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class="ci-module-wrapper py-5 bg-gray-200 " > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Tus ventajas: </h2> </div> </div> <div class="row justify-content-center "> <div class="col col-sm-12 col-md-10 col-lg-10 col-xl-8"> <div class="d-sm-block d-md-flex flex-wrap justify-content-between col-sm-12 col-lg-12"> <div class="py-md-0 p-4 text-center p-sm-0 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="text-center img-fluide p-2 "> <div class="overflow-hidden ci-icon-svg ci-svg-paragraph-block color-blue mb-2"> <div class="" > <div class="ci-image-wrapper ci-image-wrapper-svg ci-icon-size-xxl"> <?xml version="1.0" encoding="UTF-8"?> <svg id="Icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 1000"> <defs> <style> .cls-1 { fill: #0069b4; } </style> </defs> <path class="cls-1" d="M500,262.78c55.07,0,106.26,13.77,153.56,41.3,46.6,26.83,83.31,63.54,110.14,110.14,27.53,47.3,41.3,98.49,41.3,153.56s-13.77,106.26-41.3,153.56c-2.82,4.94-6.88,8.83-12.18,11.65-5.3,2.82-10.77,4.24-16.41,4.24H265.95c-6.35,0-12.18-1.41-17.47-4.24-5.3-2.82-9.35-6.71-12.18-11.65-27.53-47.3-41.3-98.49-41.3-153.56s13.77-106.26,41.3-153.56c26.83-46.6,63.54-83.31,110.14-110.14,47.3-27.53,98.49-41.3,153.56-41.3Zm235.1,440.56c24-41.66,36.01-86.84,36.01-135.56s-12.18-93.9-36.54-135.56c-24.36-41.66-57.36-74.66-99.02-99.02-41.66-24.36-86.84-36.54-135.56-36.54s-93.9,12.18-135.56,36.54c-41.66,24.36-74.66,57.36-99.02,99.02-24.36,41.66-36.54,86.84-36.54,135.56s12.36,94.25,37.07,136.61l469.15-1.06Z"/> <path class="cls-1" d="M282.22,559.94c-7.11-151.47,146.12-256.84,287.03-205.19,85.2,29.84,146.24,114.71,149.11,205.2h-72.4c1.32-21.26-1.5-42.88-8.58-63.42-21.51-64.51-84.88-111.24-153.14-114.35-101.5-6.49-189.52,76.51-193.81,177.77h-8.21Z"/> <path class="cls-1" d="M722.9,598.02c.02-4.64-1.66-8.66-5.05-12.06-3.39-3.4-7.58-5.14-12.57-5.22l-140.67,1.2c-2.99-12.63-9.49-23.49-19.48-32.59-9.99-9.1-21.61-14.7-34.86-16.81-18.82-3-35.71,.93-50.67,11.77-14.95,10.85-23.93,25.68-26.92,44.51-3,18.83,.93,35.71,11.77,50.67,10.85,14.95,25.33,23.87,43.46,26.76,18.13,2.89,34.41-.6,48.85-10.45,14.44-9.86,23.69-23.04,27.74-39.55l141.72-1.03c4.29-.03,8.14-1.74,11.54-5.13,3.4-3.39,5.11-7.41,5.14-12.05Zm-203.5,28.73c-7.68,5.57-16.05,7.63-25.11,6.19-9.06-1.44-16.38-6-21.95-13.68-5.57-7.68-7.63-16.05-6.19-25.11s6-16.38,13.68-21.95c7.68-5.57,16.05-7.63,25.11-6.19,9.06,1.44,16.38,6,21.95,13.68,5.57,7.68,7.63,16.05,6.19,25.11-1.44,9.06-6,16.38-13.68,21.95Z"/> </svg> </div> </div> </div> </div> <div> <div class="h4 wordbreak py-1"> Rápido </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default py-1"> <ul class="rte--list"><li>Fácil y cómoda contratación online</li><li>Solución rápida y diplomática en la gestión de cobros pendientes</li></ul> </div> </div> </div><div class="py-md-0 p-4 text-center p-sm-0 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="text-center img-fluide p-2 "> <div class="overflow-hidden ci-icon-svg ci-svg-paragraph-block color-blue mb-2"> <div class="" > <div class="ci-image-wrapper ci-image-wrapper-svg ci-icon-size-xxl"> <?xml version="1.0" encoding="UTF-8"?> <svg id="Icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 1000"> <defs> <style> .cls-1 { fill: #0069b4; } </style> </defs> <path class="cls-1" d="M805,336.19c0,330.65-242.46,489.14-306.14,489.14S195,664.44,195,336.19c0-23.51,14.91-45.8,37.62-55.15l244-101.69c7.49-3.18,15.62-4.69,23.51-4.69s15.89,1.51,23.38,4.69l244,101.67c22.61,9.37,37.49,31.66,37.49,55.18Zm-53.22-17.61l-244-101.67c-2.49-1.09-5.14-1.62-7.78-1.62s-5.43,.56-7.94,1.62l-244,101.67c-7.47,3.18-12.39,10.48-12.39,18.74,0,284.93,210.06,446.19,264.47,447.33,52.87,0,264.07-160.63,264.07-446.96,0-3.18-.77-14.22-12.42-19.12Zm-180.62,120.41c0,32.14-21.6,59.09-50.83,67.86v94.81c0,11.23-9.11,20.33-20.33,20.33s-20.33-9.11-20.33-20.33v-94.81c-29.28-8.82-50.83-35.74-50.83-67.86,0-39.24,31.93-71.17,71.17-71.17s71.17,31.9,71.17,71.17Zm-40.67,0c0-16.81-13.71-30.5-30.5-30.5s-30.5,13.69-30.5,30.5,13.69,30.5,30.5,30.5,30.5-13.69,30.5-30.5Z"/> </svg> </div> </div> </div> </div> <div> <div class="h4 wordbreak py-1"> Seguro </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default py-1"> <ul class="rte--list"><li>Asistencia competente en el cobro de facturas pendientes</li><li>Asesoramiento en 27 idiomas europeos</li></ul> </div> </div> </div><div class="py-md-0 p-4 text-center p-sm-0 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="text-center img-fluide p-2 "> <div class="overflow-hidden ci-icon-svg ci-svg-paragraph-block color-blue mb-2"> <div class="" > <div class="ci-image-wrapper ci-image-wrapper-svg ci-icon-size-xxl"> <?xml version="1.0" encoding="UTF-8"?> <svg id="Icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 1000"> <defs> <style> .cls-1 { fill: #0069b4; } </style> </defs> <path class="cls-1" d="M210.25,524.52c-8.44,0-15.25-6.87-15.25-15.25s6.81-15.25,15.25-15.25h109.51c31.93-31.65,73.29-52.52,117.06-58.88,8.38-1.33,16.1,4.57,17.24,12.91,1.25,8.32-4.57,16.06-12.87,17.28-38.98,5.62-75.85,24.98-103.85,54.27l-4.51,4.73-6.67,.2h-115.9Zm594.75,198.25c0,8.44-6.81,15.25-15.25,15.25h-118.86c-1.61,4.29-3.42,8.48-6.43,12.23l-8.68,10.72c-13.34,16.54-36.4,20.85-54.71,11.42l-19.32,23.79c-17.2,20.95-48.11,24.07-68.92,7.07l-5.82-5.04c-10.6,8.58-23.93,14.2-38.34,15.69-2.56,.26-5.1,.38-7.64,.38-16.68,0-32.78-5.72-46.01-16.44l-77.52-59.81h-111.99c-8.42,0-15.25-6.87-15.25-15.25s6.81-15.35,15.25-15.37l122.38,.12,86.06,66.42c9.17,7.43,20.23,10.72,31.65,9.59,11.32-1.15,21.5-6.67,28.67-15.51l10.07-10.05,12.01,7.92,16.18,14.06c7.47,6.12,19.14,4.86,25.64-3.04l38.12-46.94,16.72,14.04c5.68,4.49,14.4,3.65,19.1-2.2l8.66-10.72c4.73-5.84,3.83-14.48-2.01-19.24l-103.41-83.97c-6.53-5.32-7.53-14.93-2.22-21.47,5.3-6.53,14.91-7.55,21.47-2.22l103.41,84.01c6.41,5.2,10.27,12.05,12.89,19.32h118.86c8.38,0,15.25,6.81,15.25,15.25Zm-398.88-193.68l90.03-84.23c8.42-7.68,19.02-11.83,30-11.83h7.78c52.94,0,105.86,22.16,146.21,61h109.61c8.38,0,15.25,6.87,15.25,15.25s-6.87,15.25-15.25,15.25h-122.28l-4.51-4.57c-35.21-35.86-82.23-56.43-129.07-56.43h-7.78c-3.34,0-6.57,1.29-9.25,3.71l-88.92,83.22c-9.63,9.23-8.2,22.78-1.23,30.5,2.38,2.56,8.38,6.57,15.33,6.95,4.86,.1,9.63-1.53,13.92-5.44l.68,.68c7.82-8.68,26.69-26.21,72.02-68.39,6.18-5.7,15.81-5.38,21.56,.79,5.72,6.18,5.36,15.81-.79,21.54l-72.89,67.85c-9.65,8.82-21.21,13.42-33.54,13.42-.81,0-1.63-.02-2.46-.06-16.3-.75-29.55-9.23-36.42-16.96-18.76-20.69-18.01-51.95,1.63-71.86l.38-.4Z"/> <g> <path class="cls-1" d="M419.55,403.69c-20.02-20.36-32.39-48.26-32.39-79.08,0-62.34,50.51-112.84,112.84-112.84s112.84,50.5,112.84,112.84c0,30.82-12.38,58.72-32.39,79.08,9.18,2.56,18.17,5.54,26.97,8.93,19.65-23.96,31.46-54.6,31.46-88.01,0-76.72-62.18-138.88-138.88-138.88s-138.88,62.16-138.88,138.88c0,33.41,11.81,64.05,31.46,88.01,8.8-3.39,17.8-6.37,26.97-8.93Z"/> <path class="cls-1" d="M541.34,279.16l-58.71,58.7-23.98-23.98c-5.91-5.92-15.56-5.92-21.47,0-5.92,5.9-5.92,15.58,0,21.47l34.72,34.72c5.91,5.92,15.56,5.92,21.47,0l69.44-69.44c5.92-5.9,5.92-15.57,0-21.47-5.91-5.92-15.56-5.92-21.47,0Z"/> </g> </svg> </div> </div> </div> </div> <div> <div class="h4 wordbreak py-1"> De confianza </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default py-1"> <ul class="rte--list"><li>Autorización oficial de las autoridades competentes desde 2003</li><li>Más del 82% de casos resueltos con éxito</li></ul> </div> </div> </div> </div> </div> </div> </div> </section><a name="ci-anchor-360892" id="ci-anchor-360892"></a> <section id="m03-textblock-360892" class="ci-module-wrapper py-5 bg-gray-200 ci-m03-textblock" > <div class="container"> <div class="row justify-content-center text-left ci-text-align-left"> <div class="col-sm-12 col-md-8"> <div class="ci-richtext wordbreak ci-bulletpoints-styled ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph"> <p>El servicio internacional de cobros es tu socio para la gestión eficiente de cobros pendientes. Intercedemos por ti en 27 idiomas. En caso de demora en el pago de uno de tus socios comerciales, puedes confiar en la asistencia competente y rigurosa de nuestro equipo del servicio de cobros. Tus asuntos se solventan de forma rápida, económica y por vía amistosa para que los casos de demora no se conviertan en litigios. Aplicamos los principios de ecuanimidad y entendimiento mutuo para que puedas seguir conservando tus relaciones comerciales.</p> </div> </div> </div> </div> </section><a name="ci-anchor-360894" id="ci-anchor-360894"></a> <section id="m03-textblock-360894" class="ci-module-wrapper py-5 bg-blue text-white ci-m03-textblock" > <div class="container"> <div class="row justify-content-center text-left ci-text-align-left"> <div class="col-sm-12 col-md-8"> <div class="mb-3 text-center"> <p class="icon icon-xxl text-center mb-0 icon-solid-calculator color-white "></p> </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-white ci-numberedliststyle- ci-trimmed-paragraph"> <p>Por la tramitación de la presente orden se acuerda un pago de 25 € en concepto de gastos de gestión. En el caso de una intervención exitosa, TIMOCOM cobrará al ordenante una prima de éxito; los gastos de gestión se considerarán parte de tal prima. Este cálculo se realiza conforme a las prescripciones legales de la ley alemana sobre honorarios de abogados (RVG, por sus siglas en alemán). ¡Calcula tu prima en pocos pasos!</p> </div> </div> </div> </div> </section><a name="ci-anchor-403466" id="ci-anchor-403466"></a> <section id="DEFAULT-403466" class="ci-module-wrapper py-5 text-center" > <div class="container"> <div class="row justify-content-center "> <div class="col-12"> <iframe scrolling="no" src="https://services.timocom.com/es/debtCollection/feeCalculator" class="ci-iframe mw-100 border-0" frameborder="0" width="565" height="675"></iframe> </div> </div> </div> </section><a name="ci-anchor-483072" id="ci-anchor-483072"></a> <section id="m09-cta-area-483072" class="ci-module-wrapper py-5" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> </div> </div> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-10 col-lg-8 col-xl-8 mt-2"> <a href="https://services.timocom.com/es/orden-servicio-cobros" data-cif-tracking="{"uniqueTargetId":"overlay_483072_483066"}" class="ci-link-whole-module ci-link-external" title=""> <div class="m-n1 pt-3"> <div class="ci-btn btn m-1 wordbreak btn-lg btn-highlight ci-link-external" > Contratar ya </div> </div> </a> </div> </div> </div> </section><a name="ci-anchor-486094" id="ci-anchor-486094"></a> <section id="m03-textblock-486094" class="ci-module-wrapper py-5 bg-blue-40 text-dark ci-m03-textblock" > <div class="container"> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-8"> <div class="mb-3 text-center"> <p class="icon icon-xxl text-center mb-0 icon-light-handshake color-dark "></p> </div> <h2 class="wordbreak mb-2"> Detalles de la contratación </h2> <div class="ci-richtext wordbreak ci-bulletpoints-default ci-bulletpoints-color-dark ci-numberedliststyle-styled ci-trimmed-paragraph"> <ol class="rte--list"><li>Registro de la dirección</li><li>Subida de archivo</li><li>Preparación y contratación:</li></ol><p><br/></p> </div> </div> </div> </div> </section><a name="ci-anchor-360950" id="ci-anchor-360950"></a> <section id="m21-success-story-teaser-landscape-360950" class="ci-module-wrapper py-5" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Nuestros clientes afirman </h2> </div> </div> <div class="row justify-content-center "> <div class="col-sm-12 col-md-10 col-lg-12 col-xl-12"> <div class="d-flex flex-wrap flex-row justify-content-center justify-content-xl-stretch mx-md-n2"> <div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/360952/2fcd38380246509b9461cee863165949/timocom-success-story-mega-pol-trans-eliza-wyrwich-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/360952/uncropped/540/0/110f276ce99be57d79cb03076031fba0/81CDBAAD6117C0764827323DB7A527B5/timocom-success-story-mega-pol-trans-eliza-wyrwich.webp" alt="timocom-success-story-mega-pol-trans-eliza-wyrwich" title="timocom-success-story-mega-pol-trans-eliza-wyrwich" loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>«Valoramos mucho este servicio, dado que su porcentaje de éxito se sitúa en casi el 86 %».</p><p>Eliza Wyrwich<br/>Mega Pol Trans</p> </div> </blockquote> <div class="m-n1 "> <a href="/empresa/historias-de-exito/mega-pol-trans" data-cif-tracking="{"uniqueTargetId":"overlay_360940_360954"}" class="ci-btn btn m-1 wordbreak btn-link card-footer bg-gray-20 d-flex align-items-center justify-content-center text-primary" title="TIMOCOM | Success-Story | Mega Pol Trans"> Lee la historia de éxito completa de Mega Pol Trans > </a> </div> </div> </div><div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/360956/31ec6b4f1898534a61477e13f5f522c6/timocom-success-story-karzol-trans-zoltan-joos-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/360956/uncropped/540/0/e90a2171a0e4af6ae1690180f8a60596/B3F6B4A9C8B979FE06EBB0E19BD447DA/timocom-success-story-karzol-trans-zoltan-joos.webp" alt="timocom-success-story-karzol-trans-zoltan-joos" title="timocom-success-story-karzol-trans-zoltan-joos" loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>«Mantenemos una excelente colaboración. Obtenemos respuesta a nuestras consultas en el plazo de 1-2 días. En los casos de impago más complicados, recibimos también propuestas sobre cómo podemos solventar cada asunto en particular con la mayor rapidez posible».</p><p>Zoltán Joós<br/>Karzol-Trans</p> </div> </blockquote> <div class="m-n1 "> <a href="/empresa/historias-de-exito/karzol-trans" data-cif-tracking="{"uniqueTargetId":"overlay_360942_360958"}" class="ci-btn btn m-1 wordbreak btn-link card-footer bg-gray-20 d-flex align-items-center justify-content-center text-primary" title="TIMOCOM | Success-Story | Karzol Trans"> Lee la historia de éxito completa de Karzol-Trans > </a> </div> </div> </div><div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/360960/3c8c062af5e67d0938ef6594b5bc4ab5/timocom-success-story-mem-bau-kitti-hatvani-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/360960/uncropped/540/0/c62a532d6d0bb769228b2458a45f1046/D1A97559785798D3B8BD19D761447F09/timocom-success-story-mem-bau-kitti-hatvani.webp" alt="timocom-success-story-mem-bau-kitti-hatvani" title="timocom-success-story-mem-bau-kitti-hatvani" loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>«Nuestra empresa está extremadamente satisfecha con el servicio internacional de cobros de TIMOCOM, servicio que recomendamos a los clientes de TIMOCOM. Transmite a las empresas una sensación de seguridad, de saber que están en buenas manos».</p><p>Kitti Hatvani<br/>MEM BAU Srl.</p> </div> </blockquote> <div class="m-n1 "> <a href="/empresa/historias-de-exito/mem-bau" data-cif-tracking="{"uniqueTargetId":"overlay_360944_360962"}" class="ci-btn btn m-1 wordbreak btn-link card-footer bg-gray-20 d-flex align-items-center justify-content-center text-primary" title="TIMOCOM | Success-Story | MEM BAU Srl."> Lee la historia de éxito completa de MEM BAU Srl. > </a> </div> </div> </div><div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/360964/1c35c0c87f6e386c2ae9dd2547122f09/timocom-success-story-hermes-forwards-csaba-toeroek-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/360964/uncropped/540/0/70a8c0ba58688fa78d52eb0ca2864895/C26EF383214182F1672A9AD0F9B96801/timocom-success-story-hermes-forwards-csaba-toeroek.webp" alt="timocom-success-story-hermes-forwards-csaba-toeroek" title="timocom-success-story-hermes-forwards-csaba-toeroek" loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>«Hemos tenido muchos casos en los que hemos recuperado importes de más de 10.000 euros gracias a su ayuda».</p><p>Csaba Török<br/>Hermes Forwards Srl.</p> </div> </blockquote> <div class="m-n1 "> <a href="/empresa/historias-de-exito/hermes-forwards" data-cif-tracking="{"uniqueTargetId":"overlay_360946_360966"}" class="ci-btn btn m-1 wordbreak btn-link card-footer bg-gray-20 d-flex align-items-center justify-content-center text-primary" title="TIMOCOM | Success-Story | Hermes Forwards Srl."> Lee la historia de éxito completa de Hermes Forwards Srl. > </a> </div> </div> </div><div class="w-100 w-md-50 w-xl-20 py-4 px-md-2"> <div class="itemWrapper d-flex flex-column justify-content-between h-100 card position-relative text-center yt-play-teaser color-cool-gray-120" > <div class="ci-aspect-ratio-container " > <div class="ci-image-wrapper"> <img src="https://timcdnprd.azureedge.net/resource/blob/360968/f7046de29c389dfa76eeccbeae6dc5da/timocom-success-story-spedition-guenther-andres-patrick-andres-blurredPicture.jpg" data-src="https://timcdnprd.azureedge.net/resource/image/360968/uncropped/540/0/910751f7cdd0e9fb466f4f4acabdb07a/E8067E879096EB9865233966A1900557/timocom-success-story-spedition-guenther-andres-patrick-andres.webp" alt="timocom-success-story-spedition-guenther-andres-patrick-andres" title="timocom-success-story-spedition-guenther-andres-patrick-andres" loading="lazy" class="ci-img-responsive ci-image img-fluid lazy" /> </div> </div> <blockquote class="px-3 h-100 mt-auto d-flex align-self-baseline flex-column"> <div class="mb-0 mt-3 px-3 wordbreak"> <p>«La seguridad total no existe, pero gracias al servicio de cobros de TIMOCOM podemos expedir la gran mayoría de nuestros negocios con éxito. Recomiendo a todos este servicio».</p><p>Patrick Andres<br/>Spedition Günther Andres e.K.</p> </div> </blockquote> <div class="m-n1 "> <a href="/empresa/historias-de-exito/spedition-andres" data-cif-tracking="{"uniqueTargetId":"overlay_360948_360970"}" class="ci-btn btn m-1 wordbreak btn-link card-footer bg-gray-20 d-flex align-items-center justify-content-center text-primary" title="TIMOCOM | Success-Story | Spedition Günther Andres e.K."> Lee la historia de éxito completa de Spedition Andres e.K. > </a> </div> </div> </div> </div> </div> </div> </div> </section><a name="ci-anchor-483068" id="ci-anchor-483068"></a> <section id="m09-cta-area-483068" class="ci-module-wrapper py-5 bg-white " > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> </div> </div> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-10 col-lg-8 col-xl-8 mt-2"> <a href="https://services.timocom.com/es/orden-servicio-cobros" data-cif-tracking="{"uniqueTargetId":"overlay_483068_483066"}" class="ci-link-whole-module ci-link-external" title=""> <div class="m-n1 pt-3"> <div class="ci-btn btn m-1 wordbreak btn-lg btn-highlight ci-link-external" > Contratar ya </div> </div> </a> </div> </div> </div> </section><a name="ci-anchor-360918" id="ci-anchor-360918"></a> <section id="m08-accordion-360918" class="ci-module-wrapper py-5 bg-white " > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Preguntas más frecuentes sobre el servicio internacional de cobros </h2> </div> </div> <div class="row justify-content-center "> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-8 ci-m08-accordion"> <div itemscope itemtype="https://schema.org/FAQPage"> <div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-360918-1-360898" aria-expanded="true" aria-controls="item-360918-1-360898"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 1. ¿Debo ser cliente de TIMOCOM para poder utilizar este servicio? </div> </button> <div id="item-360918-1-360898" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Sí, el Servicio de cobros está a disposición de todos los clientes existentes de TIMOCOM. Si todavía no has contratado los servicios de TIMOCOM, <a class="ci-link-external" href="https://shop.timocom.com/es/esp/register" target="_blank" rel="noopener">puedes registrarte aquí >></a></p> </div> </div> </div> </div> <meta itemprop="position" content="1"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-360918-2-360902" aria-expanded="true" aria-controls="item-360918-2-360902"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 2. ¿Debe tratarse de un impago contraído a través de TIMOCOM? </div> </button> <div id="item-360918-2-360902" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>No. Nuestro equipo también te ofrece asistencia para aquellos impagos contraídos fuera del Marketplace. Envíanos ahora tu caso de impago.</p> </div> </div> </div> </div> <meta itemprop="position" content="2"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-360918-3-360900" aria-expanded="true" aria-controls="item-360918-3-360900"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 3. ¿Cuál es el porcentaje de éxito del Servicio internacional de cobros en la resolución de impagos? </div> </button> <div id="item-360918-3-360900" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>En 2021, pudimos resolver con éxito el 82% de los casos de impago.</p> </div> </div> </div> </div> <meta itemprop="position" content="3"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-360918-4-360906" aria-expanded="true" aria-controls="item-360918-4-360906"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 4. ¿Cuánto cuesta contratar el servicio de cobros? </div> </button> <div id="item-360918-4-360906" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Aplicamos unos gastos de gestión de 25,00 €. Solo en el caso de que nuestra intervención tenga éxito aplicaremos una prima adicional, cuya cuantía dependerá de la cantidad reclamada. Esta prima, que podrá calcular antes de contratar nuestros servicios con ayuda de nuestro calculador de cuotas, se rige por lo establecido en la tarificación oficial alemana. <a rel="nofollow" href="#ci-anchor-360894" target="_self">Aquí podrá calcular la prima que deberá abonar en caso de que la reclamación de los pagos pendientes tenga éxito</a>.</p> </div> </div> </div> </div> <meta itemprop="position" content="4"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-360918-5-360908" aria-expanded="true" aria-controls="item-360918-5-360908"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 5. ¿Se pueden cargar los gastos de la orden de intervención al deudor? </div> </button> <div id="item-360918-5-360908" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>En principio, rigen los principios jurídicos del interés moratorio según la Directiva 2011/7/UE. Su objetivo es lograr que las facturas pendientes se paguen antes. Desde la entrada en vigor de esta directiva en los Estados miembros de la UE rigen nuevos derechos y obligaciones en el caso de mora en el pago. Para los acreedores y deudores significa lo siguiente:</p><p>Las facturas a empresarios caen automáticamente en mora 30 días después de la fecha de vencimiento. A todo ello hay que añadir que los plazos de pago superiores a 60 días solamente están permitidos en casos excepcionales. Si, aun así, se produce un retraso en el pago, el acreedor podrá exigir al deudor la restitución de determinados gastos, en los que haya incurrido en relación con la reclamación de la deuda, así como intereses por mora. <br/>Los costes de cobro pueden incluir los gastos de reclamación propios causados por la mora en el pago, así como los gastos del servicio de cobros, del abogado o del requerimiento de pago. Para los acreedores esto significa que pueden cargar los gastos asociados al servicio de cobros al deudor. Entre los gastos reembolsables se cuenta también la prima pagadera en caso de éxito en la resolución del impago. Es decir que el acreedor puede exigir al deudor el reembolso de la totalidad de costes asociados al servicio de cobros, tanto los gastos de gestión como la prima en caso de éxito, cuando existe una mora en el pago y dicha demora sea imputable al deudor.</p><p>Lo importante es que estas normas solo se aplican a aquellas facturas que cumplan los siguientes criterios:</p><ul class="rte--list"><li>se basen en prestaciones contratadas ─es decir, exceptuando daños o pagos duplicados por ejemplo─,</li><li>siempre que se pueda acreditar la mora en el pago y</li><li>el deudor resida dentro de la UE.</li></ul><p>Ya no es necesario remitir un recordatorio de pago o cualquier otro requerimiento de pago por parte del acreedor, aunque sí es recomendable para evitar procedimientos ulteriores.</p> </div> </div> </div> </div> <meta itemprop="position" content="5"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-360918-6-360910" aria-expanded="true" aria-controls="item-360918-6-360910"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 6. ¿Qué idiomas cubre el equipo del servicio internacional de cobros? </div> </button> <div id="item-360918-6-360910" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-default ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Nuestro equipo del servicio de cobros, operativo en todo el territorio europeo, te ofrece su asistencia en los siguientes idiomas:</p><ul class="rte--list"><li>Búlgaro (BG)</li><li>Danés (DA)</li><li>Alemán (DE)</li><li>Inglés (EN)</li><li>Finés (FI)</li><li>Francés (FR)</li><li>Griego (EL)</li><li>Italiano (IT)</li><li>Croata (HR)</li><li>Letón (LV)</li><li>Lituano (LT)</li><li>Macedonio (MK)</li><li>Neerlandés (NL)</li><li>Noruego (NO)</li><li>Polaco (PL)</li><li>Portugués (PT)</li><li>Rumano (RO)</li><li>Ruso (RU)</li><li>Sueco (SV)</li><li>Serbio (SR)</li><li>Eslovaco (SK)</li><li>Esloveno (SL)</li><li>Español (ES)</li><li>Checo (CS)</li><li>Turco (TR)</li><li>Ucranio (UA)</li><li>Húngaro (HU)</li></ul> </div> </div> </div> </div> <meta itemprop="position" content="6"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-360918-7-360912" aria-expanded="true" aria-controls="item-360918-7-360912"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 7. ¿Puedo utilizar este servicio también para casos de impago internacionales? </div> </button> <div id="item-360918-7-360912" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-default ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Sí, nuestro equipo del Servicio de cobros trabaja en el plano internacional, especialmente en Europa, y en el respectivo idioma local. Los casos de impago en el extranjero no son ningún problema para nosotros.</p> </div> </div> </div> </div> <meta itemprop="position" content="7"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-360918-8-360914" aria-expanded="true" aria-controls="item-360918-8-360914"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 8. ¿Qué ocurre cuando un deudor se declara insolvente? </div> </button> <div id="item-360918-8-360914" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>En caso de insolvencia, el patrimonio del deudor pasará a ser administrado por un tribunal de insolvencia o un administrador externo, órganos que administrarán los pagos pendientes y procederán al reparto del patrimonio residual. De este modo se garantiza que no solo los acreedores más cercanos al deudor cobren antes sus deudas, sino que todos los acreedores reciban un trato equitativo.</p><p>Cada país tiene establecido un procedimiento que los deudores deben seguir para presentar sus reclamaciones de pagos pendientes. En estos casos, te recomendamos que notifiques de inmediato tu factura pendiente en la administración de insolvencia competente para poder personarte en la causa como acreedor y así evitar que se descuenten del importe restante los costes de representación.</p> </div> </div> </div> </div> <meta itemprop="position" content="8"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-360918-9-360916" aria-expanded="true" aria-controls="item-360918-9-360916"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 9. ¿Cómo actúa TIMOCOM frente a sus clientes no pagadores? </div> </button> <div id="item-360918-9-360916" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Nuestro objetivo es ayudar a los acreedores a cobrar sus deudas. Si el deudor está pasando por dificultades económicas, existe por ejemplo la posibilidad de llegar a acuerdos, como el pago a plazos para que el acreedor acabe recibiendo su dinero. Al mismo tiempo, TIMOCOM impide a través del Marketplace que se contraigan deudas adicionales.</p><p>Si un cliente no está dispuesto a satisfacer un pago sin indicar un motivo, este tipo de comportamiento contraviene los criterios de calidad de TIMOCOM. No se puede permitir, en consecuencia, su permanencia en la red de clientes verificados.<br/> </p> </div> </div> </div> </div> <meta itemprop="position" content="9"> </div> </div> </div> </div> </div> </section><a name="ci-anchor-360930" id="ci-anchor-360930"></a> <section id="m09-cta-area-360930" class="ci-module-wrapper py-5 bg-cool-gray-120 text-white" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Servicio internacional de cobros </h2> </div> </div> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-10 col-lg-8 col-xl-8 mt-2"> <div class="m-n1 pt-3"> <address class="m-1 text-white lead"> <div class="mt-2"> <p class="m-0"> <i class="icon-solid-phone mr-1 icon-sm"></i> <a class="text-white text-decoration-underline pl-2 mb-0" href="tel:+49 211 88 26 68 00"> <span class="no-wrap">+49 211 88 26 68 00</span> </a> </p> <p class="m-0"> <i class="icon-solid-fax mr-1 icon-sm"></i> <span class="no-wrap">+49 211 88 26 58 00</span> </p> <p class="m-0"> <i class="icon-solid-envelope mr-1 icon-sm"></i> <a class="text-white text-decoration-underline pl-2 mb-0 wordbreak" href="mailto:inkasso@timocom.com"> <span>inkasso@timocom.com</span> </a> </p> </div> </address> </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-white ci-numberedliststyle- ci-trimmed-paragraph mt-4 mx-n1 text-center justify-content-center"> <p><a href="/condiciones-generales-de-uso" target="_blank" rel="noopener">Condiciones generales de uso: servicio de cobros </a></p> </div> </div> </div> </div> </section><a name="ci-anchor-360938" id="ci-anchor-360938"></a> <section id="m18-icon-link-list-360938" class="ci-module-wrapper py-5 bg-white " > <div class="container"> <div class="row justify-content-center "> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-8"> <div 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