Bell Support – Security and Privacy

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class="g-connector-business-btn-desktop"> <span>Business</span> </button> <div class="g-connector-business-section-desktop g-visually-hidden" id="businessSectionDesktopG" aria-hidden="true"> <ul> <li> <a href=https://business.bell.ca/shop/small-business#EXT=BellRef_Consumer_FedNav_SMB_01192018_TF tabindex="-1"> <span class="d-block d-md-inline-block bhp-business-connector-span" style="font-weight: 700; ">Small Business</span><span class="d-block bhp-business-connector-span">1 to 100 employees</span> </a> </li> <li> <a href=https://business.bell.ca/shop/medium-large#EXT=BellRef_Consumer_FedNav_ENT_01192018_TF tabindex="-1"> <span class="d-block d-md-inline-block bhp-business-connector-span" style="font-weight: 700; ">Enterprise</span><span class="d-block bhp-business-connector-span">Over 100 employees</span> </a> </li> </ul> </div> </li> <li> <a href=https://www.bell.ca/Bell-for-Better class="">Bell for Better</a> </li> </ul> <ul class="g-federal-bar-links g-federal-bar-links--right"> <li> <button type="button" aria-expanded="false" class="g-connector-stores-btn-desktop" id="storeLocatorBtnG" aria-controls="storeLocatorG">Find a store</button> <input type="hidden" id="gmapsURLG" value="https://maps.google.com/maps/api/js?v=3&libraries=places&region=ca&language=en&client=gme-bellcanada4" /> <div class="g-store-locator g-visually-hidden" id="storeLocatorG" data-url="https://www.bell.ca/Store_Locator?INT=All_hmpg_TXT_header_Mass_100920_es_findstore" data-target="_blank"> <ul class="g-store-locator-links"> <li> <button type="button" class="g-store-locator-link" id="storeLocatorFindStoreBtnG" aria-label="Find a store near you" aria-expanded="false" tabindex="-1" aria-controls="storeLocatorToolsG"> Find a store </button> </li> <li> <a href="https://appointments.bell.ca " class="g-store-locator-link" tabindex="-1"> Book an appointment </a> </li> </ul> <div class="g-store-locator-tools" id="storeLocatorToolsG" aria-hidden="true"> <h2 class="g-store-locator-title" id="storeLocatorTitleG"> Find a store </h2> <label id ="addressLabel" class="g-store-locator-address-label" for="searchField">Enter your address or postal code</label> <input id="storeSearchFieldG" class="g-store-locator-address" type="text" name="search" autocomplete="off" aria-labelledby="addressLabel" placeholder=""> <fieldset class="g-store-locator-filters" id="storeLocatorFiltersG"> <legend>Filter store by</legend> <span class="g-input g-input-checkbox"> <input type="checkbox" data-filter-name="a" data-omniture-tag="In-store appointment" id="storeFilters_apointments"> <span class="g-input-visual"></span> <label for="storeFilters_apointments">In-store appointments</label> </span> <span class="g-input g-input-checkbox"> <input type="checkbox" data-filter-name="A" data-omniture-tag="Mobile dev" id="storeFilters_mobile-dev"> <span class="g-input-visual"></span> <label for="storeFilters_mobile-dev">Mobile devices for business + consumer</label> </span> <span class="g-input g-input-checkbox"> <input type="checkbox" data-filter-name="Z" data-omniture-tag="Mobile dev" id="storeFilters_tv"> <span class="g-input-visual"></span> <label for="storeFilters_tv">Residential: Internet + TV + Phone</label> </span> <span class="g-input g-input-checkbox"> <input type="checkbox" data-filter-name="K" data-omniture-tag="Business T" id="storeFilters_business"> <span class="g-input-visual"></span> <label for="storeFilters_business">Business: Internet + TV + Phone</label> </span> <span class="g-input g-input-checkbox"> <input type="checkbox" data-filter-name="f" data-omniture-tag="Mobile Repair" id="storeFilters_repair"> <span class="g-input-visual"></span> <label for="storeFilters_repair">Mobile repairs</label> </span> <span class="g-input g-input-checkbox"> <input type="checkbox" data-filter-name="H" data-omniture-tag="Fibe TV li" id="storeFilters_fibedemo"> <span class="g-input-visual"></span> <label for="storeFilters_fibedemo">Fibe TV live demo</label> </span> <span class="g-input g-input-checkbox"> <input type="checkbox" data-filter-name="I" data-omniture-tag="Bell Trade" id="storeFilters_tradein"> <span class="g-input-visual"></span> <label for="storeFilters_tradein">Bell Trade-in program</label> </span> <span class="g-input g-input-checkbox"> <input type="checkbox" data-filter-name="P" data-omniture-tag="Bell Trade" id="storeFilters_chinese"> <span class="g-input-visual"></span> <label for="storeFilters_chinese">Chinese Support華語服務</label> </span> <span class="g-input g-input-checkbox"> <input type="checkbox" data-filter-name="Q" data-omniture-tag="Bell Trade" id="storeFilters_hindi"> <span class="g-input-visual"></span> <label for="storeFilters_hindi">Hindi | Punjabi Support</label> </span> </fieldset> <button type="button" class="g-button js-open-store-locator" id="storeLocatorLaunchBtnG">Find stores</button> </div> </div> </li> <li> <a href="https://www.bell.ca/Accessibility_services#INT=OTH_Accessserv_TXT_FedNav">Accessibility</a> </li> <li> <span class="sr-only" aria-hidden="true" id="selectProvinceLabel" lang="fr-CA">Select province</span> <button type="button" class="g-prov-selector-desktop-btn" aria-controls="provSelectorDesktop" id="provSelectorDesktopBtnG" aria-expanded="false" aria-labelledby="selectProvinceLabel abbrProvince currProvince"> <span class="sr-only" id="currProvince">Ontario</span> <abbr title="Ontario" id="abbrProvince">ON</abbr> </button> <div class="g-prov-selector-desktop g-visually-hidden" id="provSelectorDesktopG"> <ul> <li> <a href="javascript:void(0)" data-test="ab" tabindex="-1" id="provSelectorDesktopG-1" data-name="province-1" data-value="AB" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Alberta</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="bc" tabindex="-1" id="provSelectorDesktopG-2" data-name="province-2" data-value="BC" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> British Columbia</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="mb" tabindex="-1" id="provSelectorDesktopG-3" data-name="province-3" data-value="MB" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Manitoba</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="nb" tabindex="-1" id="provSelectorDesktopG-4" data-name="province-4" data-value="NB" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> New Brunswick</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="nl" tabindex="-1" id="provSelectorDesktopG-5" data-name="province-5" data-value="NL" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Newfoundland And Labrador</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="nt" tabindex="-1" id="provSelectorDesktopG-6" data-name="province-6" data-value="NT" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Northwest Territories</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="ns" tabindex="-1" id="provSelectorDesktopG-7" data-name="province-7" data-value="NS" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Nova Scotia</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="nu" tabindex="-1" id="provSelectorDesktopG-8" data-name="province-8" data-value="NU" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Nunavut</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="on" tabindex="-1" id="provSelectorDesktopG-9" data-name="province-9" aria-current="location" data-value="ON" class=" g-prov-selector-province g-ative "> <span class="g-prov-selector-province-label"> Ontario</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="pe" tabindex="-1" id="provSelectorDesktopG-10" data-name="province-10" data-value="PE" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Prince Edward Island</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="qc" tabindex="-1" id="provSelectorDesktopG-11" data-name="province-11" data-value="QC" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Quebec</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="sk" tabindex="-1" id="provSelectorDesktopG-12" data-name="province-12" data-value="SK" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Saskatchewan</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="yt" tabindex="-1" id="provSelectorDesktopG-13" data-name="province-13" data-value="YT" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Yukon</span> <span class="g-prov-selector-province-bg"></span> </a> </li> </ul> </div> </li> <li> <a href="javascript:void(0)" class="g-lang-selector-desktop" translate="no" aria-label="Consulter le site en français" lang="fr-CA" id="langSelectorDesktopBtnG" data-language="en" data-alternative="fr" data-vanityurl="https://soutien.bell.ca/Facturation-et-comptes/Securite_et_confidentialite">FR</a> </li> </ul> </div> </div> <div class="g-connector " id="connector"> <div class="g-connector-container">  <div class="g-mobile-bar" id="mobileBarG"> <a href="https://www.bell.ca" class="g-mobile-bar-logo"> <div class="sr-only">Home</div> <svg tabindex="-1" focusable="false"><use tabindex="-1" focusable="false" xlink:href="#icon-bell-logo"></use></svg> </a> <div class="g-mobile-bar-lob">Bell</div> <div class="g-mobile-bar-btns-wrap"> <a href="https://mybell.bell.ca/Login" class="g-login-btn-mobile g-visually-hidden" tabindex="-1" id="mobileLoginLinkG" aria-hidden="true">Log in / Register</a> <button type="button" class="g-back-btn-mobile g-visually-hidden" href="#" id="mobileBackBtnG" disabled="disabled" aria-hidden="true"> Back </button> <button type="button" class="g-icon-btn g-mobile-bar-search-btn" id="mobileBarSearchBtnG" aria-label="Expand search field" data-label-expand="Expand search field" data-label-collapse="Collapse search field"> <svg tabindex="-1" focusable="false"><use tabindex="-1" focusable="false" xlink:href="#icon-magnifying-glass"></use></svg> </button>  <button type="button" class="g-icon-btn g-mobile-bar-cart-btn" id="mobileBarCartBtnEmpy"> <span class="sr-only">Cart</span> <svg tabindex="-1" focusable="false"><use tabindex="-1" focusable="false" xlink:href="#icon-cart-alt"></use></svg> </button> <div class="g-mobile-bar-cart-popup g-mobile-bar-cart-popup--cart-empty" id="mobileCartEmptyPopup" role="dialog" aria-labelledby="mobileCartEmptyLabel"> <span tabindex="0" aria-hidden="true" style="opacity: 0" onfocus="document.getElementById('mobileCartEmptyPopupClose').focus()"></span> <button type="button" class="g-mobile-bar-popup-close-btn" id="mobileCartEmptyPopupClose" aria-label="Close empty cart popup"><span aria-hidden="true"></span><span aria-hidden="true"></span></button> <div class="g-cart-popup-image-wrap"> <svg tabindex="-1" focusable="false" class="g-cart-popup-image"><use tabindex="-1" focusable="false" xlink:href="#icon-cart-alt"></use></svg> </div> <div class="g-cart-popup-text" id="mobileCartEmptyLabel"> Your shopping cart is empty </div> <span tabindex="0" aria-hidden="true" style="opacity: 0" onfocus="document.getElementById('mobileCartEmptyPopupClose').focus()"></span> </div> <div class="g-connector-popup-backdrop" id="connectorPopupBackdrop"></div> <button type="button" class="g-icon-btn g-mobile-bar-nav-btn" id="mobileBarNavBtnG" aria-pressed="false" title="Expand Mobile Navigation" data-label-expand="Expand Mobile Navigation" data-label-collapse="Collapse Mobile Navigation"> <span aria-hidden="true"></span><span aria-hidden="true"></span><span aria-hidden="true"></span> </button> </div> <button type="button" class="g-icon-btn g-mobile-bar-search-close-btn" id="mobileBarSearchCloseBtn" aria-label="Close search"> <span aria-hidden="true"></span><span aria-hidden="true"></span> </button> </div>  <div class="g-connector-nav-wrap g-hide-mobile-tablet " id="connectorNavWrapG"> <nav id="connectorNavG" class="g-connector-nav-main" aria-label="Main"> <a href="https://www.bell.ca" aria-label="Bell Home Page" class="g-connector-nav-logo"> <svg tabindex="-1" focusable="false" class="g-connector-nav-logo-bell"><use tabindex="-1" focusable="false" xlink:href="#icon-bell-logo"></use></svg> </a> <ul class="g-connector-nav-lobs" id="connectorNavLobsG">   <li class="g-connector-nav-lob "> <button type="button" class="g-connector-nav-item" aria-expanded="false" aria-controls="lobContent-SHOP_MOBILITY"> <span class="g-connector-nav-item-focus"></span> <span class="g-connector-nav-item-label">Mobility</span> </button> <div class="g-connector-nav-lob-content" id="lobContent-SHOP_MOBILITY">  <div class="g-connector-nav-lob-content-wrap"> <div class="g-connector-container">  <div class="g-connector-nav-lob-content-shop"> <h3 class="g-connector-nav-lob-subtitle" id="lobContenSubtitleShop-SHOP_MOBILITY"> SHOP MOBILITY </h3> <ul class="g-connector-nav-shop-list" aria-label="SHOP MOBILITY"> <li class=""> <a href="http://www.bell.ca/Mobility" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Why Bell Mobility</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Mobility/Our_network" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Our network</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Mobility/Cell_phone_plans" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Plans</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Mobility/Smartphones_and_mobile_internet_devices" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Phones and devices</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Mobility/ConnectedThings#main" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Connected things</span> </a> </li> </ul> </div>    </div> </div>  </div> </li> <li class="g-connector-nav-lob "> <button type="button" class="g-connector-nav-item" aria-expanded="false" aria-controls="lobContent-SHOP_INTERNET"> <span class="g-connector-nav-item-focus"></span> <span class="g-connector-nav-item-label">Internet</span> </button> <div class="g-connector-nav-lob-content" id="lobContent-SHOP_INTERNET">  <div class="g-connector-nav-lob-content-wrap"> <div class="g-connector-container">  <div class="g-connector-nav-lob-content-shop"> <h3 class="g-connector-nav-lob-subtitle" id="lobContenSubtitleShop-SHOP_INTERNET"> SHOP INTERNET </h3> <ul class="g-connector-nav-shop-list" aria-label="SHOP INTERNET"> <li class=""> <a href="http://www.bell.ca/Bell_Internet" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Why Fibe Internet</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Bell_Internet/Internet_access" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Fibe Internet plans</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Bell_Internet/Products/WiFi" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Wi-Fi</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Bell_Internet/promotions/wireless-home-internet" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Rural Internet</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Bell_Internet/Promotions/" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Promotions</span> </a> </li> </ul> </div>    </div> </div>  </div> </li> <li class="g-connector-nav-lob "> <button type="button" class="g-connector-nav-item" aria-expanded="false" aria-controls="lobContent-FIBE_TV"> <span class="g-connector-nav-item-focus"></span> <span class="g-connector-nav-item-label">TV</span> </button> <div class="g-connector-nav-lob-content" id="lobContent-FIBE_TV">  <div class="g-connector-nav-lob-content-wrap"> <div class="g-connector-container">  <div class="g-connector-nav-lob-content-shop"> <h3 class="g-connector-nav-lob-subtitle" id="lobContenSubtitleShop-FIBE_TV"> </h3> <ul class="g-connector-nav-shop-list" aria-label=""> <li class=""> <a href="http://www.bell.ca/Fibe-TV" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Why Fibe TV</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Fibe-TV/Fibe-Programming-Packages" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Fibe TV packages</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Fibe-TV/Fibe-TV-App" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Fibe TV app</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Fibe-TV-App/fibe-tv-app-programming-packages" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Fibe TV app packages</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Bell_TV" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Satellite TV</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Whats-on/Live" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">What's on</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Fibe-TV/Promotions" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Promotions</span> </a> </li> </ul> </div>    </div> </div>  </div> </li> <li class="g-connector-nav-lob "> <button type="button" class="g-connector-nav-item" aria-expanded="false" aria-controls="lobContent-BUNDLES"> <span class="g-connector-nav-item-focus"></span> <span class="g-connector-nav-item-label">Bundles</span> </button> <div class="g-connector-nav-lob-content" id="lobContent-BUNDLES">  <div class="g-connector-nav-lob-content-wrap"> <div class="g-connector-container">  <div class="g-connector-nav-lob-content-shop"> <h3 class="g-connector-nav-lob-subtitle" id="lobContenSubtitleShop-BUNDLES"> SHOP BUNDLES </h3> <ul class="g-connector-nav-shop-list" aria-label="SHOP BUNDLES"> <li class=""> <a href="http://www.bell.ca/Bell-bundles" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Internet + TV</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Bell-bundles/Internet-Mobility" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Internet + Mobility</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Bell-bundles/Build-Your-Bundle/Bundle" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Build your own</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Bell-bundles/Internet-TV/Promotions" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Promotions</span> </a> </li> </ul> </div>    </div> </div>  </div> </li> <li class="g-connector-nav-lob "> <button type="button" class="g-connector-nav-item" aria-expanded="false" aria-controls="lobContent-SMART_HOME_ALL"> <span class="g-connector-nav-item-focus"></span> <span class="g-connector-nav-item-label">Smart Home</span> </button> <div class="g-connector-nav-lob-content" id="lobContent-SMART_HOME_ALL">  <div class="g-connector-nav-lob-content-wrap"> <div class="g-connector-container">  <div class="g-connector-nav-lob-content-shop"> <h3 class="g-connector-nav-lob-subtitle" id="lobContenSubtitleShop-SMART_HOME_ALL"> </h3> <ul class="g-connector-nav-shop-list" aria-label=""> <li class=""> <a href="http://www.bell.ca/Smart-Home" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Why Bell Smart Home</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Smart-Home/Packages" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Packages</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Smart-Home/Devices" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Devices</span> </a> </li> </ul> </div>    </div> </div>  </div> </li> <li class="g-connector-nav-lob "> <button type="button" class="g-connector-nav-item" aria-expanded="false" aria-controls="lobContent-SHOP_HOMEPHONE"> <span class="g-connector-nav-item-focus"></span> <span class="g-connector-nav-item-label">Home phone</span> </button> <div class="g-connector-nav-lob-content" id="lobContent-SHOP_HOMEPHONE">  <div class="g-connector-nav-lob-content-wrap"> <div class="g-connector-container">  <div class="g-connector-nav-lob-content-shop"> <h3 class="g-connector-nav-lob-subtitle" id="lobContenSubtitleShop-SHOP_HOMEPHONE"> SHOP HOME PHONE </h3> <ul class="g-connector-nav-shop-list" aria-label="SHOP HOME PHONE"> <li class=""> <a href="http://www.bell.ca/Home_phone" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Packages</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Home_phone/Long_distance_plans" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Long distance</span> </a> </li> <li class=""> <a href="http://www.bell.ca/Home_phone/Calling_features" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Calling features</span> </a> </li> </ul> </div>    </div> </div>  </div> </li> <li class="g-connector-nav-lob "> <a class="g-connector-nav-item" href="http://www.bell.ca/Bell-Promotions/Black-Friday#INT=MULTI_hmpg_NAV_BlackFriday_110824_LM"> <span class="g-connector-nav-item-focus"></span> <span class="g-connector-nav-item-label shimmer">Black Friday</span> </a> </li> <li class="g-connector-nav-lob "> <a class="g-connector-nav-item" href="https://support.bell.ca/"> <span class="g-connector-nav-item-focus"></span> <span class="g-connector-nav-item-label ">Support</span> </a> </li> </ul> </nav> <div class="g-federal-bar-mobile" id="federalBarMobileG"> <ul> <li> <a href=http://www.bell.ca/Residential_services>Personal</a> </li> <li> <button type="button" aria-expanded="false" aria-controls="businessSectionMobileG" id="businessSectionMobileBtnG" class="g-connector-business-btn-mobile"> <span>Business</span> </button> <div class="g-connector-business-section-mobile" id="businessSectionMobileG" aria-hidden="true"> <ul> <li class="g-connector-business-item-mobile"> <a href=https://business.bell.ca/shop/small-business#EXT=BellRef_Consumer_FedNav_SMB_01192018_TF tabindex="-1"> <span class="d-block d-md-inline-block bhp-business-connector-span" style="font-weight: 700; ">Small Business</span><span class="d-block bhp-business-connector-span">1 to 100 employees</span> </a> </li> <li class="g-connector-business-item-mobile"> <a href=https://business.bell.ca/shop/medium-large#EXT=BellRef_Consumer_FedNav_ENT_01192018_TF tabindex="-1"> <span class="d-block d-md-inline-block bhp-business-connector-span" style="font-weight: 700; ">Enterprise</span><span class="d-block bhp-business-connector-span">Over 100 employees</span> </a> </li> </ul> </div> </li> <li> <a href=https://www.bell.ca/Bell-for-Better>Bell for Better</a> </li> <li> <a href="https://www.bell.ca/Store_Locator">Find a store</a> </li> <li> <a href="https://appointments.bell.ca ">Book an appointment</a> </li> <li> <a href="https://www.bell.ca/Accessibility_services#INT=OTH_Accessserv_TXT_FedNav">Accessibility</a> </li> </ul> <div class="g-mobile-lang-prov"> <div class="g-mobile-prov-selector-wrap" translate="no"> <select name="Ontario" aria-label="Select province" id="provSelectorMobileG" class="g-prov-selector-mobile"> <option value="AB" > AB </option> <option value="BC" > BC </option> <option value="MB" > MB </option> <option value="NB" > NB </option> <option value="NL" > NL </option> <option value="NT" > NT </option> <option value="NS" > NS </option> <option value="NU" > NU </option> <option value="ON" selected="selected"> ON </option> <option value="PE" > PE </option> <option value="QC" > QC </option> <option value="SK" > SK </option> <option value="YT" > YT </option> </select> </div> <a href="javascript:void(0)" class="g-lang-selector-mobile" translate="no" id="langSelectorMobileBtnG" data-language="en" data-alternative="fr" data-vanityurl="https://soutien.bell.ca/Facturation-et-comptes/Securite_et_confidentialite">FR</a> </div> </div> </div> <div class="g-connector-additional-options"> <button type="button" class="g-icon-btn g-desktop-bar-search-btn" id="desktopSearchBtnG" aria-pressed="false" aria-label="Expand search field" data-label-expand="Expand search field" data-label-collapse="Collapse search field"> <svg tabindex="-1" focusable="false"> <use tabindex="-1" focusable="false" xlink:href="#icon-magnifying-glass"></use> </svg> </button>  <div class="g-desktop-cart-wrap"> <a href="javascript:void(0)" class="g-icon-btn g-desktop-bar-cart-btn" aria-disabled="true" aria-label="Your shopping cart is empty" id="cartBtnG"> <svg tabindex="-1" focusable="false"><use tabindex="-1" focusable="false" xlink:href="#icon-cart-alt"></use></svg> </a> <div class="g-cart-tooltip g-visually-hidden" id="emptyCartTooltipG" role="tooltip" aria-hidden="true"> <div class="g-cart-tooltip-image-wrap"> <svg tabindex="-1" focusable="false" class="g-cart-tooltip-image"><use tabindex="-1" focusable="false" xlink:href="#icon-cart-alt"></use></svg> </div> <div class="g-cart-tooltip-text"> Your shopping cart is empty </div> </div> </div>  <div class="g-connector-logged-in-wrap"> <a href="https://mybell.bell.ca/Login" class="g-outline-button" id="desktopLoginLink">Log in / Register</a> </div> </div>  <div class="g-connector-search-controls-wrap"> <div role="search" class="g-connector-search-wrap g-visually-hidden" id="connectorSearchWrapG" data-is-coveo-search-enabled="True"> <form id="rsx-connector-search" class="g-connector-search js-connector-search-form" method="POST" data-mktseg="shp" data-suggestions="#autocomplete-search-results" data-url="https://www.bell.ca/Search?q=#qbox#" data-autocompletehost="https://support.bell.ca/Search/Search/GetAutocomplete" action="?">  <svg class="g-connector-search-icon"> <use xlink:href="#icon-magnifying-glass"></use> </svg> <input class="g-connector-search-field" name="query" placeholder="Search" title="Search bell.ca" autocomplete="off" spellcheck="false" aria-autocomplete="list" id="searchFieldG" tabindex="-1"> <div class="g-connector-search-buttons"> <button type="reset" class="g-connector-reset-search-btn" id="resetConnectorSearchBtnG" aria-label="Reset search terms" tabindex="-1"> <svg class=""> <use xlink:href="#icon-solid-circle-x"></use> </svg> </button> </div> <div class="sr-only" id="searchAutocompleteLiveregionG" role="status" aria-live="assertive" aria-relevant="additions" data-message-single="1 result is available. Use the up and down arrow keys to navigate." data-message-multiple="{0} results are available. Use the up and down arrow keys to navigate."></div> </form> <span class="sr-only" id="voice_warning_alt_g" aria-hidden="true">Select this button and then dictate your search. Successful results will be displayed on a new page.</span> <div class="g-connector-search-popular g-active" id="searchPopularConnector"> <div role="heading" aria-level="3" class="g-connector-search-popular-title" id="searchPopularTitle">Popular searches</div> <ul aria-labelledby="searchPopularTitle"> <li><svg tabindex="-1" focusable="false" aria-hidden="true"><use tabindex="-1" focusable="false" xlink:href="#icon-magnifying-glass"></use></svg><button class="g-connector-search-popular-btn" type="button">Crave</button></li> <li><svg tabindex="-1" focusable="false" aria-hidden="true"><use tabindex="-1" focusable="false" xlink:href="#icon-magnifying-glass"></use></svg><button class="g-connector-search-popular-btn" type="button">Apple Watch</button></li> <li><svg tabindex="-1" focusable="false" aria-hidden="true"><use tabindex="-1" focusable="false" xlink:href="#icon-magnifying-glass"></use></svg><button class="g-connector-search-popular-btn" type="button">eSIM</button></li> <li><svg tabindex="-1" focusable="false" aria-hidden="true"><use tabindex="-1" focusable="false" xlink:href="#icon-magnifying-glass"></use></svg><button class="g-connector-search-popular-btn" type="button">iPhone 16</button></li> <li><svg tabindex="-1" focusable="false" aria-hidden="true"><use tabindex="-1" focusable="false" xlink:href="#icon-magnifying-glass"></use></svg><button class="g-connector-search-popular-btn" type="button">iPad</button></li> <li><svg tabindex="-1" focusable="false" aria-hidden="true"><use tabindex="-1" focusable="false" xlink:href="#icon-magnifying-glass"></use></svg><button class="g-connector-search-popular-btn" type="button">Internet</button></li> </ul> </div> <div class="g-connector-search-autocomplete" id="searchAutocompleteG"> <div class="g-connector-search-autocomplete-suggestions" id="searchAutocompleteSuggestionsG"> <div class="g-connector-search-autocomplete-suggestions-title" id="searchAutocompleteSuggestionsTitleG" role="heading" aria-level="3">Search suggestions</div> <ul aria-labelledby="searchAutocompleteSuggestionsTitleG"></ul> </div> <div class="g-connector-search-autocomplete-shop" id="searchAutocompleteShopG"> <div class="g-connector-search-autocomplete-suggestions-title" id="searchAutocompleteSuggestionsShopTitleG" role="heading" aria-level="3">Shop</div> <ul aria-labelledby="searchAutocompleteSuggestionsShopTitleG"></ul> </div> <div class="g-connector-search-autocomplete-support" id="searchAutocompleteSupportG"> <div class="g-connector-search-autocomplete-suggestions-title" id="searchAutocompleteSuggestionsSupportTitleG" role="heading" aria-level="3">Support</div> <ul aria-labelledby="searchAutocompleteSuggestionsSupportTitleG"></ul> </div> <div class="g-connector-search-autocomplete-all"> <button type="button" id="searchAutocompleteSuggestionsAllBtn" class="g-connector-search-autocomplete-all-btn">See all results for "<span id="searchAutocompleteSuggestionsAllBtnQuery"></span>"</button> </div> </div> <div class="g-connector-search-no-result-msg" id="searchAutocompleteNoResultsMsg"> <div class="g-connector-search-no-result-msg-noresult">No results found for <span id="searchAutocompleteNoResultsKeyword"></span>.</div> <div class="g-connector-search-no-result-msg-suggestions">Search tips</div> <ul class="g-connector-search-no-result-msg-list"> <li>Make sure you spelled all keywords correctly.</li> <li>Try different keywords.</li> <li>Try more general keywords.</li> <li>Try fewer keywords.</li> </ul> </div> </div> </div> </div> </div>  <nav id="fixedHeader" class="connector-active-lob" aria-label=""> <div class="container align-items-center"> <a href="/Billing-and-Accounts"> <div><span class="bellSlim">Billing & Accounts</span></div> </a> <style> .url_minheight { min-height: 25px; } </style> <ul class="clearfix"> <li class=""> <a href="/Billing-and-Accounts" >MyBell support</a> </li> <li class=""> <a href="/Billing-and-Accounts/Billing" >Billing</a> </li> <li class=""> <a href="/Billing-and-Accounts/Policies" >Policies</a> </li> <li class="active"> <a href="/Billing-and-Accounts/Security_and_privacy" aria-current=page>Security and privacy</a> </li> </ul> </div> </nav>  <svg tabindex="-1" focusable="false" aria-hidden="true" style="position: absolute; width: 0; height: 0; overflow: hidden;" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <defs> <symbol id="icon-bell-logo" viewBox="0 0 65 37.2"> <path d="M48.3 21.4c-.3-1.6-1-3-1.9-4.2-1.9-2.6-5.1-4.1-9.3-4.1-6.6 0-10.6 4.5-11.8 9.2-1-3.3-4-5.6-7-6.5 2.3-1.7 3.5-4.1 3.5-6.8 0-2.5-1-4.8-2.8-6.3C16.4.4 12.8 0 8.5 0H0v36.7h7.3c2.2 0 4.2 0 6.2-.1 6.2-.2 10.4-3.4 11.8-8 .5 2.1 1.3 3.8 2.5 5.1 2.4 2.6 5.8 3.7 9.3 3.7 4.3 0 7.4-1.2 9.5-3.1l-3-3.5c-1.5 1.2-3.5 1.8-5.7 1.8-4.3 0-6.2-2.7-6.4-5.4h16.9v9.6h6.3V.1h-6.3l-.1 21.3zM6.5 4.9h1.7c1.7 0 3 .2 4 .6 1.9.7 2.8 2.3 2.8 4.1 0 1.6-.6 4.1-4 4.8-.6.1-1.4.2-2.5.2h-2V4.9zm7.1 26.4c-.8.1-1.7.2-2.6.2H6.5v-12h4.1c1.3 0 2.7.1 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d="M7.8 19.4H3.5c-.4 0-.7-.1-1-.4-.3-.3-.4-.6-.4-1V3c0-.4.1-.7.4-1 .3-.3.6-.4 1-.4h4.3c.4 0 .8-.3.8-.8S8.2.1 7.8.1H3.5c-.8 0-1.5.3-2 .9-.6.5-.9 1.2-.9 2v15c0 .8.3 1.5.8 2s1.3.8 2 .8h4.3c.4 0 .8-.3.8-.8s-.3-.6-.7-.6z" class="st0" /> <path d="M21.3 10.2c0-.1-.1-.2-.2-.2l-5.3-5.3c-.3-.3-.8-.3-1.1 0s-.3.8 0 1.1l4.1 4.1h-11c-.4-.1-.8.2-.8.6s.3.8.8.8h11l-4.1 4.1c-.3.3-.3.8 0 1.1.1.1.3.2.5.2s.4-.1.5-.2l5.3-5.3c.1-.1.1-.2.2-.2.2-.4.2-.6.1-.8z" class="st0" /> </symbol> <symbol id="icon-chat_texting" viewBox="0 0 1125 1024"> <path d="M202.95 1024c-2.876 0-5.753 0-5.753 0-8.629-2.876-14.382-11.506-14.382-20.135l-14.382-250.247h-146.697c-11.506 0-23.011-8.629-23.011-23.011v-707.596c0-14.382 8.629-23.011 23.011-23.011h1081.528c11.506 0 23.011 8.629 23.011 23.011v710.472c0 11.506-8.629 23.011-23.011 23.011h-670.202l-212.854 261.753c-2.876 2.876-8.629 5.753-17.258 5.753zM41.871 707.596h146.697c11.506 0 20.135 8.629 20.135 20.135l14.382 215.73 184.090-227.236c2.876-5.753 11.506-8.629 17.258-8.629h658.697v-664.449h-1041.258v664.449zM637.287 535.011h-431.461c-11.506 0-23.011-8.629-23.011-23.011s8.629-23.011 23.011-23.011h431.461c11.506 0 23.011 8.629 23.011 23.011s-11.506 23.011-23.011 23.011zM936.433 391.191h-730.607c-11.506 0-23.011-8.629-23.011-23.011s8.629-23.011 23.011-23.011h730.607c11.506 0 23.011 8.629 23.011 23.011s-11.506 23.011-23.011 23.011zM936.433 247.371h-730.607c-11.506 0-23.011-8.629-23.011-23.011s8.629-23.011 23.011-23.011h730.607c11.506 0 23.011 8.629 23.011 23.011s-11.506 23.011-23.011 23.011z"></path> </symbol> </defs> </svg> <div class="g-connector-desktop-nav-backdrop" id="connectorNavBackdropDesktop" style="height: 0"></div> <div class="g-connector-search-backdrop" id="connectorSearchBackdrop"></div> </header> <style> .g-connector-nav-item .shimmer { text-align: center; color: rgba(255, 255, 255, 0.1); background: -webkit-gradient(linear, left bottom, right top, from(#A8CDFF), to(#A8CDFF), color-stop(0.5, #00549A)); background-size: 40px 100%; -webkit-background-clip: text; animation-name: shimmer; animation-duration: 3s; animation-delay: 3s; animation-iteration-count: 3; background-repeat: no-repeat; background-position: -300% 0; background-color: #A8CDFF; animation-fill-mode: forwards; } @keyframes shimmer { 0% { background-position: -300% 0; } 100% { background-position: calc(100% + 50px) 0; } } .g-connector-nav-item:hover .shimmer { background-color: white; } </style>  <div class="change-region-popup region-strip open bgWhite position-relative change-region-popup-hidden"> <div class="container pad-v-15 margin-5-bottom"> <div class="d-flex align-items-center pad-h-sm-0 pad-r-15"> <div> <span class="d-block txtBlack">Your current region:  </span> <strong class="txtBlack">Ontario</strong> <div class="d-inline-flex pad-l-25 region-selector-custom"> <div class="d-inline"> <a href="#" class="d-flex align-items-center txtUnderline change-province-trigger" role="button" data-toggle="dropdown" aria-expanded="false" data-display="static" aria-label="Change region" data-collapsed-icon="icon-chevron" data-expanded-icon="icon-chevron-down" data-collapsed-label="(collapsed)" data-expanded-label="(Expanded)"> <span class="anchor-text"> Change</span> <span class="anchor-icon icon icon-chevron txtSize10 font-weight-bold" role="img" aria-label="(collapsed)" aria-hidden="true"></span> </a> <div class="dropdown-menu change-province-dropdown pad-r-xs-0 pad-v-0 pad-r-5"> <div class="arrow position-absolute" aria-hidden="true"></div> <div class="dropdown-menu-inner position-relative overflow-hidden"> <div class="provinces-container">  <div class="provinces position-relative pad-b-xs-20 pad-h-xs-15 pad-t-25 pad-b-15 pad-h-25 change-region-provinces "> <div class="margin-b-10 pad-r-5"> Select your province or territory below: </div> <form class="province-form"> <fieldset form="province-form" class="province-form-fieldset change-region-fieldset"> <ul class="noBullets "> <li class=""> <a href="javascript:void(0);" class="txtBlack" > <input id="be8d3b84-c1b0-4b92-b4a9-9d4d8a0f6cff" type="radio" name="province-f90fbe16-17d7-4d01-9c6a-8fb16350a081" value="AB" /> <span class="province-selector-option" role="link" tabindex="0" ></span> <span class="anchor-text"> Alberta</span> </a> </li> <li class=""> <a href="javascript:void(0);" class="txtBlack" > <input id="33b19fac-08ee-4eb3-b4b2-09cd67cb96eb" type="radio" name="province-f90fbe16-17d7-4d01-9c6a-8fb16350a081" value="BC" /> <span class="province-selector-option" role="link" tabindex="0" ></span> <span class="anchor-text"> British Columbia</span> </a> </li> <li class=""> <a href="javascript:void(0);" class="txtBlack" > <input id="b831533c-6a21-459d-97dc-486a229f1942" type="radio" name="province-f90fbe16-17d7-4d01-9c6a-8fb16350a081" value="MB" /> <span class="province-selector-option" role="link" tabindex="0" ></span> <span class="anchor-text"> Manitoba</span> </a> </li> <li class=""> <a href="javascript:void(0);" class="txtBlack" > <input id="25df7ba3-dc49-41cd-811d-a2190911408b" type="radio" name="province-f90fbe16-17d7-4d01-9c6a-8fb16350a081" value="NB" /> <span class="province-selector-option" role="link" tabindex="0" ></span> <span class="anchor-text"> New Brunswick</span> </a> </li> <li class=""> <a href="javascript:void(0);" class="txtBlack" > <input id="68fb4cfa-bbf9-4ad2-be29-3b572a97ee81" type="radio" name="province-f90fbe16-17d7-4d01-9c6a-8fb16350a081" value="NL" /> <span class="province-selector-option" role="link" tabindex="0" ></span> <span class="anchor-text"> Newfoundland And Labrador</span> </a> </li> <li class=""> <a href="javascript:void(0);" class="txtBlack" > <input id="d77adb0a-f52c-4867-b076-2fdfb5d697cf" type="radio" name="province-f90fbe16-17d7-4d01-9c6a-8fb16350a081" value="NT" /> <span class="province-selector-option" role="link" tabindex="0" ></span> <span class="anchor-text"> Northwest Territories</span> </a> </li> <li class=""> <a href="javascript:void(0);" class="txtBlack" > <input id="487ce1b8-416f-4bcf-927e-71171f38d534" type="radio" name="province-f90fbe16-17d7-4d01-9c6a-8fb16350a081" value="NS" /> <span class="province-selector-option" role="link" tabindex="0" ></span> <span class="anchor-text"> Nova Scotia</span> </a> </li> <li class=""> <a href="javascript:void(0);" class="txtBlack" > <input id="89ef9803-4de5-4774-855f-354b1087c800" type="radio" name="province-f90fbe16-17d7-4d01-9c6a-8fb16350a081" value="NU" /> <span class="province-selector-option" role="link" tabindex="0" ></span> <span class="anchor-text"> Nunavut</span> </a> </li> <li class=""> <a href="javascript:void(0);" class="txtBlack" aria-current=true > <input id="3d307342-f20c-4016-a52e-fb0e4f628549" type="radio" name="province-f90fbe16-17d7-4d01-9c6a-8fb16350a081" value="ON" checked=checked /> <span class="province-selector-option" role="link" tabindex="0" checked=checked ></span> <span class="anchor-text"> Ontario</span> <span class="anchor-icon icon icon-check-light txtSize10 font-weight-bold" role="img" aria-label="current" aria-hidden="true"></span> </a> </li> <li class=""> <a href="javascript:void(0);" class="txtBlack" > <input id="98383ef9-ddfc-4a69-9f2b-e5cb97b67f75" type="radio" name="province-f90fbe16-17d7-4d01-9c6a-8fb16350a081" value="PE" /> <span class="province-selector-option" role="link" tabindex="0" ></span> <span class="anchor-text"> Prince Edward Island</span> </a> </li> <li class=""> <a href="javascript:void(0);" class="txtBlack" > <input id="3f86ba4c-eb34-4d4c-b8b4-a6b704b095e4" type="radio" name="province-f90fbe16-17d7-4d01-9c6a-8fb16350a081" value="QC" /> <span class="province-selector-option" role="link" tabindex="0" ></span> <span class="anchor-text"> Quebec</span> </a> </li> <li class=""> <a href="javascript:void(0);" class="txtBlack" > <input id="6a03ac51-8d24-44a4-9040-02830b17a8a7" type="radio" name="province-f90fbe16-17d7-4d01-9c6a-8fb16350a081" value="SK" /> <span class="province-selector-option" role="link" tabindex="0" ></span> <span class="anchor-text"> Saskatchewan</span> </a> </li> <li class=""> <a href="javascript:void(0);" class="txtBlack" > <input id="888d5b9f-0728-438a-8a50-82425e786e06" type="radio" name="province-f90fbe16-17d7-4d01-9c6a-8fb16350a081" value="YT" /> <span class="province-selector-option" role="link" tabindex="0" ></span> <span class="anchor-text"> Yukon</span> </a> </li> </ul> </fieldset> </form> </div>  </div> </div> </div> </div> </div> </div> <div class="margin-l-auto"> <a href="#" role="button" class="close-province txtDecorationNoneHover" aria-label="Close province setting"><span class="icon icon-close1 txtSize20" role="img" aria-label="Close province setting"></span><span class="sr-only">Close province setting</span></a> </div> </div> </div> </div> <style> .region-strip input { position: absolute; width: 1px; height: 1px; margin: -1px; padding: 0; overflow: hidden; clip: rect(0,0,0,0); border: 0; } .province-selector-option { display: none; position: relative; width: 14px; height: 14px; border: 1px solid #ccc; background-color: #fff; border-radius: 50%; transition: background-color 10ms cubic-bezier(.17,.67,.83,.67); } .change-region-popup-hidden{ display:none !important; } .region-strip .dropdown-menu-inner { height: 100%; } .change-region-provinces li.disabled a{ opacity:0.5; cursor:default; } .change-region-provinces li.disabled a:hover, .change-region-provinces li.disabled a:focus{ text-decoration:none !important; color:initial; } @media (min-width:992px){ .region-selector-custom { position: relative; left: 100px; } } </style>  <input id="isLogedIn" name="isLogedIn" type="hidden" value="False" /> <main tabindex="-1" id="maincontent">  <section> <div class="bgWhite margin-b-xs-30 margin-b-45 page-header-lis"> <div class="container pad-t-xs-30 pad-t-45 pad-b-30"> <h1 class="big-title">Security and privacy</h1> </div> </div> </section> <section> <div class="container pad-xs-0 margin-b-60 margin-b-xs-45 relative"> <div class="align-items-sm-center banner-pad-lg align-items-start box-round-grey d-sm-flex flex-dir-column-sm margin-h-xs-0 overflowHidden"> <div class="align-self-center pad-h-sm-60 pad-h-xs-30 pad-t-sm-45"> <div class="pad-h-sm-15 pad-h-xs-0 text-center"> <h1 class="banner-title big-title pad-b-15 txtCenter-sm txtCenter-xs txtLeft"> Learn how to keep yourself - and your information – safe. </h1> </div> <p class="margin-r-60 margin-r-sm-0 margin-r-xs-0 pad-b-xs-20 pad-t-xs-15 subtitle-2-reg txtCenter-sm txtCenter-xs txtDarkGrey txtLeft"> It is more important than ever to protect your online accounts and personal information. <style> @media only screen and (min-width:1240px) { .banner img{position: relative; right: -20px;} .banner-title {line-height: 52px; font-size: 48px} } @media only screen and (min-width:992px) and (max-width:1239.98px){ .banner-title {line-height: 38px; font-size: 36px} .banner img { right: -84px; height: 390px; max-width: fit-content; position: relative; } } @media only screen and (min-width:992px) { .banner-pad-lg {padding-left:75px;} } @media screen and (min-width: 768px) and (max-width: 991.98px) { .banner-title {line-height: 38px; font-size: 36px;} } @media screen and (max-width: 767.98px) { .banner-title {line-height: 32px; font-size: 30px} } </style></p> </div> <div class="flex justify-content-center margin-l-60 margin-l-sm-0 margin-l-xs-0 overflow-hidden w-100"> <div class="banner pad-b-sm-20 pad-b-xs-15 pad-h-sm-60 pad-h-xs-30 pad-v-40 pad-v-sm-0 pad-v-xs-0"> <img class="img-responsive margin-h-auto" alt="banner_img" src="/Styles/media/Support/Billing/img/banner_img.png" aria-hidden="true"> </div> </div> </div> </div> </section> <div class="container"> <div class="container-box flex-direction-column-xs justify-content-between justify-content-center margin-b-60 margin-b-xs-45"> <div class="bgGray19 box column flex justify-content-between"> <div class="box-content"> <h3 class="pad-b-10 small-title txtSize24-xs">Protect online accounts</h3> <p class="pad-b-15">Get tips you can use to protect your online accounts and information</p> <div> <span class="txtBold nowrap"> <a class="noWrap" href=" https://forum.bell.ca/t5/Safety-Security-How-To-s/Taking-steps-to-protect-your-online-accounts/ta-p/64659">Learn more</a> <i class="font-weight-bolder icon-chevron-right icon-support txtBlue txtSize10 v-align-middle"></i></span></div> </div> <div class="box-image flex-fill"> <img src="/Styles/media/Support/Internet/img/Untitled-2.png" alt="Image 1"> </div> </div> <div class="box bgGray19"> <div class="box-image2 pad-t-45 pad-t-sm-30 txtCenter"> <img src="/Styles/media/Support/Internet/img/impersonator.png" alt="Image 2"> </div> <div class="box-content2"> <h3 class="pad-b-10 small-title txtSize24-xs">Watch for impersonation scams</h3> <p class="pad-b-15">Be alert for fraudsters posing as representatives of real companies.</p> <div><span class="txtBold text-nowrap"><a class="noWrap" href="https://forum.bell.ca/t5/Safety-Security-How-To-s/Service-provider-impersonation-scam/ta-p/62023">Learn more</a> <i class="font-weight-bolder icon-chevron-right icon-support txtBlue txtSize10 v-align-middle"></i></span></div> </div> </div> <div class="bgBlue box column flex justify-content-between"> <div class="box-content"> <h3 class="txtWhite pad-b-10 small-title txtSize24-xs">Recognize phishing</h3> <p class="txtWhite pad-b-15">Know the telltale signs of the most common cyber attack.</p> <div> <span class="txtBold nowrap"> <a class="txtWhite noWrap" href="/Billing-and-Accounts/Security_and_privacy/how-do-i-use-email-safely?step=2#step2">Learn more</a> <i class="txtWhite font-weight-bolder icon-chevron-right icon-support txtSize10 v-align-middle"></i> </span> </div> </div> <div class="box-image flex-fill"> <img src="/Styles/media/Support/Internet/img/Untitled-4.png" alt="Image 3"> </div> </div> </div> </div> <style> .container-box { display: flex; flex-wrap: nowrap; gap: 30px; } .box { border-radius: 20px; overflow: hidden; } .box-content { padding: 45px; } .box-content2 { padding: 20px 45px 45px 45px; } .box-image, .box-image2 { height: 200px; overflow: hidden; } .box-image img { width: 100%; height: 100%; object-fit:cover; } .box-image2 img { width: 37%; overflow: hidden; } @media only screen and (min-width:768px) and (max-width:991.98px) { .box-content { padding: 30px; } .container-box { gap: 15px; } .box-content2 { padding: 20px 30px 30px 30px; word-wrap: break-word; hyphens: auto; } .box-image2 img { width: 60%; overflow: hidden; } } .border-r-md {border-right: 1px solid #ffffff;} .border-bottom-xs {border-bottom: none;} } /*smallDesktop*/ @media only screen and (min-width: 992px) { } /*phone*/ @media only screen and (max-width:767.98px) { .box-content2 { padding: 20px 30px 30px 30px; word-wrap: break-word; hyphens: auto; } .box-content { padding: 30px; } .box-image2 img { width: 20%; overflow: hidden; } .box-image2 { height: 150px; width: auto; } .container-box { gap: 30px; } .box { width: 100%; } .border-r-md {border-right: none;} .border-bottom-xs {border-bottom: 1px solid #ffffff;} } @media only screen and (max-width:499.98px) { .box-image2 img { width: 35%; }} </style> <section> <div class="container text-center margin-b-xs-45 margin-b-60"> <h2 class="title margin-b-xs-20 margin-b-30"> Quick links </h2> <div class="column-spacer-15 column-spacer-30-md d-sm-flex quick-links margin-b-30" role="list"> <div class="col-sm-3 text-center margin-b-xs-15" role="listitem"> <a class="border-gray2 box-shadow-hover d-block h-100 pad-15 relative" href="https://forum.bell.ca/t5/Safety-Security-How-To-s/How-to-identify-fraud/ta-p/15528"> <div class="align-items-center d-flex d-sm-block justify-content-left"> <div class="w-30-xs flex-shrink-0 margin-b-xs-0 margin-h-xs-0 margin-h-auto dimension-90"> <img class="lazy img-responsive img-responsive-height mx-auto" alt="Recognize scams and fraud" data-src="/Styles/media/Support/Internet/img/icon_1.svg"> </div> <div class="flex-direction-column-xs d-flex d-sm-block"> <div class="deep-anchor-text pad-b-10 subtitle-2 txtBlue txtLeft-xs"> Recognize scams and fraud </div> <div class="hidden-xs small-text txtDarkGrey txtLeft-xs txtSize12-sm txtSize14"> Know what to look for and what to do. </div> </div> </div> </a> </div> <div class="col-sm-3 text-center margin-b-xs-15" role="listitem"> <a class="border-gray2 box-shadow-hover d-block h-100 pad-15 relative" href="https://forum.bell.ca/t5/Safety-Security-How-To-s/Service-provider-impersonation-scam/ta-p/62023"> <div class="align-items-center d-flex d-sm-block justify-content-left"> <div class="w-30-xs flex-shrink-0 margin-b-xs-0 margin-h-xs-0 margin-h-auto dimension-90"> <img class="lazy img-responsive img-responsive-height mx-auto" alt="Service provider impersonation scam" data-src="/Styles/media/Support/Internet/img/icon_2.svg"> </div> <div class="flex-direction-column-xs d-flex d-sm-block"> <div class="deep-anchor-text pad-b-10 subtitle-2 txtBlue txtLeft-xs"> Service provider impersonation scam </div> <div class="hidden-xs small-text txtDarkGrey txtLeft-xs txtSize12-sm txtSize14"> Be alert for callers who pose as representatives of service providers. </div> </div> </div> </a> </div> <div class="col-sm-3 text-center margin-b-xs-15" role="listitem"> <a class="border-gray2 box-shadow-hover d-block h-100 pad-15 relative" href="https://forum.bell.ca/t5/Safety-Security-How-To-s/Understanding-the-grandparent-scam/ta-p/46905"> <div class="align-items-center d-flex d-sm-block justify-content-left"> <div class="w-30-xs flex-shrink-0 margin-b-xs-0 margin-h-xs-0 margin-h-auto dimension-90"> <img class="lazy img-responsive img-responsive-height mx-auto" alt="The grandparent scam" data-src="/Styles/media/Support/Internet/img/icon_3.svg"> </div> <div class="flex-direction-column-xs d-flex d-sm-block"> <div class="deep-anchor-text pad-b-10 subtitle-2 txtBlue txtLeft-xs"> The grandparent scam </div> <div class="hidden-xs small-text txtDarkGrey txtLeft-xs txtSize12-sm txtSize14"> Learn how to recognize this type of fraud so you’ll know what to do. </div> </div> </div> </a> </div> <div class="col-sm-3 text-center margin-b-xs-15" role="listitem"> <a class="border-gray2 box-shadow-hover d-block h-100 pad-15 relative" href="https://forum.bell.ca/t5/Safety-Security-How-To-s/Cell-phone-service-provider-scam/ta-p/11718"> <div class="align-items-center d-flex d-sm-block justify-content-left"> <div class="w-30-xs flex-shrink-0 margin-b-xs-0 margin-h-xs-0 margin-h-auto dimension-90"> <img class="lazy img-responsive img-responsive-height mx-auto" alt="Mobile phone service provider scam" data-src="/Styles/media/Support/Internet/img/icon_4.svg"> </div> <div class="flex-direction-column-xs d-flex d-sm-block"> <div class="deep-anchor-text pad-b-10 subtitle-2 txtBlue txtLeft-xs"> Mobile phone service provider scam </div> <div class="hidden-xs small-text txtDarkGrey txtLeft-xs txtSize12-sm txtSize14"> Be cautious when a caller offers a deal that sounds too good to pass up, and protect your information. </div> </div> </div> </a> </div> </div> </div> </section> <link href="/Styles/media/Support/Mobility/css/shared/support-mobility.css" rel="stylesheet"> <section> <h1 class="sr-only">Learning centre</h1> </section> <section> <div class="container "> <div class="d-none d-sm-block"> <div class="align-items-center d-flex justify-content-center margin-b-30 margin-b-sm-15 margin-t-30 pad-b-30"> <h2 class="title txtSize48 margin-l-sm-55">Learning centre</h2> </div> </div> <h2 class="title margin-v-30 d-sm-none">Learning centre</h2> </div> </section> <section> <div class="container margin-b-xs-30 margin-b-45"> <div class="border-gray2 borderRadiusAll20 overflowHidden"> <div class="learning"> <div class="pad-h-30 pad-t-30 pad-b-15"> <div class="txtLeft"> <h2 class="title pad-b-15">Learn how to keep yourself and your information safe</h2> <p class="subtitle-2-reg">Select a topic below to get started.</p></div> <div class="margin-t-30"> <img class="lazy img-responsive" data-src="/Styles/media/Support/Billing/img/learning.png" alt=""></div> </div> </div> <div class="d-flex emulator-using-device pad-l-45 pad-l-sm-30 pad-l-xs-0 pad-r-0">  <div class="col-12 col-md-4 col-sm-5 d-none d-sm-block emulator-left-nav pad-r-sm-30"> <div class="d-flex flex-column h-100"> <nav class="flex1 relative h-100 scrollAdjust accordionContainer accordionAccessibleTrigger side-panel-js" id="accordion-wrapper"> <ul class="absolute mb-0 pad-r-30 pad-0 w-100"> <li class="accordion-wrap">  <div class="col1 hover-very-light-grey" role="heading" aria-level="3"> <button class="d-flex pointer text-left border-0 bg-transparent w-100 pad-v-30 align-items-center subtitle-2-reg collapse-trigger collapsed" id="heading-1" data-target="#category-1" aria-controls="category-1" aria-expanded="false" data-toggle="collapse" data-icon-expand="icon-chevron-down" data-icon-collapse="icon-chevron-up"> <span class="flex-fill pad-r-30">Understanding cybersecurity risks</span> <span class="icon txtBlue margin-left-auto align-self-center icon-chevron-down txtSize14" role="img" aria-label="collapsed" aria-hidden="true"></span> <span class="accordion-icon-text d-none" aria-hidden="true">Collapsed</span> </button> </div>  <div id="category-1" class="collapse-accordion-accessible-toggle collapse" aria-labelledby="heading-1" data-parent="#accordion-wrapper" data-expand-type="single"> <div class="accordion-body"> <ul class="accordian-options pad-b-30"> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/understanding_online_security_risks?step=1#step1" href="#right-panel"> Reasons to be careful online <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/understanding_online_security_risks?step=2#step2" href="#right-panel"> Who criminals target <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/understanding_online_security_risks?step=3#step3" href="#right-panel"> Common types of attacks <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/understanding_online_security_risks?step=4#step4" href="#right-panel"> Bell’s commitment to you <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> </ul> </div> </div> </li> <li class="accordion-wrap">  <div class="col1 hover-very-light-grey" role="heading" aria-level="3"> <button class="d-flex pointer text-left border-0 bg-transparent w-100 pad-v-30 align-items-center subtitle-2-reg collapse-trigger collapsed" id="heading-2" data-target="#category-2" aria-controls="category-2" aria-expanded="false" data-toggle="collapse" data-icon-expand="icon-chevron-down" data-icon-collapse="icon-chevron-up"> <span class="flex-fill pad-r-30">Understanding computer viruses and malware</span> <span class="icon txtBlue margin-left-auto align-self-center icon-chevron-down txtSize14" role="img" aria-label="collapsed" aria-hidden="true"></span> <span class="accordion-icon-text d-none" aria-hidden="true">Collapsed</span> </button> </div>  <div id="category-2" class="collapse-accordion-accessible-toggle collapse" aria-labelledby="heading-2" data-parent="#accordion-wrapper" data-expand-type="single"> <div class="accordion-body"> <ul class="accordian-options pad-b-30"> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/understanding_viruses_and_malware?step=1#step1" href="#right-panel"> What are viruses, worms and Trojans? <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/understanding_viruses_and_malware?step=2#step2" href="#right-panel"> What is spyware? <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/understanding_viruses_and_malware?step=3#step3" href="#right-panel"> What are hackers? <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/understanding_viruses_and_malware?step=4#step4" href="#right-panel"> What are cookies? <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/understanding_viruses_and_malware?step=5#step5" href="#right-panel"> What are pop-ups? <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> </ul> </div> </div> </li> <li class="accordion-wrap">  <div class="col1 hover-very-light-grey" role="heading" aria-level="3"> <button class="d-flex pointer text-left border-0 bg-transparent w-100 pad-v-30 align-items-center subtitle-2-reg collapse-trigger collapsed" id="heading-3" data-target="#category-3" aria-controls="category-3" aria-expanded="false" data-toggle="collapse" data-icon-expand="icon-chevron-down" data-icon-collapse="icon-chevron-up"> <span class="flex-fill pad-r-30">Safely using the Internet</span> <span class="icon txtBlue margin-left-auto align-self-center icon-chevron-down txtSize14" role="img" aria-label="collapsed" aria-hidden="true"></span> <span class="accordion-icon-text d-none" aria-hidden="true">Collapsed</span> </button> </div>  <div id="category-3" class="collapse-accordion-accessible-toggle collapse" aria-labelledby="heading-3" data-parent="#accordion-wrapper" data-expand-type="single"> <div class="accordion-body"> <ul class="accordian-options pad-b-30"> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/Safely_using_the_Internet?step=1#step1" href="#right-panel"> Protecting yourself online <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/Safely_using_the_Internet?step=2#step2" href="#right-panel"> Understanding social engineering <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/Safely_using_the_Internet?step=3#step3" href="#right-panel"> Safe Internet browsing <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/Safely_using_the_Internet?step=4#step4" href="#right-panel"> Safe social networking <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/Safely_using_the_Internet?step=5#step5" href="#right-panel"> Protecting kids <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> </ul> </div> </div> </li> <li class="accordion-wrap">  <div class="col1 hover-very-light-grey" role="heading" aria-level="3"> <button class="d-flex pointer text-left border-0 bg-transparent w-100 pad-v-30 align-items-center subtitle-2-reg collapse-trigger collapsed" id="heading-4" data-target="#category-4" aria-controls="category-4" aria-expanded="false" data-toggle="collapse" data-icon-expand="icon-chevron-down" data-icon-collapse="icon-chevron-up"> <span class="flex-fill pad-r-30">Email safety</span> <span class="icon txtBlue margin-left-auto align-self-center icon-chevron-down txtSize14" role="img" aria-label="collapsed" aria-hidden="true"></span> <span class="accordion-icon-text d-none" aria-hidden="true">Collapsed</span> </button> </div>  <div id="category-4" class="collapse-accordion-accessible-toggle collapse" aria-labelledby="heading-4" data-parent="#accordion-wrapper" data-expand-type="single"> <div class="accordion-body"> <ul class="accordian-options pad-b-30"> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/how-do-i-use-email-safely?step=1#step1" href="#right-panel"> Your email <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/how-do-i-use-email-safely?step=2#step2" href="#right-panel"> What is phishing? <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/how-do-i-use-email-safely?step=3#step3" href="#right-panel"> What are junk mail and spam? <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/how-do-i-use-email-safely?step=4#step4" href="#right-panel"> The difference between phish and spam <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/how-do-i-use-email-safely?step=5#step5" href="#right-panel"> Laws related to spam <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/how-do-i-use-email-safely?step=6#step6" href="#right-panel"> What is email harassment or cyberbullying? <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/how-do-i-use-email-safely?step=7#step7" href="#right-panel"> What is misdirected email? <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> </ul> </div> </div> </li> <li class="accordion-wrap">  <div class="col1 hover-very-light-grey" role="heading" aria-level="3"> <button class="d-flex pointer text-left border-0 bg-transparent w-100 pad-v-30 align-items-center subtitle-2-reg collapse-trigger collapsed" id="heading-5" data-target="#category-5" aria-controls="category-5" aria-expanded="false" data-toggle="collapse" data-icon-expand="icon-chevron-down" data-icon-collapse="icon-chevron-up"> <span class="flex-fill pad-r-30">Safe texting</span> <span class="icon txtBlue margin-left-auto align-self-center icon-chevron-down txtSize14" role="img" aria-label="collapsed" aria-hidden="true"></span> <span class="accordion-icon-text d-none" aria-hidden="true">Collapsed</span> </button> </div>  <div id="category-5" class="collapse-accordion-accessible-toggle collapse" aria-labelledby="heading-5" data-parent="#accordion-wrapper" data-expand-type="single"> <div class="accordion-body"> <ul class="accordian-options pad-b-30"> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/How_to_safely_use_text_messaging?step=1#step1" href="#right-panel"> What is smishing? <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/How_to_safely_use_text_messaging?step=2#step2" href="#right-panel"> Texting sensitive images <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/How_to_safely_use_text_messaging?step=3#step3" href="#right-panel"> Unsolicited text messages <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> </ul> </div> </div> </li> <li class="accordion-wrap">  <div class="col1 hover-very-light-grey" role="heading" aria-level="3"> <button class="d-flex pointer text-left border-0 bg-transparent w-100 pad-v-30 align-items-center subtitle-2-reg collapse-trigger collapsed" id="heading-6" data-target="#category-6" aria-controls="category-6" aria-expanded="false" data-toggle="collapse" data-icon-expand="icon-chevron-down" data-icon-collapse="icon-chevron-up"> <span class="flex-fill pad-r-30">Fraud and suspicious calls</span> <span class="icon txtBlue margin-left-auto align-self-center icon-chevron-down txtSize14" role="img" aria-label="collapsed" aria-hidden="true"></span> <span class="accordion-icon-text d-none" aria-hidden="true">Collapsed</span> </button> </div>  <div id="category-6" class="collapse-accordion-accessible-toggle collapse" aria-labelledby="heading-6" data-parent="#accordion-wrapper" data-expand-type="single"> <div class="accordion-body"> <ul class="accordian-options pad-b-30"> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/billing-and-accounts/security_and_privacy/how_to_protect_yourself_from_fraud?step=1#step1" href="#right-panel"> Understanding fraud <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/billing-and-accounts/security_and_privacy/how_to_protect_yourself_from_fraud?step=2#step2" href="#right-panel"> Recognizing fraud <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/billing-and-accounts/security_and_privacy/how_to_protect_yourself_from_fraud?step=3#step3" href="#right-panel"> Understanding vishing <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/billing-and-accounts/security_and_privacy/how_to_protect_yourself_from_fraud?step=4#step4" href="#right-panel"> Identity theft <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/billing-and-accounts/security_and_privacy/how_to_protect_yourself_from_fraud?step=5#step5" href="#right-panel"> Common scams <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/billing-and-accounts/security_and_privacy/how_to_protect_yourself_from_fraud?step=6#step6" href="#right-panel"> Dealing with fraud <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/billing-and-accounts/security_and_privacy/how_to_protect_yourself_from_fraud?step=7#step7" href="#right-panel"> Stop telemarketing calls <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> </ul> </div> </div> </li> <li class="accordion-wrap">  <div class="col1 hover-very-light-grey" role="heading" aria-level="3"> <button class="d-flex pointer text-left border-0 bg-transparent w-100 pad-v-30 align-items-center subtitle-2-reg collapse-trigger collapsed" id="heading-7" data-target="#category-7" aria-controls="category-7" aria-expanded="false" data-toggle="collapse" data-icon-expand="icon-chevron-down" data-icon-collapse="icon-chevron-up"> <span class="flex-fill pad-r-30">Using passwords effectively</span> <span class="icon txtBlue margin-left-auto align-self-center icon-chevron-down txtSize14" role="img" aria-label="collapsed" aria-hidden="true"></span> <span class="accordion-icon-text d-none" aria-hidden="true">Collapsed</span> </button> </div>  <div id="category-7" class="collapse-accordion-accessible-toggle collapse" aria-labelledby="heading-7" data-parent="#accordion-wrapper" data-expand-type="single"> <div class="accordion-body"> <ul class="accordian-options pad-b-30"> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/using_passwords_effectively?step=1#step1" href="#right-panel"> Compromised passwords <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/using_passwords_effectively?step=2#step2" href="#right-panel"> Good password practices <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/using_passwords_effectively?step=3#step3" href="#right-panel"> Password diligence <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> </ul> </div> </div> </li> <li class="accordion-wrap">  <div class="col1 hover-very-light-grey" role="heading" aria-level="3"> <button class="d-flex pointer text-left border-0 bg-transparent w-100 pad-v-30 align-items-center subtitle-2-reg collapse-trigger collapsed" id="heading-8" data-target="#category-8" aria-controls="category-8" aria-expanded="false" data-toggle="collapse" data-icon-expand="icon-chevron-down" data-icon-collapse="icon-chevron-up"> <span class="flex-fill pad-r-30">Reporting security issues</span> <span class="icon txtBlue margin-left-auto align-self-center icon-chevron-down txtSize14" role="img" aria-label="collapsed" aria-hidden="true"></span> <span class="accordion-icon-text d-none" aria-hidden="true">Collapsed</span> </button> </div>  <div id="category-8" class="collapse-accordion-accessible-toggle collapse" aria-labelledby="heading-8" data-parent="#accordion-wrapper" data-expand-type="single"> <div class="accordion-body"> <ul class="accordian-options pad-b-30"> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/billing-and-accounts/security_and_privacy/Reporting_security_issues?step=1#step1" href="#right-panel"> Reporting potential security issues <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/billing-and-accounts/security_and_privacy/Reporting_security_issues?step=2#step2" href="#right-panel"> Phishing emails <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/billing-and-accounts/security_and_privacy/Reporting_security_issues?step=3#step3" href="#right-panel"> Phishing or spam messages (SMS/MMS) <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/billing-and-accounts/security_and_privacy/Reporting_security_issues?step=4#step4" href="#right-panel"> Ransom threats <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/billing-and-accounts/security_and_privacy/Reporting_security_issues?step=5#step5" href="#right-panel"> Telemarketing, email or Internet fraud or identity theft <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/billing-and-accounts/security_and_privacy/Reporting_security_issues?step=6#step6" href="#right-panel"> Threats to minors <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a class="text-decoration-none txtSize16 emulator-navigation-link inject-article-component" data-link-url="/Billing-and-Accounts/Security_and_privacy/Reporting_security_issues?step=7#step7" href="#right-panel"> Stolen or lost phones or SIM cards <span class="" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> </ul> </div> </div> </li> </ul> </nav> </div> </div>   <div class="col-12 d-sm-none emulator-left-nav"> <div class="d-flex flex-column h-100 pad-h-xs-30 pad-h-sm-45 "> <nav class="h-100 accordionContainer accordionAccessibleTrigger" id="accordion-wrapper-mobile"> <ul class="pad-0 w-100 mb-0"> <li class="accordion-wrap">  <div class="col1 hover-very-light-grey" role="heading" aria-level="3"> <button class="align-items-center bg-transparent border-0 collapse-trigger d-flex pad-b-30 pad-r-30 pad-t-30 pointer subtitle-2-reg text-left w-100" id="heading-1-mobile" data-target="#category-1-mobile" aria-controls="category-1-mobile" aria-expanded="false" data-toggle="collapse" data-icon-expand="icon-chevron-down" data-icon-collapse="icon-chevron-up"> <span class="pad-45-right pad-r-xs-30 flex-fill">Understanding cybersecurity risks</span> <span class="icon txtBlue margin-left-auto align-self-center icon-chevron-down" role="img" aria-label="collapsed" aria-hidden="true"></span> <span class="accordion-icon-text d-none" aria-hidden="true">Collapsed</span> </button> </div>  <div id="category-1-mobile" class="collapse-accordion-accessible-toggle collapse" aria-labelledby="heading-1-mobile" data-parent="#accordion-wrapper-mobile" data-expand-type="single"> <div class="accordion-body"> <ul class="accordian-options pad-b-30"> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/understanding_online_security_risks?step=1#step1" id="mobile-link-1-1" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> Reasons to be careful online <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/understanding_online_security_risks?step=2#step2" id="mobile-link-1-2" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> Who criminals target <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/understanding_online_security_risks?step=3#step3" id="mobile-link-1-3" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> Common types of attacks <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/understanding_online_security_risks?step=4#step4" id="mobile-link-1-4" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> Bell’s commitment to you <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> </ul> </div> </div> </li> <li class="accordion-wrap">  <div class="col1 hover-very-light-grey" role="heading" aria-level="3"> <button class="align-items-center bg-transparent border-0 collapse-trigger d-flex pad-b-30 pad-r-30 pad-t-30 pointer subtitle-2-reg text-left w-100" id="heading-2-mobile" data-target="#category-2-mobile" aria-controls="category-2-mobile" aria-expanded="false" data-toggle="collapse" data-icon-expand="icon-chevron-down" data-icon-collapse="icon-chevron-up"> <span class="pad-45-right pad-r-xs-30 flex-fill">Understanding computer viruses and malware</span> <span class="icon txtBlue margin-left-auto align-self-center icon-chevron-down" role="img" aria-label="collapsed" aria-hidden="true"></span> <span class="accordion-icon-text d-none" aria-hidden="true">Collapsed</span> </button> </div>  <div id="category-2-mobile" class="collapse-accordion-accessible-toggle collapse" aria-labelledby="heading-2-mobile" data-parent="#accordion-wrapper-mobile" data-expand-type="single"> <div class="accordion-body"> <ul class="accordian-options pad-b-30"> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/understanding_viruses_and_malware?step=1#step1" id="mobile-link-2-1" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> What are viruses, worms and Trojans? <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/understanding_viruses_and_malware?step=2#step2" id="mobile-link-2-2" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> What is spyware? <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/understanding_viruses_and_malware?step=3#step3" id="mobile-link-2-3" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> What are hackers? <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/understanding_viruses_and_malware?step=4#step4" id="mobile-link-2-4" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> What are cookies? <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/understanding_viruses_and_malware?step=5#step5" id="mobile-link-2-5" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> What are pop-ups? <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> </ul> </div> </div> </li> <li class="accordion-wrap">  <div class="col1 hover-very-light-grey" role="heading" aria-level="3"> <button class="align-items-center bg-transparent border-0 collapse-trigger d-flex pad-b-30 pad-r-30 pad-t-30 pointer subtitle-2-reg text-left w-100" id="heading-3-mobile" data-target="#category-3-mobile" aria-controls="category-3-mobile" aria-expanded="false" data-toggle="collapse" data-icon-expand="icon-chevron-down" data-icon-collapse="icon-chevron-up"> <span class="pad-45-right pad-r-xs-30 flex-fill">Safely using the Internet</span> <span class="icon txtBlue margin-left-auto align-self-center icon-chevron-down" role="img" aria-label="collapsed" aria-hidden="true"></span> <span class="accordion-icon-text d-none" aria-hidden="true">Collapsed</span> </button> </div>  <div id="category-3-mobile" class="collapse-accordion-accessible-toggle collapse" aria-labelledby="heading-3-mobile" data-parent="#accordion-wrapper-mobile" data-expand-type="single"> <div class="accordion-body"> <ul class="accordian-options pad-b-30"> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/Safely_using_the_Internet?step=1#step1" id="mobile-link-3-1" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> Protecting yourself online <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/Safely_using_the_Internet?step=2#step2" id="mobile-link-3-2" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> Understanding social engineering <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/Safely_using_the_Internet?step=3#step3" id="mobile-link-3-3" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> Safe Internet browsing <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/Safely_using_the_Internet?step=4#step4" id="mobile-link-3-4" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> Safe social networking <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/Safely_using_the_Internet?step=5#step5" id="mobile-link-3-5" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> Protecting kids <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> </ul> </div> </div> </li> <li class="accordion-wrap">  <div class="col1 hover-very-light-grey" role="heading" aria-level="3"> <button class="align-items-center bg-transparent border-0 collapse-trigger d-flex pad-b-30 pad-r-30 pad-t-30 pointer subtitle-2-reg text-left w-100" id="heading-4-mobile" data-target="#category-4-mobile" aria-controls="category-4-mobile" aria-expanded="false" data-toggle="collapse" data-icon-expand="icon-chevron-down" data-icon-collapse="icon-chevron-up"> <span class="pad-45-right pad-r-xs-30 flex-fill">Email safety</span> <span class="icon txtBlue margin-left-auto align-self-center icon-chevron-down" role="img" aria-label="collapsed" aria-hidden="true"></span> <span class="accordion-icon-text d-none" aria-hidden="true">Collapsed</span> </button> </div>  <div id="category-4-mobile" class="collapse-accordion-accessible-toggle collapse" aria-labelledby="heading-4-mobile" data-parent="#accordion-wrapper-mobile" data-expand-type="single"> <div class="accordion-body"> <ul class="accordian-options pad-b-30"> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/how-do-i-use-email-safely?step=1#step1" id="mobile-link-4-1" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> Your email <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/how-do-i-use-email-safely?step=2#step2" id="mobile-link-4-2" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> What is phishing? <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/how-do-i-use-email-safely?step=3#step3" id="mobile-link-4-3" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> What are junk mail and spam? <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/how-do-i-use-email-safely?step=4#step4" id="mobile-link-4-4" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> The difference between phish and spam <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/how-do-i-use-email-safely?step=5#step5" id="mobile-link-4-5" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> Laws related to spam <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/how-do-i-use-email-safely?step=6#step6" id="mobile-link-4-6" class="txtSize16 text-decoration-none emulator-navigation-link inject-article-component"> What is email harassment or cyberbullying? <span class="absolute" role="img" aria-label="show details" aria-hidden="true"></span> <span class="d-none"> show details</span> </a> </li> <li class=""> <a href="javascript:void(0)" data-link-url="/Billing-and-Accounts/Security_and_privacy/how-do-i-use-email-safely?step=7#step7" id="mobile-link-4-7" 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