if( enhAdDebug && sId.includes('story-rhcad') || sId.includes('story-inlinead') ){ console.log(`%c Slot RENDER END (${sId})`, 'color: #FE2ACA'); console.log(event); //loadOrRender(sId, 'render', event); } slotRender(event); }); if(enhAdDebug){ //Track slot load events googletag.pubads().addEventListener('slotOnload', (evLoad) => { var sId = evLoad.slot.getSlotElementId(); if( sId.includes('story-rhcad') || sId.includes('story-inlinead') ){ console.log(`%c Slot LOAD (${ evLoad.slot.getSlotElementId() })`, 'color: #C00;'); console.log(event); //loadOrRender(sId, 'load'); } }); } googletag.pubads().addEventListener('slotVisibilityChanged', function(event) { var slot = event.slot; if(slot.getTargeting('refresh').indexOf('true') > -1 && event.inViewPercentage > 0) { var el = d.getElementById(slot.getSlotElementId()); var parentStoryInlineNode = getClosestParent(el, '.ad-story-inline'); var parentStoryRHCNode = getClosestParent(el, '.ad-story-rhc'); if(parentStoryInlineNode || parentStoryRHCNode) { if(parentStoryInlineNode) { var inlineEl = getClosestParent(el, '.story-inlinecontent-placeholder'); if(inlineEl) { if(inlineEl.hasAttribute('data-shouldrefresh')) { var shouldRefresh = inlineEl.getAttribute('data-shouldrefresh'); if(shouldRefresh && shouldRefresh == '1') { googletag.cmd.push(function() { googletag.pubads().refresh([slot], { changeCorrelator: false }); }); var classList = parentStoryInlineNode.classList; var cssClassName = 'ad-story-inline-refreshed-'; var cssClassCounter = 1; for(var i = 0, c = parentStoryInlineNode.className.split(' '), iL = c.length; i < iL; i++) { var v = c[i]; if(v.indexOf(cssClassName) != -1) { cssClassCounter = parseInt(v.split(cssClassName).join(''), 10) + 1; classList.remove(v); break; } } classList.add(cssClassName + cssClassCounter); classList.add('ad-story-inline-refreshed'); inlineEl.setAttribute('data-shouldrefresh', '0'); } } } } else { var rhcEl = getClosestParent(el, '.story-rhccontent-placeholder'); if(rhcEl) { if(rhcEl.hasAttribute('data-shouldrefresh')) { var shouldRefresh = rhcEl.getAttribute('data-shouldrefresh'); if(shouldRefresh && shouldRefresh == '1') { googletag.cmd.push(function() { googletag.pubads().refresh([slot], { changeCorrelator: false }); }); var classList = parentStoryRHCNode.classList; var cssClassName = 'ad-story-rhc-refreshed-'; var cssClassCounter = 1; for(var i = 0, c = parentStoryRHCNode.className.split(' '), iL = c.length; i < iL; i++) { var v = c[i]; if(v.indexOf(cssClassName) != -1) { cssClassCounter = parseInt(v.split(cssClassName).join(''), 10) + 1; classList.remove(v); break; } } classList.add(cssClassName + cssClassCounter); classList.add('ad-story-rhc-refreshed'); rhcEl.setAttribute('data-shouldrefresh', '0'); } } } } } } }); googletag.pubads().addEventListener('impressionViewable', function(event) { var slot = event.slot; if(slot.getTargeting('refresh').indexOf('true') > -1) { var refreshdelayseconds = slot.getTargeting('refreshdelayseconds').length ? parseInt(slot.getTargeting('refreshdelayseconds')[0], 10) : 0; if(refreshdelayseconds) { setTimeout(function() { var el = d.getElementById(slot.getSlotElementId()); var parentStoryInlineNode = getClosestParent(el, '.ad-story-inline'); var parentStoryRHCNode = getClosestParent(el, '.ad-story-rhc'); if(parentStoryInlineNode) { var inlineEl = getClosestParent(el, '.story-inlinecontent-placeholder'); if(inlineEl) { if(inlineEl.classList.contains('item-in-viewport')) { googletag.cmd.push(function() { googletag.pubads().refresh([slot], { changeCorrelator: false }); }); var classList = parentStoryInlineNode.classList; var cssClassName = 'ad-story-inline-refreshed-'; var cssClassCounter = 1; for(var i = 0, c = parentStoryInlineNode.className.split(' '), iL = c.length; i < iL; i++) { var v = c[i]; if(v.indexOf(cssClassName) != -1) { cssClassCounter = parseInt(v.split(cssClassName).join(''), 10) + 1; classList.remove(v); break; } } classList.add(cssClassName + cssClassCounter); inlineEl.setAttribute('data-shouldrefresh', '0'); } else { inlineEl.setAttribute('data-shouldrefresh', '1'); } } } else if(parentStoryRHCNode) { var rhcEl = getClosestParent(el, '.story-rhccontent-placeholder'); if(rhcEl) { if(rhcEl.classList.contains('item-in-viewport')) { googletag.cmd.push(function() { googletag.pubads().refresh([slot], { changeCorrelator: false }); }); var classList = parentStoryRHCNode.classList; var cssClassName = 'ad-story-rhc-refreshed-'; var cssClassCounter = 1; for(var i = 0, c = parentStoryRHCNode.className.split(' '), iL = c.length; i < iL; i++) { var v = c[i]; if(v.indexOf(cssClassName) != -1) { cssClassCounter = parseInt(v.split(cssClassName).join(''), 10) + 1; classList.remove(v); break; } } classList.add(cssClassName + cssClassCounter); rhcEl.setAttribute('data-shouldrefresh', '0'); } else { rhcEl.setAttribute('data-shouldrefresh', '1'); } } } }, refreshdelayseconds * 1000); } else { console.log('Ad refresh delay in seconds is incorrect (slot: ' + slot.getSlotElementId() + '): ', refreshdelayseconds); } } }); }); function isBoolean(n) { return !!n === n; } function isNumber(n) { return +n === n; } function isString(n) { return '' + n === n; } function isNumberPositive(n) { return +n === n && n > 0; } function isNumberPositiveOrZero(n) { return +n === n && n >= 0; } function isArrayOfArrays(a) { return a.every(function(x) { return Array.isArray(x); }); } function getAbsoluteHeight(element) { if(!element) return 0; var styles = w.getComputedStyle(element); var margin = parseFloat(styles['margin-top']) + parseFloat(styles['margin-bottom']); var minHeight = element.clientHeight; return Math.ceil(minHeight ? minHeight + margin : element.offsetHeight + margin); } function updateRHCContainerState() { var classList = d.body.classList; if(!d.querySelectorAll('#rhcreflow-extra .story-rhccontent-placeholder.story-rhccontent-placeholder-completed').length) { d.body.classList.add('enhanced-advertising-rhc-empty'); } else { d.body.classList.remove('enhanced-advertising-rhc-empty'); } } function insertRHCSlot(el) { if(el) { el.classList.add('story-rhccontent-placeholder-processing'); } if(el && storyRHCContent.some(function(e) { return e.Used == false; })) { var classList = el.classList; var placeholder = el.querySelector('[data-id]'); var tempFilteredRHCAds = storyRHCContent; if(placeholder) { var elemsIndexes = d.querySelectorAll('.story-rhccontent-placeholder.story-rhccontent-placeholder-completed[data-index]'); var slotIndex = elemsIndexes.length ? parseInt(elemsIndexes[elemsIndexes.length - 1].getAttribute('data-index'), 10) : -1; tempFilteredRHCAds = storyRHCContent.filter(function(e) { return slotIndex < e.Index && e.Used == false; }); if(!tempFilteredRHCAds.length) { tempFilteredRHCAds = storyRHCContent.filter(function(e) { return e.Used == false && slotIndex < e.Index && e.Repeat == true; }); } if(!tempFilteredRHCAds.length) { tempFilteredRHCAds = storyRHCContent.filter(function(e) { return e.Used == false && e.Repeat == true; }); } if(!tempFilteredRHCAds.length) { finalizeRemainingEmptyRHCSlotContainers(classList, false); return; } var mapRHCAdItem = tempFilteredRHCAds[0]; classList.remove('story-rhccontent-placeholder-init'); classList.remove('story-rhccontent-placeholder-processing'); classList.add('story-rhccontent-placeholder-completed'); if(mapRHCAdItem.CSSClass) { mapRHCAdItem.CSSClass.split(' ').forEach(function(elem) { if(elem) { classList.add(elem); } }); } if(mapRHCAdItem.Type == 'gamadvert') { if(placeholder) { var refresh = EnhancedAdvertisingConfig.Refresh; el.setAttribute('data-storycustomcontent', '0'); if(mapRHCAdItem.Sticky) { classList.add('story-rhccontent-placeholder-canbesticky'); placeholder.classList.add('sticky'); } if(mapRHCAdItem.NoBackfill) { el.setAttribute('data-nobackfill', '1'); } else { el.setAttribute('data-nobackfill', '0'); } if(mapRHCAdItem.Refresh) { refresh = mapRHCAdItem.Refresh; } var mapRHCAdItemSlot = googletag.defineSlot(mapRHCAdItem.AdUnit, mapRHCAdItem.AdUnitSizesRHC, 'story-rhcad-' + rhcAdCounter); if(mapRHCAdItemSlot) { mapRHCAdItemSlot.defineSizeMapping(googletag.sizeMapping().build()).setTargeting('refresh', (refresh ? 'true' : 'false')).setTargeting('refreshdelayseconds', mapRHCAdItem.RefreshDelaySeconds || (isDesktopResolution ? EnhancedAdvertisingConfig.RefreshDelaySecondsDefaultDesktop : EnhancedAdvertisingConfig.RefreshDelaySecondsDefaultMobile)).setCollapseEmptyDiv(EnhancedAdvertisingConfig.CollapseEmptyDivs, false).addService(googletag.pubads()); } else { console.warn('Something wrong with rhc ad slot \'' + 'story-rhcad-' + rhcAdCounter + '\', size(s) \'' + mapRHCAdItem.AdUnitSizesRHC.join('x') + '\', path \'' + mapRHCAdItem.AdUnit + '\''); } if(refresh) { el.setAttribute('data-shouldrefresh', '0'); classList.add('story-rhccontent-placeholder-refresh-true'); } else { classList.add('story-rhccontent-placeholder-refresh-false'); } classList.add('story-rhccontent-placeholder-ad'); placeholder.id = 'story-rhcad-' + rhcAdCounter; placeholder.outerHTML = '<div class="story-rhccontent-placeholder-ad-extrahtml">' + mapRHCAdItem.ExtraHTML + '</div>' + placeholder.outerHTML; el.setAttribute('data-slot', mapRHCAdItem.AdUnit); googletag.display('story-rhcad-' + rhcAdCounter); $(w).trigger("wvcfe:storyrhcaditeminit", [$(el), $(placeholder), mapRHCAdItem, rhcAdCounter, rhcCounter, false, 'rhc', mapRHCAdItem.Type]); if(mapRHCAdItem.CustomEventName) { $(w).trigger(mapRHCAdItem.CustomEventName, [el, placeholder, mapRHCAdItem, rhcAdCounter, rhcCounter, false, 'rhc', mapRHCAdItem.Type]); } if(mapRHCAdItem.Javascript) { if(typeof mapRHCAdItem.Javascript === 'function') { mapRHCAdItem.Javascript.call(this, el, placeholder, mapRHCAdItem, rhcAdCounter, rhcCounter, false, 'rhc', mapRHCAdItem.Type); } } rhcAdCounter++; } } else if(mapRHCAdItem.Type == 'customcontent') { el.setAttribute('data-storycustomcontent', '1'); classList.add('story-rhccontent-placeholder-customcontent'); if(placeholder) { placeholder.innerHTML = mapRHCAdItem.HTML; classList.add('story-rhccontent-placeholder-notempty'); $(w).trigger("wvcfe:storyrhcitemajaxinit", [$(el), $(placeholder), mapRHCAdItem, rhcCounter, false, 'rhc', mapRHCAdItem.Type]); if(mapRHCAdItem.CustomEventName) { $(w).trigger(mapRHCAdItem.CustomEventName, [$(el), $(placeholder), mapRHCAdItem, rhcCounter, false, 'rhc', mapRHCAdItem.Type]); } if(mapRHCAdItem.Javascript) { if(typeof mapRHCAdItem.Javascript === 'function') { mapRHCAdItem.Javascript.call(this, el, placeholder, mapRHCAdItem, rhcCounter, false, 'rhc', mapRHCAdItem.Type); } } el.classList.add('story-rhccontent-placeholder-finished'); } } el.setAttribute('data-index', mapRHCAdItem.Index); rhcCounter++; } else { console.log('Missing placeholder: [data-id="story-rhc-item-' + rhcCounter + '"]'); } } else if(el) { // All slots are used, mark current slot placeholder and the rest ones as completed and used var classList = el.classList; finalizeRemainingEmptyRHCSlotContainers(classList, false); } else { console.log('Missing RHC element'); } } function insertInlineSlot(el) { if(el) { el.classList.add('story-inlinecontent-placeholder-processing'); } if(el && storyInlineContent.some(function(e) { return e.Used == false; })) { var classList = el.classList; var placeholder = el.querySelector('[data-id]'); var tempFilteredInlineAds = storyInlineContent; if(placeholder) { var elemsIndexes = d.querySelectorAll('.story-inlinecontent-placeholder.story-inlinecontent-placeholder-completed[data-index]'); var slotIndex = elemsIndexes.length ? parseInt(elemsIndexes[elemsIndexes.length - 1].getAttribute('data-index'), 10) : -1; tempFilteredInlineAds = storyInlineContent.filter(function(e){ return slotIndex < e.Index && e.Used == false; }); if(!tempFilteredInlineAds.length) { tempFilteredInlineAds = storyInlineContent.filter(function(e) { return e.Used == false && slotIndex < e.Index && e.Repeat == true; }); if(!tempFilteredInlineAds.length) { // start from the first repeatable ad index tempFilteredInlineAds = storyInlineContent.filter(function(e) { return e.Used == false && e.Repeat == true; }); if(!tempFilteredInlineAds.length) { finalizeRemainingEmptyInlineSlotContainers(classList, true); return; } } } var mapInlineAdItem = tempFilteredInlineAds[0]; classList.remove('story-inlinecontent-placeholder-init'); classList.remove('story-inlinecontent-placeholder-processing'); classList.add('story-inlinecontent-placeholder-completed'); if(mapInlineAdItem.CSSClass) { mapInlineAdItem.CSSClass.split(' ').forEach(function(elem) { if(elem) { classList.add(elem); } }); } if(mapInlineAdItem.Type == 'gamadvert') { var refresh = EnhancedAdvertisingConfig.Refresh; el.setAttribute('data-storycustomcontent', '0'); el.classList.add('story-inlinecontent-placeholder-ad'); if(mapInlineAdItem.Sticky) { classList.add('story-inlinecontent-placeholder-sticky'); placeholder.classList.add('sticky'); } if(mapInlineAdItem.NoBackfill) { el.setAttribute('data-nobackfill', '1'); } else { el.setAttribute('data-nobackfill', '0'); } if(mapInlineAdItem.Repeat) { classList.add('story-inlinecontent-placeholder-repeat-true'); } else { classList.add('story-inlinecontent-placeholder-repeat-false'); } if(mapInlineAdItem.Refresh) { refresh = mapInlineAdItem.Refresh; } var mapInlineAdItemSlot = googletag.defineSlot(mapInlineAdItem.AdUnit, isDesktopResolution ? mapInlineAdItem.AdUnitSizesInlineDesktop : mapInlineAdItem.AdUnitSizesInlineMobile, 'story-inlinead-' + inlineAdCounter); if(mapInlineAdItemSlot) { mapInlineAdItemSlot.defineSizeMapping(googletag.sizeMapping().build()).setTargeting('refresh', (refresh ? 'true' : 'false')).setTargeting('refreshdelayseconds', mapInlineAdItem.RefreshDelaySeconds || (isDesktopResolution ? EnhancedAdvertisingConfig.RefreshDelaySecondsDefaultDesktop : EnhancedAdvertisingConfig.RefreshDelaySecondsDefaultMobile)).setCollapseEmptyDiv(EnhancedAdvertisingConfig.CollapseEmptyDivs, false).addService(googletag.pubads()); } else { console.warn('Something wrong with inline ad slot \'' + 'story-inlinead-' + inlineAdCounter + '\', size(s) \'' + (isDesktopResolution ? mapInlineAdItem.AdUnitSizesInlineDesktop : mapInlineAdItem.AdUnitSizesInlineMobile).join('x') + '\', path \'' + mapInlineAdItem.AdUnit + '\''); } if(refresh) { el.setAttribute('data-shouldrefresh', '0'); classList.add('story-inlinecontent-placeholder-refresh-true'); } else { classList.add('story-inlinecontent-placeholder-refresh-false'); } placeholder.id = 'story-inlinead-' + inlineAdCounter; placeholder.outerHTML = '<div class="story-inlinecontent-placeholder-ad-extrahtml">' + mapInlineAdItem.ExtraHTML + '</div>' + placeholder.outerHTML; el.setAttribute('data-slot', mapInlineAdItem.AdUnit); googletag.display('story-inlinead-' + inlineAdCounter); $(w).trigger("wvcfe:storyinlineaditeminit", [$(el), $(placeholder), mapInlineAdItem, inlineAdCounter, inlineCounter, false, 'inline', mapInlineAdItem.Type]); if(mapInlineAdItem.CustomEventName) { $(w).trigger(mapInlineAdItem.CustomEventName, [el, placeholder, mapInlineAdItem, inlineAdCounter, inlineCounter, false, 'inline', mapInlineAdItem.Type]); } if(mapInlineAdItem.Javascript) { if(typeof mapInlineAdItem.Javascript === 'function') { mapInlineAdItem.Javascript.call(this, el, placeholder, mapInlineAdItem, inlineAdCounter, inlineCounter, false, 'inline', mapInlineAdItem.Type); } } inlineAdCounter++; } else if(mapInlineAdItem.Type == 'customcontent') { el.setAttribute('data-storycustomcontent', '1'); el.classList.add('story-inlinecontent-placeholder-customcontent'); placeholder.innerHTML = mapInlineAdItem.HTML; $(w).trigger("wvcfe:storyinlineitemajaxinit", [$(el), $(placeholder), mapInlineAdItem, inlineCounter, false, 'inline', mapInlineAdItem.Type]); if(mapInlineAdItem.CustomEventName) { $(w).trigger(mapInlineAdItem.CustomEventName, [$(el), $(placeholder), mapInlineAdItem, inlineCounter, false, 'inline', mapInlineAdItem.Type]); } if(mapInlineAdItem.Javascript) { if(typeof mapInlineAdItem.Javascript === 'function') { mapInlineAdItem.Javascript.call(this, el, placeholder, mapInlineAdItem, inlineCounter, false, 'inline', mapInlineAdItem.Type.toLowerCase()); } } el.classList.add('story-inlinecontent-placeholder-finished'); var inlineCustomEvent = { dataId: (mapInlineAdItem.Index+1), slot: { getSlotElementId: function(){ return 'custom-inline'; }, getAdUnitPath: function(){return 'custom-inline'} }, isEmpty: false, size:[0,0] }; el.setAttribute('data-index', mapInlineAdItem.Index); slotRender(inlineCustomEvent); //$(w).trigger('abacus:inlinecontentrender', inlineCustomEvent); } el.setAttribute('data-index', mapInlineAdItem.Index); //el.setAttribute('data-index', inlineCounter); inlineCounter++; } else { console.log('Missing placeholder: [data-id="story-inline-item-' + inlineCounter + '"]'); } } else if(el) { // All slots are used, mark current slot placeholder and the rest ones as completed and used var classList = el.classList; finalizeRemainingEmptyInlineSlotContainers(classList, true); } else { console.log('Missing inline element'); } } function finalizeRemainingEmptyRHCSlotContainers(classList, processremaining) { classList.remove('story-rhccontent-placeholder-init'); classList.remove('story-rhccontent-placeholder-processing'); classList.add('story-rhccontent-placeholder-completed'); classList.add('story-rhccontent-placeholder-isempty'); classList.add('story-rhccontent-placeholder-runoutofslots'); classList.add('story-rhccontent-placeholder-finished'); if(processremaining) { for(var i = 0, elems = d.querySelectorAll('.story-rhccontent-placeholder.story-rhccontent-placeholder-init:not(.story-rhccontent-placeholder-processing)'), iL = elems.length; i < iL; i++) { var e = elems[i]; if(e) { var c = e.classList; c.remove('story-rhccontent-placeholder-init'); c.add('story-rhccontent-placeholder-completed'); c.add('story-rhccontent-placeholder-isempty'); c.add('story-rhccontent-placeholder-runoutofslots'); c.add('story-rhccontent-placeholder-finished'); } } } } function finalizeRemainingEmptyInlineSlotContainers(classList, processremaining) { classList.remove('story-inlinecontent-placeholder-init'); classList.remove('story-inlinecontent-placeholder-processing'); classList.add('story-inlinecontent-placeholder-completed'); classList.add('story-inlinecontent-placeholder-isempty'); classList.add('story-inlinecontent-placeholder-runoutofslots'); classList.add('story-inlinecontent-placeholder-finished'); if(processremaining) { for(var i = 0, elems = d.querySelectorAll('.story-inlinecontent-placeholder.story-inlinecontent-placeholder-init:not(.story-inlinecontent-placeholder-processing)'), iL = elems.length; i < iL; i++) { var e = elems[i]; if(e) { var c = e.classList; c.remove('story-inlinecontent-placeholder-init'); c.add('story-inlinecontent-placeholder-completed'); c.add('story-inlinecontent-placeholder-isempty'); c.add('story-inlinecontent-placeholder-runoutofslots'); c.add('story-inlinecontent-placeholder-finished'); } } } } function updateInlinePlaceholderClasses(node, status, minHeight) { node.classList.remove('story-inlinecontent-placeholder-isempty'); node.classList.remove('story-inlinecontent-placeholder-notempty'); node.classList.add((status ? 'story-inlinecontent-placeholder-isempty' : 'story-inlinecontent-placeholder-notempty')); node.classList.add('story-inlinecontent-placeholder-ad-completed'); if(!status) { var computedMinHeightValue = w.getComputedStyle(node).minHeight || 0; var computedMinHeight = parseInt(computedMinHeightValue, 10); if(minHeight > computedMinHeight) { node.style.minHeight = minHeight + 'px'; } } } function updateRHCPlaceholderClasses(node, status) { node.classList.remove('story-rhccontent-placeholder-ad-init'); node.classList.remove('story-rhccontent-placeholder-isempty'); node.classList.remove('story-rhccontent-placeholder-notempty'); node.classList.add((status ? 'story-rhccontent-placeholder-isempty' : 'story-rhccontent-placeholder-notempty')); node.classList.add('story-rhccontent-placeholder-ad-completed'); } function initRHCHeightCalc() { updateRHCFirstandLastItemStyles(); // readjust height if no in progress/loading ads as the height might change on storytext or RHC if(!d.querySelectorAll('#rhcreflow-extra .story-rhccontent-placeholder.story-rhccontent-placeholder-completed.story-rhccontent-placeholder-ad-init').length) { readjusRHCHeight(); } else { setTimeout(function() { initRHCHeightCalc(); }, 0); } } function isInViewport(element) { var rect = element.getBoundingClientRect(); var height = w.innerHeight || d.documentElement.clientHeight; var width = w.innerWidth || d.documentElement.clientWidth; return ( rect.right >= 0 && rect.bottom >= 0 && rect.left <= width && rect.top <= height ); } function processElementsInViewport() { var adsInlinePlaceholders = d.querySelectorAll('.storytext .story-inlinecontent-placeholder'); //PWVD-893 : change from rhccontent var adsRHCPlaceholders = d.querySelectorAll('#rhcreflow-extra .story-rhccontent-placeholder'); if(adsInlinePlaceholders || adsRHCPlaceholders) { if(adsInlinePlaceholders) { adsInlinePlaceholders.forEach(function(el) { var classList = el.classList; if(!isInViewport(el)) { classList.remove('story-inlinecontent-placeholder-isinviewport'); classList.add('story-inlinecontent-placeholder-isnotinviewport'); } else { classList.remove('story-inlinecontent-placeholder-isnotinviewport'); classList.add('story-inlinecontent-placeholder-isinviewport'); } }); } else { adsRHCPlaceholders.forEach(function(el) { var classList = el.classList; if(!isInViewport(el)) { classList.remove('story-rhccontent-placeholder-isinviewport'); classList.add('story-rhccontent-placeholder-isnotinviewport'); } else { classList.remove('story-rhccontent-placeholder-isnotinviewport'); classList.add('story-rhccontent-placeholder-isinviewport'); } }); } } } function adjustRHCHeightAndInitialAds() { var output = []; var googletag = w.googletag || {}; var rhcreflowExtra = d.querySelector('#rhcreflow-extra'); if(rhcreflowExtra) { rhcreflowExtra.innerHTML = ''; minRHCSlotsToFitIn = (minRHCSlots > 0 ? minRHCSlots : 2); maxRHCSlotsToFitIn = (maxRHCSlots > 0 ? maxRHCSlots : 0); for(var i = 0, iL = Math.max(storyRHCContent.length, maxRHCSlotsToFitIn); i < iL; i++) { rhcCounter = i + 1; output.push("<div class=\"story-rhccontent-placeholder story-rhccontent-placeholder-init item-notin-viewport\" data-storyrhccontainer=\"" + rhcCounter + "\"><div class=\"story-rhccontent-placeholder-inner\" data-id=\"story-rhc-item-" + rhcCounter + "\" data-storyrhcitem=\"" + rhcCounter + "\"></div></div>"); if(rhcCounter >= maxRHCSlotsToFitIn) break; } d.querySelector('#rhcreflow-extra').innerHTML = output.join(''); if('IntersectionObserver' in w && 'IntersectionObserverEntry' in w && 'intersectionRatio' in w.IntersectionObserverEntry.prototype) { d.querySelectorAll('.story-rhccontent-placeholder.story-rhccontent-placeholder-init').forEach(function(el) { if(el) { observer = new IntersectionObserver(function(entries) { return observerCallback(entries); }, { root: null, rootMargin: "50px 0px 50px 0px", threshold: [0, 0.01, 0.99, 1] }); observer.observe(el); } }); var observerCallback = function(entries) { return entries.forEach(function(entry, i) { if(entry.isIntersecting) { entry.target.classList.remove('item-notin-viewport'); entry.target.classList.add('item-in-viewport'); } else { entry.target.classList.remove('item-in-viewport'); entry.target.classList.add('item-notin-viewport'); } }); } } googletag.cmd = googletag.cmd || []; googletag.cmd.push(function() { var rhcEl = d.querySelector('.story-rhccontent-placeholder.story-rhccontent-placeholder-init:not(.story-rhccontent-placeholder-completed):not(.story-rhccontent-placeholder-processing)'); var hasAnyRHCLoadedBefore = d.querySelectorAll('.story-rhccontent-placeholder.story-rhccontent-placeholder-completed'); if(rhcEl && !hasAnyRHCLoadedBefore.length) { insertRHCSlot(rhcEl); d.body.classList.add('enhanced-advertising-rhc-init'); } }); updateRHCContainerState(); } } function isStoryTextTallerThanRHC() { var calcHeight = 0; if(w.matchMedia("screen and (min-width: 1023px)").matches && !d.body.classList.contains('story-full-layout')) { var h = 0, colmain = d.getElementById('colmain').clientHeight; d.querySelectorAll('#rightcolumn_sleeve > *:not(#rhcreflow-extra)').forEach(function(item) { h = getAbsoluteHeight(item); item.setAttribute('data-height', h); calcHeight += h; }); d.querySelectorAll('#rhcreflow-extra > *').forEach(function(item) { h = getAbsoluteHeight(item); item.setAttribute('data-height', h); calcHeight += h; }); return { "canAdd": colmain > calcHeight, "delta": colmain - calcHeight }; } else { return { "canAdd": false, "delta": 0 }; } } function canAddRHCItem() { // check whether inline and 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class="restrictedcontent"> <div id="content"> <div id="content_sleeve"> <div class="contentWrapper"> <div class="storyContentWrapper"> <div class="pageOptions"> <ul>   <li> <a href="https://web.archive.org/web/20240118193950/https://www.facebook.com/sharer/sharer.php?u=https%3a%2f%2fwww.flightglobal.com%2fairlines%2funited-airlines-customer-chief-on-day-of-travel-power-of-the-airline-app%2f155625.article&e=United+Airlines%e2%80%99+customer+chief+on+%e2%80%98day+of+travel%e2%80%99+power+of+the+airline+app" class="facebook" title="Share this on Facebook" target="_blank"></a> </li>  <li> <a href="https://web.archive.org/web/20240118193950/https://twitter.com/intent/tweet?text=United+Airlines%e2%80%99+customer+chief+on+%e2%80%98day+of+travel%e2%80%99+power+of+the+airline+app&url=https%3a%2f%2fwww.flightglobal.com%2fairlines%2funited-airlines-customer-chief-on-day-of-travel-power-of-the-airline-app%2f155625.article" class="twitter" title="Share this on Twitter" target="_blank"></a> </li>  <li> <a href="https://web.archive.org/web/20240118193950/https://www.linkedin.com/cws/share?url=https%3a%2f%2fwww.flightglobal.com%2fairlines%2funited-airlines-customer-chief-on-day-of-travel-power-of-the-airline-app%2f155625.article" class="linkedin" title="Share this on Linked in" target="_blank"></a> </li> <li><a href="https://web.archive.org/web/20240118193950/mailto:/?subject=United Airlines%E2%80%99 customer chief on %E2%80%98day of travel%E2%80%99 power of the airline app&body=https://www.flightglobal.com/airlines/united-airlines-customer-chief-on-day-of-travel-power-of-the-airline-app/155625.article" class="email" title="Email this article"></a></li> </ul> <ul class="pageOptions_right"> <li class=" last" aria-live="polite" data-cache-bust="true" data-ajax-load-content="" data-url="/155625/bookmark"> </li> </ul> </div> <div class="articleWrapper"> <div class="articleContent"> <div class="storytext"><p>While <a href="https://web.archive.org/web/20240118193950/https://www.flightglobal.com/united-airlines/15790.subject" rel="intextlink_0">United Airlines</a>' customers are able to engage across a range of platforms and timeframes, for the carrier's chief customer officer Linda Jojo many of the advances with airline apps centre around their ability to support ‘day of travel’ functionality.</p> <p>Airline apps have become an increasingly prominent tool in helping passengers through airports, a development further accelerated by greater deployment of self-service functionality through the pandemic. </p> <div class="inline_image image_size_full" data-attachment="97923" data-sequence="1"> <p class="picture"><img alt="United Airlines Linda Jojo" src="https://web.archive.org/web/20240118193950im_/https://d3lcr32v2pp4l1.cloudfront.net/Pictures/480xany/9/2/3/97923_unitedairlineslindajojo_793813.jpg" sizes="(max-width: 1023px) 100vw, 780px" srcset="https://web.archive.org/web/20240118193950im_/https://d3lcr32v2pp4l1.cloudfront.net/Pictures/480xany/9/2/3/97923_unitedairlineslindajojo_793813.jpg 480w, https://web.archive.org/web/20240118193950im_/https://d3lcr32v2pp4l1.cloudfront.net/Pictures/600xany/9/2/3/97923_unitedairlineslindajojo_793813.jpg 600w, https://web.archive.org/web/20240118193950im_/https://d3lcr32v2pp4l1.cloudfront.net/Pictures/780xany/9/2/3/97923_unitedairlineslindajojo_793813.jpg 780w" loading="eager" class="lazyloaded" width="3028" height="1703"></p> <div class="inline_meta"><p class="inline_source"><cite>Source: United Airlines</cite></p><p class="inline_caption">Linda Jojo, chief customer officer, United Airlines</p></div></div> <p>However, while app functionality is most evident in supporting day-of-travel functions like check-in, Jojo notes that for airlines it must address point of sale as well.</p> <p>"Airlines are one of those unique places where you have to do both,” Jojo told FlightGlobal during an interview at the World Aviation Festival in Lisbon in late September. </p> <p>"When we first built the website, it was really about searching for and buying a ticket. And when we first built the app, it was about checking into your flight and day of travel.</p> <p>"What we have realised is those lines are blurring, and we really want customers to be able to do everything, everywhere," she says. "[So] we are really thinking about how the customer can do everything in the end, from researching and booking their flight, through getting ready for their trip, checking in. But the real power comes on day of travel."</p> <p>On the latter, Jojo says the airline has been working to ensure the app mirrors what a passenger sees while navigating their way through the airport. "So we use the same icons and colours on the signs at the airport as we do on the phone," she says.</p> <p>Many airlines have found apps a particularly powerful tool for resolving issues for passegners when travel plans are disrupted, without requiring staff intervention. United in June rolled out a self-service tool within its app to automatically provide rebooking options, bag tracking information, as well as meal and hotel vouchers where necessary.</p> <p>"We are not all the way there yet, but it’s way over 85-90% of the things you can do in the app of all that you can do. So we are constantly looking at why people call our contact centre and say ‘why can’t they do that in the app’.”</p> <p>She notes that a natural advantage of the app over call centres is that the basic information is already there. “So we can personalise it a lot more, instead of a customer service agent asking 'what’s your name, where are you going?' On your app we already know,” she says.</p> <h3>PERSONALISING THE TRAVEL EXPERIENCE</h3> <p>"Technology allows you to do that, because once you log in to your app on the phone, we now know how you have interacted with us in the past, how much you use the app. So the more that happens, the more we know what your expectations are.”</p> <div class="inline_image image_size_full" data-attachment="98073" data-sequence="2"> <p class="picture"><img alt="United Airlines App Feature - iPhone" src="https://web.archive.org/web/20240118193950im_/https://d3lcr32v2pp4l1.cloudfront.net/Pictures/480xany/0/7/3/98073_unitedairlinesappfeatureiphone_641112.jpg" sizes="(max-width: 1023px) 100vw, 780px" srcset="https://web.archive.org/web/20240118193950im_/https://d3lcr32v2pp4l1.cloudfront.net/Pictures/480xany/0/7/3/98073_unitedairlinesappfeatureiphone_641112.jpg 480w, https://web.archive.org/web/20240118193950im_/https://d3lcr32v2pp4l1.cloudfront.net/Pictures/600xany/0/7/3/98073_unitedairlinesappfeatureiphone_641112.jpg 600w, https://web.archive.org/web/20240118193950im_/https://d3lcr32v2pp4l1.cloudfront.net/Pictures/780xany/0/7/3/98073_unitedairlinesappfeatureiphone_641112.jpg 780w" loading="lazy" class="lazyloaded" width="4049" height="2700"></p> <div class="inline_meta"><p class="inline_source"><cite>Source: United Airlines</cite></p><p class="inline_caption">United this summer rolled out a new rebooking, bag tracking and voucher availability functionality to its app to help passengers to resolve themselves disrupted travel plans </p></div></div> <p>That personalisation is key given the different preferences and interactions of passengers.</p> <p>"You don’t want to think of our customers or society as one homogeneous group,” Jojo says. ”There are some customers that are maybe still concerned about privacy with their personal data… and really don’t want to give us any more than they are required.</p> <p>"But there are other customers, who tend to be a different generation to that group, that expect that we know everything about you and expect that we are looking at how you travelled with us last time and want you to make it a better experience as a result.”</p> <p>Meeting customer expectations across multiple smartphone platforms provides a further challenges for airlines. Jojo cites the example of Apple’s Live Activities functionality, which is embedded in the iPhone’s operating system and provides travel information – such as gate or boarding time details – within 3h or travel.</p> <blockquote> <p>We really want customers to be able to do everything, everywhere</p> </blockquote> <p>"It’s really simple, you don’t have to open the app or unlock your phone. And the customer response has been incredible,” says Jojo. ”This started as something we heard Apple was developing, and it's now hugely successful.</p> <p>"But for customers with Android phones, they want it. So we are trying to figure out how we can build this idea into our app that works with Android phones so that all our customers can enjoy it and that’s kind of how we evolve. Were customers asking for this? No. But once you’ve had it, how did we not have this forever.”</p> <p>A further challenge comes from customers that are not regular or exclusive United customers. "That’s one of the biggest things that we want to do, is how do we get all of our customers understanding what they can do in the app on the day of the travel, because there is so much more [they can do]," she says.</p></div><div id="storytext-end" class="storytext-end"></div> </div> </div> <div class="htmlContent"> </div> </div> <div class="topics"><div class="sleeve"><span class="topicsLabel"></span><h2>Topics</h2><ul class="topicsList"><li><a href="/web/20240118193950/https://www.flightglobal.com/airlines/239105.subject">Airlines</a></li><li><a href="/web/20240118193950/https://www.flightglobal.com/north-america/163146.subject">North America</a></li><li><a href="/web/20240118193950/https://www.flightglobal.com/strategy/12165.subject">Strategy</a></li><li><a href="/web/20240118193950/https://www.flightglobal.com/united-airlines/15790.subject">United Airlines</a></li></ul></div></div> <div class="pageOptions"> <ul>   <li> <a 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United Airlines’ customer chief on ‘day of travel’ power of the airline app | Interview | Flight Global